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Contents
CONSOLIDATED FINANCIAL STATEMENTS
Consolidated balance sheets ...........................................................................................................................................
Consolidated income statements ...................................................................................................................................
Consolidated statements of recognized income and expense .................................................................................
Consolidated statements of changes in equity ............................................................................................................
Consolidated statements of cash flows .........................................................................................................................
NOTES TO THE ACCOMPANYING CONSOLIDATED FINANCIAL STATEMENTS
Financial Reporting and other information ...................................................................................................................
2. Principles of consolidation, accounting policies and measurement bases applied and recent IFRS
pronouncements ................................................................................................................................................................
3. BBVA Group ....................................................................................................................................................................
4. Shareholder remuneration system ............................................................................................................................
5. Earnings per share .........................................................................................................................................................
6. Operating segment reporting ......................................................................................................................................
7. Risk management ..........................................................................................................................................................
8. Fair value of financial instruments ..............................................................................................................................
9. Cash, cash balances at central banks and other demand deposits .....................................................................
10. Financial assets and liabilities held for trading .......................................................................................................
13. Financial assets at fair value through other comprehensive income .................................................................
14. Financial assets at amortized cost ...........................................................................................................................
16. Investments in joint ventures and associates ........................................................................................................
17. Tangible assets .............................................................................................................................................................
18. Intangible assets ..........................................................................................................................................................
19. Tax assets and liabilities .............................................................................................................................................
20. Other assets and Liabilities ......................................................................................................................................
groups classified as held for sale    .................................................................................................................................
22. Financial liabilities at amortized cost .......................................................................................................................
23. Assets and liabilities under insurance and reinsurance contracts ....................................................................
24. Provisions ......................................................................................................................................................................
25. Post-employment and other employee benefit commitments ..........................................................................
26. Common stock .............................................................................................................................................................
27. Share premium .............................................................................................................................................................
28. Retained earnings, revaluation reserves and other reserves .............................................................................
29. Treasury shares ...........................................................................................................................................................
30. Accumulated other comprehensive income (loss) ...............................................................................................
31. Non-controlling interest ..............................................................................................................................................
  P.1
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
32. Capital base and capital management ....................................................................................................................
33. Commitments and guarantees given ......................................................................................................................
34. Other contingent assets and liabilities ....................................................................................................................
35. Purchase and sale commitments and future payment obligations ...................................................................
36. Transactions on behalf of third parties ...................................................................................................................
37. Net interest income .....................................................................................................................................................
38. Dividend income ..........................................................................................................................................................
39. Share of profit or loss of entities accounted for using the equity method .......................................................
40. Fee and commission income and expense ............................................................................................................
41. Gains (losses) on financial assets and liabilities, hedge accounting and exchange differences, net ..........
42. Other operating income and expense ....................................................................................................................
43. Income and expense from insurance and reinsurance contracts ......................................................................
44. Administration costs ...................................................................................................................................................
45. Depreciation and amortization ................................................................................................................................
46. Provisions or reversal of provisions .........................................................................................................................
loss or net gains by modification .....................................................................................................................................
49. Impairment or reversal of impairment on non-financial assets ........................................................................
as discontinued operations ..............................................................................................................................................
51. Consolidated statements of cash flows ..................................................................................................................
52. Accountant fees and services ...................................................................................................................................
53. Related-party transactions ........................................................................................................................................
Management .........................................................................................................................
55. Other information ........................................................................................................................................................
56. Subsequent events ......................................................................................................................................................
57. Explanation added for translation into English ......................................................................................................
  P.2
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDICES
as of December 31, 2021 ...................................................................................................................................................
of December 31, 2021 ........................................................................................................................................................
of December 31, 2021 ........................................................................................................................................................
APPENDIX V. BBVA Group’s structured entities in 2021. Securitization funds ....................................................
2019 ......................................................................................................................................................................................
APPENDIX IX. Financial Statements of Banco Bilbao Vizcaya Argentaria, S.A. ....................................................
bonds ....................................................................................................................................................................................
requirement under Bank of Spain Circular 6/2012 .....................................................................................................
APPENDIX XII. Additional information on risk concentration ....................................................................................
CONSOLIDATED MANAGEMENT REPORT
GLOSSARY
  P.3
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Consolidated balance sheets as of December 31, 2021, 2020 and 2019
ASSETS (Millions of Euros)
Notes
2021
2020 (*)
2019 (*)
CASH, CASH BALANCES AT CENTRAL BANKS AND OTHER DEMAND
DEPOSITS
9
67,799
65,520
44,303
FINANCIAL ASSETS HELD FOR TRADING
10
123,493
105,878
99,469
Derivatives
30,933
40,183
32,232
Equity instruments
15,963
11,458
8,892
Debt securities
25,790
23,970
26,309
Loans and advances to central banks
3,467
53
535
Loans and advances to credit institutions
31,916
18,317
19,020
Loans and advances to customers
15,424
11,898
12,482
NON-TRADING FINANCIAL ASSETS MANDATORILY AT FAIR VALUE THROUGH
PROFIT OR LOSS
11
6,086
5,198
5,557
Equity instruments
5,303
4,133
4,327
Debt securities
128
356
110
Loans and advances to customers
655
709
1,120
FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
12
1,092
1,117
1,214
Debt securities
1,092
1,117
1,214
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE
INCOME
13
60,421
69,440
61,183
Equity instruments
1,320
1,100
2,420
Debt securities
59,074
68,308
58,731
Loans and advances to credit institutions
27
33
33
FINANCIAL ASSETS AT AMORTIZED COST
14
372,676
367,668
439,162
Debt securities
34,781
35,737
38,877
Loans and advances to central banks
5,681
6,209
4,275
Loans and advances to credit institutions
13,276
14,575
13,649
Loans and advances to customers
318,939
311,147
382,360
DERIVATIVES - HEDGE ACCOUNTING
15
1,805
1,991
1,729
FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF
INTEREST RATE RISK
15
5
51
28
JOINT VENTURES AND ASSOCIATES
16
900
1,437
1,488
Joint ventures
152
149
154
Associates
749
1,288
1,334
INSURANCE AND REINSURANCE ASSETS
23
269
306
341
TANGIBLE ASSETS
17
7,298
7,823
10,068
Properties, plant and equipment
7,107
7,601
9,816
For own use
6,874
7,311
9,554
Other assets leased out under an operating lease
233
290
263
Investment properties
191
222
252
INTANGIBLE ASSETS
18
2,197
2,345
6,966
Goodwill
818
910
4,955
Other intangible assets
1,379
1,435
2,010
TAX ASSETS
19
15,850
16,526
17,083
Current tax assets
932
1,199
1,765
Deferred tax assets
14,917
15,327
15,318
OTHER ASSETS
20
1,934
2,513
3,800
Insurance contracts linked to pensions
Inventories
424
572
581
Other
1,510
1,941
3,220
NON-CURRENT ASSETS AND DISPOSAL GROUPS CLASSIFIED AS HELD FOR
SALE
21
1,061
85,987
3,079
TOTAL ASSETS
3, 6
662,885
733,797
695,471
(*) Presented for comparison purposes only (see Note 1.3).
The Notes and Appendices are an integral part of the consolidated balance sheet as of December 31, 2021.
  P.4
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Consolidated balance sheets as of December 31, 2021, 2020 and 2019
LIABILITIES AND EQUITY (Millions of Euros)
Notes
2021
2020 (*)
2019 (*)
FINANCIAL LIABILITIES HELD FOR TRADING
10
91,135
84,109
86,414
Derivatives
31,705
41,680
34,066
Short positions
15,135
12,312
12,249
Deposits from central banks
11,248
6,277
7,635
Deposits from credit institutions
16,176
14,377
22,704
Customer deposits
16,870
9,463
9,761
FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR
LOSS
12
9,683
10,050
10,010
Customer deposits
809
902
944
Debt certificates
3,396
4,531
4,656
Other financial liabilities
5,479
4,617
4,410
Memorandum item: Subordinated liabilities
FINANCIAL LIABILITIES AT AMORTIZED COST
22
487,893
490,606
516,641
Deposits from central banks
47,351
45,177
25,950
Deposits from credit institutions
19,834
27,629
28,751
Customer deposits
349,761
342,661
384,219
Debt certificates
55,763
61,780
63,963
Other financial liabilities
15,183
13,358
13,758
Memorandum item: Subordinated liabilities
14,808
16,488
18,018
DERIVATIVES - HEDGE ACCOUNTING
15
2,626
2,318
2,233
FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF
INTEREST RATE RISK
15
LIABILITIES UNDER INSURANCE AND REINSURANCE CONTRACTS
23
10,865
9,951
10,606
PROVISIONS
24
5,889
6,141
6,538
Pensions and other post-employment defined benefit obligations
3,576
4,272
4,631
Other long term employee benefits
632
49
61
Provisions for taxes and other legal contingencies
623
612
677
Commitments and guarantees given
691
728
711
Other provisions
366
479
457
TAX LIABILITIES
19
2,413
2,355
2,808
Current tax liabilities
644
545
880
Deferred tax liabilities
1,769
1,809
1,928
OTHER LIABILITIES
20
3,621
2,802
3,742
LIABILITIES INCLUDED IN DISPOSAL GROUPS CLASSIFIED AS HELD FOR
SALE
21
75,446
1,554
TOTAL LIABILITIES
614,125
683,777
640,546
(*) Presented for comparison purposes only (see Note 1.3).
The Notes and Appendices are an integral part of the consolidated balance sheet as of December 31, 2021.
  P.5
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Consolidated balance sheets as of December 31, 2021, 2020 and 2019
LIABILITIES AND EQUITY (Continued) (Millions of Euros)
Notes
2021
2020 (*)
2019 (*)
SHAREHOLDERS’ FUNDS
60,383
58,904
58,950
Capital
26
3,267
3,267
3,267
Paid up capital
3,267
3,267
3,267
Unpaid capital which has been called up
Share premium
27
23,599
23,992
23,992
Equity instruments issued other than capital
Other equity
60
42
56
Retained earnings
28
31,841
30,508
29,388
Revaluation reserves
28
Other reserves
28
(1,857)
(164)
(119)
Reserves or accumulated losses of investments in joint ventures and associates
(247)
(164)
(119)
Other
(1,610)
Less: treasury shares
29
(647)
(46)
(62)
Profit or loss attributable to owners of the parent
4,653
1,305
3,512
Less: Interim dividends
(532)
(1,084)
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)
30
(16,476)
(14,356)
(10,226)
Items that will not be reclassified to profit or loss
(2,075)
(2,815)
(1,875)
Actuarial gains (losses) on defined benefit pension plans
(998)
(1,474)
(1,498)
Non-current assets and disposal groups classified as held for sale
(65)
2
Share of other recognized income and expense of investments in joint ventures and
associates
Fair value changes of equity instruments measured at fair value through other
comprehensive income
(1,079)
(1,256)
(403)
Hedge ineffectiveness of fair value hedges for equity instruments measured at fair
value through other comprehensive income
Fair value changes of financial liabilities at fair value through profit or loss
attributable to changes in their credit risk
2
(21)
24
Items that may be reclassified to profit or loss
(14,401)
(11,541)
(8,351)
Hedge of net investments in foreign operations (effective portion)
(146)
(62)
(896)
Foreign currency translation
(14,988)
(14,185)
(9,147)
Hedging derivatives. Cash flow hedges (effective portion)
(533)
10
(44)
Fair value changes of debt instruments measured at fair value through other
comprehensive income
1,274
2,069
1,760
Hedging instruments (non-designated items)
Non-current assets and disposal groups classified as held for sale
644
(18)
Share of other recognized income and expense of investments in joint ventures and
associates
(9)
(17)
(5)
MINORITY INTERESTS (NON-CONTROLLING INTERESTS)
31
4,853
5,471
6,201
Accumulated other comprehensive income (loss)
(8,414)
(6,949)
(5,572)
Other items
13,267
12,421
11,773
TOTAL EQUITY
48,760
50,020
54,925
TOTAL EQUITY AND TOTAL LIABILITIES
662,885
733,797
695,471
MEMORANDUM  ITEM (OFF-BALANCE SHEET EXPOSURES)  (Millions of Euros)
Notes
2021
2020 (*)
2019 (*)
Loan commitments given
33
119,618
132,584
130,923
Financial guarantees given
33
11,720
10,665
10,984
Other commitments given
33
34,604
36,190
39,209
(*) Presented for comparison purposes only (see Note 1.3).
The Notes and Appendices are an integral part of the consolidated balance sheet as of December 31, 2021.
  P.6
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Consolidated income statements for the years ended December 31, 2021, 2020 and 2019
CONSOLIDATED INCOME STATEMENTS (Millions of Euros)
Notes
2021
2020 (*)
2019 (*)
Interest and other income
37.1
23,015
22,389
27,762
Interest expense
37.2
(8,329)
(7,797)
(11,972)
NET INTEREST INCOME
14,686
14,592
15,789
Dividend income
38
176
137
153
Share of profit or loss of entities accounted for using the equity method
39
1
(39)
(42)
Fee and commission income
40
6,997
5,980
6,786
Fee and commission expense
40
(2,232)
(1,857)
(2,284)
Gains (losses) on derecognition of financial assets and liabilities not measured at fair value through
profit or loss, net
41
134
139
186
Gains (losses) on financial assets and liabilities held for trading, net
41
341
777
419
Gains (losses) on non-trading financial assets mandatorily at fair value through profit or loss, net
41
432
208
143
Gains (losses) on financial assets and liabilities designated at fair value through profit or loss, net
41
335
56
(98)
Gains (losses) from hedge accounting, net
41
(214)
7
55
Exchange differences, net
41
883
359
581
Other operating income
42
661
492
639
Other operating expense
42
(2,041)
(1,662)
(1,943)
Income from insurance and reinsurance contracts
43
2,593
2,497
2,890
Expense from insurance and reinsurance contracts
43
(1,685)
(1,520)
(1,751)
GROSS INCOME
21,066
20,166
21,522
Administration costs
(8,296)
(7,799)
(8,769)
    Personnel expense
44.1
(5,046)
(4,695)
(5,351)
    Other administrative expense
44.2
(3,249)
(3,105)
(3,418)
Depreciation and amortization
45
(1,234)
(1,288)
(1,386)
Provisions or reversal of provisions
46
(1,018)
(746)
(614)
Impairment or reversal of impairment on financial assets not measured at fair value through profit
or loss or net gains by modification
47
(3,034)
(5,179)
(3,552)
    Financial assets measured at amortized cost
(3,017)
(5,160)
(3,470)
    Financial assets at fair value through other comprehensive income
(17)
(19)
(82)
NET OPERATING INCOME
7,484
5,153
7,202
Impairment or reversal of impairment of investments in joint ventures and associates
48
(190)
(46)
Impairment or reversal of impairment on non-financial assets
49
(221)
(153)
(128)
    Tangible assets
(161)
(125)
(94)
    Intangible assets
(19)
(19)
(12)
    Other assets
(41)
(9)
(23)
Gains (losses) on derecognition of non-financial assets and subsidiaries, net
24
(7)
(5)
Negative goodwill recognized in profit or loss
Gains (losses) from non-current assets and disposal groups classified as held for sale not
qualifying as discontinued operations   
50
(40)
444
23
PROFIT (LOSS) BEFORE TAX FROM CONTINUING OPERATIONS
7,247
5,248
7,046
Tax expense or income related to profit or loss from continuing operations
19
(1,909)
(1,459)
(1,943)
PROFIT (LOSS) AFTER TAX FROM CONTINUING OPERATIONS
5,338
3,789
5,103
Profit (loss) after tax from discontinued operations
21
280
(1,729)
(758)
PROFIT (LOSS)
5,618
2,060
4,345
ATTRIBUTABLE TO MINORITY INTEREST (NON-CONTROLLING INTEREST)
31
965
756
833
ATTRIBUTABLE TO OWNERS OF THE PARENT
4,653
1,305
3,512
Notes
2021
2020 (*)
2019 (*)
EARNINGS (LOSSES) PER SHARE  (Euros)
5
0.67
0.14
0.47
Basic earnings (losses) per share from continuing operations
0.63
0.40
0.58
Diluted earnings (losses) per share from continuing operations
0.63
0.40
0.58
Basic earnings (losses) per share from discontinued operations
0.04
(0.26)
(0.11)
Diluted earnings (losses) per share from discontinued operations
0.04
(0.26)
(0.11)
(*) Presented for comparison purposes only (see Note 1.3).
The Notes and Appendices are an integral part of the consolidated income statement for the year ended December 31, 2021.
  P.7
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Consolidated statements of recognized income and expense for the years ended
December 31, 2021, 2020 and 2019
CONSOLIDATED STATEMENTS OF RECOGNIZED INCOME AND EXPENSE (Millions of Euros)
2021
2020 (*)
2019 (*)
PROFIT (LOSS) RECOGNIZED IN INCOME STATEMENT
5,618
2,060
4,345
OTHER RECOGNIZED INCOME (EXPENSE)
(3,977)
(5,375)
(286)
ITEMS NOT SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT
358
(822)
(584)
Actuarial gains (losses) from defined benefit pension plans
218
(88)
(364)
Non-current assets and disposal groups held for sale
(3)
17
2
Share of other recognized income and expense of entities accounted for using the equity method
Fair value changes of equity instruments measured at fair value through other comprehensive
income, net
189
(796)
(229)
Gains (losses) from hedge accounting of equity instruments at fair value through other
comprehensive income, net
Fair value changes of financial liabilities at fair value through profit or loss attributable to changes
in their credit risk
33
4
(133)
Income tax related to items not subject to reclassification to income statement
(80)
40
140
ITEMS SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT
(4,335)
(4,553)
298
Hedge of net investments in foreign operations (effective portion)
(117)
378
(687)
Valuation gains (losses) taken to equity
(117)
378
(687)
Transferred to profit or loss
Other reclassifications
Foreign currency translation
(2,256)
(4,873)
(104)
Translation gains (losses) taken to equity
(2,239)
(4,873)
(123)
Transferred to profit or loss
(17)
1
Other reclassifications
18
Cash flow hedges (effective portion)
(691)
230
(203)
Valuation gains (losses) taken to equity
(553)
230
(193)
Transferred to profit or loss
(137)
(10)
Transferred to initial carrying amount of hedged items
Other reclassifications
Debt securities at fair value through other comprehensive income
(1,139)
460
1,131
Valuation gains (losses) taken to equity
(1,082)
515
1,280
Transferred to profit or loss
(57)
(54)
(149)
Other reclassifications
Non-current assets and disposal groups held for sale
(663)
(492)
461
Valuation gains (losses) taken to equity
(30)
(472)
472
Transferred to profit or loss
(633)
(20)
Other reclassifications
(11)
Entities accounted for using the equity method
8
(13)
31
Income tax relating to items subject to reclassification to income statements
523
(243)
(332)
TOTAL RECOGNIZED INCOME (EXPENSE)
1,640
(3,315)
4,060
Attributable to minority interest (non-controlling interests)
(500)
(606)
552
Attributable to the parent company
2,141
(2,709)
3,509
(*) Presented for comparison purposes only (see Note 1.3).
The Notes and Appendices are an integral part of the consolidated statement of recognized income and expense for the year ended
December 31, 2021.
  P.8
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Consolidated statements of changes in equity for the years ended December 31, 2021, 2020 and 2019
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (Millions of Euros)
Capital
(Note
26)
Share
Premium
(Note 27)
Equity
instruments
issued other
than capital
Other
Equity
Retained
earnings
(Note 28)
Revaluation
reserves
(Note 28)
Other
reserves
(Note 28)
(-)
Treasury
shares
(Note 29)
Profit or loss
attributable to
owners of the
parent
(-) Interim
dividends
(Note 4)
Accumulated
other
comprehensive
income (loss)
(Note 30)
Non-controlling interest
Total
2021
Accumulated
other
comprehensiv
e income
(loss) (Note
31)
Other
(Note 31)
Balances as of January 1, 2021 (*)
3,267
23,992
42
30,508
(164)
(46)
1,305
(14,356)
(6,949)
12,421
50,020
Effect of changes in accounting policies
Adjusted initial balance
3,267
23,992
42
30,508
(164)
(46)
1,305
(14,356)
(6,949)
12,421
50,020
Total income/expense recognized
4,653
(2,512)
(1,465)
965
1,640
Other changes in equity
(393)
17
1,333
(1,693)
(600)
(1,305)
(532)
391
(119)
(2,900)
Issuances of common shares
Issuances of preferred shares
Issuance of other equity instruments
Settlement or maturity of other equity
instruments issued
Conversion of debt on equity
Common Stock reduction
Dividend distribution
(393)
(532)
(119)
(1,045)
Purchase of treasury shares
(1,022)
(1,022)
Sale or cancellation of treasury shares
17
421
438
Reclassification of other equity instruments to
financial liabilities
Reclassification of financial liabilities to other
equity instruments
Transfers within total equity
1,693
(780)
(1,305)
391
Increase/Reduction of equity due to business
combinations
Share based payments
(11)
(11)
Other increases or (-) decreases in equity
28
(360)
(930)
1
(1,260)
Balances as of December 31, 2021
3,267
23,599
60
31,841
(1,857)
(647)
4,653
(532)
(16,476)
(8,414)
13,267
48,760
(*) Balances as of December 31, 2020 as originally reported in the Consolidated Financial Statements for the year 2020.
The Notes and Appendices are an integral part of the consolidated statement of changes in equity for the year ended December 31, 2021.
  P.9
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the European Union (see Notes 1 to 56). In the event of a discrepancy, the
Spanish-language version prevails
Consolidated statements of changes in equity for the years ended December 31, 2021, 2020 and 2019
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (Millions of Euros)
2020 (*)
Capital
(Note
26)
Share
Premium
(Note 27)
Equity
instruments
issued other
than capital
Other
Equity
Retained
earnings
(Note 28)
Revaluation
reserves
(Note 28)
Other
reserves
(Note 28)
(-)
Treasury
shares
(Note 29)
Profit or loss
attributable to
owners of the
parent
(-) Interim
dividends
(Note 4)
Accumulated
other
comprehensive
income (loss)
(Note 30)
Non-controlling interest
Total
Accumulated
other
comprehensiv
e income
(loss) (Note
31)
Other
(Note 31)
Balances as of January 1, 2020 (**)
3,267
23,992
56
26,402
(125)
(62)
3,512
(1,084)
(7,234)
(3,527)
9,728
54,925
Effect of changes in accounting policies
2,986
6
(2,992)
(2,045)
2,045
Adjusted initial balance
3,267
23,992
56
29,388
(119)
(62)
3,512
(1,084)
(10,226)
(5,572)
11,773
54,925
Total income/expense recognized
1,305
(4,014)
(1,361)
755
(3,315)
Other changes in equity
(14)
1,120
(45)
16
(3,512)
1,084
(116)
(16)
(107)
(1,590)
Issuances of common shares
Issuances of preferred shares
Issuance of other equity instruments
Settlement or maturity of other equity
instruments issued
Conversion of debt on equity
Common Stock reduction
Dividend distribution
(1,066)
(124)
(1,190)
Purchase of treasury shares
(807)
(807)
Sale or cancellation of treasury shares
823
823
Reclassification of other equity instruments to
financial liabilities
Reclassification of financial liabilities to other
equity instruments
Transfers within total equity (see Note 2.2.19)
2,585
(41)
(3,512)
1,084
(116)
(16)
16
Increase/Reduction of equity due to business
combinations
Share based payments
(22)
(22)
Other increases or (-) decreases in equity
8
(399)
(4)
1
(394)
Balances as of December 31, 2020
3,267
23,992
42
30,508
(164)
(46)
1,305
(14,356)
(6,949)
12,421
50,020
(*)  Presented for comparison purposes only (see Note 1.3).
(**) Balances as of December 31, 2019 as originally reported in the Consolidated Financial Statements for the year 2019.
The Notes and Appendices are an integral part of the consolidated statement of changes in equity for the year ended December 31, 2021.
  P.10
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the European Union (see Notes 1 to 56). In the event of a discrepancy, the
Spanish-language version prevails
Consolidated statements of changes in equity for the years ended December 31, 2021, 2020 and 2019
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (Millions of Euros)
Capital
(Note
26)
Share
Premium
(Note 27)
Equity
instruments
issued other
than capital
Other
Equity
Retained
earnings
(Note 28)
Revaluation
reserves
(Note 28)
Other
reserves
(Note 28)
(-)
Treasury
shares
(Note 29)
Profit or loss
attributable to
owners of the
parent
(-) Interim
dividends
(Note 4)
Accumulated
other
comprehensive
income (loss)
(Note 30)
Non-controlling interest
Total
2019 (*)
Accumulated
other
comprehensiv
e income
(loss) (Note
31)
Other
(Note 31)
Balances as of January 1, 2019 (**)
3,267
23,992
50
23,017
3
(56)
(296)
5,324
(975)
(7,216)
(3,236)
9,000
52,874
Effect of changes in accounting policies
3,046
19
76
(134)
(3,007)
(2,054)
2,054
Adjusted initial balance
3,267
23,992
50
26,063
3
(37)
(296)
5,400
(1,109)
(10,223)
(5,290)
11,054
52,874
Total income/expense recognized
3,512
(3)
(282)
833
4,060
Other changes in equity
6
3,325
(3)
(82)
234
(5,400)
25
(114)
(2,009)
Issuances of common shares
Issuances of preferred shares
Issuance of other equity instruments
Settlement or maturity of other equity
instruments issued
Conversion of debt on equity
Common Stock reduction
Dividend distribution
(1,063)
(1,084)
(142)
(2,289)
Purchase of treasury shares
(1,088)
(1,088)
Sale or cancellation of treasury shares
13
1,322
1,335
Reclassification of other equity instruments to
financial liabilities
Reclassification of financial liabilities to other
equity instruments
Transfers within total equity (see Note 2.2.19)
4,364
(3)
(70)
(5,400)
1,109
Increase/Reduction of equity due to business
combinations
Share based payments
(4)
(4)
Other increases or (-) decreases in equity
10
11
(12)
28
37
Balances as of December 31, 2019
3,267
23,992
56
29,388
(119)
(62)
3,512
(1,084)
(10,226)
(5,572)
11,773
54,925
(*)  Presented for comparison purposes only (see Note 1.3).
(**) Balances as of December 31, 2018 as originally reported in the Consolidated Financial Statements for the year 2018.
The Notes and Appendices are an integral part of the consolidated statement of changes in equity for the year ended December 31, 2021.
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Spanish-language version prevails
Consolidated statements of cash flows for the years ended December 31, 2021, 2020 and
2019
CONSOLIDATED FINANCIAL STATEMENTS OF CASH FLOWS (Millions of Euros)
Notes
2021
2020 (*)
2019 (*)
A) CASH FLOWS FROM OPERATING ACTIVITIES (1 + 2 + 3 + 4 + 5)
(1,242)
39,349
(10,654)
1. Profit for the year
5,618
2,060
4,345
2. Adjustments to obtain the cash flow from operating activities
7,688
11,653
9,582
Depreciation and amortization
1,234
1,288
1,386
Other adjustments
6,454
10,365
8,196
3. Net increase/decrease in operating assets
(38,267)
(57,370)
(37,127)
Financial assets held for trading
(17,031)
(10,351)
(9,604)
Non-trading financial assets mandatorily at fair value through profit or loss
(908)
(241)
(318)
Other financial assets designated at fair value through profit or loss
25
97
99
Financial assets at fair value through other comprehensive income
7,116
(16,649)
(3,755)
Financial assets at amortized cost
(28,062)
(30,212)
(26,559)
Other operating assets
592
(15)
3,010
4. Net increase/decrease in operating liabilities
25,266
84,961
14,148
Financial liabilities held for trading
6,479
247
6,001
Other financial liabilities designated at fair value through profit or loss
(837)
647
2,680
Financial liabilities at amortized cost
19,682
84,853
8,016
Other operating liabilities
(58)
(787)
(2,549)
5. Collection/Payments for income tax
(1,546)
(1,955)
(1,602)
B) CASH FLOWS FROM INVESTING ACTIVITIES (1 + 2)
(1,634)
(37)
97
1. Investment
(12,472)
(1,185)
(1,494)
Tangible assets
(396)
(632)
(852)
Intangible assets
(550)
(491)
(528)
Investments in joint ventures and associates
(50)
(62)
(114)
Subsidiaries and other business units
Non-current assets classified as held for sale and associated liabilities
21
(11,476)
Other settlements related to investing activities
2. Divestments
10,838
1,148
1,592
Tangible assets
78
558
128
Intangible assets
Investments in joint ventures and associates
80
307
98
Subsidiaries and other business units
10
5
Non-current assets classified as held for sale and associated liabilities
21
10,670
283
1,198
Other collections related to investing activities
162
C) CASH FLOWS FROM FINANCING ACTIVITIES (1 + 2)
(4,349)
(2,069)
(2,703)
1. Payments
(4,786)
(5,316)
(7,418)
Dividend distribution (shareholders remuneration)
(926)
(1,065)
(2,147)
Subordinated liabilities
(2,301)
(2,820)
(3,571)
Treasury stock amortization
Treasury stock acquisition
(1,022)
(807)
(1,088)
Other items relating to financing activities
(538)
(624)
(612)
2. Collections
438
3,247
4,716
Subordinated liabilities
2,425
3,381
Treasury shares increase
Treasury shares disposal
438
822
1,335
Other items relating to financing activities
D) EFFECT OF EXCHANGE RATE CHANGES
(1,864)
(4,658)
(634)
E) NET INCREASE/DECREASE IN CASH OR CASH EQUIVALENTS (A+B+C+D)
(9,089)
32,585
(13,893)
F) CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR  (**)
76,888
44,303
58,196
G) CASH AND CASH EQUIVALENTS AT END OF THE YEAR (E+F) (***)
67,799
76,888
44,303
COMPONENTS OF CASH AND EQUIVALENT AT END OF THE YEAR (Millions of Euros)
Notes
2021
2020 (*)
2019 (*)
Cash
9
6,877
6,447
7,060
Balance of cash equivalent in central banks
9
55,004
53,079
31,756
Other financial assets
9
5,918
5,994
5,488
Less: Bank overdraft refundable on demand
TOTAL CASH AND CASH EQUIVALENTS AT END OF THE YEAR
67,799
65,520
44,303
TOTAL CASH AND CASH EQUIVALENTS CLASSIFIED AS NON-CURRENT ASSETS AND
DISPOSABLE GROUPS CLASSIFIED AS HELD FOR SALE IN THE UNITED STATES
21
11,368
(*)  Presented for comparison purposes only (see Note 1.3).
(**) In 2021 it includes the balance of the Group's businesses in the United States included within the scope of the USA Sale (see Notes 1.3, 3 and 21).
(***) With respect to 2020 only, it includes the balance of the companies in the United States included within the scope of the USA Sale (see Notes 1.3, 3 and 21).
The Notes and Appendices are an integral part of the consolidated statement of cash flows for the year ended December 31, 2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Notes to the accompanying Consolidated Financial Statements
1.Introduction, basis for the presentation of the Consolidated Financial Statements,
Internal Control over Financial Reporting and other information
1.1Introduction
Banco Bilbao Vizcaya Argentaria, S.A. (hereinafter “the Bank”, “BBVA" or “BBVA, S.A.”) is a private-law entity subject to the laws and
regulations governing banking entities operating in Spain. It carries out its activity through branches and agencies across the country
and abroad.
The Bylaws and other public information are available for inspection at the Bank’s registered address (Plaza San Nicolás, 4 Bilbao) as
noted on its web site (www.bbva.com).
In addition to the activities it carries out directly, the Bank heads a group of subsidiaries, joint ventures and associates which perform
a wide range of activities and which together with the Bank constitute the Banco Bilbao Vizcaya Argentaria Group (hereinafter, the
“Group” or the “BBVA Group”). In addition to its own separate financial statements, the Bank is required to prepare Consolidated
Financial Statements comprising all consolidated subsidiaries of the Group.
As of December 31, 2021, the BBVA Group had 205 consolidated entities and 45 entities accounted for using the equity method (see
Notes 3 and 16 and Appendix I to V).
The Consolidated Financial Statements of the BBVA Group for the year ended December 31, 2020 were approved by the shareholders
at the Annual General Meeting (“AGM”) held on April 20, 2021.
BBVA Group’s Consolidated Financial Statements and the Financial Statements for the Bank and the majority of the remaining
entities within the Group have been prepared for the year ended December 31, 2021, and are pending approval by their respective
AGMs. However, the Board of Directors of the Bank believes that said financial statements will be approved without changes.
1.2Basis for the presentation of the Consolidated Financial Statements
The BBVA Group’s Consolidated Financial Statements are presented in compliance with IFRS-IASB (International Financial Reporting
Standards as issued by the International Accounting Standards Board), as well as in accordance with the International Financial
Reporting Standards endorsed by the European Union (hereinafter, “EU-IFRS”) applicable as of December 31, 2021, considering the
Bank of Spain Circular 4/2017, and with any other legislation governing financial reporting which is applicable and with the format and
mark-up requirements established in the EU Delegated Regulation 2019/815 of the European Commission.
The BBVA Group’s accompanying Consolidated Financial Statements for the year ended December 31, 2021 were prepared by the
Group’s Directors (through the Board of Directors meeting held on February 9, 2022) by applying the principles of consolidation,
accounting policies and valuation criteria described in Note 2, so that they present fairly the Group’s total consolidated equity and
financial position as of December 31, 2021, together with the consolidated results of its operations and cash flows generated during
the year ended December 31, 2021.
These Consolidated Financial Statements were prepared on the basis of the accounting records kept by the Bank and each of the
other entities in the Group. Moreover, they include the adjustments and reclassifications required to harmonize the accounting
policies and valuation criteria used by the Group (see Note 2.2).
All effective accounting standards and valuation criteria with a significant effect in the Consolidated Financial Statements were
applied in their preparation.
The amounts reflected in the accompanying Consolidated Financial Statements are presented in millions of euros, unless it is more
appropriate to use smaller units. Some items that appear without a balance in these Consolidated Financial Statements are due to
how the units are expressed. Also, in presenting amounts in millions of euros, the accounting balances have been rounded up or
down. It is therefore possible that the totals appearing in some tables are not the exact arithmetical sum of their component figures.
The percentage changes in amounts have been calculated using figures expressed in thousands of euros.
1.3Comparative information
The information included in the accompanying consolidated financial statements for the years ended December 31, 2020 and 2019, is
presented in accordance with the applicable regulation, for the purpose of comparison with the information for the year ended
December 31, 2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Sale of BBVA’s U.S. subsidiary
As mentioned in Note 3, in 2020, BBVA reached an agreement to sell its entire stake in BBVA USA Bancshares, Inc., which in turn
owned all the capital stock of the bank BBVA USA, as well as other companies of the BBVA Group in the United States with activities
related to this banking business. On June 1, 2021 and once the mandatory authorizations had been obtained, BBVA completed this
sale (the USA Sale).
As required by IFRS 5 "Non-current assets held for sale and discontinued operations", the balances of assets and liabilities
corresponding to such companies for sale were reclassified from their corresponding accounting headings to the headings "Non-
current assets and disposal groups classified as held for sale” and “Liabilities included in disposal groups classified as held for sale”
respectively, in the consolidated balance sheet as of December 31, 2020. Similarly, as required by the aforementioned IFRS 5, the
results generated by these companies for the first five months of 2021 and for 2020 are presented in the heading “Profit (loss) after
tax from discontinued operations” of the consolidated income statement for such period, and in the heading "Non-current assets and
disposal groups classified as held for sale" of the consolidated statements of recognized income and expense for 2021 and 2020,
respectively. Additionally, the results corresponding to the year ended December 31, 2019 were reclassified, to facilitate the
comparison between periods, to those same headings of the consolidated income statement and consolidated statement of
recognized income and expense for that year. Finally, the total consideration received in cash for the USA Sale has been recorded
under the heading of “Divestments - Non-current assets classified as held for sale and associated liabilities” of the consolidated
statements of cash flows for the year ended December 31, 2021.
Note 21 shows a breakdown of the financial information of the companies sold in the United States for the dates and periods
indicated.
(Reverse) Repurchase Agreements Recognition
Beginning in 2021, certain repurchase agreements and reverse repurchase agreements began to be presented on a net basis in the
consolidated balance sheet. In order to make the information as of December 31, 2020 and 2019 comparable with the information as
of December 31, 2021, the information as of December 31, 2020 and 2019 was adjusted by reducing Total assets and Total liabilities
by €2,379 and €2,266 million in 2020 and 2019, respectively.
1.4Seasonal nature of income and expense
The nature of the most significant activities carried out by the BBVA Group’s entities is mainly related to typical activities carried out
by financial institutions, and are not significantly affected by seasonal factors within the same year.
1.5Management and impacts of the COVID-19 pandemic  
In 2020, the COVID-19 pandemic had adverse effects on the Group's results and capital base. During 2021, the pandemic has
continued to evolve with gradual improvements in the global economic conditions, mainly due to the vaccination progress against the
coronavirus and the significant economic stimuli adopted by authorities, which have supported the improvement in the 2021 results
of the Group. However, there are still uncertainties about the future final impact of the COVID-19 pandemic, mainly in consideration of
the increasing number of infections caused by new variants of the coronavirus. The Group continuously monitors these changes and
their impacts on the business.
The main impacts of COVID-19 pandemic in the BBVA Group's Consolidated Financial Statements are detailed in the following Notes:
Note 1.6 includes information on the consideration of the COVID-19 pandemic in the estimates made.
Note 7.1 details the main risks associated with the pandemic as well as information on its evolution and its impact in the
macroeconomic forecasts.
Note 7.2 includes information related to the initiatives carried out by the Group to help the most affected clients, jointly with
the corresponding government measures. Likewise, it contains, among others, information regarding the level of activity
and the amount corresponding to moratorium measures, both public and private, granted by the Group worldwide.
Additionally, the measures applied to the treatment of forward looking information used in the calculation of expected
losses are detailed.
Note 7.5 presents information regarding the impact on liquidity and funding risk.
Note 18.1 includes information concerning the impairment of the goodwill in the United States recorded during the first
quarter of 2020, mainly due to the impact of COVID-19 in updating the macroeconomic scenario and the expected evolution
of interest rates.
Note 47 includes information on the impact of the update of the macroeconomic scenario affected by the COVID-19
pandemic mainly during the year ended December 31, 2020.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
1.6Responsibility for the information and for the estimates made
The information contained in the BBVA Group’s Consolidated Financial Statements is the responsibility of the Group’s Directors.
Estimates were required to be made at times when preparing these Consolidated Financial Statements in order to calculate the
recorded or disclosed amount of some assets, liabilities, income, expense and commitments. These estimates relate mainly to the
following:
Loss allowances on certain financial assets (see Notes 7, 12, 13, 14 and 16).
The assumptions used to quantify certain provisions (see Notes 23 and 24) and for the actuarial calculation of post-
employment benefit liabilities and commitments (see Note 25).
The useful life and impairment losses of tangible and intangible assets (see Notes 17, 18, and 21)
The valuation of goodwill and price allocation of business combinations (see Note 18).
The fair value of certain unlisted financial assets and liabilities (see Notes 7, 8, 10, 11, 12 and 13).
The recoverability of deferred tax assets (see Note 19).
As mentioned above, in 2021, the pandemic has continued to evolve with gradual improvements in the global economic conditions,
although there is still uncertainty about the final future impact (see Note 1.5). The increased uncertainty associated with the
unprecedented nature of this pandemic has entailed greater complexity in developing reliable estimates and applying judgment.
Therefore, these estimates were made on the basis of the best available information on the matters analyzed, as of December 31,
2021. However, it is possible that events may take place in the future which could make it necessary to amend these estimations
(upward or downward). Any such changes would be recorded prospectively, recognizing the effects of the change in estimation in the
corresponding consolidated financial statements.
During 2021 there have been no significant changes in the estimates made as of December 31, 2020 and 2019, with the exception of
those indicated in these Consolidated Financial Statements.
1.7BBVA Group’s Internal Control over Financial Reporting
BBVA Group’s Consolidated Financial Statements are prepared under an Internal Control over Financial Reporting Model (ICFR). It
provides reasonable assurance with respect to the reliability and the integrity of the consolidated financial statements. It is also aimed
to ensure that the transactions are processed in accordance with the applicable laws and regulations.
The ICFR model is compliant with the control framework established in 2013 by the “Committee of Sponsoring Organizations of the
Treadway Commission” (hereinafter, "COSO"). The COSO 2013 framework sets out five components that constitute the basis of the
effectiveness and efficiency of the internal control systems:
The establishment of an appropriate control framework.
The assessment of the risks that could arise during the preparation of the financial information.
The design of the necessary controls to mitigate the identified risks.
The establishment of an appropriate system of information to detect and report system weaknesses.
The monitoring over the controls to ensure they perform correctly and are effective over time.
The ICFR model is a dynamic model that continuously evolves over time to reflect the reality of the BBVA Group’s businesses and
processes, as well as the risks and controls designed to mitigate them. It is subject to a continuous evaluation by the internal control
units located in the different entities of BBVA Group.
These control units are integrated within the BBVA internal control model, defined and led by Regulation & Internal Control, and
which is based in two pillars:
A control system organized into three lines of defense that has been updated and strengthened, as described below:
a.The first line of defense (1LoD) is located within the business and support units, which are responsible for
identifying risks associated with their processes, as well as for implementing and executing the necessary
controls to mitigate them. The Risk Control Assurer (RCA) role was created to reinforce the adequate risk
management in each area’s processes
b.The second line of defense (2LoD) comprises the specialized control units for each type of risk (Risk Control
Specialists - RCS- among others Finance, Legal, IT, Third Party, Compliance or Processes). This second line
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
defines the mitigation and control frameworks for their areas of responsibility across the entire organization and
performs challenge to the control model (supervises the implementation and design of the controls and assesses
their effectiveness).
c.The third line of defense (3LoD) is the Internal Audit unit, which conducts an independent review of the model,
verifying the compliance and effectiveness of the model.
A committee structure in the Group, called Corporate Assurance, which enables the escalation of possible weaknesses and
internal control issues to the management at a Group level and also in each of the countries where the Group operates.
The Internal Control Finance (RCS Finance) units within Finance comply with a common and standard methodology established at the
Group level, as set out in the following diagram:
The ICFR model is subject to annual evaluations by the Group’s Internal Audit Unit. It is also supervised by the Audit Committee of the
Bank’s Board of Directors.
The BBVA Group is also required to comply with the Sarbanes-Oxley Act (hereafter “SOX”) as a registered company with the U.S.
Securities and Exchange Commission (“SEC”). The main senior executives of the Group are involved in the design, compliance and
implementation of the internal control model to make it effective and to ensure the quality and accuracy of the financial information.
The description of the ICFR model is included in the Corporate Governance Annual Report within the Management Report attached to
the consolidated financial statements for the year ended December 31, 2021.
2.Principles of consolidation, accounting policies and measurement bases applied
and recent IFRS pronouncements
The Glossary includes the definition of some of the financial and economic terms used in Note 2 and subsequent Notes of the
accompanying Consolidated Financial Statements.
2.1Principles of consolidation
In terms of its consolidation, in accordance with the criteria established by IFRS, the BBVA Group is made up of four types of entities:
subsidiaries, joint ventures, associates and structured entities, defined as follows:
Subsidiaries
Subsidiaries are entities controlled by the Group (for definition of control, see Glossary). The financial statements of the
subsidiaries are fully consolidated with those of the Bank. The share of non-controlling interests from subsidiaries in the
Group’s consolidated total equity is presented under the heading “Minority interests (Non-controlling interests)” in the
consolidated balance sheet. Their share in the profit or loss for the period or year is presented under the heading
“Attributable to minority interest (non-controlling interests)” in the accompanying consolidated income statement (see
Note 31).
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Note 3 includes information related to the main subsidiaries in the Group as of December 31, 2021. Appendix I includes
other significant information on all entities.
Joint ventures
Joint ventures are those entities for which there is a joint control arrangement with third parties other than the Group (for
definitions of joint arrangement, joint control and joint venture, refer to Glossary).
The investments in joint ventures are accounted for using the equity method (see Note 16). Appendix II shows the main
figures for joint ventures accounted for using the equity method as of December 31, 2021.
Associates
Associates are entities in which the Group is able to exercise significant influence (for definition of significant influence, see
Glossary). Significant influence is deemed to exist when the Group owns 20% or more of the voting rights of an investee
directly or indirectly, unless it can be clearly demonstrated that this is not the case.
Certain entities in which the Group owns 20% or more of the voting rights are not included as Group associates, since the
Group does not have the ability to exercise significant influence over these entities. Investments in these entities, which do
not represent material amounts for the Group, are classified as “Financial assets at fair value through other comprehensive
income” or “Non-trading financial assets mandatorily at fair value through profit or loss”.
In contrast, some investments in entities in which the Group holds less than 20% of the voting rights are accounted for as
Group associates, as the Group is considered to have the ability to exercise significant influence over these entities. As of
December 31, 2021, these entities are not significant to the Group.
Appendix II shows the most significant information related to the associates (see Note 16), which are accounted for using
the equity method.
Structured Entities
A structured entity is an entity that has been designed so that voting or similar rights are not the dominant factor in deciding
who controls the entity, such as when the voting rights relate to administrative matters only and the relevant activities are
directed by means of contractual arrangements (see Glossary).
In those cases where the Group sets up entities or has a holding in such entities, in order to allow its customers access to
certain investments, to transfer risks or for other purposes, in accordance with internal criteria and procedures and with
applicable regulations, the Group determines whether control over the entity in question actually exists and therefore
whether it should be subject to consolidation.
Such methods and procedures determine whether there is control by the Group, considering how the decisions are made
about the relevant activities, assessing whether the Group has control over the relevant elements, exposure to variable
returns from involvement with the investee and the ability to use control over the investee to affect the amount of the
investor’s returns.
Structured entities subject to consolidation
To determine if a structured entity is controlled by the Group, and therefore should be consolidated into the
Group, the existing contractual rights (different from the voting rights) are analyzed. For this reason, an analysis
of the structure and purpose of each investee is performed and, among others, the following factors will be
considered:
a.Evidence of the current ability to manage the relevant activities of the investee according to the specific
business needs (including any decisions that may arise only in particular circumstances).
b.Potential existence of a special relationship with the investee.
c.Implicit or explicit Group commitments to support the investee.
d.The ability to use the Group´s power over the investee to affect the amount of the Group’s returns.
These types of entities include cases where the Group has a high exposure to variable returns and retains
decision-making power over the investee, either directly or through an agent.
The main structured entities of the Group are the asset securitization funds, to which the BBVA Group transfers
loans and advances, and other vehicles, which allow the Group’s customers to gain access to certain investments
or to allow for the transfer of risks or for other purposes (see Appendices I and V). The BBVA Group maintains the
decision-making power over the relevant activities of these vehicles and financial support through securitized
market standard contracts. The most common ones are: investment positions in equity note tranches, funding
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
through subordinated debt, credit enhancements through derivative instruments or liquidity lines, management
rights of defaulted securitized assets, “clean-up” call derivatives, and asset repurchase clauses by the grantor.
For these reasons, the loans and receivable portfolios related to the vast majority of the securitizations carried out
by the Bank or Group subsidiaries are not derecognized in the books of said entity and the issuances of the related
debt securities are recorded as liabilities within the Group’s consolidated balance sheet.
For additional information on the accounting treatment for the transfer and derecognition of financial
instruments, see Note 2.2.2. “Transfers and derecognition of financial assets and liabilities”.
Non-consolidated structured entities
The Group owns other vehicles also for the purpose of allowing customers access to certain investments, to
transfer risks, and for other purposes, but without the Group having control of the vehicles, which are not
consolidated in accordance with IFRS 10 – “Consolidated Financial Statements”. The balance of assets and
liabilities of these vehicles is not material in relation to the Group’s Consolidated Financial Statements.
As of December 31, 2021, there was no material financial support from the Bank or its subsidiaries to
unconsolidated structured entities.
The Group does not consolidate any of the mutual funds it manages since the necessary control conditions are
not met. Particularly, the BBVA Group does not act as arranger but as agent since it operates the mutual funds on
behalf and for the benefit of investors or parties (arranger or arrangers) and, for this reason it does not control the
mutual funds when exercising its authority for decision making.
The mutual funds managed by the Group are not considered structured entities (generally, retail funds without
corporate identity over which investors have participations which gives them ownership of said managed equity).
These funds are not dependent on a capital structure that could prevent them from carrying out activities without
additional financial support, being in any case insufficient as far as the activities themselves are concerned.
Additionally, the risk of the investment is absorbed by the fund participants, and the Group is only exposed when it
becomes a participant, and as such, there is no other risk for the Group.
In all cases, the operating results of equity method investees acquired by the BBVA Group in a particular period only include the
period from the date of acquisition to the financial statements date. Similarly, the results of entities disposed of during any year only
include the period from the start of the year to the date of disposal.
The consolidated financial statements of subsidiaries, associates and joint ventures used in the preparation of the Consolidated
Financial Statements of the Group have the same presentation date as the Consolidated Financial Statements. If financial statements
at those same dates are not available, the most recent will be used, as long as these are not older than three months, and adjusted to
take into account the most significant transactions. As of December 31, 2021, financial statements as of December 31 of all Group
entities were utilized except for the case of the consolidated financial statements of six associates deemed non-significant for which
financial statements as of November 30, 2021 were used.
Separate financial statements
The separate financial statements of the parent company of the Group are prepared under Spanish regulations (Circular 4/2017 of
the Bank of Spain, and following other regulatory requirements of financial information applicable to the Bank). The Bank uses the
cost method to account in its separate financial statements for its investments in subsidiaries, associates and joint venture entities,
which are consistent with the requirements of Bank of Spain Circular 4/2017.
Appendix IX shows BBVA’s financial statements as of and for the years ended December 31, 2021 and 2020.
2.2Accounting principles and policies and applied valuation methods
The accounting principles and policies and the valuation methods applied in the preparation of the consolidated financial statements
may differ from those used, at the individual level, by some of the entities that are part of the BBVA Group; This is why, in the
consolidation process, the necessary adjustments and reclassifications are made to standardize such principles and criteria among
themselves and bring them into line with the EU-IFRS.
In preparing the accompanying Consolidated Financial Statements, the following accounting principles and policies and assessment
criteria have been applied:
2.2.1Financial instruments
IFRS 9 became effective as of January 1, 2018 and replaced IAS 39 regarding the classification and measurement of financial assets
and liabilities, the impairment of financial assets and hedge accounting. However, the Group has chosen to continue applying IAS 39
for accounting for hedges as permitted by IFRS 9.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Classification and measurement of financial assets
Classification of financial assets
IFRS 9 contains three main categories for financial assets classification: measured at amortized cost, measured at fair value with
changes through other comprehensive income, and measured at fair value through profit or loss.
The classification of financial instruments in the categories of amortized cost or fair value depends on the business model with which
the entity manages the assets and the contractual characteristics of the cash flows, commonly known as the "solely payments of
principal and interest" criterion (hereinafter, the SPPI).
The assessment of the business model should reflect the way the Group manages groups of financial assets and does not depend on
the intention for an individual instrument. Thus, for each entity within the BBVA Group there are different business models for
managing assets.
In order to determine the business model, the following aspects are taken into account:
The way in which the performance of the business model (and that of the assets which comprise such business model) is
evaluated and reported to the entity's key personnel;
The risks and the way in which the risks that affect the performance of the business model are managed;
The way in which business model managers are remunerated;
The frequency, amount and timing of sales in previous years, the reasons for such sales and expectations regarding future
sales.
Regarding the SPPI test, the analysis of the cash flows aims to determine whether the contractual cash flows of the assets correspond
only to payments of principal and interest on the principal amount outstanding at the beginning of the transaction. Interest is
understood here as the consideration for the time value of money; and for the credit risk associated with the principal amount
outstanding during a specific period; and for financing and structure costs, plus a profit margin.
The most significant judgments used by the Group in evaluating compliance with the conditions of the SPPI test are the following:
Modified time value: in the event that a financial asset includes a periodic interest rate adjustment but the frequency of this
adjustment does not coincide with the term of the reference interest rate (for example, the interest rate reset every six
months to a one-year rate), the Group assesses, at the time of the initial recognition, this mismatch to determine whether
the contractual cash flows (undiscounted) differ significantly or not from the cash flows (undiscounted) of a benchmark
financial asset, for which there would be no change in the time value of money. The defined tolerance thresholds are 10% for
the differences in each period and 5% for the analysis accumulated throughout the financial asset life.
Contractual clauses: The contractual clauses that can modify the calendar or the amount of the contractual cash flows are
analyzed to verify if the contractual cash flows that would be generated during the life of the instrument due to the exercise
of those clauses are only payments of principal and interest on the principal amount outstanding. To do this, the contractual
cash flows that may be generated before and after the modification are analyzed.
The main criteria taken into account in the analysis are:
a.Early termination clauses: generally a contractual clause that permits the debtor to prepay a debt instrument
before maturity is consistent with SPPI when the prepayment amount substantially represents unpaid
amounts of principal and interest on the principal amount outstanding (which may include reasonable
additional compensation for the early termination of the contract).
b.Instruments with an interest rate linked to contingent events:
An instrument whose interest rate is reset to a higher rate if the debtor misses a particular payment may
meet the SPPI criterion because of the relationship between missed payments and an increase in credit
risk.
An instrument with contractual cash flows that are indexed to the debtor’s performance – e.g. net
income or is adjusted based on a certain index or stock market value would not meet the SPPI criterion.
c.Perpetual instruments: to the extent that they can be considered instruments with continuous (multiple)
extension options, they meet the SPPI test if the contractual flows meet it. When the issuer can defer the
payment of interest, if such payment would affect their solvency, they would meet the SPPI test if the deferred
interest accrues additional interest, while if they do not, they would not meet the test.
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Non-recourse financial instruments: In the case of debt instruments that are repaid primarily with the cash flows of specific
assets or projects and the debtor has no legal responsibility, the underlying assets or cash flows are evaluated to determine
whether the contractual cash flows of the instrument are consistent with payments of principal and interest on the principal
amount outstanding.
a.If the contractual terms do not give rise to additional cash flows to payments of principal and interest on the
amount of principal outstanding or limitations to these payments, the SPPI test is met.
b.If the debt instrument effectively represents an investment in the underlying assets and its cash flows are
inconsistent with principal and interest (because they depend on the performance of a business), the SPPI
test is not met.
Contractually linked instruments: a look-through analysis is carried out in the case of transactions that are set through the
issuance of multiple financial instruments forming tranches that create concentrations of credit risk in which there is an
order of priority that specifies how the flows of cash generated by the underlying set of financial instruments are allocated
to the different tranches. The debt tranches of the instrument will comply with the requirement that their cash flows
represent only payment of principal and interest on the outstanding principal if:
a.The contractual terms of the tranche being assessed for classification (without looking through to the
underlying pool of financial instruments) give rise to cash flows that are solely payments of principal and
interest on the principal amount outstanding,
b.The underlying pool of financial instruments comprises instruments with cash flow that are solely payments of
principal and interest on the principal amount outstanding, and
c.The exposure to credit risk in the underlying pool of financial instruments inherent in the tranche is equal to or
lower than the exposure to credit risk of the underlying pool of financial instruments (for example, the credit
rating of the tranche being assessed for classification is equal to or higher than the credit rating that would
apply to a single tranche that funded the underlying pool of financial instruments).
In any event, the contractual conditions that, at the time of the initial recognition, have a minimal effect on cash flows or depend on
the occurrence of exceptional and highly unlikely events do not prevent compliance with the conditions of the SPPI test.
Based on the above characteristics, financial assets will be classified and valued as described below.
A debt instrument will be classified in the amortized cost portfolio if the two following conditions are fulfilled:
The financial asset is managed within a business model whose purpose is to maintain the financial assets to maturity, to
receive contractual cash flows; and
The contractual conditions of the financial asset give rise to cash flows that are only payments of principal and interest.
A debt instrument will be classified in the portfolio of financial assets at fair value with changes through other comprehensive income
if the two following conditions are fulfilled:
The financial asset is managed with a business model whose purpose combines collection of the contractual cash flows and
sale of the assets, and
The contractual characteristics of the instrument generate cash flows which only represent the return of the principal and
interest.
A debt instrument will be classified at fair value with changes in profit and loss provided that the entity's business model for their
management or the contractual characteristics of its cash flows do not require classification into one of the portfolios described
above.
In general, equity instruments will be measured at fair value through profit or loss. However the Group may make an irrevocable
election, at initial recognition to present subsequent changes in the fair value through “other comprehensive income”.
Financial assets will only be reclassified when BBVA Group decides to change the business model. In this case, all of the financial
assets assigned to this business model will be reclassified. The change of the objective of the business model should occur before the
date of the reclassification.
Measurement of financial assets
All financial instruments are initially recognized at fair value, plus, those transaction costs which are directly attributable to the issue
of the particular instrument, with the exception of those financial assets which are classified at fair value through profit or loss.
All changes in the value of financial assets due to the interest accrual and similar items are recorded in the headings "Interest and
other income" or "Interest expense", of the consolidated income statement of the year in which the accrual occurred (see Note 37),
except for trading derivatives that are not economic and accounting hedges.
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The changes in fair value after the initial recognition, for reasons other than those mentioned in the preceding paragraph, are treated
as described below, according to the categories of financial assets.
“Financial assets held for trading”, “Non-trading financial assets mandatorily at fair value through profit or loss” and
“Financial assets designated at fair value through profit or loss”
Financial assets are recorded under the heading “Financial assets held for trading” if the objective of the business model is to
generate gains by buying and selling these financial instruments or generate short-term results. The financial assets recorded in the
heading “Non-trading financial assets mandatorily at fair value through profit or loss” are derived from a business model which
objective is to obtain the contractual cash flows and / or to sell those instruments but its contractual cash flows do not comply with
the requirements of the SPPI test. Financial assets are classified in “Financial assets designated at fair value through profit or loss”
only if it eliminates or significantly reduces a measurement or recognition inconsistency (an ‘accounting mismatch’) that would
otherwise arise from measuring financial assets or financial liabilities, or recognizing gains or losses on them, on different bases.
The assets recognized under these headings of the consolidated balance sheet are measured upon acquisition at fair value and
changes in the fair value (gains or losses) are recognized as their net value under the headings “Gains (losses) on financial assets and
liabilities held for trading, net”, “Gains (losses) on non-trading financial assets mandatorily at fair value through profit or loss, net” and
“Gains (losses) on financial assets designated at fair value through profit or loss, net” in the accompanying consolidated income
statement (see Note 41). Changes in fair value resulting from variations in foreign exchange rates are recognized under the heading
“Exchange differences, net” in the accompanying consolidated income statements (Note 41).
”Financial assets at fair value through other comprehensive income”
Debt instruments
Assets recognized under this heading in the consolidated balance sheets are measured at their fair value. This category of valuation
implies the recognition of the information in the income statement as if it were an instrument valued at amortized cost, while the
instrument is valued at fair value in the balance sheet. Thus, both interest income on these instruments and the exchange differences
and impairment that arise in their case are recorded in the profit and loss account, while subsequent changes in its fair value (gains or
losses) are recognized temporarily (by the amount net of tax effect) under the heading “Accumulated other comprehensive income
(loss) - Items that may be reclassified to profit or loss - Fair value changes of debt instruments measured at fair value through other
comprehensive income” in the consolidated balance sheets (see Note 30).
The amounts recognized under the headings “Accumulated other comprehensive income (loss) - Items that may be reclassified to
profit or loss - Fair value changes of debt instruments measured at fair value through other comprehensive income” continue to form
part of the Group's consolidated equity until the corresponding asset is derecognized from the consolidated balance sheet or until a
loss allowance is recognized on the corresponding financial instrument. If these assets are sold, these amounts are derecognized and
included under the headings “Gains (losses) on derecognition of financial assets and liabilities not measured at fair value through
profit or loss, net” (see Note 41).
The net loss allowances in “Financial assets at fair value through other comprehensive income” over the year are recognized under
the heading “Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss or net gains by
modification - Financial assets at fair value through other comprehensive income” (see Note 47) in the consolidated income
statement for the year. Interest income on these instruments is recorded in the consolidated profit and loss account (see Note 37).
Changes in foreign exchange rates are recognized under the heading “Exchange differences, net" in the accompanying consolidated
income statements (see Note 41).
Equity instruments
At the time of initial recognition of specific investments in equity instruments, the BBVA Group may make the irrevocable decision to
present subsequent changes in fair value in other comprehensive income. Subsequent changes in this valuation will be recognized in
"Accumulated other comprehensive income - Items that will not be reclassified to profit or loss - Fair value changes of equity
instruments measured at fair value through other comprehensive income" (see Note 30). Dividends received from these investments
are recorded in the heading "Dividend income" in the consolidated income statement (see Note 38). These instruments are not
subject to the impairment model of IFRS 9.
“Financial assets at amortized cost”
The assets under this category are subsequently measured at amortized cost, after initial recognition, using the effective interest rate
method.
Net loss allowances of assets recorded under these headings arising in each period are recognized under the heading “Impairment or
reversal of impairment on financial assets not measured at fair value through profit or loss or net gains by modification – Financial
assets measured at amortized cost” in the consolidated income statement for such year (see Note 47).
Classification and measurement of financial liabilities 
Classification of financial liabilities
Financial liabilities are classified in the following categories:
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Financial liabilities at amortized cost;
Financial liabilities that are held for trading, including derivatives, are financial instruments which are recorded in this
category when the Group’s objective is to generate gains by buying and selling these financial instruments;
Financial liabilities that are designated at fair value through profit or loss on initial recognition under the Fair Value Option.
The Group has the option to designate irrevocably, on the initial moment of recognition, a financial liability at fair value
through profit or loss provided that doing so results in the elimination or significant reduction of measurement or
recognition inconsistency, or if a group of financial liabilities, or a group of financial assets and financial liabilities, has to be
managed, and its performance evaluated, on a fair value basis in accordance with a documented risk management or
investment strategy.
Measurement of financial liabilities
Financial liabilities are initially recorded at fair value, less transaction costs that are directly attributable to the issuance of
instruments, except for financial instruments that are classified at fair value through profit or loss.
Variations in the value of financial liabilities due to the interest accrual and similar items are recorded in the headings “Interest  and
other income” or “Interest expense”, of the consolidated income statement for the year in which the accrual occurred (see Note 37),
except for trading derivatives that are not economic and accounting hedges.
The changes in fair value after the initial recognition, for reasons other than those mentioned in the preceding paragraph, are treated
as described below, according to the categories of financial liabilities.
“Financial liabilities held for trading” and “Financial liabilities designated at fair value through profit or loss“
The subsequent changes in the fair value (gains or losses) of the liabilities recognized under these headings of the consolidated
balance sheets are recognized as their net value under the headings “Gains (losses) on financial assets and liabilities held for trading,
net” and “Gains (losses) on financial assets and liabilities designated at fair value through profit or loss, net” in the accompanying
consolidated income statements (see Note 41). The changes in the own credit risk of the liabilities designated under the fair value
option is presented in “Accumulated other comprehensive income (loss) – Items that will not be reclassified to profit or loss – Fair
value changes of financial liabilities at fair value through profit or loss attributable to changes in their credit risk”, unless this
treatment brings about or increases an asymmetry in the income statement. Changes in fair value resulting from variations in foreign
exchange rates are recognized under the heading “Exchange differences, net” in the accompanying consolidated income statements
(Note 41).
“Financial liabilities at amortized cost”
The liabilities under this category are subsequently measured at amortized cost, using the “effective interest rate” method.
Hybrid financial liabilities
When a financial liability contains an embedded derivative, the Group analyzes whether the economic characteristics and risks of the
embedded derivative and the host instrument are closely related.
If the characteristics and risks of the host and the derivative are closely related, the instrument as a whole will be classified and
measured according to the general rules for financial liabilities. If, on the other hand, the economic characteristics and risks of the
embedded derivative are not closely related to the economic characteristics and risks of the host, its terms meet the definition of a
derivative and the hybrid contract is not measured at fair value with changes in fair value recognized in profit or loss, the embedded
derivative shall be separated from the host and accounted for as a derivative separately at fair value with changes in profit and loss
and the host instrument classified and measured according to its nature.
“Derivatives-Hedge Accounting” and “Fair value changes of the hedged items in portfolio hedges of interest-
rate risk”
The Group uses financial derivatives as a tool for managing financial risks, mainly interest rates and exchange rates (See Note 7).
When these transactions meet certain requirements, they are considered "hedging instruments".
Changes occurring subsequent to the designation of the hedging relationship in the measurement of financial instruments designated
as hedged items as well as financial instruments designated as hedge accounting instruments are recognized as follows:
In fair value hedges, the changes in the fair value of the derivative and the hedged item attributable to the hedged risk are
recognized under the heading “Gains (losses) from hedge accounting, net” in the consolidated income statement, with a
corresponding offset under the headings where hedging items ("Hedging derivatives") and the hedged items are
recognized, as applicable, except for interest-rate risks hedges (which are almost all of the hedges used by the Group), for
which the valuation changes are recognized under the headings “Interest and other income” or “Interest expense”, as
appropriate, in the accompanying consolidated income statement (see Note 37).
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In fair value hedges of interest rate risk of a portfolio of financial instruments (portfolio-hedges), the gains or losses that
arise in the measurement of the hedging instrument are recognized in the consolidated income statement, with the
corresponding offset on the headings “Derivatives-Hedge Accounting” and the gains or losses that arise from the change in
the fair value of the hedged item (attributable to the hedged risk) are also recognized in the consolidated income statement
(in both cases under the heading “Gains (losses) from hedge accounting, net”, using, as a corresponding offset, the
headings "Fair value changes of the hedged items in portfolio hedges of interest rate risk" in the consolidated balance
sheets, as applicable).
In cash flow hedges, the gain or loss on the hedging instruments relating to the effective portion is recognized temporarily
under the heading “Accumulated other comprehensive income (loss) - Items that may be reclassified to profit or loss -
Hedging derivatives. Cash flow hedges (effective portion)” in the consolidated balance sheets, with a corresponding offset
under the heading “Hedging derivatives” of the Assets or Liabilities of the consolidated balance sheets as applicable. These
differences are recognized under the headings “Interest and other income” or “Interest expense” at the time when the gain
or loss in the hedged instrument affects profit or loss, when the forecast transaction is executed or at the maturity date of
the hedged item. Almost all of the cash flow hedges carried out by the Group are for interest rate risk and inflation of
financial instruments, so their differences are recognized under the heading "Interest and other income" or "Interest
expense” in the consolidated income statement (see Note 37). 
Differences in the measurement of the hedging items corresponding to the ineffective portions of cash flow hedges are
recognized directly in the heading “Gains (losses) from hedge accounting, net” in the consolidated income statement (see
Note 41).
In the hedges of net investments in foreign operations, the differences attributable to the effective portions of hedging items
are recognized temporarily under the heading "Accumulated other comprehensive income (loss) - Items that may be
reclassified to profit or loss – Hedging of net investments in foreign operations (effective portion)" in the consolidated
balance sheets with a corresponding offset entry under the heading “Hedging derivatives” of the Assets or Liabilities of the
consolidated balance sheets as applicable. These differences in valuation are recognized in the consolidated income
statement when the investment in a foreign operation is disposed of or derecognized (see Note 41).
Loss allowances on financial assets
The “expected losses” impairment model is applied to financial assets valued at amortized cost, debt instruments valued at fair value
with changes in accumulated other comprehensive income, financial guarantee contracts and other commitments. All financial
instruments valued at fair value through profit or loss are excluded from the impairment model.
The standard classifies financial instruments into three categories, which depend on the evolution of their credit risk from the
moment of initial recognition and which establish the calculation of the credit risk allowance.
Stage 1– without significant increase in credit risk
Financial assets which are not considered to have significantly increased in credit risk have loss allowances measured at an amount
equal to the expected credit loss that arises from all possible default events within 12 months following the presentation date of the
financial statements (12 month expected credit losses).
Stage 2– significant increases in credit risk
When the credit risk of a financial asset has increased significantly since the initial recognition, the loss allowances of that financial
instrument is calculated as the expected credit loss during the entire life of the asset. That is, they are the expected credit losses that
result from all possible default events during the expected life of the financial instrument.
Stage 3 – Impaired
When there is objective evidence that the instrument is credit impaired, the financial asset is transferred to this category in which the
provision for losses of that financial instrument is calculated, as in Stage 2, as the expected credit loss during the entire life of the
asset.
When the recovery of any recognized amount is considered remote, such amount is written-off on the consolidated balance sheet,
without prejudice to any actions that may be taken in order to collect the amount until the rights extinguish in full either because it is
time-barred debt, the debt is forgiven, or other reasons.
The BBVA Group has applied the following definitions:
Credit impaired asset
An asset is credit- impaired (stage 3) if one or more events have occurred and they have a detrimental impact on the estimated future
cash flows of the asset.
Historically, the definition of credit impaired asset under IFRS 9 has been substantially aligned with the definition of default used by
the Group for internal credit risk management, which is also the definition used for regulatory purposes. In 2021 the Group updated its
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definition of default to conform to that set forth in the European Banking Authority (hereinafter EBA) Guidelines, in compliance with
article 178 of Regulation (EU) No 575/2013 (CRR). The Group has consequently updated the definition of credit impaired asset (Stage
3), considering it a change in accounting estimates, re-establishing the consistency with the definition of default and guaranteeing the
integration of both definitions in credit risk management.
The determination of an asset as impaired and its classification in Stage 3 is based exclusively on the risk of default, without
considering the effects of credit risk mitigating measures such as guarantees and collaterals. Specifically, the following financial
assets are classified in Stage 3:
a.Impaired assets for objective reasons or delinquency: when there are unpaid amounts of principal or interest for more
than 90 days.
According to IFRS 9, the 90-days past due default is a presumption that can be rebutted in those cases where the entity
considers, based on reasonable and supportable information, that it is appropriate to use a longer term. As of December
31, 2021, the Group has not used terms exceeding 90 days past due.
b.Impaired assets for subjective reasons (other than delinquency): when circumstances are identified that show, even in the
absence of defaults, that it is not probable that the debtor will fully comply with its financial obligations. For this purpose,
the following indicators are considered, among others:
Significant financial difficulties of the issuer or the borrower.
Granting by the lender or lenders to the borrower, for economic or contractual reasons related to the
latter's financial difficulties, of concessions or advantages that they would not have otherwise granted.
Breach of contractual clauses, such as events of default or default.
Increasing probability that the borrower will go into bankruptcy or some other situation of financial
reorganization.
Disappearance of an active market for the financial asset due to financial difficulties.
Others that may affect the committed cash flows such as the loss of the debtor's license or that it has
committed fraud.
Generalized delay in payments. In any case, this circumstance exists when, during a continuous period
of 90 days prior to the reporting date, a material amount has remained unpaid.
Sales of credit exposures of a client with a significant economic loss will imply that the rest of its
operations are considered impaired.
Relating to the granting of concessions due to financial difficulties, it is considered that there is an indicator of unlikeliness
to pay, and therefore the client must be considered impaired, when the refinancing or restructuring measures may result in
a diminished financial obligation caused by a forgiveness or material deferral of principal, interest or fees. Specifically,
unless proven otherwise, transactions that meet any of the following criteria will be reclassified to the category of impaired
assets:
a.Irregular repayment schedule.
b.Contractual clauses that delay the repayment of the loan through regular payments. Among others, grace
periods of more than two years for the amortization of the principal will be considered clauses with these
characteristics.
c.Amounts of principal or interest written off from the balance sheet as its recovery is considered remote.
In any case, a restructuring will be considered impaired when the reduction in the net present value of the financial
obligation is greater than 1% in accordance with the new management criteria introduced during 2021.
Credit risk management for wholesale counterparties is carried out at the customer (or group) level. For this reason, the classification
of any of a client's material exposures as impaired, whether due to more than 90 days of default or due to any of the subjective
criteria, implies the classification as impaired of all the client's exposures.
Regarding retail clients, which are managed at the individual loan level, the scoring systems review their score, among other factors,
in the event of a breach in any of their operations or incurring generalized delays in payments, which also triggers the necessary
recovery actions. Among them are the refinancing measures that, where appropriate, may lead to all the client's operations being
considered impaired. Furthermore, given the granularity of the retail portfolios, the differential behavior of these clients in relation to
their products and collateral provided, as well as the time necessary to find the best solution, the Group has established as an
indicator that when a transaction of a retail client is in default in excess of 90 days or shows a general delay in payments and this
represents more than 20% of the client's total balance, all its transactions are considered impaired.
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When operations by entities related to the client fall into Stage 3, including both entities of the same group and those with which there
is a relationship of economic or financial dependence, the transactions of the holder will also be classified as Stage 3 if after the
analysis it is concluded that there are reasonable doubts about the full payment of the loans.
The Stage 3 classification will be maintained for a cure period of 3 months from the disappearance of all indicators of impairment
during which the client must demonstrate good payment behavior and an improvement in their credit quality in order to corroborate
the disappearance of the causes that motivated the classification of the debt as impaired. In the case of refinancing and restructuring,
the cure period is one year (see Note 7.2.7 for more details).
These criteria are aligned in all the geographies of the Group, maintaining only minor differences to facilitate the integration of
management at the local level.
Significant increase in credit risk
The objective of the impairment requirements is to recognize lifetime expected credit losses for financial instruments for which there
have been significant increases in credit risk since initial recognition considering all reasonable and supportable information, including
that which is forward-looking.
The model developed by the Group for assessing the significant increase in credit risk has a two-prong approach that is applied
globally (for more detail on the methodology used, see Note 7.2.1):
Quantitative criterion: the Group uses a quantitative analysis based on comparing the current expected probability of
default over the life of the transaction with the original adjusted expected probability of default, so that both values are
comparable in terms of expected default probability for their residual life (see Note 7.2.1).
Qualitative criterion: most indicators for detecting significant risk increase are included in the Group's systems through
rating and scoring systems or macroeconomic scenarios, so the quantitative analysis covers the majority of circumstances.
The Group uses additional qualitative criteria to identify significant increase in credit risk and thus, to include circumstances
that are not reflected in the rating/score systems or macroeconomic scenarios used. Such qualitative criteria are the
following:
a.More than 30 days past due. According to IFRS 9, default of more than 30 days is a presumption that can be
rebutted in those cases in which the entity considers, based on reasonable and documented information, that
such non-payment does not represent a significant increase in risk. As of December 31, 2021, the Group has not
considered periods higher than 30 days.
b.Watch list: They are subject to special watch by the Risk units because they show negative signs in their credit
quality, even though there may be no objective evidence of impairment.
c.Refinance or restructuring that does not show evidence of impairment, or that, having been previously identified,
the existence of significant increase in credit risk may still exist.
Although the standard introduces a series of operational simplifications, also known as practical solutions, for analyzing the increase
in significant risk, the Group does not use them as a general rule. However, for high-quality assets, mainly related to certain
government institutions and bodies, the standard allows for considering that their credit risk has not increased significantly because
they have a low credit risk at the presentation date. This possibility is limited to those financial instruments that are classified as
having high credit quality and high liquidity to comply with the liquidity coverage ratio (LCR). This does not prevent these assets from
being assigned the credit risk coverage that corresponds to their classification as Stage 1 based on their credit rating and
macroeconomic expectations.
Method for calculating Expected Credit Loss (ECL)
Method for calculating expected loss
The measurement of expected losses must reflect:
A considered and unbiased amount, determined by evaluating a range of possible results;
The time value of money, and
Reasonable and supportable information that is available without undue cost or effort and that reflects current conditions
and forecasts of future economic conditions.
Expected losses are measured both individually and collectively.
The individualized estimate of credit losses results from calculating the difference between the expected cash flows discounted at the
effective interest rate of the transaction and the carrying amount of the instrument (see Note 7.2.1).
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For the collective measurement of expected losses the instruments are classified into groups of assets based on their risk
characteristics. Exposure within each group is segmented according to credit risk common characteristics, which indicate the
payment capacity of the borrower according to the contractual conditions. These risk characteristics have to be relevant in estimating
the future flows of each group. The characteristics of credit risk may consider, among others, the following factors (see Note 7.2.1):
Type of instrument.
Rating or scoring tools.
Credit risk scoring or rating.
Type of collateral.
Amount of time at default for stage 3.
Segment.
Qualitative criteria which can have a significant increase in risk.
Collateral value if it has an impact on the probability of a default event.
The estimated losses are derived from the following parameters:
PD: estimate of the probability of default in each period.
EAD: estimate of the exposure in case of default at each future period, taking into account the changes in exposure after the
closing date of the financial statements.
LGD: estimate of the loss in case of default, calculated as the difference between the contractual cash flows and receivables,
including guarantees. For these purposes, the probability of executing the guarantee, the moment until its ownership and
subsequent realization are achieved, the expected cash flows and the acquisition and sale costs, are considered in the
estimation.
CCF: cash conversion factor is the estimate made on off-balance sheet contractual arrangements to determine the
exposure subject to credit risk in the event of a default.
At the BBVA Group, the calculated expected credit losses are based on internal models developed for all portfolios within the IFRS 9
scope, except for the cases that are subject to individual analysis.
The calculation and recognition of expected credit losses includes exposures with governments and credit institutions, for which,
despite having a reduced number of defaults in the information databases, internal models have been developed, considering, as
sources of information, the data provided by external rating agencies or other observed in the market, such as changes in bond yields,
prices of credit default swaps or any other public information on them.
Use of present, past and future information
IFRS 9 requires incorporation of present, past and future information to detect any significant increase in risk and measure expected
loss, which must be carried out on a weighted probability basis.
The standard does not require identification of all possible scenarios for measuring expected loss. However, the probability of a loss
event occurring and the probability it will not occur have to be considered, even though the possibility of a loss may be very low. To
achieve this, the Group generally evaluates the linear relationship between its estimated loss parameters (PD, LGD and EAD) with the
historical and future forecasts of the macroeconomic scenarios.
Additionally, when there is no linear relation between the different future economic scenarios and their associated expected losses,
more than one future economic scenario must be used for the measurement.
The approach taken by the Group consists of using a methodology based on the use of three scenarios. The first is the most probable
scenario (base scenario) that is consistent with that used in the Group's internal management processes, and two additional ones,
one more positive and the other more negative. The combined outcome of these three scenarios is calculated considering the weight
given to each of them. The main macroeconomic variables that are valued in each of the scenarios for each of the geographies in
which the Group operates are the Gross Domestic Product (GDP), the real estate price index, interest rates and the unemployment
rate. The main goal of the Group's approach is seeking the greatest predictive capacity with respect to the first two variables (see
Note 7.2.1).
2.2.2Transfers and derecognition of financial assets and liabilities
The accounting treatment of transfers of financial assets is determined by the form in which risks and benefits associated with the
financial assets involved are transferred to third parties. Financial assets are only derecognized from the consolidated balance sheet
when the cash flows that they generate are extinguished, when their implicit risks and benefits have been substantially transferred to
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third parties or when the control of financial asset is transferred even in case of no physical transfer or substantial retention of such
assets. In the latter case, the financial asset transferred is derecognized from the consolidated balance sheet, and any right or
obligation retained or created as a result of the transfer is simultaneously recognized.
Similarly, financial liabilities are derecognized from the consolidated balance sheet only if their obligations are extinguished or
acquired (with a view to subsequent cancellation or renewed placement).
The Group is considered to have transferred substantially all the risks and benefits if such risks and benefits account for the majority
of the risks and benefits involved in ownership of the transferred financial assets. If substantially all the risks and benefits associated
with the transferred financial asset are retained:
The transferred financial asset is not derecognized from the consolidated balance sheet and continues to be measured
using the same criteria as those used before the transfer.
A financial liability is recognized at the amount equal to the amount received, which is subsequently measured at amortized
cost or fair value with changes in the income statement, whichever the case.
Both the income generated on the transferred (but not derecognized) financial asset and the expense of the new financial
liability continue to be recognized.
Treatment of securitizations
The securitizations funds to which the Group entities transfer their credit portfolios are consolidated entities of the Group. For more
information, refer to Note 2.1 “Principles of consolidation”.
The Group considers that the risks and benefits of the securitizations are substantially retained if the subordinated bonds are held
and/ or if subordination funding has been granted to those securitization funds, which means that the credit loss risk of the
securitized assets will be assumed. Consequently, the Group is not derecognizing those transferred loan portfolios.
Synthetic securitizations are transactions where risk is transferred through derivatives or financial guarantees and in which the
exposure of these securitizations remains in the balance sheet of the Group. The Group has established the synthetic securitizations
through received financial guarantees. As for the commissions paid, they are accrued during the term of the financial guarantee.
2.2.3Financial guarantees
Financial guarantees are considered to be those contracts that require their issuer to make specific payments to reimburse the holder
of the financial guarantee for a loss incurred when a specific borrower breaches its payment obligations on the terms – whether
original or subsequently modified – of a debt instrument, irrespective of the legal form it may take. Financial guarantees may take the
form of a deposit, bank guarantee, insurance contract or credit derivative, among others.
In their initial recognition, financial guarantees are recognized as liabilities in the consolidated balance sheet at fair value, which is
generally the present value of the fees, commissions and interest receivable from these contracts over the term thereof, and the
Group simultaneously recognizes a corresponding asset in the consolidated balance sheet for the amount of the fees and
commissions received at the inception of the transactions and the amounts receivable at the present value of the fees, commissions
and interest outstanding.
Financial guarantees, irrespective of the guarantor, instrumentation or other circumstances, are reviewed periodically so as to
determine the credit risk to which they are exposed and, if appropriate, to consider whether a provision is required for them. The
credit risk is determined by application of criteria similar to those established for quantifying loss allowances on debt instruments
measured at amortized cost (see Note 2.2.1).
The provisions recognized for financial guarantees are recognized under the heading “Provisions - Provisions for contingent risks and
commitments” on the liability side in the consolidated balance sheets (see Note 24). These provisions are recognized and reversed
with a charge or credit, respectively to “Provisions or reversal of provision” in the consolidated income statements (see Note 46).
Income from financial guarantees is recorded under the heading “Fee and commission income” in the consolidated income statement
and is calculated by applying the rate established in the related contract to the nominal amount of the guarantee (see Note 40).
Synthetic securitizations made by the Group to date meet the requirements of the accounting regulations for accounting as
guarantees. Consideration as a financial guarantee means recognition of the commission paid for it over the period.
2.2.4Non-current assets and disposal groups classified as held for sale and liabilities included in disposal
groups classified as held for sale   
The heading “Non-current assets and disposal groups classified as held for sale” in the consolidated balance sheet includes the
carrying amount of individual items or items integrated in a group ("disposal group") or that form part of a significant business line or
geographic area that is intended to be disposed of (“discontinued operation”) whose sale is highly probable to take place under the
current conditions within a period of one year from the date to which the financial statements refer. Additionally, assets that were
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expected to be disposed of within a year but which disposal is delayed due to events and circumstances beyond the control of the
Group can be classified as held for sale (see Note 21).
Symmetrically, the heading “Liabilities included in disposal groups classified as held for sale” in the consolidated balance sheet
reflects the balances payable arising from disposal groups and discontinued operations.
With respect to the subsidiaries of the BBVA Group, the heading "Non-current assets and disposal groups classified as held for sale"
includes the assets received by the subsidiaries for the satisfaction, in whole or in part, of the payment obligations of their debtors
(foreclosed or received in payment of debt or recoveries from financial leasing transactions, unless the Group has decided to make
continued use of those assets). The BBVA Group has specific units focused on real estate management and sale of these types of
assets.
Non-current assets and disposal groups classified as held for sale are measured, at the acquisition date and at any later date deemed
necessary, at either their carrying amount or the fair value of the property (less costs to sell), whichever is lower. An impairment or
reversal of impairment for the difference is recognized if applicable. When the amount of the sale less estimated costs of sale is higher
than the carrying value, the gain is not recognized until the moment of disposal and derecognition from the balance sheet.
Non-current assets and disposal groups classified as held for sale are not depreciated while included under the heading “Non-current
assets and disposal groups classified as held for sale”.
In the case of real estate assets foreclosed or received in payment of debts, they are initially recognized at the lower of: the restated
carrying amount of the financial asset and the fair value at the time of the foreclosure or receipt of the asset less estimated sales
costs. The carrying amount of the financial asset is updated at the time of the foreclosure, treating the real property received as a
secured collateral and taking into account the credit risk coverage that would correspond to it according to its classification prior to
the delivery. For these purposes, the collateral will be valued at its current fair value (less sale costs) at the time of foreclosure. This
carrying amount will be compared with the previous carrying amount and the difference will be recognized as a provision increase, if
applicable. On the other hand, the fair value of the foreclosed assets is based mainly on appraisals or valuations carried out by
independent experts on an annual basis or more frequently if there are indications of impairment by appraisal, evaluating the need to
apply a discount on the asset derived from the specific conditions of the asset or the market situation for these assets and in any
case, deducting the company’s estimated sale costs.
Gains and losses generated on the disposal of assets and liabilities classified as non-current held for sale, and liabilities included in
disposal groups classified as held for sale as well as impairment losses and, where pertinent, the related recoveries, are recognized in
“Gains (losses) from non-current assets and disposal groups classified as held for sale not qualifying as discontinued operations” in
the consolidated income statement (see Note 50). The remaining income and expense items associated with these assets and
liabilities are classified within the relevant consolidated income statement headings.
Income and expense for discontinued operations, whatever their nature, generated during the year, even if they have occurred before
their classification as discontinued operations, are presented net of the tax effect as a single amount under the heading “Profit (loss)
after tax from discontinued operations” in the consolidated income statement (see Notes 1.3, 3 and 21). This heading includes the
earnings from their sale or other disposal (net of tax effects).
2.2.5Tangible Assets
Property, plant and equipment for own use
This heading includes the assets under ownership or acquired under lease terms (right to use), intended for future or current use by
the BBVA Group and that it expects to hold for more than one year. It also includes tangible assets received by the consolidated
entities in full or partial settlement of financial assets representing receivables from third parties which are expected to be held for
continuing use.
For more information regarding the accounting treatment of right to use assets under lease terms, see Note 2.2.18 "Leases".
Property, plant and equipment for own use are presented in the consolidated balance sheets at acquisition cost, less any
accumulated depreciation and, where appropriate, any estimated impairment losses resulting from comparing the net carrying
amount of each item with its corresponding recoverable amount (see Note 17).
Depreciation is calculated using the straight-line method, during the useful life of the asset, on the basis of the acquisition cost of the
assets less their residual value; the land is considered to have an indefinite life and is therefore not depreciated.
The tangible asset depreciation charges are recognized in the accompanying consolidated income statements under the heading
"Depreciation and Amortization" (see Note 45) and are based on the application of the following depreciation rates (determined on
the basis of the average years of estimated useful life of the various assets):
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Depreciation rates for tangible assets
Type of assets
Annual Percentage
Buildings for own use
1% - 4%
Furniture
8% - 10%
Fixtures
6% - 12%
Office supplies and hardware
8% - 25%
Lease use rights
The lesser of the lease term or the useful life of the underlying asset
At each reporting date, the Group entities analyze whether there are internal or external indicators that a tangible asset may be
impaired. When there is evidence of impairment, the Group analyzes whether this impairment actually exists by comparing the asset’s
net carrying amount with its recoverable amount (defined as the higher between its recoverable amount less disposal costs and its
value in use). When the carrying amount exceeds the recoverable amount, the carrying amount is written down to the recoverable
amount and depreciation charges going forward are adjusted to reflect the asset’s remaining useful life.
Similarly, if there is any indication that the value of a previously impaired tangible asset is now recoverable, the consolidated entities
will estimate the recoverable amounts of the asset and recognize it in the consolidated income statement, recording the reversal of
the impairment loss recognized in previous years and thus adjusting future depreciation charges. Under no circumstances may the
reversal of an impairment loss on an asset raise its carrying amount above that which it would have if no impairment losses had been
recognized in prior years.
In the BBVA Group, most of the buildings held for own use are assigned to the different Cash Generating Units (CGU) to which they
belong. The corresponding impairment analyses are performed for these CGU to check whether sufficient cash flows are generated to
support the value of the assets comprised within.
Operating and maintenance expense relating to tangible assets held for own use are recognized as an expense in the year they are
incurred and recognized in the consolidated income statements under the heading "Administration costs - Other administrative
expense - Property, fixtures and materials" (see Note 44.2).
Other assets leased out under an operating lease
The criteria used to recognize the acquisition cost of assets leased out under operating leases, to calculate their depreciation and
their respective estimated useful lives and to recognize the impairment losses on them, are the same as those described in relation to
tangible assets for own use.
Investment properties
The heading “Tangible assets - Investment properties” in the consolidated balance sheets reflects the net values (purchase cost
minus the corresponding accumulated depreciation and, if appropriate, estimated impairment losses) of the land, buildings and other
structures that are held either to earn rental income or for capital appreciation through sale and that are neither expected to be sold
off in the ordinary course of business nor are destined for own use (see Note 17).
The criteria used to recognize the acquisition cost of investment properties, calculate their depreciation and their respective
estimated useful lives, and recognize the impairment losses on them, are the same as those described in relation to tangible assets
held for own use.
2.2.6Business combinations
A business combination is a transaction, or any other deal, by which the Group obtains control of one or more businesses. It is
accounted for by applying the “acquisition method”.
According to this method, the acquirer has to recognize the assets acquired and the liabilities and contingent liabilities assumed,
including those that the acquired entity had not recognized in the accounts. The method involves the measurement of the
consideration received for the business combination and its allocation to the assets, liabilities and contingent liabilities measured
according to their fair value, at the purchase date, as well as the recognition of any non-controlling participation (minority interests)
that may arise from the transaction.
In a business combination achieved in stages, the acquirer shall measure its previously held equity interest in the acquiree at its
acquisition-date fair value and recognize the resulting gain or loss, if any, in profit or loss under the heading “Gains (losses) on
derecognition of non-financial assets and subsidiaries, net” of the consolidated income statements. In prior reporting periods, the
acquirer may have recognized changes in the value of its equity interest in the acquiree in other comprehensive income. If so, the
amount that was recognized in other comprehensive income shall be recognized on the same basis as would be required if the
acquirer had disposed directly of the previously held equity interest.
In addition, the acquirer shall recognize an asset in the consolidated balance sheet under the heading “Intangible asset - Goodwill” if
on the acquisition date there is a positive difference between:
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the sum of the consideration transferred, the amount of all the non-controlling interests and the fair value of stock
previously held in the acquired business; and
the net fair value of the assets acquired and liabilities assumed.
If this difference is negative, it shall be recognized directly in the income statement under the heading “Negative goodwill recognized
in profit or loss”.
Non-controlling interests in the acquired entity may be measured in two ways: either at their fair value; or at the proportional
percentage of net assets identified in the acquired entity. The method of valuing non-controlling interest may be elected in each
business combination. BBVA Group has always elected the second method.
2.2.7Intangible assets
Goodwill
Goodwill represents a portion of consideration transferred in advance by the acquiring entity for the future economic benefits from
assets that cannot be individually identified and separately recognized. Goodwill is never amortized. It is subject periodically to an
impairment analysis, and is written down if there has been impairment (see Note 18).
Goodwill is assigned to one or more CGU that expect to be the beneficiaries of the synergies derived from the business combinations.
The CGU represent the Group’s smallest identifiable asset groups that generate cash flows for the Group and that are largely
independent of the flows generated from the Group’s other assets or groups of assets. Each unit or units to which goodwill is
allocated:
Is the lowest level at which the entity manages goodwill internally.
Is not larger than an operating segment.
The CGU to which goodwill has been allocated are tested for impairment (including the allocated goodwill in their carrying amount).
This analysis is performed at least annually or more frequently if there is any indication of impairment.
For the purpose of determining the impairment of a CGU to which a part of goodwill has been allocated, the carrying amount of that
CGU, adjusted by the theoretical amount of the goodwill attributable to the non-controlling interests, in the event they are not valued
at fair value, is compared with its recoverable amount.
The recoverable amount of a CGU is equal to the fair value less sale costs or its value in use, whichever is greater. Value in use is
calculated as the discounted value of the cash flow projections that the unit’s management estimates and is based on the latest
budgets approved for the coming years. The main assumptions used in its calculation are: a growth rate to extrapolate the cash flows
indefinitely, and the discount rate used to discount the cash flows, which is equal to the cost of the capital assigned to each CGU, and
equivalent to the sum of the risk-free rate plus a risk premium inherent to the CGU being evaluated for impairment.
If the carrying amount of the CGU exceeds the related recoverable amount, the Group recognizes an impairment loss; the resulting
loss is apportioned by reducing, first, the carrying amount of the goodwill allocated to that unit and, second, if there are still
impairment losses remaining to be recognized, the carrying amount of the remainder of the assets. This is done by allocating the
remaining loss in proportion to the carrying amount of each of the assets in the unit. In the event the non-controlling interests are
measured at fair value, the deterioration of goodwill attributable to non-controlling interests will be recognized. In any case, an
impairment loss recognized for goodwill shall not be reversed in a subsequent period.
Goodwill impairment losses are recognized under the heading "Impairment or reversal of impairment on non-financial assets –
Intangible assets” (see Note 49).
Other intangible assets
These assets may have an indefinite useful life if, based on an analysis of all relevant factors, it is concluded that there is no
foreseeable limit to the period over which the asset is expected to generate net cash flows for the consolidated entities. In all other
cases they have a finite useful life (see Note 18).
Intangible assets with a finite useful life are amortized according to the duration of this useful life, using methods similar to those used
to depreciate tangible assets. The defined useful life intangible asset is made up mainly of IT applications acquisition costs which have
a useful life of 3 to 5 years. The amortization charge of these assets is recognized in the accompanying consolidated income
statements under the heading "Depreciation and amortization" (see Note 45).
The consolidated entities recognize any impairment losses on the carrying amount of these assets with a charge to the heading
“Impairment or reversal of impairment on non-financial assets- Intangible assets” in the accompanying consolidated income
statements (see Note 49). The criteria used to recognize the impairment losses on these assets and, where applicable, the recovery
of impairment losses recognized in prior years, are similar to those used for tangible assets.
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2.2.8Insurance and reinsurance contracts
The assets and liabilities of the BBVA Group’s insurance subsidiaries are recognized according to their nature under the
corresponding headings of the consolidated balance sheet.
The heading “Insurance and reinsurance assets” in the accompanying consolidated balance sheets includes the amounts that the
consolidated insurance subsidiaries are entitled to receive under the reinsurance contracts entered into by them with third parties
and, more specifically, the reinsurer´s share of the technical provisions recognized by the consolidated insurance subsidiaries.
The heading “Liabilities under insurance and reinsurance contracts” in the accompanying consolidated balance sheets includes the
technical provisions for direct insurance and inward reinsurance recognized by the consolidated insurance subsidiaries to cover
claims arising from insurance contracts open at period-end (see Note 23).
The income or expense reported by the BBVA Group’s consolidated insurance subsidiaries on their insurance activities is recognized,
in accordance with their nature, in the corresponding items of the consolidated income statements.
The consolidated insurance entities of the BBVA Group recognize the amounts of the premiums written and a charge for the
estimated cost of the claims that will be incurred at their final settlement to their consolidated income statements. At the close of
each year the amounts collected and unearned, as well as the costs incurred and unpaid, are accrued.
The most significant provisions recorded by consolidated insurance entities with respect to insurance policies issued by them are set
out by their nature in Note 23.
According to the type of product, the provisions may be as follows:
Life insurance provisions:
Represents the value of the net obligations undertaken with the life insurance policyholder. These provisions include:
a.Provisions for unearned premiums. These are intended for the accrual, at the date of calculation, of the premiums
written. Their balance reflects the portion of the premiums received until the closing date that has to be allocated to the
period from year-end to the end of the insurance policy period.
b.Mathematical reserves: Represents the value of the life insurance obligations of the insurance entities at year-end, net of
the policyholder’s obligations, arising from life insurance contracted.
Non-life insurance provisions:
a.Provisions for unearned premiums. These provisions are intended for the accrual, at the date of calculation, of the
premiums written. Their balance reflects the portion of the premiums received until the closing date that has to be
allocated to the period between the year-end and the end of the policy period.
b.Provisions for unexpired risks: The provision for unexpired risks supplements the provision for unearned premiums by
the amount by which that provision is not sufficient to reflect the assessed risks and expenses to be covered by the
consolidated insurance subsidiaries in the policy period not elapsed at year-end.
Provision for claims:
This reflects the total amount of the outstanding obligations arising from claims incurred prior to year-end. Insurance
subsidiaries calculate this provision as the difference between the total estimated or certain cost of the claims not yet
reported, settled or paid, and the total amounts already paid in relation to these claims.
Provision for bonuses and rebates:
This provision includes the amount of the bonuses accruing to policyholders, insurees or beneficiaries and the premiums to
be returned to policyholders or insurees, as the case may be, based on the behavior of the risk insured, to the extent that
such amounts have not been individually assigned to each of them.
Technical provisions for reinsurance ceded:
Calculated by applying the criteria indicated above for direct insurance, taking account of the assignment conditions
established in the open reinsurance contracts.
Other technical provisions:
Insurance entities have recognized provisions to cover the probable mismatches in the market reinvestment interest rates
with respect to those used in the valuation of the technical provisions.
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2.2.9Tax assets and liabilities
Expenses on corporate income tax applicable to the BBVA Group’s Spanish entities and on similar income taxes applicable to
consolidated foreign entities are recognized in the consolidated income statement, except when they result from transactions on
which the profits or losses are recognized directly in equity, in which case the related tax effect is also recognized in equity.
The total corporate income tax expense is calculated by aggregating the current tax arising from the application of the corresponding
tax rate as per the tax base for the year (after deducting the tax credits or discounts allowable for tax purposes) and the change in
deferred tax assets and liabilities recognized in the consolidated income statement.
Deferred tax assets and liabilities include temporary differences, defined as the amounts to be payable or recoverable in future years
arising from the differences between the carrying amount of assets and liabilities and their tax bases (the “tax value”), and tax loss
and tax credit or discount carry forwards. These amounts are calculated by applying to each temporary difference the tax rates that
are expected to apply when the asset is realized or the liability settled (see Note 19).
The "Tax Assets" line item in the accompanying consolidated balance sheets includes the amount of all the assets of a tax nature,
broken down into: "Current” (amounts of tax recoverable in the next twelve months) and "Deferred" (which includes the amount of tax
to be recovered in future years, including those arising from tax losses or credits for deductions or rebates that can be compensated).
The "Tax Liabilities" line item in the accompanying consolidated balance sheets includes the amount of all the liabilities of a tax nature,
except for provisions for taxes, broken down into: "Current” (income tax payable on taxable profit for the year and other taxes payable
in the next twelve months) and "Deferred" (the amount of corporate tax payable in subsequent years).
Deferred tax liabilities attributable to taxable temporary differences associated with investments in subsidiaries, associates or joint
venture entities are recognized as such, except where the Group can control the timing of the reversal of the temporary difference
and it is unlikely that it will reverse in the future. Deferred tax assets are recognized to the extent that it is probable that the
consolidated entities will generate enough taxable profits to make deferred tax assets effective and do not correspond to those from
initial recognition (except in the case of business combinations), which also does not affect the fiscal outcome.
The deferred tax assets and liabilities recognized are reassessed by the consolidated entities at each balance sheet date in order to
ascertain whether they still qualify as deferred tax assets and liabilities, and the appropriate adjustments are made on the basis of the
findings of the analyses performed. In those circumstances in which it is unclear how a specific requirement of the tax law applies to a
particular transaction or circumstance, and the acceptability of the definitive tax treatment depends on the decisions taken by the
relevant taxation authority in future, the entity recognizes current and deferred tax liabilities and assets considering whether it is
probable or not that a taxation authority will accept an uncertain tax treatment. Thus, if the entity concludes that it is not probable
that the taxation authority will accept an uncertain tax treatment, the entity uses the amount expected to be paid to (recovered from)
the taxation authorities.
The income and expense directly recognized in consolidated equity that do not increase or decrease taxable income are accounted
for as temporary differences.
2.2.10Provisions, contingent assets and contingent liabilities
The heading “Provisions” in the consolidated balance sheets includes amounts recognized to cover the BBVA Group’s current
obligations arising as a result of past events. These are certain in terms of nature but uncertain in terms of amount and/or settlement
date. The settlement of these obligations is deemed likely to entail an outflow of resources embodying economic benefits (see Note
24). The obligations may arise in connection with legal or contractual provisions, valid expectations formed by Group entities relative
to third parties in relation to the assumption of certain responsibilities or through virtually certain developments of particular aspects
of the regulations applicable to the operation of the entities; and, specifically, future legislation to which the Group will certainly be
subject. The provisions are recognized in the consolidated balance sheets when each and every one of the following requirements is
met:
They represent a current obligation that has arisen from a past event. At the date of the Consolidated Financial Statements,
there is more probability that the obligation will have to be met than that it will not.
It is probable that an outflow of resources embodying economic benefits will be required to settle the obligation.
The amount of the obligation can be reasonably estimated.
Among other items, these provisions include the commitments made to employees by some of the Group entities mentioned in Note
2.2.11, as well as provisions for tax and legal litigation.
Contingent assets are possible assets that arise from past events and whose existence is conditional on, and will be confirmed only
by, the occurrence or non-occurrence of events beyond the control of the Group. Contingent assets are not recognized in the
consolidated balance sheet or in the consolidated income statement; however, they will be disclosed, should they exist, in the Notes
to the Consolidated Financial Statements, provided that it is probable they will give rise to an increase in resources embodying
economic benefits (see Note 34).
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Contingent liabilities are possible obligations of the Group that arise from past events and whose existence is conditional on the
occurrence or non-occurrence of one or more future events beyond the control of the Group. They also include the existing
obligations of the Group when it is not probable that an outflow of resources embodying economic benefits will be required to settle
them; or when, in extremely rare cases, their amount cannot be measured with sufficient reliability.
Contingent liabilities are not recognized in the consolidated balance sheet or the income statement (excluding contingent liabilities
from business combinations) but are disclosed in the Notes to the Consolidated Financial Statements, unless the possibility of an
outflow of resources embodying economic benefits is remote.
2.2.11Pensions and other post-employment commitments
Below we provide a description of the most significant accounting policies relating to post-employment and other employee benefit
commitments assumed by BBVA Group entities (see Note 25).
Short-term employee benefits
Benefits for current active employees which are accrued and settled during the year and for which a provision is not required in the
entity´s accounts. These include wages and salaries, social security charges and other personnel expense.
Costs are charged and recognized under the heading “Administration costs – Personnel expense – Other personnel expense” of the
consolidated income statement (see Note 44.1).
Post-employment benefits – Defined-contribution plans
The Group sponsors defined-contribution plans for the majority of its active employees. The amount of these benefits is established
as a percentage of remuneration and/or as a fixed amount.
The contributions made to these plans in each year by BBVA Group entities are charged and recognized under the heading
“Administration costs – Personnel expense– Defined-contribution plan expense” of the consolidated income statement (see Note
44.1).
Post-employment benefits – Defined-benefit plans
Some Group entities maintain pension commitments with employees who have already retired or taken early retirement, certain
closed groups of active employees still accruing defined benefit pensions, and in-service death and disability benefits provided to
most active employees. These commitments are covered by insurance contracts, pension funds and internal provisions.
In addition, some of the Spanish entities have offered certain employees the option to retire before their normal retirement age,
recognizing the necessary provisions to cover the costs of the associated benefit commitments, which include both the liability for the
benefit payments due as well as the contributions payable to external pension funds during the early retirement period.
Furthermore, certain Group entities provide welfare and medical benefits which extend beyond the date of retirement of the
employees entitled to the benefits.
All of these commitments are quantified based on actuarial valuations, with the amounts recorded under the heading “Provisions –
Provisions for pensions and similar obligations” in the consolidated balance sheet and determined as the difference between the value
of the defined-benefit commitments and the fair value of plan assets at the date of the Consolidated Financial Statements (see Note
25).
Current service cost is charged and recognized under the heading “Administration costs – Personnel expense – Defined-benefit plan
expense” of the consolidated income statement (see Note 44.1).
Interest credits/charges relating to these commitments are charged and recognized in net terms under the headings “Interest and
other income” or, where appropriated, “Interest expense” of the consolidated income statement (see Note 37).
Past service costs arising from benefit plan changes as well as early retirements granted during the year are recognized under the
heading “Provisions or reversals of provisions” of the consolidated income statement (see Note 46).
Other long-term employee benefits
In addition to the above commitments, certain Group entities provide long-term service awards to their employees, consisting of
monetary amounts or periods of vacation granted upon completion of a number of years of qualifying service. This heading also
includes the commitments related to the termination of employment contracts according to the collective layoff procedure carried
out in BBVA, S.A.
These commitments are quantified based on actuarial valuations and the amounts recorded under the heading “Provisions – Other
long-term employee benefits” of the consolidated balance sheet (see Note 24).
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Valuation of commitments: actuarial assumptions and recognition of gains/losses
The present value of these commitments is determined based on individual member data. Active employee costs are determined
using the “projected unit credit” method, which treats each period of service as giving rise to an additional unit of benefit and values
each unit separately.
In establishing the actuarial assumptions we take into account that:
They should be unbiased, i.e. neither unduly optimistic nor excessively conservative.
Each assumption does not contradict the others and adequately reflects the existing relationship between economic
variables such as price inflation, expected wage increases, discount rates and the expected return on plan assets, etc.
Future wage and benefit levels should be based on market expectations, at the balance sheet date, for the period over which
the obligations are to be settled.
The interest rate used to discount benefit commitments is determined by reference to market yields, at the balance sheet
date, on high quality bonds.
The BBVA Group recognizes actuarial gains (losses) relating to early retirement benefits, long service awards and other similar items
under the heading “Provisions or reversal of provisions” of the consolidated income statement for the period in which they arise (see
Note 46). Actuarial gains (losses) relating to pension and medical benefits are directly charged and recognized under the heading
"Accumulated other comprehensive income (loss) – Items that will not be reclassified to profit or loss – Actuarial gains (losses) on
defined benefit pension plans" of equity in the consolidated balance sheet (see Note 30).
2.2.12Equity-settled share-based payment transactions
Equity –settled share-based payment transactions, provided they constitute the delivery of such equity instruments once completion
of a specific period of services has occurred, are recognized as an expense for services being provided by employees, with a
corresponding entry under the heading “Shareholders’ funds – Other equity instruments” in the consolidated balance sheet. These
services are measured at fair value for the employees services received, unless such fair value cannot be calculated reliably. In such
case, they are measured by reference to the fair value of the equity instruments granted, taking into account the date on which the
commitments were granted and the terms and other conditions included in the commitments.
When the initial compensation agreement includes what may be considered market conditions among its terms, any changes in these
conditions will not be reflected in the consolidated income statement, as these have already been accounted for in calculating the
initial fair value of the equity instruments. Non-market vesting conditions are not taken into account when estimating the initial fair
value of equity instruments, but they are taken into account when determining the number of equity instruments to be issued. This
will be recognized on the consolidated income statement with the corresponding increase in total consolidated equity.
2.2.13Termination benefits
Termination benefits are recognized in the financial statements when the BBVA Group agrees to terminate employment contracts
with its employees or from the time the costs for a restructuring that involves the payment of compensation for the termination of
contracts with its employees are recorded. This happens when there is a formal and detailed plan in which the fundamental
modifications to be made are identified, and whenever said plan has begun to be executed or its main characteristics or objective
facts about its execution have been publicly announced.
2.2.14Treasury shares
The value of common stock issued by the BBVA Group’s entities and held by them - basically, shares and derivatives on the Bank’s
shares held by some consolidated entities that comply with the requirements to be recognized as equity instruments - are recognized
as a decrease to net equity, under the heading "Shareholders’ funds - Treasury stock" in the consolidated balance sheets (see Note
29).
These financial assets are recognized at acquisition cost, and the gains or losses arising on their disposal are credited or debited, as
appropriate, to the heading “Shareholders’ funds - Retained earnings” in the consolidated balance sheets (see Note 28).
In the event of a contractual obligation to acquire treasury shares, a financial liability is recorded as the present value of the amount
committed  (under the heading "Financial liabilities at amortized cost - Other financial liabilities") and the corresponding recognition in
net equity (under the heading “Equity - Other Reserves) (see Notes 22.5 and 28).
2.2.15Foreign-currency transactions and exchange differences
The currency in which the Financial Statements of the BBVA Group are presented is the euro. As such, all balances and transactions
denominated in currencies other than the euro are deemed to be expressed in “foreign currency”.
Conversion to euros of the balances held in foreign currency is performed in two consecutive stages:
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Conversion of the foreign currency to the entity’s functional currency (currency of the main economic environment in which
the entity operates); and
Conversion to euros of the balances held in the functional currencies of the entities whose functional currency is not the
euro.
Conversion of the foreign currency to the entity’s functional currency
Transactions denominated in foreign currencies carried out by the consolidated entities (or entities accounted for using the equity
method) are initially accounted for in their respective currencies. Subsequently, the monetary balances in foreign currencies are
converted to their respective functional currencies using the exchange rate at the close of the financial year. In addition,
Non-monetary items valued at their historical cost are converted to the functional currency at the exchange rate applicable
on the purchase date.
Non-monetary items valued at their fair value are converted at the exchange rate in force on the date on which such fair
value was determined.
Monetary items are converted to the functional currency at the closing exchange rate.
Income and expense are converted at the period’s average exchange rates for all the operations carried out during the year.
When applying this criterion the BBVA Group considers whether significant variations have taken place in exchange rates
during the year which, owing to their impact on the statements as a whole, may require the application of exchange rates as
of the date of the transaction instead of such average exchange rates.
The exchange differences produced when converting the balances in foreign currency to the functional currency of the consolidated
entities are generally recognized under the heading "Exchange differences, net" in the consolidated income statements (see Note 41).
However, the exchange differences in non-monetary items measured at fair value are recorded to equity under the heading
“Accumulated other comprehensive income (loss) - Items that will not be reclassified to profit or loss - Fair value changes of equity
instruments measured at fair value through other comprehensive income” in the consolidated balance sheets (see Note 30).
Conversion of functional currencies to euros
The balances in the financial statements of consolidated entities whose functional currency is not the euro are converted to euros as
follows:
Assets and liabilities: at the closing spot exchange rates as of the date of each of the consolidated balance sheets.
Income and expense and cash flows are converted by applying the exchange rate applicable on the date of the transaction,
and the average exchange rate for the financial year may be used, unless it has undergone significant variations during the
year.
Equity items: at the historical exchange rates.
The exchange differences arising from the conversion to euros of balances in the functional currencies of the consolidated entities
whose functional currency is not the euro are recognized under the heading “Accumulated other comprehensive income (loss) –
Items that may be reclassified to profit or loss - Foreign currency translation” in the consolidated balance sheets (Notes 30 and 31
respectively). Meanwhile, the differences arising from the conversion to euros of the financial statements of entities accounted for by
the equity method are recognized under the heading “Accumulated other comprehensive income (loss) - Items that may be
reclassified to profit or loss - Share of other recognized income and expense of investments in joint ventures and associates" (Note
30), until the item to which they relate is derecognized, at which time they are recognized in the income statement.
The financial statements of companies of hyperinflationary economies are restated for the effects of changes in prices before their
conversion to euros following the provisions of IAS 29 "Financial information in hyperinflationary economies" (see Note 2.2.19). Both
these adjustments for inflation and the exchange differences that arise when converting the financial statements of companies into
hyperinflationary economies are accounted for in “Accumulated other comprehensive income (loss) – Items that may be reclassified
to profit or loss - Foreign currency translation”.
The breakdown of the main consolidated balances in foreign currencies, with reference to the most significant foreign currencies, is
set forth in Appendix VII.
Venezuela
Local financial statements of the Group subsidiaries in Venezuela are expressed in Venezuelan Bolivar, and converted into euros for
the consolidated financial statements. Venezuela is a country with strong exchange restrictions that has different rates officially
published, and, since December 31, 2015, the Board of Directors considers that the use of these exchanges rates for converting
bolivars into euros in preparing the Consolidated Financial Statements does not reflect the true picture of the financial statements of
the Group and the financial position of the Group subsidiaries in this country. Therefore, since the year ended December 31, 2015, the
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exchange rate for converting bolivars into euros is an estimation taking into account the evolution of the estimated inflation in
Venezuela.
As of December 31, 2021, 2020 and 2019, the impact on the consolidated financial statements that would have resulted by applying
the last published official exchange rate instead of the exchange rate estimated by BBVA Group was not significant (see Note 2.2.19).
2.2.16Recognition of income and expense
The most significant policies used by the BBVA Group to recognize its income and expense are as follows.
Interest income and expense and similar items:
As a general rule, interest income and expense and similar items are recognized on the basis of their period of accrual using
the effective interest rate method.
They shall be recognized within the consolidated income statement according to the following criteria, independently from
the financial instruments’ portfolio which generates the income or expense:
a.The interest income past-due before the initial recognition and pending to be received will form part of the gross
carrying amount of the debt instrument.
b.The interest income accrued after the initial recognition will form part of the gross carrying amount of the debt
instrument until it will be received.
The financial fees and commissions that arise on the arrangement of loans and advances (basically origination and analysis
fees) are deferred and recognized in the income statement over the expected life of the loan. From that amount, the
transaction costs identified as directly attributable to the arrangement of the loans and advances are deducted. These fees
are part of the effective interest rate for the loans and advances.
Once a debt instrument has been impaired, interest income is recognized applying the effective interest rate used to
discount the estimated recoverable cash flows on the carrying amount of the asset.
Income from dividends received:
Dividends shall be recognized within the consolidated income statement according to the following criteria, independently
from the financial instruments’ portfolio which generates this income:
a.When the right to receive payment has been declared before the initial recognition and when the payment is
pending to be received, the dividends will not form part of the gross carrying amount of the equity instrument and
will not be recognized as income. Those dividends are accounted for as financial assets separately from the net
equity instrument.
b.If the right to receive payment is received after the initial recognition, the dividends from the net equity
instruments will be recognized within the consolidated income statement. If the dividends correspond to the
profits of the issuer before the date of initial recognition, they will not be recognized as income but as reduction of
the gross carrying amount of the equity instrument because it represents a partial recuperation of the investment.
Amongst other circumstances, the generation date can be considered to be prior to the date of initial recognition
if the amounts distributed by the issuer as from the initial recognition are higher than its profits during the same
period.
Commissions, fees and similar items:
Income and expense relating to commissions and similar fees are recognized in the consolidated income statement using
criteria that vary according to the nature of such items. The most significant items in this connection are:
a.Those relating to financial assets and liabilities measured at fair value through profit or loss, which are recognized
when collected/paid.
b.Those arising from transactions or services that are provided over a period of time, which are recognized over the
life of these transactions or services.
c.Those relating to a singular transaction, which are recognized when this singular transaction is carried out.
Non-financial income and expense:
These are recognized for accounting purposes on an accrual basis.
Deferred collections and payments:
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These are recognized for accounting purposes at the amount resulting from discounting the expected cash flows at market
rates.
2.2.17Sales of assets and income from the provision of non-financial services
The heading “Other operating income” in the consolidated income statements includes the proceeds of the sales of assets and
income from the services provided by the Group entities that are not financial institutions. In the case of the Group, these entities are
mainly real estate and service entities (see Note 42).
2.2.18Leases
The lessee accounting model requires the lessee to record assets and liabilities for all lease contracts. A lessee is required to
recognize a right-of-use asset representing its right to use the underlying leased asset, which is recorded under the headings
‘‘Tangible assets – Property plants and equipment’’ and ‘‘Tangible assets – Investment properties’’ of the consolidated balance sheet
(see Note 17) and a lease liability representing its obligation to make lease payments which is recorded under the heading ‘‘ Financial
liabilities at amortized cost – Other financial liabilities’’ in the consolidated balance sheet (see Note 22.5). The standard provides two
exceptions for the recognition of lease assets and liabilities that can be applied in the case of short-term contracts and those in which
the underlying assets have low value. BBVA elected to apply both exceptions.
At the initial date of the lease, the lease liability represents the present value of all lease unpaid payments. The liabilities registered
under this heading of the consolidated balance sheets are measured after their initial recognition at amortized cost, this being
determined in accordance with the “effective interest rate” method.
The right to use assets are initially recorded at cost. This cost includes the initial measurement of the lease liability, any payment
made on or before the initial date less any lease incentives received, all direct initial expenses incurred, as well as an estimate of the
expenses to be incurred by the lessee for dismantling or rehabilitation, such as expenses related to the removal and dismantling of the
underlying asset. The right to use assets recorded under this heading of the consolidated balance sheets are measured after their
initial recognition at cost less:
The accumulated depreciation and accumulated impairment.
Any remeasurement of the lease liability.
The interest expense on the lease liability is recorded in the consolidated income statements under the heading “Interest
expense” (see note 37.2). Variable payments not included in the initial measurement of the lease liability are recorded under the
heading “Administration costs – Other administrative expense” (see Note 44.2).
Amortization is calculated using the straight-line method over the lifetime of the lease contract, on the basis of the cost of the assets.
The tangible asset depreciation charges are recognized in the accompanying consolidated income statements under the heading
"Depreciation and Amortization" (see Note 45).
When electing one of the exceptions in order not to recognize the corresponding right to use and the liability in the consolidated
balance sheets, payments related to the corresponding lease are recognized in the consolidated income statements, over the
contract period, lineally, or in the way that best represents the structure of the lease operation, under the heading "Other operating
expense” (see Note 42).
Operating lease and sublease incomes are recognized in the consolidated income statements under the headings “Other operating
income” (see Note 42).
As a lessor, lease contracts are classified as finance leases from the inception of the transaction if they substantially transfer all the
risks and rewards incidental to ownership of the asset forming the subject-matter of the contract. Leases other than finance leases
are classified as operating leases.
When the consolidated entities act as the lessor of an asset under finance leases, the aggregate present values of the lease payments
receivable from the lessee plus the guaranteed residual value (normally the exercise price of the lessee’s purchase option on
expiration of the lease agreement) are recognized as financing provided to third parties and, therefore, are included under the
heading “Loans and advances” in the accompanying consolidated balance sheets (see Note 14).
When the consolidated entities act as lessors of an asset in operating leases, the acquisition cost of the leased assets is recognized
under "Tangible assets – Property, plant and equipment – Other assets leased out under an operating lease" in the consolidated
balance sheets (see Note 17). These assets are depreciated in line with the criteria adopted for items of tangible assets for own use,
while the income arising from the lease arrangements is recognized in the consolidated income statements on a straight-line basis
within “Other operating income” and "Other operating expense" (see Note 42).
If a fair value sale and leaseback results in a lease, the profit or loss generated from the effectively transferred part of the sale is
recognized in the consolidated income statement at the time of sale (only for the effectively transmitted part).
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The assets leased out under operating lease contracts to other entities in the Group are treated in the Consolidated Financial
Statements as for own use, and thus rental expense and income is eliminated in consolidation and the corresponding depreciation is
recognized.
2.2.19Entities and branches located in countries with hyperinflationary economies
In accordance with the criteria established in IAS 29 "Financial Reporting in Hyperinflationary Economies”, to determine whether an
economy has a high inflation rate the country's economic situation is examined, analyzing whether certain circumstances are fulfilled,
such as whether the population prefers to keep its wealth or savings in non-monetary assets or in a relatively stable foreign currency,
whether prices can be set in that currency, whether interest rates, wages and prices are pegged to a price index or whether the
accumulated inflation rate over three years reaches or exceeds 100%. The fact that any of these circumstances is fulfilled will not be a
decisive factor in considering an economy hyperinflationary, but it does provide some reasons to consider it as such.
Argentina
Since 2018, the economy of Argentina has been considered hyperinflationary under the above criteria. As a result, the financial
statements of the BBVA Group’s entities located in Argentina have therefore been adjusted to correct for the effects of inflation.
During 2021, 2020 and 2019, the increase in equity of Group entities located in Argentina derived from the re-expression for
hyperinflation (IAS 29) amounts to €481, €343 and €470 million, respectively, of which €319, €228 and €313 million, respectively,
have been recorded within “Equity – Accumulated other comprehensive income (loss)” and €161, €115 and €157 million, respectively,
within “Minority interests – Accumulated other comprehensive income (loss)”. Furthermore, during 2021, 2020 and 2019 the
decrease in the reserves of Group entities located in Argentina derived from the conversion to the euro (IAS 21) amounted to €143,
€482 and €460 million, respectively, of which €94, €320 and €305 million, respectively, have been recorded within “Equity –
Accumulated other comprehensive income (loss)”, and €49, €162 and €155 million, respectively, within “Minority interests –
Accumulated other comprehensive income (loss)”. The net impact of both effects is presented under the caption “Other increases or
(-) decreases in equity” in the consolidated statement of changes in equity for the years ended December 31, 2021, 2020 and 2019.
The net loss in the profit attributable to the parent company of the Group in 2021, 2020 and 2019 derived from the application of IAS
29 amounted to €255, €148 and €190 million, respectively. In addition, there is a net loss in the profit attributable to the parent
company of the Group in 2021, 2020 and 2019 derived from the application of IAS 21 which amounted to €3, €26 and €34 million,
respectively.
During 2021, 2020 and 2019 the General Price Index (“GPI”) used was 582, 387 and 285 respectively. Likewise, the inflation index at
the end of 2021, 2020 and 2019 was 50.7%, 36.5% and 55% respectively.
Venezuela
Since 2009, the economy of Venezuela has been considered hyperinflationary under the above criteria. As a result, the financial
statements of the BBVA Group’s entities located in Venezuela have therefore been adjusted to correct for the effects of inflation.
The losses recognized under the heading “Profit attributable to the parent company” in the accompanying consolidated income
statement as a result of the adjustment for inflation on net monetary position of the Group entities in Venezuela amounted to €6, €5
and €8 million in 2021, 2020 and 2019, respectively (see Note 2.2.15).
2.3Recent IFRS pronouncements 
Standards and interpretations that became effective in 2021
The following amendments to the IFRS standards or their interpretations (hereinafter “IFRIC” or "interpretation") became effective in
2021.
IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 - Modifications - IBOR reform
On August 27, 2020, the IASB issued the second phase of the reform of the IBOR reference indices, which involves the introduction of
amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16, to ensure that the financial statements reflect the economic effects of this
reform in the best possible way. These amendments focus on the accounting for financial instruments, once a new risk-free reference
index (Risk Free Rate, hereinafter “RFR”) has been introduced.
The modifications introduce the accounting relief for changes in the cash flows of financial instruments directly caused by the IBOR
reform if they take place in a context of "economic equivalence", by updating the effective interest rate of the instrument. Additionally,
they introduce a series of exemptions to the hedging requirements so as not to have to interrupt certain hedging relationships.
However, similar to the phase 1 amendments (which entered into force already in 2020) (see Note 15), the phase 2 amendments do
not contemplate exceptions to the valuation requirements applicable to hedged items and hedging instruments in accordance with
IFRS 9 or IAS 39. Thus, once the new reference index has been implemented, the hedged items and hedging instruments must be
valued in accordance with the new index, and the possible ineffectiveness that may exist in the hedge will be recognized in profit or
loss.
The IBOR transition to RFR is considered to be a complex initiative, which affects BBVA Group in different geographical areas and
business lines, as well as in a multitude of products, systems and processes. The main risks to which the Group is exposed due to the
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transition are; (1) risk of litigation related to the products and services offered by the Group; (2) legal risks derived from changes in the
documentation required for existing operations; (3) financial and accounting risks, derived from market risk models and from the
measurement, hedging, cancellation and recognition of the financial instruments associated with the benchmark indices; (4) price
risk, derived from how changes in the indices could impact the pricing mechanisms of certain instruments; (5) operational risks, as
the reform may require changes to the Group's IT systems, business reporting infrastructure, operational processes and controls,
and (6) behavioral risks derived from the potential impact of customer communications during the transition period, which could lead
to customer complaints, regulatory penalties or reputational impact.
BBVA Group established a transition program, provided with a robust governance structure by means of an Executive Steering
Committee, with representation from senior management of the affected areas, which reports directly to the Group's Global
Leadership Team. At the local level, each geography has defined its own governance structure with the participation of senior
management. The coordination between geographies is realized through the Project Management Office (PMO) and the Global
Working Groups that incorporate a multi-geographic and transversal view on the areas of Legal, Risk, Regulatory, Finance and
Accounting and Engineering. The project also involves both Corporate Assurance of the different geographies and business lines and
Global Corporate Assurance of the Group.
This transition project has taken into account the different approaches and periods of transition to the new RFRs when evaluating the
various risks associated with the transition, as well as defining the lines of action in order to mitigate them. BBVA is aligned with the
Good Practices issued by the ECB that outline how banks can better structure their governance, identify related risks and create
contingent action plans and documentation in relation to the transition of reference rates.
During 2021, the BBVA Group has worked to modify all its contracts referenced to EONIA and LIBOR EUR, CHF, GBP, JPY and USD
(one-week and two-month maturity) to the corresponding RFRs. As of December 31, 2021, the Group continues to hold financial
assets and liabilities whose contracts are referenced to IBOR rates, mainly EURIBOR and LIBOR USD, as they are used, among others,
for loans, deposits and debt issues as well as underlying derivative financial instruments.
In the case of EONIA, during 2021 the BBVA Group carried out a novation of most of the contracts expiring after the end of 2021,
migrated the balances against clearing houses and renegotiated collateral contracts, replacing that index with the € STR.
In the case of the EURIBOR, the European authorities have encouraged modifications in its methodology so that it meets the
requirements of the European Regulation of Reference Indices, so this index does not disappear.
The official discontinuation date for LIBORs exUSD (GBP, CHF, EUR, JPY), USD LIBOR 1-week and 2-month indices was December 31,
2021, and for EONIA was January 3, 2022. However, the Financial Conduct Authority (FCA) and the European Commission have
established a legal safeguard in the event that there are some operations that could not be migrated before said discontinuation date.
In the case of the FCA, said legal safeguard, called Synthetic LIBOR, would apply only to contracts referenced to LIBOR GBP and
LIBOR JPY in terms of 1, 3 and 6 months, and allows the index to continue to be applied for an additional period. Moreover, the
European Commission, through what is known as the Statutory Fallback, provides a legal safeguard for EONIA contracts and for
LIBOR CHF (into force on January 1, 2022), so that in the contracts subject to this measure, said indices are automatically replaced
and by legal requirement, by the substitute indices identified in the standard.
The entity has actively collaborated in the IBOR transition, both for its support and participation in the sectorial working groups and
for its commitment to remediate the contracts with its counterparties. In this sense, the entity has carried out a process of
communication and contact with the counterparties to modify the terms of the contractual relations in such a way that said
agreements have been modified using different mechanisms: through the inclusion of addenda to the contracts, by the adherence to
industry standard protocols, the transition of operations by clearing house, the cancellation of contracts and subscription of new
ones, or by the transition through other legislative mechanisms.
This process has been managed through the monitoring mechanisms and indicators that have been developed by the working groups
within the Group. The process will remain active for the management of the transition of the USD (for the rest of the affected terms in
June 2023), the transition of other currencies and those contracts that, to a lesser extent, have been referenced to the proposed
synthetic solution by the FCA, as this is a temporary measure. Likewise, work continues to adapt all systems and processes in the
treatment of alternative RFR indices, such as SOFR and SONIA.
Below is the BBVA Group's exposure to financial assets and liabilities maturing after the transition dates of these IBORs to their
corresponding RFRs. At the end of the year, thanks to efforts in remediation of contracts, the BBVA Group has robust transition
fallbacks or a synthetic or statutory solution for all operations with EONIA and LIBOR EUR, CHF, GBP, JPY and USD (for terms of one
week and two months) pending transition as of December 31, 2021.  The table shows the gross amounts in the case of loans and
advances to customers, asset and liability debt instruments, and deposits and, in the case of derivatives, their notional value is shown:
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Millions of Euros
Loans &
Advances
Debt Securities
Assets
Debt Securities
Issued
(Liabilities)
Deposits
Derivatives
(notional)
EONIA with maturity > December 31, 2021
59
371
7,079
LIBOR ex USD & LIBOR USD 1W/2M with
maturity > December 31, 2021
1,568
243
846
27,343
LIBOR USD with maturity > June 30, 2023
21,256
158
1,974
2,015
474,701
Total
22,883
158
2,217
3,232
509,122
It should be noted that all of these exposures (with the exception of USD LIBOR for terms other than one week and two months) 
change their references effectively, and with the mechanisms described above, since January 1, 2022, depending on the next interest
rate fixes.
83.76% of the amount of derivatives referenced to LIBOR EUR, CHF, GBP, JPY and USD (for terms of one week and two months)
corresponds to operations through a clearing house.
Amendments to IFRS 4 – Insurance Contracts
The amendment to IFRS 4 includes a deferral in the temporary exception option regarding the application of IFRS 9 for entities whose
business model is predominantly an insurance model until January 1, 2023, aligning it with the entry into force of the IFRS 17
Insurance Contracts rule. This modification is applicable from January 1, 2021, although it will not have an impact on the Group since
the Group will not take such option.
Modification of IFRS 16 – Leases: practical exemption for lessees due to the COVID-19 pandemic.
The IASB has extended the term to qualify for the exemption that allows tenants not to register concessions in rents as a modification
of the lease if they are a direct consequence of COVID-19. This exemption has not had an impact on the Group since the Bank has not
received concessions on its rents as a result of COVID-19.
The application of the exemption will remain optional and applies to rent concessions made until June 30, 2022.
Standards and interpretations issued but not yet effective as of December 31, 2021
The following new International Financial Reporting Standards together with their Interpretations had been published at the date of
preparation of the accompanying consolidated financial statements, but are not mandatory as of December 31, 2021. Although in
some cases the IASB allows early adoption before their effective date, the BBVA Group has not proceeded with this option for any
such new standards.
IFRS 17 – Insurance contracts
In May 2017, the IASB issued the new accounting standard for insurance contracts, which was later amended in June 2020, with the
aim of helping entities in the implementation of the standard and to facilitate the understanding of the financial statements, although
the amendment maintained the fundamental principles of the original standard. An entity shall apply IFRS 17 for annual reporting
periods beginning on or after January 1, 2023 (with at least one year of comparative information). The standard has already been
adopted by the European Union.
IFRS 17 establishes the accounting principles for insurance contracts. This new standard supersedes IFRS 4, by introducing
substantial changes in the accounting of insurance contracts with the aim of achieving greater homogeneity and increasing
comparability among entities.
Unlike IFRS 4, the new standard establishes minimum requirements for grouping insurance contracts for the purposes of their
recognition and measurement, determining the units of account by considering three levels: portfolios (contracts subject to similar
risks and managed together), annual cohorts and their possibility of becoming onerous.
Regarding the measurement model, the new standard contemplates several methods, being the General Model (Building Block
Approach) the method that will be applied by default for the valuation of insurance contracts, unless the conditions are given to apply
any of the two other methods: the Variable Fee Approach, and the Simplified Model (Premium Allocation Approach).
With the implementation of IFRS 17, the valuation of insurance contracts will be based on a model that will use updated assumptions
at each balance sheet date.
The General Model requires entities to value insurance contracts for the total of:
fulfillment cash flows, which comprise the estimation of future cash flows discounted to reflect the time value of money, the
financial risk associated with future cash flows, and a risk adjustment for non-financial risk;
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and the contractual service margin, which represents the expected unearned benefit from the insurance contracts, which
will be recognized in the entity’s income statement as the service is provided in the future, instead of being recognized at
the time of the estimation.
The amounts recognized in the income statement shall be classified into insurance revenue, insurance service expenses and
insurance finance income or expenses. Insurance revenue and insurance service expenses shall exclude any investment components.
Insurance revenue shall be recognized over the period the entity provides insurance coverage.
Since 2019, the Group has been developing a project to implement IFRS 17 in order to harmonize the criteria in the Group and with the
participation of all involved areas and countries. A sound governance has been established in this project, through a Steering
Committee with representation from the senior management of the affected areas, which periodically reviews its progress. At the
local level, each geography has defined a local governance structure with the participation of senior management.
The Group continues with the planned roadmap for the implementation of the standard, progressing during the years 2019, 2020 and
2021 with the definition of criteria, the actuarial modelling of cash flows and components required by the standard, the data supply,
the systems technological adaptation, the preparation of accounting information, the governance of the reporting process to the
Group and the development of the transition.
In 2022, the assessment of the transition impact on the Group's financial statements will be completed, and the Group will carry out
parallel accounting under both existing standards and IFRS 17. Initially, the Group considers that, if applicable, the quantitative impact
of the transition would come from long-term products, mainly motivated by the identification of products that are classified as
"onerous". Additionally, differences could arise in other comprehensive income caused by the method of calculation of insurance
liabilities provided in IFRS 17, which is based on the difference in valuation of insurance liabilities between the discount rates at
inception (locked-in) and the closing rates.
Amendments to IAS 1 “Presentation of financial statements” and IAS 8 “Accounting policies, changes in accounting
estimates and errors"
In February 2021 the IASB issued amendments to this IAS with the aim of improving the quality of the disclosures in relation to the
accounting policies applied by the entities with the ultimate aim of providing useful and material information in the financial
statements.
The amendments to IAS 1 require companies to disclose their material accounting policy information rather than their significant
accounting policies and include guidance on how to apply the concept of materiality to accounting policy disclosures. The
amendments to IAS 8 also clarify how companies should distinguish changes in accounting policies from changes in accounting
estimates. The amendments will be effective for annual reporting periods beginning on or after January 1, 2023. No significant impact
is expected on BBVA's consolidated financial statements.
Amendment IAS 12 – Income taxes
The IASB has issued an amendment to IAS 12 that clarifies how companies recognize deferred tax on transactions such as leases and
decommissioning obligations.
The amendments conclude that entities should recognize deferred taxes on leases and dismantling provisions following the criteria
established in IAS 12. The aim of the amendments is to reduce diversity in the reporting of deferred tax on leases and
decommissioning obligations. The amendments will be effective for annual reporting periods beginning on or after January 1, 2023,
with early application permitted. No significant impact is expected on the BBVA Group´s consolidated financial statements.
Minor changes to IFRS Standards (IFRS 3 Business Combinations, IAS 16 Property, Plant and Equipment, IAS 37 Provisions)
and Annual Improvements to IFRS 2018-2020  (IFRS 1 - First application of IFRS, IFRS 9 Financial Instruments, IAS 41
Agriculture and modifications to the illustrative examples of IFRS 16 - Leases)
The IASB has issued minor amendments and improvements to various IFRSs to clarify the wording or correct minor consequences,
oversights or conflicts between the requirements of the Standards. The modified standards are: IFRS 3 Business Combination, IAS 16
Property, Plant and Equipment, IAS 37 Provisions, IAS 1 First application of IFRS, IFRS 9 Financial Instruments, IAS 41 Agriculture and
IFRS 16 Leases (modifications to the illustrative examples)
The amendments will be effective for annual reporting periods beginning on or after January 1, 2022. No significant impact is
expected on the BBVA Group's consolidated financial statements.
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3.BBVA Group
The BBVA Group is an international diversified financial group with a significant presence in retail banking, wholesale banking and
asset management. The Group also operates in the insurance sector.
The following information is detailed in the appendices of these consolidated financial statements of the Group for the year ended
December 31, 2021:
Appendix I shows relevant information related to the consolidated subsidiaries and structured entities.
Appendix II shows relevant information related to investments in joint ventures and associates accounted for using the
equity method.
Appendix III shows the main changes and notification of investments and divestments in the BBVA Group.
Appendix IV shows fully consolidated subsidiaries with more than 10% owned by non-Group shareholders.
The following table sets forth information related to the Group’s total assets as of December 31, 2021, 2020 and 2019, broken down
by the Group’s entities according to their activity:
Contribution to Consolidated Group total assets. Entities by main activities (Millions of euros)
2021
2020
2019
Banking and other financial services
631,683
703,304
664,100
Insurance and pension fund managing companies
29,657
28,667
29,300
Other non-financial services
1,545
1,826
2,071
Total
662,885
733,797
695,471
The total assets and results of operations broken down by operating segments are included in Note 6.
The BBVA Group’s activities are mainly located in Spain, Mexico, South America and Turkey, with active presence in the rest of
Europe, the United States and Asia:
Spain. The Group’s activity in Spain is mainly carried out through Banco Bilbao Vizcaya Argentaria, S.A. The Group also has
other entities that mainly operate in Spain’s banking sector and insurance sector.
Mexico. The BBVA Group operates in Mexico, not only in the banking sector, but also in the insurance sector through BBVA
Mexico.
South America. The BBVA Group’s activities in South America are mainly focused on the banking, financial and insurance
sectors, in the following countries: Argentina, Colombia, Peru, Uruguay and Chile. It has a representative office in Sao Paulo
(Brazil). The Group owns more than 50% of most of the entities based in these countries. Appendix I shows a list of the
entities which, although less than 50% owned by the BBVA Group as of December 31, 2021, are consolidated (see Note 2.1).
Turkey. The Group’s activity in Turkey is mainly carried out through the Garanti BBVA Group.
Rest of Europe. Group's activity in Europe (excluding Spain) is carried out by banking and financial institutions, mainly in
Switzerland, Italy, Germany, the Netherlands and Romania and the Bank's branches in Germany, Belgium, France, Italy,
Portugal and the United Kingdom.
United States. The Group's activity in the United States is mainly carried out by the branch of Banco Bilbao Vizcaya
Argentaria, S.A. in New York, the Branch of BBVA Mexico in Houston, participations in technology companies through funds
and investment vehicles, including the venture capital fund Propel Venture Partners, the broker-dealer business BBVA
Securities Inc., and a representative office in Silicon Valley (California).
Asia. The Group's activity in Asia is conducted through the Bank's branches (Taipei, Tokyo, Hong Kong, Singapore and
Shanghai) and representative offices (Beijing, Seoul, Mumbai, Abu Dhabi and Jakarta).
Significant transactions in the Group in 2021
Voluntary takeover bid for the entire share capital of Türkiye Garanti Bankası A.Ş (Garanti).
On November 15, 2021, BBVA announced a voluntary takeover bid addressed to the holders of the 2,106,300,000 shares1 not
controlled by BBVA, representing 50.15% of Garanti's total share capital. BBVA submitted for authorization an application of the
voluntary takeover bid to the Capital Markets Board of Turkey (CMB) on November 18, 2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
1 All references to “shares” or “share” shall be deemed made to lots of 100 shares, which is the trading unit at Borsa Istanbul.
The consideration offered by BBVA to Garanti shareholders is 12.20 Turkish Liras in cash for each share. The maximum amount
payable by BBVA will be 25,697 million Turkish Liras (equivalent to approximately €1,690 million at an exchange rate of 15.23 Turkish
Liras per Euro estimated as of December 31, 2021) assuming all of Garanti's shareholders sell their shares. BBVA will pay the
consideration with its current shareholder's funds. BBVA reserves the right to reduce or otherwise modify the voluntary takeover bid
price by an amount equal to the gross amount of the distribution per share, if Garanti declares or distributes dividends, reserves or
any other kind of distribution to its shareholders at any time from the date of the announcement on November 15, 2021 until the day
of completion of the voluntary takeover bid. BBVA may cancel the takeover bid at any time before the commencement of the
acceptance period.
The acquisition by BBVA of more than 50% of Garanti's total share capital is subject to the prior approval of several authorities, both
in Turkey and in other jurisdictions. BBVA will disclose to the market when all relevant authorizations are obtained. BBVA has received
confirmation from the CMB that it will not formally approve the voluntary takeover bid application until the CMB receives confirmation
from BBVA that all relevant approvals required by BBVA have been duly obtained. Only after approval by the CMB of the voluntary
takeover bid application will the voluntary takeover bid period begin.
The estimated impact will depend on the percentage of shares that are tendered. As of December 31, 2021, BBVA estimated
maximum impact of minus 32 basis points in the Common Equity Tier 1 fully loaded ratio and approximately 2% accretion to its book
value per share2, (all the above assuming that all Garanti shareholders accept the offer).
Divestitures
Sale of BBVA’s U.S. subsidiary to PNC Financial Service Group
On June 1 2021, after obtaining all the required authorizations, BBVA completed the sale to The PNC Financial Services Group, Inc. of
100% of the capital stock of its subsidiary BBVA USA Bancshares, Inc., which in turn owned all the capital stock of the bank, BBVA
USA.
The consideration received in cash by BBVA amounted to approximately 11,500 million USD (price provided in the agreement minus
the agreed closing price adjustments) equivalent to approximately €9,600 million (with an exchange rate of 1.20 EUR / USD).
The accounting of both the results generated by BBVA USA Bancshares since the announcement of the transaction and the closing of
its sale has had an aggregate positive impact on the BBVA Group's Common Equity Tier 1 ("fully loaded") ratio of approximately 294
basis points, which includes the generation of capital contributed by the subsidiary to the Group until the closing of the transaction
(on June 1, 2021) and a profit net of taxes of €582 million. As a result thereof, the BBVA Group has been reflecting the results that
BBVA USA Bancshares, Inc. has been generating, as well as the positive impact, mainly, of these results on the Common Equity Tier 1
("fully loaded") ratio of BBVA Group. The calculation of the impact on Common Equity Tier 1 has been made taking into account the
amount of the transaction in euros and BBVA Group's financial statements as of June 2021.
The BBVA Group continues to develop an institutional and wholesale business in the United States that it currently carries out
through its broker-dealer BBVA Securities Inc. and the New York branch. BBVA also maintains its investment activity in the fintech
sector through its participation in Propel Venture Partners US Fund I, L.P.
Note 21 shows a breakdown of the financial information of the companies sold in the United States as of December 31, 2021, 2020
and 2019 and the results of those companies as of and for the first five months of 2021 and the years ended 2020 and 2019.
Sale of the BBVA Group's stake in Paraguay
On January 22, 2021, once the mandatory authorizations were obtained, BBVA completed the sale of its direct and indirect
shareholding of 100% of the capital stock of Banco Bilbao Vizcaya Argentaria Paraguay, S.A. (“BBVA Paraguay”) to Banco GNB
Paraguay S.A., a subsidiary of the Gilinski Group. This transaction was originally agreed in 2019. The total amount received by BBVA
amounted to approximately USD 250 million (approximately €210 million). The transaction generated a capital loss net of taxes of
approximately €9 million. This transaction had a positive impact on the Common Equity Tier 1 (fully loaded) of the BBVA Group of
approximately 6 basis points, which is reflected in the capital base of the BBVA Group in the fiscal year 2021.
Significant transactions in the Group in 2020
Divestitures
Alliance with Allianz, Compañía de Seguros y Reaseguros, S.A.
On April 27, 2020, BBVA reached an agreement with Allianz, Compañía de Seguros y Reaseguros, S.A. to create a bancassurance
joint venture in order to develop the non-life insurance business in Spain, excluding the health insurance line of the business.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
2 The calculation of the impact on Common Equity Tier 1 and tangible book value per share was made taking into consideration the consolidated Group’s financial statements as of
December 31, 2021, and an exchange rate of 15.23 Turkish Lira per Euro. The impact on CET1 and the tangible book value per share may be different from the date of this
disclosure up to the date of closing of the Voluntary Takeover Bid due to, among other circumstances, changes in the book value of Garanti and changes in the Turkish Lira/Euro
exchange rate.
On December 14, 2020, once the required authorizations had been obtained, BBVA completed the operation and announced the
transfer to Allianz, Compañía de Seguros y Reaseguros, S.A. of half plus one share of the company BBVA Allianz Seguros y
Reaseguros, S.A., for which it received €274 million, without taking into account a variable part of the price (up to €100 million
depending on certain objectives and planned milestones). This operation resulted in a profit net of taxes of €304 million and a positive
impact on the fully loaded CET1 of the BBVA Group of 7 basis points, recorded in the Consolidated Financial Statements for the year
ended December 31, 2020.
4.Shareholder remuneration system
Cash Dividends in financial years 2019 and 2020
Throughout 2019 and 2020, BBVA's Board of Directors approved the payment of the following dividends (interim or final dividends)
fully in cash, recorded in "Total Equity- Interim Dividends" and "Total Equity - Retained earnings" of the consolidated balance sheet of
the relevant year:
The Annual General Meeting of BBVA held on March 15, 2019, approved, under item 1 of the Agenda, the payment of a final
dividend for 2018, in addition to other dividends previously paid, in cash for an amount equal to €0.16 (€0.1296 net of
withholding tax) per BBVA share. The total amount paid to shareholders on April 10, 2019, after deducting treasury shares
held by the Group's Companies, amounted to €1,064 million and is recognized under the heading "Total equity- Retained
earnings" of the consolidated balance sheet as of December 31, 2019.
The Board of Directors, at its meeting held on October 2, 2019, approved the payment in cash of €0.10 (€0.081 net of
withholding tax) per BBVA share, as gross interim dividend based on 2019 results. The total amount paid to shareholders on
October 15, 2019, after deducting treasury shares held by the Group's companies, amounted to €665 million and is
recognized under the heading "Total equity- Interim dividends" of the consolidated balance sheet as of December 31, 2019.
The Annual General Meeting of BBVA held on March 13, 2020, approved, under item 1 of the Agenda, the payment of a final
dividend for 2019, in addition to other dividends previously paid, in cash for an amount equal to €0.16 (€0.1296 net of
withholding tax) per BBVA share. The total amount paid to shareholders on April 9, 2020, after deducting treasury shares
held by the Group's Companies, amounted to €1,065 million and is recognized under the heading "Total equity- Retained
earnings" of the consolidated balance sheet as of December 31, 2020.
ECB recommendations for 2020
In accordance with recommendation ECB/2020/19 issued by the ECB on March 27, 2020 on dividend distributions during the
COVID-19 pandemic, the Board of Directors of BBVA resolved to modify for the financial year corresponding to 2020 the dividend
policy of the Group, announced on February 1, 2017, determining as new policy for 2020 not to pay any dividend amount
corresponding to 2020 until the uncertainties caused by COVID-19 disappear and, in any case, not before the end of such fiscal year.
On July 27, 2020, the ECB prolonged this recommendation until January 1, 2021 by adopting recommendation ECB/2020/35.
On December 15, 2020 the ECB issued recommendation ECB/2020/62, repealing recommendation ECB/2020/35 and
recommending that significant credit institutions exercise extreme prudence when deciding on or paying out dividends or performing
share buy-backs aimed at remunerating shareholders.
Shareholder remuneration during financial year 2021
BBVA notified on January 29, 2021, by means of Privileged Information, that it intended to resume its shareholder remuneration
policy in 2021, announced on February 1, 2017, via Relevant Event, contingent upon the repealing of recommendation ECB/2020/62
and the absence of further restrictions or limitations.
The Annual General Meeting held on April 20, 2021 approved, in the third item of its agenda, a cash distribution from the issue
premium account of €0.059 per share as shareholder remuneration in respect of the Group’s 2020 earnings for each of the Bank's
outstanding shares, all this in compliance with recommendation ECB/2020/62, which was paid on April 29, 2021. The total amount
was €393 million and was recognized under the heading “Total Equity – Share Premium” of the consolidated balance sheet as of
December 31, 2021 (see Note 27).
On July 23, 2021, the European Central Bank published the approval of recommendation ECB/2021/31 repealing recommendation
ECB/2020/62 from September 30, 2021, whereby the ECB indicated that it would assess capital, dividend distribution and share
buyback plans of each financial institution in the context of their ordinary supervisory process, eliminating the remaining restrictions
on dividend and share buyback related matters established in recommendation ECB/2020/62.
In keeping with the above, the Board of Directors, at its meeting held on September 30, 2021, approved the payment in cash of €0.08
(€0.0648 net of withholding tax) per BBVA share, as gross interim dividend against 2021 results. The total amount paid to
shareholders on October 12, 2021, after deducting treasury shares held by the Group's companies, amounted to €532 million and is
recognized under the heading "Shareholder’s funds - Total equity- Interim dividends" of the consolidated balance sheet as of
December 31, 2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The forecasted financial statement, drawn up in compliance with the applicable legal requirements, which evidenced the existence of
sufficient liquidity to distribute the abovementioned amount approved on September 29, 2021 was the following:
Available amount for interim dividend payments (Millions of Euros)
August 31,
2021
Profit of BBVA, S.A., after the provision for income tax
934
Maximum amount distributable
934
Amount of proposed interim dividend
533
BBVA cash balance available to the date
31,887
Other shareholder remuneration
On February 3, 2022, it was announced that a cash distribution in the amount of €0.23 gross per share as shareholder remuneration
in relation to the Group's result in the 2021 financial year was expected to be submitted to the relevant governing bodies of BBVA for
consideration (see Note 56).
Share buyback program
On October 26, 2021, BBVA obtained the pertinent authorization from the European Central Bank to buy back up to 10% of its share
capital for a maximum of €3.5 billion, in one or several tranches and over the course of a 12-month period (the “Authorization”).
Upon receiving the authorization and making use of the delegation conferred by the BBVA Annual General Meeting held on March 16,
2018, at its meeting of October 28, 2021, BBVA Board of Directors resolved to carry out a framework share buyback program in
compliance with Regulation (EU) no. 596/2014 of the European Parliament and the Council of April 16, 2014 on market abuse and
Delegate Regulation (EU) no. 2016/1052 of the Commission, of March 8, 2016, to be executed in various tranches up to a maximum of
€3.5 billion, with the aim of reducing BBVA's share capital (the “Framework Program”), notwithstanding the possibility of terminating
or cancelling the Framework Program at an earlier date where advisable due to the concurrence of a series of specific circumstances,
as well as to carry out a first share buyback program within the Framework Program (the "First Tranche"), which was notified as
Privileged Information on October 29, 2021.
On November 19, BBVA notified by means of Privileged Information that the First Tranche would be executed externally through J.P.
Morgan AG as manager, for a maximum amount of €1,500 million, for the purchase of a maximum number of shares of 637,770,016
representing, approximately, 9.6% of BBVA's share capital as of the date of the agreement, and that the first program would begin on
November 22, 2021, and that it would conclude not earlier than November 22, 2021 or later than April 5, 2022, and, in any case,
whenever, within said timeframe the maximum monetary amount is reached, or the maximum number of shares is purchased.
Between November 22 and December 31, 2021, J.P. Morgan AG, as manager of the First Tranche, acquired 112,254,236 BBVA shares 
(see Note 29). Between January 1 and February 3, 2022, J.P. Morgan AG has acquired 65,272,189 BBVA shares.
On February 3, 2022, BBVA announced that its Board of Directors agreed, within the Framework Program, to carry out a second
buyback program (the “Second Tranche”) aimed at reducing BBVA’s share capital, for a maximum amount of €2,000 million and a
maximum number of shares to be acquired equal to the result of subtracting from 637,770,016 own shares (9.6% of BBVA’s share
capital at that date) the number of own shares finally acquired in execution of the First Tranche. The implementation of the Second
Tranche, which will also be executed externally through a lead-manager, will begin after the end of the implementation of the First
Tranche and shall end no later than October 15, 2022 (see Note 56).
Amendment of Shareholder Remuneration Policy
On November 18, 2021, BBVA announced that the Board of Directors of BBVA agreed to modify the Group’s shareholder distribution
policy, which was communicated as relevant information on February 1, 2017, with registration number 247679 establishing a new
policy consisting in an annual distribution of between 40% and 50% of the consolidated ordinary profit of each year (excluding
extraordinary amounts and items included in the consolidated profit and loss account), compared to the previous policy of
distributing between 35% and 40%.
This policy will be implemented through the distribution of an interim dividend for the year (expected to be paid in October of each
year) and a final dividend (to be paid once the year has ended and the allocation of the year-end profit has been approved, expected to
take place in April of each year), with the possibility of combining cash distributions with share buybacks (the execution of the share
buyback program will be deemed an extraordinary shareholder remuneration and will, therefore, not be included within the scope of
the policy), all subject to the relevant authorizations and approvals applicable at any given time.
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Proposal on allocation of earnings for 2021
Below is included a breakdown of the distribution of the Bank´s earnings for financial year 2021, which the Board of Directors will
submit to the Annual General Meeting for approval.
Allocation of earnings (Millions of Euros)
2021
Profit (loss) for year
1,080
Distribution
Interim dividends
533
Reserves / Accumulated gains
547
5.Earnings per share
Basic and diluted earnings per share are calculated in accordance with the criteria established by IAS 33. For more information see
Glossary.
The calculation of earnings per share is as follows:
Basic and Diluted Earnings per Share
2021
2020
2019
Numerator for basic and diluted earnings per share (millions of euros)
Profit attributable to parent company
4,653
1,305
3,512
Adjustment: Additional Tier 1 securities (*)
(359)
(387)
(419)
Profit adjusted (millions of euros) (A)
4,293
917
3,093
Profit (loss) from continued operations (net of remuneration of Additional Tier 1
capital instruments)
4,014
2,646
3,851
Profit (loss) from discontinued operations (net of non-controlling interest) (B) (See
Note 21)
280
(1,729)
(758)
Denominator for basic earnings per share (number of shares outstanding)
Weighted average number of shares outstanding (**)
6,668
6,668
6,668
Average treasury shares
(12)
(13)
(20)
Share buyback program (***)
(255)
Adjusted number of shares - Basic earnings per share (C)
6,401
6,655
6,648
Adjusted number of shares - diluted earnings per share  (D)
6,401
6,655
6,648
Earnings (losses) per share (****)
0.67
0.14
0.47
Basic earnings (losses) per share from continuing operations (Euros per share)A-B/
C
0.63
0.40
0.58
Diluted earnings (losses) per share from continuing operations (Euros per share)A-
B/D
0.63
0.40
0.58
Basic earnings (losses) per share from discontinued operations (Euros per share)B/
C
0.04
(0.26)
(0.11)
Diluted earnings (losses) per share from discontinued operations (Euros per
share)B/D
0.04
(0.26)
(0.11)
(*) Remuneration in the year related to contingent convertible securities, recognized in equity (see Note 22.4).
(**) Weighted average number of shares outstanding (millions of euros), excluding weighted average of treasury shares during the year.
(***) Consists of 112 million shares acquired between November 22 and December 31, 2021, by J.P. Morgan AG, as manager of the first tranche of the shares buyback program
approved by the Board of Directors in October 2021 (€1,500 million); and the estimated number of shares pending to be acquired under such tranche as of December 31, 2021
(see Note 4)
(****) In 2021, 2020 and 2019 the weighted average number of shares outstanding was 6,668 million. The adjustment of additional Tier 1 securities amounted to €359, €387 and
€419 million in 2021, 2020 and 2019, respectively.
As of December 31, 2021, 2020 and 2019, there were no other financial instruments or share option commitments to employees that
could potentially affect the calculation of the diluted earnings per share for the years presented. For this reason, basic and diluted
earnings per share are the same.
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6.Operating segment reporting
Operating segment reporting represents a basic tool in the oversight and management of the BBVA Group’s various activities. The
BBVA Group compiles reporting information on disaggregated business activities. These business activities are then aggregated in
accordance with the organizational structure determined by the BBVA Group and, ultimately, into the reportable operating segments
themselves.
As of December 31, 2021 the structure of the information by operating segments reported by the BBVA Group differs from that
presented at the end of the 2020 financial year, mainly as a consequence of the exclusion of the United States as an operating
segment, as a result of the sale agreement reached with PNC and the completion of the transaction (see Note 3).  Most of the
businesses in the United States excluded from this agreement, together with those of the former operating segment “Rest of
Eurasia” (which has been eliminated) constitute a new operating segment called “Rest of Business”.
The BBVA Group's operating segments as of December 31, 2021 are summarized below:
Spain
Includes mainly the banking and insurance business that the Group carries out in Spain, including the results of the new
company BBVA Allianz Seguros y Reaseguros, S.A. (see Note 3).
Mexico
Includes banking and insurance businesses in this country as well as the activity of BBVA Mexico in Houston.
Turkey
Includes the activity of Garanti BBVA group that is mainly carried out in this country and, to a lesser extent, in Romania and
the Netherlands.
South America
Primarily includes the Group´s banking and insurance businesses in the region. With respect to the sale of BBVA Paraguay,
the closing of the transaction took place in January 2021 (see Note 3).
Rest of Business
Mainly includes the wholesale activity carried out in Europe (excluding Spain), and the United States through to the New
York branch, as well as the institutional business that the Group develops in the United States through its broker-dealer
BBVA Securities Inc. It also includes the banking business developed through the five BBVA branches located in Asia.
Lastly, Corporate Center performs centralized Group functions, including: the costs of the head offices with a corporate function;
management of structural exchange rate positions; portfolios whose management is not linked to customer relationships, such as
financial and industrial holdings; stakes in Funds & Investment Vehicles in tech companies including the stake in the venture capital
fund Propel Venture Partners; certain tax assets and liabilities; funds for employee commitments; goodwill and other intangible
assets, as well as the financing of such portfolios and assets. Additionally, the results obtained by the Group's businesses in the
United States until completion of the sale to PNC on June 1, 2021 (see Note 21), are presented in a single line under the heading "Profit
(loss) after tax from discontinued operations" in the consolidated income statement and in the income statement of the Corporate
Center. Finally, the costs related to the Banco Bilbao Vizcaya Argentaria, S.A. restructuring process in Spain, which process is
considered to be a strategic decision, are registered in the lines "Provisions", "Provisions or reversal of provisions", "Impairment or
reversal of impairment on non-financial assets" and "Gains (losses) from non-current assets and disposal groups classified as held for
sale not qualifying as discontinued operations" (see Notes 24, 46, 49 and 50).
The breakdown of the BBVA Group’s total assets by operating segments as of December 31, 2021, 2020 and 2019, is as follows:
Total Group assets by operating segments (Millions of Euros)
2021
2020 (*)
2019 (*)
Spain
413,477
408,030
367,678
Mexico
118,106
110,236
109,087
Turkey
56,245
59,585
64,416
South America
56,124
55,436
54,996
Rest of Business
40,314
35,172
32,891
Subtotal assets by operating segments
684,266
668,460
629,068
Corporate Center and adjustments
(21,381)
65,336
66,403
Total assets BBVA Group
662,885
733,797
695,471
(*) The figures corresponding to 2020 and 2019 have been restated.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The following table sets forth certain summarized information relating to results of each operating segment and Corporate Center for
the years ended December 31, 2021, 2020 and 2019:
Main margins and profit by operating segments (Millions of euros)
Operating Segments
BBVA
Group
Spain
Mexico
Turkey
South
America
Rest of
Business
Corporate
Center
2021
Net interest income
14,686
3,502
5,836
2,370
2,859
281
(163)
Gross income
21,066
5,925
7,603
3,422
3,162
741
212
Operating income
11,536
2,895
4,944
2,414
1,661
291
(668)
Operating profit (loss) before tax
7,247
2,122
3,528
1,953
961
314
(1,632)
Profit (loss) after tax from discontinued
operations
280
280
Net attributable profit (loss) (**)
4,653
1,581
2,568
740
491
254
(980)
2020 (*)
Net interest income
14,592
3,566
5,415
2,783
2,701
291
(164)
Gross income
20,166
5,567
7,025
3,573
3,225
839
(63)
Operating income
11,079
2,528
4,680
2,544
1,853
372
(898)
Operating profit (loss) before tax
5,248
823
2,475
1,522
896
280
(748)
Profit (loss) after tax from discontinued
operations
(1,729)
(1,729)
Net attributable profit (loss) (**)
1,305
652
1,761
563
446
222
(2,339)
2019 (*)
Net interest income
15,789
3,585
6,209
2,814
3,196
236
(252)
Gross income
21,522
5,674
8,034
3,590
3,850
728
(353)
Operating income
11,368
2,420
5,383
2,375
2,276
249
(1,336)
Operating profit (loss) before tax
7,046
1,896
3,690
1,341
1,396
222
(1,499)
Profit (loss) after tax from discontinued
operations
(758)
(758)
Net attributable profit (loss) (**)
3,512
1,436
2,698
506
721
184
(2,032)
(*) The figures of the Operating Segments corresponding to 2020 and 2019 have been restated.
(**) See Note 55.2.
The accompanying Consolidated Management Report presents the consolidated income statements and the consolidated balance
sheets by operating segments.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
7.Risk management
7.1Risk factors
BBVA Group has processes in place for identifying risks and analyzing scenarios in order to enable the Group to manage risks in a
dynamic and proactive way.
The risk identification processes are forward looking to seek the identification of emerging risks and take into account the concerns of
both the business areas, which are close to the reality of the different geographical areas, and the corporate areas and senior
management.
Risks are identified and measured consistently using the methodologies deemed appropriate in each case. Their measurement
includes the design and application of scenario analyzes and stress testing and considers the controls to which the risks are
subjected.
As part of this process, a forward projection of the Risk Appetite Framework (RAF) variables in stress scenarios is conducted in order
to identify possible deviations from the established thresholds. If any such deviations are detected, appropriate measures are taken to
keep the variables within the target risk profile.
In this context, there are a number of emerging risks that could affect the evolution of the Group's business. These risks are included
in the following blocks:
Risk associated with the COVID-19 pandemic 
The COVID-19 (coronavirus) pandemic has adversely affected the world economy, and economic activity and conditions in the
countries in which the Group operates. Despite the gradual improvement experienced in 2021 driven by the increase in the rate of
vaccination, new waves of contagion continue to be a source of concern and the emergence of new strains remains a risk. Among
other challenges, these countries are still dealing with high unemployment levels, weak activity, supply disruptions and increasing
inflationary pressures, while public debt has increased significantly due to the support and spending measures implemented by the
government authorities. Furthermore, there has been an increase in loan losses from both companies and individuals, which has so
far been slowed down by the impact of government support measures, including bank payment deferrals, credit with public guarantee
and direct aid measures. Likewise, volatility in the financial markets has affected exchange rates - mainly in emerging economies- and
the value of assets and investments, which has adversely affected the Group's results in the past, and could do so again. There are still
uncertainties about the final future impact of the COVID-19 pandemic, mainly if there is an increase in infections caused by the new
variants of the coronavirus.
Furthermore, the Group has been and may be affected during the following quarters or years by the measures or recommendations
adopted by regulatory authorities in the banking sector, such as variations in reference interest rates, the modification of prudential
requirements, the temporary suspension of dividend payments, the modification of the deferral of monthly installments for certain
loans and the granting of guarantees or public guarantees to new credit operations for companies and self-employed persons, the
adoption of further similar measures or the termination of those already approved, as well as any changes in financial assets purchase
programs by the ECB.
Since the outbreak of the pandemic, the Group has experienced a decline in its activity. For example, the granting of new loans to
individuals has generally decreased. In addition, the Group faces various risks, such as an increased risk of volatility in the value of its
assets (including financial instruments valued at fair value, which may suffer significant fluctuations) and of the securities held for
liquidity reasons, a possible increase in the NPL ratio and risk-weighted assets, as well as a negative impact on the Group's cost of
financing and on its access to financing (especially in an environment where credit ratings are affected). Following the generalized
lifting of mobility restrictions and the increasing resumption of normal operations, greater emphasis is being placed on the particular
circumstances of each customer, in addition to its respective industry or sector.
Furthermore, the pandemic could continue to adversely affect the business and transactions of third parties that provide critical
services to the Group and, in particular, the higher demand and/or the lower availability of certain resources could, in some cases,
make it more difficult for the Group to maintain the required service levels. In addition, the widespread use of remote work has
increased the risks related to cybersecurity, as the use of non-corporate networks has increased.
In summary, while the COVID-19 pandemic had adverse effects on the Group's results and capital base during 2020, these were
mitigated throughout 2021, with improvements in the global economic background leading to a strong improvement in 2021 results.
Macroeconomic and geopolitical risks
In 2021 the global economy has grown significantly, recovering in part from the crisis caused by the pandemic, which caused a sharp
fall in global GDP in 2020. The significant upturn in global growth has been due to progress in the vaccination against COVID-19 and
important economic stimuli adopted by public authorities.
Activity indicators show, however, that the economic recovery process has lost momentum in recent months. The recent slowdown in
economic growth is taking place in an environment marked by a sharp increase in infections caused by new variants of the COVID-19,
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
although the increasing immunization of the world population has helped to generally prevent the adoption of mobility restrictions,
which would have had a greater impact on the economy.
The effects of reduced production due to the pandemic and its persistence, coupled with fiscal stimuli and strong demand for goods,
once restrictions have been lifted, contribute to maintaining the problems in global supply chains observed since the beginning of
2021 which, in addition to negatively affecting economic activity, generate significant upward pressure on prices.
Against this backdrop, annual inflation in December 2021 stood at 7.0% in the United States and 5.0% in the Eurozone. In both
geographical areas, long-term inflation expectations from markets and surveys have been adjusted upwards, although in the case of
the Eurozone they remain generally below the European Central Bank’s 2% target.
High inflation rates and their increased persistence have put pressure on central banks to withdraw monetary stimuli earlier than they
had originally anticipated. The United States Federal Reserve, in particular, has begun the rollback in its bond-buying program and has
suggested that monetary policy interest rates will adjust upwards earlier and faster than expected by financial markets and financial
analysts, and also that a downsizing of its balance sheet may soon begin. In the Eurozone, the ECB will complete the pandemic
emergency purchase program (PEPP) in March 2022. Although the asset purchase program (APP) is maintained, asset purchases
will be moderated over the course of 2022. However, unlike the Federal Reserve, the ECB has continued to maintain that it rules out
an increase in benchmark interest rates in 2022.
According to BBVA Research, the global economic recovery process is expected to continue in the coming months, albeit at a slightly
slower pace than expected in autumn of 2021, due to the persistence of the pandemic, but also due to a higher-than-estimated impact
of supply chain problems and inflationary pressures. All this against a background of reduced fiscal and monetary stimulus. GDP
growth would therefore moderate, from an estimated 5.6% in 2021 to about 4.2% in 2022 in the United States, from 5.1% in 2021 to
3.7% in 2022 in the Eurozone and from 8.0% in 2021 to 5.2% in 2022 in China. The likely rise in monetary policy interest rates in the
United States, which could reach 1.25% by the end of 2022, as well as a progressive control of the pandemic and a moderation of
supply chain problems, would allow inflation to be moderated throughout the year; although inflation is expected to remain high,
particularly in the United States. Risks arising from this economic scenario expected by BBVA Research are significant and are biased
downwards in the case of activity, and include more persistent inflation, financial turbulence caused by a more aggressive withdrawal
of monetary stimuli, the emergence of new variants of the coronavirus that bypass current vaccines, a more intense slowdown in the
Chinese economy, as well as social and geopolitical tensions. Likewise, the countries in which the Group operates face various
idiosyncratic risks, beyond those related to the global environment.
Regulatory and reputational risks
Financial institutions are exposed to a complex and ever-changing regulatory environment defined by governments and regulators.
This can affect their ability to grow and the capacity of certain businesses to develop, and result in stricter liquidity and capital
requirements with lower profitability ratios. The Group constantly monitors changes in the regulatory framework that allow for
anticipation and adaptation to them in a timely manner, adopt industry practices and more efficient and rigorous criteria in its
implementation.
The financial sector is under ever closer scrutiny by regulators, governments and society itself. In the course of activities, situations
which might cause relevant reputational damage to the entity could raise and might affect the regular course of business. The
attitudes and behaviors of the Group and its members are governed by the principles of integrity, honesty, long-term vision and
industry practices through, inter alia, the internal control model, the Code of Conduct, the Corporate Principles in tax matters and
Responsible Business Strategy of the Group.
Business, operational and legal risks
New technologies and forms of customer relationships: Developments in the digital world and in information technologies pose
significant challenges for financial institutions, entailing threats (new competitors, disintermediation, etc.) but also opportunities (new
framework of relations with customers, greater ability to adapt to their needs, new products and distribution channels, etc.). Digital
transformation is a priority for the Group as it aims to lead digital banking of the future as one of its objectives.
Technological risks and security breaches: The Group is exposed to new threats such as cyber-attacks, theft of internal and customer
databases, fraud in payment systems, etc. that require major investments in security from both the technological and human point of
view. The Group gives great importance to the active operational and technological risk management and control.
Regarding legal risks, the financial sector faces an environment of increasing regulatory and litigious pressure, and thus, the various
Group entities are usually party to individual or collective judicial proceedings (including class actions) resulting from their activity and
operations, as well as arbitration proceedings. The Group is also party to other government procedures and investigations, such as
those carried out by the antitrust authorities in certain countries which, among other things, have in the past and could in the future
result in sanctions, as well as lead to claims by customers and others. In addition, the regulatory framework, in the jurisdictions in
which the Group operates, is evolving towards a supervisory approach more focused on the opening of sanctioning proceedings while
some regulators are focusing their attention on consumer protection and behavioral risk.
In Spain and in other jurisdictions where the Group operates, legal and regulatory actions and proceedings against financial
institutions, prompted in part by certain judgments in favor of consumers handed down by national and supranational courts (with
regards to matters such as credit cards and mortgage loans), have increased significantly in recent years and this trend could
continue in the future. The legal and regulatory actions and proceedings faced by other financial institutions in relation to these and
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
other matters, especially if such actions or proceedings result in favorable resolutions for the consumer, could also adversely affect
the Group.
All of the above may result in a significant increase in operating and compliance costs or even a reduction of revenues, and it is
possible that an adverse outcome in any proceedings (depending on the amount thereof, the penalties imposed or the procedural or
management costs for the Group) could damage the Group's reputation, generate a knock-on effect or otherwise adversely affect the
Group.
It is difficult to predict the outcome of legal and regulatory actions and proceedings, both those to which the Group is currently
exposed and those that may arise in the future, including actions and proceedings relating to former Group subsidiaries or in respect
of which the Group may have indemnification obligations. Any of such outcomes could be significantly adverse to the Group. In
addition, a decision in any matter, whether against the Group or against another credit entity facing similar claims as those faced by
the Group, could give rise to other claims against the Group. In addition, these actions and proceedings attract resources from the
Group and may occupy a great deal of attention on part of the Group's management and employees.
As of December 31, 2021, the Group had €623 million in provisions for the proceedings it is facing (included in the line "Provisions for
litigation and pending tax cases" in the consolidated balance sheet) (see Note 24), of which €533 million correspond to legal
contingencies and €90 million to tax related matters. However, the uncertainty arising from these proceedings (including those for
which no provisions have been made, either because it is not possible to estimate them or for other reasons) makes it impossible to
guarantee that the possible losses arising from these proceedings will not exceed, where applicable, the amounts that the Group
currently has provisioned and, therefore, could affect the Group's consolidated results in a given period.
