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Policy on the protection of personal data
At BBVA we guarantee the protection of our customers’ data. The seal of the Spanish Association of Electronic Commerce (AECE) endorses us as the first financial institution to apply its Ethical Code for the Protection of Data on the Internet. The website of BBVA, Banco Bilbao Vizcaya Argentaria. S.A., at shareholdersandinvestors.bbva.com, does not automatically register any data regarding the identity of visitors to its pages. With on-line banking services, in order to uphold the security and confidentiality of the transactions, the system requires the prior identification and authentication of the user, through the request for access codes. In those circumstances in which the user requests information on services or products, or seeks to proceed with claims or enquiries by means of the submission of forms displayed on the web pages of BBVA, it will be necessary in all cases to gather those personal details as appropriate in order to reply to the request.
All these data are treated with the utmost confidentiality, being used for the purposes for which they have been requested, within the framework of the Organic Law on the Protection of Personal Data and other concurrent legislation.
Banco Bilbao Vizcaya Argentaria S.A. with registered address at Plaza de San Nicolás, 4 – 48005 Bilbao (Vizcaya),contact email: firstname.lastname@example.org.
Entry in the company register
BBVA (Banco Bilbao Vizcaya Argentaria, S.A.) is registered at the Vizcaya Mercantile Registry in volume 2,083, sheet 1, Hoja BI-17-A, 1st inscription.
Administrative authorisation and ruling body
BBVA is a Bank that is subject to the supervision of the Bank of Spain and is recorded in the Administrative Register of the Bank of Spain under number 0182.
Fiscal identity number