Right to information (for individuals)

Home Right to information (for individuals)

Until the fifth day before the date for which the General Meeting is scheduled, shareholders may request the Directors for information or clarification that they deem necessary or submit written queries regarding the matters on the agenda and information accessible to the public as provided by the Company to the CNMV (Spain's National Securities Market Commission) since the last session of the General Meeting.

Shareholders wishing to exercise their right to information may do so in writing, sending their communications to the Shareholder Helpdesk at C/ Azul 4, 28050 Madrid; or by email, through this mailbox, by completing the form below:

Personal details

Full name*

Tax I.D./Resident's Card*

Number of shares

Contact information

Address*

Number and Apartment

City*

Postal code*

Country

Phone number*

E-mail*

Request for Information/clarification

Request

We will process your personal data on the terms specified in the following document:

I have read and accept the processing of personal data.

I consent to receive commercial information

I authorize the Banco Bilbao Vizcaya Argentaria, S.A. for sending information, advertising or promotional communications made by the Bank to its shareholders via SMS message to your mobile phone number, e-mail address or other means of electronic communication, using the email address and/or mobile phone number provided.

You may withdraw your consent to receive commercial information as indicated in the previous paragraph, at no cost, addressing your request to the Shareholders Helpdesk (Oficina de Atención al Accionista) at C/ Azul 4, 28050 Madrid, or sending an e-mail to accionistas@bbva.com.

Please check that the details are correct before submitting the form:

Personal details

Full name

Tax I.D./Resident's Card

Number of shares

Contact information

Address

Number and Apartment

City

Postal code

Country

Phone number

E-mail

Request for Information/clarification

Request

Request for information/clarification submitted:

We have allocated the following reference number to your mail:

**CODE**.
Please write it down, and if you do not receive a reply, contact:

SHAREHOLDERS HELPDESK / OFICINA DE ATENCIÓN AL ACCIONISTA
C/ Azul 4. 28050 Madrid

Telephone number: +34 91 2249821
(between 8 am and 10 pm from Monday to Friday)