Responsible Banking

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Responsible banking model

At BBVA we have a distinct banking model that we call responsible banking. It is based on the pursuit of profitability grounded on principles, strict compliance with legal regulations, good practices, and the creation of long-term value for all stakeholders.

The key strategic initiatives of responsible banking are:

  • Creating lasting and more balanced relations with our customers via transparent, clear and responsible communications, and supporting financial literacy in all of the solutions that we offer.
  • A fully integrated approach to doing business via responsible business policies, a reputational risk model and people-centric culture throughout the organization.
  • Supporting responsible and sustainable growth via financial inclusion, sustainable financing, support for SMEs and responsible investment.
  • Investment in the community, prioritizing financial literacy initiatives, entrepreneurship, learning, and other locally significant social causes.


Responsible Banking News

Here you can find out all the relevant news

Climate change and sustainable development strategy

The strategy will help the bank meet the United Nations Sustainable Development Goals and is in line with the Paris Agreement on Climate Change

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BBVA joins the Bloomberg Gender Equality Index

BBVA joins the Bloomberg Gender Equality Index

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BBVA will implement the recommendations of the G20

BBVA will implement the recommendations on financing and climate change promoted by the G20

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See more news of responsible banking on

BBVA in 2017 Annual Report

Financial and non-financial information

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For more information, please access to responsible banking section on

Updated page 16 March 2018

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