As a result of the above, legal and regulatory actions and proceedings currently faced by the Group or to which it may become subject
in the future or otherwise affected by, individually or in the aggregate, if resolved in whole or in part adversely to the Group's interests,
could have a material adverse effect on the Group’s business, financial condition and results of operations.
Spanish judicial authorities are investigating the activities of Centro Exclusivo de Negocios y Transacciones, S.L. (Cenyt). Such
investigation includes the provision of services by Cenyt to the Bank. On 29th July, 2019, the Bank was named as an investigated
party (investigado) in a criminal judicial investigation (Preliminary Proceeding No. 96/2017 – Piece No. 9, Central Investigating Court
No. 6 of the National High Court) for alleged facts which could be constitutive of bribery, revelation of secrets and corruption. On
February 3, 2020, the Bank was notified by the Central Investigating Court No. 6 of the National High Court of the order lifting the
secrecy of the proceedings. Certain current and former officers and employees of the Group, as well as former directors have also
been named as investigated parties in connection with this investigation. The Bank has been and continues to be proactively
collaborating with the Spanish judicial authorities, including sharing with the courts the relevant information obtained in the internal
investigation hired by the entity in 2019 to contribute to the clarification of the facts. As of the date of the approval of the Consolidated
Financial Statements, no formal accusation against the Bank has been made.
This criminal judicial proceeding is at the pre-trial phase. Therefore, it is not possible at this time to predict the scope or duration of 
such proceeding or any related proceeding or its or their possible outcomes or implications for the Group, including any fines,
damages or harm to the Group’s reputation caused thereby.
7.2Credit risk
Credit risk is the potential loss assumed by the Group as a result of the failure by the Group´s counterparties to meet their contractual
obligations.
The general principles governing credit risk management in the BBVA Group are:
Risks taken should comply with the general risk policy established by the Board of Directors of BBVA.
Risks taken should be in line with the level of equity and generation of recurring revenue of the BBVA Group prioritizing risk
diversification and avoiding relevant concentrations.
Risks taken should be identified, measured and assessed and there should be management and monitoring procedures, in
addition to sound mitigation and control mechanisms.
Risks should be managed in a prudent and integrated manner during their life cycle and their treatment should be based on
the type of risk. In addition, portfolios should be actively managed on the basis of a common metric (economic capital).
The main criterion when granting credit risks is the capability of the borrower or obligor to fulfill on a timely basis all financial
obligations with its business income or source of income without depending upon guarantors, bondsmen or pledged assets.
Improve the financial health of our clients, help them in their decision making and in the daily management of their finances
based on personalized advice.
Help our clients in the transition towards a sustainable future, with a focus on climate change and inclusive and sustainable
social development.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Credit risk management in the Group has an integrated structure for all its functions, allowing decisions to be taken objectively and
independently throughout the life cycle of the risk.
At Group level: frameworks for action and standard rules of conduct are defined for handling risk, specifically, the channels,
procedures, structure and supervision.
At the business area level: they are responsible for adapting the Group's criteria to the local realities of each geographical
area and for direct management of risk according to the decision-making channel:
a.Retail risks: in general, the decisions are formalized according to the scoring tools, within the general framework
for action of each business area, with regard to risks. The changes in weighting and variables of these tools must
be validated by the GRM area.
b.Wholesale risks: in general, the decisions are formalized by each business area within its general framework for
action with regard to risks, which incorporates the delegation rule and the Group's corporate policies.
The risk function has a decision-making process supported by a structure of committees with a solid governance scheme, which
describes their purposes and functioning for a proper performance of their tasks.
This governance scheme has been key in the management of the COVID-19 crisis in all the geographical areas where the Group
operates, in which it has been possible to ensure the maintenance of the flow of funds required for the operation of the economies
while rigorously analyzing and monitoring the credit quality of exposures.
COVID-19 support measures
Since the beginning of the pandemic, the Group offered COVID-19 support measures to its customers (individuals, SMEs and
wholesale) in all the geographic areas where it operates, consisting of both deferrals on existing loans and new public-guaranteed
lending. These measures were extended to individual customers and, in the case of legal entities, to different sectors, with Leisure and
Real Estate being the sectors that have used them most. Deferral support schemes have expired in all geographical areas.
Deferrals were both legislative (based on national laws) and non-legislative (based on sectorial or individual schemes) and were aimed
at mitigating the effects of COVID-19 and deferring the payment of principal and/or interest, while maintaining the original contracts.
The detail of legislative deferrals by geographical area is as follows:
Spain:
Mainly covered by Royal Decree Laws (hereinafter "RDL") 8/2020 and 11/2020, as well as by the sector agreement
promoted by the Spanish Banking Association (hereinafter "AEB") to which BBVA adhered.
Legislative deferrals consisted of a three-month deferral of principal and interest payments and were aimed, by type of
client, at individuals, sole proprietors or the self-employed and, by type of product, at mortgages, personal loans or
consumer loans.
In addition, once the legal deferral expired, customers could adhere to the sector agreement for the remaining term up to
the limit established in that agreement.
Deferrals granted under the AEB sectorial agreement had a duration of up to 12 months of principal deferral in the case of
mortgage loans and up to 6 months in personal loans.
Under RDL 26/2020, the possibility of deferring the principal and/or interests was offered for companies in the transport
sector for up to 6 months and for companies in the tourism sector for up to 12 months.
Mexico:
The National Banking and Securities Commission (hereinafter, "CNBV") published the official records P285/2020 dated
March 26, 2020 and P293/2020 dated April 15, 2020, allowing the granting of deferrals on principal and interest for a term
of 4 months, extendable for 2 months more. The main beneficiaries of these measures were individuals and companies,
impacting mortgage loans, personal loans and consumer loans, including credit cards.
Turkey:
The Banking Regulation and Supervisory Agency (hereinafter, "BRSA") instructed banks to support customers through
deferrals, consisting of deferring payments for a period of 3 months, with a potential extension of up to 6 months. These
support measures were granted to individual customers.
Colombia:
The binding legislation for deferrals is provided by the Financial Superintendence of Colombia, specifically by its Circulars
07/2020 and 14/2020, as well as Resolution No. 385. The deferrals offered consisted of the deferral of principal and
interest payments for up to 6 months.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Peru:
Several measures were approved by the Superintendence of Banking and Insurance (SBS) of Peru, allowing the deferral of
principal and interest payments, initially for up to 6 months and later extended for up to 12 months, mainly for individuals,
self-employed and small companies.
Argentina:
Based on state legislation such as Royal Decree 544/2020 or Decree 319/2020, as well as on various regulations from the
Central Bank. Deferral for up to 3 months of principal and interest.
With regard to new financing with public guarantees, the Group's involvement in the following is noteworthy:
Spain:
The Official Credit Institute (hereinafter, ICO) published several aid programs aimed at the self-employed, small and
medium-sized enterprises (hereinafter "SMEs") and companies, through which a guarantee of between 60% and 80% (in
SMEs always 80%) was granted for a term of up to 5 years for new financing granted (RDL Mar/2020).
The amount and duration of the guarantee depended on the size of the company and the type of aid to which it applied, and
could be extended for up to a maximum term of 3 additional years and the grace period could be extended for up to 12
additional months with respect to the terms and grace periods initially agreed (RDL Nov/2020).
Likewise, facilities were provided in term extensions (up to a maximum term of 10 years), conversion of financing operations
into Participative Loans as well as debt forgiveness in part of the financing (RDL 5/2021 and Code of Good Practices).
The ICO has also subsidized for individuals the amount of the rent for up to 6 months in loans of up to 6 years.
Almost all of the ICO loans with the expired grace period have resumed payment on a regular basis or canceled their debt.
ICO loan extensions represented around 25% of all ICO financing.
Turkey:
Public support programs have been registered guaranteeing up to 80% of loans to companies for a term of 1 year.
Colombia:
Different public support programs (FNG, Bancoldex, Finagro, Findeter) provide for guarantees covering between 50-90%.
Peru:
There were public support programs such as Reactiva, Crecer or FAE aimed at companies and micro-enterprises with
guaranteed amounts ranging from 60% to 98%, depending on the program and the type of company.
For loans granted under the Reactiva program, it was possible to extend both the maturity date and the grace period of the
loans.
Argentina:
Guarantees of up to 100% for micro-SMEs or self-employed and up to 25% for other companies in loans of up to 1 year
The outstanding balance of existing loans for which a payment deferral was granted (split by those existing at year-end and those that
were completed by year-end) under EBA standards and for which financing was granted with public guarantees given at a Group level, 
as well as the number of customers of both measures, as of December 31, 2021 and 2020 are as follows:
Amount of payment deferral and financing with public guarantees of the Group (Millions of Euros)
Payment deferral
Financing with
public guarantees
Existing
Completed
Total
Number of
customers
Total
Number of
customers
Total
payment
deferral
and guarantees
(%) credit
investment
December 2021
189
21,743
21,931
2,188,720
16,093
264,809
38,025
10.9%
December 2020 (*)
6,536
21,868
28,405
2,779,964
16,053
249,458
44,458
12.9%
(*) Figures as of December 2020 do not include the companies sold in the United States in 2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The outstanding balance of existing loans for which a payment deferral was granted (split by those existing at year-end and those that
were completed by year-end) under EBA standards and for which financing was granted with public guarantees given at a Group level,
broken down by segment, as of December 31, 2021 and 2020 are as follows:
Amount of payment deferral and financing with public guarantees by concept (Millions of Euros)
Payment deferral
Financing with
public guarantees
Existing
Completed
Total
2021
2020 (*)
2021
2020 (*)
2021
2020 (*)
2021
2020 (*)
Group
189
6,536
21,743
21,868
21,931
28,405
16,093
16,053
Households
107
4,503
14,904
14,550
15,011
19,052
1,376
1,235
Of which: Mortgages
97
3,587
10,195
7,471
10,291
11,059
6
1
SMEs
44
1,023
3,950
4,743
3,994
5,766
10,911
10,573
Non-financial corporations
37
961
2,766
2,397
2,803
3,358
3,788
4,232
Other
50
122
179
122
229
18
13
(*) Figures as of December 2020 do not include the companies sold in the United States in 2021..
Amount of payment deferral by stages (Millions of Euros)
Stage 1
Stage 2
Stage 3
Total
2021
2020 (*)
2021
2020 (*)
2021
2020 (*)
2021
2020 (*)
Group
13,236
18,602
6,252
7,736
2,444
2,066
21,931
28,405
Households
9,167
12,336
3,707
4,997
2,137
1,719
15,011
19,052
Of which: Mortgages
6,360
7,347
2,444
2,844
1,487
867
10,291
11,059
SMEs
2,609
4,147
1,131
1,327
254
292
3,994
5,766
Non-financial corporations
1,364
1,903
1,387
1,399
53
56
2,803
3,358
Other
95
216
27
13
122
229
(*) Figures as of December 2020 do not include the companies sold in the United States in 2021.
Deferrals involved the temporary suspension, in whole or in part, of contractual obligations and their deferral for a specific period of
time. Considering that the payment deferrals granted in connection with COVID -19 provide temporary relief to the debtors and that
the economic value of the affected loans was not significantly impacted, no contractual modifications were considered and, therefore,
the modified loans are accounted for as a continuation of the original loans.
During 2020, the loss of temporary value of the deferrals that did not trigger the right to collect interest was included under the
heading "Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss or net gains by
modification” of the consolidated income statement, amounting to €304 million, of which €300 million had been already recognized
as higher interest margin at such date. During 2021, the amount recognized was not significant.
Regarding the classification of exposures according to their credit risk, the Group has continued to apply IFRS 9 rigorously when
granting the payment deferrals and has reinforced the procedures for monitoring credit risk both throughout the life of the
transactions and at their maturity. This means that the payment deferrals granting does not imply in itself an automatic trigger for a
significant increase in risk and that the transactions subject to the payment deferrals are initially classified in the stage in which they
had previously been classified, unless, based on their risk profile, they should be classified in a worse stage. On the other hand, as
evidence of payment has ceased to exist or has been reduced, the Group has introduced additional indicators or segmentations to
identify the significant increase in risk or impairment that may have occurred in some transactions or a set of them and, where
appropriate, they have been classified in Stage 2 or Stage 3.
Furthermore, the indications provided by the European Banking Authority (EBA) have been taken into account to not consider as
"forbearance" the payment deferrals that meet a series of requirements. All this without prejudice to maintaining its consideration as
a forbearance if it was previously qualified as such or classifying the exposure in the corresponding stage previously stated.
On the other hand, the treatment planned for the payment deferrals that expire and may require additional support will be in
accordance with the updated evaluation of the customer's credit quality and the characteristics of the solution granted. If applicable,
they will be treated as Refinancing or Restructuring as described in Note 7.2.7 of the Financial Statements.
Regarding public support for lending, it does not affect the evaluation of the significant increase in risk since risk is valued based on
the credit quality of the relevant instrument. However, in estimating the expected loss, the existence of the guarantor implies a
possible reduction in the level of provisions necessary since, for the hedged part, the loss that would be incurred in the foreclosure of
the guarantee is taken into account.
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The public guarantees granted in the different geographies in which the Group operates have been considered as an integral part of
the terms and conditions of the loans granted under the consideration that the guarantees are granted at the same time that the
financing is granted to the client and in a way inseparable from it.
The quantitative information on refinancing and restructuring operations is presented in Appendix XI: "Quantitative information on
refinancing and restructuring operations and other requirement under Bank of Spain Circular 6/2012".
7.2.1Measurement of Expected Credit Loss
IFRS 9 requires determining the Expected Credit Loss (hereinafter "ECL") of a financial instrument in a way that reflects an unbiased
estimation removing any conservatism or optimism, including the time value of money and a forward-looking perspective (including
the economic forecast), all this based on the information that is available at a certain point in time and that is reasonable and bearable
with respect to future economic conditions.
Therefore, the recognition and measurement of ECL is highly complex and involves the use of significant analysis and estimation
including formulation and incorporation of forward-looking economic conditions into the ECL model.
The modeling of the ECL calculation is subject to a governance system that is common to the entire Group. Within this common
framework, each geography makes the necessary adaptations to capture its particularities. The methodology, assumptions and
observations used by each geography are reviewed annually, and after a validation and approval process, the outcome of this review
is incorporated into the ECL calculations.
Risk parameters by homogeneous groups
Expected losses can be estimated both individually and collectively. Regarding the collective estimate, the instruments are distributed
in homogeneous groups (segments) that share similar risk characteristics. Following the guidelines established by the Group for the
development of models under IFRS 9, each geography performs the grouping based on the information available, its
representativeness or relevance and compliance with the necessary statistical requirements.
Depending on the portfolio or the parameter being estimated, one risk driver or another will apply and different segments will reflect
differences in PDs and LGDs. Thus, in each segment, changes in the level of credit risk will respond to the impact of changing
conditions on the common range of credit risk drivers. The effect on the Group’s credit risk in response to changes in forward-looking
information will be considered as well. Macroeconomic modeling for each segment is carried out using some of the shared risk
characteristics.
These segments share credit risk characteristics such that changes in credit risk in a part of the portfolio are not concealed by the
performance of other parts of the portfolio. In that sense, the methodology developed for ECL estimation indicates the risk drivers
that have to be taken into account for PD segmentation purposes, depending on whether the estimation is for retail or wholesale
portfolios.
As an example of the variables that can be taken into consideration to determine the final models, the following stand out:
PD - Retail: Contractual residual maturity, credit risk scoring, type of product, days past due, forbearance, time on books,
time to maturity, nationality of the debtor, sale channel, original term, indicator of credit card activity, percentage of initial
drawn balance in credit cards.
PD - Wholesale: Credit Risk Rating, type of product, watch-list level, forbearance (client), time to maturity, industry sector,
updated balance (y/n), written off, grace period.
LGD – retail: credit Risk Scoring, segment, type of product, secured / unsecured, type of collateral, sales channel,
nationality, business area, debtor’s commercial segment, forbearance (account) EAD (this risk driver could be correlated
with the time on books or the LTV so, before including it, an assessment should be done in order to avoid a double counting
effect), time on default of the account (for defaulted exposures), geographical location.
LGD - wholesale: credit Risk Rating, geographical location, segment, type of product, secured / Unsecured, type of
collateral, business area, forbearance (client), debtor’s commercial segment time on default of the deal (for defaulted
exposures).
CCF: wholesale/retail, percentage of initial drawn balance, debtor’s commercial segment, days past due, forbearance,
credit limit activity, time on books.
In the BBVA Group, the expected losses calculated are based on the internal models developed for all the Group's portfolios, unless
clients are subject to individualized estimates.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Low Default Portfolios, which include portfolios with high credit quality such as exposures to other credit institutions, sovereign debt
or corporates and small client's portfolios with high exposures such as specialized lending or fixed income, are characterized by a low
number of defaults, so the Group's historical bases do not contain sufficiently representative information to build impairment models
based on them. However, there are external sources of information that, based on broader observations, are capable of providing the
necessary inputs to develop models of expected losses. Therefore, based on the rating assigned to these exposures and taking into
account the inputs obtained from these sources, the calculations of expected losses are developed internally, including their
projection based on the macroeconomic perspectives.
Individual estimation of Expected Credit Losses
The Group periodically and individually reviews the situation and credit rating of its customers, regardless of their classification,
taking into consideration the information deemed necessary to do so. It also has procedures in place within the risk management
framework to identify the factors that may lead to increased risk and, consequently, to a greater need for provisions.
The monitoring model established by the Group consists of continuously monitoring the risks to which it is exposed, which guarantees
their proper classification in the different categories of IFRS 9. The original analysis of the exposures is reviewed through the
procedures for updating the rating tools (rating and scoring), which periodically review the financial situation of clients, influencing the
classification by stages of exposures.
Within this credit risk management framework, the Group has procedures that seek to guarantee the review, at least annually, of all its
wholesale counterparties through the so-called financial programs, which include the current and proposed positioning of the Group
with the customer in terms of credit risk. This review is based on a detailed analysis of the client's up-to-date financial situation, which
is complemented by other information available in relation to individual perspectives on business performance, industry trends,
macroeconomic prospects or other public data. As a result of this analysis, the preliminary rating of the client is obtained, which, after
undergoing the internal procedure, can be revised down if deemed appropriate (for example, general economic environment or
evolution of the sector). These factors in addition to the information that the client can provide are used to review the ratings even
before the scheduled financial plan reviews are conducted if circumstances so warrant.
Additionally, the Group has established procedures to identify wholesale customers in the internal Watch List category, which is
defined as that risk in which, derived from an individualized credit analysis, an increase in credit risk is observed, either due to
economic or financial difficulties or because they have suffered, or are expected to suffer, adverse situations in their environment,
without meeting the criteria for classification as impaired risk. Under this procedure, all a customer's Watch List exposures are
considered stage 2 regardless of when they originated, if as a result of the analysis the customer is considered to have significantly
increased risk.
Finally, the Group has Workout Committees, both local and corporate, which analyze not only the situation and evolution of significant
clients in Watch List and impaired situations, but also those significant clients in which, although not on Watch List, may present some
stage 2 rated exposure for a quantitative reason (PD comparison from origination). This analysis is carried out in order to decide if,
derived from this situation, all the client's exposures should be considered in the Watch List category, which would imply the
migration of all the client's operations to stage 2 regardless of the date on which they originated.
With this, the Group ensures an individualized review of the credit quality of its wholesale counterparties, identifying the situations in
which a change in the risk profile of these clients may have occurred and proceeding, where appropriate, to estimate individualized
credit losses. Along with this review, the Group individually estimates the expected losses of those clients whose total exposure
exceeds certain thresholds, including those that part of their operations may be classified in stage 1 and part in stage 2. In setting
thresholds, each geography determines the minimum amount of a client's exposure whose expected losses must be estimated
individually taking into account the following:
For clients with exposures in stage 3. The analysis of clients with total risk above this threshold implies analyzing at least
40% of the total risk of the wholesale portfolio in stage 3. Although the calibration of the threshold is done on the wholesale
portfolio, clients of other portfolios must be analyzed if they exceed the threshold, staying in Stage 3.
For all other situations. The analysis of clients with total risk above this threshold implies analyzing at least 20% of the total
risk of the Watch List wholesale portfolio. Although the threshold calibration is carried out on the exposure classified as
Watch List, wholesale clients or clients belonging to other portfolios that have exposures classified in stage 2 and whose
total exposure exceeds the mentioned threshold must be analyzed individually, considering both the exposures classified in
stage 1 as in stage 2.
Regarding the methodology for the individual estimation of expected losses, it should be mentioned, firstly, that these are measured
as the difference between the asset’s carrying amount and the estimated future cash flows discounted at the financial asset’s
effective interest rate.
The estimated recoverable amount should correspond to the amount calculated under the following method:
The present value of estimated future cash flows discounted at the financial asset’s original effective interest rate; and
The estimation of the recoverable amount of a collateralized exposure reflects the cash flows that may result from the
settlement of the collateral, as well as prospective information the analyst may implicitly include in the analysis.
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The estimated future cash flows depend on the type of approach applied, which can be:
Going concern scenario: when the entity has updated and reliable information about the solvency and ability of payment of
the holders or guarantors. The operating cash flows of the debtor, or the guarantor, continue and can be used to repay the
financial debt to all creditors. In addition, collateral may be exercised to the extent it does not influence operating cash
flows. The following aspects should be taken into account:
a.Future operating cash flows should be based on the financial statements of the debtor.
b.When the projections made on these financial statements assume a growth rate, a constant or decreasing growth
rate must be used over a maximum growth period of 3 to 5 years, and subsequently constant cash flows.
c.The growth rate should be based on the analysis of the evolution of the debtor's financial statements or on a
sound and applicable business restructuring plan, taking into account the resulting changes in the structure of the
company (for example, due to divestments or the interruption of unprofitable lines of business).
d.(Re)-investments that are needed to preserve cash flows should be considered, as well as any foreseeable future
cash-flow changes (e.g. if a patent or a long-term loan expires).
e.When the recoverability of the exposure relies on the realization of the disposal of some assets by the debtor, the
selling price should reflect the estimated future cash flows that may result from the sale of the assets less the
estimated costs associated with the disposal.
Gone concern scenario: when the entity does not have updated and reliable information, it should consider that the
estimation of loan receivable flows is highly uncertain. Estimation should be carried out through the estimation of
recoverable amounts from the effective real guarantees received. It will not be admissible as effective guarantees, those
whose effectiveness depends substantially on the creditworthiness of the debtor or economic group in which it takes part.
Under a gone concern scenario, the collateral is exercised and the operating cash flows of the debtor cease. This could be
the case if:
a.The exposure has been past due for a long period. There is a rebuttable presumption that the allowance should be
estimated under a gone concern criterion when arrears are greater than 18 months.
b.Future operating cash flows of the debtor are estimated to be low or negative.
c.Exposure is significantly collateralized, and this collateral is central to cash-flow generation.
d.There is a significant degree of uncertainty surrounding the estimation of the future cash flows. This would be the
case if the earnings before interest, taxes, depreciation and amortization (EBITDA) of the two previous years had
been negative, or if the business plans of the previous years had been flawed (due to material discrepancies in the
backtesting).
e.Insufficient information is available to perform a going concern analysis.
Significant increase in credit risk
As indicated in Note 2.2, the criteria for identifying the significant increase in risk are applied consistently throughout the Group,
distinguishing between quantitative reasons or by comparison of probabilities of default and qualitative reasons (more than 30 days
of default, watch list consideration or non-impaired refinancing).
To manage credit risk, the Group uses all relevant information that is available and that may affect the credit quality of the exposures.
This information may come mainly from the internal processes of admission, analysis and monitoring of operations, from the strategy
defined by the Group regarding the price of operations or distribution by geographies, products or sectors of activity, from the
observance of the macroeconomic environment, from market data such as interest rate curves, or prices of the different financial
instruments, or from external sources of credit rating.
This set of information is the basis for determining the rating and scoring (see Note 7.2.4 for more information on rating and scoring
systems) corresponding to each of the exposures and which are assigned a probability of default (PD) that, as already mentioned, is
subject to an annual review process that assesses its representativeness (backtesting) and is updated with new observations.
Furthermore, the projection of these PDs over time has been modeled based on macroeconomic expectations, which allows obtaining
the probabilities of default throughout the life of the operations.
Based on this common methodology, and in accordance with the provisions of IFRS 9 and the EBA guidelines on credit risk
management practices, each geography has established absolute and relative thresholds for identifying whether the expected
changes in the probabilities of default have increased significantly compared to the initial moment, adapted to the particularities of
each one of them in terms of origination levels, product characteristics, distribution by sectors or portfolios, and macroeconomic
situation. To establish the aforementioned thresholds, a series of general principles are considered, such as:
Uniformity: Based on the rating and scoring systems that, in a homogeneous manner, are implemented in the Group's units.
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Stability: The thresholds must be established to identify the significant increase in risk produced in exposures since their
initial recognition and not only to identify those situations in which it is already foreseeable that they will reach the level of
impairment. For this reason, it is to be expected that of the total exposures there will always be a representative group for
which said increased risk is identified.
Anticipation: The thresholds must consider the identification of the increased risk in advance with respect to the recognition
of the exposures as impaired or even before a real default occurs. The calibration of the thresholds should minimize the
cases in which the instruments are classified in stage 3 without having previously been recognized as stage 2.
Indicators or metrics: It is expected that the classification of the exposures in stage 2 will have sufficient permanence to be
able to develop an anticipatory management plan with respect to them before, where applicable, they end up migrating to
stage 3.
Symmetry: IFRS 9 provides for a symmetric treatment both to identify the significant increase in risk and to identify that it
has disappeared, so the thresholds also work to improve the credit classification of exposures. In this sense, it is expected
that the cases in which the exhibitions that improve from stage 3 are directly classified into stage 1 will be minimal.
The identification of the significant increase in risk from the comparison of the probabilities of default should be the main
reason why exposures in stage 2 are recognized.
Specifically, a contract will be transferred to stage 2 when the following two conditions are met by comparing the current PD values
and the origination PD values:
(current PD) / (Origination PD) - 1*100 >Relative Threshold (%) and
Current PD – Origination PD > Absolute threshold (bps)
These absolute and relative thresholds are consistently established for each geography and for each portfolio, taking into account
their particularities and based on the principles described. The thresholds set by each geography are included within the annual
review process and, generally speaking, are in the range of 150% to 250% for the relative threshold and from 10 to 150 basis points
for the absolute threshold.
The establishment of absolute and relative thresholds, as well as their different levels, comply with the provisions of IFRS 9 when it
indicates that a certain change, in absolute terms, in the risk of a default will be more significant for a financial instrument with a lower
initial risk of default compared to a financial instrument with higher initial risk of default.
For existing contracts before the implementation of IFRS 9, given the limitations in the information available on them, the thresholds
are calibrated based on the PDs obtained from the prudential or economic models for calculating capital.
Risk Parameters Adjusted by Macroeconomic Scenarios
Expected Credit Loss (ECL) must include forward looking information, in accordance with IFRS 9, which states that the
comprehensive credit risk information must incorporate not only historical information but also all relevant credit information, also
including forward-looking macroeconomic information. BBVA uses the typical credit risk parameters PD, LGD and EAD in order to
calculate the ECL for the credit portfolios.
BBVA methodological approach in order to incorporate the forward looking information aims to determine the relation between
macroeconomic variables and risk parameters following three main steps:
Step 1: Analysis and transformation of time series data.
Step 2: For each dependent variable find conditional forecasting models that are economically consistent.
Step 3: Select the best conditional forecasting model from the set of candidates defined in Step 2, based on their
forecasting capacity.
How economic scenarios are reflected in calculation of ECL
The forward looking component is added to the calculation of the ECL through the introduction of macroeconomic scenarios as an
input. Inputs highly depend on the particular combination of region and portfolio, so inputs are adapted to available data regarding
each of them.
Based on economic theory and analysis, the main indicators most directly relevant for explaining and forecasting the selected risk
parameters (PD, LGD and EAD) are:
The net income of families, corporates or public administrations.
The outstanding payment amounts on the principal and interest on the financial instruments.
The value of the collateral assets pledged to the loan.
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BBVA Group approximates these variables by using a proxy indicator from the set included in the macroeconomic scenarios provided
by the BBVA Research department.
Only a single specific indicator for each of the three categories can be used and only one of the following core macroeconomic
indicators should be chosen as first option:
The real GDP growth for the purpose of conditional forecasting can be seen as the only “factor” required for capturing the
influence of all potentially relevant macro-financial scenarios on internal PDs and LGD.
The most representative short term interest rate (typically the policy rate or the most liquid sovereign yield or interbank
rate) or exchange rates expressed in real terms.
A comprehensive and representative index of the price of real estate properties expressed in real terms in the case of
mortgage loans and a representative and real term index of the price of the relevant commodity for corporate loan
portfolios concentrated in exporters or producers of such commodity.
Real GDP growth is given priority over any other indicator not only because it is the most comprehensive indicator of income and
economic activity but also because it is the central variable in the generation of macroeconomic scenarios.
Multiple scenario approach
IFRS 9 requires calculating an unbiased probability weighted measurement of ECL by evaluating a range of possible outcomes,
including forecasts of future economic conditions.
The BBVA Research teams within the BBVA Group produce forecasts of the macroeconomic variables under the baseline scenario,
which are used in the rest of the related processes of the Group, such as budgeting, ICAAP and risk appetite framework, stress
testing, etc.
Additionally, the BBVA Research teams produce alternative scenarios to the baseline scenario so as to meet the requirements under
the IFRS 9 standard.
Alternative macroeconomic scenarios
For each of the macro-financial variables, BBVA Research produces three scenarios.
BBVA Research tracks, analyzes and forecasts the economic environment to provide a consistent forward looking
assessment about the most likely scenario and risks that impact BBVA’s footprint. To build economic scenarios, BBVA
Research combines official data, econometric techniques and expert judgment.
Each of these scenarios corresponds to the expected value of a different area of the probabilistic distribution of the possible
projections of the economic variables.
The non-linearity overlay is defined as the ratio between the probability-weighted ECL under the alternative scenarios and
the baseline scenario, where the scenario’s probability depends on the distance of the alternative scenarios from the base
one.
BBVA Group establishes equally weighted scenarios, being the probability 34% for the baseline scenario, 33% for the
unfavorable alternative scenario and 33% for the favorable alternative scenario.
The approach in the BBVA Group consists on using the scenario that is the most likely scenario, which is the baseline scenario,
consistent with the rest of internal processes (ICAAP, Budgeting, etc.) and then applying an overlay adjustment that is calculated by
taking into account the weighted average of the ECL determined by each of the scenarios. This effect is calculated taking into account
the average weight of the expected loss determined for each scenario.
It is important to note that in general, it is expected that the effect of the overlay is to increase the ECL. It is possible to obtain an
overlay that does not have that effect, whenever the relationship between macro scenarios and losses is linear.
On the other hand, the BBVA Group also takes into account the range of possible scenarios when defining its significant increase in
credit risk. Thus, the PDs used in the quantitative process to identify the significant increase in credit risk will be those that result from
making a weighted average of the PDs calculated under the three scenarios.
Macroeconomic scenarios
The COVID-19 pandemic generated uncertainty over macroeconomic outlooks, having a direct impact on the credit risk of entities,
particularly, on the expected credit losses under IFRS 9. The situation remains unclear, including the remaining duration of the
pandemic. At the outset of the pandemic, the expectation was that this situation would provoke a severe recession followed by an
economic recovery, but which would not achieve the pre-crisis GDP levels in the short-term, supported by the measures issued by
governments and monetary authorities.
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This situation prompted the accounting authorities and the banking supervisors to adopt measures in order to mitigate the impacts
that the crisis would have on the calculation of expected credit losses under IFRS 9 as well as on solvency, urging:
the entities to evaluate all the available information, weighing more the long-term forecasts against the short-term
economic factors
the governments to adopt measures to avoid the effects of impairment,
the entities to develop managerial measures as the design of specific products adapted to the situation which could occur
during this crisis.
Almost all accounting and prudential authorities issued recommendations or measures within the COVID-19 crisis framework
regarding the estimation of the expected losses under IFRS 9 in a coordinated manner.
The common denominator of all of these recommendations was that, given the difficulty of establishing reliable macroeconomic
forecasts, the transitory nature of the economic shock and the need to incorporate the effect of the mitigating measures issued by the
governments, a review of the automatic application of the models in order to increase the weight of the long-term macroeconomic
forecasts in the calculation of the expected losses was needed. As a result thereof, the expected outcome over the lifetime of the
transactions had more weight than the short-term macroeconomic impact.
In this respect, the BBVA Group took into account those recommendations in the calculation of the expected credit losses under IFRS
9, considering that the economic situation caused by the COVID-19 pandemic is transitory and is expected to be followed by a
recovery, even if there is uncertainty over the level and the time period of such recovery. As a consequence, different scenarios have
been taken into consideration in the calculation of expected losses, resulting in the model management believes suits best the current
economic situation and the combined recommendations issued by the authorities.
In 2021, once the most critical phase of the pandemic has been overcome, the forward looking information incorporated in the
calculation of expected losses is in line with the macroeconomic perspectives published by BBVA Research as was usual until the
beginning of the pandemic. However, certain management adjustments are maintained as described in the section "Additional
adjustments to expected loss measurement" to cover exposures that are estimated even with a greater degree of uncertainty.
BBVA Research forecasts a maximum of five years for the macroeconomic variables. The following estimates for the next five years of
the Gross Domestic Product (GDP) growth, of the unemployment rate and of the House Price Index (HPI), for the most relevant
countries where it represents a significant factor, are determined by BBVA Research and have been used at the time of the calculation
of the ECL as of December 31, 2021:
Positive scenario of GDP, unemployment rate and HPI for the main geographies
Spain
Mexico
Turkey
Date
GDP
Unemployment
HPI
GDP
Unemployment
HPI
GDP
Unemployment
2021
5.52%
14.42%
0.33%
6.39%
4.18%
2.35%
11.63%
11.90%
2022
6.14%
12.50%
4.70%
4.07%
3.89%
5.38%
5.60%
11.35%
2023
5.13%
10.05%
3.06%
2.81%
3.75%
3.85%
5.80%
11.93%
2024
2.61%
8.48%
1.87%
2.17%
3.69%
3.07%
3.62%
12.66%
2025
2.22%
7.49%
1.56%
1.88%
3.64%
4.08%
3.66%
12.94%
2026
2.19%
6.71%
1.19%
1.83%
3.59%
3.95%
3.66%
13.05%
Peru
Argentina
Colombia
Date
GDP
Unemployment
GDP
Unemployment
GDP
Unemployment
2021
13.60%
11.33%
9.91%
15.12%
9.89%
15.36%
2022
4.91%
7.50%
6.69%
11.34%
5.33%
13.60%
2023
3.78%
6.82%
3.02%
9.48%
3.38%
13.22%
2024
2.76%
6.55%
2.09%
7.99%
3.30%
12.31%
2025
2.34%
6.52%
2.16%
6.89%
3.44%
11.58%
2026
2.28%
6.47%
2.12%
6.88%
3.51%
11.32%
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Base scenario of GDP, unemployment rate and HPI for the main geographies
Spain
Mexico
Turkey
Date
GDP
Unemployment
HPI
GDP
Unemployment
HPI
GDP
Unemployment
2021
5.23%
14.93%
(0.20)%
5.98%
4.22%
2.46%
9.46%
12.43%
2022
5.49%
13.98%
2.91%
3.19%
4.05%
5.30%
1.98%
12.80%
2023
4.89%
11.68%
2.04%
2.54%
3.92%
3.68%
5.04%
12.93%
2024
2.59%
10.08%
1.50%
2.09%
3.83%
3.07%
3.49%
13.03%
2025
2.22%
9.05%
1.10%
1.87%
3.77%
4.08%
3.54%
13.13%
2026
2.19%
8.15%
0.74%
1.82%
3.71%
3.93%
3.53%
13.23%
Peru
Argentina
Colombia
Date
GDP
Unemployment
GDP
Unemployment
GDP
Unemployment
2021
12.22%
11.38%
7.49%
15.50%
9.17%
15.44%
2022
2.32%
7.70%
2.30%
12.35%
4.02%
13.86%
2023
3.05%
7.06%
2.04%
10.40%
3.13%
13.51%
2024
2.76%
6.76%
1.98%
8.60%
3.29%
12.60%
2025
2.34%
6.70%
2.03%
7.38%
3.44%
11.87%
2026
2.28%
6.64%
1.99%
7.38%
3.51%
11.53%
Negative scenario of GDP, unemployment rate and HPI for the main geographies
Spain
Mexico
Turkey
Date
GDP
Unemployment
HPI
GDP
Unemployment
HPI
GDP
Unemployment
2021
4.95%
15.41%
(0.82)%
5.58%
4.27%
2.54%
7.29%
12.94%
2022
4.88%
15.41%
1.31%
2.33%
4.23%
5.13%
(1.87)%
14.26%
2023
4.68%
13.25%
1.09%
2.26%
4.10%
3.48%
4.09%
13.99%
2024
2.54%
11.65%
0.99%
2.03%
3.99%
2.92%
3.40%
13.41%
2025
2.18%
10.62%
0.35%
1.82%
3.90%
4.05%
3.47%
13.31%
2026
2.15%
9.61%
(0.01)%
1.78%
3.84%
3.93%
3.46%
13.40%
Peru
Argentina
Colombia
Date
GDP
Unemployment
GDP
Unemployment
GDP
Unemployment
2021
10.84%
11.43%
5.14%
15.86%
8.43%
15.52%
2022
(0.28)%
7.90%
(2.34)%
13.33%
2.72%
14.12%
2023
2.31%
7.30%
0.85%
11.29%
2.83%
13.79%
2024
2.76%
6.98%
1.86%
9.19%
3.29%
12.87%
2025
2.34%
6.91%
1.88%
7.83%
3.43%
12.13%
2026
2.28%
6.85%
1.83%
7.85%
3.51%
11.71%
  P.61
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The estimate for the next five years of the following rates, used in the measurement of the expected loss as of December 31, 2020,
consistent with the latest estimates made public at that date, was:
Positive scenario of GDP, unemployment rate and HPI for the main geographies
Spain
Mexico
Turkey
Date
GDP
Unemployment
HPI
GDP
Unemployment
HPI
GDP
Unemployment
2020
(11.20)%
16.44%
(1.44)%
(8.85)%
4.57%
1.71%
2.07%
13.45%
2021
6.63%
16.03%
(3.28)%
4.58%
5.40%
(1.23)%
9.08%
12.60%
2022
6.27%
12.72%
4.56%
3.80%
5.17%
0.32%
5.30%
11.58%
2023
2.95%
10.82%
5.79%
1.62%
5.04%
0.31%
4.13%
11.58%
2024
2.07%
9.58%
3.66%
1.47%
4.91%
1.01%
4.11%
11.19%
2025
2.01%
8.55%
3.57%
1.47%
4.76%
1.72%
4.10%
10.85%
Peru
Argentina
Colombia
Date
GDP
Unemployment
GDP
Unemployment
GDP
Unemployment
2020
(11.74)%
12.75%
(10.64)%
13.60%
(6.80)%
18.14%
2021
12.56%
10.29%
9.95%
14.39%
6.80%
16.14%
2022
5.25%
10.00%
3.52%
11.88%
3.70%
14.53%
2023
3.68%
8.73%
2.08%
8.99%
3.15%
14.28%
2024
3.58%
7.23%
2.11%
7.69%
3.27%
12.49%
2025
3.35%
6.88%
2.14%
6.78%
3.60%
12.28%
Base scenario of GDP, unemployment rate and HPI for the main geographies
Spain
Mexico
Turkey
Date
GDP
Unemployment
HPI
GDP
Unemployment
HPI
GDP
Unemployment
2020
(11.48)%
16.95%
(1.98)%
(9.25)%
4.62%
1.81%
(0.01)%
13.98%
2021
5.99%
17.51%
(5.08)%
3.71%
5.57%
(1.32)%
5.52%
14.05%
2022
6.04%
14.35%
3.48%
3.53%
5.35%
0.15%
4.53%
12.58%
2023
2.93%
12.41%
5.44%
1.55%
5.19%
0.31%
4.01%
11.95%
2024
2.07%
11.14%
3.20%
1.45%
5.03%
1.02%
3.99%
11.38%
2025
2.01%
9.99%
3.12%
1.46%
4.88%
1.71%
3.98%
11.03%
Peru
Argentina
Colombia
Date
GDP
Unemployment
GDP
Unemployment
GDP
Unemployment
2020
(13.04)%
12.80%
(13.00)%
13.98%
(7.51)%
18.23%
2021
10.05%
10.48%
5.54%
15.40%
5.48%
16.40%
2022
4.52%
10.23%
2.54%
12.80%
3.46%
14.83%
2023
3.69%
8.93%
1.98%
9.60%
3.15%
14.57%
2024
3.58%
7.41%
1.98%
8.18%
3.27%
12.78%
2025
3.35%
7.06%
2.01%
7.28%
3.60%
12.55%
  P.62
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Negative scenario of GDP, unemployment rate and HPI for the main geographies
Spain
Mexico
Turkey
Date
GDP
Unemployment
HPI
GDP
Unemployment
HPI
GDP
Unemployment
2020
(11.76)%
17.44%
(2.60)%
(9.64)%
4.67%
1.89%
(2.10)%
14.49%
2021
5.37%
18.94%
(6.69)%
2.84%
5.75%
(1.48)%
1.75%
15.51%
2022
5.82%
15.92%
2.49%
3.25%
5.53%
(0.06)%
3.56%
13.64%
2023
2.88%
13.99%
4.94%
1.48%
5.34%
0.17%
3.92%
12.33%
2024
2.03%
12.70%
2.45%
1.41%
5.17%
0.99%
3.91%
11.56%
2025
1.97%
11.45%
2.36%
1.41%
5.02%
1.70%
3.91%
11.20%
Peru
Argentina
Colombia
Date
GDP
Unemployment
GDP
Unemployment
GDP
Unemployment
2020
(14.33)%
12.85%
(15.28)%
14.34%
(8.25)%
18.31%
2021
7.53%
10.69%
0.89%
16.38%
4.16%
16.66%
2022
3.78%
10.48%
1.33%
13.69%
3.16%
15.10%
2023
3.69%
9.15%
1.86%
10.19%
3.15%
14.84%
2024
3.57%
7.62%
1.83%
8.63%
3.27%
13.04%
2025
3.35%
7.27%
1.86%
7.75%
3.60%
12.80%
Sensitivity to macroeconomic scenarios
A sensitivity exercise has been carried out on the expected losses due to variations in the key hypotheses as they are the ones that
introduce the greatest uncertainty in estimating such losses. As a first step, GDP and the House Price Index have been identified as
the most relevant variables. These variables have been subjected to shocks of +/- 100 bps in their entire window with impact of the
macro models. Independent sensitivities have been assessed, under the assumption of assigning a 100% probability to each
determined scenario with these independent shocks.
Variation in expected loss is determined both by re-staging (that is: in worse scenarios due to the recognition of lifetime credit losses
for additional operations that are transferred to stage 2 from stage 1 where 12 months of losses are valued: or vice versa in
improvement scenarios) as well as variations in the collective risk parameters (PD and LGD) of each financial instrument due to the
changes defined in the macroeconomic forecasts of the scenario.
Expected loss variation as of December 31, 2021
BBVA Group
Spain
Mexico
Turkey
GDP
Total
Portfolio
Retail
Mortgages
Wholesaler
Fixed
income
Total
Portfolio
Mortgages
Companies
Total
Portfolio
Mortgages
Cards
Total
Portfolio
Wholesale
Retail
-100pb
3.44%
3.18%
3.43%
4.87%
1.87%
3.33%
4.03%
4.16%
3.73%
2.06%
6.57%
2.39%
2.03%
2.67%
+100pb
(3.20)%
(2.96)%
(2.92)%
(4.54)%
(1.82)%
(3.06)%
(3.35)%
(3.97)%
(3.56)%
(1.96)%
(6.07)%
(2.29)%
(2.08)%
(2.47)%
Housing
price
-100pb
5.17%
0.78%
2.90%
+100pb
(5.11)%
(0.77)%
(2.73)%
  P.63
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Expected loss variation as of December 31, 2020
BBVA Group
Spain
Mexico
Turkey
GDP
Total
Portfolio
Retail
Mortgages
Wholesaler
Fixed
income
Total
Portfolio
Mortgages
Companies
Total
Portfolio
Mortgages
Cards
Total
Portfolio
Wholesale
Retail
-100pb
3.55%
3.47%
3.72%
3.91%
1.58%
3.72%
4.39%
3.96%
3.91%
2.20%
6.30%
1.56%
1.58%
1.62%
+100pb
(3.25)%
(3.14)%
(3.03)%
(3.69)%
(1.97)%
(3.32)%
(3.57)%
(3.53)%
(3.64)%
(2.07)%
(5.78)%
(1.47)%
(1.55)%
(1.47)%
Housing
price
-100pb
5.41%
0.79%
3.13%
+100pb
(5.35)%
(0.77)%
(4.47)%
Additional adjustments to expected loss measurement
In addition to what is described on individualized and collective estimates of expected losses and macroeconomic estimates, the
Group may supplement the expected losses if it deems it necessary to account for the effects that may not be included, either by
considering risk drivers or by the incorporation of sectorial particularities or that may affect a set of operations or borrowers. These
adjustments should be temporary, until the reasons that motivated them disappear or materialize.
For this reason, the expected losses have been supplemented with additional amounts that have been considered necessary to collect
the particular characteristics of borrowers, sectors or portfolios and that may not be identified in the general process. In order to
incorporate those effects that are not included in the impairment models, management adjustments to the expected losses exist,
which amounted to €311 million as of December 31, 2021 (€226 million in Spain, €18 million in Peru and €68 million in Mexico). As of
December 31, 2020 there were €223 million in Spain. The variation in 2021 in Spain and Peru is driven by an additional provision given
the possibility of new extensions in the financing granted or agreements aimed at ensuring business viability as well as a charge in
Mexico for the anticipation of the potential credit deterioration following the expiration of payment deferrals.
  P.64
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
7.2.2Credit risk exposure
In accordance with IFRS 7 “Financial instruments: Disclosures”, the BBVA Group’s credit risk exposure by headings in the balance
sheets as of December 31, 2021, 2020 and 2019 is provided below. It does not consider the loss allowances and the availability of
collateral or other credit enhancements to guarantee compliance with payment obligations. The details are broken down by financial
instruments and counterparties:
Maximum credit risk exposure (Millions of Euros)
Notes
December           
2021
Stage 1
Stage 2
Stage 3
Financial assets held for trading
92,560
Equity instruments
10
15,963
Debt securities
10
25,790
Loans and advances
10
50,807
Non-trading financial assets mandatorily at fair value through profit or loss
6,086
Equity instruments
11
5,303
Debt securities
11
128
Loans and advances
11
655
Financial assets designated at fair value through profit or loss
12
1,092
Derivatives (trading and hedging)
43,687
Financial assets at fair value through other comprehensive income
60,495
Equity instruments
13
1,320
Debt securities
59,148
58,587
561
Loans and advances to credit institutions
13
27
27
Financial assets at amortized cost
383,870
334,772
34,418
14,680
Debt securities
34,833
34,605
205
22
Loans and advances to central banks
5,687
5,687
Loans and advances to credit institutions
13,295
13,285
10
Loans and advances to customers
330,055
281,195
34,203
14,657
Total financial assets risk
587,789
Total loan commitments and financial guarantees
165,941
152,914
12,070
957
Loan commitments given
33
119,618
112,494
6,953
171
Financial guarantees given
33
11,720
10,146
1,329
245
Other commitments given
33
34,604
30,274
3,789
541
Total maximum credit exposure
753,730
  P.65
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Maximum credit risk exposure (Millions of Euros)
Notes
December           
2020
Stage 1
Stage 2
Stage 3
Financial assets held for trading
65,696
Equity instruments
10
11,458
Debt securities
10
23,970
Loans and advances
10
30,268
Non-trading financial assets mandatorily at fair value through profit or loss
5,198
Equity instruments
11
4,133
Debt securities
11
356
Loans and advances
11
709
Financial assets designated at fair value through profit or loss
12
1,117
Derivatives (trading and hedging)
46,302
Financial assets at fair value through other comprehensive income
69,537
Equity instruments
13
1,100
Debt securities
68,404
67,995
410
Loans and advances to credit institutions
13
33
33
Financial assets at amortized cost
379,857
334,552
30,607
14,698
Debt securities
35,785
35,759
6
20
Loans and advances to central banks
6,229
6,229
Loans and advances to credit institutions
14,591
14,565
20
6
Loans and advances to customers
323,252
277,998
30,581
14,672
Total financial assets risk
567,705
Total loan commitments and financial guarantees
179,440
165,726
12,682
1,032
Loan commitments given
33
132,584
124,104
8,214
265
Financial guarantees given
33
10,665
9,208
1,168
290
Other commitments given
33
36,190
32,414
3,300
477
Total maximum credit exposure
747,145
Maximum credit risk exposure (Millions of Euros)
Notes
December           
2019
Stage 1
Stage 2
Stage 3
Financial assets held for trading
67,238
Equity instruments
10
8,892
Debt securities
10
26,309
Loans and advances
10
32,037
Non-trading financial assets mandatorily at fair value through profit or loss
5,557
Equity instruments
11
4,327
Debt securities
11
110
Loans and advances
11
1,120
Financial assets designated at fair value through profit or loss
12
1,214
Derivatives (trading and hedging)
39,462
Financial assets at fair value through other comprehensive income
61,293
Equity instruments
13
2,420
Debt securities
58,841
58,590
250
Loans and advances to credit institutions
13
33
33
Financial assets at amortized cost
451,640
402,024
33,624
15,993
Debt securities
38,930
38,790
106
33
Loans and advances to central banks
4,285
4,285
Loans and advances to credit institutions
13,664
13,500
158
6
Loans and advances to customers
394,763
345,449
33,360
15,954
Total financial assets risk
626,404
Total loan commitments and financial guarantees
181,116
169,663
10,452
1,001
Loan commitments given
33
130,923
123,707
6,945
270
Financial guarantees given
33
10,984
9,804
955
224
Other commitments given
33
39,209
36,151
2,552
506
Total maximum credit exposure
807,520
  P.66
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The maximum credit exposure presented in the table above is determined by type of financial asset as explained below:
In the case of financial instruments recognized in the consolidated balance sheets, exposure to credit risk is considered
equal to its carrying amount (not including loss allowances) with the only exception of trading and hedging derivatives.
The maximum credit risk exposure on financial commitments and guarantees granted is the maximum that the Group
would be liable for if these guarantees were called in, or the higher amount pending to be disposed from the customer in the
case of commitments.
The calculation of risk exposure for derivatives is based on the sum of two factors: the derivatives fair value and their
potential risk (or "add-on").
The breakdown by geographical location and Stage of the maximum credit risk exposure, the accumulated allowances recorded and
the carrying amount of the loans and advances to customers as of December 31, 2021, 2020 and 2019 is shown below:
December 2021 (Millions of Euros)
Gross exposure
Accumulated allowances
Carrying amount
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Spain (*)
201,405
171,883
21,380
8,143
(5,277)
(722)
(923)
(3,631)
196,129
171,161
20,457
4,511
Mexico
57,847
51,665
4,261
1,921
(2,038)
(740)
(381)
(916)
55,809
50,925
3,880
1,005
Turkey (**)
33,472
26,497
4,134
2,841
(2,058)
(224)
(424)
(1,410)
31,414
26,273
3,711
1,431
South America
(***)
36,335
30,166
4,425
1,744
(1,736)
(277)
(362)
(1,096)
34,599
29,889
4,062
648
Others
996
984
3
9
(8)
(1)
(7)
988
983
3
2
Total (****)
330,055
281,195
34,203
14,657
(11,116)
(1,964)
(2,091)
(7,061)
318,939
279,231
32,112
7,596
Of which:
individual
(2,528)
(4)
(657)
(1,867)
Of which:
collective
(8,587)
(1,959)
(1,434)
(5,194)
(*)  Spain includes all countries where BBVA, S.A. operates.
(**) Turkey includes all countries in which Garanti BBVA operates.
(***)  In South America, BBVA Group operates mainly in Argentina, Colombia, Peru and Uruguay.
(****) The amount of the accumulated allowances includes the provisions recorded for credit risk over the remaining expected lifetime of purchased financial instruments. Those
provisions were determined at the moment of the Purchase Price Allocation and were originated mainly in the acquisition of Catalunya Banc S.A. (as of December 31, 2021, the
remaining balance was €266 million). These valuation adjustments are recognized in the consolidated income statement during the residual life of the operations or are applied to
the value corrections when the losses materialize.
December 2020 (Millions of Euros)
Gross exposure
Accumulated allowances
Carrying amount
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Spain (*)
195,983
171,397
16,387
8,199
(5,679)
(753)
(849)
(4,077)
190,304
170,644
15,538
4,122
Mexico
52,211
46,373
4,071
1,767
(2,211)
(685)
(442)
(1,083)
50,000
45,688
3,628
684
Turkey (**)
39,633
30,832
5,806
2,995
(2,338)
(246)
(535)
(1,557)
37,295
30,586
5,272
1,438
South America
(***)
34,499
28,484
4,312
1,703
(1,870)
(320)
(460)
(1,090)
32,629
28,165
3,852
612
Others
925
912
5
8
(7)
(1)
(6)
918
911
4
2
Total (****)
323,252
277,998
30,581
14,672
(12,105)
(2,005)
(2,287)
(7,813)
311,147
275,993
28,294
6,860
Of which:
individual
(2,611)
(10)
(479)
(2,122)
Of which:
collective
(9,494)
(1,995)
(1,808)
(5,691)
(*) Spain includes all countries where BBVA, S.A. operates.
(**) Turkey includes all countries in which Garanti BBVA operates.
(***) In South America, BBVA Group operates mainly in Argentina, Colombia, Peru and Uruguay.
(****) The amount of the accumulated allowances includes the provisions recorded for credit risk over the remaining expected lifetime of purchased financial instruments. Those
provisions were determined at the moment of the Purchase Price Allocation and were originated mainly in the acquisition of Catalunya Banc S.A. (as of December 31, 2020 the
remaining balance was €363 million). These valuation adjustments are recognized in the consolidated income statement during the residual life of the operations or are applied to
the value corrections when the losses materialize.
  P.67
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2019 (Millions of Euros)
Gross exposure
Accumulated allowances
Carrying amount
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Spain (*)
197,058
173,843
14,599
8,616
(5,311)
(712)
(661)
(3,939)
191,747
173,131
13,939
4,677
The United
States
57,387
49,744
7,011
632
(688)
(165)
(342)
(182)
56,699
49,580
6,670
450
Mexico
60,099
54,748
3,873
1,478
(2,013)
(697)
(404)
(912)
58,087
54,052
3,469
566
Turkey (**)
43,113
34,536
5,127
3,451
(2,613)
(189)
(450)
(1,974)
40,500
34,347
4,677
1,477
South America
(***)
36,265
31,754
2,742
1,769
(1,769)
(366)
(323)
(1,079)
34,497
31,388
2,419
690
Others
839
824
7
9
(8)
(1)
(1)
(6)
832
823
6
2
Total (****)
394,763
345,449
33,360
15,954
(12,402)
(2,129)
(2,181)
(8,093)
382,360
343,320
31,179
7,861
Of which:
individual
(2,795)
(6)
(347)
(2,441)
Of which:
collective
(9,608)
(2,123)
(1,834)
(5,652)
(*) Spain includes all countries where BBVA, S.A. operates.
(**) Turkey includes all countries in which Garanti BBVA operates.
(***) In South America, BBVA Group operates mainly in Argentina, Colombia, Peru and Uruguay.
(****) The amount of the accumulated allowances includes the provisions recorded for credit risk over the remaining expected lifetime of purchased financial instruments. Those
provisions were determined at the moment of the Purchase Price Allocation and were originated mainly in the acquisition of Catalunya Banc S.A. (as of December 31, 2019 the
remaining balance was €433 million). These valuation adjustments are recognized in the consolidated income statement during the residual life of the operations or are applied to
the value corrections when the losses materialize.
The breakdown by counterparty of the maximum credit risk exposure, the accumulated allowances recorded, as well as the carrying
amount by stages of loans and advances to customers as of December 31, 2021, 2020 and 2019 is shown below:
December 2021 (Millions of Euros)
Gross exposure
Accumulated allowances
Net amount
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Public administrations
19,719
19,287
369
62
(37)
(13)
(5)
(19)
19,682
19,274
364
43
Other financial corporations
9,826
9,672
131
24
(23)
(8)
(6)
(9)
9,804
9,664
125
15
Non-financial corporations
146,797
120,140
19,366
7,290
(5,804)
(759)
(1,306)
(3,738)
140,993
119,381
18,060
3,552
Households
153,714
132,096
14,336
7,281
(5,253)
(1,184)
(773)
(3,295)
148,461
130,912
13,563
3,986
Loans and advances to
customers
330,055
281,195
34,203
14,657
(11,116)
(1,964)
(2,091)
(7,061)
318,939
279,231
32,112
7,596
December 2020 (Millions of Euros)
Gross exposure
Accumulated allowances
Net amount
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Public administrations
19,439
19,163
200
76
(48)
(14)
(9)
(25)
19,391
19,149
191
51
Other financial corporations
9,856
9,747
95
14
(39)
(25)
(6)
(7)
9,817
9,722
88
7
Non-financial corporations
142,547
119,891
15,179
7,477
(6,123)
(774)
(1,110)
(4,239)
136,424
119,117
14,069
3,238
Households
151,410
129,196
15,108
7,106
(5,895)
(1,192)
(1,161)
(3,542)
145,515
128,005
13,946
3,564
Loans and advances to
customers
323,252
277,998
30,581
14,672
(12,105)
(2,005)
(2,287)
(7,813)
311,147
275,993
28,294
6,860
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2019 (Millions of Euros)
Gross exposure
Accumulated allowances
Net amount
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Public administrations
28,281
27,511
682
88
(59)
(15)
(22)
(21)
28,222
27,496
660
66
Other financial corporations
11,239
11,085
136
17
(31)
(19)
(2)
(10)
11,207
11,066
134
8
Non-financial corporations
173,254
148,768
16,018
8,468
(6,465)
(811)
(904)
(4,750)
166,789
147,957
15,114
3,718
Households
181,989
158,085
16,523
7,381
(5,847)
(1,283)
(1,252)
(3,312)
176,142
156,801
15,272
4,069
Loans and advances to
customers
394,763
345,449
33,360
15,954
(12,402)
(2,129)
(2,181)
(8,093)
382,360
343,320
31,179
7,861
The breakdown by counterparty and product of loans and advances, net of loss allowances, as well as the gross carrying amount by
type of product, classified in different headings of the assets, as of December 31, 2021, 2020 and 2019 is shown below:
December 2021 (Millions of Euros)
Central banks
General
governments
Credit
institutions
Other financial
corporations
Non-financial
corporations
Househol
ds
Total
Gross carrying
amount
On demand and short notice
6
321
2,339
495
3,161
3,345
Credit card debt
1
1,504
12,523
14,030
14,949
Commercial debtors
791
476
18,191
66
19,524
19,766
Finance leases
191
14
7,388
317
7,911
8,256
Reverse repurchase loans
1,192
2,788
23
4,004
4,013
Other term loans
4,174
18,440
4,004
5,413
110,204
134,505
276,739
286,127
Advances that are not loans
315
394
6,510
3,554
1,805
630
13,208
13,263
LOANS AND ADVANCES
5,681
19,822
13,303
9,804
141,431
148,536
338,577
349,719
By secured loans
Of which: mortgage loans
collateralized by immovable property
324
220
21,531
94,821
116,897
119,980
Of which: other collateralized loans
1,180
1,413
2,534
390
3,512
1,950
10,979
11,335
By purpose of the loan
Of which: credit for consumption
42,294
42,294
45,236
Of which: lending for house purchase
95,209
95,209
96,612
By subordination
Of which: project finance loans
8,863
8,863
9,423
December 2020 (Millions of Euros)
Central banks
General
governments
Credit
institutions
Other financial
corporations
Non-financial
corporations
Househol
ds
Total
Gross carrying
amount
On demand and short notice
7
502
1,798
528
2,835
3,021
Credit card debt
2
1,485
11,605
13,093
14,220
Commercial debtors
898
317
14,262
67
15,544
15,796
Finance leases
197
6
7,125
322
7,650
8,013
Reverse repurchase loans
472
1,914
71
2,457
2,463
Other term loans
5,690
18,111
3,972
5,799
111,141
132,603
277,317
287,467
Advances that are not loans
48
260
8,721
3,191
1,084
473
13,777
13,833
LOANS AND ADVANCES
6,209
19,475
14,608
9,817
136,966
145,598
332,672
344,813
By secured loans
Of which: mortgage loans
collateralized by immovable property
372
209
22,091
94,147
116,819
120,194
Of which: other collateralized loans
472
952
317
3,763
2,059
7,562
7,776
By purpose of the loan
Of which: credit for consumption
39,799
39,799
43,037
Of which: lending for house purchase
94,098
94,098
95,751
By subordination
Of which: project finance loans
10,721
10,721
11,032
  P.69
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2019 (Millions of Euros)
Central banks
General
governments
Credit
institutions
Other financial
corporations
Non-financial
corporations
Househol
ds
Total
Gross carrying
amount
On demand and short notice
9
118
2,328
595
3,050
3,251
Credit card debt
10
1
3
1,940
14,401
16,355
17,608
Commercial debtors
971
230
15,976
99
17,276
17,617
Finance leases
227
6
8,091
387
8,711
9,095
Reverse repurchase loans
1,817
26
1,843
1,848
Other term loans
4,240
26,734
4,121
7,795
137,934
160,223
341,047
351,230
Advances that are not loans
35
865
7,743
3,056
951
506
13,156
13,214
LOANS AND ADVANCES
4,275
28,816
13,682
11,208
167,246
176,211
401,438
413,863
By secured loans
Of which: mortgage loans
collateralized by immovable property
1,067
15
261
23,575
111,085
136,003
139,317
Of which: other collateralized loans
10,447
93
2,106
29,009
6,893
48,548
49,266
By purpose of the loan
Of which: credit for consumption
46,356
46,356
49,474
Of which: lending for house purchase
110,178
110,178
111,636
By subordination
Of which: project finance loans
12,259
12,259
12,415
7.2.3Mitigation of credit risk, collateralized credit risk and other credit enhancements
In certain cases, maximum credit risk exposure is reduced by collateral, credit enhancements and other actions which mitigate the
Group’s exposure. The BBVA Group applies a credit risk hedging and mitigation policy deriving from a banking approach focused on
relationship banking. The existence of guarantees could be a necessary but not sufficient instrument for accepting risks, as the
assumption of risks by the Group requires prior evaluation of the debtor’s capacity for repayment, or that the debtor can generate
sufficient resources to allow the amortization of the risk incurred under the agreed terms.
The policy of accepting risks is therefore organized into three different levels in the BBVA Group:
Analysis of the financial risk of the transaction, based on the debtor’s capacity for repayment or generation of funds.
The constitution of guarantees that are adequate, or at any rate generally accepted, for the risk assumed, in any of the
generally accepted forms: monetary, secured, personal or hedge guarantees; and finally
Assessment of the repayment risk (asset liquidity) of the guarantees received.
This is carried out through a prudent risk policy that consists of the analysis of the financial risk, based on the capacity for
reimbursement or generation of resources of the borrower, the analysis of the guarantee, assessing, among others, the efficiency, the
robustness and the risk, the adequacy of the guarantee with the operation and other aspects such as the location, currency,
concentration or the existence of limitations. Additionally, the necessary tasks for the constitution of guarantees must be carried out -
in any of the generally accepted forms (collaterals, personal guarantees and financial hedge instruments) - appropriate to the risk
assumed.
The procedures for the management and valuation of collateral are set out in the corporate general policies (retail and wholesale),
which establish the basic principles for credit risk management, including the management of collaterals assigned in transactions with
customers. The criteria for the systematic, standardized and effective treatment of collateral in credit transaction procedures in
BBVA Group’s wholesale and retail banking are included in the Specific Collateral Rules.
The methods used to value the collateral are in line with the best market practices and imply the use of appraisal of real-estate
collateral, the market price in market securities, the trading price of shares in mutual funds, etc. All the collaterals received must be
correctly assigned and entered in the corresponding register. They must also have the approval of the Group’s legal units.
The valuation of the collateral is taken into account in the calculation of the expected losses. The Group has developed internal
models to estimate the realization value of the collaterals received, the time that elapses until then, the costs for their acquisition,
maintenance and subsequent sale, from real observations based on its own experience. This modeling is part of the LGD estimation
processes that are applied to the different segments, and is included within the annual review and validation procedures.
The following is a description of the main types of collateral for each financial instrument class:
Debt instruments held for trading: The guarantees or credit enhancements obtained directly from the issuer or
counterparty are implicit in the clauses of the instrument (mainly guarantees of the issuer).
Derivatives and hedging derivatives: In derivatives, credit risk is minimized through contractual netting agreements, where
positive- and negative-value derivatives with the same counterparty are offset for their net balance. There may likewise be
other kinds of guarantees and collaterals, depending on counterparty solvency and the nature of the transaction (mainly
collaterals).
  P.70
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The summary of the offsetting effect (via netting and collateral) for derivatives and securities operations as of December 31,
2021 is presented in Note 7.4.2.
Other financial assets designated at fair value through profit or loss and financial assets at fair value through other
comprehensive income: The guarantees or credit enhancements obtained directly from the issuer or counterparty are
inherent to the structure of the instrument (mainly personal guarantees).
As of December 31, 2021, 2020 and 2019, BBVA Group had no credit risk exposure of impaired financial assets at fair value
through other comprehensive income (see Note 7.2.2).
Financial assets at amortized cost:
a.Loans and advances to credit institutions: These usually have the counterparty’s personal guarantee or pledged
securities in the case of repos.
b.Loans and advances to customers: Most of these loans and advances are backed by personal guarantees
extended by the customer. There may also be collateral to secure loans and advances to customers (such as
mortgages, cash collaterals, pledged securities and other collateral), or to obtain other credit enhancements
(bonds or insurances).
c.Debt securities: The guarantees or credit enhancements obtained directly from the issuer or counterparty are
inherent to the structure of the instrument.
Financial guarantees, other contingent risks and drawable by third parties: these have the counterparty’s personal
guarantee or other types of collaterals.
The disclosure of impaired loans and advances at amortized cost covered by collateral (see Note 7.2.6), by type of collateral, as of
December 31, 2021, 2020 and 2019, is the following:
Impaired loans and advances at amortized cost covered by collateral (Millions of Euros)
Maximum
exposure to
credit risk
Of which secured by collateral
Residential
properties
Commercial
properties
Cash
Others
Financial
December 2021
14,657
2,875
1,068
5
33
886
December 2020
14,678
2,717
789
18
52
575
December 2019
15,959
3,396
939
35
221
542
The value of guarantees received as of December 31, 2021, 2020 and 2019, is the following:
Guarantees received (Millions of Euros)
2021
2020
2019
Value of collateral
117,362
116,900
152,454
Of which: guarantees normal risks under special monitoring
11,768
11,296
14,623
Of which: guarantees non-performing risks
3,981
3,577
4,590
Value of other guarantees
48,680
47,012
35,464
Of which: guarantees normal risks under special monitoring
7,404
4,045
3,306
Of which: guarantees non-performing risks
886
575
542
Total value of guarantees received
166,042
163,912
187,918
The maximum credit risk exposure of impaired financial guarantees and other commitments at December 31, 2021, 2020 and 2019
amounts to €957, €1,032 and €1,001 million, respectively (see Note 7.2.2).
7.2.4Credit quality of financial assets that are neither past due nor impaired
The BBVA Group has tools that enable it to rank the credit quality of its transactions and customers based on an assessment and its
correspondence with the probability of default (“PD”) scales. To analyze the performance of PD, the Group has a series of tracking
tools and historical databases that collect the pertinent internally generated information. These tools can be grouped together into
scoring and rating models.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Scoring
Scoring is a decision-making model that contributes to both the arrangement and management of retail loans: consumer loans,
mortgages, credit cards for individuals, etc. Scoring is the tool used to decide to originate a loan, what amount should be originated
and what strategies can help establish the price, because it is an algorithm that sorts transactions by their credit quality. This
algorithm enables the BBVA Group to assign a score to each transaction requested by a customer, on the basis of a series of objective
characteristics that have statistically been shown to distinguish between the quality and risk of this type of transactions. The
advantage of scoring lies in its simplicity and homogeneity: all that is needed is a series of objective data for each customer, and this
data is analyzed automatically using an algorithm.
There are three types of scoring, based on the information used and on its purpose:
Reactive scoring: measures the risk of a transaction requested by an individual using variables relating to the requested
transaction and to the customer’s socio-economic data available at the time of the request. The new transaction is
approved or rejected depending on the score.
Behavioral scoring: scores transactions for a given product in an outstanding risk portfolio of the entity, enabling the credit
rating to be tracked and the customer’s needs to be anticipated. It uses transaction and customer variables available
internally. Specifically, variables that refer to the behavior of both the product and the customer.
Proactive scoring: gives a score at customer level using variables related to the individual’s general behavior with the entity,
and to his/her payment behavior in all the contracted products. The purpose is to track the customer’s credit quality and it
is used to pre-approve new transactions.
Rating
Rating tools, as opposed to scoring tools, do not assess transactions but focus on the rating of customers instead: companies,
corporations, SMEs, general governments, etc. A rating tool is an instrument that, based on a detailed financial study, helps
determine a customer’s ability to meet his/her financial obligations. The final rating is usually a combination of various factors: on one
hand, quantitative factors, and on the other hand, qualitative factors. It is a middle road between an individual analysis and a
statistical analysis.
The main difference between ratings and scorings is that the latter are used to assess retail products, while ratings use a wholesale
banking customer approach. Moreover, scorings only include objective variables, while ratings add qualitative information. And
although both are based on statistical studies, adding a business view, rating tools give more weight to the business criterion
compared to scoring tools.
For portfolios where the number of defaults is low (sovereign risk, corporates, financial entities, etc.) the internal information is
supplemented by “benchmarking” of the external rating agencies (Moody’s, Standard & Poor’s and Fitch). To this end, each year the
PDs compiled by the rating agencies at each level of risk rating are compared, and the measurements compiled by the various
agencies are mapped against those of the BBVA master rating scale.
The probability of default of transactions or customers is calibrated with a long-term view, since its purpose is to measure the risk
quality beyond its time of estimation, seeking to capture information representative of the behavior of the portfolios during a
complete economic cycle (a long-term average probability of default). This probability is mapped to the master scale developed by
the BBVA Group in order to facilitate a homogeneous classification of its different risk portfolios.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The table below shows the abridged scale used to classify the BBVA Group’s outstanding risk as of December 31, 2021:
Internal rating
Probability of default
(basis points)
Reduced List (22 groups)
Average
Minimum from >=
Maximum
AAA
1
2
AA+
2
2
3
AA
3
3
4
AA-
4
4
5
A+
5
5
6
A
8
6
9
A-
10
9
11
BBB+
14
11
17
BBB
20
17
24
BBB-
31
24
39
BB+
51
39
67
BB
88
67
116
BB-
150
116
194
B+
255
194
335
B
441
335
581
B-
785
581
1,061
CCC+
1,191
1,061
1,336
CCC
1,500
1,336
1,684
CCC-
1,890
1,684
2,121
CC+
2,381
2,121
2,673
CC
3,000
2,673
3,367
CC-
3,780
3,367
4,243
These different levels and their probability of default were calculated by using as a reference the rating scales and default rates
provided by the external agencies Standard & Poor’s and Moody’s. These calculations establish the levels of probability of default for
the BBVA Group’s Master Rating Scale. Although this scale is common to the entire Group, the calibrations (mapping scores to PD
sections/Master Rating Scale levels) are carried out at tool level for each country in which the Group has tools available.
The table below outlines the distribution by probability of default within 12 months and through the lifetime of the asset, and stages of
the gross carrying amount of loans and advances to customers in percentage terms of the BBVA Group as of December 31, 2021,
2020 and 2019:
Probability of default (basis points)
2021
2020
2019
Subject to 12 month
ECL (Stage 1)
Subject to
lifetime ECL
(Stage 2)
Subject to 12 month
ECL (Stage 1)
Subject to
lifetime ECL
(Stage 2)
Subject to 12 month
ECL (Stage 1)
Subject to
lifetime ECL
(Stage 2)
%
%
%
%
%
%
0 to 2
5.8
4.0
5.5
2 to 5
15.7
0.1
10.2
0.1
6.3
5 to 11
15.2
0.2
7.7
0.1
14.6
0.2
11 to 39
18.7
0.6
26.8
0.5
24.5
0.8
39 to 194
19.1
2.5
24.0
2.3
24.5
1.6
194 to 1,061
12.2
3.8
15.1
3.4
14.0
3.6
1,061 to 2,121
1.9
1.5
1.5
1.2
1.4
1.2
> 2,121
0.8
1.9
0.6
2.5
0.4
1.5
Total
89.4
10.6
89.9
10.1
91.0
9.0
  P.73
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
7.2.5Impaired loan risks
The breakdown of loans and advances within financial assets at amortized cost, by impaired amount, accumulated impairment, gross
carrying amount and by counterparties, as of December 31, 2021, 2020 and 2019 is as follows:
December 2021 (Millions of Euros)
Gross
carrying
amount
Impaired loans
and advances
Accumulated
impairment
Impaired loans
and advances
as a % of the
total
Central banks
5,687
(6)
%
General governments
19,719
62
(37)
0.3%
Credit institutions
13,295
(19)
%
Other financial corporations
9,826
24
(23)
0.2%
Non-financial corporations
146,797
7,290
(5,804)
5.0%
Agriculture, forestry and fishing
4,077
125
(154)
3.1%
Mining and quarrying
4,889
222
(130)
4.5%
Manufacturing
35,058
1,003
(867)
2.9%
Electricity, gas, steam and air conditioning supply
13,718
570
(489)
4.2%
Water supply
782
22
(21)
2.9%
Construction
8,336
894
(619)
10.7%
Wholesale and retail trade
25,856
1,311
(1,104)
5.1%
Transport and storage
10,310
879
(400)
8.5%
Accommodation and food service activities
7,693
470
(405)
6.1%
Information and communications
6,533
117
(56)
1.8%
Financial and insurance activities
6,216
197
(181)
3.2%
Real estate activities
9,438
719
(466)
7.6%
Professional, scientific and technical activities
3,910
185
(152)
4.7%
Administrative and support service activities
3,046
181
(132)
5.9%
Public administration and defense; compulsory social
security
203
9
(11)
4.5%
Education
582
43
(34)
7.4%
Human health services and social work activities
1,888
48
(41)
2.5%
Arts, entertainment and recreation
1,011
209
(95)
20.7%
Other services
3,250
84
(447)
2.6%
Households
153,714
7,281
(5,253)
4.7%
LOANS AND ADVANCES
349,037
14,657
(11,142)
4.2%
  P.74
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2020 (Millions of Euros)
Gross
carrying
amount
Impaired  loans
and advances
Accumulated
impairment
Impaired 
loans and
advances as a
% of the total
Central banks
6,229
(20)
%
General governments
19,439
76
(48)
0.4%
Credit institutions
14,591
6
(16)
%
Other financial corporations
9,856
14
(39)
0.1%
Non-financial corporations
142,547
7,477
(6,123)
5.2%
Agriculture, forestry and fishing
3,438
132
(108)
3.8%
Mining and quarrying
4,349
47
(59)
1.1%
Manufacturing
33,771
1,486
(1,129)
4.4%
Electricity, gas, steam and air conditioning supply
13,490
591
(509)
4.4%
Water supply
899
17
(15)
1.9%
Construction
10,019
1,397
(722)
13.9%
Wholesale and retail trade
24,594
1,456
(1,223)
5.9%
Transport and storage
8,117
489
(368)
6.0%
Accommodation and food service activities
8,337
358
(294)
4.3%
Information and communications
5,764
73
(60)
1.3%
Financial and insurance activities
5,298
123
(132)
2.3%
Real estate activities
10,025
617
(494)
6.2%
Professional, scientific and technical activities
2,886
177
(124)
6.1%
Administrative and support service activities
3,955
142
(192)
3.6%
Public administration and defense, compulsory social
security
129
5
(4)
3.5%
Education
665
54
(43)
8.1%
Human health services and social work activities
1,812
67
(59)
3.7%
Arts, entertainment and recreation
1,131
46
(65)
4.1%
Other services
3,871
198
(523)
5.1%
Households
151,410
7,106
(5,895)
4.7%
LOANS AND ADVANCES
344,072
14,678
(12,141)
4.3%
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2019 (Millions of Euros)
Gross
carrying
amount
Impaired  loans
and advances
Accumulated
impairment
Impaired 
loans and
advances as a
% of the total
Central banks
4,285
(9)
%
General governments
28,281
88
(60)
0.3%
Credit institutions
13,664
6
(15)
%
Other financial corporations
11,239
17
(31)
0.2%
Non-financial corporations
173,254
8,467
(6,465)
4.9%
Agriculture, forestry and fishing
3,758
154
(124)
4.1%
Mining and quarrying
4,669
100
(86)
2.1%
Manufacturing
39,517
1,711
(1,242)
4.3%
Electricity, gas, steam and air conditioning supply
12,305
684
(575)
5.6%
Water supply
900
14
(16)
1.6%
Construction
10,945
1,377
(876)
12.6%
Wholesale and retail trade
27,467
1,799
(1,448)
6.6%
Transport and storage
9,638
507
(392)
5.3%
Accommodation and food service activities
8,703
279
(203)
3.2%
Information and communications
6,316
95
(65)
1.5%
Financial and insurance activities
6,864
191
(140)
2.8%
Real estate activities
19,435
782
(527)
4.0%
Professional, scientific and technical activities
4,375
167
(140)
3.8%
Administrative and support service activities
3,415
118
(134)
3.4%
Public administration and defense, compulsory social
security
282
5
(6)
1.7%
Education
903
41
(38)
4.5%
Human health services and social work activities
4,696
66
(55)
1.4%
Arts, entertainment and recreation
1,396
47
(39)
3.4%
Other services
7,671
331
(360)
4.3%
Households
181,989
7,381
(5,847)
4.1%
LOANS AND ADVANCES
412,711
15,959
(12,427)
3.9%
The changes during the years 2021, 2020 and 2019 of impaired financial assets and contingent risks are as follows:
Changes in impaired financial assets and guarantees given (Millions of Euros)
2021
2020
2019
Balance at the beginning
15,478
16,770
17,134
Additions
8,556
9,533
9,857
Decreases (*)
(4,555)
(5,024)
(5,874)
Net additions
4,001
4,509
3,983
Amounts written-off
(3,613)
(3,603)
(3,803)
Exchange differences and other
(399)
(968)
(544)
Discontinued operations
(1,230)
Balance at the end
15,467
15,478
16,770
(*) Reflects the total amount of impaired loans derecognized from the consolidated balance sheet throughout the year as a result of mortgage foreclosures and real estate assets
received in lieu of payment as well as monetary recoveries.
The Group estimates that the update in the definition of credit impairment (default) (see Note 2.2.1) led to an increase of €1,262
million in impaired financial assets. Regarding expected credit losses, the impact of this change is not considered to be significant,
since most of the affected operations were previously classified within stage 2 and, consequently, their credit risk coverage already
corresponded to the expected credit losses throughout the expected lifetime of the operation.
For the year ended December 31, 2021, the impairment charges recognized under the heading “Impairment or reversal of impairment
on financial assets not measured at fair value through profit or loss or net gains by modification" amounted to €3,034 million (€5,179
million for the year ended December 31, 2020) (see Note 47).
During 2021, three factors have contributed to lower impairment charges compared to the previous year:
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a favorable demand recovery based on stimuli measures put in place by governments, savings during the pandemic and
vaccination, as well as an upward revision in the forecasted GDP growth, which, although positive, has lost momentum by
the end of the year due to short-term pressures. Such pressures are likely to be temporary and related to the supply chain
and the rise in inflation rates,
improved performance of the underlying business. In particular, limited additions to stage 3 have been supported by sound
recoveries throughout the year,
and, to a lower extent, lower management adjustments, aligned with the improvement of the macroeconomic scenario.
The changes during the years 2021, 2020 and 2019 in financial assets derecognized from the accompanying consolidated balance
sheet as their recovery is considered unlikely ("write-offs"), is shown below:
Changes in impaired financial assets written-off from the balance sheet (Millions of Euros)
Notes
2021
2020
2019
Balance at the beginning
22,001
26,245
32,343
Companies held for sale (*)
(4,646)
Increase
3,709
3,440
4,712
Decrease:
(3,605)
(2,715)
(11,039)
Re-financing or restructuring
(1)
(7)
(2)
Cash recovery
47
(423)
(339)
(919)
Foreclosed assets
(17)
(479)
(617)
Sales  (**)
(2,437)
(1,223)
(8,325)
Debt forgiveness
(599)
(607)
(493)
Time-barred debt and other causes
(129)
(60)
(682)
Net exchange differences
(116)
(323)
230
Balance at the end
21,990
22,001
26,245
(*)  The amount in 2020 includes the balance of the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
(**) Includes principal and interest.
As indicated in Note 2.2.1, although they have been derecognized from the consolidated balance sheet, the BBVA Group continues to
attempt to collect on these written-off financial assets, until the rights to receive them are fully extinguished, either because it is a
time-barred financial asset, the financial asset is forgiven, or other reason.
7.2.6Loss allowances
Movements, measured over a 12-month period, in gross accounting balances and accumulated allowances for loan losses during
2021, 2020 and 2019 are recorded on the accompanying consolidated balance sheet as of December 31, 2021, 2020 and 2019, in
order to cover the estimated loss allowances in loans and advances and debt securities measured at amortized cost.
Changes in gross accounting balances of loans and advances at amortized cost. Year 2021 (Millions of Euros)
Stage 1
Stage 2
Stage 3
Total
Balance at the beginning
298,793
30,601
14,678
344,072
Transfers of financial assets:
(10,785)
8,640
2,145
Transfers from stage 1 to Stage 2
(14,482)
14,482
Transfers from stage 2 to Stage 1
4,905
(4,905)
Transfers to Stage 3
(1,772)
(1,945)
3,717
Transfers from Stage 3
564
1,009
(1,573)
Net annual origination of financial
assets
17,876
(4,729)
1,217
14,364
Becoming write-offs
(74)
(68)
(3,095)
(3,237)
Changes in model / methodology
Foreign exchange
(6,054)
(1,902)
(216)
(8,172)
Modifications that do not result in
derecognition
187
1,642
189
2,018
Other
224
29
(261)
(8)
Balance at the end
300,167
34,213
14,657
349,037
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Changes in allowances of loans and advances at amortized cost. Year 2021 (Millions of Euros)
Stage 1
Stage 2
Stage 3
Total
Balance at the beginning
(2,037)
(2,289)
(7,815)
(12,141)
Transfers of financial assets:
187
441
(2,521)
(1,893)
Transfers from stage 1 to Stage 2
139
(602)
(463)
Transfers from stage 2 to Stage 1
(60)
307
247
Transfers to Stage 3
111
802
(2,775)
(1,862)
Transfers from Stage 3
(3)
(66)
254
185
Net annual origination of allowances
(563)
(57)
(314)
(933)
Becoming write-offs
45
56
2,694
2,795
Changes in model / methodology
Foreign exchange
70
(270)
719
519
Modifications that do not result in
derecognition
12
(79)
(122)
(189)
Other
297
106
298
701
Balance at the end
(1,990)
(2,091)
(7,061)
(11,142)
Changes in gross accounting balances of loans and advances at amortized cost. Year 2020 (Millions of Euros)
Stage 1
Stage 2
Stage 3
Total
Balance at the beginning
363,234
33,518
15,959
412,711
Transfers of financial assets:
(11,935)
8,807
3,128
Transfers from stage 1 to Stage 2
(15,843)
15,843
Transfers from stage 2 to Stage 1
5,107
(5,107)
Transfers to Stage 3
(1,701)
(2,659)
4,359
Transfers from Stage 3
502
729
(1,231)
Net annual origination of financial assets
16,119
(827)
102
15,395
Becoming write-offs
(3)
(2)
(2,944)
(2,949)
Changes in model / methodology
Foreign exchange
(21,472)
(2,342)
(1,157)
(24,970)
Modifications that do not result in derecognition
(204)
827
511
1,134
Other
(283)
(190)
270
(204)
Discontinued operations
(46,664)
(9,190)
(1,192)
(57,045)
Balance at the end
298,793
30,601
14,678
344,072
Changes in allowances of loans and advances at amortized cost. Year 2020 (Millions of Euros)
Stage 1
Stage 2
Stage 3
Total
Balance at the beginning
(2,149)
(2,183)
(8,094)
(12,427)
Transfers of financial assets:
184
(511)
(1,806)
(2,133)
Transfers from stage 1 to stage 2
156
(923)
(766)
Transfers from stage 2 to stage 1
(50)
253
202
Transfers to stage 3
81
218
(1,950)
(1,652)
Transfers from stage 3
(3)
(59)
144
83
Net annual origination of allowances
(872)
(795)
(1,329)
(2,996)
Becoming write-offs
2,567
2,568
Changes in model / methodology
Foreign exchange
227
256
721
1,204
Modifications that do not result in
derecognition
12
(118)
(177)
(283)
Other
160
618
25
803
Discontinued operations
401
444
278
1,123
Balance at the end
(2,037)
(2,289)
(7,815)
(12,141)
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Changes in gross accounting balances of loans and advances at amortized cost. Year 2019 (Millions of Euros)
Stage 1
Stage 2
Stage 3
Total
Balance at the beginning
352,282
30,707
16,359
399,347
Transfers of financial assets:
(9,021)
6,279
2,741
Transfers from stage 1 to stage 2
(13,546)
13,546
Transfers from stage 2 to stage 1
5,656
(5,656)
Transfers to stage 3
(1,571)
(2,698)
4,269
Transfers from stage 3
440
1,087
(1,527)
Net annual origination of financial assets
20,296
(2,739)
246
17,804
Becoming write-offs
(152)
(349)
(3,407)
(3,908)
Changes in model / methodology
Foreign exchange
1,611
35
16
1,662
Modifications that do not result in derecognition
(1)
(27)
15
(13)
Other
(1,782)
(388)
(11)
(2,180)
Balance at the end
363,234
33,518
15,959
412,711
Changes in allowances of loans and advances at amortized cost. Year 2019 (Millions of Euros)
Stage 1
Stage 2
Stage 3
Total
Balance at the beginning
(2,082)
(2,375)
(7,761)
(12,217)
Transfers of financial assets:
176
(227)
(1,574)
(1,626)
Transfers from stage 1 to stage 2
126
(649)
(523)
Transfers from stage 2 to stage 1
(38)
273
235
Transfers to stage 3
89
234
(1,810)
(1,487)
Transfers from stage 3
(1)
(86)
236
149
Net annual origination of allowances
(542)
(116)
(1,711)
(2,370)
Becoming write-offs
130
337
2,789
3,256
Changes in model / methodology
Foreign exchange
(30)
(18)
69
20
Modifications that do not result in
derecognition
(15)
(149)
(89)
(254)
Other
215
366
183
764
Balance at the end
(2,149)
(2,183)
(8,094)
(12,427)
7.2.7Refinancing and restructuring transactions
Group policies and principles with respect to refinancing and restructuring transactions
Refinancing and restructuring transactions (see definition in the Glossary) are carried out with customers who have requested such a
transaction in order to meet their current loan payments if they are expected, or may be expected, to experience financial difficulty in
making the payments in the future.
The basic aim of a refinancing and restructuring transaction is to provide the customer with a situation of financial viability over time
by adapting repayment of the loan incurred with the Group to the customer’s new situation of fund generation. The use of refinancing
and restructuring for other purposes, such as to delay loss recognition, is contrary to BBVA Group policies.
The BBVA Group’s refinancing and restructuring policies are based on the following general principles:
Refinancing and restructuring is authorized according to the capacity of customers to pay the new installments. This is done
by first identifying the origin of the payment difficulties and then carrying out an analysis of the customers’ viability,
including an updated analysis of their economic and financial situation and capacity to pay and generate funds. If the
customer is a company, the analysis also covers the situation of the industry in which it operates.
With the aim of increasing the solvency of the transaction, new guarantees and/or guarantors of demonstrable solvency are
obtained where possible. An essential part of this process is an analysis of the effectiveness of both the new and original
guarantees.
This analysis is carried out from the overall customer or group perspective.
Refinancing and restructuring transactions do not in general increase the amount of the customer’s loan, except for the
expense inherent to the transaction itself.
The capacity to refinance and restructure a loan is not delegated to the branches, but decided on by the risk units.
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The decisions made are reviewed from time to time with the aim of evaluating full compliance with refinancing and
restructuring policies.
These general principles are adapted in each case according to the conditions and circumstances of each geographical area in which
the Group operates, and to the different types of customers involved.
In the case of retail customers (private individuals), the main aim of the BBVA Group’s policy on refinancing and restructuring a loan is
to avoid default arising from a customer’s temporary liquidity problems by implementing structural solutions that do not increase the
balance of the customer’s loan. The solution required is adapted to each case and the loan repayment is made easier, in accordance
with the following principles:
Analysis of the viability of transactions based on the customer’s willingness and ability to pay, which may be reduced, but
should nevertheless be present. The customer must therefore repay at least the interest on the transaction in all cases. No
arrangements may be concluded that involve a grace period for both principal and interest.
Refinancing and restructuring of transactions is only allowed on those loans in which the BBVA Group originally entered
into.
Customers subject to refinancing and restructuring transactions are excluded from marketing campaigns of any kind.
In the case of non-retail customers (mainly companies, enterprises and corporates), refinancing/restructuring is authorized
according to an economic and financial viability plan based on:
Forecasted future income, margins and cash flows to allow entities to implement cost adjustment measures (industrial
restructuring) and a business development plan that can help reduce the level of leverage to sustainable levels (capacity to
access the financial markets).
Where appropriate, the existence of a divestment plan for assets and/or operating segments that can generate cash to
assist the deleveraging process.
The capacity of shareholders to contribute capital and/or guarantees that can support the viability of the plan.
In accordance with the Group’s policy, the conclusion of a loan refinancing and restructuring transaction does not mean the loan is
reclassified from "impaired" or "significant increase in credit risk" to normal risk. The reclassification to "significant increase in credit
risk" or normal risk categories must be based on the analysis mentioned earlier of the viability, upon completion of the probationary
periods described below.
The Group maintains the policy of including risks related to refinanced and restructured loans as either:
"Impaired assets", as although the customer is up to date with payments, they are classified as unlikely to pay when there
are significant doubts that the terms of their refinancing may not be met; or
"Significant increase in credit risk" until the conditions established for their consideration as normal risk are met.
The assets classified as "Impaired assets" should comply with the following conditions in order to be reclassified to "Significant
increase in credit risk":
The customer has to have paid a significant part of the pending exposure.
At least one year must have elapsed since its classification as "Impaired asset".
The customer does not have past due payments and objective criteria, demonstrating the borrower´s ability to pay, have
been verified.
The conditions established for assets classified as “Significant increase in credit risk” to be reclassified out of this category are as
follows:
The customer must have paid past-due amounts (principal and interest) since the date of the renegotiation or restructuring
of the loan or other objective criteria, demonstrating the borrower´s ability to pay, have been verified; none of its exposures
is more than 30 days past-due.
At least two years must have elapsed since completion of the renegotiation or restructuring of the loan and regular
payments must have been made during at least half of this probation period; and
It is unlikely that the customer will have financial difficulties and, therefore, it is expected that the customer will be able to
meet its loan payment obligations (principal and interest) in a timely manner.
The economic impact caused by the COVID-19 pandemic has required the adaptation of the repayment schedule of a large volume of
loans in all geographies and portfolios. In general, this support has been conducted through the granting of deferrals that comply with
the principles established by the EBA, which has allowed for the application of a differential accounting and prudential treatment.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Renewals and renegotiations will be classified as normal risk, provided that there is no significant increase in risk. This classification is
applicable at the initial moment, and in the event of any deterioration, the criteria established in the existing governance are followed.
In this sense, the aforementioned conditions are considered, including, among others, no facility with more than 30 days delinquency
and not being identified as 'unlikely to pay'.
The BBVA Group’s refinancing and restructuring policy provides for the possibility of two modifications in a 24 month period for loans
that are not in compliance with the payment schedule.
The internal models used to determine allowances for loan losses consider the restructuring and renegotiation of a loan, as well as re-
defaults on such a loan, by assigning a lower internal rating to restructured and renegotiated loans than the average internal rating
assigned to non-restructured/renegotiated loans. This downgrade results in an increase in the probability of default (PD) assigned to
restructured/renegotiated loans (with the resulting PD being higher than the average PD of the non- renegotiated loans in the same
portfolios).
In any case, a restructuring will be considered impaired when the reduction in the present net value of the financial obligation is
greater than 1% in line with the new management criteria introduced during 2021.
For quantitative information on refinancing and restructuring transactions see Appendix XI.
7.2.8Risk concentration
Policies for preventing excessive risk concentration
In order to prevent the build-up of excessive risk concentrations at the individual, sector, portfolio and geography levels, BBVA Group
maintains updated maximum permitted risk concentration indices which are tied to the various observable variables related to
concentration risk.
Together with the limits for individual concentration, the Group uses the Herfindahl index to measure the concentration of the Group's
portfolio and the banking group's subsidiaries. At the BBVA Group level, the index reached implies a "very low" degree of
concentration.
The limit on the Group’s exposure or financial commitment to a specific customer therefore depends on the customer’s credit rating,
the nature of the risks involved, and the Group’s presence in a given market, based on the following guidelines:
The aim is, as much as possible, to reconcile the customer's credit needs (commercial/financial, short-term/long-term,
etc.) with the interests of the Group.
Any legal limits that may exist concerning risk concentration are taken into account (relationship between risks with a
customer and the capital of the shareholder´s entity that assumes them), the markets, the macroeconomic situation, etc.
The aim is to seek inter and intra-sector diversification in coherence with the metrics defined in the RAF for the Group and
for the banking group's subsidiaries.
Risk concentrations by geography
The breakdown of the main figures in the most significant foreign currencies in the accompanying consolidated balance sheets is set
forth in Appendix XII.
Sovereign risk concentration
Sovereign risk management
The identification, measurement, control and monitoring of risk associated with sovereign risk transactions is carried out by a
centralized unit within the BBVA Group's Risk Area. Its basic functions are preparing reports (called financial programs) on the
countries with which it maintains cross-border risks (i.e. risks taken in a foreign currency from outside the country with borrowers in
the country, whether public or private) and sovereign risks (i.e. risks with the local Sovereign of the country where the risk-taking unit
is located), monitoring those risks, establishing risk limits, assigning ratings to the countries analyzed and, in general, supporting the
Group in any information request regarding this type of transaction. The risk policies established in the financial programs are
approved by the relevant risk committees.
The country risk unit tracks the evolution of the risks associated with the various countries to which the Group are exposed (including
sovereign risk) on an ongoing basis in order to adapt its risk and mitigation policies to any macroeconomic and political changes that
may occur. Moreover, it regularly updates its internal ratings and forecasts for these countries. The methodology is based on the
assessment of quantitative and qualitative parameters which are in line with those used by certain multilateral organizations (the
International Monetary Fund (IMF), the World Bank, etc.) rating agencies and export credit organizations.
For additional information on sovereign risk in Europe see Appendix XII.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Risk related to the developer and Real-Estate sector in Spain
The sale of impaired assets concluded in 2018. Currently, there is no risk concentration in the developer and real estate sector, taking
into account that its weight in total wholesale risks in Spain is approximately 10%, while compared with the total risks in the portfolio
(wholesale and retail), the Real Estate risk assumed would be around 3%.
Policies and strategies established by the Group to deal with risks related to the developer and real-estate sector
BBVA Group has teams specializing in the management of the Real Estate Sector risk, given its economic importance and specific
technical component. This specialization is not only in risk teams, but throughout the handling, commercial, problem risks and legal,
etc. It also includes the research department of the BBVA Group (BBVA Research), which helps determine the medium/long-term
vision needed to manage this portfolio.
The policies established to address the risks related to the developer and real-estate sector, aim to accomplish, among others, the
following objectives: to avoid concentration in terms of customers, products and regions; to estimate the risk profile for the portfolio;
and to anticipate possible worsening of the portfolio within a sector is highly cyclical.
Specific policies for analysis and granting of new developer risk transactions
In the analysis of new transactions, the assessment of the commercial operation in terms of the economic and financial viability of the
project has been one of the constant. The monitoring of the work, sales prospects and the legal situation of the project are essential
aspects for the admission and follow-up of new real estate transactions. With regard the participation of the Risk Acceptance teams,
they have a direct link and participate in the committees of areas such as Valuation, Legal, Research and Recoveries. This guarantees
coordination and exchange of information in all the processes.
In this context, and within the current Real Estate cycle, the strategy with clients is subject to an Asset Allocation limit and to an action
framework that allows defining a target portfolio, both in volume and in credit quality.
Risk monitoring policies
The base information for analyzing the real estate portfolios is updated monthly. There is a systematic monitoring of developments
under close monitoring with the evolution of works and sales.
Policies applied in the management of real estate assets in Spain
The internal Rules on Real Estate Financing, which establish recommendations for financing a new housing development business, are
reviewed and updated annually.
The recommendations represent guidelines about how to manage the credit admission activity of BBVA Group entities based on best
practices of markets in which this activity is performed. It is expected that a high percentage of the current transactions will be in
compliance with the latter.
For quantitative information about the risk related to the developer and Real-Estate sector in Spain see Appendix XII.
7.3Structural risk
The structural risks are defined, in general terms, as the possibility of suffering losses due to adverse movements in market risk
factors as a result of mismatches in the financial structure of an entity´s balance sheet.
In the Group, the following types of structural risks are defined, according to the nature and the following market factors: interest rate
risk, credit spread risk, exchange rate risk and equity risk.
The scope of structural risks in the Group is limited to the banking book, excluding market risks in the trading book that are clearly
delimited and separated and make up the Market Risks.
The Assets and Liabilities Committee (ALCO) is the main responsible body for the management of structural risks regarding liquidity/
funding, interest rate, credit spread, currency, equity and solvency. Every month, with the participation of the CEO and
representatives from the areas of Finance, Risks and Business Areas; this committee monitors the structural risks and is presented
with proposals with regard to action plans related with its management for its approval. These management proposals are made by
the Finance area with a forward-looking focus, maintaining the alignment with the risk appetite framework, trying to guarantee the
recurrence of results and financial stability, as well as to preserve the solvency of the entity. All balance sheet management units have
a local ALCO, which is permanently attended by members of the corporate center, and there is a corporate ALCO where management
strategies are monitored and presented in the Group's subsidiaries.
The GRM area acts as an independent unit, ensuring adequate separation between the management and risk control functions, and is
responsible for ensuring that the structural risks in the Group are managed according to the strategy approved by the Board of
Directors.
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Consequently, GRM deals with the identification, measurement, monitoring and control of those risks and their reporting to the
corresponding corporate bodies. Through the Global Risk Management Committee (GRMC), it performs the function of control and
risk assessment and is responsible for developing the strategies, policies, procedures and infrastructure necessary to identify,
evaluate, measure and manage the significant risks that the BBVA Group faces. To this end, GRM, through the corporate unit of
Structural Risks, proposes a scheme of limits that defines the risk appetite set for each of the relevant structural risk types, both at
Group level and by management units, which will be reviewed annually, reporting the situation periodically to the Group's corporate
bodies as well as to the GRMC.
Additionally, both the management system and the control and measurement system for structural risks are necessarily adjusted to
the Group's internal control model, complying with the evaluation and certification processes that comprise it. In this sense, the tasks
and controls necessary for its scope of action have been identified and documented, supporting a regulatory framework which
includes specific processes and measures for structural risks, from abroad geographical perspective.
Within the three lines of defense scheme in which BBVA's internal control model is based according to the most advanced standards
in terms of internal control, the first line of defense is maintained by the Finance area, which is responsible for managing the structural
risk.
As a second line of defense, GRM is in charge of identifying risks, and establishing policies and control models, periodically evaluating
their effectiveness.
In the second line of defense, there are also the Internal Risk Control units, which independently review the Structural Risk control,
and Internal Financial Control, which carries out a review of the design and effectiveness of the operational controls over structural
risk management.
The third line of defense is represented by the Internal Audit area, an independent unit within BBVA Group, which is responsible for
reviewing specific controls and processes.
7.3.1Structural interest rate risk and credit spread
The structural interest-rate risk (IRRBB) is related to the potential impact that variations in market interest rates have on an entity's
net interest income and equity. In order to properly measure IRRBB, BBVA Group takes into account all the main sources of this risk:
repricing risk, yield curve risk, option risk and basis risk.
The assessment of structural interest rate risk is carried out with an integral vision, combining two complementary points of view: the
effects of interest rate shifts in net interest income (short term) and their impact on the economic value of equity (long term). In
addition, the impact on the market value of the financial instruments of the banking book, as a result of changes in the market interest
rates (IRRBB) or the credit spreads (CSRBB), will be assessed as it may have an impact on the income statement and/or equity due
to their accounting treatment.
The exposure of a financial entity to adverse interest rates movements is a risk inherent to the development of the banking business,
which is also, in turn, an opportunity to create economic value. Therefore, interest rate risk must be effectively managed so that it is
limited in accordance with the entity’s equity and in line with the expected economic result.
In BBVA, the purpose of structural interest rate risk management is to maintain the stability of the net interest income in the event of
interest rate fluctuations. It contributes to a recurrent generation of earnings, limit the capital consumption due to structural interest
rate risk and monitor potential mark-to-market impacts on “held to collect and sell” (HtC&S) portfolios. Likewise, the spread risk
management in banking book portfolios is aimed at limiting the impact on the valuation of fixed income instruments, which are used
for balance sheet liquidity and interest rate risk management purposes in order to increase diversification, and at reducing the
concentration of each issuer, maintaining the spread risk at levels aligned with the total volume of the investment portfolio and the
equity of the Group.
These functions falls to the Global ALM (Asset & Liability Management) unit, within the Finance area, who, through ALCO, aims to
guarantee the recurrence of results and preserve the solvency of the entity, always adhering to the risk profile defined by the
management bodies of the BBVA Group.
Structural interest rate risk management is decentralized, and is carried out independently in each entity included in the structural
balance sheet (banking book) of the BBVA Group, keeping the exposure to interest rates and credit spreads movements aligned with
the strategy and the target risk profile of the Group, and in compliance with the regulatory requirements according to the EBA
guidelines.
Nature of interest rate risk and credit spread risk
Repricing risk arises due to the difference between the repricing or maturity terms of the assets and liabilities, and represents the
most frequent interest rate risk faced by financial entities. However, other sources of risk such as changes in the slope and shape of
the yield curve, the reference to different indexes and the optionality risk embedded in certain banking transactions, are also taken
into account by the risk control system.
Furthermore, the credit spread risk (CSRBB) of fixed-income portfolios in the banking book arises from the potential impact on the
value of fixed-income portfolios and credit derivatives classified as HtC&S produced by a variation in the level of credit spreads
associated with those instruments/issuers and that are not explained by default risk or by movements in market interest rates.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
BBVA's structural interest-rate risk management and control process includes a set of metrics and tools that enable the capture of
additional sources to properly monitor the risk profile of the Group, backed-up by assumptions that aim to characterize the behavior
of the balance sheet items with the maximum accuracy.
The IRRBB and CSRBB measurement is carried out on a monthly basis, and includes probabilistic measures based on simulation
methods of interest rate curves and credit spread shocks. The corporate methodology enables to capture additional sources of risk to
the interest rate parallel shifts, such as the changes in slope shape and the basis of yield curves. Additionally, sensitivity analysis to
multiple parallel shocks of different magnitude are also assessed on a regular basis. The process is run separately for each currency
to which the Group is exposed, considering, at a later stage, the diversification effect among currencies and business units.
The risk measurement model is complemented by the assessment of ad-hoc scenarios, stress tests and reverse stress. As stress
testing has become more relevant during the recent years, the evaluation of market rates and behavioral assumptions extreme
scenarios has continued to be enhanced, while assessing, also, BBVA Research market scenarios, and the set of scenarios defined
according to EBA guidelines.
During 2021, the continuous improvement of internal systems and IRRBB management and control models has continued according
to the EBA guidelines. Among others, the developments to improve the data provisioning and the risk management tools are
highlighted, as well as the enhancement of the stress testing and models backtesting procedures.
Key assumptions of the model
In order to measure structural interest rate risk, the setting of assumptions on the evolution and behavior of certain balance sheet
items is particularly relevant, especially those related to products without an explicit or contractual maturity which characteristics are
not established in their contractual terms and must be therefore estimated.
The assumptions that characterize these balance sheet items must be understandable for the areas and bodies involved in risk
management and control and remain duly updated, justified and documented. The modeling of these assumptions must be
conceptually reasonable and consistent with the evidence based on historical experience, reviewed at least once a year and, if any, the
behavior of the customers induced by the business areas. These assumptions are regularly subject to a sensitivity analysis to assess
and understand the impact of the modelling on the risk metrics.
The approval and update of the IRRBB behavioral models is subject to the corporate governance under the scope of GRM analytics.
Thus, all the models must be duly inventoried and catalogued and comply with the requirements for their development, updating and
changes management set out in the internal procedures. They are also subject to the corresponding internal validations and follow-up
requirements established based on their relevance, as well as to backtesting procedures against experience to ratify the validity of the
assumptions applied.
In view of the heterogeneity of the financial markets, customers and products in the multiple jurisdictions, each one of the entities of
the Group is responsible for determining the behavior assumptions to be applied to the balance sheet items, always under the
guidelines and the applicability of the corporate models existing in the Group.
The balance sheet behavioral assumptions stand out those established for the treatment of items without contractual maturity,
mainly for demand customer deposits, and those related to the expectations on the exercise of interest rate options, especially
relating to loans and deposits subject to prepayment risk.
For the modelling of demand deposits, a segmentation of the accounts in several categories is previously carried out depending on
the characteristics of the customer (retail / wholesale) and the product (type of account / transactionality / remuneration), in order
to outline the specific behavior of each segment.
In order to establish the remuneration of each segment, the relationship between the evolution of market interest rates and the
interest rates of managed accounts is analyzed, with the aim of determining the translation dynamic (percentages and lags) of
interest rates variations to the remuneration of the accounts. In this regard, consideration is given to the potential limitations in the
repricing of these accounts in scenarios of low or negative rates, with special attention to retail customers, through the establishment
of floors in the remuneration.
The behavior assigned to each category of accounts is determined by an analysis of the historical evolution of the balances and the
probability of cancellation of the accounts. For this, the volatile part of the balance assigned to a short-term maturity is isolated, thus
avoiding fluctuations in the level of risk caused by specific variations in the balances and promoting stability in the management of the
balance. Once the stable part is identified, a medium / long term maturity model is applied through a decay distribution based on the
average term of the accounts and the conditional cancellation probabilities throughout the life of the product.
The relationship of the evolution of the balance of deposits with the levels of market interest rates is incorporated, where appropriate,
in the behavioral modelling, especially in low interest rates environments, including its effect on the stability of the deposits as well as
the potential migration between the different types of deposits (on demand / time deposits) in the different interest rate scenarios.
Equally relevant is the treatment of early cancellation options embedded in credit loans, mortgage portfolios and customer deposits.
The evolution of market interest rates may condition, along with other variables, the incentive that customers have to prepay loans or
deposits, modifying the future behavior of the balance amounts with respect to the forecasted contractual maturity schedule.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The detailed analysis of the historical information related to prepayment data, both partial and total prepayment, combined with other
variables such as interest rates, allows estimating future amortizations and, where appropriate, their behavior linked to the evolution
of such variables through the relationship between the incentive of the customer to prepay and the early cancellation speed.
The table below shows the profile of average structural interest rate risk and credit spread risk of fixed income portfolio in the banking
book classified as HtC&S in terms of sensitivities of the main currencies for the BBVA Group in 2021:
Sensitivity to interest-rate and credit spread analysis. Year 2021
interest rate risk and
credit spread
Impact on net interest income (*)
Impact on economic value (**)
Impact on
economic value
(**)
100 basis-point
increase
100 basis-point
decrease (***)
100 basis-point
increase
100 basis-point
decrease (***)
100 basis-point
increase
EUR
[3.5% , 5.5%]
[-3.5% , -1.5%]
[3.5% , 5.5%]
[-3.5% , -1.5%]
[-3.5% , -1.5%]
MXN
[0.5% , 1.5%]
[-1.5% , -0.5%]
[-1.5% , -0.5%]
[0.5% , 1.5%]
[-0.5% , 0.5%]
USD
[0.5% , 1.5%]
[-1.5% , -0.5%]
[0.5% , 1.5%]
[-1.5% , -0.5%]
[-0.5% , 0.5%]
TRY
[-0.5% , 0.5%]
[-0.5% , 0.5%]
[-0.5% , 0.5%]
[-0.5% , 0.5%]
[-0.5% , 0.5%]
Other
[-0.5% , 0.5%]
[-0.5% , 0.5%]
[-0.5% , 0.5%]
[-0.5% , 0.5%]
[-0.5% , 0.5%]
BBVA Group
[7.5% , 10.0%]
[-5.5% , -3.5%]
[3.5% , 5.5%]
[-3.5% , -1.5%]
[-3.5% , -1.5%]
(*) Percentage of "12 months" net interest income for the BBVA Group.
(**) Percentage of CET1 (Fully Loaded) for BBVA Group
(***) In EUR and USD (and GBP included in "Other"), negative interest rates scenarios are allowed up to plausible levels lower than current rates.
During 2021, central banks began withdrawing the expansionary policies implemented during the year 2020, to mitigate the economic
impact caused by the COVID-19 pandemic, with the aim of reducing the inflationary pressures that are occurring in most countries of
the world. In Europe, the end of the PEPP (Pandemic Emergency Purchase Programme) was announced for the month of March
2022.
In Turkey, although it initially showed an upward trend in interest rates, there have been significant drops since September, ending the
year 300 basis points below the level of December 2020.
Regarding Mexico, the Central Bank implemented the last rate cut in February, placing it at a level of 4%. Starting in June, there was a
change in trend, initiating an upward cycle in rates, reaching a level of 5.50% in December. The objective of the Central Bank is to
moderate the rise in inflation and bring it back within its target range.
In South America, the monetary policy was restrictive, with increases in the policy rates in Colombia and Peru, affected by higher
levels of inflation, reaching above the central banks targets. Regarding Argentina it has had a stable monetary policy without changes
during the year.
The BBVA Group, at an aggregate level, continues to maintain a moderate risk profile, in accordance with the established objective,
showing a favorable position to a rise in interest rates on net interest income. Effective management of the balance sheet structural
risk has mitigated the negative impact of the low interest rates derived from the expansive monetary policies implemented by the
different central banks to offset the negative economic effects derived from the COVID-19 pandemic, and is reflected in the strength
and recurrence of the net interest income:
In Europe, the downward trend in interest rates remains limited by current levels, preventing extremely adverse scenarios
from occurring. The balance sheet is characterized by a high proportion of variable-rate loans (basically mortgages and
corporate lending) and liabilities are composed mainly of customer on demand deposits. The ALCO portfolio acts as a
management lever and hedging for the balance sheet, mitigating its sensitivity to interest rate fluctuations. The balance
sheet´s interest rate profile has remained stable during the year, showing an interest net income sensitivity to 100 basis
points increases by the interest rates slightly above 20%.
On the other hand, the ECB held the marginal deposit facility rate unchanged at -0.50% in 2021 and maintained the
extraordinary support programs created after the outbreak of the COVID-19 crisis. This has created stability in European
benchmark interest rates (EURIBOR).
In Mexico, a balance has been maintained between balances referenced to fixed and variable interest rates. Among the
assets most sensitive to interest rate movements, the wholesale portfolio stands out, while consumer and mortgages are
mostly at a fixed rate. The ALCO portfolio is mainly invested in fixed-rate sovereign bonds with limited durations. The
sensitivity of the net interest income continues to be limited, stable, and slightly biased towards higher interest rates, which
have increased during 2021 by 125 basis points.
In Turkey, the sensitivity of loans, mostly fixed-rate but with relatively short maturities, and the ALCO portfolio balance the
sensitivity of deposits on the liability side. In this way, the interest rate risk is limited, both in Turkish lira and in foreign
currency.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
In South America, the risk profile on interest rates continues to be low, as most of the countries in the area have a
composition of fixed / variable and very similar maturities between assets and liabilities, showing a sensitivity of the margin
interest rate limited and with slight variations throughout 2021. Likewise, in countries with balances in several currencies,
interest rate risk is also managed for each of the currencies, showing a very low level of risk. The more restrictive measures
promoted by the central banks during 2021 are expected to have a slightly positive impact, given the sensitivity maintained
by the different banks in the region.
7.3.2Structural exchange-rate risk
Structural exchange rate risk, is defined as the possibility of impacts on solvency, equity value and results driven by fluctuations in the
exchange rates due to exposures in foreign currencies.
Structural exchange rate risk is inherent to the business of international banking groups, such as BBVA, that develop their activities in
different geographies and currencies. At a consolidated level, structural exchange-rate risk arises from the consolidation of holdings
in subsidiaries with functional currencies other than the euro. Its management is centralized in order to optimize the joint
management of permanent foreign currency exposures, taking diversification into account.
The purpose of structural exchange rate risk management is protecting solvency by limiting volatility of the consolidated CET1 ratio
and income to consolidate denominated in a currency other the euro in the Group, as well as to limit the capital requirements under
exchange rate fluctuations to which the Group is exposed due to its international diversification. The ALM Global corporate unit,
through the ALCO, is responsible for the management of this risk all through an active hedging policy, deliberately taken for each
objective, and fully aligned with the management strategy.
At the corporate level, the risk monitoring metrics included in the limits framework are aligned with the Risk Appetite Framework, and
are targeted to control the effects on the solvency through the economic capital metric and the fluctuations in the Common Equity
Tier I fully loaded (CET1 fully loaded) consolidated ratio, as well as the maximum deviation in the Group's attributable profit. The
probabilistic metrics make it possible to estimate the joint impact of exposure to different currencies taking into account the different
variability in exchange rates and their correlations. These metrics are supplemented with additional assessment indicators.
The suitability of these risk assessment metrics is reviewed on a regular basis through backtesting exercises. The final element of
structural exchange-rate risk control is the stress and scenario analysis aimed to assess the vulnerabilities of foreign currency
structural exposure not contemplated by the risk metrics and to serve as an additional tool when making management decisions. The
scenarios are based both on historical situations simulated by the risk model and on the risk scenarios provided by BBVA Research.
The purpose of the exchange rate risk management of BBVA's long term investments, which arises mainly from its foreign franchises,
is to preserve the capital ratios of the Group and to maintain the stability of the profits. The U.S. dollar accumulated an appreciation of
8.3% against the euro in 2021, thus reversing much of the movement in favor of the euro in 2020 after the outbreak of the pandemic.
Among the emerging currencies, the sharp depreciation of the Turkish lira in 2021 (-40.2%) stood out, severely penalized by rate cuts
in the recent months. The positive side came from the good performance of the Mexican peso, which has appreciated by 5.5% against
the euro since the end of 2020. With regard to the South American currencies, the Peruvian Sol finally closed the year with a slight
depreciation against Euro (-1.3%) while the Chilean peso (-8.8%) and the Colombian peso (-6.6%) showed a greater depreciation.
The Argentine peso depreciated (-11.3%) but in a more contained manner than in previous years.
BBVA maintains its active management policies of the main investments in emerging countries, which are set, on average, between
30% and 50% of the annual profits and around 70% of the excess of the CET1 capital ratio. The sale of BBVA USA in June modified
the sensitivity against movements in the exchange rates of the ratio CET1 fully-loaded of the Group. USD sensitivity has been the 
most affected by this change, reaching +18 basis points in case of a depreciation of -10% in the currency. At the end of December
2021, the sensitivity is estimated as -7 bps for the Mexican Peso and -1 bps for the Turkish lira, both against a depreciation of -10%.
Regarding the hedging of the expected profits for 2022, it stands at around 65% in the case of Mexico, 20% for Turkey and 100% for
Peru and Colombia.
For the years 2021, 2020 and 2019, the estimated sensitivities of the result attributable to the parent company are shown below,
taking into account the coverage, against depreciations and appreciations of 1% of the average rate in the main currencies. To the
extent that hedging positions are periodically modulated, the sensitivity estimate attempts to reflect an average (or effective)
sensitivity in the year:
Sensitivity to 1% change (Millions of Euros)
Currency
2021
2020
2019
Mexican peso
14.0
4.9
12.7
Turkish lira
4.7
4.5
3.1
Peruvian sol
0.3
0.4
1.9
Chilean peso
0.6
0.3
0.5
Colombian peso
1.1
1.4
2.6
Argentine peso
0.6
0.9
1.3
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7.3.3Structural equity risk
Structural equity risk refers to the possibility of suffering losses in the value of positions in shares and other equity instruments held in
the banking book with long or medium term investment horizons due to fluctuations in the value of equity indexes or shares.
BBVA Group's exposure to structural equity risk arises largely from minority shareholdings held on industrial and financial companies,
and in new business (innovation). This exposure is modulated in some portfolios with positions held on derivative instruments on the
same underlying assets, in order to adjust the portfolio sensitivity to potential changes in equity prices.
The structural equity risk management is aimed at increasing the income-generating capacity of those shares held by the Group,
limiting the capital requirements for equity risk and narrowing the impact on the solvency level through a proactive management of
the portfolio using hedges. The function of managing the structural equity portfolios is a responsibility of the corporate units of Global
ALM and other Group's units specialized in this area. Their activity is subject to the risk management corporate policy on structural
equity risk management, complying with the defined management principles and Risk Appetite Framework.
The structural equity risk metrics, designed by GRM according to the corporate model, contribute to the effective monitoring of the
risk by estimating the sensitivity and the capital necessary to cover the possible unexpected losses due to changes in the value of the
shareholdings in the Group's investment portfolio, with a level of confidence that corresponds to the objective rating of the entity,
taking into account the liquidity of the positions and the statistical behavior of the assets to be considered
In order to analyze the risk profile in depth, stress tests and scenario analysis of sensitivity to different simulated scenarios are carried
out. They are based on both past crisis situations and forecasts made by BBVA Research. These analyses are carried out regularly to
assess the vulnerabilities of structural equity exposure not contemplated by the risk metrics and to serve as an additional tool when
making management decisions.
Backtesting is carried out on a regular basis on the risk measurement model used.
Equity markets in Europe and the US have rallied significantly in 2021. The excellent performance of listed companies' corporate
earnings and the continuity of central banks' accommodative policies have been behind these revaluations. However, the Spanish
stock market has once again lagged behind the rest of the European stock markets.
Structural equity risk, measured in terms of economic capital, has raised during the last year due to the higher exposure taken. The
aggregate sensitivity of the BBVA Group’s consolidated equity to a 1% fall in the price of shares of the companies making up the
equity portfolio increased to -€27 million as of December 31, 2021, compared to -€20 million as of December 31, 2020. This
estimation takes into account the exposure in shares valued at market prices, or if not applicable, at fair value (excluding the positions
in the Treasury Area portfolios) and the net delta-equivalent positions in derivatives on the same underlyings.
7.4Market risk
Market risk originates from the possibility of experiencing losses in the value of positions held as a result of movements in market
variables that affect the valuation of financial assets and liabilities. Market risk in the Group's trading portfolios stems mainly from the
portfolios originated by Global Markets valued at fair value and held for the purpose of trading and generating short-term results.
Market risk in the field of banking book is clearly and distinctly addressed and can be broken down into structural risks relating to
interest rate, exchange rate and equity (see Note 7.3).
7.4.1Market risk in trading portfolios
The main risks in the trading portfolios can be classified as follows:
Interest-rate risk: This arises as a result of exposure to movements in the different interest-rate curves involved in trading.
Although the typical products that generate sensitivity to the movements in interest rates are money-market products
(deposits, interest-rate futures, call money swaps, etc.) and traditional interest-rate derivatives (swaps and interest-rate
options such as caps, floors, swaptions, etc.), practically all the financial products are exposed to interest-rate movements
due to the effect that such movements have on the valuation of the financial discount.
Equity risk: This arises as a result of movements in share prices. This risk is generated in spot positions in shares or any
derivative products whose underlying asset is a share or an equity index. Dividend risk is a sub-risk of equity risk, arising as
an input for any equity option. Its variation may affect the valuation of positions and it is therefore a factor that generates
risk on the books.
Exchange-rate risk: This is caused by movements in the exchange rates of the different currencies in which a position is
held. As in the case of equity risk, this risk is generated in spot currency positions, and in any derivative product whose
underlying asset is an exchange rate. In addition, the quanto effect (operations where the underlying asset and the
instrument itself are denominated in different currencies) means that in certain transactions in which the underlying asset is
not a currency, an exchange-rate risk is generated that has to be measured and monitored.
Credit-spread risk: Credit spread is an indicator of an issuer's credit quality. Spread risk occurs due to variations in the
levels of spread of both corporate and government issues, and affects positions in bonds and credit derivatives.
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Volatility risk: This occurs as a result of changes in the levels of implied price volatility of the different market instruments on
which derivatives are traded. This risk, unlike the others, is exclusively a component of trading in derivatives and is defined
as a first-order convexity risk that is generated in all possible underlying assets in which there are products with options that
require a volatility input for their valuation.
The metrics developed to control and monitor market risk in the BBVA Group are aligned with market practices and are implemented
consistently across all the local market risk units.
Measurement procedures are established in terms of the possible impact of negative market conditions on the trading portfolio of the
Group's Global Markets units, both under ordinary circumstances and in situations of heightened risk factors.
The standard metric used to measure market risk is Value at Risk (“VaR”), which indicates the maximum loss that may occur in the
portfolios at a given confidence level (99%) and time horizon (one day). This statistic value is widely used in the market and has the
advantage of summing up in a single metric the risks inherent to trading activity, taking into account how they are related and
providing a prediction of the loss that the trading book could sustain as a result of fluctuations in equity prices, interest rates, foreign
exchange rates and credit spreads. The market risk analysis considers various risks, such as credit spread risk, basis risk, as well as
volatility and correlation risk.
With respect to the risk measurement models used by the BBVA Group, the Bank of Spain has authorized the use of the internal
market risk model to determine bank capital requirements deriving from risk positions on the BBVA S.A. and BBVA Mexico trading
book, which jointly accounted for around 77%, 72% and 72% of the Group’s trading-book market risk as of December 31, 2021, 2020
and 2019. For the rest of the geographical areas where the Group operates (applicable mainly to the Group´s South America
subsidiaries and Garanti BBVA), bank capital for the risk positions in the trading book is calculated using the Standardized Approach
defined by the Basel Committee on Banking Supervision (which is referred to herein as the "standard model”).
The current management structure includes the monitoring of market-risk limits, consisting of a scheme of limits based on VaR,
economic capital (based on VaR measurements) and VaR sub-limits, as well as stop-loss limits for each of the Group’s business units.
The model used estimates VaR in accordance with the historical simulation methodology, which involves estimating losses and gains
that would have taken place in the current portfolio if the changes in market conditions that took place over a specific period of time in
the past were repeated. Based on this information, it predicts the maximum expected loss of the current portfolio within a given
confidence level. This model has the advantage of reflecting precisely the historical distribution of the market variables and not
assuming any specific distribution of probability. The historical period used in this model is two years.
VaR figures are estimated with the following methodologies:
VaR without smoothing, which awards equal weight to the daily information for the previous two years. This is currently the
official methodology for measuring market risks for the purpose of monitoring compliance with risk limits.
VaR with smoothing, which gives a greater weight to more recent market information. This metric supplements the previous
one.
The use of VaR by historical simulation methodology as a risk metric has many advantages, but also certain limitations, among which
it is worth highlighting:
The estimate of the maximum daily loss of the Global Markets portfolio positions (with a confidence level of 99%) depends
on the market movements of the last two years, not picking up the impact of large market events if they have not occurred
within that historical window
The use of the 99% confidence level does not consider potential losses that can occur beyond this level. To mitigate this
limitation, different stress exercises are also performed, as described later.
At the same time, and following the guidelines established by the Spanish and European authorities, BBVA incorporates metrics in
addition to VaR with the aim of meeting the Bank of Spain's regulatory requirements with respect to the calculation of bank capital for
the trading book. Specifically, the measures incorporated in the Group since December 2011 (stipulated by Basel 2.5) are:
VaR: In regulatory terms, the VaR charge incorporates the stressed VaR charge, and the sum of the two (VaR and stressed
VaR) is calculated. This quantifies the losses associated with the movements of the risk factors inherent to market
operations (including interest-rate risk, exchange-rate risk, equity risk and credit risk, among others). Both VaR and
stressed VaR are rescaled by a regulatory multiplier (between three and four) and by the square root of ten to calculate the
capital charge.
Specific Risk - Incremental Risk Capital (“IRC”). Quantification of the risks of default and changes of the credit ratings of the
bond and derivative positions and debt funds with daily look-through or significant benchmark (correlation > 90%) in the
trading portfolio. The IRC charge is exclusively applied in entities in respect of which the internal market risk model is used
(i.e. BBVA, S.A. and BBVA Mexico). The IRC charge is determined based on the associated losses (calculated at 99.9%
confidence level over a one year horizon under the hypothesis of constant risk) due to a rating change and/or default of the
issuer with respect to an asset. In addition, the price risk is included in sovereign positions for the specified items.
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Specific Risk: Securitization, correlation portfolios and Investment funds without look-through. Capital charges for
securitizations and correlation portfolios are assessed based on the potential losses associated with the occurrence of a
credit event in the underlying exposures.  They are calculated by the standard model. The scope of the correlations
portfolios refers to the First To Default (FTD)-type market operation and/or tranches of market CDOs and only for positions
with an active market and hedging capacity. Capital charge for Funds include losses associated with volatility and credit risk
of the underling positions of the fund. All charges are calculated by the standard model.
Validity tests are performed regularly on the risk measurement models used by the Group. They estimate the maximum loss that
could have been incurred in the assessed positions with a certain level of probability (backtesting), as well as measurements of the
impact of extreme market events on risk positions (stress testing). As an additional control measure, backtesting is conducted at a
trading desk level in order to enable more specific monitoring of the validity of the measurement models.
Market risk in 2021
The Group’s market risk related to its trading portfolio remained in 2021 at low levels compared to other risks managed by BBVA,
particularly credit risk. This is due to the nature of the business. In 2021 the average VaR was €29 million, above the figure of 2020,
with a maximum level in the year reached on the day April 7, 2021 of €36 million. The evolution in the BBVA Group’s market risk
during 2021, measured as VaR without smoothing (see Glossary) with a 99% confidence level and a 1-day horizon (shown in Millions
of Euros) is as follows:
By type of market risk assumed by the Group's trading portfolio, the main risk factor for the Group continued to be that linked to
interest rates, with a weight of 57% of the total at December 31, 2021 (this figure includes the spread risk). The relative weight of this
risk has slightly increased compared with the close of 2020 (56%). Exchange-rate risk accounted for 16% of the total risk, decreasing
its weight with respect to December 2020 (22%), while equity, volatility and correlation risk has increased, with a weight of 28% at
the close of 2021 (vs. 22% at the close of 2020).
As of December 31, 2021, 2020 and 2019 the VaR was €31 million, €28 million and €20 million, respectively. The total VaR figures for
2021, 2020 and 2019 can be broken down as follows:
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VaR by Risk Factor (Millions of Euros)
Interest/Spread
risk
Currency risk
Stock-market
risk
Vega/Correlation
risk
Diversification
effect(*)
Total
2021
VaR average in the year
33
10
2
11
(28)
29
VaR max in the year
32
13
4
1
(14)
36
VaR min in the year
27
9
1
10
(25)
22
End of period VaR
34
9
5
11
(29)
31
2020
VaR average in the year
29
12
4
11
(28)
27
VaR max in the year
39
20
10
20
(14)
39
VaR min in the year
20
3
1
6
(39)
18
End of period VaR
32
12
2
11
(29)
28
2019
VaR average in the year
21
6
4
9
(20)
19
VaR max in the year
28
6
3
9
(21)
25
VaR min in the year
13
5
5
9
(18)
14
End of period VaR
24
5
5
8
(22)
20
(*) The diversification effect is the difference between the sum of the average individual risk factors and the total VaR figure that includes the implied correlation between all the
variables and scenarios used in the measurement.
Validation of the internal market risk model
The internal market risk model is validated on a regular basis by backtesting in both, BBVA, S.A. and Global Markets Mexico (in BBVA
Mexico). The aim of backtesting is to validate the quality and precision of the internal market risk model used by BBVA Group to
estimate the maximum daily loss of a portfolio, at a 99% level of confidence and a 250-day time horizon, by comparing the Group's
results and the risk measurements generated by the internal market risk model. These tests showed that the internal market risk
model of both, BBVA, S.A. and Global Markets Mexico is adequate and precise.
Two types of backtesting have been carried out in 2021, 2020 and 2019:
"Hypothetical" backtesting: the daily VaR is compared with the results obtained, not taking into account the intraday results
or the changes in the portfolio positions. This validates the appropriateness of the market risk metrics for the end-of-day
position.
"Real" backtesting: the daily VaR is compared with the total results, including intraday transactions, but discounting the
possible minimum charges or fees involved. This type of backtesting includes the intraday risk in portfolios.
In addition, each of these two types of backtesting was carried out at a risk factor or business type level, thus making a deeper
comparison of the results with respect to risk measurements.
For the period between the year ended December 31, 2020 and the year ended December 31, 2021, the backtesting of the internal
VaR calculation model was carried out, comparing the daily results obtained to the risk level estimated by the internal VaR calculation
model. In that period, there was one negative exception in BBVA S.A. In BBVA Mexico, there was also a negative exception.
At the end of the year the comparison showed the internal VaR calculation model was working correctly, within the "green" zone (0-4
exceptions), thus validating the internal VaR calculation model, as has been the case each year since the internal market risk model
was approved for the Group.
Stress testing
A number of stress tests are carried out on the BBVA Group's trading portfolios. First, global and local historical scenarios are used
that replicate the behavior of an extreme past event, such as for example the collapse of Lehman Brothers or the "Tequilazo" crisis.
These stress tests are complemented with simulated scenarios, where the aim is to generate scenarios that have a significant impact
on the different portfolios, but without being anchored to any specific historical scenario. Finally, for some portfolios or positions,
fixed stress tests are also carried out that have a significant impact on the market variables affecting these positions.
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Historical scenarios
The historical benchmark stress scenario for the BBVA Group is Lehman Brothers, whose sudden collapse in September 2008 led to
a significant impact on the behavior of financial markets at a global level. The following are the most relevant effects of this historical
scenario:
Credit shock: reflected mainly in the increase of credit spreads and downgrades in credit ratings.
Increased volatility in most of the financial markets (giving rise to a great deal of variation in the prices of different assets
(currency, equity, debt).
Liquidity shock in the financial systems, reflected by a major movement in interbank curves, particularly in the shortest
sections of the euro and dollar curves.
Simulated scenarios
Unlike the historical scenarios, which are fixed and therefore not suited to the composition of the risk portfolio at all times, the
scenario used for the exercises of economic stress is based on resampling methodology. This methodology is based on the use of
dynamic scenarios that are recalculated periodically depending on the main risks affecting the trading portfolios. On a data window
wide enough to collect different periods of stress (data are taken from January 1, 2008 until the date of the assessment), a simulation
is performed by resampling of historic observations, generating a distribution of losses and gains that serve to analyze the most
extreme of births in the selected historical window. The advantage of this methodology is that the period of stress is not
predetermined, but depends on the portfolio maintained at each time, and making a large number of simulations (10,000 simulations)
allows a greater richness of information for the analysis of expected shortfall than what is available in the scenarios included in the
calculation of VaR.
The main features of this approach are: a) the generated simulations respect the correlation structure of the data, b) there is flexibility
in the inclusion of new risk factors and c) it allows the introduction of a lot of variability in the simulations (desirable for considering
extreme events).
The impact of the stress test under multivariable simulation of the risk factors of the portfolio based on the expected shortfall
(expected shortfall calculated at a 97.5% confidence level, 20 days) as of December 31, 2021 is as follows:
Impact of the stress test  (Millions of Euros)
0
Europe
Mexico
Peru
Venezuela
Argentina
Colombia
Turkey
Expected shortfall
(76)
(75)
(11)
(5)
(5)
(8)
7.4.2Financial instruments offset
Financial assets and liabilities may be netted in certain cases. In particular, they are presented for a net amount on the consolidated
balance sheet only when the Group's entities satisfy the provisions of IAS 32-Paragraph 42, so they have both the legal right to net
recognized amounts, and the intention of settling the net amount or of realizing the asset and simultaneously paying the liability.
In addition, the Group has presented as gross amounts assets and liabilities on the consolidated balance sheet for which there are
master netting arrangements in place, but for which there is no intention of settling the net amount. The most common types of
events that trigger the netting of reciprocal obligations are bankruptcy of the entity, surpassing certain level of indebtedness
threshold, failure to pay, restructuring and dissolution of the entity.
In the current market context, derivatives are contracted under different framework contracts being the most widespread the ones
developed by the International Swaps and Derivatives Association (“ISDA”) and, for the Spanish market, the Framework Agreement
on Financial Transactions (“CMOF”). Almost all portfolio derivative transactions have been concluded under these framework
contracts, including in them the netting clauses mentioned in the preceding paragraph as "Master Netting Agreement", greatly
reducing the credit exposure on these instruments. Additionally, in contracts signed with counterparties, the collateral agreement
annexes called Credit Support Annex (“CSA”) are included, thereby minimizing exposure to a potential default of the counterparty.
Moreover, many of the transactions involving assets purchased or sold under a repurchase agreement are transacted through
clearing houses that articulate mechanisms to reduce counterparty risk, as well as through the signing of various master agreements
for bilateral transactions, the most widely used being the Global Master Repurchase Agreement (GMRA), published by the
International Capital Market Association (“ICMA”), to which the clauses related to the collateral exchange are usually added within the
text of the master agreement itself.
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A summary of the effect of offsetting (via netting and collateral) for derivatives and securities operations is presented below as of
December 31, 2021, 2020 and 2019:
Effect of offsetting for derivatives and securities operation (Millions of Euros)
Gross amounts not offset
in the consolidated balance
sheets (D)
Notes
Gross
amounts
recognized
(A)
Gross
amounts
offset in the
consolidated
balance
sheets (B)
Net amount
presented in
the
consolidated
balance
sheets (C=A-
B)
Financial
instruments
Cash
collateral
received/
pledged
Net amount
(E=C-D)
December 2021
Trading and hedging derivatives
10, 15
36,349
3,611
32,737
22,524
8,758
1,456
Reverse repurchase, securities
borrowing and similar agreements
54,296
54,296
55,010
2,213
(2,927)
Total assets
90,645
3,611
87,034
77,534
10,971
(1,471)
Trading and hedging derivatives
10, 15
37,916
3,584
34,331
22,524
10,119
1,688
Repurchase, securities lending and
similar agreements
54,159
54,159
58,174
679
(4,694)
Total liabilities
92,074
3,584
88,490
80,698
10,798
(3,006)
December 2020
Trading and hedging derivatives
10, 15
47,862
5,688
42,173
33,842
9,018
(686)
Reverse repurchase, securities
borrowing and similar agreements
32,121
32,121
32,762
161
(802)
Total assets
79,983
5,688
74,294
66,604
9,178
(1,488)
Trading and hedging derivatives
10, 15
49,720
5,722
43,998
33,842
9,435
721
Repurchase, securities lending and
similar agreements
41,571
41,571
42,298
1,619
(2,346)
Total liabilities
91,291
5,722
85,569
76,140
11,054
(1,624)
December 2019
Trading and hedging derivatives
10, 15
36,349
2,388
33,961
25,020
8,210
731
Reverse repurchase, securities
borrowing and similar agreements
33,539
21
33,518
33,352
204
(39)
Total assets
69,888
2,409
67,479
58,372
8,415
692
Trading and hedging derivatives
10, 15
38,693
2,394
36,299
25,020
10,613
667
Repurchase, securities lending and
similar agreements
43,712
21
43,691
42,974
420
297
Total liabilities
82,404
2,414
79,990
67,993
11,033
964
The amount of recognized financial instruments within derivatives includes the effect in case of compensation with counterparties
with which the Group holds netting agreements, while, for repos, it reflects the market value of the collateral associated with the
transaction.
7.5Liquidity and Funding risk
Liquidity and funding risk is defined as the incapacity of a bank in meeting its payment commitments due to lack of funds or that, to
face those commitments, should have to make use of funding under burdensome terms.
7.5.1Liquidity and Funding Strategy and Planning
The BBVA Group is a multinational financial institution whose business is focused mainly on retail and commercial banking activities.
In addition to the retail business model, which forms its core business, the Group engages in corporate and investment banking,
through the global CIB (Corporate & Investment Banking) division.
Liquidity and Funding Risk Management aims to maintain a solid balance sheet structure which allows a sustainable business model.
The Group’s liquidity and funding strategy is based on the following pillars:
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The principle of the funding self-sufficiency of its subsidiaries, meaning that each of the Liquidity Management Units (LMU)
must cover its funding needs independently on the markets where it operates. This avoids possible contagion due to a crisis
affecting one or more of the Group’s LMU.
Stable customer deposits as the main source of funding in all the LMU, in accordance with the Group’s business model.
Diversification of the sources of wholesale funding, in terms of maturity, market, instruments, counterparties and
currencies, with recurring access to the markets.
Compliance with regulatory requirements, ensuring the availability of ample liquidity buffers, of high quality, as well as
sufficient instruments as required by regulations with the capacity to absorb losses.
Compliance with the internal Liquidity Risk and Funding metrics, while adhering to the Risk Appetite level established for
each LMU at any time.
Liquidity and Funding Risk Management aims, in the short term, to prevent an entity from having difficulties in meeting its payment
commitments in due time and form or that, to meet them, it has to resort to obtaining funds in burdensome conditions that
deteriorate the image or reputation of the entity.
In the medium term, its objective is to ensure the suitability of the Group's financial structure and its evolution, within the framework
of the economic situation, the markets and regulatory changes.
This management of structural and liquidity funding is based on the principle of financial self-sufficiency of the entities that comprise
it. This approach helps prevent and limit liquidity risk by reducing the Group’s vulnerability during periods of high risk. This
decentralized management prevents possible contagion from a crisis affecting only one or a few Group entities, which must act
independently to meet their liquidity requirements in the markets where they operate.
Within this strategy, the BBVA Group is organized into eight LMUs composed of the parent company and the bank subsidiaries in
each geography, plus the branches that depend on them.
In addition, the policy for managing liquidity and funding risk is also based on the model’s robustness and on the planning and
integration of risk management into the budgeting process of each LMU, according to the financing risk appetite that it decides to
assume in its business.
Liquidity and funding planning is part of the strategic processes for the Group’s budgetary and business planning. This objective is to
allow a recurrent growth of the banking business with suitable maturities and costs within the established risk tolerance levels by
using a wide range of instruments which allow the diversification of the funding sources and the maintenance of a high volume of
available liquid assets.
7.5.2Governance and monitoring
The responsibility for liquidity and funding management in the development of normal business activity lies with the Finance area as a
first line of defense in managing the risks inherent to this activity, in accordance with the principles established by the European
Banking Authority (EBA) and in line with the most demanding standards, policies, procedures and controls in the framework
established by the governing bodies. Finance, through the Balance-Sheet Management area, plans and executes the funding of the
structural long-term gap of each LMU and proposes to the Assets and Liabilities Committee (ALCO) the actions to be taken on this
matter, in accordance with the policies established by the Risk Committee in line with the metrics of the Risk Appetite Framework
approved by the Board of Directors.
Finance is also responsible for preparing the regulatory reporting of liquidity, coordinating with the responsible areas in each LGU the
necessary processes to cover the requirements at corporate and regulatory level, ensuring the integrity of the information provided.
GRM is responsible for ensuring that the liquidity and financing risk in the Group is managed in accordance with the framework
established by governing bodies. It also deals with the identification, measurement, monitoring and control of such risks and their
communication to the relevant corporate bodies. In order to carry out this task properly, the risk function in the Group has been
configured as a single, global function, independent of the management areas.
Additionally, the Group has, in its second line of defense, an Internal Risk Control unit, which performs an independent review of the
control of Liquidity and Funding Risk, and a Financial Internal Control Unit that reviews the design and effectiveness of the controls
operations on liquidity management and reporting.
As the third line of defense of the Group's internal control model, Internal Audit is in charge of reviewing specific controls and
processes in accordance with a work plan that is drawn up annually.
The Group’s fundamental objectives regarding the liquidity and funding risk are determined through the Liquidity Coverage Ratio
(LCR) and through the Loan-to-Stable Customer Deposits (LtSCD) ratio.
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The LCR ratio is a regulatory metric that aims to guarantee the resilience of entities in a scenario of liquidity tension within a time
horizon of 30 days. Within its risk appetite framework and system of limits and alerts, BBVA has established a required LCR
compliance level for the entire Group and for each individual LMU. The internal levels required are aimed at efficiently meeting the
regulatory requirement, at a loose level above 100%.
The LtSCD ratio measures the relationship between net lending and stable customer funds. The aim is to preserve a stable funding
structure in the medium term for each of the LMU which make up the BBVA Group, taking into account that maintaining an adequate
volume of stable customer funds is key to achieving a sound liquidity profile. In geographical areas with dual-currency balances, the
indicator is also controlled by currency to manage the mismatches that might occur.
Stable customer funds are considered to be the financing obtained and managed from the LMU among their target customers. Those
funds are characterized by their low sensitivity to market changes and by their less volatile behavior at aggregated level per operation
due to the loyalty of the customer to the entity. The stable resources are calculated by applying to each identified customer segment
a haircut determined by the analysis of the stability if the balances by which different aspects are evaluated (concentration, stability,
level of loyalty). The main source of stable resources arises from wholesale funding and retail customer funds.
In order to establish the target (maximum) levels of LtSCD in each LMU and provide an optimal funding structure reference in terms
of risk appetite, the corporate Structural Risks unit of GRM identifies and assesses the economic and financial variables that condition
the funding structures in the different geographical areas.
Additionally, liquidity and funding risk management aims to achieve a proper diversification of the funding structure, avoiding
excessive dependence on short-term funding by establishing a maximum level for the short-term funds raised, including both
wholesale financing and the least stable proportion of customer funds In relation to long-term financing, the maturity profile does not
present significant concentrations, which makes it possible to adapt the schedule of the planned issuance plan to the best financial
conditions in the markets. Lastly, concentration risk is monitored at LMU level, with the aim of ensuring a correct diversification of
both the counterparty and type of instrument.
One of the fundamental metrics within the general management framework of the liquidity and funding risk is the maintenance of a
liquidity buffer consisting of high quality assets free of charges which can be sold or offered as collateral to obtain funding, either
under normal market conditions or in stress situations.
The Finance area is responsible for the collateral management and determining the liquidity buffer within the BBVA Group. According
to the principle of auto-sufficiency of the Group's subsidiaries, each LMU is responsible for maintaining a buffer of liquid assets which
complies with the regulatory requirements applicable under each jurisdiction. In addition, the liquidity buffer of each LMU must be
aligned with the liquidity and funding risk tolerance as well as the management limits set and approved for each case.
In this context, the short-term resistance of the liquidity risk profile is promoted, ensuring that each LMU has sufficient collateral to
deal with the risk of the closing of wholesale markets. Basic capacity is the internal metric for the management and control of short-
term liquidity risk, which is defined as the relationship between the explicit assets available and the maturities of wholesale liabilities
and volatile resources, at different time periods up to one year, with special relevance at 30 and 90 days, with the objective of
preserving the survival period above 3 months with the available buffer, without considering the balance inflows.
As a fundamental element of the liquidity and financing risk monitoring scheme, stress tests are carried out. They enable to anticipate
deviations from the liquidity targets and the limits set in the appetite, and to establish tolerance ranges in the different management
areas. They also play a major role in the design of the Liquidity Contingency Plan and the definition of specific measures to be adopted
to rectify the risk profile if necessary.
For each scenario, it is checked whether BBVA has a sufficient stock of liquid assets to guarantee its capacity to meet the liquidity
commitments/outflows in the different periods analyzed. The analysis considers four scenarios: one central and three crisis-related
(systemic crisis; unexpected internal crisis with a considerable rating downgrade and/or affecting the ability to issue in wholesale
markets and the perception of business risk by the banking intermediaries and the entity’s clients; and a mixed scenario, as a
combination of the two aforementioned scenarios). Each scenario considers the following factors: existing market liquidity, customer
behavior and sources of funding, the impact of rating downgrades, market values of liquid assets and collateral, and the interaction
between liquidity requirements and the development of BBVA's credit quality.
The stress tests conducted on a regular basis by GRM reveal that BBVA maintains a sufficient buffer of liquid assets to deal with the
estimated liquidity outflows in a scenario resulting from the combination of a systemic crisis and an unexpected internal crisis, during
a period of longer than 3 months in general for the different LMU (including Turkey closing the year above 6 months), including in the
scenario of a significant downgrade of the Bank’s rating by up to three notches.
Together with the results of the stress tests and the risk metrics, the early warning indicators play an important role within the
corporate model and the Liquidity Contingency Plan. They are mainly indicators of the funding structure, in relation to asset
encumbrance, counterparty concentration, flights of customer deposits, unexpected use of credit facilities, and of the market, which
help anticipate possible risks and capture market expectations.
Finance is the area responsible for the elaboration, monitoring, execution and update of the liquidity and funding plan and of the
market access strategy to guarantee and improve the stability and diversification of the wholesale funding sources.
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In order to implement and establish management in an anticipated manner, limits are set on an annual basis for the main
management metrics that form part of the budgeting process for the liquidity and funding plan. This framework of limits contributes
to the planning of the joint future performance of:
The loan book, considering the types of assets and their degree of liquidity, as well as their validity as collateral in
collateralized funding.
Stable customer funds, based on the application of a methodology for establishing which segments and customer balances
are considered to be stable or volatile funds based on the principle of sustainability and recurrence of these funds.
Projection of the credit gap, in order to require a degree of self-funding that is defined in terms of the difference between the
loan-book and stable customer funds.
Incorporating the planning of securities portfolios into the banking book, which include both fixed-interest and equity
securities, and are classified as financial assets at fair value through other comprehensive income and at amortized cost,
and additionally on trading portfolios.
The structural gap projection, as a result of assessing the funding needs generated both from the credit gap and by the
securities portfolio in the banking book, together with the rest of on-balance-sheet wholesale funding needs, excluding
trading portfolios. This gap therefore needs to be funded with customer funds that are not considered stable or on
wholesale markets.
As a result of these funding needs, the BBVA Group plans the target wholesale funding structure according to the tolerance set in
each LMU target.
Thus, once the structural gap has been identified and after resorting to wholesale markets, the amount and composition of wholesale
structural funding is established in subsequent years, in order to maintain a diversified funding mix and guarantee that there is not a
high reliance on short-term funding (short-term wholesale funding plus volatile customer funds).
In practice, the execution of the principles of planning and self-funding at the different LMU results in the Group’s main source of
funding being customer deposits, which consist mainly of demand deposits, savings deposits and time deposits.
As sources of funding, customer deposits are complemented by access to the interbank market and the domestic and international
capital markets in order to address additional liquidity requirements, implementing domestic and international programs for the
issuance of commercial paper and medium and long-term debt.
The process of analysis and assessment of the liquidity and funding situation and of the inherent risks is a process carried out on an
ongoing basis in the BBVA Group, with the participation of all the Group areas involved in liquidity and funding risk management. This
process is carried out at both local and corporate level. It is incorporated into the decision- making process for liquidity and funding
management, with integration between the risk appetite strategy and establishment and the planning process, the funding plan and
the limits scheme.
7.5.3Liquidity and funding performance
The BBVA Group maintains a robust and dynamic funding structure with a predominantly retail nature, where customer resources
represent the main source of funding.
During 2021, liquidity conditions have remained comfortable in all the countries where the BBVA Group operates. The global crisis
caused by COVID-19 had a significant impact on financial markets. The effects of this crisis on the Group's balance sheets
materialized fundamentally at first, through greater credit line withdrawals by wholesale clients in view of the worsening financing
conditions in the markets, with no significant effect on the retail portfolio. These withdrawals were largely paid off over the following
quarters. Dealing with this situation of initial uncertainty, the different central banks provided a joint response through specific
measures and programs, whose extension, in some cases, has been prolonged during 2021, to facilitate the financing of the real
economy and the provision of liquidity in financial markets, supporting the soundness of liquidity buffers in almost all areas with BBVA
presence.
The performance of the indicators show that the robustness of the funding structure remained steady during 2021, 2020 and 2019, in
the sense that all LMU held self-funding levels with stable customer resources above the requirements.
LtSCD by LMU
2021
2020
2019
Group (average)
95%
95%
108%
BBVA S.A.
98%
97%
108%
BBVA Mexico
93%
98%
116%
Garanti BBVA
81%
95%
99%
Other LMU
93%
86%
103%
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With respect to LCR, the Group has maintained a liquidity buffer at both a consolidated and individual level in 2021. As a result, the
ratio has remained comfortably above 100%, with the consolidated ratio as of December 31, 2021 standing at 165%.
Although this requirement is only established at a Group level, for banks in the Eurozone, the minimum level required is comfortably
exceeded in all subsidiaries. It should be noted that the calculation of the Consolidated LCR does not allow the transfer of liquidity
between subsidiaries, so no excess liquidity may be transferred from these entities for the purpose of calculating the consolidated
ratio. If the impact of these highly liquid assets was considered, the LCR would be 213%, or +48 basis points above the required level.
LCR main LMU
0
2021
2020
2019
Group
165%
149%
129%
BBVA S.A.
190%
173%
147%
BBVA Mexico
245%
196%
147%
Garanti BBVA
211%
183%
206%
One of the key elements in BBVA's Group liquidity and funding management is the maintenance of large high quality liquidity buffers
in all business areas where the group operates.
Each entity maintains a sound liquidity buffer at the individual level for BBVA, S.A. and for each of its subsidiaries, such as BBVA
Mexico, Garanti BBVA and the Latin American subsidiaries. In general, this buffer has been strengthened during 2021 in the LMU.
In this respect, the Group has maintained for the last 12 months an average volume of high quality liquid assets (HQLA) amounting to
€138.2 billion, among which, 93% correspond to maximum quality assets (LCR Level 1).
The table below shows the liquidity available by instrument as of December 31, 2021, 2020 and 2019 for the most significant entities
based on prudential supervisor’s information (Commission Implementing Regulations (EU) 2017/2114 of November 9, 2017):
Liquidity available by instrument (Millions of Euros)
BBVA S.A.
BBVA Mexico
Garanti BBVA
Other
2021
2020
2019
2021
2020
2019
2021
2020
2019
2021
2020
2019 (*)
Cash and withdrawable central
bank reserves
35,258
39,330
14,516
12,146
8,930
6,246
8,179
6,153
6,450
6,469
6,831
11,317
Level 1 tradable assets
37,272
48,858
41,961
13,881
9,205
7,295
5,549
7,019
7,953
6,036
6,237
14,930
Level 2A tradable assets
5,234
5,119
403
74
106
316
344
Level 2B tradable assets
9,492
6,080
5,196
28
11
219
2
12
Other tradable assets
27,870
20,174
22,213
343
421
1,269
722
701
669
934
745
1,538
Non tradable assets eligible for
central banks
2,935
Cumulated counterbalancing
capacity
115,127
119,560
84,288
26,472
18,672
15,344
14,449
13,873
15,072
13,440
13,814
31,075
(*) In 2019 it includes the balance of the companies in the United States (see Notes 1.3, 3 and 21).
The Net Stable Funding Ratio (NSFR), defined as the result between the amount of stable funding available and the amount of stable
funding required, requiring banks to maintain a stable financing profile in relation to the composition of their assets and off-balance
sheet activities. This ratio should be at least 100% at all times. The NSFR ratio of the BBVA Group, calculated by applying the
regulatory criteria established in Regulation (EU) 2019/876 of the European Parliament and of the Council, of May 20, 2019, entered
into force in June 2021, and stood at 135% as of December 31, 2021.
The NSFR of BBVA Group and its main LMU at December 31, 2021, 2020 and 2019, was the following:
NSFR main LMU
2021
2020(*)
2019(*)
Group
135%
127%
120%
BBVA S.A.
126%
121%
113%
BBVA Mexico
149%
138%
130%
Garanti BBVA
162%
154%
151%
(*) Ratio calculated based on the Basel requirements for 2019 and 2020.
  P.96
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Below is a matrix of residual maturities by contractual periods based on supervisory prudential reporting as of December 31, 2021,
2020 and 2019:
December 2021. Contractual maturities (Millions of Euros)
Demand
Up to 1
month
1 to 3
months
3 to 6
months
6 to 9
months
9 to 12
months
1 to 2
years
2 to 3
years
3 to 5
years
Over 5
years
Total
ASSETS
Cash, cash balances at
central banks and other
demand deposits
39,761
24,598
64,359
Deposits in credit entities
3,781
400
790
373
299
211
166
8
26
6,056
Deposits in other financial
institutions
2
901
801
584
727
432
694
470
261
469
5,343
Reverse repo, securities
borrowing and margin
lending
33,856
11,611
2,945
1,063
1,692
2,188
2,239
1,118
739
57,451
Loans and advances
174
18,531
23,185
22,141
11,769
13,782
39,656
30,049
44,508
94,780
298,574
Securities' portfolio
settlement
10
1,779
3,606
3,395
2,333
3,958
18,854
13,135
17,214
47,331
111,614
December 2021. Contractual maturities (Millions of Euros)
Demand
Up to 1
month
1 to 3
months
3 to 6
months
6 to 9
months
9 to 12
months
1 to 2
years
2 to 3
years
3 to 5
years
Over 5
years
Total
LIABILITIES
Wholesale funding
3,065
1,077
3,498
2,914
1,885
9,477
4,931
12,332
19,991
59,169
Deposits in financial
institutions
1,936
4,257
415
825
183
924
496
146
146
579
9,907
Deposits in other financial
institutions and international
agencies
8,894
2,728
1,700
382
289
227
578
231
337
722
16,087
Customer deposits
281,812
28,806
11,814
4,867
1,717
1,520
1,740
578
863
416
334,132
Security pledge funding
52,437
6,858
2,485
1,513
8,252
29,954
5,527
4,755
1,490
113,269
Derivatives, net
(33)
(395)
(176)
(326)
(66)
(641)
100
(122)
(155)
(66)
(1,880)
December 2020. Contractual maturities (Millions of Euros) (*)
Demand
Up to 1
month
1 to 3
months
3 to 6
months
6 to 9
months
9 to 12
months
1 to 2
years
2 to 3
years
3 to 5
years
Over 5
years
Total
ASSETS
Cash, cash balances at
central banks and other
demand deposits
42,518
32,741
75,258
Deposits in credit entities
3,616
677
921
356
461
117
120
2
39
6,309
Deposits in other financial
institutions
2,202
855
797
734
543
1,251
721
515
500
8,119
Reverse repo, securities
borrowing and margin
lending
20,033
4,757
1,351
364
368
3,320
1,849
891
1,089
34,021
Loans and advances
279
16,939
24,280
23,012
15,579
17,032
46,182
38,851
51,709
110,173
344,036
Securities' portfolio
settlement
3,896
6,680
6,557
5,084
13,014
9,858
15,494
17,231
50,045
127,859
(*) It includes the balance of the companies in the United States (see Notes 1.3, 3 and 21).
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2020. Contractual maturities (Millions of Euros) (*)
Demand
Up to 1
month
1 to 3
months
3 to 6
months
6 to 9
months
9 to 12
months
1 to 2
years
2 to 3
years
3 to 5
years
Over 5
years
Total
LIABILITIES
Wholesale funding
4,750
2,618
3,963
1,283
1,543
10,573
7,505
12,793
23,839
68,868
Deposits in financial
institutions
8,838
7,859
254
741
152
726
825
189
166
371
20,120
Deposits in other financial
institutions and international
agencies
12,735
4,324
2,694
588
353
272
957
337
459
870
23,589
Customer deposits
308,360
39,978
13,416
6,808
4,526
4,366
3,361
1,213
869
799
383,694
Security pledge funding
41,239
5,301
1,643
1,192
368
11,304
28,510
3,740
1,516
94,812
Derivatives, net
(722)
15
(961)
(85)
134
(400)
(157)
(264)
(159)
(2,599)
(*) It includes the balance of the companies in the United States (see Notes 1.3, 3 and 21).
December 2019. Contractual maturities (Millions of Euros) (*)
Demand
Up to 1
month
1 to 3
months
3 to 6
months
6 to 9
months
9 to 12
months
1 to 2
years
2 to 3
years
3 to 5
years
Over 5
years
Total
ASSETS
Cash, cash balances at
central banks and other
demand deposits
20,954
20,654
41,608
Deposits in credit entities
3,591
283
488
585
503
189
24
120
432
6,216
Deposits in other financial
institutions
1,336
1,120
796
589
991
1,420
1,072
672
2,089
10,084
Reverse repo, securities
borrowing and margin
lending
21,612
3,858
2,287
561
808
4,121
1,838
411
803
36,299
Loans and advances
157
22,015
25,056
24,994
15,777
16,404
42,165
35,917
54,772
122,098
359,354
Securities' portfolio
settlement
1,622
3,873
6,620
2,017
7,292
21,334
6,115
13,240
46,022
108,136
(*) It includes the balance of the companies in the United States (see Notes 1.3, 3 and 21).
December 2019. Contractual maturities (Millions of Euros) (*)
Demand
Up to 1
month
1 to 3
months
3 to 6
months
6 to 9
months
9 to 12
months
1 to 2
years
2 to 3
years
3 to 5
years
Over 5
years
Total
LIABILITIES
Wholesale funding
1
1,393
1,714
4,208
1,645
4,386
8,328
10,608
10,803
27,840
70,927
Deposits in financial
institutions
7,377
7,608
493
1,122
172
1,514
386
614
206
510
20,004
Deposits in other financial
institutions and international
agencies
10,177
3,859
867
381
367
257
982
503
499
952
18,843
Customer deposits
271,638
43,577
18,550
10,013
7,266
6,605
3,717
2,062
854
1,039
365,321
Security pledge funding
45,135
3,202
15,801
1,456
653
3,393
7,206
759
1,308
78,914
Derivatives, net
(66)
(25)
29
(11)
1,097
(830)
(278)
(333)
(420)
(838)
(*) It includes the balance of the companies in the United States (see Notes 1.3, 3 and 21)
With regard to the financing structure, the loan portfolio is mostly financed by retail deposits. The “demand” maturity bucket mainly
contains the retail customer sight accounts whose behavior historically showed a high level of stability and little concentration.
According to a behavior analysis which is done every year in every entity, this type of account is considered to be stable and for
liquidity risk purposes receive a better treatment.
The most relevant aspects related to the main geographical areas are the following:
In the Eurozone, BBVA has continued to maintain a sound position with a large high-quality liquidity buffer. During 2021,
commercial activity has drawdown liquidity amounting to approximately €9 billion due to the increase in lending activity,
especially in the last quarter of the year, as well as the decrease in the volume of deposits, mainly wholesale. It should also
be noted that in the second quarter of 2021, the payment of the BBVA USA sale transaction was collected. In addition, in
March 2021, BBVA S.A. took part in the TLTRO III liquidity window program to take advantage of the improved conditions
announced by the European Central Bank (ECB) in December 2020, with an amount drawn of €3.5 billion that, together
with the €34.9 billion available at the end of December 2020 , amount to €38.4 billion at the end of December 2021.
In BBVA Mexico, commercial activity has provided liquidity between January and December 2021 in the amount of
approximately 73 billion Mexican pesos, derived from a higher growth in customer funds compared to the growth in lending
activity. This increased liquidity is expected to be reduced due to the recovery in lending activity expected in 2022. This
solid liquidity position has contributed to an efficient policy in the cost of funding, in an environment of higher interest rates.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
In terms of wholesale issuances, there was no need to refinance any maturities in 2021, having matured in 2021 a
subordinated issue amounting to USD 750 million and a senior issue amounting to 4,500 million Mexican pesos.
In the fourth quarter, the Central Bank of the Republic of Turkey made a series of cuts in benchmark rates, despite the
increases in the inflation rate, for a total of 400 basis points to 14%, triggering an adverse reaction from the markets and
severe currency depreciation. In order to alleviate the depreciation of the currency, during the month of December, the
Turkish government implemented a new mechanism to encourage local currency deposits. During 2021, the lending gap in
local currency has widened, with a higher increase in loans than in deposits, while the lending gap in foreign currency has
narrowed, due to a decline in loans and an increase in deposits. Garanti BBVA continues to maintain a stable liquidity
position with comfortable ratios.
In South America, the liquidity situation remains adequate throughout the region, despite the fact that central banks in the
region have started rate hike cycles and withdrawal of stimulus programs that mitigate the impact of the COVID-19 crisis. In
Argentina, liquidity in the system and in BBVA continues to increase due to the higher growth in deposits than in loans in
local currency. In BBVA Colombia, activity picks up accompanied by the growth in deposits. BBVA Peru maintains solid
levels of liquidity, while reducing excess liquidity due to growth in lending activity, combined with a contraction of deposits,
following a costs control strategy.
The main wholesale financing transactions carried out by the companies of the BBVA Group are listed below:
In March 2021, BBVA S.A. issued a senior preferred debt for an amount of €1 billion, with a maturity of 6 years and an option
for early redemption after five years. In September 2021, BBVA S.A. issued a floating rate senior preferred bond totaling €1
billion and maturing in 2 years, the fifth issue made by BBVA linked to environmental, social and governance (ESG) criteria.
Additionally, in January 2022, BBVA S.A. issued a €1 billion senior non-preferred bond, with a maturity of 7 years and an
option for early redemption in the sixth year, with a coupon of 0.875%.
In Turkey, there have been no issuances in 2021. The Bank renewed its syndicated loans in June and November, indexed to
sustainability criteria. On June 2, BBVA Garanti renewed 100% of a syndicated loan, formed by two separate tranches,
amounting to USD 279m and €294m, with a 1-year maturity and a cost of Libor +2.50% and Euribor +2.25%, respectively.
In November, the Bank renewed 100% of the second tranche of the mentioned loan, for USD 365m and €247m, at a cost of
Libor + 2.15% and Euribor + 1.75% respectively.
In South America, BBVA Uruguay issued in February 2021 the first sustainable bond on the Uruguayan financial market for
USD 15m at an initial interest rate of 3.854%.
The liquidity position of the rest of subsidiaries has continued to be sound, maintaining a solid liquidity position in all the jurisdictions
in which the Group operates.
In this context, BBVA has maintained its objective of strengthening the funding structure of the different Group entities based on
growing their self-funding from stable customer funds, while guaranteeing a sufficient buffer of fully available liquid assets,
diversifying the various sources of funding available, and optimizing the generation of collateral available for dealing with stress
situations in the markets.
7.5.4Asset encumbrance
As of December 31, 2021, 2020 and 2019, the encumbered (those provided as collateral for certain liabilities) and unencumbered
assets are broken down as follows:
Encumbered and unencumbered assets (Millions of Euros)
Encumbered assets
Unencumbered assets
Book value
Fair value
Book value
Fair value
2021
2020
2019
2021
2020
2019
2021
2020
2019
2021
2020
2019
Assets
114,336
121,999
101,792
548,548
614,260
596,898
Equity instruments
307
2,134
3,526
307
2,134
3,526
22,280
14,556
12,113
22,280
14,556
12,113
Debt securities
31,557
29,379
29,630
29,527
26,112
29,567
89,307
100,108
95,611
89,307
100,108
95,611
Loans and advances and other
assets
82,472
90,486
68,636
436,962
499,595
489,174
The committed value of "Loans and Advances and other assets" corresponds mainly to loans linked to the issue of covered bonds,
territorial bonds or long-term securitized bonds (see Note 22.4) as well as those used as a guarantee to access certain funding
transactions with central banks. Debt securities and equity instruments correspond to underlying that are delivered in repos with
different types of counterparties, mainly clearing houses or credit institutions, and to a lesser extent central banks. Collateral
provided to guarantee derivative transactions is also included as committed assets.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
As of December 31, 2021, 2020 and 2019, collateral pledges received mainly due to repurchase agreements and securities lending,
and those which could be committed in order to obtain funding are provided below:
Collateral received (Millions of Euros)
Fair value of encumbered
collateral received or own debt
securities issued
Fair value of collateral received
or own debt securities issued
available for encumbrance
Fair value of collateral received
or own debt securities issued
not available for encumbrance
2021
2020
2019
2021
2020
2019
2021
2020
2019
Collateral received
40,905
30,723
38,496
17,029
8,652
9,208
1,719
1,071
48
Equity instruments
289
239
65
265
204
70
Debt securities
40,616
30,484
38,431
16,764
8,448
9,130
1,719
1,071
38
Loans and advances and other assets
8
10
Own debt securities issued other
than own covered bonds or ABSs
3
50
94
82
The guarantees received in the form of reverse repurchase agreements or security lending transactions are committed by their use in
repurchase agreements, as is the case with debt securities.
As of December 31, 2021, 2020 and 2019, financial liabilities issued related to encumbered assets in financial transactions as well as
their book value were as follows:
Sources of encumbrance (Millions of Euros)
Matching liabilities, contingent liabilities or
securities lent
Assets, collateral received and own
debt securities issued other than covered bonds
and ABSs encumbered
2021
2020
2019
2021
2020
2019
Book value of financial liabilities
137,242
131,352
124,252
151,275
147,523
135,500
Derivatives
15,368
16,611
19,066
15,191
16,348
20,004
Deposits
109,311
98,668
87,906
120,957
111,726
94,240
Outstanding subordinated debt
12,563
16,073
17,280
15,127
19,449
21,256
Other sources
620
653
449
3,966
5,202
4,788
8Fair value of financial instruments
Framework and processes control
As part of the process established in the Group for determining the fair value in order to ensure that financial assets and liabilities are
properly following the IFRS 13 principles: Fair value is the price that would be received to sell an asset or paid to transfer a liability in an
orderly transaction between market participants in the principal market or most advantageous market, at the measurement date.
BBVA has established, at a geographic level, a structure of Risk Operational Admission and Product Governance Committees
responsible for validating and approving new products or types of financial assets and liabilities before being contracted. Local
management responsible for valuation, which are independent from the business (see Management Report - Risk) are members of
these committees.
These areas are required to ensure, prior to the approval stage, the existence of not only technical and human resources, but also
adequate informational sources to measure the fair value of these financial assets and liabilities, in accordance with the rules
established by the valuation global area and using models that have been validated and approved by the responsible areas complying
with the governance of BBVA Group's official models.
Fair value hierarchy
All financial instruments, both assets and liabilities are initially recognized at fair value, which at that point is equivalent to the
transaction price, unless there is evidence to the contrary in the market. Subsequently, depending on the type of financial instrument,
it may continue to be recognized at amortized cost or fair value through adjustments in the consolidated income statement or equity.
When possible, the fair value is determined as the market price of a financial instrument. However, for many of the financial assets
and liabilities of the Group, especially in the case of derivatives, there is no market price available, so its fair value is estimated on the
basis of the price established in recent transactions involving similar instruments or, in the absence thereof, by using mathematical
measurement models that are sufficiently tried and trusted by the international financial community. The estimates of the fair value
derived from the use of such models take into consideration the specific features of the asset or liability to be measured and, in
particular, the various types of risk associated with such asset or liability. However, the limitations inherent in the measurement
models and possible inaccuracies in the assumptions and parameters required by these models may mean that the estimated fair
value of an asset or liability does not exactly match the price for which the asset or liability could be exchanged or settled on the date
of its measurement.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Additionally, for financial assets and liabilities that show significant uncertainty in inputs or model parameters used for valuation,
criteria is established to measure said uncertainty and activity limits are set based on these. Finally, these measurements are
compared, as much as possible, against other sources such as the measurements obtained by the business teams or those obtained
by other market participants.
The process for determining the fair value requires the classification of the financial assets and liabilities according to the
measurement processes used as set forth below:
Level 1: Valuation using directly the quotation of the instrument, observable and readily and regularly available from
independent price sources and referenced to active markets that the entity can access at the measurement date. The
instruments classified within this level are fixed-income securities, equity instruments and certain derivatives.
Level 2: Valuation of financial instruments with commonly accepted techniques that use inputs obtained from observable
data in markets.
Level 3: Valuation of financial instruments with valuation techniques that use significant unobservable inputs in the market.
As of December 31, 2021, the affected instruments at fair value accounted for approximately 0.74% of financial assets and
0.35% of the Group’s financial liabilities. Model selection and validation is undertaken by control areas outside the business
areas.
8.1Fair value of financial instruments
The fair value of the Group’s financial instruments in the accompanying consolidated balance sheets and its corresponding carrying
amounts, as of December 31, 2021, 2020 and 2019 are presented below:
Fair Value and Carrying Amount (Millions of Euros)
2021
2020
2019
Notes
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
Carrying
Amount
Fair Value
ASSETS
Cash, cash balances at central banks and
other demand deposits
9
67,799
67,799
65,520
65,520
44,303
44,303
Financial assets held for trading
10
123,493
123,493
105,878
105,878
99,469
99,469
Non-trading financial assets mandatorily at
fair value through profit or loss
11
6,086
6,086
5,198
5,198
5,557
5,557
Financial assets designated at fair value
through profit or loss
12
1,092
1,092
1,117
1,117
1,214
1,214
Financial assets at fair value through other
comprehensive income
13
60,421
60,421
69,440
69,440
61,183
61,183
Financial assets at amortized cost
14
372,676
377,451
367,668
374,267
439,162
442,788
Derivatives – Hedge accounting
15
1,805
1,805
1,991
1,990
1,729
1,729
LIABILITIES
Financial liabilities held for trading
10
91,135
91,135
84,109
84,109
86,414
86,413
Financial liabilities designated at fair value
through profit or loss
12
9,683
9,683
10,050
10,050
10,010
10,010
Financial liabilities at amortized cost
22
487,893
488,733
490,606
491,006
516,641
515,910
Derivatives – Hedge accounting
15
2,626
2,626
2,318
2,318
2,233
2,233
Not all financial assets and liabilities are recorded at fair value, so below we provide the information on financial instruments recorded
at fair value and subsequently the information of those recorded at amortized cost (including their fair value although this value is not
used when accounting for these instruments).
