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BBVA in 2013

Definition

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Retail Banking aims to boost a global and cross-cutting approach in managing the retail businesses within BBVA Group. Therefore, its mandates basically include the following:

  • To connect the teams working in the retail business, identifying and sharing best practices among the different geographical areas.
  • To manage the global business lines of Insurance, Consumer Finance, Asset Management and Payment Channels.
  • To boost omni-channel and innovation process in the Group.
Retail Banking, a business unit with three clear guidelines
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