Right to information (for individuals)

Until the fifth day before the date for which the General Meeting is scheduled, shareholders may request the Directors for information or clarification that they deem necessary or submit written queries regarding the matters on the agenda, information accessible to the public as provided by the Company to the CNMV (Spain’s National Securities Market Commission) since the last session of the General Meeting and regarding the auditor’s report.

Shareholders wishing to exercise their right to information may do so in writing, sending their communications to the Shareholder Helpdesk at C/ Azul 4, 28050 Madrid; or by email, through this mailbox, by completing the form below:

Personal details

Contact information

Request for Information/clarification

In accordance with the provisions of the Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, the link to BBVA’s Policy on Personal Data Protection for Shareholders is shown below.

I have read and accept the Policy on Personal Data Protection.

You must read the Policy on Personal Data Protection

Please check that the details are correct before submitting the form:

Personal details

Contact information

Request for Information/clarification

Request for information/clarification submitted:


We have allocated the following reference number to your mail:

Please write it down, and if you do not receive a reply, contact:


C/ Azul 4. 28050 Madrid

Telephone number: +34 91 2249821
(between 8 am and 10 pm from Monday to Friday)

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