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
8.1.1Fair value of financial instruments recognized at fair value, according to valuation criteria
Below are the different elements used in the valuation technique of financial instruments.
Active Market
BBVA considers an active market as a market that allows the observation of bid and offer prices representative of the levels to which
the market participants are willing to negotiate an asset, with sufficient frequency and volume.
Furthermore, BBVA would consider as traded in an “Organized Market” quotations for assets or liabilities from Over The Counter
(OTC) markets when they are obtained from independent sources, observable on a daily basis and fulfil certain conditions.
The following table shows the financial instruments carried at fair value in the accompanying consolidated balance sheets, broken
down by level used to determine their fair value as of December 31, 2021, 2020 and 2019:
Fair Value of Financial Instruments by Levels (Millions of Euros)
2021
2020
2019
Level 1
Level 2
Level 3
Level 1
Level 2
Level 3
Level 1
Level 2
Level 3
ASSETS
Financial assets held for trading
32,371
87,736
3,386
32,555
71,938
1,386
31,135
67,262
1,072
Equity instruments
15,925
37
11,367
31
60
8,832
59
Debt securities
11,877
13,725
189
12,790
11,123
57
18,076
8,178
55
Loans and advances
615
47,279
2,913
2,379
26,741
1,148
697
30,491
849
Derivatives
3,954
26,732
247
6,019
34,043
121
3,530
28,593
109
Non-trading financial assets mandatorily at fair value through
profit or loss
4,378
522
1,186
3,826
381
992
4,305
92
1,160
Equity instruments
4,158
394
751
3,612
57
465
4,223
1
103
Debt securities
128
4
324
28
91
19
Loans and advances
220
435
210
499
82
1,038
Financial assets designated at fair value through profit or loss
916
176
939
178
1,214
Equity instruments
Debt securities
916
176
939
178
1,214
Loans and advances
Financial assets at fair value through other comprehensive
income
52,157
7,545
719
60,976
7,866
598
50,896
9,203
1,084
Equity instruments
1,178
36
106
961
34
105
1,794
146
480
Debt securities
50,952
7,509
613
59,982
7,832
493
49,070
9,057
604
Loans and advances
27
33
33
Derivatives – Hedge accounting
63
1,733
9
120
1,862
8
44
1,685
LIABILITIES
Financial liabilities held for trading
26,215
64,305
615
27,587
56,127
395
26,266
59,438
710
Trading derivatives
4,755
26,560
389
7,402
34,046
232
4,425
29,466
175
Short positions
15,124
11
11,805
504
3
12,246
1
2
Deposits
6,335
37,733
226
8,381
21,577
159
9,595
29,971
533
Financial liabilities designated at fair value through profit or loss
1
8,243
1,439
8,558
1,492
8,629
1,382
Customer deposits
809
902
944
Debt certificates
1
1,956
1,439
3,038
1,492
3,274
1,382
Other financial liabilities
5,479
4,617
4,410
Derivatives – Hedge accounting
53
2,573
53
2,250
15
30
2,192
11
The following table sets forth the main valuation techniques, hypothesis and inputs used in the estimation of fair value of the financial
instruments classified under Levels 2 and 3, based on the type of financial asset and liability and the corresponding balances as of
December 31, 2021, 2020 and 2019.
  P.102
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Level 2
Level 3
Level 2
Level 3
Level 2
Level 3
Valuation technique(s)
Observable inputs
Unobservable inputs
ASSETS
Financial assets held for trading
87,736
3,386
71,938
1,386
69,092
1,508
Equity instruments
37
31
60
59
Comparable pricing (Observable price in a
similar market)
Net asset value
- Brokers quotes
- Market operations
- NAVs published
-NAV provided by the administrator of
the fund
Debt securities
13,725
189
11,123
57
8,178
55
Present-value method
(Discounted future cash flows)
Observed prices in non-active markets
- Issuer´s credit risk
- Current market interest rates
- Non active markets prices
- Prepayment rates
- Issuer´s credit risk
- Recovery rates
Loans and advances
47,279
2,913
26,741
1,148
30,491
849
Present-value method
(Discounted future cash flows)
- Issuer´s credit risk
- Current market interest rates
- Funding interest rates observed in the market
or in consensus services
- Exchange rates
- Prepayment rates
- Issuer´s credit risk
- Recovery rates
- Funding interest rates not observed in
the market or in consensus services
Derivatives
26,732
247
34,043
121
28,593
109
Interest rate
Interest rate products (Interest rate Swaps,
Call money Swaps y FRA): Discounted cash
flows
Caps/Floors: Black 76, Hull-White y  SABR
Bond options: Black 76
Swaptions: Black, Hull-White y LGM
Other Interest rate Options: Black 76, Hull-
White y LGM
Constant Maturity Swaps: SABR
-  Exchange rates
-  Market quoted future prices
-  Market interest rates
-  Underlying assets prices: shares, funds,
commodities
-  Market observable volatilities 
-  Issuer credit spread levels
-  Quoted dividends
-  Market listed correlations
- Beta
- Implicit correlations between tenors
- interest rates volatility
Equity
Future and Equity Forward: Discounted
future cash flows
Equity Options: Local Volatility, Momentum
adjustment and Heston
- Volatility of volatility
- Implicit assets correlations
- Long term implicit correlations
- Implicit dividends and long term repos
Foreign exchange and gold
Future and Equity Forward: Discounted
future cash flows
Foreign exchange Options: Local volatility,
momentum adjustment
- Volatility of volatility
- Implicit assets correlations
- Long term implicit correlations
Credit
Credit Derivatives: Default model and
Gaussian copula
- Correlation default
- Credit spread
- Recovery rates
- Interest rate yield
- Default volatility
Commodities
Commodities: Momentum adjustment and
discounted cash flows
Non-trading financial assets mandatorily
at fair value through profit or loss
522
1,186
381
992
92
1,160
Equity instruments
394
751
57
465
1
103
Comparable pricing (Observable price in a
similar market)
Net asset value
- Brokers quotes
- Market operations
- NAVs published
- NAV provided by the administrator of
the fund
Debt securities
128
324
28
91
19
Present-value method
(Discounted future cash flows)
- Issuer credit risk
- Current market interest rates
- Prepayment rates
- Issuer credit risk
- Recovery rates
Loans and advances
435
499
1,038
Specific liquidation criteria regarding losses
of the EPA proceedings
PD and LGD of the internal models,
valuations and specific criteria of the EPA
proceedings
Discounted future cash flows
- Prepayment rates
- Business plan of the underlying asset,
WACC, macro scenario
- Property valuation
Financial assets designated at fair value
through profit or loss
176
178
Present-value method
(Discounted future cash flows)
- Issuer credit risk
- Current market interest rates
Debt securities
176
178
Financial assets at fair value through other
comprehensive income
7,545
719
7,866
598
9,203
1,084
Equity instruments
36
106
34
105
146
480
Comparable pricing (Observable price in a
similar market)
Net asset value
- Brokers quotes
- Market operations
- NAVs published
- NAV provided by the administrator of
the fund
Debt securities
7,509
613
7,832
493
9,057
604
Present-value method
(Discounted future cash flows)
Observed prices in non-active markets
- Issuer´s credit risk
- Current market interest rates
- Non active market prices
- Prepayment rates
- Issuer credit risk
- Recovery rates
Hedging derivatives
1,733
9
1,862
8
1,685
Interest rate
Interest rate products (Interest rate Swaps,
Call money Swaps y FRA): Discounted cash
flows
Caps/Floors: Black, Hull-White y SABR
Bond options: Black 76
Swaptions: Black 76, Hull-White y LGM
Other Interest rate Options: Black 76, Hull-
White y LGM
Constant maturity Swaps: SABR
-  Exchange rates
-  Market quoted future prices
-  Market interest rates
-  Underlying assets prices: shares, funds,
commodities
-  Market observable volatilities 
-  Issuer credit spread levels
-  Quoted dividends
-  Market listed correlations
- Beta
- Implicit correlations between tenors
- interest rates volatility
Equity
Future and Equity Forward: Discounted
future cash flows
Equity Options: Local volatility, Black 76,
Momentum adjustment and Heston
- Volatility of volatility
- Implicit assets correlations
- Long term implicit correlations
- Implicit dividends and long term repos
Foreign exchange and gold
Future and Equity Forward: Discounted
future cash flows
Foreign exchange Options: Local volatility,
momentum adjustment
- Volatility of volatility
- Implicit assets correlations
- Long term implicit correlations
Credit
Credit Derivatives: Default model and
Gaussian copula
- Correlation default
- Credit spread
- Recovery rates
- Interest rate yield
- Default volatility
Commodities
Commodities: Momentum adjustment and
Discounted cash flows
Fair value of Financial Instruments by levels.(Millions of euros)
2021
2020
2019
  P.103
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Fair Value of Financial Instruments by Levels.(Millions of Euros)
2021
2020
2019
Level 2
Level 3
Level 2
Level 3
Level 2
Level 3
Valuation technique(s)
Observable inputs
Unobservable inputs
LIABILITIES
Financial liabilities held for
trading
64,305
615
56,127
395
61,588
827
Deposits
37,733
226
21,577
159
29,971
533
Present-value method
(Discounted future cash flows)
- Interest rate yield
- Funding interest rates observed
in the market or in consensus
services
-  Exchange rates
- Funding interest rates not observed
in the market or in consensus
services
Derivatives
26,560
389
34,046
232
29,466
175
Interest rate
Interest rate products (Interest rate
Swaps, call money Swaps y FRA):
Discounted cash flows
Caps/Floors: Black 76, Hull-White y
SABR
Bond options: Black 76
Swaptions: Black 76, Hull-White y LGM
Other Interest rate Options: Black 76,
Hull-White, SABR y LGM
Constant Maturity Swaps: SABR
-  Exchange rates
-  Market quoted future prices
-  Market interest rates
-  Underlying assets prices:
shares, funds, commodities
-  Market observable volatilities 
-  Issuer credit spread levels
-  Quoted dividends
-  Market listed correlations
- Beta
- Correlation between tenors
- Interest rates volatility
Equity
Future and Equity forward: Discounted
future cash flows
Equity Options: Local volatility,
momentum adjustment and Heston
- Volatility of volatility
- Assets correlation
Foreign exchange and gold
Future and Equity Forward:
Discounted future cash flows
Foreign exchange Options: Black 76,
Local volatility, momentum
adjustment
- Volatility of volatility
- Assets correlation
Credit
Credit Derivatives: Default model and
Gaussian copula
- Correlation default
- Credit spread
- Recovery rates
- Interest rate yield
- Default volatility
Commodities
Commodities: Momentum adjustment
and discounted cash flows
Short positions
11
504
3
1
2
Present-value method
(Discounted future cash flows)
- Prepayment rates
- Issuer´s credit risk
- Current market interest rates
Financial liabilities designated
at fair value through profit or
loss
8,243
1,439
8,558
1,492
8,629
1,382
Present-value method
(Discounted future cash flows)
- Prepayment rates
- Issuer´s credit risk
- Current market interest
rates
- Prepayment rates
- Issuer´s credit risk
- Current market interest rates
Derivatives – Hedge
accounting
2,573
2,250
15
2,192
11
Interest rate
Interest rate products (Interest rate
Swaps, Call money Swaps y FRA):
Discounted cash flows
Caps/Floors: Black 76, Hull-White y
SABR
Bond options: Black 76
Swaptions: Black, Hull-White y LGM
Other Interest rate Options: Black 76,
Hull-White, SABR y LGM
Constant Maturity Swaps: SABR
-  Exchange rates
-  Market quoted future prices
-  Market interest rates
-  Underlying assets prices:
shares, funds, commodities
-  Market observable volatilities 
-  Issuer credit spread levels
-  Quoted dividends
-  Market listed correlations
- Beta
- Implicit correlations between tenors
- interest rates volatility
Equity
Future and Equity Forward:
Discounted future cash flows
Equity Options: Local volatility,
momentum adjustment and Heston
- Volatility of volatility
- Implicit assets correlations
- Long term implicit correlations
- Implicit dividends and long term
repos
Foreign exchange and gold
Future and Equity Forward:
Discounted future cash flows
Foreign exchange Options: Black 76,
Local Volatility, momentum
adjustment
- Volatility of volatility
- Implicit assets correlations
- Long term implicit correlations
Credit
Credit Derivatives: Default model and
Gaussian copula
- Correlation default
- Credit spread
- Recovery rates
- Interest rate yield
- Default volatility
Commodities
Commodities: Momentum adjustment
and discounted cash flows
  P.104
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Main valuation techniques
The main techniques used for the assessment of the majority of the financial instruments classified in Level 3, and its main
unobservable inputs, are described below:
The net present value (net present value method): This technique uses the future cash flows of each financial instrument,
which are established in the different contracts, and discounted to their present value. This technique often includes many
observable inputs, but may also include unobservable inputs, as described below:
a.Credit Spread: This input represents the difference in yield of a debt security and the reference rate, reflecting the
additional return that a market participant would require to take the credit risk of that debt security. Therefore,
the credit spread of the debt security is part of the discount rate used to calculate the present value of the future
cash flows.
b.Recovery rate: This input represents the percentage of principal and interest recovered from a debt instrument
that has defaulted.
Comparable prices (similar asset prices): This input represents the prices of comparable financial instruments and
benchmarks used to calculate a reference yield based on relative movements from the entry price or current market levels.
Further adjustments to account for differences that may exist between financial instrument being valued and the
comparable financial instrument may be added. It can also be assumed that the price of the financial instrument is
equivalent to the comparable instrument.
Net asset value: This technique utilizes certain assumptions to use net asset value as representative of fair value, which is
equal to the total value of the assets and liabilities of a fund published by the managing entity.
Gaussian copula: This model is used to integrate default probabilities of credit instruments referenced to more than one
underlying CDS. The joint density function used to value the instrument is constructed by using a Gaussian copula that
relates the marginal densities by a normal distribution, usually extracted from the correlation matrix of events approaching
default by CDS issuers.
Black 76: variant of Black Scholes model, whose main application is the valuation of bond options, cap floors and swaptions
where the behavior of the Forward and not the Spot itself, is directly modeled.
Black Scholes: The Black Scholes model postulates log-normal distribution for the prices of securities, so that the expected
return under the risk neutral measure is the risk free interest rate. Under this assumption, the price of vanilla options can be
obtained analytically, so that inverting the Black- Scholes formula, the implied volatility for process of the price can be
calculated.
Heston: This model, typically applied to equity OTC options, assumes stochastic behavior of volatility. According to which,
the volatility follows a process that reverts to a long-term level and is correlated with the underlying equity instrument. As
opposed to local volatility models, in which the volatility evolves deterministically, the Heston model is more flexible,
allowing it to be similar to that observed in the short term today.
Libor market model: This model assumes that the dynamics of the interest rate curve can be modeled based on the set of
forward contracts that compose the underlying interest rate. The correlation matrix is parameterized on the assumption
that the correlation between any two forward contracts decreases at a constant rate, beta, to the extent of the difference in
their respective due dates. The input “Credit default volatility” is a volatility input of the credit factor dynamic applied in
rate/credit hybrid operative. The multifactorial frame of this model makes it ideal for the valuation of instruments sensitive
to the slope or curve, including interest rate option.
Local Volatility: In the local volatility models, the volatility, instead of being static, evolves deterministically over time
according to the level of moneyness (i.e. probability that the option has a positive value on its date of expiration) of the
underlying, capturing the existence of volatility smiles. The volatility smile of an option is the empirical relationship observed
between its implied volatility and its strike price. These models are appropriate for options whose value depends on the
historical evolution of the underlying which use Monte Carlo simulation technique for their valuation.
  P.105
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Unobservable inputs
Quantitative information of unobservable inputs used to calculate Level 3 valuations is presented below as of December 31, 2021,
2020 and 2019:
Unobservable inputs. December 2021
Financial instrument
Valuation technique(s)
Significant
unobservable inputs
Min
Average
Max
Units
Debt Securities
Present value method
Credit Spread
2.72
125.41
2,374.39
bp
Recovery Rate
0.00%
37.34%
40.00%
%
0.10%
96.63%
144.11%
%
Equity/Fund instruments
(*)
Net Asset Value
Comparable Pricing
Loans and advances
Present value method
Repo funding curve
(2.71)%
1.16%
4.99%
Abs Repo
rate
Credit Derivatives
Gaussian Copula
Correlation Default
34.56%
43.47%
52.78%
%
Black 76
Price Volatility
Vegas
Equity Derivatives
Option models on
equities, baskets of
equity, funds
Dividends (**)
Correlations
(88)%
60%
99%
%
Volatility
5.57
26.30
62.00
Vegas
FX Derivatives
Option models on FX
underlyings
Volatility
3.96
9.71
16.34
Vegas
IR Derivatives
Option models on IR
underlyings
Beta
0.25
2.00
18.00
%
Correlation Rate/Credit
(100)
100
%
Credit Default Volatility
Vegas
(*) Due to the diversity of valuation models of equity valuations, we would not include all the unobservable inputs or the quantitative ranges of them.
(**) The range of unobservable dividends is too wide range to be relevant.
Unobservable inputs. December 2020
Financial instrument
Valuation technique(s)
Significant
unobservable inputs
Min
Average
Max
Units
Debt Securities
Present value method
Credit Spread
4.32
47.01
564.22
bp
Recovery Rate
0.00%
37.06%
40.00%
%
0.10%
99.92%
143.87%
%
Equity/Fund instruments
(*)
Net Asset Value
Comparable Pricing
Loans and advances
Present value method
Repo funding curve
(1.18)%
(0.25)%
0.74%
Abs Repo
rate
Credit Derivatives
Gaussian Copula
Correlation Default
30.40%
44.87%
60.95%
%
Black 76
Price Volatility
Vegas
Equity Derivatives
Option models on
equities, baskets of
equity, funds
Dividends (**)
Correlations
(77)%
51%
98%
%
Volatility
6.52
29.90
141.77
Vegas
FX Derivatives
Option models on FX
underlyings
Volatility
4.11
10.00
16.14
Vegas
IR Derivatives
Option models on IR
underlyings
Beta
0.25
2.00
18.00
%
Correlation Rate/Credit
(100)
100
%
Credit Default Volatility
Vegas
(*) Due to the diversity of valuation models of equity valuations, we would not include all the unobservable inputs or the quantitative ranges of them.
(**) The range of unobservable dividends is too wide range to be relevant.
  P.106
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Unobservable inputs. December 2019
Financial instrument
Valuation technique(s)
Significant
unobservable inputs
Min
Average
Max
Units
Loans and advances
Present value method
Repo funding curve
(6)
16
100
bp
Debt securities
Comparable pricing
Credit spread
18
83
504
bp
Recovery rate
0.00%
28.38%
40.00%
%
0.01%
98.31%
135.94%
%
Equity instruments (*)
Net asset value
Comparable pricing
Credit option
Gaussian Copula
Correlation default
19.37%
44.33%
61.08%
%
Corporate Bond option
Black 76
Price volatility
-
Vegas
Equity OTC option
Heston
Forward volatility skew
35.12
35.12
35.12
Vegas
Local volatility
Dividends (**)
Volatility
2.49
23.21
60.90
Vegas
FX OTC options
Black Scholes/Local Vol
Volatility
3.70
6.30
10.05
Vegas
Interest rate options
Libor Market Model
Beta
0.25
2.00
18.00
%
Correlation rate/Credit
(100)
100
%
Credit default Volatility
Vegas
(*) Due to the diversity of valuation models of equity valuations, we would not include all the unobservable inputs or the quantitative ranges of them.
(**) The range of unobservable dividends is too wide range to be relevant.
Adjustments to the valuation
Under IFRS 13, the entity must estimate the value taking into account the assumptions and conditions that market participants would
have when setting the price of the asset or liability on the valuation date.
In order to comply with the fair value requirements, the entity applies adjustments to the fair valuation considering, default criteria,
inherent and from the counterparties, valuation risk from funding and valuation risks due to valuation uncertainty and related to the
prudent valuation criteria. All of the above are aligned with the regulatory requirements (EBA CRR 105.10) and considering model risk,
liquidity risk (Bid / Offer) and price uncertainty risk.
Adjustments to the valuation for risk of default
The fair value of liabilities should reflect the entity's default risk, which includes, among other components, its own credit risk. Taking
this into account, the Group makes valuation adjustments for credit risk in the estimates of the fair value of its assets and liabilities.
These adjustments are calculated by estimating Exposure At Default, Probability of Default and Loss Given Default, which are based
on the recovery levels for all derivative products on any instrument, deposits and repos at the legal entity level (all counterparties
under a same master agreement), in which BBVA has exposure.
Credit Valuation Adjustment (hereinafter “CVA”) and Debit Valuation Adjustments (hereinafter “DVA”) are included in the valuation of
derivatives, both assets and liabilities, to reflect the impact on the fair value of the counterparty credit risk and its own, respectively.
The Group incorporates in its valuation, for all exposures classified in any of the categories valued at fair value, both the counterparty
credit risk and its own. In the trading portfolio, and in the specific case of derivatives, credit risk is recognized through such
adjustments.
As a general rule, the calculation of CVA is the sum of the expected positive exposure in time t, the probability of default between t-1
and t, and the Loss Given Default of the counterparty. Consequently, the DVA is calculated as the sum of the expected negative
exposure in time t, the probability of default of BBVA between t-1 and t, and the Loss Given Default of BBVA. Both calculations are
performed throughout the entire period of potential exposure.
The calculation of the expected positive and negative exposure is done through a Montecarlo simulation of the market variables
involved in all trades’ valuation under the same legal netting set.
The information needed to calculate the probability of default and the loss given default of a counterparty comes from the credit
markets. The counterparty’s Credit Default Swaps are used if liquid quotes are available. If a market price is not available, BBVA has
implemented a mapping process based on the sector, rating and geography of the counterparty to assign probabilities of default and
loss given default calibrated directly to market.
  P.107
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
An additional adjustment for Own Credit Adjustment (OCA) is applied to the instruments accounted for by applying the Fair Value
Option permitted by IFRS 9.
The amounts recognized in the consolidated balance sheet as of December 31, 2021, 2020 and 2019 related to the valuation
adjustments to the credit assessment of the derivative asset as Credit Valuation Adjustments (CVA) were €-121 million, €-142 million
and €-106 million respectively, and the valuation adjustments to the derivative liabilities as Debit Valuation Adjustment (DVA) were
€104 million, €124 million and €117 million, respectively. The impact recorded under “Gains (losses) on financial assets and liabilities
held for trading, net” in the consolidated income statement for the year ended December 31, 2021, 2020 and 2019 corresponding to
the mentioned adjustments was a net impact of €0 million, €-29 million and €67 million respectively.
Valuation adjustments for financing risk
The fair value of the positions recorded at fair value must reflect the entity's financing risk. Taking into account the above, the Group
makes adjustments for financing risk valuation (Funding Valuation Adjustment FVA) in the estimates of the fair value of its assets and
liabilities.
The adjustment to the valuation for financing risk incorporates the cost of financing implicit in the valuation of positions at fair value.
This adjustment reflects the cost of funding for non-collateralized or partially collateralized operations.
Additionally, as of December 31, 2021, 2020 and 2019, €-11 million, €-9 million and €-8 million related to the “Funding Valuation
Adjustments” (“FVA”) were recognized in the consolidated balance sheet, being the impact on results €-1 million, €-1 million and €4
million, respectively.
Valuation adjustments for valuation uncertainty
The fair value of the positions recorded at fair value must reflect the valuation risk derived from the uncertainty in the valuation for
concepts of pure uncertainty of prices, liquidity risk and model risks. This adjustment is aligned with the regulatory requirements for
prudent valuation via valuation adjustments with an impact on CET1, and meets the requirements of EBA CRR 105.10 for this purpose.
The adjustment to the valuation for liquidity incorporates an adjustment for Bid / Offer spreads in the valuation of derivatives that do
not meet the necessary conditions to be considered a Market Maker operation.
The adjustment to the valuation for model risk captures the uncertainty in the price associated with the products valued with the use
of a valuation model ("Mark to Model") given the existence of more than one possible model applicable to the valuation of the product
or the calibration of its parameters from the observations of inputs in the market.
The adjustment to the valuation for price uncertainty includes the uncertainty associated with the dispersion in the values observed in
the market for the prices taken in the valuation of assets or as inputs in the valuation models. The impact recorded under “Gains
(losses) on financial assets and liabilities held for trading, net” in the consolidated income statement for the year ended December 31,
2021 corresponding to the mentioned adjustments was a net impact of €-30 million.
Financial assets and liabilities classified as Level 3
The changes in the balance of Level 3 financial assets and liabilities included in the accompanying consolidated balance sheets are as
follows:
Financial assets Level 3: Changes in the year (Millions of Euros)
2021
2020
2019
Assets
Liabilities
Assets
Liabilities
Assets
Liabilities
Balance at the beginning
2,984
1,902
3,316
2,103
3,527
4,115
Changes in fair value recognized in profit and loss (*)
338
143
611
296
112
71
Changes in fair value not recognized in profit and loss
(47)
(10)
(89)
(4)
2
Acquisitions, disposals and liquidations (**)
2,531
156
(725)
(652)
(432)
479
Net transfers to Level 3
(436)
(80)
549
199
76
(2,751)
Exchange differences and others
(69)
(56)
(160)
(35)
31
189
Discontinued operations (***)
(518)
(5)
Balance at the end
5,301
2,054
2,984
1,902
3,316
2,103
(*)Profit or loss that is attributable to gains or losses relating to those financial assets and liabilities held as of December 31, 2021, 2020 and 2019. Valuation adjustments are
recorded under the heading “Gains (losses) on financial assets and liabilities (net)”.
(**) Of which, in 2021, the assets roll forward is comprised of €2,742 million of acquisitions and €211 million of disposals. The liabilities roll forward is comprised of €213 million of
acquisitions and €57 million of sales.
(***)The balance of 2020 corresponds mainly to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
  P.108
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
In 2021 there was an increase in the trading portfolio mainly due to the evolution of loans and advances and their corresponding
funding with deposits. In line with this increase in the activity, there is a higher volume of exposures classified as level 3 which mainly
corresponds to temporary acquisitions of assets, despite having improved throughout the year the observability of the inputs used to
value these assets in the market.
In 2020, a reduction was made in financial assets held for trading and financial liabilities held for trading classified as Level 2 in the fair
value hierarchy for an amount of €1,918 million and a reduction in financial assets held for trading and Financial liabilities held for
trading classified as Level 3 in the fair value hierarchy for an amount of €461 million euros (see Note 1.3).
In 2019, certain interest rate yields were adapted to those observable in the market, which mainly affected the valuation of certain
deposit classes recorded under “Financial liabilities at amortized cost” and certain insurance products recorded under “Financial
liabilities designated at fair value through profit or loss - Other financial liabilities”, and, as a result thereof, their classification changed
from Level 3 to Level 2. Additionally, €1,285 million in assets held for trading and €649 million in liabilities held for trading were
classified in Level 3, mainly due to certain reverse repurchase and repurchase agreements, due to the non-observability and liquidity
in the interest rate yield for the financing of assets applied in the calculation of their fair value.
For the years ended December 31, 2021, 2020 and 2019, the profit/loss on sales of financial instruments classified as Level 3
recognized in the accompanying consolidated income statement was not material.
Transfers among levels
The Global Valuation Area, in collaboration with the Group, has established the rules for an appropriate financial instruments held for
trading classification according to the fair value hierarchy defined by IFRS.
On a monthly basis, any new assets added to the portfolio are classified, according to this criterion, by the subsidiaries. Then, there is
a quarterly review of the portfolio in order to analyze the need for a change in classification of any of these assets.
The financial instruments transferred among the different levels of measurement for the years ended December 31, 2021, 2020 and
2019 are at the following amounts in the accompanying consolidated balance sheets as of December 31, 2021, 2020 and 2019:
Transfers among levels. December 2021 (Millions of Euros)
From:
Level 1
Level 2
Level 3
To:
Level 2
Level 3
Level 1
Level 3
Level 1
Level 2
ASSETS
Financial assets held for trading
924
2
35
184
10
637
Non-trading financial assets mandatorily at fair
value through profit or loss
8
14
23
Financial assets designated at fair value
through profit or loss
Financial assets at fair value through other
comprehensive income
596
17
506
50
6
Derivatives – Hedge accounting
Total
1,528
19
542
234
24
665
LIABILITIES
Financial liabilities held for trading
562
24
57
15
95
Financial liabilities designated at fair value
through profit or loss
38
65
Derivatives – Hedge accounting
Total
562
24
95
15
160
  P.109
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Transfer among levels (Millions of Euros)
2020
2019
From:
Level 1
Level 2
Level 3
Level 1
Level 2
Level 3
To:
Level 2
Level 3
Level 1
Level 3
Level 1
Level 2
Level 2
Level 3
Level 1
Level 3
Level 1
Level 2
ASSETS
Financial assets held for
trading
1,460
11
203
548
4
98
74
1,119
502
1
160
Non-trading financial assets
mandatorily at fair value
through profit or loss
9
11
4
17
23
2
44
Financial assets designated at
fair value through profit or loss
143
1
Financial assets at fair value
through other comprehensive
income
484
135
96
6
6
6
4
209
454
Derivatives – Hedge
accounting
8
26
10
Total
2,096
22
342
652
4
121
79
6
1,145
739
2
667
LIABILITIES
Financial liabilities held for
trading
8
3
180
13
1
Financial liabilities designated
at fair value through profit or
loss
56
27
27
2,679
Derivatives – Hedge
accounting
27
125
Total
8
3
236
40
1
54
2,804
The amount of financial instruments that were transferred among levels of valuation during the year ended December 31, 2021 is not
material relative to the total portfolios, and corresponds to the above changes in the classification among levels these financial
instruments modified some of their features, specifically:
Transfers among Levels 1 and 2 represent mainly derivatives, debt securities and short positions, which are either no longer
listed on an active market (transfer from Level 1 to 2) or have just started to be listed (transfer from Level 2 to 1).
Transfers from Level 2 to Level 3 are mainly due to transactions of financial assets held for trading, financial assets at fair
value through other comprehensive income, financial liabilities held for trading and financial liabilities designated at fair
value through profit or loss.
Transfers from Level 3 to Level 2 generally affect derivatives, loans and advances and debt securities transactions, for
which inputs observable in the market have been obtained.
Sensitivity analysis
Sensitivity analysis is performed on financial instruments with significant unobservable inputs (financial instruments included in level
3), in order to obtain a reasonable range of possible alternative valuations. This analysis is carried out on a monthly basis, based on
the criteria defined by the Global Valuation Area taking into account the nature of the methods used for the assessment and the
reliability and availability of inputs and proxies used. In order to establish, with a sufficient degree of certainty, the valuation risk that is
incurred in such assets without applying diversification criteria between them.
As of December 31, 2021, the effect on profit for the year and total equity of changing the main unobservable inputs used for the
measurement of Level 3 financial instruments for other reasonably possible unobservable inputs, taking the highest (most favorable
input) or lowest (least favorable input) value of the range deemed probable, would be as follows:
  P.110
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Financial instruments Level 3: sensitivity analysis (Millions of Euros)
Potential impact on consolidated
income statement
Potential impact on
other comprehensive income
Most favorable
hypothesis
Least favorable
hypothesis
Most favorable
hypothesis
Least favorable
hypothesis
ASSETS
Financial assets held for trading
33
(57)
Loans and advances
4
(4)
Debt securities
24
(24)
Equity instruments
1
(25)
Derivatives
5
(5)
Non-trading financial assets mandatorily at fair value
through profit or loss
35
(36)
Loans and advances
16
(5)
Debt securities
10
(10)
Equity instruments
9
(21)
Financial assets designated at fair value through profit or
loss
Financial assets at fair value through other
comprehensive income
41
(43)
Total
68
(93)
41
(43)
LIABILITIES
Financial liabilities held for trading
3
(3)
Total
3
(3)
8.2Fair value of financial instruments carried at cost, by valuation criteria
The valuation technique used to calculate the fair value of financial assets and liabilities carried at cost are presented below:
Financial assets
Cash, balances at central banks and other demand deposits / loans to central banks / short-term loans to credit
institutions/ Repurchase agreements: in general, their fair value approximates to their book value, due to the nature of the
counterparty and because they are mainly short-term balances in which the book value is the most reasonable estimation of
the value of the asset.
Loans to credit institutions which are not short-term and loans to customers: In general, the fair value of these financial
assets is determined by the discount of expected future cash flows, using market interest rates at the time of valuation
adjusted by the credit spread and taking all kind of behavioral hypothesis if it is considered to be relevant (prepayment fees,
optionality, etc.).
Debt securities: Fair value estimated based on the available market price or by using internal valuation methodologies.
Financial liabilities
Deposits from central banks: for recurrent liquidity auctions and other monetary policy instruments of central banks /
short-term deposits, from credit institutions / repurchase agreements / short term customer deposits: their book value is
considered to be the best estimation of their fair value.
Deposits of credit institutions which are not short-term and term customer deposits: these deposits are valued by
discounting future cash flows using the interest rate curve in effect at the time of the adjustment adjusted by the credit
spread and incorporating any behavioral assumptions if this proves relevant (early repayments, optionalities, etc.).
Debt certificate (Issuances): The fair value estimation of these liabilities depends on the availability of market prices or by
using the present value method: discount of future cash flows, using market interest rates at valuation time and taking into
account the credit spread.
  P.111
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The following table presents the fair value of key financial instruments carried at amortized cost in the accompanying consolidated
balance sheets as of December 31, 2021, 2020 and 2019, broken down according to the method of valuation used for the estimation:
Fair value of financial instruments at amortized cost by Levels (Millions of Euros)
2021
2020
2019
Level 1
Level 2
Level 3
Level 1
Level 2
Level 3
Level 1
Level 2
Level 3
ASSETS
Cash, cash balances at central banks
and other demand deposits
67,581
218
65,355
165
44,111
192
Financial assets at amortized cost
33,213
13,033
331,205
35,196
15,066
324,005
29,391
217,279
196,119
LIABILITIES
Financial liabilities at amortized cost
91,870
243,847
153,016
90,839
255,278
144,889
67,229
289,599
159,082
The main valuation techniques and inputs used to estimate the fair value of financial instruments accounted for at cost and classified
in levels 2 and 3 is shown below. These are broken down by type of financial instrument and the balances correspond to those as of
December 31, 2021, 2020 and 2019:
Fair Value of financial Instruments at amortized cost by valuation technique (Millions of Euros)
2021
2020
2019
Valuation
technique(s)
Main inputs used
Level 2
Level 3
Level 2
Level 3
Level 2
Level 3
ASSETS
Financial assets at
amortized cost
13,033
331,205
15,066
324,005
217,279
196,119
Present-value
method
(Discounted future
cash flows)
Loans and advances to
central banks
2
- Credit spread
- Prepayment rates
- Interest rate yield
Loans and advances to
credit institutions
863
12,329
1,883
12,641
9,049
4,628
- Credit spread
- Prepayment rates
- Interest rate yield
Loans and advances to
customers
3,416
318,059
3,904
310,924
194,897
190,144
- Credit spread
- Prepayment rates
- Interest rate yield
Debt securities
8,755
817
9,279
440
13,333
1,345
- Credit spread
- Interest rate yield
LIABILITIES
Financial liabilities at
amortized cost
243,847
153,016
255,278
144,889
289,599
159,082
Deposits from central
banks
300
207
129
Present-value
method
(Discounted future
cash flows)
- Issuer´s credit risk
- Prepayment rates
- Interest rate yield
Deposits from credit
institutions
14,853
4,916
22,914
4,633
21,575
6,831
Deposits from
customers
209,345
137,803
210,097
129,525
245,720
135,514
Debt certificates
10,014
4,391
14,413
4,848
14,194
11,133
Other financial
liabilities
9,636
5,606
7,854
5,676
7,981
5,604
In 2020, the level of significance of the unobservable inputs used to determine the fair value hierarchy of loans and advances to
customers at amortized cost was refined, resulting in a greater exposure classified as Level 3. This revision was carried out in the
context of the availability of new information which was more adjusted to the changes that have occurred both in market conditions
and in the composition of credit investment. The effect on consolidated results and equity resulting from this review did not represent
any change.
  P.112
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
9.Cash, cash balances at central banks and other demand deposits
The breakdown of the balance under the heading “Cash, cash balances at central banks and other demand deposits” in the
accompanying consolidated balance sheets is as follows:
Cash, cash balances at central banks and other demand deposits (Millions of Euros)
Notes
2021
2020
2019
Cash on hand
6,877
6,447
7,060
Cash balances at central banks (*)
55,004
53,079
31,756
Other demand deposits
5,918
5,994
5,488
Total
8.1
67,799
65,520
44,303
(*) The variation in 2020 with respect to 2019 is mainly due to an increase in balances of BBVA, S.A. at the Bank of Spain.
10.Financial assets and liabilities held for trading
10.1Breakdown of the balance
The breakdown of the balance under these headings in the accompanying consolidated balance sheets is as follows:
Financial assets and liabilities held for trading (Millions of Euros)
Notes
2021
2020
2019
ASSETS
Derivatives (*)
30,933
40,183
32,232
Equity instruments
7.2.2
15,963
11,458
8,892
Credit institutions
816
633
1,037
Other sectors
15,147
10,824
7,855
Debt securities
7.2.2
25,790
23,970
26,309
Issued by central banks
936
1,011
840
Issued by public administrations
21,946
19,942
23,918
Issued by financial institutions
1,130
1,479
679
Other debt securities
1,778
1,538
872
Loans and advances (**)
7.2.2
50,807
30,268
32,037
Loans and advances to central banks
3,467
53
535
Reverse repurchase agreement
3,467
53
535
Loans and advances to credit institutions
31,916
18,317
19,020
Reverse repurchase agreement
31,901
18,310
18,953
Loans and advances to customers
15,424
11,898
12,482
Reverse repurchase agreement
14,916
11,295
12,187
Total  assets
8.1
123,493
105,878
99,469
LIABILITIES
Derivatives (*)
31,705
41,680
34,066
Short positions
15,135
12,312
12,249
Deposits (**)
44,294
30,117
40,099
Deposits from central banks
11,248
6,277
7,635
Repurchase agreement
11,248
6,277
7,635
Deposits from credit institutions
16,176
14,377
22,704
Repurchase agreement
15,632
14,035
22,313
Customer deposits
16,870
9,463
9,761
Repurchase agreement
16,824
9,418
9,689
Total  liabilities
8.1
91,135
84,109
86,414
(*) The variation in 2021 is mainly due to the evolution of interest rate derivatives at BBVA, S.A.
(**) The variation in 2021 corresponds mainly to the evolution of "Reverse repurchase agreement" of BBVA S.A., partially offset by the evolution of "Repurchase agreement". The
information for 2020 and 2019 has been subject to certain non-significant modifications in order to improve comparability with the figures for financial year 2021 (see Note 1.3).
As of December 31, 2021, 2020 and 2019 “Short positions” include €14,298, €11,696 and €11,649 million, respectively, held with
general governments.
  P.113
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
10.2Derivatives
The derivatives portfolio arises from the Group’s need to manage the risks it is exposed to in the normal course of business and also
to market products amongst the Group’s customers. As of December 31, 2021, 2020 and 2019, trading derivatives were mainly
contracted in over-the-counter (OTC) markets, with counterparties, consisting primarily of foreign credit institutions and other
financial corporations, and are related to foreign-exchange, interest-rate and equity risk.
Below is a breakdown of the net positions by transaction type of the fair value and notional amounts of derivatives recognized in the
accompanying consolidated balance sheets, divided into organized and OTC markets:
Derivatives by type of risk and by product or by type of market (Millions of Euros)
2021
2020
2019
Assets
Liabilities
Notional
amount -
Total
Assets
Liabilitie
s
Notional
amount -
Total
Assets
Liabilitie
s
Notional
amount -
Total
Interest rate
15,782
15,615
3,902,760
26,451
26,028
3,252,066
21,004
20,378
3,024,794
OTC
15,774
15,610
3,884,561
26,447
26,020
3,233,718
21,004
20,377
2,997,443
Organized market
8
5
18,199
3
8
18,348
1
27,351
Equity instruments
2,802
4,123
72,656
2,626
4,143
72,176
2,263
3,499
84,140
OTC
775
1,930
48,695
584
1,836
42,351
353
1,435
40,507
Organized market
2,028
2,192
23,962
2,042
2,307
29,825
1,910
2,065
43,633
Foreign exchange and
gold
12,104
11,471
533,395
10,952
11,216
461,898
8,608
9,788
472,194
OTC
12,090
11,445
526,590
10,942
11,216
457,180
8,571
9,782
463,662
Organized market
14
26
6,805
10
4,719
37
6
8,532
Credit
236
490
19,937
153
292
23,411
353
397
29,077
Credit default swap
236
254
18,121
146
156
21,529
338
283
26,702
Credit spread option
2
150
Total return swap
236
1,815
7
136
1,882
14
113
2,225
Other
Commodities
8
7
149
1
1
26
4
4
64
DERIVATIVES
30,933
31,705
4,528,897
40,183
41,680
3,809,577
32,232
34,066
3,610,269
Of which: OTC - credit
institutions
21,069
22,488
1,073,921
24,432
27,244
958,017
19,962
22,973
1,000,243
Of which: OTC - other
financial corporations
3,300
3,075
3,257,382
8,211
8,493
2,663,978
6,028
6,089
2,370,988
Of which: OTC - other
4,514
3,919
148,629
5,484
3,627
134,690
4,294
2,932
159,521
11.Non-trading financial assets mandatorily at fair value through profit or loss
The breakdown of the balance under this heading in the accompanying consolidated balance sheets is as follows:
Non-trading financial assets mandatorily at fair value through profit or loss (Millions of Euros)
Notes
2021
2020
2019
Equity instruments (*)
7.2.2
5,303
4,133
4,327
Debt securities
7.2.2
128
356
110
Loans and advances to customers
7.2.2
655
709
1,120
Total
8.1
6,086
5,198
5,557
(*) The variation in 2021 is mainly due to increased exposure to investment funds in Mexican insurance companies, as a result of increases in the volume of products and the
evolution of investment activity in fintech companies.
  P.114
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
12.Financial assets and liabilities designated at fair value through profit or loss
The breakdown of the balance under these headings in the accompanying consolidated balance sheets is as follows:
Financial assets and liabilities designated at fair value through profit or loss (Millions of Euros)
Notes
2021
2020
2019
ASSETS
Debt securities
7.2.2 / 8.1
1,092
1,117
1,214
LIABILITIES
Customer deposits
809
902
944
Debt certificates issued
3,396
4,531
4,656
Other financial liabilities: Unit-linked products
5,479
4,617
4,410
Total liabilities
8.1
9,683
10,050
10,010
Within “Financial liabilities designated at fair value through profit or loss”, liabilities linked to insurance products where the
policyholder bears the risk (unit-link) are recorded. Since the liabilities linked to insurance products in which the policyholder assumes
the risk are valued the same way as the assets associated to these insurance products, there is no credit risk component borne by the
Group in relation to these liabilities.
In addition, the assets and liabilities are included in these headings to reduce inconsistencies (asymmetries) in the valuation of those
operations and those used to manage their risk.
13.Financial assets at fair value through other comprehensive income
13.1Breakdown of the balance
The breakdown of the balance by the main financial instruments in the accompanying consolidated balance sheets is as follows:
Financial assets at fair value through other comprehensive income (Millions of Euros)
Notes
2021
2020
2019
Equity instruments
7.2.2
1,320
1,100
2,420
Debt securities (*)
59,074
68,308
58,731
Loans and advances to credit institutions
7.2.2
27
33
33
Total
8.1
60,421
69,440
61,183
Of which: loss allowances of debt securities
(74)
(97)
(110)
(*) The variation, in the last 3 years, corresponds mainly to changes in the portfolio of financial assets issued by governments in BBVA, S.A.
During financial years 2021, 2020 and 2019, there have been no significant reclassifications from the heading “Financial assets at fair
value through other comprehensive income” to other headings or from other headings to “Financial assets at fair value through other
comprehensive income”.
  P.115
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
13.2Equity instruments
The breakdown of the balance under the heading "Equity instruments" of the accompanying consolidated financial statements as of
December 31, 2021, 2020 and 2019 is as follows:
Financial assets at fair value through other comprehensive income. Equity instruments (Millions of Euros)
2021
2020
2019
Cost
Unrealized
gains
Unrealized
losses
Fair
value
Cost
Unrealized
gains
Unrealized
losses
Fair
value
Cost
Unrealized
gains
Unrealized
losses
Fair
value
Listed equity instruments
Spanish companies shares
2,235
(1,146)
1,088
2,182
(1,309)
873
2,181
(507)
1,674
Foreign companies shares
98
35
(8)
125
100
38
(17)
121
136
87
(11)
213
The United States
29
29
27
27
30
47
78
Mexico
1
28
29
1
33
34
1
33
34
Turkey
4
5
2
4
6
3
2
5
Other countries
69
2
(8)
63
70
1
(17)
54
102
5
(11)
96
Subtotal listed equity
instruments
2,333
35
(1,154)
1,214
2,282
38
(1,326)
995
2,317
87
(518)
1,886
Unlisted equity
instruments
Spanish companies shares
5
7
11
5
1
5
5
1
5
Foreign companies shares
55
41
(1)
95
58
43
(1)
100
450
79
(1)
528
The United States
387
32
419
Mexico
1
1
Turkey
3
3
5
5
5
4
9
Other countries
51
41
(1)
91
52
43
(1)
94
57
43
(1)
99
Subtotal unlisted equity
instruments
60
48
(1)
107
62
44
(1)
105
454
80
(1)
533
Total
2,393
83
(1,155)
1,320
2,344
82
(1,327)
1,100
2,772
167
(519)
2,420
  P.116
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
13.3Debt securities
The breakdown of the balance under the heading “Debt securities” of the accompanying consolidated financial statements as of
December 31, 2021, 2020 and 2019, broken down by issuers, is as follows:
Financial assets at fair value through other comprehensive income. Debt securities (Millions of Euros)
2021
2020
2019
Amortized     
cost
Unrealized
gains
Unrealized
losses
Fair
value
Amortized     
cost
Unrealized
gains
Unrealized
losses
Fair
value
Amortized     
cost
Unrealized
gains
Unrealized
losses
Fair
value
Domestic debt securities
Government and other
government agency
15,889
656
16,544
28,582
801
(16)
29,367
20,740
830
(20)
21,550
Central banks
Credit institutions
1,125
51
1,176
1,363
76
1,439
959
65
1,024
Other issuers
612
24
(1)
635
867
40
(1)
906
907
40
947
Subtotal
17,625
731
(2)
18,355
30,811
917
(17)
31,712
22,607
935
(21)
23,521
Foreign debt securities
Mexico
11,097
32
(359)
10,769
9,107
291
(3)
9,395
7,790
22
(26)
7,786
Government and other
government agency
10,467
21
(348)
10,141
8,309
271
(1)
8,579
6,869
18
(19)
6,868
Central banks
Credit institutions
120
3
(6)
118
113
5
118
77
2
78
Other issuers
509
7
(6)
510
685
15
(2)
698
843
2
(6)
840
Italy
7,407
213
(12)
7,608
3,897
367
4,263
2,325
244
(2)
2,567
Government and other
government agency
7,274
212
(12)
7,474
3,789
366
4,154
2,193
244
(2)
2,435
Central banks
Credit institutions
47
47
48
48
52
52
Other issuers
86
1
87
60
1
61
80
1
81
Japan
4,961
7
4,968
4,551
1
(3)
4,549
2,735
3
2,738
Government and other
government agency
4,906
7
4,913
4,492
(3)
4,489
2,691
3
2,694
Central banks
Credit institutions
18
18
Other issuers
36
1
37
59
1
60
43
44
The United States
3,900
44
(18)
3,926
4,642
52
(3)
4,691
11,376
68
(51)
11,393
Government and other
government agency
1,754
7
(17)
1,744
2,307
9
(1)
2,315
8,570
42
(12)
8,599
Central banks
Credit institutions
114
2
116
186
3
188
122
2
124
Other issuers
2,032
35
(1)
2,065
2,149
40
(2)
2,187
2,684
24
(39)
2,670
Turkey
2,888
199
(168)
2,920
3,456
90
(73)
3,473
3,752
38
(76)
3,713
Government and other
government agency
2,888
199
(168)
2,920
3,456
90
(73)
3,473
3,752
38
(76)
3,713
Central banks
Credit institutions
Other issuers
Other countries
10,298
286
(55)
10,529
9,892
372
(39)
10,225
6,810
307
(104)
7,013
Other foreign governments
and government agency
2,488
115
(29)
2,574
2,177
136
(14)
2,300
2,079
137
(76)
2,140
Central banks
1,698
3
(5)
1,696
1,599
21
(8)
1,611
1,005
9
(4)
1,010
Credit institutions
2,306
92
(16)
2,382
2,468
116
(8)
2,576
1,743
109
(12)
1,840
Other issuers
3,807
76
(6)
3,877
3,648
99
(8)
3,738
1,983
52
(12)
2,023
Subtotal
40,551
780
(612)
40,719
35,545
1,172
(120)
36,596
34,788
681
(259)
35,210
Total
58,176
1,511
(614)
59,074
66,356
2,089
(137)
68,308
57,395
1,617
(280)
58,731
  P.117
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The credit ratings of the issuers of debt securities as of December 31, 2021, 2020 and 2019 are as follows:
Debt securities by rating
2021
2020
2019
Fair value
(Millions of Euros)
%
Fair value
(Millions of Euros)
%
Fair value
(Millions of euros)
%
AAA
2,413
4.1%
4,345
6.4%
3,669
6.2%
AA+
586
1.0%
595
0.9%
7,279
12.4%
AA
646
1.1%
449
0.7%
317
0.5%
AA-
327
0.6%
406
0.6%
265
0.5%
A+
6,179
10.5%
5,912
8.7%
3,367
5.7%
A
1,676
2.8%
2,112
3.1%
12,895
22.0%
A-
18,760
31.8%
31,614
46.3%
10,947
18.6%
BBB+
11,465
19.4%
8,629
12.6%
9,946
16.9%
BBB
10,961
18.6%
4,054
5.9%
2,966
5.1%
BBB-
1,310
2.2%
5,116
7.5%
1,927
3.3%
BB+ or below
4,379
7.4%
4,731
6.9%
4,712
8.0%
Unclassified
372
0.6%
345
0.5%
441
0.8%
Total
59,074
100.0%
68,308
100.0%
58,731
100.0%
13.4Gains/losses
The changes in the gains/losses (net of taxes) in December 31, 2021, 2020 and 2019 of debt securities recognized under the equity
heading “Accumulated other comprehensive income (loss) – Items that may be reclassified to profit or loss – Fair value changes of
debt instruments measured at fair value through other comprehensive income” and equity instruments recognized under the equity
heading “Accumulated other comprehensive income (loss) – Items that will not be reclassified to profit or loss –Fair value changes of
equity instruments measured at fair value through other comprehensive income” in the accompanying consolidated balance sheets
are as follows:
Other comprehensive income - Changes in gains (losses) (Millions of Euros)
Debt securities
Equity instruments
Notes
2021
2020
2019
2021
2020
2019
Balance at the beginning
2,069
1,760
943
(1,256)
(403)
(155)
Valuation gains and losses
(1,058)
489
1,267
183
(803)
(238)
Amounts transferred to income
(63)
(72)
(119)
Amounts transferred to Reserves
(73)
Income tax and other
325
(107)
(331)
(7)
23
(10)
Balance at the end
30
1,274
2,069
1,760
(1,079)
(1,256)
(403)
In 2021, the debt securities presented an impairment amounting to €17 million in the heading “Impairment or reversal of impairment
on financial assets not measured at fair value through profit or loss or net gains by modification– Financial assets at fair value through
other comprehensive income” in the accompanying consolidated income statement (see Note 47).
In 2020, debt securities presented an impairment amounting to €19 million in the heading “Impairment or reversal of impairment on
financial assets not measured at fair value through profit or loss or net gains by modification–Financial assets at fair value through
other comprehensive income” in the accompanying consolidated income statement (see Note 47)
In 2019, debt securities presented an impairment amounting to €82 million in the heading “Impairment or reversal of impairment on
financial assets not measured at fair value through profit or loss or net gains by modification–Financial assets at fair value through
other comprehensive income” in the accompanying consolidated income statement (see Note 47) as a result of the decrease in the
rating of debt securities in Argentina during the last quarter of 2019.
In 2021 and 2020, equity instruments presented an increase of €183 million and a decrease of €803 million, respectively, in the
heading “Gains and losses from valuation - Accumulated other comprehensive income - Items that will not be reclassified to profit and
loss - Fair value changes of equity instruments measured at fair value through other comprehensive income”, mainly due to the
Telefónica quotation.
  P.118
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
14.Financial assets at amortized cost
14.1Breakdown of the balance
The breakdown of the balance under this heading in the accompanying consolidated balance sheets, according to the nature of the
financial instrument, is as follows:
Financial assets at amortized cost (Millions of Euros)
Notes
2021
2020
2019
Debt securities
34,781
35,737
38,877
Central banks
15
Government
32,130
28,727
31,526
Credit institutions
817
783
719
Other financial corporations
525
5,027
5,254
Non-financial corporations
1,295
1,200
1,379
Loans and advances to central banks
5,681
6,209
4,275
Loans and advances to credit institutions
13,276
14,575
13,649
Reverse repurchase agreements
2,788
1,914
1,817
Other loans and advances
10,488
12,661
11,832
Loans and advances to customers (*)
7.2.2
318,939
311,147
382,360
Government
19,682
19,391
28,222
Other financial corporations
9,804
9,817
11,207
Non-financial corporations
140,993
136,424
166,789
Other
148,461
145,515
176,142
Total
8.1
372,676
367,668
439,162
Of which: impaired assets of loans and advances to
customers
7.2.2
14,657
14,672
15,954
Of which: loss allowances of loans and advances
7.2.5
(11,142)
(12,141)
(12,427)
Of which: loss allowances of debt securities
(52)
(48)
(52)
(*) The variation in 2020 corresponds mainly to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
During financial years 2021, 2020 and 2019, there have been no significant reclassifications from the heading “Financial assets at
amortized cost” to other headings or from other headings to “Financial assets at amortized cost”.
  P.119
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
14.2Debt securities
The breakdown of the balance under the heading “Debt securities” in the accompanying consolidated balance sheets, according to
the issuer of the debt securities, is as follows:
Financial assets at amortized cost. Debt securities. (Millions of Euros)
2021
2020
2019
Amortized     
cost
Unrealized
gains
Unrealized
losses
Fair
value
Amortized     
cost
Unrealized
gains
Unrealized
losses
Fair
value
Amortized     
cost
Unrealized
gains
Unrealized
losses
Fair
value
Domestic debt
securities
Government and other
government agencies
17,693
1,326
(7)
19,013
13,656
1,212
14,868
12,755
630
(21)
13,363
Central banks
Credit institutions
26
26
Other issuers
337
10
(6)
341
4,835
59
(7)
4,887
4,903
38
(10)
4,931
Subtotal
18,031
1,336
(13)
19,353
18,492
1,271
(7)
19,756
17,684
668
(31)
18,320
Foreign debt
securities
Mexico
8,464
182
(138)
8,508
7,771
534
(16)
8,289
6,374
168
(18)
6,525
Government and other
government agencies
7,669
170
(131)
7,708
6,963
479
7,442
5,576
166
5,742
Central banks
Credit institutions
614
11
625
632
55
687
526
2
529
Other issuers
181
1
(7)
175
176
(16)
160
272
(18)
254
The United States
93
93
52
(26)
26
6,125
111
(20)
6,217
Government and other
government agencies
10
10
14
14
5,690
111
(18)
5,783
Central banks
Credit institutions
26
26
23
(16)
7
25
(1)
25
Other issuers
57
57
15
(10)
5
410
(1)
409
Turkey
2,634
143
(95)
2,682
3,628
95
(25)
3,698
4,113
48
(65)
4,097
Government and other
government agencies
2,628
143
(95)
2,676
3,621
95
(25)
3,691
4,105
47
(65)
4,088
Central banks
Credit institutions
5
5
6
6
7
1
8
Other issuers
1
1
1
1
Other countries
5,559
289
(37)
5,812
5,795
505
(1)
6,299
4,581
82
(26)
4,637
Other foreign
governments and
other government
agency
4,144
257
(28)
4,374
4,473
467
(1)
4,939
3,400
82
(22)
3,459
Central banks
Credit institutions
171
171
122
122
135
135
Other issuers
1,243
32
(9)
1,267
1,200
38
1,238
1,047
(4)
1,043
Subtotal
16,750
614
(270)
17,094
17,245
1,134
(68)
18,311
21,194
409
(129)
21,476
Total
34,781
1,950
(284)
36,447
35,737
2,405
(75)
38,067
38,877
1,077
(160)
39,796
  P.120
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
As of December 31, 2021, 2020 and 2019, the distribution according to the credit quality (ratings) of the issuers of debt securities
classified as financial assets at amortized cost, was as follows:
Debt securities by rating
2021
2020
2019
Carrying
amount
(Millions of
Euros)
%
Carrying
amount
(Millions of
Euros)
%
Carrying
amount
(Millions of
Euros)
%
AAA
143
0.4%
151
0.4%
39
0.1%
AA+
77
0.2%
74
0.2%
6,481
16.7%
AA
76
0.2%
64
0.2%
14
%
AA-
69
0.2%
48
0.1%
713
1.8%
A+
62
0.2%
42
%
%
A
619
1.8%
590
1.7%
16,806
43.2%
A-
16,312
46.9%
16,736
46.8%
607
1.6%
BBB+
9,336
26.8%
7,919
22.2%
3,715
9.6%
BBB
3,853
11.1%
942
2.6%
551
1.4%
BBB-
527
1.5%
4,499
12.6%
3,745
9.6%
BB+ or below
3,120
9.0%
3,928
11.0%
5,123
13.2%
Unclassified
587
1.7%
743
2.1%
1,083
2.8%
Total
34,781
100.0%
35,737
100.0%
38,877
100.0%
14.3Loans and advances to customers
The breakdown of the balance under this heading in the accompanying consolidated balance sheets, according to their nature, is as
follows:
Loans and advances to customers (Millions of Euros)
2021
2020
2019
On demand and short notice
3,161
2,835
3,050
Credit card debt
14,030
13,093
16,354
Trade receivables
19,524
15,544
17,276
Finance leases
7,911
7,650
8,711
Reverse repurchase agreements
23
71
26
Other term loans
268,047
267,031
332,160
Advances that are not loans
6,243
4,924
4,784
Total
318,939
311,147
382,360
The heading “Financial assets at amortized cost – Loans and advances to customers” in the accompanying consolidated balance
sheets also includes certain secured loans that, as mentioned in Appendix X and pursuant to the Mortgage Market Act, are linked to
long-term mortgage covered bonds.
The following table sets forth a breakdown of the gross carrying amount "Loans and advances to customers" with maturity greater
than one year by fixed and variable rate as of December 31, 2021, 2020 and 2019:
Loans and advances maturing in more than one year by fixed and variable rate (Millions of Euros)
2021
2020
2019
Domestic
Foreign
Total
Domestic
Foreign
Total
Domestic
Foreign
Total
Fixed rate
56,756
62,228
118,984
46,104
66,444
112,548
55,920
68,915
124,835
Variable rate
75,544
44,237
119,781
86,710
41,452
128,162
79,329
97,765
177,095
Total
132,300
106,465
238,765
132,814
107,895
240,710
135,249
166,680
301,929
As of December 31, 2021, 2020 and 2019, 50%, 47% and 41%, respectively, of "Loans and advances to customers" with maturity
greater than one year have fixed-interest rates and 50%, 53% and 59%, respectively, have variable interest rates.
  P.121
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
This heading also includes some loans that have been securitized. The balances recognized in the accompanying consolidated
balance sheets corresponding to these securitized loans are as follows:
Securitized loans (Millions of Euros)
2021
2020
2019
Securitized mortgage assets
23,695
23,953
26,169
Other securitized assets
6,547
6,144
4,249
Total
30,242
30,098
30,418
15.Hedging derivatives and fair value changes of the hedged items in portfolio hedges
of interest rate risk
The balance of these headings in the accompanying consolidated balance sheets is as follows:
Derivatives – Hedge accounting and fair value changes of the hedged items in portfolio hedge of interest rate risk
(Millions of Euros)
2021
2020
2019
ASSETS
Derivatives - Hedge accounting
1,805
1,991
1,729
Fair value changes of the hedged items in portfolio hedges of interest rate risk
5
51
28
LIABILITIES
Derivatives - Hedge accounting
2,626
2,318
2,233
Fair value changes of the hedged items in portfolio hedges of interest rate risk
As of December 31, 2021, 2020 and 2019, the main positions hedged by the Group and the derivatives designated to hedge those
positions were:
Fair value hedging:
a.Fixed-interest debt securities at fair value through other comprehensive income and at amortized cost: The interest
rate risk of these securities is hedged using interest rate derivatives (fixed-variable swaps) and forward sales.
b.Long-term fixed-interest debt securities issued by the Bank: the interest rate risk of these securities is hedged using
interest rate derivatives (fixed-variable swaps).
c.Fixed-interest loans: The equity price risk of these instruments is hedged using interest rate derivatives (fixed-variable
swaps).
d.Fixed-interest and/or embedded derivative deposit portfolio hedges: it covers the interest rate risk through fixed-
variable swaps. The valuation of the borrowed deposits corresponding to the interest rate risk is in the heading "Fair
value changes of the hedged items in portfolio hedges of interest rate risk”.
Cash-flow hedges: Most of the hedged items are floating interest-rate loans and asset hedges linked to the inflation of the
financial assets at fair value through other comprehensive income portfolio. This risk is hedged using foreign-exchange,
interest-rate swaps, inflation and FRA (Forward Rate Agreement).
Net foreign-currency investment hedges: These hedged risks are foreign-currency investments in the Group’s foreign
subsidiaries. This risk is hedged mainly with foreign-exchange options and forward currency sales and purchases.
Note 7 analyzes the Group’s main risks that are hedged using these financial instruments.
  P.122
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The details of the net positions by hedged risk of the fair value of the hedging derivatives recognized in the accompanying
consolidated balance sheets are as follows:
Derivatives - Hedge accounting. Breakdown by type of risk and type of hedge (Millions of Euros)
2021
2020
2019
Assets
Liabilities
Assets
Liabilities
Assets
Liabilities
Interest rate
697
322
989
525
920
488
OTC
697
322
989
525
920
488
Organized market
Equity
3
OTC
3
Organized market
Foreign exchange and gold
463
135
435
350
420
316
OTC
463
135
435
350
420
316
Organized market
Credit
Commodities
Other
FAIR VALUE HEDGES
1,160
457
1,424
874
1,341
808
Interest rate
228
1,786
154
1,055
224
850
OTC
226
1,786
154
1,041
224
839
Organized market
2
15
11
Equity
Foreign exchange and gold
180
79
225
55
115
18
OTC
180
79
225
50
115
18
Organized market
5
Credit
Commodities
Other
CASH FLOW HEDGES
408
1,865
379
1,111
339
868
HEDGE OF NET INVESTMENTS IN A
FOREIGN OPERATION
198
196
166
139
12
242
PORTFOLIO FAIR VALUE HEDGES OF
INTEREST RATE RISK
18
95
18
170
37
216
PORTFOLIO CASH FLOW HEDGES OF
INTEREST RATE RISK
21
13
3
23
1
99
DERIVATIVES-HEDGE ACCOUNTING
1,805
2,626
1,991
2,318
1,729
2,233
of which: OTC - credit institutions
1,454
2,248
1,718
1,965
1,423
1,787
of which: OTC - other financial corporations
349
378
273
333
306
426
  P.123
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Below there is a breakdown of the items covered by fair value hedges:
Hedged items in fair value hedges (Millions of Euros)
Carrying amount
Hedge adjustments
included in the
carrying amount of
assets/liabilities
Remaining
adjustments for
discontinued micro
hedges including
hedges of net
positions
Hedged items in
portfolio hedge of
interest rate risk
2021
2020
2021
2020
2021
2020
2021
2020
ASSETS
Financial assets measured at
fair value through other
comprehensive income
20,333
28,091
(52)
(99)
11
12
Interest rate
20,285
28,059
Other
49
33
Financial assets measured at
amortized cost
8,273
11,177
168
386
5
3
1,997
2,500
Interest rate
8,270
11,177
Foreign exchange and gold
2
LIABILITIES
Financial liabilities measured at
amortized costs
24,567
23,546
(690)
(576)
2
Interest rate
24,563
23,543
Foreign exchange and gold
5
3
The following is the breakdown, by their notional maturities, of the hedging instruments as of December 31, 2021:
Calendar of the notional maturities of the hedging instruments (Millions of Euros)
Up to 3
months
From 3
months to
1 year
From 1 to 5
years
More than
5 years
Total
FAIR VALUE HEDGES
2,820
8,467
28,506
13,615
53,409
Of which: Interest rate
2,807
8,360
27,239
13,615
52,021
CASH FLOW HEDGES
195
3,346
36,410
4,381
44,332
Of which: Interest rate
2,713
34,787
4,381
41,882
HEDGE OF NET INVESTMENTS IN A FOREIGN
OPERATION
2,241
2,617
4,857
PORTFOLIO FAIR VALUE HEDGES OF INTEREST RATE
RISK
175
647
1,258
1,108
3,187
PORTFOLIO CASH FLOW HEDGES OF INTEREST RATE
RISK
171
428
851
132
1,583
DERIVATIVES-HEDGE ACCOUNTING
5,602
15,505
67,024
19,236
107,368
In 2021, 2020 and 2019, there was no reclassification in the accompanying consolidated income statements of any amount
corresponding to cash flow hedges that was previously recognized in equity (see Note 41).
The amount for derivatives designated as accounting hedges that did not pass the effectiveness test in December 31, 2021, 2020 and
2019 were not material.
IBOR Reform
The transition from IBOR indices to the new risk free rates (RFR) (see Note 2.3) may cause uncertainty about the future of some
references or its impact on the contracts held by an entity, which could cause uncertainty about the term or the amounts of the cash
flows of the hedged instrument or the hedging instrument. Due to such uncertainties, in the period before the benchmark rate reform
actually takes place, some entities may be forced to discontinue hedge accounting, or not be able to designate new hedging
relationships. To avoid this, the IASB made a series of transitory amendments to IFRS 9, IAS 39 and IFRS 7 providing temporary
exceptions to the application of certain specific hedge accounting requirements that are applicable to all hedging relationships that
are affected by the uncertainty derived from the IBOR Reform. These exceptions should end once the uncertainty is resolved (rates to
be modified according to the new RFRs) or the hedge ceases to exist.
  P.124
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The nominal amount of the hedging instruments for hedging relationships directly affected by the IBOR reform as of December 31,
2021 is the following:
Hedges affected by the IBOR reform (Millions of Euros)
LIBOR USD
LIBOR GBP
Other
Total
Cash flow hedges
1,056
1,056
Fair value hedges
7,939
389
583
8,910
16.Investments in joint ventures and associates
16.1Joint ventures and associates
The breakdown of the balance of “Investments in joint ventures and associates” in the accompanying consolidated balance sheets is
as follows:
Joint ventures and associates. Breakdown by entities (Millions of Euros)
Joint ventures
2021
2020
2019
Altura Markets, S.V., S.A.
76
77
73
RCI Colombia
40
36
37
Desarrollo Metropolitanos del Sur, S.L.
18
17
14
Other
18
19
30
Subtotal
152
149
154
Associates
Divarian Propiedad, S.A.U.
567
630
Metrovacesa, S.A.
259
285
443
BBVA Allianz Seguros y Reaseguros, S.A.
254
250
ATOM Bank PLC
77
64
136
Solarisbank AG
61
39
36
Cofides
28
25
23
Redsys servicios de procesamiento, S.L.
19
14
14
Servicios Electrónicos Globales S.A. de CV
15
11
11
Other
35
33
41
Subtotal
749
1,288
1,334
Total
900
1,437
1,488
Details of the joint ventures and associates as of December 31, 2021 are shown in Appendix II.
The following is a summary of the changes in the years ended December 31, 2021, 2020 and 2019 under this heading in the
accompanying consolidated balance sheets:
Joint ventures and associates. Changes in the year (Millions of Euros)
Notes
2021
2020
2019
Balance at the beginning
1,437
1,488
1,578
Acquisitions and capital increases
22
257
161
Disposals and capital reductions
(1)
(47)
(149)
Transfers and changes of consolidation method
(559)
(7)
(27)
Share of profit and loss
39
1
(39)
(42)
Exchange differences
9
(27)
10
Dividends, valuation adjustments and others
(9)
(188)
(43)
Balance at the end
900
1,437
1,488
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
During the year 2021, the most significant changes in the heading “Investment in joint ventures and associates” correspond to the
reclassification of the 20% stake in Divarian Property, S.A.U. under the heading "Non-current assets and disposal groups classified as
held for sale" in July 2021 and their subsequent sale in October 2021 (see Note 21).
During the year 2020, the most significant changes in the heading “Investments in joint ventures and associates” correspond to
changes in the valuation of Metrovacesa and BBVA Allianz Seguros y Reaseguros, S.A.
During the year 2019, there was no significant change in the heading “Investment in joint ventures and associates”.
Appendix III provides notifications on acquisitions and disposals of holdings in subsidiaries, joint ventures and associates, in
compliance with article 155 of the Corporations Act and article 125 of the Securities Market Act 4/2015.
16.2Other information about associates and joint ventures
If these entities had been consolidated rather than accounted for using the equity method, the change in each of the lines of balance
sheet and the consolidated income statement would not be significant.
As of December 31, 2021, 2020 and 2019 there was no financial support agreement or other contractual commitment to associates
and joint ventures entities from the holding or the subsidiaries that are not recognized in the financial statements (see Note 53.2).
As of December 31, 2021, 2020 and 2019 there was no contingent liability in connection with the investments in joint ventures and
associates (see Note 53.2).
16.3Impairment
As required by IAS 36, the book value of the associates and joint venture entities has been compared with their recoverable amount,
with the latter being calculated as the higher between the value in use and the fair value minus the cost of sale. For the year ended
December 31, 2021, there was no impairment recorded in the Group’s consolidated income statement. For the year ended December
31, 2020, €190 million were recorded due to impairment and for the year ended December 31, 2019, €46 million (see Note 48).
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
17.Tangible assets
The breakdown and movement of the balance and changes of this heading in the accompanying consolidated balance sheets,
according to the nature of the related items, is as follows:
Tangible assets. Breakdown by type of assets and changes in the year 2021 (Millions of Euros)
Land and
buildings
Work in
progress
Furniture,
fixtures and
vehicles
Right to use asset
Investment
Properties
Assets
leased out
under an
operating
lease
Total
Notes
Own use
Investment
Properties
Cost
Balance at the beginning
4,380
52
5,515
3,061
123
201
345
13,677
Additions
58
31
262
230
4
585
Retirements
(5)
(1)
(281)
(59)
(1)
(347)
Acquisition of subsidiaries in the year
Disposal of entities in the year
Transfers
(112)
(8)
(29)
(34)
35
1
(147)
Exchange difference and other
29
(7)
(79)
(44)
(54)
(78)
(233)
Balance at the end
4,350
67
5,388
3,154
162
147
267
13,535
Accrued depreciation
Balance at the beginning
833
3,859
582
27
16
54
5,371
Additions
45
79
358
284
15
4
740
Additions transfer to discontinued
operations
Retirements
(19)
(259)
(16)
(4)
(298)
Acquisition of subsidiaries in the year
Disposal of entities in the year
Transfers
(23)
(17)
(5)
5
1
(39)
Exchange difference and other
30
(108)
(34)
(21)
(134)
Balance at the end
900
3,833
811
47
17
33
5,641
Impairment
Balance at the beginning
149
274
26
34
483
Additions (*)
49
1
151
8
1
161
Additions transfer to discontinued
operations
Retirements
Acquisition of subsidiaries in the year
Disposal of entities in the year
Transfers
(24)
17
2
(5)
Exchange difference and other
(11)
(18)
2
(16)
(43)
Balance at the end
114
427
34
21
596
Net tangible assets
Balance at the beginning
3,398
52
1,656
2,205
70
151
291
7,823
Balance at the end
3,336
67
1,555
1,916
81
109
234
7,298
(*) In 2021, it includes allowances on right of use of the rented offices after the agreement with union representatives on the collective layoff procedure proposed for Banco Bilbao
Vizcaya Argentaria, S.A. in Spain (see Notes 24 and 49).
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Tangible assets: Breakdown by type of assets and changes in the year 2020 (Millions of Euros)
Right to use asset
Investment
properties
Assets
leased out
under an
operating
lease
Total
Notes
Land and
buildings
Work in
progress
Furniture,
fixtures and
vehicles
Own use
Investment
properties
Cost
Balance at the beginning
6,001
56
6,351
3,516
101
216
337
16,578
Additions
157
54
255
183
2
651
Retirements
(10)
(23)
(294)
(157)
(3)
(11)
(498)
Acquisition of subsidiaries in the year
Companies held for sale (*)
(925)
(31)
(366)
(294)
(1,616)
Transfers
(248)
(2)
(5)
(60)
25
18
(272)
Exchange difference and other
(595)
(2)
(426)
(127)
(24)
8
(1,166)
Balance at the end
4,380
52
5,515
3,061
123
201
345
13,677
Accrued depreciation
Balance at the beginning
1,253
4,344
370
11
15
74
6,067
Additions
45
83
370
312
12
3
1
781
Additions transfer to discontinued
operations (*)
24
20
32
76
Retirements
(2)
(248)
(10)
(260)
Acquisition of subsidiaries in the year
Companies held for sale (*)
(373)
(321)
(71)
(765)
Transfers
(42)
(12)
(9)
4
1
(58)
Exchange difference and other
(110)
(294)
(42)
(3)
(21)
(470)
Balance at the end
833
3,859
582
27
16
54
5,371
Impairment
Balance at the beginning
212
191
14
26
443
Additions
49
18
26
68
12
1
125
Retirements
Acquisition of subsidiaries in the year
Companies held for sale (*)
(8)
(8)
Transfers
(68)
10
7
(51)
Exchange difference and other
(5)
(26)
5
(26)
Balance at the end
149
274
26
34
483
Net tangible assets
Balance at the beginning
4,536
56
2,007
2,955
76
175
263
10,068
Balance at the end
3,398
52
1,656
2,205
70
151
290
7,823
(*) Amount is mainly due to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Tangible assets. Breakdown by type of assets and changes in the year 2019 (Millions of Euros)
Right to use asset
Total
Notes
Land and
buildings
Work in
progress
Furniture,
fixtures
and
vehicles
Own use
Investment
properties
Investment
properties
Assets leased
out under an
operating lease
Cost
Balance at the beginning
5,939
70
6,314
201
386
12,910
Additions
90
63
335
3,574
101
12
4,175
Retirements
(44)
(20)
(302)
(57)
(10)
(433)
Acquisition of subsidiaries in the year
Disposal of entities in the year
Transfers
(41)
(51)
(8)
(1)
13
(88)
Exchange difference and other
57
(6)
12
(49)
14
Balance at the end
6,001
56
6,351
3,516
101
216
337
16,578
Accrued depreciation
Balance at the beginning
1,138
4,212
11
76
5,437
Additions
45
92
431
338
11
4
876
Additions transfer to discontinued
operations (*)
34
26
43
103
Retirements
(38)
(255)
(3)
(296)
Acquisition of subsidiaries in the year
Disposal of entities in the year
Transfers
(16)
(13)
(1)
(30)
Exchange difference and other
43
(57)
(7)
(2)
(23)
Balance at the end
1,253
4,344
370
11
15
74
6,067
Impairment
Balance at the beginning
217
27
244
Additions
49
14
20
60
94
Retirements
(3)
(3)
Acquisition of subsidiaries in the year
Disposal of entities in the year
Transfers
(16)
127
14
(4)
121
Exchange difference and other
(20)
4
3
(13)
Balance at the end
212
191
14
26
443
Net tangible assets
Balance at the beginning
4,584
70
2,102
163
310
7,229
Balance at the end
4,536
56
2,007
2,955
76
175
263
10,068
(*) Amount is mainly due to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
The right to use asset consists mainly of the rental of commercial real estate premises for central services and the network branches
located in the countries where the Group operates whose average term is between 5 and 20 years. The clauses included in rental
contracts correspond to a large extent to rental contracts under normal market conditions in the country where the property is
rented.
As of December 31, 2021, 2020 and 2019, the cost of fully amortized tangible assets that remained in use were €2,318, €2,299 and
€2,658 million respectively while its recoverable residual value was not significant.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
As of December 31, 2021, 2020 and 2019 the amount of tangible assets under financial lease schemes on which the purchase option
is expected to be exercised was not material. The main activity of the Group is carried out through a network of bank branches located
geographically as shown in the following table:
Branches by geographical location (number of branches)
2021
2020
2019
Spain (*)
1,895
2,482
2,642
Mexico
1,716
1,746
1,860
South America
1,434
1,514
1,530
The United States (**)
639
643
Turkey
1,006
1,021
1,038
Rest
32
30
31
Total
6,083
7,432
7,744
(*) In 2021, the variation is mainly due to the closing of rented branches after the agreement with the union representatives on the collective layoff procedure that is being carried
out at Banco Bilbao Vizcaya Argentaria, S.A (see Notes 24 and 49).
(**) In 2021, the variation is mainly due to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
The following table shows the detail of the net carrying amount of the tangible assets corresponding to Spanish and foreign
subsidiaries as of December 31, 2021, 2020 and 2019:
Tangible assets by Spanish and foreign subsidiaries. Net assets values (Millions of euros)
2021 (*)
2020 (**)
2019
BBVA and Spanish subsidiaries
3,873
4,294
4,865
Foreign subsidiaries
3,425
3,529
5,203
Total
7,298
7,823
10,068
(*) The variation in 2021 is mainly due to the reclassification of owned offices and facilities from "Tangible assets" to "Non-current assets and disposal groups classified as held for
sale" (see Notes 21, 24 and 50).
(**) The variation in 2020 is mainly due to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21), whose owned offices and facilities were
reclassified from "Tangible assets" to "Non-current assets and disposal groups classified as held for sale" .
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
18.Intangible assets
18.1Goodwill
The breakdown of the balance under this heading in the accompanying consolidated balance sheets, according to the CGU to which
goodwill has been allocated, is as follows:
Goodwill. Breakdown by CGU and changes of the year (Millions of Euros)
The United
States (*)
Mexico
Turkey
Colombia
Chile
Other
Total
Balance as of December 31, 2018
5,066
519
382
161
29
23
6,180
Additions
Exchange difference
98
31
(36)
3
(2)
(1)
93
Impairment
(1,318)
(1,318)
Other
Balance as of December 31, 2019
3,846
550
346
164
27
22
4,955
Additions
Exchange difference
(22)
(72)
(92)
(21)
(1)
(208)
Impairment
(2,084)
(13)
(2,097)
Companies held for sale
(1,740)
(1,740)
Other
Balance as of December 31, 2020
478
254
143
27
8
910
Additions
Exchange difference
26
(102)
(9)
(3)
(88)
Impairment
(4)
(4)
Companies held for sale
Other
Balance as of December 31, 2021
504
152
134
24
4
818
(*) Since the USA sale agreement, the United States is no longer considered a CGU (see Note 3).
Goodwill in business combinations
There were no significant business combinations during 2021, 2020 and 2019.
Impairment Test
As mentioned in Note 2.2.8, the CGU to which goodwill has been allocated, are periodically tested for impairment by including the
allocated goodwill in their carrying amount. This analysis is performed at least annually and whenever there is any indication of
impairment. Furthermore, it is analyzed whether certain changes in the valuation assumptions used could give rise to differences in
the result of the impairment test.
The BBVA Group performs estimations on the recoverable amount of certain CGU by calculating the value in use through the
discounted value of future cash flows method.
The main hypotheses used for the value in use calculation are the following:
The forecast cash flows, including net interest margin and cost of risk, estimated by the Group's management, and based
on the latest available budgets for the next 4 to 5 years, considering the macroeconomic variables of each CGU, regarding
the existing balance structure as well as macroeconomic variables such as the evolution of interest rates and the CPI of the
geography where the CGU is located, among others.
The constant growth rate for extrapolating cash flows, starting in the fourth or fifth year, beyond the period covered by the
budgets or forecasts.
The discount rate on future cash flows, which coincides with the cost of capital assigned to each CGU, and which consists of
a risk-free rate plus a premium that reflects the inherent risk of each of the businesses evaluated.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The focus used by the Group's management to determine the values of the assumptions is based both on its projections and past
experience. These values are verified and use external sources of information, wherever possible. Additionally, the valuation of the
goodwill of the CGU of Turkey has been reviewed by independent experts (not the Group's external auditors).
Goodwill - Mexico CGU
The Group’s most significant goodwill corresponds to the CGU in Mexico, the main significant assumptions used in the impairment
test of this CGU as of December 31, 2021, 2020 and 2019 are as follows:
Impairment test assumptions CGU goodwill in Mexico
2021
2020
2019
Discount rate (*)
14.5%
15.3%
14.8%
Growth rate
5.7%
5.7%
5.9%
(*) After tax discount rates.
In accordance with paragraph 33.c of IAS 36, as of December 31, 2021, the Group used a growth rate of 5.7% based on the real GDP
growth rate of Mexico, the expected inflation rate and the potential growth of the banking sector in Mexico.
The assumptions with a greater relative weight and whose volatility could have a greater impact in determining the present value of
the cash flows starting on the fourth year are the discount rate and the growth rate. Below, in a simplified way, is shown the increased
(or decreased) amount of the CGU recoverable amount as a result of a reasonable variation (in basis points) of each of the key
assumptions, considered in isolation as of December 31, 2021, where, in each case, the value in use would continue to exceed their
book value:
Sensitivity analysis for main assumptions - Mexico (Millions of Euros)
Increase of 50 basis points (*)
Decrease of 50 basis points (*)
Discount rate
(1,709)
1,913
Growth rate
1,194
(1,067)
(*)The use of very different discount or growth rates would be inconsistent with the macroeconomic assumptions under which the Unit builds its business plan, such as inflation
assumptions or interest rate curves used to determine cash flows.
Goodwill - Turkey CGU
The main significant assumptions used in the impairment test of the CGU of Turkey as of December 31, 2021, 2020 and 2019 are:
Impairment test assumptions CGU goodwill in Turkey
2021
2020
2019
Discount rate (*)
27.7%
21.0%
17.4%
Growth rate
7.0%
7.0%
7.0%
(*) After tax discount rates.
Given the potential growth of the sector in Turkey, in accordance with paragraph 33.c of IAS 36, as of December 31, 2021, 2020 and
2019 the Group used a steady growth rate of 7% based on the real GDP growth rate of Turkey and expected inflation.
The assumptions with a greater relative weight and whose volatility could affect more in determining the present value of the cash
flows starting on the fifth year are the discount rate and the growth rate. Below, in a simplified way, is shown the increased (or
decreased) amount of the recoverable amount as a result of a reasonable variation (in basis points) of each of the key assumptions,
considered in isolation as of December 31, 2021, where, in any case, the value in use would continue to exceed their book value:
Sensitivity analysis for main assumptions - Turkey (Millions of Euros)
Impact of an increase of 50
basis points (*)
Impact of a decrease of 50
basis points (*)
Discount rate
(84)
88
Growth rate
14
(13)
(*)  The use of very different discount or growth rates would be inconsistent with the macroeconomic assumptions under which the Unit builds its business plan, such as inflation
assumptions or interest rate curves used to determine cash flows.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Considering the uncertainty caused by the current economic situation, the Group has carried out additional sensitivities on other
variables such as the net interest income, the cost of risk, the efficiency ratio and loans and the advances to customers growth
forecasts. No required modifications to the result of the impairment test on the CGU were identified.
Goodwill - The United States CGU
Since the USA sale, the United States in 2021 is no longer considered a CGU (see Note 3).
As of March 31, 2020, the Group identified an indicator of impairment of goodwill in the United States CGU and as a result of the
goodwill impairment test, the Group estimated impairment in the United States CGU of €2,084 million, which was mainly due to the
negative impact of the update of the macroeconomic scenario following the COVID-19 pandemic and the expected evolution of
interest rates. This recognition did not affect the tangible book value or the liquidity nor the solvency ratio of the BBVA Group.
As of December 31, 2019, the Group estimated impairment losses in the United States CGU of €1,318 million, which was mainly as a
result of the negative evolution of interest rates, especially in the second half of the year, which accompanied by the slowdown of the
economy caused the expected evolution of results to be below the previous estimation. This recognition did not affect the tangible
book value nor the liquidity or the solvency ratio of the BBVA Group.
The main significant assumptions used in the impairment test of this CGU as of March 31, 2020 and December 31, 2019 were as
follows:
 
Impairment test assumptions CGU goodwill - United States
2020
2019
Discount rate (*)
10.3%
10.0%
Growth rate
3.0%
3.5%
(*) After tax discount rates.
Goodwill - Other CGUs
The impairment tests carried out on the rest of the CGUs have not detected significant impairment. Likewise, the sensitivity analysis
on the main assumptions carried out for the rest of the CGU of the Group indicate that their value in use would continue to exceed
their book value.
18.2Other intangible assets
The breakdown of the balance and changes of this heading in the accompanying consolidated balance sheets, according to the nature
of the related items, is as follows:
Other intangible assets (Millions of Euros)
2021
2020
2019
Computer software acquisition expense
1,239
1,202
1,598
Other intangible assets with an infinite useful life
12
12
11
Other intangible assets with a definite useful life
128
221
401
Total
1,379
1,435
2,010
The changes of this heading during the years ended December 31, 2021, 2020 and 2019, are as follows:
Other intangible assets (Millions of Euros)
Notes
Computer software
Other intangible
assets
Total of intangible assets
2021
2020
2019
2021
2020
2019
2021
2020
2019
Balance at the beginning
1,202
1,598
1,605
233
412
529
1,435
2,010
2,134
Additions
470
452
525
8
8
470
460
533
Amortization in the year
45
(446)
(448)
(447)
(48)
(59)
(63)
(494)
(507)
(510)
Amortization transfer to discontinued
operations (*)
(77)
(106)
(3)
(4)
(80)
(110)
Exchange differences and other
29
(38)
32
(45)
(91)
(58)
(16)
(129)
(25)
Impairment
(15)
(6)
(11)
(1)
(15)
(6)
(12)
Decreases by companies held for sale
(*)
(279)
(34)
(313)
Balance at the end
1,239
1,202
1,598
140
233
412
1,379
1,435
2,010
(*) Amount is mainly due to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
As of December 31, 2021, 2020 and 2019, the cost of fully amortized intangible assets that remained in use were €2,992 million,
€2,622 million and €2,702 million respectively, while their recoverable value was not significant.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
19.Tax assets and liabilities
19.1Consolidated tax group
Pursuant to current legislation, BBVA consolidated tax group in Spain includes the Bank (as the parent company) and its Spanish
subsidiaries that meet the requirements provided for under Spanish legislation regulating the taxation regime for the consolidated
profit of corporate groups.
The Group’s non-Spanish banks and subsidiaries file tax returns in accordance with the tax legislation in force in each country.
19.2Years open for review by the tax authorities
At the date of preparation of these financial statements, the BBVA consolidated tax group in Spain has 2017 and subsequent years
subject to inspection, with respect to the main taxes applicable to it.
The remainder of the Spanish consolidated entities in general have the last four years open for inspection by the tax authorities for the
main taxes applicable, except for those in which there has been an interruption of the limitation period due to the start of an
inspection.
In relation to the consolidated tax group BBVA in Spain, in the year 2021, as a result of the inspection activities of the tax authorities,
inspection reports have been issued for the years 2014 to 2016, and have been agreed upon, except for those corresponding to the
year 2016 in relation to which a partial disagreement has been expressed. The reports that have been agreed upon have become final
as of the date of preparation of these financial statements.
On the other hand, in relation to the main jurisdictions in which the Group is present and carries out its activity, in the case of Mexico,
BBVA México S.A., is currently under inspection by the Mexican Tax Authorities for the years 2016 and 2017 corresponding to
Corporate Income Tax and Value Added Tax.
In addition, in the case of Turkey, the head entity in this country, Garanti BBVA A.S., is currently under inspection by the Tax
Authorities of that country for all the taxes applicable to it corresponding to the years 2017 and 2018.
The conclusion of the previous inspections did not have a material impact on the Consolidated Financial Statements as a whole.
In view of the varying interpretations that can be made of some applicable tax legislation, the outcome of the tax inspections of the
open years that may be conducted by the tax authorities in the future may give rise to contingent tax liabilities which cannot be
reasonably estimated at the present time. However, the Group considers that the possibility of these contingent liabilities becoming
actual liabilities is remote and, in any case, the tax charge which might arise therefore would not materially affect the Group’s
accompanying consolidated financial statements.
  P.134
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
19.3Reconciliation
The reconciliation of the Group’s corporate income tax expense resulting from the application of the Spanish corporation income tax
rate and the income tax expense recognized in the accompanying consolidated income statements is as follows:
Reconciliation of taxation at the Spanish corporation tax rate to the tax expense recorded for the year   (Millions of Euros)
2021
2020
2019
Amount
Effective
tax %
Amount
Effective
tax %
Amount
Effective
tax %
Profit or (-) loss before tax
8,399
3,576
6,398
From continuing operations
7,247
5,248
7,046
From discontinued operations
1,152
(1,672)
(648)
Taxation at Spanish corporation tax rate 30%
2,519
1,073
1,920
Lower effective tax rate from foreign entities (*)
(332)
(181)
(381)
Mexico
(109)
27%
(32)
29%
(112)
27%
Chile
(5)
22%
(2)
23%
(2)
27%
Colombia
30%
3
31%
6
32%
Peru
5
31%
(7)
28%
(12)
28%
Turkey
(125)
23%
(73)
25%
(86)
23%
USA
(62)
19%
(75)
16%
(97)
17%
Others
(36)
5
(78)
Revenues with lower tax rate (dividends/capital gains)
(30)
(49)
(49)
Equity accounted earnings
12
18
USA Sale effect
544
Other effects (**)
80
661
545
Income tax
2,781
1,516
2,053
Of which: Continuing operations
1,909
1,459
1,943
Of which: Discontinued operations
872
57
110
(*) Calculated by applying the difference between the tax rate in force in Spain and the one applied to the Group’s earnings in each jurisdiction.
(**) In 2020 and 2019, related mainly to the impact of the goodwill impairment of the United States' CGU that amounted to €2,084 and €1,318 million respectively. These impacts
did not have associated any Corporate Income Tax (CIT) expense credit (once the 30% tax rate is applied, the effect amounted to €625 and €395 million, respectively)..
The effective income tax rate for the Group in the years ended December 31, 2021, 2020 and 2019 is as follows:
Effective tax rate (Millions of Euros)
2021
2020
2019
Income from:
Consolidated tax group in Spain
655
259
(718)
Other Spanish entities
5
7
7
Foreign entities
6,587
4,982
7,757
Gains (losses) before taxes from continuing operations
7,247
5,248
7,046
Tax expense or income related to profit or loss from continuing operations
1,909
1,459
1,943
Effective tax rate
26.3%
27.8%
27.6%
In the year 2021, the changes in the nominal tax rate, with respect to those existing in the previous year, in the main countries in which
the Group is present, have been as follows: in Turkey (from 22% to 25%), in Argentina (from 30% to 35%) and in Colombia (from
36% to 34%). In 2020, in general terms, there were no changes in the nominal tax rate with respect to those existing in the previous
period, except in the case of Colombia where the applicable tax rate was 36% compared to the 33% which was applicable as of the
end of the previous year.
19.4Income tax recognized in equity
In addition to the income tax expense recognized in the accompanying consolidated income statements, the Group has recognized
the following income tax charges for these items in the consolidated total equity:
Tax recognized in total equity (Millions of Euros)
2021
2020
2019
Charges to total equity
Debt securities and others
(174)
(230)
(130)
Equity instruments
(33)
(43)
(40)
Total
(207)
(273)
(170)
  P.135
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
19.5Current and deferred taxes
The balance under the heading "Tax assets" in the accompanying consolidated balance sheets includes current and deferred tax
assets. The balance under the “Tax liabilities” heading includes the Group’s various current and deferred tax liabilities. The details of
the mentioned tax assets and liabilities are as follows:
Tax assets and liabilities (Millions of Euros)
2021
2020
2019
Tax assets
Current tax assets
932
1,199
1,765
Deferred tax assets
14,917
15,327
15,318
Pensions
416
439
456
Financial Instruments
1,408
1,292
1,386
Loss allowances
1,676
1,683
1,636
Other
1,101
1,069
1,045
Secured tax assets
9,304
9,361
9,363
Tax losses
1,012
1,483
1,432
Total
15,850
16,526
17,083
Tax liabilities
Current tax liabilities
644
545
880
Deferred tax liabilities
1,769
1,809
1,928
Financial Instruments
1,124
908
1,014
Other
645
901
914
Total
2,413
2,355
2,808
The most significant variations of the deferred tax assets and liabilities in the years 2021, 2020 and 2019 were derived from the
following items:
Deferred tax assets and liabilities. Annual variations (Millions of Euros)
2021
2020
2019
Deferred
assets
Deferred
liabilities
Deferred
assets
Deferred
liabilities
Deferred
assets
Deferred
liabilities
Balance at the beginning
15,327
1,809
15,318
1,928
15,316
2,046
Pensions
(23)
(17)
51
Financials instruments
116
216
(94)
(106)
(15)
(122)
Loss allowances
(7)
47
261
Others
32
(256)
24
(13)
(247)
4
Guaranteed tax assets
(57)
(2)
Tax losses
(471)
51
(48)
Balance at the end
14,917
1,769
15,327
1,809
15,318
1,928
With respect to the changes in deferred tax assets and liabilities in 2021 contained in the above table, the following should be pointed
out:
Guaranteed tax assets decrease because, in fiscal year 2021, the tax Group in Spain generated positive taxable income and,
therefore, offsets guaranteed tax assets. However, the decrease has been partially offset by the increase in guaranteed tax
assets that have been generated as a result of the closing of the inspection process for fiscal years 2014-2016.
The decrease in tax assets due to tax losses occurred because, in 2021, the tax Group in Spain generated positive taxable
income and, therefore, offsets tax loss carryforwards and deductions.
The evolution of deferred tax assets (other than those guaranteed and those linked to tax losses) net of deferred tax
liabilities is due to the effect of exchange rates, especially in the case of Mexico and Turkey, and the operation of corporate
income tax, where the differences between accounting and taxation give rise to constant movements in deferred taxes.
On the deferred tax assets and liabilities contained in the table above, those included in section 19.4 above have been recognized
against the entity's equity, and the rest against earnings for the year or reserves.
As of December 31, 2021, 2020 and 2019, the estimated amount of temporary differences associated with investments in
subsidiaries, joint ventures and associates, which were not recognized as deferred tax liabilities in the accompanying consolidated
balance sheets, amounted to €93, €106 and €473 million, respectively.
  P.136
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Of the deferred tax assets contained in the above table, the detail of the items and amounts guaranteed by the Spanish government,
broken down by the items that originated those assets is as follows:
Secured tax assets (Millions of Euros)
2021
2020
2019
Pensions
1,759
1,924
1,924
Loss allowances
7,545
7,437
7,439
Total
9,304
9,361
9,363
As of December 31, 2021, non-guaranteed net deferred tax assets of the above table amounted to €3,844 million (€4,156 and €4,027
million as of December 31, 2020 and 2019, respectively), which broken down by major geographies is as follows:
Spain: Net deferred tax assets recognized in Spain totaled €2,342 million as of December 31, 2021 (€2,590 and €2,447
million as of December 31, 2020 and 2019, respectively). €1,010 million of the figure recorded in the year ended December
31, 2021 for net deferred tax assets related to tax credits and tax loss carry forwards and €1,332 million relate to temporary
differences.
Mexico: Net deferred tax assets recognized in Mexico amounted to €1,121 million as of December 31, 2021 (€1,036 and
€1,083 million as of December 31, 2020 and 2019, respectively). Practically all of deferred tax assets as of December 31,
2021 relate to temporary differences.
South America: Net deferred tax assets recognized in South America amounted to €65 million as of December 31, 2021
(€126 and €84 million as of December 31, 2020 and 2019, respectively). Practically all the deferred tax assets are related to
temporary differences.
Turkey: Net deferred tax assets recognized in Turkey amounted to €302 million as of December 31, 2021 (€395 and €278
million as of December 31, 2020 and 2019, respectively). All the deferred tax assets are related to temporary differences.
Based on the information available as of December 31, 2021, including historical levels of benefits and projected results available to
the Group for the coming 15 years, the Group has carried out an analysis of its recovery of deferred tax assets and liabilities taking into
account the impact of COVID-19 pandemic (see Note 1.5). It is considered that there is sufficient positive evidence, in excess of the
negative evidence, that sufficient positive taxable income will be generated for the recovery of the aforementioned unsecured
deferred tax assets when they become deductible in accordance with tax legislation.
On the other hand, the Group has not recognized certain negative tax bases and deductions for which, in general, there is no legal
period for offsetting, amounting to approximately €2,037 million, which are mainly originated by Catalunya Banc.
20.Other assets and liabilities
The composition of the balance of these captions of the accompanying consolidated balance sheets is:
Other assets and liabilities (Millions of Euros)
2021
2020
2019
ASSETS
Inventories
424
572
581
Transactions in progress
131
160
138
Accruals
730
756
804
Other items
649
1,025
2,277
Total
1,934
2,513
3,800
LIABILITIES
Transactions in progress
48
75
39
Accruals
2,137
1,584
2,456
Other items
1,436
1,144
1,247
Total
3,621
2,802
3,742
  P.137
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
21.Non-current assets and disposal groups classified as held for sale and liabilities
included in disposal groups classified as held for sale
The composition of the balances under the headings “Non-current assets and disposal groups classified as held for sale” and
“liabilities included in disposal groups classified as held for sale” in the accompanying consolidated balance sheets, broken down by
the origin of the assets, is as follows:
Non-current assets and disposal groups classified as held for sale and liabilities included in disposal groups classified as
held for sale. Breakdown by items (Millions of Euros)
2021
2020
2019
ASSETS
Foreclosures and recoveries
1,218
1,398
1,647
Assets from tangible assets (*)
563
480
310
Companies held for sale (**)
41
84,792
1,716
Accrued amortization (***)
(112)
(89)
(51)
Impairment losses (*)
(650)
(594)
(543)
Total 
1,061
85,987
3,079
LIABILITIES
Companies held for sale (**)
75,446
1,554
Total 
75,446
1,554
(*) In 2021, it includes the reclassification of owned offices and facilities from "tangible assets" to "non-current assets and disposal groups classified as held for sale" and the
adjustments due to the closing of the owned offices and the decommissioning of facilities after the agreement with the union representatives on the collective layoff procedure
proposed for Banco Bilbao Vizcaya Argentaria, S.A. in Spain (see Notes 24 and 50).
(**) It includes mainly BBVA’s stake in BBVA USA in 2020 and BBVA's stake in BBVA Paraguay in 2019 (see Note 3).
(***)  Corresponds to the accumulated depreciation of assets before their classification as "Non-current assets and disposal groups classified as held for sale".
Assets and liabilities from discontinued operations
As mentioned in Notes 1.3 and 3, in 2020 the agreement for the sale of the BBVA subsidiary in the United States was announced,
which sale was completed on June 1, 2021. The assets and liabilities corresponding to the 37 companies sold were reclassified to the
headings “Non-current assets and disposal groups classified as held for sale” and “Liabilities included in disposal groups classified as
held for sale” of the consolidated balance sheet as of December 31, 2020, and the earnings from these companies for the first five
months of 2021 and the earnings for the years ended December 31, 2020 and 2019 were classified under the heading "Profit (loss)
after tax from discontinued operations" of the accompanying consolidated income statements (see Note 1.3).
The condensed consolidated balance sheets as of December 31, 2021, 2020 and 2019, and the condensed consolidated income
statements and condensed consolidated statements of cash flow of the companies held for sale in the United States the first five
months of 2021 and for the years 2020 and 2019 are provided below:
  P.138
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Condensed consolidated balance sheets of companies sold in the United States
CONDENSED CONSOLIDATED BALANCE SHEETS (Millions of euros)
2021
2020
2019
Cash, cash balances at central banks and other demand deposits
11,368
5,678
Financial assets held for trading
821
513
Non-trading financial assets mandatorily at fair value through profit or loss
13
18
Financial assets at fair value through other comprehensive income
4,974
6,834
Financial assets at amortized cost
61,558
62,860
Derivatives - Hedge accounting
9
10
Tangible assets
799
900
Intangible assets
1,949
4,183
Tax assets
360
263
Other assets
1,390
1,463
Non-current assets and disposal groups classified as held for sale
16
31
TOTAL ASSETS
83,257
82,751
Financial liabilities held for trading
98
94
Financial liabilities at amortized cost
73,132
70,438
Derivatives - Hedge accounting
2
11
Provisions
157
186
Tax liabilities
201
87
Other liabilities
492
464
TOTAL LIABILITIES
74,082
71,279
Actuarial gains (losses) on defined benefit pension plans
(66)
(80)
Hedge of net investments in foreign operations (effective portion)
(432)
(432)
Foreign currency translation
801
1,576
Hedging derivatives. Cash flow hedges (effective portion)
250
81
Fair value changes of debt instruments measured at fair value through other
comprehensive income
70
(11)
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)
622
1,134
  P.139
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Condensed consolidated income statements of companies sold in the United States
CONDENSED CONSOLIDATED INCOME STATEMENTS (Millions of Euros)
2021 (*)
2020
2019
Interest and other income
974
2,638
3,221
Interest expense
(53)
(429)
(887)
NET INTEREST INCOME
921
2,209
2,335
Dividend income
2
4
10
Fee and commission income
285
677
736
Fee and commission expense
(86)
(183)
(205)
Gains (losses) on derecognition of financial assets and liabilities not measured
at fair value through profit or loss, net
(4)
19
54
Gains (losses) on financial assets and liabilities held for trading, net
26
90
30
Gains (losses) on non-trading financial assets mandatorily at fair value through
profit or loss, net
2
8
Gains (losses) on financial assets and liabilities designated at fair value through
profit or loss, net
2
5
3
Gains (losses) from hedge accounting, net
(1)
4
4
Exchange differences, net
5
19
5
Other operating income
9
19
32
Other operating expense
(30)
(63)
(64)
GROSS INCOME
1,132
2,808
2,941
Administration costs
(661)
(1,462)
(1,534)
Depreciation and amortization
(80)
(205)
(214)
Provisions or reversal of provisions
4
2
(3)
Impairment or reversal of impairment on financial assets not measured at fair
value through profit or loss or net gains by modification
(66)
(729)
(521)
NET OPERATING INCOME
330
413
670
Impairment or reversal of impairment on non-financial assets
(2,084)
(1,318)
Gains (losses) on derecognition of non-financial assets and subsidiaries, net
(2)
(3)
2
Gains (losses) from non-current assets and disposal groups classified as held
for sale not qualifying as discontinued operations   
3
2
(2)
PROFIT (LOSS) BEFORE TAX
330
(1,671)
(648)
Tax expense or income related to profit or loss
(80)
(57)
(110)
PROFIT (LOSS) AFTER TAX
250
(1,729)
(758)
Profit (loss) after tax from the sale
29
PROFIT (LOSS) FOR THE PERIOD
280
(1,729)
(758)
ATTRIBUTABLE TO MINORITY INTEREST (NON-CONTROLLING
INTEREST)
ATTRIBUTABLE TO OWNERS OF THE PARENT (**)
280
(1,729)
(758)
(*) Corresponds to the first five months of 2021 (See Notes 1.3 and 3).
(**) Cumulative profit net of taxes earned and recognized by BBVA Group in relation to the sale of BBVA USA Bancshares has been €582 million, corresponding to the results
generated by the entities within the scope of the sale agreement from the date of the agreement to the closing date of the agreement, plus the profit after tax on the sale as of the
closing.
  P.140
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Condensed consolidated statements of cash flows of companies sold in the United States
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Millions of Euros)
2021 (*)
2020
2019
A) CASH FLOWS FROM OPERATING ACTIVITIES
62
6,874
3,888
B) CASH FLOWS FROM INVESTING ACTIVITIES
(34)
(145)
(133)
C) CASH FLOWS FROM FINANCING ACTIVITIES
(26)
(65)
(468)
D) EFFECT OF EXCHANGE RATE CHANGES
60
(974)
65
INCREASE (DECREASE) NET CASH AND CASH EQUIVALENTS (A+B+C+D)
62
5,690
3,352
(*) Corresponds to the first five months of 2021 (See Notes 1.3 and 3).
Effects of disposal on the financial position of the Group
EFFECT OF DISPOSAL ON THE FINANCIAL POSITION OF THE GROUP (Millions of Euros)
June
2021
Cash, cash balances at central banks and other demand deposits
(11,476)
Financial assets held for trading
(638)
Non-trading financial assets mandatorily at fair value through profit or loss
(15)
Financial assets at fair value through other comprehensive income
(4,620)
Financial assets at amortized cost
(61,440)
Derivatives - Hedge accounting
(8)
Tangible assets
(788)
Intangible assets
(1,938)
Tax assets
(349)
Other assets
(1,439)
Non-current assets and disposal groups classified as held for sale
(10)
Total assets
(82,720)
Financial liabilities held for trading
129
Financial liabilities at amortized cost
72,357
Provisions
156
Tax liabilities
207
Other liabilities
491
Total liabilities
73,341
Total net assets/liabilities
(9,378)
EFFECT ON NET CASH OUTFLOWS FROM DISCONTINUED OPERATIONS - USA (Millions of Euros)
June
2021
Consideration received satisfied in cash
9,512
Cash and cash equivalents disposed of
(11,476)
Total net cash outflows from discontinued operations - USA
(1,964)
EFFECT OF THE MOST SIGNIFICANT SALES OF NON-CURRENT ASSETS HELD FOR SALE OF THE BBVA GROUP
REFLECTED IN THE CONSOLIDATED STATEMENT OF CASH FLOWS (Millions of Euros)
December
2021
Consideration received satisfied in cash - USA
9,512
Consideration received satisfied in cash - Divarian
513
Consideration received satisfied in cash - Paraguay
210
Other collections from non-current assets and liabilities for sale
435
Total cash received from non-current assets and liabilities for sale
10,670
  P.141
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Non-current assets and disposal groups classified as held for sale
The changes in the balances of “Non-current assets and disposal groups classified as held for sale” in 2021, 2020 and 2019, are as
follows:
Non-current assets and disposal groups classified as held for sale (Millions of Euros)
Notes
Foreclosed assets
Property, Plant and
Equipment (*)
Companies held for sale
(**)
Total
Cost (1)
2021
2020
2019
2021
2020
2019
2021
2020
2019
2021
2020
2019
Balance at the beginning
1,398
1,648
2,211
391
258
389
84,792
1,716
29
86,581
3,622
2,629
Additions
245
285
665
10
522
83,266
1,676
768
83,551
2,351
Contributions from merger transactions
2
2
Retirements (sales and other decreases)
(298)
(288)
(1,023)
(39)
(45)
(206)
(83,172)
(190)
(83,509
)
(523)
(1,229)
Transfers, other movements and exchange
differences (**)
(127)
(228)
(207)
100
180
65
(2,100)
11
(2,128)
(48)
(131)
Disposals by companies held for sale
(19)
(2)
(21)
Balance at the end
1,218
1,398
1,648
452
391
258
41
84,792
1,716
1,711
86,581
3,622
Impairment (2)
Balance at the beginning
386
411
504
208
132
124
594
543
628
Additions
50
36
74
67
62
29
5
97
103
72
Additions transfer to discontinued operations
5
5
Contributions from merger transactions
Retirements (sales and other decreases)
(65)
(56)
(164)
(13)
(13)
(22)
(78)
(69)
(186)
Other movements and exchange differences
24
(42)
(1)
12
60
25
36
18
24
Disposals by companies held for sale
(1)
(1)
Balance at the end
381
386
411
269
208
132
650
594
543
Balance at the end of net carrying value (1)-(2)
837
1,012
1,237
183
183
126
41
84,792
1,716
1,061
85,987
3,079
(*) Net of accumulated amortization until assets were reclassified as “Non-current assets and disposal groups classified as held for sale”.
(** ) In 2020, the variation corresponds mainly to the USA Sale agreement of BBVA USA and in 2019 to the BBVA's stake in BBVA Paraguay (see Note 3).
As indicated in Note 2.2.4, “Non-current assets and disposal groups held for sale” and “Liabilities included in disposal groups
classified as held for sale” are valued at the lower amount between its fair value less costs to sell and its carrying amount. As of
December 31, 2021, 2020 and 2019 practically all of the carrying amount of the assets recorded at fair value on a non-recurring basis
equals their fair value.
Assets from foreclosures or recoveries
As of December 31, 2021, 2020 and 2019, assets from foreclosures and recoveries, net of impairment losses, by nature of the asset,
amounted to €608, €747 and €871 million in assets for residential use; €202, €215 and €259 million in assets for tertiary use
(industrial, commercial or office) and €19, €21 and €28 million in assets for agricultural use, respectively.
As of December 31, 2021, 2020 and 2019, the average sale time of assets from foreclosures or recoveries was between 2 and 3 years.
During the years 2021, 2020 and 2019, some of the sale transactions for these assets were financed by Group companies. The
amount of loans granted to the buyers of these assets in those years amounted to €62, €78 and €79 million, respectively; with an
average financing of 33.7% of the sales price during 2021.
As of December 31, 2021, 2020 and 2019, the amount of the profits arising from the sale of assets financed by Group companies that
are not recognized in the consolidated income statement amounted to €1 million.
  P.142
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
22.Financial liabilities at amortized cost
22.1Breakdown of the balance
The breakdown of the balance under these headings in the accompanying consolidated balance sheets is as follows:
Financial liabilities measured at amortized cost (Millions of Euros)
2021
2020
2019
Deposits
416,947
415,467
438,919
Deposits from central banks
47,351
45,177
25,950
Demand deposits
8
163
23
Time deposits and other
41,790
38,274
25,101
Repurchase agreements
5,553
6,740
826
Deposits from credit institutions
19,834
27,629
28,751
Demand deposits
7,601
7,196
7,161
Time deposits and other (**)
8,599
16,079
18,896
Repurchase agreements
3,634
4,354
2,693
Customer deposits (*)
349,761
342,661
384,219
Demand deposits
293,015
266,250
280,391
Time deposits and other (**)
55,479
75,666
103,293
Repurchase agreements
1,267
746
535
Debt certificates
55,763
61,780
63,963
Other financial liabilities
15,183
13,358
13,758
Total
487,893
490,606
516,641
(*) Variation in 2020 is mainly due to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
(**) The variation in 2021 is mainly due to the decrease in time deposits at Banco Bilbao Vizcaya Argentaria, S.A. offset by the increase in demand deposits and investment funds
(off-balance) due to the current interest rate environment.
The amount recorded in "Deposits from central banks - Time deposits" includes the provisions of the TLTRO III facilities of the
European Central Bank, mainly BBVA S.A. amounting to €38,692 and €35,032 million as of December 31, 2021 and 2020 respectively
which basically explains the change compared to the previous year 2019 (see Note 7.5).
On April 30, 2020, the European Central Bank modified some of the terms and conditions of the TLTRO III facilities in order to support
the continued access of companies and households to bank credit in the face of interruptions and temporary shortages of funds
associated with the COVID-19 pandemic. Entities whose eligible net lending exceeded 0% between March 1, 2020 and March 31, 2021
paid an interest rate 0.5% lower than the average rate of the deposit facilities during the period from June 24, 2020 to June 23, 2021.
On December 10, 2020, the European Central Bank extended the support via targeted lending operations (TLTRO), extending by
twelve additional months, until June 2022, the period of application of favorable interest rates to credit institutions for which the net
variation of their eligible loans, between October 1, 2020 and December 31, 2021, reaches a given lending performance threshold.
Additionally, the maximum borrowing amount was increased to 55% of the eligible loans (from 50% previously).This means that the
interest rate applicable to the outstanding operations is -1% provided that  the lending objectives are met according to the conditions
of the European Central Bank.
As of December 31, 2021, the Group fulfilled these lending objectives. Therefore, the recognition of the favorable interest rate
associated with the COVID-19 pandemic has been recognized for the period from June 24, 2020 to December 31, 2021 and will
continue to be recognized until June 2022.
The positive remuneration currently being generated by the TLTRO III operations is recorded under the heading of "Interest and other
income – other income" in the consolidated income statements and amounts to €384 and €211 million for the years ended December
31, 2021 and 2020 respectively (See Note 37.1).
  P.143
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
22.2Deposits from credit institutions
The breakdown by geographical area and the nature of the related instruments of this heading in the accompanying consolidated
balance sheets is as follows:
Deposits from credit institutions (Millions of Euros)
Demand deposits
Time deposits
and other (*)
Repurchase
agreements
Total
December 2021
Spain
1,671
375
2,047
Mexico
444
558
1,002
Turkey
83
672
37
792
South America
532
1,225
1,757
Rest of Europe
1,841
3,110
2,549
7,500
Rest of the world
3,030
2,657
1,048
6,736
Total
7,601
8,599
3,634
19,834
December 2020
Spain
345
1,405
1
1,751
Mexico
689
672
188
1,549
Turkey
8
580
28
617
South America
557
1,484
2,041
Rest of Europe
2,842
4,531
4,070
11,444
Rest of the world
2,755
7,406
67
10,228
Total
7,196
16,079
4,354
27,629
December 2019
Spain
2,104
1,113
1
3,218
The United States
2,082
4,295
6,377
Mexico
432
1,033
168
1,634
Turkey
302
617
4
924
South America
394
2,285
161
2,840
Rest of Europe
1,652
5,180
2,358
9,190
Rest of the world
194
4,374
4,568
Total
7,161
18,896
2,693
28,751
(*) Subordinated deposits are included amounting to €14, €12 and €195 million as of December 31, 2021, 2020 and 2019, respectively.
  P.144
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
22.3Customer deposits
The breakdown by geographical area of this heading in the accompanying consolidated balance sheets, by type of instrument is as
follows:
Customer deposits (Millions of Euros)
Demand deposits
Time deposits and
other (*)
Repurchase
agreements
Total
December 2021
Spain
181,565
10,407
2
191,974
Mexico
53,359
10,383
505
64,247
Turkey
19,725
13,644
6
33,376
South America
28,039
9,822
37,861
Rest of Europe
8,933
9,546
754
19,234
Rest of the world
1,393
1,677
3,070
Total
293,015
55,479
1,267
349,761
December 2020
Spain
168,690
20,065
2
188,757
Mexico
43,768
10,514
117
54,398
Turkey
17,906
16,707
8
34,621
South America
25,730
11,259
36,989
Rest of Europe
8,435
12,373
619
21,427
Rest of the world
1,720
4,748
6,468
Total
266,250
75,666
746
342,661
December 2019
Spain
146,651
24,958
2
171,611
The United States
46,372
19,810
66,181
Mexico
43,326
12,714
523
56,564
Turkey
13,775
22,257
10
36,042
South America
22,748
13,913
36,661
Rest of Europe
6,610
8,749
15,360
Rest of the world
909
892
1,801
Total
280,391
103,293
535
384,219
(*) It includes subordinated deposits amounting to €189 million as of December 31, 2019.
  P.145
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
22.4Debt certificates
The breakdown of the balance under this heading, by financial instruments and by currency, is as follows:
Debt certificates (Millions of Euros)
2021
2020
2019
In Euros
36,289
42,462
40,185
Promissory bills and notes
319
860
737
Non-convertible bonds and debentures
15,712
14,538
12,248
Covered bonds (*)
9,930
13,274
15,542
Hybrid financial instruments (**)
366
355
518
Securitization bonds
2,302
2,538
1,354
Wholesale funding
438
2,331
1,817
Subordinated liabilities
7,221
8,566
7,968
Convertible perpetual certificates
3,500
4,500
5,000
Non-convertible preferred stock
159
83
Other non-convertible subordinated liabilities
3,721
3,907
2,885
In foreign currencies
19,475
19,318
23,778
Promissory bills and notes
579
1,024
1,210
Non-convertible bonds and debentures
7,885
8,691
10,587
Covered bonds (*)
178
217
362
Hybrid financial instruments (**)
2,843
455
1,156
Securitization bonds
4
4
17
Wholesale funding
412
1,016
780
Subordinated liabilities
7,574
7,911
9,666
Convertible perpetual certificates
1,771
1,633
1,782
Non- convertible preferred stock
35
76
Other non-convertible subordinated liabilities
5,803
6,243
7,808
  Total
55,763
61,780
63,963
(*) Including mortgage-covered bonds (see Appendix X). In 2021 and 2020, several mortgage-covered bonds reached their maturity date.
(**) Corresponds to structured note issuances whose underlying risk is different from the underlying risk of the derivative.
22.4.1Subordinated liabilities
The breakdown of this heading in the accompanying consolidated balance sheets is as follows:
Memorandum item: Subordinated liabilities at amortized cost (Millions of Euros)
2021
2020
2019
Subordinated deposits
14
12
384
Subordinated certificates
14,794
16,476
17,635
Preferred stock
194
159
Compound convertible financial instruments
5,271
6,133
6,782
Other non-convertible subordinated liabilities
9,523
10,149
10,693
Total
14,808
16,488
18,018
  P.146
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The balance variances are mainly due to the following transactions:
Convertible perpetual liabilities 
The AGM held on March 17, 2017, resolved, under agenda item five, to confer authority to the Board of Directors to issue securities
convertible into newly issued BBVA shares, on one or several occasions, within the maximum term of five years to be counted from
the approval date of the authorization, up to a maximum overall amount of €8 billion or its equivalent in any other currency. Likewise,
the AGM resolved to confer to the Board of Directors the authority to totally or partially exclude shareholders' pre-emptive
subscription rights within the framework of a specific issue of convertible securities, although this power was limited to ensure the
nominal amount of the capital increases resolved or effectively carried out for conversion of mandatory convertible issuances made
under this authority (without prejudice to anti-dilution adjustments), with exclusion of pre-emptive subscription rights and of those
likewise resolved or carried out with exclusion of pre-emptive subscription rights in use of the authority to increase the share capital
conferred by the AGM held on March 17, 2017, under agenda item four, do not exceed the maximum nominal amount, overall, of 20%
of the share capital of BBVA at the time of the authorization, this limit not being applicable to contingent convertible issues.
Under that delegation, BBVA made the following contingently convertible issuances that qualify as additional tier 1 capital of the Bank
and the Group in accordance with Regulation (EU) 575/2013:
In May and November 2017, BBVA carried out two issues of perpetual contingent convertible securities (additional Tier 1
capital instruments) excluding shareholders' pre-emptive rights, for a nominal amount of 500 million euros and 1,000
million U.S. dollars, respectively. These issues are listed on the Global Exchange Market of Euronext Dublin of the Irish Stock
Exchange and were directed only to qualified investors and foreign private banking clients, and cannot be placed or
subscribed in Spain or among investors resident in Spain.
In September 2018 and March 2019, BBVA carried out both issuances of perpetual contingent convertible securities
(additional tier 1 instruments), with exclusion of pre-emptive subscription rights of shareholders, for a total nominal amount
of €1 billion each. These issuances are listed in the AIAF Fixed Income Securities Market and were targeted only at
professional clients and eligible counterparties, not being offered or sold to any retail clients.
On September 5, 2019, BBVA carried out an issuance of perpetual contingent convertible securities (additional tier 1
instruments), with exclusion of pre-emptive subscription rights of shareholders, for a total nominal amount of $1 billion. This
issuance is listed in the Global Exchange Market of Euronext Dublin and was targeted only at qualified investors, not being
offered to, and not being subscribed for, in Spain or by Spanish residents.
On July 15, 2020, BBVA carried out an issuance of perpetual contingent convertible securities (additional tier 1
instruments), with exclusion of pre-emptive subscription rights of shareholders, for a total nominal amount of €1 billion.
This issuance is listed in the AIAF Fixed Income Securities Market and was targeted only at professional clients and eligible
counterparties, not being offered or sold to any retail clients.
These perpetual securities will be converted into newly issued ordinary shares of BBVA if the CET 1 ratio of the Bank or the Group is
less than 5.125%, in accordance with their respective terms and conditions.
These issuances may be fully redeemed at BBVA's option only in the cases contemplated in their respective terms and conditions
and, in any case, in accordance with the provisions of the applicable legislation. In particular:
On February 19, 2019 the Bank early redeemed the issuance of contingently convertible preferred securities (additional tier
1 instruments), carried out by the Bank on February 19, 2014, for a total amount of €1.5 billion and once the prior consent
from the Regulator had been obtained. On February 19, 2019 the Bank early redeemed the issuance of contingently
convertible preferred securities (additional tier 1 instruments), carried out by the Bank on February 19, 2014, for a total
amount of €1.5 billion and once the prior consent from the Regulator had been obtained.
On February 18, 2020, the Bank early redeemed the issuance of contingently convertible preferred securities (additional tier
1 instruments) carried out by the Bank on February 18, 2015, for an amount of €1.5 billion on the First Reset Date of the
issuance and once the prior consent from the Regulator had been obtained.
On 14 April 2021, the Bank early redeemed the issuance of contingently convertible preferred securities (additional tier 1
instruments) carried out by the Bank on 14 April 2016, for an amount of €1.0 billion on the First Reset Date of the issuance
and once the prior consent from the Regulator had been obtained.
In addition, the AGM held on April 20, 2021, resolved, under agenda item five, to confer authority to the Board of Directors to issue
perpetual contingent convertible securities, envisaged to meet regulatory requirements for their eligibility as capital instruments,
pursuant to solvency regulations applicable at any time (CoCos), subject to the legal and statutory provisions applicable at any time,
on one or several occasions, within the maximum term of five years to be counted from the approval date of the authorization, up to a
maximum overall amount of €8 billion or its equivalent in any other currency. Likewise, the AGM resolved to confer to the Board of
Directors the authority to totally or partially exclude  shareholders' pre-emptive subscription rights, complying at all times with the
requirements and limitations laid down by Law. The AGM also resolved to repeal the powers it conferred on March 17, 2017, under
agenda item five.
  P.147
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Preferred securities
The breakdown by issuer of the balance under this heading in the accompanying consolidated balance sheets is as follows:
Preferred securities by issuer (Millions of Euros)
2021
2020
2019
BBVA International Preferred, S.A.U.
35
37
Unnim Group (*)
159
83
BBVA USA
19
BBVA Colombia
20
Total
194
159
(*) Unnim Group: Issuances prior to the acquisition by BBVA.
These issuances were fully subscribed at the moment of the issue by qualified/institutional investors outside the Group and are
redeemable, totally or partially, at the issuer’s option after five years from the issue date, depending on the terms of each issuance
and with the prior consent from the Bank of Spain or the relevant authority.
In connection with the above, once the necessary authorization from the European Central Bank was received and in conformity with
its authority to redeem:
The Extraordinary and Universal General Meeting of Caixasabadell Preferents, S.A. Unipersonal, at its meeting held on
December 11, 2020, decided to delegate on the company's Board of Directors the authority to agree on the total early
redemption of its only outstanding issuance, subject to the applicable legal provisions and having previously obtained all
necessary authorizations. In use of such delegation, having satisfied all legal and contractual formalities required and having
obtained all relevant authorizations, the company's Board of Directors, on the same date, agreed to carry out the early
redemption of the total nominal amount of the issuance on January 14, 2021. As a result, once all necessary
communications were released, on January 14, 2021 the total early redemption of the issuance took place.
The Extraordinary and Universal General Meeting of BBVA International Preferred, S.A. Unipersonal, at its meeting held on
December 11, 2020, decided to delegate on the company's Board of Directors the authority to agree on the total early
redemption of its only outstanding issuance, subject to the applicable legal provisions and having previously obtained all
necessary authorizations. In use of such delegation, having satisfied all legal and contractual formalities required and having
obtained all relevant authorizations, the company's Board of Directors, on the same date, agreed to carry out the early
redemption of the total nominal amount of the issuance on January 19, 2021. As a result, once all necessary
communications were released, on January 19, 2021 the total early redemption of the issuance took  place.
The Extraordinary and Universal General Meeting of Caixa Terrassa Societat de Participacions Preferents, S.A. Unipersonal,
at its meeting held on December 11, 2020, decided to delegate on the company's Board of Directors the implementation of
all necessary actions in order to modify its only live issuance so as to include a new clause regarding the early redemption of
the preferred securities. In use of the delegated authority and having obtained all necessary authorizations, the company's
Board of Directors, on the same date, agreed to modify the relevant issuance in order to include a new clause for the total
early redemption of the preferred securities on January 29, 2021, therefore convening the relevant meeting of noteholders
of the issuance to be held in Bilbao, on January 14, 2021, at first call, or on January 15, 2021, at second call. Having satisfied
all applicable legal requirements, the noteholders' meeting was held at first call and passed, with the necessary majority of
votes, among other resolutions, the inclusion of a new total early redemption clause. As a result, on January 29, 2021 the
total early redemption of the issuance took place.
22.5Other financial liabilities
The breakdown of the balance under this heading in the accompanying consolidated balance sheets is as follows:
Other financial liabilities (Millions of Euros)
2021
2020
2019
Lease liabilities
2,560
2,674
3,335
Creditors for other financial liabilities
2,657
2,408
2,623
Collection accounts
3,839
3,275
3,306
Creditors for other payment obligations (*)
6,127
5,000
4,494
Total
15,183
13,358
13,758
(*) In 2021, this heading includes the amount committed for the acquisition of treasury shares under the buyback program (see Notes 2.2.14 and 4).
  P.148
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
A breakdown of the maturity of the lease liabilities, due after December 31, 2021 is provided below:
Maturity of future payment obligations (Millions of Euros)
Up to 1 year
1 to 3 years
3 to 5 years
Over 5 years
Total
Leases
218
406
428
1,507
2,560
23.Assets and liabilities under insurance and reinsurance contracts
The Group has insurance subsidiaries mainly in Spain and Latin America (mostly in Mexico). The main product offered by the
insurance subsidiaries is life insurance to cover the risk of death (risk insurance) and life-savings insurance. Within life and accident
insurance, a distinction is made between freely sold products and those offered to customers who have taken mortgage or consumer
loans, which cover the principal of those loans in the event of the customer’s death.
There are two types of savings products: individual insurance, which seeks to provide the customer with savings for retirement or
other events, and group insurance, which is taken out by employers to cover their commitments to their employees.
The insurance business is affected by different risks, including those that are related to the BBVA Group such as credit risk, market
risk, liquidity risk and operational risk and the methodology for risk measurement, control and follow-up applied in the insurance
activity is similar (see Note 7 and Management Report - Risk), although it has a differentiated management due to the particular
characteristics of the insurance business, such as the coverage of contracted obligations and the long term of the commitments.
Additionally, the insurance business generates certain specific risks, of a probabilistic nature:
Technical risk: arises from deviations in the estimation of the casualty rate of insurances, either in terms of numbers, the
amount of such claims and the timing of its occurrence.
Biometric risk: depending on the deviations in the expected mortality behavior or the survival of the insured persons.
The insurance industry is highly regulated in each country. In this regard, it should be noted that the insurance industry is undergoing
a gradual regulatory transformation through new risk-based capital regulations, which have already been published in several
countries.
The heading “Assets under reinsurance and insurance contracts” in the accompanying consolidated balance sheets includes the
amounts that the consolidated insurance entities are entitled to receive under the reinsurance contracts entered into by them with
third parties and, more specifically, the share of the reinsurer in the technical provisions recognized by the consolidated insurance
subsidiaries. As of December 31, 2021, 2020 and 2019, the balance under this heading amounted to €269 million, €306 million and
341 million, respectively.
The most significant provisions recognized by consolidated insurance subsidiaries with respect to insurance policies issued by them
are under the heading “Liabilities under insurance and reinsurance contracts” in the accompanying consolidated balance sheets.
The breakdown of the balance under this heading is as follows:
Technical reserves (Millions of Euros)
2021
2020
2019
Mathematical reserves
9,495
8,731
9,247
Individual life insurance (*)
7,265
6,268
6,731
Group insurance(**)
2,230
2,463
2,517
Provision for unpaid claims reported
706
672
641
Provisions for unexpired risks and other provisions
664
548
718
Total
10,865
9,951
10,606
(*) Provides coverage in the event of death, disability and / or serious illness.
(**) The insurance policies purchased by employers (other than BBVA Group) on behalf of its employees.
The cash flows of those “Liabilities under insurance and reinsurance contracts” are shown below:
Maturity (Millions of euros). Liabilities under insurance and reinsurance contracts
Up to 1 year
1 to 3 years
3 to 5 years
Over 5 years
Total
2021
1,808
290
1,664
7,103
10,865
2020
1,227
950
1,616
6,158
9,951
2019
1,571
1,197
1,806
6,032
10,606
  P.149
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The modeling methods and techniques used to calculate the mathematical reserves for the insurance products are actuarial and
financial methods and modelling techniques approved by the respective country’s insurance regulator or supervisor. The most
important insurance entities are located in Spain and Mexico (which together account for approximately 96% of the insurance
revenues), where the modelling methods and techniques are reviewed by the insurance regulator in Spain (General Directorate of
Insurance) and Mexico (National Insurance and Bonding Commission), respectively. The modelling methods and techniques used to
calculate the mathematical reserves for the insurance products are compliant with IFRS and primarily involve the valuation of the
estimated future cash flows, discounted at the technical interest rate for each policy. To ensure this technical interest rate, asset-
liability management is carried out, acquiring a portfolio of securities that generate the cash flows needed to cover the payment
commitments assumed with the customers.
The table below shows the key assumptions as of December 31, 2021, 2020 and 2019 used in the calculation of the mathematical
reserves for insurance products in Spain and Mexico, respectively:
Mathematical reserves
2021
2020
2019
Mortality table
Average technical
interest rate
Mortality table
Average technical
interest rate
Mortality table
Average technical
interest rate
Spain
Mexico
Spain
Mexico
Spain
Mexico
Spain
Mexico
Spain
Mexico
Spain
Mexico
Individual life
insurance (*)
GRMF
80-2,
GKM
80 /
GKMF
95,
PASEM,
GKMF
80/95,
PERFM
2000
Tables of
the
Comisión
Nacional
de
Seguros
y Fianzas
2000-
individual
0.24%-
2,85%
3.60%
GRMF
80-2,
GKM
80 /
GKMF
95,
PASEM,
GKMF
80/95,
PERFM
2000
Tables of
the
Comisión
Nacional
de
Seguros
y Fianzas
2000-
individual
0.25%-
2,87%
2.50%
GRMF
80-2,
GKMF
80/95. 
PASEM,
PERMF
2000
Tables of
the
Comisión
Nacional
de
Seguros
y Fianzas
2000-
individual
0.25%-
2.91%
2.50%
Group
insurance
(**)
PERFM
2000
Tables of
the
Comisión
Nacional
de
Seguros
y Fianzas
2000-
grupo
Dependin
g on the
related
portfolio
5.50%
PERFM
2000
Tables of
the
Comisión
Nacional
de
Seguros
y Fianzas
2000-
grupo
Dependin
g on the
related
portfolio
5.50%
PERMF
2000
Tables of
the
Comisión
Nacional
de
Seguros
y Fianzas
2000-
grupo
Dependin
g on the
related
portfolio
5.50%
(*) Provides coverage in the case of one or more of the following events: death and disability.
(**) Insurance policies purchased by companies (other than BBVA Group entities) on behalf of their employees.
  P.150
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
24.Provisions
The breakdown of the balance under this heading in the accompanying consolidated balance sheets, based on type of provisions, is as
follows:
Provisions. Breakdown by concepts (Millions of Euros)
Notes
2021
2020
2019
Provisions for pensions and similar obligations
25
3,576
4,272
4,631
Other long term employee benefits (*)
25
632
49
61
Provisions for taxes and other legal contingencies
623
612
677
Provisions for contingent risks and commitments
691
728
711
Other provisions (**)
366
479
457
Total
5,889
6,141
6,538
(*) The variation is mainly explained by the collective layoff procedure that is being carried out at Banco Bilbao Vizcaya Argentaria, S.A.
(**)  Individually insignificant provisions or contingencies, for various concepts in different geographies.
The change in provisions for pensions and similar obligations for the years ended December 31, 2021, 2020 and 2019 is as follows:
Provisions for pensions, other post-employement obligations for defined benefit plans, and other long term employee
benefits. Changes over the year (Millions of Euros)
Notes
2021
2020
2019
Balance at the beginning
4,272
4,631
4,787
Charges to income for the year
141
298
327
Interest expense and similar charges
37
44
63
Personnel expense
44.1
49
49
49
Provision expense
56
205
215
Charges to equity (*)
25
(206)
191
329
Transfers and other changes (**)
(21)
(71)
(29)
Benefit payments
25
(608)
(654)
(718)
Employer contributions
25
(4)
(124)
(65)
Balance at the end
3,576
4,272
4,631
(*) Correspond to actuarial losses (gains) arising from certain post-employment defined-benefit commitments for pensions recognized in “Equity” (see Note 2.2.11).
(**) In 2020, it includes the amount of the USA Sale (see Notes 1.3, 3 and 21).
Provisions for taxes, legal contingencies and other provisions. Changes over the year (Millions of Euros)
2021
2020
2019
Balance at beginning
1,091
1,134
1,286
Additions (*)
1,175
555
396
Acquisition of subsidiaries
Unused amounts reversed during the year
(227)
(215)
(96)
Amount used and other variations (*)
(1,050)
(383)
(453)
Balance at the end
990
1,091
1,134
(*)In 2021, it includes the initial recognition of the estimated cost of the collective layoff procedure that is being carried out at Banco Bilbao Vizcaya Argentaria, S.A., and the
subsequent reclassification from "Other provisions" to "Other long term employee benefits" for the remaining amount at the time of the reclassification.
  P.151
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Collective layoff procedure
On June 8, 2021, BBVA reached an agreement with the union representatives on the collective layoff procedure proposed for Banco
Bilbao Vizcaya Argentaria, S.A. in Spain on April 13, 2021, which would affect 2,935 employees. The agreement also included the
closing of 480 offices (most of which had closed as of December 31, 2021). The cost of the process amounts to €994 million before
taxes, of which €754 million correspond to the collective layoff and €240 million to the closing of offices (see Notes 17, 21, 46, 49 and
50). As of December 31, 2021, 2,888 employees had already signed out of BBVA S.A. (some of them effectively departed on January
1, 2022). It is expected that during January and February, additional departures will take place until the agreement is completed,
which could be extended until March 31, 2022,
Ongoing legal proceedings and litigation
The financial sector faces an environment of increased regulatory pressure and litigation. In this environment, the various Group
entities are often sued on lawsuits and are therefore involved in individual or collective legal proceedings and litigation arising from
their activity and operations, including proceedings arising from their lending activity, from their labor relations and from other
commercial, regulatory or tax issues, as well as in arbitration.
On the basis of the information available, the Group considers that, as of December 31, 2021, the provisions made in relation to judicial
proceedings and arbitration, where so required, are adequate and reasonably cover the liabilities that might arise, if any, from such
proceedings. Furthermore, on the basis of the information available and with the exceptions indicated in Note 7.1 "Risk factors", BBVA
considers that the liabilities that may arise from such proceedings will not have, on a case-by-case basis, a significant adverse effect
on the Group's business, financial situation or results of operations.
25.Post-employment and other employee benefit commitments
As stated in Note 2.2.11, the Group has assumed commitments with employees including short-term employee benefits (see Note
44.1), defined contribution and defined benefit plans (see Glossary), healthcare and other long-term employee benefits.
The Group sponsors defined-contribution plans for the majority of its active employees with the plans in Spain and Mexico being the
most significant. Most defined benefit plans are closed to new employees with liabilities relating largely to retired employees, the most
significant being those in Spain, Mexico and Turkey. In Mexico, the Group provides medical benefits to a closed group of employees
and their family members, both active service and in retirees.
The breakdown of the net defined benefit liability recorded on the balance sheet as of December 31, 2021, 2020 and 2019 is provided
below:
Net defined benefit liability (asset) on the consolidated balance sheet (Millions of Euros)
Notes
2021
2020
2019
Pension commitments
4,218
4,539
5,050
Early retirement commitments
952
1,247
1,486
Medical benefits commitments
1,377
1,562
1,580
Other long term employee benefits
632
49
61
Total commitments
7,180
7,398
8,177
Pension plan assets
1,494
1,608
1,961
Medical benefit plan assets
1,494
1,484
1,532
Total plan assets (*)
2,988
3,092
3,493
Total net liability / asset
4,193
4,305
4,684
Of which: Net asset on the consolidated balance sheet  (**)
(15)
(16)
(8)
Of which: Net liability on the consolidated balance sheet  for
provisions for pensions and similar obligations (***)
24
3,576
4,272
4,631
Of which: Net liability on the consolidated balance sheet  for other
long term employee benefits (****)
24
632
49
61
(*) In Turkey, the foundation responsible for managing the benefit commitments holds an additional asset of €165 million as of December 31, 2021 which, in accordance with IFRS
regarding the asset ceiling, has not been recognized in the Consolidated Financial Statements, because although it could be used to reduce future pension contributions it could
not be immediately refunded to the employer.
(**) Recorded under the heading “Other Assets - Other” of the consolidated balance sheet (see Note 20).
(***) Recorded under the heading “Provisions - Provisions for pensions and similar obligations” of the consolidated balance sheet.
(****) Recorded under the heading “Provisions – Other long-term employee benefits” of the consolidated balance sheet. The variation is mainly explained by the collective layoff
procedure that is being carried out at Banco Bilbao Vizcaya Argentaria, S.A.
  P.152
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The impact relating to benefit commitments charged to consolidated income statement for the years 2021, 2020 and 2019 is as
follows:
Consolidated income statement impact (Millions of Euros)
Notes
2021
2020
2019
Interest and other expense
37
44
63
Interest expense
257
265
293
Interest income
(220)
(220)
(230)
Personnel expense
120
121
143
Defined contribution plan expense
44.1
71
72
95
Defined benefit plan expense
44.1
49
49
49
Provisions or (reversal) of provisions
46
61
210
213
Early retirement expense
100
224
190
Past service cost expense
(28)
(8)
18
Remeasurements (*)
(16)
(11)
7
Other provision expense
6
4
(1)
Total impact on consolidated income statement: expense
(income)
218
375
419
(*) Actuarial losses (gains) on remeasurement of the net defined benefit liability relating to early retirements in Spain and other long-term employee benefits that are charged to
the income statements (see Note 2.2.12).
The amounts relating to post-employment benefits charged to the consolidated balance sheet correspond to the actuarial gains
(losses) on remeasurement of the net defined benefit liability relating to pension and medical commitments before income taxes as of
December 31, 2021, 2020 and 2019 are as follows:
Equity impact (Millions of Euros)
2021
2020
2019
Defined benefit plans
52
161
254
Post-employment medical benefits
(257)
30
74
Total impact on equity: debit (credit)
(206)
191
329
In 2021, the aggregate impact of this heading amounted to a credit of €206 million driven by the variation in financial assumptions,
gains of €171 million for the commitments in Mexico, and gains of €55 million for the commitments in Spain. These amounts are
offset by other geographies and demographic and experience effects.  In 2020, the aggregate impact of this heading amounted to
€191 million, driven mainly by the variation in interest rates and losses on commitments (€91 million in Mexico and €68 million in
Spain) and, to a lesser extent, the updating of the mortality tables in Spain (€49 million losses). These amounts are partially offset by
the effect in other geographies and experience. In 2019, this heading amounted to €329 million mainly due to the variation in two
geographies. Firstly, as a consequence of the €231 million euros increase in actuarial losses on commitments in Spain, due to the
variation in discount rates from 1.75% to 1%. Secondly, driven by the €83 million increase in actuarial losses on commitments in
Mexico, due to the decrease in discount rates from 10.45% to 9.04%.
  P.153
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
25.1Defined benefit plans
Defined benefit commitments relate mainly to employees who have already retired or taken early retirement, certain closed groups of
active employees still accruing defined benefit pensions, and in-service death and disability benefits provided to most active
employees. For the latter, the Group pays the required premiums to fully insure the related liability. The change in these pension
commitments during the years ended December 31, 2021, 2020 and 2019 is presented below:
Defined benefits (Millions of Euros)
2021
2020
2019
Defined
benefit
obligation
Plan
assets
Net liability
(asset)
Defined
benefit
obligation
Plan
assets
Net
liability
(asset)
Defined
benefit
obligation
Plan
assets
Net
liability
(asset)
Balance at the beginning
7,348
3,092
4,256
8,116
3,493
4,622
7,585
2,839
4,746
Current service cost
53
53
53
53
52
52
Interest income/expense
253
220
33
261
219
42
290
230
60
Contributions by plan
participants
5
5
4
4
4
4
Employer contributions
4
(4)
124
(124)
65
(65)
Past service costs (*)
75
75
219
219
210
210
Remeasurements:
(406)
(184)
(223)
364
176
187
783
454
329
      Return on plan assets (**)
(184)
184
176
(176)
454
(454)
From changes in
demographic assumptions
(121)
(121)
57
57
(15)
(15)
From changes in financial
assumptions
(259)
(259)
276
276
688
688
Other actuarial gains and
losses
(27)
(27)
30
30
110
110
Benefit payments
(765)
(158)
(608)
(839)
(185)
(654)
(905)
(187)
(718)
Settlement payments
(1)
(1)
Business combinations and
disposals (***)
(2)
1
(3)
(371)
(327)
(44)
15
12
3
Effect on changes in foreign
exchange rates
(24)
8
(32)
(459)
(409)
(50)
63
69
(6)
Conversions to defined
contributions
Other  effects
13
13
1
(3)
4
19
6
13
Balance at the end
6,547
2,988
3,560
7,348
3,092
4,256
8,116
3,493
4,623
Of which: Spain
3,670
206
3,464
4,288
249
4,039
4,592
266
4,326
Of which: Mexico
2,150
2,149
1
2,219
2,122
97
2,231
2,124
107
Of which: The United States
375
323
52
Of which: Turkey
272
209
63
367
282
85
444
359
86
(*) Including gains and losses arising from settlements.
(**) Excluding interest, which is recorded under "Interest income or expense".
(***) The amount in 2020 in mainly due to the companies in the United States included in the USA Sale (see Notes 1.3, 3 and 21).
The balance under the heading “Provisions - Pensions and other post-employment defined benefit obligations” of the accompanying
consolidated balance sheet as of December 31, 2021 includes €311 million relating to post-employment benefit commitments to
former members of the Board of Directors and the Bank’s Management (see Note 54).
The most significant commitments are those in Spain and Mexico and, to a lesser extent, in Turkey. The remaining commitments are
located mostly in Portugal and South America. Unless otherwise required by local regulation, all defined benefit plans have been
closed to new entrants, who instead are able to participate in the Group´s defined contribution plans.
Both the costs and the present value of the commitments are determined by independent qualified actuaries using the “projected unit
credit” method. In order to guarantee the good governance of these plans, the Group has established specific benefits committees.
These benefit committees include members from the different areas of the business to ensure that all decisions are made taking into
consideration all of the associated impacts.
  P.154
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The following table sets out the key actuarial assumptions used in the valuation of these commitments as of December 31, 2021, 2020
and 2019:
Actuarial assumptions (%)
2021
2020
2019
Spain
Mexico
Turkey
Spain
Mexico
Turkey
Spain
Mexico
Turkey
Discount rate
0.74%
9.68%
19.10%
0.53%
8.37%
13.00%
0.68%
9.04%
12.50%
Rate of salary increase
4.00%
16.60%
4.00%
11.20%
4.75%
9.70%
Rate of pension increase
2.95%
15.10%
1.94%
9.70%
2.47%
8.20%
Medical cost trend rate
7.00%
19.30%
7.00%
13.90%
7.00%
12.40%
Mortality tables
PER 2020
EMSSA09
CSO2001
PER 2020
EMSSA09
CSO2001
PERM/F
2000P
EMSSA09
CSO2001
In Spain, the discount rate shown as of December 31, 2021, corresponds to the weighted average rate, the actual discount rates used
are 0% and 1% depending on the type of commitment.
Discount rates used to value future benefit cash flows have been determined by reference to high quality corporate bonds (Note
2.2.12) denominated in Euro in the case of Spain and Mexican peso for Mexico, and government bonds denominated in Turkish Lira
for Turkey.
The expected return on plan assets has been set in line with the adopted discount rate.
Assumed retirement ages have been set by reference to the earliest age at which employees are entitled to retire, the contractually
agreed age in the case of early retirements in Spain or by using retirement rates.
Changes in the main actuarial assumptions may affect the valuation of the commitments. The table below shows the sensitivity of the
benefit obligations to changes in the key assumptions:
Sensitivity analysis (Millions of Euros)
Basis points
change
2021
2020
2019
Increase
Decrease
Increase
Decrease
Increase
Decrease
Discount rate
50
(282)
307
(354)
390
(367)
405
Rate of salary increase
50
2
(2)
4
(4)
3
(3)
Rate of pension increase
50
28
(26)
29
(27)
27
(26)
Medical cost trend rate
50
109
(98)
145
(129)
169
(133)
Change in obligation from each
additional year of longevity
170
211
137
The sensitivities provided above have been determined at the date of these consolidated financial statements, and reflect solely the
impact of changing one individual assumption at a time, keeping the rest of the assumptions unchanged, thereby excluding the
effects which may result from combined assumption changes.
In addition to the commitments to employees shown above, the Group has other less material long-term employee benefits. These
include long-service awards, which consist of either an established monetary award or some vacation days granted to certain groups
of employees when they complete a given number of years of service. Additionally, this heading includes a fund related to the
collective layoff procedure that has been carried out in Banco Bilbao Vizcaya Argentaria, S.A. in 2021. As of December 31, 2021, 2020
and 2019, the actuarial liabilities for the outstanding awards amounted to €632 million, €50 million and €61 million, respectively.
These commitments are recorded under the heading "Provisions - Other long-term employee benefits" of the accompanying
consolidated balance sheet (see Note 24).
25.1.1Post-employment commitments and similar obligations
These commitments relate mostly to pension payments, and which have been determined based on salary and years of service. For
most plans, pension payments are due on retirement, death and long term disability.
In addition, during the year 2021, Group entities in Spain offered certain employees the option to take retirement or early retirement
(that is, earlier than the age stipulated in the collective labor agreement in force). This offer was accepted by 432 employees (781 and
616 during years 2020 and 2019, respectively). These commitments include the compensation and indemnities due as well as the
contributions payable to external pension funds during the early retirement period. As of December 31, 2021, 2020 and 2019, the
value of these commitments amounted to €952 million, €1,247 million and €1,486 million, respectively.
  P.155
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The change in the benefit plan obligations and plan assets during the year ended December 31, 2021 was as follows:
Post-employment commitments 2021 (Millions of Euros)
Spain
Mexico
Turkey
Rest of the
world
Defined benefit obligation
Balance at the beginning
4,287
666
367
465
Current service cost
5
5
16
3
Interest income or expense
22
53
40
6
Contributions by plan participants
3
2
Employer contributions
Past service costs (*)
75
2
2
Remeasurements:
(106)
79
21
(24)
Return on plan assets (**)
From changes in demographic assumptions
(4)
(2)
From changes in financial assumptions
(61)
84
(18)
(7)
Other actuarial gains and losses
(45)
(2)
39
(15)
Benefit payments
(625)
(67)
(13)
(12)
Settlement payments
(1)
Business combinations and disposals
(2)
Effect on changes in foreign exchange rates
42
(166)
9
Conversions to defined contributions
Other effects
12
Balance at the end
3,670
779
272
449
Of which: Vested benefit obligation relating to current
employees
3,596
Of which: Vested benefit obligation relating to retired
employees
74
Plan Assets
Balance at the beginning
249
638
282
439
Current service cost
Interest income or expense
2
52
32
5
Contributions by plan participants
3
2
Employer contributions
(11)
2
11
1
Past service costs (*)
Remeasurements:
(8)
(49)
11
(19)
Return on plan assets (**)
(8)
(49)
11
(19)
From changes in demographic assumptions
From changes in financial assumptions
Other actuarial gains and losses
Benefit payments
(26)
(65)
(7)
(11)
Settlement payments
(1)
Business combinations and disposals
40
Effect on changes in foreign exchange rates
37
(123)
9
Conversions to defined contributions
Other effects
Balance at the end
206
655
209
424
Net liability (asset)
Balance at the beginning
4,038
28
85
27
Current service cost
5
5
16
3
Interest income or expense
20
1
9
1
Contributions by plan participants
Employer contributions
11
(2)
(11)
(1)
Past service costs (*)
75
2
2
Remeasurements:
(98)
128
10
(5)
Return on plan assets (**)
8
49
(11)
19
From changes in demographic assumptions
(4)
(2)
From changes in financial assumptions
(61)
84
(18)
(7)
Other actuarial gains and losses
(45)
(2)
39
(15)
Benefit payments
(599)
(1)
(6)
(1)
Settlement payments
Business combinations and disposals
(40)
(2)
Effect on changes in foreign exchange rates
5
(43)
1
Conversions to defined contributions
Other effects
12
Balance at the end
3,464
124
63
24
(*)  Including gains and losses arising from settlements.
(**) Excluding interest, which is recorded under "Interest income or expense".
  P.156
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The change in net liabilities (assets) during the years ended 2020 and 2019 was as follows:
Post-employment commitments (Millions of Euros)
2020: Net liability (assets)
2019: Net liability (assets)
Spain
Mexico
The
United
States
Turkey
Rest of
the
world
Spain
Mexico
The
United
States
Turkey
Rest of
the
world
Balance at the beginning
4,326
72
52
86
38
4,547
71
39
83
36
Current service cost
5
5
1
18
3
4
4
20
3
Interest income or expense
28
6
2
8
1
42
9
11
3
Contributions by plan participants
Employer contributions
(86)
(14)
(1)
(47)
(3)
(14)
(1)
Past service costs (*)
224
(1)
2
3
190
15
3
2
Remeasurements:
95
62
(4)
18
(14)
231
9
16
2
(1)
Return on plan assets (**)
(41)
(31)
(35)
23
(26)
(67)
(90)
(28)
5
(50)
From changes in demographic assumptions
60
(3)
(13)
(2)
From changes in financial assumptions
79
(19)
34
54
17
239
87
42
(41)
52
Other actuarial gains and losses
(3)
112
(59)
(5)
59
12
2
51
(1)
Benefit payments
(643)
(1)
(2)
(6)
(1)
(702)
(1)
(2)
(11)
(3)
Settlement payments
Business combinations and disposals
(19)
(44)
7
3
Effect on changes in foreign exchange rates
(10)
(5)
(26)
(4)
5
(9)
1
Conversions to defined contributions
Other  effects
3
14
(1)
Balance at the end
4,039
28
85
27
4,326
72
52
86
38
(*) Includes gains and losses from settlements.
(**) Excludes interest which is reflected in the line item “Interest income and expense”.
In Spain, local regulation requires that pension and death benefit commitments must be funded, either through a qualified pension
plan or an insurance contract.
In the Spanish entities these commitments are covered by insurance contracts which meet the requirements of the accounting
standard regarding the non-recoverability of contributions. However, a significant number of the insurance contracts are with BBVA
Seguros, S.A. – a consolidated subsidiary and related party – and consequently these policies cannot be considered plan assets
under IAS 19. For this reason, the liabilities insured under these policies are fully recognized under the heading "Provisions – Pensions
and other post-employment defined benefit obligations" of the accompanying consolidated balance sheet (see Note 24), while the
related assets held by the insurance company are included within the Group´s consolidated assets (recorded according to the
classification of the corresponding financial instruments). As of December 31, 2021 the value of these separate assets was €2,326
million, (€2,572 and €2,620 million as of December 31, 2021, 2020 and 2019, respectively) representing direct rights of the insured
employees held in the consolidated balance sheet, hence these benefits are effectively fully funded.
On the other hand, some pension commitments have been funded through insurance contracts with insurance companies not related
to the Group. In this case the accompanying consolidated balance sheet reflects the value of the obligations net of the fair value of the
qualifying insurance policies. As of December 31, 2021, 2020 and 2019, the value of the aforementioned insurance policies (€206,
€249 and €266 million, respectively) exactly match the value of the corresponding obligations and therefore no amount for this item
has been recorded in the accompanying consolidated balance sheet.
Pension benefits are paid by the insurance companies with whom BBVA has insurance contracts and to whom all insurance premiums
have been paid. The premiums are determined by the insurance companies using cash flow matching techniques to ensure that
benefits can be met when due, guaranteeing both the actuarial and interest rate risk.
In Mexico, there is a defined benefit plan for employees hired prior to 2001. Other employees participate in a defined contribution
plan. External funds/trusts have been constituted locally to meet benefit payments as required by local regulation.
In 2008, the Turkish government passed a law to unify the different existing pension systems under a single umbrella Social Security
system. Such system provides for the transfer of the various previously established funds.
The financial sector is in this stage at present, maintaining these pension commitments managed by external pension funds
(foundations) established for that purpose.
The foundation that maintains the assets and liabilities relating to employees of Garanti BBVA in Turkey, as per the local regulatory
requirements, has registered an obligation amounting to €243 million as of December 31, 2021 pending future transfer to the Social
Security system. Furthermore, Garanti BBVA has set up a defined benefit pension plan for employees, additional to the social security
benefits, reflected in the consolidated balance sheet.
  P.157
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
25.1.2Medical benefit commitments
The change in defined benefit obligations and plan assets during the years 2021, 2020 and 2019 was as follows:
Medical benefits commitments (Millions of Euros)
2021
2020
2019
Defined
benefit
obligation
Plan
assets
Net liability
(asset)
Defined
benefit
obligation
Plan
assets
Net
liability
(asset)
Defined
benefit
obligation
Plan
assets
Net
liability
(asset)
Balance at the beginning
1,562
1,484
77
1,580
1,532
48
1,114
1,146
(32)
Current service cost
24
24
21
21
21
21
Interest income or expense
131
129
2
117
120
(3)
119
123
(4)
Contributions by plan participants
Employer contributions
1
(1)
22
(22)
Past service costs (*)
(5)
(5)
(8)
(8)
Remeasurements:
(377)
(119)
(257)
95
66
30
298
224
74
Return on plan assets (**)
(119)
119
66
(66)
224
(224)
From changes in demographic
assumptions
(115)
(115)
From changes in financial
assumptions
(257)
(257)
110
110
311
311
Other actuarial gain and losses
(4)
(4)
(15)
(15)
(13)
(13)
Benefit payments
(49)
(48)
(37)
(37)
(39)
(39)
(1)
Settlement payments
Business combinations and disposals
(39)
39
(19)
19
7
(7)
Effect on changes in foreign exchange
rates
90
86
4
(207)
(201)
(6)
68
71
(2)
Other  effects
(1)
Balance at the end
1,377
1,494
(116)
1,562
1,484
77
1,580
1,532
48
(*) Including gains and losses arising from settlements.
(**) Excluding interest, which is recorded under "Interest income or expense".
In Mexico, there is a medical benefit plan for employees hired prior to 2007. New employees from 2007 are covered by a medical
insurance policy. An external trust has been constituted locally to fund the plan, in accordance with local legislation and Group policy.
In Turkey, employees are currently provided with medical benefits through a foundation in collaboration with the Social Security
system, although local legislation prescribes the future unification of this and similar systems into the general Social Security system
itself.
The valuation of these benefits and their accounting treatment follow the same methodology as that employed in the valuation of
pension commitments.
25.1.3Estimated benefit payments
As of December 31, 2021, the estimated benefit payments over the next ten years for all the entities in Spain, Mexico and Turkey are
as follows:
Estimated benefit payments (Millions of Euros)
2022
2023
2024
2025
2026
2027-2031
Commitments in Spain
625
477
395
332
284
920
Commitments in Mexico
133
139
146
155
164
941
Commitments in Turkey
16
11
15
17
23
206
Total
774
627
556
505
471
2,066
  P.158
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
25.1.4Plan assets
The majority of the Group´s defined benefit plans are funded by plan assets held in external funds/trusts legally separate from the
Group sponsoring entity. However, in accordance with local regulation, some commitments are not externally funded and covered
through internally held provisions, principally those relating to early retirements.
Plan assets are those assets which will be used to directly settle the assumed commitments and which meet the following conditions:
they are not part of the Group sponsoring entities assets, they are available only to pay post-employment benefits and they cannot be
returned to the Group sponsoring entity.
To manage the assets associated with defined benefit plans, BBVA Group has established investment policies designed according to
criteria of prudence and minimizing the financial risks associated with plan assets.
The investment policy consists of investing in a low risk and diversified portfolio of assets with maturities consistent with the term of
the benefit obligation and which, together with contributions made to the plan, will be sufficient to meet benefit payments when due,
thus mitigating the plans‘ risks.
In those countries where plan assets are held in pension funds or trusts, the investment policy is developed consistently with local
regulation. When selecting specific assets, current market conditions, the risk profile of the assets and their future market outlook are
all taken into consideration. In all the cases, the selection of assets takes into consideration the term of the benefit obligations as well
as short-term liquidity requirements.
The risks associated with these commitments are those which give rise to a deficit in the plan assets. A deficit could arise from factors
such as a fall in the market value of plan assets, an increase in long-term interest rates leading to a decrease in the fair value of fixed
income securities, or a deterioration of the economy resulting in more write-downs and credit rating downgrades.
The table below shows the allocation of plan assets of the main companies of the BBVA Group as of December 31, 2021, 2020 and
2019:
Plan assets breakdown (Millions of Euros)
2021
2020
2019
Cash or cash equivalents
24
38
56
Debt securities (government bonds)
2,394
2,707
2,668
Mutual funds
1
1
2
Insurance contracts
148
140
142
Total
2,566
2,887
2,869
Of which: Bank account in BBVA
3
4
4
Of which: Debt securities issued by BBVA
Of which: Property occupied by BBVA
In addition to the above there are plan assets relating to the previously mentioned insurance contracts in Spain and the foundation in
Turkey.
The following table provides details of investments in listed securities (Level 1) as of December 31, 2021, 2020 and 2019:
Investments in listed markets (Millions of Euros)
2021
2020
2019
Cash or cash equivalents
24
38
56
Debt securities (Government bonds)
2,394
2,707
2,668
Mutual funds
1
1
2
Total
2,418
2,747
2,727
Of which: Bank account in BBVA
3
4
4
Of which: Debt securities issued by BBVA
Of which: Property occupied by BBVA
The remainder of the assets are mainly invested in Level 2 assets in in accordance with the classification established under IFRS 13
(mainly insurance contracts). As of December 31, 2021, almost all of the assets related to employee commitments corresponded to
fixed income securities.
  P.159
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
25.2Defined contribution plans
Certain Group entities sponsor defined contribution plans. Some of these plans allow employees to make contributions which are
then matched by the employer.
Contributions are recognized as and when they are accrued, with a charge to the consolidated income statement in the corresponding
year. No liability is therefore recognized in the accompanying consolidated balance sheet (see Note 44.1).
26.Common stock
As of December 31, 2021, 2020 and 2019, BBVA’s common stock amounted to €3,267,264,424.20 divided into 6,667,886,580 fully
subscribed and paid-up registered shares, all of the same class and series, at €0.49 par value each, represented through book-
entries. All of the Bank shares carry the same voting and dividend rights, and no single stockholder enjoys special voting rights. Each
and every share is part of the Bank’s common stock.
The Bank’s shares are traded on the stock markets of Madrid, Barcelona, Bilbao and Valencia through the Sistema de Interconexión
Bursátil Español (Mercado Continuo), as well as on the London and Mexico stock markets. BBVA American Depositary Shares (ADSs)
traded on the New York Stock Exchange under the ticker “BBVA”.
Additionally, as of December 31, 2021, the shares of Banco BBVA Peru, S.A., BBVA Banco Provincial, S.A., Banco BBVA Colombia,
S.A., Banco BBVA Argentina, S.A., and Garanti BBVA A.S., were listed on their respective local stock markets. Banco BBVA Argentina,
S.A. was also quoted in the Latin American market (Latibex) of the Madrid Stock Exchange and the New York Stock Exchange. Also,
the Depositary Receipts (“DR”) of Garanti BBVA, A.S. are listed in the London Stock Exchange. BBVA is also currently included,
amongst other indexes, in the IBEX 35® Index, which is made up by the 35 most liquid securities traded on the Spanish Market and,
technically, it is a price index that is weighted by capitalization and adjusted according to the free float of each company comprised in
the index.
As of December 31, 2021, State Street Bank and Trust Co., The Bank of New York Mellon SA NV and Chase Nominees Ltd in their
capacity as international custodian/depositary banks, held 14.26%, 2.45%, and 7.69% of BBVA common stock, respectively. Of said
positions held by the custodian banks, BBVA is not aware of any individual shareholders with direct or indirect holdings greater than
or equal to 3% of BBVA common stock outstanding.
On April 18, 2019, Blackrock, Inc. reported to the Spanish Securities and Exchange Commission (CNMV) that, it had an indirect
holding of BBVA common stock totaling 5.917%, of which 5.480% are voting rights attributed to shares and 0.437% are voting rights
through financial instruments.
GQG Partners LLC, on February 11, 2021, notified the Spanish National Securities Market Commission (CNMV) that it now has a direct
interest in BBVA's capital stock, totaling 3.090%, through voting rights attributed to the shares.
On the other hand, BBVA is not aware of any direct or indirect interests through which control of the Bank may be exercised.
Furthermore, BBVA has not received any information on stockholder agreements including the regulation of the exercise of voting
rights at its annual general meetings or restricting or placing conditions on the free transferability of BBVA shares. No agreement is
known that could give rise to changes in the control of the Bank.
BBVA banking subsidiaries, associates and joint ventures worldwide, are subject to supervision and regulation from a variety of
regulatory bodies in relation to, among other aspects, the satisfaction of minimum capital requirements. The obligation to satisfy such
capital requirements may affect the ability of such entities to transfer funds in the form of cash dividends, loans or advances. In
addition, under the laws of the various jurisdictions where such entities are incorporated, dividends may only be paid out through
funds legally available for such purpose. Even when the minimum capital requirements are met and funds are legally available, the
relevant regulators or other public administrations could discourage or delay the transfer of funds to the Group in the form of cash,
dividends, loans or advances for prudential reasons.
Resolutions adopted by the Annual General Meeting
Capital increase
BBVA's AGM held on March 17, 2017 resolved, under agenda item four, to confer authority on the Board of Directors to increase
Bank's share capital, on one or several occasions, within the legal term of five years of the approval date of the authorization, up to the
maximum amount corresponding to 50% of Bank's share capital at the time on which the resolution was adopted, likewise conferring
authority to the Board of Directors to totally or partially exclude shareholders' pre-emptive subscription rights over any specific issue
that may be made under such authority.
However, the power to exclude pre-emptive subscription rights was limited, such that the nominal amount of the capital increases
resolved or effectively carried out with the exclusion of pre-emptive subscription rights in use of the referred authority and those that
may be resolved or carried out to cover the conversion of mandatory convertible issues that may also be made with the exclusion of
pre-emptive subscription rights in use of the authority to issue convertible securities conferred by the AGM held on March 17, 2017,
under agenda item five (without prejudice to the anti-dilution adjustments and this limit not being applicable to contingent convertible
issues) shall not exceed the nominal maximum overall amount of 20% of the share capital of BBVA at the time of the authorization.
  P.160
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
As of the date of this document, the Bank's Board of Directors has not exercised the authority conferred by the AGM.
Convertible and/or exchangeable securities:
Note 22.4 introduces the details of the convertible and/or exchangeable securities.
27.Share premium
As of December 31, 2021, the balance under this heading in the accompanying consolidated balance sheets was €23,599 million. As
of December 31, 2020 and 2019, the balance under this heading was €23,992 million (see Note 4).
The amended Spanish Corporation Act expressly permits the use of the share premium balance to increase capital and establishes no
specific restrictions as to its use (see Note 26).
28.Retained earnings, revaluation reserves and other reserves
28.1Breakdown of the balance
The breakdown of the balance under this heading in the accompanying consolidated balance sheets is as follows:
Retained earnings, revaluation reserves and other reserves. Breakdown by concepts (Millions of Euros)
2021
2020
2019
Legal reserve
653
653
653
Restricted reserve
761
120
124
Voluntary reserves (*)
3,994
8,117
8,331
Total reserves holding company (**)
5,409
8,890
9,108
Consolidation reserves attributed to the Bank and subsidiary consolidated companies
24,575
21,454
20,161
Total
29,984
30,344
29,269
(*) The variation in 2021 is mainly due to the allocation of earnings of BBVA, S.A. and the share repurchase program (see Note 4).
(**) Total reserves of BBVA, S.A. (See Appendix IX).
28.2Legal reserve
Under the amended Spanish Corporations Act, 10% of any profit made each year must be transferred to the legal reserve. The
transfer must be made until the legal reserve reaches 20% of the common stock.
The legal reserve can be used to increase the common stock provided that the remaining reserve balance does not fall below 10% of
the increased capital. While it does not exceed 20% of the common stock, it can only be allocated to offset losses exclusively in the
case that there are not sufficient reserves available.
28.3Restricted reserves
As of December 31, 2021, 2020 and 2019, the Bank’s restricted reserves are as follows:
Restricted reserves. Breakdown by concepts (Millions of Euros)
2021
2020
2019
Restricted reserve for retired capital
88
88
88
Restricted reserve for Parent Company shares and loans for those shares (*)
672
30
34
Restricted reserve for redenomination of capital in euros
2
2
2
Total
761
120
124
(*) The variation in 2021 is mainly due to the share buyback program (see Note 4).
The restricted reserve for retired capital resulted from the reduction of the nominal par value of the BBVA shares made in April 2000.
The second heading corresponds to restricted reserves related to the amount of shares issued by the Bank in its possession at each
date, as well as the amount of customer loans outstanding at those dates that were granted for the purchase of, or are secured by, the
parent company shares.
  P.161
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Finally, pursuant to Law 46/1998 on the Introduction of the Euro, a restricted reserve is recognized as a result of the rounding effect
of the redenomination of the parent company common stock in euros.
28.4Retained earnings, Revaluation reserves and Other reserves by entity
The breakdown, by company or corporate group, under the headings “Retained earnings”, “Revaluation reserves” and “other
reserves” in the accompanying consolidated balance sheets is as follows:
Retained earnings, revaluation reserves and other reserves. Breakdown by company or corporate group (Millions of Euros)
2021
2020
2019
Retained earnings (losses), revaluation reserves and other reserves
Holding Company
12,467
15,014
16,623
BBVA Mexico Group
13,894
12,890
10,645
Garanti BBVA Group
3,043
2,509
1,985
BBVA Provincial Group
1,721
1,731
1,736
BBVA Argentina Group
1,423
1,302
1,169
BBVA Colombia Group
1,393
1,287
1,130
BBVA Peru Group
1,031
984
848
Corporación General Financiera, S.A.
322
920
932
Forum Servicios Financieros S.A.
604
619
597
Sociedades inmobiliarias CX
277
251
266
BBV America, S.L.
270
262
247
BBVA Seguros, S.A.
239
(35)
(99)
Pecri Inversión, S.L.
118
114
(50)
BBVA Uruguay Group
106
87
56
Bilbao Vizcaya Holding, S.A.
68
77
62
Compañía de Cartera de Inversiones, S.A.
42
59
47
Gran Jorge Juan, S.A.
57
42
27
BBVA USA Group
(1,098)
(308)
Anida Grupo Inmobiliario
(556)
(594)
(587)
Sociedades inmobiliarias Unnim
(655)
(617)
(594)
Anida Operaciones Singulares, S.A.
(5,512)
(5,409)
(5,375)
Other
(121)
112
27
Subtotal (*)
30,231
30,508
29,388
Other reserves or accumulated losses of investments in joint
ventures and associates
ATOM Bank PLC
(158)
(91)
(56)
Metrovacesa, S.A.
(84)
(84)
(75)
Other
(5)
11
12
Subtotal
(247)
(164)
(119)
Total
29,984
30,344
29,269
(*) In 2021 includes the accounting for shares pending from buyback program (see Note 4) and the reclassification of items not subject to reclassification to income statement to
by results for "Actuarial gains (losses) in defined benefit pension plans".
For the purpose of allocating the reserves and accumulated losses to the consolidated entities and to the parent company, the
transfers of reserves arising from the dividends paid and transactions between these entities are taken into account in the period in
which they took place.
  P.162
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
29.Treasury shares
In the years ended December 31, 2021, 2020 and 2019 the Group entities performed the following transactions with shares issued by
the Bank:
Treasury shares (Millions of euros)
2021
2020
2019
Number of
Shares
Millions
of Euros
Number of
Shares
Millions
of Euros
Number of
Shares
Millions
of Euros
Balance at beginning
14,352,832
46
12,617,189
62
47,257,691
296
+ Purchases (*)
203,530,570
1,022
234,691,887
807
214,925,699
1,088
- Sales and other changes
(90,250,003)
(417)
(232,956,244)
(830)
(249,566,201)
(1,298)
+/- Derivatives on BBVA shares
(4)
7
(23)
+/- Other changes
Balance at the end
127,633,399
647
14,352,832
46
12,617,189
62
Of which:
Held by BBVA, S.A.(*)
112,733,730
574
592,832
9
Held by Corporación General Financiera, S.A.
14,899,669
72
13,760,000
37
12,617,189
62
Held by other subsidiaries
Average purchase price in Euros
5.02
3.44
5.06
Average selling price in Euros
4.89
3.63
5.20
Net gains or losses on transactions
(Shareholders' funds-Reserves)
17
13
(*) In 2021 includes the share buyback program (see Note 4).
