Responsible Banking

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Responsible banking model

At BBVA we have a distinct banking model that we call responsible banking. It is based on the pursuit of profitability grounded on principles, strict compliance with legal regulations, good practices, and the creation of long-term value for all stakeholders.

The key strategic initiatives of responsible banking are:

  • Creating lasting and more balanced relations with our customers via transparent, clear and responsible communications, and supporting financial literacy in all of the solutions that we offer.
  • A fully integrated approach to doing business via responsible business policies, a reputational risk model and people-centric culture throughout the organization.
  • Supporting responsible and sustainable growth via financial inclusion, sustainable financing, support for SMEs and responsible investment.
  • Investment in the community, prioritizing financial literacy initiatives, entrepreneurship, learning, and other locally significant social causes.


Responsible Banking News

Here you can find out all the relevant news

BBVA signs a green loan with Terna

BBVA signs the first green loan with a project finance structure worldwide

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BBVA publishes the report "BBVA in 2016"

"BBVA in 2016" integrates the figures of the Group’s financial and non-financial performance.

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BBVA launches the Center for Financial Education and

Promoting financial knowledge and helping people acquire the skills that allow them to access better opportunities is the goal of the Center for Financial Education and Capability.

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See more news of responsible banking on

BBVA in 2016 Annual Report

Financial and non-financial information

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For more information, please access to responsible banking section on

Updated page 15 November 2017

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