Balance sheet and business activity



The most relevant aspects related to the evolution of the Group's balance sheet and business activity as of December 31, 2023 are summarized below:

  1. Loans and advances to customers recorded an increase of 5.7% compared to the end of December 2022, strongly favored by the evolution of retail loans (+7.2% at Group level), supported by both the good performance of credit cards and consumer loans (+13.7% overall at Group level) in all geographical areas, and mortgage loans, specially in Mexico. On the other hand, business loans (+3.2%) showed a positive dynamic, originating mainly in Mexico and in Rest of Business, and loans to the public sector grew (+11.4%) thanks to the performance of Mexico and Spain.
  2. Customer funds increased by 6.1% compared to the end of the previous year, thanks to both the growth in deposits from customers, which increased by 4.8% due to the positive evolution of time deposits in all business areas, and to the increase in off-balance sheet funds, which grew by 9.5%, favored by the the evolution of mutual funds and customer portfolios, with the good performance in Mexico and Spain being noteworthy.

CONSOLIDATED BALANCE SHEET (MILLIONS OF EUROS)
31-12-23∆ %31-12-22
Cash, cash balances at central banks and other demand deposits75,416(5.4)79,756
Financial assets held for trading141,04227.4110,671
Non-trading financial assets mandatorily at fair value through profit or loss8,73726.86,888
Financial assets designated at fair value through profit or loss9554.6913
Financial assets at fair value through accumulated other comprehensive income62,205(4.8)65,374
Financial assets at amortized cost451,7329.0414,421
Loans and advances to central banks and credit institutions24,62720.520,431
Loans and advances to customers377,6435.7357,351
Debt securities49,46235.036,639
Investments in joint ventures and associates9766.6916
Tangible assets9,2535.98,737
Intangible assets2,3639.62,156
Other assets22,8782.822,259
Total assets775,5588.9712,092
Financial liabilities held for trading121,71527.395,611
Other financial liabilities designated at fair value through profit or loss13,29925.710,580
Financial liabilities at amortized cost557,5895.4529,172
Deposits from central banks and credit institutions60,349(7.5)65,258
Deposits from customers413,4874.8394,404
Debt certificates68,70724.055,429
Other financial liabilities15,0466.914,081
Liabilities under insurance and reinsurance contracts12,11019.510,131
Other liabilities15,580(3.1)16,081
Total liabilities 720,2938.9661,575
Non-controlling interests3,564(1.6)3,623
Accumulated other comprehensive income(16,254)(7.9)(17,642)
Shareholders’ funds67,9555.364,535
Total equity55,2659.450,517
Total liabilities and equity 775,5588.9712,092
Memorandum item:
Guarantees given60,0198.855,182

General note: 2022 figures have been restated according to IFRS 17 - Insurance contracts.


LOANS AND ADVANCES TO CUSTOMERS (MILLIONS OF EUROS)
31-12-23∆ %31-12-22
Public sector23,26911.420,884
Individuals168,1237.2156,838
Mortgages93,3582.091,569
Consumer39,0748.635,965
Credit cards21,60924.317,382
Other loans14,08218.111,921
Business183,0763.2177,374
Non-performing loans14,4447.013,493
Loans and advances to customers (gross)388,9125.5368,588
Allowances ⁽¹⁾(11,269)0.3(11,237)
Loans and advances to customers377,6435.7357,351

(1) Allowances include valuation adjustments for credit risk throughout the expected residual life in those financial instruments that have been acquired (mainly originating from the acquisition of Catalunya Banc, S.A.). As of December 31, 2023 and December 31, 2022 the remaining amount was €142m and €190m, respectively.

LOANS AND ADVANCES TO CUSTOMERS
(BILLIONS OF EUROS)


(1) At constant exchange rates: +7.9%.

CUSTOMER FUNDS
(BILLIONS OF EUROS)


(1) At constant exchange rates: +8.6%.

CUSTOMER FUNDS (MILLIONS OF EUROS)
31-12-23∆ %31-12-2231-12-21
Deposits from customers413,4874.8394,404349,761
Current accounts317,543.5316,082293,015
Time deposits91,52421.075,64655,059
Other deposits4,42065.22,6761,687
Other customer funds164,3679.5150,172147,192
Mutual funds and investment companies and customer portfolios ⁽¹⁾131,84921.0108,936106,235
Pension funds28,326(26.7)38,65338,763
Other off-balance sheet funds4,19262.42,5822,195
Total customer funds577,8536.1544,576496,954

(1) Includes the customer portfolios in Spain, Mexico, Colombia (preliminary data) and Peru.