The percentages of treasury shares held by the Group in the years ended December 31, 2021, 2020 and 2019 are as follows:
Treasury Stock
2021
2020
2019
Min
Max
Closing
Min
Max
Closing
Min
Max
Closing
% treasury stock
0.108%
1.922%
1.914%
0.008%
0.464%
0.215%
0.138%
0.746%
0.213%
The number of BBVA shares accepted by the Group in pledge of loans as of December 31, 2021, 2020 and 2019 is as follows:
Shares of BBVA accepted in pledge
2021
2020
2019
Number of shares in pledge
29,372,853
39,407,590
43,018,382
Nominal value
0.49
0.49
0.49
% of share capital
0.44%
0.59%
0.65%
The number of BBVA shares owned by third parties but under management of a company within the Group as of December 31, 2021,
2020 and 2019 is as follows:
Shares of BBVA owned by third parties but managed by the Group
2021
2020
2019
Number of shares owned by third parties
17,645,506
18,266,509
23,807,398
Nominal value
0.49
0.49
0.49
% of share capital
0.26%
0.27%
0.36%
  P.163
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
30.Accumulated other comprehensive income (loss)
The breakdown of the balance under this heading in the accompanying consolidated balance sheets is as follows
Accumulated other comprehensive income (loss). Breakdown by concepts (Millions of Euros)
Notes
2021
2020
2019
Items that will not be reclassified to profit or loss
(2,075)
(2,815)
(1,875)
Actuarial gains (losses) on defined benefit pension plans
(998)
(1,474)
(1,498)
Non-current assets and disposal groups classified as held for sale
(65)
2
Fair value changes of equity instruments measured at fair value through
other comprehensive income
13.4
(1,079)
(1,256)
(403)
Fair value changes of financial liabilities at fair value through profit or loss
attributable to changes in their credit risk
2
(21)
24
Items that may be reclassified to profit or loss
(14,401)
(11,541)
(8,351)
Hedge of net investments in foreign operations (effective portion)
(146)
(62)
(896)
Mexican peso
(681)
(362)
(588)
Turkish lira
555
317
163
Other exchanges
(19)
(18)
(471)
Foreign currency translation
(14,988)
(14,185)
(9,147)
Mexican peso
(4,503)
(5,220)
(3,557)
Turkish lira
(6,607)
(4,960)
(3,750)
Argentine peso
(1,024)
(1,247)
(1,124)
Venezuela Bolívar
(1,858)
(1,860)
(1,854)
Other exchanges
(995)
(898)
1,138
Hedging derivatives. Cash flow hedges (effective portion)
(533)
10
(44)
Fair value changes of debt instruments measured at fair value through
other comprehensive income
13.4
1,274
2,069
1,760
Non-current assets and disposal groups classified as held for sale (*)
644
(18)
Share of other recognized income and expense of investments in joint
ventures and associates
(9)
(17)
(5)
Total
(16,476)
(14,356)
(10,226)
(*)  Corresponds mainly to BBVA USA in 2020 (see Notes 1.3, 3 and 21).
The balances recognized under these headings are presented net of tax.
The main changes in 2021 are explained by the depreciation against the euro of some of the currencies of the main geographies where
the Group operates against the euro such as the Turkish lira (40.2%), Peruvian sol (1.3%), Colombian peso (6.6%) and Argentine
peso (11.3%); partially offset by the appreciation against the euro of the Mexican peso (5.5%) and the application of IAS 29 of
Argentina (see Note 2.2.19).
  P.164
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
31.Non-controlling interest
The table below is a breakdown by groups of consolidated entities of the balance under the heading “Minority interests (non-
controlling interest)” of total equity in the accompanying consolidated balance sheets is as follows:
Non-controlling interests: breakdown by subgroups (Millions of Euros)
2021
2020
2019
Garanti BBVA
2,851
3,692
4,240
BBVA Peru
1,212
1,171
1,334
BBVA Argentina
557
416
422
BBVA Colombia
76
70
76
BBVA Venezuela
70
65
71
Other entities
87
56
57
Total
4,853
5,471
6,201
These amounts are broken down by groups of consolidated entities under the heading “Attributable to minority interests (non-
controlling interests)” in the accompanying consolidated income statements:
Profit attributable to non-controlling interests (Millions of Euros)
2021
2020
2019
Garanti BBVA
758
579
524
BBVA Peru
143
126
236
BBVA Argentina
26
38
60
BBVA Colombia
9
6
11
BBVA Venezuela
3
2
(1)
Other entities
25
5
4
Total
965
756
833
Dividends distributed to non-controlling interest of the Group during the year 2021 are: BBVA Banco Continental Group €76 million,
BBVA Garanti Group €38 million and other Group entities accounted for €5 million.
32.Capital base and capital management
32.1Capital base
As of December 31, 2021, 2020 and 2019, own funds is calculated in accordance to the applicable regulation of each year on minimum
capital requirements for Spanish credit institutions –both as individual entities and as consolidated group– that establish how to
calculate them, as well as the various internal capital adequacy assessment processes they should have in place and the information
they should disclose to the market.
Following the latest SREP (Supervisory Review and Evaluation Process) decision, applicable as from March 1, 2022, the ECB has
informed the Group that the Pillar 2 requirement would remain at 1.5% (0.84% must be CET1 at least). Therefore, BBVA must
maintain a CET1 capital ratio of 8.60% and a total capital ratio of 12.76% at the consolidated level.
The BBVA Group has set the objective of maintaining a fully-loaded CET1 ratio at a consolidated level of between 11.5% -12.0%,
increasing the target distance to the minimum requirement (currently at 8.60%) at 290-340 basis points. At closing of the financial
year 2021, the fully-loaded CET1 ratio is above this target management range.
  P.165
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
A reconciliation of the main figures between the accounting and regulatory own funds as of December 31, 2021, 2020 and 2019 is
shown below:
Eligible capital resources (Millions of Euros)
Notes
2021 (*)
2020
2019
Capital
26
3,267
3,267
3,267
Share premium
27
23,599
23,992
23,992
Retained earnings, revaluation reserves and other reserves
28
29,984
30,344
29,269
Other equity instruments, net
60
42
56
Treasury shares
29
(647)
(46)
(62)
Profit (loss) attributable to the parent company
5
4,653
1,305
3,512
Interim dividend
(532)
(1,084)
Total equity
60,384
58,904
58,950
Accumulated other comprehensive income (loss)
30
(16,476)
(14,356)
(10,226)
Non-controlling interest
31
4,853
5,472
6,201
Shareholders' equity
48,760
50,020
54,925
Goodwill and other intangible assets
(1,484)
(3,455)
(6,803)
Deductions
(1,484)
(3,455)
(6,803)
Differences from solvency and accounting perimeter
(131)
(186)
(215)
Equity not eligible at solvency level
(131)
(186)
(215)
Other adjustments and deductions (**)
(7,208)
(3,449)
(4,253)
Common Equity Tier 1 (CET 1)
39,937
42,931
43,653
Additional Tier 1 before Regulatory Adjustments
5,737
6,666
6,048
Total Regulatory Adjustments to Additional Tier 1
Tier 1
45,674
49,597
49,701
Tier 2
7,383
8,547
8,304
Total Capital (Total Capital=Tier 1 + Tier 2)
53,057
58,145
58,005
Total Minimum equity required
39,274
45,042
46,540
(*) Provisional data.
(**) Other adjustments and deductions includes, among others, the adjustment of non-eligible minority interests, the amount of repurchase of own shares up to the maximum
limit authorized by the ECB for the BBVA Group (see Note 4) and the amount of shareholders remuneration pending to be distributed.
  P.166
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The Group’s own funds in accordance with the aforementioned applicable regulation as of December 31, 2021, 2020 and 2019 are
shown below:
Amount of capital CC1 (Millions of Euros)
2021 (*)
2020
2019
Capital and share premium
26,866
27,259
27,259
Retained earnings and equity instruments
30,745
29,974
29,127
Other accumulated income and other reserves
(17,200)
(14,023)
(10,133)
Minority interests
2,800
3,656
4,404
Net interim attributable profit
2,564
860
1,316
Common Equity Tier I (CET1) before other regulatory adjustments
45,775
47,726
51,974
Goodwill and intangible assets
(1,484)
(3,455)
(6,803)
Direct, indirect and synthetic holdings in own Common Equity Tier I instruments (**)
(2,800)
(366)
(484)
Deferred tax assets
(1,009)
(1,478)
(1,420)
Other deductions and filters
(545)
504
386
Total common equity Tier 1 regulatory adjustments
(5,838)
(4,795)
(8,321)
Common equity TIER 1 (CET1)
39,937
42,931
43,653
Capital instruments and share premium accounts classified as liabilities and qualifying as
Additional Tier I
5,265
6,130
5,400
Qualifying Tier 1 capital included in consolidated AT1 capital issued by subsidiaries and
held by third parties
472
536
648
Additional Tier 1 (CET 1) before regulatory adjustments
5,737
6,666
6,048
Transitional CET 1 adjustments
Total regulatory adjustments to additional Tier 1
Additional Tier 1  (AT1)
5,737
6,666
6,048
Tier 1 (Common equity TIER 1+ additional TIER 1)
45,674
49,597
49,701
Capital instruments and share premium accounted as Tier 2
4,324
4,540
3,242
Qualifying Tier 2 capital included in consolidated T2 capital issued by subsidiaries and
held by third parties
2,516
3,410
4,512
Credit risk adjustments
722
604
631
Tier 2 before regulatory adjustments
7,562
8,554
8,385
Tier 2 regulatory adjustments
(179)
(6)
(82)
Tier 2
7,383
8,547
8,304
Total capital (Total capital=Tier 1 + Tier 2)
53,057
58,145
58,005
Total RWA
307,791
353,273
364,448
CET 1 (phased-in)
12.98%
12.15%
11.98%
Tier 1 (phased-in)
14.84%
14.04%
13.64%
Total capital (phased-in)
17.24%
16.46%
15.92%
(*)    Provisional data.
(**) Includes mainly the amount of repurchase of own shares pending to be executed and up to the maximum limit authorized by the ECB for the BBVA Group (see Note 4).
As of December 2021 Common Equity Tier 1 (CET1) fully-loaded ratio stood at 12.75% which represented an increase of 102 basis
points with respect to 2020, with the CET1 phased-in ratio at 12.98%, which represented an increase of 82 basis points with respect
to 2020. The difference is mainly explained by the effect of the transitory adjustments for the treatment in the solvency ratios of the
impacts of IFRS 9.
These fully-loaded ratios include the effect of divestment in BBVA Paraguay in the first quarter and in the United States in the second
quarter (see Note 3). In addition, these ratios include the singular effects of the restructuring process (see Note 24) and the
deduction of the total amount of the share buyback program authorized by the European Central Bank for €3,500 million. Excluding
these impacts, during the period, the high organic generation of profits, net of shareholder remuneration and the payment of the
Contingent Convertible bonds (CoCos) contributed by +81 basis points to the CET1 ratio and covered the negative evolution of market
variables, as well as the supervisory impacts and regulatory changes.
Fully-loaded risk-weighted assets (RWAs) decreased by approximately €-45.400 million, mainly as a result of the sale of BBVA USA
and BBVA Paraguay.
The fully-loaded additional Tier 1 capital ratio (AT1) stood at 1.87% (1.86% phased-in) at December 31, 2021, which included the
reduction of €1.000 million due to the early amortization of a series of CoCos issued in 2016, offset by the positive effect of RWA
reduction.
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The fully-loaded Tier 2 ratio stood at 2.37%, which represents an increase of +7 basis points compared to December 31, 2020, mainly
explained by the RWA reduction during the year. The phased-in Tier 2 ratio stood at 2.40%. The difference with the fully-loaded Tier 2
ratio relates mainly to the transitional treatment of certain subordinated issuances.
In February 2021, BBVA Uruguay issued the first sustainable bond in the Uruguayan financial market for USD15 million at an initial
interest rate of 3.854%.
As result of the above, the total fully-loaded capital ratio stood at 16.98% as of December 31, 2021, and total phased-in ratio stood at
17.24%.
Regarding MREL (Minimum Requirement for own funds and Eligible Liabilities) requirements, BBVA has received a new
communication from the Bank of Spain regarding its minimum requirement that has been calculated taking into account the financial
and supervisory information as of December 31, 2019.
In accordance with this new MREL communication, BBVA has to reach, by January 1, 2022, an amount of own funds and eligible
liabilities equal to 24.78% (in accordance with the new applicable regulation, the MREL in RWAs and the subordination requirement in
RWAs do not include the combined capital buffer requirement; for these purposes, the applicable combined capital buffer
requirement, 2.5%, without prejudice to any other buffer that may be applicable at any time) of the total RWAs of its resolution group,
on  sub-consolidated level (the “MREL in RWAs”). Within this MREL in RWAs, an amount equal to 13.50% of the RWAs shall be met
with subordinated instruments (the "subordination requirement in RWA"). This MREL in RWAs is equal to 10.25% in terms of the total
exposure considered for calculating the leverage ratio (the “MREL in LR”), while the subordination requirement in RWAs is equal to
5.84% in terms of the total exposure considered for calculating the leverage ratio (the "subordination requirement in LR"). For BBVA,
the most restrictive requirement as of today is the one expressed in RWA. The current own funds and eligible liabilities structure of the
resolution group as of June 30, 2021 meets the MREL in RWAs, being the MREL ratio in terms of RWA of 28.34%. Finally, as of
December 31, 2021, the MREL in LR is 11.35% and the subordination ratios in terms of RWA and in terms of LR are 24.65% and 9.87%,
respectively.
32.2Leverage ratio
The leverage ratio (LR) is a regulatory measure complementing capital designed to guarantee the soundness and financial strength of
institutions in terms of indebtedness. This measurement can be used to estimate the percentage of the assets and off-balance sheet
arrangements financed with Tier 1 capital, being the carrying amount of the assets used in this ratio adjusted to reflect the bank’s
current or potential leverage of a given balance-sheet position (Leverage ratio exposure).
Breakdown of leverage ratio as of December 31, 2021, 2020 and 2019, calculated according to CCR, is as follows:
Leverage ratio
2021 (*)
2020
2019
Tier 1 (millions of Euros) (a)
45,674
49,597
49,701
Exposure to leverage ratio (millions of Euros) (b)
673,729
741,095
731,087
Leverage ratio (a)/(b) (percentage)
6.78%
6.69%
6.80%
(*)    Provisional data.
Finally, as of December 31, 2021, the phased-in leverage ratio, which includes the transitory treatment of certain capital elements
(mainly the impact of IFRS 9), stood at 6.78%. These figures include the effect of the temporary exclusion of certain positions with
central banks provided for in the "CRR-Quick fix”.
32.3Capital management
The aim of capital management within BBVA and the Group is to ensure that both BBVA and the Group have the necessary capital at
any given time to develop the corporate strategy reflected in the Strategic Plan, in line with the risk profile set out in the Group Risk
Appetite Framework.
In this regard, BBVA's capital management is also part of the most relevant forward-looking strategic decisions in the Group's
management and monitoring, which include the Annual Budget and the Liquidity and Funding Plan, with which it is coordinated — all
with the aim of achieving the Group's overall strategy.
Capital must be allocated optimally in order to meet the need to preserve the solvency of BBVA and the Group at all times. Together
with the Group's solvency risk profile included in the RAF, this optimal allocation serves as a guide for the Group's capital
management and seeks a solid capital position that makes it possible to:
Anticipate ordinary and extraordinary consumption that may occur, even under stress;
Promote the development of the Group's business and align it with capital and profitability objectives by allocating
resources appropriately and efficiently;
Cover all risks—including potential risks—to which it is exposed;
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Comply with regulatory and internal management requirements at all times; and
Remunerate BBVA shareholders in accordance with the Shareholder Remuneration Policy in force at any given time.
The areas involved in capital management in the Group shall follow and respect the following principles in their respective areas of
responsibility:
Ensuring that capital management is integrated and consistent with the Group's Strategic Plan, RAF, Annual Budget and
other strategic-prospective processes, to help achieve the Group's long-term sustainability.
Taking into account both the applicable regulatory and supervisory requirements and the risks to which the Group is—or
may be—exposed when conducting its business (economic vision), when establishing a target capital level, all while
adopting a forward-looking vision that takes adverse scenarios into consideration.
Carrying out efficient capital allocation that promotes good business development, ensuring that expectations for the
evolution of activity meet the strategic objectives of the Group and anticipating the ordinary and extraordinary consumption
that may occur.
Ensuring compliance with the solvency levels, including the minimum requirement for own funds and eligible liabilities
(MREL), required at any given time.
Compensating BBVA shareholders in an adequate and sustainable manner.
Optimizing the cost of all instruments used for the purpose of meeting the target capital level at any given time
To achieve the aforementioned principles, capital management will be based on the following essential elements:
An adequate governance and management scheme, both at the corporate body level and at the executive level.
Planning, managing and monitoring capital properly, using the measurement systems, tools, structures, resources and
quality data necessary to do so.
A set of metrics, which is duly updated, to facilitate the tracking of the capital situation and to identify any relevant
deviations from the target capital level.
A transparent, correct, consistent and timely communication and dissemination of capital information outside the Group.
An internal regulatory body, which is duly updated, including the regulations and procedures that, ensure adequate capital
management.
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33.Commitments and guarantees given
The breakdown of the balance under these headings in the accompanying consolidated balance sheets is as follows:
Commitments and guarantees given (Millions of Euros)
Notes
2021
2020
2019
Loan commitments given
7.2.2
119,618
132,584
130,923
Of which: impaired
171
265
270
Central banks
General governments
3,483
2,919
3,117
Credit institutions
16,085
11,426
11,742
Other financial corporations
4,583
5,862
4,578
Non-financial corporations
59,475
71,011
65,475
Households
35,991
41,366
46,011
Financial guarantees given
7.2.2
11,720
10,665
10,984
Of which: impaired (*)
245
290
224
Central banks
1
General governments
162
132
125
Credit institutions
312
339
995
Other financial corporations
1,026
587
583
Non-financial corporations
10,039
9,376
8,986
Households
181
231
295
Other commitments given
7.2.2
34,604
36,190
39,209
Of which: impaired (*)
541
477
506
Central banks
2
124
1
General governments
212
199
521
Credit institutions
4,266
5,285
5,952
Other financial corporations
1,753
2,902
2,902
Non-financial corporations
28,224
27,496
29,682
Households
147
182
151
Total
7.2.2
165,941
179,440
181,116
(*)  In December 2020, it includes the balance of the Group's businesses in the United States included in the USA Sale (see Notes 1.3, 3 and 21). Non-performing financial
guarantees given amounted to €786, €767 and €731 million, respectively, as of December 31, 2021, 2020 and 2019.
As of December 31, 2021, the provisions for loan commitments, financial guarantees and other commitments, recorded in the
consolidated balance sheet amounted to €272 million, €164 million and €256 million, respectively (see Note 24).
Since a significant portion of the amounts above will expire without any payment being made by the consolidated entities, the
aggregate balance of these commitments cannot be considered to be the actual future requirement for financing or liquidity to be
provided by the BBVA Group to third parties.
In the years 2021, 2020 and 2019, no issuance of debt securities carried out by associates of the BBVA Group, joint venture entities or
non-Group entities have been guaranteed,
34.Other contingent assets and liabilities
As of December 31, 2021, 2020 and 2019 there were no material contingent assets or liabilities other than those disclosed in the
accompanying Notes to the consolidated financial statements.
35.Purchase and sale commitments and future payment obligations
The purchase and sale commitments of the BBVA Group are disclosed in Notes 10, 14 and 22.
Future payment obligations mainly correspond to leases payable derived from operating lease contracts, as detailed in Note 22.5, and
estimated employee benefit payments, as detailed in Note 25.1.3.
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36.Transactions on behalf of third parties
The details of the relevant transactions on behalf of third parties are as follows:
Transactions on behalf of third parties. Breakdown by concepts (Millions of Euros)
2021
2020
2019
Financial instruments entrusted to BBVA by third parties
356,985
357,022
693,497
Conditional bills and other securities received for collection
10,795
10,459
13,133
Securities lending
2,605
5,285
7,129
Total
370,385
372,766
713,759
37.Net interest income
37.1Interest and other income
The breakdown of the interest and other income recognized in the accompanying consolidated income statement is as follows:
Interest and other income. Breakdown by origin (Millions of Euros)
2021
2020
2019
Financial assets held for trading
1,084
1,189
2,037
Financial assets designated at fair value through profit or loss
11
8
5
Financial assets at fair value through other comprehensive income
1,880
1,392
1,629
Financial assets at amortized cost
18,364
18,357
22,741
Insurance activity
1,084
1,021
1,079
Adjustments of income as a result of hedging transactions
(84)
(112)
(72)
Other income (*)
675
534
343
Total
23,015
22,389
27,762
(*) Includes accrued interest following TLTRO III transactions (see Note 22.1).
The amounts recognized in consolidated equity in connection with hedging derivatives for the years ended December 31, 2021, 2020
and 2019 and the amounts derecognized from the consolidated equity and taken to the consolidated income statements during those
years are included in the accompanying “Consolidated statements of recognized income and expense”.
37.2Interest expense
The breakdown of the balance under this heading in the accompanying consolidated income statements is as follows:
Interest expense. Breakdown by origin (Millions of Euros)
2021
2020
2019
Financial liabilities held for trading
1,339
742
1,229
Financial liabilities designated at fair value through profit or loss
52
61
6
Financial liabilities at amortized cost
6,130
6,346
9,953
Adjustments of expense as a result of hedging transactions
(360)
(413)
(250)
Insurance activity
773
721
753
Cost attributable to pension funds
52
57
85
Other expense
342
284
196
Total
8,329
7,797
11,972
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38.Dividend income
The balances for this heading in the accompanying consolidated income statements correspond to dividends on shares and equity
instruments other than those from shares in entities accounted for using the equity method (see Note 39), as can be seen in the
breakdown below:
Dividend income (Millions of Euros)
2021
2020
2019
Non-trading financial assets mandatorily at fair value through profit or loss
64
15
26
Financial assets at fair value through other comprehensive income
112
122
126
Total
176
137
153
39.Share of profit or loss of entities accounted for using the equity method
Results from “Share of profit or loss of entities accounted for using the equity method” resulted in a positive impact of €1 million as of
December 31, 2021, compared with the negative impact of €39 million and the negative impact of €42 million recorded as of
December 31, 2020 and 2019, respectively.
40.Fee and commission income and expense
The breakdown of the balance under these headings in the accompanying consolidated income statements is as follows:
Fee and commission income. Breakdown by origin (Millions of Euros)
2021
2020
2019
Bills receivables
23
27
39
Demand accounts
425
322
301
Credit and debit cards and OPS
2,628
2,089
2,862
Checks
136
136
198
Transfers and other payment orders
664
555
623
Insurance product commissions
215
159
158
Loan commitments given
234
185
187
Other commitments and financial guarantees given
364
349
377
Asset management
1,250
1,100
1,026
Securities fees
267
367
294
Custody securities
169
135
123
Other fees and commissions
622
556
599
Total
6,997
5,980
6,786
The breakdown of fee and commission expense under these heading in the accompanying consolidated income statements is as
follows:
Fee and commission expense. Breakdown by origin (Millions of Euros)
2021
2020
2019
Demand accounts
5
5
6
Credit and debit cards
1,427
1,130
1,566
Transfers and other payment orders
120
97
81
Commissions for selling insurance
51
54
54
Custody securities
55
52
30
Other fees and commissions
574
519
548
Total
2,232
1,857
2,284
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41.Gains (losses) on financial assets and liabilities, hedge accounting and exchange
differences, net
The breakdown of the balance under this heading, by source of the related items, in the accompanying consolidated income
statement is as follows:
Gains (losses) on financial assets and liabilities, hedge accounting and exchange differences, net. Breakdown by heading
(Millions of Euros)
2021
2020
2019
Gains (losses) on derecognition of financial assets and liabilities not measured at fair
value through profit or loss, net
134
139
186
Financial assets at amortized cost
27
106
44
Other financial assets and liabilities
106
33
141
Gains (losses) on financial assets and liabilities held for trading, net
341
777
419
Reclassification of financial assets from fair value through other comprehensive income
Reclassification of financial assets from amortized cost
Other gains (losses)
341
777
419
Gains (losses) on non-trading financial assets mandatorily at fair value through profit or
loss, net
432
208
143
Reclassification of financial assets from fair value through other comprehensive income
Reclassification of financial assets from amortized cost
Other gains (losses)
432
208
143
Gains (losses) on financial assets and liabilities designated at fair value through profit or
loss, net
335
56
(98)
Gains (losses) from hedge accounting, net
(214)
7
55
Subtotal gains (losses) on financial assets and liabilities
1,027
1,187
705
Exchange differences, net
883
359
581
Total
1,910
1,546
1,286
The breakdown of the balance (excluding exchange rate differences) under this heading in the accompanying income statements by
the nature of financial instruments is as follows:
Gains (losses) on financial assets and liabilities. Breakdown by nature of the financial instrument (Millions of Euros)
2021
2020
2019
Debt instruments
158
848
945
Equity instruments
2,059
(28)
1,336
Trading derivatives and hedge accounting
(1,866)
277
(1,133)
Loans and advances to customers
100
128
78
Customer deposits
55
(79)
(26)
Other
522
42
(497)
Total
1,027
1,187
705
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The breakdown of the balance of the impact of the derivatives (trading and hedging) under this heading in the accompanying
consolidated income statements is as follows:
Derivatives - Hedge accounting (Millions of Euros)
2021
2020
2019
Derivatives
Interest rate agreements
73
269
(85)
Securities agreements
(1,500)
(36)
(1,072)
Commodity agreements
3
1
5
Credit derivative agreements
(255)
(89)
74
Foreign-exchange agreements
40
88
(75)
Other agreements
(12)
37
(35)
Subtotal
(1,651)
270
(1,187)
Hedging derivatives ineffectiveness
Fair value hedges
(235)
5
55
Hedging derivative
90
(151)
(36)
Hedged item
(325)
156
91
Cash flow hedges
21
2
Subtotal
(214)
7
55
Total
(1,866)
277
(1,133)
In addition, in the years ended December 31, 2021, 2020 and 2019, under the heading “Exchange differences, net" in the
accompanying consolidated income statements negative amounts of € 41 million, €57 million and €225 million, respectively, were
recognized for transactions with foreign exchange trading derivatives.
42.Other operating income and expense
The breakdown of the balance under the heading “Other operating income” in the accompanying consolidated income statements is
as follows:
Other operating income (Millions of Euros)
2021
2020
2019
Gains from sales of non-financial services
301
244
258
Hyperinflation adjustment (*)
177
94
146
Other operating income
183
154
235
Total
661
492
639
(*) See Note 2.2.19.
The breakdown of the balance under the heading “Other operating expense” in the accompanying consolidated income statements is
as follows:
Other operating expense (Millions of Euros)
2021
2020
2019
Change in inventories
151
124
107
Contributions to guaranteed banks deposits funds
829
800
746
Hyperinflation adjustment (*)
585
348
538
Other operating expense
475
390
551
Total
2,041
1,662
1,943
(*) See Note 2.2.19.
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43.Income and expense from insurance and reinsurance contracts
The detail of the headings “Income and expense from insurance and reinsurance contracts” in the accompanying consolidated
income statements is as follows:
Income and expense from insurance and reinsurance contracts (Millions of Euros)
2021
2020
2019
Income from insurance and reinsurance contracts
2,593
2,497
2,890
Expense from insurance and reinsurance contracts
(1,685)
(1,520)
(1,751)
Total
908
977
1,138
The table below shows the contribution of each insurance product to the Group´s income for the years ended December 31, 2021,
2020 and 2019:
Income by type of insurance product (Millions of Euros)
2021
2020
2019
Life insurance
622
497
631
Individual
583
439
477
Group insurance
39
59
154
Non-Life insurance
286
480
508
Home insurance
91
90
Other non-life insurance products
286
389
418
Total
908
977
1,138
44.Administration costs
44.1Personnel expense
The breakdown of the balance under this heading in the accompanying consolidated income statements is as follows:
Personnel expense (Millions of Euros)
Notes
2021
2020
2019
Wages and salaries
3,933
3,610
4,103
Social security costs
668
671
725
Defined contribution plan expense
25
71
72
95
Defined benefit plan expense
25
49
49
49
Other personnel expense
325
293
379
Total
5,046
4,695
5,351
44.1.1  Share-based employee remuneration
The amounts recognized under the heading “Administration costs - Personnel expense - Other personnel expense” in the
consolidated income statements for the year ended December 31, 2021, 2020 and 2019, corresponding to the remuneration plans
based on equity instruments in each year, amounted to €33 million, €16 million and €31 million, respectively. These amounts have
been recognized with a corresponding entry under the heading “Shareholders’ funds - Other equity instruments” in the accompanying
consolidated balance sheets, net of tax effect.
The characteristics of the Group's remuneration plans based on equity instruments are described below.
Variable remuneration in shares
BBVA has a specific remuneration scheme applicable to those employees whose professional activities have a material impact on the
risk profile of BBVA and/or its Group (hereinafter “Identified Staff”) involving the delivery of BBVA shares, designed within the
framework of applicable regulations to credit institutions and considering best practices and recommendations at the local and
international levels in this matter.
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In 2021, this remuneration scheme is reflected in the following remuneration policies:
BBVA Group General Remuneration Policy, approved by the Board of Directors on June 30, 2021, that applies to
employees and senior managers at BBVA (excluding BBVA executive directors) and at Group companies with respect to
which BBVA exercises control over management. This policy includes the specific rules applicable to the members of the
Identified Staff, including Senior Management.
BBVA Directors’ Remuneration Policy, approved by the General Shareholders’ Meeting of BBVA held on April 20, 2021,
that it’s applicable to the members of the Board of Directors of BBVA. The remuneration system for executive directors
corresponds, generally, with the applicable system to the Identified Staff, incorporating some particularities of their own,
derived from their condition of directors.
The variable remuneration for the Identified Staff members is subject to the following rules established in their corresponding
remuneration policies, specifically:
Annual Variable Remuneration for Identified Staff members for each financial year will be subject to ex ante adjustments, so
that it shall be reduced at the time of their appraisal in the event of a downturn in the Group’s results or other parameters
such as the level of achievement of budgeted targets, and it will not accrue or it will accrue in a reduced amount, should a
certain level of profits and capital ratio not be achieved in accordance with the provisions of applicable regulations at any
given time.
60% of the Annual Variable Remuneration will be vested and paid, if conditions are met, as a general rule, in the first four
months of the financial year following that to which the Annual Variable Remuneration corresponds (the “Upfront Portion”).
For executive directors, members of the Senior Management and Identified Staff members with particularly high variable
remuneration, the Upfront Portion will be 40% of the Annual Variable Remuneration. The remaining portion will be deferred
in time (hereinafter, the “Deferred Portion”) for a 5 year-period for executive directors and members of the Senior
Management, and 4 years for the remaining  members of the Identified Staff.
50% of the Annual Variable Remuneration, including both the Upfront Portion and the Deferred Portion, shall be established
in BBVA shares or in instruments linked to BBVA shares. As regards executive directors and Senior Management, 60% of
the Deferred Portion shall be established in shares.
The shares or instruments awarded as Annual Variable Remuneration, both from the Upfront Portion and the Deferred
Portion, shall be withheld for a one-year period after delivery. This will not apply to those shares or instruments the sale of
which would be required to honor the payment of taxes accruing on delivery.
The Deferred Portion of the Annual Variable Remuneration may be reduced, but never increased, depending on the results
of multi-year performance indicators which are aligned with the Group’s core risk management and control metrics related
to the solvency, liquidity, profitability or value creation.
The cash amounts of the Deferred Portion of Annual Variable Remuneration finally vested, shall be updated by applying the
Consumer Price Index (CPI), measured as year-on-year change in prices, or any other criteria established for such purposes
by the Board of Directors.
The entire Annual Variable Remuneration corresponding to each financial year shall be subject to arrangements for the
reduction of variable remuneration ("malus") and arrangements for the recovery of variable remuneration already paid
("clawback") during the whole deferral and withholding period, which will be applicable in the event of the occurrence of any
of the circumstances expressly named in the remuneration policies.
No personal hedging strategies or insurances shall be used in connection with variable remuneration or liability that may
undermine the effects of alignment with prudent risk management.
The variable component of the remuneration for a financial year (understood as the sum of all variable components of the
remuneration) shall be limited to a maximum amount of 100% of the fixed component of the total remuneration
(understood as the sum of all fixed components of the remuneration), unless the General Shareholders' Meeting of BBVA
resolves to increase this percentage up to a maximum of 200%.
In this regard, the General Shareholders’ Meeting of BBVA held on April 20, 2021 resolved to increase this limit to a
maximum level of 200% of the fixed component of the total remuneration for a given number of the Identified Staff
members, in the terms indicated in the report issued for this purpose by the Board of Directors dated March 15, 2021.
Any type of remuneration, other than Annual Variable Remuneration, considered to be variable remuneration shall be
subject to the rules regarding award, vesting and payment applicable in accordance with the type and nature of the
remuneration component itself.
During 2021, in accordance with the applicable remuneration policies, a total amount of 2,945,689 BBVA shares corresponding to the
Upfront Portion of 2020 Annual Variable Remuneration, mostly, and other variable components of remuneration, has been delivered
to the Identified Staff.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Additionally, according to the Remuneration Policy applicable in 2017, during 2021 a total amount of 2,965,487 BBVA shares
corresponding to the first payment of the Deferred Portion of 2017 Annual Variable Remuneration of executive directors and Senior
Management and to the full Deferred Portion of the 2017 Annual Variable Remuneration of the rest of the Identified Staff, has been
delivered.
Detailed information on the delivery of shares to executive directors and Senior Management of BBVA who held this position as of
December 31, 2021, is included in Note 54.
Lastly, in line with specific regulation applicable in Portugal and Brazil, BBVA IFIC and BBVA Brazil Banco de Investimento have
identified (on an individual basis, respectively) the staff in these countries whose annual variable remuneration should be subject to a
specific settlement and payment scheme established in their corresponding remuneration policies, more specifically:
A percentage of the annual variable remuneration is subject to a three years deferral that shall be paid yearly over the
mentioned period.
50% of the annual variable remuneration, both the upfront portion and deferred portion, shall be established in BBVA
shares.
In BBVA IFIC, resulting cash portions of the deferred portion of annual variable remuneration and subject to multi-year
performance indicators, finally delivered, shall be updated following the Consumer Price Index (CPI) measured as year-on-
year price variation.
In BBVA Brasil Banco de Investimento, both the cash amounts and share amounts of the deferred portion may be subject to
update adjustments in cash.
According to this remuneration scheme, during financial year 2021 a total of 15,802 BBVA shares corresponding to the upfront
portion of 2020 annual variable remuneration have been delivered to these staff in Portugal and Brazil.
Additionally, during 2021 there have been delivered to these staff in Portugal and Brazil a total of 4,422 BBVA shares corresponding to
the first third of the deferred portion of 2019 annual variable remuneration, as well as 332 euros as adjustments for updates (for
shares delivered in Brazil). A total of 5,083 BBVA shares corresponding to the second third of the deferred portion of 2018 annual
variable remuneration and 1,097 euros as adjustments for updates (for shares delivered in Brazil); and a total of 9,558 BBVA shares
corresponding to the last third of the deferred portion of 2017 annual variable remuneration and 1,118 euros as adjustments for
updates (for shares delivered in Brazil).
44.2Other administrative expense
The breakdown of the balance under this heading in the accompanying consolidated income statements is as follows:
Other administrative expense. Breakdown by main concepts (Millions of Euros)
2021
2020
2019
Technology and systems
1,176
1,088
1,060
Communications
175
172
181
Advertising
207
186
250
Property, fixtures and materials
380
404
477
Taxes other than income tax
347
344
378
Surveillance and cash courier services
179
161
188
Other expense
786
749
885
Total
3,249
3,105
3,418
45.Depreciation and amortization
The breakdown of the balance under this heading in the accompanying consolidated income statements for the years ended
December 31, 2021, 2020 and 2019 is as follows:
Depreciation and amortization (Millions of Euros)
Notes
2021
2020
2019
Tangible assets
17
740
781
876
For own use
437
453
523
Right-of-use assets
299
324
349
Investment properties and other
3
3
3
Intangible assets
18.2
494
507
510
Total
1,234
1,288
1,386
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
46.Provisions or reversal of provisions
For the years ended December 31, 2021, 2020 and 2019, the net provisions recognized in this income statement line item were as
follows:
Provisions or reversal of provisions (Millions of Euros)
Notes
2021
2020
2019
Pensions and other post-employment defined benefit obligations
25
61
210
213
Commitments and guarantees given
8
192
96
Pending legal issues and tax litigation
135
208
171
Other provisions (*)
814
136
133
Total
1,018
746
614
(*) In 2021, it includes a provision for the agreement with the union representatives on the collective layoff procedure proposed for Banco Bilbao Vizcaya Argentaria, S.A. in Spain
(see Note 24).
47.Impairment or reversal of impairment on financial assets not measured at fair
value through profit or loss or net gains by modification
The breakdown of impairment or reversal of impairment on financial assets not measured at fair value through profit or loss or net
gains by modification by the nature of those assets in the accompanying consolidated income statements is as follows:
Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss or net gains by
modification (Millions of Euros)
Notes
2021
2020
2019
Financial assets at fair value through other comprehensive income -
Debt securities
17
19
82
Financial assets at amortized cost (*)
3,017
5,160
3,470
Of which: Recovery of written-off assets by cash collection
7.2.5
(423)
(339)
(919)
Total
3,034
5,179
3,552
(*) In 2020, the amount included the negative impact of the update of the macroeconomic scenario following the COVID-19 pandemic (see Notes 1.5, 7.1 and 7.2)
48.Impairment or reversal of impairment of investments in joint ventures and
associates
The heading “Impairment or reversal of the impairment of investments in joint ventures or associates" did not include any impairment
or reversal of impairment in the year ended 2021, and resulted in a loss of  €190 million and €46 million for the years ended December
31, 2020 and 2019, respectively (see Note 16.3).
49.Impairment or reversal of impairment on non-financial assets
The impairment losses on non-financial assets broken down by the nature of those assets in the accompanying consolidated income
statements are as follows:
Impairment or reversal of impairment on non-financial assets (Millions of Euros)
Notes
2021
2020
2019
Tangible assets (*)
17
161
125
94
Intangible assets
19
19
12
Others 
41
9
23
Total
221
153
128
(*) In 2021, it includes the impairment due to the closing of rented offices after the agreement with the union representatives on the collective layoff procedure proposed for
Banco Bilbao Vizcaya Argentaria, S.A. in Spain (see Notes 17 and 24).
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
50.Gains (losses) from non-current assets and disposal groups classified as held for
sale not qualifying as discontinued operations
The main items included in the balance under this heading in the accompanying consolidated income statements are as follows:
Gains (losses) from non-current assets and disposal groups classified as held for sale not qualifying as discontinued
operations (Millions of Euros)
Notes
2021
2020
2019
Gains on sale of real estate
39
116
86
Impairment of non-current assets held for sale (*)
21
(97)
(103)
(72)
Gains (losses) on sale of investments classified as non-current assets held for sale (**)
10
431
10
Gains on sale of equity instruments classified as non-current assets held for sale
8
Total
(40)
444
23
(*) In 2021, it includes the impairment due to the closing of owned offices and the decommissioning of facilities after the agreement with the union representatives on the
collective layoff procedure proposed for Banco Bilbao Vizcaya Argentaria, S.A. in Spain (see Notes 21 and 24).
(**)  The variation in year 2020 is mainly due to the transfer of half plus one share in BBVA Allianz Seguros y Reaseguros, S.A. (see Note 3).
51.Consolidated statements of cash flows
The variation between 2021, 2020 and 2019 of the financial liabilities from financing activities is the following:
Liabilities from financing activities. December 2021 (Millions of Euros)
December
31, 2020
Cash
flows
Non-cash changes
December
31, 2021
Acquisition
Disposal
Disposals
by
companies
held for
sale 
Foreign
exchange
movement
Fair value
changes
Liabilities at amortized cost: Debt
certificates
61,780
(5,728)
(289)
55,763
Of which: Issuances of subordinated
liabilities (*)
17,248
(1,941)
(772)
259
14,794
(*) Additionally, there is €14 million of subordinated deposits as of December 31, 2021 (see Note 22.4 and Appendix VI). The subordinated issuances of BBVA Paraguay and of the
USA Sale perimeter as of December 31, 2020 were recorded in the heading "Liabilities included in disposal groups classified as held for sale" of the consolidated balance and
amounted to €37 and €735 million, respectively. In addition, in 2021 there were coupon payments of subordinated liabilities for 359 million euros.
Liabilities from financing activities. December 2020 (Millions of Euros)
December
31, 2019
Cash
flows
Non-cash changes
December
31, 2020
Acquisition
Disposal
Disposals
by
companie
s held for
sale  (**)
Foreign
exchange
movement
Fair value
changes
Liabilities at amortized cost: Debt
certificates
63,963
3,003
(3,160)
(2,026)
61,780
Of which: Issuances of
subordinated liabilities (*)
17,675
(8)
(419)
17,248
(*) Additionally, there were €12 million of subordinated deposits as of December 31, 2020 (see Note 22.4 and Appendix VI). The subordinated issuances of BBVA Paraguay and of
the USA Sale perimeter as of December 31, 2020 were recorded in the heading "Liabilities included in disposal groups classified as held for sale" of the consolidated balance and
amounted to €37 and €735 million, respectively. In addition, in 2020 there were coupon payments of subordinated liabilities for 387 million euros.
(**) Includes mainly the balance of the USA Sale perimeter (see Notes 1.3, 3 and 21).
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Liabilities from financing activities. December 2019 (Millions of Euros)
December
31, 2018
Cash flows
Non-cash changes
December
31, 2019
Acquisition
Disposal
Foreign
exchange
movement
Fair value
changes
Liabilities at amortized cost: Debt
certificates
61,112
2,643
209
63,963
Of which: Issuances of subordinated
liabilities (*)
17,635
(190)
229
17,675
(*)Additionally, there were subordinated deposits for €384 million as of December 31, 2019 (see Note 22.4 and Appendix VI).
Subordinated issuances corresponding to BBVA Paraguay as of December 31, 2019 were recorded in the heading "Liabilities included in disposal groups classified as held for sale"
and amounted to €40 million.
52.Accountant fees and services
The details of the fees for the services contracted by entities of the BBVA Group for the years ended December 31, 2021, 2020 and
2019 with their respective auditors and other audit entities are as follows:
Fees for Audits conducted and other related services (*) (Millions of euros)
2021
2020
2019
Audits of the companies audited by firms belonging to the KPMG
worldwide organization and other reports related with the audit (**)
24.4
27.7
28.1
Other reports required pursuant to applicable legislation and tax
regulations issued by the national supervisory bodies of the countries in
which the Group operates, reviewed by firms belonging to the KPMG
worldwide organization
1.5
1.3
1.5
Fees for audits conducted by other firms
0.2
0.2
(*)  Regardless of the billed year.
(**)  Including fees pertaining to annual legal audits (€21.0, €23.6 and €24.1 million as of December 31, 2021, 2020 and 2019, respectively).
In the years ended December 31, 2021, 2020 and 2019, certain entities in the BBVA Group contracted other services (other than
audits) as follows:
Other Services rendered (Millions of Euros)
2021
2020
2019
Firms belonging to the KPMG worldwide organization
0.2
0.4
0.3
This total of contracted services includes the detail of the services provided by KPMG Auditores, S.L. to BBVA, S.A. or its controlled
companies at the date of preparation of these consolidated financial statements as follows:
Fees for audits conducted (*) (Millions of Euros)
2021
2020
2019
Legal audit of BBVA,S.A. or its companies under control
7.2
6.5
6.5
Other audit services of BBVA, S.A. or its companies under control
5.2
5.4
5.5
Limited Review of BBVA, S.A. or its companies under control
0.9
0.9
0.9
Reports related to issuances
0.1
0.3
0.3
Assurance services and other required by the regulator
0.8
0.9
0.8
(*)    Services provided by KPMG Auditores, S.L. to companies located in Spain, to the branch of BBVA in New York and to the branch of BBVA in London.
The services provided by the auditors meet the independence requirements of the external auditor established under Audit of
Accounts Law (Law 22/2015) and under the Sarbanes-Oxley Act of 2002 adopted by the Securities and Exchange Commission
(SEC).
53.Related-party transactions
As financial institutions, BBVA and other entities in the Group engage in transactions with related parties in the normal course of their
business. These transactions are not significant and are carried out under normal market conditions. As of December 31, 2021, 2020
and 2019, the following are the transactions with related parties:
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
53.1Transactions with significant shareholders
As of December 31, 2021, 2020 and 2019, there were no shareholders considered significant (see Note 26).
53.2Transactions with BBVA Group entities
The balances of the main captions in the accompanying consolidated balance sheets arising from the transactions carried out by the
BBVA Group with associates and joint venture entities accounted for using the equity method are as follows:
Balances arising from transactions with entities of the Group (Millions of Euros)
2021
2020
2019
Assets
Loans and advances to credit institutions
9
148
26
Loans and advances to customers
2,031
1,743
1,682
Liabilities
Deposits from credit institutions
1
3
Customer deposits
296
791
453
Memorandum accounts
Financial guarantees given
154
132
166
Other contingent commitments given
1,056
1,400
1,042
Loan commitments given
11
11
106
The balances of the main captions in the accompanying consolidated income statements resulting from transactions with associates
and joint venture entities that are accounted for under the equity method are as follows:
Balances of consolidated income statement arising from transactions with entities of the Group (Millions of Euros)
2021
2020
2019
Income statement
Interest and other income
16
20
19
Interest expense
1
1
Fee and commission income
8
5
4
Fee and commission expense
31
34
53
There were no other material effects in the consolidated financial statements arising from dealings with these entities, other than the
effects from using the equity method (see Note 2.1) and from the insurance policies to cover pension or similar commitments (see
Note 25) and the derivatives transactions arranged by BBVA Group with these entities, associates and joint ventures.
In addition, as part of its normal activity, the BBVA Group has entered into agreements and commitments of various types with
shareholders of subsidiaries and associates, which have no material effects on the accompanying consolidated financial statements.
53.3Transactions with members of the Board of Directors and Senior Management
Pursuant to the provisions of the Corporate Enterprises Act, the power to approve transactions that the Company or its subsidiaries
conclude with members of the Board of Directors or Senior Management of the Bank or their related parties rests on the General
Shareholders’ Meeting if the amount or value of the transaction is equal to or exceeds 10% of total asset items according to the last
approved annual balance sheet and, on the Board of Directors, in relation to the rest of related party transactions entered into, which
may not be delegated, except for transactions that comply with the requirements of the Corporate Enterprises Act.
The Regulations of the Board of Directors establish that the Board of Directors will be responsible for approving, where appropriate,
transactions between the Company or companies within its Group and directors or their related parties. In addition, in accordance
with specific sectoral regulations, with regard to transactions with related parties, are governed by Royal Decree 84/2015 of 13
February, implementing Act 10/2014 of 26 June, on the regulation, supervision and solvency of credit institutions, and Bank of Spain
Circular 2/2016 of 2 February, on the supervision and solvency of credit institutions, the Bank has specific internal regulations in this
regard, which specifically govern the process of granting and approving credit risk transactions for members of BBVA Board of
Directors and Senior Management, the approval of which lies with the Bank Board of Directors, and for their related parties.
The transactions entered into between BBVA or its Group companies with members of the Board of Directors and Senior
Management of the Bank or their related parties were within the scope of the ordinary course of business of the Bank and were
immaterial, defined as transactions the disclosure of which is not necessary to present a true and fair view of the Bank's equity,
financial position and results, and were concluded on normal  markets terms or on terms applicable to the rest of employees.
The amount and nature of the main transactions carried out with members of the Board of Directors and Senior Management of the
Bank, or their respective related parties, are shown below.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Balance at 31st December of each year  (EUR thousand)
2021
2020
2019
Directors
Related
parties of
Directors
Senior
Management*
Related
parties of
Senior
Management
Directors
Related
parties of
Directors
Senior
Management*
Related
parties of
Senior
Management
Directors
Related
parties of
Directors
Senior
Management*
Related
parties of
Senior
Management
Loans and
credits
765
207
5,419
573
5,349
580
607
4,414
57
Bank
guarantees
10
10
25
10
25
Business
credit
*Excluding executive directors
Information on remuneration paid and other benefits granted to members of the Board of Directors and Senior Management of BBVA
is provided in Note 54.
53.4Transactions with other related parties
As of December 31, 2021, 2020 and 2019 the Group has not carried out operations with other related parties that do not belong to the
line of business or ordinary traffic of its activity, that are not carried out under normal market conditions and that are not of low
relevance; understanding by such those whose information is not necessary to give the true image of the assets, the financial
situation and the results, consolidated, of the BBVA Group.
54.Remuneration and other benefits for the Board of Directors and members of the
Bank's Senior Management
Remuneration received by non-executive directors in 2021
The remuneration paid to non-executive members of the Board of Directors during the 2021 financial year is indicated below,
individualized and itemized:
Remuneration for non-executive directors (thousands of Euros)
Board of
Directors
Executive
Committee
Audit
Committee
Risk and
Compliance
Committee
Remuneration
Committee
Appointments
and Corporate
Governance
Committee
Technology
and
Cybersecurity
Committee
Other
positions
(1)
Total
José Miguel Andrés Torrecillas
129
167
66
115
50
527
Jaime Caruana Lacorte
129
167
165
107
567
Raúl Galamba de Oliveira
129
107
43
278
Belén Garijo López
129
66
107
46
349
Sunir Kumar Kapoor
129
43
172
Lourdes Máiz Carro
129
66
43
238
José Maldonado Ramos
129
167
46
342
Ana Peralta Moreno
129
66
43
238
Juan Pi Llorens
129
214
46
43
80
512
Ana Revenga Shanklin
129
107
236
Susana Rodríguez Vidarte
129
167
107
46
449
Carlos Salazar Lomelín
129
43
172
Jan Verplancke
129
43
43
214
Total (2)
1,673
667
431
642
278
301
171
130
4,293
(1) Amounts received during the 2021 financial year by José Miguel Andrés Torrecillas, in his capacity as Deputy Chair of the Board of Directors, and by Juan Pi Llorens, in his
capacity as Lead Director.
(2) Includes amounts corresponding to membership on the Board and its various committees during the 2021 financial year..
Also, during the 2021 financial year, €102 thousand was paid out in casualty and healthcare insurance premiums for non-executive
directors.
Remuneration received by executive directors in 2021
During the 2021 financial year, the executive directors received the amount of Annual Fixed Remuneration corresponding to that
financial year, established for each director in the BBVA Directors' Remuneration Policy, which was approved by the General Meeting
held on 20 April 2021 .
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
In view of the exceptional circumstances arising from the COVID-19 crisis, the executive directors voluntarily waived the generation of
all Annual Variable Remuneration (AVR) corresponding to the 2020 financial year, and as such, they did not accrue any remuneration
in this respect.
2021 Annual Fixed Remuneration (thousands of Euros)
Chairman
2,924
Chief Executive Officer
2,179
Total
5,103
In addition, in accordance with the conditions established in the BBVA Directors' Remuneration Policy, during the 2021 financial year,
the Chief Executive Officer received €654 thousand for the cash in lieu of pension item (equivalent to 30% of his Annual Fixed
Remuneration)—given that he does not have a retirement pension (see the "Pension commitments" section of this Note), and €600
thousand for the mobility allowance item.
2020 Annual Variable Remuneration
In cash
(thousands of Euros)
In shares
Chairman
0
0
Chief Executive Officer
0
0
Total
0
0
In accordance with the remuneration policies applicable in 2017 and in application of the settlement and payment system for the
Annual Variable Remuneration for said financial year, in 2021, the executive directors have received, the portion of the Deferred
Annual Variable Remuneration for the 2017 financial year (60% of the total AVR) payable in 2021 (60% of the Deferred Portion in the
case of the Chairman and the entire Deferred Portion in the case of the Chief Executive Officer), after it was determined that no
downward adjustment had to be made, based on the result of the multi-year performance indicators approved for such remuneration.
In the case of the Chairman, 40% of this remuneration was paid in cash and 60% in shares; and in the case of the Chief Executive
Officer, this remuneration was paid in equal parts cash and shares, together, in both cases, with the corresponding update in cash,
thus concluding the payment of the Chief Executive Officer's Annual Variable Remuneration for the 2017 financial year.
Deferred Annual Variable Remuneration for previous financial years (1)
In cash
(thousands of Euros)
In shares
Chairman
411
83,692
Chief Executive Officer
307
39,796
Total
717
123,488
(1) Remuneration corresponding to the Deferred AVR for the 2017 financial year payable in 2021, together with its update in cash. The Deferred AVR of the Chairman and the Chief
Executive Officer for the 2017 financial year is associated with their previous positions as Chief Executive Officer and President & CEO of BBVA USA, respectively.
In addition, the executive directors received remuneration in kind during the 2021 financial year, including insurance premiums and
others, amounting to an aggregate total of €486 thousand, of which €328 thousand corresponds to the Chairman and €158 thousand
to the Chief Executive Officer.
Remuneration received by Senior Management in 2021
During the 2021 financial year, the members of Senior Management, excluding executive directors, received the amount of the Annual
Fixed Remuneration corresponding to that financial year.
As in the case of the executive directors, the members of Senior Management did not accrue any Annual Variable Remuneration for
the 2020 financial year, given that, in view of the exceptional circumstances arising from the COVID-19 crisis, they all voluntarily
waived its accrual.
The remuneration paid during the 2021 financial year to members of Senior Management as a whole, who held that position as at 31
December 2021 (16 members, excluding executive directors), is itemized by remuneration item below:
2021 Annual Fixed Remuneration (thousands of euros)
Senior Management total
16,435
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
2020 Annual Variable Remuneration
In cash
(thousands of Euros)
In shares
Senior Management total
0
0
Even though the members of Senior Management have not accrued any amount corresponding to 2020 Annual Variable
Remuneration as they waived it, two members of Senior Management have received in 2021 variable remunerations corresponding to
retention bonuses derived from their former positions. Therefore, in accordance with the BBVA Group General Remuneration Policy,
which is applicable to the members of Senior Management, retention bonuses are considered variable remuneration and comply with
applicable rules regarding payment in shares, deferral, ex post adjustments and malus and clawback arrangements established in
such Policy for the Annual Variable Remuneration. The variable remunerations received in this regard in 2021 by the members of
Senior Management amount to a total aggregate amount of €862 thousand and 203,834 BBVA shares.
In accordance with the remuneration policy for this group applicable in 2017 and in application of the settlement and payment system
for the Annual Variable Remuneration for said financial year, in 2021, the members of Senior Management who were beneficiaries of
such remuneration received the portion of the Deferred Annual Variable Remuneration for the 2017 financial year payable in 2021,
after it was determined that no downward adjustment had to be made, based on the result of the multi-year performance indicators
approved for such remuneration. In accordance with the remuneration policy applicable in 2017, current members of Senior
Management who held such a position in the 2017 financial year were paid 40% of this remuneration in cash and 60% in shares, while,
in the case of members who did not hold such a position in the 2017 financial year, this remuneration was paid in equal parts cash and
shares. In both cases, the corresponding update in cash was included. This payment concluded the payment of the Annual Variable
Remuneration for the 2017 financial year to the members of Senior Management who, while being members of the Identified Staff,
were not members of Senior Management in that financial year.
Annual Variable Remuneration corresponding to previous financial years (1)
In cash
(thousands of Euros)
In shares
Senior Management total
667
119,313
(1) Remuneration corresponding to the Deferred AVR for the 2017 financial year payable in 2021, in the case of members of Senior Management who were beneficiaries, together
with its update in cash. .
In addition, all members of Senior Management, excluding executive directors, received remuneration in kind during the 2021
financial year, including insurance premiums and others, amounting to a total of €1,409 thousand.
Remuneration of executive directors due in 2022 and subsequent financial years
Annual Variable Remuneration for executive directors for the 2021 financial year
Following the end of the 2021 financial year, the amount corresponding to the Annual Variable Remuneration of executive directors
for said financial year was determined, applying the calculation rules set out in the BBVA Directors' Remuneration Policy approved by
the General Meeting held on 20 April 2021, in which it is also established that the remuneration will be subject to the following vesting
and payment rules:
The Upfront Portion (40% of the 2021 Annual Variable Remuneration) will be paid, provided that the applicable conditions
are met, during the first quarter of the 2022 financial year, in equal parts cash and shares, amounting to: €849 thousand
and 159,235 BBVA shares in the case of the Chairman, and €645 thousand and 120,977 BBVA shares in the case of the
Chief Executive Officer.
The remaining 60% of the 2021 Annual Variable Remuneration will be deferred (40% in cash and 60% in shares) for a
period of five years (Deferred Portion) and paid, provided that the applicable conditions are met, proportionally at the end of
each year for each of the five years of deferral, in an amount equal to 20% of the Deferred Portion each year: 20% in 2023,
20% in 2024, 20% in 2025, 20% in 2026 and 20% in 2027. The Deferred Portion may be reduced, but never increased,
based on the result of the multi-year performance indicators determined by the Board of Directors, on the proposal of the
Remuneration Committee and following analysis by the Risk and Compliance Committee, at the beginning of the 2021
financial year. Following the end of the financial year corresponding to the third year of deferral, the result of the multi-year
performance indicators will determine the application of the ex post adjustments that, if appropriate, should be made to the
outstanding amount of the Deferred Portion. All of this is subject to the vesting and payment rules provided for in the BBVA
Directors' Remuneration Policy.
Moreover, the rest of the rules set forth in the BBVA Directors’ Remuneration Policy regarding the Annual Variable
Remuneration of executive directors will be applicable to 2021 Annual Variable Remuneration, including: (i) a withholding
period of one year after delivery of the BBVA shares received; (ii) the prohibition of using personal hedging strategies or
insurance that may undermine the effects of alignment with prudent risk management; (iii) update criteria for the Deferred
Portion in cash; (iv) malus and clawback arrangements during the whole deferral and withholding period; and (v) the
limitation of variable remuneration up to a maximum amount of 200% of the fixed component of the total remuneration, as
resolved  by the General Meeting held on 2021.
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Deferred Annual Variable Remuneration for executive directors for the 2018 financial year 
Following the end of the 2021 financial year, the Deferred Annual Variable Remuneration for the 2018 financial year of executive
directors, due to be delivered in 2022, provided that the applicable conditions are met, to executive directors, in the percentages
applicable in each case in accordance with the payment schedule established in the remuneration policies in effect in the 2018
financial year and applicable to each of them, was determined.
Therefore, the final amount of the Deferred Annual Variable Remuneration for the 2018 financial year was determined, which has been
adjusted downwards based on the result of the multi-year performance indicators set by the Board of Directors in 2018 for its
calculation and in application of the corresponding scales of achievement and their corresponding targets and weightings. In addition,
the amount of the 2018 Deferred Annual Variable Remuneration of executive directors payable in 2022 (60% of the Deferred Portion
of the 2018 AVR in the case of the Chairman and the entire 2018 Deferred AVR in the case of the Chief Executive Officer) was
determined in the amount of €364 thousand and 107,386 BBVA shares in the case of the Chairman, and €332 thousand and 61,282
BBVA shares in the case of the Chief Executive Officer. In both cases, this includes the corresponding updates in cash.
Deferred Annual Variable Remuneration for the Chairman for the 2017 financial year
Following the close of the 2020 financial year, the Deferred Annual Variable Remuneration for the 2017 financial year of executive
directors, due to be delivered in 2021, provided that the applicable conditions were met, to executive directors, in the percentages
applicable in each case in accordance with the payment schedule established in the remuneration policies in effect in the 2017
financial year and applicable to each of them, was determined.
Thus, based on the result of each of the multi-year performance indicators set by the Board of Directors in 2017 to calculate the
Deferred Portion of this remuneration, and in application of the corresponding scales of achievement and their corresponding targets
and weightings, the final amount of the Deferred Annual Variable Remuneration for the 2017 financial year for executive directors was
determined and the amounts due to be paid in 2021 were paid (60% of his Deferred Annual Variable Remuneration for the 2017
financial year in the case of the Chairman, and the whole of it in the case of the Chief Executive Officer); all of which was reported in
that financial year.
In 2022, the second payment (20%) of the 2017 Deferred AVR, which was determined to amount to €146 thousand and 27,898 BBVA
shares, is due  to the Chairman, including the corresponding update.
Outstanding deferred Annual Variable Remuneration for executive directors
As of the end of the 2021 financial year, in accordance with the conditions established in the remuneration policies applicable in
previous years, in addition to the third payment (20%) of the 2017 Deferred AVR (due to be paid in 2023) and 40% of the 2018
Deferred AVR of the Chairman (due to be paid in 2023 and 2024), 60% of the 2019 and 2021 Annual Variable Remuneration for both
executive directors remains deferred and will be received in future years, provided that the applicable conditions are met.
Remunerations of Senior Management due in 2022 and subsequent financial years
Annual Variable Remuneration for Senior Management for the 2021 financial year
Following the end of the 2021 financial year, the Annual Variable Remuneration of members of Senior Management corresponding to
said financial year was determined (16 members as at 31 December 2021, excluding executive directors). For all members of Senior
Management in aggregate, excluding executive directors, this Annual Variable Remuneration amounted to a total of €9,151 thousand,
applying the rules established in the BBVA Group General Remuneration Policy, in which the following applicable vesting and payment
rules are established:
The Upfront Portion (40% of the 2021 Annual Variable Remuneration) will be paid, provided that the applicable conditions
are met, during the first four months of the 2022 financial year, in equal parts cash and shares, which represents a total
aggregate amount of €1,830 thousand and 346,106 BBVA shares.
The remaining 60% of the 2021 Annual Variable Remuneration will be deferred (40% in cash and 60% in shares) for a
period of five years (Deferred Portion) and paid, provided that the applicable conditions are met, proportionally at the end of
each year for each of the 5 years of deferral, in an amount equal to 20% of the Deferred Portion each year: 20% in 2023,
20% in 2024, 20% in 2025, 20% in 2026 and 20% in 2027. The Deferred Portion may be reduced, but never increased,
based on the result of the multi-year performance indicators determined by the Board of Directors, on the proposal of the
Remuneration Committee and following analysis by the Risk and Compliance Committee, at the beginning of the 2021
financial year. Following the end of the financial year corresponding to the third year of deferral, the result of the multi-year
performance indicators  will determine the application of the ex post adjustments that, if appropriate, should be made to the
outstanding amount of the Deferred Portion. All of this is subject to the vesting and payment rules provided for in the BBVA
Group General Remuneration Policy.
Moreover, the rest of the rules set forth in the BBVA Group General Remuneration Policy regarding the Annual Variable
Remuneration of members of Senior Management will be applicable to 2021 Annual Variable Remuneration, including: (i) a
withholding period of one year after delivery of the BBVA shares received; (ii) the prohibition of using personal hedging
strategies or insurance that may undermine the effects of alignment with prudent risk management; (iii) update criteria for
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
the Deferred Portion in cash; (iv) malus and clawback arrangements during the whole deferral and withholding period; and
(v) the limitation of variable remuneration up to a maximum amount of 200% of the fixed component of the total
remuneration, as agreed by the General Meeting held on 2021.
Deferred Annual Variable Remuneration for Senior Management for the 2018 financial year.
Following the end of the 2021 financial year, the Deferred Annual Variable Remuneration for members of Senior Management (16
members as at 31 December 2021, excluding executive directors) for the 2018 financial year due to be delivered in 2022, provided
that the applicable conditions are met, to members of Senior Management who were beneficiaries of said remuneration, in the
percentages applicable in each case in accordance with the payment schedule established in the remuneration policies in effect in the
2018 financial year and applicable to each of them, was determined.
Thus, the final amount of the Deferred Annual Variable Remuneration for the 2018 financial year, which has been adjusted downwards
based on the result of the multi-year performance indicators set by the Board of Directors in 2018 for its calculation and in application
of the corresponding scales of achievement and their corresponding objectives and weightings, was determined. Thus, the amount of
the Deferred Portion of the Annual Variable Remuneration for the 2018 financial year due for delivery in 2022 to those members of
Senior Management who were beneficiaries thereof, excluding executive directors, was determined to amount to an aggregate total
amount of €691 thousand and 177,104 BBVA shares, including the corresponding updates.
Deferred Annual Variable Remuneration for Senior Management for the 2017 financial year
Following the end of the 2020 financial year, the Deferred Annual Variable Remuneration for the 2017 financial year for members of
Senior Management, excluding executive directors, payable in 2021 to the members of Senior Management who were beneficiaries
thereof, provided that the applicable conditions were met, in the corresponding amounts in each case in accordance with the
percentages applicable per the payment schedule established in the remuneration policies in effect in the 2017 financial year and
applicable to each of them, was determined.
Thus, based on the result of each of the multi-year performance indicators set by the Board of Directors in 2017 to calculate the
Deferred Portion of this remuneration, and in application of the corresponding scales of achievement and their corresponding targets
and weightings, the final amount of the Deferred Annual Variable Remuneration for the 2017 financial year for members of Senior
Management, excluding executive directors, was determined and the amounts payable in 2021 in each case were paid, all of which
was reported in that financial year.
In 2022, provided that the applicable conditions are met, an aggregate total amount of €156 thousand euros and 29,267 BBVA
shares, including the corresponding updates, is due to be paid to members of Senior Management (16 members as at 31 December
2021, excluding executive directors) as Deferred Annual Variable Remuneration for the 2017 financial year.
Outstanding deferred Annual Variable Remuneration for  Senior Management
As of the end of the 2021 financial year, in accordance with the conditions established in the remuneration policies applicable in
previous years, in addition to the third payment (20%) of the 2017 Deferred AVR (due to be paid in 2023), 40% of the 2018 Deferred
AVR (due to be paid in 2023 and 2024), and 60% of the 2019 Deferred AVR (due to be paid in 2023, 2024 and 2025) in the case of
some members of Senior Management, 60% of the Annual Variable Remuneration for the 2021 financial year remains deferred and
will be received in future years, if the applicable conditions are met.
Fixed remuneration system with deferred delivery of shares for non-executive directors
BBVA has a fixed remuneration system with BBVA shares with deferred delivery for its non-executive directors, which was approved
by the General Meeting held on 18 March 2006 and extended by resolutions of the General Meetings held on 11 March 2011 and 11
March 2016 for a further five-year period in each case, and by the General Meeting held on 20 April 2021 for a further three-year
period.
This system is based on the annual allocation to non-executive directors of a number of "theoretical shares" of BBVA equivalent to
20% of the total annual fixed allowance in cash received by each director in the previous financial year, calculated according to the
average closing price of the BBVA share during the 60 trading sessions prior to the dates of the Annual General Meetings approving
the corresponding financial statements for each financial year.
These shares will be delivered to each beneficiary, where applicable, after they leave their positions as directors for any reason other
than serious dereliction of their duties.
The "theoretical shares" allocated to non-executive directors who are beneficiaries of the fixed remuneration system with shares with
deferred delivery in the 2021 financial year, corresponding to 20% of the total annual fixed allowance in cash received by each of them
in the 2020 financial year, were as follows:
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Theoretical shares
allocated in 2021 (1)
Theoretical shares
accumulated as at 31
December 2021
José Miguel Andrés Torrecillas
22,860
98,772
Jaime Félix Caruana Lacorte
25,585
56,972
Raúl Galamba de Oliveira
9,500
9,500
Belén Garijo López
15,722
77,848
Sunir Kumar Kapoor
7,737
30,652
Lourdes Máiz Carro
10,731
55,660
José Maldonado Ramos
15,416
123,984
Ana Peralta Moreno
10,731
26,396
Juan Pi Llorens
23,079
115,896
Ana Revenga Shanklin
7,568
7,568
Susana Rodríguez Vidarte
20,237
161,375
Carlos Salazar Lomelín
5,642
5,642
Jan Verplancke
9,024
21,416
Total
183,832
791,681
(1)The number of "theoretical shares" allocated to each non-executive director is equal to 20% of the total annual fixed allowance in cash  received by each such director in 2020
based on the average closing price of the BBVA share during the 60 trading sessions prior to the General Meeting of 20 April 2021, which was €4.44 per share.
Pension commitments with executive directors and Senior Management
The Bank has not assumed pension commitments with non-executive directors.
With regard to the Chairman, the BBVA Directors' Remuneration Policy establishes a pension framework whereby he is eligible,
provided that he does not leave his position as a result of serious dereliction of his duties, to receive a retirement pension, paid in
either income or capital, when he reaches the legally established retirement age. The amount of this pension will be determined by the
annual contributions made by the Bank, together with their corresponding accumulated yields at that date.
The annual contribution to cover the retirement contingency for the Chairman's defined-contribution system, as established in the
BBVA Directors' Remuneration Policy approved by the General Meeting in 2021, amounts to €439 thousand. The Board of Directors
may update this amount during the term of the Policy, in the same way and under the same terms as it may update the Annual Fixed
Remuneration.
15% of the agreed annual contribution will be based on variable components and considered “discretionary pension benefits” and will,
therefore, be subject to the conditions regarding delivery in shares, withholding and clawback established in the applicable
regulations, as well as any other conditions concerning variable remuneration that may be applicable in accordance with the BBVA
Directors' Remuneration Policy.
In the event that the Chairman's contract is terminated before he reaches retirement age for reasons other than serious dereliction of
duties, the retirement pension due to the Chairman upon him reaching the legally established retirement age will be calculated based
on the funds accumulated through the contributions made by the Bank, under the terms set out, up to that date, plus the
corresponding accumulated yield, with no additional contributions to be made by the Bank from the time of termination.
With respect to the commitments in favour of the Chairman to cover the contingencies of death and disability, the Bank will pay the
corresponding annual insurance premiums in order to top up this coverage.
In line with the above, during the 2021 financial year, the following amounts were recorded to meet the pension commitments for the
Chairman: an amount of €340 thousand with regard to the retirement contingency, which corresponds to the annual contribution
agreed to cover the retirement contingency reduced in an amount of  €98 thousand corresponding to the downwards adjustment of
the “discretionary pension benefits” of 2020 financial year, which were declared at the close of said financial year and had to be
registered in the accumulated fund in 2021. Likewise, an amount of €574 thousand has been recorded for the payment of premiums
for the death and disability contingencies.
As at 31 December 2021, the total accumulated amount of the fund to meet the retirement commitments for the e Chairman
amounted to €24,546 thousand.
With regard to the agreed annual contribution for the retirement contingency corresponding to the 2021 financial year, 15% (€66
thousand) was recorded in said financial year as “discretionary pension benefits”. Following the end of the financial year, this amount
was adjusted by applying the same criteria used to determine the Chairman's Annual Variable Remuneration for the 2021 financial
year and was determined to amount to €78 thousand, which represents an upwards adjustment of €12 thousand. These
“discretionary pension benefits” will be included in the accumulated fund in the 2022 financial year and will be subject to the
conditions established for them in the BBVA Directors' Remuneration Policy.
With regard to the Chief Executive Officer, in accordance with the provisions of the BBVA Directors' Remuneration Policy approved by
the General Meeting and those of his contract, the Bank is not required to make any contributions to a retirement pension, although
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
he is entitled to an annual cash sum instead of a retirement pension (cash in lieu of pension) equal to 30% of his Annual Fixed
Remuneration. However, the Bank does have pension commitments to cover the death and disability contingencies, for which
purpose the corresponding annual insurance premiums are paid.
In accordance with the above, in the 2021 financial year, the Bank paid the Chief Executive Officer the fixed-remuneration amount set
out for cash in lieu of pension in the "Remuneration received by executive directors in 2021" section of this Note and, likewise, €295
thousand was recorded for the payment of the annual insurance premiums to cover the death and disability contingencies.
Furthermore, in the 2021 financial year, to meet the pension commitments for members of Senior Management (16 members holding
that position as at 31 December 2021, excluding executive directors), the following was recorded: an amount of €3,222  thousand for
contribution to the retirement contingency and an amount of €1,333 thousand for premiums to cover the death and disability
contingencies, as well as a downwards adjustment of €167 thousand for “discretionary pension benefits” corresponding to the 2020
financial year, which were declared at the end of that financial year and had to be registered in the accumulated fund in 2021.
As at 31 December 2021, the total accumulated amount of the fund to meet the retirement commitments for members of Senior
Management amounts to €27,472 thousand.
As for the executive directors, 15% of the agreed annual contributions for members of Senior Management to cover the retirement
contingency will be based on variable components and considered “discretionary pension benefits”, and are therefore subject to the
conditions regarding delivery in shares, withholding and clawback established in the applicable regulations, as well as any other
conditions concerning variable remuneration that may be applicable in accordance with the remuneration policy applicable to
members of Senior Management.
As such, with regard to the annual contribution for the retirement contingency registered in the 2021 financial year, an amount of
€482 thousand was registered in the 2021 financial year as “discretionary pension benefits” and, following the end of the financial
year, as in the case of the Chairman, this amount was adjusted by applying the same criteria used to determine the 2021 Annual
Variable Remuneration for members of Senior Management. Accordingly, the "discretionary pension benefits" for the financial year,
corresponding to all members of Senior Management, were determined to amount to a total of €591 thousand, representing an
upwards adjustment of €109 thousand. These “discretionary pension benefits” will be included in the accumulated fund for the 2022
financial year, and will be subject to the conditions established for them in the remuneration policy applicable to members of Senior
Management, in accordance with the regulations applicable to the Bank on this matter.
Payments for the termination of the contractual relationship
In accordance with the BBVA Directors' Remuneration Policy, the Bank has no commitments to pay severance indemnity to executive
directors.
With regard to Senior Management, excluding executive directors, the Bank did not make any payments arising from the termination
of contractual relationships in 2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
55.Other information
55.1Environmental impact
Given the activities BBVA Group entities engage in, the Group has no environmental liabilities, expenses, assets, provisions or
contingencies that could have a significant effect on its consolidated equity, financial situation and profits. Consequently, as of
December 31, 2021, there is no item included that requires disclosure in an environmental information report pursuant to Ministry
JUS/794/2021, of July 22, by which the new model for the presentation in the Commercial Register of the consolidated annual
accounts of the subjects obliged to its publication is approved.
The attached Consolidated Management Report presents in more detail the BBVA Group's management of environmental impacts
and risks.
55.2Reporting requirements of the Spanish National Securities Market Commission (CNMV)
Dividends paid
The table below presents the dividends per share paid in cash during 2021, 2020 and 2019 (cash basis dividend, regardless of the
year in which they were accrued). For a complete analysis of all remuneration awarded to the shareholders in 2021, 2020 and 2019
(see Note 4).
Paid Dividends
2021
2020
2019
% Over
nominal
Euros per
share
Amount
(Millions
of Euros)
% Over
nominal
Euros per
share
Amount
(Millions
of Euros)
% Over
nominal
Euros per
share
Amount
(Millions
of Euros)
Ordinary shares
16.33%
0.08
533
32.65%
0.16
1,067
53.06%
0.26
1,734
Rest of shares
Total dividends paid in cash
16.33%
0.08
533
32.65%
0.16
1,067
53.06%
0.26
1,734
Dividends with charge to income
16.33%
0.08
533
32.65%
0.16
1,067
53.06%
0.26
1,734
Dividends with charge to reserve or
share premium
Dividends in kind
Flexible payment
Ordinary income and attributable profit by operating segment
The detail of the consolidated ordinary income and profit for each operating segment is as follows as of December 31, 2021, 2020 and
2019:
Ordinary income and attributable profit by operating segment (Millions of Euros)
Income from ordinary activities (**)
Profit/ (loss) (***)
2021
2020 (*)
2019 (*)
2021
2020 (*)
2019 (*)
Spain
8,266
8,579
9,300
1,581
652
1,436
Mexico
11,685
11,048
13,155
2,568
1,761
2,698
Turkey
7,388
6,594
8,868
740
563
506
South America
5,961
5,621
6,782
491
446
721
Rest of Business
884
1,128
1,134
254
222
184
Subtotal operating segments
34,184
32,970
39,238
5,633
3,644
5,544
Corporate Center
284
(287)
(303)
(980)
(2,339)
(2,032)
Total
34,468
32,683
38,935
4,653
1,305
3,512
(*)          The figures corresponding to 2020 and 2019 have been restated.
(**) The line comprises interest income; dividend income; fee and commission income; gains (losses) on derecognition of financial assets and liabilities not measured at fair value
through profit or loss, net; gains (losses) on financial assets and liabilities held for trading, net; gains (losses) on non-trading financial assets mandatorily at fair value through
profit or loss, net; gains (losses) on financial assets and liabilities designated at fair value through profit or loss, net; gains (losses) from hedge accounting, net; other operating
income; and income from insurance and reinsurance contracts.
(***) See Note 6.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Interest income by geographical area
The breakdown of the balance of “Interest income and similar income” in the accompanying consolidated income statements by
geographical area is as follows:
Interest income. Breakdown by geographical area (Millions of Euros)
Notes
2021
2020
2019
Domestic
4,311
4,677
4,884
Foreign
18,704
17,712
22,878
European Union
315
400
470
Eurozone
204
243
304
Not Eurozone
112
157
166
Other countries
18,388
17,312
22,408
Total
37.1
23,015
22,389
27,762
Number of employees
The detail of the average number of employees is as follows as of December 31, 2021, 2020 and 2019:
Average number of employees
2021
2020
2019
Men
54,116
57,814
58,365
Women
62,169
67,076
67,778
Total
116,285
124,891
126,143
The breakdown of the average number of employees in the BBVA Group as of December 31, 2021, 2020 and 2019 is as follows:
Average number of employees
2021
2020
2019
Spanish banks
Management Team
984
1,013
1,049
Other line personnel
19,706
20,955
21,438
Clerical staff
1,862
2,192
2,626
Branches abroad
981
979
1,000
Subtotal
23,533
25,138
26,114
Banks abroad
Mexico
35,845
33,753
33,377
The United States
4,032
9,758
9,712
Turkey
21,791
21,946
22,026
Venezuela
1,875
2,227
2,806
Argentina
5,773
6,048
6,193
Colombia
5,130
5,326
5,301
Peru
6,077
6,149
5,976
Other
831
1,612
1,605
Subtotal
81,354
86,819
86,995
Pension fund managers
469
435
396
Other non-banking companies
10,929
12,499
12,638
Total
116,285
124,891
126,143
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The breakdown of the number of employees in the BBVA Group as of December 31, 2021, 2020 and 2019 by category and gender is
as follows:
Number of employees at the year end. Professional category and gender
2021
2020
2019
Male
Female
Male
Female
Male
Female
Management team
2,089
1,005
2,195
1,015
2,200
989
Other line personnel
31,875
31,658
34,518
34,240
37,337
39,108
Clerical staff
17,945
25,860
20,268
30,938
19,194
28,145
Total
51,909
58,523
56,981
66,193
58,731
68,242
In 2021, the agreement with the legal representation of the workers on the collective layoff procedure proposed for Banco Bilbao
Vizcaya Argentaria, S.A. in Spain is considered in the figures (see Note 24). Employees of companies sold in the USA Sale in 2021 are
included in the figures as of December 31, 2020 and 2019 (see Note 3).
55.3Mortgage market policies and procedures
The information on “Mortgage market policies and procedures” (for the granting of mortgage loans and for debt issues secured by
such mortgage loans) required by Bank of Spain Circular 5/2011, applying Royal Decree 716/2009, dated April 24, on the regulation
of the mortgage market and other mortgage and financial market regulations and Royal Decree 24/2021, dated November 2, on
transposition of European Union directives in matters of covered bonds and cross-border distribution of undertakings for collective
investment, can be found in Appendix X.
56.Subsequent events
Between January 1 and February 3, 2022, J.P. Morgan AG, as manager of the first tranche, has acquired 65,272,189 BBVA shares as
part of its share buyback program (see Note 4).
On February 3, 2022, BBVA announced that its Board of Directors agreed, within the Framework Program, to carry out a second
buyback program (the “Second Tranche”) aimed at reducing BBVA’s share capital, for a maximum amount of €2,000 million and a
maximum number of shares to be acquired equal to the result of subtracting from 637,770,016 own shares (9.6% of BBVA’s share
capital at that date) the number of own shares finally acquired in execution of the First Tranche. The implementation of the Second
Tranche, which will also be executed externally through a lead-manager, will begin after the end of the implementation of the First
Tranche and shall end no later than October 15, 2022 (see Note 4).
On January 3, 2022, it was announced that a cash distribution in the amount of €0.23 gross per share as shareholder remuneration in
relation to the Group's result in the 2021 financial year was expected to be submitted to the relevant governing bodies of BBVA for
consideration (see Note 4).
From January 1, 2022 to the date of preparation of these Consolidated Financial Statements, no other subsequent events not
mentioned above in these financial statements have taken place that could significantly affect the Group’s earnings or its equity
position.
57.Explanation added for translation into English
These accompanying consolidated financial statements are presented on the basis of IFRS, as adopted by the European Union.
Certain accounting practices applied by the Group that conform to EU-IFRS may not conform to other generally accepted accounting
principles.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Appendices
  P.192
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX I. Additional information on subsidiaries and structured entities composing
the BBVA Group as of December 31, 2021
% share of participation (**) 
Millions of Euros (*)
Affiliate entity data
Company
Location
Activity
Direct
Indirect
Total
Net carrying
amount
Equity
excluding
profit (loss)
31.12.21
Profit (loss)
31.12.21
ACTIVOS MACORP SL
SPAIN
REAL ESTATE
50.63
49.37
100.00
23
22
2
ADQUIRA MEXICO SA DE CV
MEXICO                             
SERVICES
100.00
100.00
4
3
1
ALCALA 120 PROMOC. Y GEST.IMMOB. S.L.
SPAIN
REAL ESTATE
100.00
100.00
17
15
1
ANIDA GRUPO INMOBILIARIO SL
SPAIN
INVESTMENT COMPANY
100.00
100.00
1,456
1,451
(15)
ANIDA INMOBILIARIA, S.A. DE C.V.
MEXICO                             
INVESTMENT COMPANY
100.00
100.00
18
38
4
ANIDA OPERACIONES SINGULARES, S.A.
SPAIN
REAL ESTATE
100.00
100.00
1,321
1,341
(20)
ANIDA PROYECTOS INMOBILIARIOS, S.A. DE C.V.
MEXICO                             
REAL ESTATE
100.00
100.00
22
22
1
ANIDAPORT INVESTIMENTOS IMOBILIARIOS,
UNIPESSOAL, LTDA
PORTUGAL                           
REAL ESTATE
100.00
100.00
25
17
ANTHEMIS BBVA VENTURE PARTNERSHIP LLP
UNITED KINGDOM
INVESTMENT COMPANY
100.00
100.00
9
9
APLICA NEXTGEN OPERADORA S.A. DE C.V.
MEXICO                             
SERVICES
100.00
100.00
1
2
APLICA NEXTGEN SERVICIOS S.A. DE C.V
MEXICO                             
SERVICES
100.00
100.00
1
1
APLICA TECNOLOGIA AVANZADA SA DE CV
MEXICO                             
SERVICES
100.00
100.00
203
221
17
ARRAHONA IMMO, S.L.
SPAIN
REAL ESTATE
100.00
100.00
53
114
ARRAHONA NEXUS, S.L.
SPAIN
REAL ESTATE
100.00
100.00
58
64
ARRELS CT FINSOL, S.A.
SPAIN
REAL ESTATE
100.00
100.00
64
79
ARRELS CT PATRIMONI I PROJECTES, S.A.
SPAIN
REAL ESTATE
100.00
100.00
22
22
ARRELS CT PROMOU SA
SPAIN
REAL ESTATE
100.00
100.00
28
29
25
BAHIA SUR RESORT S.C.
SPAIN
INACTIVE
99.95
99.95
1
BANCO BBVA ARGENTINA S.A.
ARGENTINA
BANKING
39.97
26.59
66.55
157
606
536
BANCO BILBAO VIZCAYA ARGENTARIA URUGUAY
SA
URUGUAY                           
BANKING
100.00
100.00
110
180
20
BANCO INDUSTRIAL DE BILBAO SA
SPAIN
BANKING
99.93
99.93
52
47
6
BANCO OCCIDENTAL SA
SPAIN
BANKING
49.43
50.57
100.00
17
18
BANCO PROVINCIAL OVERSEAS NV
CURAÇAO
BANKING
100.00
100.00
49
45
4
BANCO PROVINCIAL SA - BANCO UNIVERSAL
VENEZUELA
BANKING
1.46
53.75
55.21
41
127
8
BBV AMERICA SL
SPAIN
INVESTMENT COMPANY
99.80
0.20
100.00
79
640
12
BBVA (SUIZA) SA
SWITZERLAND
BANKING
100.00
100.00
110
129
6
BBVA AGENCIA DE SEGUROS COLOMBIA LTDA
COLOMBIA                           
INSURANCES SERVICES
100.00
100.00
BBVA AI FACTORY SL
SPAIN
SERVICES
100.00
100.00
6
4
BBVA ASSET MANAGEMENT ARGENTINA S.A,
SOCIEDAD GERENTE DE FONDOS COMUNES DE
INVERSIÓN
ARGENTINA
INVESTMENT FUND
MANAGEMENT
100.00
100.00
14
1
13
BBVA ASSET MANAGEMENT MEXICO SA DE CV,
SOC.OPERADORA DE FONDOS DE INVERSION,
GRUPO FRO. BBVA MEXICO
MEXICO                             
INVESTMENT FUND
MANAGEMENT
100.00
100.00
30
21
10
BBVA ASSET MANAGEMENT SA SAF
PERU                               
INVESTMENT FUND
MANAGEMENT
100.00
100.00
8
5
3
BBVA ASSET MANAGEMENT SA SGIIC
SPAIN
INVESTMENT FUND
MANAGEMENT
100.00
100.00
43
(98)
164
BBVA ASSET MANAGEMENT SA SOCIEDAD
FIDUCIARIA (BBVA FIDUCIARIA)
COLOMBIA                           
INVESTMENT FUND
MANAGEMENT
100.00
100.00
24
18
6
BBVA BANCO CONTINENTAL SA (1)
PERU                               
BANKING
46.12
46.12
1,042
1,920
340
BBVA BOLSA SOCIEDAD AGENTE DE BOLSA S.A.
PERU                               
SECURITIES DEALER
100.00
100.00
4
4
1
BBVA BRASIL BANCO DE INVESTIMENTO SA
BRAZIL
BANKING
100.00
100.00
16
18
BBVA BROKER ARGENTINA SA
ARGENTINA
INSURANCES SERVICES
99.96
99.96
3
6
(*) Amount without considering the interim dividends of the year, according to the provisional financial statements of each company, generally as of December 31, 2021. In the
carrying amount (net of provision and hedge in foreign operations), the Group´s ownership percentage has been applied, without considering the impairment of goodwill.
Information on foreign companies at exchange rate as of December 31, 2021.
(**)  In accordance with Article 3 of Royal Decree 1159/2010, of September 17, in order to determine the state, the voting power relating to subsidiaries was added to the voting
power directly held by the parent. Therefore, the number of votes corresponding to the parent company (including indirect control subsidiaries), corresponds to each subsidiary
holding a direct ownership interest.
(1) Full consolidation method is used according to accounting rules (see Glossary).
  P.193
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Additional information on subsidiaries and structured entities composing the BBVA Group
(Continued)
% share of participation (**) 
Millions of Euros (*)
Affiliate entity data
Company
Location
Activity
Direct
Indirect
Total
Net
carrying
amount
Equity
excluding profit
(loss)
31.12.21
Profit (loss)
31.12.21
BBVA BROKER CORREDURIA DE SEGUROS Y REASEGUROS
SA
SPAIN
FINANCIAL SERVICES
99.94
0.06
100.00
1
6
BBVA COLOMBIA SA
COLOMBIA                           
BANKING
77.41
18.06
95.47
348
1,135
202
BBVA CONSUMER FINANCE ENTIDAD DE DESARROLLO A
LA PEQUEÑA Y MICRO EMPRESA EDPYME SA (BBVA
CONSUMER FINANCE - EDPYME)
PERU                               
IN LIQUIDATION
100.00
100.00
23
18
5
BBVA DISTRIBUIDORA DE SEGUROS S.R.L.
URUGUAY                           
FINANCIAL SERVICES
100.00
100.00
5
2
2
BBVA FINANZIA SPA
ITALY
IN LIQUIDATION
100.00
100.00
8
8
BBVA FUNDOS S.GESTORA FUNDOS PENSOES SA
PORTUGAL                           
PENSION FUND
MANAGEMENT
100.00
100.00
8
6
2
BBVA GLOBAL FINANCE LTD
CAYMAN
ISLANDS
OTHER ISSUANCE
COMPANIES
100.00
100.00
5
BBVA GLOBAL MARKETS BV
NETHERLANDS
OTHER ISSUANCE
COMPANIES
100.00
100.00
BBVA GLOBAL SECURITIES, B.V.
NETHERLANDS
OTHER ISSUANCE
COMPANIES
100.00
100.00
BBVA HOLDING CHILE SA
CHILE
INVESTMENT COMPANY
61.22
38.78
100.00
158
251
55
BBVA INFORMATION TECHNOLOGY ESPAÑA SL
SPAIN
SERVICES
76.00
76.00
1
3
1
BBVA INSTITUIÇAO FINANCEIRA DE CREDITO SA
PORTUGAL                           
FINANCIAL SERVICES
49.90
50.10
100.00
39
58
5
BBVA LEASING MEXICO SA DE CV
MEXICO                             
FINANCIAL SERVICES
100.00
100.00
51
155
26
BBVA MEDIACION OPERADOR DE BANCA-SEGUROS
VINCULADO, S.A.
SPAIN
FINANCIAL SERVICES
99.99
0.01
100.00
11
(15)
26
BBVA MEXICO SA INSTITUCION DE BANCA MULTIPLE
GRUPO FINANCIERO BBVA MEXICO
MEXICO                             
BANKING
100.00
100.00
12,211
9,698
2,512
BBVA NEXT TECHNOLOGIES OPERADORA, S.A. DE C.V.
MEXICO                             
SERVICES
100.00
100.00
1
BBVA NEXT TECHNOLOGIES SLU
SPAIN
INVESTMENT COMPANY
100.00
100.00
34
26
3
BBVA NEXT TECHNOLOGIES, S.A. DE C.V.
MEXICO                             
SERVICES
100.00
100.00
1
3
BBVA OP3N S.L.
SPAIN
SERVICES
100.00
100.00
2
BBVA OPERADORA MEXICO SA DE CV
MEXICO                             
SERVICES
100.00
100.00
76
98
(21)
BBVA PENSIONES MEXICO, S.A. DE C.V., GRUPO
FINANCIERO BBVA MEXICO
MEXICO                             
INSURANCES SERVICES
100.00
100.00
313
247
66
BBVA PENSIONES SA ENTIDAD GESTORA DE FONDOS DE
PENSIONES
SPAIN
PENSION FUND
MANAGEMENT
100.00
100.00
13
16
9
BBVA PERU HOLDING SAC
PERU                               
INVESTMENT COMPANY
100.00
100.00
110
892
157
BBVA PLANIFICACION PATRIMONIAL SL
SPAIN
IN LIQUIDATION
80.00
20.00
100.00
1
BBVA PREVISION AFP SA ADM.DE FONDOS DE PENSIONES
BOLIVIA                           
PENSION FUND
MANAGEMENT
75.00
5.00
80.00
2
5
10
BBVA PROCESSING SERVICES INC.
UNITED STATES
FINANCIAL SERVICES
100.00
100.00
1
1
BBVA RE INHOUSE COMPAÑIA DE REASEGUROS, S.E.
SPAIN
INSURANCES SERVICES
100.00
100.00
39
51
7
BBVA SECURITIES INC
UNITED STATES
FINANCIAL SERVICES
100.00
100.00
233
242
8
BBVA SEGUROS ARGENTINA SA
ARGENTINA
INSURANCES SERVICES
87.78
12.22
100.00
10
23
24
BBVA SEGUROS COLOMBIA SA
COLOMBIA                           
INSURANCES SERVICES
94.00
6.00
100.00
10
16
11
BBVA SEGUROS DE VIDA COLOMBIA SA
COLOMBIA                           
INSURANCES SERVICES
94.00
6.00
100.00
14
101
11
BBVA SEGUROS MÉXICO SA DE CV GRUPO FINANCIERO
BBVA MEXICO
MEXICO                             
INSURANCES SERVICES
100.00
100.00
559
386
174
BBVA SEGUROS SA DE SEGUROS Y REASEGUROS
SPAIN
INSURANCES SERVICES
99.96
99.96
713
782
238
BBVA SEGUROS SALUD MEXICO SA DE CV GRUPO FRO.
BBVA MEXICO.
MEXICO                             
INSURANCES SERVICES
100.00
100.00
8
9
(1)
BBVA SERVICIOS ADMINISTRATIVOS MEXICO, S.A. DE C.V.
MEXICO                             
SERVICES
100.00
100.00
47
54
(8)
BBVA SERVICIOS CORPORATIVOS MEXICO, S.A. DE C.V.
MEXICO                             
SERVICES
100.00
100.00
6
5
BBVA SERVICIOS, S.A.
SPAIN
COMMERCIAL
100.00
100.00
(*) Amount without considering the interim dividends of the year, according to the provisional financial statements of each company, generally as of December 31, 2021. In the
carrying amount (net of provision and hedge in foreign operations), the Group´s ownership percentage has been applied, without considering the impairment of goodwill.
Information on foreign companies at exchange rate as of December 31, 2021.
(**)  In accordance with Article 3 of Royal Decree 1159/2010, of September 17, in order to determine the state, the voting power relating to subsidiaries was added to the voting
power directly held by the parent. Therefore, the number of votes corresponding to the parent company (including indirect control subsidiaries), corresponds to each subsidiary
holding a direct ownership interest.
  P.194
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Additional information on subsidiaries and structured entities composing the BBVA Group
(Continued)
% share of participation (**) 
Millions of Euros (*)
Affiliate entity data
Company
Location
Activity
Direct
Indirect
Total
Net carrying amount
Equity excluding
profit (loss)
31.12.21
Profit (loss)
31.12.21
BBVA SOCIEDAD TITULIZADORA S.A.
PERU                               
OTHER ISSUANCE
COMPANIES
100.00
100.00
1
1
BBVA TRADE, S.A.
SPAIN
INVESTMENT COMPANY
100.00
100.00
8
13
(3)
BBVA VALORES COLOMBIA SA
COMISIONISTA DE BOLSA
COLOMBIA                           
SECURITIES DEALER
100.00
100.00
9
9
BILBAO VIZCAYA HOLDING SAU
SPAIN
INVESTMENT COMPANY
100.00
100.00
120
97
69
CAIXA MANRESA IMMOBILIARIA ON
CASA SL
SPAIN
REAL ESTATE
100.00
100.00
2
2
CARTERA E INVERSIONES SA CIA DE
SPAIN
INVESTMENT COMPANY
100.00
100.00
92
125
4
CASA DE BOLSA BBVA MEXICO SA DE
CV
MEXICO                             
SECURITIES DEALER
100.00
100.00
65
42
24
CATALONIA PROMODIS 4, S.A.
SPAIN
REAL ESTATE
100.00
100.00
1
1
CATALUNYACAIXA IMMOBILIARIA SA
SPAIN
REAL ESTATE
100.00
100.00
295
314
(22)
CATALUNYACAIXA SERVEIS SA
SPAIN
SERVICES
100.00
100.00
2
2
CDD GESTIONI S.R.L.
ITALY
REAL ESTATE
100.00
100.00
CIDESSA DOS, S.L.
SPAIN
INVESTMENT COMPANY
100.00
100.00
15
15
CIERVANA SL
SPAIN
INVESTMENT COMPANY
100.00
100.00
53
51
COMERCIALIZADORA CORPORATIVA
SAC
PERU                               
FINANCIAL SERVICES
50.00
50.00
COMERCIALIZADORA DE SERVICIOS
FINANCIEROS, S.A.
COLOMBIA                           
SERVICES
100.00
100.00
6
4
1
COMPAÑIA CHILENA DE INVERSIONES
SL
SPAIN
INVESTMENT COMPANY
99.97
0.03
100.00
221
259
13
CONSOLIDAR A.F.J.P SA
ARGENTINA
IN LIQUIDATION
46.11
53.89
100.00
1
CONTENTS AREA, S.L.
SPAIN
SERVICES
100.00
100.00
4
4
CONTINENTAL DPR FINANCE COMPANY
CAYMAN ISLANDS
FINANCIAL SERVICES
100.00
100.00
CONTRATACION DE PERSONAL, S.A. DE
C.V.
MEXICO                             
SERVICES
100.00
100.00
2
1
CORPORACION GENERAL FINANCIERA
SA
SPAIN
INVESTMENT COMPANY
100.00
100.00
510
855
29
DATA ARCHITECTURE AND
TECHNOLOGY MEXICO SA DE CV
MEXICO                             
SERVICES
100.00
100.00
1
1
DATA ARCHITECTURE AND
TECHNOLOGY S.L.
SPAIN
SERVICES
51.00
51.00
3
DATA ARQUITECTURE AND
TECHNOLOGY OPERADORA SA DE CV
MEXICO                             
SERVICES
100.00
100.00
DEUTSCHE BANK MEXICO SA
FIDEICOMISO F/1859
MEXICO                             
FINANCIAL SERVICES
100.00
100.00
DEUTSCHE BANK MEXICO SA
FIDEICOMISO F/1860
MEXICO                             
FINANCIAL SERVICES
100.00
100.00
DISTRITO CASTELLANA NORTE, S.A.
SPAIN
REAL ESTATE
75.54
75.54
125
169
(3)
ECASA, S.A.
CHILE
FINANCIAL SERVICES
100.00
100.00
33
24
9
EMPRENDIMIENTOS DE VALOR S.A.
URUGUAY                           
FINANCIAL SERVICES
100.00
100.00
2
2
EUROPEA DE TITULIZACION SA SGFT.
SPAIN
FINANCIAL SERVICES
88.24
88.24
2
17
3
F/11395 FIDEICOMISO IRREVOCABLE DE
ADMINISTRACION CON DERECHO DE
REVERSION (1)
MEXICO                             
REAL ESTATE
42.40
42.40
1
F/253863 EL DESEO RESIDENCIAL
MEXICO                             
REAL ESTATE
65.00
65.00
1
FIDEICOMISO 28991-8 TRADING EN LOS
MCADOS FINANCIEROS
MEXICO                             
FINANCIAL SERVICES
100.00
100.00
3
2
FIDEICOMISO F/29764-8 SOCIO
LIQUIDADOR DE OPERACIONES
FINANCIERAS DERIVADAS
MEXICO                             
FINANCIAL SERVICES
100.00
100.00
43
39
3
FIDEICOMISO F/403112-6 DE
ADMINISTRACION DOS LAGOS
MEXICO                             
REAL ESTATE
100.00
100.00
FIDEICOMISO HARES BBVA BANCOMER
F/ 47997-2
MEXICO                             
REAL ESTATE
100.00
100.00
3
2
1
FIDEICOMISO INMUEBLES CONJUNTO
RESIDENCIAL HORIZONTES DE VILLA
CAMPESTRE
COLOMBIA                           
REAL ESTATE
100.00
100.00
1
(*) Amount without considering the interim dividends of the year, according to the provisional financial statements of each company, generally as of December 31, 2021. In the
carrying amount (net of provision and hedge in foreign operations), the Group´s ownership percentage has been applied, without considering the impairment of goodwill.
Information on foreign companies at exchange rate as of December 31, 2021.
(**)  In accordance with Article 3 of Royal Decree 1159/2010, of September 17, in order to determine the state, the voting power relating to subsidiaries was added to the voting
power directly held by the parent. Therefore, the number of votes corresponding to the parent company (including indirect control subsidiaries), corresponds to each subsidiary
holding a direct ownership interest.
(1) Full consolidation method is used according to accounting rules (see Glossary).
  P.195
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Additional information on subsidiaries and structured entities composing the BBVA Group
(Continued)
% share of participation (**) 
Millions of Euros (*)
Affiliate entity data
Company
Location
Activity
Direct
Indirect
Total
Net carrying
amount
Equity excluding
profit (loss)
31.12.21
Profit (loss)
31.12.21
FIDEICOMISO LOTE 6.1 ZARAGOZA
COLOMBIA                           
REAL ESTATE
59.99
59.99
2
FIDEICOMISO SCOTIABANK INVERLAT S A F100322908
MEXICO                             
REAL ESTATE
100.00
100.00
2
2
FINANCIERA AYUDAMOS S.A. DE C.V., SOFOMER
MEXICO                             
IN LIQUIDATION
100.00
100.00
5
5
FOMENTO Y DESARROLLO DE CONJUNTOS
RESIDENCIALES S.L. EN LIQUIDACION
SPAIN
IN LIQUIDATION
60.00
60.00
FORUM COMERCIALIZADORA DEL PERU SA
PERU                               
SERVICES
100.00
100.00
1
FORUM DISTRIBUIDORA DEL PERU SA
PERU                               
FINANCIAL SERVICES
100.00
100.00
6
5
1
FORUM DISTRIBUIDORA, S.A.
CHILE
FINANCIAL SERVICES
100.00
100.00
41
37
2
FORUM SERVICIOS FINANCIEROS, S.A.
CHILE
FINANCIAL SERVICES
100.00
100.00
239
202
53
FUTURO FAMILIAR, S.A. DE C.V.
MEXICO                             
IN LIQUIDATION
100.00
100.00
1
1
G NETHERLANDS BV
NETHERLANDS
INVESTMENT COMPANY
100.00
100.00
393
327
(2)
GARANTI BANK SA
ROMANIA
BANKING
100.00
100.00
254
315
29
GARANTI BBVA AS (1)
TURKEY
BANKING
49.85
49.85
3,124
4,241
1,091
GARANTI BBVA EMEKLILIK AS
TURKEY
INSURANCES SERVICES
84.91
84.91
80
34
58
GARANTI BBVA FACTORING AS
TURKEY
FINANCIAL SERVICES
81.84
81.84
19
10
13
GARANTI BBVA FILO AS
TURKEY
SERVICES
100.00
100.00
1
17
49
GARANTI BBVA LEASING AS
TURKEY
FINANCIAL SERVICES
100.00
100.00
90
72
18
GARANTI BBVA PORTFOY AS
TURKEY
INVESTMENT FUND
MANAGEMENT
100.00
100.00
17
11
6
GARANTI BBVA YATIRIM AS
TURKEY
FINANCIAL SERVICES
100.00
100.00
87
38
48
GARANTI BILISIM TEKNOLOJISI VE TIC TAS
TURKEY
SERVICES
100.00
100.00
1
1
GARANTI DIVERSIFIED PAYMENT RIGHTS FINANCE
COMPANY
CAYMAN ISLANDS
OTHER ISSUANCE
COMPANIES
100.00
100.00
(35)
27
GARANTI FILO SIGORTA ARACILIK HIZMETLERI A.S.
TURKEY
FINANCIAL SERVICES
100.00
100.00
GARANTI HOLDING BV
NETHERLANDS
INVESTMENT COMPANY
100.00
100.00
526
394
GARANTI KONUT FINANSMANI DANISMANLIK
HIZMETLERI AS (GARANTI MORTGAGE)
TURKEY
SERVICES
100.00
100.00
GARANTI KULTUR AS
TURKEY
SERVICES
100.00
100.00
GARANTI ODEME SISTEMLERI AS (GOSAS)
TURKEY
FINANCIAL SERVICES
100.00
100.00
1
2
GARANTI YATIRIM ORTAKLIGI AS (1) (2)
TURKEY
INVESTMENT COMPANY
3.61
3.61
3
GARANTIBANK BBVA INTERNATIONAL N.V.
NETHERLANDS
BANKING
100.00
100.00
675
591
18
GESCAT GESTIO DE SOL SL
SPAIN
REAL ESTATE
100.00
100.00
9
11
(2)
GESCAT LLEVANT, S.L.
SPAIN
REAL ESTATE
100.00
100.00
5
5
GESCAT LLOGUERS SL
SPAIN
REAL ESTATE
100.00
100.00
3
4
GESCAT VIVENDES EN COMERCIALITZACIO SL
SPAIN
REAL ESTATE
100.00
100.00
87
89
(2)
GESTION DE PREVISION Y PENSIONES SA
SPAIN
PENSION FUND
MANAGEMENT
60.00
60.00
9
17
4
GESTION Y ADMINISTRACION DE RECIBOS, S.A. -
GARSA
SPAIN
SERVICES
100.00
100.00
1
1
GRAN JORGE JUAN SA
SPAIN
REAL ESTATE
100.00
100.00
424
437
14
GRUPO FINANCIERO BBVA MEXICO SA DE CV
MEXICO                             
FINANCIAL SERVICES
99.98
99.98
7,402
11,040
2,731
INMESP DESARROLLADORA, S.A. DE C.V.
MEXICO                             
REAL ESTATE
100.00
100.00
19
16
3
INMUEBLES Y RECUPERACIONES CONTINENTAL SA
PERU                               
REAL ESTATE
100.00
100.00
40
38
2
(*)  Amount without considering the interim dividends of the year, according to the provisional financial statements of each company, generally as of December 31, 2021. In the
carrying amount (net of provision and hedge in foreign operations), the Group´s ownership percentage has been applied, without considering the impairment of goodwill.
Information on foreign companies at exchange rate as of December 31, 2021.
(**)  In accordance with Article 3 of Royal Decree 1159/2010, of September 17, in order to determine the state, the voting power relating to subsidiaries was added to the voting
power directly held by the parent. Therefore, the number of votes corresponding to the parent company (including indirect control subsidiaries), corresponds to each subsidiary
holding a direct ownership interest.
(1) Full consolidation method is used according to accounting rules (see Glossary).
(2) The percentage of voting rights owned by the Group entities in this company is 99.97%.
  P.196
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Additional information on subsidiaries and structured entities composing the BBVA Group
(Continued)
% share of participation (**) 
Millions of Euros (*)
Affiliate entity data
Company
Location
Activity
Direct
Indirect
Total
Net carrying
amount
Equity excluding
profit (loss)
31.12.21
Profit (loss)
31.12.21
INVERAHORRO SL
SPAIN
INVESTMENT
COMPANY
100.00
100.00
112
115
(3)
INVERSIONES ALDAMA, C.A.
VENEZUELA
IN LIQUIDATION
100.00
100.00
INVERSIONES BANPRO INTERNATIONAL INC
NV (1)
CURAÇAO
INVESTMENT
COMPANY
48.00
48.01
16
47
4
INVERSIONES BAPROBA CA
VENEZUELA
FINANCIAL
SERVICES
100.00
100.00
INVERSIONES P.H.R.4, C.A.
VENEZUELA
INACTIVE
60.46
60.46
JALE PROCAM, S.L. (EN LIQUIDACIÓN)
SPAIN
IN LIQUIDATION
50.00
50.00
(60)
(3)
MADIVA SOLUCIONES, S.L.
SPAIN
SERVICES
100.00
100.00
3
3
MISAPRE, S.A. DE C.V.
MEXICO                             
IN LIQUIDATION
100.00
100.00
MOMENTUM SOCIAL INVESTMENT HOLDING,
S.L.
SPAIN
INVESTMENT
COMPANY
100.00
100.00
7
8
MOTORACTIVE IFN SA
ROMANIA
FINANCIAL
SERVICES
100.00
100.00
35
30
3
MOTORACTIVE MULTISERVICES SRL
ROMANIA
SERVICES
100.00
100.00
2
1
MOVISTAR CONSUMER FINANCE COLOMBIA
SAS
COLOMBIA                           
FINANCIAL
SERVICES
50.00
50.00
1
4
(2)
MULTIASISTENCIA OPERADORA S.A. DE C.V.
MEXICO                             
INSURANCES
SERVICES
100.00
100.00
MULTIASISTENCIA SERVICIOS S.A. DE C.V.
MEXICO                             
INSURANCES
SERVICES
100.00
100.00
MULTIASISTENCIA, S.A. DE C.V.
MEXICO                             
INSURANCES
SERVICES
100.00
100.00
47
34
13
OPCION VOLCAN, S.A.
MEXICO                             
REAL ESTATE
100.00
100.00
2
2
OPENPAY ARGENTINA SA
ARGENTINA
PAYMENT
ENTITIES
100.00
100.00
5
10
OPENPAY COLOMBIA SAS
COLOMBIA                           
PAYMENT
ENTITIES
100.00
100.00
2
1
(1)
OPENPAY PERÚ SA
PERU                               
PAYMENT
ENTITIES
100.00
100.00
3
3
(1)
OPENPAY S.A. DE C.V.
MEXICO                             
PAYMENT
ENTITIES
100.00
100.00
18
4
1
OPENPAY SERVICIOS S.A. DE C.V.
MEXICO                             
SERVICES
100.00
100.00
OPERADORA DOS LAGOS S.A. DE C.V.
MEXICO                             
SERVICES
100.00
100.00
OPPLUS OPERACIONES Y SERVICIOS SA
SPAIN
SERVICES
100.00
100.00
1
16
6
PECRI INVERSION SL
SPAIN
INVESTMENT
COMPANY
100.00
100.00
265
263
2
PORTICO PROCAM, S.L.
SPAIN
REAL ESTATE
100.00
100.00
26
26
PROMOTORA DEL VALLES, S.L.
SPAIN
REAL ESTATE
100.00
100.00
51
51
8
PROMOU CT GEBIRA, S.L.
SPAIN
REAL ESTATE
100.00
100.00
2
2
PROMOU CT OPENSEGRE, S.L.
SPAIN
REAL ESTATE
100.00
100.00
5
5
PRONORTE UNO PROCAM, S.A.
SPAIN
REAL ESTATE
100.00
100.00
1
1
PROPEL EXPLORER FUND I SL
SPAIN
INVESTMENT
COMPANY
99.50
99.50
12
13
(1)
PROPEL VENTURE PARTNERS BRAZIL S.L.
SPAIN
INVESTMENT
COMPANY
99.80
99.80
11
11
1
PROPEL VENTURE PARTNERS GLOBAL, S.L
SPAIN
FINANCIAL
SERVICES
99.50
99.50
63
91
84
PROPEL VENTURE PARTNERS US FUND I, L.P.
UNITED STATES
FINANCIAL
SERVICES
99.50
99.50
235
175
87
PRO-SALUD, C.A.
VENEZUELA
INACTIVE
58.86
58.86
PROVINCIAL DE VALORES CASA DE BOLSA CA
VENEZUELA
SECURITIES
DEALER
90.00
90.00
1
1
PROVINCIAL SDAD.ADMIN.DE ENTIDADES DE
INV.COLECTIVA CA
VENEZUELA
INVESTMENT
FUND
MANAGEMENT
100.00
100.00
1
1
PROVIVIENDA ENTIDAD RECAUDADORA Y
ADMIN.DE APORTES, S.A.
BOLIVIA                           
PENSION FUND
MANAGEMENT
100.00
100.00
2
2
(*) Amount without considering the interim dividends of the year, according to the provisional financial statements of each company, generally as of December 31, 2021. In the
carrying amount (net of provision and hedge in foreign operations), the Group´s ownership percentage has been applied, without considering the impairment of goodwill.
Information on foreign companies at exchange rate as of December 31, 2021.
(**)  In accordance with Article 3 of Royal Decree 1159/2010, of September 17, in order to determine the state, the voting power relating to subsidiaries was added to the voting
power directly held by the parent. Therefore, the number of votes corresponding to the parent company (including indirect control subsidiaries), corresponds to each subsidiary
holding a direct ownership interest.
(1) Full consolidation method is used according to accounting rules (see Glossary).
  P.197
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Additional information on subsidiaries and structured entities composing the BBVA Group
(Continued)
% share of participation (**) 
Millions of Euros (*)
Affiliate entity data
Company
Location
Activity
Direct
Indirect
Total
Net carrying
amount
Equity excluding
profit (loss)
31.12.21
Profit (loss)
31.12.21
PSA FINANCE ARGENTINA COMPAÑIA
FINANCIERA SA
ARGENTINA
BANKING
50.00
50.00
10
13
7
RALFI IFN SA
ROMANIA
FINANCIAL
SERVICES
100.00
100.00
37
19
1
RPV COMPANY
CAYMAN
ISLANDS
OTHER
ISSUANCE
COMPANIES
100.00
100.00
(1)
1
SATICEM GESTIO SL
SPAIN
REAL ESTATE
100.00
100.00
4
4
SATICEM HOLDING SL
SPAIN
REAL ESTATE
100.00
100.00
5
5
SATICEM IMMOBILIARIA SL
SPAIN
REAL ESTATE
100.00
100.00
19
15
3
SATICEM IMMOBLES EN ARRENDAMENT SL
SPAIN
REAL ESTATE
100.00
100.00
2
2
SEGUROS PROVINCIAL CA
VENEZUELA
INSURANCES
SERVICES
100.00
100.00
10
5
5
SERVICIOS CORPORATIVOS DE SEGUROS, S.A.
DE C.V.
MEXICO                             
SERVICES
100.00
100.00
2
4
(2)
SERVICIOS EXTERNOS DE APOYO
EMPRESARIAL, S.A DE C.V.
MEXICO                             
SERVICES
100.00
100.00
7
7
(1)
SOCIEDAD DE ESTUDIOS Y ANALISIS
FINANCIERO SA
SPAIN
SERVICES
100.00
100.00
65
63
2
SOCIEDAD GESTORA DEL FONDO PUBLICO DE
REGULACION DEL MERCADO HIPOTECARIO SA
SPAIN
INACTIVE
77.20
77.20
SPORT CLUB 18 SA
SPAIN
INVESTMENT
COMPANY
100.00
100.00
11
10
1
TRIFOI REAL ESTATE SRL
ROMANIA
REAL ESTATE
100.00
100.00
1
1
UNIVERSALIDAD TIPS PESOS E-9
COLOMBIA                           
FINANCIAL
SERVICES
100.00
100.00
25
UNNIM SOCIEDAD PARA LA GESTION DE
ACTIVOS INMOBILIARIOS SA
SPAIN
REAL ESTATE
100.00
100.00
619
508
(4)
URBANIZADORA SANT LLORENC SA
SPAIN
INACTIVE
60.60
60.60
VERIDAS DIGITAL AUTHENTICATION
SOLUTIONS S.L.
SPAIN
SERVICES
51.00
51.00
1
4
VOLKSWAGEN FINANCIAL SERVICES
COMPAÑIA FINANCIERA SA
ARGENTINA
BANKING
51.00
51.00
18
23
12
(*) Amount without considering the interim dividends of the year, according to the provisional financial statements of each company, generally as of December 31, 2021. In the
carrying amount (net of provision and hedge in foreign operations), the Group´s ownership percentage has been applied, without considering the impairment of goodwill.
Information on foreign companies at exchange rate as of December 31, 2021.
(**)  In accordance with Article 3 of Royal Decree 1159/2010, of September 17, in order to determine the state, the voting power relating to subsidiaries was added to the voting
power directly held by the parent. Therefore, the number of votes corresponding to the parent company (including indirect control subsidiaries), corresponds to each subsidiary
holding a direct ownership interest. .
This Appendix is an integral part of Note 3 of the consolidated financial statements for the year ended December 31, 2021.
  P.198
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX II. Additional information on investments joint ventures and associates in the
BBVA Group as of December 31, 2021
Most significant companies are included, which together represent 99.9% of the total investment in this group.
% Legal share of participation
Millions of Euros (*)
Affiliate entity data
Company
Location
Activity
Direct
Indirect
Total
Net
carrying
amount
Assets
31.12.21
Liabilitie
s
31.12.21
Equity
excluding
profit
(loss)
31.12.21
Profit
(loss)
31.12.21
ASSOCIATES
ADQUIRA ESPAÑA, S.A.
SPAIN
SERVICES
44.44
44.44
4
19
11
8
1
ATOM BANK PLC
UNITED
KINGDOM
BANKING
38.97
38.97
77
4,765
4,568
226
(29)
AUREA, S.A. (CUBA)
CUBA
REAL ESTATE
49.00
49.00
4
10
1
9
BBVA ALLIANZ SEGUROS Y REASEGUROS, S.A.
SPAIN
INSURANCES SERVICES
50.00
50.00
254
805
253
547
5
COMPAÑIA ESPAÑOLA DE FINANCIACION DEL DESARROLLO
SA
SPAIN
PUBLIC COMPANIES AND
INSTITUTIONS
16.67
16.67
28
174
7
149
18
COMPAÑIA PERUANA DE MEDIOS DE PAGO SAC (VISANET
PERU)
PERU                               
ELECTRONIC MONEY
ENTITIES
21.15
21.15
2
184
176
2
5
FIDEICOMISO F/00185 FIMPE - FIDEICOMISO F/00185 PARA
EXTENDER A LA SOCIEDAD LOS BENEFICIOS DEL ACCESO A LA
INFRAESTRUCTURA DE LOS MEDIOS DE PAGO ELECTRONICOS
MEXICO                             
FINANCIAL SERVICES
28.50
28.50
1
3
4
(1)
METROVACESA SA
SPAIN
REAL ESTATE
9.44
11.41
20.85
259
2,790
720
2,060
10
PLAY DIGITAL SA
ARGENTINA
PAYMENT ENTITIES
10.83
10.83
1
11
2
18
(8)
REDSYS SERVICIOS DE PROCESAMIENTO SL
SPAIN
FINANCIAL SERVICES
24.90
24.90
19
108
33
71
4
ROMBO COMPAÑIA FINANCIERA SA
ARGENTINA
BANKING
40.00
40.00
7
121
104
16
1
SBD CREIXENT, S.A.
SPAIN
REAL ESTATE
23.05
23.05
1
4
1
4
SEGURIDAD Y PROTECCION BANCARIAS SA DE CV
MEXICO                             
SERVICES
26.14
26.14
1
3
3
SERVICIOS ELECTRONICOS GLOBALES SA DE CV
MEXICO                             
SERVICES
46.14
46.14
15
33
25
7
SERVIRED SOCIEDAD ESPAÑOLA DE MEDIOS DE PAGO SA
SPAIN
FINANCIAL SERVICES
28.72
28.72
7
110
84
27
(1)
SISTEMAS DE TARJETAS Y MEDIOS DE PAGO SA
SPAIN
PAYMENT ENTITIES
20.61
20.61
1
1,925
1,920
5
SOLARISBANK AG (1)
GERMANY
BANKING
15.40
15.40
61
3,450
3,218
259
(27)
TELEFONICA FACTORING COLOMBIA, S.A.
COLOMBIA                           
FINANCIAL SERVICES
24.30
24.30
1
68
64
1
2
TELEFONICA FACTORING ESPAÑA SA (2)
SPAIN
FINANCIAL SERVICES
30.00
30.00
4
84
70
7
7
TELEFONICA FACTORING MEXICO SA DE CV
MEXICO                             
IN LIQUIDATION
24.30
24.30
1
3
2
TF PERU SAC
PERU                               
FINANCIAL SERVICES
24.30
24.30
1
7
1
3
2
JOINT VENTURES
ALTURA MARKETS SOCIEDAD DE VALORES SA
SPAIN
SECURITIES DEALER
50.00
50.00
76
3,317
3,165
144
8
COMPAÑIA MEXICANA DE PROCESAMIENTO SA DE CV
MEXICO                             
SERVICES
50.00
50.00
8
17
17
CORPORACION IBV PARTICIPACIONES EMPRESARIALES, S.A.
(3)
SPAIN
INVESTMENT COMPANY
50.00
50.00
29
63
5
58
DESARROLLOS METROPOLITANOS DEL SUR, S.L.
SPAIN
REAL ESTATE
50.00
50.00
18
93
58
32
3
FIDEICOMISO 1729 INVEX ENAJENACION DE CARTERA (3)
MEXICO                             
REAL ESTATE
44.09
44.09
10
167
167
FIDEICOMISO F/402770-2 ALAMAR
MEXICO                             
REAL ESTATE
42.40
42.40
7
17
17
INVERSIONES PLATCO CA
VENEZUELA
FINANCIAL SERVICES
50.00
50.00
1
4
2
3
PROMOCIONS TERRES CAVADES, S.A.
SPAIN
REAL ESTATE
39.11
39.11
1
3
15
(12)
RCI COLOMBIA SA COMPAÑIA DE FINANCIAMIENTO
COLOMBIA                           
FINANCIAL SERVICES
49.00
49.00
40
630
549
66
15
(*)  In foreign companies the exchange rate of December 31, 2021 is applied.
(1) The percentage of voting rights owned by the Group entities in this company is 22.22%.
(2) Financial Statements as of December 31, 2020.
(3) Classified as Non-current asset in sell.
This Appendix is an integral part of Notes 3 and 16.1 of the consolidated financial statements for the year ended December 31, 2021.
  P.199
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX III. Changes and notifications of participations in the BBVA Group in 2021
Acquisitions or increases of interest ownership in consolidated subsidiaries
Company (*)
Type of transaction
Total voting rights
controlled after the
disposal
Effective Date for the
Transaction (or
Notification Date)
OPENPAY PERÚ SA
FOUNDING
100.00
08-Mar-21
MOVISTAR CONSUMER FINANCE COLOMBIA SAS
FOUNDING
50.00
31-Mar-21
PROPEL EXPLORER FUND I SL
FOUNDING
99.50
01-Jun-21
OPENPAY ARGENTINA SA
FOUNDING
100.00
01-Jul-21
(*) Variations of less than 0.1% have not been considered due to immateriality.
Changes and notifications of participations in the BBVA Group in 2021 (continued)
Disposals or reduction of interest ownership in consolidated subsidiaries
Company (*)
Type of
transaction
Total voting rights
controlled after the
disposal
Effective date
for the
transaction (or
notification
date)
BBVA AUTOMERCANTIL COMERCIO E ALUGER DE VEICULOS AUTOMOVEIS LDA.
LIQUIDATION
21-Jan-21
BBVA PARAGUAY SA
DISPOSAL
22-Jan-21
HOLVI PAYMENT SERVICE OY
DISPOSAL
01-Feb-21
CAIXASABADELL PREFERENTS SA
LIQUIDATION
04-Mar-21
BBVA INTERNATIONAL PREFERRED SOCIEDAD ANONIMA
LIQUIDATION
12-Mar-21
CAIXA TERRASSA SOCIETAT DE PARTICIPACIONS PREFERENTS SAU
LIQUIDATION
25-Mar-21
DENIZEN FINANCIAL, INC
MERGER
27-Apr-21
COVAULT, INC
MERGER
11-May-21
ENTRE2 SERVICIOS FINANCIEROS E.F.C SA
LIQUIDATION
21-May-21
BBVA TRANSFER SERVICES INC
DISPOSAL
01-Jun-21
BBVA FOREIGN EXCHANGE INC.
DISPOSAL
01-Jun-21
BBVA REAL ESTATE MEXICO, S.A. DE C.V.
LIQUIDATION
01-Jun-21
BBVA USA BANCSHARES, INC.
DISPOSAL
01-Jun-21
BBVA USA
DISPOSAL
01-Jun-21
SIMPLE FINANCE TECHNOLOGY CORP.
DISPOSAL
01-Jun-21
BBVA INSURANCE AGENCY, INC.
DISPOSAL
01-Jun-21
BBVA FINANCIAL CORPORATION
DISPOSAL
01-Jun-21
BBVA WEALTH SOLUTIONS, INC.
DISPOSAL
01-Jun-21
BBVA MORTGAGE CORPORATION
DISPOSAL
01-Jun-21
HUMAN RESOURCES PROVIDER, INC
DISPOSAL
01-Jun-21
HUMAN RESOURCES SUPPORT, INC
DISPOSAL
01-Jun-21
TUCSON LOAN HOLDINGS, INC.
DISPOSAL
01-Jun-21
COMPASS TEXAS MORTGAGE FINANCING, INC
DISPOSAL
01-Jun-21
PHOENIX LOAN HOLDINGS, INC.
DISPOSAL
01-Jun-21
COMPASS MORTGAGE FINANCING, INC.
DISPOSAL
01-Jun-21
COMPASS LOAN HOLDINGS TRS, INC.
DISPOSAL
01-Jun-21
PI HOLDINGS NO. 1, INC.
DISPOSAL
01-Jun-21
P.I. HOLDINGS NO. 3, INC.
DISPOSAL
01-Jun-21
COMPASS CAPITAL MARKETS, INC.
DISPOSAL
01-Jun-21
ARIZONA FINANCIAL PRODUCTS, INC
DISPOSAL
01-Jun-21
COMPASS LIMITED PARTNER, INC.
DISPOSAL
01-Jun-21
COMPASS GP, INC.
DISPOSAL
01-Jun-21
COMPASS SOUTHWEST, LP
DISPOSAL
01-Jun-21
TEXAS LOAN SERVICES LP
DISPOSAL
01-Jun-21
LIQUIDITY ADVISORS LP
DISPOSAL
01-Jun-21
COMPASS INSURANCE TRUST
DISPOSAL
01-Jun-21
GUARANTY BUSINESS CREDIT CORPORATION
DISPOSAL
01-Jun-21
TMF HOLDING INC.
DISPOSAL
01-Jun-21
(*) Variations of less than 0.1% have not been considered due to immateriality.
  P.200
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Company (*)
Type of
transaction
Total voting rights
controlled after the
disposal
Effective date
for the
transaction (or
notification
date)
GUARANTY PLUS HOLDING COMPANY
DISPOSAL
01-Jun-21
RWHC, INC
DISPOSAL
01-Jun-21
SAGE OG I, INC
DISPOSAL
01-Jun-21
SAGE OG2, LLC
DISPOSAL
01-Jun-21
BBVA TRANSFER HOLDING INC
DISPOSAL
01-Jun-21
BBVA OPEN PLATFORM INC
DISPOSAL
01-Jun-21
DALLAS CREATION CENTER, INC
DISPOSAL
01-Jun-21
AZLO BUSINESS, INC
DISPOSAL
01-Jun-21
UPTURN FINANCIAL INC
DISPOSAL
01-Jun-21
ARRAHONA AMBIT, S.L.
LIQUIDATION
01-Jun-21
ARRELS CT LLOGUER, S.A.
LIQUIDATION
01-Jun-21
GARRAF MEDITERRANIA, S.A.
LIQUIDATION
01-Jun-21
PROMOU CT 3AG DELTA, S.L.
LIQUIDATION
01-Jun-21
PROMOU CT EIX MACIA, S.L.
LIQUIDATION
01-Jun-21
PROMOU CT VALLES, S.L.
LIQUIDATION
01-Jun-21
PROMOCIONES Y CONSTRUCCIONES CERBAT, S.L.U.
LIQUIDATION
01-Jun-21
CETACTIUS SL
LIQUIDATION
01-Jun-21
PROV-INFI-ARRAHONA, S.L.
LIQUIDATION
03-Jun-21
BBVA PROCUREMENT SERVICES AMERICA DEL SUR SPA, EN LIQUIDACION
LIQUIDATION
01-Sep-21
BBVA IRELAND PLC ( En liquidación)
LIQUIDATION
28-Oct-21
PUERTO CIUDAD LAS PALMAS, S.A.
LIQUIDATION
17-Nov-21
PARCSUD PLANNER, S.L.
LIQUIDATION
14-Dec-21
PROMOU GLOBAL, S.L.
LIQUIDATION
14-Dec-21
NOVA TERRASSA 3, S.L.
LIQUIDATION
14-Dec-21
OPPLUS SAC (En liquidación)
LIQUIDATION
15-Dec-21
IRIDION SOLUCIONS IMMOBILIARIES SL
LIQUIDATION
16-Dec-21
QIPRO SOLUCIONES S.L.
DISPOSAL
22-Dec-21
CATALONIA GEBIRA, S.L. (EN LIQUIDACION)
LIQUIDATION
22-Dec-21
INVERPRO DESENVOLUPAMENT, S.L.
LIQUIDATION
22-Dec-21
INPAU, S.A.
LIQUIDATION
31-Dec-21
(*) Variations of less than 0.1% have not been considered due to immateriality.
Changes and notifications of participations in the BBVA Group in 2021 (continued)
Business combinations and other acquisitions or increases of interest ownership in associates and
joint-ventures accounted for under the equity method
Company (*)
Type of transaction
Total voting rights
controlled after the
disposal
Effective date for the
transaction (or
notification date)
PLAY DIGITAL SA
SHAREHOLDERS
AGREEMENT
10.83
01-Mar-21
REDSYS SERVICIOS DE PROCESAMIENTO SL
DISPOSAL
24.90
02-Sep-21
COMPAÑIA PERUANA DE MEDIOS DE PAGO SAC (VISANET PERU)
DISPOSAL
21.15
01-Oct-21
SISTEMAS DE TARJETAS Y MEDIOS DE PAGO SA
DISPOSAL
20.61
14-Oct-21
(*) Variations of less than 0.1% have not been considered due to immateriality.
  P.201
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Changes and notifications of participations in the BBVA Group in 2021 (continued)
Disposal or reduction of interest ownership in associates and joint-ventures companies accounted
for under the equity method
Company (*)
Type of transaction
Total voting rights
controlled after the
disposal
Effective date for the
transaction (or
notification date)
DIVARIAN PROPIEDAD, S.A.U.
DISPOSAL
15-Oct-21
SOLARISBANK AG (1)
CAPITAL INCREASE
DILUTION
15.40
16-Dec-21
CORPORATIVO VITAMEDICA, S.A. DE C.V.
DISPOSAL
22-Jan-21
SERVICIOS VITAMEDICA, S.A. DE C.V.
DISPOSAL
22-Jan-21
VITAMEDICA ADMINISTRADORA, S.A. DE C.V
DISPOSAL
22-Jan-21
(*) Variations of less than 0.1% have not been considered due to immateriality.
(1) The percentage of voting rights owned by the Group entities in this company is 22.22%.
This Appendix is an integral part of Notes 3 and 16.1 of the consolidated financial statements for the year ended December 31, 2021.
  P.202
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX IV. Fully consolidated subsidiaries with more than 10% owned by non-Group
shareholders as of December 31, 2021
% of voting rights controlled by the
Bank
Company
Activity
Direct
Indirect
Total
BBVA BANCO CONTINENTAL SA
BANKING
46.12
46.12
BANCO PROVINCIAL SA - BANCO UNIVERSAL
BANKING
1.46
53.75
55.21
INVERSIONES BANPRO INTERNATIONAL INC NV
INVESTMENT COMPANY
48.00
48.01
PRO-SALUD, C.A.
INACTIVE
58.86
58.86
INVERSIONES P.H.R.4, C.A.
INACTIVE
60.46
60.46
BBVA PREVISION AFP SA ADM.DE FONDOS DE PENSIONES
PENSION FUND MANAGEMENT
75.00
5.00
80.00
COMERCIALIZADORA CORPORATIVA SAC
FINANCIAL SERVICES
50.00
50.00
DISTRITO CASTELLANA NORTE, S.A.
REAL ESTATE
75.54
75.54
GESTION DE PREVISION Y PENSIONES SA
PENSION FUND MANAGEMENT
60.00
60.00
F/253863 EL DESEO RESIDENCIAL
REAL ESTATE
65.00
65.00
DATA ARCHITECTURE AND TECHNOLOGY S.L.
SERVICES
51.00
51.00
VOLKSWAGEN FINANCIAL SERVICES COMPAÑIA FINANCIERA SA
BANKING
51.00
51.00
FIDEICOMISO LOTE 6.1 ZARAGOZA
REAL ESTATE
59.99
59.99
F/11395 FIDEICOMISO IRREVOCABLE DE ADMINISTRACION CON
DERECHO DE REVERSION
REAL ESTATE
42.40
42.40
VERIDAS DIGITAL AUTHENTICATION SOLUTIONS S.L.
SERVICES
51.00
51.00
MOVISTAR CONSUMER FINANCE COLOMBIA SAS
FINANCIAL SERVICES
50.00
50.00
GARANTI BBVA EMEKLILIK AS
INSURANCES SERVICES
84.91
84.91
FOMENTO Y DESARROLLO DE CONJUNTOS RESIDENCIALES S.L. EN
LIQUIDACION
IN LIQUIDATION
60.00
60.00
BBVA INFORMATION TECHNOLOGY ESPAÑA SL
SERVICES
76.00
76.00
JALE PROCAM, S.L. (EN LIQUIDACIÓN)
IN LIQUIDATION
50.00
50.00
PSA FINANCE ARGENTINA COMPAÑIA FINANCIERA SA
BANKING
50.00
50.00
This Appendix is an integral part of Note 3 of the consolidated financial statements for the year ended December 31, 2021.
  P.203
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX V. BBVA Group’s structured entities as of December 31, 2021. Securitization
funds
 
Millions of Euros
Securitization fund
(consolidated)
Company
Origination
date
Total securitized
exposures at the
origination date
Total securitized
exposures as of
December 31, 2021
TDA 18 MIXTO, FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
20-Nov-03
91
9
TDA 22 Mixto, FTA (Unnim)
BANCO BILBAO VIZCAYA ARGENTARIA SA
09-Dec-04
592
17
AYT Hipotecario Mixto IV, FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
27-Jun-05
100
10
AYT HIP MIXTO V
BANCO BILBAO VIZCAYA ARGENTARIA SA
21-Jul-06
120
22
TDA 27 Mixto, FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
22-Dec-06
275
69
TDA 28 Mixto, FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
23-Jul-07
250
70
HIPOCAT 6 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
17-Sep-03
850
68
HIPOCAT 7 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
08-Jun-04
1,400
166
HIPOCAT 8 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
06-May-05
1,500
179
HIPOCAT 9 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
25-Nov-05
1,016
149
HIPOCAT 10 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
05-Jul-06
1,526
236
HIPOCAT 11 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
09-Mar-07
1,628
307
TDA 19 MIXTO, FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
27-Feb-04
600
20
TDA 23 MIXTO, FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
18-Mar-05
860
25
TDA TARRAGONA 1 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
30-Nov-07
397
81
GAT VPO (UNNIM)
BANCO BILBAO VIZCAYA ARGENTARIA SA
25-Jun-09
780
45
BBVA CONSUMO 10 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
08-Jul-19
2,000
1,364
BBVA CONSUMO 11 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
12-Mar-21
2,500
2,053
BBVA CONSUMO 9 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
27-Mar-17
1,375
405
BBVA CONSUMER AUTO 2018-1
BANCO BILBAO VIZCAYA ARGENTARIA SA
18-Jun-18
800
379
BBVA CONSUMER AUTO 2020-1
BANCO BILBAO VIZCAYA ARGENTARIA SA
15-Jun-20
1,100
1,100
BBVA RMBS 1 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
19-Feb-07
2,500
743
BBVA RMBS 2 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
26-Mar-07
5,000
1,355
BBVA RMBS 3 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
22-Jul-07
3,000
1,300
BBVA RMBS 5 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
24-May-08
5,000
2,312
BBVA RMBS 9 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
18-Apr-10
1,295
734
BBVA RMBS 10 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
19-Jun-11
1,600
1,011
BBVA RMBS 11 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
09-Jun-12
1,400
892
BBVA RMBS 12 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
09-Dec-13
4,350
2,763
BBVA RMBS 13 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
14-Jul-14
4,100
2,730
BBVA RMBS 14 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
24-Nov-14
700
397
BBVA RMBS15 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
11-May-15
4,000
2,681
BBVA RMBS 16 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
09-May-16
1,600
1,129
BBVA RMBS 17 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
21-Nov-16
1,800
1,309
BBVA RMBS 18 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
20-Nov-17
1,800
1,484
BBVA RMBS 19 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
25-Nov-19
2,000
1,807
BBVA RMBS 20 FT
BANCO BILBAO VIZCAYA ARGENTARIA SA
14-Jun-21
2,500
2,500
BBVA LEASING 1 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
24-Jun-07
2,500
81
BBVA LEASING 2 FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
27-Jul-20
2,100
1,353
BBVA-6 FTPYME FTA
BANCO BILBAO VIZCAYA ARGENTARIA SA
10-Jun-07
1,500
37
  P.204
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX VI. Details of the outstanding subordinated debt and preferred securities
issued by the Bank or entities in the Group consolidated as of December 31, 2021, 2020
and 2019
Outstanding as of December 31, 2021, 2020 and 2019 of subordinated issues
Millions of Euros
Issuer entity and issued date
Currency
December
2021
December
2020
December
2019
Prevailing
Interest Rate
as of December
31, 2021
Maturity
Date
Issues in Euros
BANCO BILBAO VIZCAYA ARGENTARIA S.A.
March-08
EUR
125
125
125
6.03%
3-Mar-33
July-08
EUR
100
100
100
6.20%
4-Jul-23
February-15
EUR
1,500
6.75%
Perpetual
April-16
EUR
1,000
1,000
8.88%
Perpetual
February-17
EUR
1,000
1,000
1,000
3.50%
10-Feb-27
February-17
EUR
99
99
99
4.00%
24-Feb-32
March-17
EUR
65
65
65
4.00%
24-Feb-32
May-17
EUR
150
150
150
2.54%
24-May-27
May-17
EUR
500
500
500
5.88%
Perpetual
September-18
EUR
1,000
1,000
1,000
5.88%
Perpetual
February-19
EUR
750
750
750
2.58%
22-Feb-29
March-19
EUR
1,000
1,000
1,000
6.00%
Perpetual
January-20
EUR
994
994
1.00%
16-Jan-30
July-20
EUR
1,000
1,000
6.00%
Perpetual
Different issues
EUR
245
330
379
Total issued in Euros
EUR
7,028
8,113
7,668
  P.205
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Outstanding as of December 31, 2021, 2020 and 2019 of subordinated issues (continued)
Millions of Euros
Issuer entity and issued date
Currency
December
2021
December
2020
December
2019
Prevailing
Interest Rate
as of December
31, 2021
Maturity
Date
Issues in foreign currency
BANCO BILBAO VIZCAYA ARGENTARIA S.A.
March-17
USD
106
98
107
5.70%
31-Mar-32
November-17
USD
883
815
890
6.13%
Perpetual
May-18
USD
263
243
265
5.25%
29-May-33
September-19
USD
883
815
890
6.50%
Perpetual
Subtotal
USD
2,135
1,970
2,152
May-17
CHF
19
19
18
1.60%
24-May-27
Subtotal
CHF
19
19
18
July-20
GBP
357
334
3.10%
15-Jul-31
Subtotal
GBP
357
334
BBVA GLOBAL FINANCE LTD (*)
December-95
USD
176
162
177
7.00%
1-Dec-25
Subtotal
USD
176
162
177
BBVA BANCOMER S.A. INSTITUCION DE
BANCA MULTIPLE GRUPO FINANCIERO
BBVA BANCOMER
April-10
USD
667
7.25%
22-Apr-20
March-11
USD
612
667
6.50%
10-Mar-21
July-12
USD
1,329
1,223
1,333
6.75%
30-Sep-22
November-14
USD
177
163
178
5.35%
12-Nov-29
January-18
USD
886
815
889
5.13%
18-Jan-33
September-19
USD
665
612
667
5.88%
13-Sep-34
Subtotal
USD
3,057
3,425
4,401
BANCO BILBAO VIZCAYA ARGENTARIA
URUGUAY S.A.
Different issues
USD
2
Subtotal
USD
2
BBVA PARAGUAY S.A. (**)
November-14
USD
16
18
6.75%
5-Nov-21
November-15
USD
20
22
6.70%
18-Nov-22
Subtotal
USD
37
40
BBVA USA (**)
March-05
USD
203
5.50%
1-Apr-20
March-06
USD
58
63
5.90%
1-Apr-26
April-15
USD
570
623
3.88%
10-Apr-25
Subtotal
USD
628
889
(*)  The issuances of BBVA Global Finance, Ltd, are guaranteed (secondary liability) by the Bank.
(**) Companies sold in 2021 (see Note 3).
  P.206
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Outstanding as of December 31, 2021, 2020 and 2019 of subordinated issues
Millions of Euros
Issuer entity and issued date (continued)
Currency
December
2021
December
2020
December
2019
Prevailing
Interest Rate
as of December
31, 2021
Maturity
Date
BBVA COLOMBIA S.A.
September-11
COP
25
29
4.45%
19-Sep-21
September-11
COP
35
37
42
4.70%
19-Sep-26
February-13
COP
44
47
54
3.60%
19-Feb-23
February-13
COP
37
39
45
3.89%
19-Feb-28
November-14
COP
20
21
24
4.38%
26-Nov-29
November-14
COP
32
30
34
4.50%
26-Nov-34
Subtotal
COP
168
200
229
April-15
USD
349
324
333
4.88%
21-Apr-25
Subtotal
USD
349
324
333
BBVA BANCO CONTINENTAL S.A.
June-07
PEN
19
18
22
3.47%
18-Jun-32
November-07
PEN
17
16
19
3.56%
19-Nov-32
July-08
PEN
15
15
17
3.06%
8-Jul-23
September-08
PEN
16
16
18
3.09%
9-Sep-23
December-08
PEN
10
9
11
4.19%
15-Dec-33
Subtotal
PEN
77
74
87
May-07
USD
18
16
18
6.00%
14-May-27
February-08
USD
18
17
18
6.47%
28-Feb-28
October-13
USD
40
37
41
6.53%
2-Oct-28
September-14
USD
272
257
269
5.25%
22-Sep-29
Subtotal
USD
349
327
346
GARANTI BBVA AS
May-17
USD
645
607
664
6.13%
24-May-27
Subtotal
USD
645
607
664
October-19
TRY
17
28
38
16.00%
7-Oct-29
February-20
TRY
49
82
17.95%
14-Feb-30
Subtotal
TRY
66
110
38
Total issues in other currencies
7,398
8,217
9,376
Outstanding as of December 31, 2021, 2020 and 2019 of subordinated issues (Millions of euros)
December 2021
December 2020
December 2019
Issuer entity and issued date
Currency
Amount
Issued
Currency
Amount
Issued
Currency
Amount
Issued
BBVA COLOMBIA S.A.
December-93
COP
COP
COP
20
BBVA International Preferred, S.A.U.
July-07
GBP
GBP
35
GBP
37
PHOENIX LOAN HOLDINGS INC.
November-00
USD
USD
17
USD
19
CAIXA TERRASSA SOCIETAT DE
PARTICIPACIONS PREFERENTS SAU
August-05
EUR
EUR
74
EUR
28
CAIXASABADELL PREFERENTS S.A.
July-06
EUR
EUR
85
EUR
56
  P.207
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX VII Consolidated balance sheets held in foreign currency as of December 31,
2021, 2020 and 2019
U.S. Dollar
Mexican
pesos
Turkish
lira
Other foreign
currencies
Total foreign
currencies
December 2021
Assets
Cash, cash balances at central banks and other demand
deposits
19,164
5,816
893
4,245
30,118
Financial assets held for trading
10,699
18,973
1,104
8,840
39,615
Non- trading financial assets mandatorily at fair value
through profit or loss
1,039
4,114
2
83
5,239
Financial assets at fair value through comprehensive income
6,455
9,323
2,325
8,697
26,800
Financial assets at amortized cost
46,223
57,580
21,655
38,657
164,115
Joint-ventures and associates
5
15
263
283
Tangible assets
12
1,902
558
935
3,408
Other assets
(204)
3,607
1,046
1,248
5,697
Total
83,393
101,331
27,583
62,969
275,276
Liabilities
Financial liabilities held for trading
10,448
13,784
450
1,312
25,994
Financial liabilities at amortized cost
67,306
60,570
14,946
43,859
186,681
Other liabilities
3,261
13,234
779
2,029
19,302
Total
81,015
87,588
16,175
47,200
231,977
December 2020
Assets
Cash, cash balances at central banks and other demand
deposits
16,615
4,847
772
4,130
26,365
Financial assets held for trading
5,114
22,154
359
6,112
33,740
Non- trading financial assets mandatorily at fair value
through profit or loss
883
3,369
7
291
4,549
Financial assets at fair value through comprehensive income
7,073
7,723
2,489
8,087
25,373
Financial assets at amortized cost
39,841
53,184
26,810
38,036
157,871
Joint-ventures and associates
5
14
246
265
Tangible assets
15
1,819
858
852
3,544
Other assets
83,406
2,053
1,191
2,009
88,658
Total
152,953
95,163
32,486
59,764
340,366
Liabilities
Financial liabilities held for trading
4,562
18,489
471
772
24,295
Financial liabilities at amortized cost
67,165
54,429
18,930
43,468
183,993
Other liabilities
78,724
6,662
687
7,393
93,466
Total
150,452
79,580
20,088
51,633
301,753
December 2019
Assets
Cash, cash balances at central banks and other demand
deposits
16,930
4,414
499
5,330
27,173
Financial assets held for trading
5,549
18,543
242
5,257
29,591
Non- trading financial assets mandatorily at fair value
through profit or loss
900
3,509
4
116
4,529
Financial assets at fair value through comprehensive income
14,269
6,178
2,748
5,541
28,735
Financial assets at amortized cost
107,865
56,963
29,125
35,906
229,859
Joint-ventures and associates
5
20
252
277
Tangible assets
921
2,214
1,050
1,026
5,211
Other assets
1,946
2,147
1,174
5,508
10,775
Total
148,384
93,989
34,842
58,934
336,149
Liabilities
Financial liabilities held for trading
4,063
16,064
170
2,465
22,762
Financial liabilities at amortized cost
136,661
54,733
20,681
36,758
248,834
Other liabilities
5,555
6,757
881
8,172
21,365
Total
146,280
77,555
21,732
47,394
292,961
This Appendix is an integral part of Notes 2.2.15 of the consolidated financial statements for the year ended December 31, 2021.
  P.208
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX VIII. Consolidated income statements for the first and second half of 2021 and
2020
CONSOLIDATED INCOME STATEMENTS (Millions of Euros)
Six months
ended June 30,
2021
Six months
ended
December 31,
2021
Six months
ended June 30,
2020
Six months
ended
December 31,
2020
Interest and other income
10,962
12,053
11,828
10,561
Interest expense
(4,007)
(4,322)
(4,267)
(3,530)
NET INTEREST INCOME
6,955
7,731
7,561
7,031
Dividend income
125
50
74
63
Share of profit or loss of entities accounted for using the equity method
(5)
6
(17)
(22)
Fee and commission income
3,311
3,686
2,987
2,992
Fee and commission expense
(996)
(1,235)
(929)
(928)
Gains (losses) on derecognition of financial assets and liabilities not measured at fair value through
profit or loss, net
121
13
202
(63)
Gains (losses) on financial assets and liabilities held for trading, net
463
(122)
270
507
Gains (losses) on non-trading financial assets mandatorily at fair value through profit or loss, net
280
152
129
80
Gains (losses) on financial assets and liabilities designated at fair value through profit or loss, net
96
239
203
(146)
Gains (losses) from hedge accounting, net
(81)
(133)
35
(28)
Exchange differences, net
206
677
176
183
Other operating income
340
321
221
271
Other operating expense
(997)
(1,044)
(814)
(848)
Income from insurance and reinsurance contracts
1,350
1,243
1,307
1,190
Expense from insurance and reinsurance contracts
(909)
(776)
(765)
(755)
GROSS INCOME
10,259
10,807
10,639
9,527
Administration costs
(3,983)
(4,313)
(3,999)
(3,801)
    Personnel expense
(2,371)
(2,675)
(2,385)
(2,310)
    Other administrative expense
(1,612)
(1,638)
(1,614)
(1,491)
Depreciation and amortization
(615)
(619)
(661)
(627)
Provisions or reversal of provisions
(928)
(90)
(518)
(228)
Impairment or reversal of impairment on financial assets not measured at fair value through profit
or loss or net gains by modification
(1,580)
(1,454)
(3,572)
(1,607)
    Financial assets measured at amortized cost
(1,587)
(1,430)
(3,502)
(1,658)
    Financial assets at fair value through other comprehensive income
8
(25)
(70)
52
NET OPERATING INCOME
3,153
4,331
1,889
3,264
Impairment or reversal of impairment of investments in joint ventures and associates
(60)
(130)
Impairment or reversal of impairment on non-financial assets
(196)
(26)
(65)
(88)
    Tangible assets
(158)
(3)
(62)
(63)
    Intangible assets
(5)
(14)
(3)
(16)
    Other assets
(33)
(8)
(9)
Gains (losses) on derecognition of non-financial assets and subsidiaries, net
5
19
3
(10)
Negative goodwill recognized in profit or loss
Gains (losses) from non-current assets and disposal groups classified as held for sale not
qualifying as discontinued operations   
(73)
33
(10)
454
PROFIT (LOSS) BEFORE TAX FROM CONTINUING OPERATIONS
2,889
4,358
1,757
3,490
Tax expense or income related to profit or loss from continuing operations
(782)
(1,127)
(477)
(982)
PROFIT (LOSS) AFTER TAX FROM CONTINUING OPERATIONS
2,107
3,231
1,281
2,508
Profit (loss) after tax from discontinued operations
280
(2,104)
375
PROFIT (LOSS)
2,387
3,231
(823)
2,883
ATTRIBUTABLE TO MINORITY INTEREST (NON-CONTROLLING INTEREST)
476
489
333
423
ATTRIBUTABLE TO OWNERS OF THE PARENT
1,911
2,742
(1,157)
2,462
Six months
ended June 30,
2021
Six months
ended
December 31,
2021
Six months
ended June 30,
2020
Six months
ended
December 31,
2020
EARNINGS (LOSSES) PER SHARE  (Euros)
0.26
0.41
(0.20)
0.34
Basic earnings (losses) per share from continuing operations
0.21
0.41
0.11
0.29
Diluted earnings (losses) per share from continuing operations
0.21
0.41
0.11
0.29
Basic earnings (losses) per share from discontinued operations
0.04
(0.32)
0.06
Diluted earnings (losses) per share from discontinued operations
0.04
(0.32)
0.06
  P.209
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX IX. Financial Statements of Banco Bilbao Vizcaya Argentaria, S.A.
ASSETS (Millions of Euros)
2021
2020 (*)
CASH, CASH BALANCES AT CENTRAL BANKS AND OTHER DEMAND DEPOSITS
38,821
44,107
FINANCIAL ASSETS HELD FOR TRADING
105,391
85,298
Derivatives
28,389
36,545
Equity instruments
15,146
10,682
Debt securities
11,546
9,983
Loans and advances to central banks
3,467
53
Loans and advances to credit institutions
31,300
17,291
Loans and advances to customers
15,543
10,743
NON-TRADING FINANCIAL ASSETS MANDATORILY AT FAIR VALUE THROUGH PROFIT OR LOSS
437
409
Equity instruments
172
183
Debt securities
125
142
Loans and advances to central banks
Loans and advances to credit institutions
Loans and advances to customers
140
84
FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
28,205
37,528
Equity instruments
1,103
881
Debt securities
27,102
36,648
FINANCIAL ASSETS AT AMORTIZED COST
231,276
225,914
Debt securities
22,312
23,241
Loans and advances to central banks
254
7
Loans and advances to credit institutions
8,371
8,762
Loans and advances to customers
200,339
193,903
DERIVATIVES - HEDGE ACCOUNTING
841
1,011
FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF INTEREST RATE RISK
5
51
INVESTMENTS IN SUBSIDIARIES, JOINT VENTURES AND ASSOCIATES
17,504
18,380
Subsidiaries
17,226
17,547
Joint ventures
54
54
Associates
225
780
TANGIBLE ASSETS
3,482
3,915
Properties, plant and equipment
3,396
3,836
For own use
3,396
3,836
Other assets leased out under an operating lease
Investment properties
87
80
INTANGIBLE ASSETS
841
840
Goodwill
Other intangible assets
841
840
TAX ASSETS
12,294
12,764
Current tax assets
546
633
Deferred tax assets
11,748
12,131
OTHER ASSETS
2,296
2,837
Insurance contracts linked to pensions
1,882
2,074
Inventories
Other
414
763
NON-CURRENT ASSETS AND DISPOSAL GROUPS CLASSIFIED AS HELD FOR SALE
885
9,978
TOTAL ASSETS
442,279
443,032
(*) Presented for comparison purposes only.
  P.210
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
LIABILITIES AND EQUITY (Millions of Euros)
2021
2020 (*)
FINANCIAL LIABILITIES HELD FOR TRADING
77,859
67,135
Derivatives
27,054
35,396
Short positions
13,148
9,625
Deposits from central banks
8,946
1,256
Deposits from credit institutions
14,821
13,901
Customer deposits
13,890
6,957
Debt certificates
Other financial liabilities
FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
2,238
3,267
Deposits from central banks
Deposits from credit institutions
Customer deposits
2,238
3,267
Debt certificates
Other financial liabilities
Memorandum item: Subordinated liabilities
FINANCIAL LIABILITIES AT AMORTIZED COST
321,848
331,189
Deposits from central banks
40,839
37,903
Deposits from credit institutions
14,936
22,106
Customer deposits
216,452
217,360
Debt certificates
37,866
43,692
Other financial liabilities
11,756
10,127
Memorandum item: Subordinated liabilities
9,912
11,096
DERIVATIVES - HEDGE ACCOUNTING
2,126
1,510
FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF INTEREST RATE
RISK
PROVISIONS
4,488
4,449
Pensions and other post-employment defined benefit obligations
3,027
3,544
Other long term employee benefits
600
18
Provisions for taxes and other legal contingencies
401
439
Commitments and guarantees given
310
270
Other provisions
150
177
TAX LIABILITIES
999
1,071
Current tax liabilities
187
173
Deferred tax liabilities
812
898
OTHER LIABILITIES
1,885
1,543
LIABILITIES INCLUDED IN DISPOSAL GROUPS CLASSIFIED AS HELD FOR SALE
TOTAL LIABILITIES
411,443
410,164
(*) Presented for comparison purposes only.
  P.211
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
LIABILITIES AND EQUITY (Continued) (Millions of Euros)
2021
2020 (*)
STOCKHOLDERS’ FUNDS
32,296
33,992
Capital
3,267
3,267
Paid up capital
3,267
3,267
Unpaid capital which has been called up
Share premium
23,599
23,992
Equity instruments issued other than capital
Equity component of compound financial instruments
Other equity instruments issued
Other equity
49
34
Retained earnings
6,436
8,859
Revaluation reserves
Other reserves
(1,026)
31
Less: treasury shares
(574)
(9)
Profit or loss attributable to owners of the parent
1,080
(2,182)
Less: interim dividends
(533)
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)
(1,461)
(1,124)
Items that will not be reclassified to profit or loss
(1,177)
(1,376)
Actuarial gains (losses) on defined benefit pension plans
(52)
(61)
Non-current assets and disposal groups classified as held for sale
Fair value changes of equity instruments measured at fair value through other comprehensive income
(1,127)
(1,294)
Hedge ineffectiveness of fair value hedges for equity instruments measured at fair value through other
comprehensive income
Fair value changes of equity instruments measured at fair value through other comprehensive income
(hedged item)
Fair value changes of equity instruments measured at fair value through other comprehensive income
(hedging instrument)
Fair value changes of financial liabilities at fair value through profit or loss attributable to changes in
their credit risk
2
(21)
Items that may be reclassified to profit or loss
(284)
252
Hedge of net investments in foreign operations (effective portion)
Foreign currency translation
Hedging derivatives. Cash flow hedges (effective portion)
(626)
(100)
Fair value changes of debt instruments measured at fair value through other comprehensive income
342
352
Hedging instruments (non-designated items)
Non-current assets and disposal groups classified as held for sale
TOTAL EQUITY
30,836
32,867
TOTAL EQUITY AND TOTAL LIABILITIES
442,279
443,032
MEMORANDUM  ITEM - OFF BALANCE SHEET EXPOSURES (Millions of Euros)
2021
2020 (*)
Loan commitments given
89,353
80,959
Financial guarantees given
11,662
8,745
Other commitments given
24,181
25,711
(*) Presented for comparison purposes only.
  P.212
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
INCOME STATEMENTS (Millions of Euros)
2021
2020 (*)
Interest income
4,289
4,629
Financial assets at fair value through other comprehensive income
235
253
Financial assets at amortized cost
3,426
3,839
Other interest income
628
536
Interest  expense
(861)
(1,115)
NET INTEREST INCOME
3,428
3,514
Dividend income
1,808
1,360
Fee and commission income
2,515
2,125
Fee and commission expense
(463)
(358)
Gains (losses) on derecognition of financial assets and liabilities not measured at fair value through profit or
loss, net
84
87
Financial assets at amortized cost
23
100
Other financial assets and liabilities
61
(13)
Gains or (losses) on financial assets and liabilities held for trading, net
295
353
Reclassification of financial assets from fair value through other comprehensive income
Reclassification of financial assets from amortized cost
Other profit or loss
295
353
Gains (losses) on non-trading financial assets mandatorily at fair value through profit or loss, net
114
28
Reclassification of financial assets from fair value through other comprehensive income
Reclassification of financial assets from amortized cost
Other profit or loss
114
28
Gains (losses) on financial assets and liabilities designated at fair value through profit or loss, net
45
(69)
Gains (losses) from hedge accounting, net
(36)
13
Exchange differences, net
56
(29)
Other operating income
170
142
Other operating expense
(546)
(529)
GROSS INCOME
7,470
6,637
Administrative expense
(3,693)
(3,553)
Personnel expense
(2,237)
(2,144)
Other administrative expense
(1,456)
(1,409)
Depreciation and amortization
(639)
(663)
Provisions or reversal of provisions
(950)
(475)
Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss or
net gains by modification
(475)
(1,232)
Financial assets measured at amortized cost
(482)
(1,228)
Financial assets at fair value through other comprehensive income
7
(4)
NET OPERATING INCOME
1,714
715
Impairment or reversal of impairment of investments in subsidiaries,  joint ventures and associates
(911)
(319)
Impairment or reversal of impairment on non-financial assets
(167)
(105)
Tangible assets
(164)
(105)
Intangible assets
(4)
Other assets
1
Gains (losses) on derecognition of non - financial assets and subsidiaries, net
3
1
Negative goodwill recognized in profit or loss
Gains (losses) from non-current assets and disposal groups classified as held for sale not qualifying as
discontinued operations   
107
(43)
PROFIT (LOSS) BEFORE TAX FROM CONTINUING OPERATIONS
746
249
Tax expense or income related to profit or loss from continuing operations
58
(36)
PROFIT (LOSS) AFTER TAX FROM CONTINUING OPERATIONS
803
213
Profit (loss) after tax from discontinued operations
277
(2,396)
PROFIT (LOSS) FOR THE YEAR
1,080
(2,182)
(*)  Presented for comparison purposes only.
  P.213
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
STATEMENTS OF RECOGNIZED INCOME AND EXPENSE (Millions of Euros)
2021
2020 (*)
PROFIT RECOGNIZED IN INCOME STATEMENT
1,080
(2,182)
OTHER RECOGNIZED INCOME (EXPENSE)
(349)
(643)
ITEMS NOT SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT
186
(756)
Actuarial gains (losses) from defined benefit pension plans
(4)
14
Non-current assets and disposal groups classified as held for sale
Fair value changes of equity instruments measured at fair value through other comprehensive
income
167
(786)
Gains (losses) from hedge accounting of equity instruments at fair value through other
comprehensive income, net
Fair value changes of financial liabilities at fair value through profit or loss attributable to changes
in their credit risk
33
4
Income tax related to items not subject to reclassification to income statement
(10)
12
ITEMS SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT
(535)
113
Hedge of net investments in foreign operations [effective portion]
Valuation gains (losses) taken to equity
Transferred to profit or loss
Other reclassifications
Cash flow hedges [effective portion]
(705)
92
Valuation gains (losses) taken to equity
(705)
92
Transferred to profit or loss
Transferred to initial carrying amount of hedged items
Other reclassifications
Hedging instruments [non-designated elements]
Debt securities at fair value through other comprehensive income
(14)
24
Valuation gains (losses) taken to equity
49
86
Transferred to profit or loss
(63)
(61)
Other reclassifications
Non-current assets and disposal groups held for sale
Income tax relating to items subject to reclassification to income statements
184
(3)
TOTAL RECOGNIZED INCOME/EXPENSE
731
(2,825)
(*) Presented for comparison purposes only.
  P.214
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Statement of changes in equity for the year ended December 31, 2021 of BBVA, S.A.
STATEMENT OF CHANGES IN EQUITY (Millions of Euros)
2021
Capital
Share
Premium
Equity
instruments
issued other
than capital
Other
Equity
Retained
earnings
Revaluation
reserves
Other
reserves
(-)
Treasury
shares
Profit or
loss
attributa
ble to
owners
of the
parent
(-) Interim
dividends
Accumulat
ed other
comprehen
sive
income
Total
Balances as of January 1, 2021
3,267
23,992
34
8,859
31
(9)
(2,182)
(1,124)
32,867
Total income/expense recognized
1,080
(349)
731
Other changes in equity
(393)
15
(2,423)
(1,058)
(565)
2,182
(533)
13
(2,763)
Issuances of common shares
Issuances of preferred shares
Issuance of other equity instruments
Period or maturity of other issued equity instruments
Conversion of debt on equity
Common Stock reduction
Dividend distribution
(393)
(533)
(927)
Purchase of treasury shares
(925)
(925)
Sale or cancellation of treasury shares
(4)
360
356
Reclassification of financial liabilities to other equity
instruments
Reclassification of other equity instruments to financial
liabilities
Transfers between total equity entries
(2)
(2,064)
(129)
2,182
13
Increase/Reduction of equity due to business combinations
Share based payments
Other increases or (-) decreases in equity
17
(359)
(925)
(1,267)
Balances as of December 31, 2021
3,267
23,599
49
6,436
(1,026)
(574)
1,080
(533)
(1,461)
30,836
  P.215
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the European Union (see Notes 1 to 56). In the event of a discrepancy, the
Spanish-language version prevails
Statement of changes in equity for the year ended December 31, 2020 of BBVA, S.A.
STATEMENT OF CHANGES IN EQUITY (Millions of Euros)
2020 (*)
Capital
Share
Premium
Equity
instruments
issued other
than capital
Other
Equity
Retained
earnings
Revaluation
reserves
Other
reserves
(-)
Treasury
shares
Profit or
loss
attributab
le to
owners of
the parent
(-) Interim
dividends
Accumulat
ed other
comprehen
sive
income
Total
Balances as of January 1, 2020
3,267
23,992
48
9,107
1
2,241
(1,086)
(381)
37,189
Total income/expense recognized
(2,182)
(643)
(2,825)
Other changes in equity
(14)
(248)
30
(9)
(2,241)
1,086
(101)
(1,497)
Issuances of common shares
Issuances of preferred shares
Issuance of other equity instruments
Settlement or maturity of other equity instruments issued
Conversion of debt on equity
Common Stock reduction
Dividend distribution
(1,067)
(1,067)
Purchase of treasury shares
(688)
(688)
Sale or cancellation of treasury shares
(5)
679
674
Reclassification of other equity instruments to financial
liabilities
Reclassification of financial liabilities to other equity
instruments
Transfers within total equity
(2)
1,206
51
(2,241)
1,086
(100)
Increase/Reduction of equity due to business combinations
Share based payments
Other increases or (-) decreases in equity
(12)
(387)
(16)
(415)
Balances as of December 31, 2020
3,267
23,992
34
8,859
31
(9)
(2,182)
(1,124)
32,867
(*) Presented for comparison purposes only.
  P.216
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the European Union (see Notes 1 to 56). In the event of a discrepancy, the
Spanish-language version prevails
CASH FLOWS STATEMENTS (Millions of Euros)
2021
2020 (*)
A) CASH FLOWS FROM OPERATING ACTIVITIES (1+2+3+4+5)
(12,004)
25,890
1.Profit (loss) for the year
1,080
(2,182)
2.Adjustments to obtain the cash flow from operating activities:
1,313
3,320
Depreciation and amortization
639
663
Other adjustments
674
2,657
3.Net increase/decrease in operating assets
(15,123)
(16,070)
Financial assets held for trading
(20,093)
(3,723)
Non-trading financial assets mandatorily at fair value through profit or loss
(26)
447
Other financial assets designated at fair value through profit or loss
Financial assets at fair value through other comprehensive income
9,323
(12,623)
Financial assets at amortized cost
(5,494)
(683)
Other operating assets
1,167
512
4.Net increase/decrease in operating liabilities
928
40,224
Financial liabilities held for trading
10,724
(3,961)
Other financial liabilities designated at fair value through profit or loss
(1,029)
298
Financial liabilities at amortized cost
(9,209)
45,202
Other operating liabilities
443
(1,314)
5.Collection/Payments for income tax
(202)
598
B) CASH FLOWS FROM INVESTING ACTIVITIES (1+2)
10,049
(125)
1.Investment
(502)
(430)
Tangible assets
(56)
(96)
Intangible assets
(319)
(251)
Investments in subsidiaries, joint ventures and associates
(116)
(84)
Other business units
Non-current assets and disposal groups classified as held for sale and associated liabilities
(12)
Other settlements related to investing activities
2.Divestments
10,551
306
Tangible assets
21
29
Intangible assets
Investments in subsidiaries, joint ventures and associates
77
70
Other business units
Non-current assets classified as held for sale and associated liabilities
10,453
206
Other collections related to investing activities
C) CASH FLOWS FROM FINANCING ACTIVITIES (1 + 2)
(3,028)
(662)
1. Payments
(3,540)
(3,686)
Dividends (shareholders remuneration)
(927)
(1,067)
Subordinated liabilities
(1,684)
(1,937)
Treasury stock amortization
Treasury stock acquisition
(929)
(682)
Other items relating to financing activities
2. Collections
512
3,024
Subordinated liabilities
2,334
Common stock increase
Treasury stock disposal
356
674
Other items relating to financing activities
156
17
D) EFFECT OF EXCHANGE RATE CHANGES
(303)
584
E) NET INCREASE/DECREASE IN CASH OR CASH EQUIVALENTS (A+B+C+D)
(5,286)
25,688
F) CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR
44,107
18,419
G) CASH AND CASH EQUIVALENTS AT END OF THE YEAR (E+F)
38,821
44,107
COMPONENTS OF CASH AND EQUIVALENTS AT END OF THE YEAR (Millions of Euros)
2021
2020 (*)
Cash
830
972
Balance of cash equivalent in central banks
36,566
40,485
Other financial assets
1,424
2,650
Less: Bank overdraft refundable on demand
TOTAL CASH AND CASH EQUIVALENTS AT END OF THE YEAR
38,821
44,107
(*)  Presented for comparison purposes only.
This Appendix is an integral part of Notes 2.1 of the consolidated financial statements for the year ended December 31, 2021.
  P.217
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX X. Information on data derived from the special accounting registry and other
information bonds
The Bank has implemented policies and procedures for its activities in the mortgage market and in the financing of exportation of
goods and services or the process of internationalization of companies, which allow ensuring compliance with the applicable
regulations of the mortgage market and for the issuance of bonds.
a)Mortgage market policies and procedures
Information required pursuant to Circular 5/2011 of the Bank of Spain is indicated as follows.
The mortgage origination policy is based on principles focused on assessing the adequate ratio between the amount of the loan, and
the payments, and the income of the applicant. Applicants must in all cases prove sufficient repayment ability (present and future) to
meet their repayment obligations, for both the mortgage debt and for other debts detected in the financial system. Therefore, the
applicant’s repayment ability is a key aspect within the credit decision-making tools and retail risk acceptance manuals, and has a
high weighting in the final decision.
During the mortgage risk transaction analysis process, documentation supporting the applicant’s income (payroll, etc.) is required,
and the applicant’s position in the financial system is checked through automated database queries (internal and external). This
information is used for calculation purposes in order to determine the level of indebtedness/compliance with the remainder of the
system. This documentation is kept in the transaction’s file.
In addition, the mortgage origination policy assesses the adequate ratio between the amount of the loan and the appraisal value of the
mortgaged asset. The policy also establishes that the property to be mortgaged be appraised by an independent appraisal company
as established by Circular 4/2017. BBVA selects those companies whose reputation, standing in the market and independence
ensure that their appraisals adapt to the market reality in each region. Each appraisal is reviewed and checked before the loan is
granted and, in those cases where the loan is finally granted, it is kept in the transaction’s file.
As for issues related to the mortgage market, the Finance area annually defines the strategy for wholesale finance issues, and
more specifically mortgage bond issues, such as mortgage covered bonds or mortgage securitization. The Assets and Liabilities
Committee tracks the budget monthly. The volume and type of assets in these transactions is determined in accordance with the
wholesale finance plan, the trend of the Bank’s “Loans and advances” outstanding balances and the conditions in the market.
The Board of Directors of the Bank authorizes each of the issues of Mortgage Transfer Certificates and/or Mortgage Participations
issued by BBVA to securitize the credit rights derived from loans and mortgage loans. Likewise, the Board of Directors authorizes the
establishment of a Base Prospectus for the issuance of fixed-income securities through which the mortgage-covered bonds are
implemented.
As established on the applicable regulation, the Bank has set up a series of controls for mortgage covered bonds, which regularly
control the total volume of issued mortgage covered bonds issued and the collateral which serves as guarantee and the eligible
collateral, to avoid exceeding any limit which is applicable in accordance with the applicable regulations at any time. In the case of
securitizations, the preliminary portfolio of loans and mortgage loans to be securitized is checked according to an agreed procedures
engagement, by the Bank’s external auditor as required by the Spanish Securities and Exchange Commission. There is also a series of
filters through which some mortgage loans and credits are excluded in accordance with legal, commercial and risk concentration
criteria.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
b)Quantitative information on activities in the mortgage market
The quantitative information on activities in the mortgage market required by Bank of Spain Circular 5/2011 as of December 31, 2021
and 2020 is shown below.
b.1) Ongoing operations
Mortgage loans. Eligibility for the purpose of the mortgage market (Millions of Euros)
2021
2020
Nominal value of outstanding loans and mortgage loans
(A)
86,112
88,753
Minus: Nominal value of all outstanding loans and mortgage loans that form part of the portfolio, but
have been mobilized through mortgage bond holdings or mortgage transfer certificates.
(B)
(27,106)
(27,549)
Nominal value of outstanding loans and mortgage loans, excluding securitized loans
(A)-(B)
59,006
61,204
Of which: Loans and mortgage loans which would be eligible if the calculation limits set forth in
Article 12 of Spanish Royal Decree 716/2009 were not applied.
