Cookies Policy

Cookies policy

We use our own and third-party cookies to improve our services, customize our web site, enhance User browsing experience, measure and obtain usage statistics, identify you in our Services, determine your location when this is necessary in order to render a Service and show you publicity related to your preferences obtained through the website usage analysis.

If you continue browsing, we assume that you accept its use.

Types of Cookies

Cookies are files that are downloaded to your computer when you access specific websites. Among other things, cookies let websites store and retrieve information on users’ browsing habits or that of their computers and, depending on the information they contain and the way they use the computer, can be used to recognize users.

What type of cookies does this website use?

Depending on the goal pursued:

  • Technical Cookies. These cookies let users browse a website, platform or application and use the different options or services found, including, for example, controlling the traffic and communication of data, identifying the session, accessing restricted sections, remembering the items that make up an order, carrying out the purchasing process related to an order, registering or applying for participation in an event, using security elements during browsing, storing contents for the dissemination of video or sound, or sharing contents through social networks.
  • Geolocation Cookies: These are used to locate the user when a service is requested. This is an anonymous cookie used, for example, when an user is searching for the nearest office to his/her location at the time, or to offer him/her correct information depending on which country he/she is in.
  • Customization Cookies. These cookies let users access the service with some general characteristics predefined depending on a series of criteria in the user terminal, such as language, web browser used to access the service, the regional settings of the service access point, etc.
  • Analysis Cookies. These cookies, handled by us or by third parties, allow us to quantify the number of users and thus make statistical measurements and analyze the use that users make of the service. To do this, your browsing experience on our website is analyzed with the aim of improving our offering of products or services to you.
  • Advertising Cookies. These cookies, handled by us or by third parties, allow us to manage as effectively as possible the advertising space found on the website, adapting the content of the advertisement to the content of the service being requested or to the use being made of our website. To do this, we can analyze your web browsing experience and we can show you advertising related to your browsing profile.

Proprietary Cookies

CloudFront-Policy Persistent

Third-party Cookies

Third partyAimNameDuration
EurolandMaintenance of the Euroland Connect sessionARRAffinitySession
Google Maps & CaptchaGoogle stores the user's preferences and information during the browsing of the pages containing Google maps and Captcha.APISIDSession
Youtube Used to embed a collection of videos on this Web.VISITOR_INFO1_LIVEPersistent
SiteCatalyst Cookie used by SiteCatalyst to store information about recurring users.s_viPersistent
s_nrPersistent to embed a collection of videos on this Web.STST_AUTH_*Persistent
Brandcrumb Web browser identifier with aim the visitor identify to track the advertising campainUuidPersistent

Deactivate Cookies

At any time, users can permit, block or delete the cookies that are installed on their computers by modifying the parameters in the browser settings installed on their computers:

BBVA may change the present cookie policy when so required by laws currently in effect from time to time, or when there has been any variation in the type of cookies used by the website.

Policy on the protection of personal data

At BBVA we guarantee the protection of our customers’ data. The seal of the Spanish Association of Electronic Commerce (AECE) endorses us as the first financial institution to apply its Ethical Code for the Protection of Data on the Internet. The website of BBVA, Banco Bilbao Vizcaya Argentaria. S.A., at, does not automatically register any data regarding the identity of visitors to its pages. With on-line banking services, in order to uphold the security and confidentiality of the transactions, the system requires the prior identification and authentication of the user, through the request for access codes. In those circumstances in which the user requests information on services or products, or seeks to proceed with claims or enquiries by means of the submission of forms displayed on the web pages of BBVA, it will be necessary in all cases to gather those personal details as appropriate in order to reply to the request.

All these data are treated with the utmost confidentiality, being used for the purposes for which they have been requested, within the framework of the Organic Law on the Protection of Personal Data and other concurrent legislation.

General details

Banco Bilbao Vizcaya Argentaria S.A. with registered address at Plaza de San Nicolás, 4 – 48005 Bilbao (Vizcaya),contact email:

Entry in the company register

BBVA (Banco Bilbao Vizcaya Argentaria, S.A.) is registered at the Vizcaya Mercantile Registry in volume 2,083, sheet 1, Hoja BI-17-A, 1st inscription.

Administrative authorisation and ruling body

BBVA is a Bank that is subject to the supervision of the Bank of Spain and is recorded in the Administrative Register of the Bank of Spain under number 0182.

Fiscal identity number

CIF A-48265169.

Updated page 22 May 2018

We use third-party and own cookies for improve our services and showing the users advertising related to your preferences through the analysis of your navigational habits. If you continue browsing, we assume that you accept its use. More info

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