In activity, CIB continues to focus on its customer-centric strategy, boosting cross-selling and prioritizing profitability over volume. One of the highlights in the quarter was the turnaround in lending activity and another improvement in the commercial and liquidity gap thanks to the positive trend in customer deposits.
In earnings, gross income has maintained its strength and quality, supported once more by the positive performance in the Global Lending, Global Transaction Banking and Global Markets units, cost control and reduced loan-loss provisions.
A glimpse into the area
Business acitivity(Year-on-year change at constant exchange rates. Data as of 31-03-2014)  |
Gross income/ATA(Percentage. Constant exhcange rates)  |
|---|---|
Operating income(Million euros at constant exchange rates)  (1) At current exchange rates: +4.1% |
Net attributable profit(Million euros at constant exchange rates)  (1) At current exchange rates: +13.8% |
Loans under management breakdown
(Percentage as of 31-03-2014)  |
Breakdown of customer deposits under management(Percentage as of 31-03-2014)  |