(C)
45,006
44,854
Of which: Minus: Loans and mortgage loans which would be eligible but, according to the criteria set
forth in Article 12 of Spanish Royal Decree 716/2009, cannot be used to collateralize any issuance of
mortgage bonds.
(D)
(1,043)
(1,169)
Eligible loans and mortgage loans that, according to the criteria set forth in Article 12 of Spanish
Royal Decree 716/2009, can be used as collateral for the issuance of mortgage bonds
(C)-(D)
43,963
43,685
Issuance limit: 80% of eligible loans and mortgage loans that can be used as collateral
(E )
35,170
34,948
Issued Mortgage-covered bonds
(F)
31,899
32,069
Outstanding Mortgage-covered bonds
9,399
12,559
Capacity to issue mortgage-covered bonds
(E)-(F)
3,271
2,879
Memorandum items:
Percentage of overcollateralization across the portfolio
185%
191%
Percentage of overcollateralization across the eligible used portfolio
138%
136%
Nominal value of available sums (committed and unused) from all loans and mortgage loans.
5,765
5,549
Of which: Potentially eligible
4,972
4,885
Of which: Ineligible
793
664
Nominal value of all loans and mortgage loans that are not eligible, as they do not meet the thresholds
set in Article 5.1 of Spanish Royal Decree 716/2009, but do meet the rest of the eligibility requirements
indicated in Article 4 of the Royal Decree.
7,623
9,006
Nominal value of the replacement assets subject to the issue of mortgage-covered bonds.
Mortgage loans. Eligibility for the purpose of the mortgage market (Millions of Euros)
2021
2020
Total loans
(1)
86,112
88,753
Issued mortgage participations
(2)
3,703
4,114
Of which: recognized on the balance sheet
2,632
2,928
Issued mortgage transfer certificates
(3)
23,403
23,435
Of which: recognized on the balance sheet
21,530
21,098
Mortgage loans as collateral of mortgages bonds
(4)
Loans supporting the issuance of mortgage-covered bonds
1-2-3-4
59,006
61,204
Non eligible loans
14,000
16,350
Comply requirements to be eligible except the limit provided for under the article 5.1 of the
Spanish Royal Decree 716/2009
7,623
9,006
Other
6,377
7,344
Eligible loans
45,006
44,854
That cannot be used as collateral for issuances
1,043
1,169
That can be used as collateral for issuances
43,963
43,685
Loans used to collateralize mortgage bonds
Loans used to collateralize mortgage-covered bonds
43,963
43,685
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Mortgage loans. Classification of the nominal values according to different characteristics (Millions of Euros)
2021
2020
Total
mortgage
loans
Eligible
Loans (*)
Eligibles that
can be used as
collateral for
issuances (**)
Total
mortgage
loans
Eligible
Loans (*)
Eligibles that
can be used as
collateral for
issuances (**)
Total
59,006
45,006
43,963
61,204
44,854
43,685
By source of the operations
Originated by the bank
54,830
41,426
40,413
56,593
40,975
39,846
Subrogated by other institutions
687
549
545
763
589
584
Rest
3,489
3,031
3,005
3,848
3,290
3,255
By Currency
In Euros
58,873
44,908
43,865
61,033
44,742
43,573
In foreign currency
133
98
98
171
112
112
By payment situation
Normal payment
53,002
42,477
41,789
54,197
42,245
41,388
Other situations
6,004
2,529
2,174
7,007
2,609
2,297
By residual maturity
Up to 10 years
11,948
9,776
9,505
13,031
10,037
9,759
10 to 20 years
24,634
21,332
20,653
25,898
22,116
21,359
20 to 30 years
19,513
13,139
13,064
18,713
11,718
11,613
Over 30 years
2,911
759
741
3,562
983
954
By Interest rate
Fixed rate
16,657
12,529
12,462
13,412
9,318
9,260
Floating rate
42,349
32,477
31,501
47,792
35,536
34,425
Mixed rate
By target of operations
For business activity
9,494
6,316
5,482
10,699
6,598
5,681
Of which: RE development
2,116
1,415
695
2,215
1,555
757
Household and NPISHs
49,512
38,690
38,481
50,505
38,256
38,004
By type of guarantee
Secured by completed assets/buildings
57,390
44,052
43,275
59,190
43,696
42,868
Residential use
50,941
39,806
39,182
52,145
39,454
38,781
Of which: public housing
3,418
2,851
2,728
3,791
3,078
2,942
Commercial
6,407
4,236
4,083
7,015
4,233
4,078
Other
42
10
10
30
9
9
Secured by assets/buildings under construction
1,132
779
556
1,303
942
660
Residential use
836
619
400
1,004
734
453
Of which: public housing
1
1
Commercial
296
160
156
299
208
207
Other
Secured by land
484
175
132
711
216
157
Urban
178
73
33
275
88
34
Non-urban
306
102
99
436
128
123
(*)  Not taking into account the thresholds established by article 12 of Spanish Royal Decree 716/2009.
(**) Taking into account the thresholds established by article 12 of Spanish Royal Decree 716/2009.
Nominal value of the total mortgage loans (Millions of Euros)
Loan to Value (Last available appraisal risk)
Less than or
equal to
40%
Over 40%
but less
than or
equal to
60%
Over 60%
but less
than or
equal to
80%
Over 80%
Total
December 2021
Home mortgages
13,612
13,935
13,004
40,551
Other mortgages
2,264
2,191
4,455
Total
15,876
16,126
13,004
45,006
December 2020
Home mortgages
13,665
14,339
12,211
40,215
Other mortgages
2,351
2,288
4,639
Total
16,016
16,627
12,211
44,854
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Eligible and non-eligible mortgage loans. Changes of the nominal values in the period (Millions of Euros)
2021
2020
Eligible (*)
Non eligible
Eligible (*)
Non eligible
Balance at the beginning
44,854
16,350
44,759
17,825
Retirements
6,829
6,033
6,429
4,535
Held-to-maturity cancellations
4,008
1,013
3,918
736
Anticipated cancellations
2,283
971
1,913
930
Subrogations to other institutions
56
20
48
19
Rest
482
4,029
550
2,850
Additions
6,981
3,684
6,524
3,060
Originated by the bank
5,275
3,138
3,740
2,396
Subrogations to other institutions
25
10
3
1
Rest
1,682
535
2,781
664
Balance at the end
45,006
14,000
44,854
16,350
(*) Not taking into account the thresholds established by Article 12 of Spanish Royal Decree 716/2009.
Mortgage loans supporting the issuance of mortgage-covered bonds. Nominal value (Millions of Euros)
2021
2020
Potentially eligible
4,972
4,885
Ineligible
793
664
Total
5,765
5,549
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
b.2)Liabilities operations
Issued Mortgage Bonds (Millions of Euros)
2021
2020
Nominal value
Average
residual
maturity
Nominal value
Average
residual
maturity
Mortgage bonds
Mortgage-covered bonds
31,899
32,069
Of which: Non recognized as liabilities on balance
22,500
19,510
Of Which: outstanding
9,399
12,559
Debt securities issued through public offer
7,700
10,450
Residual maturity up to 1 year
1,250
2,750
Residual maturity over 1 year and less than 2 years
2,250
1,250
Residual maturity over 2 years and less than 3 years
1,000
2,250
Residual maturity over 3 years and less than 5 years
3,000
3,000
Residual maturity over 5 years and less than 10 years
1,000
Residual maturity over 10 years
200
200
Debt securities issued without public offer
22,610
19,605
Residual maturity up to 1 year
2,000
1,500
Residual maturity over 1 year and less than 2 years
9,000
2,000
Residual maturity over 2 years and less than 3 years
9,000
Residual maturity over 3 years and less than 5 years
8,500
4,000
Residual maturity over 5 years and less than 10 years
3,110
3,105
Residual maturity over 10 years
Deposits
1,589
2,014
Residual maturity up to 1 year
368
425
Residual maturity over 1 year and less than 2 years
100
368
Residual maturity over 2 years and less than 3 years
100
Residual maturity over 3 years and less than 5 years
371
371
Residual maturity over 5 years and less than 10 years
750
100
Residual maturity over 10 years
650
Mortgage participations
2,632
251
2,928
257
Issued through public offer
2,632
251
2,928
257
Issued without public offer
Mortgage transfer certificates
21,530
251
21,098
257
Issued through public offer
21,530
251
21,098
257
Issued without public offer
Given the characteristics of the type of covered bonds issued by the Bank, there is no substituting collateral related to these issues.
The Bank does not hold any derivative financial instruments relating to mortgage bond issues, as defined in the aforementioned Royal
Decree.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
c)Quantitative information on internationalization covered bonds
Below is the quantitative information of BBVA, S.A. internationalization covered bonds required by Bank of Spain Circular 4/2017 as
of December 31, 2021 and 2020:
c.1)Assets operations
Principal outstanding payment of loans (Millions of Euros)
Nominal value
2021
Nominal value
2020
Eligible loans according to article 34.6 y 7 of the Law 14/2013
3,539
3,284
Minos: Loans that support the issuance of internationalization bonds
Minos: NPL to be deducted in the calculation of the issuance limit, according to Article 13
del Royal Decree 579/2014
15
8
Total Loans included in the base of all issuance limit
3,524
3,276
c.2)Liabilities operations
Internationalization covered bonds (Millions of Euros)
Nominal value
2021
Nominal value
2020
(1) Debt securities issued through public offer (a)
1,500
1,500
Of which: Treasury shares
1,500
1,500
Residual maturity up to 1 year
1,500
Residual maturity over 1 year and less than 2 years
1,500
Residual maturity over 2 years and less than 3 years
Residual maturity over 3 years and less than 5 years
Residual maturity over 5 years and less than 10 years
Residual maturity over 10 years
(2) Debt securities issued without public offer (a)
Of which: Treasury shares
Residual maturity up to 1 year
Residual maturity over 1 year and less than 2 years
Residual maturity over 2 years and less than 3 years
Residual maturity over 3 years and less than 5 years
Residual maturity over 5 years and less than 10 years
Residual maturity over 10 years
(3) Deposits (b)
Residual maturity up to 1 year
Residual maturity over 1 year and less than 2 years
Residual maturity over 2 years and less than 3 years
Residual maturity over 3 years and less than 5 years
Residual maturity over 5 years and less than 10 years
Residual maturity over 10 years
TOTAL: (1) + (2) + (3)
1,500
1,500
Percentage
Percentage
Coverage ratio of internationalization covered bonds on loans (c)
43%
46%
(a) Balance that includes all internationalization covered bonds issued by the entity pending amortization, although they are not recognized in the liability (because they have not
been placed to third parties or have been repurchased).
(b) Nominative bonds.
(c) Percentage that results from the value of the quotient between the nominal value of the issued and non-overdue bonds, even if they are not recognized in the liability, and the
nominal value balance pending collection of the loans that serve as guarantee.
Given the characteristics of the Bank's internationalization covered bonds, there are no substitute assets assigned to these issuances.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
d)Territorial bonds
d.1)Assets operations
Loans that serves as collateral for the territorial bonds
Nominal Value(a)
Total
Spanish Residents
Residents in other
countries of the
European Economic
Area
December 2021
Central Governments
1,435
1,422
13
Regional Governments
7,756
7,729
27
Local Governments
3,598
3,598
Total loans
12,789
12,749
40
December 2020
Central Governments
1,505
1,396
109
Regional Governments
7,633
7,605
28
Local Governments
3,665
3,665
Total loans
12,803
12,666
137
(a) Principal pending payment of loans.
d.2)Liabilities operations
TERRITORIAL  BONDS
Nominal value
2021
Nominal value
2020
Territorial bonds issued (a)
6,540
6,540
Issued through a public offering
6,540
6,540
Of which: Treasury stock
6,040
6,040
Residual maturity up to 1 year
840
2,000
Residual maturity over 1 year and less than 2 years
200
840
Residual maturity over 2 years and less than 3 years
500
200
Residual maturity over 3 years and less than 5 years
5,000
3,500
Residual maturity over 5 years and less than 10 years
Residual maturity over 10 years
Other issuances
Of which: Treasury stock
Residual maturity over 1 year and less than 2 years
Residual maturity over 2 years and less than 3 years
Residual maturity over 3 years and less than 5 years
Residual maturity over 5 years and less than 10 years
Residual maturity over 10 years
Coverage ratio of the territorial bonds on loans (b)
Percentage
Percentage
51%
51%
(a)  Includes the nominal value of all loans that serve as collateral for the territorial bonds, regardless of the item in which they are included in the balance sheet. Principal pending
payment of loans. The territorial bonds include all the instruments issued by the entity pending amortization, although they are not recognized in the liability (because they have
not been placed to third parties or have been repurchased).
(b) Percentage that results from the value of the quotient between the nominal value of the issued and non-overdue bonds, even if they are not recognized in the liability, and the
nominal value balance pending collection of the loans that serve as guarantee.
This Appendix is an integral part of Notes 14.3 and 22.4 of the consolidated financial statements for the year ended December 31,
2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX XI. Quantitative information on refinancing and restructuring operations and
other requirement under Bank of Spain Circular 6/2012
a)Quantitative information on refinancing and restructuring operations
The breakdown of refinancing and restructuring operations as of December 31, 2021, 2020 and 2019 is as follows:
DECEMBER 2021 BALANCE OF FORBEARANCE
    (Millions of Euros)
TOTAL
Unsecured loans
Secured loans
Accumulated
impairment or
accumulated losses
in fair value due to
credit risk
Maximum amount of secured
loans that can be considered
Number of
operations
Gross
carrying
amount
Number of
operations
Gross
carrying
amount
Real estate
mortgage
secured
Rest of
secured loans
Credit institutions
General Governments
59
63
32
22
15
(11)
Other financial corporations and individual
entrepreneurs (financial business)
377
30
25
2
2
(6)
Non-financial corporations and individual
entrepreneurs (corporate non-financial activities)
99,852
6,590
11,417
3,552
2,108
45
(3,196)
Of which: financing the construction and
property (including land)
739
155
1,785
486
322
(513)
Other households (*)
275,927
1,813
96,312
5,877
4,473
25
(1,622)
Total
376,215
8,496
107,786
9,453
6,599
70
(4,834)
Of  which:  IMPAIRED
Unsecured loans
Secured loans
Accumulated
impairment or
accumulated losses
in fair value due to
credit risk
Maximum amount of secured
loans that can be considered
Number of
operations
Gross
carrying
amount
Number of
operations
Gross
carrying
amount
Real estate
mortgage
secured
Rest of
secured loans
Credit institutions
General Governments
29
29
23
10
6
(10)
Other financial corporations and individual
entrepreneurs (financial business)
255
11
17
1
1
(5)
Non-financial corporations and individual
entrepreneurs (corporate non-financial activities)
74,054
3,701
7,423
1,799
855
10
(2,639)
Of which: financing the construction and
property (including land)
592
148
1,229
320
179
(464)
Other households (*)
143,791
948
39,962
2,701
1,799
3
(1,377)
Total
218,129
4,689
47,425
4,512
2,661
13
(4,031)
(*)  Number of operations does not include Garanti BBVA.
Includes mortgage-backed real estate operations with loan to value ratio of greater than 1, and secured operations, other than transactions secured by real estate mortgage
regardless of their loan to value ratio.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
DECEMBER 2020 BALANCE OF FORBEARANCE
    (Millions of Euros)
TOTAL
Unsecured loans
Secured loans
Accumulated
impairment or
accumulated losses
in fair value due to
credit risk
Maximum amount of
secured loans that can be
considered
Number of
operations
Gross
carrying
amount
Number of
operations
Gross carrying
amount
Real estate
mortgage
secured
Rest of
secured
loans
Credit institutions
General Governments
67
77
69
62
45
(15)
Other financial corporations and individual
entrepreneurs (financial business)
519
10
22
2
2
(4)
Non-financial corporations and individual
entrepreneurs (corporate non-financial activities)
111,648
5,592
11,343
3,182
1,911
33
(3,128)
Of which: financing the construction and
property (including land)
624
500
1,081
622
370
8
(420)
Other households (*)
261,097
1,782
86,643
5,992
4,379
27
(1,712)
Total
373,331
7,460
98,077
9,239
6,337
60
(4,859)
Of  which:  IMPAIRED
Unsecured loans
Secured loans
Accumulated
impairment or
accumulated losses
in fair value due to
credit risk
Maximum amount of
secured loans that can be
considered
Number of
operations
Gross
carrying
amount
Number of
operations
Gross carrying
amount
Real estate
mortgage
secured
Rest of
secured
loans
Credit institutions
General Governments
39
36
29
20
14
(12)
Other financial corporations and individual
entrepreneurs (financial business)
283
5
11
1
1
(3)
Non-financial corporations and individual
entrepreneurs (corporate non-financial activities)
67,588
3,470
6,880
1,939
916
21
(2,727)
Of which: financing the construction and
property (including land)
469
216
674
408
197
8
(311)
Other households (*)
113,013
765
37,063
2,805
1,820
8
(1,358)
Total
180,923
4,274
43,983
4,765
2,750
30
(4,100)
(*)  Number of operations does not include Garanti BBVA.
Includes mortgage-backed real estate operations with loan to value ratio of greater than 1, and secured operations, other than transactions secured by real estate mortgage
regardless of their loan to value ratio.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
DECEMBER 2019 BALANCE OF FORBEARANCE
    (Millions of Euros)
TOTAL
Unsecured loans
Secured loans
Accumulated
impairment or
accumulated
losses in fair value
due to credit risk
Maximum amount of secured
loans that can be considered
Number of
operations
Gross
carrying
amount
Number of
operations
Gross carrying
amount
Real estate
mortgage
secured
Rest of
secured loans
Credit institutions
General Governments
73
93
64
64
49
(11)
Other financial corporations and individual
entrepreneurs (financial business)
387
8
62
4
3
(6)
Non-financial corporations and individual
entrepreneurs (corporate non-financial activities)
68,121
5,085
18,283
3,646
1,810
178
(3,252)
Of which: financing the construction and property
(including land)
1,131
400
1,314
688
393
32
(428)
Other households (*)
173,403
1,510
67,513
5,827
4,414
33
(1,519)
Total
241,984
6,696
85,922
9,541
6,276
211
(4,788)
Of  which:  IMPAIRED
Unsecured loans
Secured loans
Accumulated
impairment or
accumulated
losses in fair value
due to credit risk
Maximum amount of secured
loans that can be considered
Number of
operations
Gross
carrying
amount
Number of
operations
Gross carrying
amount
Real estate
mortgage
secured
Rest of
secured loans
Credit institutions
General Governments
45
41
30
21
16
(7)
Other financial corporations and individual
entrepreneurs (financial business)
241
6
30
2
1
(6)
Non-financial corporations and individual
entrepreneurs (corporate non-financial activities)
39
3,148
12
2,466
1,020
50
(2,923)
Of which: financing the construction and property
(including land)
819
321
790
445
210
4
(392)
Other households (*)
96,429
758
34,463
2,908
2,096
17
(1,229)
Total
136,095
3,954
46,229
5,396
3,044
67
(4,164)
(*)  Number of operations does not include Garanti BBVA.
Includes mortgage-backed real estate operations with loan to value ratio of greater than 1, and secured operations, other than transactions secured by real estate mortgage
regardless of their loan to value ratio.
In addition to the restructuring and refinancing transactions mentioned in this section, loans that were not considered impaired or
renegotiated have been modified based on the criteria set out in the accounting regulation that applies. These loans have not been
classified as renegotiated or impaired, since they were modified for commercial or competitive reasons (for instance, to improve
relationships with clients) rather than for economic or legal reasons relating to the borrower's financial situation.
The table below provides a breakdown by segments of the forbearance operations (net of provisions) as of December 31, 2021, 2020
and 2019:
Forbearance operations. Breakdown by segments (Millions of Euros)
2021
2020
2019
Credit institutions
Central governments
74
124
147
Other financial corporations and individual entrepreneurs (financial activity)
26
8
6
Non-financial corporations and individual entrepreneurs (non-financial activity)
6,946
5,645
5,479
Of which: Financing the construction and property development (including land)
128
701
660
Households
6,068
6,062
5,818
Total carrying amount
13,114
11,840
11,450
Financing classified as non-current assets and disposal groups held for sale
858
42
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
NPL ratio by type of renegotiated loan
The non-performing ratio of the renegotiated portfolio is defined as the impaired balance of renegotiated loans that shows signs of
difficulties as of the closing of the reporting period, divided by the total payment outstanding in that portfolio
As of December 31, 2021 and December 31, 2020, the non-performing ratio for each of the portfolios of renegotiated loans is as
follows:
NPL ratio renegotiated loan portfolio
Ratio of impaired loans -
past due
2021
2020
General governments
45%
40%
Commercial
54%
62%
Of which: Construction and developer
73%
56%
Other consumer
47%
46%
b.Qualitative information on the concentration of risk by activity and guarantees
Loans and advances to customers by activity (carrying amount)
December 2021 (Millions of Euros)
Loans to customers. Loan to value
Total (*)
Mortgage
loans
Secured
loans
Less
than or
equal to
40%
Over
40% but
less than
or equal
to 60%
Over
60% but
less than
or equal
to 80%
Over
80% but
less than
or equal
to 100%
Over
100%
General governments
19,928
324
1,907
472
834
129
783
14
Other financial institutions and
individual entrepreneurs
20,711
219
14,495
153
575
2,933
10,151
901
Non-financial institutions and
individual entrepreneurs
146,988
22,945
3,842
8,074
6,361
4,679
2,407
5,266
Construction and property
development
5,091
3,594
79
1,203
1,055
675
278
462
Construction of civil works
6,614
625
259
252
194
96
51
291
Other purposes
135,284
18,726
3,504
6,620
5,112
3,908
2,077
4,513
Large companies
84,147
6,208
2,197
2,327
1,420
1,680
632
2,346
SMEs (**) and individual
entrepreneurs
51,137
12,518
1,307
4,292
3,692
2,228
1,445
2,167
Rest of households and NPISHs
(***)
141,007
93,384
1,757
19,716
23,528
29,555
15,339
7,003
Housing
95,199
92,030
132
19,120
23,175
29,258
13,982
6,628
Consumption
41,798
416
1,421
245
172
119
1,176
126
Other purposes
4,010
938
203
352
181
178
181
250
TOTAL
328,635
116,872
22,001
28,415
31,298
37,295
28,679
13,185
MEMORANDUM ITEM:
Forbearance operations (****)
13,114
7,513
98
1,611
1,460
1,600
1,176
1,765
(*) The amounts included in this table are net of loss allowances.
(**) Small and medium enterprises.
(***) Non-profit institutions serving households.
(****) Net of provisions.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2020 (Millions of Euros)
Loans to customers. Loan to value
Total (*)
Mortgage
loans
Secured
loans
Less
than or
equal to
40%
Over
40% but
less than
or equal
to 60%
Over
60% but
less than
or equal
to 80%
Over
80% but
less than
or equal
to 100%
Over
100%
General governments
19,718
372
1,451
390
546
135
714
39
Other financial institutions and
individual entrepreneurs
17,464
200
9,398
166
1,585
2,610
4,948
289
Non-financial institutions and
individual entrepreneurs
143,693
23,686
4,082
8,294
7,162
4,467
3,200
4,646
Construction and property
development
4,379
3,244
82
1,048
1,015
678
263
321
Construction of civil works
6,810
641
279
274
194
97
48
306
Other purposes
132,504
19,801
3,721
6,972
5,953
3,691
2,888
4,019
Large companies
79,595
6,648
1,920
2,561
1,811
1,242
1,012
1,943
SMEs (**) and individual
entrepreneurs
52,909
13,154
1,801
4,411
4,142
2,449
1,877
2,076
Rest of households and NPISHs
(***)
137,870
92,555
1,836
19,606
24,126
27,130
15,463
8,066
Housing
94,098
90,756
131
18,743
23,719
26,817
13,960
7,648
Consumption
39,442
418
1,521
246
190
139
1,245
118
Other purposes
4,331
1,381
184
617
216
174
257
301
TOTAL
318,745
116,813
16,768
28,456
33,419
34,343
24,324
13,039
MEMORANDUM ITEM:
Forbearance operations (****)
11,840
7,271
74
1,350
1,408
1,587
1,165
1,834
(*) The amounts included in this table are net of loss allowances.
(**) Small and medium enterprises.
(***) Non-profit institutions serving households.
(****) Net of provisions.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2019 (Millions of Euros)
Loans to customers. Loan to value
Total (*)
Mortgage
loans
Secured
loans
Less
than or
equal to
40%
Over
40% but
less than
or equal
to 60%
Over
60% but
less than
or equal
to 80%
Over
80% but
less than
or equal
to 100%
Over
100%
General governments
29,257
1,067
10,886
4,914
1,510
1,077
3,651
801
Other financial institutions and
individual entrepreneurs
23,114
281
13,699
1,856
219
103
11,687
115
Non-financial institutions and
individual entrepreneurs
176,474
26,608
30,313
22,901
10,082
8,478
5,270
10,190
Construction and property
development
15,171
4,497
2,114
2,313
1,765
1,476
457
600
Construction of civil works
7,146
756
468
499
248
152
106
219
Other purposes
154,157
21,355
27,731
20,089
8,069
6,850
4,707
9,371
Large companies
104,661
8,665
19,058
12,647
3,620
3,828
2,727
4,901
SMEs (**) and individual
entrepreneurs
49,496
12,690
8,673
7,442
4,449
3,022
1,980
4,470
Rest of households and NPISHs
(***)
167,117
108,031
5,582
23,057
27,714
32,625
20,529
9,688
Housing
110,178
104,796
2,332
20,831
26,639
31,707
18,701
9,250
Consumption
46,356
507
2,075
450
316
174
1,502
140
Other purposes
10,583
2,728
1,175
1,776
759
744
326
298
TOTAL
395,962
135,987
60,480
52,728
39,525
42,283
41,137
20,794
MEMORANDUM ITEM:
Forbearance operations (****)
11,450
7,396
256
1,547
1,427
1,572
1,247
1,859
(*) The amounts included in this table are net of loss allowances.
(**) Small and medium enterprises.
(***)  Non-profit institutions serving households.
(****) Net of provisions.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
c.Information on the concentration of risk by activity and geographical areas
December 2021 (Millions of Euros)
TOTAL (*)
Spain
Rest of European
Union
America
Other
Credit institutions
153,178
46,282
35,157
37,840
33,898
General governments
122,518
53,621
15,822
41,510
11,564
Central Administration
101,719
38,601
15,451
36,397
11,269
Other
20,799
15,020
371
5,113
295
Other financial institutions
44,470
9,988
16,039
11,474
6,969
Non-financial institutions and individual
entrepreneurs
211,437
77,227
25,485
64,123
44,602
Construction and property development
8,594
3,029
662
2,050
2,853
Construction of civil works
10,345
5,641
1,210
1,030
2,465
Other purposes
192,498
68,557
23,614
61,044
39,284
Large companies
136,229
42,462
23,133
40,931
29,703
SMEs and individual entrepreneurs
56,269
26,095
481
20,113
9,581
Other households and NPISHs
141,747
89,769
2,715
40,819
8,444
Housing
95,200
73,145
1,645
18,455
1,955
Consumer
41,799
13,431
745
21,399
6,224
Other purposes
4,749
3,193
325
966
265
TOTAL
673,350
276,887
95,218
195,768
105,477
(*)  The definition of risk for the purpose of this statement includes the following items on the public balance sheet: “Loans and advances to credit institutions”, “Loans and
advances”, “Debt securities”, “Equity instruments”, “Other equity securities”, “Derivatives and hedging derivatives”, “Investments in subsidiaries, joint ventures and associates”
and “Guarantees given and contingent risks”. The amounts included in this table are net of loss allowances.
December 2020 (Millions of Euros)
TOTAL (*)
Spain
Rest of
European Union
America
Other
Credit institutions
140,294
44,287
29,055
39,897
27,055
General governments
125,311
61,944
12,660
37,756
12,951
Central Administration
103,104
46,614
12,324
31,477
12,689
Other
22,207
15,330
336
6,279
262
Other financial institutions
48,236
14,727
11,575
15,640
6,294
Non-financial institutions and individual entrepreneurs
202,708
74,560
23,783
60,245
44,120
Construction and property development
8,182
3,384
202
1,899
2,697
Construction of civil works
10,385
5,275
1,349
1,183
2,578
Other purposes
184,141
65,901
22,232
57,163
38,845
Large companies
125,847
39,272
21,610
37,904
27,061
SMEs and individual entrepreneurs
58,294
26,629
622
19,259
11,784
Other households and NPISHs
138,544
88,633
2,882
36,690
10,339
Housing
94,098
73,383
1,747
16,262
2,706
Consumer
39,442
12,117
719
19,264
7,342
Other purposes
5,004
3,133
416
1,164
291
TOTAL
655,093
284,151
79,955
190,228
100,759
(*)  The definition of risk for the purpose of this statement includes the following items on the public balance sheet: “Loans and advances to credit institutions”, “Loans and
advances”, “Debt securities”, “Equity instruments”, “Other equity securities”, “Derivatives and hedging derivatives”, “Investments in subsidiaries, joint ventures and associates”
and “Guarantees given and contingent risks”. The amounts included in this table are net of loss allowances.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
December 2019 (Millions of Euros)
TOTAL (*)
Spain
Rest of
European Union
America
Other
Credit institutions
106,462
23,050
37,933
31,717
13,762
General governments
134,915
56,464
9,861
57,174
11,416
Central Administration
96,639
39,573
9,505
36,287
11,274
Other
38,276
16,891
356
20,887
142
Other financial institutions
52,281
13,822
19,763
15,736
2,960
Non-financial institutions and individual entrepreneurs
231,964
70,753
25,932
92,178
43,101
Construction and property development
18,915
3,538
361
11,688
3,328
Construction of civil works
10,607
5,403
1,303
1,431
2,470
Other purposes
202,442
61,812
24,268
79,059
37,303
Large companies
147,573
37,393
23,279
61,838
25,063
SMEs and individual entrepreneurs
54,869
24,419
989
17,221
12,240
Other households and NPISHs
167,379
90,829
3,180
62,098
11,272
Housing
110,178
75,754
725
30,557
3,142
Consumer
46,358
11,954
675
25,897
7,832
Other purposes
10,843
3,121
1,780
5,644
298
TOTAL
693,001
254,918
96,669
258,903
82,511
(*)  The definition of risk for the purpose of this statement includes the following items on the public balance sheet: “Loans and advances to credit institutions”, “Loans and
advances”, “Debt securities”, “Equity instruments”, “Other equity securities”, “Derivatives and hedging derivatives”, “Investments in subsidiaries, joint ventures and associates”
and “Guarantees given and contingent risks”. The amounts included in this table are net of loss allowances.
This Appendix is an integral part of Note 7.2.7 of the consolidated financial statements for the year ended December 31, 2021.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX XII. Additional information on risk concentration
a.Sovereign risk exposure
The table below provides a breakdown of exposure to financial assets (excluding derivatives and equity instruments), as of December
31, 2021, 2020 and 2019: by type of counterparty and the country of residence of such counterparty. The below figures do not take
into account accumulated other comprehensive income, loss allowances or loan-loss provisions:
Risk exposure by countries (Millions of Euros)
Sovereign risk
2021
2020
2019
Spain
52,927
60,916
55,575
Italy
13,720
10,270
7,810
Turkey
5,868
7,578
7,999
Portugal
697
1,067
924
Germany
212
342
224
France
124
108
93
Netherlands
3
1
Romania
461
459
480
Rest of Europe
522
244
185
Subtotal Europe
74,534
80,984
73,291
Mexico
34,872
31,237
32,630
The United States
1,841
14,217
19,802
Colombia
2,676
1,466
1,828
Peru
805
1,539
1,557
Argentina
850
706
582
Venezuela
21
7
Rest of countries
5,871
5,559
3,726
Subtotal rest of countries
46,915
54,746
60,131
Total exposure to financial instruments
121,449
135,729
133,421
The exposure to sovereign risk set out in the above table includes positions held in government debt securities in countries where the
Group operates. They are used for ALCO’s management of the interest-rate risk on the balance sheets of the Group’s entities in these
countries, as well as for hedging of pension and insurance commitments by insurance entities within the BBVA Group.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The table below provides a breakdown of the exposure of the Group’s credit institutions to sovereign risk as of December 31, 2021 by type of financial instrument and the country of residence of the
counterparty, under EBA (European Banking Authority) requirements:
Exposure to Sovereign Risk by European Union Countries. December 2021 (Millions of Euros)
Debt securities
Loans and
advances
Derivatives
Total
%
Direct exposure
Indirect exposure
Notional
value
Fair value +
Fair value -
Notional
value
Fair value +
Fair value -
Spain
25,596
12,542
288
5
(19)
12
3,084
(2,883)
38,626
40%
Italy
9,257
16
(1,146)
747
(1,865)
7,008
7%
Portugal
(304)
128
(2)
(3)
(180)
%
Germany
69
(54)
47
61
%
France
(1,169)
25
841
1,588
(879)
407
%
Netherlands
%
Romania
461
461
%
Rest of European Union
(415)
88
295
4
(1)
293
316
(1)
578
1%
Total Exposure to Sovereign Counterparties (European Union)
33,495
12,799
583
9
(20)
(57)
5,782
(5,630)
46,962
48%
Mexico
21,997
5,102
5,550
6
(206)
(4)
32,445
33%
The United States
1,732
(4)
1,820
(1,820)
1,728
2%
Turkey
5,591
236
3
(3)
5,827
6%
Rest of other countries
7,611
2,223
5
721
42
(7)
10,596
11%
Total other countries
36,932
7,560
5,550
11
(206)
712
1,865
(1,830)
50,594
52%
Total
70,427
20,359
6,134
19
(225)
656
7,647
(7,460)
97,556
100%
This table shows sovereign risk balances with EBA criteria. Therefore, sovereign risk of European Union countries of the Group’s insurance companies (€10,101 million as of December 31, 2021) is not
included. Includes credit derivatives CDS (Credit Default Swaps) shown at fair value.
This Appendix forms an integral part of Note 7.2.8 of the Consolidated Financial Statements for the year 2021.
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Spanish-language version prevails
b.Concentration of risk on activities in the real-estate market in Spain
Quantitative information on activities in the real-estate market in Spain
Lending for real estate development of the loans as of December 31, 2021, 2020 and 2019 is shown below:
Financing Allocated by credit institutions to Construction and Real Estate Development and lending for house purchase (Millions of
Euros)
Gross amount
Drawn over the guarantee
value
Accumulated impairment
2021
2020
2019
2021
2020
2019
2021
2020
2019
Financing to construction and real estate development
(including land) (Business in Spain)
2,123
2,565
2,649
455
650
688
(197)
(281)
(286)
Of which: Impaired assets
337
473
567
132
213
271
(142)
(230)
(252)
Memorandum item:
Write-offs
2,155
2,288
2,265
Memorandum item:
Total loans and advances to customers, excluding the General Governments
(Business in Spain) (book Value)
168,734
162,600
185,893
Total consolidated assets (total business) (book value)
662,885
733,797
695,471
Impairment and provisions for normal exposures
(4,610)
(4,909)
(4,934)
The following is a description of the real estate credit risk based on the types of associated guarantees:
Financing allocated by credit institutions to construction and real estate development and lending for house purchase
(Millions of Euros)
2021
2020
2019
Without secured loan
248
372
298
With secured loan
1,875
2,193
2,351
Terminated buildings
1,172
1,307
1,461
Homes
936
991
1,088
Other
235
316
373
Buildings under construction
517
614
545
Homes
509
430
348
Other
8
184
197
Land
186
272
345
Urbanized land
124
143
240
Rest of land
62
129
105
Total
2,123
2,565
2,649
As of December 31, 2021, 2020 and 2019, 55.2% 51.0% and 55.2%, of loans to developers were guaranteed with buildings (79.9%,
75.8% and 74.5% are homes), and only 8.8%, 10.6%, and 13.0% by land, of which 66.6%, 52.6%, and 69.6% are in urban locations,
respectively.
The table below provides the breakdown of the financial guarantees given as of December 31, 2021, 2020 and 2019:
Financial guarantees given (Millions of Euros)
2021
2020
2019
Houses purchase loans
56
58
44
Without mortgage
3
5
5
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The information on the retail mortgage portfolio risk (housing mortgage) as of December 31, December 31, 2021, 2020 and 2019 is as
follows:
Financing allocated by credit institutions to construction and Real Estate development and lending for house purchase.
(Millions of Euros)
Gross amount
Of which: impaired loans
2021
2020
2019
2021
2020
2019
Houses purchase loans
74,094
74,689
76,961
2,748
2,841
2,943
Without mortgage
1,631
1,693
1,672
13
20
22
With mortgage
72,463
72,996
75,289
2,735
2,821
2,921
The loan to value (LTV) ratio of the above portfolio is as follows:
LTV breakdown of mortgage to households for the purchase of a home (business in Spain) (Millions of Euros)
Total risk over the amount of the last valuation available (Loan to value-LTV)
Less than
or equal to
40%
Over 40% but
less than or
equal to 60%
Over 60% but
less than or
equal to 80%
Over 80% but
less than or
equal to 100%
Over 100%
Total
Gross amount 2021
15,189
18,107
22,782
9,935
6,449
72,463
Of which: Impaired loans
216
327
462
483
1,246
2,735
Gross amount June 30,2021
15,197
18,891
20,716
10,624
7,568
72,996
Of which: Impaired loans
170
294
426
470
1,461
2,821
Gross amount December 31,
2020
15,105
19,453
20,424
11,827
8,480
75,289
Of which: Impaired loans
182
313
506
544
1,376
2,921
Outstanding home mortgage loans as of December 31, 2021, 2020 and 2019 had an average LTV of 46%, 46% and 47% respectively.
  P.236
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
The breakdown of foreclosed, acquired, purchased or exchanged assets from debt from loans relating to business in Spain, as well as
the holdings and financing to non-consolidated entities holding such assets is as follows:
Information about Assets Received in Payment of Debts (Business in Spain) (Millions of euros)
Gross Value
Provisions
Of which: Valuation
adjustments on impaired
assets, from the time of
foreclosure
Carrying amount
2021
2020
2019
2021
2020
2019
2021
2020
2019
2021
2020
2019
Real estate assets from
loans to the
construction and real
estate development
sectors in Spain
654
913
1,048
(407)
(486)
(555)
(214)
(234)
(266)
247
427
493
Terminated buildings
196
363
378
(94)
(144)
(150)
(44)
(60)
(58)
102
219
228
Homes
87
212
221
(39)
(75)
(81)
(17)
(33)
(33)
48
137
140
Other
109
151
157
(55)
(69)
(69)
(27)
(27)
(25)
54
82
88
Buildings under
construction
23
30
79
(17)
(21)
(44)
(6)
(10)
(24)
6
9
35
Homes
22
29
78
(16)
(20)
(43)
(6)
(10)
(24)
6
9
35
Other
1
1
1
(1)
(1)
(1)
Land
435
520
591
(296)
(321)
(361)
(164)
(164)
(184)
139
199
230
Urbanized land
406
485
547
(281)
(303)
(338)
(153)
(150)
(167)
125
182
209
Rest of land
29
35
44
(15)
(18)
(23)
(11)
(14)
(17)
14
17
21
Real estate assets from
mortgage financing for
households for the
purchase of a home
970
1,128
1,192
(520)
(593)
(612)
(154)
(163)
(153)
450
535
580
Rest of foreclosed real
estate assets
494
481
451
(264)
(259)
(233)
(62)
(48)
(37)
230
222
218
Equity instruments,
investments and
financing to non-
consolidated companies
holding said assets
708
1,310
1,380
(449)
(450)
(293)
(410)
(412)
(255)
259
860
1,087
Total
2,826
3,832
4,071
(1,640)
(1,788)
(1,693)
(840)
(857)
(711)
1,186
2,044
2,378
As of December 31, 2021, 2020 and 2019, the gross book value of the Group’s real-estate assets from corporate financing of real-
estate construction and development was €654, €913 and €1,048 million, respectively, with an average coverage ratio of 62.2%,
53.2%, and 53.0% respectively.
The gross book value of real-estate assets from mortgage lending to households for home purchase as of December 31, 2021, 2020
and 2019, amounted to €970, €1,128 and €1,192 million, respectively, with an average coverage ratio of 53.6%, 52.6%, and 51.3%.
As of December 31, 2021, 2020 and 2019, the gross book value of the BBVA Group’s total real-estate assets (business in Spain),
including other real-estate assets received as debt payment, was €2.118, €2,522 and €2,691 million, respectively. The coverage ratio
was 56.2%, 53.1% and 52.0%, respectively.
This Appendix is an integral part of Note 7 of the consolidated financial statements for the year ended December 31, 2021.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
c.Concentration of risk by geography
Below is a breakdown of the balances of financial instruments registered in the accompanying consolidated balance sheets by their concentration in geographical areas and according to the residence of
the customer or counterparty. As of December 31, 2021, 2020 and 2019 it does not take into account loss allowances or loan-loss provisions:
Risks by geographical areas. December 2021 (Millions of Euros)
Spain
Rest of Europe
Mexico
The United
States
Turkey
South America
Other
Total
Derivatives
4,145
15,783
1,511
4,706
945
3,248
594
30,933
Equity instruments (*)
3,682
12,510
3,885
1,273
80
206
951
22,587
Debt securities
43,336
22,288
32,042
4,418
5,677
6,237
6,993
120,990
Central banks
15
2,527
106
2,648
General governments
40,653
15,608
29,771
1,839
5,669
2,813
5,156
101,508
Credit institutions
1,401
2,341
1,213
142
8
275
480
5,860
Other financial corporations
619
1,878
270
903
1
402
132
4,203
Non-financial corporations
662
2,447
788
1,535
220
1,118
6,770
Loans and advances
177,851
64,238
60,208
9,319
36,743
42,182
9,984
400,525
Central banks
865
2,832
3,991
1,442
24
9,154
General governments
12,542
256
5,102
236
1,733
490
20,359
Credit institutions
7,360
29,901
1,452
361
2,695
1,221
2,247
45,238
Other financial corporations
4,583
14,183
985
1,521
954
1,165
851
24,242
Non-financial corporations
56,643
13,993
24,930
7,403
19,500
19,024
6,250
147,743
Households
95,857
3,072
27,740
35
9,368
17,596
122
153,789
Total risk in financial assets
229,013
114,819
97,647
19,718
43,445
51,873
18,521
575,035
Loan commitments given
35,604
37,313
17,662
13,239
6,359
7,926
1,516
119,618
Financial guarantees given
2,426
3,363
16
451
4,163
993
308
11,720
Other commitments given
14,516
6,995
2,127
2,070
3,529
2,402
2,965
34,604
Off-balance sheet exposures
52,546
47,671
19,805
15,760
14,050
11,321
4,789
165,941
Total risks in financial instruments
281,559
162,489
117,451
35,477
57,496
63,194
23,309
740,976
(*)  Equity instruments are shown net of valuation adjustment.
  P.238
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the European Union (see Notes 1 to 56). In the event of a discrepancy, the
Spanish-language version prevails
Risks by geographical areas. December 2020 (Millions of Euros)
Spain
Rest of Europe
Mexico
The United
States
Turkey
South America
Other
Total
Derivatives
8,419
17,811
2,292
8,350
349
2,162
800
40,183
Equity instruments (*)
2,196
9,627
3,197
925
65
260
420
16,690
Debt securities
56,552
18,932
29,392
5,097
7,466
5,907
6,287
129,632
Central banks
2,535
100
2,635
General governments
48,765
12,320
26,567
2,412
7,449
2,547
4,641
104,701
Credit institutions
1,680
2,383
1,542
214
14
205
681
6,718
Other financial corporations
5,466
1,804
404
897
2
439
163
9,175
Non-financial corporations
641
2,426
879
1,574
180
702
6,402
Loans and advances
168,849
50,691
57,787
8,335
40,373
39,081
9,964
375,080
Central banks
1,301
37
235
204
3,408
1,060
37
6,282
General governments
12,712
328
4,671
181
1,401
732
20,026
Credit institutions
644
23,123
2,888
1,477
217
830
3,762
32,940
Other financial corporations
3,742
10,826
2,489
946
1,165
756
723
20,647
Non-financial corporations
55,314
13,078
22,878
5,670
23,963
18,215
4,573
143,691
Households
95,136
3,298
24,626
38
11,439
16,819
137
151,493
Total risk in financial assets
236,016
97,061
92,667
22,706
48,253
47,410
17,471
561,585
Loan commitments given
35,096
32,327
15,748
33,644
7,691
6,530
1,548
132,584
Financial guarantees given
850
3,302
24
714
4,415
1,013
348
10,665
Other commitments given
15,474
8,224
1,618
1,922
3,403
2,883
2,666
36,190
Off-balance sheet exposures
51,419
43,853
17,391
36,280
15,508
10,425
4,563
179,440
Total risks in financial instruments
287,436
140,914
110,058
58,986
63,761
57,836
22,034
741,025
(*)        Equity instruments are shown net of valuation adjustment.
  P.239
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the European Union (see Notes 1 to 56). In the event of a discrepancy, the
Spanish-language version prevails
Risks by geographical areas. December 2019 (Millions of Euros)
Spain
Rest of Europe
Mexico
The United
States
Turkey
South America
Other
Total
Derivatives
5,241
16,603
1,328
6,354
189
1,788
729
32,232
Equity instruments (*)
3,745
6,184
3,829
1,311
55
268
247
15,639
Debt securities
48,806
13,283
28,053
17,733
7,934
5,383
4,210
125,403
Central banks
1,785
70
1,855
General governments
41,510
9,403
25,852
14,465
7,921
2,732
2,846
104,728
Credit institutions
1,237
1,672
658
150
9
263
611
4,600
Other financial corporations
5,643
1,001
317
2,085
3
433
136
9,619
Non-financial corporations
416
1,207
1,226
1,034
1
170
548
4,602
Loans and advances
171,673
49,757
63,505
65,044
45,874
40,787
9,264
445,903
Central banks
14
3,647
684
475
4,820
General governments
14,477
394
6,820
5,342
111
1,536
637
29,317
Credit institutions
6,626
18,274
2,050
648
1,996
1,012
2,112
32,717
Other financial corporations
3,103
13,351
1,611
2,313
1,248
704
752
23,082
Non-financial corporations
50,718
14,215
24,823
34,960
26,099
17,963
5,130
173,908
Households
96,735
3,523
28,201
21,781
12,773
18,888
158
182,059
Total risk in financial assets
229,465
85,827
96,715
90,442
54,052
48,226
14,450
619,177
Loan commitments given
33,146
26,687
17,361
35,185
8,665
8,060
1,819
130,923
Financial guarantees given
3,182
1,605
656
754
3,170
911
705
10,984
Other commitments given
16,204
9,125
1,534
2,075
5,065
2,808
2,397
39,209
Off-balance sheet exposures
52,532
37,417
19,551
38,014
16,900
11,779
4,922
181,116
Total risks in financial instruments
281,997
123,244
116,266
128,456
70,952
60,005
19,372
800,293
(*) Equity instruments are shown net of valuation adjustment.
The breakdown of the main figures in the most significant foreign currencies in the accompanying consolidated balance sheets is set forth in Appendix VII.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the European Union (see Notes 1 to 56). In the event of a discrepancy, the
Spanish-language version prevails
The breakdown of loans and advances in the heading of “Loans and advances”, impaired by geographical area as December 31, 2021,
2020 and 2019 is as follows:
Impaired financial assets by geographic area (Millions of Euros)
2021
2020
2019
Spain
8,143
8,199
8,616
Rest of Europe
104
118
175
Mexico
1,921
1,767
1,478
South America
1,744
1,703
1,769
Turkey
2,746
2,889
3,289
Rest of the world (*)
2
634
IMPAIRED RISKS
14,657
14,678
15,959
(*) In 2019, it includes the balances of the Group's businesses in the United States included within the scope of the USA Sale (see Notes 1.3, 3 and 21).
This Appendix is an integral part of Note 7.2.8 of the consolidated financial statements for the year ended December 31, 2021.
  P.241
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
APPENDIX XIII Information in accordance with article 89 of Directive 2013/36/EU of the
European Parliament and its application to Spanish Law through Law 10/2014
December 31, 2021 (Millions of Euros)
Country
CIT payments
cash basis (*)
CIT expense
consol
PBT
consol
Gross
margin
Nº employees
(**)
Activity
Main Entity
Spain (***)
90
901
1,030
6,161
23,933
Finance, banking and insurance services
BBVA S.A.
Mexico
360
957
3,532
7,448
40,238
Finance, banking and insurance services
BBVA México, S.A.
Turkey
330
437
1,851
3,145
20,063
Finance, banking and insurance services
Garanti BBVA AS
United States
(****)
34
108
586
1,502
285
Finance and banking services
BBVA, S.A. -New York Branch Office
Peru
173
120
385
1,093
5,780
Finance and banking services
BBVA Banco Continental S.A.
Colombia
90
101
338
889
6,721
Finance, banking and insurance services
BBVA Colombia S.A.
Argentina
27
39
129
816
5,364
Finance, banking and insurance services
Banco BBVA Argentina S.A.
Uruguay
16
7
29
134
579
Finance and banking services
BBVA Uruguay S.A.
Chile
12
16
71
133
714
Financial services
Forum Servicios Financieros, S.A.
United Kingdom
8
8
61
108
117
Banking services
BBVA, S.A. -London Branch Office
Romania
4
7
41
106
1,119
Finance and banking services
Garanti Bank SA
Portugal
9
15
47
95
440
Finance and banking services
BBVA, S.A. - Portugal Branch Office
Hong Kong
8
9
57
80
90
Banking services
BBVA Banco Provincial S.A.
Malta
4
2
21
77
14
Banking services
Garanti BBVA AS - La Valeta Branch
Office
Netherlands
6
23
70
207
Finance and banking services
Garantibank BBVA International N.V.
Italy
28
17
57
66
52
Banking services
BBVA, S.A. -Milan Branch Office
France
7
9
42
61
63
Banking services
BBVA, S.A. -Paris Branch Office
Venezuela
1
5
7
56
1,748
Finance, banking and insurance services
BBVA Banco Provincial S.A.
Germany
27
5
26
40
37
Banking services
BBVA, S.A. -Frankfurt Branch Office
Switzerland
6
2
8
39
117
Finance and banking services
BBVA (Switzerland) S.A.
Bolivia
3
3
12
28
468
Pensions
BBVA Previsión AFP SA
Cyprus
3
5
21
23
106
Banking services
Garanti BBVA AS - Nicosia Branch
Office
Singapore
2
3
18
22
12
Banking services
BBVA, S.A. -Singapore Branch Office
Taiwan
(1)
(2)
7
11
Banking services
BBVA, S.A. -Taipei Branch Office
Curaçao
4
7
16
Finance and banking services
Banco Provincial Overseas N.V.
China
1
6
27
Banking services
BBVA, S.A. -Shanghai Branch Office
Belgium
4
5
22
Banking services
BBVA S.A. -Brussels Branch Office
Brazil
2
6
Financial services
BBVA Brasil Banco de Investimento,
S.A.
Finland
1
Financial services
Holvi Payment Service OY
Japan
(1)
4
Banking services
BBVA S.A.-Tokio Branch Office
Paraguay
10
Finance and banking services
BBVA Paraguay S.A.
Total
1,252
2,781
8,399
22,219
108,353
(*) The amounts of "Cash payments of corporate income tax" are highly conditioned and derive fundamentally from the methodology for calculating the instalment payments
provided for in the regulations governing corporate income tax in the different geographical areas, producing differences between the instalment payments made in the current
year and the refund of installments from previous years that may result once the final tax returns have been filed. In this respect, it should also be noted that it is normal for there
to be, differences between the amounts of "Corporate tax cash payments" and "Corporate tax expense", as the tax paid in the year is not necessarily directly related to the pre-tax
profit existing in a jurisdiction, but takes into account the tax payments (and refunds) in respect of profits made in previous years, as well as the instalment payments made in the
current year and the withholding of input tax. However, the "Corporate Income Tax Expense" for the current year is more directly related to the existing Profit before tax for a given
year.
(**) Full time employees. The 21 employees of representative offices are not included in the total number.
(***) In Spain, the balance of "Profit before tax" includes the capital gain generated in 2021 as a result of the sale of the US business, which is classified in the income statement
under "Profit (loss) after tax from discontinued operations". Likewise, the balance of "Corporate income tax expense" in Spain is highly conditioned because it incorporates the tax
effects associated with the sale of the US business, which is classified in the income statement under "Profit (loss) after tax from discontinued operations".
(****) In the US, the balance of "Profit before tax", "Corporate income tax expense" and "Gross margin" includes the profit generated by the US banking business up to the time of
its sale, which is classified in "Profit (loss) after tax from discontinued operations". The number of employees in the US does not include employees who at 31 December no longer
form part of the Group as a result of the sale of the US banking business.
The total gross margin of the Group which appears in the previous table does not tie up with the one existing in the consolidated
income statement since the total gross margin of such table also includes the gross margin generated, up to the moment of its sale,
by the companies included in the USA Sale, whose "Profit before taxes" and "Corporate income tax expense" are classified under
"Profits (losses) after taxes from discontinued operations.
The results of this breakdown of the branches are integrated in the financial statements of the parent companies on which they
depend.
As of December 31, 2021, the return of the Group’s assets calculated by dividing the “Profit” between “Total Assets” is 0.85%.
  P.242
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
In 2021 (1), BBVA group has not received public aid for the financial sector which has the aim of promoting the carrying out of banking
activities and which is significant. This statement is made for the purposes of article 89 of Directive 2013/36/EU of the European
Parliament and of the Council of June 26 (on access to the activity of credit institutions and the prudential supervision of credit
institutions and investment firms) and its transposition to Spanish legislation by means of Law 10/2014 on Monitoring, Supervision
and Solvency of Credit Institutions of June 26.
(1) BBVA disclosed by means of public relevant events: (i) on 07/27/2012 the closing of the acquisition of UNNIM Banc, S.A. and (ii) on 04/24/2015 the closing of the acquisition
of Catalunya Banc, S.A.
  P.243
Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Glossary
Additional Tier 1 Capital
Includes: Preferred stock and convertible perpetual securities and deductions.
Adjusted acquisition cost
The acquisition cost of the securities less accumulated amortizations, plus interest accrued, but not net
of any other valuation adjustments.
Amortized cost
The amortized cost of a financial asset or financial liability is the amount at which the financial asset or
financial liability is measured at initial recognition minus the principal repayments, plus or minus, the
cumulative amortization using the effective interest rate method of any difference between the initial
amount and the maturity amount and, for financial assets, adjusted for any loss allowance.
Associates
Companies in which the Group has a significant influence, without having control. Significant influence is
deemed to exist when the Group owns 20% or more of the voting rights of an investee directly or
indirectly.
Baseline macroeconomic
scenarios
IFRS 9 requires that an entity must evaluate a range of possible outcomes when estimating provisions
and measuring expected credit losses, through macroeconomic scenarios. The baseline macroeconomic
scenario presents the situation of the particular economic cycle.
Basic earnings per share
Calculated by dividing “Profit attributable to Parent Company” corresponding to ordinary shareholders of
the entity by the weighted average number of shares outstanding throughout the year (i.e., excluding the
average number of treasury shares held over the year).
Basis risk
Risk arising from hedging exposure to one interest rate with exposure to a rate that reprices under
slightly different conditions.
Business combination
A business combination is a transaction, or any other event, through which a single entity obtains the
control of one or more businesses.
Business Model
The assessment as to how an asset shall be classified is made on the basis of both the business model for
managing the financial asset and the contractual cash flow characteristic of the financial asset (SPPI
Criterion). Financial assets are classified on the basis of its business model for managing the financial
assets. The Group’s business models shall be determined at a level that reflects how groups of financial
assets are managed together to achieve a particular business objective and generate cash flows.
Cash flow hedges
Those that hedge the exposure to variability in cash flows attributable to a particular risk associated with
a recognized asset or liability or a highly probable forecast transaction and could affect profit or loss.
Commissions
Income and expenses relating to commissions and similar fees are recognized in the income statement
using criteria that vary according to their nature. The most significant income and expense items in this
connection are:
· Fees and commissions relating linked to financial assets and liabilities measured at fair value through
profit or loss, which are recognized when collected.
· Fees and commissions arising from transactions or services that are provided over a period of time,
which are recognized over the life of these transactions or services.
· Fees and commissions generated by a single act are accrued upon execution of that act.
Consolidation method
Method used for the consolidation of the accounts of the Group’s subsidiaries. The assets and liabilities
of the Group entities are incorporated line-by-line on the consolidate balance sheets, after conciliation
and the elimination in full of intragroup balances, including amounts payable and receivable. Group entity
income statement income and expense headings are similarly combined line by line into the consolidated
income statement, having made the following consolidation eliminations: a) income and expenses in
respect of intragroup transactions are eliminated in full. b) profits and losses resulting from intragroup
transactions are similarly eliminated. The carrying amount of the parent's investment and the parent's
share of equity in each subsidiary are eliminated.
Contingencies
Current obligations of the entity arising as a result of past events whose existence depends on the
occurrence or non-occurrence of one or more future events independent of the will of the entity.
Contingent
commitments
Possible obligations of the entity that arise from past events and whose existence depends on the
occurrence or non-occurrence of one or more future events independent of the entity’s will and that
could lead to the recognition of financial assets.
Control
An investor controls an investee when it is exposed, or has rights, to variable returns from its involvement
with the investee and has the ability to affect those returns through its power over the investee. An
investor controls an investee if and only if the investor has all the following:
a) Power; An investor has power over an investee when the investor has existing rights that give it the
current ability to direct the relevant activities, i.e. the activities that significantly affect the investee’s
returns.
b) Returns; An investor is exposed, or has rights, to variable returns from its involvement with the
investee when the investor’s returns from its involvement have the potential to vary as a result of the
investee’s performance. The investor’s returns can be only positive, only negative or both positive and
negative.
c) Link between power and returns; An investor controls an investee if the investor not only has power
over the investee and exposure or rights to variable returns from its involvement with the investee, but
also has the ability to use its power to affect the investor’s returns from its involvement with the investee.
Correlation risk
Correlation risk is related to derivatives whose final value depends on the performance of more than one
underlying asset (primarily, stock baskets) and indicates the existing variability in the correlations
between each pair of assets.
Credit Valuation
Adjustment (CVA)
An adjustment to the valuation of OTC derivative contracts to reflect the creditworthiness of OTC
derivative counterparties.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Current service cost
Current service cost is the increase in the present value of a defined benefit obligation resulting from
employee service in the current period.
Current tax assets
Taxes recoverable over the next twelve months.
Current tax liabilities
Corporate income tax payable on taxable profit for the year and other taxes payable in the next twelve
months.
Debit Valuation
Adjustment (DVA)
An adjustment made by an entity to the valuation of OTC derivative liabilities to reflect within fair value
the entity’s own credit risk.
Debt certificates
Obligations and other interest-bearing securities that create or evidence a debt on the part of their issuer,
including debt securities issued for trading among an open group of investors, that accrue interest,
implied or explicit, whose rate, fixed or benchmarked to other rates, is established contractually, and take
the form of securities or book-entries, irrespective of the issuer.
Default
An asset will be considered as defaulted whenever it is more than 90 days past due.
Deferred tax assets
Taxes recoverable in future years, including loss carry forwards or tax credits for deductions and tax
rebates pending application.
Deferred tax liabilities
Income taxes payable in subsequent years.
Defined benefit plans
Post-employment obligation under which the entity, directly or indirectly via the plan, retains the
contractual or implicit obligation to pay remuneration directly to employees when required or to pay
additional amounts if the insurer, or other entity required to pay, does not cover all the benefits relating
to the services rendered by the employees when insurance policies do not cover all of the corresponding
post-employees benefits.
Defined contribution
plans
Defined contribution plans are retirement benefit plans under which amounts to be paid as retirement
benefits are determined by contributions to a fund together with investment earnings thereon. The
employer's obligations in respect of its employees current and prior years' employment service are
discharged by contributions to the fund.
Deposits from central
banks
Deposits of all classes, including loans and money market operations, received from the Bank of Spain
and other central banks.
Deposits from credit
institutions
Deposits of all classes, including loans and money market operations received, from credit entities.
Deposits from customers
Redeemable cash balances received by the entity, with the exception of debt certificates, money market
operations through counterparties and subordinated liabilities, which are not received from either central
banks or credit entities. This category also includes cash deposits and consignments received that can
be readily withdrawn.
Derivatives
The fair value in favor (assets) or again (liabilities) of the entity of derivatives not designated as
accounting hedges.
Derivatives - Hedging
derivatives
Derivatives designated as hedging instruments in an accounting hedge. The fair value or future cash
flows of those derivatives is expected to offset the differences in the fair value or cash flows of the items
hedged.
Diluted earnings per
share
Calculated by using a method similar to that used to calculate basic earnings per share; the weighted
average number of shares outstanding, and the profit attributable to the parent company corresponding
to ordinary shareholders of the entity, if appropriate, is adjusted to take into account the potential dilutive
effect of certain financial instruments that could generate the issue of new Bank shares (share option
commitments with employees, warrants on parent company shares, convertible debt instruments, etc.).
Dividends and
retributions
Dividend income collected announced during the year, corresponding to profits generated by investees
after the acquisition of the stake.
Domestic activity
Domestic balances are those of BBVA´s Group entities domiciled in Spain, which reflect BBVA´s
domestic activities, being the allocation of assets and liabilities based on the domicile of the Group entity
at which the relevant asset or liability is accounted for.
Early retirements
Employees that no longer render their services to the entity but which, without being legally retired,
remain entitled to make economic claims on the entity until they formally retire.
Economic capital
Methods or practices that allow banks to consistently assess risk and attribute capital to cover the
economic effects of risk-taking activities.
Effective interest rate
(EIR)
Discount rate that exactly equals the value of a financial instrument with the cash flows estimated over
the expected life of the instrument based on its contractual period as well as its anticipated amortization,
but without taking the future losses of credit risk into consideration.
Employee expenses
All compensation accrued during the year in respect of personnel on the payroll, under permanent or
temporary contracts, irrespective of their jobs or functions, irrespective of the concept, including the
current costs of servicing pension plans, own share based compensation schemes and capitalized
personnel expenses. Amounts reimbursed by the state Social Security or other welfare entities in respect
of employee illness are deducted from personnel expenses.
Equity
The residual interest in an entity's assets after deducting its liabilities. It includes owner or venturer
contributions to the entity, at incorporation and subsequently, unless they meet the definition of
liabilities, and accumulated net profits or losses, fair value adjustments affecting equity and, if warranted,
non-controlling interests.
Equity instruments
An equity instrument that evidences a residual interest in the assets of an entity, that is after deducting
all of its liabilities.
Equity instruments
issued other than capital
Includes equity instruments that are financial instruments other than “Capital” and “Equity component of
compound financial instruments”.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Equity Method
Is a method of accounting whereby the investment is initially recognized at cost and adjusted thereafter
for the post-acquisition change in the investor’s share of the investee’s net assets. The investor’s profit
or loss includes its share of the investee’s profit or loss and the investor’s other comprehensive income
includes its share of the investee’s other comprehensive income.
Exchange/translation
differences
Exchange differences (P&L): Includes the earnings obtained in currency trading and the differences
arising on translating monetary items denominated in foreign currency to the functional currency.
Exchange differences (valuation adjustments): those recorded due to the translation of the financial
statements in foreign currency to the functional currency of the Group and others recorded against
equity.
Expected Credit Loss
(ECL)
Expected credit losses are a probability-weighted estimate of credit losses over the expected life of the
financial instrument. Hence, credit losses are the present value of expected cash shortfalls. The
measurement and estimate of these expected credit losses should reflect:
1. An unbiased and probability-weighted amount.
2. The time value of money by discounting this amount to the reporting date using a rate that
approximates the EIR of the asset, and
3. Reasonable and supportable information that is available without undue cost or effort.
The expected credit losses must be measured as the difference between the asset’s gross carrying
amount and the present value of estimated future cash flows discounted at the financial asset’s original
effective interest rate or an approximation thereof (forward looking).
Exposure at default
EAD is the amount of risk exposure at the date of default by the counterparty.
Fair value
The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction
between market participants at the measurement date.
Fair value hedges
Derivatives that hedge the exposure to changes in the fair value of assets and liabilities or firm
commitments that have not be recognized, or of an identified portion of said assets, liabilities or firm
commitments, attributable to a specific risk, provided it could affect the income statement.
Financial Assets at
Amortized Cost
Financial assets that do not meet the definition of financial assets designated at fair value through profit
or loss and arise from the financial entities' ordinary activities to capture funds, regardless of their
instrumentation or maturity.
Financial Assets at fair
value through other
comprehensive income
Financial instruments with determined or determinable cash flows and in which the entire payment made
by the entity will be recovered, except for reasons attributable to the solvency of the debtor. This
category includes both the investments from the typical lending activity as well as debts contracted by
the purchasers of goods, or users of services, that form part of the entity’s business. It also includes all
finance lease arrangements in which the subsidiaries act as lessors.
Financial guarantees
Contracts that require the issuer to make specified payments to reimburse the holder for a loss it incurs
when a specified debtor fails to make payment when due in accordance with the original or modified
terms of a debt instrument, irrespective of its instrumentation. These guarantees may take the form of
deposits, technical or financial guarantees, insurance contracts or credit derivatives.
Financial guarantees
given
Transactions through which the entity guarantees commitments assumed by third parties in respect of
financial guarantees granted or other types of contracts.
Financial instrument
A financial instrument is any contract that gives rise to a financial asset of one entity and to a financial
liability or equity instrument of another entity.
Financial liabilities at
amortized cost
Financial liabilities that do not meet the definition of financial liabilities designated at fair value through
profit or loss and arise from the financial entities' ordinary activities to capture funds, regardless of their
instrumentation or maturity.
Foreign activity
International balances are those of BBVA´s Group entities domiciled outside of Spain, which reflect our
foreign activities, being the allocation of assets and liabilities based on the domicile of the Group entity at
which the relevant asset or liability is accounted for.
Goodwill
Goodwill acquired in a business combination represents a payment made by the acquirer in anticipation
of future economic benefits from assets that are not able to be individually identified and separately
recognized.
Hedges of net
investments in foreign
operations
Foreign currency hedge of a net investment in a foreign operation.
Held for trading (assets
and liabilities)
Financial assets and liabilities acquired or incurred primarily for the purpose of profiting from variations
in their prices in the short term.
This category also includes financial derivatives not qualifying for hedge accounting, and in the case of
borrowed securities, financial liabilities originated by the firm sale of financial assets acquired under
repurchase agreements or received on loan (“short positions”).
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Impaired financial assets
An asset is credit-impaired according to IFRS 9 if one or more events have occurred and they have a
detrimental impact on the estimated future cash flows of the asset. Evidence that a financial asset is
credit-impaired includes observable data about the following events:
a.significant financial difficulty of the issuer or the borrower,
b.a breach of contract (e.g. a default or past due event),
c.a lender having granted a concession to the borrower – for economic or contractual reasons
relating to the borrower’s financial difficulty – that the lender would not otherwise consider,
d.it becoming probable that the borrower will enter bankruptcy or other financial reorganization,
e.the disappearance of an active market for that financial asset because of financial difficulties, or
f.the purchase or origination of a financial asset at a deep discount that reflects the incurred
credit losses.
Income from equity
instruments
Dividends and income on equity instruments collected or announced during the year corresponding to
profits generated by investees after the ownership interest is acquired. Income is recognized gross, i.e.,
without deducting any withholdings made, if any.
Insurance contracts
linked to pensions
The fair value of insurance contracts written to cover pension commitments.
Inventories
Assets, other than financial instruments, under production, construction or development, held for sale
during the normal course of business, or to be consumed in the production process or during the
rendering of services. Inventories include land and other properties held for sale at the real estate
development business.
Investment properties
Investment property is property (land or a building—or part of a building—or both) held (by the owner or
by the lessee under a finance lease) to earn rentals or for capital appreciation or both, rather than for own
use or sale in the ordinary course of business.
Joint arrangement
An arrangement of which two or more parties have joint control.
Joint control
The contractually agreed sharing of control of an arrangement, which exists only when decisions about
the relevant activities require the unanimous consent of the parties sharing control.
Joint operation
A joint arrangement whereby the parties that have joint control of the arrangement have rights to the
assets of the arrangement and obligations for the liabilities. A joint venturer shall recognize the following
for its participation in a joint operation:
a) its assets, including any share of the assets of joint ownership; b) its liabilities, including any share of
the liabilities incurred jointly;
c) income from the sale of its share of production from the joint venture;
d) its share of the proceeds from the sale of production from the joint venturer; and
e) its expenses, including any share of the joint expenses. A joint venturer shall account for the assets,
liabilities, income and expenses related to its participation in a joint operation in accordance with IFRS
applicable to the assets, liabilities, income and expenses specific question.
Joint venture
A joint arrangement whereby the parties that have joint control of the arrangement have rights to the net
assets of the arrangement. A joint venturer shall recognize its interest in a joint venture as an investment
and shall account for that investment using the equity method in accordance with IAS 28 Investments in
Associates and Joint Ventures.
Leases
A lease is an agreement whereby the lessor conveys to the lessee in return for a payment or series of
payments the right to use an asset for an agreed period of time, a stream of cash flows that is essentially
equivalent to the combination of principal and interest payments under a loan agreement. a) A lease is
classified as a finance lease when it substantially transfers all the risks and rewards incidental to
ownership of the asset forming the subject-matter of the contract. b) A lease will be classified as
operating lease when it is not a financial lease.
Lease liability
Lease that represents the lessee’s obligation to make lease payments during the lease term.
Liabilities included in
disposal groups
classified as held for sale
The balance of liabilities directly associated with assets classified as non-current assets held for sale,
including those recognized under liabilities in the entity's balance sheet at the balance sheet date
corresponding to discontinued operations.
Liabilities under
insurance contracts
The technical reserves of direct insurance and inward reinsurance recorded by the entities to cover
claims arising from insurance contracts in force at period-end.
Loans and advances to
customers
Loans and receivables, irrespective of their type, granted to third parties that are not credit entities.
Loss given default (LGD)
It is the estimate of the loss arising in the event of default. It depends mainly on the characteristics of the
counterparty, and the valuation of the guarantees or collateral associated with the asset.
Mortgage-covered bonds
Financial asset or security created from mortgage loans and backed by the guarantee of the mortgage
loan portfolio of the entity.
Non performing financial
guarantees given
The balance of non performing risks, whether for reasons of default by customers or for other reasons,
for financial guarantees given. This figure is shown gross: in other words, it is not adjusted for value
corrections (loan loss reserves) made.
Non Performing Loans
(NPL)
The balance of non performing risks, whether for reasons of default by customers or for other reasons,
for exposures on balance loans to customers. This figure is shown gross: in other words, it is not adjusted
for value corrections (loan loss reserves) made.
Non-controlling interests
The net amount of the profit or loss and net assets of a subsidiary attributable to associates outside the
group (that is, the amount that is not owned, directly or indirectly, by the parent), including that amount
in the corresponding part of the earnings for the period.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Non-current assets and
disposal groups held for
sale
A non-current asset or disposal group, whose carrying amount is expected to be realized through a sale
transaction, rather than through continuing use, and which meets the following requirements: a) it is
immediately available for sale in its present condition at the balance sheet date, i.e. only normal
procedures are required for the sale of the asset.
b) the sale is considered highly probable.
Non-monetary assets
Assets and liabilities that do not provide any right to receive or deliver a determined or determinable
amount of monetary units, such as tangible and intangible assets, goodwill and ordinary shares
subordinate to all other classes of capital instruments.
Non-trading financial
assets mandatorily at fair
value through
Profit or loss
The financial assets registered under this heading are assigned to a business model whose objective is
achieved by obtaining contractual cash flows and / or selling financial assets but which the contractual
cash flows have not complied with the SPPI test conditions.
Option risk
Risks arising from options, including embedded options.
Other financial assets/
liabilities at fair value
through profit or loss
Instruments designated by the entity from the inception at fair value with changes in profit or loss. An
entity may only designate a financial instrument at fair value through profit or loss, if doing so more
relevant information is obtained, because:
a) It eliminates or significantly reduces a measurement or recognition inconsistency (sometimes called
"accounting mismatch") that would otherwise arise from measuring assets or liabilities or recognizing
the gains and losses on them on different bases. It might be acceptable to designate only some of a
number of similar financial assets or financial liabilities if doing so a significant reduction (and possibly a
greater reduction than other allowable designations) in the inconsistency is achieved.
b) The performance of a group of financial assets or financial liabilities is managed and evaluated on a
fair value basis, in accordance with a documented risk management or investment strategy, and
information about the group is provided internally on that basis to the entity´s key management
personnel. These are financial assets managed jointly with “Liabilities under insurance and reinsurance
contracts” measured at fair value, in combination with derivatives written with a view to significantly
mitigating exposure to changes in these contracts' fair value, or in combination with financial liabilities
and derivatives designed to significantly reduce global exposure to interest rate risk.
These headings include customer loans and deposits effected via so-called unit-linked life insurance
contracts, in which the policyholder assumes the investment risk.
Other Reserves
This heading is broken down as follows:
i) Reserves or accumulated losses of investments in subsidiaries, joint ventures and associates: include
the accumulated amount of income and expenses generated by the aforementioned investments
through profit or loss in past years.
ii) Other: includes reserves different from those separately disclosed in other items and may include legal
reserve and statutory reserve.
Other retributions to
employees long term
Includes the amount of compensation plans to employees long term.
Own/treasury shares
The amount of own equity instruments held by the entity.
Past service cost
It is the change in the present value of the defined benefit obligation for employee service in prior periods,
resulting in the current period from the introduction of, or changes to, post-employment benefits or other
long-term employee benefits.
Post-employment
benefits
Retirement benefit plans are arrangements whereby an enterprise provides benefits for its employees on
or after termination of service.
Probability of default
(PD)
It is the probability of the counterparty failing to meet its principal and/or interest payment obligations.
The PD is associated with the rating/scoring of each counterparty/transaction.
Property, plant and
equipment/tangible
assets
Buildings, land, fixtures, vehicles, computer equipment and other facilities owned by the entity or
acquired under finance leases.
Provisions
Provisions include amounts recognized to cover the Group’s current obligations arising as a result of past
events, certain in terms of nature but uncertain in terms of amount and/or cancellation date.
Provisions for contingent
liabilities and
commitments
Provisions recorded to cover exposures arising as a result of transactions through which the entity
guarantees commitments assumed by third parties in respect of financial guarantees granted or other
types of contracts, and provisions for contingent commitments, i.e., irrevocable commitments which
may arise upon recognition of financial assets.
Provisions for pensions
and similar obligation
Constitutes all provisions recognized to cover retirement benefits, including commitments assumed vis-
à-vis beneficiaries of early retirement and analogous schemes.
Provisions or (-) reversal
of provisions
Provisions recognized during the year, net of recoveries on amounts provisioned in prior years, with the
exception of provisions for pensions and contributions to pension funds which constitute current or
interest expense.
Refinanced Operation
An operation which is totally or partially brought up to date with its payments as a result of a refinancing
operation made by the entity itself or by another company in its group.
Refinancing Operation
An operation which, irrespective of the holder or guarantees involved, is granted or used for financial or
legal reasons related to current or foreseeable financial difficulties that the holder(s) may have in settling
one or more operations granted by the entity itself or by other companies in its group to the holder(s) or
to another company or companies of its group, or through which such operations are totally or partially
brought up to date with their payments, in order to enable the holders of the settled or refinanced
operations to pay off their loans (principal and interest) because they are unable, or are expected to be
unable, to meet the conditions in a timely and appropriate manner.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Renegotiated Operation
An operation whose financial conditions are modified when the borrower is not experiencing financial
difficulties, and is not expected to experience them in the future, i.e. the conditions are modified for
reasons other than restructuring.
Repricing risk
Risks related to the timing mismatch in the maturity and repricing of assets and liabilities and off-balance
sheet short and long-term positions.
Restructured Operation
An operation whose financial conditions are modified for economic or legal reasons related to the
holder's (or holders') current or foreseeable financial difficulties, in order to enable payment of the loan
(principal and interest), because the holder is unable, or is expected to be unable, to meet those
conditions in a timely and appropriate manner, even if such modification is provided for in the contract. In
any event, the following are considered restructured operations: operations in which a haircut is made or
assets are received in order to reduce the loan, or in which their conditions are modified in order to
extend their maturity, change the amortization table in order to reduce the amount of the installments in
the short term or reduce their frequency, or to establish or extend the grace period for the principal, the
interest or both; except when it can be proved that the conditions are modified for reasons other than the
financial difficulties of the holders and, are similar to those applied on the market on the modification
date for operations granted to customers with a similar risk profile.
Retained earnings
Accumulated net profits or losses recognized in the income statement in prior years and retained in
equity upon distribution.
Right of use asset
Asset that represents the lessee’s right to use an underlying asset during the lease term.
Securitization fund
A fund that is configured as a separate equity and administered by a management company. An entity
that would like funding sells certain assets to the securitization fund, which, in turn, issues securities
backed by said assets.
Share premium
The amount paid in by owners for issued equity at a premium to the shares' nominal value.
Shareholders' funds
Contributions by stockholders, accumulated earnings recognized in the income statement and the equity
components of compound financial instruments.
Short positions
Financial liabilities arising as a result of the final sale of financial assets acquired under repurchase
agreements or received on loan.
Significant increase in
credit risk
In order to determine whether there has been a significant increase in credit risk for lifetime expected
losses recognition, the Group has develop a two-prong approach:
a)Quantitative criterion: based on comparing the current expected probability of default over the
life of the transaction with the original adjusted expected probability of default. The thresholds used for
considering a significant increase in risk take into account special cases according to geographic areas
and portfolios.
b) Qualitative criterion: most indicators for detecting significant risk increase are included in the
Group's systems through rating/scoring systems or macroeconomic scenarios, so quantitative analysis
covers the majority of circumstances. The Group will use additional qualitative criteria when it considers
it necessary to include circumstances that are not reflected in the rating/score systems or
macroeconomic scenarios used.
Significant influence
Is the power to participate in the financial and operating policy decisions of the investee but is not control
or joint control of those policies. If an entity holds, directly or indirectly (i.e. through subsidiaries), 20 per
cent or more of the voting power of the investee, it is presumed that the entity has significant influence,
unless it can be clearly demonstrated that this is not the case. Conversely, if the entity holds, directly or
indirectly (i.e. through subsidiaries), less than 20 per cent of the voting power of the investee, it is
presumed that the entity does not have significant influence, unless such influence can be clearly
demonstrated. A substantial or majority ownership by another investor does not necessarily preclude an
entity from having significant influence.
The existence of significant influence by an entity is usually evidenced in one or more of the following
ways: a) representation on the board of directors or equivalent governing body of the investee; b)
participation in policy-making processes, including participation in decisions about dividends or other
distributions;
c) material transactions between the entity and its investee;
d) interchange of managerial personnel; or
e) provision of essential technical information.
Solely Payments of
Principle and Interest
(SPPI)
The assessment as to how an asset shall be classified is made on the basis of both the business model for
managing the financial asset and the contractual cash flow characteristic of the financial asset (SPPI
Criterion). To determine whether a financial asset shall be classified as measured at amortized cost or
FVOCI, a
Group assesses (apart from the business model) whether the cash flows from the financial asset
represent, on specified dates, solely payments of principal and interest on the principal amount
outstanding (SPPI).
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Stages
IFRS 9 classifies financial instruments into three categories, which depend on the evolution of their credit
risk from the moment of initial recognition. The first category includes the transactions when they are
initially recognized - without significant increase in credit risk (Stage 1); the second comprises the
operations for which a significant increase in credit risk has been identified since its initial recognition -
significant increase in credit risk (Stage 2) and the third one, the impaired operations Impaired (Stage 3).
The transfer logic is defined in a symmetrical way, whenever the condition that
triggered a transfer to Stage 2 is no longer met, the exposure will be transferred to
Stage 1. In the case of forbearances transferred to stage 2, as long as the loan is flagged as forbearance it
will keep its status as Stage 2. However, when the loan is not flagged as forbearance it will be transferred
back to Stage 1.
Statements of cash flows
The indirect method has been used for the preparation of the statement of cash flows. This method
starts from the entity’s profit and adjusts its amount for the effects of transactions of a non-cash nature,
any deferrals or accruals of past or future operating cash receipts or payments, and items of income or
expense associated with cash flows classified as investment or finance. As well as cash, short-term,
highly liquid investments subject to a low risk of changes in value, such as cash and deposits in central
banks, are classified as cash and equivalents. When preparing these financial statements the following
definitions have been used:
· Cash flows: Inflows and outflows of cash and equivalents.
· Operating activities: The typical activities of credit institutions and other activities that cannot be
classified as investment or financing activities.
· Investing activities: The acquisition, sale or other disposal of long-term assets and other investments
not included in cash and cash equivalents or in operating activities.
· Financing activities: Activities that result in changes in the size and composition of the Group’s equity
and of liabilities that do not form part of operating activities.
Statements of changes
in equity
The statements of changes in equity reflect all the movements generated in each year in each of the
headings of the equity, including those from transactions undertaken with shareholders when they act as
such, and those due to changes in accounting criteria or corrections of errors, if any.
The applicable regulations establish that certain categories of assets and liabilities are recognized at their
fair value with a charge to equity. These charges, known as “Valuation adjustments” (see Note 31), are
included in the Group’s total equity net of tax effect, which has been recognized as deferred tax assets or
liabilities, as appropriate.
statements of
recognized income and
expense
The statement of recognized income and expenses reflect the income and expenses generated in each
fiscal year, distinguishing between those recognized in the profit and loss accounts and the “Other
recognized income and expenses”; which are recorded directly in the equity.
The “Other recognized income and expenses” includes the variations that have occurred in the period in
“accumulated other comprehensive income”, detailed by concepts.
The sum of the variations recorded in the “accumulated other comprehensive income” caption of the
equity and the profit for the year represents the “Total income and expenses”.
Structured credit
products
Special financial instrument backed by other instruments building a subordination structure.
Structured Entities
A structured entity is an entity that has been designed so that voting or similar rights are not the
dominant factor in deciding who controls the entity, such as when any voting rights relate to
administrative tasks only and the relevant activities are directed by means of contractual arrangements.
A structured entity often has some or all of the following features or attributes:
a) restricted activities.
b) a narrow and well-defined objective, such as to effect a tax-efficient lease, carry out research and
development activities, provide a source of capital or funding to an entity or provide investment
opportunities for investors y passing on risks and rewards associated with the assets of the structured
entity to investors.
c) insufficient equity to permit the structured entity to finance its activities without subordinated financial
support.
d) financing in the form of multiple contractually linked instruments to investors that create
concentrations of credit or other risks (tranches).
Subordinated liabilities
Financing received, regardless of its instrumentation, which ranks after the common creditors in the
event of a liquidation.
Subsidiaries
Companies over which the Group exercises control. An entity is presumed to have control over another
when it possesses the right to oversee its financial and operational policies, through a legal, statutory or
contractual procedure, in order to obtain benefits from its economic activities. Control is presumed to
exist when the parent owns, directly or indirectly through subsidiaries, more than one half of an entity's
voting power, unless, exceptionally, it can be clearly demonstrated that ownership of more than one half
of an entity's voting rights does not constitute control of it. Control also exists when the parent owns half
or less of the voting power of an entity when there is:
a) an agreement that gives the parent the right to control the votes of other shareholders; b) power to
govern the financial and operating policies of the entity under a statute or an agreement; power to
appoint or remove the majority of the members of the board of directors or equivalent governing body
and control of the entity is by that board or body;
c) power to cast the majority of votes at meetings of the board of directors or equivalent governing body
and control of the entity is by that board or body.
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Translation of the Consolidated Financial Statements originally issued in Spanish and prepared in accordance with EU-IFRS, as adopted by the
European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Tangible book value
Tangible Book Value represents the tangible equity's value for the shareholders as it does not include the
intangible assets and the minority interests (non-controlling interests). It is calculated by discounting
intangible assets, that is, goodwill and the rest of consolidated intangibles recorded under the public
balance sheet (goodwill and intangible assets of companies accounted for by the equity method or
companies classified as non-current assets for sale are not subtracted).It is also shown as ex-dividends.
Tax liabilities
All tax related liabilities except for provisions for taxes.
Territorial bonds
Financial assets or fixed asset security issued with the guarantee of portfolio loans of the public sector of
the issuing entity.
Tier 1 Capital
Mainly includes: Common stock, parent company reserves, reserves in companies, non-controlling
interests, deductions and others and attributed net income.
Tier 2 Capital
Mainly includes: Subordinated, preferred shares and non- controlling interest.
Unit-link
This is life insurance in which the policyholder assumes the risk. In these policies, the funds for the
technical insurance provisions are invested in the name of and on behalf of the policyholder in shares of
Collective Investment Institutions and other financial assets chosen by the policyholder, who bears the
investment risk.
Value at Risk (VaR)
Value at Risk (VaR) is the basic variable for measuring and controlling the Group’s market risk. This risk
metric estimates the maximum loss that may occur in a portfolio’s market positions for a particular time
horizon and given confidence level VaR figures are estimated following two methodologies:
a) VaR without smoothing, which awards equal weight to the daily information for the immediately
preceding last two years. This is currently the official methodology for measuring market risks vis-à-vis
limits compliance of the risk.
a.VaR with smoothing, which weighs more recent market information more heavily. This is a
metric which supplements the previous one.
b.VaR with smoothing adapts itself more swiftly to the changes in financial market conditions,
whereas VaR without smoothing is, in general, a more stable metric that will tend to exceed VaR with
smoothing when the markets show less volatile trends, while it will tend to be lower when they present
upturns in uncertainty.
Watch List (WL)
Watch List is defined as such risk that, derived from an individualized credit assessment, involves a
significant increase in credit risk from the moment of origination, due to economic or financial difficulties
or because it has suffered, or is estimated to suffer, adverse situations in its environment, without
meeting the criteria for its classification as non performing.
Write- off
When the recovery of any recognized amount is considered to be remote, this amount is removed from
the balance sheet, without prejudice to any actions taken by the entities in order to collect the amount
until their rights extinguish in full through expiry, forgiveness or for other reasons.
Yield curve risk
Risks arising from changes in the slope and the shape of the yield curve.
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European Union (see Notes 1 to 56). In the event of a discrepancy, the Spanish-language version prevails
Contents
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
1.BBVA in brief
1.1Who we are
BBVA is a global financial group founded in 1857, with an extensive international presence and leading franchises in very attractive
markets. It has a strong leadership position in the Spanish market, is the largest financial institution in Mexico, and has leading
franchises in Turkey and South America.
In its over 160 years of history, BBVA has stood out for its commitment to innovation and leadership in the transformation of its
industry. The Bank has been a pioneer and a model at global level in the digitalization of the sector. It has been recognized a leader in
digital mobile banking experience in Europe for the fifth year in a row and has developed leading apps in practically all the geographies
where it operates, leading to an increase in digital sales, now accounting for over 70% of the total.
Likewise, BBVA is a pioneer in its commitment to sustainability. In 2021, BBVA has obtained the highest score among World banks1 in
the Dow Jones Sustainability Index (DJSI), which measures the performance of the largest companies by market capitalization in
economic, environmental and social matters. In 2018 it assumed the commitment to channel €100 billion to sustainable finance
through 2025. This target has been doubled in 2021 to €200 billion. BBVA is also committed to be carbon neutral by 2050, for which
it is managing its direct impacts and has set targets for a reduction in exposure of its loan portfolio in some of the most greenhouse-
gas intensive sectors.
BBVA is guided by a clear purpose: "To bring the age of opportunity to everyone." BBVA wants to help people, families, entrepreneurs,
the self-employed and businesspeople, employees and society in general to take advantage of the opportunities brought by
innovation and technology. To do so, it has a committed team with a distinctive culture and way of thinking, and values that provide a
boost to be better every day.
All this results in solid financial metrics, far above those of its peers in terms of efficiency and profitability. BBVA also stands out for its
capacity to reassign capital efficiently, and its solid financial position to continue to invest in profitable growth of our business and
increase shareholder remuneration.
2
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
1 Shared ranking position
The Group’s Organizational Chart
3
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
1.2Highlights
4
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
BBVA offers its clients a differential value proposition, leveraged on technology and data, helping them improve their financial health
with personalized advice on financial decision-making and also helping them in their transition towards a more sustainable future.
This value proposition has led the Bank to break a historical record in attracting customers, which has stood at 8.7 million new
customers in 2021. In addition, the development of its digital capabilities has meant that 40% of these new customers have accessed
the Bank through this type of channel.
In 2021, the Group has continued to evolve its value proposition with the aim of continuing to develop global solutions around financial
health. These advances have led it to be recognized as a leader in digital experience in Europe for the fifth consecutive year, according
to the report 'The Forrester Digital Experience Review TM: European Mobile Banking Apps, Q3 2021'.
Likewise, BBVA makes it a priority to help its customers in their transition towards a more sustainable future. To do this, it
incorporates sustainability into its day-to-day activities, not only in its relationship with clients, but also in its internal processes. In
2021 BBVA has created the Global Sustainability area, thus raising this priority to the highest executive level of the organization.
It is also important to note that BBVA has channeled €35.4 billion in 2021, making a total of €85.8 billion allocated to sustainable
activities since 2018.
Results and other financial aspects
BBVA Group’s results in 2021, excluding non-recurring impacts, were €5,069m, representing a year-on-year increase of 85.7%. It
should be noted that in 2021, there was a positive non-recurring impact of €280m, corresponding to the profit generated by BBVA
USA and the rest of companies included in the sale agreement to PNC until the closing date of the operation on June 1, 2021, and a
negative non-recurring impact of €-696m of the net costs related to the restructuring process. Taking these impacts into account, the
Group's net attributable profit amounted to €4,653m, which compares very positively with the €1,305m in the same period of the
previous year, which included the capital gains of €304m from the implementation of the bancassurance agreement reached with
Allianz, in addition to the result generated by BBVA USA in 2020.
The Group's CET1 Fully-loaded ratio stood at 12.75% as of December 31, 2021, which is above the management target, located in the
11.5-12% range of CET1, amply covering the Group's capital requirements, even after the share buyback mentioned below.
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS)
+85.7%
General note: excludes (I) BBVA USA and the rest of the companies in the United
States sold to PNC on June 1, 2021; (II) the net cost related to the restructuring
process in 2021; and (III) the net capital gain from the bankassurance operation
with Allianz in 2020.
NET ATTRIBUTABLE PROFIT BREAKDOWN (1)
(PERCENTAGE. 2021)
(1) Excludes the Corporate Center.
In 2021, the Group modified the shareholder distribution policy of distributing between 35% and 40% of the consolidated ordinary
profit of each year2. This policy will be implemented through the distribution of an interim dividend for the year and a final dividend,
with the possibility of combining cash distributions with share buybacks. In this regard, the share buyback program was launched in
2021 and is described in the section “The BBVA share” in the chapter “Financial Information – Group” of this report.
In 2021, it is worth highlighting the removal of the United States as a business area, derived from the sale agreement reached with
PNC and closed on June 1, 2021, once the pertinent mandatory authorizations were obtained. However, BBVA continues to have a
presence in the United States, mainly through the wholesale business which the Group develops in the New York branch.
On the other hand, 2021 stands out for the announcement made on November 18, 2021, that BBVA Group submitted to the Capital
Markets Board of Turkey the application for authorization of the voluntary takeover bid (hereinafter referred to as the Voluntary
Takeover Bid) for the entire share capital of Garanti BBVA not already owned, once all relevant regulatory approvals have been
obtained. Given the deadlines and the need to receive approval from all relevant regulatory bodies, BBVA estimates that the closing of
the Voluntary Takeover Bid will take place in the first quarter of 2022.
5
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
2 Excluding amounts and items of an extraordinary nature included in the consolidated profit and loss account.
2.Non-financial information report
Pursuant to the Commercial Code and the Capital Companies Law, the consolidated Non-financial information report includes, but is
not limited to: the information needed to understand the performance, results, and position of the Group, and the impact of its activity
on environmental, social, respect for human rights, and the fight against corruption and bribery matters, as well as employee matters.
Reporting of the non-financial key performance indicators included (KPI) in this consolidated non-financial information report is
performed using the GRI (Global Reporting Initiative) guide as an international reporting framework in its exhaustive option as well as
Communication from the Commission of July 5, 2017 on Guidelines on non-financial reporting (methodology for reporting non-
financial information, 2017/C 215/01). For easier location of these indicators, the tables related to compliance with the requirements
of Law 11/2018 and the GRI, with reference to each of the sections of this Non-financial information report where the information is
disclosed, are included in the chapter "5.2 Compliance tables" of section "5. Other information".
The information included in the consolidated non-financial information report is verified by KPMG Auditores, S.L., in its capacity as
independent provider of verification services.
Additionally, it should be noted that this consolidated "Non-financial information report" includes indicators that are in line with those
required by other international standards, as detailed in the section "Alignment of BBVA Group's non-financial information to WEF-
IBC and SASB standards” of the chapter “2.4 Additional information”.
2.1Strategy
2.1.1Strategic priorities
At the end of 2019, BBVA approved its current strategic plan, which anticipated many of the main global trends that have been
accelerated by the pandemic. These trends include the mass digitalization of all sectors and activities, boosted by the change in
consumer habits. Beyond the use of digital and remote channels, there has been an unprecedented wave of disruptions encouraged
by technology and data. It is an era of real opportunities supported by new technologies such as artificial intelligence, cloud
processing, quantum computation, blockchain technology, etc., which are transforming the economy and will have a major impact on
economic growth and productivity.
The decarbonization of the economy to limit the effects of climate change is the main and most important disruption of all. The
challenge of achieving the net zero emissions target by 2050 requires a drastic modification of habits and behaviour, together with
the deployment of non-carbon emission technologies in all sectors, not only energy. Unprecedented levels of innovation and
investment are required to achieve this; according to some estimates3, in the order of 5% of global GDP until approximately 2050.
The acceleration of these trends validates the strategy pursued by BBVA. It is a strategy based on a single purpose: "to bring the age
of opportunity to everyone." Thanks to innovation and technology, the Bank provides access to products, advice and solutions that
help customers make better decisions on their finances and achieve their life and business goals.
6
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
3 OECD/The World Bank/UN Environment (2018), Financing Climate Futures: Rethinking Infrastructure, OECD Publishing, Paris
Guided by this purpose, BBVA's strategy is built around six strategic priorities:
1. Improving our clients’ financial health
BBVA aspires to be its clients’ trusted financial partner, helping them to improve their financial health by offering personalized advice
based on technology and the use of data.
Money management is one of the greatest concerns for people. BBVA wants to help its customers improve their financial health in
two ways:
First, by supporting them in the day-to-day management of their finances, helping them understand and be aware of their
income and expenses, management of future needs, capacity to save, etc.
Second, by advising them how to achieve their life and business goals in the medium and long term.
2. Helping our clients transition toward a sustainable future
BBVA wants to help its clients transition toward a more sustainable future with finance, advice and innovative solutions, with the focus
primarily on two areas:
Climate action: mobilizing the appropriate resources to manage the challenge of climate change.
Inclusive growth: mobilizing the investments needed to build inclusive infrastructures and support inclusive economic
development in an equitable way that leaves no one behind.
BBVA considers that the commitment to sustainability is not only a challenge that requires an urgent response, but also an important
opportunity for business. The energy transition, in particular, will require major investments over the coming decades to replace fossil
fuels with other cleaner and more efficient sources of energy. This will have an impact on practically all industries, and also on how
people move, consume or arrange their homes.
3. Reaching more clients
Scale is increasingly critical in the banking business. BBVA aims to accelerate profitable growth, supporting itself through its own
channels and where the customers are (in third-party channels), with a special focus on digital and more profitable segments.
In this respect, the focus of profitable growth for BBVA over the coming years will be activities such as payments, insurance, asset
management, value segments such as SMEs and private banking, as well as the activities of Corporate and Investment Banking (CIB).
4. Driving operational excellence
BBVA is committed to providing the best experience possible and is transforming its model of customer relations to adapt to changes
in client behavior. To do so, it provides access to its products and services through simple processes. The role of the commercial
network is increasingly more focused on transactions of greater added value for customers. Interactions of lower added value are
redirected to self-service channels, thus reducing unit costs and increasing productivity.
The transformation of the relational model is accompanied by a change in the operational model, focused on process reengineering in
the search for greater automation and improved productivity, as well as speedy delivery to the market of new products and
functionalities.
This is without forgetting disciplined management of both financial and non-financial risks and optimized use of capital.
5. The best and most engaged team
The team continues to be a strategic priority for the Group. A diverse and empowered team, with an outstanding culture, guided by
the BBVA purpose and values and driven by a model of talent development which provides growth opportunities for all.
6. Data and technology
Data and technology are obvious accelerators to achieve our strategy. The commitment to developing advanced data analysis
capacities, together with secure and reliable technology, allows the creation of outstanding high-quality solutions.
The use of data and new technologies also generates the opportunity for increasingly global processes which can be used in the
different geographies and are easily scalable, thus reducing the unit cost of the processing.
BBVA continues to make progress in the development of an increasingly robust model of security and privacy (cybersecurity,
business processes, fraud and data security).
To monitor progress in the execution of the strategic priorities, a set of strategic metrics or key performance indicators (KPIs) have
been defined.
These indicators are linked to financial ones ,  such aso the net attributable profit, the tangible book value per share (TBV) or the
efficiency ratio, as well as to non-financial ones, such as those referring to customer satisfaction (NPS), the channeling of sustainable
finance or the digital sales.
These strategic KPIs are integrated into the different management processes of the Group, such as the planning and budget process,
in the prioritization of resources and investments, as well as for the purposes of the variable remuneration system.
7
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2.1.2Our objectives
The goal of executing this strategy is:
To be a larger and more profitable bank.
To be a different bank that stands out for its outstanding value proposition.
To continue to be the leader in efficiency.
In line with the strategic priorities and to monitor closely the level of progress in their execution, BBVA has defined ambitious financial
and business targets over the coming years in terms of efficiency, profitability, creation of shareholder value, customer growth and
the channeling of sustainable finance. These objectives were communicated on the Investor Day held on November 18, 2021.
2.1.3Main advances in the execution of the strategy
A larger scale and more profitable bank
BBVA looks to grow by being where the customers are. That is why the Group pays particular attention to attracting customers,
whether through its own or third-party channels. The Group attracted 8.7 million new customers in 2021. As a result of the
improvement in digital capacities, customer attraction through digital channels has increased steadily over recent years, and in 2021
reached an all-time high at over 3.5 million, accounting for 40% of all new customers.
Digital customers at the close of 2021 accounted for 69.4% of the total, at 41.8 million (up 37% from December 2019). Mobile
customers have grown by 42% since December 2019 over the year to 39.7 million and account for 66% of the total. Digital sales now
amount to 73% of the total units sold4.
A key aspect to increasing scale and competitiveness is investment and innovation in new technologies and disruptive business
models. The Group invests in the development of universal digital banking solutions to respond to the changing needs of customers,
with a focus on new and attractive markets. For example, in 2021 the Group completed the launch of its 100% digital business in Italy.
It is a milestone that BBVA has achieved with the support of the Bank’s infrastructure in Spain and its mobile app which is a leader in
Europe.
To search for profitable growth, BBVA focuses on the acquisition of customers in the high-value and relevant vertical product
segments, to boost the Group's results:
Small and medium sized enterprises (SMEs)
In 2021, the income generated in the SME segment has provided 13% of gross income, making it a key segment for the Group. In 2021
the Group has worked to implement measures to improve remote capacity and boost this segment further. Specifically, it has
extended its catalog, with a 100% digital product offering in all key products, and has made progress in the development of risk
models, allowing it to make more proactive offerings to customers. At the close of 2021 around one out of every three BBVA
customers received a proactive offer.
8
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
4 Data excludes the United States, Paraguay, Chile and Venezuela.
International corporate banking
BBVA Pivot was launched in 2021, renewing the offer of services for multinationals with a digital solution that facilitates the
management of the daily activity of companies. This unique solution operates in 15 countries via a centralized system, allowing the
activation of cash management services in all necessary markets and via the channel of choice for payments, collections, supply chain
finance, unique account position, syndicated loans, settlement of expenses and cards, etc. The service operates for companies active
in South America (Argentina, Peru, Colombia, Uruguay, Venezuela and Chile), Spain, Turkey, Belgium, France, Portugal and the
United Kingdom, and also in Mexico, the United States and Hong Kong.
Payments
BBVA wants to be a key partner for retailers, allowing them to sell more and more securely. This implies having payment solutions in
the real world, but also with accessible and innovative e-commerce solutions. To do so, BBVA offers not only traditional payment
products, but also high-value solutions at the point of sale (buy now, pay later or BNPL), and finance linked to revenues from the
point-of-sale (POS) terminal.
In Mexico, BBVA has Openpay, the biggest cash payment processing platform in the country with the broadest cover. In addition,
Openpay is available in Colombia and Peru, and will be soon in Argentina.
In the segment of individuals, BBVA has also made innovative products available to its customers. One example is the Aqua card, a
more secure and smarter card, with no embossed numbers and a dynamic card verification value (CVV) that offers the highest level of
security in online purchases.
Insurance
BBVA has strengthened its capacities by reaching agreements with the main global insurance groups to enable its customers to
receive modern products and services. In 2021 some alliances were strengthened in Spain and Peru and new agreements were
reached in Argentina, Mexico and Colombia. The Group's aim is to have the best capacities in each geographical area for its
customers.
Private banking
BBVA offers its Private Banking customers personalized, comprehensive and increasingly global specialized advice with an innovative
value offering, in which ESG factors play a very important role. As a result, in 2021 BBVA was named best private bank in the world in
responsible investment by Global Finance. Moreover, in 2021 the Private banking unit in Spain was recognized as the best private
bank in the world in digital customer service by PWM/Financial Times Group.
In addition, BBVA continues with its firm commitment to the entrepreneurial ecosystem by:
Investments through risk capital vehicles such as Propel Venture Partners and Sinovation Ventures, which help position the
Bank in new markets with potential for significant growth. Propel, with an independent management located in San
Francisco, is a vehicle for investment and also a way of gaining knowledge of the fintech ecosystem. It has invested in over
40 companies, 6 of which have reached the status of unicorn and 2 of them (Coinbase and Docusign) have had successful
stock market launches. Sinovation is a leading manager in China focused on developing the next generation of high-
technology Chinese companies based on artificial intelligence.
BBVA thus offers support to companies with high growth potential in innovative sectors related to new technologies in all
markets in which it operates, with specific products, advice and finance to cover their needs across the whole life cycle.
A different bank that stands out for its differential value proposition
BBVA offers its customers a unique value proposition, providing advice for making the best financial decisions and helping them in
their transition towards a more sustainable future. This value proposition gives a premium experience which has a direct impact on
customer satisfaction.
In fact, BBVA occupies the leading positions in the NPS5, as reflected in its retention figures, which show a positive trend in the levels
of customer drop-outs (retail and SMEs), and a greater commitment from digital customers, whose drop-out rate is 7.4% lower than
that of non-digital customers.
As of December 31, 2021, BBVA was once more leader in the retail NPS indicator in Spain and Mexico. In Turkey, it ranks second,
maintaining its position with respect to 2020. In Argentina the plans implemented in 2020 and driven by Senior Management have
reversed the situation of the previous year and recovered customer perception and trust. In Colombia, Peru and Uruguay, it has lost
its leadership, but plans have been implemented to recover it.
In 2021, BBVA has placed a special focus on helping small and medium-sized companies recover from the impact of the pandemic,
with a close and personalized service model that has positioned BBVA as the leader in the segment in Mexico, Turkey, Colombia, Peru
and Uruguay, as well as Spain second, improving its position.
Meanwhile, in the commercial NPS indicator BBVA maintained its leading position in two countries: Mexico and Peru, maintaining
second position in Argentina and Colombia. In Spain, BBVA has dropped from second to third position.
9
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
5 The internationally recognized Net Promoter Score (NPS, Net Recommendation Index) methodology, measures customers’ willingness to recommend a company and therefore,
the level of satisfaction of BBVA’s customers with its products, channels and services. The index is based on a survey that measures on a scale of zero to ten whether a bank’s
customers are promoters (a score of nine or ten), passives (a score of seven or eight) or detractors (a score of zero to six) when asked if they would recommend their bank, a
specific channel or a specific customer journey to a friend or family member. This information is vital for checking for alignment between customer needs and expectations and
the initiatives that have been implemented, establishing plans that eliminate detected gaps and providing the best experiences.
At the cutting edge of digitalization
Digitalization has been one of the pillars of the BBVA strategy for more than a decade, and during this time its value proposition has
evolved. Initially, the Group focused on improving customer service through digital channels to make self-service systems available
which allow transactions to be carried out and contracts arranged in a simple and agile way with a single click. Later on, the Group
focused on the development of the necessary capacities to increase digital sales and attract new customers through remote
channels. The Bank now also aims to advise its customers via data and artificial intelligence, to ensure they make the best financial
decisions. In 2021 BBVA has worked to continue developing global financial health solutions.
The scope of financial health is tackled from two angles: day-to-day control; and the achievement of medium- and long-term
objectives:
1.First, supporting customers in their day-to-day financial concerns, helping them to have a greater understanding and
awareness of their income and expenses, with solutions (such as classification and prediction of expenses, and even
financial wealth) and proactive notifications in with respect to relevant events which, as far as possible, allow them to have
greater control of their savings. A significant number of these solutions are already available in the BBVA geographical
areas.
2.And second, by advising them how to achieve their medium- and long-term goals. People's needs change over time: from
the purchase of a home to saving for your children's university or planning retirement, there are long-term objectives that
require support until they are achieved. Giving the advice needed to achieve these objectives is also within the scope of
financial health.
Help in day-to-day control is relevant for all customers, regardless of their income and expenses. Generic rules geared to control
income and expenses or review debt levels are relevant bases for managing the day-to-day of all customers, who are always given
personalized recommendations. According to the financial status of the customers, the advice on the customers' financial health is
also personalized.
As well as offering a personalized experience, BBVA wishes to be a trusted partner for its customers by supporting them with a
proactive experience. Its goal is for customers to have peace of mind, so when an important event occurs which impacts their
finances, the Bank informs them automatically.
In addition, through proactive experiences (over 50 available at the end of 2021), customers receive simple proposals which allow
them to solve or mitigate these challenges if possible: for example, to make a transfer from another account if a credit card payment
is expected to lead to an overdraft in the main account.
All this has made the Bank a leader in digital experience in Europe for the fifth consecutive year, according to the recent report “The
Forrester Digital Experience Review TM: European Mobile Banking Apps, Q3 2021." This report identifies the leaders in mobile banking
functionality and user experience, and shares the best practices from which professionals can learn. BBVA is the only Spanish bank
which is a leader in the digital mobile banking experience.
Pioneers in sustainability
BBVA incorporates sustainability as part of its daily activities and everything it does, not only in relations with customers but also in
internal processes. In other words, the definition and execution of the strategy, which includes sustainability and climate change as
one of its priorities, cuts across the whole organization.
In 2021 BBVA created the Global Sustainability area to boost its strategy, raising sustainability to the highest executive level in the
Organization. The area reports to the Chief Executive Officer and the Group Executive Chairman on matters referring to the Group's
sustainability strategy.
Sustainability represents a business opportunity and is a key lever for BBVA's growth. BBVA's unique offer of sustainable products,
together with its capacity for advice, give the Group a competitive advantage over other entities.
In 2021, out of the total new origination of business at Group level, 12% of new businesses have been linked to sustainability. Between
2018 and 2021, BBVA channeled a total of €85,817m into sustainable activities6. Of these, around 20% were an incremental business
for the Bank.
This represents 43% of the target for channeling initially set in its Commitment 2025, which BBVA has doubled in 2021 to €200 billion
through 2025.
10
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6 As a benchmark for meeting its objectives under its Pledge 2025, BBVA uses the activities included in the section "Additional information on the Group's sustainability standards
and frameworks" the Green Bond Principles and the Social Bond Principles, the Sustainability-Linked Bond Principles of the International Capital Markets Association, as well as
the Green Loan Principles, Social Loan Principles, Sustainability-Linked Loan Principles of the Loan Market Association and best market practices.
FUNDS MOBILIZED THROUGH THE 2025 PLEDGE (MILLIONS OF EUROS) (1)
2021 production
(%)
2020 production
(%)
Climate action
30,640
87
15,341
75
Inclusive growth
4,737
13
5,175
25
Total
35,377
100
20,516
100
Total 2025 Pledge (accumulated to 2021)
85,817
43
50,440
(1) To the production of each financial year, the fixing exchange rate has been applied.
ASSETS UNDER MANAGEMENT WITH SOCIALLY RESPONSIBLE INVESTMENT (SRI) CRITERIA (BBVA ASSET
MANAGEMENT. MILLIONS OF EUROS)
2021
2020
Total assets under management
119,307
109,355
SRI strategy applied
Exclusion (1)
119,307
109,355
Vote (2)
111,160
72,376
Integration (3)
80,981
9,053
(1) The exclusion strategy applies to 100% of the assets under management.
(2) The vote strategy applies to 100% of the assets under management in Europe for those instruments, in BBVA AM portfolios, that generate voting rights and their issuers are
in the European geographical area.
(3) The integration strategy is applied in SRI pension plans and mutual funds of the Europe business.
Climate change
In 2021, BBVA has led the issuance of green, social, sustainable bonds and bonds linked to environmental indicators for clients in
several countries, which have represented a total volume disintermediated by BBVA of €6,683m. In addition, BBVA has continued to
be very active in the field of sustainable corporate loans and in the financing of sustainable projects.
In 2021, BBVA achieved its commitment in Spain of offering a sustainable alternative to all its products in the retail segment. Also in
Spain, in 2021 BBVA became the first entity to use data analytics to calculate the carbon footprint of all its individual customers and
companies, obtaining an approximate estimate of CO2 emissions into the atmosphere based on gas and light bills and payments for
fuel.
Inclusive growth
In 2021, BBVA mobilized €4.737m as financial inclusive growth, of which €2.868m were allocated to financing social infrastructure
and €1,869m were dedicated to financial inclusion and entrepreneurship
Additionally, the Group has also strengthened its community engagement to support inclusive growth in countries where it operates,
for which €550m will be allocated directly and through its support to foundations between 2021 and 2025. For more information
about the commitment to the community, see the section "Community Commitment" in the chapter "Our stakeholders" in this report.
Alignment of activity to achieve net zero emissions in 2050
With respect to the alignment of its activity, BBVA has been neutral in net emissions from its direct activity since 2020 (on the
management of direct impacts, see the section "Direct environmental impact management" of the chapter "Report on climate change
and other environmental and social questions" in this report). The Bank has also pledged that its indirect activity, in other words
through its loan and investment portfolio, will also be neutral in net greenhouse gas emissions by 2050. In April 2021, BBVA was one
of the founding members of the Net-Zero Banking Alliance (NZBA).
To this end, in 2021 BBVA has continued to make progress in decarbonizing its portfolio. It has announced its intention of reducing its
exposure to coal-related activities to zero, and stopping the finance of companies in these activities by 2030 in developed countries
and by 2040 in the rest of the countries where it operates.
It has also set intermediate goals to decarbonize its portfolio in four emission-intensive industries, such as electricity generation,
automotive, steel and cement: these sectors account for 60% of global emissions. To do so, the Bank will focus its efforts on
supporting customers with finance, advice and innovative solutions in a joint effort of decarbonization. For more information, see the
section "Identification, Measurement and Integration of climate change into risk management" in the "Report on climate change and
other environmental issues" of this report.
A global benchmark
In 2021, BBVA has obtained the highest score (89 points) among world banks7 in the DJSI, which measures the performance of the
largest companies by market capitalization in economic, environmental and social matters. The Group has achieved the highest score
(100 points) in the sections on financial inclusion, environmental and social information, development of human capital, materiality
and tax strategy.
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7 Shared ranking position.
BBVA has also been included for the fourth consecutive year in the Bloomberg Gender Equality Index, which represents recognition of
its commitment to create trusting work environments, where all employees' professional development and equal opportunities are
guaranteed, regardless of their gender.
BBVA is a member of the main sustainability indices (see the section "Sustainability indices").
All this is recognition of BBVA's work over more than 20 years, with its active involvement in various supranational initiatives. BBVA
seeks to continue leading the international agenda on inclusion and the fight against climate change by manifesting its commitment to
a number of initiatives (see the section "Participation in international initiatives").
BBA is committed to transparency. That is why, together with this non-financial information, it publishes an annual TCFD (Task Force
on Climate-Related Financial Disclosures) report following the recommendations of the Financial Stability Board (FSB), as well as
additional disclosures on sustainability in line with two of the most advanced market standards: the expanded WEF-IBC metrics, and
the Sustainability Accounting Standards Board (SASB) Mortgage Finance and Consumer Finance standards.
Continue to lead in efficiency
BBVA works to optimize its model of customer relations and acquisition, with the aim of reaching more customers at a reduced cost.
The Group aims to make available to its clients a self-service model, and thus respond to changes in consumer habits, which are
increasingly digital. This is demonstrated in the growth of 24% in digital transactions on the 2020 figure, while transactions in
branches fell by 20%.
This new reality implies serving more customers and generating more growth, optimizing the cost structure, with a direct and positive
impact on the productivity of networks and efficiency. In this way, in 2021 the ratio of customers to branches increased by 22% and
sales per network employee increased by 25% on 2019. Moreover, the Agile methodology which has been steadily implemented in the
Group over recent years enables the quick and efficient creation of improved products and services for our customers. By way of
example, the functionalities made available to customers via the mobile app in Spain have tripled since 2016. Another example is that
the number of days it takes a work team to design a functionality, from starting the design to implementation, has fallen by 50% in
Mexico over the same period. This way of banking leads to more productive and more engaged teams.
Likewise, BBVA aims to lever globalization and develop more efficient products and solutions which provide answers to customer
needs. To this end, the Group has focused in recent years on increasing the reuse of technological developments and digital solutions
across countries. Two examples are the mobile app for retail customers in which it has reused 75% of the programming code; and the
mobile app for companies, which has been developed in less than a year by reusing 80% of the components.
This focus on operational excellence has led us to consolidate our leading position in terms of efficiency for one more year. The
efficiency ratio stood at 45.2% at the close of 2021 (53 basis points better than in 2020, in constant terms) while the average of our
European competitors was 62% at the close of September 2021 (the latest data available).
Optimum capital allocation is another key component of operational excellence. Here, BBVA prioritizes capital allocation to the most
profitable business opportunities. Moreover, the Bank has a model through which it allocates capital individually for each operation,
and the allocation is linked to a system of dynamic pricing. Thus, for each loan granted by the Group, the transaction must exceed the
minimum thresholds of previously determined capital return. This distinct way of banking, where the search for profitability is present
in the transaction, has had an immediate effect on the Bank's figures. Specifically, the adjusted return on risk-weighted assets
(RORWA) a the close of 2021 was 2.01%, 85 basis points above the level at the close of the previous year. For more information, see
section “Alternative Performance Measures (APMs)” within the chapter “Other information” of this report.
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2.2Our stakeholders
BBVA seeks to have a positive impact on the lives of people, companies and the society as a whole through its activity. For this reason,
the Group has a responsible banking model and is committed to creating long-term value for all stakeholders.
A banking model governed by the following general principles:
Generation of positive impact on society.
Respect for the dignity of people and the rights that are inherent to them.
Investment in the community.
Involvement as an agent of social change.
This way of doing banking responsibly is extended to all the entities that are part of the Group and its principles are integrated into the
relationship that BBVA maintains with all its stakeholders (customers, employees, shareholders and investors, suppliers, regulators
and supervisors and society), as well as in its relationship with the environment and social development, its fiscal responsibility, the
prevention of conduct contrary to regulations, human rights and its participation in international initiatives.
This is reflected in the different policies of the Bank and especially in the Corporate Social Responsibility Policy (hereinafter, CSR).
The CSR Policy was approved in 2008 and last updated by the Board of Directors in 2020 with the aim of adapting it to the Bank's
strategy and is available for consultation on the Group's shareholders and investors website.
2.2.1Materiality analysis: the most relevant issues for stakeholders
and BBVA
To generate value for its stakeholders, BBVA carries out a regular analysis called the "Materiality analysis" which helps prioritize the
most relevant issues for both, stakeholders and BBVA. The materiality analysis was carried out in 2020, and its main conclusions
were valid for 2021. It includes the point of view of the stakeholders in the main countries in which BBVA operates: Spain, Mexico,
Turkey, Argentina, Colombia and Peru8.
The results of the analysis are reflected in the following matrix:
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8 In 2021, the United States was still within the scope of consolidation, given that the subsidiary remained in BBVA during the first half of the year.
The four material issues with greatest importance now and over a longer time horizon, for both stakeholders and BBVA's business
strategy, are as follows:
Climate change: Climate change is among the main concerns for stakeholders, and they hope that BBVA will contribute to
an ordered transition toward a low-emission economy. This requires an adequate management of risks and opportunities.
Solvency and financial results: Stakeholders expect BBVA to be a robust and solvent bank, thus contributing to the stability
of the system. They also expect BBVA to generate good results over time. In other words, they demand a sustainable
business model in the current ecosystem.
Easy, fast and do it yourself (DIY) service for customers: Stakeholders expect BBVA to continue to put technology and
digitalization at the service of customers and the business, so they can operate in a simple and agile way at any time and in
any place (mobile banking, fully digital contracts, etc.).
Financial health and personalized advice to customers: Stakeholders expect the Bank to get to know its customers and
propose personalized solutions and recommendations to manage their finances better and achieve their vital objectives, all
this proactively and with an increasing level of automation.
The information on how these relevant issues were handled by the Group in 2021 is explained in the different chapters of this
management report.
For more information on the methodology and objectives as well as the level of progress in the material issues for BBVA and its
stakeholders, see "Other information on Materiality" in the "Additional information" chapter of this report.
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2.2.2Customers
The Bank puts customers at the heart of its activity and aims to establish a responsible relation with them, helping them to make
better financial decisions to achieve their life and professional objectives.
In this sense, there are some basic pillars linked to the Group's compliance system with which BBVA aspires to be the partner of trust
for its customers, in both management and control of their finances, based on personalized advice and with the aim of improving the
financial health of its customers.
Information security must also be a key pillar to guarantee the operational resilience of any organization. That is why the Group has
established policies, procedures and controls for the security of global infrastructures, digital channels and payment methods, with a
holistic approach based on intelligence in the face of challenges.
Customer experience
Consumers are increasingly demanding, and expect agile and personalized attention. BBVA is working to satisfy their needs and
exceed their expectations with the aim of guaranteeing a new standard in customer experience.
Customer satisfaction
As commented above, BBVA occupies the leading positions in the Net Promoter Score (NPS), as reflected in its retention figures,
which show a positive trend in the levels of customer drop-outs (retail and SMEs), and a greater commitment from digital customers,
whose drop-out rate is 7.4% lower than that of non-digital customers.
The internationally recognized Net Promoter Score (NPS, Net Recommendation Index) methodology measures customers’
willingness to recommend a company and therefore, the level of satisfaction of BBVA’s customers with its products, channels and
services. The index is based on a survey that measures on a scale of zero to ten whether a bank’s customers are promoters (a score
of nine or ten), passives (a score of seven or eight) or detractors (a score of zero to six) when asked if they would recommend their
bank, a specific channel or a specific customer journey to a friend or family member. This information is vital for checking for
alignment between customer needs and expectations and the initiatives that have been implemented, establishing plans that
eliminate detected gaps and providing the best experiences.
The Group’s consolidation and application of this methodology over the last ten years provides a common language both internally
and with customers that facilitates everyone’s involvement and the integration of the voice of customers in everything the Bank does,
from the beginning. This has led to a steady increase in customers’ level of trust, as they recognize BBVA to be one of the most secure
and recommendable banking institutions in every country where it operates.
Transparency, Clarity and Accountability (TCR)
The relationship of the Bank with its customers must be based on transparency, clarity and responsibility. That is why BBVA
integrates these three principles (TCR) systematically into the design and implementation of the main solutions, deliverables and
experiences for its customers. The objective pursued is to help them make good life choices, and to maintain and increase their trust
in the Bank.
Three work lines have been developed to turn these principles into reality:
Implementing the TCR principles in new digital solutions through the participation of TCR experts in the conceptualization
and design of these solutions, especially in massive impact digital solutions for retail customers.
Incorporating the TCR principles into the creation and maintenance of key content for customers (product sheets,
contracts, sales scripts. responses to customer letters, communication regarding COVID-19, etc.).
TCR awareness-raising and training throughout the Group, through a virtual community, on-site workshops and online
activities. Since 2014, more than 30,000 training interactions have been carried out online, of which 1,820 were in 2021.
In 2021, the Group has placed particular emphasis on designing TCR solutions for people who have some type of visual, hearing,
motor or cognitive disability, making progress in making all the digital solutions available in the different countries. With this aim, a
process has been defined so that new global designs and developments are accessible, extending them globally as they are reused in
the different geographical areas. BBVA has organized global accessibility sessions with more than 1,300 people attending.
BBVA has an indicator to measure its TCR performance: the Net TCR Score (NTCRS), which is calculated following the same NPS
methodology. Based on the same survey, the NTCRS measures the degree to which customers perceive BBVA as a transparent and
clear bank in comparison with its peers, in the main countries where the Group operates.
According to December 2021 data, BBVA is a leader in NTCRS in Spain, Mexico, Peru and Uruguay, and in second place in Turkey,
third in Colombia and fifth in Argentina. The Group is working on plans to improve customer perceptions9 in Colombia and Argentina.
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9 Own work. The study has considered the main peers of BBVA in Argentina, Colombia, Spain, Mexico, Peru, Turkey and Uruguay.
Behavior with customers
BBVA has a Code of Conduct that establishes guidelines for conduct with customers in line with the values of the Group. It has also
established policies and procedures for governance which establish the principles to be followed when assessing the characteristics
and risks of products and services, as well as defining their conditions for their distribution and monitoring. Thus, based on customer
insight, their interests should be taken into account at all times, and products and services should be offered in accordance with their
financial needs. Moreover, any customer protection regulations applicable must always be complied.
BBVA has also implemented processes geared toward the prevention, or, when this has not been possible, the management of
potential conflicts of interest that may arise in the marketing of its products.
In 2021, BBVA has continued to evolve and strengthen its internal regulation, as well as the frameworks of mitigation, control and
monitoring within the scope of protection of the customers, also considering the priorities of regulators and supervisors. In this
respect, the following main lines of action should be highlighted:
The update of standards in customer protection at Group level, covering also aspects related to the creation and
distribution of sustainable products, within the framework of the protection of vulnerable customers and the processes of
granting loans and credit responsibly.
The changing indicators in customer conduct, to identify early the possible indications of inadequate sales practices,
applying for this purpose advanced data analysis techniques.
Monitoring of the measures promoted by the regulators and governments on occasion of the crisis derived from the
pandemic, as well as those proposed for exit from it, advising the business units on their implementation and carrying out
the corresponding monitoring.
Moreover, the Bank has continued to work to incorporate the vision of customer protection into the development of new products and
businesses, both retail and wholesale, from the moment of its design and creation.
Customer security and protection
For BBVA security of information is one of the key aspects of its digital transformation. Information security is organized into three
fundamental pillars: cybersecurity, data security and security in the business and fraud processes. For each of them, a program has
been designed with the aim of reducing the risks to which the Group is exposed. These programs, which take into account security
industry best practices established in internationally accepted security standards, are periodically reviewed to evaluate the progress
and the effective impact on these risks.
In 2021, the measures adopted have been strengthened to guarantee effective protection of the information and assets which support
the Entity's business processes from a global perspective and an integrated approach, i.e. considering not only the technological area
but also the areas of people, processes and security governance.
Among these measures are those designed to: (I) ensure end-to-end protection of business processes, considering logical and
physical security, privacy and fraud management; (II) ensure compliance of the principles of security and privacy by design for new
products and services; and (III) improve access and authentication control for customers associated with the provision of online
services, both from the point of view of security and customer experience.
Below are some of the initiatives carried out during the year that are now implemented in the Group to improve customer security and
protection:
Use of biometrics to sign transactions on the BBVA app, which improves the user experience and prevents SIM duplication
and smishing attacks.
Strengthening security measures implemented in all the business processes with greatest risk of fraud.
Implementation of behavioral biometrics and malware protection for digital clients to reinforce analytical and fraud
detection capabilities in mobile channels.
Use of advanced analytics models to protect the funds of BBVA customers.
Enhancement of the section with security advice to make customers aware of the main cybersecurity risks they are exposed
to, so that they can prevent or act against possible threats.
In addition, robust customer authentication mechanisms have been employed in e-commerce and the security of cards has been
improved to prevent possible fraudulent use of their data. One example is the Aqua card, which is the first card without a number or
printed CVV, and with a dynamic CVV.
Additionally, BBVA has continued performing the training and awareness initiatives related to security and privacy, including training
actions and awareness campaigns for BBVA’s employees, clients and society in general.
Among the main campaigns and awareness initiatives performed and the recommendations included in the app, BBVA online
channels and social media, it is worth highlighting those related to information protection, secure password management, protection
of devices (computers, smartphones, etc.), detection of phishing and other computer and social engineering attacks, detection of
cybernetic scams, and security in online purchases.
Other lines of action also include periodic performance of global and local simulation exercises in order to raise the level of training
and awareness of key BBVA personnel and ensure an immediate and effective response in case of a security incident.
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Governance
BBVA has implemented a model of governance for information security, including the work of the Information Security Steering
Committee, responsible for the approval and monitoring of the information security strategy execution and the effective
implementation of the different programs designed for each of the three pillars that compose it.
Also, the Corporate Security function is organized by a system of committees and working groups to manage the different areas
related to information security: security in transactions, security associated with technology, physical security, security in business
processes, security related to personnel, etc.
There are also committees responsible for information protection and fraud management, where both the Corporate Security
function and the rest of the areas involved in the Bank participate.
Lastly, BBVA has a Technology and Cybersecurity Commission, whose functions include the supervision of technology and
cybersecurity strategy and cybersecurity risk management. This Commission assists the Board of Directors in monitoring the
technological risks to which the Bank is exposed, current cybersecurity and technology trends, and any relevant technological
security event that could affect the Group.
Data protection
The main initiatives performed in this area are related to the adoption of measures to ensure that all BBVA´s information assets are
properly protected, limiting their use to related processes and controlling access to them, considering the security guidelines
established by the Group. All the initiatives are performed guaranteeing compliance with the security and privacy regulatory
requirements applicable, especially those related to personal data protection.
All activities related to the data protection program are reviewed by the Data Protection Committee, where all relevant stakeholders
of the organization are represented.
During 2021 there has been no incident that has had a significant economic impact on the BBVA Group.
For more information about personal data protection, see the section “Personal data protection” in the "Compliance" chapter of this
report.
Cybersecurity
The COVID-19 pandemic has increased the scope of social engineering attacks through e-mail, SMS, instant messaging systems and
social media. It has also contributed to the emergence of new risks and challenges for companies, like the ones related to security in
telework, security in cloud environments and the increase in the attack surface. As a result, as cyberattacks evolve and become more
sophisticated, BBVA has strengthened its prevention and monitorization efforts.
The Global Computer Emergency Response Team (CERT) is the Group’s first line of detection and response to cyberattacks aimed at
global users and the Group’s infrastructure, combining information on cyber threats from our Threat Intelligence Unit. The Global
CERT, which is based in Madrid, operates 24/7 and provides services in all countries where BBVA operates, under a scheme of
managed security services.
In 2021, the monitoring capacity of the systems has increased, in particular with respect to the critical assets which support business
processes. Incident prevention, detection and response capabilities have also been strengthened through the use of integrated
information sources, improved analytical capabilities and automated platforms. Moreover, work is being done on the development of
new artificial intelligence and machine learning models which can predict and prevent cyberattacks against bank infrastructure,
providing a more secure experience for customers.
Measures implemented have improved information security management from a predictive and proactive approach, based on the use
of digital intelligence and advanced analytical capabilities. The main objective of these measures is to ensure an immediate and
effective response to any security incident that may occur, with the coordination of different business and support areas involved,
reduce the possible negative impact and, if necessary, report in a timely manner to the corresponding supervisory or regulatory
authorities.
BBVA also routinely reviews, reinforces and tests its security processes and procedures through simulation exercises in the areas of
physical security and digital security. Specialized teams periodically perform technical security tests in order to detect and correct
possible security vulnerabilities.
In 2020 and 2021, the Group detected an increase in the number of attacks in a number of countries, accentuated by the presence of
organized crime groups specialized in the banking sector.
Security in business processes and fraud
Cybersecurity processes are always undertaken in close coordination with fraud prevention processes, so there are considerable
interactions and synergies between the relevant teams. As part of the efforts to monitor fraud and to actively support the deployment
of adequate anti-fraud policies and measures, a Corporate Fraud Committee has been created to oversee the evolution of all external
and internal fraud types in all countries where the Group operates.
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Among the functions of this committee are: (I) actively monitor fraud risk and mitigation plans; (ii) assess their impact on Group
businesses and customers; and (III) monitor the relevant fraud facts, events and trends.
Both the Bank and the rest of the Group's subsidiaries have cybersecurity and fraud insurance policies, subject to certain loss limits,
applicable deductions and exclusions, as the case may be.
Business Continuity
In 2021 and 2020, Business Continuity continued to be reinforced from a holistic perspective, paying special attention to the Group’s
resilience. As a result thereof, a shift from a model basically geared to ensuring the uninterrupted delivery of products and services in
situations of great impact which are infrequent but plausible, toward a model in which the organization has been provided with the
ability to absorb and adapt to situations with an operational impact due to disruptions of various kinds (pandemics, cybersecurity
incidents, natural disasters or technological failures), has been consolidated. This has been reflected in an intense activity by the
Business Resilience Office, which together with the Crisis Management Committees and Group Continuity has played a very
important role in the management of the crisis resulting from COVID-19 in the numerous areas it has impacted.
Customer care
BBVA has a complaints model based on two key aspects: the agile resolution of claims and, most importantly, the analysis and
eradication of their causes at root. This model constitutes a contribution of great value for improving customer experience.
In 2021 the Group’s claims units worked to reduce attention times which, due to the health provisions imposed by the global
COVID-19 pandemic, were significantly affected in 2020; as well as the proactive identification of potential new problems and the
eradication of the root causes of the most common types of claims. All this with the aim of generating peace of mind and
consolidating customer trust, giving a swift resolution to their problems, through a simple and agile experience and with a clear and
personalized response.
MAIN INDICATORS OF CLAIMS (BBVA GROUP)(1)
2021
2020
Number of claims before the banking authority for each 10.000 active customers
10
13
Average time for setting claims (natural days)
5
11
Claims settled by First Contact Resolution (FCR) (% over total claims)
10
19
(1) Due to the sale of BBVA USA, during 2021 claims in this country have been monitored until May 31, 2021 only.
The country that registers the largest number of claims before the banking authority per 10,000 active customers is Colombia.
CLAIMS BEFORE THE BANKING AUTHORITY BY COUNTRY (NUMBER FOR EACH 10.000 ACTIVE CUSTOMERS) (1)
2021
2020
Spain
1.86
1.38
The United States(2)
4.51
4.70
Mexico
9.19
12.16
Turkey
12.77
16.51
Argentina
0.13
0.45
Colombia
62.45
97.56
Peru
2.04
2.02
Venezuela
0.09
0.03
Uruguay
0.29
0.31
Portugal
21.90
17.45
Scope: BBVA Group.
(1) The banking authority refers to the external body in which the customers can complain against BBVA.
(2) Due to the sale of BBVA USA, during 2021 claims in this country have been monitored until May 31, 2021 only.
The Group’s average claim resolution time was 5.46 days in 2021, which represents a reduction in all countries compared with 2020
(higher times as a result of the health provisions that were established as a result of the pandemic).
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AVERAGE TIME FOR SETTING CLAIMS BY COUNTRY (NATURAL DAYS)(1)
2021
2020
Spain
11
9
The United States (2)
6
6
Mexico
4
6
Turkey
4
6
Argentina
7
9
Colombia
5
10
Peru
7
35
Venezuela
8
8
Uruguay
16
7
Portugal
6
6
(1) The claims considered for the calculation of the average resolution time include those received and resolved during the same year.
(2) Due to the sale of BBVA USA, during 2021 claims in this country have been monitored until May 31, 2021 only.
Claims settled by the First Contact Resolution (FCR) model, which consists in the resolution of the claim at the time it is filed, account
for 10% of total claims, thanks to the fact that the management and handling of these claims aims to reduce resolution times and
increase the service quality, thus improving the customer experience.
CLAIMS SETTLE BY FIRST CONTACT RESOLUTION (FCR. PERCENTAGE OVER TOTAL CLAIMS)
2021
2020
Spain (1)
n.a.
n.a.
The United States (3)
32
36
Mexico
10
19
Turkey (2)
38
29
Argentina (4)
3
45
Colombia (2)
21
25
Peru
1
1
Venezuela (1)
n.a.
n.a.
Uruguay
11
13
Portugal (1)
n.a.
n.a.
n.a. = not applicable.
(1) In Spain, Portugal and Venezuela this type of management is currently not applied.
(2) In Colombia and Turkey, the first level resolution is considered FCR, that is, by the front in less than 48 hours.
(3) Due to the sale of BBVA USA, during 2021 claims in this country have been monitored until May 31, 2021 only.
(4) In Argentina, the criteria has been modified in 2021, homogenizing it with the rest of the countries (Mexico, Uruguay, Peru and the United States). The 2020 data responds
to local criteria.
The justified claims related to violations of privacy and loss of customer data filed before the corresponding banking authorities in the
countries, account for 0.05% of the total claims as a result of preventive policies and risk control measures.
The total volume of claims in 2021, which breakdown is shown in the following table, represents a reduction of 2% in the volume of
claims with respect to the figure in 2020, as a result of the improvements in the claims management process in the Group.
TOTAL VOLUME OF CLAIMS (BBVA GROUP. MILLIONS)
2021
2020
Spain
0.2
0.12
The United States (1)
0.02
0.05
Mexico
1.04
1.05
Turkey
0.18
0.23
Argentina
0.23
0.24
Colombia
0.11
0.14
Peru
0.32
0.34
Venezuela
0.014
0.019
Uruguay
0.012
0.018
Portugal
0.0001
0.0001
(1) Due to the sale of BBVA USA, during 2021 claims in this country have been monitored until May 31, 2021 only.
For more information on the Customer Care Service and the Customer Ombudsman see the section "Additional information on
customer complaints" in the chapter "Additional information" of this report.
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2.2.3Employees
The team is one of the accelerators of growth and a strategic lever for the Group. BBVA has a diverse and empowered team with a
distinct culture, which is guided by the corporate purpose and values.
As of December 31, 2021, the BBVA Group had 110,432 employees located in more than 25 countries, 53% of whom were women and
47% were men. The average age of the staff was 37.7 years. The average length of service in the organization was 10.7 years, with a
turnover of 6.5% in 2021.
BBVA Group's workforce fell by 10% in 2021. Among the main changes were the exit of BBVA USA and of the rest of the Group's
companies in the United States included in the agreement following their sale to the PNC Financial Services Group, Inc on June 1, 2021
and restructuring plan of the Bank in Spain.
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Culture & Values
BBVA’s values and behaviors are the action guidelines for the Group in its day-to-day decision-making and help it accomplish its
purpose "to bring the age of opportunity to everyone." The values and behaviors are the hallmark of everyone working in the Group
and define the DNA of BBVA.
The values form part of the main levers for the Bank’s transformation and in the Talent & Culture processes: from the selection of new
employees to the procedures for allocating roles, people development, training, and incentives for achieving goals.
The values also boost commitment at BBVA. The Group carries out annually the Employee Commitment Survey10, managed by
Gallup. In 2021, 93.1% of employees participated. The most outstanding aspect is the significant improvement of the Grand Mean, the
strategic KPI with which the progress of the strategic priority "The best and most committed team" is measured and which is obtained
by averaging the twelve main questions of the survey. Thus, in 2021 a value of 4.26 out of 5 has been achieved, which represents an
improvement over last year (4.25 points).
By age groups, this year's results were: 4.42 points out of 5 among employees under 25 years of age; 4.34 points for the range of 25
to 34 years; 4.23 points from 35 to 44 years old; 4.22 points from 45 to 54 years; and 4.15 in the case of employees over 55 years of
age. By gender, the result has been the same between men and women (4.27).
Similarly, BBVA's employee engagement index, which is calculated by dividing the percentage of engaged employees by the
percentage of actively disengaged employees, improved in 2021 to 10.50 (10.17 in 2020).
BBVA has been granted with the Gallup Exceptional Workplace Award for being one of the 40 best organizations in the world which
has worked most on engagement in 2021. Moreover, the most notable aspect is that 76% of teams have launched action plans to
improve engagement (over 24,000 plans).
BBVA has expressed its will to reinforce its corporate culture of social and environmental engagement, facilitating the conditions for
its employees to carry out volunteer work. For further information on volunteer work, see the "Volunteer work" section below in this
chapter.
People Management
BBVA continues to boost its employees' commitment and performance, accompanying its transformation process with a variety of
initiatives in questions related to staff, such as:
Transformation and development of the employee relations model: fostering a more accessible model and driving
enterprise, empowerment and responsibility; providing the different areas in the Group with the advice to boost talent
management based on their objectives and the employees with support for the development of their professional careers;
the search for opportunities and the reinforcement of their role with more personal advice from the employee's supervisor.
Maintenance of the Agile model of organization with the digital factories formed by multi-disciplinary teams which share the
same objective and work with autonomy and capacity for execution with the aim of improving quality, productivity, the
launch period and commitment.
21
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10 A total of 69,155 BBVA Group employees (36,326 identifying as women and 32,817 as men) took part in the last Gallup survey in the fourth quarter of 2021. By age range, 4% of
employees who participated in this survey were under 25, 36% were 25 to 34, 31% were 35 to 44, and 23% were 45 to 54, while 6% were over 55.
Launch of a solution to improve the mass training of employees. This solution represents a radical transformation for the
employees of their training experience, introducing modern learning techniques based on an attractive training journey, and
allowing them to manage this enormous challenge while generating the incentives for them to adopt it.
The strengthening of a corporate culture of collaboration and entrepreneurship, which revolves around the set of values and
behaviors described above and which generate certain identity traits that differentiate it from other entities.
Professional development
In 2021, work continued on BBVA's model of professional development by the consolidation of an ecosystem in which the employees
have available certain elements through three different modules that allow them to know themselves better, improve, grow and
explore new pathways.
Talent attraction
BBVA aims to offer its employees a unique value proposition, through a common brand, in line with a global and digital company. In
2021, BBVA has launched a talent attraction program whose aim is to hire key talent with the potential to support BBVA Group's
transformation process and provide an outstanding program for their training and international development.
Thanks to brand positioning actions and the promotion of professional opportunities available at BBVA through various channels, it
was possible to attract over 175,000 candidates in 2021. All this is carried out under a global reference model for attracting talent,
with clear policies that strengthen transparency, trust and flexibility for all stakeholders involved in the process.
BBVA also has a global scorecard to measure compliance levels with each of the internal mobility policies, ensuring follow-up and
commitment to compliance in each of the geographical and global areas in which BBVA operates.
In 2021, 13,810 professionals joined the Group following this initiative to attract, select and incorporate profiles with new skills
necessary for BBVA in its transformation process.
RECRUITMENT OF EMPLOYEES BY GENDER (BBVA GROUP. NUMBER)
2021
2020
Total
Male
Female
Total
Male
Female
Spain
1,133
476
657
1,776
715
1,061
Mexico
10,567
5,700
4,867
4,706
2,435
2,271
Turkey
2,377
1,075
1,302
1,500
697
803
South America
3,226
1,562
1,664
1,479
677
802
The United States
630
271
359
1,837
792
1,045
Rest
83
50
33
102
65
37
Total
18,016
9,134
8,882
11,400
5,381
6,019
Of which new hires are (1):
Spain
422
231
191
593
340
253
Mexico
7,945
4,318
3,627
5,050
2,560
2,490
Turkey
2,366
1,070
1,296
1,481
690
791
South America
2,391
1,271
1,120
1,191
597
594
The United States
617
260
357
1,839
793
1,046
Rest
69
43
26
92
57
35
Total
13,810
7,193
6,617
10,246
5,037
5,209
(1) Including hires through consolidations.
Development
The professional development model is based on a 360º assessment process. For the first time, in 2021 employees know their
position on the BBVA Group talent map; in other words how they compare with other professionals who occupy similar positions to
theirs. This allows them to identify their development plan and access the tools that BBVA makes available to them to help them
achieve their objectives.
Moreover, BBVA's professional development has been enriched in 2021 through the incorporation of tools that allow employee
growth: Project Review linked to the implementation of Agile organizational models and an internal coaching program. These tools
complement those already in place in the professional development model, such as Open Mentoring, BBVA Campus, Mobility and
Opportunity, whose impulse has been a priority in 2021.
The percentage of vacant positions filled with internal candidates stood at 56.7% in 2021 (69.4% in 2020) and signals the
commitment to the global policy of prioritizing internal versus external talent. 2020 was a very restrictive year in terms of both
22
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internal and external hiring. There was a freezing in Central Areas for 9 months in almost all countries to limit movements facing the
COVID crisis. In 2021, activity was resumed in most countries, promoting internal movements stopped the previous year.
Training
BBVA's training model gives employees a leading role in their own development and provides them with the autonomy to decide their
learning pathways. In this way, the employees no longer have to wait to be invited to a training action; they now have the means to
decide themselves on their learning pathways and how to grow professionally. This commitment to decentralization allows the
employees themselves to generate knowledge and share it with their colleagues. Sessions of this type have involved the participation
of 86,878 employees from all geographies to assess the usefulness of the content.
The solidity and level of implementation of the training model across the Group is allowing to be proactive and guarantee that
knowledge (internal or external) is obtained which the Bank needs at any time and continuously for the growth of its professionals.
In 2021, with the aim of reinforcing this commitment, BBVA launched a program to accelerate the acquisition of new competencies
and develop the competencies needed within the same post or profile (up/reskilling). In this way, employees will be able to focus on
their growth in knowledge that is a priority for BBVA.
To meet this challenge, BBVA's training model has been transformed to continue boosting a culture of "learning skills" which allow
professionals to have the capacities required at any time and thus improve their employability. In the context of a changing
environment, it is not only necessary to be flexible and adaptable to change; it is also essential for employees to update their
knowledge all the time (continuous learning).
As a result, BBVA has been recognized in recent years as an extremely innovative entity in the training world, with a deep-rooted
culture of online learning (in the last 4 years, over 70% of the training has been online and in 2021 it was 74%) and a wide-ranging
digital training offer for its employees channeled through its global training platform BBVA Campus.
This training platform provides employees with over 20,000 training resources (MOOCs, podcast, videos, blogs, practice
communities, portals structured by knowledge area, simulators, etc.), specific experiences geared at specialized technical profiles
and links to external training platforms of recognized prestige at global level or courses offered by key educational institutions.
For this reason all employees have been offered 14 expeditions through The Camp (one for each strategic knowledge area),
structured into 3 different levels of increasing specialization, providing a response to Strategic People Planning, on which the
capacities required by the Group for the bank of the future have been defined.
Through these expeditions, the professionals have focused on extending their knowledge and training on more strategic subjects for
the Group. In 2021, more than 83,271 professionals have completed 1,169,700 hours of training on subjects related to sustainability,
cybersecurity, data, Agile, design and the behavioral economy. The average satisfaction score is 4.7 (out of 5).
Another extremely relevant line of training for professionals has been the knowledge required for the transformation of the business,
transforming their current and future capacities. It is also worth noting that BBVA continued to boost the certification of its
professionals' knowledge in 2021. Thanks to internal or official external certifications, employees have been able to accredit
specialized knowledge in the main business subjects.
Specifically, training in sustainability has taken a leading role in helping to boost knowledge related to this strategic priority across the
whole Group. In 2021, 179,012 hours of training were completed (165% more than in 2020) and over 57,210 professionals have
participated in a sustainability-related training initiative. Moreover, 5,516 employees have exceeded the EFPA-ESG (European
certifier) and IASE ISF1 (international certifier) certifications.
BASIC TRAINING DATA (BBVA GROUP)
2021
2020
Total investment in training (millions of euros)
36.0
31.8
Investment in training per employee (euros) (1)
326
258
Hours of training per employee (2)
44.8
41.4
Employees who received training (%)
97.9
92
Satisfaction with the training (rating out of 10)
9.5
9.3
Average participations per employee
30.8
33
Amounts received from FORCEM for training in Spain (millions of euros)
1.5
1.2
(1) Ratio calculated considering the Group´s workforce at the end of each year ( 110,432 in 2021 and 123,174 in 2020).
(2) Ratio calculated considering the workforce of BBVA with access to the training platform.
23
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TRAINING DATA BY PROFESSIONAL CATEGORY AND GENDER (BBVA GROUP. 2021)
Number of employees with training
Training hours
Total
Male
Female
Total
Male
Female
Management team (1)
3,030
2,042
988
91,222
59,939
31,283
Middle controls
8,547
4,509
4,038
296,065
163,543
132,522
Specialists
39,684
19,730
19,954
1,626,500
789,266
837,234
Sales force
37,763
15,991
21,772
1,917,627
826,829
1,090,798
Base positions
19,118
8,504
10,614
1,020,459
411,971
608,488
Total
108,142
50,776
57,366
4,951,873
2,251,548
2,700,325
(1) The management team includes the highest range of the Group´s management.
TRAINING DATA BY PROFESSIONAL CATEGORY AND GENDER (BBVA GROUP. 2020)
Number of employees with training
Training hours
Total
Male
Female
Total
Male
Female
Management team (1)
3,077
2,098
979
64,826
43,126
21,700
Middle controls
9,768
5,162
4,606
255,076
137,242
117,834
Specialists
36,692
17,648
19,044
1,242,055
572,230
669,825
Sales force
43,487
18,745
24,742
2,192,527
968,162
1,224,365
Base positions
20,559
8,747
11,812
1,348,223
511,307
836,916
Total
113,583
52,400
61,183
5,102,707
2,232,066
2,870,641
(1) The management team includes the highest range of the Group´s management.
EMPLOYEE TRAINING 2021 (BBVA GROUP. NUMBER, PERCENTAJE)
Number
%
Investment in training as a percentage (%) of payroll(1)
0.91
Effectiveness of the training and development through increased revenue, productivity gains,
employee engagement and/or internal hire rates(2)
355.92
(1) Investment in training / Wages and salaries.
(2) Human Capital Return on Investment; a. Total Revenue (EUR) - Gross Margin; b. Total Operating Expenses (EUR)- Administration Expenses; c. Total training related
expenses (EUR); d. Resulting HC ROI (a - (b-c)) / c.
Diversity, inclusion and different capacities
At BBVA, diversity and inclusion are firmly aligned with its purpose and consistent with its values. BBVA is committed to diversity in
its workforce as one of the key elements in attracting and retaining the best talent and offering the best possible service to its
customers. In 2018 a global diversity plan was designed with several lines of action, focused mainly on gender diversity, but without
forgetting other aspects of diversity such as ethnic, inter-generation, different capacities and sexual orientation. Since then, the plan
has been improved and updated.
With respect to gender diversity, a number of initiatives have been developed since 2018 whose aim is to facilitate the professional
growth of women in BBVA and accelerate their access to positions of responsibility. Among these initiatives implemented in 2021 are:
Setting gender diversity targets at area and country level. A target has been set for the percentage of women to be
promoted to categories of greater responsibility over the next five years. This target is supported by a specific diversity plan
developed by each of the areas, which is revised quarterly and must ensure compliance with the plan.
New initiatives favoring female talent that speed up the professional growth of women in BBVA, ensuring equity and
neutrality in the selection and professional growth processes.
Improved capacity to identify the women in BBVA with the greatest potential through the Talent Map tool. Within this line of
work are the extension of the Rooney Rule to more levels of the Organization, improvement of training, mentoring targeted
at women with high potential and the introduction of the gender component in the succession plans (line-up plan) to
positions of high responsibility.
Continuing work on a flexible working environment in which men can assume their family responsibilities to the same extent
as women, and where maternity does not represent a professional obstacle for women (the Work Better, Enjoy Life
initiative). A hybrid work model has been implemented for this purpose to balance personal and professional life better.
Paternity leave has also been extended in a number of geographical areas.
Initiatives include the creation of the Employee Resource Group (hereinafter, ERG), a form of intrapreneurship in which employees
themselves decide to get together to promote diversity and foster personal relations between people with common interests; and the
support to a variety of organizations and initiatives working for diversity and equal opportunities between men and women, such as
participation in the fight against the gender gap in science, technology, engineering and maths, or collaboration with initiatives such
as Inspiring Girls, the Girls' Olympiad in Informatics and Technovation for Girls.
In terms of gender diversity, women represent 33% of the members of the board of directors of BBVA, S.A.,26.8% of senior
management and 36.1% of management positions, 31.5% of technology and engineering positions and 57.4% of business and profit
24
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
generation positions (31.6%, 43.4%, 32.2% and 57.4%, respectively, in 2020).
As for LGTBI+ diversity, a guide was prepared in 2021 called "Trans Diversity, Meeting Point." It is a manual which includes guidelines
and protocols focused on supporting transexual or transgender employees or customers. BBVA was elected president of the
Business Network for Diversity and LGTBI inclusion (REDI), the first business association in Spain created to promote an inclusive and
respectful environment in organizations. Over 95 Spanish companies form part of this organization. In 2021, two global events were
held for BBVA employees related to diversity and inclusion: the International LGTBI+ Pride Day and the Diversity Days, which are
internal days held for the second year in a row to share the significant progress made in terms of diversity and inclusion and to create
a learning space.
BBVA's leadership in diversity issues has led to it being included for the fourth consecutive year in the Bloomberg Gender-Equality
Index, a ranking that includes the 100 global companies with the best gender diversity practices. The Bank has also been finalist in the
Euromoney awards as Best Global Diversity and Inclusion Bank; and in the LinkedIn Talent Awards in the Diversity Champions
category. Moreover, Gartner published a study praising the Bank's global strategy in terms of diversity and inclusion.
Regarding the statement "BBVA always values diversity" in the Employee Engagement Survey, managed by Gallup, in 2021 the Bank
obtained a score of 4.53 out of 5, slightly more than the 2020 results (4.52).
All the Group companies in the different countries have protocols for preventing sexual harassment, expressly stating their rejection
of any conduct of a sexual nature or with a sexual connotation that has the purpose or effect of violating a person's dignity, and they
undertake to apply this agreement as a means of preventing, detecting, correcting and punishing this type of conduct within the
company.
With respect to different capacities, BBVA has expressed its commitment to the social integration of individuals with different
capacities. It has an ERG related to different capacities which organizes talks to raise awareness of this issue.
There are numerous initiatives in all the geographical areas to boost the inclusion of people with disabilities, such as grants to
students and programs for the incorporation of people with different capacities, with the collaboration of specialized organizations
and companies, as well as educational centers and universities.
For example, in Spain BBVA has alliances with the leading Spanish organizations in the disability sector with the aim of promoting
accessibility, fostering labor integration and increasing knowledge and awareness of the needs and potential of disabled people. There
are two pilot projects: first, one which employs people with mental disabilities in reception and support tasks in BBVA buildings in
Madrid; and second, a neurodiversity pilot project which integrates people with autism spectrum disorder (mainly Asperger) into
engineering teams.
As of December 31, 2021, BBVA had 589 people with different capacities on the Group's staff (526 in 202011), of whom 175 are located
in Spain, 18 in Mexico, 354in Turkey 36 in South America and 6 in Portugal.
25
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11 2020 data differ from the one reported in the Non-financial information report of 2020 due to additional amendments.
EMPLOYEES BY COUNTRIES AND GENDER (BBVA GROUP)
2021
2020
Number of
employees
Male
Female
Number of
employees
Male
Female
Spain
24,843
12,185
12,658
29,330
14,393
14,937
Mexico
40,243
19,157
21,086
36,853
17,133
19,720
Turkey (1)
21,522
9,370
12,152
21,908
9,513
12,395
The United States
295
201
94
10,895
4,602
6,293
South America
22,519
10,436
12,083
23,059
10,699
12,360
Argentina
5,852
3,117
2,735
6,052
3,219
2,833
Colombia
6,741
2,812
3,929
6,592
2,747
3,845
Venezuela
1,764
652
1,112
2,012
728
1,284
Peru
6,394
3,025
3,369
6,204
2,948
3,256
Chile
714
340
374
696
331
365
Paraguay
430
220
210
Uruguay
579
307
272
590
319
271
Bolivia
468
180
288
476
184
292
Brazil
6
2
4
6
2
4
Cuba
1
1
1
1
Rest
1,010
560
450
1,129
641
488
France
66
42
24
68
44
24
United Kingdom
118
80
38
118
85
33
Italy
52
30
22
51
28
23
Germany
41
27
14
43
27
16
Belgium
22
13
9
22
13
9
Portugal
440
221
219
447
224
223
Switzerland
117
71
46
113
71
42
Finland
125
80
45
Hong Kong
90
54
36
80
46
34
China
29
7
22
29
9
20
Japan
4
3
1
3
2
1
Singapore
12
4
8
10
3
7
United Arab Emirates
2
1
1
2
1
1
Russia
1
1
India
2
1
1
2
1
1
Indonesia
2
1
1
2
1
1
South Korea
2
1
1
2
1
1
Taiwan
11
4
7
11
4
7
Total
110,432
51,909
58,523
123,174
56,981
66,193
(1) Includes the Garanti BBVA employees in Netherlands, Romania, Malta and Chipre.
PROMOTED EMPLOYEES BY GENDER (BBVA GROUP)
2021
2020
Number of promoted
employees
Male
Female
Number of promoted
employees
Male
Female
Spain
3,976
1,945
2,031
1,608
794
814
Mexico
13,377
6,463
6,914
5,452
2,676
2,776
Turkey
2,530
1,128
1,402
2,350
975
1,375
South America
3,543
1,723
1,820
1,932
853
1,079
The United States
1,386
596
790
950
408
542
Rest
165
85
80
47
26
21
Total
24,977
11,940
13,037
12,339
5,732
6,607
26
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
EMPLOYEES AVERAGE AGE AND DISTRIBUTION BY AGE STAGES (BBVA GROUP. AGE AND PERCENTAGE)
2021
2020
Average age
<25
25-45
>45
Average age
<25
25-45
>45
Spain
43.8
0.5
58.6
40.8
43.8
0.5
59.0
40.4
Mexico
34.1
8.3
78.4
13.3
33.9
8.8
77.9
13.4
Turkey
36.1
4.2
84.3
11.6
35.6
4.4
85.7
9.8
South America
38.3
5.1
68.8
26.2
38.2
5.3
68.6
26.2
The United States
44.5
2.7
49.8
47.5
42.0
4.8
57.5
37.8
Rest
45.5
0.7
45.9
53.4
43.8
0.8
52.4
46.9
Total
37.7
5.0
72.7
22.2
38.2
4.9
71.0
24.0
AVERAGE LENGTH OF SERVICE BY GENDER (BBVA GROUP. AGE)
2021
2020
Total
Male
Female
Total
Male
Female
Spain
17.1
16.8
17.2
17.3
17.5
17.1
Mexico
6.8
6.4
7.1
7.7
7.6
7.9
Turkey
9.8
9.9
9.8
9.5
9.6
9.4
South America
11.4
11.8
11.0
11.6
12.2
11.1
The United States
6.4
6.6
6.1
7.7
6.5
8.6
Rest
14.9
14.3
15.6
13.2
12.4
14.1
Total
10.7
10.6
10.7
11.1
11.3
10.9
27
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
EMPLOYEES DISTRIBUTION BY PROFESSIONAL CATEGORY AND GENDER (BBVA GROUP. PERCENTAGE)
2021
2020
On the total
number of
employees
Male
Female
On the total
number of
employees
Male
Female
Spain
Management team (1)
3.9
72.9
27.1
3.5
75.0
25.0
Middle controls
8.6
61.3
38.7
7.5
62.4
37.6
Specialists
38.3
51.8
48.2
36.5
51.4
48.6
Sales force
44.3
42.7
57.3
43.8
43.0
57.0
Base positions
4.9
44.6
55.4
8.7
48.1
51.9
Mexico
Management team (1)
0.5
76.5
23.5
0.5
79.0
21.0
Middle controls
2.3
63.2
36.8
2.4
64.8
35.2
Specialists
37.4
51.3
48.7
35.4
49.5
50.5
Sales force
25.9
50.6
49.4
28.2
50.9
49.1
Base positions
33.9
39.7
60.3
33.4
37.8
62.2
Turkey
Management team (1)
7.7
62.6
37.4
7.6
62.0
38.0
Middle controls
16.2
38.9
61.1
16.0
38.3
61.7
Specialists
31.8
42.6
57.4
30.6
41.7
58.3
Sales force
36.7
31.7
68.3
38.0
33.0
67.0
Base positions
7.6
95.2
4.8
7.8
93.9
6.1
South America
Management team (1)
0.9
68.7
31.3
1.0
68.0
32.0
Middle controls
9.8
59.9
40.1
11.2
55.9
44.1
Specialists
38.6
50.5
49.5
35.8
51.4
48.6
Sales force
36.7
40.1
59.9
37.3
40.4
59.6
Base positions
14.0
40.3
59.7
14.8
41.1
58.9
The United States
Management team (1)
7.5
86.4
13.6
0.4
91.3
8.7
Middle controls
30.8
73.6
26.4
7.7
64.2
35.8
Specialists
37.6
56.8
43.2
36.5
41.2
58.8
Sales force
18.3
77.8
22.2
43.2
46.4
53.6
Base positions
5.8
58.8
41.2
12.1
14.6
85.4
Rest
Management team (1)
5.9
76.7
23.3
5.1
82.8
17.2
Middle controls
10.7
72.2
27.8
8.8
72.7
27.3
Specialists
45.8
48.7
51.3
52.1
53.5
46.5
Sales force
35.2
57.7
42.3
31.4
56.5
43.5
Base positions
2.4
20.8
79.2
2.6
17.2
82.8
Group average
Management team (1)
2.8
67.5
32.5
2.6
68.4
31.6
Middle controls
8.1
52.7
47.3
8.2
52.8
47.2
Specialists
36.9
49.8
50.2
35.1
48.4
51.6
Sales force
34.4
42.2
57.8
36.7
43.0
57.0
Base positions
17.8
44.7
55.3
17.3
42.5
57.5
(1) The management team includes the highest range of the Group´s management.
28
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
EMPLOYEES DISTRIBUTION BY TYPE OF CONTRACT AND GENDER (BBVA GROUP. PERCENTAGE)
2021
2020
On the total
number of
employees
Male
Female
On the total
number of
employees
Male
Female
Spain
Permanent employee. Full-time
94.8
50.8
49.2
94.1
50.9
49.1
Permanent employee. Part-time
3.6
8.8
91.2
3.4
9.1
90.9
Temporary employee
1.6
39.2
60.8
2.5
35.1
64.9
Mexico
Permanent employee. Full-time
93.2
47.2
52.8
94.7
46.2
53.8
Permanent employee. Part-time
60.0
40.0
37.5
62.5
Temporary employee
6.8
52.7
47.3
5.3
51.5
48.5
Turkey
Permanent employee. Full-time
99.6
43.5
56.5
99.6
43.4
56.6
Permanent employee. Part-time
Temporary employee
0.4
51.2
48.8
0.4
63.1
36.9
South America
Permanent employee. Full-time
88.9
47.3
52.7
91.3
47.4
52.6
Permanent employee. Part-time
5.0
42.1
57.9
2.6
33.1
66.9
Temporary employee
6.1
36.3
63.7
6.1
36.7
63.3
The United States
Permanent employee. Full-time
100.0
68.1
31.9
99.4
42.4
57.6
Permanent employee. Part-time
0.6
13.2
86.8
Temporary employee
Rest
Permanent employee. Full-time
98.8
55.7
44.3
99.7
56.7
43.3
Permanent employee. Part-time
0.8
37.5
62.5
0.1
100.0
Temporary employee
0.4
25.0
75.0
0.2
50.0
50.0
Group average
Permanent employee. Full-time
94.0
47.4
52.6
95.2
46.7
53.3
Permanent employee. Part-time
1.9
27.3
72.7
1.4
18.1
81.9
Temporary employee
4.1
46.5
53.5
3.4
43.8
56.2
29
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
EMPLOYEE DISTRIBUTION BY TYPE OF CONTRACTS AND AGE STAGES (BBVA GROUP, PERCENTAGE)
2021
2020
On the total
number of
employees
<25
25-45
>45
On the total
number of
employees
<25
25-45
>45
Spain
Permanent employee. Full-time
94.8
0.3
57.3
42.4
94.1
0.3
57.3
42.3
Permanent employee. Part-time
3.6
83.7
16.3
3.4
85.5
14.5
Temporary employee
1.6
18.2
79.0
2.8
2.5
9.4
86.5
4.2
Mexico
Permanent employee. Full-time
93.2
7.2
78.7
14.1
94.7
7.5
78.4
14.1
Permanent employee. Part-time
80.0
20.0
62.5
37.5
Temporary employee
6.8
24.0
74.3
1.7
5.3
30.5
68.5
1.0
Turkey
Permanent employee. Full-time
99.6
4.0
84.4
11.6
99.6
4.3
85.8
9.8
Permanent employee. Part-time
Temporary employee
0.4
37.2
57.0
5.8
0.4
26.2
64.3
9.5
South America
Permanent employee. Full-time
88.9
3.4
69.6
27.1
91.3
3.1
68.6
28.3
Permanent employee. Part-time
5.0
4.7
55.8
39.5
2.6
14.5
78.6
7.0
Temporary employee
6.1
30.8
67.2
2.0
6.1
33.3
64.5
2.2
The United States
Permanent employee. Full-time
100.0
2.7
49.8
47.5
99.4
4.7
57.6
37.7
Permanent employee. Part-time
0.6
8.8
39.7
51.5
Temporary employee
Rest
Permanent employee. Full-time
98.8
0.5
45.9
53.6
99.7
0.8
52.3
46.9
Permanent employee. Part-time
0.8
37.5
62.5
0.1
100.0
Temporary employee
0.4
50.0
50.0
0.2
100.0
Group average
Permanent employee. Full-time
94.0
4.2
72.9
23.0
95.2
4.1
70.9
25.0
Permanent employee. Part-time
1.9
2.6
68.2
29.2
1.4
5.6
81.0
13.4
Temporary employee
4.1
25.9
72.2
2.0
3.4
27.6
70.3
2.1
30
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
EMPLOYEE DISTRIBUTION BY PROFESSIONAL CATEGORY AND TYPE OF CONTRACT (BBVA GROUP. PERCENTAGE)
2021
2020
Permanent
employee
Full-time
Permanent
employee
Part-time
Temporary
employee
Permanent
employee
Full-time
Permanent
employee
Part-time
Temporary
employee
Spain
Management team (1)
99.7
0.3
99.7
0.3
Middle controls
99.0
1.0
98.7
1.2
0.1
Specialists
90.9
5.1
4.0
89.8
5.3
4.9
Sales force
97.2
2.8
96.8
2.3
0.8
Base positions
92.7
6.4
0.9
91.8
4.0
4.2
Mexico
Management team (1)
100.0
99.0
1.0
Middle controls
99.2
0.3
0.5
99.4
0.1
0.5
Specialists
96.6
3.4
97.7
2.3
Sales force
94.4
5.6
96.0
4.0
Base positions
88.1
11.9
90.0
10.0
Turkey
Management team (1)
99.8
0.2
99.8
0.2
Middle controls
100.0
99.9
0.1
Specialists
99.1
0.9
98.9
1.1
Sales force
99.8
0.2
100.0
Base positions
100.0
99.9
0.1
South America
Management team (1)
97.0
3.0
97.7
2.3
Middle controls
94.2
5.7
0.1
99.7
0.1
0.2
Specialists
96.3
2.6
1.1
99.0
0.1
0.9
Sales force
90.9
6.0
3.1
91.5
4.4
4.1
Base positions
59.3
8.2
32.5
65.2
6.0
28.8
The United States
Management team (1)
100.0
100.0
Middle controls
100.0
99.9
0.1
Specialists
100.0
99.9
0.1
Sales force
100.0
99.9
0.1
Base positions
100.0
95.3
4.7
Rest
Management team (1)
100.0
98.3
1.7
Middle controls
100.0
100.0
Specialists
97.8
1.3
0.9
99.8
0.2
Sales force
99.4
0.6
99.7
0.3
Base positions
100.0
100.0
Group average
Management team (1)
99.6
0.3
0.1
99.5
0.3
0.1
Middle controls
98.2
1.7
0.1
99.6
0.3
0.1
Specialists
95.6
1.8
2.6
96.4
1.3
2.3
Sales force
95.6
2.1
2.3
96.6
1.5
1.9
Base positions
84.8
1.7
13.5
87.4
1.7
10.9
(1) The management team includes the highest range of the Group's management.
In 2021, the average annual number of full-time indefinite contracts, part-time indefinite contracts and temporary contracts was
94.1%, 1.6% y 4.3% (2020: 94.9%, 1.4% and 3.7%, respectively).
31
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
DISCHARGE OF EMPLOYEES BY DISCHARGE TYPE AND GENDER (BBVA GROUP. NUMBER)
2021
2020
Total
Male
Female
Total
Male
Female
Spain
Retirement and early retirement
623
379
244
755
473
282
Voluntary redundancies
31
13
18
58
29
29
Resignations
349
230
119
178
120
58
Dismissals
37
24
13
65
39
26
Others (1)
4,578
2,044
2,534
1,673
581
1,092
Mexico
Retirement and early retirement
233
135
98
484
293
191
Voluntary redundancies
364
232
132
254
174
80
Resignations
3,460
1,726
1,734
2,522
1,229
1,293
Dismissals
2,016
1,009
1,007
1,527
759
768
Others (1)
1,104
572
532
846
443
403
Turkey
Retirement and early retirement
155
73
82
129
64
65
Voluntary redundancies
370
167
203
216
103
113
Resignations
1,627
674
953
1,092
464
628
Dismissals
7
5
2
16
6
10
Others (1)
616
293
323
379
187
192
South America
Retirement and early retirement
11
8
3
14
4
10
Voluntary redundancies
799
412
387
960
451
509
Resignations
1,567
750
817
1,043
504
539
Dismissals
358
180
178
501
216
285
Others (1)
1,030
474
556
546
231
315
The United States
Retirement and early retirement
16
1
15
49
9
40
Voluntary redundancies
Resignations
984
462
522
1,319
510
809
Dismissals
35
19
16
84
33
51
Others (1)
10,196
4,192
6,004
340
170
170
Rest
Retirement and early retirement
5
2
3
9
4
5
Voluntary redundancies
4
1
3
2
1
1
Resignations
55
39
16
31
13
18
Dismissals
2
2
6
4
2
Others (1)
137
89
48
68
42
26
Total Group
30,769
14,205
16,564
15,166
7,156
8,010
Retirement and early retirement
1,043
598
445
1,440
847
593
Voluntary redundancies
1,568
825
743
1,490
758
732
Resignations
8,042
3,881
4,161
6,185
2,840
3,345
Dismissals
2,455
1,237
1,218
2,199
1,057
1,142
Others (1)
17,661
7,664
9,997
3,852
1,654
2,198
(1) Others include permanent termination and death.
32
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
DISMISSALS BY PROFESSIONAL CATEGORY AND AGE STAGES (BBVA GROUP. NUMBER)
2021
2020
Total
<25
25-45
>45
Total
<25
25-45
>45
Spain
Management team (1)
5
5
13
2
11
Middle controls
1
1
7
5
2
Specialists
19
2
15
2
30
1
23
6
Sales force
9
6
3
11
4
7
Base positions
3
1
2
4
3
1
Mexico
Management team (1)
1
1
1
1
Middle controls
12
6
6
13
6
7
Specialists
462
12
371
79
408
11
302
95
Sales force
1,098
70
923
105
763
34
613
116
Base positions
443
31
394
18
342
32
296
14
Turkey
Management team (1)
Middle controls
2
1
1
Specialists
Sales force
6
6
14
12
2
Base positions
1
1
South America
Management team (1)
6
6
4
1
3
Middle controls
19
8
11
25
16
9
Specialists
81
2
46
33
119
1
62
56
Sales force
184
2
142
40
275
13
187
75
Base positions
68
11
53
4
78
17
38
23
The United States
Management team (1)
Middle controls
2
1
1
2
2
Specialists
1
1
3
1
1
1
Sales force
31
3
20
8
61
15
33
13
Base positions
1
1
18
2
12
4
Rest
Management team (1)
Middle controls
1
1
Specialists
1
1
3
1
2
Sales force
1
1
2
2
Base positions
Total Group
2,455
133
1,995
327
2,199
127
1,622
450
Management team (1)
12
12
18
3
15
Middle controls
34
15
19
50
30
20
Specialists
564
16
432
116
563
14
389
160
Sales force
1,329
75
1,098
156
1,126
62
851
213
Base positions
516
42
450
24
442
51
349
42
(1) The management team includes the highest range of the Group´s management.
