Principles and Guidelines for conduct with customers
This document describes the principles and guidelines which apply at BBVA to properly serve the interests of customers when providing them with services or offering or recommending products to them.
BBVA Group Whistleblowing Channel Policy Statement
This Policy establishes the applicable corporate standards in the BBVA Group regarding the protection of whistleblowers who report Regulatory Infringements and strengthens the culture of internal reporting of breaches at BBVA.
Prevention of money laundering and funding terrorism
This model contains the regulations on the prevention of money laundering and funding of terrorism, and includes the best practices to prevent our products and services from being used for illegal ends.
BBVA Group anti-corruption policy statement
BBVA does not tolerate any form of corruption or bribery in any of the activities which it undertakes.
General Privacy and Data Protection Policy Summary
Main aspects of BBVA Data Privacy and Data Protection Policy, and additional privacy and personal data protection information.
BBVA and Human Rights
This document contains BBVA's pledge to uphold and respect human rights in all the Group's activities and operations.
General Procurement Principles
These Principles set BBVA Group's guidelines for conduct in the procurement process.