33
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
VOLUNTARY RESIGNATIONS (TURNOVER) (1) AND BREAKDOWN BY GENDER (BBVA GROUP. PERCENTAGE)
2021
2020
Total workforce
turnover
Male
Female
Total workforce
turnover
Male
Female
Spain
1.2
65.9
34.1
0.6
67.4
32.6
Mexico
9.4
49.9
50.1
6.7
48.7
51.3
Turkey
7.4
41.4
58.6
4.9
42.5
57.5
South America
6.8
47.9
52.1
4.2
48.3
51.7
The United States
9.1
47.3
52.7
12.2
38.7
61.3
Rest
4.9
70.9
29.1
2.7
41.9
58.1
Total
6.5
48.3
51.7
4.9
45.9
54.1
(1) Turnover= [Resignations (excluding early retirement)/Number of employees at start of the period] * 100
EMPLOYEES DISTRIBUTION BY PROFESSIONAL CATEGORY AND NATIONALITY (BBVA GROUP. PERCENTAGE)
2021
2020
Workforce
Management team
Middle controls
Workforce
Management team
Middle controls
Mexico
36
17
83
30
19
81
Spain
23
32
68
22
32
68
Turkey
18
33
68
17
32
68
RECRUITMENT OF EMPLOYEES BY AGE (BBVA GROUP. NUMBER)
2021
2020
Total
<25
25-45
>45
Total
<25
25-45
>45
Spain
1,133
140
846
147
1,776
106
1,457
213
Mexico
10,567
2,308
7,797
462
4,706
1,342
3,287
77
Turkey
2,377
716
1,615
46
1,500
528
933
39
South America
3,226
813
2,306
107
1,479
424
1,013
42
The United States
630
121
411
98
1,837
320
1,204
313
Rest
83
7
65
11
102
2
91
9
Total
18,016
4,105
13,040
871
11,400
2,722
7,985
693
Which new entries are (1):
Spain
422
45
159
218
593
41
202
350
Mexico
7,945
1,589
4,622
1,734
5,050
1,318
3,597
135
Turkey
2,366
716
1,608
42
1,481
528
915
38
South America
2,391
447
423
1,521
1,191
232
403
556
The United States
617
121
92
404
1,839
322
314
1,203
Rest
69
4
10
55
92
3
7
82
Total
13,810
2,922
6,914
3,974
10,246
2,444
5,438
2,364
(1) Including hires through consolidations.
TOTAL TURNOVER RATE (1) AND DISTRIBUTION BY GENDER (BBVA GROUP. PERCENTAGE)
2021 (2)
2020
Total employee
turnover rate
Male
Female
Total employee
turnover rate
Male
Female
Spain
11.0
10.9
11.0
7.6
8.5
6.7
México
22.8
25.7
20.2
13.8
12.5
15.3
Turkey
11.8
12.1
11.6
7.6
6.1
9.5
South America
14.6
15.3
14.0
9.5
9.6
9.4
The United States
23.2
25.0
21.8
16.4
16.5
16.1
Rest
8.0
9.0
6.8
9.5
8.9
10
Total
16.2
17.4
15.2
10.6
10.2
11.0
(1) Total turnover rate = ((total hires + discharges for the year)/(average number of employees*2))*100
(2) The turnover rates exclude the departure of employees derived from the sale of the BBVA companies in the United States and BBVA Paraguay
34
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
TOTAL TURNOVER RATE (1) AND DISTRIBUTION BY AGE (BBVA GROUP. PERCENTAGE)
2021 (2)
2020
Total
<25
25-45
>45
Total
<25
25-45
>45
Spain
11.0
91.9
8.5
13.4
7.6
72.6
8.6
5.4
México
22.8
57.6
21.9
9.6
13.8
35.4
12.5
8.7
Turkey
11.8
54.1
10.5
6.5
7.6
33.8
6.4
6.1
South America
14.6
64.6
14.9
6.5
9.5
29.5
9.1
6.9
The United States
23.2
79.1
28.9
11.1
16.4
59.2
18.5
8.3
Rest
8.0
96.8
12.8
3.0
9.5
13.2
14.8
3.8
Total
16.2
59.7
15.7
10.2
10.6
36.8
10.3
6.7
(1) Total turnover rate = ((total hires + discharges for the year)/(average number of employees*2))*100
(2) The turnover rates exclude the departure of employees derived from the sale of the BBVA companies in the United States and BBVA Paraguay
Work environment
BBVA continues to make progress in its transformation process, anticipating and redefining the aspects which are key for motivating
and protecting its teams, and making it easier for them to work together. Below are the actions and/or policies implemented by the
Group in the area of employee conditions and rights, the work/life balance and occupational health and safety.
Work organization
In 2021, in a context of a profound transformation marked by an enormous competitive pressure, low interest rates, the accelerated
adoption of digital channels by clients and the entry of new digital actors, and with the aim of guaranteeing the competitiveness of the
Organization and the sustainability of future employment, work was done on the search for formulas to allow the Group to reduce its
cost structure.
In this respect, a collective bargaining process open to dialog began with the workers' legal representatives, with the aim of reaching
the best possible agreement for all parties, to reduce the workforce in Spain through a collective redundancy procedure. The
agreement was approved by 72.69% of the labor union representatives. It affected 2,935 people and included support measures to
minimize or lessen the effects of the workforce reduction. These measures included conditional voluntary redundancy as a
preferential mechanism for those affected, a process of internal outplacement within BBVA, possibility of access to a 5-year leave,
measures to protect the most vulnerable groups, an external outplacement plan to protect and promote outplacement or self-
employment, and compensation for dismissal adjusted by age groups.
Digital disconnection
The right to digital disconnection is included in the internal regulations and policies of each country agreement, and recognized as a
fundamental element for achieving better organization of working time in order to respect private and family life, to improve the
balance between personal, family and working life and to contribute to the optimization of workers' occupational health.
In Spain this right is embodied in measures such as avoiding communications outside working hours, at weekends or public holidays,
and calling meetings within working hours. In Mexico work continued in 2021 on various communication campaigns to promote
respect for disconnection; in Colombia an agreement was reached with the workers' legal representatives which includes the right to
labor disconnection within the framework of local legislation, boosting measures in accordance with a communication strategy.
Extension of maternity and paternity leave
In Spain, during maternity or paternity leave, the Group supplements financial provisions up to 100% of normal salary and extends
from half an hour to one hour the reduction in working hours provided for by law for the care of the lactating infant up to the age of 9
months.
In Mexico and Colombia, the leave available for the birth of a child was extended by 20 working days and 10 working days,
respectively, in addition to the days under local legislation.
In Turkey, mothers who return to work after maternity leave have two hours a day of lactation leave until the child reaches the age of
one year. They can use up this leave daily, combine the hours in one day's leave a week, or combine all the hours and prolong their
maternity leave by approximately one month. Mothers can also choose to extend their maternity leave with unpaid leave. With respect
to paternity leave, the Group has extended paid paternity leave by five extra days, in addition to the legally established five.
In Argentina, paternity leave has been extended by 30 calendar days for employees, and in the case of a premature birth, the mother
has the right to paid leave for the same number of days as the birth was premature. Moreover, in the case of a birth or adoption of a
minor with a disability, the paternity and maternity leave is extended by 60 calendar days. In the case of a premature birth, the
employee will have the right to a special paid leave.
In Uruguay, paternity leave has been extended by 3 working days, in addition to the 10 applicable by law; and maternity leave has been
extended by 22 calendar days, which combined to the 98 days under law, makes a total of 120 calendar days. In addition, mothers
may choose for different forms of telework for a period of 6 months after their return to work.
35
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
PARENTAL LEAVE 2021 (BBVA GROUP. NUMBER, PERCENTAGE)
Male
Female
Total
Number of employees who have been entitled to parental leave
1,898
2,505
4,403
Number of employees who have taken parental leave
1,807
2,377
4,184
Number of employees who have returned to work in the reporting period after finishing
their parental leave
1,753
2,137
3,890
Number of employees who have returned to work after finishing their parental leave and
who were still employed 12 months after returning to work
1,326
2,162
3,488
The return-to-work rates of employees who took parental leave
97%
90%
93%
The retention rate of employees who took parental leave in Spain in 2021 was 89.63%, being 90.65% in men and 88.52% in women.
Freedom of association and representation
In accordance with the different regulations in force in the countries in which BBVA is present, the working conditions and the rights of
the employees, such as freedom of association and union representation, are included in the rules, collective conventions and
agreements signed, in their case, with the corresponding workers' legal representations. Dialog and negotiation are part of how to
address any dispute or conflict within the Group, for which there are specific procedures for consultation with labor union
representatives across different countries, including the issues concerning labor health and safety.
In Spain, workers' representatives are elected every four years by personal, free, direct and secret ballot, and are informed of the
relevant changes that may occur in the organization of work in the Entity, under the terms provided in accordance with the legislation
in force.
Also, the banking sector collective agreement is applied to 100% of the workforce, except for members of senior management and
top-level positions, complemented by the company collective agreements which build upon and improve the provisions of sector
agreement, and which are entered into by the workers' legal representatives. In 2021, the banking sector entered into a new collective
agreement which incorporated significant improvements for all the people making up this sector. It regulates aspects such as
registration of working hours, digital disconnection and the update of salary tables and social benefits, boosting the construction of
labor environments that promote equal opportunities, with an emphasis on the work/life balance, diversity, inclusion and
digitalization.
In Mexico, freedom of association and local representation are respected. In accordance with the parameters indicated in the reform
of the Federal Labor Law in 2019, the Bank has a process to comply with the requirements on collective matters that were
incorporated for labor union organizations consisting of free, secret and direct voting. By the end of the year, 100% of the workforce
was covered by a collective agreement.
However, the law in the United States and Turkey does not require the same application of agreements to the workforce.
In Peru and Argentina, freedom of association and commitment to labor rights are respected, and dialog and collective negotiation
are greatly valued when it comes to reaching consensus and conflict resolution. In the case of Argentina, 100% of the workforce is
covered by the collective agreement, except for members of senior management and top-level positions, maintaining a seamless
communication with the internal trade commissions at the local level and with the sectors of the banking association at the national
level.
In other countries such as Colombia, Venezuela, Uruguay and Portugal the Group’s employees are covered by some form of collective
agreement, with 100% of the workforce covered.
Occupational health and safety
BBVA considers the promotion of occupational health and safety to be one of its basic principles and fundamental goals which is
addressed through the continuous improvement of working conditions.
The occupational risk prevention model in a number of the Group's countries, such as Spain, Mexico, Turkey, Colombia, Venezuela,
Peru and Uruguay, is regulated by laws, conventions and agreements, such as the Law on Occupational Risk Prevention and the
collective labor health agreement for the consultation and participation of workers in BBVA on occupational risk prevention matters in
Spain, national legislation in relation to the approval of the assessment of the Occupational Health and Safety Policy and the Internal
Health and Safety Regulation in Peru, the Political Constitution of the United States of Mexico, the Federal Labor Law, Regulations and
Official Mexican Laws. Employees have the right to consult and participate in these areas through labor union representation or
stakeholders on the different committees. The consultations on these matters are explained and those related to occupational health
and safety are dealt with, tracking all the occupational risk prevention activity.
In Spain, the Bank has a preventive policy applicable to 100% of its staff, which is carried out primarily by the Occupational Risk
Prevention Service. This service has two lines of action: a) the technical-preventive line, which involves, among other activities,
carrying out of assessments of occupational risks (which are periodically updated), the preparation of action plans to eliminate or
minimize the risks detected, monitoring of the implementation of action plans, and implementation of emergency and evacuation
plans, training in health and safety, and coordination of preventive activities; and b) occupational medicine, which involves carrying
out staff medical examinations, providing protection for particularly sensitive employees and equipping workplaces with appropriate
ergonomic equipment, as well as carrying out preventive activities and campaigns to maintain and improve workers' health and
contribute to the development of a culture of prevention and the promotion of healthy habits.
36
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With the preventive and corrective measures resulting from these processes, the Prevention Service designs the action plans to
eliminate risks or minimize them. Each of them details the actions to be implemented, as well as those responsible for their resolution
and the timelines for it, which will depend on the quantification of the risk. Through an application, those involved in the
implementation of the measures receive indications of the measures to be carried out, and report on their execution once complete.
Also, the preventive policy includes and covers the regulatory requirements and recognized standards for external staff who work in
the Bank, for which one coordination procedure has been established for services and the other for works activities. In the case of
coordination of activities with service suppliers, external companies are informed of the security and emergency measures present in
the work centers. Companies are asked for documentary evidence of compliance with the Occupational Risk Prevention (PRL)
regulations. In the case of coordination of activities with works suppliers, the procedure describes the different actions and steps to
be followed in the coordination of health and safety and coordination of Business Activities according to the different types of works
to be executed in BBVA branches, offices and work centers.
For the supervision and control of its employees' health, the Medicine Area of the Occupational Risk Prevention Service Work focuses
on drafting medical protocols, carrying out medical examinations for staff, protecting particularly sensitive employees and adapting
job positions with specific ergonomic material; as well as carrying out preventive activities and campaigns with the aim of maintaining
and improving the health of the workers and contributing to the development of preventive culture and healthy habits.
Moreover, the corresponding apps have been developed allowing employees to manage their appointments from their work stations,
complete the tests required through the tool and download the report of the health exam, always complying with all the requirements
of the General Data Protection Regulation (GDPR) on this matter.
Mexico has a health and safety management system which is applied to 100% of the employees and all the work centers it has
available. The workers' health services are available in the main headquarters, and the Medical Service has also implemented an
initiative for remote and on-site assistance for all the collaborators and their beneficiaries registered in the Medical Service or in the
higher medical expenses policy.
Colombia has an Occupational Health and Safety Management System which complies with current legal requirements and ensures a
safe working environment for the workers. Also, through the National Risk Prevention Strategy all the organization's work centers are
covered at national level and the different occupational health and safety needs are managed.
With respect to external personnel in the Group's facilities, there is a Contractors' Program which requires any hiring of staff from
outside the company to include a certification of their Occupational Risk Insurer with the percentage of compliance with minimum
standards applicable of the Occupational Health and Safety Management System.
In Argentina, the technical preventive controls are carried out with specialized consultants who work continuously advising and
accompanying the corresponding areas so that the necessary preventive or corrective measures may be carried out with the aim of
complying with all regulatory requirements.
In Spain there has been a gradual return in 2021 to medical checkups and the rest of the preventive activities which had been
suspended by COVID-19. Worth noting with respect to the actions undertaken to deal with the pandemic is the role of the Prevention
Service. From the start, in Spain measures have been established relating to the organization of work and secondments, as well as
guides and protocols for action for employees, following the indications of the health authorities.
In 2021, measures were maintained to adapt the work centers so that they had the necessary control resources available, and thus
eliminate or minimize the risk of contagion. Among these measures are: the installation of signage on hygienic procedures,
methacrylate screens, facial screens, disinfection kits for employees in branches, and Personal Protective Equipment (PPE) and face
masks for employees at certain work centers such as the Data Protection Center (CPD).
The distribution of masks, hydroalcoholic gels and gloves has also continued in branches offering services for the public, and a safety
distance has been established between the work stations, while the branches have been provided with signage that indicate positions
for people to guarantee the safety distance. Moreover, the specific cleaning procedures in the work centers have continued, including
those carried out routinely and those performed as a result of positive cases.
The indication to telework has been maintained for the vulnerable group until September 1, when they were considered appropriate
for on-site work, given the great progress made in the vaccination of the Spanish population against COVID-19. However, pregnant
women have been maintained in this group; they are given the choice of whether or not to work on site.
With respect to the tests for detecting the virus, PCR and serological tests continued beyond what was established by the health
authorities for employees who through the daily surveys declare they have symptoms compatible with infection by COVID-19, are
positive, or have had close contact with positive cases.
In confirmed cases of COVID-19 infection, health status of the affected employees has been subject to special tracking, both those
who were in their homes, as well as those hospitalized. The families of the employees whose health status was most serious is also
monitored.
37
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OCCUPATIONAL HEALTH (BBVA, S.A. NUMBER)
2021
2020
Number of technical preventive actions
22,149
10,740
Number of preventive actions to improve working conditions
22,352
11,054
Employees represented in health and safety committees (%)
100
100
Abseentism rate (%)
3.4
3.9
In Mexico, 92% of all the employees responded to the daily health survey and to minimize the risk of contagion, hydroalcoholic gels,
masks, wall thermometers and disinfection kits have been provided. Collaboration agreements have been concluded to carry out
studies to detect COVID-19 among Group employees, and with suppliers of home and hospital care at critical times during the
pandemic to ensure infected workers are treated. A medical team made of up 54 doctors has been created to track suspicious
COVID-19 cases and infections, and 1,100 fortnightly tests have been carried out to detect COVID-19 among people who occupy
mobility posts.
In Turkey, the Bank has also gradually resumed its medical checkups and other preventive activities, and a number of studies have
been carried out in the area of managing emergencies, such as exhaustive practice drills and updates in emergency training. BBVA
was for the second time awarded the Occupational Safety Award by the British Safety Council, one of the most respected authorities
in the world on occupational health and safety. It also received the Best Country Award for its performance in the corporate
management of occupational health and safety, making it the first and only bank to have received these awards in Turkey.
In Colombia there has been a gradual return to the corporate headquarters, depending on the specific risks in each location, and not
including personnel considered vulnerable. This has been done through a hybrid system of work which has mitigated the risk,
ensuring business continuity and improving the organization of work. Actions have also been implemented to contain COVID-19, in
particular participation in the Private Vaccination Plan, thus ensuring the vaccination of over 91% of the workforce. In addition,
compliance with the National Risk Prevention Strategy involved the development of occupational risk promotion and prevention in
each work center. Three workshops focused on emotional management were run and employees were provided with the tools to
focus better on their daily activities and reduce their states of anxiety.
In Peru, through the Occupational Health and Safety and BEX COVID teams, the Bank has applied the prevention and health care
protocols, implementing programs to carry out tests detecting possible positives and tracking confirmed COVID-19 cases.
In Venezuela, the COVID-19 containment plans and protocols have been reinforced, maintaining the tracking of suspicious and
positive cases, providing medical care at home (with delivery of medicines), together with remote medical and psychological
assistance, and running a vaccination campaign for employees. The Group's Occupational Health Portal has also been kept up to date
with respect to COVID-19 information, procedures and guides, demonstrating real efficiency as a communication channel during all
this exceptional period.
In all the above, the Group's goal has been to preserve the health of its employees and families, customers and society in general, and
to implement plans to update and improve data-driven decision-making. As in the case of 2020, the BBVA work centers and
environments have been kept safe.
By countries, in 2021, 25,502 technical-preventive actions were carried out in Spain, 40,384 in Mexico, 7,168 in Colombia, 2,710 in
Argentina, 3,919 in Peru, 24 in Venezuela, 414 in Uruguay, 427 in Turkey. In terms of preventive actions to improve work conditions,
23,930 actions were carried out in Spain, 40,384 in Mexico, 5,939 in Argentina, 866 in Colombia, 21 in Peru, 414 in Uruguay, 128 in
Venezuela and 494 in Turkey. For its part, in the USA neither technical-preventive actions nor preventive actions have been carried
out to improve working conditions in 2021.
VOLUME AND ABSENTEEISM TYPOLOGY OF EMPLOYEES (BBVA GROUP)
2021
2020
Total
Male
Female
Total
Male
Female
Number of withdrawn
46,489
17,700
28,789
85,979
33,485
52,494
Number of absenteeism hours (1)
4,443,907
1,492,708
2,951,199
6,010,098
2,692,741
3,317,357
Number of accidents with medical withdrawn
167
56
111
191
67
124
Frequency index (%)
0.9
0.6
1.1
0.9
0.7
1.1
Severity index (%)
2.9
2.1
3.5
2.5
2.2
2.7
Incidence rate (%)
1.5
1.1
1.9
1.6
1.2
1.9
Absenteeism rate (%) (2)
2.4
1.7
3.0
2.0
1.8
2.2
(1) Total withdrawn hours by medical leave or accident during the year.
(2) 2020 data differ from those reported in the Non-financial information report of 2020 due to additional amendments.
In 2021, BBVA recorded a total of 167 cases of work-related accidents involving medical leave across the entire Group (only one out of
every 100 cases of leave are due to accidents), most of them involving commuting accidents, which is 13% less than the previous
year. Additionally, in 2021, there were no deaths due to work-related accidents in the Group.
38
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Spain itself did not register any case of occupational disease. The number of accidents was 114, of which 41 entailed medical leave and
73 did not, indicating a very low rate of work-related accidents, with levels below the sector average. Thus, the Bank's severity index is
0,04 (0.03 men and 0.05 women) in 2021, while the frequency index is 0.89 (0.64 men and 1.12 women). In the case of accidents with
medical leave, the main types of injuries have been sprains and strains, superficial injuries and foreign bodies in the eyes and closed
fractures.
BBVA considers that occupational health and safety training is one of the main channels for raising awareness and the skills of
employees to carry out their activity with better health and safety protection. For this reason training actions have been planned in
coordination with the training teams in the geographical areas. In Spain, online courses are available for all the workforce through the
E-Campus platform and on-site courses are given by trainers from external entities who are highly specialized in each specific subject
of the training, with specialists from the Prevention Service also taking part in the training of some groups. The Training Plan has
courses such as online introductory and advanced occupational risk prevention courses, road safety courses, specific courses for
members of the emergency equipment teams, first-aid courses, courses on handling defibrillators, practical fire prevention courses
for EPIEs and emergency management, and courses on Personal Risk Situations. A decision was also made on what training is
considered mandatory. In Mexico, Civil Protection courses and various Occupational Risk Prevention courses are taught. On the
occasion of COVID-19, the training of some groups was encouraged to carry out the training of Monitors for Healthy Return. In Turkey,
various occupational health and safety training courses are given to employees, some dealing with general occupational health and
safety issues and others dealing with a specific risk, such as working at height or telecommuting. In other countries, such as Peru,
Uruguay, Venezuela, Chile and Portugal, employees also have mandatory e-learning courses on occupational health and safety which
promote this specific training.
Remuneration
BBVA has a General Remuneration Policy, which applies to all Group employees, including Senior Management (the “BBVA Group
General Remuneration Policy”) and a Remuneration Policy for BBVA Directors, both designed in the framework of the specific
regulations applicable to credit institutions, considering the best practices and recommendations in remuneration matters both
locally and internationally.
These Policies are based on the same principles and are oriented towards the recurring generation of value for the Group, the
alignment of the interests of its employees and shareholders with prudent risk management and the development of the strategy
defined by the Group. The Remuneration Policies are part of the elements designed by the Board of Directors as part of BBVA's
Corporate Governance System to promote adequate management and supervision of the Group, and are based on the following
principles: the creation of long-term value; the achievement of results based on a prudent and responsible assumption of risks; the
attraction and retention of the best professionals; to reward the level of responsibility and career path; to ensure internal equity and
external competitiveness; to ensure pay equality between men and women; and to ensure the transparency of the remuneration
model.
These principles are developed in such a way that the Policies:
Contribute to BBVA Group’s business strategy and to the achievement of the goals, values, interests, value creation and long-
term sustainability.
Are consistent and promote sound and effective risk management, not offering incentives to encourage taking risks that exceed
the level set by the Group, consistently with the risk strategy and culture of BBVA Group.
Are clear, comprehensible and transparent and simply drafted, allowing easy understanding of the different elements that make
up the remuneration and conditions for its concession, consolidation and payment. To this end, they clearly distinguish between
the criteria for the establishment of fixed remuneration and variable remuneration.
Are impartial in terms of gender, reflecting an equal compensation for the same functions or functions of equal value, and does
not establish any difference or discrimination for reasons of gender.
Include measures to avoid conflicts of interest, encouraging independence of criteria of people who participate in the decision-
making process and management supervision and control, and establishing remuneration schemes.
Aim for a remuneration not based exclusively on quantitative criteria, also taking into account appropriate qualitative criteria
that reflect compliance with applicable regulations.
The remuneration system generally applicable to all BBVA Group staff comprises the following:
A fixed remuneration, constituting a relevant part of the total compensation, which takes into account the level of responsibility,
the functions performed and the professional career of each employee, the principles of internal equity and the value of the
function in the market.
A variable remuneration constituted by those payments or benefits additional to the fixed remuneration, monetary or not, that
revolve around variable parameters. This remuneration must be linked, in general, to the achievement of previously established
objectives. All Group employees have a corporate variable remuneration model, which is complemented by sales incentive
models, specific to certain business area groups. For all of them, some financial and non-financial indicators of the Group are
defined, which are aligned with the strategic priorities and serve as management parameters to determine the payment of
variable remuneration based on the degree of compliance with BBVA's strategy.
In 2021, the level of achievement of the Group's indicators has resulted in 122%, based on the result obtained from each of the
financial and non-financial indicators. The level of achievement of the Group's financial indicators for incentive purposes is detailed
below:
39
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
ANNUAL VARIABLE REMUNERATION (AVR) (MEASUREMENT PERIOD 2021) (BBVA GROUP. 2021) - FINANCIAL INDICATORS
Annual Evaluation Financial Indicators
Results
Level of achievement
2021 (1)
2020 (2)
2021 Target (3)
%
100%
Net Attributable Profit without corp. transactions (millions of euros)
5,028
3,084
150
Tangible Book Value per share (TBV per share) (euros)
6.55
6.15
97
RORC (%)
14.03
6.76
150
Efficiency Ratio (%)
45.51
46.82
123
(1) Results approved for incentive purposes (not including the results generated until June 2021 by BBVA USA and the rest of the companies sold to PNC, nor the impact of
BBVA's restructuring plan in Spain).
(2) In 2020 the executive directors renounced the generation of the AVR for the year. For comparison purposes, the result of the remuneration indicators for the rest of the staff
is shown. 
(3) The 2021 targets were approved at the beginning of 2021. At that time, despite the context marked by the high impact of the economic crisis originated by COVID-19 and the
high uncertainty regarding the prospects for recovery, the Corporate Bodies determined targets for the calculation of the 2021 AVR that were above the analysts' consensus,
which in the case of the Net Attributable Profit was set for 2021 at 2,944 million of euros.
For non-financial indicators, the objectives are determined for each of the countries. The Group's level of achievement of each non-
financial indicator for incentive purposes is detailed below:
ANNUAL VARIABLE REMUNERATION (AVR) (MEASUREMENT PERIOD 2021) (BBVA GROUP. 2021) - NON-FINANCIAL INDICATORS
Annual Evaluation Non-financial Indicators
Level of achievement
2021 Target
%
100%
Customer satisfaction (NPS)
101
Mobilization of sustainable financing
120
Digital sales
99
Target customers
115
Transactional linking of company clients
129
In 2021 a new indicator related to sustainability was incorporated (Mobilization of sustainable finance) to calculate the annual variable
remuneration, directly associated with the activity carried out by the Group in compliance with its commitments to the market on
climate change and in line with the strategic priority of helping customers in their transition to a sustainable future. The Group is
driving the incorporation of metrics related to sustainability and ESG risks in the variable remuneration schemes of its employees,
BBVA Senior Management and the BBVA executive directors.
Below are tables showing the average remuneration of employees in BBVA Group as a whole, and individually, of BBVA, S.A.
employees located in Spain, where the Group's headquarters are located, and in Mexico, Turkey, Colombia, Peru, Argentina,
Venezuela, Chile and Uruguay:
AVERAGE REMUNERATION (1) BY PROFESSIONAL CATEGORY (2), AGE STAGES AND GENDER (BBVA GROUP. EUROS)
2021
2020
< 25 years
25-45 years
> 45 years
< 25 years
25-45 years
> 45 years
Male
Female
Male
Female
Male
Female
Male
Female
Male
Female
Male
Female
Management
team(3)(4)
51,432
42,796
90,390
61,800
63,033
50,756
106,962
70,483
Middle
controls(3)
27,850
16,818
54,019
35,649
36,457
22,129
63,574
46,052
Specialists
10,151
8,813
19,708
17,276
32,781
28,382
11,974
9,682
23,610
20,352
37,644
34,425
Base positions
5,618
5,282
12,416
12,094
32,280
32,194
7,895
7,647
15,064
15,310
35,813
34,836
(1) Considering fixed remuneration.
(2) The professional categories reflected in this table differ from those included in the rest of the chapter. The category Sales force is included in each of the remaining 
categories presented in this table. 
(3) There is no information both in the Management team and the Middle controls in the segment under 25 years due to insufficient sample.
(4)This Group does not include the Top Management.
40
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
AVERAGE REMUNERATION BY PROFESSIONAL CATEGORY (1) GENDER AND COUNTRIES WITH SIGNIFICANT
OPERATIONS (EUROS)
2021
2020
Management
team(2)
Middle
controls
Specialists
Base
positions
Management
team(2)
Middle
controls
Specialists
Base
positions
Spain
(BBVA,S.A.)
Male
120,836
67,859
47,330
41,764
117,091
67,403
47,133
42,547
Female
106,558
63,503
43,988
38,907
105,851
62,692
43,899
38,919
Mexico
Male
144,431
68,948
15,453
5,497
129,274
65,047
14,887
5,269
Female
107,592
55,567
13,637
5,653
93,406
53,233
12,839
5,317
Turkey
Male
28,032
10,140
7,971
3,902
47,160
18,184
13,638
6,025
Female
27,370
8,888
6,822
3,943
40,567
14,864
11,470
6,088
Colombia
Male
74,358
31,723
15,195
9,746
71,988
34,332
15,754
10,070
Female
46,037
29,605
13,992
8,591
47,417
31,574
14,751
9,056
Peru
Male
119,706
30,015
17,110
5,020
115,248
28,362
16,205
5,941
Female
93,769
25,691
14,429
4,569
79,771
24,695
13,872
4,848
Argentina
Male
81,587
34,782
21,701
17,153
60,988
25,769
16,487
13,056
Female
80,712
30,365
19,165
16,070
59,159
22,364
14,568
12,250
Venezuela
Male
306
245
143
66
220
165
100
73
Female
302
229
144
68
201
149
99
73
Chile
Male
107,004
38,223
12,363
9,169
119,114
40,883
13,664
7,832
Female
71,799
29,206
10,110
8,193
84,059
28,682
11,427
8,490
Uruguay
Male
145,458
63,288
38,986
24,284
220,984
54,808
32,045
22,892
Female
111,306
61,161
31,698
23,319
128,327
49,423
27,272
21,269
(1) The professional categories reflected in this table differ from those included in the rest of the chapter. The category Sales force is included in each of the remaining 
categories presented in this table.
(2) It excludes the Top Management.
The differences observed in the average remunerations of certain professional categories arise from factors such as the length of
service and their composition; they are not representative of the wage gap. This is due to the fact that only four professional
categories are being used, and in each of them very diverse positions with very different remunerations are included. Therefore, the
average remuneration of each category is affected by issues such as the different distribution between men and women in the most
valued positions, or the higher proportion of women in countries where the average remuneration is lower.
The main differences produced in the different bands reported between years in average remuneration in BBVA Group are due to
exchange-rate variations in 2021 in the main geographical areas in which the Group operates, as well as the removal from the
perimeter of BBVA USA.
In the case of executive directors and members of BBVA Senior Management who held their positions on December 31, 2021, the
information on their remuneration is included in Note 54 of the accompanying Consolidated Financial Statements. The remuneration
paid to executive directors is individualized and itemized, while for the members of Senior Management the amounts are presented as
an aggregate. The average total remuneration of Senior management in 2021 was 1,425 thousand euros for men and 1,244 thousand
euros for women.
Wage gap
The BBVA Group's General Remuneration Policy is impartial in terms of gender, reflecting an equal compensation for the same
functions or functions of equal value, and does not establish any difference or discrimination for reasons of gender. The remuneration
model takes into account the level of responsibility, the functions carried out and the professional career of each employee, ensuring
internal equity and external competitiveness, as well as equal remuneration for men and women.
41
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The wage equality ratio can be obtained from the average remuneration tables above. The ratio is expressed as a percentage, and
calculated as the difference in total average remuneration between men and women with the same professional category, over the
total average remuneration of men. However, this ratio does not take into account the concept of a position of equal value in the
Group.
BBVA's remuneration model defines certain job positions on which remuneration pivots. Each of these positions has a single
theoretical value determined by a variety of factors, such as level of responsibility, complexity of the function, impact on results, etc.
In the same way, each position has a unique defined value linked to the achievement of pre-defined objectives.
The concept of a position of equal value is reflected in the calculation of the wage gap that compares the total remuneration received
by men and women who occupy positions of equal value in the Group.
For each of the aforementioned positions, the median of the total remuneration received by all the men and women who occupy said
positions is calculated. The wage gap for the position is calculated as the percentage resulting from dividing the difference between
the median salaries of men minus the median salaries of women by the median salaries of men. BBVA Group's salary gap is calculated
as the weighted average of the gaps obtained in each of the positions.
The total remuneration considered includes the fixed remuneration and the objective annual variable performance-linked
remuneration (target bonus). Items such as allowances, social benefits, etc. are not included in the calculation, as their amount is very
unrepresentative within the total remuneration of employees, and whose award criteria and amounts are clearly defined, not
discriminating between men and women.
As of December 31, 2021 and 2020, the salary gap by professional categories of equal value is as follows12:
WAGE GAP (PERCENTAGE)
2021
2020
Spain (BBVA,S.A.)
3.6
4.3
Mexico
(0.6)
(0.3)
Turkey
(0.7)
(0.7)
Colombia
0.6
0.4
Peru
0.4
1.4
Argentina
2.6
1.8
Venezuela
(0.9)
0.7
Chile
(1.9)
(3.0)
Uruguay
2.4
4.5
BBVA GROUP
0.6
1.1
In 2021 a number of initiatives were launched to support gender diversity, with the aim of balancing the professional possibilities
between men and women: setting gender diversity targets at area and country level, supported by a specific diversity plan; more
active work to incorporate more women into the talent selection processes; and a flexible working environment in which men can
assume family responsibilities to an equal extent as women, so that this does not represent a professional obstacle for women.
Additional information related to remuneration
Annual total compensation ratio
The annual total compensation ratio is calculated for the employees of BBVA, S.A. located in Spain, as the place where the Group's
headquarters are located, and in Mexico, Turkey, Colombia, Peru, Argentina, Venezuela, Chile and Uruguay, as the ratio between the
annual total compensation (fixed remuneration plus accrued variable remuneration and contributions to pensions) of the highest paid
person in each of the geographical areas and the median annual total compensation (fixed remuneration plus accrued variable
remuneration plus pension contributions) of all employees earning full-time annualized remuneration, excluding the best-paid person.
42
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
12 The median is used for this calculation, since this statistical indicator is less affected by the presence of biases in the distribution of extreme values and better represents the
real situation of the Group.
The annual total compensation ratios for 2021 are as follows:
ANNUAL TOTAL COMPENSATION RATIO
2021
2020
Spain (BBVA, S.A.)
129.0
80.9
Mexico
232.3
180.0
Turkey
213.6
138.7
Colombia
98.8
68.3
Peru
89.7
57.7
Argentina
76.8
48.5
Chile (1)
103.7
Uruguay
9.2
7.1
(1) New Country Manager in 2021. Not provided in 2020 as the position was vacant.
In 2021, the annual total compensation ratio increased on the 2020 figure in all geographic areas. This is because in 2020, the best
paid person in each geographic area had relinquished their variable remuneration corresponding to the 2020 financial year, which
reduced the annual total compensation for the year.
Percentage increase in annual total compensation ratio
The percentage increase in annual total compensation ratio is calculated as the ratio between the increase in annual total
compensation (fixed compensation plus accrued variable compensation and contributions to pensions) of the best paid person in
each of the geographical areas and the percentage increase in the median total annual compensation (fixed compensation plus
accrued variable compensation and pension contributions) of all employees in the same geographical area, using full-time annualized
compensation, excluding the best paid person.
The annual total compensation of the highest paid person in 2021 increased more than the increase in annual total compensation of
the rest of employees in all the geographical areas, because the best paid person in each of the areas had relinquished their variable
remuneration for 2020.
In the case of BBVA, S.A. in Spain, for 2021, the increase in the annual total compensation of the best paid person is 5.2 times higher
than the increased median annual total compensation of the rest of the employees; in Mexico the figure is greater by 2.7 times, in
Turkey 3.4 times, in Colombia 10.4 times, in Peru 6.7 times, in Argentina 2.7 times, and in Uruguay 5 times.
Ratio of standard entry-level wage by gender compared to local minimum wage
The standard initial category is the lowest full-time employment category. In BBVA, this category is established by level and by nature
of the function to be performed, and does not distinguish by gender.
The minimum local salary is the minimum legal amount established in each of the geographic areas which each employee has a right
to be remunerated for services rendered. It is worth noting that this minimum salary has been assumed as the Living Wage by the
international UN body, the International Labor Organization (ILO).
The salary ratio of the standard initial category is calculated as the quotient of the salary of the initial category between the minimum
salary in the geography.
As shown in the table below, in the main geographic areas where the Group operates, the entry-level remuneration is higher in BBVA
than the local legal minimum wage in these nine geographic areas:
RATIO OF STANDARD ENTRY LEVEL WAGE BY GENDER COMPARED TO LOCAL MINIMUM WAGE
2021
2020
Male
Female
Male
Female
Spain (BBVA, S.A.)
1.4
1.4
1.4
1.4
Mexico
1.1
1.1
1.5
1.5
Turkey
1.3
1.3
1.3
1.3
Colombia
2.4
2.4
2.4
2.4
Peru
1.3
1.3
1.3
1.3
Argentina
3.7
3.7
3.8
3.8
Venezuela
2.1
2.1
1.0
1.0
Chile
1.5
1.5
1.5
1.5
Uruguay
3.2
3.2
3.2
3.2
43
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Percentage of employees receiving regular performance and career development reviews
Performance assessment is a continuous process carried out over the year, which analyzes the level of performance of each of the
BBVA Group employees, based on the level of execution of some previously established targets.
In general, this process applies to all the employees of the Group.
Percentage of total remuneration of the employees covered which is variable and linked to the
volume of products and services sold
In compliance with the applicable regulations on customer protection, BBVA Group's General Remuneration Policy reflects the
requirements and principles applicable to personnel that engage in activities related to the sale of products and provision of services
to customers.
In this respect, the design and implementation of the remuneration these employees in BBVA Group ensures the protection of
customer interests and the quality of the services provided, to ensure that:
it fosters responsible business conduct and fair treatment of customers;
incentives are not established that may induce staff to put their own interests or those of BBVA Group first, to the possible
detriment of the interests of their customers;
remuneration is not primordially or exclusively linked to the sale of a product, or a category or specific type of product, such
as products that are more lucrative for the entity or employee, when there are others more in line with customer needs; and
that this objective is not set as that with greatest weight in the remuneration package; and
an appropriate balance is maintained between the fixed and variable elements of the remuneration.
Description of the remuneration structure of the originators of loans
BBVA Group does not have a specific remuneration structure established for originators of loans. Its remuneration structure is that
defined in BBVA Group's General Remuneration Policy for the other employees. The Policy has been approved and designed in
compliance with applicable regulations on customer protection, taking into account alignment with best market practices and having
included elements designed to reduce exposure to excessive risks, aligning remuneration to the business strategy, objectives, values
and long-term interests of the Group.
Pensions and other benefits
BBVA has social welfare systems, differentiated according to the geographical areas and coverage it offers to different groups of
employees, not establishing differences due to gender or personal aspects of any other kind. In general, the social welfare system is a
defined contribution system for retirement. The Group’s Pension Policy is compatible with the Company’s business strategy,
objectives and long-term interests.
Contributions to the social welfare systems of the employees of the Group will be carried out within the framework of the labor
regulations, and of the individual or collective agreements of application in each entity, sector or geographical area. Calculation
criteria on which benefits are based (commitments for retirement, death and disability) reflect fixed annual amounts, with no
temporary fluctuations derived from variable components or individual results being present.
With regard to other benefits, the Group has a local implementation framework, according to which each entity (in accordance with its
sector of activity and the geographical area in which it operates), has a package of employee benefits within its specific remuneration
scheme, not establishing differences due to gender or personal aspects of any other kind.
In 2021, the Bank in Spain made a payment of €26m (€27.2m in 2020) in savings contributions to pension plans and life and accident
insurance premiums, of which €14.3m corresponded to contributions for men and €11.7m for women (in 2020, €15.2m and €12.0m,
respectively). This payment accounts for more than 95% of Spain’s pension expenditure, excluding special systems. On average, the
contribution received by each employee was 1,049 euros in 2021 (1,186 euros for men and 918 euros for women), compared with
1,076 euros in 2020 (1,224 euros for men and 932 euros for women).
Volunteer work
In its CSR Policy, BBVA expresses its determination to reinforce its corporate culture of social and environmental engagement,
facilitating the conditions for its employees to carry out volunteer work. This policy is applied in all countries in which the Group is
present.
The BBVA's corporate volunteer work initiatives promote employee collaboration to generate a relevant social impact, enhance a
sense of pride in belonging, its satisfaction and productivity, as well as positioning BBVA as a model company for corporate voluntary
work, thus increasing its attractiveness for both existing and potential employees.
44
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
In this respect, voluntary work constitutes a key element for development the approaches and lines of work in Engagement with the
Community 2025 (explained in the "Contribution to society" chapter in this report). This is in line with the Agenda for Sustainable
Development 2030, which has explicitly recognized voluntary work as a vehicle for the sustainable development and voluntary work
groups as actors for achieving the seventeen SDGs. BBVA also boosts cooperation and collaboration through commitments and
alliances for sustainable and inclusive development (SDG 17).
The volunteer work activities are aligned with the BBVA purpose and values that guide its actions.
Overall, 9,066 BBVA employees participated in the volunteer work initiatives promoted by the different Group subsidiaries in 2021,
having dedicated more than 26 million hours (69% during working hours and 31% outside working hours). The time dedicated by
employees in 2021 is equivalent to a contribution of €277 thousand.
In addition, BBVA promotes an engaged, diverse and egalitarian organization interested in matters such as its employees' safety.
Other information on the Group's performance with respect to our employees in 2021 appears in the chapter "Society" in this report.
2.2.4 Shareholders & investors
BBVA is engaged in ongoing dialog with its shareholders and investors to ensure they are aware of the issues that may be of interest
to them when exercising their voting rights and making decisions. BBVA's Investor Day was held in 2021 as part of the Bank's
commitment to its shareholders and investors.
BBVA publishes continuous, periodic and relevant information in a timely fashion, promoting transparency and truthfulness in the
information reported to shareholders and investors and equal treatment between shareholders, and establishing channels of
communication, participation and dialog with shareholders and investors.
The Annual General Meeting (hereafter AGM) in 2021 received an AENOR certification for sustainable events for the fourth year in a
row. The certification demonstrates that BBVA has planned the design, organization and development of the Annual General Meeting
taking into account the potential environmental, social and economic potential of the event. Likewise, it demonstrates BBVA's
commitment to the sustainability criteria required by the UNE-ISO 20121 standard on the management of sustainable events. The
award of this demanding and prestigious certification puts BBVA among the leading organizations in this respect in Spain.
In addition, the 2021 AGM was certified as carbon-neutral for the second year in a row. BBVA offset 41.6 tons of CO2 of emissions in
this event through a contribution to the environmental project for the conservation of Amazonia in Madre de Dios, Peru.
Finally, at the 2021 AGM and with the aim of mitigating the effects of COVID-19, BBVA made a contribution to a non-profit social
project in Spain. The 14,000 shareholders who took part in the process voted to choose one area of impact from the four spheres of
activity to which a donation of €300,000 should be targeted: social inclusion, education, health and dependency. The winning
projects received a fixed and variable amount depending on the votes obtained.
45
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
2.2.5Society
BBVA promotes the development of the societies and communities where it operates through community investment initiatives and
activities and acts as a driver of opportunities for people to make reality its purpose of “to bring the age of opportunity to everyone”.
Contribution to society
Community Commitment
In 2021, BBVA presented its Community Commitment, by which €550m will be allocated between 2021 and 2025 to social initiatives
supporting inclusive growth in the countries where the Group operates. This commitment is a response to the most important social
challenges and aims to contribute to a sustainable and inclusive recovery. The plan is structured around three main scopes of action
to comply with specific Sustainable Development Goals (SDGs): reducing inequality and promoting entrepreneurship (SDGs 8 and
10), providing opportunities for all through education (SDG 4) and supporting research and culture (SDGs 9 and 11). BBVA also boosts
cooperation and collaboration through commitments and alliances for sustainable and inclusive development (SDG 17).
In 2021, the BBVA Group allocated €106.3m to investment in the community, with 44.2 million beneficiaries. This figure accounts for
2.28% of the adjusted net attributable profit and is 25% down on 2020, when there was an extraordinary contribution for COVID-19 of
€35.7m.
BBVA puts this community contribution commitment into practice through its local banks and foundations, as well as supporting
other foundations such as the BBVA Foundation (FBBVA) and the BBVA Microfinance Foundation (FMBBVA). The foundations play a
key role in this respect through their community investment.
The FBBVA focuses its activity on generating knowledge. Expanding the frontiers of inherited knowledge is one of the most effective
ways to successfully address the problems that affect society today, such as the environment, sustainable development, health,
demographic changes, globalization, social integration and innovation with the goal of creating opportunities for society as a whole.
The FMBBVA was established in 2007 by BBVA under the framework of its corporate social responsibility to support vulnerable
entrepreneurs through a commitment of €200m and its more than 160 years of experience. It is now the biggest contributor to
development in Latin America and the second biggest in the world, according to the Organization for Economic Cooperation and
Development (OECD). It is also the foundation that contributes more to development for gender equality than any other in the world,
according to the OECD, with a direct impact on SDG 5.
The figure below shows the investment in the community for the year within the framework of the Community Commitment, as well
as a comparison with respect to the previous year by geographical area and foundations.
COMMUNITY COMMITMENT (MILLIONS OF EUROS AND PERCENTAGE)(1)
2021
%
2020
%
Spain and corporate areas
21.0
20
29.6
21
The United States (2)
0.0
0
16.5
12
Mexico
48.5
45
55.1
39
Turkey
5.1
5
7.6
5
South America
2.2
2
3.6
3
Foundatios
29.4
28
29.7
21
Total
106.3
100
142.2
100
(1) In order to calculate the Commitment and the investment figure in the 2021 community, BBVA uses the Business for Societal Impact (B4SI) methodology, an international
standard that offers a framework for measuring the social and environmental investment that companies make beyond your business. In 2021, the investment figure for the
community is broken down in the form of contribution in money (76,6%), management costs (21,2%), time (0,3%) and in kind (1,9%). Likewise, when we analyze the motivation
for the contribution in money, this is the breakdown in 2021: 3% one-off contribution, 86% social investment and 11% initiatives aligned with the business.
(2) BBVA has sold its subsidiary in the United States in 2021. Therefore, it has not made any contribution to the community  in that country.
The targets for 2025 and the progress made during the year with respect to investment and beneficiaries of the Community
Commitment by focus of action are shown next.
46
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GOALS AND PROGRESS RELATED TO THE DIRECT BENEFICIARIES OF THE COMMUNITY COMMITMENT (1) (MILLIONS OF
EUROS AND MILLION PEOPLE. 2021)
Community investment(2)
Beneficiaries(3)
2025 Goal
2021 Progress
2025 Goal
2021 Progress
Reduce inequalities and promote
entrepreneurship
155.0
15.5
21.7
13.7
Create opportunities through education
for everyone
215.0
58.4
53.3
22.3
Support research and culture
180.0
27.1
25.0
8.2
Total (4)
550.0
101.1
100.0
44.2
Other
5.2
0.0
Total (5)
550.0
106.3
100.0
44.2
(1) and (2) In order to calculate the Commitment and the investment figure in the 2021 community, BBVA uses the Business for Societal Impact (B4SI) methodology, an
international standard that offers a framework for measuring the social and environmental investment that companies make beyond your business. In 2021, the investment
figure for the community is broken down in the form of contribution in money (76.6%), management costs (21.2%), time (0.3%) and in kind (1.9%). Likewise, when we analyze
the motivation for the contribution in money, this is the breakdown in 2021: 3% one-off contribution, 86% social investment and 11% initiatives aligned with the business.
(3) To calculate the Commitment and the number of beneficiaries in 2021, BBVA uses the Business for Societal Impact (B4SI) methodology, an international standard that
offers a framework for measuring the social and environmental investment that companies make beyond their business. In 2021, the number of beneficiaries is broken down as
follows: 13% direct beneficiaries, 19% indirect beneficiaries and 68% content beneficiaries (unique users).
(4) Goals and progress on social  investment and  people reached according to the BBVA Community Commitment 2025 for the focus for action prioritised. 
(5) Social investment and beneficiaries not aligned to the focus for action of the BBVA Community Commitment 2025.
Next comes a breakdown of investment and the beneficiaries in 2021 by focus of action, as a percentage:
COMMUNITY COMMITMENT INVESTMENT BY LINE OF
ACTION. 2021
BENEFICIARIES OF THE COMMITMENT TO THE
COMMUNITY BY LINE OF ACTION. 2021
The lines of action of the Community Commitment are shown next:
Focus 1: Reduce inequality and promote entrepreneurship
The arrival of the COVID-19 pandemic in 2020 led to an unprecedented social and economic crisis. Among the challenges faced by
society are the worrying increase in poverty, vulnerability and inequality. At the same time, the lack of jobs has aggravated the existing
social challenges. This reality requires a global response to develop initiatives geared to promote a sustainable and inclusive recovery.
In 2021, €15.5m were allocated to initiatives designed to reduce inequality and promote entrepreneurship, impacting on SDG 8 and
SDG 10. A total of 13.7 million people have benefited directly from this focus of action.
The lines of action of this focus are geared to:
Reduce social and economic equality through initiatives that provide access to basic goods and services necessary to
guarantee the social welfare of people, and in particular of the most vulnerable groups; provide training in financial
education to empower the population and improve people's financial resilience; and train people in digital skills to improve
aspects such as financial inclusion, employability and digital security. In 2021, BBVA invested €7.52m and benefited 2.28
million people directly. In particular, it has trained 709,644 people in financial education, field of action in which BBVA has a
long-term commitment, investing €94.7m and benefiting 16.5 million people in a variety programs since 2008. In addition,
1.57 million people have benefited directly from initiatives to combat inequality.
47
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Support vulnerable entrepreneurs with financial and non-financial solutions and provide advice and skills training for their
business through the activity of the FMBBVA. In 2021, the FMBBVA supported 2,733,199 vulnerable entrepreneurs through
digital solutions to make their business grow (through loans and other products) and strengthen their skills to access the
best opportunities. More than 8.3 million people have benefited indirectly from the support given to these entrepreneurs. To
date, a volume of €1,114m in microcredits has been paid out, and from 2021 to 2025, a commitment has been made to
deliver a further €7 billion to support a total of 4.5 million entrepreneurs.
Support other entrepreneurs and SMEs through initiatives to contribute to their consolidation and/or growth and to the
development of capacities such as innovation, digital transformation and sustainable management of their businesses.
Moreover, in 2021 BBVA allocated €1.5m to entrepreneurship initiatives which benefited 14,115 entrepreneurs and SMEs
through initiatives such as BBVA Momentum in Mexico, Women Entrepreneur in Turkey and Mi Primera Empresa in
Argentina, which have also provided content to 280,558 people who have accessed them.
Focus 2: Create opportunities for all through education
Education is the driving force for growth in society and a source of opportunities to contribute to the inclusive growth in the countries
where BBVA operates.
The pandemic has increased existing educational inequalities and demonstrated the existence of great challenges in the area of
education, such as digitalization and adaptation of the educational systems, universal access to quality education and the fostering of
free and accessible educational resources.
In 2021, BBVA invested €58.4m in educational initiatives benefiting 22.3 million people. Specifically, BBVA has contributed to the
quality education of 409.064 people. The activities of this focus have a direct impact on SDG 4.
The lines of action of this focus are geared to:
Close the digital education gap and adapt schools to guarantee educational continuity. In 2021, a total of €1m was allocated
to initiatives geared to promote connectivity, provide access to digital devices and training in digital skills in the world of
education, benefiting directly 72,514 people. Notable among these initiatives is the Connected Education program in Spain,
in collaboration with Fad, which benefited 14,336 people in 2021, including students, teachers and other participants in the
educational community.
Support access to quality education, offering grants for access to education, programs to develop values and skills,
collaboration with public educational systems and programs to support higher education and professional training. In 2021,
€44.4m were invested in this line of action, and 301,820 people benefited directly from grant programs in Mexico, Uruguay
and Venezuela; educational programs in Argentina, Colombia and Peru; teacher training programs in Turkey; and FBBVA
educational programs.
Offer a quality, accessible and useful education for all. In 2021, €13m was invested in this line of action, benefiting directly
34,979 people, and more than 21.9 million people had access to current content related to education, finance, sustainability,
science and innovation, etc., through programs such as "Aprendemos Juntos" (Learning Together), FBBVA open education
programs and financial education and BBVA Research blogs.
Focus 3: Support research and culture
The promotion of research provides a response to the economic and environmental challenges and boosts respect for culture and
local values. BBVA has a long record of fostering research and culture, in particular through the activity of FBBVA.
In 2021, BBVA allocated €27.1m to help provide access for 8.2 million people to research and culture, impacting SDG 9 and SDG 11.
The lines of action of this focus are geared to:
Support researchers and creators in the field of science, culture and the economy through grants, recognitions and financial
assistance. In 2021, 224 people received financial assistance for the development of their research or cultural creations. The
direct promotion of scientific research is one of the levers of the FBBVA, along with the dissemination of knowledge
generated through conferences and digital spaces, and the recognition of talent through awards such as the BBVA
Foundation Frontiers of Knowledge Awards. Among the initiatives promoted in 2021 by FBBVA in this area are the Leonardo
Grants (59), and grants for scientific research projects (39). Other programs of note are the Beca de Arte art grant in
Mexico and support for researchers in financial education through grants in BBVA's Center for Education and Financial
Capabilities. Additionally, 1.13 million people have had access to the knowledge generated with these investigations.
Increase the publicity given to research through events and other acts to bring the most advanced knowledge within the
reach of all and at the service of society. In 2021, 5.2 million people have accessed these contents in a variety of spaces for
the dissemination of knowledge and culture.
Support cultural institutions through collaboration with key organizations for the promotion of cultural activities to make
access to them possible by the whole of society. In 2021, the FBBVA enhanced the cultural creation of excellence through
cycles of concerts at its headquarters in Madrid and Bilbao. It also collaborates with the Guggenheim Museum Bilbao, the
Juan Miró Foundation and the Thyssen-Bornemisza Museum (through its digital program), as well as the Teatro Real, Gran
Teatre del Liceu, ABAO Bilbao Ópera, the Orquesta Sinfónica de Madrid and the Reina Sofía School of Music for the training
of performing artists. There are also programs for preserving the architectural heritage in Peru and activities for cultural
promotion through SALT (the platform founded with the aim of promoting the spread of culture, art, research, etc.) in
Turkey. In total, 1.87 million people have benefited from these cultural activities.
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Other contributions to society
BBVA's community support extends to other important activities, such as volunteer work (more information in the section
“Employees” of the chapter "Our stakeholders" of this report), support for foundations and non-profit organizations and the
promotion of corporate responsibility through participation in a number of working groups and the acquisition of commitments and
alliances for sustainable and inclusive development (SDG 17). (More information in the section "Participation in international
initiatives" in the "Climate change report" chapter of this report).
In relation to contributions to foundations, associations and other non-profit entities, the global amount of contributions to
foundations and non-profit organizations in 2021 was €19.08m. In 2021, the BBVA Group13 made:
289 donations to foundations and non-profit organizations for an amount of €10.84m, including both one-off contributions
and those which contribute to social programs.
324 contributions, of a non-social nature, to foundations, associations, lobbies, think-tanks and other non-profit entities for
an amount of €8.24m.
Compliance
The Group is firmly committed to the development of all its activities and businesses in strict compliance with current legislation at all
times and in accordance with strict standards of ethical behavior. To achieve this, the cornerstone of the BBVA compliance system
are the Code of Conduct, which is available on BBVA's corporate website (www.bbva.com), internal control model and the
Compliance function.
The Code of Conduct establishes the duty of respect for applicable laws and regulations for all its members in an integral and
transparent manner, with the prudence and professionalism that correspond to the social impact of financial activity and to the trust
that shareholders and customers have placed in BBVA.
BBVA's Compliance function is a global unit, integrated into the second line of defense, which is entrusted by the Board of Directors
with the function of promoting and supervising, independently and objectively, that BBVA acts with integrity, particularly in areas such
as prevention of money laundering and financing of terrorism, conduct with clients, conduct in the securities market, prevention of
corruption, protection of personal data and other aspects of corporate conduct.
The Compliance function has its own statute, approved by the Board of Directors after analysis by the Risk and Compliance
Committee, the most recent update of which was approved in 2021 by the aforementioned Corporate Bodies, in order to keep it
aligned at all times with the external and internal regulatory framework, as well as with the changes in the organizational structure of
the Group and with the tasks and responsibilities of the members of the function, aligned with the expectations of the different
interest groups.
Mission and scope of action
The tasks of the Compliance function include:
promoting a culture of integrity and compliance within BBVA, as well as the knowledge by its members of the external and
internal rules and regulations applicable to the above matters, through the development, advisory, dissemination, training
and awareness programs, fostering the proactive management of compliance and conduct risk; and
defining and promoting the implementation and total ascription of the Organization to the risk management frameworks
and measures related to these issues.
In order to perform its functions adequately, Compliance maintains a configuration and systems of internal organization in
accordance with the principles of internal governance established under the European guidelines for this matter. Its configuration,
and development of the activity is attached to the principles established by the Bank for International Settlements (BIS), as well as the
reference regulations applicable to Compliance and Conduct issues.
In order to reinforce these aspects and, specifically, the independence of the control areas, BBVA has the Regulation & Internal
Control area, which reports to the Board of Directors through the Risks and Compliance Committee, and in which the Compliance unit
is integrated. Its activity is periodically supervised by the Risks and Compliance Committee and is subject to the supervisory oversight
of the authorities with competence in this area.
Organization, internal government and management model
The Compliance function is handled globally at BBVA, and is composed of a corporate unit, with a transversal scope for the entire
Group that is directed by a global manager and by local units which, sharing the mission entrusted to them, perform their duties in the
countries where BBVA carries out its activities that are directed by local managers of the function.
The functions carried out by the various Compliance officers relies on a set of departments specialized in different activities which, in
turn, have their own designated officers. Thus, among others, the function is addressed by individuals responsible for each discipline
related to Compliance and Conduct Issues, for the definition and articulation of the strategy and the management model of the
function, or for execution and continuous improvement of the area´s internal operational processes.
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13 Turkey and Uruguay not included
The main functions of BBVA's Compliance units include the following:
Carrying out a compliance and conduct risk assessment inherent to the Group’s activity.
Drafting and implementing internal regulations on its matters.
Establishing systems, technological tools and data for risk management.
Advising the Organization on Compliance and Conduct matters to manage the risks derived from them.
Establishing mechanisms for the monitoring and verification of compliance with internal regulations that allow the
measurement of the management of Compliance and Conduct risk and its adequate verification.
Management of whistleblowing channels in the different jurisdictions.
Periodically reporting information related to Compliance and Conduct issues at the different levels of the Organization.
Representing the function before regulatory bodies and supervisors in matters of compliance.
The scope and complexity of the activities, as well as the international presence of BBVA, give rise to a wide variety of regulatory
requirements and expectations of the supervisory bodies that must be met in relation to risk management associated with
Compliance and Conduct Issues. This makes it necessary to have internal mechanisms that establish transversal management
programs for this risk in a homogeneous and integral manner.
For this purpose, Compliance has a global model for managing said risk, which, with an integral and preventive approach, has evolved
over time to reinforce the elements and pillars on which it is based and to anticipate the developments and initiatives that may arise in
this area.
This model starts from periodic cycles of identification and assessment of compliance risk, upon which its management strategy is
based. This results in the review and updating of the multi-year strategy and its corresponding annual action lines, both of which are
aimed at strengthening the applicable mitigation and control measures, as well as improving the model itself. These lines are
incorporated into the annual Compliance plan, the content of which is reported to the Risks and Compliance Committee.
The basic pillars of the model are made up of the following elements:
A suitable organizational structure with a clear assignment of roles and responsibilities throughout the organization.
A set of policies and procedures that clearly define positions and requirements to be applied.
Mitigation processes and controls to enforce these policies and procedures.
A technology infrastructure focused on monitoring and designed to guarantee the above objective.
Communication and training systems and programs implemented to raise employee awareness of the applicable
requirements.
Indicators that allow for the supervision of global model implementation.
Independent periodical review of effective model implementation.
Throughout 2021, work continued on strengthening the documentation and management of this model. Among these actions taken
were a review and update of aspects of Compliance within the Group's risk appetite framework (RAF) and the review and update of
the global types of Compliance and Conduct risk at both a general level and across the various geographical areas. The framework for
conduct and compliance indicators also continues to be strengthened in order to improve the early detection of this type of risk.
The effectiveness of the model and of compliance risk management is continuously subject to various different and extensive annual
verification processes, including the testing activity carried out by the Compliance units, BBVA's internal audit activities, the reviews
carried out by prestigious auditing firms and the regular or specific inspection processes conducted by the supervisory bodies in each
of the geographies.
Moreover, in recent years, of the most relevant axes of application of the compliance model has focused on the digital transformation
of BBVA. For this reason, in 2021 the Compliance unit continued to maintain governance, supervision and advisory mechanisms for
the activities of the areas that promote and develop innovative business initiatives and projects in the Group.
Conduct with customers
BBVA's Code of Conduct establishes standards for behavior with customers. For more information on the Group's conduct with its
customers and the actions promoted by Compliance in this area, see the section "Behavior with Customers" in the "Customers"
chapter of this report.
Prevention of money laundering and terrorist financing
Anti-money laundering and prevention of terrorist financing (AML) is an indispensable requirement for preserving corporate integrity,
and one of its main assets: the trust of the people and institutions with which it works on a daily basis (mainly customers, employees,
shareholders and suppliers) in the different jurisdictions where it operates.
The Group also pays particular attention to compliance with the AML regulation and the restrictions imposed by national or
international organizations on operations with certain jurisdictions and individuals or legal entities, to avoid sanctions and significant
economic fines imposed by the competent authorities of the various geographical locations in which the Group operates.
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As a result of the above, as a global financial group with branches and subsidiaries operating in numerous countries, BBVA applies the
compliance model described above for AML risk management in all the entities that make up the Group. This model takes into
account the regulations of the jurisdictions in which BBVA is present, the best practices of the international financial industry
regarding this matter, and recommendations issued by international bodies such as the Financial Action Task Force (FATF).
This management model is constantly evolving. Thus, the risk analyses carried out annually tighten controls and establish, where
appropriate, additional mitigating measures to enhance the model. In 2021, the regulated entities of the Group carried out this AML
risk assessment exercise under the supervision of the corporate AML area.
The BBVA Code of Conduct establishes the basic guidelines for action in this area. In line with these guidelines, BBVA has established
a series of corporate procedures that are applied in each geographical area, including the Corporate Procedure of Action for the
Establishment of Business Relations with Politically Exposed Persons (PEPs), the Corporate Procedure of Action for the Prevention of
Money Laundering and the Financing of Terrorist Activities in the Provision of Cross-Border Correspondent Services, and the
Standard that establishes the Operational Restrictions with Countries, Jurisdictions and Entities designated by National or
International Organizations. All applicable standards are available for consultation by employees in each geographical area.
During 2021, BBVA has continued with the deployment of the new monitoring tool implemented in 2020 in Spain and Turkey, which
allows more advanced functionalities, completing the implementation in Mexico, Portugal, Italy, Malta and Cyprus and starting said
implementation in Peru, Colombia and Argentina. Similarly, the Group has incorporated new technologies (machine learning, artificial
intelligence, etc.) into AML processes in order to (i) enhance the capabilities of detecting elements of risk, (ii) increase the efficiency
of said processes and (iii) strengthen analysis and research capacities.
In 2021, BBVA Group resolved 141,850 investigation files that resulted in 78,421 reports of suspicious transactions sent to the
corresponding authorities in each country, mainly in jurisdictions such as Spain, Mexico, Turkey, Colombia, Argentina and the United
States.
In the area of training related to AML, each of the BBVA Group entities offers an annual training plan for its employees. This plan,
defined according to the needs identified, establishes training actions such as face-to-face or e-learning courses, videos, brochures,
etc. for both new hires and employees. Likewise, the content of each training action is adapted to the target group, including general
concepts derived from the applicable internal and external AML regulations, as well as specific issues that affect the functions
performed by the target group of the training. In 2021, 97,106 attendees participated in AML training activities; this figure includes
12,759 employees belonging to the most sensitive groups from the perspective of AML, who received an enhanced level of training.
The AML risk management model is subject to continuous independent review. This review is complemented by internal and external
audits carried out by local supervisory bodies, both in Spain in other jurisdictions. In accordance with Spanish regulations, an external
expert performs an annual review of the Group's parent company. In 2021, this external expert concluded that BBVA does indeed
have an AML model to monitor the risk of being used as a vehicle for money laundering or terrorist financing. In turn, the internal
control body, which BBVA maintains at the holding level, meets periodically and oversees the implementation and effectiveness of the
AML risk management model within the Group. This supervision scheme is also replicated at the local level, through the committees
corresponding to each geography.
It is important to mention BBVA´s collaboration work with the different government agencies and international organizations in this
field: Attendance at the meetings of the Executive Committee Financial Crime Strategy Group of the AML & Financial Crime
Committee and the Financial Sanctions Expert Group of the European Banking Federation, member of the task forces on KYC/RBA
(Know Your Customer/Risk-based Approach) and Information Sharing of the European Banking Federation, member of the AML
Working Group of the IIF, participation in initiatives and forums aimed at increasing and improving the exchange of information for
AML purposes, such as the Europol Financial Intelligence Public Private Partnership (EFIPPP), as well as contributions to public
consultations issued by national and international bodies (European Commission, FATF-GAFI, European Supervisory Authorities,
among others).
Conduct on securities markets
The BBVA Code of Conduct includes the basic principles for action aimed at preserving the integrity of the markets, setting the
standards to be followed aimed at preventing market abuse, and guaranteeing transparency and free competition in the professional
activity carried out on the market by the BBVA collective.
These basic principles are specifically developed in the Policy on Conduct in the Field of Securities Markets ("the Policy"), which
applied to all the individuals who form part of BBVA Group. Specifically, this policy establishes the minimum standards that are to be
respected with the activity carried out in the securities markets in terms of privileged information, market manipulation and conflicts
of interest. The Policy is supplemented in each jurisdiction by a rule or Internal Code of Conduct (ICC) aimed at the target group with
the greatest exposure in the markets. The ICC develops the contents established in the Policy, adjusting them, where appropriate, to
local legal requirements.
Both BBVA's Policy and ICC are widespread throughout the Group. In order to manage this regulation, BBVA has tools which are in
continuous development and have been implemented throughout practically the entire Group for over a decade. The management of
the ICC has meant that the degree of adhesion to it is close to 100% of the individuals in question.
In 2021, Compliance has supervised more than 59,000 operations on the own account of employees subject to the RIC in the
securities markets, a group that at the end of that year amounted to more than 7,000 people.
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In relation to the process of monitoring operations in the securities markets, in 2021 around 300 suspicious operations have been
reported to the different local supervisors in the geographies in which BBVA has activity in the Markets. Likewise, through the
communication monitoring process, more than 3,000 communications have been analyzed through voice and electronic channels
from the market areas.
The internal regulations on market abuse have also been reviewed, highlighting the updating of the Buyback Program Procedure, the
Regulation on activities related to Financial Indices, the Procedure on Investment Recommendations and the Procedure for the
Control of Privileged Information. This last procedure has been adapted to the needs of safeguarding privileged information derived
from the new remote work environments.
In this context of preventing market abuse, the technological infrastructure for the detection of operations suspected of market abuse
has continued to be strengthened, with a special focus on trading activity.
Also in 2021, the training program on market abuse was enhanced with the launch of a specific global course on insider information
and market manipulation, which complements the various training activities carried out by the Group on market conduct.
Approximately 5,000 Group employees completed this training.
Likewise, training was also improved for employees operating in derivatives with customers affected by the US Dodd-Frank Act under
the license of Swap Dealer. This training has been mandatory from January 31, 2021, and is provided by the competent supervisory
authority (the National Futures Association).
In relation to the Unites States regulation known as the "Volcker Rule" BBVA has adapted its compliance program to the new
simplified version of the rule ("Volcker 2.0"), which continues to maintain the highest international standards. In 2021, annual training
on the Volcker Rule was undertaken by a group of 1,500 employees in the Group, which represents almost all of the group affected by
the regulation.
In addition, the financial instrument repurchase procedure was updated in order to adapt it to the Group's new Control Model,
ensuring strict compliance with European market abuse regulations.
Personal data protection
In the area of personal data protection, BBVA Group has deployed all its activity in three core areas: the personal data of customers,
employees and suppliers.
For these purposes, BBVA has differentiated local policies for each of these axes, and they are subject to continuous review and
updating, based on the applicable national and international regulations, as well as the Group's Data Protection Principles. In this way,
BBVA has in the different geographies, in accordance with its own local legislation, data privacy policies or notices where the way in
which the Group's entities collect, process and protect the personal data of its customers is disclosed, suppliers, and employees, as
well as the rest of the people who provide their personal data to the corresponding Group company.
BBVA has a global unit for the Protection of Personal Data and local units in the countries where BBVA carries out its activity, in
charge of overseeing these issues in the Group. Since 2020, these units have been integrated into the Compliance area, having
consolidated their integration during 2021.
This has materialized in the adaptation of the Compliance programs regarding the protection of personal data, which include updating
both internal regulations and management frameworks aimed at complying with legal requirements regarding data protection at the
BBVA Group level.
During 2021, the Personal Data Protection unit has continued to promote the supervision and control processes in all the countries of
the Group to find out the degree of application of the data protection regulations in each country and, where appropriate, promote the
actions necessary for its proper functioning. This has been carried out, fundamentally, through the reinforcement of protocols and
actions to verify processes and activities with an impact on the protection of personal data, as well as through the follow-up and
resolution of the recommendations resulting from internal and external audits. carried out in this field.
For its part, the BBVA Code of Conduct establishes that data protection breaches may lead to the adoption of disciplinary sanctions in
accordance with labor legislation.
Other standards of conduct
One of the main mechanisms for managing the Compliance and Conduct risk in the Group is the Whistleblowing Channel, where the
members of BBVA as well as other third parties not belonging to BBVA can communicate confidentially and, if they wish,
anonymously any behavior that does not comply with the Code or that violates applicable legislation, including complaints related to
human rights. The Compliance function aims to ensure that complaints are handled diligently and promptly, guaranteeing the
confidentiality of the investigation processes and the absence of retaliation or any other adverse consequence in the case of reports
made in good faith communications. The Code of Conduct, is available 24 hours a day, 365 days a year.
During the 2021 financial year, the BBVA Group has implemented a global Whistleblowing Channel tool provided by an external
provider in most of those areas where it is present. This online platform is accessible to all employees through the corporate intranet
and third parties outside BBVA can access it through a public link available on the BBVA Group website (www.bkms-system.com/
bbva). This new tool raises the standards of security, confidentiality and anonymity for whistleblowers and thus ensures their
protection. In 2021 the Group received 1,748 complaints, mainly referring to categories of conduct with co-workers (56.6%) and
conduct with the company (32.6%). Some 47% of the complaints processed during the year ended with disciplinary action being
taken.
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The work carried out in 2021 by the Compliance area included ongoing advice on applying the Code of Conduct. Specifically, the
Group formally received 615 individual written and phone queries, focused on aspects such as resolution of potential conflicts of
interest, management of personal assets and the development of other professional activities. In 2021, BBVA continued with its work
of communication and dissemination of the Code of Conduct, as well as the training on its contents. To date, a total of 104.476
employees have taken part in this training program.
Regarding the area of defense of competition, in July 2019 the BBVA Competition Policy was approved, which, extended to the entire
Group, represented progress in the development of standards of conduct in this area. The policy deepens in principle 3.14 of the
BBVA Code of Conduct on free competition and covers the most sensitive risk areas identified by national and international
organizations; horizontal agreements with competitors, vertical agreements with non-competing companies, as well as possible
abusive practices. Various training actions in this area have been carried out during 2020 and 2021, including the training given to
members of the Group's Board of Directors in October 2021.
Another key element in the management of Conduct risk in BBVA is the Group's General Anti-Corruption Policy (approved by the
Board of Directors of BBVA S.A. in September 2018), which develops the principles and guidelines contained, primarily, in Section 4.3
of the 2015 Code of Conduct. It conforms to the spirit of national and international standards on the subject, taking into consideration
the recommendations of international organizations for the prevention of corruption and those established by the International
Organization for Standardization (ISO). In May 2020 this Policy was reviewed and its update approved by the Board of Directors of
BBVA S.A. and communicated again to all employees and member of the Group´s main governing bodies. The general guidelines of
the BBVA’s General Anti-Corruption Policy are available to both business partners and other third parties on BBVA’s shareholders
and investors website.
Additionally, BBVA has an internal regulatory body that complements the General Anti-Corruption Policy in the matter that it
regulates.
Among the most prominent policies are:
General Policy on Conflicts of Interest,
Policy on the Prevention and Management of Conflicts of Interest at BBVA (customer area),
Policy on Events and the Acceptance of Gifts Related to major sporting events,
Corporate Travel Policy, and
Corporate Event Management Policy.
Likewise, regarding other internal developments, the following stand out:
Management model for corporate and travel expenses for personnel,
Management model for expenses and investment,
Code of Ethics for Suppliers,
Rules for the Acquisition of Goods and Contracting of Services,
Rules relating to gifts for employees from persons/entities outside the Bank,
Rules for delivery of gifts and organization of promotional events,
Rules for authorizing the hiring of consultancy services,
Rules for wholesale credit risk and retail credit risk,
Corporate rules for managing donations and contributions to non-profit organizations,
Corporate rules for managing commercial sponsorships,
Requirements for establishing and maintaining business relations with politically exposed persons (PEP),
Procedural manual (treatment and registration of communications in the whistleblower channel),
Corporate rules for managing the outsourcing life cycle,
Disciplinary regime.
The BBVA anti-corruption framework is not only composed of the aforementioned regulatory body, but also, in compliance with the
crime prevention model, has a program that includes the following elements: (I) a risk map; (II) a specific governance model; (III) a set
of mitigation measures aimed at reducing these risks; (IV) procedures for action in the event of the emergence of risk situations; (V)
training and communication programs and plans; (VI) indicators aimed at understanding the situation of risks and their mitigation and
control framework; (vii) a whistleblower channel; and (VIII) a disciplinary regime.
In relation to the evaluation of the risk of corruption in the Group, different types of operations have been evaluated (I) 587.909
operations out of a total of 599,851 (98%) in relation to the PBC risk (to see the number of communications made to the
corresponding authorities, consult the previous section on “Prevention of Money Laundering and Financing of Terrorism”); (II)
Regarding the risk of internal fraud, a total of 260,665 operations have been analyzed out of a total of 260,667 (99.99%).
In addition, in recent years risk assessments have been carried out in the area of anti-corruption in the banks of the main geographical
areas in which the BBVA Group has a presence. Based on the overall result of this analysis, it has been concluded that the corruption
risk control framework in the BBVA Group is adequate.
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In relation to the training program on the prevention of corruption, during the 2020 financial year, the training of managers and
employees of the BBVA Group in the Anti-Corruption Policy was promoted globally through different initiatives based mainly on
practical cases. In this sense, the launch of a corporate online course in most of the jurisdictions in which BBVA is present stands out.
At the end of the 2021 financial year, this course had been taken by a total of 71,470 (87.5%)14 employees, broken down as follows:
PARTICIPANTS IN THE ANTI-CORRUPTION COURSE BY GEOGRAPHICAL AREA (BBVA GROUP. NUMBER, PERCENTAGE)
Enrolled
Undertaken
% Finished
Argentina
5,906
5,769
97.7
Chile
718
520
72.4
Colombia
6,929
6,579
94.9
Spain
21,507
19,123
88.9
Mexico
37,401
31,482
84.2
Peru
6,648
6,421
96.6
Switzerland
117
109
93.2
Uruguay
577
519
89.9
USA
71
53
74.6
Venezuela
1,763
895
50.8
Total general
81,637
71,470
87.5
On the other hand, the total number and percentage of members of the Boards of Directors of the main entities that make up the
Group who have received anti-corruption training at the date of publication of this report is 90 (100%), broken down by the following
way:
MEMBERS WHO HAVE RECEIVED ANTI-CORRUPTION TRAINING (BBVA GROUP. NUMBER, PERCENTAGE)
Members
% Finished
Argentina
10
100
Chile
5
100
Colombia
9
100
Spain
15
100
Mexico
9
100
Peru
11
100
Switzerland
6
100
Uruguay
11
100
USA
7
100
Venezuela
7
100
Total
90
100
Additionally, in line with international standards on the prevention of corruption, a tool for registering gifts and events (Register your
Gifts and Events) has been implemented in Spain during the 2021 financial year, the main objective of which is to make transparent
and report receipt of this type of personal benefits by BBVA employees. During the 2022 financial year, it is expected that the use of
this tool will be extended to most of the geographical areas in which the BBVA Group is present.
Moreover, the framework for preventing conflicts of interest was reinforced in July 2020, complementing the existing internal
regulation through the issuance of a new general policy, applicable to the entire Group, which reinforces the principles and main
measures that all BBVA members must assume and follow in order to identify, prevent and manage conflicts of interest. The policy
has been established in the context of the principles under which BBVA Group operates, which include integrity, prudent risk
management, transparency, the achievement of long-term sustainable business and compliance with applicable legislation. It also
addresses several different aspects, such as specific measures that help prevent the emergence of conflicts, general guidelines for
action should they emerge, and governance and monitoring mechanisms at various different levels of the organization. During the
2021 financial year, different awareness-raising actions have been carried out regarding conflicts of interest in BBVA.
Crime prevention model
Since the introduction in Spain of the criminal liability regime of legal persons, BBVA has been developing a criminal risk management
model, based on the general internal control model, with the aim of specifying measures directly aimed at preventing the commission
of crimes through an appropriate structure of governance for this purpose. The crime prevention model is structured around three
elements: a prevention system, a governance structure and a periodic review of its application.
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14 This metric does not include Garanti Turkey.
The prevention system is aimed at (i) identifying the activities carried out in BBVA that represent a risk of the legal entity incurring
criminal liability; (ii) identifying the elements of control, prevention and mitigation of said risks; and (iii) developing a specific risk
management program for each type of crime likely to attract liability for BBVA. In this sense, a specialized control area (“assurance
providers”) is designated for each of the identified criminal risks, as part of the criminal risk management program. For each of the
identified criminal types, it draws up a map of risks and a series of mitigation measures and action plans.
The purpose of the governance structure is the supervision and control of the model, the identification of the responsible units and
the periodic information to the BBVA governing bodies of the results of the monitoring of the system and of the incidents or possible
relevant non-compliances.
This model, periodically subject to independent review processes, is configured as a dynamic process in continuous evolution, so that
the experience in its application, the modifications in the activity and in the structure of the Entity and, in particular, in its control
model, as well as the legal, economic, social and technological developments that occur, are taken into account in a way that
contributes to their adaptation and improvement.
In this context, from 2017 onward, BBVA has been awarded the AENOR certificate, which accredits that its crime compliance
management system complies with the UNE 19601:2017 standard.
Fiscal transparency
BBVA operates in compliance with its tax obligations and avoids any practice which represents illicit avoidance of its obligations to
pay tax or prejudice to the public treasury.
BBVA's guiding principles on fiscal matters
The principles that guide BBVA's fiscal action are not detached from its responsible and sustainable way of understanding finance and
banking. In the tax area, in addition to providing legitimate added value to investors, BBVA's actions must also address other
stakeholders and must align with the values and commitments that it has undertaken with society in order to bring the age of
opportunities to everyone.
As such, the principles that guide its actions are as follows:
Integrity: in the fiscal sphere, integrity is defined as the observance of the letter and spirit of the law and the maintenance of
a cooperative and good faith relationship with the various tax administrations.
Prudence: in the fiscal context, BBVA always assesses the implications of its decisions beforehand, including, among other
assessments, the impact that its activity may have in the geographical areas in which it operates.
Transparency: in the tax area, BBVA provides information on its activity and its approach to taxation to customers and other
stakeholders in a clear and accurate manner.
BBVA's fiscal strategy
The corporate principles described above served as a basis for the articulation of BBVA's Fiscal Strategy, which was approved by the
Board of Directors and made public on its website (www.bbva.com).
In summary, BBVA's fiscal strategy establishes:
1.The commitment to pay any applicable taxes in all countries in which it operates.
2.The alignment of its taxation with the effective performance of economic activities and value generation. The presence in
tax havens is only possible as a consequence of the effective performance of economic activities.
3.The application of reasonable interpretations of tax rules and the provision of agreements to avoid double taxation.
4.The establishment of a transfer pricing policy for all transactions between related parties and entities, governed by the
principles of free competition, value creation and assumption of risk and benefits.
5.Addressing the fiscal challenges that the digital economy poses by incorporating an online presence into its value-added
assessments.
6.The payment of taxes as an important part of the contribution to the economies of the jurisdictions in which it operates.
7.The promotion of a reciprocal cooperative relationship with the various tax administrations, based on the principles of
transparency, mutual trust, good faith and loyalty.
8.The promotion of transparent, clear and responsible reporting of its main tax figures, informing stakeholders of the
payment of taxes.
9.When preparing any financial product, it takes into account the tax implications for the customers and provides them with
the relevant information required to meet their tax obligations.
10.The internal control mechanisms and rules necessary to comply with the prevailing tax code and its principles.
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The main characteristics of the BBVA Group's fiscal strategy are:
BEPS compliance
This is inspired by the results of the Base Erosion and Profit Shifting (BEPS) Project reports promoted by the G20 and the
OECD, which aim to align value generation with appropriate taxation where said value is generated. They also reflect the
commitment to comply with and respect both the letter and the spirit of tax regulation in the jurisdictions in which the Group
operates, in accordance with Chapter XI of the OECD Guidelines for Multinational Enterprises.
Geared toward compliance with the SDGs
BBVA's vision shares the views of the European Economic and Social Committee's opinion ECO/494 of December 11, 2019,
on taxation, private investment and the SDGs. For BBVA, paying taxes is key to achieving these objectives; in particular, it is
clearly associated with the first goal (no poverty); the eighth (decent work and economic growth); the tenth (reduced
inequalities between and within each country); and the seventeenth (partnerships for the goals), although BBVA's
commitment extends to all of the goals. In this sense, for BBVA, it is not only a question of contributing with the necessary
resources in accordance with current legislation so that the tax authorities may exercise their policies aimed at complying
with the SDGs, but it has also adopted a proactive attitude of cooperating with these authorities and have incorporated
responsibility in the field of taxation as an essential element of its activities.
Committed to protecting human rights
BBVA is concerned with the promotion, protection and assurance of an effective exercise of human rights including in the
area of taxation, and we have fully embraced the Guiding Principles on Business and Human Rights. Taxation is linked to
human rights insofar as, through the redistributive action of states, it makes it possible to provide economically
disadvantaged persons with the means to effectively exercise their rights. BBVA is committed to paying taxes, and ensures
that these taxes are paid in the jurisdictions in which they are collected, aligning its contribution with the effective
performance of its economic activity. The Group also collaborates with the tax administrations of the jurisdictions in which it
operates.
The Group maintains transparent, clear and truthful communication on tax matters with various NGOs that are equally
committed to human rights, while internally, it participates in auditing activities for implementing the Guiding Principles
developed by BBVA Group's Responsible Business area, and monitors the performance of the plans it has launched in this
sphere.
In the BBVA Group, the Board of Directors is responsible for approving its fiscal Strategy. Although the Strategy is intended to be
permanent, it will be updated when necessary to better express the Group's fiscal orientation and commitments.
The Strategy is universal and affects all of BBVA's business units and employees, regardless of the region in which they are located. It
is developed through a body of fiscal policies that are reviewed annually both internally and by an independent third party to ensure
that they reflect best market practices and are fully aligned with the Group's strategy.
In compliance with United Kingdom regulations, BBVA makes its fiscal strategy public for its branch in that jurisdiction. This strategy
reproduces the Group-wide strategy with the adaptations required by United Kingdom regulations, and is also subject to third party
review and verification.
In addition to the above, it should be noted that Section 4.6.1 of BBVA's Code of Conduct requires its members to carry out their
professional activity in such a way that BBVA adequately complies with its tax obligations, avoids any practices that involve illicit tax
evasion or harm to the public treasury. The implementation of the Code is monitored by the Group's Compliance area, which has its
own whistleblowing channel.
BBVA is fully committed to transparency in tax matters and voluntarily publishes its overall tax contribution annually in the Tax Policy
section of the shareholders and investors website. As a financial institution, BBVA also complies, through the corresponding areas,
with reporting obligations to tax authorities arising from the Foreign Account Tax Compliance Act (FATCA), the Common Reporting
Standard (CRS), the U.S. Qualified Intermediary (QI), and the country-by-country report. In 2021, BBVA Group has also adapted its
internal processes to comply with the requirements established by Directive 2018/822, of 25 May, 2018, amending Directive
2011/16/EU, as regards mandatory automatic exchange of information in the field of taxation in relation to reportable cross-border
arrangements (known as DAC6).
Fiscal risk management and control
BBVA Group has set up a Fiscal Control Framework that complies with requirements on tax risk management and control introduced
for listed companies by Law 31/2014, amending the Capital Companies Act to improve Corporate Governance.
The BBVA Group's Fiscal Control Framework is in turn based on its Fiscal Strategy and is applicable to all the jurisdictions in which
BBVA operates and to all the Group's various different areas and businesses. This allows BBVA Group to carry out an integrated
management of its fiscal positions and risks in a manner consistent and in conjunction with other risks.
BBVA Group's Fiscal Control model is configured around three core lines of action:
1.Specific plans are carried out annually to identify, mitigate and control fiscal risk within BBVA Group. The Head of the
Group's Tax Department periodically informs the Audit Committee of the most relevant tax information.
2.Controls for fiscal risk management are subject to the annual cycle of review of internal control areas in order to evaluate
their suitability and effectiveness.
3.The Group's Internal Audit area conducts periodic tax compliance reviews.
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A series of specific tax risk indicators have also been developed, which are integrated into the Group's general risk management and
control model, to help establish and manage the Group's risk profile in tax matters.
BBVA's fiscal function carries out the process of evaluating and monitoring these indicators, which allows for:
Properly identifying fiscal risks.
Assessing the impact of the materialization of fiscal risks.
Developing redirection measures that allow dynamic fiscal risk management.
Reporting and generating relevant information on the evolution of tax risks for the Group's governing bodies.
Finally, the BBVA Group Control Framework is subject to annual review by a third independent firm.
Cooperation with tax administrations
As advocated by the Group's Fiscal Strategy, BBVA maintains a cooperative relationship with the tax administrations of the countries
in which we operate based on the principles of transparency, mutual trust, good faith and loyalty.
In particular, and with regard to Spain, it is subject to the Code of Best Tax Practices (Código de Buenas Prácticas Tributarias, CBPT)
adopted by the Large Corporations Forum (of which it is a member) on July 20, 2010. As a sign of commitment to and compliance
with the CBPT principles, the Group has once again voluntarily submitted to the Spanish Tax Agency the Annual Fiscal Transparency
Report for Companies Adhering to the CBPT, together with its Corporate Income Tax declaration for the previous year, which included
its performance and proposals to strengthen best practices on fiscal transparency, adopted in a plenary session of the Spanish Large
Corporations Forum on December 20, 2016, or companies adhering to the Code.
In the aforementioned Transparency Report, the most significant criteria used to prepare the Corporate Income Tax Declaration are
voluntarily explained to the Central Delegation of Major Contributors, and meetings are subsequently held with the tax authorities in
order to further elaborate on any details that may be required. All of the above is before corresponding inspectorate actions
commence.
In addition, in 2021 and within the framework of the cooperative relations that BBVA has with the Tax Authority, a Self Assessment
Report of the Data Reported in the Country-by-Country Statement corresponding to 2019 has been submitted to the Agency. In the
process of analyzing these data, BBVA Group has evaluated risks of a fiscal nature on the basis of indicators and ratios of a financial
character identified by the OECD in its document OECD (2017), BEPS Action 13 - Country-by-Country Reports: Manual on the
effective use for the assessment of tax risk.
BBVA also adopted the Code of Practice on Taxation for Banks, a United Kingdom initiative that provides for the approach expected
from financial institutions in terms of governance, tax planning and engagement with the British tax authorities, in order to promote
the adoption of best practices in this area, which is published on the HM Revenue & Customs (HMRC) website.
BBVA is also a financial institution that collaborates in the collection processes of the geographies that so request.
Finally, in order to obtain legal certainty and ensure that its understanding of the tax code is in line with the spirit of the law, BBVA
consults the tax authorities on any aspects that are controversial or raise doubts, when deemed necessary.
Participation in technical-fiscal discussion forums
BBVA participates, among other organizations, in the Spanish Banking Association's Tax Committee, and collaborates with this
association in the finance working groups of the European Banking Federation. BBVA also participates in the main fiscal committees
of the banking and trade associations of the jurisdictions in which it operates. The sector's positions are coordinated through all these
organizations.
In this respect, there are no significant differences in fiscal matters with respect to the positions reported by said organizations and
those maintained by BBVA.
Dialog with other stakeholders on fiscal matters
BBVA is aware of how important taxes are for the progress and sustainability of the societies in which it operates, which is why it
maintains mutually constructive dialog with various NGOs, universities, think tanks and other tax-related forums, in relation to the
Group's fiscal contribution. As a result of this dialog, BBVA has incorporated new transparency standards made public in the Total Tax
Contribution (TTC) Report, has been recognized as a transparent financial entity by the Fundación Compromiso y Transparencia
(Commitment and Transparency Foundation) and has promoted initiatives that allow its extension to other multinationals such as the
European Business Tax Forum.
This way of understanding and approaching taxation has allowed BBVA to position itself as a model in the area of taxation, according
to the DJSI.
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Total tax contribution
BBVA is committed to transparency in paying taxes and this is the reason why, for yet another year, the Group voluntarily breaks
down the total tax contribution in countries in which it has a significant presence.
The BBVA Group's Total Tax Contribution (TTC), which includes own and third-party payments for corporate tax, VAT, local taxes and
fees, income tax withholdings, Social Security payments, and payments made during the year due to tax litigation in relation to the
aforementioned taxes. In other words, it includes both the taxes related to the BBVA Group companies (taxes which represent a cost
to them and affect their results) and taxes collected on behalf of third parties. The TTC Report gives all the stakeholders an
opportunity to understand BBVA's tax payments and represents a forward-looking approach and commitment to corporate social
responsibility by assuming a leading position in tax transparency.
GLOBAL TAX CONTRIBUTION (BBVA GROUP. MILLIONS OF EUROS)
2021
2020
Own taxes
3,030
3,288
Third-party taxes
5,185
5,037
Total tax contribution
8,215
8,325
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Tax information by country
TAX INFORMATION BY COUNTRIES (MILLIONS OF EUROS)
2021
2020
CIT payments
cash basis (*)
CIT expense
consol
PBT consol
(**)
Gross margin
CIT payments
cash basis (*)
CIT expense
consol
PBT consol
(**)
Gross margin
Spain (***)
90
901
1,030
6,161
(699)
(7)
(2,108)
5,732
Mexico
360
957
3,532
7,448
1,250
721
2,491
6,798
Turkey
330
437
1,851
3,145
348
362
1,394
3,298
United States (****)
34
108
586
1,502
118
85
551
3,165
Peru
173
120
385
1,093
156
91
325
1,149
Colombia
90
101
338
889
104
77
249
911
Argentina
27
39
129
816
137
81
205
732
Uruguay
16
7
29
134
12
8
37
146
Chile
12
16
71
133
19
8
32
132
United Kingdom
8
8
61
108
5
3
40
76
Romania
4
7
41
106
8
4
27
103
Portugal
9
15
47
95
5
14
42
100
Hong Kong
8
9
57
80
8
5
31
55
Malta
4
2
21
77
8
4
66
83
Netherlands
6
23
70
7
7
23
59
Italy
28
17
57
66
8
20
65
77
France
7
9
42
61
13
3
14
64
Venezuela
1
5
7
56
7
8
44
Germany
27
5
26
40
26
8
24
40
Switzerland
6
2
8
39
9
3
11
42
Bolivia
3
3
12
28
3
3
12
28
Cyprus
3
5
21
23
7
4
16
28
Singapore
2
3
18
22
1
2
11
14
Taiwan
-1
-2
7
1
5
Curaçao
4
7
2
5
China
1
6
1
4
Belgium
4
5
4
7
Brazil
2
2
4
Finland
1
(26)
3
Japan
-1
1
Paraguay
10
3
3
26
68
Ireland
Total
1,252
2,781
8,399
22,219
1,556
1,516
3,576
22,973
Note: the results of this breakdown of the branches are integrated in the Consolidated Financial Statements of the parent companies on which they depend.
(*) The amounts of "Cash payments of corporate income tax" are highly conditioned and derive fundamentally from the methodology for calculating the instalment payments
provided for in the regulations governing corporate income tax in the different geographical areas, producing differences between the instalment payments made in the current
year and the refund of instalments from previous years that may result once the final tax returns have been filed. In this respect, it should also be noted that it is normal for there
to be, differences between the amounts of "Corporate tax cash payments" and "Corporate tax expense", as the tax paid in the year is not necessarily directly related to the pre-
tax profit existing in a jurisdiction, but takes into account the tax payments (and refunds) in respect of profits made in previous years, as well as the instalment payments made
in the current year and the withholding of input tax. However, the "Corporate Income Tax Expense" for the current year is more directly related to the existing Profit before tax
for a given year.
(**) PBT: Profit before tax.
(***) In Spain, the balance of "Profit before tax" includes the capital gain generated in 2021 as a result of the sale of the US business, which is classified in the income statement
under "Profit (loss) after tax from discontinued operations". Likewise, the balance of "Corporate income tax expense" in Spain is highly conditioned because it incorporates the
tax effects associated with the sale of the US business, which is classified in the income statement under "Profit (loss) after tax from discontinued operations".
(****) In the US, the balance of "Profit before tax", "Corporate income tax expense" and "Gross margin" includes the profit generated by the US banking business up to the time
of its sale, which is classified in "Profit (loss) after tax from discontinued operations". The number of employees in the US does not include employees who at 31 December no
longer form part of the Group as a result of the sale of the US banking business.
The total gross margin of the Group that appears in this table does not match that existing in the consolidated profit and loss account
since the total gross margin in this table also includes the gross margin generated, up to the time of its sale, by the US companies
sold, whose "Profit before taxes" and "Corporate income tax expense" are classified under "Profits (losses) after taxes from
discontinued operations".
In 2021, BBVA Group did not receive any significant public aid allocated to the financial sector intended for the promotion of banking
activity. This statement is made for the purposes of article 89 of Directive 2013/36/EU of the European Parliament and of the Council
of June 26 (on access to the activity of credit institutions and the prudential supervision of credit institutions and investment firms)
and its transposition to Spanish legislation by means of Law 10/2014 on Monitoring, Supervision and Solvency of Credit Institutions of
June 26.
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In addition, below is a breakdown of the information for the main countries in which BBVA operates:
TAX INFORMATION BY AREAS 2021 (MILLIONS OF EUROS, NUMBER OF EMPLOYEES)
Consolidated gross margin (*****)
Profit (loss)
before CIT
CIT payment
(cash basis)
(***)
CIT accrued
(current year)
Nº employees
(*)
Tangible
assets other
than cash
Third-parties
Related party
Total
Spain (**)
6,296
(153)
6,143
1,030
90
901
23,933
5,095
Mexico
7,658
(47)
7,611
3,532
360
957
40,238
1,975
Turkey
3,072
66
3,138
1,851
330
437
20,063
595
The United States
(****)
1,272
263
1,535
586
34
108
285
9
Peru
1,093
(2)
1,091
385
173
120
5,780
294
Colombia
889
(3)
886
338
90
101
6,721
112
Argentina
816
816
129
27
39
5,364
454
Rest of Latin
America
360
(3)
357
123
42
31
3,531
88
Rest of Europe and
Asia
763
44
807
425
106
87
2,438
161
Total
22,219
165
22,384
8,399
1,252
2,781
108,353
8,783
(*) Full time employees. The 12 employees of representative offices are not included in the total number.
(**) In Spain, the balance of "Profit before tax" includes the capital gain generated in 2021 as a result of the sale of the US business, which is classified in the income statement
under "Profit (loss) after tax from discontinued operations". Likewise, the balance of "Corporate income tax expense" in Spain is highly conditioned because it incorporates the
tax effects associated with the sale of the US business, which is classified in the income statement under "Profit (loss) after tax from discontinued operations".
(***) The amounts of "Cash payments of corporate income tax" are highly conditioned and derive fundamentally from the methodology for calculating the instalment payments
provided for in the regulations governing corporate income tax in the different geographical areas, producing differences between the instalment payments made in the current
year and the refund of instalments from previous years that may result once the final tax returns have been filed. In this respect, it should also be noted that it is normal for there
to be, differences between the amounts of "Corporate tax cash payments" and "Corporate tax expense", as the tax paid in the year is not necessarily directly related to the pre-
tax profit existing in a jurisdiction, but takes into account the tax payments (and refunds) in respect of profits made in previous years, as well as the instalment payments made
in the current year and the withholding of input tax. However, the "Corporate Income Tax Expense" for the current year is more directly related to the existing Profit before tax
for a given year.
(****) In the US, the balance of "Profit before tax", "Corporate income tax expense" and "Gross margin" includes the profit generated by the US banking business up to the time
of its sale, which is classified in "Profit (loss) after tax from discontinued operations". The number of employees in the US does not include employees who at 31 December no
longer form part of the Group as a result of the sale of the US banking business.
(*****) The fact that in certain geographies the business is conducted through branches (permanent establishments), the relationship of these branches with their parent
company as well as the financial flows between the branches and their parent company, may condition the data reported in the geographies (both branches and parent
company) specifically with regard to the gross margin with third parties and related entities.
The total gross margin of the Group that appears in this table does not match that existing in the consolidated profit and loss account
since the total gross margin in this table also includes the gross margin generated, up to the time of its sale, by the US companies
sold, whose "Profit before taxes" and "Corporate income tax expense" are classified under the heading "Profits (losses) after taxes
from discontinued operations".
TAX INFORMATION BY AREAS 2020 (MILLIONS OF EUROS, NUMBER OF EMPLOYEES)
Consolidated gross margin (*****)
Profit (loss)
before CIT
CIT payment
(cash basis)
(***)
CIT accrued
(current year)
Nº employees
(*)
Tangible
assets other
than cash
Third-parties
Related party
Total
Spain (**)(***)
5,732
(125)
5,607
(2,108)
(699)
(7)
29,330
5,748
Mexico
6,798
15
6,813
2,491
1,250
721
36,853
1,931
Turkey
3,298
(22)
3,276
1,394
348
362
20,357
958
The United States
(****)
3,165
251
3,416
551
118
85
10,883
826
Peru
1,149
(2)
1,147
325
156
91
6,204
290
Colombia
911
(2)
909
249
104
77
6,592
127
Argentina
732
732
205
137
81
6,052
340
Rest of Latin America
425
(3)
422
119
37
29
4,210
104
Rest of Europe and
Asia
762
(54)
708
350
105
77
2,668
148
Total
22,972
58
23,030
3,576
1,556
1,516
123,149
10,472
(*) Full time employees. The 12 employees of representative offices are not included in the total number.
(**)The balances "Profit before tax" and "Corporate income tax expense" includes the balances of €413m and €57m in 2020  respectively  from the  of the banking business in
the United States, classified within the balance "Profit (loss) after tax from discontinued operations".
(***)  In 2020, the negative amount of “CIT payments cash basis” is mainly due to the methodology for calculating advance payments of the annual tax return provided for in
Corporate Income Tax legislation, which may lead to differences between the advance payments made in the current year and the refund of those advance payments made in
previous years resulting once the annual corporate income tax return has been submitted. As a result of these differences, there has been a net cash refund. The amount of
“Profit before taxes includes Corporate Center.
(****) "Gross income", "Income before tax", "Corporate Income Tax accrued" includes €2,807m, €413m and €57m respectively from the banking business in the United States
classified under "Profit (loss) after tax from discontinued activities".
(*****) The fact that in certain geographies the business is conducted through branches (permanent establishments), the relationship of these branches with their parent
company as well as the financial flows between the branches and their parent company, may condition the data reported in the geographies (both branches and parent
company) specifically with regard to the gross margin with third parties and related entities.
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Banking activity in Spain is mainly carried out through BBVA, S.A., which has a twofold dimension: on the one hand, it is the head of
banking business in Spain; and on the other, it is the parent company/holding company of BBVA Group. The main segments of
activity developed in Spain include commercial and SME banking, insurance and CIB activities.
In general terms, Spanish companies are integrated into a tax group, constituting for these purposes a single taxpayer in Corporation
Tax. The nominal tax rate in Spain is 30%; however, there are certain effects and singularities of a fiscal and accounting nature due to
the double dimension mentioned above, which may cause its effective tax rate to be different.
For these purposes, its tax rate stands out in 2021, much higher than 30% due to the tax effects generated in the Corporate Income
Tax Expense as a result of the sale of the banking business in the United States.
BBVA Group's operations in Mexico are conducted through the BBVA Mexico Group, which is the country's leading financial
institution and one of the driving forces behind the BBVA Group. Its main segments of activity include commercial and SME banking,
insurance and CIB activities.
The nominal tax rate in Mexico is 30% and its effective tax rate is somewhat below it, since there are certain effects and singularities
of a fiscal and accounting nature that can cause its effective tax rate to be different from 30%, being the most relevant in 2021, the
fiscal adjustment for inflation that contributes to the drop in said rate.
BBVA Group's operations in the United States have been conducted, firstly, through BBVA USA, based in the Sunbelt region of the
United States, with its main segments of activity being commercial and corporate banking, as well as CIB activities; as well as
operations conducted through the New York branch, which focuses on investment banking.
However, on June 1, 2021, once the necessary authorizations were obtained, BBVA completed the sale of 100% of the share capital of
its subsidiary BBVA USA Bancshares, Inc., which in turn was the holder of all the share capital of the bank BBVA USA, in favor of The
PNC Financial Services Group, Inc. BBVA Group will continue to engage in institutional and wholesale business in the United States
through its broker-dealer BBVA Securities Inc. and its branch in New York. BBVA also maintains its investment activity in the fintech
sector through its participation in Propel Venture Partners US Fund I, L.P. The Profit net of Corporate Tax and accrued Corporate Tax
appearing in the above table includes the figures of the business unit which is the object of the transaction until its execution.
The nominal federal tax rate in the United States is 21%. In 2021, the effective tax rate is slightly lower due to the sale transaction
referred to above, which significantly alters the Group's activity mix in the United States.
BBVA Group's operations in Argentina are conducted through BBVA Argentina, one of the country's leading financial institutions. Its
main segments of activity include commercial and SME banking, insurance and CIB activities.
As a result of a tax reform approved in the 2021 financial year itself, the nominal tax rate in Argentina is 35% (initially, it was planned
to be 30%). Despite its consideration as a hyperinflationary economy and the consequent restatement of its financial statements,
which usually significantly distort the country's tax pressure, the effective tax rate is lower than the nominal rate, mainly due to the tax
adjustment for inflation.
BBVA Group's operations in Colombia are conducted through BBVA Colombia, one of the country's leading financial institutions. Its
main segments of activity include commercial and SME banking, insurance and CIB activities.
The nominal tax rate in Colombia is 34% (financial sector), while the effective tax rate is somewhat lower. In this sense, there are
certain effects and singularities of a fiscal nature (such as income exempt from social interest loans, as well as some from the
insurance field) that can cause your effective tax rate to be different from the nominal one.
BBVA Group's operations in Peru are conducted through BBVA Peru, one of the country's leading financial institutions. Its main
segments of activity include commercial and SME banking, as well as insurance and CIB activities.
The nominal tax rate in Peru is 29.5% and its effective tax rate is somewhat higher. In fiscal year 2021, the weight of non-deductible
expenses/income is greater than that of exempt income (i.e. exemption from interest on deposits in the Central Reserve Bank and
interest on Public Treasury bonds).
The Group's activity in Turkey is mainly conducted through Garanti BBVA Group, of which BBVA is the largest shareholder. Garanti
BBVA Group is a pioneering bank in Turkey, a leader in the use of technology applied to banking businesses. Its main segments of
activity include commercial and SME banking, insurance and CIB activities.
As a result of a tax reform approved in 2021 itself, the nominal tax rate in Turkey is 25%, which will become 23% in 2022 and 20% in
subsequent years. At the beginning of the year, the planned nominal rate was 20%. In 2021, the effective tax rate was somewhat
lower than the nominal rate of 25%, mainly due to the positive effect of regularizing its deferred tax assets (DTAs), net of deferred tax
liabilities. to the new tax rates applicable depending on the moment in which they are expected to reverse.
Likewise, the Group also operates in Chile, Venezuela, Uruguay, Bolivia, Brazil and Curaçao carrying out, as in the rest of the
jurisdictions, the activity of retail and commercial banking. The combined relative weight of these countries in the Group's accounts is
very limited; representing less than 2% of the Group’s total consolidated income before tax generated in 2021.
The average nominal rate is 26.20%. The joint effective tax rate is 25.20%, practically the same.
Additionally, the main banking and financial institutions in the rest of Europe and Asia are in Switzerland, the Netherlands, and
Romania. There are also branches located in Frankfurt, Brussels, Paris, Milan, London, Portugal, Taipei, Tokyo, Hong Kong,
Singapore, Shanghai, Malta and Cyprus, whose main activity is in the field of CIB. The overall relative weight of these countries in the
Group's accounts is very limited, representing less than 5% of the Group's total consolidated income before tax generated in 2021.
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The average applicable nominal rate would amount to 23.01%. In 2021 the effective tax rate has risen to 20.47%, practically in line
with the average nominal rate calculated for these jurisdictions.
The perimeter of the geographical areas described above can be consulted in Appendix I of the Consolidated Annual Accounts.
Offshore financial centers
BBVA Group maintains an express policy on activities in entities permanently registered in offshore financial centers, which includes a
plan for reducing the number of these establishments.
Issuers of securities
As of December 31, 2021, BBVA’s permanent establishments registered in offshore financial centers considered tax havens by both
the OECD and Spanish regulations are securities companies: BBVA Global Finance, Ltd., Continental DPR Finance Company, Garanti
Diversified Payment Rights Finance Company and RPV Company.
BBVA Group has four issuers registered in Grand Cayman, two of which belong to the Garanti Group.
BRANCH AT OFFSHORE ENTITIES (BBVA GROUP. MILLIONS OF EUROS)
2021
2020
Subordinated debts (1)
BBVA Global Finance LTD
177
163
Other debt securities
Continental DPR Finance Company (2)
7
19
Garanti Diversified Payment Rights Finance Company
781
1,104
RPV Company
1,341
1,247
Total
2,306
2,533
(1) Securities issued before the enactment of Act 19/2003 dated 4 July, 2003.
(2) Securitization bond issuances in flows generated from export bills.
Supervision and control of the permanent establishments of BBVA Group in offshore financial
centers
BBVA Group has established risk management policies and criteria for all its permanent establishments in offshore financial centers,
as it has for the rest of the entities within the Group.
The BBVA Internal Audit area performs risk-based reviews of BBVA Group's permanent establishment in offshore financial centers. In
addition, every year a special risk-based review is performed of compliance with Spanish legislation applicable to the transfer of funds
between the Group’s banks in Spain and its companies established in offshore financial centers.
In 2021, both the Internal Audit Area and the BBVA Compliance Department monitored the action plans derived from the audit
reports.
For 2021, as far as external audits are concerned, all of BBVA Group's permanent establishments registered in offshore financial
centers have the same external auditor (KPMG), except for Continental DPR Finance Company.
Commitment to human rights
BBVA is committed to compliance with all applicable laws and to respect for internationally recognized human rights. This
commitment applies to all of the relationships that BBVA establishes with its customers, suppliers, employees, and with the
communities in which it conducts its business and activities.
BBVA has had a commitment to human rights since 2007, which was updated in 2020. It seeks to ensure respect for the dignity of all
people and their inherent rights.
BBVA's human rights commitment is part of the Group's CSR Policy and is aligned with its Code of Conduct. This commitment takes
the UN Guiding Principles on Business and Human Rights as a reference. Its purpose is to guide the Group in its strategic vision and its
operations, as well as its relationship with its stakeholders.
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In 2021, BBVA has adopted an active role within the framework of future EU legal initiatives. As part of its participation in the Working
Groups on Sustainable Finance of the European Banking Federation (EBV) and the Association of Financial Markets of Europe
(AFME), BBVA has contributed to the drafting of responses to public consultations made to the European Commission. In this context
it is worth highlighting the response to the consultation launched by the European Sustainable Finance Platform on the development
of a social taxonomy, a project whose objectives include criteria that guarantee the support and respect of companies for human
rights. BBVA also forms part of the EBF advisory group on diversity and inclusion.
BBVA identifies the social and labor risks derived from its activity in the different areas and countries in which it operates in order to
manage their possible impacts through processes designed specifically for this purpose, or through already existing processes which
integrate the human rights perspective. For more information on the Equator Principles, see the chapter "Management of indirect
environmental and social impacts" in this report.
Moreover, the methodology for assessing the risk to BBVA's reputation mentioned in the "Reputational Risk" section within the
chapter “Risk management”, is an essential companion to this management, since assessing reputational risk highlights the fact that
issues related to human rights have the potential to affect the Group's reputation.
Due diligence process
In line with the UN Guiding Principles on Business and Human Rights, in 2021 BBVA began a new process of human rights due
diligence to prevent, mitigate and repair potential human rights impacts. Using a preventive approach, the potential impacts on
human rights of the operations have been identified, together with possible improvements in the mechanisms within the Entity to
prevent and mitigate them, making the adequate channels and procedures available in order to ensure that, in case of any violation,
the appropriate mechanisms are available to ensure all necessary remedies.
The main objectives of this exercise were:
Update and include new issues to identify and asses the risks analyzed in the previous year.
Assess the adequacy of the claims measures and mechanisms for managing these risks (in accordance with the provisions
of the UN Guidance Principles on Business).
Renewal of the Action Plan on Human Rights to prevent and/or mitigate potential negative impacts.
Alignment of the process with the current risk operational risk management model and regulatory recommendations to
ensure that the due diligence process constitutes a continuous and dynamic process. For more information, see the
"Operational risk" section in the chapter "Risk management" of this report.
This global due diligence process carried out in all the global areas of BBVA has been replicated in Spain, Mexico, Turkey, Argentina,
Colombia, Peru, Uruguay and Venezuela. For each country, priority has been given to issues with greatest impact and frequency
resulting from local social and governmental practices and from the interviews held with the management areas and global Risk
Control Specialists.
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Identification, assessment and testing
Taking as a starting point the issues analyzed in the previous due diligence process in 2018, and incorporating the recommendations
and expectations of analysts and investors and other emerging issues, an internal taxonomy has been created of 28 issues, grouped
into 6 themes covering aspects related to forced labor, child labor, freedom of association and collective bargaining, wage equality
and discrimination.
1.Employment conditions: fair recruitment and remuneration, labor rights and relations, and health and safety.
2.Projects and products: impact on human rights derived from lending activity.
3.Supply chain: fair recruitment conditions, supplier monitoring and responsible purchasing policies.
4.Customer wellbeing: accessibility and service, security and respect.
5.Respect for communities: environmental protection and inclusive business.
6.Cross-cutting issues: data protection and the impact of new technologies on human rights.
For each of these 28 issues, an assessment has been made of:
Inherent risk: based on the two parameters of seriousness of impact and frequency of occurrence for each issue. For this
purpose, public information on the industry and the Entity itself was used, as well as the various international frameworks of
reference, in particular the UN Guidance Principles.
Residual risk: to assess the mitigating aspects available to BBVA to manage each issue, based on: (I) policies, (II)
procedures/controls, (III) claims mechanisms, and (IV) monitoring indicators.
In this phase of identification and assessment, the potential negative impacts on stakeholders were taken into account, such as the
employees themselves (with a focus on women), suppliers and subcontractors, customers, and the indigenous population and local
communities.
Subsequently, within the framework of the current Non-Financial Risks Model, the global Risk Control Specialists for each issue
checked the results of the assessment and the adequacy of the action plans as mitigants. This test had a twofold objective: first, to
move steadily toward an alignment of the two models (due diligence of human rights and the Non-Financial Risk Model); and second,
achieve a greater systemization of the process.
Prevention and mitigation: Action Plan
The results of the global due diligence process determined that in general the management and mitigation measures for each of the
issues have a medium-high level of effectiveness. However, areas of improvement have been detected in four areas:
1.Strategy. One of the areas for improvement detected has been to strengthen the structure of management, monitoring and
control of the risks associated with human rights. As a result, in 2021 the alignment with the Non-Financial Risks Model has
been reinforced, and a half-yearly system to monitor the effects of the Action Plan will be carried out. Work will also begin on
the integration of the management of these risks in ordinary processes.
2.Stakeholders. The active participation of key stakeholders in the due diligence process has been identified as an area to be
enhanced. An active process of participation with these groups will be carried out to meet this requirement.
3.Reporting and disclosure. BBVA is committed to disclose essential (ESG) factors regarding its business, in a consistent,
reliable and standardized manner. In addition to GRI, BBVA discloses information on human rights according to two of the
most advanced standards in the market: Measuring Stakeholder Capitalism of the World Economic Forum's (WEF)
International Business Council (IBC) and the Sustainability Accounting Standards Board (SASB). In this way, BBVA
responds to the expectations of analysts, investors and other stakeholders.
4.Processes. Action plans have been established in each of the 6 thematic areas:
Employment conditions: In 2021, the commitment to non-discrimination between employees has been
strengthened. The non-discrimination variable will be included in the internal analytical model of existing data in
the Group to contribute to the selection and recruitment processes. Moreover, work has been done on global
labor disconnection guidelines which will include express measures on digital disconnection, methods and contact
times in calls, emails and other channels. The guidelines are applicable in all geographical areas and
communication and awareness raising campaigns are carried out for all employees to make them aware of their
implementation.
Projects and products: In the area of BBVA's environmental and social framework, an Engagement Protocol was
developed in 2021 with customers who a priori do not comply with any of the requirements of said Framework.
This protocol specifically includes compliance requirements relating to human rights.
Supply chain: A pilot project was launched in 2021 to enhance the integration of ESG issues, and specifically
human rights, into the supplier evaluation process and to enhance the fact of having a chain of responsible
suppliers.
Customer wellbeing: In 2021 a framework of protection for vulnerable customers has been developed to develop
criteria and good practices that offer adequate protection to customers in a situation of vulnerability.
Respect for communities: The launch is planned of a global framework of sustainable mobility, so that the
geographical areas where BBVA operates may prepare local plans that will contribute to reduce the
environmental footprint in the areas and communities where we operate. For more information see the chapter
"Management of direct environmental impacts" in this report.
Cross-cutting issues: Work has started to create a privacy policy for the whole BBVA Group. A monitoring tool will
also be available for the protection of personal data at global level, which will include indicators relating to the
number of complaints and claims on personal data protection.
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As a final result, 25 action plans have already been implemented in 2021, run by 14 business areas or globally with the involvement of
the whole company.
Claims methods15
BBVA has a Whistleblowing Channel, through which any stakeholder can report confidentially and, if they wish, anonymously, any
behavior that is linked directly or indirectly to human rights. No violations of human rights by the entities belonging to the Group as of
December 31, 2021 have been detected in the complaints received through this channel. Fore more information, see the "Compliance"
section of this report.
There is also a plan to create a global and local category of claims linked to human rights issues in the customer service channels.
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15 A complaints mechanism is a formalized way established or facilitated by the company, through which individuals or groups can raise their concerns with respect to any impact
of the company on their lives, including the consequences for human rights.
2.2.6 Suppliers
BBVA provides complete and transparent information to its suppliers in the procurement processes, to ensure compliance with the
legal requirements on labor and environment, respecting the human rights and stimulating the demand for socially responsible
products and services.
Within the procurement process, BBVA carries out an adequate management of the impacts generated in the development of its
activity, both real and potential, through a series of mechanisms and standards: the General Procurement Principles, the supplier
evaluation process and the Corporate Standard for Procurement of Goods and Contracting Services. These impacts can be
environmental, derive from the labor practices carried out in the suppliers' companies, the absence of freedom of association or the
violation of human rights.
The General Procurement Principles and the BBVA Code of conduct for suppliers establish the fundamental guidelines that all
suppliers with whom any company or entity of the Group is related must respect.
The General Procurement Principles establish, among other aspects, the duty to ensure compliance with the applicable
legal requirements regarding human, labor, association and environmental rights by all those involved in the procurement
process, as well as how to involve them in the Group's efforts to prevent corruption. In the same way, it ensures that the
selection of suppliers complies with the existing internal regulations at all times and, especially, with the values of the
Group's Code of Conduct, based on respect for legality, commitment to integrity, concurrency, objectivity, transparency,
value creation, confidentiality, continuous improvement and segregation of duties.
Through the implementation of the Code of conduct for suppliers in the purchasing units of all the countries in which the
Group is present, minimum standards of behavior have been established in terms of ethical, social and environmental
conduct that suppliers must respect when provide products and services.
BBVA aims to integrate ethical, social and environmental factors in the supply chain for which it is responsible. In 2021, the Group
consolidated its purchasing function, which is based on three basic pillars of the procurement model:
Service: maximizing the quality and experience of the internal customer, who is accompanied throughout the process.
Risk: limiting the Group's operational risk in supplier contracts, thus ensuring compliance with regulations and processes.
Efficiency: contributing to the Group's efficiency by the proactive management of costs and suppliers.
ESSENTIAL DATA ABOUT SUPPLIERS (BBVA GROUP)
2021
2020
Number of suppliers (1)
3,332
3,582
Volume provided by suppliers (millions of euros) (1)
5,966
6,906
Average payment period to suppliers (days)
20
20
Suppliers satisfaction index (2)
84
n.a.
Number of evaluated suppliers (3)
3,867
5,702
n.a. = not applicable.
Note: excluding Turkey.
(1) Payments to third parties. Suppliers lower than 100,000 euros are not included.
(2) Obtained based on the results of a satisfaction survey carried out every 2 years to Bank suppliers who have more than 10,000 euros in awards and 100,000 euros in billing. It
is calculated as the average number of responses to the question: “Would you recommend working with the BBVA Group Purchasing Department to a friend or family
member?”, based on 100.
(3) For 2021, the figure includes suppliers of more than 10,000 euros in billing (for 2020, suppliers of more than 100,000 euros in billing).
BBVA has technological platforms that support all phases of the Group's procurement process, from budgeting to the recording and
accounting of invoices. Furthermore, the BBVA supplier portal facilitates the Group's digital relationship with its suppliers. It is a
collaborative environment aimed at companies and freelancers who work or want to work with the Group, which allows them to
interact with BBVA electronically throughout the supply cycle.
Both the supplier evaluation process and the Corporate Standard for Procurement of Goods and Contracting of Services have
undergone significant updates throughout 2021, evolving toward a more complete evaluation of supplier risk and greater control over
the entire procurement process.
The supplier evaluation process carried out by BBVA has finished being implemented in 2021, considerably expanding the number of
aspects to review related to each supplier: financial, legal, labor, reputational, anti-corruption and money laundering, technological
risks, concentration and country risks, and client protection. The analysis of these aspects aims to mitigate possible risks in
contracting with third parties, as well as to verify that it complies with its legal responsibilities, allowing in turn to promote its civic
responsibilities and validate that they share the same values as the Group in terms of social responsibility.
In this evaluation process, the supplier must declare that it has its own code of conduct, which complies with the highest standards in
its industry. In the event that it does not have its own code of conduct, the supplier must declare that it knows and accepts the BBVA
Group's Code of Conduct, which includes the following aspects: legal compliance; commitment to human rights; commitment to the
environment; supply chain (outsourcing); combating corruption; prevention of money laundering and financing of terrorist activities;
political contributions; conflict of interest; free competition; and confidentiality.
The evaluation of suppliers is periodically reviewed and is subject to continuous monitoring. As of December 31, 2021, the percentage
of awards made to evaluated suppliers reached 97.3%.
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As of December 31, 2021, 97.8% of the total number of BBVA suppliers (representing 92.8% of total billing) corresponds to local
suppliers, which makes it possible to contribute to the economic and social development of the countries in which BBVA is present.
The Group defines a local supplier as one whose tax identification matches the country of the company receiving the good or service.
BBVA also favors inclusion and diversity by hiring services in Spain through the so-called “special employment centers” (CEE),
protected employment companies where the labor integration of people with disabilities is promoted. During fiscal year 2021, the
turnover of CEE to the Bank was €1.7m (as of December 31, 2020, the turnover amounted to €2.4m).
Finally, it should be noted that in the fiscal year 2021, the Internal Audit area evaluated hired suppliers on the procurement processes
of goods and services from different areas and on the service provided by certain suppliers, generally outsourcing. These are risk-
based evaluations and the reviews are carried out according to a defined internal methodology.
NUMBER OF SUPPLIERS AND TURNOVER BY COUNTRY
2021
2020
Suppliers (1) and annual
turnover (2)
Number of suppliers
Annual turnover
(millions of euros)
Number of suppliers
Annual turnover
(millions of euros)
Spain
1,040
2,191
1,138
2,169
The United States (3)
n.a.
n.a.
424
458
Mexico
1,286
2,885
1,068
3,380
Argentina
315
299
289
351
Chile
71
50
Colombia
203
223
196
216
Peru
287
259
290
236
Venezuela
40
14
42
33
Paraguay (3)
n.a.
n.a.
29
11
Uruguay
42
25
49
26
Portugal
48
21
57
26
Total
3,332
5,967
3,582
6,906
Total suppliers (4)
Spain
24,715
2,312
19,089
2,285
The United States (3)
n.a.
n.a.
1,273
475
Mexico
7,178
2,997
6,220
3,483
Argentina
1,608
322
1,601
373
Chile
349
55
Colombia
1,629
241
1,725
237
Peru
1,861
280
4,760
260
Venezuela
593
18
479
36
Paraguay (3)
n.a.
n.a.
833
16
Uruguay
564
33
549
33
Portugal
745
26
528
31
Total
39,242
6,284
37,057
7,229
n.a: Not available
Note: excluding Turkey.
(1) Including suppliers and creditors.
(2) Payments made to third parties (not including suppliers with amounts less than €100,000). Cash flow criterion.
(3) Data for the United States and Paraguay are not included because of having finished the corresponding sales processes of both entities during the first half of 2021.
(4) Including all suppliers, creditors and third parties invoicing to BBVA without a limit to the amount.
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AVERAGE PAYMENT PERIOD TO SUPPLIERS (1) (DAYS)
2021
2020
Spain
35
49
The United States (2)
n.a.
10
Mexico
9
14
Argentina
28
30
Chile
30
Colombia
40
32
Peru
14
13
Venezuela
10
9
Paraguay (2)
n.a.
20
Uruguay
3
3
Group average (3)
21
20
n.a: Not available
Note: excluding Portugal and Turkey.
(1) Average payment period calculated as an average resulting from the difference between the payment date and the base date. With no weighing by amount.
(2) Data for the United States and Paraguay are not included because of having finished the corresponding sales processes of both entities during the first half of 2021.
(3) Total average payment period is calculated based on a ponderation between the different geographies as is not possible to be done taking the whole invoice data.
2.2.7Regulators & supervisors
The nature of the operations involved makes banking one of the key sectors of a country's economy, as much savings, investment and
finance are channeled through it. That is why banks are subject to special regulation and supervision. The regulators and supervisors
are therefore important stakeholders for the financial industry in general and for BBVA in particular.
Public regulation aims to ensure that financial institutions operate correctly, strengthen their resilience to adverse events and
harmonize the interests of all the parties directly affected (such as banks, savers and investors) with the general interest.
Over the last few years, a number of European authorities, such as the European Banking Authority (EBA), the European Securities
and Markets Authority (ESMA), the European Commission, etc., and also global authorities, such as the Financial Stability Board
(FSB), Bank for International Settlements (BIS), etc., have developed a regulatory framework to improve the strength of the financial
system and thus reduce the virulence and also probability of future financial crises.
Given the importance of the new regulatory and supervisory agenda, BBVA has maintained a constant dialog with the different
authorities. BBVA has a responsible unit for coordinating relations with the Single Supervisory Mechanism (SSM) and the Single
Resolution Mechanism (SRM), as well as facilitating relations with other local supervisors from a single and global point of view. SSM
supervision takes place through mixed groups, in the case of BBVA made up mainly of Bank of Spain teams located in Madrid and the
European Central Bank (ECB) teams located in Frankfurt, which are called Joint Supervisory Teams (JSTs). The SRM itself is made up
of the Single Resolution Board (SRB), based in Brussels, and the National Resolution Authorities (NRA), which in the case of Spain are
the Bank of Spain as the prevention resolution authority, and the Fund for Orderly Bank Restructuring (FROB) as the executive
resolution authority.
It should be noted that BBVA maintains an active participation in the consultation processes on the regulation of financial entities
carried out by the different regulators or supervisors mentioned above.
For more information on the regulatory and legal framework applicable to the Group’s entities, see the “Regulatory environment”
chapter of this report.
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2.3Report on climate change and other environmental
and social issues
The financial sector and climate change
The fight against climate change is one of the biggest disruptive events of all time, with extraordinary economic consequences to
which all actors (governments, regulators, businesses, consumers and society in general) must adapt.
Climate change and the transition toward a low-carbon economy have significant implications on the value chains of most production
sectors, and may require significant investments in many industries. However, technological progress in the fields of energy
efficiency, renewable energies, efficient mobility and the circular economy will continue to generate new opportunities for all.
Nevertheless, customers, markets and society as a whole not only expect large companies to create value, but to also make a positive
contribution to society. In particular, that the economic development to which they contribute with their activity is inclusive.
BBVA is aware of the key role that banking plays in this transition toward a more sustainable world through its financial activity, has
adhered to the Principles for Responsible Banking promoted by the UN, the Katowice Commitment and the Collective Commitment to
Climate Action and is keen to play a central role, as demanded by society, and to help its customers in their transition toward this
sustainable future.
As a financial institution, BBVA has an impact on the environment and society directly through the consumption of natural resources
and its relationship with stakeholders; and indirectly (and most importantly) through its lending activity and the projects it finances.
Under Law 7/2021, of May 20, on climate change and energy transition (hereafter Law 7/2021), BBVA has submitted a report
(hereafter, Climate Change Report), which includes, among others, the following matters: the organization's governance structure,
the strategic focus, both in terms of adaptation and mitigation of the entity to manage the financial risks associated with climate
change, the real and potential impacts of the risks and opportunities associated with climate change, the processes of identification,
evaluation, control and management of the risks related to the climate and the metrics, scenarios and objectives used to evaluate and
manage the relevant risks and opportunities associated with climate change.
In this context, BBVA has incorporated the Climate Change Report into the Group's Management Report, which is attached to the
Consolidated Financial Statements for 2021, as covered in the article 32 in the Law 7/2021.
Non-financial Information Report. Contents index of the Law 7/2021, of May 20, about climate change and energetic
transition
Topic
Reporting criteria
Response included in BBVA Group's
consolidated management report
Govern
Governance structure of organization, including the role
that its various bodies perform, in relation to the
identification, evaluation and management of risks and
opportunities related to climate change.
BBVA in brief/The Group’s Organizational Chart/
NFIS/Report on climate change and other
environmental and social issues
Strategy
Strategic approach, in terms of adaptation and
mitigation of the entities to manage the financial risks
associated with climate change, taking into account the
current risks at the time of writing the report, and those
that may arise in the future, identifying the actions
necessary at that time to mitigate such risks.
NFIS/Strategic Priorities
NFIS/Report on climate change and other
environmental and social issues
Impacts
The real and potential impacts of risks and opportunities
associated with climate change on the organization's
activities and its strategy, as well as on its financial
planning.
NFIS/Report on climate change and other
environmental and social issues
Risk management
The processes for identifying, evaluating, controlling and
managing climate-related risks and how these are
integrated into its global business risk analysis and its
integration into the organization's global risk
management.
NFIS/Strategic Priorities
NFIS/Report on climate change and other
environmental and social issues
Metrics and goals
Metrics, scenarios and objectives used to assess and
manage important risks and opportunities related to
climate change and, if calculated, the scope 1, 2 and 3 of
its carbon footprint and how its reduction is addressed .
NFIS/Report on climate change and other
environmental and social issues
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2.3.1Committed to sustainability
BBVA aims to align its activity steadily to the Paris Agreement and use its role as a bank to help its customers through finance, advice
and innovative solutions to transition toward a more sustainable future, inspired by the Sustainable Development Goals. Specifically,
the Group wants to help face challenges as important as climate change or support inclusive growth. Helping customers in their
transition also represents a great opportunity, as it requires an unprecedented level of investment to innovate and deploy new
technologies in practically all the sectors.
To this end, in 2021 BBVA has continued to make progress in decarbonizing its portfolio. It has announced its intention of reducing its
exposure to coal-related activities to zero, and stopping the finance of companies in these activities by 2030 in developed countries
and by 2040 in the rest of the countries where it operates. It has also set intermediate goals to decarbonize its portfolio in four
emission-intensive industries, such as electricity generation, automotive, steel and cement which represent 60% of the world’s CO2
emissions16. Moreover, the Group will focus its efforts on supporting customers with finance, advice and innovative solutions in the
joint effort of decarbonization.
2.3.2 Governance model
Corporate bodies
BBVA's corporate bodies have defined and driven the Group's strategy that incorporates sustainability and the fight against climate
change as one of its priorities, having approved its basic elements (through its incorporation to the Group's strategic plan in 2019, and
with the approval of the General Sustainability Policy in 2020) and carrying out periodic monitoring of its implementation in the
Group.
For the Board of Directors, an essential element of this strategic approach is the integration of sustainability and the fight against
climate change into the Group’s activities, managing the risks associated with these areas, and considering them a great opportunity
for business in which to support its growth strategy. Combined with this is the establishment of targets which facilitate their
execution, supervision and monitoring. This approach allows the Group's corporate bodies to define the basic lines of action for BBVA
as regards the management of opportunities and risks arising from sustainability and oversee their execution by the executive areas
in all spheres of the Entity’s operations.
In this work monitoring and supervising the implementation of the Group's sustainability, the Board is assisted by its committees
specialized in their respective areas. Thus, the active role of the Executive Committee is particularly important in driving this strategy
in the monitoring of the integration of sustainability in the Group's processes of business and activity, and their impact on its activity
and results in accordance with its monitoring and analysis function of the development of the Group's key performance indicators.
Also important is the role of the Risk and Compliance Committee, which assists the Board of Directors in the integration of
sustainability in the analysis, planning and management of the Group's risks, and in supervising their execution; that of the Audit
Committee, in supervising the public information on sustainability reported to the market; and the Remuneration Committee, in
driving the integration of indicators related to sustainability in the Group's variable remuneration model.
A specific example of this activity is the work of the Board in adopting very important decisions for the Group in the area of
sustainability which are described in this report, such as the increased commitment to sustainable finance (Pledge 2025); the
adoption of the Net Zero pledge for 2050; the determination of commitments related to the decarbonization of the portfolio; decisions
related to the integration of risks associated with climate change in the management processes; as well as the creation of the Group's
new Sustainability Area, raising the function to the highest executive level of the organization, as described in this report.
In addition to this, there is the work of the corporate supervisory and monitoring bodies for the implementation of the Group's
sustainability strategy and activity, and compliance with the organization's objectives, which is carried out on the basis of the reports
received by the Sustainability Area and the different areas of the Bank which incorporate sustainability into their daily businesses and
activities. These reports are carried out for corporate bodies according to their competence, as described in the above paragraphs,
either periodically or ad hoc (worth particular mention are the specific presentations drawn up at least twice a year for the Board of
Directors and the Executive Committee).
In addition to the above and in order to achieve the best performance of its duties in this matter, the Board considered it necessary to
strengthen its own knowledge and experience in sustainability, by onboarding people with extensive knowledge and experience and by
a continuous training program to include sustainability-related subjects, such as sustainable finance or main trends that are being
developed in the market on this matter.
Transversal integration of sustainability into the executive sphere
BBVA incorporates sustainability as part of its daily activities and everything it does, encompassing not only relations with customers
but also internal processes. In this sense, the definition and execution of a strategy, which includes sustainability and climate change
as one of its priorities, has a transversal nature, being the responsibility of all areas of the Group to incorporate it progressively into
their strategic agenda and their work dynamics.
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16 According to the International Energy Agency and UNEP.
In 2021, BBVA gave a renewed boost to its strategy of increasing sustainability to the highest executive level of the organization,
reporting directly to the Chief Executive Officer and the Group Executive Chairman (in this case, both linked to strategy and
transformation), creating the global area Sustainability business area with the aim of becoming the model bank for customers in
sustainability solutions.
In a context in which all the Group employees and areas integrate sustainability into their day-to-day activity, the new global area will
design the strategic sustainability agenda, define and promote the lines of work in this area of the different global and transformation
units (including Risk, Finance, Talent and Culture, Data, Engineering, and Organization) and develop new sustainable products.
In addition, BBVA has established a network of experts, comprising sustainability specialists from different areas of the Group (Client
Solutions, Corporate & Investment Banking, Global Risk Management, Communication & Responsible Business), coordinated as a
network by the global Sustainability area. These experts are responsible for building knowledge in the field of sustainability at the
Group. This knowledge is then used to provide customer guidance, support areas in developing new value propositions in the sphere
of sustainability, make climate risks part of risk management, and draw up a public agenda and set of sustainability standards.
2.3.3Sustainable finance
With respect to finance, in 2021 BBVA increased its Pledge 2025, doubling its initial target of channelling sustainable finance to 200
billion euros through 2025. From 2018 to 2021, BBVA earmarked a total of €85,817m in sustainable activities, distributed as follows:
In 2021 the Group has also strengthened its community involvement to support inclusive growth in countries where it operates, for
which €550m will be allocated directly and through its support to foundations between 2021 and 2025. For more information about
the community involvement, see the section "Community Commitment" in the chapter "Our stakeholders" in this report.
Among the solutions promoted by BBVA focused on identifying opportunities arising from climate change and inclusive growth, as
well as creating value propositions and offering advice to individual and corporate customers that can be highlighted are:
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Sustainable solutions for wholesale (corporate and institutional) customers as
well as businesses
In 2021, in the sphere of sustainable corporate lending, the Bank mobilized globally a total of €10,044m in financed linked to the
achievement of certain environmental and social indicators (KPI-linked) and linked to the customer's ESG rating (ESG-linked), both
bilaterally and as a syndicate, among which are pioneering operations in the food sector. In Spain, BBVA has been a pioneer in
incorporating mechanisms for the donation of part of the profit margin to sustainable or charity projects and BBVA remains one of the
leading entities in the market in sustainable finance, having been lead sustainable coordinator in significant deals for the fifth year in a
row. Outside Spain, BBVA has spearheaded several landmark operations, including a number of the main syndicated finance deals in
Germany, the UK, Belgium, Mexico, Peru and Colombia. BBVA continues to work with its customers to develop new and demanding
formats to link its long-term commitment to sustainability and to the objectives set by the European taxonomy and the Paris
Agreement respectively.
Furthermore, BBVA remained extremely active in the financing of sustainable projects throughout 2021, participating in the
mobilization of €1,274m (BBVA participation) of sustainable finance in the following main areas: (i) renewable projects; (ii) self-
generation and energy efficiency; (iii) sustainable mobility projects; (iv) finance of sustainable agriculture; (v) social projects in the
health and telecommunication sector to facilitate access to new technologies; and (vi) sustainable infrastructure projects.
Throughout 2021, BBVA has been very active in the issuance of green, social and sustainable bonds, and bonds linked to
environmental indicators for customers in the United States, Mexico, South America, Asia and Europe, including Spain, with BBVA's
total disintermediated volume being €6,683m. In 2021 European customers were very active. BBVA continues to support the
development of the green bond market in Mexico, Colombia, Argentina and Asia, as lead arrangers of the inaugural issuance of bonds
in many of these regions.
Moreover, in the transaction area, BBVA has signed operations for €4,958m, using its sustainable banking framework, as well as
adding sustainability-linked transactions to its sustainable product offering. The market for financial products linked to sustainability
is relatively new and it is growing rapidly, thereby allowing companies and sectors searching for ways to start or expand their
sustainable trajectory to gain access to sustainable financing. Products linked to sustainability are intended to facilitate and support
economic activity and growth in both environmental and social spheres. This new approach allows BBVA to actively support its
customers in the transformation toward more sustainable business models.
To complete the sustainable offer, in 2020 the ESG Advisory service was created to help global customers in their transition to a
sustainable future, with advice based on data and geared to facilitating commitments that customers are assuming, each from a
different starting point, to align with the Paris Agreement and make progress in the UN Sustainable Agenda 2030. BBVA offers value-
added information on regulation, best practices and the challenges and opportunities to sectors faced by the path to sustainability.
Moreover, BBVA promotes an overview of the whole range of sustainable products and services that can be offered from the
Corporate & Investment Banking area, both in terms of debt and equity. This service has a global scope and is open to all sectors of
activity.
Sustainable solutions for retail customers
BBVA wants to support its retail customers adopt more sustainable habits that help reduce their CO2 emissions and wants to do so
proactively, through the use of data-based tools and solutions that help control their consumption and emissions. To this end, it is
working on making a wide range of investment and finance products available to customers to help them in this transition, adapting to
the situation in each of the geographies in which the Group operates.
The sustainable solutions offering in the different countries aims to support energy efficiency and the decarbonization of the economy
with products such as financing lines for the acquisition of hybrid and electric vehicles, green mortgages for sustainable housing, or
loans for improving the efficiency of homes. In 2021, BBVA achieved its commitment in Spain of offering a sustainable alternative to
all its products in this segment.
Also in Spain, in 2021 BBVA became the first entity to use data analytics to calculate the carbon footprint of all its individual
customers, obtaining an approximate estimate of CO2 emissions into the atmosphere, based on gas and light bills and payments for
fuel.
Also, a line of inclusive growth is being boosted in the retail segment, mobilizing funds to the investment needed to build inclusive
infrastructures and support inclusive economic development. Within this line, the products targeted at individuals are credit (cards,
loans and mortgages), which comply with the income and/or vulnerability thresholds established for each country. Worth noting is
the social mortgage, which is targeted at the segments of the population with the lowest purchasing power, and which subsidizes part
of the total amount of the mortgage.
BBVA also supports entrepreneurs by granting loans to natural persons or legal entities which have begun an economic activity within
the last 3.5 years, and offering finance to microenterprises, provided that they comply with the threshold levels for revenues
established in BBVA's social taxonomy for each country. Of relevance for this segment is the program for financing female
entrepreneurs BBVA has in Turkey, so women who have small and medium-sized enterprises can access loans in preferential
conditions.
During 2021, BBVA mobilized a total of €6,471m: €4,250m in Spain; €548m in Mexico; €350m in Turkey; €56m in Colombia; €19m in
Peru; and €13m in Argentina, €1,114m through the BBVA Microfinance Foundation and €121m in the United States.
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Sustainable investment solutions
In 2021, BBVA Asset Management (BBVA AM), the Group's investment management unit that brings together all its asset
management activities around the world, has made significant progress integrating sustainability, above all in the following aspects:
Incorporation of the ESG extra-financial criteria in the process of investment and risk control decision-making for vehicles
and portfolios they manage, both in the investment process and voting policy.
Commitment to best sustainable investment practices which, in 2021, has consisted in adherence to the Responsible
Investment Principles promoted by the United Nations, the Net Zero Asset Managers Commitment, to arrive in 2050 with
net zero emission portfolios and the participation in other collective initiatives involving companies and governments.
Exclusion policies. The exclusion policy affects companies which belong to sectors that are considered intrinsically harmful
to society. For its application, BBVA uses exclusion lists of companies and countries, drawn up and updated periodically,
with the help of an independent expert advisor. These lists include companies and countries related to defense materiel
(military, police and security armaments, ammunition, explosives, etc.). Also excluded are investments in companies that
severely infringe the principles of the United Nations Global Compact.
In 2021, the offer of sustainable products has been extended, meaning products which incorporate sustainable targets or metrics in
their investment policy; with a total of 4 new mutual funds (2 in Spain, 1 in Mexico and 1 in Peru) and 7 pension plans (6 in Spain and 1
in Portugal). The assets under management in sustainable solutions at the close of 2021 was €5,598m and net new assets amounted
to €1,559m.
ASSETS UNDER MANAGEMENT WITH SRI CRITERIA (BBVA ASSET MANAGEMENT. MILLIONS OF EUROS)
2021
2020
Total assets under management
119,307
109,355
Europe
80,981
72,376
Mexico
30,179
26,034
South America
4,252
7,433
Turkey
3,895
3,512
SRI strategy applied
Exclusion (1)
119,307
109,355
Vote (2)
111,160
72,376
Integration (3)
80,981
9,053
(1) The exclusion strategy applies to 100% of the assets under management.
(2) The vote strategy applies to 100% of the assets under management in Europe for those instruments, in BBVA AM portfolios, that generate voting rights and their issuers are
in the European geographical area.
(3) The integration strategy is applied in SRI pension plans and mutual funds of the Europe business.
For more information on how the group integrates ESG aspects in its customer relations, see the section "Integration of ESG aspects
in the relationship with clients" in the chapter "Additional information" in this report.
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2.3.4 Risks and opportunities associated with climate change
Climate change risks for BBVA
There are two type of risks that impact the business of BBVA or its customers:
Transition risks
These are the risks pertaining to the transition to a low-carbon economy, and which arise from changes in legislation, the market,
consumers, etc., to mitigate and address the requirements derived from climate change.
TRANSITION RISKS
Risk subtype
Risks associated with climate
change
Risk description
Time horizon (1)
Legal and regulatory
Increase in the cost of CO2 emissions
Financial risk to BBVA clients whose liquidity or earnings
could be harmed from having to face higher costs or,
alternatively, higher investments in emission neutralization,
resulting from regulatory changes
ST
Increased cost of direct emissions from the Bank in its
operations
ST
Increase in monitoring and tracking
requirements
Increased staffing and economic resources for the study and
monitoring of the Group’s clients, and tracking of their
compliance with environmental requirements
ST
Changes in the regulation of existing
products and services
Uncertainty for financial agents regarding changes and their
implementation
ST
Impairment of client asset positions due to the generation of
stranded assets (assets that prior to the end of their
economic life are no longer able to earn an economic return)
MT
Sales drop due to adjustments to offerings, to align with new
legal specifications for a product
MT
Increase in regulatory capital
requirements due to risk associated
with climate change
Increase in regulatory capital
requirements due to risk associated
with climate change
Possibly different prudential treatment of financial assets in
terms of riskweighted assets based on their exposure to
physical and transition risks
MT
Adverse regulatory changes that may cause certain
exposures on BBVA’s climate change balance sheet to have
higher capital consumption
ST
Risks of environmental lawsuits
Possible lawsuits against BBVA for not complying with
environmental regulations in its business or supply chain
ST
Risk of lawsuits against third parties
Potential lawsuits for environmental crimes against BBVA
clients. BBVA could be impacted by its clients’ loss of
solvency resulting from an increase in litigation costs
ST
Technological
Replacement of existing products
and services with lower-emission
alternatives
BBVA clients with a position in sectors that are outperformed
by alternative technologies could suffer solvency problems
and their ability to cope with their credit commitments could
be diminished
ST
Failed investment in new technologies
Clients that invest in failed technology may go through
solvency difficulties and be unable to meet their credit
commitments
ST
Cost of transitioning to low-emission
technology
The investments which BBVA clients need to make to change
their production models can be an opportunity but they can
also negatively
impact the balance sheet structure or profitability of said
clients if not done properly. On the other hand, the necessary
R&D investments could undermine the clients’ ability to meet
their commitments
ST
Costs of investing in remodeling and adapting BBVA-owned
buildings
ST
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Market
Changes in (market) trends, financial
agent and consumer preferences
Changes in demand caused by changes in consumer
preferences can lead to falls in sales for BBVA clients and
result in loss of profits and solvency
ST
Reduction in demand for certain products can cause price
falls that affect the valuation of companies’ assets (crude oil
reserves, fossil fuel cars, etc.)
ST
Increased demand for certain products or services may
impact on the price of certain raw materials. While this may
be reflected in prices, it may lead to lower profits or the loss
of BBVA’s clients’ market share
ST
Risk of change in the Bank’s client preferences for not
considering the Bank well positioned in the sustainable
segment
ST
Uncertainty in market signals
Difficulty or impediments to proper price formation or
allocation of financing or investment sums
ST
Forecasts made by research agencies or services to dictate
the strategy of entities may not be fulfilled due to abrupt
changes in the market caused by changes in regulations or
demand
ST
Increased cost of raw materials
Sharp changes in the price of raw materials, resulting in
changes in supply or energy cost, can lead to deteriorating
liquidity and declining profits for clients. It can be mitigated
with end-product price increases
ST
BBVA’s energy supply cost could also be affected
ST
Financial risks
Risk of a significant increase in the cost of financing clients
with higher exposure to climate risks, in a way that affects
their solvency by making it more difficult for them to cope
with their credit commitments
ST
Risk of worsening the credit rating of clients with exposure to
climate change risks, with the associated adverse effects for
BBVA
ST
Reputational
Change in consumer preferences
Direct risk of client loss for not meeting what various
stakeholders expect from BBVA as regards the climate
change challenge and fostering a more inclusive world
ST
Indirect risk of our clients losing business, which affects their
solvency, because they engage in an activity that is not
considered sustainable
ST
Demand from clients to limit our operations’ direct impacts
ST
Stigmatization of a sector
Risk of assets stranded by a sharp change in the perception
of a sector, with significant loss of sales
ST
Investment exclusions in certain
sectors due to market pressures
Withdrawal from profitable deals due to reputational risk or a
sectoral ban
ST
ST: <4 years; MT: 4-10 years; LT: >10 years
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Physical risks
Risks which arise from climate change and can originate from increased frequency and severity of extreme weather events or long-
term weather changes, and which may imply physical damage to companies’ assets, disruptions in supply chains or increase in the
expenses needed to face such risks.
PHYSICAL RISKS
Risk subtype
Risks associated with climate
change
Risk description
Time horizon (1)
Acute risks
Increased severity of extreme
weather events, such as cyclones
and flooding
Reduced revenue from decreased production capacity (e.g.
transport difficulties and supply chain disruptions)
MT
Direct losses from asset damage (BBVA and clients)
MT
Increased cost of insurance
MT
Business continuity problems
Damage to BBVA facilities from environmental catastrophes
that hinder normal service provision
MT
Chronic risks
Changes in precipitation patterns
and extreme variability i
weather patterns
Loss of value of clients’ assets (guarantees) because they are
located in areas with water supply problems (desertification)
MT
Increases in clients’ operating costs (investments in
agriculture)
MT
Lower renewables production (hydro and wind)
MT
Rising average temperatures
Population movements that can lead to depression in certain
areas, accompanied by loss of business
LT
Sea level rise
Threats to client assets that can lead to loss of profits and their
solvency
LT
(1) ST: <4 years MT: 4-10 years LT: >10 years
Climate change opportunities for BBVA
As well as the risks described above, a number of associated opportunities have arisen which BBVA is considering to use and position
itself correctly with respect to the major disruption represented by climate change.
CLIMATE CHANGE OPPORTUNITIES FOR BBVA
Sector
Opportunity
Time Horizon (1)
Oil & Gas
Liquefied Natural Gas (LNG) as an alternative to other fossil fuels as it has a much
lower level of emissions
MT
Possibility of reusing oil & gas transport assets for biofuels and hydrogen
MT
Chemicals
Carbon capture and storage through chemical separation of carbon dioxide for later
reuse
ST
Electricity
Strong boost to renewable energy, electricity storage
ST
Energy efficiency services and hydrogen development
MT
Construction & infrastructures
Renovation of buildings (headquarters, housing, premises, etc.) as well as industrial
plants in need of energy-efficiency improvements because of the increased
regulatory impact
ST
Infrastructures to improve climate change adaptation: changes in cities,
development of a smart grid, charging infrastructure for electric vehicles
ST
Transportation
Efficient low-emission and mobility services (electrical, LNG and hydrogen)
ST
Mining & metals
Production of metals to manufacture electric vehicles (copper, lithium, cobalt and
nickel among others)
MT
Agriculture
Efficient irrigation systems, use of waste as a source of biogas
MT
Development of new anti-drought products
ST
Other sectors
Circular economy, recycling, waste and water treatment, tree planting, food
industry, tourism industry conversion to carbon neutrality (Fossil fuel change, etc.)
ST
(1) ST: <4 years MT: 4-10 years LT: >10 years
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2.3.5Management of risks associated with climate change
Integrating climate change into risk planning
The risks associated with climate change (transition and physical) are considered an additional factor that impacts the risk categories
already identified and defined in the Group. Because of this they are managed through the Group's risk management frameworks
(credit, market, liquidity, operational and other non-financial risks). As a result, the integration of the risks related to climate change
within BBVA Group's risk management framework is based on the incorporation of correctly established processes and governance,
taking into account regulations and supervisory trends.
Correct planning requires reliable, complete and up-to-date data. To this end, in 2021 a sustainable data strategy was implemented,
based in the Principles for effective risk data aggregation and risk BSBC239, in which the sustainability data needs have been
identified, the data gaps have been assessed and a conceptual model and implementation plan has been drawn up. All this is geared
to guaranteeing a comprehensive vision of the Group's climate risks to ensure their correct control and management. Among the data
incorporated, which respond both to regulatory and business needs, those related to customer climate scores, energy efficiency
certificates, environmental indicators, greenhouse-gas emissions and sector metrics.
Climate risk management in BBVA Group is based on the process of risk planning which is marked by the defined risk appetite and
makes use of management frameworks which establish how these risks are to be treated in day-to-day business activity.
Risk planning: Risk appetite Framework (RAF)
BBVA's Risk Appetite Framework, approved by the corporate governance bodies and applicable to all the Group's material
geographical areas, determines the risk levels that BBVA is willing to assume to achieve its targets, considering the organic evolution
of the business. It is organized as a pyramid structure that is based on thresholds of core and by risk type metrics and implemented
through a framework of risk limits. The Framework has a general statement that sets out the general principles of the risk strategy
and the target risk profile. The statement includes a commitment to sustainable development as one of the elements defined by the
BBVA business model, stressing customer support in the transition to a sustainable future, and starting in 2022 incorporating the
climate factor in risk management. This statement is complemented and detailed with an appetite quantification through metrics and
thresholds that provide clear and concise guidance on the defined maximum risk profile.
In 2021 a transition risk metric was incorporated. This High Transition Risk metric measures Exposure at Default (EAD) in relation to
capital of the activities most exposed to transition risk in accordance with the Taxonomy defined internally, specifically the activities
classified as High or Very High risk. This taxonomy has been developed following recommendations by the TCFD with the aim of
developing processes that identify and value climate risks, as well as the ECB Guide on environmental and climate-related risks. With
respect to this metric, the Board of Directors of BBVA has approved thresholds at a Group and geographical area level, which
determine the maximum appetite for this risk.
The definition of the levels of tolerance established in the Risk Appetite Framework are based on the Risk Assessment and Scenario
analyses described below.
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Risk Assessment
This section provides, firstly, a self-assessment of how the different climate-change related risk factors impact on the main types of
risk currently existing (credit, market, liquidity, etc.); secondly, an analysis of the sectors that are most sensitive to this risk (under the
so-called “internal risk taxonomy”); and, finally, the methodology used to assess the climate vulnerability of the relevant geographical
areas where the BBVA Group operates. These last two aspects are integrated into the management through processes such as
admission frameworks or the establishment of risk limits.
As part of its General Risk Management and Control Model, the Group develops periodic risk identification and assessment processes
to, among other things, identify material risks that could have a negative impact on its risk profile and to manage those risks actively
and proactively. These processes cover all types of risks faced by the Group in its daily activity, including those risks that are more
difficult to quantify. The General Risk Management and Control Model approved this year is considered the specific form of
sustainability as an essential part of the Group's strategy.
Global Risk Assessment is a prospective exercise which updates at least twice a year, and allows a comparison between risk types,
business activities and moments in time, facilitating the understanding of the Bank's positioning and its development, and identifying
the material risks to cover with capital. Since 2020 the Group has carried out a qualitative climate assessment, which assesses
BBVA's vulnerability to transition and physical risk. As in the case of the global assessment, the climate assessment process is
participative and global in the GRM area. The proposed assessment for each risk type is based on the risk specialists and verified by
other group and geographical risk units. The results of the assessment are submitted to the highest executive risk committed
(GRMC), as well as the corporate bodies, as this assessment is integrated in key corporate processes such as the Risk Appetite
Framework and the Internal Capital Adequacy Assessment Process (ICAAP).
The climate risk assessment process runs parallel to the Group's global risk assessment, although there are two major differences
with respect to it. First, there are still no mature indicators to assess the different risks quantitatively (although they are being
developed); and second, the time horizon of the analysis is much more extensive. Specifically, the analysis is carried out for a short-
term horizon coinciding with the planning horizon (4 years), medium term (4-10 years) and long term (over 10 years). The climate risk
assessment, like the other risks, is carried out from two perspectives. First, risk events are identified that could materially affect the
Group over a 12-18 month horizon. Next, the risk event matrix identified in 2021 is included. The events are ordered according to their
severity, which is estimated on the basis of the likelihood allocated to each event and their estimated impact on the BBVA Group. In
the event matrix, these risks are represented graphically by their estimated impact on BBVA Group and its allocated probability.
Climate risk has been included as a material event in this inventory since 2019. In the 2021 assessment the analysis of climate risk
events has been broken down into physical and transition risks. In the short term an accelerated transition to a low-carbon economy
is thought to involve an event of medium-high impact, although the probability given to this type of scenario is currently medium-low.
In a long-term time horizon, the risk of physical climate change is incorporated into the inventory of emerging risks (those that could
have an impact in a longer time horizon) and it is assigned a medium-high risk.
Risks with materialization in the short term: 12-18 month time horizon
The second approach followed in risk assessment is based on an assessment of the profile of each type of risk expressed in a heat
map. In 2021 the climate risk assessment exercise was given greater profundity by including new risk factors including the customers'
carbon footprints, the energy efficiency of real-estate secured loans and financed emissions. Similarly, work has been done on the
preliminary inclusion of quantitative metrics for some risk factors and it has been extended to BBVA Group's material geographical
areas.
The conclusions of the assessment for 2021 suggest that the main risks emerge in medium- and long-term loan portfolios, with an
earlier impact on transition risk in Spain given the speed of this geographical area in adopting decarbonization policies. The factor
with the biggest long-term impact on credit risk is that derived from investment in climate change which will have to be carried out by
companies in the decarbonization process. With respect to the impact of physical risk on loan portfolios, the greater frequency/
severity of extreme meteorological events and structural changes in climate patterns explains the deterioration shown in the
assessment at longer-term horizons.
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The impact of transition risk on liquidity risk is due to the stability of the retail deposit base and the high asset quality of the liquid
asset buffer. Market risk is equally low, due to the diversification of the equity portfolio and low exposure to sectors sensitive to
transition risk in the fixed-income portfolio.
In operational risk, there is a difference in the perceived risk in Spain (medium-low) and in the rest of the geographical areas (medium-
high), due to the greater exposure of the latter to physical risk in the medium and long term.
RISK ASSESSMENT CLIMATE CHANGE 2021
Spain
Rest of geographical areas
ST
MT
LT
ST
MT
LT
Transition risk
Credit
Liquidity and funding
Structural equities risk
Credit spread risk
Markets (trading)
Insurance
Operational
Reputational
TOTAL
Phisycal risk
Credit
Liquidity and funding
Structural equities risk
Credit spread risk
Markets (trading)
Insurance
Operational
TOTAL
Temporary horizons definitions:
ST: short term; up to 4 years (planning horizon)
MP: medium term from 4 to 10 years
LP: long term; more than 10 years
Low risk
Moderate-low risk
Moderate-high risk
High risk
Not applicable
In 2021 there has been an increase in transition risk, derived from the drive in Europe for both new regulations and updates of existing
ones. Similarly, the determination of the decarbonization path to be taken in carbon-intensive sectors represents an expected
increase in investment in capital expenditure (CAPEX), with the resulting impacts on credit risk. To this has to be added the greater
awareness of people in general, foreseeable change in the demand for these emission-intensive sectors, as well as the increase in the
price of CO2 emission rights, which hit a high in Europe of €88.87/TCO2 in December 2021.
All this has highlighted the importance of clearly defining what sectors include a material transition risk and to what extent this could
affect BBVA.
BBVA, within the scope of preparing and defining its industry frameworks governing the credit admission process, has developed an
internal Taxonomy of transition risk in order to classify industries according to their sensitivity to transition risk. In addition, metrics
are identified at the client level to assess their vulnerability and to integrate this aspect into risk and customer support decisions.
The estimation of the transition risk-sensitivity level is based on the qualitative analysis of the amount of exposure to regulatory,
technological and market changes caused by decarbonization that may have a financial impact on the companies of the industry and
on the estimation of the time horizon impact of these effects.
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Thus, industries are categorized according to their level of sensitivity to transition risk: very high, high, moderate or low. The
industries identified as most sensitive to transition risk are energy or fossil fuel generation sectors (energy, utilities, coal mining);
emission-intensive basic industries (steel, cement); and activities that are final users of energy through their products or services
(vehicles manufacturers, air and sea transportation).
As a result of this exercise, with data at 31 December 2021, 17.4% of the exposure measured by EAD of the wholesale portfolio
(equivalent to 9.0% of the Group’s portfolio) has been identified as corresponding to sectors defined as “high transition risk”, with a
high or very high level of exposure to this risk. This calculation was made on a portfolio of €190,880m (of the Group’s total EAD of
€368,819m), corresponding to the EAD of the wholesale lending portfolio.
The percentage of exposure measured by EAD of the sectors sensitive to the transition risk of the wholesale portfolio over the EAD of
the wholesale portfolio at December 31, 2021 are as follows:
Internal development. It includes the percentage of exposure (exposure at default) of activities internally defined as “transition risk sensitive” over the EAD of the wholesale
portfolio at December 31, 2020 (does not include subsidiaries of Garanti, Forum Chile, Uruguay, Venezuela and BPI). The “transition risk sensitive” portfolio includes activities that
generate energy or fossil fuels (energy, utilities - excluding renewable generation and water and waste treatment -, coal mining), basic industries with emission-intensive
processes (steel, cement) and final activities users of the energy through their products or services (vehicles manufacturers, air and sea transportation), with an intermediate,
high or very high level of sensitivity to this risk.
Work is also being done to extend this calculation to the SME and self-employed sector. The preliminary results obtained with data as
of June 2021 indicate that the EAD associated with high or very high transition risk in this portfolio is limited, at around 3%, and
focused mainly in Spain and in the automotive (components) sector.
In addition, climate and environmental risk impact has been incorporated into country risk analysis since 2019, as an additional input
for establishing risk policies affecting exposures to private or sovereign administrations of all the countries with which the Bank has
some type of risk (100+ countries).
To this end, a Climate Vulnerability Index (hereinafter, the CVI) has been created for more than 190 countries, which captures the
physical risk and, to a lesser extent, the transition risk of each country, based on international indicators (e.g., Global Adaptation Index
of the University of Notre Dame, ND-GAIN, and the Energy Transition Index, ETI, produced by the World Economic Forum).
Subsidiarily, vulnerability indices issued by other international organizations and by the three rating agencies are also taken into
account.
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The methodology establishes 5 climate vulnerability levels, which are a comparative classification, as all countries have a certain level
of vulnerability given the global nature of this phenomenon. The CVI has been integrated into risk management by including a specific
section in country risk reports, so it is a factor that is taken into account when establishing risk limits (particularly in the most
vulnerable countries). It is also taken into account in setting country ratings and outlooks.
In 2020 a methodology was also launched to determine climate vulnerability at the sub-national level (regions, provinces, cities). To
this end, indicators developed by internationally renowned institutions such as the Andean Development Corporation (CAF), the EU or
BBVA Research. Work has also been done to incorporate transition risk to a greater extent in the CVI.
Analysis of scenarios and stress testing
Scenarios and internal stress tests
Scenario analysis is one of the main tools for integrating climate change into risk management, as it allows a valuation of the
vulnerabilities with a prospective vision, thus allowing early adoption of mitigating measures which prevent the materialization of
severe shocks. Scenario analysis also enables the assessment of the risk factors’ impact on the metrics defined in the Risk Appetite
Framework.
In 2021 the climate scenarios have been integrated into the governance of BBVA Group's internal scenarios, with initiatives being
developed in three areas:
1.Reflection on the climate has been present in preparing the baseline budget scenario for 2021.
2.The climate driver has been integrated into the high-level risk scenarios (HLRS) which are monitored and assessed
continuously in the Group by the Scenario Working Group. They serve as a basis for choosing the scenario which is used in
the Group's internal capital adequacy process (ICAAP).
3.An internal pilot project has been carried out to assess the short-term (4 years) and long-term (20 years) impact on credit
risk of two climate stress scenarios. A start has been made in Spain, the most important geography for the Group, and for
transition risk, because of its greatest relevance, severity and plausibility in the short term, rather than physical risk, which
has longer-term material and persistent impacts.
To do so, and in line with supervisory expectations, three alternative transition risk scenarios have been selected based on a set of
representative scenarios defined by the Network of Central Banks and Supervisors for Greening the Financial System (NGFS):
Current Policies Hot House in which only the climate policies currently implemented are continued and therefore there is no
transition risk, but with a high exposure to physical risks given the increase in global warming. This is considered the
baseline scenario.
Orderly transition with Carbon Dioxide Removal (CDR), managing to limit temperature growth to 1.5ºC.
Disorderly transition with limited CDR, managing to limit temperature growth to 1.5ºC.
The two transition scenarios are relevant for the purposes of a bank stress test. The disorderly scenario of 1.5°C is not only consistent
with the Paris Agreement target, but requires the highest carbon prices of all the set of NGFS scenarios; it is therefore the most
intense transition scenario and the highest risks, which makes it an obvious candidate for a stress test. Moreover, the orderly 1.5°C
scenario presents a trajectory in which the adjustments for transition are progressive and gradual, as well as ambitious, although they
also represent vulnerabilities.
The pilot internal stress test has been structured on the basis of these latest scenarios. This pilot project has been undertaken with a
sector-based approach, adapting existing models, and transferring to the main macro variables the impact of temperature growth.
This analysis concludes that in the short term, the most affected portfolios will be SMEs and Mortgages. In SMEs the most emission-
intensive sectors have a high impact at expected loss level, although in staging the impact it is very low as a result of the good quality
of the current portfolio. In terms of the impact by sectors of Transition Vulnerability Factors (TVFs), which are risk factors specific to
the industry which capture the dependence of an industry to CO2 emissions in relation to the economy as a whole, in the short term
both in the orderly and disorderly transition scenarios the greatest impact is observed in the same emission-intensive sectors.
In the long term, the impact of TVFs does not alter the order of the top 3 obtained in the short term.
Regulatory and supervisory scenarios and stress tests
In October 2021, the ECB published the methodology for the stress tests on climate change risk programmed for 2022 in the months
March to July. This test represents major challenges from the perspective of data and methodologies. In 2021 work has been done on
a preparatory phase for providing a response to it.
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Identification, Measurement and Integration of climate change into
risk management
Once climate risk is incorporated into the Risk Appetite Framework and the business strategy, it also must be included in the day-to-
day risk management, which is a part of the risk decision making that supports the Group’s clients.
For that purpose, the identification and measurement of this risk type for subsequent integration into the existing management
frameworks and processes is required, including the adaptation of policies, procedures, tools, parameterization, risk limits and risk
controls in a consistent manner. In a first phase, adaptation is focused on the integration of this risk in the industry frameworks (a
basic tool in the definition of our risk appetite in wholesale loan portfolios), and in the Mortgage and Auto Operating Frameworks in
retail credit. Currently, BBVA is developing the methodologies and tools it needs to identify and measure the different components of
climate risk, and the financial impact analysis of each of them for subsequent integration into the management.
Loan portfolio alignment with Paris Agreement
The role of the bank is key as the financier of all the productive sectors. The influence which may be exercised by this finance on its
customers' behavior and in their environmental performance, is critical for achieving the targets of the Paris Agreement.
Within the framework of this focus of climate action, in April 2021 BBVA announced the Net Zero 2050 commitment (net zero
emissions by 2050), including the emissions of customers who receive finance from the Bank. BBVA wants to support its customers
in their transition towards a more sustainable, with plans and specific targets. It has undertaken to publish alignment targets for the
sectors defined in the Guide to set the Net Zero Banking Alliance objectives.
BBVA has pledged to reduce its exposure to carbon-related activities to zero, and stopping the finance of companies in these
activities by 2030 in developed countries and by 2040 in the rest of the countries where it operates.
BBVA, together with four banks which have signed the Katowice commitment, and with the support of the think tank 2 Degree
Investing Initiative (2DII), has adapted the methodology called PACTA (Paris Agreement Capital Transition Assessment) to the
banking sector. The concept of alignment seeks the transformation of activities considered particularly CO2 intensive, and as a result
contrary to compliance with the Paris Agreements. This alignment creates an incentive for companies to shift their productive model
to greener activities.
The commitment to alignment acquired by BBVA implies establishing a framework which is composed of objectives and
commitments for the different sectors committed within the methodology chosen over the next 20 years. In 2021, BBVA published
intermediate decarbonization objectives through 2030 for the electricity generation, automobile, steel and cement sectors which
represent, together with coal, 60% of the global CO2 emissions.
Below are details of the metrics chosen to measure alignment within the framework of the Katowice group for the sectors in which
decarbonization targets have been set for 2021. Included are the scope of emissions considered, benchmark scenarios, the metrics of
the current situation and the target for decarbonization through 2030.
Sector
Emissions
scope
Metric
Benchmark
scenario
BBVA
baseline
(2020)
BBVA 2030
target
Absolute
effort
CAGR (1)
Power
1+2
kg CO2e/MWh
IEA Net Zero
2050
249
120
(52)%
(7.0)%
Auto
3
g CO2/km
IEA Net Zero
2050
220
118
(46)%
(6.0)%
Steel
1+2
kg CO2/tonne
steel
IEA Net Zero
2050
665
515
(23)%
(2.5)%
Cement
1+2
kg CO2/tonne
cement
IEA Net Zero
2050
695
575
(17)%
(1.9)%
Coal
NA (1)
Portfolio tred
(€Mn)
NA (1)
Phase out plan already announced in March 2021:
2030 for developed countries
2040 globally
(1) Does not apply
(2) Percentages are the Compound Annual Growth Rate between the base year (2020) and 2030
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Calculation of financed emissions
BBVA has been working on this carbon footprint measurements for customers or financial assets, so that it attributes to BBVA in its
accounting or indirect emissions the equivalent percentage issues of the debt.
To make this measurement, BBVA is implementing the PCAF (Partnership for Carbon Accounting Financials). This project will cover
all the portfolios and geographies to obtain a global vision of the emissions financed, identify in what portfolios and sectors these
emissions are focused and then define mitigation plans for them, and a cross-cutting vision of the quality of the data we have available
to make these calculations.
In an initial estimate of the emissions of the finance to corporate clients and SMEs determined by BBVA SA (made with emission
factors based on customer activity), we obtain 80% of the emissions focused on 6 sectors, of which the biggest emitters are:
manufacturing, mining and electricity generation.
Measurement and integration of transition risk
The need to decarbonize the economy, as a consequence of climate change, requires a reallocation of resources between more
emission intensive activities and those less affected. This dynamic between sectors can be further accelerated in those industries
where transition risk brings the time horizon impact closer, or where regulatory measures or technological developments set the
implementation schedule.
It is therefore natural to integrate these two factors results in the integration of climate factors into credit risk management
processes. through the wholesale credit industry frameworks of those sectors most strongly impacted.
In 2021, sustainability factors have been incorporated as one of the dimensions of the analysis in the Operating Frameworks of all the
sectors are included in the taxonomy as "high transition risk". These frameworks analyze, based on long-term scenarios aligned with
the targets of the Paris Agreement, the financial impact of decarbonization of risks and opportunities, as well as the time horizon of
the changes generated by climate transition. This is done by considering the impact on the sector of factors such as the carbon price,
new regulations related to the climate transition, technological investment or transformation (change in the generation mix of
energy/utilities, or electrification in the case of vehicles) and the changes in the patterns of consumption of customers or consumers.
The industry frameworks take into account the transition strategies developed by the Bank’s main client in each sector.
This exercise has allowed climate transition risks and opportunities to be incorporated in the risk portfolio view exercise which is
carried out every year, where risk appetite is defined at sector level. Based on the analysis, the vision of risks of some of the sectors
and subsectors with greatest exposure to transition risks has been revised.
Together with the integration into the industry frameworks, the systematic integration of sustainability factors into the customer
analysis processes for credit origination purposes began in 2021, thus allowing their incorporation in decision making. BBVA has
aligned the loan policies to origination and monitoring guidelines issued by the European Banking Authorities. It assesses customers'
ESG and climate risks, with particular attention to the sectors classified as sensitive, called sectors with high transition risk.
This analysis is carried out based on an ESG questionnaire which reveals the climate change strategies, governance strategies and
climate change risks and opportunities, decarbonization metrics and targets, and progress made in the management of other
material ESG aspects for the customers' sector of activity. This questionnaire allows us to generate a transition scorecard for
customers in any sector.
Moreover, for sectors classified as of high transition risk, an advanced scorecard has been developed to incorporate transition risk
dimensions in the customer's profile. The scorecard assesses the current low-carbon profile; its transition risk in the geographical
areas where it operates (and the measures taken to mitigate its exposure to long-term transition risk); its level of reporting on climate
management, and the integration of results into the Paris Agreement commitments. The result of the scorecard is a valuable tool to
enhance commitment to customers by identifying their strengths and weaknesses and allows specific products to be defined to help
them in the transition to low-carbon business models.
The following chart shows the results of the scorecard of the main customers in BBVA's automobile, oil and gas as well as utilities
portfolio.
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In 2022, work was done to integrate these tools and measure the transition risk of customers and portfolios (in the rules, policies and
procedures for managing habitual risks).
In the retail area the transition risk analysis was focused on the Mortgage, Auto Loan and SME portfolios. In all of them, one of the
main aspects that determines the transition risk are carbon emissions associated with each of them. These emissions are associated
with the use of fossil fuels or electricity, or dependence on them for the correct operation of the asset or customer. The PCAF
financed emissions are thus used as a level to identify the customers or assets most sensitive to changes in regulation, fuel prices or
depreciation of certain types of "unsustainable" assets. In turn, to mitigate risk, BBVA also acts as a financing facilitator to address
the investments required for climate change mitigation and adaptation to climate change with more sustainable forms of life and
products.
In the case of mortgages, significant progress has been made to define the sustainable criteria for classification when a mortgage
guarantee is considered sustainable according to its efficiency in the use of energy or water resources. These criteria determine the
customer's option to choose a sustainable product which, in general, includes discounts. Thus in 2021 the necessary mechanisms
have been implemented to promote the acquisition of sustainable housing, thus increasing BBVA's ratio of sustainable finance.
Moreover, it is worth noting that for transition risk and the estimation of emissions, detailed information is needed on the
characteristics of mortgage collateral (size, efficiency, location, etc.). In 2021, in geographical areas such as Spain (the most
important geography in the portfolio by volume of exposure), these data were captured for the first time with an extensive coverage.
In 2022 work will continue to improve the availability of data in the rest of the geographical areas.
In the case of vehicle loans, as well as the type of fuel, mechanisms are being implemented to have information available associated
with average emissions of each vehicle based on its make, model and version. As in the case of mortgages, finance with sustainable
products is promoted when they comply with sustainability criteria, which define the maximum emissions for each geographic area
under the Worldwide Harmonized Light Vehicles Test Procedure (WLTP), a protocol for the approval of vehicles within the European
Union).
Classification and measurement of physical risk
Physical risk is associated with the location of customer assets and activity. It may be materialized in credit risk by different channels
of transmission, impacting multiple forms such as customer purchasing power, business productivity, market demand and asset
value. In 2021, BBVA's learning curve increased exponentially in this field and its level of maturity and knowledge of the different
methodologies to evaluate the physical risk made considerable progress. The most relevant initiatives to highlight are the
construction of sector vulnerability heat maps, the assessment of sources of climate data and market suppliers and the physical risk
exercises carried out with a variety of suppliers to calculate a marker with both end-to-end solutions and with geospatial technology
suppliers. This work will continue very active in 2022.
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With respect to sector vulnerability, a physical risk vulnerability heat map has been developed for Wholesale and Investment Banking
and SMEs, following the best practices identified by the Taskforce on Climate-Related Financial Disclosure (TCFD) and the United
Nations Environment Program Finance Initiative (UNEP FI). The heat map is the basis for generating a qualitative classification of the
portfolios in accordance with their potential exposure to climate risks. It also allows the identification of sectors whose business
model and activity may be impacted by chronic or acute changes in the climate.
The heat map indicates the potential exposure, according to eight vulnerability indicators at the subsector level which allows the
identification of vulnerability at the different stages of the value chain:
Supply chain: dependence on natural resources and sensitivity of the supply chain to climate changes.
Logistics: dependence on transport routes.
Own operations: vulnerability of assets and processes, dependence of the labor force and vulnerability of its productivity,
dependence on energy supply and impact of physical risks in the social and environmental performance of the asset.
Sales: sensitivity of sales to physical climate change.
As a result, the sectors identified with the greatest vulnerability to physical risks, have been energy generation, utilities, basic
materials, construction, consumption and real estate.
In addition, as part of the work group of UNEP-FI, BBVA carried out an exercise to assess the physical risk score with a sample of the
mortgage portfolio, based on the location of the collateral. For this, physical risk was analyzed for a variety of climate dangers
estimated for the year 2040 with a scenario of a greenhouse gas concentration of RCP 8.5 (hog house IPCC scenario). The results
obtained show that in the case of Spain the most significant dangers are water stress, forest fires and heat stress. These dangers are
related to the increase in temperature and reduction in average precipitation. The risks of flooding are limited and focused on the
coast and river banks. In the case of Mexico, the most significant risks are the same as for Spain, with the added risk of hurricanes,
which are extremely significant in the far east and west of the country. In South America, the risks associated with water, heat and fire
stress are relevant, but also worth noting is the greater risk of flooding due to the local geography and changes in expected
precipitation patterns.
The progress made in 2021 has allowed a definition of an action plan whose objective is to measure the exposure of wholesale and
retail portfolios to the different climate dangers and begin to integrate risks into the risk policies and processes.
Finally, and as mentioned in previous sections, the BBVA Group is committed to sustainable development, being one of the elements
that defines BBVA's business model. In this regard, the General Retail Credit Risk Policy establishes that one of the general principles
governing retail credit risk management in the BBVA Group is respect for equality and diversity, preventing access to financial
products there is unfair bias for reasons such as gender, color, ethnicity, disability, religion, sexual orientation, or political opinion.
Additionally, the Model's General Risk Management Policy establishes that in order to avoid unfair biases in access to financial
products for reasons such as gender, color, ethnic origin, disability, religion, sexual orientation or political opinion; none of these
variables will be included in the admission and pricing models.
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2.3.6Management of direct and indirect impacts
As a financial institution, BBVA has an impact on the environment and society directly through the consumption of natural resources
and its relationship with stakeholders; and indirectly, and most importantly, through its lending activity and the projects it finances.
Management of direct environmental impacts
BBVA has a clear commitment to both society and the environment. The global strategy of the reduction of direct impacts is
organized around four core elements: reduction in consumption through the energy efficiency initiatives; use of renewable energy;
awareness and involvement of employees and other stakeholders in the path toward a low-carbon economy; and offsetting its carbon
footprint through the purchase of credits of projects of the Voluntary Carbon Market to comply with the commitment acquired in
2020 to be a carbon-neutral company.
This commitment embodies in BBVA's climate change strategy (the Pledge 2025), whose objectives are, first, a reduction of 68% of
Scope 1 and 2 CO2 emissions with respect to 2015, and a consumption of 70% of renewable energy by 2025, and 100% by 2030. In
line with the latter objective, BBVA has since 2018 adhered to the RE100 initiative, through which the most influential companies in
the world have agreed that their energy would be 100% renewable by 2050.
New Global Eco-Efficiency Plan
BBVA has also established other ambitious objectives in its climate strategy. They are included in the Global Eco-Efficiency Plan, in
force from 2008, and which was renewed in 2021 for the period 2021-202517.
The New Global Eco-Efficiency Plan sets direct targets for year-on-year impact reduction and the achievement of the Pledge 2025:
GLOBAL ECOEFFICIENCY PLAN GOALS 2021-2025
Vector
Indicators
Global target(1)
Pledge target(2)
Compsuntions
Renewable electricity (%)
77%
70%
Electricity consumption per employee (MWh/FTE)
(10)%
Energy consumption per employee (MWh/FTE)
(7)%
Water consumption per employee (m3/FTE)
(11)%
Paper consumption per employee (kg/FTE)
(11)%
Circular economy
Net waste per employee (t/FTE)
(4)%
Carbon footprint
Scope 1&2 carbon emissions (tCO2e)
(67)%
(68)%
Sustainable building
Environmentally certified area (%)
45%
(1) Base year 2019
(2) Base year 2015
This plan is based on four lines of action:
1.Consumption
With the aim of reducing BBVA's environmental footprint, the following lines of actions will be implemented:
Electricity consumption: BBVA's strategy is focused on the use of renewable energy, given that the most
important level for contributing to the decarbonization of energy markets where the Group operates. The goal is
to increase steadily its weight to comply with the Pledge 2025. The strategy for this consists of reaching Power
Purchase Agreements (PPAs), such as those already in place in Mexico, Spain and Argentina, as well as the
acquisition of renewable energy certificates and Guarantees of Origin in Spain and Portugal, or international
Renewable Energy Certificates (iRECs) in Mexico, Colombia, Peru and Turkey. There will also be a commitment to
self-generation of renewable energy by the installation of solar photovoltaic and solar thermal panels in the
Group's facilities, as is already happening in a number of subsidiaries in Turkey, Uruguay and Spain.
Implementation of energy saving measures (ESMs) for the operation of buildings, to control and reduce
consumption.
Initiatives for the reduction of water consumption, such as gray water recycling systems and rainwater
recirculation for irrigation in the headquarters of Spain and Mexico, and the installation of waterless urinals in
some of the buildings in Spain.
Finally, there are measures for the digitalization and centralization of printing to reduce the consumption of paper,
76% of which is also recycled or environmentally certified in most of the geographies.
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17 To establish the PGE 2021-2025 targets the base year 2019 has been used, as consumption in 2020 was skewed by the effect of the pandemic.
2.The circular economy
Waste generation is becoming a serious problem at global level, so part of BBVA's contribution to sustainable development
must consist in transitioning linear consumption practices to circular consumption. BBVA has been working for many years
to reduce this impact through sustainable construction standards and the implementation of environmental management
systems certified with ISO 14001. The aim is to reduce to a minimum the waste which is sent to landfills, so our facilities
have clearly differentiated and clearly marked zones which allow us to carry out a correct segregation and recycling of
waste. Moreover, under our action plan all these sustainable practices comply with zero waste management standards in
some of the Group's geographic areas such as Turkey and Spain. Moreover, in Argentina the BBVA headquarters in Buenos
Aires received the Green Seal of the city's government in 2021, certifying its responsible waste management.
3.Carbon footprint
The reduction of the carbon footprint is one of the goals established within the Pledge 2025. BBVA's total emissions are
composed of:
Scope 1 greenhouse gas emissions, which include direct emissions from combustion facilities for own use,
combustion of the fleet of vehicles and refrigerant gasses.
Scope 2 greenhouse gas emissions, including indirect emissions related to electricity production, purchased and
consumed by buildings and branches.
Scope 3 greenhouse gas emissions, which include other indirect emissions. This scope for BBVA includes the
emissions from business trips (plane or train), emissions by waste management and emissions due to the trips
made by our employees to their place of work.
Both Scope 1 and 2 emissions and Scope 3 emissions are calculated according to the GHG Protocol standard established by
the World Resources Institute (WRI) and the World Business Council for Sustainable Development (WBCSD).
Since 2020, BBVA has been a Carbon Neutral company by offsetting its residual emissions through the purchase of credits
on the Voluntary Carbon Market. Moreover, in line with the recommendations of the Taskforce on Scaling Voluntary Carbon
Markets, BBVA has established requirements for the selection of projects with which to offset its residual emissions. Among
these requirements are the obligation for projects to be certified under the maximum quality standards such as the Verra
Verified Carbon Standard (VCS) and the Gold Standard; and that preferably they should be projects for the absorption or
capture of CO2.
4.Sustainable construction
Another of the objectives is to guarantee the implementation of the best environmental and energy standards in BBVA
buildings to achieve a large percentage of environmentally certified area. In fact, the BBVA facilities hold a number of
construction and management certification.
Among the construction certifications, there are 16 buildings and 1 Group branch with the prestigious LEED (Leadership in
Energy and Environmental Design) for sustainable construction. These buildings include the Group's headquarters in Spain,
Mexico, Argentina and Turkey. Three of them have also received the highest certification, the LEED Platinum.
With respect to management certifications, BBVA has implemented an Environmental Management System in many of its
buildings, based on the ISO 14.001:2015 Standard, which is certified every year by an independent entity. This certification
is used to control and evaluate environmental performance in the operations of some of its buildings. This system is
implemented in 86 buildings and 1,034 branches in the main countries where the Group operates. Moreover, the
headquarters in Turkey also has the WWF Green Office certification, which promotes the reduction in the carbon footprint
and carbon emissions; and the Ciudad BBVA, the Bank's headquarters in Spain, has obtained the AENOR "toward zero
waste" seal as a prior stage to obtaining the "zero waste" certification of a standard which promotes the circular economy.
Finally, three of our buildings in Spain also have an Energy Management System that has been certified by an independent
third party and complies with the ISO 50.001:2018 standard.
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MAIN INDICATORS OF THE GLOBAL ECOEFFICIENCY PLAN (1)
2021
2020
2021 Goal (%)
Reference value
∆ 21-19
∆ 21-20
Reference value
Renewable electricity (%)
73%
79%
71%
Electricity consumption per employee (MWh/FTE)
(5)%
5.76
(14)%
(4.4)%
6.02
Energy consumption per employee (MWh/FTE)
(4)%
6.46
(14)%
(3)%
6.65
Water consumption per employee (m3/FTE)
(1)%
17.9
(5)%
%
17.98
Paper consumption per employee (kg/FTE)
(8)%
33.8
(32)%
4%
32.65
Net waste per employee (t/FTE) (2)
(2)%
0.02
(52)%
(10)%
0.02
Scope 1&2 carbon emissions (tCO2e) (3)
(59)%
91,994.55
(54)%
14%
80,390.37
Environmentally certified area (%) (4)
41%
39%
41%
Note: These indicators are calculated on the basis of full time employees. The base year for the new Global Ecoefficiency Plan will be 2019 since 2020 has been a year that, due
to the circumstances of the pandemic, could distort the evolution.
(1) The data shown here includes the countries Argentina, Colombia, Spain and Portugal, Mexico, Peru, Turkey and Uruguay. Some of the data for 2021 are estimates, as
complete information for the year was not yet available at the close of the report.
(2) Net waste is the total waste generated minus the waste that is recycled.
(3) Includes scope 1 (fuels in installations and vehicle fleet and refrigerant gases), scope 2 market-based
(4) Includes IS0 14001, ISO 50001, LEED, Edge and WWF Green Office certifications.
Environmental performance in 2021
ENVIRONMENTAL PERFORMANCE 2021
* CO2 Emissions Goal (scope 1 & 2) en MtCO2e
The Group's environmental footprint shows very positive data compared to the baseline year 201918, with reductions of 54% in Scope
1 and 2 emissions (according to the market-based method), 14% in electricity consumption, 5% in water consumption and 32% in
paper (all per person). The percentage of renewable energy consumption has reached 79%, and the environmentally certified area
was 39%.
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18 The base year of 2019 has been used because consumption in 2020 was skewed by the effect of the pandemic.
ENVIRONMENTAL FOOTPRINT (BBVA GROUP)(1)
2021
2020 (7)
Consumption
Total water comsuption (cubic meters)
1,925,850
1,924,660
Public water supply (cubic meters)
1,873,473
1,924,660
Recycled water (cubic meters)
52,377
n.a.
Paper (tons)
3,636
3,521
Energy (Megawatt hour) (2)
695,140
717,011
Energy from renewable sources (Megawatt hour)
491,542
462,280
Energy from non renewable sources (Megawatt hour)
203,598
254,731
CO2 emissions
Scope 1 emissions (tons CO2e)(3)
49,639
12,235
Emissions from fuels in facilities (t CO2e)
13,669
12,235
Emissions from vehicle fleet fuels (t CO2e)
8,509
n.a.
Emissions from refrigerant gases (t CO2e)
27,461
n.a.
Scope 2 emissions (tons CO2e) market-based method (4)
42,355
68,155
Scope 2 emissions (tons CO2e) location-based method (5)
202,492
243,033
Scope 1&2 emissions (tons CO2e) market-based method
91,995
80,390
Scope 1&2 emissions (tons CO2e) location-based method
252,131
255,268
Scope 3 emissions (t CO2e) (6)
9,432
5,843
Emissions from waste management (t CO2e)
1,034
n.a.
Emissions from business travel (t CO2e)
3,073
5,843
Emissions from employees commuting (t CO2e)
5,325
Total CO2e emissions (t CO2e) market-based method
101,426
86,233
Total CO2e emissions (t CO2e) location-based method
261,563
261,111
Social cost of carbon (Scope 1&2) (€) (8)
4,121,480
n.a.
Waste
Hazardous waste (tons)
120
31
Recycled hazardous waste (tons)
59
n.a.
Disposed hazardous waste (tons)
61
n.a.
Non-hazardous waste (tons)
4,198
3,250
Recycled non-hazardous waste (tons)
2,343
n.a.
Disposed non-hazardous waste (tons)
1,855
n.a.
Single-use plastics (9)
27
n.a.
Donated IT equipment (units)
1,165
347,382
(1) The data shown here include Argentina, Colombia, Spain and Portugal, Mexico, Peru, Turkey and Uruguay. Some of the data for 2021 are estimates, as complete information
for the year was not yet available at the close of the report.
(2) Includes consumption of electricity and fossil fuels (diesel, natural gas and LP gas), except fuels consumed in vehicle fleets.       
(3) Emissions from direct energy consumption (fossil fuels) and calculated based on the emission factors of the 2006 IPCC Guidelines for National Greenhouse Gas Inventories.
The IPCC Fifth Assessment Report and the IEA have been used as sources for conversion to CO2e. From 2021 onwards, emissions derived from the use of the vehicle fleet and
refrigerant gas leaks at our facilities have been included in this scope.
(4) Emissions from electricity consumption and calculated based on contractual data and, failing that, on the latest available IEA emission factors for each country.
(5) Emissions from electricity consumption and calculated based on the energy mix of each geography. Emission factors are the latest available according to IEA for each
country.
(6) From 2021 onwards, in addition to emissions from business travel by air, emissions from business travel by train, emissions from waste management and emissions from
employee commuting have been included in this scope, using emission factors published by DEFRA in 2021. For our employees' commuting emissions, a survey has been sent
to BBVA employees although only those from Central Services in Argentina, Colombia, Spain, Mexico, Peru, Portual and Uruguay have been taken into account so that the data
compares with those published in 2019.
(7) 2020 data differ from those published in the previous annual report due to the exit of the USA from the perimeter.
(8)The impact of greenhouse gas emissions for 2021 is calculated only with Scope 1 and 2 emissions and using the CO2 social cost factor according to a proportional estimate
of the EPA's social cost of carbon for 2020 ($51/tCO2) and 2025 ($56/tCO2), (discount rate of 3%, with exchange rate 1.183 €/USD).
(9) Masks purchased for our employees in Argentina, Colombia, Spain, Mexico and Peru have been taken into account, although these quantities do not form part of the data on
non-hazardous waste disposed of as they have not always been deposited in our containers for disposal. Also the data provided on single-use plastics from catering suppliers in
Spain and Mexico.
Given the business activities in which the BBVA Group engages, the Group has no environmental liabilities, expenses, assets,
provisions or contingencies that are significant in relation to its equity, financial position and earnings. As such, as of December 31,
2021, the accompanying consolidated Annual Accounts do not include any item that warrants inclusion in the environmental
information document provided for in Order JUS/318/2018, of March 21, approving a new template for filing the consolidated annual
accounts at the Companies Register for those entities obligated to disclose such information.
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Management of indirect environmental and social impacts
BBVA addresses environmental and social risks from the perspective of impact prevention and mitigation. To do this, it uses tools
such as the Environmental and Social Framework or the Equator Principles that have an environmental and social focus, and which
are described below. Managing the impacts that customers generate on the environment is part of the Pledge 2025. To manage them,
BBVA has implemented a number of initiatives and tools.
Environmental and social framework
In 2020, the Environmental and Social Framework for the due diligence in the field of mining, agribusiness, energy, infrastructure and
defense was approved (Framework), which revised and integrated the previous Sector Norms (approved in 2018) and the Rules of
Conduct in Defense (in force since 2012).
In line with the previous regulation, this Framework provides a decision-making guideline with regard to transactions and customers
that operate in these five sectors (mining, agribusiness, energy, infrastructure and defense); as they are considered to have a bigger
social and environmental impact. The Framework is public and available on the BBVA shareholders and investors website.
To guarantee its effective implementation, BBVA receives advice from an independent external expert, with whose collaboration it
carries out an enhanced due diligence on its customers and transactions, in order to mitigate the risks associated with these sectors
and contribute to the compliance with the General Sustainability and Social Corporate Responsibility Policies.
For the Framework review, new market trends in this area, the expectations of stakeholders and the strengthening of the
implementation procedures are taken into account.
The following were the highlights of the December 2020 review:
restriction to the applying of exceptions in the field of mining and energy for countries with high energy dependence only to
projects under construction and existing customers;
the reduction from 35% to 25% of the threshold applied to the exclusion of customers with high coal exposure, which
applies both to the extractive activity and the energy generation;
extension of the prohibition related to bituminous sands;
the incorporation of new prohibited activities such as deep-sea mining, artic oil and gas transportation, as well as large
dams that are not built under the World Commission on Dams (WDC) framework.
In the March 2021 review, BBVA highlighted the commitment to remove customer exposure to carbon by 2030 for developed
countries and 2040 globally, by dialog with customers and active monitoring with their portfolios.
Equator Principles
Energy, transport and social service infrastructures, which drive economic development and create jobs, can have an impact on the
environment and society. BBVA’s commitment is to manage the financing of these projects to reduce and avoid negative impacts and
in this way enhance their economic, social and environmental value.
All decisions to finance projects are based on the criterion of principle-based profitability. This implies meeting stakeholder
expectations and the social demand for adaptation to climate change and respect for human rights.
In line with this commitment, since 2004 BBVA has adhered to the Equator Principles (EP), which include a series of standards for
managing environmental and social risk in project financing. The EPs were developed on the basis of the International Finance
Corporation’s (IFC) Policy and Performance Standards on Social and Environmental Sustainability and the World Bank’s General
Guidelines on Environment, Health and Safety. These principles have set the benchmark for responsible finance.
The analysis of the projects consists of subjecting each operation to an environmental and social due diligence process, including
potential impacts on human rights. The first step is the allocation of a category (A, B or C), which reflects the project’s level of risk.
Category A: projects with potentially significant adverse social or environmental impacts that are irreversible or unprecedented.
Category B: Projects with potentially limited adverse social and environmental impacts that are few in number, generally site-specific,
largely reversible and readily addressed through mitigation measures. Category C: Projects with minimal or no social or
environmental impacts. Reviewing the documentation provided by the customer and independent advisers is a way to assess
compliance with the requirements established in the EPs, according to the project category. Financing agreements include the
customer’s environmental and social obligations. The application of the EPs at BBVA is integrated into the internal processes for
structuring, acceptance and monitoring of operations, and is subject to regular checks by the Internal Audit area.
BBVA has reinforced due diligence procedures associated with the financing of projects whose development affects indigenous
peoples. When this circumstance occurs, the prior free and informed consent is required from these communities, irrespective of the
geographic location of the project, including for projects in countries where a robust legislative system is presupposed, which
guarantees the protection of the environment and the social rights of its inhabitants. When identifying potential risks, the operation
must include an effective form of management of these risks, as well as operational mechanisms to support claims management.
In 2020 the fourth version of the Principles has come into force. This update, after an extensive public consultation period,
incorporates new and more demanding requirements in the review of projects in relation to human rights and climate change. BBVA
has actively participated in the updating process and its contribution in recent years has been recognized with a new mandate in the
Management Committee of the Association of the Equator Principles.
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OPERATIONAL DATA ANALYZED ACCORDING TO THE EQUATOR PRINCIPLES CRITERIA
Category A
Category B
Category C
2021
2020
2021
2020
2021
2020
Number of transactions
2
1
Number of transactions
23
21
Number of transactions
17
8
Total amount (millions of
euros)
2,227.6
869.6
Total amount (millions of
euros)
10,954.5
8,220.4
Total amount (millions
of euros)
5,466.1
2,971.4
Amount financed by
BBVA (millions of euros)
109.4
39.4
Amount financed by
BBVA (millions of euros)
1,714.1
824.1
Amount financed by
BBVA (millions of
euros)
756.3
441.0
Note: of the 42 transactions analyzed, 20 fail under the Equator Principles, and the remaining 22 were analyzed voluntarily by BBVA using the same criteria in 2021 (30, 9 and 21
respectively, in 2020).
2.3.7 Participation in international initiatives
For over 20 years, BBVA has participated actively in various supranational initiatives. As well as repeating our commitment to the UN
Global Compact once more this year, as part of the Pledge 2025, BBVA actively participates in numerous initiatives, always in close
collaboration with all its stakeholders (such as the industry itself, regulators and supervisors, investors and organizations from civil
society).
Universal reference frameworks
BBVA was one of 28 founding banks in the Principles for Responsible Banking promoted by the United Nations Environment Program
Finance Initiative (UNEP FI), This initiative is a benchmark for corporate responsibility in the banking sector, which aims to respond to
the growing demand from different stakeholders for a comprehensive framework that covers all aspects of sustainable banking
through six core areas. Currently, more than 250 entities worldwide, approximately 40% by asset volume of the banking system, have
already signed these Principles. BBVA believes that these Principles will help reaffirm its purpose, enhance its contribution to both the
United Nations SDGs and the commitments derived from the Paris Climate Agreements, and align its business strategy with said
commitments.
In 2020 and 2021, BBVA has reported its progress and achievements in each of the 2021 six principles to UNEP FI, in the first and
second year they have been implemented. For more information on the progress and developments reported, see the chapter named
"UNEP FI Principles for Responsible Banking Reporting Index" in this report.
Within the framework of these Principles, in 2021 BBVA was one of the founding banks of the Collective Commitment to Financial
Health and Inclusion promoted by UNEP FI with the aim of promoting universal financial inclusion and a banking sector which
supports the financial health of all its customers.
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BBVA also participates in global initiatives such as the United Nations Global Compact, Principles for Responsible Investment, and the
Thun Group, which describes how the United Nations Guiding Principles on Business and Human Rights (UNGPs) should be applied in
the banking sector.
Transparency
In September 2017, BBVA committed to the TCFD recommendations of the FSB and has been reporting on its objectives, plans and
performance in line with its utmost commitment to transparency. Also, in accordance with these recommendations, in 2020 BBVA
published disclosures following the two most advanced standards in the market:
WEF-IBC core metrics: BBVA has been one of the first entities in the world to support the Measuring Stakeholder Capitalism
initiative of the International Business Council (IBC) of the World Economic Forum (WEF), assuming the commitment to
report according to its metrics and disclosures which were published in September, 2020.
Sustainability Accounting Standards Board (SASB) - Commercial Bank standards: The SASB sets the standards to guide
companies in the disclosure of financially relevant information and consistent in terms of sustainability, which are followed
by an increasing number of relevant institutional investors at a global level.
In this report, BBVA has taken a further step forward in transparency and includes not only the above standards, but the following
disclosures:
Expanded WEF-IBC metrics
Sustainability Accounting Standards Board (SASB) - Mortgage Finance and Consumer Finance
Compliance with these international standards is included in the chapter "Alignment of BBVA Group's non-financial information with
the WEF-IBC and SASB standards" in this report.
2.3.8 Sustainability indices
BBVA participates annually in the main sustainability analyses conducted by rating agencies in this area. Based on the evaluations
obtained through these analyses, companies are chosen to be part of the sustainability indices.
In 2021, BBVA has obtained the highest score (89 points) among world banks19 in the Dow Jones Sustainability Index (DJSI), which
measures the performance of the largest companies by market capitalization in economic, environmental and social matters. The
Group has achieved the highest score (100 points) in the sections on financial inclusion, environmental and social information,
development of human capital, materiality and tax strategy.
BBVA has been included for the fourth consecutive year in the Bloomberg Gender Equality Index, which represents recognition of its
commitment to create trusting work environments, where all employees' professional development and equal opportunities are
guaranteed, regardless of their gender. BBVA is a member of the following sustainability indices20:
1st World Bank (1)
Member of MSCI ESG Leaders Indexes.
(Rating AAA)
Member of FTSE4Good Index Series
(Score 4/5)
Member of Euronext Vigeo
Eurozone 120
Member of Ethibel
Sustainability Excellence
Europe y Ethibel Sustainability
Excellence Global
Member of Bloomberg Gender-
Equality (Score 77,29/100)
Score B
(1) Shared ranking position
In addition, in 2020 the Bank joined the Nasdaq Sustainable Bond Network (NSBN). It is the only Spanish entity on this platform,
which brings together the world's various issuers of sustainable debt and provides a clear reference framework for socially
responsible investment.
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19 Shared ranking position
20 The inclusion of BBVA in any MSCI indices and the use of the logos, trademarks, service marks or index names does not constitute the sponsorship or promotion of BBVA by
MSCI or any of its subsidiaries. The MSCI indices are the exclusive property of MSCI. MSCI and the MSCI indices and logos are trademarks or service marks of MSCI or its
subsidiaries.
2.4Additional information
2.4.1Additional Information on Materiality
Methodology of the materiality analysis
1. Identification of stakeholders
BBVA's main stakeholders are: customers, employees, shareholders and investors, suppliers, regulators and supervisors (whether or
not specific to a sector) and society. As part of society, BBVA takes into account not only public opinion but also groups organized in
civil society such as the NGOs which monitor our activity most closely.
2. Identification of the material issues
The sources below are used to identify the material issues for stakeholders:
Interviews with the areas in the Bank with the closest relations with each of the stakeholders and which know them best. The
interviews identify the most important aspects to each individual group of stakeholders. Specifically, interviews are carried
out in the areas of:
Client Solutions, to obtain the perspective of customers.
Talent & Culture, to obtain the perspective of employees.
Investor relations, to discover the expectations of mainstream and sustainability-oriented shareholders and investors.
The regulation and legal services areas, to learn the expectations of the regulators.
Communication and Responsible Business, to assess the perspective of society and the NGOs.
Review of the Group's numerous sources of research with respect to stakeholders, above all for customers (satisfaction
surveys, brand and reputation tracking, analysis of complaints), employees (Gallup survey, internal reputation surveys), and
shareholders and investors (questionnaires for investors and analysts).
Analysis of reports on trends, to provide a more long-term view; global risk reports and the creation of a benchmark for
material issues in other financial institutions based on information published by them.
This identification phase provides a fairly granular list of issues which are then aggregated to arrive at a smaller number of subjects
that can viably be prioritized. All the issues on the list are of themselves relevant.
As indicated in this report, the 2020 materiality matrix was deemed valid for 2021. However, to be sure of not missing any relevant
issue, an external database was used to identify emerging issues. There is only one issue not included in the matrix which appears
important to consider as an emerging issue, although it has not yet been explicitly defined: biodiversity, which will be an issue to
address in the future.
3. Prioritization of issues according to their importance for stakeholders
A number of sources are used to hierarchize the issues:
A series of interviews and ad-hoc surveys are carried out in the countries covered by the study in order to learn the priorities
of customers, employees and investors. They explicitly ask those taking them to identify the importance which the Group
should give to each of these issues.
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An external database provides the basis for the data analysis tool for other stakeholders in all countries except in Turkey,
where local Turkish sources are used. The sources that made it possible to complete the analysis of the stakeholders, global
trends and key issues in the sector are specified in the section "Materiality analysis: the most relevant issues for
stakeholders and BBVA" in this report.
Prioritization for stakeholders is carried out in two phases. The first creates hierarchies of issues for each of the stakeholders; and the
second obtains a hierarchy of issues for all the stakeholders by an aggregation process based on the individual analyses. It is the
aggregated prioritization that appears in the matrix.
To give the exercise greater transparency, the most relevant issues for each stakeholder are given below.
Customers: Aspects related to cybersecurity and data protection are a priority in a context in which digitalization has been
accelerated by the coronavirus. However, there is very little dispersion in customer valuations. All these issues are of great
importance.
Employees: They consider that the Group should focus on the issues already mentioned, as well as continuing to promote
an ethical culture with which they can identify.
Shareholders and investors: Solvency, financial results and good governance are their main concerns, but growing
importance is also being given to risk management and climate opportunities. The latter has become a key issue for some
investors and analysts.
Regulators: In a very similar way to investors, climate change is gaining increasing attention with regulators. Other very
relevant issues are solvency, good governance and the ethical behavior of entities.
Society: For society as a whole, the correct management of the pandemic and protection of those who are most vulnerable
and, in particular, the care provided for their financial health are, together with climate change, the most important issues.
Competitors pay particular attention to the issues of cybersecurity and data, financial health and advice, and climate
change.
In terms of trends, digitalization above all continues to be a relevant issue, with growing importance as a result of the
pandemic, together with the issues associated with it (above all, cybersecurity). Financial health is another issue of
increasing relevance. The reports indicate the key role of the sector in supporting companies and individuals affected by the
crisis.
The sources that made it possible to complete the prioritization of the stakeholders, global trends and key issues in the sector are:
RepTrak surveys
Analysts and investors
Survey to the Investor and
Analyst Relations Department
Regulators
Trends
Clients
Employees
Sustainability reports
and surveys
Regulatory documents (1)
Sector trends reports
1,619
11,584
17
1,764
59
News
Social networks
Benchmark
NGO
English and Spanish sources (1)
Tweets (mill.)
Competitor's reports
NGO Documents
185
153
649
87
20
(1) Does not include Turkey
4. Prioritization of issues according to their impact on BBVA’s business strategy:
An internal assessment is made on how each issue impacts BBVA's six strategic priorities. The most relevant issues for BBVA are
those that help to achieve its strategy as well as possible.
The hierarchization of issues gives rise to the Group's materiality matrix, which appears in the section "Materiality analysis: the most
relevant issues for stakeholders and BBVA" in this report.
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Goals and level of progress in the material issues for BBVA in 2021
The goals related to the material issues are given below:
GOALS AND LEVEL PROGRESS OF THE MATERIAL ISSUES FOR BBVA 2021
Material issue
Indicator
Goal
2020 Progress
Climate change
Sustainable finance
mobilization
€200.000 million between
2018-2025
€ 85.8 Bn at 31-12-2021
Sector Allignment
indicators
Portfolio alignment with Paris
Agreement
Goals:
(I) Carbon neutrality in CO2 emissions of our
portfolio (scope 3) in 2050
(II) Reduce exposure to activities related to
thermal coal for power generation to zero,
ceasing to finance companies in these
activities, before 2030 in developed
countries and before 2040 in the rest of the
countries
(III) Power generation, auto, steel and
cement emission intensity targets in 2030
Energy obtained from
renewables sources
70% in 2025 and 100% in
2030
79%
CO2 emissions (scope 1 and
2)(1)
-68% reduction in 2015-2025
period
(67.5)%
TCFD Recommendations
Implementation of TCFD
recommendations
Publication of TCFD report
Solvency and financial
results
CET 1 fully-loaded ratio
2021: 11.5%-12%
12.75%
Easy, fast and do it
yourself
Reaching more clients
% customers acquired
through digital channels (2021
>36%)
40%
Financial health and
personalized advice to
clients
BBVA is working to establish goals and metrics in relation to the fourth material issue, its strategic priority
“Improving our clients' Financial Health". For more information on this matter, see the chapter “Strategy”
in this report.
(1) Emissions derived from direct energy consumption and calculated based on the emission factors of the 2006 IPCC Guidelines for National Greenhouse Gas Inventories. For
its conversion to CO2e, the IPCC Fifth Assessment Report and the IEA have been used as sources. As of 2021, emissions derived from the use of the vehicle fleet and refrigerant
gas leaks at our facilities have been included in this scope.
A two-dimensional analysis has been carried out for the material issues of greatest importance. First, it analyzed how these issues
impact BBVA's situation and results (the "outside-in perspective"); and second, it determined how the management of these issues
by BBVA impacts the stakeholders (the "inside-out perspective"). This results in a number of challenges and opportunities for each
material issue which BBVA has to address:
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CLIMATE CHANGE
Impact on BBVA
How does Climate
Change impact on
BBVA?
Opportunities
New business opportunities to make the transition possible:
Greater eligibility thanks to a distinction of climate change management.
Better solvency due to comprehensive risk management and great anticipation.
Good status towards supervisors and possible distinction in capital requirements.
Risks
Bigger risk of default derived from both the physical risk of the client, caused or favored
by extreme meteorological phenomena, and the potential physical damage to the
assets of the entity in the long term; such as the risk of transition, a consequence of the
shift towards a low-carbon economy (such as legislative changes or changes in
consumption patterns).
Need to align portfolios and therefore, possible loss of business in certain activities.
Bigger regulatory requirements.
Need of up-skilling and reskilling.
Possible loss of customers, investors.
New risks (greenwashing).
Impact on
stakeholders
How does BBVA's
management of
climate change
affect stakeholders?
Opportunities
Clients: helps in the transition to a more sustainable future by complying with
regulations.
Employees: healthier workplaces and aligned corporate culture.
Shareholders and investors: Reduction of the risk of its investment and protection of
the long-term value.
Suppliers: new business opportunities for sustainable suppliers.
Regulators and supervisors: compliance with regulation.
Society: alignment of their expectations and contribution to reduce the impacts of
climate change in their lives.
Risks
Clients: bigger difficulties in accessing to financing for those with high climatic risks and
no plans for the transition.
Society: the risk that the climate transition could not be fair and would leave groups
behind.
SOLVENCY AND FINANCIAL RESULTS
Impact on BBVA
How does having a
good or bad
solvency affect
BBVA?
Opportunities
Allows business continuity
Capital cost savings
Less supervisory pressure
Could attract more capital and investors
Could attract more jobs and customers
Risks
Risk of system instability
Risk of flight of capital, customers and employees
Impact on
stakeholders
How does BBVA's
good or bad
solvency affect
stakeholders?
Opportunities
Enables value creation for stakeholders.
Shareholders and investors: resilient, strong and stable business model with its long-
term financial results; adequate level of solvency, which allows it to absorb losses under
stress scenarios; return on investment: a business model capable of generating
financial results above the capital invested and with the ability to reward shareholders.
Regulators and supervisors: provides security to the system.
Risks
Shareholders and investors: greater volatility in financial results can generate a
perception of instability in the business model, causing investors to sell shares or debt
instruments; an inadequate level of solvency can generate uncertainty and distrust in
the ability to pay obligations, causing investors to sell shares or debt instruments.
SIMPLICITY, AGILITY AND SELF-SERVICE FOR CUSTOMERS
Impact on BBVA
How does
digitalization affect
BBVA?
Opportunities
Increased potential customer base.
Better service to customers, with greater availability.
Loyalty of a large part of customers, due to better knowledge through data and better
personalized solutions.
Reduction of unit costs of distribution, of selling products and of providing services.
Risks
Need of investment in digital transformation.
Potential loss of business due to competition from digital players that provide financial
services.
Bigger risks for the bank derived from digitization, such as cybersecurity.
Risk of high dependence on technology suppliers.
Impact on
stakeholders
How does BBVA's
digitalization affect
stakeholders?
Opportunities
Clients: offers greater availability, as well as personalized financial solutions due to
greater knowledge.
Shareholders and investors: higher return on investment if digitization translates into
lower costs.
Society: more people with access to banking services.
Risks
Employees: office closures and job losses; need to develop new skills.
Regulators and supervisors: Adaptation to new environments and develop new
regulations.
Society: it can cause the exclusion of some groups.
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BBVA considers corporate social responsibility to be the Bank's responsibility because of the impact of its activities on people,
companies and society as a whole; stakeholders and other groups (customers, society):
FINANCIAL HEALTH
Impact on BBVA
How does the fact
that there are people
with different
financial health
which concerns
society, affect
BBVA?
Opportunities
Stand out and make a difference in the way the bank helps clients improve their
financial health and therefore become more eligible for clients and investors.
Greater legitimacy for the positive contribution to society.
Maintain a good competitive position against other players that are gaining relevance in
the area.
Risks
Short-term loss of income from decisions that guarantee client's well-being (losses that
are offset in the medium and long term).
Lack of information that leads to wrong decisions.
Impact on
stakeholders
How does BBVA's
financial health
management affect
stakeholders?
Opportunities
Clients: greater financial well-being and achievement of goals.
Shareholders and investors: if it becomes a differentiating element, customers will be
more satisfied, more users will be attracted and a higher degree of loyalty will be
achieved. This will also help maintain a good competitive position.
Society: it will generate greater awareness of the importance and benefits of properly
managing financial health.
Risks
Clients: perception of a certain interference in their lives in order to obtain the correct
information, which leads to better decisions that improves their financial health.
Shareholders and investors: always seek the interest of the client, may lead to
recommendations that are not the most profitable option for the entity in the short
term. However, this apparent disadvantage is offset by the benefits in the medium and
long term.
2.4.2 Information related to article 8 of the European Taxonomy
Article 8 of the Taxonomy defined by Regulation (EU) 2020/852 of the European Parliament and of the Council, of June 18, 2020, on
the establishment of a framework to facilitate sustainable investment (hereinafter, the "Taxonomy" or "Sustainability Regulation"),
establishes certain obligations on the reporting of non-financial information for companies subject to the Non-Financial Reporting
Directive (NFRD). Based on this regulation, the financial institutions must include in their Spanish Statement of Non-Financial
Information (EINF for the Spanish initials) information on their exposure to the economic activities included within the EU
sustainability framework under said Article 8.
At present, Delegated Act 2021/2139 of the EU Sustainability Regulation is limited to the mitigation of greenhouse gas emissions, or
climate change mitigation (CCM), and adaptation to the effects of climate change, or climate change adaptation (CCA).
The other environmental goals included in the Taxonomy, such as protection of water and marine reserves, transition to a circular
economy, prevention of pollution and protection of the ecosystem, together with other social goals or transitional activities, have not
yet been developed. As the regulation is developed, BBVA's commitment is to make public the sustainability information in
accordance with the best practices observed at any time.
Based on the above, the ratios as of December 31, 2021 for BBVA Group in accordance with the provisions of Delegated Regulation
2121/2178 of July 6, 2021 and the clarifications of the European Commission are as follows21:
RATIOS 2021 (BBVA GROUP)
%
% exposure to economic activities included in the Taxonomy (Taxonomy-elegible) (1) (2)
45.6
% exposure to economic activities not included in the Taxonomy (Taxonomy-non-elegible) (1) (2)
10.5
% exposure to central governments and central banks
28.5
% exposure of non accredited to NFRD. (1)(3)
35.2
% trading portfolio exposure
18.6
% sight inter-bank portfolio exposure 
1.6
% derivatives exposure
4.9
(1) The ratios have been prepared with data from the most representative BBVA Group entities that include 98% of total assets. The financial assets analyzed correspond to the
categories of financial instruments valued "At amortized cost", "Fair Value with Changes in Other Comprehensive Income (FVOCI)", "Fair Value with Changes in P&L" and "Non-
negotiable at Fair Value with changes in results". These ratios represent the best estimates available to date.
(2) Regarding the eligibility of an asset, the economic activities of the clients are classified as eligible according to the Delegated Regulations that complement Regulation (EU)
2020/852 of the European Parliament and of the Council. Economic activities covered by the Delegated Acts of Climate Change Mitigation and Climate Change Adaptation are
considered eligible. EU regulation has not been developed for the other environmental goals, therefore eligibility does not cover a wide range of potentially sustainable economic
activities and exposures.
(3) BBVA considers Not Subject to the NFRD those counterparties within the category of “Non-Financial Corporations” that are considered SMEs located in the EU for
regulatory reporting purposes, as well as counterparties with registered offices outside the EU.
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21 Sustainable-finance-taxonomy-article-8-report-eligible-activities-assets-faq_en” published on December 20, 2021
The following have been considered when preparing the ratios: ratios number 3, percentage exposure to central governments and
central banks, number 5, percentage exposure to the trading portfolio, and number 7, derivative exposure percentage, are calculated
on the Group's total assets. The other ratios are calculated using the same methodology as in the definition provided by the European
Commission for the Green Asset Ratio (hereinafter, the GAR), which enters into force on January 1, 2024. Thus the percentages are
calculated on the total assets covered in the GAR, which are all the exposures on the balance sheet, except for the exposures to
central governments, central banks and the trading portfolio.
In addition, to determine eligibility, information has been used on the economic activities of clients based on the National
Classification of Economic Activities (CNAE), in the case of the activities of Spanish companies, or other equivalent standards in the
rest of the geographies where the Group operates. These local classifications by activity have an equivalence to the statistical
classification of economic activities in the European Community (NACE). This information is also available in the computer systems
and is used to assess the specific economic activities of clients, both in internal management (origination, risk assessment) and in the
regulatory area (FINREP). 
Starting in 2022 the companies subject to the Non-Financial Reporting Directive (NFRD) must make public information
corresponding to the economic activities they perform with respect to the Taxonomy. BBVA Group shall incorporate this information
into its analysis on the economic activities covered in the regulation (eligible), allowing greater precision in the measurement of the
economic activities it finances based on the Taxonomy.
The information regarding how the BBVA Group is aligning its objectives and economic activities with the European Taxonomy, the
description of its strategy, the products developed and marketed, as well as the integration of ESG aspects in the relationship with its
customers are included in the chapters "Report on climate change and other environmental and social issues" and "Integration of ESG
aspects in customer relations" within "Additional information" of this report. Likewise, the information regarding the weight of the
financing of the economic activities aligned with the Taxonomy in the global activity of the BBVA Group is broken down in the chapter
“Sustainable finance” of this report. The application of the European Taxonomy within the framework of the sustainable mobilization
of the Group is described in the chapter “Additional information on the Group's sustainability standards and frameworks” of this
report.
Clarifications with respect to the Sustainable Finance Taxonomy ratios
The eligibility ratios mentioned above have been prepared following the regulatory definitions of the European Commission's Green
Asset Ratio (GAR). However, the European Commission allows the option of supplementing the mandatory information with voluntary
information and, along these lines, the EU's Platform for Sustainable Finance recommends that banks include the voluntary
information they deem appropriate.
Currently the methodology of the EU Taxonomy does not allow financial institutions to include in the sustainability ratios any
exposures to companies not subject to the NFRD. Therefore, companies domiciled in a third country outside the EU to which the
Directive does not apply, and companies in the EU which are not subject to this obligation, such as the vast majority of SMEs, are
excluded from the above ratios.
However, the European Banking Authority (EBA) on January 24, 2022, has published the Implementation Guidelines on information to
be disclosed in the framework of the "Report with Prudential Relevance-Pillar III" on ESG matters, where It is requested that, in
addition to the GAR information, entities must report another additional ratio known as BTAR (Banking Book Taxonomy Alignment
Ratio) that includes exposure to non-NFRD counterparties. This ratio will enter into force in June 2024.
In this sense, taking into account that the BTAR ratio would cover the eligible exposures of countries outside the EU, and the
recommendation of the European Commission on voluntary disclosures, the degree of eligibility of global exposures is presented
below following the methodology calculation of the BTAR ratio.
ELIGIBILITY RATIOS ACCORDING TO BTAR METHODOLOGY
% exposure of eligible
economic activities
% exposure of non-
eligible economic
activities
TOTAL(1)(2)(3)
57.4
33.9
(1) Public administrations, central governments and trading portfolio are excluded as they are not part of the Green Asset Ratio (GAR)
(2) The main difference to the ratios calculated according to the Taxonomy methodology is that all exposures are included, both NFRD and Non-NFRD, in order to have a holistic
view of the Group.
(3) Those items excluded in the denominator or numerator of the GAR, such as interbank loans, derivatives, cash or other assets such as Goodwill, are not included in the
components of the ratio.
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2.4.3Alignment of BBVA Group's non-financial information to WEF-IBC
and SASB standards
BBVA has assumed the commitment to disclose in a consistent, reliable and standardized manner the essential aspects of ESG
(environmental, social and governance matters) related to its business. Among the different existing standards, BBVA includes its
non-financial information in the Non-Financial Information Statement (EINF) for the year 2021, included in this report, in accordance
with the Global Reporting Initiative (GRI) guide. Additionally and voluntarily, last year BBVA published for the first time the progress in
terms of ESG disclosures, according to two metrics with great reputation in the market.
WEF-IBC core metrics. BBVA has been one of the first entities worldwide to support the Measuring Stakeholder Capitalism
initiative of the International Business Council (IBC) of the World Economic Forum (WEF)
Sustainability Accounting Standards Board (SASB) - Commercial Banks standards. The Sustainability Accounting
Standards Board establishes standards to guide companies on the disclosure of relevant and consistent financial
information in terms of sustainability.
However, this year a further step has been taken in the commitment to the continuous improvement of transparency and, assuming
responsibility in ESG matters, the rest of the WEF-IBC metrics have also been reported, as well as the SASB - Consumer Finance
standards and SASB - Morgage Finance standards, giving a complete report of both:
WEF-IBC expanded metrics. Along with the core metrics, the expanded metrics allow for a broader and more detailed scope
of the value chain; and convey the impact in a more tangible way.
SASB - Consumer Finance standards and SASB - Morgage Finance standards. With the complete report of these metrics,
the Group's management is reflected and identified more clearly for more accurate decision-making by customers.
More and more companies are reporting their performance according to these two metrics and BBVA will continue to work on its
commitment to satisfy the demands of investors, regulators, customers and other stakeholders; to maintain or improve its ESG
performance.
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WEF-IBC core metrics
Contents index of WEF-IBC. Core metrics
Topic
Metric
Reporting criteria
BBVA Group's response
PRINCIPLES OF GOVERNANCE
Governing purpose
Setting purpose
The British Academy and Colin Mayer,
GRI (102-26),
Embankment Project for Inclusive
Capitalism (World Economic Forum
Integrated Corporate Governance -
EPIC) and others.
NFIS/Strategy/Strategic Priorities,
Our Objectives
NFIS/Report on climate change and
other environmental and social issues
Quality of governing
body
Governing body composition
GRI (102-22), GRI (405-1a), IR 4B.
Corporate Government Annual Report
(hereinafter, CGAR) C.1.1 to C.1.12,
C.2.1 and C.2.2.
Stakeholders
engagement
Material issues impacting stakeholders
GRI (102‑21), GRI (102‑43, GRI
(102-47).
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/
Additional Information on Materiality
Ethical behavior
Anti-corruption:
1.Total percentage of governance body
members, employees and business
partners who have received training on
the organization’s anti-corruption
policies and procedures, broken down
by region.
2. Total number and nature of incidents
of corruption confirmed during the
current year, but related to previous
years; and
3.Total number and nature of incidents
of corruption confirmed during the
current year, related to this year.
GRI (205‑2), GRI (205‑3).
NFIS/Our stakeholders/Society/
Compliance
Protected ethics advice and reporting
mechanisms:
1. Seeking advice about ethical and
lawful behavior and organizational
integrity;
2. Reporting concerns about unethical
or unlawful behavior and lack of
organizational integrity;
3. Discussion of initiatives and
stakeholder engagement to improve
the broader operating environment and
culture, in order to combat corruption.
GRI (102‑17).
NFIS/Our stakeholders/Society/
Compliance
Risk and opportunity
oversight
Integrating risk and opportunity into
business process.
EPIC, GRI (102-15), World Economic
Forum Integrated Corporate
Governance, IR 4D.
NFIS/Our stakeholders/Customers/
Customers safety and protection
NFIS/Report on climate change and
other environmental and social issues/
Management of risks associated with
climate change
PLANET
Climate change
Greenhouse gas (GHG) emissions
GRI (305:1-3), Task Force on Climate-
Related Financial Disclosures
(hereinafter, TCFD) recommendations,
GHG Protocol.
NFIS/Report on climate change and
other environmental and social issues/
Management of direct and indirect
environmental impacts/Management
of direct environmental impacts,
Environmental Footprint Table,
Evolution of the Global Ecoefficiency
Plan Indicators Table
BBVA will continue working on the next
exercises advance the disclosure about
this metric.
TCFD implementation
TCFD Recommendations;
CDSB R01, R02, R03, R04 y R06;
SASB 110; Science Based Targets
initiative.
NFIS/Report on climate change and
other environmental and social issues
BBVA TCFD report.
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Nature loss
Land use and ecological sensitivity
GRI (304-1).
The operations centers and / or offices
owned, leased or managed by BBVA
are located in urban areas far from
protected areas or areas of great value
for biodiversity. For this reason, this
metric is considered non-material at
the present time, the entity undertakes
to follow-up for its report in the future if
necessary.
Freshwater availability
Water consumption and withdrawal in
water‑stressed areas.
SASB CG-HP-140a.1,
Aqueduct water risk atlas tool, World
Resources Institute (hereinafter, WRI).
NFis/Report on climate change and
other environmental and social issues/
Management of direct and indirect
environmental impacts/Management
of direct environmental impacts,
Environmental Footprint Table,
Evolution of the Global Eco-efficiency
Plan Indicators Table
An analysis is carried out by
geographic area (pessimistic 2030
scenario) of the uses through the WRI
tool: Aqueduct Projected Water Stress
Country Rankings; with a result:
- 61.83% of our consumption has a
high or extremely high extraction and
demand ratio;
- 13.74% of our consumption has a
medium extraction and demand ratio;
- 14.43% of our consumption has a low
extraction and demand ratio.
PEOPLE
Dignity and equality
Diversity and inclusion.
GRI (405-1b).
NFIS/Our stakeholders/Employees/
Professional development
Pay equality (%).
GRI (405-2).
NFIS/Our stakeholders/Employees/
Remuneration
Wage level (%)
Ratio of standard entry level wage by
gender compared to local minimum
wage.
Ratio of the annual total compensation
of the best paid person and the median
of the annual total compensation of all
its employees (except the best paid
person).
GRI (202‑1), adapted from the Dodd-
Frank Act, US SEC Regulations.
NFIS/Our stakeholders/Employees/
Remuneration
Risk for incidents of child, forced or
compulsory labour.
GRI (408-1b), GRI (409-1).
BBVA has not identified centers or
suppliers likely to have significant risks
in relation to episodes of forced labor.
Other information/Compliance tables/
GRI Standards content index
Health and well-being
Health and safety - rate of fatalities and
rate of absenteeism.
GRI:2018 (403-9 a y b), GRI:2018
(403-6).
NFIS/Our stakeholders/Employees/
Work environment/Occupational
health and safety
Skills for the future
Training provided - Average hours of
training and average expenditure per
full time employee.
GRI (404-1), SASB HC 101-15.
NFIS/Our stakeholders/Employees/
Professional development
PROSPERITY
Employment and wealth
generation
Absolute number and rate of
employment.
Adapted from GRI (401-1 a and b) in
order to include more metrics on
diversity and inclusion.
NFIS/Our stakeholders/Employees/
Professional development
Economic contribution.
GRI (201‑1), GRI (201‑4).
Other information/Compliance tables/
GRI Standards content index
Financial investment contribution:
1. Total capital expenditures (CapEx)
minus depreciation.
2.Shares buybacks plus dividend
payments
Aligned with IAS 7 and US GAAP ASC
230.
The information that forms part of the
indicator is collected in the
Consolidated Financial Statements (for
example in Notes 4, 17 and 18) and the
Consolidated management report of
BBVA Group.
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Innovation of better
products and services
Total R&D expenses.
US GAAP ASC 730.
The total annual expense and
investment in technological Software
development projects, including both
the cost of external resources and the
cost corresponding to the internal staff
of the teams dedicated to projects
during the 2021 financial year,
amounted to €931m.
Community and social
vitality
Total tax paid
The total global tax borne by the
company, including corporate income
taxes, property taxes, non-creditable
VAT and other sales taxes, employer-
paid payroll taxes, and other taxes that
constitute costs to the company, by
category of taxes.
GRI (201‑1) and GRI (207-4).
NFIS/Our stakeholders/Society/Fiscal
transparency
Notes: For WEB - IBC standards the reporting criteria column is included as they have been developed on the basis of other international standards.
WEF-IBC expanded metrics
Contents index of WEF-IBC. Expanded metrics
Topic
Metric
Reporting
criteria
BBVA Group's response
PRINCIPLES OF GOVERNANCE
Governing Purpose
Purpose-led management
GRI 102-26
NFIS/Strategy/Strategic Priorities, Our Objectives
NFIS/Report on climate change and other environmental
and social issues
Quality of governing
body
Progress against strategic milestones
EPIC
NFIS/Strategy/Main advances in the execution of the
strategy
NFIS/Additional information/Additional information on
Materiality
Remuneration
- How performance criteria in the
remuneration policies relate to the highest
governance body’s and senior executives’
objectives for economic, environmental and
social topics.
- Remuneration policies for the highest
governance body and senior executives for
the following types of remuneration: fixed
pay and variable pay, sign-on bonuses or
recruitment incentive payments,
termination payments, clawbacks,
retirement benefits.
GRI 102-26
NFIS/Our stakeholders/Employees/Remuneration
Ethical behaviour
Alignment of strategy and policies to
lobbying
GRI 415: Public
Policy
The BBVA Group collaborates with organizations that share
its vision and whose activity is aligned with its objectives,
such as industry associations, employer associations,
chambers of commerce and the most prestigious Think
Tanks, which carry out studies on regulatory, financial,
digital, sustainability, financial inclusion and financial
education, in those countries where the Group has a
significant presence.
BBVA makes an effort to be in the sector representation
forums in those countries where it has a presence.
These collaborations are added to the intellectual
contribution to promote the transformation of the sector,
which the Group carries out directly through the research
activity and the development of analyzes of its studies
department. These institutional activities are always carried
out with the utmost transparency, without interfering,
conditioning or influencing the political pluralism of the
societies in which the Group is present.
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Monetary losses from unethical behaviour
SASB 510a.1
For issues related to corruption (including fraud, money
laundering and other concepts included in the definition of
corruption provided in metric GRI 205-3), please refer to the
information included in metric GRI 205-3.
For issues related to competition, please refer to the
information included in the GRI 206 metric.
In relation to the monetary losses incurred in the
“Commercial Banks” industry, please refer to the
information included in the SASB CB 510 a.1 metric (“Total
amount of monetary losses as a result of legal proceedings
associated with fraud , insider trading, antitrust,
anticompetitive behavior, market manipulation, malpractice,
or other laws or regulations related to the financial
industry”). In relation to monetary losses not specific to the
scope of the "Commercial Banks" industry, please refer to
the information included in the GRI 419 metric.
Bad practice is considered to be that related to the
behaviors described in the metric.
There are no monetary losses incurred in 2021 by banking
entities that are members of the BBVA Group as of
December 31, 2021 due to resolutions imposed for price
manipulation or insider trading practices (1).
Risk and
opportunity
oversight
Economic, environmental and social topics
allocation framework
CDSB REQ-02
NFIS/Report on climate change and other environmental
and social issues/ Management of direct and indirect
environmental impacts
PLANET: EXPANDED METRICS AND DISCLOSURES
Climate change
Paris- alligned GHG emissions targets
Define and report progress against time-
bound science-based GHG emissions
targets that are in line with the goals of the
Paris Agreement – to limit global warming
to well below 2°C above
pre-industrial levels and pursue efforts to
limit warming to 1.5°C.
Science Based
Targets initiative
NFIS/Report on climate change and other environmental
and social issues/ Management of direct and indirect
environmental impacts
Impact of GHG emissions
US EPA fact sheet
on the Social Cost
of Carbon (2016),
Natural Capital
Protocol (2016),
ISO 14008:
Monetary
valuation of
environmental
impacts and
related
environmental
aspects (2019),
Value Balancing
Alliance
NFIS/Report on climate change and other environmental
and social issues/ Management of direct and indirect
environmental impacts
Nature loss
Land use and ecological sensitivity
New metric
Since BBVA is a financial entity, most of its suppliers are
technological and there is no use of the land for forestry,
agriculture or mining, this metric is considered non-material
since the breakdowns included, land area used for the
production of plants, animals or mineral products, are not
applicable to BBVA's activity or its supply chain.
Impact of land and conversion
Natural Capital
protocol (2016),
ISO 14008
Monetary
valuation of
environmental
impacts and
related
environmental
aspects (2019),
Value Balancing
Alliance.
BBVA's economic activity and its products and services
have no significant impact on biodiversity (neither positive
nor negative), since its operations centers and/or offices are
located in urban areas. For this reason, it is considered that
this metric is not material at present, and the entity
undertakes to follow up on its report in the future if
necessary.
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Freshwater
availability
Impact of freshwater consumption and
withdrawal
Natural Capital
protocol (2016),
ISO 14008
Monetary
valuation of
environmental
impacts and
related
environmental
aspects (2019),
Value Balancing
Alliance.
Due to the fact that the economic activity of a financial entity
such as BBVA, whose consumption and extraction of water
are those of the activity of its offices and its restoration, this
metric is considered non-material, since both the extraction
and consumption are considered insignificant.
Air Pollution
Air pollution
GRI 305‑7
BBVA's emissions of other types of pollutants into the
atmosphere are mainly:
- NOx: 17,077.55 t NOx
- SOx: 2,593.25 tSOx
These data only consider the emissions due to the use of
fuels in the installations of BBVA buildings and branches
located in urban zones. The factors used are those
published by the European Environmental Agency: "EMEP/
EEA Air Contaminant Emission Inventory Guidebook 2019"
for the "Commercial / Institutional: Stationary" sector, "Tier
1" typology for each type of fuel.
Impact of air pollution
Natural Capital
protocol (2016),
ISO 14008
Monetary
valuation of
environmental
impacts and
related
environmental
aspects (2019),
Value Balancing
Alliance.
For BBVA, air pollution does not have a significant impact
due to the activities it carries out. Despite this, its
management is considered relevant, as reflected in the
Global Eco-efficiency Plan. However, at the date of the
report, there is no methodology or reliable data source that
allows calculating the impact of air pollution linked to the
company's own activity.
Water pollution
Nutrients
SASB CN0101‑11
Given that in the nature of BBVA's activities, no nitrogen,
phosphorus or potassium is present in fertilizers, this is
considered a non-material metric, since its activities do not
cause ecological or public health problems in this regard.
Impact of water pollution
Natural Capital
protocol (2016),
ISO 14008
Monetary
valuation of
environmental
impacts and
related
environmental
aspects (2019),
Value Balancing
Alliance.
Due to the fact that the economic activity of a financial
institution such as BBVA, whose effluents are those of the
activity of its offices and its restoration, this metric and its
different breakdowns are considered non-material, since the
discharges are considered not significant and comply with
the regulations of the areas in which they are located.
Solid waste
Single- use plastics
New metric
NFIS/Report on climate change and other environmental
and social issues/Management of direct and indirect
environmental impacts/Management of direct
environmental impacts, Environmental Footprint Table,
Evolution of the Global Eco-efficiency Plan Indicators Table
Impact of solid waste disposal
Natural Capital
protocol (2016),
ISO 14008
Monetary
valuation of
environmental
impacts and
related
environmental
aspects (2019),
Value Balancing
Alliance.
For BBVA, the generation and management of waste does
not have a significant impact due to the activities it carries
out.
However, for BBVA it is important to properly manage them
and this is reflected in their commitments in the Global Eco-
efficiency Plan or in the ISO 14001 or zero waste
certifications that they have implemented. Although there is
currently no reliable methodology or source from which to
take the impact values, work will continue in the coming
years to advance in the dissemination of this metric.
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Resource availability
Resource circularity
WBCSD Circular
Transition
Indicators
Ellen MacArthur
Foundation
Due to the economic activity of BBVA, the only products to
which this metric refers and to which it can be alluded in the
company, are those originating from the activity of the
offices and the related restaurants. In this way, and since the
volume of these products is not significant and that the
financial activity related to BBVA's business is completely
separated from them, this metric is considered non-
material.
PEOPLE: EXPANDED METRICS AND DISCLOSURES
Dignity and equality
Pay gap (%, #)
- Mean pay gap of basic salary and
remuneration of full-time
relevant employees based on gender
(women to men) and indicators of diversity
-Ratio of the annual total compensation for
the organization’s highest-paid individual in
each country of significant operations to
the median annual total compensation for
all employees
Adapted from UK
Government
guidance on
gender and
ethnicity pay gap
reporting, GRI
102-38
NFIS/Our stakeholders/Employees/Remuneration
Discrimination and harassment incidents
(#) and the total amount of monetary
losses ($)
GRI 406-1,
Adapted from
SASB FR-310a.4
NFIS/Our stakeholders/Employees/Professional
development/Diversity, inclusion and different capacities
Freedom of association and collective
bargaining at risk (%)
SASB CN0401-17,
GRI 407-1, WDI 7.2
NFIS/Our stakeholders/Employees/Work environment/
Freedom of association and representation
Human rights review, grievance impact &
modern slavery (#, %)
GRI 412-1, UN
Guiding Principles,
GRI 408-1a,
Adapted from
GRI 408-1a and
GRI 409-1,
WDI 7.5
NFIS/Our stakeholders/Society/Commitment to Human
Rights
Living wage (%)
MIT Living Wage
Tool, EPIC
NFIS/Our stakeholders/Employees/Remuneration
Health and
well‑being
Monetized impacts of work-related
incidents on organization (#, $)
Adapted indicator
based on
European
Commission, Safe
Work Australia
BBVA is working to develop methodologies that allow
calculating the monetary impacts of work-related incidents
within the Organization, in order to be able to report this
metric in the future financial years.
Employee well-being (#, %)
GRI:2018
403-10a&b, EPIC,
Adapted from
GRI:2016 403-2a
NFIS/Our stakeholders/Employees/Work environment/
Occupational health and safety
Skills for
the future
Number of unfilled skilled positions (#, %)
WBCSD
Measuring Impact
Framework
Methodology
Version 1.0
(2008)
Banking activities and the functions that derive from them
require professionals trained in different areas of expertise
and knowledge in certain essential disciplines for the
operation of the company. BBVA has three main challenges
when developing a talent strategy:
- Prepare for technology-driven disruptions, identify the
skills and experience needed to compete in the future, and
attract and retain people with those skills.
- Identify the skills and experience needed to compete in the
future. Skills become obsolete faster than ever.
- Attract and retain people with those skills. The new
generations have different needs and expectations, in line
with the new demands of customers: ability to work flexibly
and continue on the path of promotion, diversity and
inclusion practices, reputation, promotion of innovation
efforts, etc.
NFIS/Our stakeholders/Employees/Professional
development/Training
Monetized impacts of training – Increased
earning capacity as a result of training
intervention (%, $)
Adapted from
OECD, WDI 5.5
NFIS/Our stakeholders/Employees/Professional
development/Training
PROSPERITY: EXPANDED METRICS AND DISCLOSURES
Employment and
wealth generation
Infrastructure investments and services
supported
GRI 203-1
NFIS/Our stakeholders/Society/Contribution to society
Significant indirect economic impacts
GRI 203-2
NFIS/Our stakeholders/Society/Contribution to society
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Innovation of better
products and
services
Social value generated (%)
Adapted from GRI
(FiFS7 + FiFS8)
and SASB
FN0102-16.a, EPIC
BBVA is working to develop methodologies that allow it to
calculate this ratio and to be able to report this metric in
future financial years.
Vitality Index
Percentage of gross revenue from product
lines added in last three (or five) years,
supported by narrative that describes how
the company innovates to address specific
sustainability challenges
Adapted from
OECD Oslo
Manual Section
8.3.1
BBVA is working, through the involvement of different areas
of the Company, to develop systems in order to indetify new
product lines that allow addressing specific sustainability
challenges and be able to report this metric in future
financial years.
Community and
social vitality
Total Social Investment ($)
CECP Valuation
Guidance
NFIS/Our stakeholders/Society/Contribution to society
Additional tax remitted
Adapted from GRI
201-1
NFIS/Our stakeholders/Society/Fiscal transparency
Total tax paid by country for significant
locations
Adapted from GRI
201-1
NFIS/Our stakeholders/Society/Fiscal transparency
Notes:
For WEB - IBC standards the reporting criteria column is included as they have been developed on the basis of other international standards.
(1) The concept of "monetary losses" includes the amounts paid, provisionally or definitively (without defense expenses), by banking entities that are members of the BBVA
Group as of December 31, 2021, during the 2021 financial year, excluding those derived from merely internal claims (customer services or customer advocate). The Fixing Rate
as of 12/31/2021 is applied as the exchange rate.
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SASB-Commercial Banks
Contents index SASB. Commercial Banks
Topic
Metric
BBVA Group's response
Data security
(1) Number of data breaches,
(2) Percentage involving personally identifiable
information (PII),
(3) Number of account holders affected.
NFIS/Our stakeholders/Customers/Customer safety and
protection
BBVA will continue working on the future exercises to
advance in the dissemination of this metric.
Description of approach to identifying and
addressing data security risks
NFIS/Our stakeholders/Customers/Customers safety and
protection
Financial inclusion and capacity
building
(1) Number and (2) amount of loans outstanding
qualified to programs designed to promote small
business and community development.
BBVA is working to develop a data identification and
quantification system in line with its social standard in order
to be able to report this metric in future years.
(1) Number and (2) amount of past due and non-
accrual loans qualified to programs designed to
promote small business and community
development.
Number of no-cost retail checking accounts
provided to previously unbanked or
underbanked customers.
Number of participants in financial literacy
initiatives for unbanked, underbanked, or
underserved customers.
During the 2021 financial year, BBVA reports the number of
participants in financial education and technical training
initiatives. However, it will continue working to develop and
provide the required information, in those geographies
where it is possible due to its specific regulation.
Incorporation of Environmental,
Social, and Governance Factors in
credit analysis
Commercial and industrial credit exposure, by
industry.
NFIS/Report on climate change and other environmental
and social issues/Management of risks associated with
climate change
Description of approach to incorporation of
environmental, social, and governance (ESG)
factors in credit analysis.
NFIS/Report on climate change and other environmental
and social issues/Management of risks associated with
climate change
Business Ethics
Total amount of monetary losses as a result of
legal proceedings associated with fraud, insider
trading, anti-trust, anti-competitive behavior,
market manipulation, malpractice, or other
related financial industry laws or regulations.
For issues related to corruption (including fraud, money
laundering and other concepts included in the definition of
corruption provided in metric GRI 205-3), please refer to the
information included in metric GRI 205-3.
For questions related to competition, please refer to the
information included in the GRI 206 metric.
There are no monetary losses incurred in 2021 by banking
entities that are members of the BBVA Group as of
December 31, 2021 due to resolutions imposed due to price
manipulation or insider trading practices in the “Commercial
Banks” industry.
Monetary losses of €9.8m incurred by BBVA, S.A. are
included. for judicial decisions (and transactional
agreements reached in legal proceedings) derived from
alleged breaches of Law 57/1968, on the collection of
advance amounts in the construction and sale of housing(1).
Description of whistleblower policies and
procedures.
NFIS/Our stakeholders/Society/ Compliance
Systemic Risk Management
Global Systemically Important Bank (G-SIB)
score, by category.
Financial information/Solvency
Description of approach to incorporation of
results of mandatory and voluntary stress tests
into capital adequacy planning, long-term
corporate strategy, and other business activities.
Financial information/Solvency
NFIS/Strategy/Main advances in the execution of the
strategy
Activity metrics
(1) Number and (2) value of checking and
savings accounts by segment: (a) personal and
(b) small business.
Data includes information of BBVA Spain, BBVA Mexico,
BBVA Colombia, BBVA Peru. See table (1) below.
(1) Number and (2) value of loans by segment:
(a) personal, (b) small business, and (c)
corporate.
Data includes information of BBVA Spain, BBVA Mexico,
BBVA Colombia, BBVA Peru. See table (2) below.
(1) It is considered bad practice that related to the behaviors described in the metric. Amounts related to claims related to alleged lack of transparency
or vices in the consent are not included, as they are considered outside the object of the metric.
For the purposes of this metric, the “Commercial Banks” industry is understood as Business and Corporation Banking (including Real Estate).
The concept of "monetary losses" includes the amounts paid, provisionally or definitively (without defense expenses), by banking entities that are
members of the BBVA Group as of December 31, 2021, during the 2021 financial year, excluding those derived from merely internal claims (services of
customer service or customer advocate). The Fixing Rate as of 12/31/2021 is applied as the exchange rate.
As a consequence of these monetary losses, in the ordinary course of their business, the affected entities carry out an analysis of them and proceed to
adopt a series of corrective measures, among which are the making of adjustments in internal operations or the adaptation of the corresponding
documentation, such as the requirements for opening and maintaining accounts with real estate developers.
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(1) CURRENT AND SAVINGS ACCOUNTS ON NOVEMBER 30, 2021 (NUMBER IN THOUSANDS, VALUES IN MILLIONS.
EUROS)
Number
Value
Personal
63,143
146,557
SME
2,788
23,806
(2) LOANS ON NOVEMBER 30, 2021 (NUMBER IN THOUSANDS, VALUES IN MILLIONS. EUROS)
Number
Value
Personal
27,855
114,309
SME
8,271
24,021
Corporate
2,696
97,669
SASB-Consumer Finance
Content index SASB. Consumer Finance
Topic
Metric
BBVA Group's response
Customer Privacy
Number of account holders whose information is
used for secondary purposes
One of the requirements for clients to be able to obtain the
benefits associated with the Election Account is the linking of
products, that is, that in addition to the account itself, the client
contracts or has contracted any of the products detailed in the
contract; for example, insurance, pension plans, funds or
financial products offered by BBVA. For this, BBVA needs to
obtain from the insurers and managers of the financial products
that have contracted certain personal data of the clients, in order
to verify if you meet the link requirement with respect to them, to
verify that the sufficient link with BBVA and not charge
commissions where appropriate.
This information is requested on a monthly basis so that BBVA
can verify compliance with the linkage requirements related to
insurance and financial products in accordance with the
conditions established in the Election Account contract.
As of December 31, 2021, 6.2 million customers have contracted
this product.
Total amount of monetary losses as a result of legal
proceedings associated with customer privacy
Monetary losses of €634 thousand are reported incurred in 2021
by banking entities that are members of the BBVA Group as of
December 31, 2021, as a result of court rulings (and
transactional agreements reached in court proceedings) as well
as administrative fines imposed in procedures related to the
privacy of natural persons, including their right to honor (2) (4).
Data Security
(1) Number of data breaches, (2) percentage
involving personally identifiable information (PII),
(3) number of account holders affected
NFIS/Our stakeholders/Customers/Customers safety and
protection
Card-related fraud losses from (1) card-notpresent
fraud and (2) card-present and other fraud
At Group level, during the financial year 2021, losses have been
recorded for a value of €74.4m, in case of fraud related to the
absence of a card, and €20.2m with the presence of a card.
Information that includes data from Argentina, Colombia, Spain,
Mexico, Peru, Turkey, Uruguay and Venezuela.
Description of approach to identifying and
addressing data security risks
NFIS/Our stakeholders/Customers/Customers safety and
protection
Selling Practices
Percentage of total remuneration for covered
employees that is variable and linked to the amount
of products and services sold
NFIS/Our stakeholders/Employees/Remuneration
Approval rate for (1) credit and (2) pre-paid
products for applicants with FICO scores above
and below 660
It is not applicable to BBVA's current business model because it
does not have presence in the USA. Disclosure of this metric is
not excluded if its applicability is extended to other places where
BBVA is present or the activity is resumed in the United States.
(1) Average fees from add-on products, (2) average
APR, (3) average age of accounts, (4) average
number of trade lines, and (5) average annual fees
for pre-paid products, for customers with FICO
scores above and below 660
It is not applicable to BBVA's current business model because it
does not have presence in the USA. Disclosure of this metric is
not excluded if its applicability is extended to other places where
BBVA is present or the activity is resumed in the United States.
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(1) Number of complaints filed with the Consumer
Financial Protection Bureau (CFPB), (2) percentage
with monetary or non-monetary relief, (3)
percentage disputed by consumer, (4) percentage
that resulted in investigation by the CFPB
It is not applicable to BBVA's current business model because
the group does not have presence in the United States. However,
BBVA has tools for communication, monitoring and response to
claims or complaints submitted by customers, reported in this
report to respond to other metrics. In caset that its applicability
is extended to other places where BBVA has presence or activity
is resumed in the United States, BBVA will analyze the
materiality of the metric for its inclusion in future reports.
Total amount of monetary losses as a result of
legal proceedings associated with selling and
servicing of products
Monetary losses of €2.5m are reported, incurred in 2021 by
banking entities that are members of the BBVA Group as of
December 31, 2021, as a result of court rulings (and
transactional agreements reached in court proceedings) in
which condemns the entity for lack of transparency and/or vice
in consent (but not for abusiveness when it is not preceded by a
transparency analysis) in the field of consumer financing
(excluding micro-enterprises and the self-employed when they
do not act as consumers) .
Amounts derived from administrative sanctions are not included
(for this purpose, please see metrics GRI 417-2 and GRI 419) (2)
(3).
Activity metrics
Number of unique consumers with an active (1)
credit card account and (2) pre-paid- debit card
account
BBVA will continue working on
future exercises to advance in the dissemination of this metric.
Number of (1) credit card accounts and (2) pre-
paid debit card accounts
On December 31, 2021, the data at Group level amounts to
25,255 thousand credit cards and 76,411 thousand debit cards
(1).
(1) Includes information from Mexico, Turkey, Argentina, Colombia, Peru, Uruguay and Spain
(2) The concept of "monetary losses" includes the amounts paid, provisionally or definitively (without defense expenses in general), by the entity in question, during the 2021
financial year, excluding those derived from merely internal claims (defense services). customer service or customer advocate). The Fixing rate as of 12/31/2021 is applied as
the exchange rate.
(3) As a result of said judgments (and transactional agreements), the affected entities, in the ordinary course of their business, carry out an analysis of them and proceed to
adopt a series of corrective measures, among which are the adaptation of the documentation or adjustment of contract conditions.
(4) As a result of said judicial rulings, agreements and administrative fines, the affected entities, in the ordinary course of their business, carry out an analysis of them and
proceed to adopt a series of corrective measures, among which are the adaptation of documentation, making adjustments to internal operations or implementing changes to
privacy policies.
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SASB-Mortgage Finance
Content index SASB. Mortgage Finance
Topic
Metric
BBVA Group's response
Lending Practices
(1) Number and (2) value of residential mortgages of
the following types: (a) Hybrid or Option Adjustable-
rate Mortgages (ARM), (b) Prepayment Penalty, (c)
Higher Rate, (d) Total, by FICO scores above or below
660
It is not applicable to BBVA's current business model because the
group does not have presence in the United States. In case that its
applicability is extended to other places where BBVA is present or
activity is resumed in the United States, BBVA will analyze the
materiality of the metric for its inclusion in future reports.
(1) Number and (2) value of (a) residential mortgage
modifications, (b) foreclosures, and (c) short sales or
deeds in lieu of foreclosure, by FICO scores above and
below 660
It is not applicable to BBVA's current business model because the
group does not have presence in the United States. In case that its
applicability is extended to other places where BBVA is present or
activity is resumed in the United States, BBVA will analyze the
materiality of the metric for its inclusion in future reports.
Total amount of monetary losses as a result of legal
proceedings associated with communications to
customers or remuneration of loan originators
Monetary losses of €20.5m are reported, incurred in 2021 by
banking entities that are members of the BBVA Group as of
December 31, 2021, as a result of court rulings (and transactional
agreements reached in court proceedings) in which the entity is
condemned for lack of transparency and/or vice in the consent (but
not for abusiveness when it is not preceded by a transparency
analysis, except as indicated in the following paragraph) in the field
of mortgage financing to individuals when they mortgage their
home, either as collateral for a loan for the purchase of the same or
for the purchase of another property.
Although these are not assumptions that are the subject of the
metric because the lack of transparency and/or vices in consent are
not discussed, but only abusiveness, because they are specific to
the "Mortgage Finance" industry, monetary losses of €13 .8m
incurred in 2021 by BBVA, S.A. as a result of legal proceedings
arising from claims associated with mortgage financing expenses for
consumers.
Amounts derived from administrative sanctions are not included (for
this purpose, please see metrics GRI 417-2 and GRI 419) (1) (2).
Description of remuneration structure of loan
originators
NFIS/Our stakeholders/Employees/Remuneration
Discriminatory
Lending
(1) Number, (2) value, and (3) weighted average Loan-
to-Value (LTV) ratio of mortgages issued to (a)
minority and (b) all other borrowers, by FICO scores
above and below 660
It is not applicable to BBVA's current business model because the
group does not have presence in the United States. In case that its
applicability is extended to other places where BBVA is present or
activity is resumed in the United States, BBVA will analyze the
materiality of the metric for its inclusion in future reports.
Total amount of monetary losses as a result of legal
proceedings associated with discriminatory mortgage
lending
No monetary losses have been incurred in financial year 2021 by the
banking entities that make up the BBVA Group as of December 31,
2021, as a result of court rulings imposed in procedures associated
with discriminatory practices in the granting of mortgage financing
to individuals when they mortgage their home. , either in guarantee
of a loan for the acquisition of the same or for the acquisition of
another property. For these purposes, discriminatory practices are
understood as those conducts that favor the granting of mortgages
to natural persons on the basis of criteria not strictly based on
objective conditions of credit risk (3).
Description of policies and procedures for ensuring
non-discriminatory mortgage origination
NFIS/Report on climate change and other environmental and social
issues/Management of risks associated with climate change
Environmental Risk to
Mortgaged Properties
(1) Number and (2) value of mortgage loans in 100-
year flood zones
NFIS/Report on climate change and other environmental and social
issues/Management of risks associated with climate change
(1) Total expected loss and (2) Loss Given Default
(LGD) attributable to mortgage loan default and
delinquency due to weatherrelated natural
catastrophes, by geographic region
NFIS/Report on climate change and other environmental and social
issues/Management of risks associated with climate change
Description of how climate change and other
environmental risks are incorporated into mortgage
origination and underwriting
NFIS/Report on climate change and other environmental and social
issues/Management of risks associated with climate change
Activity metrics
(1) Number and (2) value of mortgages originated by
category: (a) residential and (b) commercial
See table (1) below. The data includes information from BBVA Spain,
BBVA Mexico, BBVA Colombia and BBVA Peru.
(1) Number and (2) value of mortgages purchased by
category: (a) residential and (b) commercial
Recently, BBVA has not carried out any type of activity related to the
acquisition of mortgages and, therefore, this metric is considered
non-material. Due to the possibility that this situation changes,
BBVA will monitor and will report the information requested in this
standard.
(1) The concept of "monetary losses" includes the amounts paid, provisionally or definitively (without defense expenses in general), by the entity in question, during the 2021
financial year, excluding those derived from merely internal claims (services of customer service or customer advocate). The Fixing rate as of 12/31/2021 is applied as the
exchange rate.
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(2) As a consequence of said judgments (and transactional agreements), the affected entities, in the ordinary course of their business, carry out an analysis of them and
proceed to adopt a series of corrective measures, among which are the adaptation of the documentation, the adjustment of the conditions of the contracts or the modification
or elimination of the clauses declared null (eg clause of expenses and floor clauses).
(3) The concept of "monetary losses" includes the amounts paid, provisionally or definitively (without defense expenses), by the entity in question, during the 2021 financial
year, excluding those derived from merely internal claims (customer service or client advocate).
(1) MORTGAGES OPENED ON NOVEMBER 30, 2021 (NUMBER IN THOUSANDS, VALUES IN MILLIONS. EUROS)
Number
Value
Residential
1,667
84,380
Commercial
145
9,743
2.4.4 Additional information on the BBVA Group's sustainability
standards and frameworks
Origination of sustainable finance and Taxonomy of the European Union (EU)
BBVA's approach to the organization of sustainable finance includes financial flows to sustainable assets and finance for clients in
their transition toward a sustainable future:
Finance of activities in the EU for which we use the EU taxonomy. So far, the EU taxonomy includes the objectives for
adaptation and mitigation of climate change.
Financing of activities in the EU with objectives which are not yet included in the taxonomy but which are being developed,
such as other environmental and social objectives, as well as other activities in transition. BBVA is aligned with the updated
taxonomy at any time.
Financing activities outside the EU. BBVA applies the same EU taxonomy but with some flexibility to reflect the differences
in national policies and avoid the exclusion of emerging markets (e.g. CO2 thresholds for vehicles and the agricultural
business). If a local taxonomy is in place, it will be applied.
Other finance not included within the framework of EU Taxonomy, such as financial flows for general corporate purposes .
Emission framework of bonds linked to the Sustainable Development Goals
(SDGs)
BBVA is now one of the most experienced banks in the green bond market. It began its activity in 2007 when it formed part of the
issue of the first green bond by EIB. Since then, the Group has led, structured, advised and placed green and social bonds for its
clients in Europe, Turkey, the United States, Mexico and South America.
In April 2018, BBVA published its framework for the issue of its own sustainable bonds, linked to the United Nations’ Sustainable
Development Goals (SDGs). Under the framework, BBVA can issue three types of bonds:
green bonds: debt instruments whose fund will be allocated to finance new and/or existing projects;
social bonds: debt instruments whose fund will be allocated to finance new and/or existing social projects;
sustainable bonds: debt instruments whose fund will be allocated to finance new and/or existing green projects.
It is a framework aligned with the Green and Social Bond Principles and the Sustainable Bond Guide 2018 of the International Capital
Market Association (ICMA), backed by a solid governance and with a management and strict monitoring of the net funds obtained and
that has an assessment of an independent verification by DNV-GL. The framework is public and available on the BBVA shareholders
and investors website.
The issue of green and social bonds forms part of BBVA's climate change and sustainable development strategy. On the sustainable
market, the Group has since its inaugural issuance in 2018, carried out five public issuances divided between green bonds for €3
billion and social bonds for €2 billion. BBVA published a monitoring report for green and social bonds which includes the impacts of
the bonds issued from 2018 to 2020. It is available on the BBVA Shareholders and Investors web page. Through the funds obtained, a
total of 15,175 companies have benefited with a total of 207,628 employees, avoiding the emission of 2.3 million tons of CO2 into the
atmosphere, a figure equivalent to the annual emissions of over 912,000 cars.
Transactional framework of sustainable products
One of the core elements of BBVA's business model is the integration of the opportunities arising from the contribution toward global
sustainability, thus providing its customers with innovative solutions for financing their investments with positive environmental and
social impacts. Its aim is to foster sustainable financing, assess its strategic impact and boost and manage transformation initiatives
that best respond to the challenges related to climate change and social issues.
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BBVA considers that sustainable finance is an important strategy to help its clients in their change toward sustainability and a
powerful tool to increase corporate responsibility. BBVA is thus committed the development of innovative and sustainable financial
solutions. This framework is in line with this strategy, with the SDGs and with the Paris Agreement, and takes as a reference the
current market standards reflected in the Green Bond Principles, the Social Bond Principles, the Sustainability Bond Guidelines, and
the Green Loan Principles. For more information on these principles, see the section "Participation in international initiatives" in this
Chapter.
The framework is divided into two types of product.
Linked to the SDGs: financial solutions for the client projects, which directly contribute to one or more SDGs. These projects
may be considered as green, social or sustainable according to the use of the funds, in fields such as renewable energies,
energy efficiency, waste management, water treatment and access to services covering essential goods and services such
as housing and inclusive finance. The funds or hedging obtained by green, social or sustainable products within the
framework will not be used for certain excluded activities.
Linked to sustainability: financial solutions that are not based on the use of funds but are eligible based on sustainability
criteria of eligible companies (members of a sustainable index or ESG classification above the industry average) and that
are defined within the framework itself. The market for financial products linked to sustainability is relatively new and it is
growing rapidly, thereby allowing assistance to be given to companies and sectors that do not have specific sustainable
projects to finance, and which are looking for ways to start or expand their path to sustainability. Products linked to
sustainability are intended to facilitate and support economic activity and growth from the environmental and social point of
view. The eligible companies may not be involved in excluded activities.
The framework is public and available on the BBVA Shareholders and Investors website.
2.4.5 Integration of ESG aspects in the clients relations
Integration of ESG aspects in wholesale client relations.
BBVA provides sophisticated financial services to its corporate and institutional clients from the Corporate & Investment Banking
(CIB) units and Corporate and Business Banking (CBB). These clients range from major global corporate and institutional clients with
very complex financial needs and other smaller ones with a more local presence and less sophisticated financial requirements.
Due diligence / customer insight
1.Due diligence process
As well as the customer knowledge and assessment process, known as Know Your Customer (hereinafter, KYC), BBVA has
implemented a ESG data procurement service for its customers in collaboration with EST data suppliers through the creation of
specific sustainability questionnaires by industries with the aim of increasing the knowledge of environmental performance of
customers to allow them to make the best decisions based on data.
For the mining, agro-industry, energy and infrastructure sectors, BBVA carries out enhanced due diligence through an independent
expert and operations in these sectors, where ESG aspects are assessed.
BBVA, within the scope of preparing and defining its industry frameworks governing the credit admission process, has developed an
internal Taxonomy of transition risk in order to classify industries according to their sensitivity to transition risk. In addition, metrics
are identified at the client level to assess their vulnerability and to integrate this aspect into risk and client support decisions. Once
climate risk is incorporated into the Risk Appetite Framework and the business strategy, it also must be included in the day-to-day
risk management, which is a part of the risk decision making that supports the Bank’s clients. More information on this point is
available in the chapter "Integration of climate change into risk decisions" in this report).
BBVA is also developing the admission model with sustainability factors as a fundamental step to support green products.
2.Analysis of environmental and social risks and opportunities.
BBVA was the first bank in the world to use data analytics to calculate the carbon footprint of companies and use it to offer value
solutions to our customers. The calculation of the carbon footprint for companies provides information on the ESG profile of
customers (calculation of the footprint, changes over time, comparison with the average in the sector and similar companies, etc.).
This allows BBVA to categorize its customers and implement advice actions and commercial actions targeted, customized and
adapted to the profile of each customer.
Recently functionalities have been incorporated which allow the definition of energy saving targets, alerts which provide a warning
when the target is not being met, and a comparison of consumption with other companies in the same sector of activity (CNAE),
similar level of turnover and number of employees on the workforce, indicating the percentile of monthly expenses compared with
other comparable companies.
BBVA uses natural language processing techniques for the categorization of the ESG of clients at large scale based on public
information such as corporate customer websites, official registries, news, etc.
BBVA's leadership in digital transformation allows it to take advantage of its digital and data analytics capabilities to offer customized
advice and solutions through the categorization of certain banking transactions. This categorization of transactions will allow it to
initiate a commercial advice conversation which helps its customers to improve their environmental performance.
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As well as promoting the sustainability in the businesses it finances, BBVA Group has adhered to numerous sustainability initiatives,
as specified in the section "Participation in international initiatives" in this report.
ESG support for wholesale clients
BBVA interacts and shares ESG knowledge and best practice with its clients through a variety of mechanisms:
a.Direct support for ESG
To complete the sustainable offer, the ESG Advisory service was created in 2020 to assist global customers in their transition toward
a sustainable future in all sectors of activity. This involves data-driven assessments and guidance to assist customers in undertaking
commitments, each from a different starting point, to align with the Paris Agreement and make progress in terms of the United
Nations 2030 Sustainable Agenda.
Dialog with customers on ESG aspects is based on:
General introduction. General description of how sustainability is evolving in the political and financial context, explaining
the principal regulatory issues, reporting needs, developments in the financial markets, ESG classifications, etc.
Industrial specialization in industries which are facing the biggest challenges for a transition to a low-carbon economy. oil
and gas, energy, automobile manufacturers and auto parts, as well as other industries such as infrastructures, processed
food, beverages, cement, fintechs and pharmaceuticals. Customers are informed on the main challenges and opportunities
for the industry and the dialog is focused on a roadmap for each industry to align with the Paris Agreement commitment.
BBVA provides information for its customers on regulation, technological improvements and the best practices of each
industry. The Group also provides a comparative analysis on how similar companies are performing in terms of ESG,
different alternatives to improve their sustainable profile, and how to establish specific short- and medium-term objectives.
Description of sustainable finance products. BBVA offers customers a list of sustainable products and finance (bonds,
loans, global transactional banking, global markets, equity, mergers and acquisitions)
BBVA directly supports its global and non-global customers to incorporate ESG practices in their business strategies and
transactions by carrying out one-on-one visits, invitation to events, advice on projects with technology and consulting firms and other
advice services.
BBVA customers also have publicity information and a catalog of sustainable products on the transactional banking website. The
Group makes available to its customers product information, sustainability advice and explains their impact on the environment
(savings in electricity consumption with an energy efficiency loan, fuel savings when arranging a loan to renew the vehicle fleet, etc.).
b.ESG knowledge transfer
On the www.bbva.com website, and social media BBVA customers have available information and content on sustainability in general,
best practices, financed transactions, ESG criteria in day-to-day activities, transactions financed, ESG criteria in the daily activities of
companies and individuals, recommendations, etc. There is a team dedicated to the creation and dissemination of knowledge on ESG
issues.
The Group has a sustainability section on its corporate website where seven different categories provide access to informative
content with which BBVA wants to bring the challenges of sustainability and the economy to society. These contents can also be
heard in its podcast "Sustainable Future."
In 2021 over 800 articles were published impacting more than 3.5 million unique users, over 100 podcasts with more than 180,000
downloads, a newsletter with over 3,600 subscribers, more than 100 YouTube videos with over 795,000 views and content on social
media with over 66,000 clicks.
Through social media, BBVA reaches out to people and generates knowledge of ESG issues to generate a positive impact.
In 2021 BBVA initiated a series of sustainability webinars with the aim of spreading and providing people with direct access to the
knowledge of experts in a variety of disciplines. The first of them was organized in December, and will cover how to calculate the
carbon footprint.
Support metrics
In 2021, over 20 global customers were contacted through the ESG Advisory service. Over 300 pitches were also made.
Moreover, in 2021 over 400 ESG commercial and advice visits were made to customers who were presented with a value proposition
with ESG characteristics adapted to their needs and profile (sector, activity, maturity, loyalty to BBVA, risk profile, proposed use of
funds, product and price).
We have also organized events with sustainability-related contents: trends, sustainable finance, risks, opportunities, energy
efficiency, renewable energy, clean transportation and agriculture.
The development of sustainable business in customers' companies, focused on promoting sustainable mobility, energy efficiency and
renewable energy, has led to agreements with third parties for the distribution of electric cars, to enhance energy saving projects and
the installation of solar panels.
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Finally, BBVA, in collaboration with a company specialized in managing European funds from the Next Generation EU program
approved by the European Commission, offers an advisory service to clients who promote Spanish projects related to the ecological
transition and sustainable mobility, among others. More than 1,000 companies have shown interest in this advisory service
Exclusions
As part of its competitive strategy, BBVA does not finance companies or projects in sectors included in the section "Environmental
and social framework" section of this report. In 2021 over 300 groups were classified within this framework.
Integration of ESG aspects in retail customer relations
The retail banking business units include SME banking and household customer banking.
Due diligence / customer insight
1.Due diligence process.
BBVA identifies, accredits and documents the activity carried out by our customers through the Know Your Customer process known
as KYC. BBVA's KYC process has been designed and implemented through a risk approach and allows a better knowledge of our
customers, their transactions and segmentation, channels, jurisdictions and transaction monitoring. KYC is not a static process, but
renewed periodically.
2.Analysis of environmental and social risks and opportunities.
BBVA is the first entity in Spain to offer the calculation of the carbon footprint to its individual customers thanks to its digital and data
analytics capabilities. This new service raises the awareness of the Bank's individual customers on the impact its actions have on the
environment, and help them transition to a more sustainable world. Adding the characteristics of housing (area, energy certification,
etc.) BBVA may value improvements in energy efficiency and offer advice. These recommendations include, for example, simple and
sustainable changes in habits that allow a reduction of the amounts in utility bills. Customers will also be able to see and/or buy one of
the sustainable products offered by BBVA. BBVA also analyzes the portfolio of auto loans and the mortgage portfolio of the retail
banking through the “Valora” tool.
As well as promoting the sustainability in the businesses it finances, BBVA Group has adhered to numerous sustainability initiatives,
as specified in the chapter "Participation in international initiatives" in this report.
ESG support for retail customers
a.Direct support for ESG
BBVA supports its customers to incorporate ESG practices through one-to-one meetings and visits, mass participation events, advice
on projects with technology and consulting firms and other advice services. BBVA advises its customers through digital channels and
its commercial branch network. It is an integrated model of service that ranges from raising awareness to project design and
management of public subsidies.
The managers, mobile banking and the commercial network offer a wide range of sustainable investment and finance products,
adapted to the situation in each of the geographies in which it operates. In Spain, BBVA already offers a sustainable alternative for all
its traditional products for SMEs and individuals. In all the countries, efforts are focused on sustainable mobility, housing reform with
energy efficiency, and the green mortgage.
Retail customers also have publicity information and a catalog of sustainable products on the transactional banking website. BBVA
makes available to its customers product information, sustainability and other advice, explaining product impact on the environment
by giving examples (savings in electricity consumption with leasing plans for LED lighting or an energy efficiency loan, fuel savings
when arranging leasing plans for electric cars / loans for environmentally-friendly cars, etc.).
b.ESG knowledge transfer
The transfer of ESG knowledge to retail customers is carried out in the same way as in the wholesale customer area, as specified in
the above section "I. Integration of ESG aspects in wholesale customer relations."
Support metrics
In 2021, the carbon footprint calculator had more than 500,000 visits.
Some 80 events have been organized in a variety of formats (webinars, panels of experts, forums, working breakfasts, encounters,
etc.) which have impacted 23,473 people: 3,364 connected (14%), 19,264 streaming (82%) and 845 attending in person (4%). They
include content related to sustainability: trends, sustainable finance, risks, opportunities, energy efficiency, renewable energy, clean
transportation and agriculture.
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2.4.6 Contribution to the Sustainable Development Goals
The Sustainable Development Goals (SDGs) were adopted in 2015 within the framework of the United Nations 2030 Agenda for
Sustainable Development and have been signed by 193 countries. The 17 goals seek to eradicate poverty, protect the planet and
ensure prosperity for all. This initiative aspires to involve all interest groups, from governments to companies to civil society. Each of
the objectives, stated with a specific purpose, in turn lists several goals to achieve it and each goal has its own indicators, which serve
to determine the degree of achievement of each objective.
BBVA focuses on contributing to five SDGs through the development of its business, generating a greater positive impact by taking
advantage of the multiplier effect of banking. These SDGs are: 7, 12 and 13 (Climate Action); and 8 and 9 (Inclusive growth).
Additionally, BBVA contributes significantly to these and other SDGs through the direct impacts of its activity and through its
investment in the community.
Impact metrics
BBVA integrates the SDGs in its Sustainability Policy and in its Corporate Social Responsibility Policy, to contribute to them through
its direct impact as a company, the development of its business, its social action and the alliances to which BBVA is attached. To
report on this impact, methodological guidelines published by GRI, United Nation Global Compact and the World Business Council for
Sustainable Development22 and by the World Economic Forum have been used23.
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22 GRI, the United Nations Global Compact and the World Business Council for Sustainable Development -WBCSD- (2016). SDG Compass. The guide for business action on the
SDGs.
23 World Economic Forum (2020). Toward Common Metrics and Consistent Reporting of Sustainable Value Creation.
1.Planet
SDG 7 AFFORDABLE AND CLEAN ENERGY
2021
2020
Direct impact
Environmentally certified area in m2 (%) (1)
39%
41%
Electricity usage per employee (MWh/occup)
5.76
6.02
Reduction of electricity usage per employee (%) (2)
(14)%
(10)%
Electricity coming from renewable sources (%) (2)
79%
71%
CO2 emissions per employee (T CO2/occup) (3)
0.94
0.80
CO2 emission reduction per employee (TCO2/occup) (2) (3)
(60)%
(66)%
Emissions offset (%)
100%
100%
Energy consumed (megawatt-hour)
695,140.28
717,011.28
Join RE 100
Indirect impact on our
clients
Financing of renewable energy projects (million €)
846
414
Carbon footprint calculator (number of enterprise users)
11,492
2,174
CO2 emissions avoided through the issuing of green bonds (T of CO2)(4)
n/a
1,307,860
Renewable energy generated from the issuing of green bonds (GWh/year)(4)
n/a
5,703
(1) The following seals/certifications are considered: Leed, ISO 14001, ISO 50001, EDGE, Zero Waste, WWWF Green Office, Green Seal. Previously this indicator was Employees
in certified buildings (%)
(2) With respect to base year 2019 (2020 consumptions are distorted by the effect of the pandemic)
(3) Included emissions Scope 1 (fuels in facilities and fleet and refrigerant gases), Scope 2 (electricity consumption; Market-based method) and Scope 3 (waste management,
business trips by plane and train and employee displacement)
(4) Data 2021 not available at the date of publication of this report.
SDG 12 RESPONSIBLE CONSUMPTION AND PRODUCTION
2021
2020
Direct impact
Reduction of water consumed per employee (%) (1)
(5)%
(5)%
Reduction of paper consumed per employee (%) (1)
(32)%
(34)%
Water consumption per employee (m3/occup)
17.9
17.98
Paper consumption per employee (kg/occup)
33.8
32.65
Public water supplied (millions of cubic meters)
1.87
1.92
Paper consumed (T)
3,636
3,521
Hazardous waste  (T)
119.55
31.35
Non-hazardous waste (T)
4,198
3,250
Waste recycled (T)
2,402
1,154
% contracts awarded to certified suppliers
97%
97%
% local suppliers/total suppliers
98%
97%
Indirect impact on our
clients
Wastewater treated from the issuing of green bonds (m3/year) (2)
n/a
12,141,005
Waste treated from the issuing of green bonds (T/year) (2)
n/a
349,828
(1) With respect to base year 2019 (2020 consumptions are distorted by the effect of the pandemic)
(2) Data 2021 not available at the date of publication of this report.
SDG 13 CLIMATE ACTION
2021
2020
Direct impact
Scope 1 emissions (tons of CO2e) (1)
49,639
12,235
Scope 2 emissions (tons of CO2e) market-based method
42,355
68,155
Scope 2 emissions (tons of CO2e) location-based method
202,492
243,033
Scope 3 emissions (tons of CO2e) derived from plane business trips (2)
9,432
5,843
Indirect impact on our
clients
Green bond issued (€ million)
1,000
Pledge 2025: green mobilization (€ million)
22,042
10,747
Wholesale loan portfolio exposed to sectors sensitive to transition risks (%)
9.0%
9.1%
Total amount of operations analyzed under the Equator Principles (€ million)
18,648
12,061
(1) In the 2020 Scope 1 emissions, only those derived from the consumption of fuels in our facilities were taken into account. In the 2002 Scope 1 emissions1 , this scope has
been expanded to include emissions from the use of fuels in our vehicle fleets and refrigerant gases used in our air conditioning installations.
(2) In the 2020 Scope 3 emissions, only emissions from air travel were taken into account. In 2021, this scope has been expanded to include emissions from waste
management, train travel and employee commuting to work.
116
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2.Prosperity
SDG 8 DECENT WORK AND ECONOMIC GROWTH
2021
2020
Direct impact
Financial value created: gross income (€ million)
21,066
20,166
Number of employees
110,432
123,174
Number of employees with different capacities
589
797
Number of suppliers
3,332
3,582
Suppliers annual turnover(€ million)
5,966
6,906
Indirect impact on our
clients
Financing for social entrepreneurs in Momentum Program (€ million)
1.2
Financing for businesses in neighborhoods with limited resources (€ million)
49.24
1,021.91
Businesses benefiting by social bonds issued (number) (1)
n/a
15,175
People (employees) benefiting by social bonds issued (number) (1)
n/a
207,628
Social bond issued (€ million)
1,000
1,000
Impact on community
investment
Investment in entrepreneurial initiatives (€ million)
8.0
7.7
People benefiting from initiatives to support entrepreneurship (million)
2.8
2.6
Entrepreneurs who receive financial support (million)
2.8
2.6
Entrepreneurs who receive non-financial support (number)
14,115
4,092
Unique users for pages with content related to entrepreneurship (million)
280,558
n.a.
(1) Data 2021 not available at the date of publication of this report.
SDG 9 INDUSTRY, INNOVATION AND INFRASTRUCTURE
2021
2020
Direct impact
Number of clients (million)
81.7
78.4
Financing for social infrastructure (€ million)
2,868
3,009
Impact on community
investment
Investment in science and research (€ million)
21.8
26.0
People benefiting from science and research initiatives (million)
6.3
3.6
(1) Includes people reached directly and through content (single user).
SDG 11 SUSTAINABLE CITIES AND COMMUNITIES
2021
2020
Indirect impact on our
clients
Loans financing low-income neighbourhood housing (€ million)
96
621
Social housing policy: refinancing agreements 
84,600
85,000
Social housing granted to public entities 
1,000
1,000
Mortgage loans (€ million)
91,324
91,428
Consumer loans (€ million)
31,026
29,571
Credit card loans (€ million)
12,936
12,016
Impact on community
investment
Investment in initiatives to support culture (€ million)
5.3
10.0
People benefiting from initiatives supporting culture (million)
1.9
1.4
(1) Includes people reached directly and through content (single user).
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3.People
SDG 4 QUALITY EDUCATION
2021
2020
Direct impact
Investment in employee training (€ million)
36
31.8
Training per employee (hours per employee)
44.8
41.4
Employees who receive training (% of the total)
98%
92%
Employees who have finished the basic course on sustainability
57,210
31,589
Indirect impact on our
clients
% Digital clients who use financial health features (Spain) 
53.3%
39.9%
Impact on community
investment
Investment in  education  programs (€ million)
58
43
Beneficiaries education for society (million)
0.3
0.6
Unique users who acquire open knowledge through ”Aprendemos juntos” (million)
18.5
13.3
BBVA volunteers who participate in Education initiatives (number)
2.5
1.7
Unique users that visit content on sustainability in www.bbva.com (number)
3.6
0.9
SDG 5 GENDER EQUALITY
2021
2020
Direct impact
% Women on the workforce
53%
54%
% Women board members
33%
33% 
% Women in senior management positions
27%
32%
% women in management positions
36%
43%
Promotions of women (% of total)
52%
54%
Women new hires (% of total)
49%
53%
Wage gap (%)
0.6%
1.1%
Indirect impact on our
clients
Loans to female entrepreneurs (€ million)
237
244
Gender Bonds intermediated (€ million)
%
23
Impact on community
investment
% of clients Microfinance Foundation (women)
59%
60%
Bloomberg Gender-Equality Index
BBVA Microfinance Foundation, top global contributor to gender equality initiatives
according to the OECD
SDG 10 REDUCED INEQUALITIES
2021
2020
Direct impact
Number of ATMs (units)
29,148
31,000
Number of branches (units)
6,083
7,432
Indirect impact on our
clients
Financing for financial inclusion (€ million)
404
170
Number of clients belonging to financial inclusion segment Mexico (million)
8.3
7,6 
Impact on community
investment
Financing for vulnerable entrepreneurs (€ million) (1)
1,114
944
Total number of Microfinance Foundation credit clients at the end of the year
(million)
0.86
0.84
% of Microfinance Foundation clients (rural)
34%
32%
% of Microfinance Foundation clients (primary education at most)
35%
38%
Investment in financial education programs and initiatives (€ million)
3.3
2.7
Beneficiaries of financial education programmes (million)
0.7
0.3
(1) 96.5% of clients are economically or socially vulnerable
118
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4.Governance
SDG 16 PEACE, JUSTICE AND STRONG INSTITUTIONS
2021
2020
Direct impact
Corporate purpose that connects the main business with benefiting society
Governance body with ESG competencies
Taxes paid (€ million)
8,215
8,325
Anti-corruption policy
Supplier ethics code
BBVA and human rights
Corporate Social Responsibility Policy
Employees who have received code of conduct training
104,476
115,334
Employees who have received anti-corruption policy training
71,470
77,184
Complaints received through complaint channels
1,748
1,417
Employees who have received anti-money laundering training
97,106
97,573
Anti Money Laundering: nº investigation files
141,850
167,127
Anti Money Laundering: nº suspicious transactions reported to authorities
78,421
82,361
Anti Money Laundering: Engagement with governmental agencies and international
organizations
Indirect impact on our
clients
Environmental and social framework sectors: energy, mining, defense,
infrastructure and agribusiness
Human Rights Action Plan
Number of complaints to the banking authority for every 10,000 active customers
10
13
Average time to resolve complaints (calendar days)
5
11
SDG 17 PARTNERSHIP FOR THE GOALS
2021
2020
Direct impact
RE 100; GECV, re -Source
BBVA chairs REDI, the Business Network for LGTBI Diversity and Inclusion in
Spain
✔ (member)
ERG (Employee Resource Group) Be Yourself, joining the United Nations
standards of conduct for the LGTBI community, joining REDI (Corporate Network
for Diversity and Inclusion in Spain), Inspiring Girls
Indirect impact on our
clients
Signatory of the Principles for Responsible Banking and the Principles for
Responsible Investment
Promoter of Green Bond Principles and Social Bond Principles
Member of regional (EBF) and local (AEB, ABM Asobancaria, etc.) banking
associations
Signatory of sectoral agreements: ANESE, Faconauto
Signatory of the UNEP FI Collective Commitment to Climate Action
Signatory of the Net Zero Banking Alliance
n/a
Collective Committment to Financial Education & Inclusion
n/a
Impact on community
investment
Number of volunteers (employees)
9,066
9,734
Number of hours of volunteer work
26,577
73,991
Member of United Nations Global Compact
Member of the Thun Group of Banks on Human Rights
Signatory of the Equator Principles
Member of local, regional and international organizations that promote CSR
(Seres, CSR Europe, CECP, etc.)
119
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2.4.7Additional information on customer complaints
Customer Care Service and Customer Ombudsman in Spain
The activities of the Customer Care Service and Customer Ombudsman in 2021 were carried out in accordance with the stipulations
of Article 17 of the Ministerial Order (OM) ECO/734/2004, dated March 11, of the Ministry of the Economy, in compliance with the
competences and procedures established in the Customer Protection Charter in Spain of BBVA Group, approved on July 23, 2004 by
the Board of Directors of the Bank, with subsequent amendments (the latest on February 25, 2021).
Based on the above regulations, the Customer Care Service is in charge of handling and resolving customers complaints and claims
regarding products and services marketed and contracted in Spanish territory by BBVA Group entities.
In addition, in accordance with the aforementioned regulation, the Customer Ombudsman is made aware of and resolves, in the first
instance, all complaints and claims submitted by the participants and beneficiaries of the pension plans. It also resolves those related
to insurance and other financial products that BBVA Group Customer Care Service considers appropriate to transfer it, based on the
amount or particular complexity, as established under article 4 of the Customer Protection Charter. At the next level, the Customer
Ombudsman is made aware of and resolves the complaints and claims that the customers decide to submit for their consideration
after their claim or complaint has been dismissed by the Customer Care Service.
Activity report on the Customer Care Service in Spain
The Customer Care Service works to detect recurring, systemic or potential problems in the Entity, in compliance with European
claims guidelines established by the relevant authorities (ESMA and EBA). Its activity, therefore, goes beyond merely managing
claims, but rather, it works to prevent them and in cooperation with other BBVA departments.
The main types of claims received in 2021 were those related to the collection of fees for settling accounts, as well as those relating to
residential mortgages.
In 2021, the Customer Care Service received extra training on transparency regulations, the Mortgage Loan Act (Ley de Crédito
Inmobiliario) and the prevention of money laundering in MiFID itineraries and the new Second Chance Act (Ley de Segunda
Oportunidad). This guarantees that the managers of the Customer Care Service can remain up to date with the most important new
legislation and case-law affecting is activity.
Customer claims admitted to BBVA’s Customer Care Service in Spain amounted to 180,826 cases in 2021. In the same period
184,524 were resolved by the Customer Care Service itself (including claims pending at the close of 2020). Pending analysis are 3,147
claims as of December 31, 2021, and 22,426 cases were not admitted to processing due to a failure to comply with the requirements
of OM ECO/734.
COMPLAINTS HANDLED BY THE CUSTOMER CARE SERVICE BY COMPLAINT TYPE (PERCENTAGE)
Type
2021
2020
Resources
52
38
Assets products
18
26
Insurances
1
3
Collection and other services
3
4
Financial counselling and quality service
3
4
Credit cards
14
17
Securities and equity portfolios
1
1
Other
8
7
Total
100
100
COMPLAINTS HANDLED BY THE CUSTOMER CARE SERVICE ACCORDING TO RESOLUTION (NUMBER)
2021
2020
In favor of the person submiting the complaint
94,933
44,820
Partially in favor of the person submitting the complaint
17,225
12,669
In favor of the BBVA Group
72,366
37,755
Total
184,524
95,244
120
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Activity report of the Customer Ombudsman in Spain
One more year, the Customer Ombudsman, along with the BBVA Group, once more achieved the objective of unifying criteria and
favoring customer protection and security, making progress in compliance with transparency and customer protection regulations. In
order to efficiently translate their observations and criteria on the matters submitted for their consideration, the Ombudsman
promoted several meetings with the Group’s areas and units (Insurance, Pension Plan Management, Business, Legal Services, etc.)
In 2021, 2,997 customer claims were filed at the Customer Ombudsman Office (compared to 4,941 in 2020). Of these, 98 were not
admitted to processing due to a failure to comply with the requirements of OM ECO/734/2004 and 125 were pending as of December
31, 2021.
A total of 56.75% of customers who submitted a complaint to the Customer Ombudsman in 2021 reported some level of satisfaction,
whether total or partial, because of the decision of the Officer of the Customer Ombudsman. Customers not satisfied by the response
of the Customer Ombudsman may have recourse to the official supervisory bodies (Bank of Spain, CNMV and Directorate-General for
Insurance and Pension Funds). 242 claims were filed by customers to supervisory bodies in 2021.
The Group continues making progress in the implementation of the different recommendations and suggestions of the Customer
Ombudsman with regard to adapting products to the customer profiles and the need for transparent, clear and responsible
information throughout the year. In 2021, these recommendations and suggestions focused on raising the level of transparency and
clarity of the information that the Group provides for its customers, both in terms of commercial offers available to them for each
product, and in compliance with the orders and instructions thereof, so that the following is guaranteed:
An understanding by customers of the nature and risks of the financial products offered to them.
The suitability of the product for the customer profile.
The impartiality and clarity of the information that the Entity targets at customers, including advertising information.
COMPLAINTS HANDLED BY THE CUSTOMER OMBUDSMAN OFFICE BY COMPLAINT TYPE (NUMBER)
Type
2021
2020
Insurance and welfare products
685
1,097
Assets operations
401
1,810
Investment services
110
262
Liabilities operations
257
350
Other banking products (credit card, ATMs, etc.)
817
862
Collection and payment services
344
249
Other 
383
311
Total
2,997
4,941
The categorization of the claims managed in the previous table follows the criteria established by the Complaints Department of the
Bank of Spain, in its requests for information.
COMPLAINTS HANDLED BY THE CUSTOMER OMBUDSMAN OFFICE ACCORDING TO RESOLUTION (NUMBER)
2020
Formal resolution
0
Estimate (in whole or in part)
1,861
2,433
Dismissed
1,320
2,196
Processing suspended
0
Total
3,181
4,629
2.4.8 Other non financial risks
Spanish judicial authorities are investigating the activities of Centro Exclusivo de Negocios y Transacciones, S.L. (Cenyt). Such
investigation includes the provision of services by Cenyt to the Bank. On 29th July, 2019, the Bank was named as an investigated
party (investigado) in a criminal judicial investigation (Preliminary Proceeding No. 96/2017 – Piece No. 9, Central Investigating Court
No. 6 of the National High Court) for alleged facts which could be constitutive of bribery, revelation of secrets and corruption. On
February 3, 2020, the Bank was notified by the Central Investigating Court No. 6 of the National High Court of the order lifting the
secrecy of the proceedings. Certain current and former officers and employees of the Group, as well as former directors have also
been named as investigated parties in connection with this investigation. The Bank has been and continues to be proactively
collaborating with the Spanish judicial authorities, including sharing with the courts the relevant information obtained in the internal
investigation hired by the entity in 2019 to contribute to the clarification of the facts. As of the date of the approval of the Consolidated
Financial Statements, no formal accusation against the Bank has been made.
This criminal judicial proceeding is at the pre-trial phase. Therefore, it is not possible at this time to predict the scope or duration of 
such proceeding or any related proceeding or its or their possible outcomes or implications for the Group, including any fines,
damages or harm to the Group’s reputation caused thereby.
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3.Financial information
3.1Group
3.1.1Main data
BBVA GROUP MAIN DATA (CONSOLIDATED FIGURES)
31-12-21
∆ %
31-12-20
31-12-19
Balance sheet (millions of euros)
Total assets
662,885
(9.7)
733,797
695,471
Loans and advances to customers (gross) (1)
330,055
2.1
323,252
337,388
Deposits from customers (1)
349,761
2.1
342,661
320,589
Total customer funds (1)
465,529
4.5
445,608
428,392
Total equity
48,760
(2.5)
50,020
54,925
Income statement (millions of euros)
Net interest income
14,686
0.6
14,592
15,789
Gross income
21,066
4.5
20,166
21,522
Operating income
11,536
4.1
11,079
11,368
Net attributable profit (loss)
4,653
256.6
1,305
3,512
Net attributable profit (loss) excluding non-recurring impacts (2)
5,069
85.7
2,729
4,270
The BBVA share and share performance ratios
Number of shares issued (million)
6,668
6,668
6,668
Share price (euros)
5.25
30.1
4.04
4.98
Adjusted earning (loss) per share (euros) (3)
0.71
101.4
0.35
0.58
Earning (loss) per share (euros) (3)(4)
0.67
n.s.
0.14
0.47
Book value per share (euros) (3)(4)
6.86
2.5
6.70
7.32
Tangible book value per share (euros) (3)(4)
6.52
7.8
6.05
6.27
Market capitalization (millions of euros)
35,006
30.1
26,905
33,226
Yield (dividend/price; %) (5)
2.6
4.0
5.2
Significant ratios (%)
Adjusted ROE (net attributable profit (loss)/average shareholders' funds +/- average
accumulated other comprehensive income) (2)
11.4
6.1
8.7
Adjusted ROTE (net attributable profit (loss)/average shareholders' funds excluding
average intangible assets  +/- average accumulated other comprehensive income) (2)
12.0
6.5
9.3
Adjusted ROA (Profit (loss) for the year/average total assets) (2)
0.94
0.54
0.84
Adjusted RORWA (Profit (loss) for the year/average risk-weighted assets - RWA) (2)
2.01
1.16
1.69
Efficiency ratio
45.2
45.1
47.2
Cost of risk (6)
0.93
1.55
1.04
NPL Ratio (6)
4.1
4.2
4.2
NPL coverage ratio (6)
75
82
75
Capital adequacy ratios (%)
CET1 fully-loaded
12.75
11.73
11.74
CET1 phased-in (7)
12.98
12.15
11.98
Total ratio phased-in (7)
17.24
16.46
15.92
Other information
Number of clients (million) (8)
81.7
4.2
78.4
75.6
Number of shareholders
826,835
(6.0)
879,226
874,148
Number of employees
110,432
(10.3)
123,174
126,973
Number of branches
6,083
(18.2)
7,432
7,744
Number of ATMs
29,148
(6.0)
31,000
32,658
General note: the results generated by BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021, are presented in a single line as "Profit (loss)
after tax from discontinued operations".
(1) Excluding the assets and liabilities figures from BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021, classified as non-current assets
and liabilities held for sale (NCA&L) as of 31-12-20. The figures related to "Loans and advances to customers (gross)", "Deposits from customers" and "Total customer funds",
including BBVA USA, would stand at €394,763m, €384,219m and €492,022m, respectively, as of 31-12-19.
(2) Non-recurring impacts include: (I) profit (loss) after tax from discontinued operations as of 31-12-21, 31-12-20 and 31-12-19; (II) the net costs related to the restructuring
process as of 31-12-21; and (III) the net capital gain from the bancassurance operation with Allianz as of 31-12-20.
(3) For the adjusted earning (loss) per share and earning (loss) per share calculation the additional Tier 1 instrument remuneration is adjusted. As of 31-12-21, 112 million shares
acquired within the share buyback program  in 2021 were considered.
(4) The estimated number of shares pending from buyback as of December 31, 2021 of the first tranche approved by the BBVA Board of Directors in October 2021 (€1,500m), in
process at the end of the year 2021, was included.
(5) Calculated by dividing shareholder remuneration over the last twelve months by the closing price of the period.
(6) Excluding BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021.
(7) Phased-in ratios include the temporary treatment on the impact of IFRS 9, calculated in accordance with Article 473 bis amendments of the Capital Requirements Regulation
(CRR), introduced by the Regulation (EU) 2020/873.
(8) Excluding BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021 and BBVA Paraguay.
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3.1.2Macroeconomic and regulatory environment
Macroeconomic environment
In 2021 the global economy has grown significantly, recovering in part from the crisis caused by the pandemic, which caused a sharp
fall in global GDP in 2020. The significant upturn in global growth has been due to progress in the vaccination against COVID-19 and
important economic stimuli adopted by public authorities.
Activity indicators show, however, that the economic recovery process has lost momentum in recent months. The recent slowdown in
economic growth is taking place in an environment marked by a sharp increase in infections caused by new variants of the COVID-19,
although the increasing immunization of the world population has helped to generally prevent the adoption of mobility restrictions,
which would have had a greater impact on the economy.
The effects of reduced production due to the pandemic and its persistence, coupled with fiscal stimuli and strong demand for goods,
once restrictions have been lifted, contribute to maintaining the problems in global supply chains observed since the beginning of
2021 which, in addition to negatively affecting economic activity, generate significant upward pressure on prices.
Against this backdrop, annual inflation in December 2021 stood at 7.0% in the United States and 5.0% in the Eurozone. In both
geographical areas, long-term inflation expectations from markets and surveys have been adjusted upwards, although in the case of
the Eurozone they remain generally below the European Central Bank’s (hereinafter, ECB) 2% target.
High inflation rates and their increased persistence have put pressure on central banks to withdraw monetary stimuli earlier than they
had originally anticipated. The United States Federal Reserve, in particular, has begun the rollback in its bond-buying program and has
suggested that monetary policy interest rates will adjust upwards earlier and faster than expected by financial markets and financial
analysts, and also that a downsizing of its balance sheet may soon begin. In the Eurozone, the ECB will complete the pandemic
emergency purchase program (PEPP) in March 2022. Although the asset purchase program (APP) is maintained, asset purchases
will be moderated over the course of 2022. However, unlike the Federal Reserve, the ECB has continued to maintain that it rules out
an increase in benchmark interest rates in 2022.
According to BBVA Research, the global economic recovery process is expected to continue in the coming months, albeit at a slightly
slower pace than expected in autumn of 2021, due to the persistence of the pandemic, but also due to a higher-than-estimated impact
of supply chain problems and inflationary pressures. All this against a background of reduced fiscal and monetary stimulus. GDP
growth would therefore moderate, from an estimated 5.6% in 2021 to about 4.2% in 2022 in the United States, from 5.1% in 2021 to
3.7% in 2022 in the Eurozone and from 8.0% in 2021 to 5.2% in 2022 in China. The likely rise in monetary policy interest rates in the
United States, which could reach 1.25% by the end of 2022, as well as a progressive control of the pandemic and a moderation of
supply chain problems, would allow inflation to be moderated throughout the year; although inflation is expected to remain high,
particularly in the United States. Risks arising from this economic scenario expected by BBVA Research are significant and are biased
downwards in the case of activity, and include more persistent inflation, financial turbulence caused by a more aggressive withdrawal
of monetary stimuli, the emergence of new variants of the coronavirus that bypass current vaccines, a more intense slowdown in the
Chinese economy, as well as social and geopolitical tensions.
REAL GDP GROWTH AND INFLATION IN 2020 (REAL PERCENTAGE GROWTH)
2021
2022
GDP
INFLATION
GDP
INFLATION
World
6.1
4.7
4.4
3.4
Eurozone
5.1
5.0
3.7
1.1
Spain
5.1
6.5
5.5
1.1
The United States
5.6
7.0
4.2
3.2
Mexico
5.3
7.4
2.2
4.1
South America (1)
7.2
12.0
2.0
10.3
Turkey
10.8
36.1
3.5
35.0
China
8.0
3.0
5.2
2.0
Source: BBVA Research estimates. Inflation end of period.
(1) It includes Argentina, Brazil, Chile, Colombia, Paraguay, Peru and Uruguay
Exchange rate evolution
The U.S. dollar accumulated a 8.3% appreciation against the euro in 2021, thus reversing a large part of the depreciation which
occurred in 2020 after the outbreak of the pandemic. Among the emerging currencies, it is worth highlighting the strong depreciation
of the Turkish lira in 2021 (-40.2%), severely penalized in recent months by rate reductions. The positive aspect came from the good
performance of the Mexican peso, which registered an appreciation of 5.5% against the euro since the end of 2020. With regard to
South American currencies, Peruvian sol finally closed the year with a very moderate depreciation against the euro (-1.3%), while
Chilean peso (-8.8%) and Colombian peso (-6.6%) depreciated slightly more. For its part, Argentine peso registered a moderate
depreciation (-11.3%) compared to previous years.
For information on the BBVA Group's exchange rate risk management policies, see the "Risk Management" chapter of this report.
123
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EXCHANGE RATES (EXPRESSED IN CURRENCY/EURO)
Year-end exchange rates
Average exchange rates
∆ % on
∆ % on
∆ % on
31-12-21
31-12-20
30-09-21
2021
2020
U.S. dollar
1.1326
8.3
2.2
1.1827
(3.5)
Mexican peso
23.1438
5.5
2.6
23.9842
2.3
Turkish lira
15.2335
(40.2)
(32.4)
10.5067
(23.4)
Peruvian sol
4.5045
(1.3)
6.2
4.5867
(13.0)
Argentine peso (1)
116.37
(11.3)
(1.8)
Chilean peso
956.70
(8.8)
(2.7)
897.78
0.6
Colombian peso
4,509.06
(6.6)
(1.5)
4,427.36
(4.8)
(1) According to IAS 29 "Financial information in hyperinflationary economies", the year-end exchange rate is used for the conversion of the Argentina income statement.
Regulatory environment
Return to normal in the post-COVID-19 regulatory work plans
The regulatory environment of the financial industry in 2021 has been marked by measures designed to boost post-COVID-19
recovery, with a great weight being given to criteria of sustainability and digitalization. Banks have made a great effort to implement
the measures proposed by the authorities and to make possible a recovery which is sustainable over time.
1. Post-COVID-19 recovery
The G-20 summit held in Rome in October 2021 determined that the global economic recovery is firm, underpinned by the confidence
of having overcome the pandemic and by support measures. The Financial Stability Board presented its final report on the lessons
learned from the pandemic, considering COVID-19 to be the first test of the financial system since the global crisis of 2008. It reviews
the resilience of markets and institutions, operational resilience and preparation for the crisis.
At European level, the recovery is reflected in the European Central Bank's (ECB) decision not to prolong beyond 2021 the
recommendation to limit dividend distribution, which was issued for the first time to credit institutions in March 2020.
With respect to the measures dealing with non-performing loans (NPLs), the European Commission has continued to develop the
action plan on NPLs published in December 2020. In the summer of 2021 the Committee renewed a group of experts formed by
members of the industry (including BBVA) to address potential initiatives in the matter of NPLs. In December 2021 the Directive on
credit servicers and credit purchasers was published in the Official Journal of the European Union (OJEU). It was focused on
promoting secondary NPL markets, giving Member States a deadline of 24 months for transposing it at national level.
In 2021, attention was also focused on the recapitalization of viable institutions. To give one example, Spain approved the Code of
Good Practice for the renegotiation framework for customers with secured finance, under Royal Decree-Law 5/2021 on extraordinary
measures to support business solvency. BBVA's voluntary acceptance of this code demonstrates its firm commitment to small
companies and self-employed workers.
2. Prudential scope
The most significant measure taken in Europe in the area of prudential regulation has been the publication by the European
Commission of the proposal to implement the completion of Basel III, which represents the final step in the regulatory reform that
began in the wake of the financial crisis. The European Commission has proposed to the European Parliament and to the Council a
number of modifications to banking regulations known as the "2021 banking package," to make banks in the European Union more
resilient to possible future economic shocks, while contributing to recovery from the pandemic and the transition to climate
neutrality. The main goal of the reform is to achieve a simpler, more comparable and risk-sensitive framework. To do so, it proposes
amendments to the Capital Requirements Regulation (CRR) and the Capital Requirements Directive (CRD).
It also proposes new tools for the supervisors and a separate modification of the CRR referring to the area of resolution (known as the
"Daisy Chain" proposal). With respect to sustainability, it introduces definitions of the different types of environmental, social and
governance (ESG) risks, in line with the proposals of the European Banking Authority (EBA), advances the deadline from 2025 to
2023 for the EBA to deliver its report on the prudential treatment of these risks and provides measures to ensure that entities include
them in their internal capital assessment strategies. The European Commission proposes that the new rules should begin to be
applied starting on 1 January 2025. A debate has begun on this matter in the European Parliament and the Council. Moreover, June
2021 marked the completion of the implementation of the last major regulatory package, CRR II.
As regards the resolution framework in Europe, the reform of the Treaty on the European Stability Mechanism was signed, allowing it
to act as a security mechanism for the Single Resolution Fund from the start of 2022. The European Banking Authority has developed
various level 2 and 3 regulatory texts on recovery and resolution (the Bank Recovery and Resolution Directive, BRRD), while the Single
Resolution Board (SRB) has published a number of guidance documents to improve the resolution of financial institutions.
In Spain, the Decree-Law 7/2021 was approved in April 2021, to transpose the capital (CRD V) and resolution (BRRD2) directives to
Spanish law. Of note with respect to resolution is the inclusion of adjustments in the hierarchy of creditors in cases of liquidation and
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the calibration and subordination of the MREL requirement. In the prudential part changes have been included in the definition and
requirements of Pillar II, in the macroprudential buffers and the system of remunerations.
With respect to the regulations related to the macroprudential regulation, in 2021 the Basel Committee on Banking Supervision has
published its final report on the methodology for identifying Global Systemically Important Banks (G-SIBs), with the proposal that this
methodology should be reviewed continuously instead of doing so every three years. In addition, the European Commission has
published a public consultation on the macroprudential framework and also requested an opinion from the European Banking
Authority, the European Systemic Risk Board and the European Central Bank on a future review of the framework.
3. Financial markets and conduct
The transitional period with respect to the exit of the United Kingdom from the European Union ended on December 31, 2020 This
meant that the financial regulation of the European Union no longer applied to the United Kingdom starting on January 1. The United
Kingdom began to apply its own framework, which so far is very similar to the European Union's financial regulation, but including
temporary measures which delay the entry into force of certain new requirements until March 2022. Throughout 2021 it was clear
that the United Kingdom wished to modify its financial regulation and separate it from its European equivalent. For example,
proposals have already been published to modify its MiFID (Markets in Financial Instruments Directive) regulations, which will
represent a significant deviation from the European Union. With respect to the European Union, the European Commission is
maintaining its equivalence decision for the United Kingdom's central counterparties; although it ends in June 2022, it has already
announced its intention of extending its validity.
The European regulators continue to support initiatives that boost the development of an integrated capital market in Europe. In this
respect, the European Commission published a package of measures which complies with some of the commitments included in its
Capital Markets Union (CMU) 2020 action plan, to improve access to company information and negotiation, thus helping companies
to connect with their investors. The package includes four proposals: (I) a platform (unique access point), which provides investors
with access to companies' financial and sustainability-related information; (II) a revision of the Regulation on European long-term
investment funds; (III) a revision of the alternative investment fund managers directive (AIFMD); and (IV) the revision of the MiFIR to
support a consolidated source of data on negotiation in all trading venues of the European Union to foster competition.
The Capital Markets Recovery Package was also approved in 2021, including the revision of MiFID II, the regulation of prospectuses
and securitization rules.
With respect to the Packaged Retail and Insurance Based Investment Products (PRIIPs), the European Commission issued the draft
regulation amending the document of basic data for unifying the requirements for investment products based on insurance with
those required by the Directive on Undertakings for Collective Investment in Transferable Securities Directive (UCITS).
In the area of insurance regulations, the European Commission revised Solvency II. The changes proposed aimed to make it easier for
insurance companies to increase their long-term investments, make progress in the Capital Markets Union and to channel funds to
the European Green Pact, increasing the sector's resilience.
Finally, given the importance of mortgage-covered bonds in the Spanish market, an Omnibus Royal Decree-Law has been approved
which includes the transposition of the European Covered Bonds Directive and Cross-Border Fund Distribution Directive. It is
expected to enter into force in July 2022.
3.1. Reform of reference indices: work on an orderly transition
The Euribor modernization process was consolidated in the eurozone in 2021 and progress has been made in the transition to a risk-
free reference (the euro short-term rate (€STR). The transition from the Libor (London Interbank Offered Rate) has meant a great
challenge for markets and a coordinated effort for all the participants.
The official end of the publication of the EUR LIBOR and CHF LIBOR was confirmed on December 31, 2021, together with some USD
LIBOR, GDP LIBOR and JPY LIBOR maturities. The most commonly used maturities in dollars will continue to be published until June
30, 2023 in order to facilitate the transition from current contracts, as will happen with the most commonly used GBP and JPY LIBOR
maturities; the administrator of the index will continue to publish them under a new methodology indexed to the corresponding risk-
free reference index. Moreover, the discontinuation of Eonia (the Euro Overnight Index Average) in 2022, has meant that the whole
European market has been working in 2021 on the transition to the €STR.
This scenario means that the market must evolve toward alternative rates which, according to the recommendations of the Financial
Stability Board (FSB) and other authorities, should be based on the risk-free rates identified: the SONIA (Sterling Overnight Index
Average) as a replacement for the sterling Libor references, the SOFR (Secured Overnight Financing Rate) for the US Dollar Libor, the
SARON (Swiss Average Rate Overnight) for the Swiss franc benchmark, the TONAR (Tokyo Overnight Average Rate) for the Yen Libor
and the €STR for the EUR LIBOR.
In this context, the modification of the Benchmarks Regulation (BMR), which allows the European Commission to designate a legal
replacement rate if an index with an impact on the financial stability of the EU is affected by certain trigger events: (I) its cessation; (II)
lack of representativity; or (III) breach of certain authorization requirements of the BMR. In this respect, statutory fallbacks have been
identified for EONIA and CHF LIBOR.
Unlike in the case of the Libor, the Euribor is not expected to disappear. However, the regulations require contracts to be
strengthened by the inclusion of appropriate alternative rates. For this purpose, on May 11, 2021, the working group on euro risk-free
rates published its final recommendation on Euribor fallback trigger events and €STR-based Euribor alternatives. The administrator
of the Euribor, the European Money Markets Institute (EMMI) has publicly announced the Euribor V3 project for calculating the
Euribor, which proposes centralizing the calculation of level 3 contributions.
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In January 2022, the European Securities and Markets Authority (ESMA) replaced the Financial Services and Markets Authority
(FSMA) in Belgium as the supervisor of the Euribor administrator.
3.2. Anti-money laundering and financing of terrorism
Anti-money laundering and combating the financing of terrorism (AML-CFT) is a subject which is acquiring increasing importance at
the regulatory level, particularly in 2021 Europe. In July, the European Commission presented an ambitious legislative package with
the aim of strengthening the current AML regulatory framework in the European Union. A new European AML authority will be
created, which will supervise certain financial institutions directly, with indirect supervision of the rest. This authority will be created in
2023 and is expected to begin its activity in 2026. Another new point is that most AML questions will be governed by a Regulation
directly applicable in the Member States, including a large part of the content of the current AML Directive. Finally, the legislative
package incorporates the obligation to apply the reporting requirements of principal and beneficiary to transfers with crypto-
currencies. These requirements until now were only applied to transfers of funds.
Of particular note in Spain is the publication of Royal Decree-Law 7/2021, which has transposed the fifth AML Directive in Spain.
For more information on how BBVA manages this issue, see the section "Prevention of Money-Laundering and Financing of
Terrorism" in the "Compliance" chapter of this report.
4. Sustainable finance: consolidation of the regulation and in prudential supervision
The year 2021 was key for starting to integrate ESG criteria into decision-making and risk management in financial institutions and for
the acceleration of the development of regulatory frameworks designed to promote sustainability.
At global level it is notable that the International Financial Reporting Standards (IFRS) Foundation has announced the creation of the
International Sustainability Standards Board (ISSB) to create international standards for reporting sustainability information. In
addition, the Basel Committee on Banking Supervision is developing management and supervisory principles for these risks, which
have been drafted in the form of a consultation.
For its part, Europe has managed to position itself as a pioneering region in this area, giving rise to the adoption of important
legislative measures such as the European Taxonomy of Sustainable Activities, the Sustainable Finance Disclosure Regulation
(SFDR), and more recently, the proposal for the Corporate Sustainability Reporting Directive (CSRD). Moreover, the European
Commission presented in July 2021 a new strategy for sustainable finance, establishing new initiatives to address climate change and
other environmental challenges. These initiatives have been included in the proposal to implement Basel III presented by the
European Commission in October 2021. In addition, preliminary reports have been published by the European Sustainable Finance
Platform on: (I) the extension of the taxonomy to include the sustainability of intermediate economic activities, with the aim of
supporting activities which allow the transition to a sustainable economy; and (II) a social taxonomy which, will complete the
European taxonomy of green activities.
In September the ECB published the results of the first stress tests in which the climate risks in different activities have been
measured. It is planning the first supervisory stress tests for banks based on climate risks for 2022. This proliferation of initiatives at
international level makes it necessary to strengthen cooperation between authorities.
At national level, Law 7/2021, of 20 May, on climate change and energy transition, provides the regulatory and institutional framework
designed to facilitate and guide the decarbonization of the Spanish economy by 2050, as established by the European Union and the
commitment acquired through the signing of the Paris Agreement. This regulation establishes obligations both for the financial and
business sector and for supervisors.
5. Regulation in the field of the digital transformation of the financial sector
In 2021, digitalization continued to be a priority for the authorities, which have made progress in the implementation of the strategies
and action plans defined in 2020.
In 2020, the European commission published a strategy to shape the European Union's digital future. It is based on two fundamental
pillars: strengthening the use of data, and developing and regulating artificial intelligence. With respect to the first pillar, in 2021 the
European Commission launched a prior public consultation on the new regulatory initiative (Data Act), whose publication is planned in
2022. It will promote greater sharing and reuse of data between different agencies (companies and the public administration). With
respect to the second pillar, in April the European Commission presented a new Artificial Intelligence (AI) package which aims to
make Europe a leader in trustworthy AI at global level. The package includes the proposal for the first legislation on Artificial
Intelligence in the world. It will introduce new requirements related to data governance, transparency and supervision for AI systems
considered high risk, such as those used by banks to assess customer solvency or for some uses in the area of personnel
management. In parallel, the European Banking Authority has published a report which aims to clarify the expectations of supervisors
with respect to the use of machine learning in internal models for the calculation of regulatory capital.
Another relevant step taken in 2021 for the digitalization of the European economy was the announcement of the future creation of
digital identity wallets. For this, the European Commission proposes modifying the European electronic identification and trust
services (elDAS) Regulation to establish that the Member States must issue digital identity wallets.
The entry of major digital platforms (the BigTechs) in the financial sector has been the subject of debate for financial authorities
around the world in 2021. At global level, the Bank of International Settlements (BIS) has led a reflection on the need to introduce a
holistic regulation for these new suppliers and reinforce coordination between authorities in different sectors and countries.
At European level, in February 2021 the Commission asked for technical advice from the European Supervisory Authorities on how to
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undertake the revision of the regulatory and supervisory framework of the financial sector to ensure it complies with the "same
activity, same risk, same regulation" principle, among other things of the new financial services suppliers, the FinTechs and BigTechs.
Once the European Supervisory Authorities complete their work, the Commission must decide in 2022 whether to undertake any legal
action. At the same time, the European Commission has published a proposal to revise the Consumer Credit Directive in order to
extend its scope of application to a broader set of loans and to ensure that credit providers are subject to additional obligations with
respect to aspects such as the pre-contractual information provided to customers and the analysis of customer solvency.
In relation to the open banking regulation, the Financial Regulation Unit has proposed new rules to allow the development of a broad
framework for sharing financial data in Colombia. In Turkey, the authorities have developed detailed rules for implementing the new
open banking framework, as well as a proposed regulation for a new type of digital banks and a new "service banking" model.
The year 2021 has also been very significant for the payments sector. The objectives of the retail payments strategy published by the
European Commission in 2020 include the promotion of instant payments as the "new normal." To this end, in 2021 the Commission
published a number of consultations assessing the need for specific measures covering adherence to them, their functionalities, and
fees payable. The ECB also published in April the retail payments strategy of the Eurosystem, which proposes pan-European payment
solutions and the expansion of instant payments as key elements. At the end of this year, the Commission has begun the process of
revising the PSD2.
Another area that attracted great attention from international bodies and national regulators in 2021 was that of crypto-assets. At
global level, in June the Basel Committee on Banking Supervision published a preliminary proposal for the prudential treatment of
bank exposure to crypto-assets, although it has already announced that more work is needed before a final standard is available, so it
will continue to work on this new framework in 2022. At national level, the National Securities Market Commission (CNMV) issued a
Circular to regulate the advertising of crypto-assets, which will enter into force at the start of next year. Also in 2021, the Central Bank
of Turkey issued a new regulation in April prohibiting financial institutions from developing business models which involve the use of
crypto-assets for payments.
As progress is made on the regulation of private virtual assets, central banks have intensified their analysis of central bank digital
currencies (CBDCs). In July the ECB decided to launch an investigation phase of two years on the digital euro, a CBDC for retail
payments which will supplement cash. In Turkey, the Central Bank announced in September an agreement with a number of
technological suppliers to carry out the research, development and testing needed for a possible digital lira.
Finally, an important milestone this year in Spain has been the implementation of the regulatory sandbox24 for the financial sector and
the call for three editions of it.
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24 Complete test bench.
3.1.3Results
The BBVA Group generated a net attributable profit, excluding non-recurring impacts, of €5,069m in 2021, representing a year-on-
year increase of +85.7%. Including these impacts —namely €+280m from the results of discontinued operations and €-696m from
the net cost related to the restructuring process25— the Group's net attributable profit amounted to €4,653m, which compares very
positively with the €1,305m in the same period of the previous year, which included, in addition to the aforementioned results of
discontinued operations, the capital gains of €304m from the implementation of the bancassurance agreement reached with Allianz.
In a complex environment, the Group's results in 2021 were influenced by the good performance in net interest income and net fees
and commissions, i.e. recurring income from the banking business, which, together with the positive evolution of net trading income
(NTI), offset the lower performance of the other operating income and expenses line. Thus, in constant terms, the gross income
closed the year with a growth close to the double digit and higher than the growth in operating expenses, allowing an improvement in
the efficiency ratio. Finally, in the lower part of the income statement, it is worth highlighting lower provisions for impairment on
financial assets, which were particularly high in 2020 due to the outbreak of the pandemic.
CONSOLIDATED INCOME STATEMENT: QUARTERLY EVOLUTION (MILLIONS OF EUROS)
2021
2020
4Q
3Q
2Q
1Q
4Q
3Q
2Q
1Q
Net interest income
3,978
3,753
3,504
3,451
3,477
3,553
3,537
4,024
Net fees and commissions
1,247
1,203
1,182
1,133
1,042
1,023
934
1,124
Net trading income
438
387
503
581
175
357
470
544
Other operating income and expenses
(187)
(13)
(85)
(11)
(147)
46
(80)
86
Gross income
5,477
5,330
5,104
5,155
4,547
4,980
4,862
5,778
Operating expenses
(2,554)
(2,378)
(2,294)
(2,304)
(2,264)
(2,163)
(2,182)
(2,477)
Personnel expenses
(1,399)
(1,276)
(1,187)
(1,184)
(1,186)
(1,124)
(1,113)
(1,272)
Other administrative expenses
(850)
(788)
(800)
(812)
(766)
(725)
(754)
(860)
Depreciation
(305)
(314)
(307)
(309)
(312)
(315)
(316)
(345)
Operating income
2,923
2,953
2,810
2,850
2,282
2,817
2,679
3,300
Impairment on financial assets not measured
at fair value through profit or loss
(832)
(622)
(656)
(923)
(901)
(706)
(1,408)
(2,164)
Provisions or reversal of provisions
(40)
(50)
(23)
(151)
(139)
(88)
(219)
(300)
Other gains (losses)
7
19
(7)
(17)
(82)
(127)
(103)
(29)
Profit (loss) before tax
2,058
2,299
2,124
1,759
1,160
1,895
950
807
Income tax
(487)
(640)
(591)
(489)
(337)
(515)
(273)
(204)
Profit (loss) for the year
1,571
1,659
1,533
1,270
823
1,380
678
603
Non-controlling interests
(230)
(259)
(239)
(237)
(110)
(312)
(162)
(172)
Net attributable profit (loss) excluding
non-recurring impacts
1,341
1,400
1,294
1,033
713
1,068
516
431
Profit (loss) after tax from discontinued
operations (1)
103
177
302
73
120
(2,224)
Corporate operations (2)
304
Net cost related to the restructuring process
(696)
Net attributable profit (loss)
1,341
1,400
701
1,210
1,320
1,141
636
(1,792)
Adjusted earning (loss) per share (euros) (3)
0.19
0.20
0.18
0.14
0.09
0.15
0.06
0.05
Earning (loss) per share (euros) (3)(4)
0.20
0.20
0.09
0.17
0.18
0.16
0.08
(0.29)
General note: the results generated by BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021, are presented in a single line as "Profit (loss)
after tax from discontinued operations".
(1) Profit (loss) after tax from discontinued operations includes the goodwill impairment in the United States registered in the first quarter of 2020 for an amount of €2,084m.
(2) Net capital gains from the sale to Allianz of the half plus one share of the company created to jointly develop the non-life insurance business in Spain, excluding the health
insurance line.
(3) Adjusted by additional Tier 1 instrument remuneration. In the fourth quarter of 2021, 112 million shares acquired within the share buyback program in 2021 were considered.
(4) In the fourth quarter of 2021, the estimated number of shares pending from buyback as of December 31, 2021 of the first tranche approved by the BBVA Board of Directors in
October 2021 (€1,500m), in process at the end of the year 2021, was included.
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25  With regard to the recording of costs related to the restructuring process, it should be noted that, solely for management purposes and for the purpose of the comments
provided in this report, these are included in the income statement line “Net cost related to the restructuring process”. The financial information is presented to the Group's Senior
Management using this approach. This report includes a reconciliation between the management approach and the BBVA Group's Consolidated Financial Statements.
CONSOLIDATED INCOME STATEMENT (MILLIONS OF EUROS)
∆ % at constant
2021
∆ %
exchange rates
2020
Net interest income
14,686
0.6
6.1
14,592
Net fees and commissions
4,765
15.6
19.8
4,123
Net trading income
1,910
23.5
30.5
1,546
Other operating income and expenses
(295)
210.6
222.4
(95)
Gross income
21,066
4.5
9.7
20,166
Operating expenses
(9,530)
4.9
8.5
(9,088)
Personnel expenses
(5,046)
7.5
11.5
(4,695)
Other administrative expenses
(3,249)
4.7
8.0
(3,105)
Depreciation
(1,234)
(4.2)
(1.2)
(1,288)
Operating income
11,536
4.1
10.8
11,079
Impairment on financial assets not measured at fair value
through profit or loss
(3,034)
(41.4)
(38.7)
(5,179)
Provisions or reversal of provisions
(264)
(64.6)
(62.8)
(746)
Other gains (losses)
2
n.s.
n.s.
(341)
Profit (loss) before tax
8,240
71.2
86.8
4,813
Income tax
(2,207)
66.2
80.0
(1,328)
Profit (loss) for the year
6,034
73.1
89.3
3,485
Non-controlling interests
(965)
27.7
62.6
(756)
Net attributable profit (loss) excluding non-recurring
impacts
5,069
85.7
95.5
2,729
Profit (loss) after tax from discontinued operations (1)
280
n.s.
n.s.
(1,729)
Corporate operations (2)
304
Net cost related to the restructuring process
(696)
Net attributable profit (loss)
4,653
256.6
n.s.
1,305
Adjusted earning (loss) per share (euros) (3)
0.71
0.35
Earning (loss) per share (euros) (3)(4)
0.67
0.14
General note: the results generated by BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021, are presented in a single line as "Profit (loss)
after tax from discontinued operations".
(1) Profit (loss) after tax from discontinued operations includes the goodwill impairment in the United States registered in the first quarter of 2020 for an amount of €2,084m.
(2) Net capital gains from the sale to Allianz of the half plus one share of the company created to jointly develop the non-life insurance business in Spain, excluding the health
insurance line.
(3) Adjusted by additional Tier 1 instrument remuneration. In 2021, 112 million shares acquired within the share buyback program in 2021 were considered.
(4) In 2021, the estimated number of shares pending from buyback as of December 31, 2021 of the first tranche approved by the BBVA Board of Directors in October 2021
(€1,500m), in process at the end of the year 2021, was included.
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Unless expressly indicated otherwise, to better understand the changes under the main headings of the Group's income statement,
the year-on-year rates of change provided below refer to constant exchange rates. In doing so, with regard to income statement
amounts, average exchange rates for the year 2021 are used for each currency in the geographical areas where the Group operates
for all periods.
Net interest income as of December 31, 2021 was higher than in the same period of the previous year (+6.1%), due to the good
performance in South America, Mexico and Turkey, which offset the poor evolution in Spain and Rest of Business.
All areas, with the exception of Rest of Business, showed a positive performance in the net fees and commissions line compared to
the accumulated amount reported in this line in 2020 (+19.8% in the Group), which is partly explained by the increase in activity and
higher fees from payment systems, deposits and asset management in 2021, compared to 2020, which was affected by the removal
of certain fees as a measure to support customers during the worst moments of the pandemic.
NET INTEREST INCOME/ATAS (1) (PERCENTAGE)
(1) Excluding BBVA USA and the rest of the companies in the United States sold to
PNC on June 1, 2021.
NET INTEREST INCOME PLUS NET FEES AND
COMMISSIONS (MILLIONS OF EUROS AT CONSTANT
EXCHANGE RATES)
+9.1%
(1)
17,824
19,451
(1) At current exchange rates: +3.9%.
NTI showed a year-on-year increase of +30.5% as of December 31, 2021, mainly due to the good performance of the Global Markets
unit in Turkey and Spain and the revaluations of the Group stakes in Funds & Investment Vehicles in tech companies and the industrial
and financial portfolio.
The other operating income and expenses line accumulated a result of €-295m as of December 31, 2021, compared to €-95m in the
same period last year, due to the higher negative adjustment for inflation in Argentina, the greater annual contribution of BBVA to the
public deposit guarantee schemes, and the lower contribution of the insurance business in Spain due to the bancassurance operation
with Allianz. This was partially offset by higher dividend income, better performance of the Group’s investments in subsidiaries, joint
ventures and associates and the greater contribution of the leasing business in Turkey.
GROSS INCOME (MILLIONS OF EUROS AT CONSTANT
EXCHANGE RATES)
+9.7%
(1)
19,197
21,066
(1) At current exchange rates: +4.5%.
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Operating expenses increased (+8.5% in year-on-year terms) in all areas except Spain, where they remained contained and Rest of
Business, where they decreased. This growth is framed within an environment of activity recovery and high inflation.
The efficiency ratio stood at 45.2% as of December 31, 2021, with an improvement of 53 basis points over the ratio at the end of
December 2020.
OPERATING EXPENSES (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATES)
+8.5%
(1)
8,785
9,530
(1) At current exchange rates: +4.9%.
EFFICIENCY RATIO (PERCENTAGE)
-53
Basis points
Impairment on financial assets not measured at fair value through profit or loss (impairment on financial assets) closed December,
2021 with a negative balance of €3,034m, significantly lower than the previous year (-38.7%) and with a decrease in all geographical
areas mainly due to the negative impact of provisions for COVID-19 in 2020.
OPERATING INCOME (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATES)
+10.8%
(1)
10,412
11,536
(1) At current exchange rates: +4.1%.
IMPAIRMENT ON FINANCIAL ASSETS (MILLIONS OF
EUROS AT CONSTANT EXCHANGE RATES)
-38.7%
(1)
4,950
3,034
(1) At current exchange rates: -41.4%.
The provisions or reversal of provisions line (hereinafter "provisions") closed with a negative balance of €-264m as of December 31,
2021, -62.8% below the figure accumulated in the same period of the last year, mainly due to provisions to meet potential claims in
Spain and to increased provisions for special funds and contingent risk and commitments in Turkey, in both cases registered in 2020.
With regard to other gains (losses) line, it closed December 2021 with a positive balance of €2m, an improvement on the figure
reached the previous year (€-341m), mainly due to the impairment of investments in subsidiaries, joint ventures and associates in
2020 registered at the Corporate Center.
As a result of the above, the BBVA Group generated a net attributable profit, excluding non-recurring impacts, of €5,069m in 2021,
representing a year-on-year increase of +95.5%. These non-recurring impacts include:
The results generated by BBVA USA and the rest of the companies included in the sale agreement to PNC and classified as
discontinued operations, which generated €280m in 2021 until the closing of the operation on 1 June, 2021, contrasting very
positively with the negative result of €-1,729m accumulated between January and December 2020, which included the
impact of the goodwill impairment in the United States. These results are recorded in the "Profit (loss) after tax from
discontinued operations" line of the Corporate Center's income statement.
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The net cost related to the restructuring process of BBVA S.A. in Spain which amounted to €-696m, of which, before tax,
€-754m correspond to the collective layoff and €-240m to branches closures. These costs are also recorded in the income
statement of the Corporate Center.
Taking into account both impacts, the Group's net attributable profit between January and December 2021 amounted to €4,653m,
which compares very positively with the €1,305m in the same period of the previous year, which included, in addition to the
aforementioned results of discontinued operations, the capital gains of €304m from the implementation of the bancassurance
agreement reached with Allianz.
The cumulative net attributable profits, in millions of euros, at the close of December 2021 for the various business areas that
comprise the Group were as follows: €1,581m in Spain, €2,568m in Mexico, €740m in Turkey, €491m in South America and €254m in
Rest of Business.
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS AT CONSTANT EXCHANGE RATES)
1,157
4,653
Note: year-on-year variation at current exchange rates of +256.6%.
NET ATTRIBUTABLE PROFIT (LOSS) EXCLUDING NON-
RECURRING IMPACTS (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATES)
+95.5%
(1)
2,593
5,069
General note: non-recurring impacts include: (I) BBVA USA and the rest of the
companies in the United States sold to PNC on June 1, 2021 in all periods; (II) the
net cost related to the restructuring process as of 2Q21; and (III) the net capital
gain from the bancassurance operation with Allianz as of 4Q20.
(1) At current exchange rates: +85.7%.
TANGIBLE BOOK VALUE PER SHARE (1)(2) AND
DIVIDENDS (EUROS)
+10.1%
General note: replenishing dividends paid in the period.
ADJUSTED EARNING (LOSS) PER SHARE (1) AND
EARNING (LOSS) PER SHARE (1)(2) (EUROS)
+101.4%
0.35
0.71
General note: adjusted earning per share excludes: (I) BBVA USA and the rest of
the companies in the United States sold to PNC on June 1, 2021, in all periods; (II)
the net cost related to the restructuring process as of 2Q21; and (III) the net
capital gain from the bancassurance operation with Allianz as of 4Q20.
(1) For the adjusted earning (loss) per share and earning (loss) per share calculation the additional Tier 1 instrument remuneration is adjusted. In the fourth quarter of 2021, 112
million shares acquired within the share buyback program in 2021 were considered.
(2) In the fourth quarter of 2021, the estimated number of shares pending from buyback as of December 31, 2021 of the first tranche approved by the BBVA Board of Directors in
October 2021 (€1,500m), in process at the end of the year 2021, was considered.
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The Group’s profitability indicators improved compared to the end of December 2020, supported by the favorable performance of
results.
ROE AND ROTE (1) (PERCENTAGE)
(1) Excludes: (I) BBVA USA and the rest of the companies in the United States sold
to PNC on June 1, 2021 in all periods; (II) the net cost related to the restructuring
process in 2021; and (III) the net capital gain from the bancassurance operation
with Allianz as of 2020.
ROA AND RORWA (1) (PERCENTAGE)
(1) Excludes: (I) BBVA USA and the rest of the companies in the United States sold
to PNC on June 1, 2021 in all periods; (II) the net cost related to the restructuring
process in 2021; and (III) the net capital gain from the bancassurance operation
with Allianz as of 2020.
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3.1.4Balance sheet and business activity
The most relevant aspects related to the evolution of the Group's balance sheet and business activity as of December 31, 2021 are
summarized below:
Loans and advances to customers recorded a growth of 2.5% compared to the end of December 2020, mainly due to the
performance of business loans (+3.0%) and, to a lesser extent, loans to individuals (+1.5% in the year), which were strongly
supported by consumer loans and credit cards (+5.7 overall).
Customer funds showed an increase of 4.5% compared to the end of December 2020, thanks to the good performance of
both deposits from customers (+2.1%) and off-balance sheet funds (+12.5%). The interest rate situation has led to
customers' preference for demand deposits and mutual funds (which grew by 15.3% compared to the end of the previous
year) over time deposits (which decreased by 27.2% compared to December 2020), mainly in Spain, Turkey and Rest of
Business. This evolution was offset by growth in demand deposits (+10.1%) in the main geographical areas, with the
exception of Turkey, and growth in mutual funds (+15.3%), with Spain, Mexico and, to a lesser extent, Turkey standing out.
The year-on-year decrease in the BBVA Group’s total assets (-9.7%) and liabilities (-10.2%) is explained by the sale of BBVA
USA and the rest of the companies in the United States included in the agreement with PNC, which materialized on June 1,
2021.
CONSOLIDATED BALANCE SHEET (MILLIONS OF EUROS)
31-12-21
∆ %
31-12-20
Cash, cash balances at central banks and other demand deposits
67,799
3.5
65,520
Financial assets held for trading
123,493
16.6
105,878
Non-trading financial assets mandatorily at fair value through profit or loss
6,086
17.1
5,198
Financial assets designated at fair value through profit or loss
1,092
(2.2)
1,117
Financial assets at fair value through accumulated other comprehensive income
60,421
(13.0)
69,440
Financial assets at amortized cost
372,676
1.4
367,668
  Loans and advances to central banks and credit institutions
18,957
(8.8)
20,784
  Loans and advances to customers
318,939
2.5
311,147
  Debt securities
34,781
(2.7)
35,737
Investments in subsidiaries, joint ventures and associates
900
(37.3)
1,437
Tangible assets
7,298
(6.7)
7,823
Intangible assets
2,197
(6.3)
2,345
Other assets
20,923
(80.5)
107,373
Total assets
662,885
(9.7)
733,797
Financial liabilities held for trading
91,135
8.4
84,109
Other financial liabilities designated at fair value through profit or loss
9,683
(3.6)
10,050
Financial liabilities at amortized cost
487,893
(0.6)
490,606
  Deposits from central banks and credit institutions
67,185
(7.7)
72,806
  Deposits from customers
349,761
2.1
342,661
Debt certificates
55,763
(9.7)
61,780
  Other financial liabilities
15,183
13.7
13,358
Liabilities under insurance and reinsurance contracts
10,865
9.2
9,951
Other liabilities
14,549
(83.7)
89,061
Total liabilities
614,125
(10.2)
683,777
Non-controlling interests
4,853
(11.3)
5,471
Accumulated other comprehensive income
(16,476)
14.8
(14,356)
Shareholders’ funds
60,383
2.5
58,904
Total equity
48,760
(2.5)
50,020
Total liabilities and equity
662,885
(9.7)
733,797
Memorandum item:
Guarantees given
45,956
6.1
43,294
General note: in 2020, the "Other assets" and "Other liabilities" figures mainly include the non-current assets and liabilities held for sale related to BBVA USA and the rest of the
companies sold to PNC on June 1, 2021.
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LOANS AND ADVANCES TO CUSTOMERS (MILLIONS OF EUROS)
31-12-21
∆ %
31-12-20
Public sector
19,656
1.5
19,363
Individuals
146,433
1.5
144,304
  Mortgages
91,324
(0.1)
91,428
  Consumer
31,026
4.9
29,571
  Credit cards
12,936
7.7
12,016
  Other loans
11,146
(1.3)
11,289
Business
149,309
3.0
144,912
Non-performing loans
14,657
(0.1)
14,672
Loans and advances to customers (gross)
330,055
2.1
323,252
Allowances (1)
(11,116)
(8.2)
(12,105)
Loans and advances to customers
318,939
2.5
311,147
(1) Allowances include the valuation adjustments for credit risk during the expected residual life of those financial instruments which have been acquired (mainly originated from
the acquisition of Catalunya Banc, S.A.). As of December 31, 2021 and December 31, 2020 the remaining amount was €266m and €363m, respectively.
The evolution of loans and advances to customers and the customer funds of the BBVA Group for the years 2019, 2020 and 2021 is
shown below. For a more homogeneous comparison, the balances of the entire series exclude BBVA USA and the rest of the
companies in the United States sold to PNC on June 1, 2021.
LOANS AND ADVANCES TO CUSTOMERS (BILLIONS
OF EUROS)
+2.5%
(1)
(1) At constant exchange rates: +7.0%.
CUSTOMER FUNDS (BILLIONS OF EUROS)
+4.5%
(1)
(1) At constant exchange rates: +7.7%.
CUSTOMER FUNDS (MILLIONS OF EUROS)
31-12-21
∆ %
31-12-20
Deposits from customers
349,761
2.1
342,661
Demand deposits
293,015
10.1
266,250
Time deposits
55,059
(27.2)
75,610
Other deposits
1,687
110.6
801
Other customer funds
115,767
12.5
102,947
Mutual funds and investment companies
74,810
15.3
64,869
Pension funds
38,763
7.0
36,215
Other off-balance sheet funds
2,195
17.8
1,863
Total customer funds
465,529
4.5
445,608
135
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3.1.5Solvency
Capital base
The Group's CET1 Fully-loaded ratio stood at 12.75% as of December 31, 2021, which represents a decrease in in the quarter (-173
basis points), although it maintains a large management buffer on the Group's capital requirements and is above the management
target, which is to be within the range of 11.5-12% CET1. This CET1 level includes the deduction of the total amount of the share
buyback program authorized by the supervisor, amounting to maximum €3.500m and representing an impact of approximately -130
basis points. For more information on the Group' share buyback program, please see "Other highlights" at the end of the "Highlights"
section.
In addition to the above-mentioned effect, during the fourth quarter of 2021, the recurrent income generation net of dividends and
remunerations of AT1 instruments contributed 18 basis points. On the other hand, the growth of risk-weighted assets (RWAs) had an
impact of -49 basis points, which is mostly explained by the growth of activity in the quarter and additionally, to a lesser extent, by the
update of the RWAs for operational risk (which is carried out annually, and which is explained by the increase in the level of revenues
compared to previous periods) and by the growth of the RWAs that are specific to market activity and are exposed to higher volatility.
Finally, the other items affecting the CET1, most notably the effect of exchange rate evolution and portfolio valuation, resulted in a
reduction of 12 basis points.
The consolidated fully-loaded additional Tier 1 capital (AT1) stood at 1.87% as of December 31, 2021, which results in a decrease of -4
basis points compared to the previous quarter.
The consolidated fully-loaded Tier 2 ratio as of December 31, 2021 stood at 2.37%, a decrease of -11 basis points in the quarter. The
total fully-loaded capital adequacy ratio stands at 16.98%.
Following the latest SREP (Supervisory Review and Evaluation Process) decision, received on February, 2022 and applicable as from
March 1, 2022, the ECB has informed the Group that the Pillar 2 requirement would remain at 1.5% (of which 0.84% must be CET1 at
least). Therefore, BBVA must maintain a CET1 capital ratio of 8.60% and a total capital ratio of 12.76% at the consolidated level.
The phased-in CET1 ratio, on consolidated terms, stood at 12.98% as of December 31, 2021, considering the transitory effect of the
IFRS 9 standard. AT1 reached 1.86% and Tier 2 reached 2.40%, resulting in a total capital adequacy ratio of 17.24%.
FULLY-LOADED CAPITAL RATIOS (PERCENTAGE)
CAPITAL BASE  (MILLIONS OF EUROS)
CRD IV phased-in
CRD IV fully-loaded
31-12-21 (1) (2)
31-12-20
31-12-19
31-12-21 (1) (2)
31-12-20
31-12-19
Common Equity Tier 1 (CET 1)
39,937
42,931
43,653
39,172
41,345
42,856
Tier 1
45,674
49,597
49,701
44,910
48,012
48,775
Tier 2
7,383
8,547
8,304
7,283
8,101
7,464
Total Capital (Tier 1 + Tier 2)
53,057
58,145
58,005
52,193
56,112
56,240
Risk-weighted assets
307,791
353,273
364,448
307,331
352,622
364,942
CET1 (%)
12.98
12.15
11.98
12.75
11.73
11.74
Tier 1 (%)
14.84
14.04
13.64
14.61
13.62
13.37
Tier 2 (%)
2.40
2.42
2.28
2.37
2.30
2.05
Total capital ratio (%)
17.24
16.46
15.92
16.98
15.91
15.41
(1) As of December 31, 2021, the difference between the phased-in and fully-loaded ratios arises from the temporary treatment of certain capital items, mainly of the impact of
IFRS 9, to which the BBVA Group has adhered voluntarily (in accordance with article 473bis of the CRR and the subsequent amendments introduced by the Regulation (EU)
2020/873).
(2) Preliminary data.
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With regard to MREL (Minimum Requirement for own funds and Eligible Liabilities) requirements, BBVA must reach, by January 1,
2022, an amount of own funds and eligible liabilities equal to 24.78%26 of the total RWAs of its resolution group, at a sub-
consolidated27 level (hereinafter, the "MREL in RWAs"). This is currently the most restrictive requirement for BBVA. Given the
structure of own funds and admissible liabilities of the resolution group, as of December 31, 2021, the MREL ratio in RWAs stands at
28.34%28 29, complying with the aforementioned MREL requirement.
With the aim of reinforcing compliance with these requirements, in March 2021, BBVA carried out an issue of a senior preferred debt
for an amount of €1 billion, with a maturity of 6 years and an option for early redemption after five years. In September 2021, BBVA
issued a €1 billion a floating rate senior preferred social bond, maturing in 2 years. These issuances have mitigated the loss of
eligibility of three issuances, two senior preferred issues and one senior non-preferred issue issued during 2017 and reaching their
maturity in 2021. In this regard, in January 2022, a senior non-preferred bond for €1 billion has been issued, with a maturity of 7 years
and an option for early redemption in the sixth year, with a coupon of 0.875%, although it is not taken into account for the December
2021 ratios.
In November 2015 (with effect from 1 January 2017) BBVA ceased to be part of the list of Global Systemically Important Banks (G-
SIBs). This list is drawn up annually by the Financial Stability Board (FSB) on the basis of a set of quantitative indicators which are
available, together with the assessment methodology, at www.bis.org/bcbs/gsib/. In November 2020, BBVA, at consolidated level,
was again identified as an Other Systemically Important Institution (hereinafter referred to as O-SII) and after the update of the list of
institutions in November 2021, BBVA remains identified as O-SII. Following the designation in November 2020, the Bank of Spain
imposed on BBVA the obligation to maintain Common Equity Tier 1 items as a buffer for O-SII during the financial year 2021 for an
amount equal to 0,75% of the total amount of its risk exposure on a consolidated basis. Similarly, following the mandatory annual
review in July 2021 of the designations of the so-called O-SIIs, the Bank of Spain continues to require BBVA to maintain a capital
buffer of 0.75% in 2022.
Lastly, the Group's leverage ratio stood at 6.7% fully-loaded (6.8% phased-in)30 as of December 31, 2021. These figures include the
effect of the temporary exclusion of certain positions with the central banks of the different geographical areas where the Group
operates, foreseen in the “CRR-Quick fix”.
Ratings
During 2021, BBVA’s rating has continued to show its strength and all agencies have maintained their rating in the A category. Last
December, S&P upgraded BBVA’s rating one notch to A from A-, considering that a sizable enough cushion of bail-inable instruments
has been issued, and following a methodological update that recognizes the strength of the Multiple Point of Entry (MPE) resolution
strategy. The outlook changed to negative from stable, now conditioned by the rating given by S&P to the Spanish sovereign (also A,
with negative outlook). The following table shows the credit ratings and outlook given by the agencies:
RATINGS
Rating agency
Long term (1)
Short term
Outlook
DBRS
A (high)
R-1 (middle)
Stable
Fitch
A-
F-2
Stable
Moody's
A3
P-2
Stable
Standard & Poor's
A
A-1
Negative
(1) Ratings assigned to long term senior preferred debt. Additionally, Moody’s and Fitch assign A2 and A- rating respectively, to BBVA’s long term deposits.
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26 Pursuant to the new applicable regulation, the MREL in RWAs and the subordination requirement in RWAs do not include the combined requirement of applicable capital
buffers.
27 In accordance with the resolution strategy MPE (“Multiple Point of Entry”) of the BBVA Group, established by the SRB, the resolution group is made up of Banco Bilbao Vizcaya
Argentaria, S.A. and subsidiaries that belong to the same European resolution group. As of December 31, 2019, the total RWAs of the resolution group amounted to €204,218m
and the total exposure considered for the purpose of calculating the leverage ratio amounted to €422,376m.
28 Own resources and eligible liabilities to meet, both, MREL and the combined capital buffer requirement applicable.
29 As of December 31, 2021, the MREL ratio in Leverage Ratio stands at 11.35% and the subordination ratios in terms of RWAs and in terms of exposure of the leverage ratio, stand
at 24.65% and 9.87%, respectively, being preliminary data.
30 The Group’s leverage ratio is provisional at the date of release of this report.
3.1.6The BBVA share
The main stock market indexes showed a positive performance in 2021. In Europe, the Stoxx Europe 600 index increased by 22.2%
compared to the end of December of the previous year, and in Spain the Ibex 35 increased by 7.9% in the same period, showing a
worse relative performance. In the United States, the S&P 500 index also increased by 26.9%.
With regard to the banking sector indexes, their performance in 2021 was better than the general indexes in Europe. The Stoxx Europe
600 Banks index, which includes the banks in the United Kingdom, and the Euro Stoxx Banks, an index of Eurozone banks, increased
by 34.0% and 36.2% respectively, meanwhile in The United States, the S&P Regional Banks sectoral index increased by 36.6% in the
period.
For its part, the BBVA share price increased by 30.1% in the year, slightly below its sector index, closing December 2021 at €5.25.
BBVA SHARE EVOLUTION
Compared with European indexes (Base index 100=31-12-20)
The BBVA share and share performance ratios
THE BBVA SHARE AND SHARE PERFORMANCE RATIOS
31-12-21
31-12-20
Number of shareholders
826,835
879,226
Number of shares issued
6,667,886,580
6,667,886,580
Daily average number of shares traded
22,901,565
34,180,978
Daily average trading (millions of euros)
118
108
Maximum price (euros)
6.29
5.34
Minimum price (euros)
3.74
2.13
Closing price (euros)
5.25
4.04
Book value per share (euros) (1)
6.86
6.70
Tangible book value per share (euros) (1)
6.52
6.05
Market capitalization (millions of euros)
35,006
26,905
Yield (dividend/price; %) (2)
2.6
4.0
(1) Considering 112 million shares acquired within the share buyback program between November 22 and December 31 of 2021 and the estimated shares pending from buyback
program as of December 31, 2021 of the first tranche approved by the Board of Directors in October 2021 (€1,500m), in process at the end of the year 2021.
(2) Calculated by dividing shareholder remuneration over the last twelve months by the closing price of the period.
Regarding shareholder remuneration, after the lifting of the recommendations by the European Central Bank, on September 30, 2021,
BBVA informed that the BBVA’s Board of Directors approved the payment in cash of €0.08 gross per share, as gross interim dividend
against 2021 results, which was paid on October 12, 2021. This dividend is already considered within the capital ratios of the Group. In
addition, on February 3, 2022 it was announced that a cash distribution in the amount of €0.23 gross per share was expected to be
submitted to the relevant governing bodies for consideration. If approved, the total cash distributions would amount to €0.31 gross
per share. Therefore, the total shareholder remuneration will be the result of the cash payments discussed and the share buyback
programs.
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On October 26, 2021, BBVA announced that it had received the required authorization from the European Central Bank for the
buyback of up to 10% of its share capital for a maximum amount of 3,500 million euros, in one or several tranches and over a
maximum period of 12 months (hereinafter, the Authorization).
Once the Authorization has been obtained, and in exercise of the authority delegated to it by the Annual Shareholders’ Meeting of
BBVA held on March 16, 2018, the Board of Directors of BBVA, in its meeting held on October 28, 2021, has agreed to carry out a
program scheme for the buyback of own shares in accordance with the provisions of Regulation (EU) No. 596/2014 of the European
Parliament and of the Council of April 16, 2014 on market abuse and Commission Delegated Regulation (EU) 2016/1052, of March 8,
2016, which will be executed in several tranches, for a maximum amount of up to 3,500 million euros, aimed at reducing BBVA’s share
capital (the Program Scheme), notwithstanding the possibility to suspend or early terminate the Program Scheme upon the
occurrence of circumstances that make it advisable.
Likewise, the Board of Directors has agreed, within the scope of the Program Scheme, to carry out a first tranche of the share
buyback program and the terms and conditions thereof. With regard to this first tranche, BBVA announced on November 19, 2021,
that it would be implemented externally through a lead manager (J. P. Morgan AG) and would have a maximum amount of €1.500m,
with a maximum number of shares to be acquired equal to 637,770,016 own shares, representing approximately 9.6% of BBVA’s
current share capital, and that the opening of the first tranche would take place on November 22, 2021 and shall end not earlier than
February 16, 2022, and not later than April 5, 2022, and, in any event, when the maximum monetary amount is reached or the
maximum number of shares is acquired within that period31. With regard to the operations carried out in the context of the
implementation of the first tranche, between November 22 and December 31, J. P. Morgan AG, as lead manager, acquired
112,254,236 BBVA shares. Between January 1 and February 3, 2022, it acquired 65.272.189 BBVA shares.
In addition, BBVA announced on February 3, 2022 that BBVA Board of Directors has agreed, within the framework program, to carry
out a second program for the buyback of shares aimed at reducing BBVA’s share capital, for a maximum amount of 2,000 million
Euros and a maximum number of shares to be acquired equal to the result of subtracting from 637,770,016 own shares (9.6% of
BBVA’s share capital at this date) the number of own shares finally acquired in execution of the first tranche. The implementation of
the second tranche, which will also be executed externally, through a lead-manager, will begin after the end of the implementation of
the first tranche and shall end no later than October 15, 2022. BBVA will carry out a separate communication prior to the
commencement of the execution of the Second Tranche with its specific terms and conditions.
Regarding the Group’s shareholder remuneration policy, on November 18, 2021, the Group announced that the Board of Directors of
BBVA has agreed to modify the Group’s shareholder distribution policy in force at that time, establishing a new policy consisting in an
annual distribution of between 40% and 50% of the consolidated ordinary profit of each year (excluding amounts and items of an
extraordinary nature included in the consolidated profit and loss account), compared to the previous policy of distributing between
35% and 40%.
This policy will be implemented through the distribution of an interim dividend for the year (expected to be paid in October of each
year) and a final dividend (to be paid once the year has ended and the allocation of the year-end profit has been approved, expected to
take place in April of each year), with the possibility of combining cash distributions with share buybacks (the execution of the shares
buyback program is considered to be an extraordinary shareholder distribution and is therefore not included in the scope of the
policy), all subject to the relevant authorizations and approvals applicable at any given time.
As of December 31, 2021, the number of BBVA shares was 6,667.89 million, and the number of shareholders reached 826,835.00. By
type of investor, 62.59% of the capital is held by institutional investors and the remaining 37.41% by retail shareholders.
SHAREHOLDER STRUCTURE (31-12-2021)
Shareholders
Shares issued
Number of shares
Number
%
Number
%
Up to 500
341,510
41.3
63,972,992
1.0
501 to 5,000
381,597
46.2
671,795,023
10.1
5,001 to 10,000
55,785
6.7
392,338,799
5.9
10,001 to 50,000
43,159
5.2
824,841,257
12.4
50,001 to 100,000
3,092
0.4
210,665,277
3.2
100,001 to 500,000
1,410
0.2
256,532,572
3.8
More than 500,001
282
0.0
4,247,740,660
63.7
Total
826,835
100.0
6,667,886,580
100.0
BBVA’s shares are included in the main stock market indexes, among them the Euro Stoxx 50, to which BBVA returned on September
20, only one year after its exit, due to the good performance of the share. This milestone -exit and re-enter the following year- has not
been achieved by any company at least in the last decade. In addition to these indexes, BBVA is part of the main sustainability
indexes, such as the Dow Jones Sustainability Index (DJSI), the FTSE4Good and the MSCI ESG indexes. For more information on this
subject, please refer to the “Sustainability indexes” section of this report.
At the closing of December 2021, the weighting of BBVA shares in the Ibex 35, Euro Stoxx 50 and the Stoxx Europe 600 index, were
7.33%, 1.08% and 0.32%, respectively. They are also included in several sector indexes, including Stoxx Europe 600 Banks, which
includes the United Kingdom, with a weighting of 4.45% and the Euro Stoxx Banks index for the eurozone with a weighting of 7.48%.
139
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
31 However, BBVA reserves the right to temporarily suspend the First Tranche or to early terminate it in the event of any circumstance that so advises or requires.
3.2Business areas
This section presents and analyzes the most relevant aspects of the Group's different business areas. Specifically, for each one of
them, it shows a summary of the income statement and balance sheet, the business activity figures and the most significant ratios.
The structure of the business areas reported by the BBVA Group as of December 31, 2021, differs from the one presented at the end
of 2020, mainly as a consequence of the removal of the United States as a business area, derived from the sale agreement reached
with PNC and closed on June 1, 2021, once the pertinent mandatory authorizations were obtained. BBVA continues to have a
presence in the United States, mainly through the wholesale business which the Group develops in the New York branch and its
broker dealer BBVA Securities Inc.
The composition of BBVA Group business areas is summarized below:
Spain mainly includes the banking and insurance businesses that the Group carries out in this country, including the
proportional share of the results of the new company created from the bancassurance agreement reached with Allianz at
the end of 2020.
Mexico includes banking and insurance businesses in this country, as well as the activity that BBVA Mexico carries out
through its branch in Houston.
Turkey reports the activity of the group Garanti BBVA that is mainly carried out in this country and, to a lesser extent, in
Romania and the Netherlands.
With regard to this business area, on November 18, 2021, BBVA Group submitted to the Capital Markets Board of Turkey
the application for authorization of the voluntary takeover bid (hereinafter referred to as the Voluntary Takeover Bid) for the
entire share capital of Garanti BBVA not already owned, once all relevant regulatory approvals have been obtained. Given
the deadlines and the need to receive approval from all relevant regulatory bodies, BBVA estimates that the closing of the
Voluntary Takeover Bid will take place in the first quarter of 2022.
South America mainly includes banking and insurance activity conducted in the region. The information for this business
area includes BBVA Paraguay data for the results, activity, balances and relevant business indicators for 2020 and is not
included in 2021 as the sale agreement was reached in January 2021.
Rest of Business mainly incorporates the wholesale activity carried out in Europe (excluding Spain) and in the United States,
as well as the banking business developed through BBVA’s 5 branches in Asia.
The Corporate Center contains the centralized functions of the Group, including: the costs of the head offices with a corporate
function; structural exchange rate positions management; portfolios whose management is not linked to customer relations, such as
financial and industrial holdings; stakes in Funds & Investment Vehicles in tech companies including the venture capital fund Propel
Venture Partners; certain tax assets and liabilities; funds due to commitments to employees; goodwill and other intangible assets as
well as such portfolios and assets' funding. Additionally, the results obtained by BBVA USA and the rest of the companies included in
the sale agreement to PNC until the closing of the transaction on June 1, 2021, are presented in a single line of the income statements
called “Profit (loss) after taxes from discontinued operations”. Finally, the costs related to the BBVA S.A. restructuring process in
Spain, being considered such process a strategic decision, are included in this aggregate and are recorded in the line "Net cost related
to the restructuring process".
In addition to these geographical breakdowns, supplementary information is provided for the wholesale business carried out by
BBVA, Corporate & Investment Banking (CIB), in the countries where it operates. This business is relevant to have a broader
understanding of the Group's activity and results due to the important features of the type of customers served, products offered and
risks assumed.
The information by business areas is based on units at the lowest level and/or companies that make up the Group, which are assigned
to the different areas according to the main region or company group in which they carry out their activity. The figures corresponding
to 2020 have been elaborated following the same criteria and the same structure of the areas previously explained, so that the year-
on-year comparisons are homogeneous.
Regarding the shareholders' funds allocation, in the business areas, a capital allocation system based on the consumed regulatory
capital is used.
Finally it should be noted that, as usual, in the case of the different business areas in America, Turkey, Rest of Business and CIB, apart
from including the year-on-year variations applying current exchange rates, the ones at constant exchange rates are also given.
140
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
MAIN INCOME STATEMENT LINE ITEMS BY BUSINESS AREA (MILLIONS OF EUROS)
Business areas
BBVA
Group
Spain
Mexico
Turkey
South
America
Rest of
businesses
∑ Business
areas
Corporate
Center
2021
Net interest income
14,686
3,502
5,836
2,370
2,859
281
14,849
(163)
Gross income
21,066
5,925
7,603
3,422
3,162
741
20,854
212
Operating income
11,536
2,895
4,944
2,414
1,661
291
12,204
(668)
Profit (loss) before tax
8,240
2,122
3,528
1,953
961
314
8,878
(638)
Net attributable profit (loss) excluding
non-recurring impacts (1)
5,069
1,581
2,568
740
491
254
5,633
(564)
2020
Net interest income
14,592
3,566
5,415
2,783
2,701
291
14,756
(164)
Gross income
20,166
5,567
7,025
3,573
3,225
839
20,229
(63)
Operating income
11,079
2,528
4,680
2,544
1,853
372
11,977
(898)
Profit (loss) before tax
4,813
823
2,475
1,522
896
280
5,996
(1,183)
Net attributable profit (loss) excluding
non-recurring impacts (1)
2,729
652
1,761
563
446
222
3,644
(915)
(1) Non-recurring impacts include: (I) profit (loss) after tax from discontinued operations in 2021 and 2020 ; (II) the net costs related to the restructuring process in 2021; and
(III) the net capital gain from the bancassurance operation with Allianz in 2020.
GROSS INCOME (1), OPERATING INCOME (1) AND NET ATTRIBUTABLE PROFIT (1) BREAKDOWN (PERCENTAGE. 2021)
Gross income
Operating income
Net attributable profit
(1) Excludes the Corporate Center.
MAIN BALANCE-SHEET ITEMS AND RISK-WEIGHTED ASSETS BY BUSINESS AREA (MILLIONS OF EUROS)
Business areas
BBVA
Group
Spain
Mexico
Turkey
South
America
Rest of
businesses
∑ Business
areas
Corporate
Center
Deletions
NCA&L (1)
31-12-21
Loans and advances to
customers
318,939
171,097
55,809
31,414
34,608
26,949
319,877
1,006
(1,945)
Deposits from customers
349,761
206,663
64,003
38,341
36,340
6,266
351,613
175
(2,027)
Off-balance sheet funds
115,767
70,072
26,445
3,895
14,756
597
115,765
2
Total assets/liabilities and
equity
662,885
413,477
118,106
56,245
56,124
40,314
684,266
30,835
(52,216)
RWAs
307,791
113,825
64,573
49,718
43,334
29,252
300,703
7,088
31-12-20
Loans and advances to
customers
311,147
167,998
50,002
37,295
33,615
24,015
312,926
505
(1,299)
(985)
Deposits from customers
342,661
206,428
54,052
39,353
36,874
9,333
346,040
363
(2,449)
(1,293)
Off-balance sheet funds
102,947
62,707
22,524
3,425
13,722
569
102,947
Total assets/liabilities and
equity
733,797
408,030
110,236
59,585
55,436
35,172
668,460
105,416
(40,080)
RWAs
353,273
104,388
60,825
53,021
39,804
24,331
282,370
70,903
(1) Non-current assets and liabilities held for sale (NCA&L) from BBVA Paraguay as of 31-12-20.
141
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BBVA Group, as of December 31, 2021, had 110,432 employees, 6,083 branches and 29,148 ATMs, a decrease of 10.3%, 18.2% and
6.0%, respectively, compared to the end of December 2020. The decrease was mainly due to the removal of BBVA USA and the rest
of the companies in the United States following its sale on June 1, 2021, as well as the beginning of the employee departures and
branch closures as a result of the restructuring plan of BBVA S.A. in Spain.
With regard to the number of employees in Mexico, there has been an increase, explained by the internalization of employees whose
tasks are directly linked to the Bank's activity. This internalization, carried out in July 2021, is part of the labor reform in the country.
NUMBER OF EMPLOYEES
NUMBER OF ATMS
NUMBER OF BRANCHES
142
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
3.2.1Spain
Highlights
Growth in lending activity throughout the year
Favorable performance of recurring income, driven by commissions
Improvement in the efficiency ratio and outstanding gross income growth
Decrease in impairment on financial assets, compared to a 2020 that was strongly affected by the pandemic,
resulting in a lower cost of risk
BUSINESS ACTIVITY (1) (VARIATION COMPARED TO
31-12-20)
(1) Excluding repos.
NET INTEREST INCOME/ATAS (PERCENTAGE)
.
OPERATING INCOME (MILLIONS OF EUROS)
+14.5 %
2,528
2,895
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS)
+142.6 %
652
1,581
143
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
FINANCIAL STATEMENTS AND RELEVANT BUSINESS INDICATORS (MILLIONS OF EUROS AND PERCENTAGE)
Income statement
2021
∆ %
2020
Net interest income
3,502
(1.8)
3,566
Net fees and commissions
2,189
21.5
1,802
Net trading income
343
97.4
174
Other operating income and expenses
(109)
n.s.
25
    Of which: Insurance activities (1)
357
(23.2)
465
Gross income
5,925
6.4
5,567
Operating expenses
(3,030)
(0.3)
(3,039)
Personnel expenses
(1,738)
(1,738)
Other administrative expenses
(861)
2.3
(841)
Depreciation
(431)
(6.3)
(460)
Operating income
2,895
14.5
2,528
Impairment on financial assets not measured at fair value through profit or loss
(503)
(56.9)
(1,167)
Provisions or reversal of provisions and other results
(270)
(49.8)
(538)
Profit (loss) before tax
2,122
157.9
823
Income tax
(538)
221.7
(167)
Profit (loss) for the year
1,584
141.6
655
Non-controlling interests
(2)
(32.5)
(3)
Net attributable profit (loss)
1,581
142.6
652
(1) Includes premiums received net of estimated technical insurance reserves.
Balance sheets
31-12-21
∆ %
31-12-20
Cash, cash balances at central banks and other demand deposits
26,386
(31.2)
38,356
Financial assets designated at fair value
145,544
7.3
135,590
Of which: Loans and advances
50,631
78.9
28,301
Financial assets at amortized cost
199,663
0.8
198,173
    Of which: Loans and advances to customers
171,097
1.8
167,998
Inter-area positions
34,005
28.4
26,475
Tangible assets
2,534
(12.7)
2,902
Other assets
5,346
(18.2)
6,535
Total assets/liabilities and equity
413,477
1.3
408,030
Financial liabilities held for trading and designated at fair value through profit or loss
81,376
13.7
71,542
Deposits from central banks and credit institutions
54,759
(6.8)
58,783
Deposits from customers
206,663
0.1
206,428
Debt certificates
38,224
(6.8)
41,016
Inter-area positions
Other liabilities
18,453
8.8
16,955
Regulatory capital allocated
14,002
5.2
13,306
Relevant business indicators
31-12-21
∆ %
31-12-20
Performing loans and advances to customers under management (1)
168,251
1.7
165,511
Non-performing loans
8,450
1.3
8,340
Customer deposits under management (1)
205,908
0.0
205,809
Off-balance sheet funds (2)
70,072
11.7
62,707
Risk-weighted assets
113,825
9.0
104,388
Efficiency ratio (%)
51.1
54.6
NPL ratio (%)
4.2
4.3
NPL coverage ratio (%)
62
67
Cost of risk (%)
0.30
0.67
(1) Excluding repos.
(2) Includes mutual funds and pension funds.
144
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Macro and industry trends
The economic recovery continued in the fourth quarter of 2021, despite the negative impact on activity of the increased infections
caused by new variants of the COVID-19. Activity indicators for the fourth quarter suggest a dynamism that could offset, at least
partially, the impact on GDP in 2021 of the lower growth in the third quarter (2.6% quarterly) compared to the initial forecast by BBVA
Research. According to estimates by BBVA Research, GDP would grow by around 5.1% in 2021, after a fall of 10.8% in 2020, and
could increase by 5.5% in 2022 if European funds are used in a timely manner. Inflation continued to accelerate (in December 2021 it
stood at 6.5%), driven mainly by energy prices, but will moderate in 2022, according to estimates by BBVA Research.
With regard to the banking system, with data as of the end of October 2021, the volume of lending to the private sector recorded a
decline of 0.8% since December 2020, following growth of 2.6% in 2020. The NPL ratio continued to improve, reaching 4.36%, also
at the end of October 2021 (4.51% at 2020 year-end). In addition, it should be noted that the system maintained comfortable levels of
solvency and liquidity.
Activity
The most relevant aspects related to the area's activity during 2021 were:
Lending activity (performing loans under management) was higher than at the end of 2020 (+1.7%) mainly due to growth in
loans to SMEs (+10.2%), consumer loans (+9.1% including credit cards) and the increased activity of CIB in the fourth
quarter of 2021 (+1.1 % year-on-year),
With regard to asset quality, the non-performing loan ratio increased by 13 basis points in the quarter to stand at 4.2%,
mainly due to the increase in non-performing loans, resulting from the reclassification due to the implementation of the
aforementioned new definition of default. As a result of this increased balance of non-performing loans, the area's NPL
coverage ratio is reduced to 62% as of December 31, 2021.
Total customer funds increased (+2.8%) compared to 2020 year-end, supported by the favorable performance of off-
balance sheet funds (+11.7%). For its part, the balance of customer deposits under management was stable during the year
(0.0%), as the increase in deposits held by retail customers was offset by the decrease in the balances held by wholesale
customers. By product, demand deposits grew by 7.4%, compensating for the drop in time deposits (-41.6%).
Results
Spain generated a net attributable profit of €1,581m during 2021, up 142.6% from the result posted in the previous year, mainly due to
the increased provisions for impairment on financial assets as a result of the COVID-19 outbreak and the provisions made, in both
cases in 2020, as well as the increased contribution from fees and commissions revenues and NTI in 2021.
The most notable aspects of the year-on-year changes in the area's income statement at the end of December 2021 were:
Net interest income decreased by 1.8%, mainly due to the effect of the declining interest rates environment on the stock of
loans and the lower contribution of the ALCO portfolios, which were partially offset by lower financing costs.
Net fees and commissions continued to show a very positive performance (+21.5% year-on-year), mainly favored by a
greater contribution from banking services, revenues associated with asset management and the contribution of insurance,
in the latter case, by the bancassurance operation with Allianz.
NTI showed at the end of December 2021 a significant year-on-year growth of 97.4%, mainly due to the results of the Global
Markets unit.
The other operating income and expenses line performed poorly compared to the previous year, due to the lower
contribution from the insurance business in this line due to the bancassurance operation with Allianz and the higher
contribution to the Single Resolution Fund.
Operating expenses remained under control (-0.3% in year-on-year terms).
As a result of gross income growth and contained expenses, the efficiency ratio stood at 51.1%, representing a significant
improvement compared to 54.6% recorded at the end of December 2020.
Impairment on financial assets recorded a significant reduction compared to the amount accumulated during 2020, mainly
due to the negative impact of the worsening macroeconomic scenario caused by the pandemic following the outbreak of
COVID-19 in March 2020, as well as the improvement of said scenario in 2021. For its part, the accumulated cost of risk
remained on a downward trend and stood at 0.30% as of December 31, 2021.
The provisions and other results line closed at €-270m, which was well below the €-538m recorded in the same period last
year, which included provisions for potential claims.
145
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
3.2.2Mexico
Highlights
Growth in lending activity in the year driven by the continued acceleration in the retail portfolio segment since the
second quarter of 2021
Increase in demand deposits and therefore improvement in the funding mix
Growth in recurring income and strength of operating income throughout the year
Better performance of impairment on financial assets in 2021
BUSINESS ACTIVITY (1) (VARIATION AT CONSTANT
EXCHANGE RATE COMPARED TO 31-12-20)
(1) Excluding repos.
NET INTEREST INCOME/ATAS (PERCENTAGE AT
CONSTANT EXCHANGE RATE)
.
OPERATING INCOME (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATE)
+3.3 %
(1)
4,787
4,944
(1) At current exchange rate: +5.6%.
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS AT CONSTANT EXCHANGE RATE)
+42.6 %
(1)
1,801
2,568
(1) At current exchange rate: +45.8%.
146
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
FINANCIAL STATEMENTS AND RELEVANT BUSINESS INDICATORS (MILLIONS OF EUROS AND PERCENTAGE)
Income statement
2021
∆ %
∆ % (1)
2020
Net interest income
5,836
7.8
5.4
5,415
Net fees and commissions
1,211
14.1
11.6
1,061
Net trading income
366
(13.3)
(15.3)
423
Other operating income and expenses
190
50.3
46.9
126
Gross income
7,603
8.2
5.8
7,025
Operating expenses
(2,659)
13.4
10.9
(2,344)
Personnel expenses
(1,199)
22.9
20.2
(976)
Other administrative expenses
(1,134)
7.3
4.9
(1,057)
Depreciation
(326)
4.6
2.3
(312)
Operating income
4,944
5.6
3.3
4,680
Impairment on financial assets not measured at fair value
through profit or loss
(1,440)
(33.7)
(35.2)
(2,172)
Provisions or reversal of provisions and other results
24
n.s.
n.s.
(33)
Profit (loss) before tax
3,528
42.5
39.4
2,475
Income tax
(960)
34.5
31.5
(714)
Profit (loss) for the year
2,568
45.8
42.6
1,761
Non-controlling interests
(0)
41.4
38.3
(0)
Net attributable profit (loss)
2,568
45.8
42.6
1,761
Balance sheets
31-12-21
∆ %
∆ %(1)
31-12-20
Cash, cash balances at central banks and other demand deposits
12,985
41.7
34.4
9,161
Financial assets designated at fair value
35,126
(3.4)
(8.4)
36,360
Of which: Loans and advances
835
(67.7)
(69.4)
2,589
Financial assets at amortized cost
65,311
9.2
3.5
59,819
    Of which: Loans and advances to customers
55,809
11.6
5.8
50,002
Tangible assets
1,731
5.1
(0.4)
1,647
Other assets
2,953
(9.1)
(13.9)
3,249
Total assets/liabilities and equity
118,106
7.1
1.6
110,236
Financial liabilities held for trading and designated at fair value
through profit or loss
19,843
(16.6)
(21.0)
23,801
Deposits from central banks and credit institutions
3,268
(36.2)
(39.6)
5,125
Deposits from customers
64,003
18.4
12.2
54,052
Debt certificates
7,984
4.5
(0.9)
7,640
Other liabilities
15,779
22.2
15.8
12,911
Regulatory capital allocated
7,229
7.8
2.2
6,707
Relevant business indicators
31-12-21
∆ %
∆ % (1)
31-12-20
Performing loans and advances to customers under
management (2)
55,926
10.9
5.1
50,446
Non-performing loans
1,921
5.7
0.1
1,818
Customer deposits under management (2)
63,349
17.8
11.7
53,775
Off-balance sheet funds (3)
26,445
17.4
11.3
22,524
Risk-weighted assets
64,573
6.2
0.6
60,825
Efficiency ratio (%)
35.0
33.4
NPL ratio (%)
3.2
3.3
NPL coverage ratio (%)
106
122
Cost of risk (%)
2.67
4.02
(1) Figures at constant exchange rate.
(2) Excluding repos.
(3) Includes mutual funds and other off-balance sheet funds.
147
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Macro and industry trends
Economic growth decelerated in the second half of 2021 after a strong expansion in the first half of the year. Given the recent
slowdown, BBVA Research estimates that GDP growth was 5.3% in 2021, seven tenths lower than in the previous forecast, reflecting
a partial recovery from the 8.4% drop in 2020. At the same time, in an environment of relatively weak domestic demand, strong
inflationary pressures have led Banxico to raise monetary policy interest rates to 5.5% in December, from 4.0% in May. According to
estimates by BBVA Research, interest rates will continue to increase, in an environment of relatively high inflation, and GDP growth
will moderate significantly to around 2.2% in 2022.
With regard to the banking system, based on data at the end of November 2021, the system's lending volume increased since
December 2020 (+4.1%), showing strong growth in the mortgage portfolio (+8,8% since the end of 2020), followed by consumer
loans (+3.4%) and corporate loans (+2.1%), while demand and time deposits increased (+4.6 since December 2020). The NPL ratio
in the system recorded slight improvement in 2021, reaching a NPL ratio of 2.15% at the end of November (+2.56% at the end of
2020) and capital indicators, by their part, remained comfortable.
Unless expressly stated otherwise, all the comments below on rates of change, for both activity and results, will be given at constant
exchange rate. These rates, together with changes at current exchange rates, can be found in the attached tables of financial
statements and relevant business indicators.
Activity
The most relevant aspects related to the area's activity during 2021 were:
Lending activity (performing loans under management) grew by 5.1% compared to December 2020 thanks to the
performance of the retail segment (+9.5%), which continued to show the dynamism that began in the second quarter of
2021. Within the retail segment, credit cards continued to stand out (+13.4%) followed by consumer and mortgage loans
(+4.7% and +9.7%, respectively). Within this segment, SME financing was 15.4% higher compared to the end of December
2020, supported by the expansion of the product offering and the increase in the commercial effort with qualified personnel,
which have resulted in a greater number of customers. For its part, the wholesale portfolio, which includes larger companies
and the public sector, recorded a growth of (+3.6%). As a result of the above, BBVA Mexico's mix shows a shift towards the
most profitable portfolio, with the retail portfolio representing 50.8% and the wholesale portfolio 49.2%.
With regard to asset quality indicators, the NPL ratio recorded an increase of 63 basis points in the fourth quarter of 2021
and a decrease of 16 basis points compared to December 2020, explained by lower recurring NPL entries and a higher
recognition of write-offs during the year, along with an increase in activity that has been partially offset in the last quarter
due to the reclassification resulting from the implementation of the new definition of default. For its part, the NPL coverage
ratio decreased to 106% during the year, due to the reclassification non-performing loans as a result of the new definition of
default.
Customer deposits under management showed an increase of 11.7% during 2021. This performance is explained by a
growth of 15.9% in demand deposits, due to customers' preference for having liquid balances in an uncertain environment,
compared to the decline observed in time deposits (-6.1%). The above has allowed BBVA Mexico to improve its deposits
mix, with 84% of total deposits in lower-cost funds. Finally, mutual funds grew by 11.3% between January and December
2021, favored by an improved offering that includes funds linked to environmental, social and governance (ESG) factors.
Results
In Mexico, BBVA achieved a net attributable profit of €2,568m in 2021, representing a 42.6% increase compared to the same period
in 2020, which was significantly affected by the COVID-19 pandemic.
The most relevant aspects of the year-on-year changes in the income statement at the end of December 2021 are summarized below:
Net interest income closed 2021 with an increase of 5.4%, due to lower financing costs, the negative impact on this line due
to the customer support measures against a backdrop of the pandemic in the second quarter of 2020 and, to a lesser
extent, the aforementioned improvement in the portfolio mix in 2021. Also notable is the favorable trend towards recovery in
the new retail loan origination, which has already been reflected in this line since the third quarter.
Net fees and commissions increased by 11.6% thanks to higher levels of transactions, especially on credit cards, as well as
those arising from investment banking operations and mutual fund management.
NTI decreased by 15.3% year-on-year, mainly due to lower results from the Global Markets unit in 2021, as well as lower
results from ALCO portfolios.
The other operating income and expenses line recorded a year-on-year increase of 46.9%, mainly thanks to the results of
the insurance unit in 2021 and also supported by the extraordinary revenue generated by the effects of initiatives aimed at
transforming the production model, which have allowed operational efficiencies to be increased.
Operating expenses increased (+10.9%) in an environment of relatively high inflation, mainly due to higher personnel
expenses against a backdrop of increased activity. Also contributing to the year-on-year growth is the fact that certain
expenses were not incurred in 2020 as a result of the pandemic, and thus increased general expenses in 2021, like
technology expenses, among others.
The impairment on financial assets decreased significantly compared to the same period last year (-35.2%), mainly due to
additional provisions for COVID-19 recorded in 2020. As a result of all the above, the cumulative cost of risk as of December
2021 stood at 2.67%.
The provisions and other results line showed a favorable comparison, driven by higher sales of foreclosed assets in 2021
and lower provisions related to contingent risks compared to those recorded during 2020.
148
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3.2.3Turkey
Highlights
Activity driven by Turkish lira loans and deposits
Year-on-year growth in recurring income and NTI
Year-on-year decrease in the cost of risk
Net attributable profit growth driven by higher revenues and lower impairment on financial assets
BUSINESS ACTIVITY (1) (VARIATION AT CONSTANT
EXCHANGE RATE COMPARED TO 31-12-20)
(1) Excluding repos.
NET INTEREST INCOME/ATAS (PERCENTAGE AT
CONSTANT EXCHANGE RATE)
.
OPERATING INCOME (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATE)
+23.8 %
(1)
1,949
2,414
(1) At current exchange rate: -5.1%.
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS AT CONSTANT EXCHANGE RATE)
+71.4 %
(1)
432
740
(1) At current exchange rate: +31.3%.
149
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
FINANCIAL STATEMENTS AND RELEVANT BUSINESS INDICATORS (MILLIONS OF EUROS AND PERCENTAGE)
Income statement
2021
∆ %
∆ %(1)
2020
Net interest income
2,370
(14.8)
11.2
2,783
Net fees and commissions
564
10.6
44.4
510
Net trading income
413
81.9
137.4
227
Other operating income and expenses
74
39.4
81.9
53
Gross income
3,422
(4.2)
25.0
3,573
Operating expenses
(1,008)
(2.1)
27.8
(1,029)
Personnel expenses
(593)
5.8
38.0
(561)
Other administrative expenses
(297)
(7.0)
21.4
(319)
Depreciation
(118)
(20.8)
3.3
(150)
Operating income
2,414
(5.1)
23.8
2,544
Impairment on financial assets not measured at fair value through
profit or loss
(494)
(44.8)
(27.9)
(895)
Provisions or reversal of provisions and other results
33
n.s.
n.s.
(127)
Profit (loss) before tax
1,953
28.3
67.4
1,522
Income tax
(455)
19.9
56.5
(380)
Profit (loss) for the year
1,498
31.1
71.1
1,142
Non-controlling interests
(758)
30.9
70.8
(579)
Net attributable profit (loss)
740
31.3
71.4
563
Balance sheets
31-12-21
∆ %
∆ %(1)
31-12-20
Cash, cash balances at central banks and other demand deposits
7,764
41.7
136.9
5,477
Financial assets designated at fair value
5,289
(0.8)
65.8
5,332
Of which: Loans and advances
295
(29.0)
18.7
415
Financial assets at amortized cost
41,544
(11.1)
48.7
46,705
    Of which: Loans and advances to customers
31,414
(15.8)
40.8
37,295
Tangible assets
623
(30.8)
15.7
901
Other assets
1,025
(12.4)
46.4
1,170
Total assets/liabilities and equity
56,245
(5.6)
57.8
59,585
Financial liabilities held for trading and designated at fair value
through profit or loss
2,272
(2.7)
62.6
2,336
Deposits from central banks and credit institutions
4,087
20.9
102.1
3,381
Deposits from customers
38,341
(2.6)
62.9
39,353
Debt certificates
3,618
(10.4)
49.8
4,037
Other liabilities
2,166
(49.7)
(16.0)
4,308
Regulatory capital allocated
5,761
(6.6)
56.1
6,170
Relevant business indicators
31-12-21
∆ %
∆ %(1)
31-12-20
Performing loans and advances to customers under management (2)
30,610
(16.5)
39.7
36,638
Non-performing loans
2,995
(5.9)
57.3
3,183
Customer deposits under management (2)
38,335
(2.6)
62.9
39,346
Off-balance sheet funds (3)
3,895
13.7
90.1
3,425
Risk-weighted assets
49,718
(6.2)
56.7
53,021
Efficiency ratio (%)
29.5
28.8
NPL ratio (%)
7.1
6.6
NPL coverage ratio (%)
75
80
Cost of risk (%)
1.33
2.13
(1) Figures at constant exchange rate.
(2) Excluding repos.
(3) Includes mutual funds and pension funds.
150
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Macro and industry trends
Activity indicators suggest that GDP has continued to grow strongly in the fourth quarter of 2021, supporting a revision of BBVA
Research’s growth estimate for 2021 from 9.5% to around 10.8%. Strong demand, as well as the sharp depreciation of the Turkish lira
following the interest rate cuts announced in recent months, contributed to a very significant increase in annual inflation to 36.1% in
December 2021. According to BBVA Research's estimates, growth could moderate to around 3.5% in 2022. However, the economic
environment is highly volatile given the combination of high inflation (on average it could be around 50% in 2022), very negative real
rates environment, pressure on the Turkish lira and high external financing needs.
With regard to the banking system, based on data as of December 2021 the total volume of lending in the system increased by 37%
since December 2020 in local currency (+20% in the Turkish lira portfolio and -5% in the foreign currency loan portfolio), while
deposits grew by 54%, included in these growth rates are the effect of inflation and the depreciation of the Turkish lira. The deposit
dollarization increased to 64.5% (55.3% the previous year and 55.1% as of September 2021), mainly due to the depreciation of the
Turkish lira. The system's NPL ratio stood at 3.16% at the end of 2021 (4.05% at the end of 2020 and 3.59% as of September 2021).
Unless expressly stated otherwise, all comments below on rates of changes for both activity and income, will be presented at constant
exchange rates. These rates, together with changes at current exchange rates, can be observed in the attached tables of the financial
statements and relevant business indicators.
Activity
The most relevant aspects related to the area’s activity during 2021 were:
Lending activity (performing loans under management) increased by 39.7% between January and December 2021, driven
by the growth in Turkish lira loans (+28.1%). This growth was supported by consumer loans, thanks to the strong origination
in General Purpose Loans, and also by credit cards, mortgages and commercial loans. Foreign currency loans (in U.S.
dollars) decreased in 2021 (-13.3%).
In terms of asset quality, the NPL ratio increased by 57 basis points to 7.1% compared to the end of September 2021. In the
quarter, there was positive performance in recoveries and repayments, as well as partial write-offs in the wholesale portfolio
and retail portfolio sales; almost offsetting the higher NPL entries mainly due to the reclassification resulting from the
implementation of the new definition of default. The NPL coverage ratio stood at 75% as of December 31, 2021, which
represents a decrease of -311 basis points in the quarter, mainly due to the evolution of non-performing loans.
Customer deposits under management (68% of total liabilities in the area as of December 31, 2021) remained as the main
source of funding for the balance sheet and increased by 62.9%. Especially noteworthy is the positive performance of
Turkish lira demand deposits (+41.8%), which represent 29% of total customer deposits in local currency, as well as time
deposits (+18.7%). Foreign currency deposits (in U.S. dollars) increased by 5.1%. For its part, the evolution of off-balance
sheet funds (+90.1%) also stood out.
Results
Turkey generated a net attributable profit of €740m in 2021, 71.4% higher than the previous year, which was impacted by a strong
increase in the impairment on financial assets due to the COVID-19 pandemic and also supported by higher contribution from
recurring income and NTI in 2021. Taking into account the effect of the depreciation of the Turkish lira over the period, the results
generated by Turkey increased by 31.3%.
The most significant aspects of the year-on-year evolution in the area's income statement at the end of December 2021 were:
Net interest income increased by 11.2%, mainly due to larger loan volumes and also due to a higher contribution from
inflation-linked bonds. This was partly offset by the contraction of the customer spread during 2021 and by higher financing
costs.
Net fees and commissions recorded significant growth (+44.4%) mainly driven by the positive performance in payment
systems, money transfer, brokerage and guarantees.
NTI performed significantly well (+137.4%), mainly due to the earnings of the Global Markets unit, as well as gains from
securities transactions.
Other operating income and expenses increased by 81.9% in 2021, mainly due to the greater contribution of the subsidiaries
of Garanti BBVA, most notably the leasing operations.
Operating expenses increased by 27.8%, impacted by the higher average annual inflation rate (above 19%), the
depreciation of the Turkish Lira and increased activity. On the other hand, there was a reduction in some discretionary
expenses in 2020 due to COVID-19, affecting the year-on-year evolution. Nevertheless, the efficiency ratio remained low
(29.5%).
Impairment on financial assets decreased by 27.9% compared to those registered in 2020, mainly due to the negative
impact of the deterioration in the macroeconomic scenario as a result of the outbreak of the COVID-19 pandemic in March
2020, as well as the improvement of said scenario in 2021. In the fourth quarter of 2021, there was an increase in the
coverage of customers sensitive to exchange rate fluctuations and higher requirements for provisions were recorded after a
recalibration of wholesale risk models, reflecting greater sensitivity to currency evolution. As a result, the cumulative cost of
risk at the end of December 2021 has decreased to 1.33% from 2.13% a year earlier.
The provisions and other results line closed December with a profit of €33m, compared to the loss of €-127m recorded in
the same period of the previous year, mainly thanks to lower provisions for special funds and contingent liabilities and
commitments and capital gains from the sale of real estate assets.
151
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
3.2.4South America
Highlights
Increase in lending activity in 2021, with growth in both retail and commercial segments
Reduction in higher-cost customer funds
Favorable year-on-year evolution of recurring income and higher adjustment for inflation in Argentina
Reduction in the impairment on financial assets line as 2020 was affected by the outbreak of the pandemic
BUSINESS ACTIVITY (1) (VARIATION AT CONSTANT
EXCHANGE RATES COMPARED TO 31-12-20)
(1) Excluding repos. It excludes the balances of BBVA Paraguay as of 31-12-2020.
NET INTEREST INCOME/ATAS (PERCENTAGE AT
CONSTANT EXCHANGE RATES)
General note: Excluding BBVA Paraguay.
OPERATING INCOME (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATES)
-0.4 %
(1)
1,667
1,661
(1) At current exchange rates:-10.4%.
At constant exchange rates, excluding BBVA Paraguay: +2.0%.
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS AT CONSTANT EXCHANGE RATES)
+23.0 %
(1)
399
491
(1) At current exchange rates: +10.1%.
At constant exchange rates, excluding BBVA Paraguay: +30.3%.
152
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
FINANCIAL STATEMENTS AND RELEVANT BUSINESS INDICATORS (MILLIONS OF EUROS AND PERCENTAGE)
Income statement
2021
∆ %
∆ % (1)
∆ % (2)
2020
Net interest income
2,859
5.8
15.5
18.1
2,701
Net fees and commissions
589
21.8
34.9
37.8
483
Net trading income
324
(20.3)
(11.6)
(9.8)
407
Other operating income and expenses
(611)
66.4
71.9
74.4
(367)
Gross income
3,162
(2.0)
8.1
10.6
3,225
Operating expenses
(1,501)
9.4
19.4
22.0
(1,372)
Personnel expenses
(724)
8.2
18.4
21.4
(670)
Other administrative expenses
(632)
15.0
25.3
27.6
(549)
Depreciation
(145)
(5.7)
2.4
4.8
(154)
Operating income
1,661
(10.4)
(0.4)
2.0
1,853
Impairment on financial assets not measured
at fair value through profit or loss
(622)
(28.0)
(21.3)
(20.0)
(864)
Provisions or reversal of provisions and other
results
(77)
(17.0)
(7.7)
(6.8)
(93)
Profit (loss) before tax
961
7.3
21.3
25.3
896
Income tax
(287)
3.5
16.0
17.3
(277)
Profit (loss) for the year
674
9.0
23.8
29.1
618
Non-controlling interests
(184)
6.3
25.9
25.9
(173)
Net attributable profit (loss)
491
10.1
23.0
30.3
446
Balance sheets
31-12-21
∆ %
∆ % (1)
∆ % (2)
31-12-20
Cash, cash balances at central banks and
other demand deposits
8,549
20.0
24.1
33.1
7,127
Financial assets designated at fair value
7,175
(2.1)
2.5
2.5
7,329
Of which: Loans and advances
157
45.4
55.6
55.6
108
Financial assets at amortized cost
37,747
(2.1)
1.8
5.0
38,549
    Of which: Loans and advances to customers
34,608
3.0
7.0
10.7
33,615
Tangible assets
895
10.7
13.7
14.9
808
Other assets
1,758
8.3
14.4
16.6
1,624
Total assets/liabilities and equity
56,124
1.2
5.3
8.7
55,436
Financial liabilities held for trading and
designated at fair value through profit or loss
1,884
42.0
50.6
50.7
1,326
Deposits from central banks and credit
institutions
5,501
2.3
5.1
5.4
5,378
Deposits from customers
36,340
(1.4)
2.3
6.5
36,874
Debt certificates
3,215
(1.7)
3.8
4.7
3,269
Other liabilities
4,207
10.3
16.1
17.9
3,813
Regulatory capital allocated
4,977
4.2
8.8
12.7
4,776
Relevant business indicators
31-12-21
∆ %
∆ % (1)
∆ % (2)
31-12-20
Performing loans and advances to customers
under management (3)
34,583
2.6
6.6
10.3
33,719
Non-performing loans
1,813
1.8
5.6
8.1
1,780
Customer deposits under management (4)
36,364
(1.4)
2.3
6.5
36,886
Off-balance sheet funds (5)
14,756
7.5
3.7
3.7
13,722
Risk-weighted assets
43,334
8.9
13.6
17.6
39,804
Efficiency ratio (%)
47.5
42.6
NPL ratio (%)
4.5
4.4
NPL coverage ratio (%)
99
110
Cost of risk (%)
1.65
2.36
(1) Figures at constant exchange rates.
(2) At constant exchange rates excluding BBVA Paraguay.
(3) Excluding repos.
(4) Excluding repos and including specific marketable debt securities.
(5) Includes mutual funds and pension funds.
153
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
SOUTH AMERICA. DATA PER COUNTRY (MILLIONS OF EUROS)
Operating income
Net attributable profit (loss)
Country
2021
∆ %
∆ % (1)
2020
2021
∆ %
∆ % (1)
2020
Argentina
260
(24.2)
n.s.
343
63
(29.4)
n.s.
89
Colombia
569
(3.8)
1.0
591
228
38.5
45.4
165
Peru
685
(4.6)
9.6
718
122
11.4
28.0
110
Other countries (2)
147
(26.8)
(24.9)
200
77
(5.8)
(2.4)
82
Total
1,661
(10.4)
(0.4)
1,853
491
10.1
23.0
446
(1) Figures at constant exchange rates.
(2) Bolivia, Chile (Forum), Paraguay in 2020, Uruguay and Venezuela. Additionally, it includes eliminations and other charges.
SOUTH AMERICA. RELEVANT BUSINESS INDICATORS PER COUNTRY (MILLIONS OF EUROS)
Argentina
Colombia
Peru
31-12-21
31-12-20
31-12-21
31-12-20
31-12-21
31-12-20
Performing loans and advances to customers under
management (1)(2)
3,333
2,495
12,334
10,913
15,552
14,914
Non-performing loans and guarantees given (1)
81
46
697
632
966
892
Customer deposits under management (1)(3)
6,083
4,101
12,814
11,330
13,946
15,648
Off-balance sheet funds (1)(4)
1,716
860
998
1,463
1,543
2,119
Risk-weighted assets
6,775
5,685
14,262
13,096
18,016
15,845
Efficiency ratio (%)
68.2
53.6
36.2
35.2
37.6
37.7
NPL ratio (%)
2.3
1.8
5.0
5.2
4.9
4.5
NPL coverage ratio (%)
146
241
103
113
89
101
Cost of risk (%)
2.20
3.24
1.85
2.64
1.59
2.13
(1) Figures at constant exchange rates.
(2) Excluding repos.
(3) Excluding repos and including specific marketable debt securities.
(4) Includes mutual funds.
Unless expressly stated otherwise, all the comments below on rates of change, for both activity and results, will be given at constant
exchange rates. These rates, together with the changes at current exchange rates, can be found in the attached tables of the financial
statements and relevant business indicators. The information for this business area includes BBVA Paraguay with regard to data on
the results, activity, balance sheet and relevant business indicators for 2020, but does not include Paraguay for 2021, as the sale
agreement materialized in January of that year. To facilitate an homogeneous comparison, the attached tables include a column at
constant exchange rates that does not take BBVA Paraguay into account. All comments for this area also exclude BBVA Paraguay.
Activity and results
The most relevant aspects related to the area's activity during 2021 were:
Lending activity (performing loans under management) recorded a variation of +10.3% over the period, with growth in all
products and in all countries of the region, highlighting consumer and credit cards portfolios (+15.2%) and corporate
portfolio (+9.3%).
With regard to asset quality, the NPL ratio stood at 4.5%, which represents a decrease of 6 basis points compared to the
end of September 2021, even taking into account the increase in non-performing loans due to the implementation of the
new definition of default. For its part, the NPL coverage rate stood at 99, with a decrease of -943 basis points in the quarter
due to this increase in non-performing loans.
Customer funds under management increased (+5.7%) compared to the previous year's closing balances, with growth in
demand deposits (+13.3%) and off-balance sheet funds (+3.7%) and a reduction in time deposits, in line with the strategy of
some countries to reduce higher-cost liabilities in an environment whereby the Group's liquidity situation throughout the
region is adequate.
With regard to the year-on year evolution of the results of South America, the area generated €491m in 2021, representing a year-on-
year variation of +30.3%, mainly due to the improved performance of recurring income in 2021 (+21.0%), despite COVID-19
outbreaks and restrictions on mobility which have been in force during part of 2021 in some countries of the region. This comparison
is also affected by the significant provision for impairment on financial assets made in 2020, also caused by COVID-19. In addition to
all the aforementioned, it is worth mentioning two impacts originating in Argentina in the cumulative net attributable profit of the area:
on the one hand, the impact derived from inflation in the country, which stood at €-164m at the close of December 2021, compared to
-104m accumulated at the close of December 2020; and on the other hand, a lower contribution due to the annual valuation on the
remaining stake in Prisma Medios de Pago S.A. (hereinafter Prisma), with an impact on the NTI of the area.
More detailed information on the most representative countries of the business area is provided below:
154
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Argentina
Macro and industry trends
Greater control of the pandemic during the second half of 2021 has allowed for a rapid recovery of economic activity. BBVA Research
estimates that, after a contraction of 9.9% in 2020, GDP could stand at around 10.0% growth in 2021 and forecasts moderation to
around 3.5% in 2022. Inflation remains very high, at around 50% at the end of December 2021, and some acceleration is expected
during 2022, pending the negotiation of a new loan agreement with the International Monetary Fund.
The banking system continues to be influenced by the high inflation scenario. At the end of October 2021, lending grew by 28%
compared to December 2020, while deposits grew by 39%. Meanwhile, during 2021, the NPL ratio increased to 4.9% in October (+1
percentage point compared to December 2021).
Activity and results
Lending activity increased by 33.6% compared to the close of December 2020, a figure that is below inflation, with growth
in the retail segment (+38.2%), highlighting credit cards (+38.4%), consumer loans (+41.1%) and corporate loans
(+27.0%). The NPL ratio decreased in the last quarter of the year to 2.3%, due to increased activity and higher level of write-
offs. For its part, the NPL coverage ratio was reduced to 146%, as a result of the reversal of provisions due to the annual
parameters' recalibration.
Balance sheet funds grew by 48.3% in 2021 and off-balance sheet funds (mutual funds) grew by 99.5% compared to
December 2020.
The cumulative net attributable profit at the end of December 2021 stood at €63m, below the figure achieved twelve
months earlier, as a result of the good performance of the recurring income, offset by: lower NTI, impacted by a lower
contribution from Prisma's annual valuation; a more negative adjustment for inflation; higher expenses and higher
provisions compared to 2020.
Colombia
Macro and industry trends
Economic activity has shown greater dynamism than expected in the last months of 2021, so that growth in the year could reach 10%
(one point higher than expected three months ago), a significant recovery from the 6.8% contraction of GDP in 2020. In addition, the
high inflation has helped the Bank of the Republic raise interest rates to 3.0% in December, from 1.75% in August. BBVA Research
also estimates that further interest rate hikes will help control inflation expectations and that growth will converge to about 4.0% by
2022.
Total lending in the banking system recovered (+7.5% at the end of October 2021, compared to December 2020), driven by credit to
households, particularly the consumer portfolio (+8.8%). Corporate lending grew by 5.8%. Total deposits, meanwhile, grew by 3.9%
at the end of October 2021 compared to December 2020. The system's NPL ratio at the end of October 2021 fell to 4.29% (70 basis
points lower than in December 2020).
Activity and results
Lending activity grew by 13.0% compared to 2020 year-end, with a good performance in both wholesale (+20.3%) and
retail portfolios (+9.0%). In terms of asset quality, between September and December 2021 there was a -25 basis points
drop in the NPL ratio to 5.0%, as a result of higher recoveries and good write-off management, coupled with the increase in
activity mentioned above. For its part, the NPL coverage ratio stood at 103%, lower than the figure recorded in September
2021 (107%) due to a reduction in provisions.
Customer deposits under management increased by 13.1%, compared to 2020 year-end, with growth in demand deposits,
which compensated for the strategic reduction of time deposits, with higher costs for BBVA Colombia. For its part, off-
balance sheet funds closed with a negative variation of 31.8% in 2021 due to the volatility of investments made by
institutional customers.
The net attributable profit for 2021 stood at €228m, significantly higher (+45.4% year-on-year) than the €165m reached in
2020, thanks to the favorable evolution of recurring income, as well as lower provisions for impairment on financial assets in
2021 compared to the previous year, when they increased notably due to the outbreak of the pandemic, which offset the
negative impact on the other operating income and expenses line and the increased costs.
Peru
Macro and industry trends
The economic recovery process continued in the last months of 2021. Activity indicators have surprised positively compared to what
was expected. Thus, BBVA Research estimates that after a fall of 11% in 2020, GDP would have increased by around 13.1% in 2021
(about one point above the previous forecast), despite inflationary pressures and monetary policy interest rate hikes to 2.5% in
December. BBVA Research also projects growth to slightly exceed 2% in 2022, against a background of relatively high, albeit
declining, inflation and further increases in interest rates.
Total lending in the banking system recovered (+5.6% at the end of September 2021, compared to December 2020) due to the
stabilization of the consumer portfolio after decreasing in 2020 and the first months of 2021. The housing portfolio accelerated its
growth (+8.9%) and the corporate portfolio continued its deceleration (-6.2%) in September 2021, compared to December 2020,
155
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after the strong growth of the previous year due to the Reactiva program. For its part, the system's NPL ratio was still contained at
3.11% on the same date.
Activity and results
Lending activity was favored by improving economic conditions and closed December 2021 with a growth of 4.3%
compared to the previous year, mainly due to the performance of mortgages (+4.1%), consumer loans (+21.9%) and
corporate lending (+2.7%). The NPL ratio increased in the fourth quarter of 2021 to stand at 4.9% (+18 basis points
compared to September 2021), due to the implementation of the new definition of default. For its part, the NPL coverage
ratio decreased to 89%, due to the increase in non-performing loans.
Customers funds under management decreased by 12.8% in 2021, mainly due to lower balances in time deposits, with the
aim of reducing their cost, as well as the reduction in mutual funds, which also recorded a decrease compared to the close
of December 2020 (-27.2%), due to the departure of some customers.
In the year-on-year evolution of the income statement, recurring income grew by 11.1%, thanks to the favorable evolution of
the net interest income and commissions, which grew by 8.2% and 21.8%, respectively, offsetting the increase in operating
expenses. Regarding items below operating income on the income statement, the year-on-year reduction in provisions for
impairment on financial assets has boosted the results (-16.1%), as a result of high provision charges in 2020 following the
pandemic outbreak. As a result, the net attributable profit stood at €122m at the end of December 2021, 28.0% higher than
the figure posted in 2020.
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3.2.5Rest of Business
Highlights
Increase in lending due to evolution in the second half of the year and decrease in customer funds in 2021
Good performance of NTI
Favorable evolution of risk indicators
Reversal in the impairment on financial assets line, which contrasts with provisions made in 2020
BUSINESS ACTIVITY (1) (VARIATION AT CONSTANT
EXCHANGE RATES COMPARED TO 31-12-20)
(1) Excluding repos.
NET INTEREST INCOME/ATAS (PERCENTAGE AT
CONSTANT EXCHANGE RATES)
.
OPERATING INCOME (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATES)
-23.3 %
(1)
379
291
(1) At current exchange rates: -21.9%.
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS AT CONSTANT EXCHANGE RATES)
+13.2 %
(1)
224
254
(1) At current exchange rates: +14.2%.
157
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FINANCIAL STATEMENTS AND RELEVANT BUSINESS INDICATORS (MILLIONS OF EUROS AND PERCENTAGE)
Income statement
2021
∆ %
∆ % (1)
2020
Net interest income
281
(3.3)
(5.4)
291
Net fees and commissions
248
(25.4)
(24.8)
332
Net trading income
197
15.0
13.3
171
Other operating income and expenses
16
(65.4)
(65.3)
45
Gross income
741
(11.6)
(12.3)
839
Operating expenses
(451)
(3.4)
(3.4)
(467)
Personnel expenses
(233)
(9.3)
(8.9)
(257)
Other administrative expenses
(197)
4.3
3.7
(189)
Depreciation
(20)
(0.3)
(0.7)
(20)
Operating income
291
(21.9)
(23.3)
372
Impairment on financial assets not measured at fair value
through profit or loss
27
n.s.
n.s.
(85)
Provisions or reversal of provisions and other results
(4)
(51.9)
(54.6)
(8)
Profit (loss) before tax
314
12.2
11.4
280
Income tax
(60)
4.8
4.3
(57)
Profit (loss) for the year
254
14.2
13.2
222
Non-controlling interests
Net attributable profit (loss)
254
14.2
13.2
222
Balance sheets
31-12-21
∆ %
∆ % (1)
31-12-20
Cash, cash balances at central banks and other demand
deposits
3,970
(35.1)
(40.0)
6,121
Financial assets designated at fair value
5,684
286.8
266.2
1,470
Of which: Loans and advances
4,693
n.s.
n.s.
153
Financial assets at amortized cost
30,299
11.3
9.4
27,213
    Of which: Loans and advances to customers
26,949
12.2
10.2
24,015
Inter-area positions
Tangible assets
70
(6.9)
(8.2)
75
Other assets
291
(0.6)
(3.3)
293
Total assets/liabilities and equity
40,314
14.6
11.2
35,172
Financial liabilities held for trading and designated at fair value
through profit or loss
5,060
n.s.
n.s.
849
Deposits from central banks and credit institutions
1,709
0.5
(3.5)
1,700
Deposits from customers
6,266
(32.9)
(35.9)
9,333
Debt certificates
1,166
(22.8)
(24.0)
1,511
Inter-area positions
22,103
21.9
19.4
18,132
Other liabilities
723
18.8
15.5
608
Regulatory capital allocated
3,287
8.2
5.6
3,039
Relevant business indicators
31-12-21
∆ %
∆ % (1)
31-12-20
Performing loans and advances to customers under
management (2)
26,983
12.3
10.2
24,038
Non-performing loans
261
(19.6)
(20.2)
324
Customer deposits under management (2)
6,266
(32.9)
(35.9)
9,333
Off-balance sheet funds (3)
597
4.9
4.9
569
Risk-weighted assets
29,252
20.2
17.7
24,331
Efficiency ratio (%)
60.8
55.6
NPL ratio (%)
0.7
1.0
NPL coverage ratio (%)
116
109
Cost of risk (%)
(0.11)
0.30
(1) Figures at constant exchange rates.
(2) Excluding repos.
(3) Includes pension funds.
158
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Unless expressly stated otherwise, all the comments below on rates of change, for both activity and results, will be given at constant
exchange rates. These rates, together with the changes at current exchange rates, can be found in the attached tables of the financial
statements and relevant business indicators. Comments that refer to Europe exclude Spain.
Activity
The most relevant aspects of the activity of Rest of Business of BBVA Group during 2021 were:
Lending activity (performing loans under management) increased during the year (+10.2%), thanks to the business growth
of BBVA's branches located in Asia.
Regarding credit risk indicators, the NPL ratio stood at 0.7%, 23 basis points below the end of September 2021 due to
increased activity and higher recoveries of wholesale customers in Europe, improving the coverage rate 18 percentage
points to 116%.
Customer funds under management decreased by 33.6% mainly due to a decrease in deposits from wholesale customers in
the New York branch.
Results
The most significant aspects of the year-on-year evolution in the area's income statement at the end of December 2021 are the
following:
The net interest income decreased -5.4% compared to the same period of the previous year, mainly due to the evolution of
the New York branch.
Net commissions fell by 24.8% compared to the end of December 2020, due to lower issuance and advisory fees in Europe
and, in particular, due to lower contribution from BBVA Securities, the Group's broker-dealer in the United States.
The NTI line increased (+13.3%) driven by a better performance of BBVA Securities, the business in Europe and branches in
Asia.
Year-on-year decrease in operating expenses (-3.4%) due to lower expenses recorded by BBVA Securities.
The impairment on financial assets line closed December with a reversal of €27m, which positively compares against the
-85m recorded twelve months earlier, mainly explained by the positive evolution of impaired clients of the New York
branch and the retail portfolio in Europe.
As a result, the area's cumulative net attributable profit between January and December 2021 was €254m (+13.2% year-on-
year).
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3.2.6Corporate Center
FINANCIAL STATEMENTS (MILLIONS OF EUROS AND PERCENTAGE)
Income statement
2021
∆ %
2020
Net interest income
(163)
(0.4)
(164)
Net fees and commissions
(36)
(45.5)
(66)
Net trading income
266
84.2
144
Other operating income and expenses
146
n.s.
22
Gross income
212
n.s.
(63)
Operating expenses
(881)
5.4
(836)
Personnel expenses
(558)
13.2
(493)
Other administrative expenses
(129)
(13.4)
(149)
Depreciation
(194)
(194)
Operating income
(668)
(25.6)
(898)
Impairment on financial assets not measured at fair value through
profit or loss
(2)
n.s.
4
Provisions or reversal of provisions and other results
32
n.s.
(289)
Profit (loss) before tax
(638)
(46.1)
(1,183)
Income tax
94
(64.9)
268
Profit (loss) for the year
(544)
(40.6)
(915)
Non-controlling interests
(20)
n.s.
Net attributable profit (loss) excluding non-recurring impacts
(564)
(38.3)
(915)
Profit (loss) after tax from discontinued operations (1)
280
n.s.
(1,729)
Corporate operations (2)
304
Net cost related to the restructuring process
(696)
Net attributable profit (loss)
(980)
(58.1)
(2,339)
(1) Including the results generated by BBVA USA and the rest of the companies in the United States until the sale operation closing on June 1, 2021.
(2) Net capital gains from the sale to Allianz of the half plus one share of the company created to jointly develop the non-life insurance business in Spain, excluding the health
insurance line.
Balance sheets
31-12-21
∆ %
31-12-20
Cash, cash balances at central banks and other demand deposits
9,609
n.s.
874
Financial assets designated at fair value
2,099
43.3
1,464
Of which: Loans and advances
n.s.
Financial assets at amortized cost
2,175
26.6
1,718
    Of which: Loans and advances to customers
1,006
99.4
505
Inter-area positions
Tangible assets
1,964
(4.8)
2,063
Other assets
14,988
(84.9)
99,298
Total assets/liabilities and equity
30,835
(70.7)
105,416
Financial liabilities held for trading and designated at fair value through
profit or loss
84
17.3
72
Deposits from central banks and credit institutions
825
(2.4)
845
Deposits from customers
175
(51.7)
363
Debt certificates
1,556
(64.2)
4,344
Inter-area positions
7,758
n.s.
64
Other liabilities
6,932
(91.7)
83,707
Regulatory capital allocated
(35,257)
3.7
(33,998)
Total equity
48,760
(2.5)
50,020
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Results
The Corporate Center recorded a net attributable loss of €564m between January and December 2021, excluding various non-
recurring impacts, among them:
The profit (loss) after tax from discontinued operations which includes the results generated by the Group's businesses in
the United States prior to its sale to PNC on June 1, 2021, which amounted to a positive result of €280m, while at the end of
December 2020 it stood at €-1,729m, including the goodwill impairment in the United States which amounted to €-2,084m.
The net cost related to the restructuring process of BBVA S.A. in Spain which amounted to €-696m, of which, before tax,
€-754m correspond to the collective layoff and €-240m to branches closures.
Including both non-recurring impacts, the Corporate Center recorded a cumulative net attributable loss of €-980m at the end of
December 2021, showing a significant improvement over the previous year. For comparative purposes, it should be noted that the net
attributable loss recorded by the Corporate Center in 2020 was positively impacted by the materialization, in the fourth quarter of
that year, of the bancassurance agreement reached with Allianz in Spain, which contributed a net capital gain of €304m, recorded in
the corporate operations line of the income statement.
In addition to the aforementioned, the most relevant aspects of the year-on-year evolution are summarized below:
Net fees and commissions evolved positively, since those from the previous year recorded expenses associated with the
issuance of the first green convertible bond (CoCo) for an amount of €1,000m.
NTI increased by 84.2% as a result, mainly, from the valuation of the Group’s stakes in Funds & Investment Vehicles in tech
companies.
The other operating income and expenses line registered a positive result at the end of December 2021, mainly due to
higher dividend income obtained from the Group's stake in Telefónica and funds and investment vehicles in tech companies.
Finally, the provisions or reversal of provisions and other results line compares very positively with the balance of the
previous year, mainly due to the deterioration of investments in subsidiaries, joint venture or associates businesses in 2020.
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3.2.7Other information: Corporate & Investment
Banking
Highlights
Recovery of lending activity, which was above pre-pandemic levels, and reduction of customer funds
Growth of recurring income and good performance of NTI
Efficiency ratio remains at low levels thanks to the good performance of revenue items and management of
discretionary expenses
Significant reduction in the impairment on financial assets line, compared to 2020 which was strongly affected by
the effects of the pandemic
BUSINESS ACTIVITY (1) (VARIATION AT CONSTANT
EXCHANGE RATES COMPARED TO 31-12-20)
(1) Excluding repos.
GROSS INCOME/ATAS (PERCENTAGE AT CONSTANT
EXCHANGE RATES)
.
OPERATING INCOME (MILLIONS OF EUROS AT
CONSTANT EXCHANGE RATES)
+20.6 %
(1)
1,864
2,248
(1) At current exchange rates: +11.8%.
NET ATTRIBUTABLE PROFIT (LOSS) (MILLIONS OF
EUROS AT CONSTANT EXCHANGE RATES)
+45.3 %
(1)
859
1,248
(1) At current exchange rates: +40.4%.
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FINANCIAL STATEMENTS AND RELEVANT BUSINESS INDICATORS (MILLIONS OF EUROS AND PERCENTAGE)
Income statement
2021
∆ %
∆ % (1)
2020
Net interest income
1,576
6.3
12.2
1,482
Net fees and commissions
794
5.7
11.1
751
Net trading income
905
22.5
31.2
739
Other operating income and expenses
(40)
5.6
7.6
(38)
Gross income
3,235
10.3
16.7
2,934
Operating expenses
(987)
7.0
8.7
(922)
Personnel expenses
(474)
15.9
17.1
(409)
Other administrative expenses
(405)
1.8
4.4
(398)
Depreciation
(107)
(6.7)
(6.6)
(115)
Operating income
2,248
11.8
20.6
2,011
Impairment on financial assets not measured at fair value through
profit or loss
(69)
(84.9)
(82.5)
(454)
Provisions or reversal of provisions and other results
(12)
(78.4)
(78.4)
(54)
Profit (loss) before tax
2,168
44.2
52.9
1,504
Income tax
(593)
50.4
59.0
(394)
Profit (loss) for the year
1,575
42.0
50.7
1,109
Non-controlling interests
(327)
48.3
75.7
(220)
Net attributable profit (loss)
1,248
40.4
45.3
889
(1) Figures at constant exchange rates.
Balance sheets
31-12-21
∆ %
∆ % (1)
31-12-20
Cash, cash balances at central banks and other demand deposits
5,125
(31.6)
(35.5)
7,491
Financial assets designated at fair value
131,711
22.1
21.7
107,838
Of which: Loans and advances
55,232
91.8
92.8
28,804
Financial assets at amortized cost
72,363
1.9
5.6
71,031
    Of which: Loans and advances to customers
62,042
4.8
9.3
59,225
Inter-area positions
Tangible assets
43
(13.3)
(10.9)
50
Other assets
110
(87.0)
(85.5)
843
Total assets/liabilities and equity
209,352
11.8
12.8
187,253
Financial liabilities held for trading and designated at fair value
through profit or loss
95,283
11.9
11.0
85,129
Deposits from central banks and credit institutions
12,884
(19.3)
(19.5)
15,958
Deposits from customers
38,360
(10.7)
(9.1)
42,966
Debt certificates
5,746
174.2
190.9
2,096
Inter-area positions
44,184
46.2
54.1
30,218
Other liabilities
2,913
38.1
14.2
2,108
Regulatory capital allocated
9,983
13.7
20.4
8,778
(1) Figures at constant exchange rates.
Relevant business indicators
31-12-21
∆ %
∆ % (1)
31-12-20
Performing loans and advances to customers under management (2)
61,588
6.7
11.3
57,704
Non-performing loans
1,417
11.2
63.8
1,275
Customer deposits under management (2)
37,445
(11.5)
(9.9)
42,313
Off-balance sheet funds (3)
1,249
21.3
28.1
1,030
Efficiency ratio (%)
30.5
31.4
(1) Figures at constant exchange rates.
(2) Excluding repos.
(3) Includes mutual funds and other off-balance sheet funds.
163
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Strategic business principles of Corporate & Investment Banking
The area of Corporate & Investment Banking (CIB) strives to “be more relevant to its clients, helping them achieve their business
goals, offering wholesale solutions and contributing to a more sustainable future” and to achieve this it is based on 4 principles:
1.Globality: turn CIB’s global presence into a competitive advantage to expand its business, capturing the full potential of its
international clients. CIB’s cross-border business is an excellent indicator for measuring this value creation, generating
tangible results, as evidenced by the year-on-year increase in revenues generated by this business in 2021 (+6%).
2.Consulting capabilities with in-depth knowledge of the industry, which have enabled CIB to generate new growth
opportunities. This represents a year-on-year increase in revenues of 45% in 2021, although it will continue to increase in
the forthcoming years.
3.Sustainability: CIB has taken advantage of the massive change in industries, actively advising and financing, as stated in the
second strategic priority of the BBVA Group, “helping our clients in their transition to a sustainable future”. Proof of this is
the significant year-on-year increase of 78% in sustainable channelled funds as of December 31, 2021.
4.Robust operating model: these three levers are based on a model of operational excellence that helps CIB achieve the
highest level of compliance and internal control for the business: (I) optimize capital; (II) continuously seek efficiency
improvements (the 30.5% efficiency ratio of CIB at the end of 2021 is well below the average of its European and American
competitors); and (III) proactively manage CIB’s talent, which is fundamental to the business.
Activity
Unless expressly stated otherwise, all the comments below on rates of change, for both activity and results, will be given at constant
exchange rates. These rates, together with changes at current exchange rates, can be found in the attached tables of financial
statements and relevant business indicators.
The most relevant aspects related to the area's activity in 2021 were:
Lending activity (performing loans under management) recorded a growth of (11.3%) in the year, standing at the end of
December 2021 well above the level prior to the outbreak of the pandemic in March 2020, showing clear signs of recovery,
especially in the second half of 2021, which has proved to be a complex year in terms of activity due to the competitive
environment, excess liquidity and difficulties in renewing financing lines pre-approved in 2020. By geographical areas,
Turkey, Asia and, to a lesser extent, South America showed a positive evolution.
Customer funds fell by 9.0% in 2021, due to some transactions originated in the last months of 2020 that had not been
renewed in 2021, being this trend widespread in all business areas, except for Mexico and Turkey, which recorded a growth
of 22.7% and 44.3%, respectively, in 2021.
Results
CIB generated a net attributable profit of €1,248m in 2021, which represents an increase of 45.3% on a year-on-year basis, thanks to
the growth in recurring income and NTI as well as lower provisions for impairment on financial assets, which increased significantly in
2020 due to the COVID-19 pandemic. It should also be noted that all business lines of the CIB area recorded growth, both in income
and at the level of net attributable profit, compared to 2020.
The most relevant aspects of the year-on-year evolution in the income statement of Corporate & Investment Banking are summarized
below:
Net interest income registered double-digit growth (+12.2%), supported by the evolution in Spain and Turkey. In addition to
the performance of lending activity mentioned above, it is worth noting the commercial effort to adjust the price of certain
transactions, one of the strategic focuses of the area in 2021, which has led to an improvement in profitability per
transaction. The performance of the Global Markets unit in Spain and Mexico was also relevant.
Increase in net fees and commissions (+11.1%), mainly due to the performance of investment and transactional banking, the
latter benefiting from the reactivation of business in 2021, with relevant agreements in Spain, Asia and Mexico. On the
contrary, Global Markets' primary market operations have been slowed down due to lower liquidity needs of the customers.
By geographical areas, double-digit growth in Spain, Mexico, South America and Turkey stood out.
NTI showed a good evolution (+31.2%), mainly due to the performance of the Global Markets unit, due to income from
foreign exchange positions in emerging markets, where the macro situation and political uncertainty in many of them
favored volatility, boosting business with customers and trading operations, and to the recovery of dividends after the
payment restrictions in force in 2020.
Operating expenses increased by 8.7% in 2021.  The year-on-year comparison is affected by the cost containment plans
implemented by CIB in 2020 which did  not re-occur in 2021 after the return to normality, although the area continues to
focus its efforts on vacancy management and discretionary expenses.
Provisions for impairment on financial assets were significantly lower than in the previous year, driven by the improved
outlook, compared to 2020 which was severely affected by provisions related to COVID-19, as well as by lower impacts on
individual clients.
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3.3Subsequent events
Between January 1 and February 3, 2022, J.P. Morgan AG, as manager of the first tranche, has acquired 65,272,189 BBVA shares as
part of its share buyback program (see Note 4 of the Consolidated Financial Statements).
On February 3, 2022, BBVA announced that its Board of Directors agreed, within the Framework Program, to carry out a second
buyback program (the “Second Tranche”) aimed at reducing BBVA’s share capital, for a maximum amount of €2,000 million and a
maximum number of shares to be acquired equal to the result of subtracting from 637,770,016 own shares (9.6% of BBVA’s share
capital at that date) the number of own shares finally acquired in execution of the First Tranche. The implementation of the Second
Tranche, which will also be executed externally through a lead-manager, will begin after the end of the implementation of the First
Tranche and shall end no later than October 15, 2022.
On January 3, 2022, it was announced that a cash distribution in the amount of €0.23 gross per share as shareholder remuneration in
relation to the Group's result in the 2021 financial year was expected to be submitted to the relevant governing bodies of BBVA for
consideration.
From January 1, 2022 to the date of preparation of these Consolidated Financial Statements, no other subsequent events not
mentioned above in these financial statements have taken place that could significantly affect the Group’s earnings or its equity
position.
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4.Risk management
4.5 Risk associated to climate change
4.1.General risk management and control model
The BBVA Group has a general risk management and control model (hereinafter, the “Model”) that is appropriate for its business
model, its organization, the countries where it operates and its corporate governance system. This model allows the Group to carry
out its activity within the management and risk control strategy and policy defined by the corporate bodies of BBVA (considering
sustainability specifically) and to adapt itself to a changing economic and regulatory environment, facing this management at a global
level and aligned to the circumstances at all times.
The Model, for which the Group’s Chief Risk Officer (CRO) is responsible and that must be updated or reviewed at least annually, is
fully applied in the Group and it comprises the following basic elements:
Governance and organization
Risk Appetite Framework
Assessment, monitoring and reporting
Infrastructure.
The Group promotes the development of a risk culture that ensures a consistent application of the Model in the Group, and that
guarantees that the risks function is understood and internalized at all levels of the organization.
4.1.1Governance & organization
The risk governance model in the BBVA Group is characterized by a special involvement of its corporate bodies, both in setting the
risk strategy and in monitoring and supervising its implementation on an ongoing basis.
Thus, and as explained below, the corporate bodies are responsible for approving the risk strategy and the general policies for the
different types of risks. Global Risk Management (hereinafter, GRM) and Regulation & Internal Control (including, among other areas,
Non-Financial Risks) are the functions responsible for its implementation and development, with the appropriate reporting to
corporate bodies.
Responsibility for day-to-day management of risks falls on business and corporate areas, the activities of which adhere to the general
policies, regulation, infrastructures and controls that, based on the framework set by corporate bodies, are defined by GRM and
Regulation & Internal Control in their corresponding areas of responsibility.
To carry out this work adequately, the financial risks function in the BBVA Group has been set up as a single, global function and
independent from commercial areas.
The head of the risks function at an executive level, with respect to financial risks, is the Group's Chief Risk Officer (CRO), who is
appointed by the Board of Directors as a member of its senior management, and reports directly on the development of the
corresponding functions to the corporate bodies. The Chief Risk Officer, for the best fulfilment of the functions, is supported by a
structure consisting of cross-cutting risk units in the corporate area and specific risk units in the Group's geographical and/or
business areas.
In addition, and with regard to non-financial risks and internal control, the Group has a Regulation & Internal Control area independent
from the rest of units and whose head (Head of Regulation & Internal Control) is also appointed by the Board of Directors of BBVA and
reports directly to corporate bodies on the performance of its functions. This area is responsible for proposing and implementing non-
financial risks policies and the Internal Control Model of the Group, and it is composed by, among other, the Non-Financial Risks,
Regulatory Compliance and Risk Internal Control units.
The Risk Internal Control unit, within the Regulation & Internal Control area and, therefore, independent from the financial risks
function (GRM), acts as a control unit for the activities carried out by GRM. In this regard, and without prejudice to the functions
performed in this regard by the Internal Audit area, Risk Internal Control checks that the regulatory framework, processes and
established measures are sufficient and appropriate for each type of financial risk. It also monitors its implementation and operation,
and confirms that those decisions taken by GRM are taken independently from the business lines and, in particular, that there's an
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adequate segregation of functions between units.
Governance and organizational structure are basic pillars for ensuring an effective risk management and control. This section
summarizes the roles and responsibilities of the corporate bodies in the risks area, of the Group's Chief Risk Officer and, in general, of
the risks function, its interrelation and the group of committees, in addition to the Risk Internal Control unit.
Corporate Bodies of BBVA
According to the corporate governance system of BBVA, the Board of Directors of the Bank has certain reserved competencies,
concerning management, through the implementation of the corresponding most relevant decisions, and concerning supervision and
control, through the monitoring and supervision of implemented decisions and management of the Bank.
In addition, and to ensure an adequate performance of the management and supervisory functions of the Board of Directors, the
corporate governance system comprises different committees supporting the Board of Directors with regard to matters falling within
their competence, and according to the specific charters of each committee. For this purpose, a coordinated work scheme between
these corporate bodies has been established.
With regard to risks, the Board of Directors' competencies are those relating to establishing the policy for controlling and managing
risk and the oversight and control of its implementation.
In addition, and for an adequate performance of its duties, the Board of Directors is assisted by the Risk and Compliance Committee
(hereinafter, CRC), on the issues detailed below, and by the Executive Committee (hereinafter, CDP), which is focused on the
strategy, finance and business functions of the Group, for the purposes of which it monitors the risks of the Group.
The involvement of the corporate bodies of BBVA in the control and management of the risks of the Group is detailed below:
Board of Directors
The Board of Directors is responsible for establishing the risk strategy of the Group and, in this role, it determines the control and risk
management policy, through the following documents:
The Risk Appetite Framework of the Group, which includes in the one hand the risk appetite statement of the Group, that is,
the general principles governing the risk strategy of the Group and its target profile; and, on the other hand, and based on
the above mentioned risk appetite statement, a set of quantitative metrics (core metrics, and their corresponding
statements, and by type of risk metrics), reflecting the risk profile of the Group;
the framework of management policies of the different types of risk to which the Bank is or could be exposed, which contain
the basic lines for managing and controlling risks in a uniform way across the Group and consistently with the Model and
Risk Appetite Framework;
and the Model.
All of the above in coordination with the rest of prospective-strategic decisions of the Bank, which includes the Strategic Plan, the
Annual Budget, the Capital Plan and the Liquidity & Funding Plan, in addition to the rest of management objectives, whose approval is
a responsibility of the Board of Directors.
In addition to defining the risk strategy, the Board of Directors (in the performance of its risks monitoring, management and control
tasks) also monitors the evolution of the risks of the Group and of each main geographical and/or business area, ensuring compliance
with the Risk Appetite Framework of the Group; and also supervising the internal information and control systems.
For the development of all these functions, the Board of Directors is supported by the CRC and the CDP, which are responsible for the
functions detailed below.
Risk and Compliance Committee
The CRC is, according to its own charter, composed of non-executive directors and its main purpose is to assist the Board of
Directors on the establishment and monitoring of the risk control and management policy of the Group.
For this purpose, it assists the Board of Directors in a variety of risk control and monitoring areas, in addition to its analysis functions,
based on the strategic pillars established at all times by both the Board of Directors and the CDP, the proposals on the strategy,
control and risk management of the Group, which are particularly specified in the Risk Appetite Framework and in the “Model”. After
the analysis, the Risk Appetite Framework and Model proposal is submitted to the Board of Directors for consideration and, where
appropriate, approval purposes.
In addition, the CRC proposes, in a manner consistent with the Risk Appetite Framework of the Group approved by the Board of
Directors, the control and management policies of the different risks of the Group, and supervises the information and internal control
systems.
With regard to the monitoring of the evolution of the risks of the Group and their degree of compliance with the Risk Appetite
Framework and defined general policies, and without prejudice to the monitoring task carried out by the Board of Directors and the
CDP, the CRC carries out monitoring and control tasks with greater frequency and receives information with a sufficient granularity to
achieve an adequate performance of its duties.
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The CRC also analyzes all measures planned to mitigate the impact of all identified risks, should they materialize, which must be
implemented by the CDP or the Board of Directors, as the case may be. The CRC also monitors the procedures, tools and
measurement indicators of those risks established at a Group level in order to have a comprehensive view of the risks of BBVA and its
Group, and monitors compliance with the regulation and supervisory requirements in terms of risks.
The CRC is also responsible for analyzing those project-related risks that are considered strategic for the Group or corporate
transactions that are going to be submitted to the Board of Directors of the CDP, within its scope of competence.
In addition, it contributes to the setting of the remuneration policy, checking that it is compatible with an appropriate and effective
management of risks and that it does not provide incentives to take risks breaching the level tolerated by the Bank.
Lastly, the CRC ensures the promotion of the risk culture in the Group.
In 2021, the CRC has held 22 meetings.
Executive Committee
In order to have a complete and comprehensive view of the progress of the businesses of the Group and its business units, the CDP
monitors the evolution of the risk profile and the core metrics defined by the Board of Directors, being aware of any potential deviation
or breach of the metrics of the Risk Appetite Framework and implementing, when applicable, the appropriate measures, as explained
in the Model.
In addition, the CDP is responsible for proposing the basis for developing the Risk Appetite Framework, which will be established in
coordination with the rest of prospective/strategic decisions of the Bank and the rest of management objectives.
Lastly, the CDP is the committee supporting the Board of Directors in decisions related to business risk and reputational risk,
according to the dispositions set out in its own charter.
Chief Risk Officer of the Group
The Group's Chief Risk Officer (CRO) is responsible for the management of all the financial risks of the Group with the necessary
independence, authority, rank, experience, knowledge and resources. The CRO is appointed by the Board of Directors of BBVA and
has direct access to its corporate bodies (Board of Directors, CDP and CRC), with the corresponding regular reporting on the risk
situation in the Group.
The GRM area has a responsibility as the unit transversal to all the businesses of the BBVA Group. This responsibility is part of the
structure of the BBVA Group, which is formed by subsidiaries based in different jurisdictions, which have autonomy and must comply
with their local regulations, but always according to the risk management and control scheme designed by BBVA as the parent
company of the BBVA Group.
The Chief Risk Officer of the BBVA Group is responsible for ensuring that the risks of BBVA Group, within the scope of its functions,
are managed according to the established model, assuming, among other, the following responsibilities:
Prepare, in coordination with the rest of areas responsible for risks monitoring and control, and propose to corporate bodies
the risk strategy of the BBVA Group, which includes the Risk Appetite statement of the BBVA Group, core (and their
respective statements) and by type of risk metrics, and the Model.
Ensure the necessary coordination to define and prepare the proposals for the Appetite Framework of the Group
companies, and make sure they are applied correctly.
Define, in coordination with the rest of areas responsible for risks monitoring and control, and propose to corporate bodies
the general policies for each type of risk within its scope of responsibility and, as part these, to establish the required
specific regulation.
Prepare, in coordination with the rest of areas responsible for risks monitoring and control, and propose for approval, or
approving if within its competence, the risk limits for the geographical areas, business areas and/or legal entities, which
shall be consistent with the defined Risk Appetite Framework; it is also responsible for the monitoring, supervision and
control of risk limits within its scope of responsibility.
Submit to the Risk and Compliance Committee the information required to carry out its supervisory and control functions.
Regular reporting to the corresponding corporate bodies on the situation of those risks of the BBVA Group within its scope
of responsibility.
Identify and assess the material risks faced by the BBVA Group within its scope of responsibility, with an effective
management of those risks and, where necessary, with the implementation of the required mitigation measures.
Early warning to the relevant corporate bodies and the Chief Executive Officer of any material risk within its scope of
responsibility that could compromise the solvency of the BBVA Group.
Ensure, within its scope of responsibility, the integrity of measurement techniques and management information systems
and, in general, the provision of models, tools, systems, structures and resources to implement the risk strategy defined by
the corporate bodies.
Promote the risk culture of the BBVA Group to ensure the consistency of the Model in the different countries where it
operates, strengthening the cross-cutting model of the risks function.
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For decision-making, the Group’s Chief Risk Officer has a governance structure for the role that culminates in a support forum, the
Global Risk Management Committee (GRMC), which is established as the main executive-level committee on the risks within its remit.
Its purpose is to develop the strategies, policies, regulations and infrastructures needed to identify, assess, measure and manage the
material risks within its remit that the Group faces in its business activity. This committee is composed by the Chief Risk Officer, who
chairs the meetings, and the heads of the Corporate Area of the disciplines of GRM, the “Risk Management Group”, “Strategy and
Development”, “South America and Turkey”, and “Risk Internal Control”; and by the heads of GRM in the three most important
geographical units and in CIB. The purpose of the GRMC is to propose and challenge, among other issues, the internal regulatory
framework of GRM and the infrastructures required to identify, assess, measure and manage the risks faced by the Group in carrying
out its businesses and to approve risk limits.
The GRMC carries out its functions assisted by various support committees which include:
Global Credit Risk Management Committee: It is responsible for analyzing and decision-making related to wholesale credit
risk admission.
Wholesale Credit Risk Management Committee: It is responsible for analyzing and making decisions related to wholesale
credit risk admission in specific customer segments of BBVA Group, as well as being informed of the relevant decisions
adopted by members of the committee within their scope of decision-making at corporate level.
Work Out Committee: Its purpose is to be informed about decisions taken under the delegation framework regarding risk
proposals concerning clients on Watch List and clients classified as NPL or written-off of certain customer segments of
BBVA Group; and the sanction of proposals regarding entries, exits and changes of Watch List, entries and exits in non-
performing, unlikely to pay and turns to written off; as well as the approval of other proposals that must be seen in this
Committee according to the established thresholds and criteria.
Asset Allocation Committee: The executive authority responsible for managing the limits by asset class for credit risk,
equities and real estate not for own use and by business area and at group level established in the Asset Allocation limits
planning exercise, which aims to achieve an optimal combination and composition of portfolios under the restrictions
imposed by the Risk Appetite Framework (RAF), which allows maximizing the risk- adjusted return on regulatory and
economic capital when appropriate. Additionally, it takes into account the concentration and asset quality objectives of the
portfolio, as well as the prospects and strategic needs of the Bank.
Risk Models Management Committee: It ensures an appropriate decision-making process regarding the planning,
development, implementation, use, validation and monitoring of the models required to achieve an appropriate
management of the Model Risk in the BBVA Group.
Global Market Risk Unit Global Committee (CGGMRU): its purpose is to formalize, supervise and communicate the trading
risk monitoring in all Global Markets business units, as well as coordinating and approving the key decisions to GMRU
activity, and preparing and proposing the corporate regulation of the unit to the GRMC.
Retail Credit Risk Committee: it ensures for the analysis, discussion and decision support on all issues regarding the retail
credit risk management that impact or potentially do in the practices, processes and corporate metrics established in the
General Policies, Rules and Operating Frameworks.
Asset Management Global Risk Committee: the purpose of the committee is to develop and coordinate the strategies,
policies, procedures and infrastructure necessary to identify, evaluate, measure and manage the material risks faced by the
institution in the performance of its businesses linked to BBVA Asset Management.
Global Insurance Risk Committee: its purpose is to serve as the basis for the development of the risk management model
and the monitoring of the insurance companies of the BBVA Group by developing and coordinating the strategies, policies,
procedures and infrastructure necessary to identify, evaluate, measure, monitor and manage the material risks faced by
insurance companies.
Products, Operations and Risks Committee (COPOR): Its purpose is the analysis and decision-making in relation to the
operations in the various geographical areas in which Global Markets is present.
Also:
GRM Continuity Committee: this committee operates under the provisions of the Corporate Continuity Committee for the
different Areas. Its purpose is to analyze and make decisions about exceptional crisis situations, with the aim of managing
continuity and the restoration of critical GRM processes, minimizing the impact of its operations through the Continuity
Plan, which covers crisis management and Recovery Plans.
The Corporate Committee for Admission of Operational Risk and Product Governance (CCAROyGP) aims to ensure the
adequate evaluation of initiatives with significant operational risk (new business, product, outsourcing, process
transformation, new systems, etc.) from the perspective of operational risk and approval of the proposed control
environment.
Risk units of the corporate area and the business/geographical areas
The risks function is comprised of risk units from the corporate area, which carry out cross-cutting functions, and of risk units of the
geographical/business areas.
The risk units of the corporate area develop and submit to the Group's Chief Risk Officer the different elements required to
define the proposal for the Group's Risk Appetite Framework, the general policies, regulation and global infrastructures
within the operating framework approved by corporate bodies; they ensure their application and report directly or through
the Group's Chief Risk Officer to the corporate bodies of BBVA. With regard to non-financial risks and reputational risk,
which are entrusted to the Regulation & Internal Control and Communications & Responsible Business areas respectively,
the corporate units of GRM will coordinate, with the corresponding corporate units of those areas, the development of the
elements that should be integrated into the Appetite Framework of the Group.
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The risk units of the business and/or geographical areas develop and submit to the Chief Risk Officer of the geographical
and/or business areas the Risk Appetite Framework proposal applicable in each geographical and/or business area,
independently and always according to the Group's Risk Appetite Framework. In addition, they ensure the application of
general policies and corporate rules with the necessary adaptations, when applicable, to local requirements, providing the
appropriate infrastructures for risk management and control purposes, within the global risk infrastructure framework
defined by the corporate areas, and reporting to the corresponding corporate bodies and senior management, as
applicable. With regard to Non-financial risks, which are integrated in the Regulation & Internal Control area, the local risk
units will coordinate, with the unit responsible for those risks, the development of the elements that should be integrated
into the local Risk Appetite Framework.
Thus, the local risk units work with the risk units of the corporate area with the aim of adapting themselves to the risk strategy at
Group level and pooling all the information required to monitor the evolution of their risks.
As previously mentioned, the risks function has a decision-making process supported by a structure of committees, and also a top-
level committee, the GRMC, whose composition and functions are described in the section "Chief Risk Officer of the Group."
Each geographical and/or business area has its own risk management committee(s), with objectives and contents similar to those of
the corporate area. These committees perform their duties consistently and in line with general risk policies and corporate rules, and
its decisions are reflected in the corresponding minutes.
Under this organizational scheme, the risks function ensures the integration and application throughout the Group of the risk
strategy, the regulatory framework, the infrastructures and standardized risk controls. It also benefits from the knowledge and
proximity to customers in each geographical and/or business area, and conveys the corporate risk culture to the Group's different
levels. Moreover, this organization enables the risks function to conduct and report to the corporate bodies an integrated monitoring
and control of the risks of the entire Group.
Chief Risk Officers of geographical and/or business areas
The risks function is cross-cutting, i.e. it is present in all of the Group's geographical and/or business areas through specific risk units.
Each of these units is headed by a Chief Risk Officer for the geographical and/or business area who, within the relevant scope of
responsibility, carries out risk management and control functions and is responsible for applying the Model, the general policies and
corporate rules approved at Group level in a consistent manner, adapting them if necessary to local requirements and with the
subsequent reporting to local corporate bodies.
The Chief Risk Officers of the geographical and/or business areas have functional reporting to the Group's Chief Risk Officer and
hierarchical reporting to the head of their geographical and/or business area. This dual reporting system aims to ensure the
independence of the local risks function from the operational functions and enable its alignment with the Group's general policies and
goals related to risks.
Risk Internal Control
The Group has a specific Risk Internal Control unit, within the Regulation & Internal Control area, that, among other tasks,
independently challenges and control the regulation and governance structure in terms of financial risks and its implementation and
deployment in GRM, in addition to the challenge of the development and implementation of financial risks control and management
processes. It is also responsible for the validation of risk models.
For this purpose, it has 3 subunits: RIC-Processes, Risks Technical Secretariat and Risk Internal Validation.
RIC-Processes. It is responsible for challenging an appropriate development of the functions of GRM units, and for reviewing
that the functioning of financial risk management and control processes is appropriate and in line with the corresponding
regulation, identifying potential opportunities for improvement and contributing to the design of the action plans to be
implemented by the responsible units. In addition, it is the Risk Control Specialist (RCS) in the Group's Internal Control
Model and, therefore, establishes the frameworks for mitigating and controlling the risks for which it is responsible.
Risks Technical Secretariat. It is responsible for the definition, design and management of the principles, policies, criteria
and processes through which the regulatory risk framework is developed, processed, reported and disclosed to the
countries; and for the coordination, monitoring and assessment of its consistency and completeness. In addition, it
coordinates the definition and structure of the most relevant GRM Committees, and monitors their proper functioning, in
order to ensure that all risk decisions are taken through an adequate governance and structure, ensuring their traceability. It
also provides to the CRC the technical support required in terms of financial risks for a better performance of its functions.
Risk Internal Validation. It is responsible for validating the risks models. In this regard, it effectively challenges the relevant
models used to manage and control the risks faced by the Group, as an independent third party from those developing or
using the models in order to ensure its accuracy, robustness and stability. This review process is not restricted to the
approval process, or to the introduction of changes in the models; it is a plan to make a regular assessment of those models,
with the subsequent issue of recommendations and actions to mitigate identified weaknesses.
The Head of Risk Internal Control of the Group is responsible for the function and reports about his activities and work plans to the
Head of Regulation & Internal Control and to the CRC, with the corresponding support in the issues required, and, in particular,
challenging that GRM's reports submitted to the Committee are aligned with the criteria established at the time.
In addition, the risk internal control function is global and transversal, it includes all types of financial risks and has specific units in all
geographical and/or business areas, with functional reporting to the Head of Risk Internal Control of the Group.
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The Risk Internal Control function must ensure compliance with the general risks strategy defined by the Board of Directors, with
adequate proportionality and continuity. In order to comply with the control activity within its scope. Risk Internal Control is member
of GRM's top-level committees (sometimes even assuming the Secretariat role), independently verifying the decisions that may be
taken and, specifically, the decisions related to the definition and application of internal risk regulation.
Furthermore, the control activity is developed within a homogeneous methodological framework at a Group level, covering the entire
life cycle of financial risk management and carried out under a critical and analytical approach.
The Risk Internal Control team reports the results of its control function to the corresponding heads and teams, promoting the
implementation of corrective measures and submitting these assessments and the resolution commitments in a transparent manner
to the established levels.
Lastly, and notwithstanding the control responsibility that GRM teams have in the first instance, Risk Internal Control teams promote
a control culture in GRM, conveying the importance of having robust processes.
4.1.2Risk appetite framework
Elements and development
The Group's Risk Appetite Framework approved by the corporate bodies determines the risks and the risk level that the Group is
willing to assume to achieve its business objectives considering the organic evolution of business. These are expressed in terms of
solvency, liquidity and funding, and profitability, as well as recurrence of revenue, which are reviewed not only periodically but also if
there are any substantial changes in the business strategy or relevant corporate transactions.
The Risk Appetite Framework is expressed through the following elements:
Risk appetite statement: sets out the general principles of the Group's risk strategy and the target risk profile:
"The BBVA Group develops a multichannel and responsible universal banking business model, based on values, committed
to sustainable development and centred on our customers' needs, focusing on operational excellence and the preservation
of adequate security and business continuity.
BBVA intends to achieve these goals while maintaining a moderate risk profile, so the risk model established aims at
ensuring a robust financial position, facilitating its commitment with sustainability and obtaining a sound risk- adjusted
profitability throughout the cycle, as the best way to face adverse environments without jeopardizing its strategies.
BBVA Group's risk management is based on prudent management, and a comprehensive and prospective vision of all risks,
to allow us to adapt to the disruptive risks inherent in the banking business. It includes the climate factor, a diversification of
portfolios by geographies, asset classes and customer segments, prevention of money laundering and terrorist financing,
and the maintenance of a long-term relationship with customers, supporting them in the transition to a sustainable future,
to promote profitable growth and recurring generation of value."
Statements and core metrics: Statements are established, based on the risk appetite statement, specifying the general
principles of risk management in terms of solvency, liquidity and funding, profitability and income recurrence. Moreover, the
core metrics reflect, in quantitative terms, the principles and the target risk profile set out in the Risk Appetite statement.
Each core metric has three thresholds ranging from usual management of the businesses to higher levels of impairment:
Management benchmark: a benchmark that determines a comfortable management level for the Group.
Maximum appetite: the maximum level of risk that the Group is willing to accept in its ordinary activity.
Maximum capacity: the maximum risk level that the Group could assume, which for some metrics is associated
with regulatory requirements.
Metrics by type of risk: based on the core metrics and their thresholds, a number of metrics are determined for each type of
risk, whose observance enables compliance with the core metrics and the Group's Risk Appetite statement. These metrics
have a maximum risk appetite threshold.
In addition to this Framework, statements are established that include the general principles for each risk type, as well as a level of
management limits that is defined and managed by the areas responsible for the management of each type of risk in the development
of the structure of metrics by type of risk, in order to ensure that the early management of risks complies with that structure and, in
general, with the established Risk Appetite Framework.
Each significant geographical area (that is, those representing more than 1% of the assets or operating income of the BBVA Group)
has its own Risk Appetite framework, consisting of its local Risk Appetite statement, core statements and metrics, and metrics by
type of risk, which must be consistent with those set at the Group level, but adapted to their own reality. These are approved by the
corresponding corporate bodies of each entity. This Appetite Framework is supplemented by statements for each risk type and has a
limit structure in line and consistent with the above.
The corporate risks area works with the various geographical and/or business areas to define their Risk Appetite Framework, so that
it is coordinated with, and integrated into, the Group's Risk Appetite Framework, making sure that its profile is in line with the one
defined. Moreover, and for the purposes of monitoring at local level, the Chief Risks Officer of the geographical and/or business area
regularly reports on the evolution of the metrics of the Local Risk Appetite Framework to the corporate bodies, as well as to the
relevant top-level local committees, following a scheme similar to that of the Group, in accordance with its own corporate governance
systems.
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Within the issuing process of the Risk Appetite Framework, Risk Internal Control carries out, within the scope of the GRM area the
effective challenge of the Framework proposal prior to its escalation to corporate bodies, which is also documented, and it is extended
to the approval of the management limits under which it is developed, also supervising its adequate approval and extension to the
different entities of the Group. Likewise, in each significant geographical area, the local Risk Internal Control unit, working in the Risk
Management Committee (hereinafter, RMC), carries out an effective challenge of the local Risk Appetite Framework prior to its
escalation to local corporate bodies, which is also documented, and extended to the local approval process of the management limits.
Monitoring of the Risk Appetite Framework and management of breaches
So that corporate bodies can develop the risk functions of the Group, the heads of risks at an executive level will regularly report
(more frequently in the case of the CRC, within its scope of responsibility) on the evolution of the metrics of the Risk Appetite
Framework of the Group, with the sufficient granularity and detail, in order to check the degree of compliance of the risks strategy set
out in the Risk Appetite Framework of the Group approved by the Board of Directors.
If, through the monitoring of the metrics and supervision of the Risk Appetite Framework by the executive areas, a relevant deviation
or breach of the maximum appetite levels of the metrics is identified, that situation must be reported and, where applicable, the
corresponding corrective measures must be submitted to the CRC.
After the relevant review by the CRC, the deviation must be reported to the CDP (as part of its role in the monitoring of the evolution of
the risk profile of the Group) and to the Board of Directors, which will be responsible, when applicable, for implementing the
corresponding executive measures, including the modification of any metric of the Risk Appetite Framework. For this purpose, the
CRC will submit to the corresponding corporate bodies all the information received and the proposals prepared by the executive
areas, together with its own analysis.
Notwithstanding the foregoing, once the information has been analyzed and the proposal of corrective measures has been reviewed
by the CRC, the CDP may adopt, on grounds of urgency and under the terms established by law, measures corresponding the Board
of Directors, but always reporting those measures to the Board of Directors in the first meeting held after the implementation for
ratification purposes.
In any case, an appropriate monitoring process will be established (with a greater information frequency and granularity, if required)
regarding the evolution of the breached or deviated metric, and the implementation of the corrective measures, until it has been
completely redressed, with the corresponding reporting to corporate bodies, in accordance with its risks monitoring, supervision and
control functions.
Integration of the Risk Appetite Framework into the management
The transfer of the Risk Appetite Framework to ordinary management is underpinned by three basic elements:
1.The existence of a standardized set of regulations: the corporate risks area defines and proposes the general policies within
its scope of action, and develops the additional internal regulation required for the development of those policies and the
operating frameworks on the basis of which risk decisions must be adopted within the Group. The approval of the general
policies for all types of risks is a responsibility of the corporate bodies of BBVA, while the rest of regulation is defined at an
executive level according to the framework of competences applicable at any given time. The Risks units of the geographical
and/or business areas comply with this regulation and performing, where necessary, the relevant adaptation to local
requirements, in order to have a decision-making process that is appropriate at local level and aligned with the Group's
policies.
2.Risk planning, which ensures the integration into the management of the Risk Appetite Framework through a cascade
process established to set limits adjusted to the target risk profile. The Risks units of the corporate area and of the
geographical and/or business areas are responsible for ensuring the alignment of this process with the Group's Risk
Appetite Framework in terms of solvency, liquidity and funding, profitability, and recurrence of earnings.
3.A comprehensive management of risks during their life cycle, based on differentiated treatment according to their type.
4.1.3Assessment, monitoring and reporting
Assessment, monitoring and reporting is a cross-cutting function at Group level. This function ensures that the model has a dynamic
and proactive vision to enable compliance with the Risk Appetite Framework approved by the Board of Directors, even in adverse
scenarios.
This process is integrated in the activity of the Risk units, both of the corporate area and in the geographical and/or business units,
together with the units specialized in non-financial risks and reputational risk within the Regulation & Internal Control and
Communications & Responsible Business areas respectively, in order to generate a comprehensive and single view of the risk profile
of the Group.
This process is developed through the following phases:
1.Monitoring of the identified risk factors that can compromise the performance of the Group or of the geographical and/or
business areas in relation to the defined risk thresholds.
2.Assessment of the impact of the materialization of the risk factors on the metrics that define the Risk Appetite Framework
based on different scenarios, including stress testing scenarios (EU-wide stress testing).
3.Response to unwanted situations and proposals for redressing measures to the corresponding levels, in order to enable a
dynamic management of the situation, even before it takes place.
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4.Monitoring the Group's risk profile and the identified risk factors, through internal, competitor and market indicators,
among others, to anticipate their future development.
5.Reporting: complete and reliable information on the evolution of risks to corporate bodies and senior management, in
accordance with the principles of accuracy, exhaustiveness, clarity and utility, frequency, and adequate distribution and
confidentiality. The principle of transparency governs all the risk information reporting process.
4.1.4Infrastructure
For the implementation of the Model, the Group has the resources required for an effective management and supervision of risks and
for achieving its goals. In this regard, the Group's risks function:
1.Has the appropriate human resources in terms of number, ability, knowledge and experience. The profile of resources will
evolve over time based on the specific needs of the GRM and Regulation & Internal Control areas, always with a high
analytical and quantitative capacity as the main feature in the profile of those resources. Likewise, the corresponding units
of the geographical and/or business areas have sufficient means from the resources, structures and tools perspective in
order to achieve a risk management process aligned with the corporate model.
2.Develops the appropriate methodologies and models for the measurement and management of the different risk profiles,
and the assessment of the capital required to take those risks.
3.Has the technological systems required to: support the Risk Appetite Framework in its broadest definition; calculate and
measure the variables and specific data of the risk function; support risk management according to this Model; and provide
an environment for storing and using the data required for risk management purposes and reporting to supervisory bodies.
4.Promotes adequate data governance, in accordance with the principles of governance, infrastructure, precision and
integrity, completeness, promptness and adaptability, following the quality standards of the internal regulations referring to
this matter.
Within the risk functions, both the profiles and the infrastructure and data shall have a global and consistent approach.
The human resources among the countries must be equivalent, ensuring a consistent operation of the risk function within the Group.
However, they will be distinguished from those of the corporate area, as the latter will be more focused on the conceptualization of
appetite frameworks, operating frameworks, the definition of the regulatory framework and the development of models, among other
tasks.
As in the case of the human resources, technological platforms must be global, thus enabling the implementation of the Risk Appetite
Framework and the standardized management of the risk life cycle in all countries.
The corporate area is responsible for deciding on the platforms and for defining the knowledge and roles of the human resources. It is
also responsible for defining risk data governance.
The foregoing is reported to the corporate bodies of BBVA so they can ensure that the Group has the appropriate means, systems,
structures and resources.
4.2 Credit risk
In 2020, following the outbreak of the pandemic, the local authorities of the countries in which the Group operates initiated economic
support measures for the management of the COVID-19 crisis, including the granting of relief measures in terms of temporary
payment deferrals to customers affected by the pandemic, as well as the granting of loans covered by public guarantees, especially to
companies and self-employed workers.
These measures were supported by the rules issued by the authorities of the geographical areas where the Group operates, as well by
certain industry agreements, and were intended to ease the temporary liquidity needs of the customers. By the end of the year, the
temporary deferral measures had been completed in all the geographical areas.
For the purposes of classifying exposures based on their credit risk, the Group has maintained a rigorous application of IFRS 9 at the
time of granting the moratoriums and has reinforced the procedures to monitor credit risk both during their tern and upon their
maturity. In this regard, additional indicators were introduced to identify the significant increase in risk that may have occurred in
some operations or a set of them and, where appropriate, proceed to classify it in the corresponding risk stage.
Likewise, the indications provided by the European Banking Authority (EBA) have been taken into account, to not consider as
refinancing the moratoriums that meet a series of requirements and that have been requested before March 31, 2021, without
prejudice to keep the exposure classified in the corresponding risk stage or its consideration as refinancing if it was previously so
classified.
In relation to the temporary payment deferrals for customers affected by the pandemic and with the goal of mitigating as much as
possible the impact of these measures in the Group, due to the high concentration of its maturities over time, continuous monitoring
of the effectiveness of these measures has been carried out in order to verify their compliance and to adapt dynamically to the
evolution of the crisis. As of December 31, 2021, the payment deferrals granted by the Group following EBA criteria amounted to
189m.
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Calculation of expected losses due to credit risk
To respond to the circumstances generated by the COVID-19 pandemic in the macroeconomic environment, characterized by a high
level of uncertainty regarding its intensity, duration and speed of recovery, forward-looking information was updated in the IFRS 9
models to incorporate the best information available at the date of the publication of this report. The estimation of the expected
losses was calculated for the different geographical areas in which the Group operates, with the best information available for each of
them, considering both the macroeconomic perspectives and the effects on specific portfolios, sectors or specific debtors. The
scenarios used consider the various economic measures that have been announced by governments as well as monetary, supervisory
and macroprudential authorities around the world.
The classification of vulnerable activities to COVID-19 was established at the outbreak of the pandemic, in order to identify activities
susceptible to further deterioration in the Group’s portfolio. Based on this classification, management measures were taken, with
preventive rating adjustments and restrictive definition of risk appetite. Given the progress made during the course of the pandemic,
which has led to the almost complete elimination of restrictions on mobility and the subsequent recovery from these restrictions,
consideration is now being given to the specific characteristics of each client over and above their belonging to a particular sector.
As of December 31, 2021, in order to incorporate those aspects not included in the impairment models, there are management
adjustments to the expected losses amounting to €311m for the entire Group, €226m in Spain, €18m in Peru and €68m in Mexico. As
of September 30, 2021 this concept amounted to €304m in total, of which €272m were allocated to Spain and €32m to Peru. The
variation in the last quarter is due to the provisions in Spain and Peru, as well as the aforementioned additional provision in Mexico
due to the anticipation of the potential impairment associated with support products after the expiry date of the deferrals.
BBVA Group's credit risk indicators
The situation generated by the pandemic continued to affect BBVA Group's main risk indicators in 2021. In addition, in the fourth
quarter of 2021, the Group incorporated additional impairment indicators into its credit risk management processes to be consistent
with the new definition of default (NDoD) in accordance with Article 178 of Regulation (EU) No 575/2013 (CRR) that applies in the
prudential area. The incorporation of these complementary indicators has led to a one-off increase in the balance of non-performing
loans and thus an effect on the NPL ratio and the NPL coverage ratio. In view of the above and the recurring trend, the Group’s main
credit risk indicators behaved as follows:
Credit risk has increased by 1.2% in the quarter (+3.5% at constant exchange rates). At constant exchange rates and at the
Group level, there was a generalized increase in this metric during the quarter, led by Spain and Rest of Business
(originating from certain wholesale operations), with increases in Mexico, Turkey and South America (highlighting Argentina
and Colombia). Compared to the end of December 2020, credit risk increased by 2.5% (+5.3% at constant exchange rates,
with growth in all geographical areas except Chile and Peru).
The balance of non-performing loans (NPL) increased in the fourth quarter of the year (+3.9% in current terms and 5.8% at
constant rates) in practically all geographical areas, as a result of the aforementioned implementation of the new definition
of default. Compared to the end of 2020, the balance decreased by 0.1% (+3.6% at constant exchange rates) with
decreasing NPL flows in the first three quarters of the year supported by contained inflows and positive recoveries, and a
fourth quarter impacted by the implementation of the aforementioned new definition of default.
NON-PERFORMING LOANS (1) AND PROVISIONS (1) (MILLIONS OF EUROS)
Non-Performing loans
Provisions
-0.1%
-8.4%
(1) Excludes BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021.
The NPL ratio stood at 4.1% as of December 31, 2021 (4.0% in September 2021), 10 basis points below the figure recorded
in December 2020. Excluding the effect of introduction of the new definition of default, the NPL ratio would have been
around 3.8% as of December 2021, which is 45 basis points below the figure recorded at the end of 2020.
Loan-loss provisions decreased by 8.4% compared to December 2020 (-3.0% in the quarter) as a result of the NPL
management carried out during the year coupled with an increase in write-offs.
The NPL coverage ratio amounted to 75%, -682 basis points in contrast with the end of 2020. Compared to the previous
quarter, the NPL coverage ratio was -533 basis points lower.
The cumulative cost of risk as of December 30, 2021 stood at 0.93% (62 basis points below the end of 2020 and +1 basis
point compared to September 2021).
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NPL (1) AND NPL COVERAGE (1) RATIOS AND COST OF RISK (1) (PERCENTAGE)
(1) Excluding BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021.
CREDIT RISK (1) (MILLIONS OF EUROS)
31-12-21
30-09-21
30-06-21
31-03-21
31-12-20
Credit risk
376,011
371,708
370,348
365,292
366,883
Non-performing loans
15,443
14,864
15,676
15,613
15,451
Provisions
11,536
11,895
12,033
12,612
12,595
NPL ratio (%)
4.1
4.0
4.2
4.3
4.2
NPL coverage ratio (%) (2)
75
80
77
81
82
General note: figures excluding BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021, for the periods of 2021 and December 2020, and the
classification of BBVA Paraguay as non-current assets and liabilities held for sale for December 2020.
(1) Includes gross loans and advances to customers plus guarantees given.
(2) The NPL coverage ratio includes the valuation adjustments for credit risk during the expected residual life of those financial instruments which have been acquired (mainly
originated from the acquisition of Catalunya Banc, S.A.). Excluding these allowances, the NPL coverage ratio would stand at 73% as of December 31, 2021 and 79% as of
December 31, 2020.
NON-PERFORMING LOANS EVOLUTION (MILLIONS OF EUROS)
4Q21 (1)
3Q21
2Q21
1Q21
4Q20
Beginning balance
14,864
15,676
15,613
15,451
15,006
Entries
2,875
1,445
2,321
1,915
2,579
Recoveries
(1,235)
(1,330)
(1,065)
(921)
(1,016)
Net variation
1,640
115
1,256
994
1,563
Write-offs
(832)
(848)
(1,138)
(796)
(1,149)
Exchange rate differences and other
(228)
(80)
(55)
(36)
31
Period-end balance
15,443
14,864
15,676
15,613
15,451
Memorandum item:
Non-performing loans
14,657
14,226
15,013
14,933
14,709
Non performing guarantees given
786
637
663
681
743
General note: figures excluding BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021, for the periods of 2021 and the fourth quarter of
2020, and the classification of BBVA Paraguay as non-current assets and liabilities held for sale for the the fourth quarter of 2020.
(1) Preliminary data.
4.3 Market risk
For further information, see Note 7.4 of the Consolidated Financial Statements.
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4.4 Structural risks
Liquidity and funding
Liquidity and funding management at BBVA aims to finance the recurring growth of the banking business at suitable maturities and
costs, using a wide range of instruments that provide access to a large number of alternative sources of financing. In this context, it is
important to notice that, given the nature of BBVA's business, the funding of lending activity is fundamentally carried out through the
use of stable customer funds.
Due to its subsidiary-based management model, BBVA is one of the few major European banks that follows the Multiple Point of Entry
(MPE) resolution strategy: the parent company sets the liquidity policies, but the subsidiaries are self-sufficient and responsible for
managing their own liquidity and funding (taking deposits or accessing the market with their own rating), without fund transfers or
financing occurring between either the parent company and the subsidiaries or between the different subsidiaries. This strategy limits
the spread of a liquidity crisis among the Group's different areas and ensures that the cost of liquidity and financing is correctly
reflected in the price formation process.
In view of the initial uncertainty caused by the outbreak of COVID-19 in March 2020, different central banks provided a joint response
through specific measures and programs, some of which have been extended into 2021 to facilitate the financing of the real economy
and the provision of liquidity in the financial markets, supporting the soundness of liquidity buffers in all geographical areas.
The BBVA Group maintains a solid liquidity position in every geographical area in which it operates, with liquidity ratios well above the
minimum required:
The BBVA Group's liquidity coverage ratio (LCR) remained comfortably above 100% throughout 2021, and stood at 165%
as of December 31, 2021. For the calculation of this ratio, it is assumed that there is no transfer of liquidity among
subsidiaries; i.e. no type of excess liquidity levels in foreign subsidiaries are considered in the calculation of the consolidated
ratio. When considering these excess liquidity levels, the BBVA Group's LCR would stand at 213%.
The net stable funding ratio (NSFR), defined as the ratio between the amount of stable funding available and the amount of
stable funding required, demands banks to maintain a stable funding profile in relation to the composition of their assets
and off-balance sheet activities. This ratio should be at least 100% at all times. The BBVA Group's NSFR ratio, calculated
based on the criteria established in the Regulation (UE) 2019/876 of the European Parliament and of the Council of May 20,
2019, with entry into force in June 2021, stood at 135% as of December 31, 2021.
The breakdown of these ratios in the main geographical areas in which the Group operates is shown below:
LCR AND NSFR RATIOS (PERCENTAGE. 31-12-21)
Eurozone (1)
Mexico
Turkey
South America
LCR
190
245
211
All countries >100
NSFR
126
149
162
All countries >100
(1) Perimeter: Spain + the rest of the Eurozone where BBVA has presence.
One of the key elements in BBVA's Group liquidity and funding management is the maintenance of large high quality liquidity buffers
in all the geographical areas where the Group operates. In this respect, the Group has maintained for the last 12 months an average
volume of high quality liquid assets (HQLA) accounting to €138,2 billion, among which, 93% correspond to maximum quality assets
(LCR Tier 1).
The most relevant aspects related to the main geographical areas are the following:
In the Eurozone, BBVA has continued to maintain a sound position with a large high-quality liquidity buffer. During 2021,
commercial activity has drawdown liquidity amounting to approximately €9 billion due to the increase in lending activity,
especially in the last quarter of the year, as well as the decrease in the volume of deposits, mainly wholesale. It should also
be noted that in the second quarter of 2021, the payment of the BBVA USA sale transaction was collected. In addition, in
March 2021, BBVA S.A. took part in the TLTRO III liquidity window program to take advantage of the improved conditions
announced by the European Central Bank (ECB) in December 2020, with an amount drawn of €3.5 billion that, together
with the €34.9 billion available at the end of December 2020 , amount to €38.4 billion at the end of December 2021.
In BBVA Mexico, commercial activity has provided liquidity between January and December 2021 in the amount of
approximately 73 billion Mexican pesos, derived from a higher growth in customer funds compared to the growth in lending
activity. This increased liquidity is expected to be reduced due to the recovery in lending activity expected in 2022. This
solid liquidity position has allowed to carry out an efficient policy in the cost of funding, in an environment of higher interest
rates. In terms of wholesale issuances, there was no need to refinance any maturities in 2021, having matured in 2021 a
subordinated issue amounting to USD 750m and a senior issue amounting to 4,500 million Mexican pesos.
In the fourth quarter, the Central Bank of the Republic of Turkey made a series of cuts in benchmark rates, despite the
increases in the inflation rate, for a total of 400 basis points to 14%, triggering an adverse reaction from the markets and
severe currency depreciation. In order to alleviate the depreciation of the currency, during the month of December, the
Turkish government implemented a new mechanism to encourage local currency deposits. During 2021, the lending gap in
local currency has widened, with a higher increase in loans than in deposits, while the lending gap in foreign currency has
narrowed, due to a decline in loans and an increase in deposits. Garanti BBVA continues to maintain a stable liquidity
position with comfortable ratios.
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In South America, the liquidity situation remains adequate throughout the region, despite the fact that central banks in the
region have started rate hike cycles and withdrawal of stimulus programs that mitigate the impact of the COVID-19 crisis. In
Argentina, liquidity in the system and in BBVA continues to increase due to the higher growth in deposits than in loans in
local currency. In BBVA Colombia, activity picks up accompanied by the growth in deposits. BBVA Peru maintains solid
levels of liquidity, while reducing excess liquidity due to growth in lending activity, combined with a contraction of deposits,
following a costs control strategy.
The main wholesale financing transactions carried out by the companies of the BBVA Group are listed below:
In March 2021, BBVA S.A. issued a senior preferred debt for an amount of €1 billion, with a maturity of 6 years and an option
for early redemption after five years. In September 2021, BBVA S.A. issued a floating rate senior preferred bond totaling €1
billion and maturing in 2 years, the fifth issue made by BBVA linked to environmental, social and governance (ESG) criteria.
Additionally, in January 2022, BBVA S.A. issued a €1 billion senior non-preferred bond, with a maturity of 7 years and an
option for early redemption in the sixth year, with a coupon of 0.875%.
In Turkey, there have been no issuances in 2021. The Bank renewed its syndicated loans in June and November, indexed to
sustainability criteria. On June 2, BBVA Garanti renewed 100% of a syndicated loan, formed by two separate tranches,
amounting to USD 279m and €294m, with a 1-year maturity and a cost of Libor +2.50% and Euribor +2.25%, respectively.
In November, the Bank renewed 100% of the second tranche of the mentioned loan, for USD 365m and €247m, at a cost of
Libor + 2.15% and Euribor + 1.75% respectively.
In South America, BBVA Uruguay issued in February 2021 the first sustainable bond on the Uruguayan financial market for
USD 15m at an initial interest rate of 3.854%.
Foreign exchange
Foreign exchange risk management of BBVA's long-term investments, principally stemming from its overseas franchises, aims to
preserve the Group's capital adequacy ratio and ensure the stability of its income statement.
BBVA maintains its policy of actively hedging its main investments in emerging markets, covering on average between 30% and 50%
of annual earnings and around 70% of the CET1 capital ratio surplus. The closing of the sale of BBVA USA in June has modified the
Group's CET1 fully-loaded ratio sensitivity to changes in the currencies. The most affected sensitivity by this change has been the U.S.
dollar, which stands at around +18 basis points in the face of a 10% depreciation in the currency. The sensitivity of the Mexican peso is
estimated at -7 basis points at the end of December 2021 and -1 basis point in the case of the Turkish lira, both currencies estimated
against a depreciation of 10%. With regard to coverage levels of the expected results for 2022 is close to 65% in the case of Mexico,
20% in Turkey and 100% in Peru and Colombia.
Interest rate
Interest rate risk management seeks to limit the impact that BBVA may suffer, both in terms of net interest income (short-term) and
economic value (long-term), from adverse movements in the interest rate curves in the various currencies in which the Group
operates. BBVA carries out this work through an internal procedure, pursuant to the guidelines established by the European Banking
Authority (EBA), in order to analyze the potential impact that could derive from a range of scenarios on the Group's different balance
sheets.
The model is based on assumptions intended to realistically mimic the behavior of the balance sheet. Of particular relevance are
assumptions regarding the behavior of accounts with no explicit maturity and prepayment estimates. These assumptions are
reviewed and adapted at least once a year to take into account any changes in observed behavior.
At the aggregate level, BBVA continues to maintain a moderate risk profile, in accordance with the established objective, showing
positive sensitivity toward interest rate increases in the net interest income. Effective management of structural balance sheet risk
has mitigated the negative impact of the downward trend in interest rates and the volatility experienced as a result of the effects of
COVID-19, and is reflected in the soundness and recurrence of net interest income.
At the market level, the fourth quarter of 2021, has seen flattening of the main sovereign curves in developed countries (mainly due to 
higher increases in the short sections of the curve), resulting from biases towards more restrictive monetary policies of central banks
in the face of higher inflation levels (especially in the United States). With regard to the emerging world, similar flattening moves,
continuing with the rate hike cycle, even accelerating the pace in many of the countries (with the exception of Turkey, which dropped
400 basis points in total at the October, November and December meetings).
By area, the main features are:
Spain has a balance sheet characterized by a high proportion of variable-rate loans (basically mortgages and corporate
lending) and liabilities composed mainly of customer demand deposits. The ALCO portfolio acts as a management lever and
hedging for the bank's balance sheet, mitigating its sensitivity to interest rate fluctuations. The balance sheet interest rate
risk profile remained stable during the year, showing a positive net interest income sensitivity to 100 basis points increases
by the interest rates slightly above 20%.
On the other hand, the ECB held the marginal deposit facility rate unchanged at -0.50% during the year and maintained the
extraordinary support programs created due to the COVID-19 crisis (in December it announced the end in March 2022 of its
Pandemic Emergency Purchase Program, which was launched at the outbreak of the pandemic). This has created stability
in European benchmark interest rates (Euribor) throughout 2021. In this sense, customer spread keeps pressured by the
low interest rates environment.
Mexico continues to show a balance between fixed and variable interest rates balances. In terms of assets that are most
sensitive to interest rate fluctuations, the commercial portfolio stands out, while consumer loans and mortgages are mostly
at a fixed rate. The ALCO portfolio is invested primarily in fixed-rate sovereign bonds with limited maturities. Net interest
income sensitivity continues to be limited, registering a positive impact against 100 basis points increases in the Mexican
peso, which is around 2%. The monetary policy rate stands at 5.50%, higher that at the end of 2020 (4.25%), after a 25
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basis points reduction during the first quarter of 2021 and increases of 150 basis points since the June meeting. Regarding
the consumer spread, an improvement can be appreciated during 2021, a trend which should continue due to the higher
interest rates environment.
In Turkey, the sensitivity of loans, which are mostly fixed-rate but with relatively short maturities, and the ALCO portfolio
balance the sensitivity of deposits on the liability side. The interest rate risk is thus limited, both in Turkish lira and in foreign
currencies. With regard to benchmark rates, there was an increase of 200 basis points in the first quarter compared to the
level seen in December 2020; during the second quarter the benchmark rates remained unchanged; and, in the third and
fourth quarters saw a reversal of the trend, with reductions of 100 and 400 basis points, respectively. The customer spread
in Turkish lira has improved in 2021 in a volatile environment.
In South America, the interest rate risk profile remains low as most countries in the area have a fixed/variable composition
and maturities that are very similar for assets and liabilities, with limited net interest income sensitivity. In addition, in
balance sheets with several currencies, interest rate risk is managed for each of the currencies, showing a very low level of
risk. Regarding the benchmark rates of the central banks of Peru and Colombia, a rising trend in rates began in the third
quarter of 2021, with increases of 225 and 125 basis points, respectively, throughout the second half of the year. There has
been little change in customer spreads during the year, which are expected to improve in an environment of higher interest
rates.
INTEREST RATES (PERCENTAGE)
31-12-21
30-09-21
30-06-21
31-03-21
31-12-20
30-09-20
30-06-20
31-03-20
Official ECB rate
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Euribor 3 months (1)
(0.58)
(0.55)
(0.54)
(0.54)
(0.54)
(0.49)
(0.38)
(0.42)
Euribor 1 year (1)
(0.50)
(0.49)
(0.48)
(0.49)
(0.50)
(0.41)
(0.15)
(0.27)
USA Federal rates
0.25
0.25
0.25
0.25
0.25
0.25
0.25
0.25
TIIE (Mexico)
5.50
4.75
4.25
4.00
4.25
4.25
5.00
6.50
CBRT (Turkey)
14.00
18.00
19.00
19.00
17.00
10.25
8.25
9.75
(1) Calculated as the month average.
4.5 Risks associated with climate change
The risks related to climate change are considered as an additional factor which affects the risk categories already identified and
defined in the BBVA Group and are therefore managed through the Groups risk management frameworks (credit, market, liquidity,
operational and other non-financial risks). As a consequence, the BBVA Group’s climate change risk-related is based on their
incorporation into the currently processes and governance established, considering the regulation and supervisory trends.
The information on the management of risks associated with climate change required by Law 7/2021, of May 20, on climate change
and energy transition, is described in section 2.3.5 of the Chapter "Report on climate change and other environmental and social
issues” of this report.
4.6 Operational Risk
BBVA defines operational risk (“OR”) as any risk that could result in losses caused by human error; inadequate or flawed internal
processes; undue conduct with respect to customers, markets or the institution; antimoney laundering and financing of terrorist
activities; failures, interruptions or flaws in systems or communications; theft, loss or wrong use of information, as well as
deterioration of its quality, internal or external fraud, including in any case those derived from cyberattacks; theft or harm to assets or
persons; legal risks; risks derived from staff management and labor health; and defective service provided by suppliers; as well as
damages from extreme climate events, pandemics and other natural disasters.
Operational risk management is oriented towards the identification of the root causes to avoid their occurrence and mitigate possible
consequences. This is carried out through the establishment of control framework and monitoring and the development of mitigation
plans aimed at minimizing resulting economic and reputational losses and their impact on the recurrent generation of results, and
contributing the increase the quality, safety and availability of the provided service. Operational risk management is integrated into
the global risk management structure of the BBVA Group.
This section addresses general aspects of operational risk management as the main component of non-financial risks. However,
sections devoted to conduct and compliance risk and to cybersecurity risk management are also included in the non-financial
information report.
Operational risk management principles
The BBVA Group is committed to preferably applying advanced operational risk management models, regardless of the capital
calculation regulatory model applicable at the time. Operational risk management at the BBVA Group shall:
Be aligned with the Risk Appetite Framework ratified by the BBVA Board of Directors.
Address BBVA's management needs in terms of compliance with legislation, regulations and industry standards, as well as
the decisions or positioning of BBVA's corporate bodies.
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Anticipate the potential operational risk to which the Group may be exposed as a result of the creation or modification of
products, activities, processes or systems, as well as decisions regarding the outsourcing or hiring of services, and establish
mechanisms to assess and mitigate risk to a reasonable extent prior to implementation, as well as review the same on a
regular basis.
Establish methodologies and procedures to enable regular reassessment of the significant operational risk to which the
Group is exposed, in order to adopt appropriate mitigation measures in each case, once the identified risk and the cost of
mitigation (cost/benefit analysis) have been considered, while safeguarding the Group's solvency at all times.
Promote the implementation of mechanisms that support careful monitoring of all sources of operational risk and the
effectiveness of mitigation and control environments, fostering proactive risk management.
Examine the causes of any operational events suffered by the Group and establish means to prevent the same, provided
that the cost/benefit analysis so recommends. To this end, procedures must be in place to evaluate operational events and
mechanisms and to record the operational losses that may be caused by the same.
Evaluate key public events that have generated operational risk losses at other institutions in the financial sector and
support, where appropriate, the implementation of measures as required to prevent them from occurring at the Group.
Identify, analyze and attempt to quantify events with a low probability of occurrence and a high impact, which by their
exceptional nature may not be included in the loss database; or if they are, feature with impacts that are not very
representative for the purpose of valuing possible mitigation measures.
Have an effective system of governance in place, where the functions and responsibilities of the corporate areas and bodies
involved in operational risk management are clearly defined.
Operational risk management must be performed in coordination with management of other risk, taking into consideration
credit or market events that may have an operational origin.
Operational risk control and management model
The operational risk management cycle at BBVA is similar to the one implemented for the rest of risks. Its elements are:
Operational risk management parameters
Operational risk forms part of the risk appetite framework of the Group and includes three types of metrics and limits:
Economic capital calculated with the operational losses database of the Group, considering the corresponding
diversification effects and the additional estimation of potential and emerging risks through stress scenarios designed for
the main types of risks. The economic capital is regularly calculated for the main banks of the Group and simulation
capabilities are available to anticipate the impact of changes on the risk profile or new potential events.
ORI metrics (Operational Risk Indicator: operational risk losses vs. gross income) broken down by geography, business area
and type of risk.
Indicators by risk type: a more granular common scheme of metrics (indicators and limits) covering the main types of
operational risk is being implemented throughout the Group. These metrics make it possible to intensify the anticipatory
management of risk and objectify the appetite to different sources. These indicators are regularly reviewed and adjusted to
fix the main risks in force at any time.
Operational risk admission
The main purposes of the operational risk admission phase are the following:
To anticipate potential operational risk to which the Group may be exposed due to the release of new, or modification of
existing, products, activities, processes or systems, as well as purchasing decisions (e.g. outsourcing).
To ensure that implementation and the roll out of initiatives is only performed once appropriate mitigation measures have
been taken in each case, including external assurance of risks where deemed appropriate.
The Corporate Non-Financial Risk Management Policy sets out the specific operational risk admission framework through different
committees, both at a corporate and Business Area level, that follow a delegation structure based on the risk level of proposed
initiatives.
Operational risk monitoring
The purpose of this phase is to check that the target operational risk profile of the Group is within the authorized limits. Operational
risk monitoring considers 2 scopes:
Monitoring the operational risk admission process, oriented towards checking that accepted risks levels are within the limits
and that defined controls are effective.
Monitoring the operational risk "stock" mainly associated with processes. This is done by carrying out a periodic re-
evaluation in order to generate and maintain an updated map of the relevant operational risks in each Area, and evaluate the
adequacy of the monitoring and mitigation environment for said risks. This promotes the implementation of action plans to
redirect the weaknesses detected.
This process is supported by a corporate Governance, Risk & Compliance tool that monitors the operational risk at a local level and its
aggregation at a corporate level.
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In addition, and in line with the best practices and recommendations provided by the Bank for International Settlements (hereinafter,
BIS), BBVA has procedures to collect the operational losses occurred both in the different entities of the Group and in other financial
groups, with the appropriate level of detail to carry out an effective analysis that provides useful information for management
purposes and to contrast the consistency of the Group's operational risks map. To that end, a corporate tool of the Group is used.
The Group ensures continuous monitoring by each Area of the due functioning and effectiveness of the control environment, taking
into consideration management indicators established for the Area, any events and losses that have occurred, as well as the results of
actions taken by the second line of defense, the internal audit unit, supervisors or external auditors.
Operational risk mitigation
The Group promotes the proactive mitigation of the financial risks to which it is exposed and which are identified in the monitoring
activities.
In order to rollout common monitoring and anticipated mitigation practices throughout the Group, several cross-sectional plans are
being promoted related to focuses from events, lived by the Group or by the industry, self-assessments and recommendations from
auditors and supervisors in different geographies, thereby analyzing the best practices at these levels and fostering comprehensive
action plans to strengthen and standardize the control environment.
Assurance of operational risk
Assurance is one of the possible options for managing the operational risk to which the Group is exposed, and mainly has two
potential purposes:
Coverage of extreme situations linked to recurrent events that are difficult to mitigate or can only be partially mitigated by
other means.
Coverage of non-recurrent events that could have significant financial impact, if they occurred.
The Group has a general framework that regulates this area, and allows systematizing risk assurance decisions, aligning insurance
coverage with the risks to which the Group is exposed and reinforcing governance in the decision-making process of arranging
insurance policies.
Operational risk control model
BBVA Group's operational risk governance model is based on two components:
Three-line defense control model, in line with industry best practices, and which guarantees compliance with the most
advanced operational risk internal control standards.
Scheme of Corporate Assurance Committees and Internal Control and Operational Risk Committees at the level of the
different business and support areas.
Corporate Assurance establishes a structure of committees, both at local and corporate level, to provide senior management with a
comprehensive and homogeneous vision of the main non-financial risks and significant situations of the control environment. The aim
is to support rapid decision-making with foresight, for the mitigation or assumption of the main risks.
Each geography has a Corporate Assurance Committee chaired by the Country Manager and whose main functions are:
Monitoring the changes in the non-financial risks and their alignment with the defined strategies and policies and the risk
appetite.
Analyzing and assessing controls and measures established to mitigate the impact of the risks identified, should they
materialize.
Making decisions about the proposals for risk taking that are conveyed by the working groups or that arise in the Committee
itself
Promoting transparency by promoting the proactive participation of the three lines of defense in discharging their
responsibilities and the rest of the organization in this area
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At the holding level there is a Global Corporate Assurance Committee, chaired by the Group's Chief Executive Officer. Its main
functions are similar to those already described but applicable to the most important issues that are escalated from the geographies
and the holding company areas.
The business and support areas have an Internal Control and Operational Risk Committee, whose purpose is to ensure the due
implementation of the operational risk management model within its scope of action and drive active management of such risk, taking
mitigation decisions when control weaknesses are identified and monitoring the same.
Additionally, the Non-Financial Risk unit periodically reports the status of the management of non-financial risks in the Group to the
Board's Risk and Compliance Committee.
4.7 Reputational risk
Reputational risk assessment
Since 2016, BBVA disposes of a reputational risk assessment methodology. Through this methodology, the Bank defines and reviews
regularly a map in which it prioritizes the reputational risks which have to be faced and the set of action plans to mitigate them. The
prioritization is done based on two variables: the impact on the perception of the stakeholders and the strength of BBVA facing the
risk.
This exercise is performed annually in all countries where the Group has bank entities. Following the result of the assessment carried
out in 2020, 17 mitigation action plans have been conducted during 2021.
Identification of the Reputational Risk
The Responsible Business teams collaborate, together with the rest of the members of BBVA’s second defense line, in the different
Committees of Admission of the Operational Risk, both at Group and the different geographical areas level. Those Committees
perform the initial identification of potential reputational risks, and, where appropriate, an assessment of the foreseeable impact on
BBVA’s reputation,
Reporting of the Reputational Risk
The results of the annual assessment of the Reputational Risk are reported in each geographical area at the appropriate governance
level. At Group level, these results are reported to the Global Corporate Assurance Committee and, since 2020, to the Board’s
Executive Committee.
4.8 Risk factors
BBVA Group has processes in place for identifying risks and analyzing scenarios in order to enable the Group to manage risks in a
dynamic and proactive way.
The risk identification processes are forward looking to seek the identification of emerging risks and take into account the concerns of
both the business areas, which are close to the reality of the different geographical areas, and the corporate areas and senior
management.
Risks are identified and measured consistently using the methodologies deemed appropriate in each case. Their measurement
includes the design and application of scenario analyzes and stress testing and considers the controls to which the risks are
subjected.
As part of this process, a forward projection of the Risk Appetite Framework (RAF) variables in stress scenarios is conducted in order
to identify possible deviations from the established thresholds. If any such deviations are detected, appropriate measures are taken to
keep the variables within the target risk profile.
In this context, there are a number of emerging risks that could affect the evolution of the Group's business. These risks are included
in the following blocks:
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Risk associated with COVID-19 pandemic
The COVID-19 (coronavirus) pandemic has adversely affected the world economy, and economic activity and conditions in the
countries in which the Group operates. Despite the gradual improvement experienced in 2021 driven by the increase in the rate of
vaccination, new waves of contagion continue to be a source of concern and the emergence of new strains remains a risk. Among
other challenges, these countries are still dealing with high unemployment levels, weak activity, supply disruptions and increasing
inflationary pressures, while public debt has increased significantly due to the support and spending measures implemented by the
government authorities. Furthermore, there has been an increase in loan losses from both companies and individuals, which has so
far been slowed down by the impact of government support measures, including bank payment deferrals, credit with public guarantee
and direct aid measures. Likewise, volatility in the financial markets has affected exchange rates - mainly in emerging economies- and
the value of assets and investments, which has adversely affected the Group's results in the past, and could do so again. There are still
uncertainties about the final future impact of the COVID-19 pandemic, mainly if there is an increase in infections caused by the new
variants of the coronavirus.
Furthermore, the Group has been and may be affected during the following quarters or years by the measures or recommendations
adopted by regulatory authorities in the banking sector, such as variations in reference interest rates, the modification of prudential
requirements, the temporary suspension of dividend payments, the modification of the deferral of monthly installments for certain
loans and the granting of guarantees or public guarantees to new credit operations for companies and self-employed persons, the
adoption of further similar measures or the termination of those already approved, as well as any changes in financial assets purchase
programs by the ECB.
Since the outbreak of the pandemic, the Group has experienced a decline in its activity. For example, the granting of new loans to
individuals has generally decreased. In addition, the Group faces various risks, such as an increased risk of volatility in the value of its
assets (including financial instruments valued at fair value, which may suffer significant fluctuations) and of the securities held for
liquidity reasons, a possible increase in the NPL ratio and risk-weighted assets, as well as a negative impact on the Group's cost of
financing and on its access to financing (especially in an environment where credit ratings are affected). Following the generalized
lifting of mobility restrictions and the increasing resumption of normal operations, greater emphasis is being placed on the particular
circumstances of each customer, in addition to its respective industry or sector.
Furthermore, the pandemic could continue to adversely affect the business and transactions of third parties that provide critical
services to the Group and, in particular, the higher demand and/or the lower availability of certain resources could, in some cases,
make it more difficult for the Group to maintain the required service levels. In addition, the widespread use of remote work has
increased the risks related to cybersecurity, as the use of non-corporate networks has increased.
In summary, while the COVID-19 pandemic had adverse effects on the Group's results and capital base during 2020, these were
mitigated throughout 2021, with improvements in the global economic background leading to a strong improvement in 2021 results.
Macroeconomic and geopolitical risks
In 2021 the global economy has grown significantly, recovering in part from the crisis caused by the pandemic, which caused a sharp
fall in global GDP in 2020. The significant upturn in global growth has been due to progress in the vaccination against COVID-19 and
important economic stimuli adopted by public authorities.
Activity indicators show, however, that the economic recovery process has lost momentum in recent months. The recent slowdown in
economic growth is taking place in an environment marked by a sharp increase in infections caused by new variants of the COVID-19,
although the increasing immunization of the world population has helped to generally prevent the adoption of mobility restrictions,
which would have had a greater impact on the economy.
The effects of reduced production due to the pandemic and its persistence, coupled with fiscal stimuli and strong demand for goods,
once restrictions have been lifted, contribute to maintaining the problems in global supply chains observed since the beginning of
2021 which, in addition to negatively affecting economic activity, generate significant upward pressure on prices.
Against this backdrop, annual inflation in December 2021 stood at 7.0% in the United States and 5.0% in the Eurozone. In both
geographical areas, long-term inflation expectations from markets and surveys have been adjusted upwards, although in the case of
the Eurozone they remain generally below the European Central Bank’s (hereinafter, ECB) 2% target.
High inflation rates and their increased persistence have put pressure on central banks to withdraw monetary stimuli earlier than they
had originally anticipated. The United States Federal Reserve, in particular, has begun the rollback in its bond-buying program and has
suggested that monetary policy interest rates will adjust upwards earlier and faster than expected by financial markets and financial
analysts, and also that a downsizing of its balance sheet may soon begin. In the Eurozone, the ECB will complete the pandemic
emergency purchase program (PEPP) in March 2022. Although the asset purchase program (APP) is maintained, asset purchases
will be moderated over the course of 2022. However, unlike the Federal Reserve, the ECB has continued to maintain that it rules out
an increase in benchmark interest rates in 2022.
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According to BBVA Research, the global economic recovery process is expected to continue in the coming months, albeit at a slightly
slower pace than expected in autumn of 2021, due to the persistence of the pandemic, but also due to a higher-than-estimated impact
of supply chain problems and inflationary pressures. All this against a background of reduced fiscal and monetary stimulus. GDP
growth would therefore moderate, from an estimated 5.6% in 2021 to about 4.2% in 2022 in the United States, from 5.1% in 2021 to
3.7% in 2022 in the Eurozone and from 8.0% in 2021 to 5.2% in 2022 in China. The likely rise in monetary policy interest rates in the
United States, which could reach 1.25% by the end of 2022, as well as a progressive control of the pandemic and a moderation of
supply chain problems, would allow inflation to be moderated throughout the year; although inflation is expected to remain high,
particularly in the United States. Risks arising from this economic scenario expected by BBVA Research are significant and are biased
downwards in the case of activity, and include more persistent inflation, financial turbulence caused by a more aggressive withdrawal
of monetary stimuli, the emergence of new variants of the coronavirus that bypass current vaccines, a more intense slowdown in the
Chinese economy, as well as social and geopolitical tensions. Likewise, the countries in which the Group operates face various
idiosyncratic risks, beyond those related to the global environment.
Regulatory and reputational risks
Financial institutions are exposed to a complex and ever-changing regulatory environment defined by governments and regulators.
This can affect their ability to grow and the capacity of certain businesses to develop, and result in stricter liquidity and capital
requirements with lower profitability ratios. The Group constantly monitors changes in the regulatory framework that allow for
anticipation and adaptation to them in a timely manner, adopt industry practices and more efficient and rigorous criteria in its
implementation.
The financial sector is under ever closer scrutiny by regulators, governments and society itself. In the course of activities, situations
which might cause relevant reputational damage to the entity could raise and might affect the regular course of business. The
attitudes and behaviors of the Group and its members are governed by the principles of integrity, honesty, long-term vision and
industry practices through, inter alia, the internal control model, the Code of Conduct, the Corporate Principles in tax matters and
Responsible Business Strategy of the Group.
Business, operational and legal risks
New technologies and forms of customer relationships: Developments in the digital world and in information technologies pose
significant challenges for financial institutions, entailing threats (new competitors, disintermediation, etc.) but also opportunities (new
framework of relations with customers, greater ability to adapt to their needs, new products and distribution channels, etc.). Digital
transformation is a priority for the Group as it aims to lead digital banking of the future as one of its objectives.
Technological risks and security breaches: The Group is exposed to new threats such as cyber-attacks, theft of internal and customer
databases, fraud in payment systems, etc. that require major investments in security from both the technological and human point of
view. The Group gives great importance to the active operational and technological risk management and control.
Regarding legal risks, the financial sector faces an environment of increasing regulatory and litigious pressure, and thus, the various
Group entities are usually party to individual or collective judicial proceedings (including class actions) resulting from their activity and
operations, as well as arbitration proceedings. The Group is also party to other government procedures and investigations, such as
those carried out by the antitrust authorities in certain countries which, among other things, have in the past and could in the future
result in sanctions, as well as lead to claims by customers and others. In addition, the regulatory framework, in the jurisdictions in
which the Group operates, is evolving towards a supervisory approach more focused on the opening of sanctioning proceedings while
some regulators are focusing their attention on consumer protection and behavioral risk.
In Spain and in other jurisdictions where the Group operates, legal and regulatory actions and proceedings against financial
institutions, prompted in part by certain judgments in favor of consumers handed down by national and supranational courts (with
regards to matters such as credit cards and mortgage loans), have increased significantly in recent years and this trend could
continue in the future. The legal and regulatory actions and proceedings faced by other financial institutions in relation to these and
other matters, especially if such actions or proceedings result in favorable resolutions for the consumer, could also adversely affect
the Group.
All of the above may result in a significant increase in operating and compliance costs or even a reduction of revenues, and it is
possible that an adverse outcome in any proceedings (depending on the amount thereof, the penalties imposed or the procedural or
management costs for the Group) could damage the Group's reputation, generate a knock-on effect or otherwise adversely affect the
Group.
It is difficult to predict the outcome of legal and regulatory actions and proceedings, both those to which the Group is currently
exposed and those that may arise in the future, including actions and proceedings relating to former Group subsidiaries or in respect
of which the Group may have indemnification obligations. Any of such outcomes could be significantly adverse to the Group. In
addition, a decision in any matter, whether against the Group or against another credit entity facing similar claims as those faced by
the Group, could give rise to other claims against the Group. In addition, these actions and proceedings attract resources from the
Group and may occupy a great deal of attention on part of the Group's management and employees.
As of December 31, 2021, the Group had €623 million in provisions for the proceedings it is facing (included in the line "Provisions for
litigation and pending tax cases" in the consolidated balance sheet) (see Note 24), of which €533 million correspond to legal
contingencies and €90 million to tax related matters. However, the uncertainty arising from these proceedings (including those for
which no provisions have been made, either because it is not possible to estimate them or for other reasons) makes it impossible to
guarantee that the possible losses arising from these proceedings will not exceed, where applicable, the amounts that the Group
currently has provisioned and, therefore, could affect the Group's consolidated results in a given period.
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As a result of the above, legal and regulatory actions and proceedings currently faced by the Group or to which it may become subject
in the future or otherwise affected by, individually or in the aggregate, if resolved in whole or in part adversely to the Group's interests,
could have a material adverse effect on the Group’s business, financial condition and results of operations.
Spanish judicial authorities are investigating the activities of Centro Exclusivo de Negocios y Transacciones, S.L. (Cenyt). Such
investigation includes the provision of services by Cenyt to the Bank. On 29th July, 2019, the Bank was named as an investigated
party (investigado) in a criminal judicial investigation (Preliminary Proceeding No. 96/2017 – Piece No. 9, Central Investigating Court
No. 6 of the National High Court) for alleged facts which could be constitutive of bribery, revelation of secrets and corruption. On
February 3, 2020, the Bank was notified by the Central Investigating Court No. 6 of the National High Court of the order lifting the
secrecy of the proceedings. Certain current and former officers and employees of the Group, as well as former directors have also
been named as investigated parties in connection with this investigation. The Bank has been and continues to be proactively
collaborating with the Spanish judicial authorities, including sharing with the courts the relevant information obtained in the internal
investigation hired by the entity in 2019 to contribute to the clarification of the facts. As of the date of the approval of the Consolidated
Financial Statements, no formal accusation against the Bank has been made.
This criminal judicial proceeding is at the pre-trial phase. Therefore, it is not possible at this time to predict the scope or duration of 
such proceeding or any related proceeding or its or their possible outcomes or implications for the Group, including any fines,
damages or harm to the Group’s reputation caused thereby.
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5.Other information
5.1Alternative Performance Measures (APMs)
BBVA presents its results in accordance with the International Financial Reporting Standards (EU-IFRS). However, it also considers
that some Alternative Performance Measures (hereinafter APMs) provide useful additional financial information that should be taken
into account when evaluating performance. These APMs are also used when making financial, operational and planning decisions
within the Entity. The Group firmly believes that they give a true and fair view of its financial information. These APMs are generally
used in the financial sector as indicators for monitoring the assets, liabilities and economic and financial situation of entities.
BBVA Group's APMs are given below. They are presented in accordance with the European Securities and Markets Authority (ESMA)
guidelines, published on October 5, 2015 (ESMA/2015/1415en) as well as the statement published by the ESMA on May 20, 2020
(ESMA 32-63-972), about implications of the COVID-19 outbreak on the half-yearly financial reports. The guidelines mentioned before
are aimed at promoting the usefulness and transparency of APMs included in prospectuses or regulated information in order to
protect investors in the European Union. In accordance with the indications given in the guidelines, BBVA Group's APMs:
Include clear and readable definitions of the APMs.
Disclose the reconciliations to the most directly reconcilable line item, subtotal or total presented in the financial
statements of the corresponding period, separately identifying and explaining the material reconciling items.
Are standard measures generally used in the financial industry, so their use provides comparability in the analysis of
performance between issuers.
Do not have greater preponderance than measures directly stemming from financial statements.
Are accompanied by comparatives for previous periods.
Are consistent over time.
Constant exchange rates
When comparing two dates or periods in this management report, the impact of changes in the exchange rates against the euro of the
currencies of the countries in which BBVA operates is sometimes excluded, assuming that exchange rates remain constant. This is
done for the amounts in the income statement by using the average exchange rate against the euro in the most recent period for each
currency of the geographical areas in which the Group operates, and applying it to both periods; for amounts in the balance sheet and
activity, the closing exchange rates in the most recent period are used.
Reconciliation of the Financial Statements of the BBVA Group
Below is the reconciliation between the consolidated income statements of the consolidated Financial Statements and the
consolidated management income statements, shown throughout this report, for the years 2021 and 2020.
In 2021, the main difference between them is the treatment of the cost related to the restructuring process in 2021 which, for
management purposes, are included in a single line, net of taxes, of the income statement called "Net cost related to the restructuring
process", compared to the treatment in the consolidated Financial Statements, which record the gross impacts and their tax effect in
the corresponding headings.
In 2020, the main difference between them derives from the capital gains resulting from the materialization of the agreement with
Allianz in that year which, for management purposes, are included in a single line, net of taxes, of the income statement called
"Corporate operations", compared to the treatment in the consolidated Financial Statements, which record the gross impact on the
line "Gains (losses) from non-current assets and disposable groups of items classified as held for sale not qualifying as discontinued
operations" and its corresponding tax effect on the line "Tax expense or income related to profit or loss from continuing operations".
Additionally, for 2021 and 2020, there is a difference in the positioning of the results generated by BBVA USA and the rest of the
companies included in the sale agreement to PNC until its closing, once the mandatory authorizations have been obtained, on June 1,
2021. In the Consolidated financial statements, these results are included in the line "Profit (loss) after tax from discontinued
operations" and are taken into account both for the calculation of the "Profit (loss) for the year" and for the profit (loss) "Attributable
to the owners of the parent" whereas, for management purposes, they are not included in the" Profit (loss) for the year", as they are
included in a line below it, as can be seen in the following tables.
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CONCILIATION OF THE BBVA GROUP'S INCOME STATEMENTS. 2021 (MILLIONS OF EUROS)
CONSOLIDATED INCOME STATEMENT
ADJUSTMENTS
CONSOLIDATED MANAGEMENT INCOME STATEMENT
2021
2021
NET INTEREST INCOME
14,686
14,686
Net interest income
Dividend income
176
(*)
Share of profit or loss of entities accounted for using the equity method
1
(*)
Fee and commission income
6,997
6,997
Fees and commissions income
Fee and commission expense
(2,232)
(2,232)
Fees and commissions expenses
4,765
4,765
Net fees and commissions
Gains (losses) on derecognition of financial assets and liabilities not
measured at fair value through profit or loss, net
134
Gains (losses) on financial assets and liabilities held for trading, net
341
Gains (losses) on non-trading financial assets mandatorily at fair value
through profit or loss, net
432
Gains (losses) on financial assets and liabilities designated at fair value
through profit or loss, net
335
Gains (losses) from hedge accounting, net
(214)
Exchange differences, net
883
1,910
1,910
Net trading income
Other operating income
661
Other operating expense
(2,041)
Income from insurance and reinsurance contracts
2,593
Expense from insurance and reinsurance contracts
(1,685)
(295)
(295)
Other operating income and expenses
GROSS INCOME
21,066
21,066
Gross income
Administration costs
(8,296)
(9,530)
Operating expenses (**)
    Personnel expense
(5,046)
(5,046)
Personnel expenses
    Other administrative expense
(3,249)
(3,249)
Other administrative expenses
Depreciation and amortization
(1,234)
(1,234)
Depreciation
11,536
11,536
Operating income
Provisions or reversal of provisions
(1,018)
754
(264)
Provisions or reversal of provisions
Impairment or reversal of impairment on financial assets not measured at
fair value through profit or loss or net gains by modification
(3,034)
(3,034)
Impairment on financial assets not measured at
fair value through profit or loss
NET OPERATING INCOME
7,484
754
8,238
Impairment or reversal of impairment of investments in joint ventures and
associates
Impairment or reversal of impairment on non-financial assets
(221)
Gains (losses) on derecognition of non - financial assets and subsidiaries,
net
24
Gains (losses) from non-current assets and disposal groups classified as
held for sale not qualifying as discontinued operations   
(40)
(237)
240
2
Other gains (losses)
PROFIT (LOSS) BEFORE TAX FROM CONTINUING OPERATIONS
7,247
994
8,240
Profit (loss) before tax
Tax expense or income related to profit or loss from continuing operations
(1,909)
(298)
(2,207)
Income tax
PROFIT (LOSS) AFTER TAX FROM CONTINUING OPERATIONS
5,338
696
6,034
Profit (loss) for the year
Profit (loss) after tax from discontinued operations
280
(280)
PROFIT (LOSS) FOR THE YEAR
5,618
416
6,034
Profit (loss) for the year
ATTRIBUTABLE TO MINORITY INTEREST (NON-CONTROLLING
INTERESTS)
(965)
(965)
Non-controlling interests
ATTRIBUTABLE TO OWNERS OF THE PARENT
4,653
416
5,069
Net attributable profit (loss) excluding non-
recurring impacts
280
280
Profit (loss) after tax from discontinued
operations
(696)
(696)
Net cost related to the restructuring process
ATTRIBUTABLE TO OWNERS OF THE PARENT
4,653
4,653
Net attributable profit (loss)
(*) Included within the Other operating income and expenses of the Management Income Statements
(**) Depreciations included.
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CONCILIATION OF THE BBVA GROUP'S INCOME STATEMENTS. 2020 (MILLIONS OF EUROS)
CONSOLIDATED INCOME STATEMENT
ADJUSTMENTS
CONSOLIDATED MANAGEMENT INCOME STATEMENT
2020
2020
NET INTEREST INCOME
14,592
14,592
Net interest income
Dividend income
137
(*)
Share of profit or loss of entities accounted for using the equity method
(39)
(*)
Fee and commission income
5,980
5,980
Fees and commissions income
Fee and commission expense
(1,857)
(1,857)
Fees and commissions expenses
4,123
4,123
Net fees and commissions
Gains (losses) on derecognition of financial assets and liabilities not
measured at fair value through profit or loss, net
139
Gains (losses) on financial assets and liabilities held for trading, net
777
Gains (losses) on non-trading financial assets mandatorily at fair value
through profit or loss, net
208
Gains (losses) on financial assets and liabilities designated at fair value
through profit or loss, net
56
Gains (losses) from hedge accounting, net
7
Exchange differences, net
359
1,546
1,546
Net trading income
Other operating income
492
Other operating expense
(1,662)
Income from insurance and reinsurance contracts
2,497
Expense from insurance and reinsurance contracts
(1,520)
(95)
(95)
Other operating income and expenses
GROSS INCOME
20,166
20,166
Gross income
Administration costs
(7,799)
(9,088)
Operating expenses (**)
    Personnel expense
(4,695)
(4,695)
Personnel expenses
    Other administrative expense
(3,105)
(3,105)
Other administrative expenses
Depreciation and amortization
(1,288)
(1,288)
Depreciation
11,079
11,079
Operating income
Provisions or reversal of provisions
(746)
(746)
Provisions or reversal of provisions
Impairment or reversal of impairment on financial assets not measured at
fair value through profit or loss or net gains by modification
(5,179)
(5,179)
Impairment on financial assets not measured at
fair value through profit or loss
NET OPERATING INCOME
5,153
5,153
Impairment or reversal of impairment of investments in joint ventures and
associates
(190)
Impairment or reversal of impairment on non-financial assets
(153)
Gains (losses) on derecognition of non - financial assets and subsidiaries,
net
(7)
Gains (losses) from non-current assets and disposal groups classified as
held for sale not qualifying as discontinued operations   
444
94
(435)
(341)
Other gains (losses)
PROFIT (LOSS) BEFORE TAX FROM CONTINUING OPERATIONS
5,248
(435)
4,813
Profit (loss) before tax
Tax expense or income related to profit or loss from continuing operations
(1,459)
130
(1,328)
Income tax
PROFIT (LOSS) AFTER TAX FROM CONTINUING OPERATIONS
3,789
(304)
3,485
Profit (loss) for the year
Profit (loss) after tax from discontinued operations
(1,729)
1,729
PROFIT (LOSS) FOR THE YEAR
2,060
1,424
3,485
Profit (loss) for the year
ATTRIBUTABLE TO MINORITY INTEREST (NON-CONTROLLING
INTERESTS)
(756)
(756)
Non-controlling interests
ATTRIBUTABLE TO OWNERS OF THE PARENT
1,305
1,424
2,729
Net attributable profit (loss) excluding non-
recurring impacts
(1,729)
(1,729)
Profit (loss) after tax from discontinued
operations
304
304
Corporate operations
ATTRIBUTABLE TO OWNERS OF THE PARENT
1,305
1,305
Net attributable profit (loss)
(*) Included within the Other operating income and expenses of the Management Income Statements
(**) Depreciations included.
187
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Profit (loss) for the year
Explanation of the formula: The profit (loss) for the year is the profit (loss) for the year from the Group’s consolidated income
statement, which comprises the profit (loss) after tax from continued operations and the profit (loss) after tax from discontinued
operations of BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021. If the described metric is
presented on a date prior to the end of the year, it will be presented on an annualized basis.
Relevance of its use: This measure is commonly used, not only in the banking sectors, for homogeneous comparison purposes.
Profit (loss) for the year
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
(Millions of euros)
+
Profit (loss) after tax from continued operations
5,338
3,789
5,103
(Millions of euros)
+
Profit (loss) after tax from discontinued operations (1)
280
(1,729)
(758)
=
Profit (loss) for the year
5,618
2,060
4,345
(1) January-December 2021 only includes the results generated by BBVA USA and the rest of the companies in the United States included in the agreement until its sale to PNC
as of June 1, 2021.
Adjusted profit (loss) for the year
Explanation of the formula: The adjusted profit (loss) for the year is the profit (loss) from continued operations for the period from the
Group’s consolidated income statement, excluding those extraordinary items that, for management purposes, are defined at any
given moment. If the described metric is presented on a date prior to the end of the year, it will be presented on an annualized basis.
Relevance of its use: This measure is commonly used, not only in the banking sector, for homogeneous comparison purposes.
Adjusted profit (loss) for the year
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
(Millions of euros)
+
Profit (loss) after tax from continued operations
5,338
3,789
5,103
(Millions of euros)
-
Net capital gains from the bancassurance operation
304
(Millions of euros)
-
Net cost related to the restructuring process
(696)
=
Adjusted profit (loss) for the year
6,034
3,485
5,103
Net attributable profit (loss)
Explanation of the formula: The net attributable profit (loss) is the net attributable profit (loss) of the Group’s consolidated income
statement from continued operations and the profit (loss) after tax from discontinued operations of BBVA USA and the rest 
companies in the United States sold to PNC on June 1, 2021. If the described metric is presented on a date prior to the end of the year,
it will be presented on an annualized basis.
Relevance of its use: This measure is commonly used, not only in the banking sector, for homogeneous comparison purposes.
Net attributable profit (loss)
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
(Millions of euros)
+
Net attributable profit (loss) from continued
operations
4,373
3,033
4,270
(Millions of euros)
+
Net attributable profit (loss) from discontinued
operations (1)
280
(1,729)
(758)
=
Net attributable profit (loss)
4,653
1,305
3,512
(1) January-December 2021 only includes the results generated by BBVA USA and the rest of the companies in the United States included in the agreement until its sale to PNC
as of June 1, 2021.
188
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Adjusted net attributable profit (loss)
Explanation of the formula: The adjusted net attributable profit (loss) is the net attributable profit (loss) of the Group’s consolidated
income statement from continued operations excluding those extraordinary items that, for management purposes are defined at any
given moment. If the described metric is presented on a date prior to the end of the year, it will be presented on an annualized basis.
Relevance of its use: This measure is commonly used, not only in the banking sector, for comparison purposes.
Adjusted net attributable profit (loss)
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
(Millions of euros)
+
Net attributable profit (loss) from continued
operations
4,373
3,033
4,270
(Millions of euros)
-
Net capital gains from the bancassurance operation
304
(Millions of euros)
-
Net cost related to the restructuring process
(696)
=
Adjusted net attributable profit (loss)
5,069
2,729
4,270
Net attributable profit (loss) excluding corporate operations for AVR
Explanation of the formula: The results are calculated taking into account the amount of the Group’s recurring results, from which, in
2021, the estimated savings, after tax, resulting from the restructuring process carried out at BBVA S.A., are deducted. In 2020, the
goodwill impairment in the United States and the net capital gains from the bancassurance operation with Allianz are adjusted.
Relevance of its use: This metric is commonly used in the banking sector. In addition, it is one of the metrics used for the purposes of
the Group’s AVR (Annual Variable Remuneration).
Net attributable profit (loss) excluding corporate operations for AVR
Jan.-Dec.2021
Jan.-Dec.2020
(Millions of euros)
+
Net attributable profit (loss)
4,653
1,305
(Millions of euros)
-
BBVA USA and the rest of the Companies in the United States sold
to PNC adjustments (1)
280
(2,084)
(Millions of euros)
-
Net capital gains from the bancassurance operation
304
(Millions of euros)
-
Net cost related to the restructuring process
(696)
(Millions of euros)
-
Net savings associated with the restructuring process
41
=
Net attributable profit (loss) excluding corporate operations
for AVR
5,028
3,084
(1) Include the results generated by BBVA USA and the rest of the companies in the United States until its sale to PNC on June 1, 2021 for the period January - December 2021
and the goodwill impairment in the United States in the first quarter of 2020 for the period January - December 2020.
ROE
The ROE (return on equity) ratio measures the return obtained on an entity's shareholders' funds plus accumulated other
comprehensive income. It is calculated as follows:
Net attributable profit (loss)
Average shareholders' funds + Average accumulated other comprehensive income
Explanation of the formula: The numerator is the net attributable profit (loss) previously defined in these alternative performance
measures, If the metric is presented on a date before the close of the fiscal year, the numerator will be annualized.
Average shareholders' funds are the weighted moving average of the shareholders' funds at the end of each month of the period
analyzed, adjusted to take into account the execution of the "dividend-option" at the closing dates on which it was agreed to deliver
this type of dividend prior to the publication of the Group´s results.
Average accumulated other comprehensive income is the moving weighted average of "Accumulated other comprehensive income",
which is part of the equity on the Entity's balance sheet and is calculated in the same way as average shareholders’ funds (above).
Relevance of its use: This ratio is very commonly used not only in the banking sector but also in other sectors to measure the return
obtained on shareholders' funds.
189
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
ROE
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator
(Millions of euros)
=
Net attributable profit (loss)
4,653
1,305
3,512
Denominator
(Millions of euros)
+
Average shareholder's funds
60,030
57,626
58,888
+
Average accumulated other comprehensive income
(15,396)
(12,858)
(9,921)
=
ROE
10.4%
2.9%
7.2%
Adjusted ROE
The adjusted ROE (return on equity) ratio measures the return obtained on an entity's shareholders' funds plus accumulated other
comprehensive income. It is calculated as follows:
Adjusted net attributable profit (loss)
Average shareholders' funds + Average accumulated other comprehensive income
Explanation of the formula: The numerator is the adjusted net attributable profit (loss) previously defined in these alternative
performance measures. If the metric is presented on a date before the close of the fiscal year, the numerator will be annualized.
Average shareholders' funds are the weighted moving average of the shareholders' funds at the end of each month of the period
analyzed, adjusted to take into account the execution of the "dividend-option" at the closing dates on which it was agreed to deliver
this type of dividend prior to the publication of the Group´s results.
Average accumulated other comprehensive income is the moving weighted average of "Accumulated other comprehensive income",
which is part of the equity on the entity's balance sheet and is calculated in the same way as average shareholders’ funds (above).
Relevance of its use: This ratio is very commonly used not only in the banking sector but also in other sectors to measure the return
obtained on shareholders' funds.
Adjusted ROE
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator
(Millions of euros)
=
Adjusted net attributable profit (loss)
5,069
2,729
4,270
Denominator
(Millions of euros)
+
Average shareholder's funds
60,030
57,626
58,888
+
Average accumulated other comprehensive income
(15,396)
(12,858)
(9,921)
=
Adjusted ROE
11.4%
6.1%
8.7%
ROTE
The ROTE (return on tangible equity) ratio measures the return on an entity's shareholders' funds, plus accumulated other
comprehensive income, and excluding intangible assets. It is calculated as follows:
Net attributable profit (loss)
Average shareholders' funds + Average accumulated other comprehensive income - Average intangible assets
Explanation of the formula: The numerator "Net attributable profit (loss)" and the items in the denominator "Average intangible
assets" and "Average accumulated other comprehensive income" are the same items and are calculated in the same way as explained
for ROE.
Average intangible assets are the intangible assets on the balance sheet, including goodwill and other intangible assets. The average
balance is calculated in the same way as explained for shareholders funds in ROE.
Relevance of its use: This metric is generally used not only in the banking sector but also in other sectors to measure the return
obtained on shareholders' funds, not including intangible assets.
190
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
ROTE
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator
(Millions of euros)
=
Net attributable profit (loss)
4,653
1,305
3,512
Denominator
(Millions of euros)
+
Average shareholder's funds
60,030
57,626
58,888
+
Average accumulated other comprehensive income
(15,396)
(12,858)
(9,921)
-
Average intangible assets
2,265
2,480
2,824
-
Average intangible assets from BBVA USA and BBVA
Paraguay (1)
897
2,528
5,481
=
ROTE
11.2%
3.3%
8.6%
(1) BBVA Paraguay includes 4 millions of euros as of January-December 2020 and January-December 2019.
Adjusted ROTE
The adjusted ROTE (return on tangible equity) ratio measures the return on an entity's shareholders' funds, plus accumulated other
comprehensive income, and excluding intangible assets. It is calculated as follows:
Adjusted net attributable profit (loss)
Average shareholders' funds + Average accumulated other comprehensive income - Average intangible assets
Explanation of the formula: The numerator is the adjusted net attributable profit (loss) previously defined in these alternative
performance measures. If the metric is presented on a date before the close of the fiscal year, the numerator will be annualized.
Average intangible assets are the intangible assets on the balance sheet, excluding the assets from BBVA USA and the rest 
companies in the United States included in the sale agreement signed with PNC, whose sale took place on June 1, 2021. The average
balance is calculated in the same way as explained for shareholders' funds in ROE.
Relevance of its use: This metric is generally used not only in the banking sector but also in other sectors to measure the return
obtained on shareholders' funds, not including intangible assets.
Adjusted ROTE
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator
(Millions of euros)
=
Adjusted net attributable profit (loss)
5,069
2,729
4,270
Denominator
(Millions of euros)
+
Average shareholder's funds
60,030
57,626
58,888
+
Average accumulated other comprehensive income
(15,396)
(12,858)
(9,921)
-
Average intangible assets
2,265
2,480
2,824
-
Average intangible assets from BBVA Paraguay
4
4
=
Adjusted ROTE
12.0%
6.5%
9.3%
RORC for AVR
The RORC (return on regulatory capital) measures the return on manageable regulatory capital that should be maintained to reach
the CET1 fully-loaded target ratio. It is calculated as follows:
Net attributable profit (loss) excluding corporate transactions for AVR
Average assigned regulatory capital
Explanation of the formula: The numerator is the net attributable profit (loss) excluding corporate transactions for AVR, described
above. The denominator is the average assigned regulatory capital, defined as the manageable capital that should be held at Group
level to reach the CET1 fully-loaded target ratio. If the described metric is presented on a date prior to the end of the year, the
numerator will be presented on an annualized basis.
Relevance of its use: This metric is commonly used in the banking sector. In addition, it is one of the metrics used for the purposes of
the Group’s AVR (Annual Variable Remuneration).
191
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
RORC for AVR
Jan.-Dec.2021
Jan.-Dec.2020
Numerator (Millions
of euros)
=
Net attributable profit (loss) excluding corporate transactions for
AVR
5,028
3,084
Denominator
(Millions of euros)
=
Average assigned regulatory capital
35,837
45,621
=
RORC for AVR
14.03%
6.76%
ROA
The ROA (return on assets) ratio measures the return obtained on an entity's assets. It is calculated as follows:
Profit (loss) for the year
Average total assets
Explanation of the formula: The numerator is the profit (loss) for the year, previously defined in these alternative performance
measures. If the metric is presented on a date before the close of the fiscal year, the numerator must be annualized.
Average total assets are taken from the Group’s consolidated balance sheet. The average balance is calculated as explained for
average shareholders' funds in the ROE.
Relevance of its use: This ratio is generally used not only in the banking sector but also in other sectors to measure the return
obtained on assets.
ROA
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator (Millions
of euros)
=
Profit (loss) for the year
5,618
2,060
4,345
Denominator
(Millions of euros)
=
Average total assets
678,563
727,014
690,622
=
ROA
0.83%
0.28%
0.63%
Adjusted ROA
The adjusted ROA (return on assets) ratio measures the return obtained on an entity's assets. It is calculated as follows:
Adjusted profit (loss) for the year
Average total assets
Explanation of the formula: The numerator is the adjusted profit (loss) for the year previously defined in these alternative
performance measures. If the metric is presented on a date before the close of the fiscal year, the numerator will be annualized.
Average total assets are taken from the Group's consolidated balance sheets, excluding the assets from BBVA and the rest 
companies in the United States sold to PNC on June 1, 2021 for previous years. The average balance is calculated in the same way as
explained for average equity in ROE.
Relevance of its use: This ratio is generally used not only in the banking sector but also in other sectors to measure the return
obtained on assets.
Adjusted ROA
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator (Millions
of euros)
=
Adjusted profit (loss) for the year
6,034
3,485
5,103
Denominator
(Millions of euros)
=
Average total assets
640,142
639,943
607,468
=
Adjusted ROA
0.94%
0.54%
0.84%
RORWA
The RORWA (return on risk-weighted assets) ratio measures the accounting return obtained on average risk-weighted assets. It is
calculated as follows:
192
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Profit (loss) for the year
Average risk-weighted assets
Explanation of the formula: The numerator is the profit (loss) for the year previously defined in these alternative performance
measures. If the metric is presented on a date before the close of the fiscal year, the numerator will be annualized.
Average risk-weighted assets (RWA) are the moving weighted average of the risk-weighted assets at the end of each month of the
period under analysis.
Relevance of its use: This ratio is generally used in the banking sector to measure the return obtained on RWA.
RORWA
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator (Millions
of euros)
=
Profit (loss) for the year
5,618
2,060
4,345
Denominator
(Millions of euros)
=
Average RWA
324,819
358,675
361,359
=
RORWA
1.73%
0.57%
1.20%
Adjusted RORWA
The adjusted RORWA (return on risk-weighted assets) ratio measures the return obtained on an entity's assets. It is calculated as
follows:
Adjusted profit (loss) for the year
Average risk-weighted assets
Explanation of the formula: The numerator is the adjusted profit (loss) for the year previously defined in these alternative
performance measures. If the metric is presented on a date before the close of the fiscal year, the numerator will be annualized.
Average risk-weighted assets (RWA) are the moving weighted average of the risk-weighted assets at the end of each month of the
period under analysis, excluding the RWA from BBVA USA and the rest of the companies in the United States sold to PNC on June 1,
2021.
Relevance of its use: This ratio is generally used not only in the banking sector but also in other sectors to measure the return
obtained on assets.
Adjusted RORWA
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator (Millions
of euros)
=
Adjusted profit (loss) for the year
6,034
3,485
5,103
Denominator
(Millions of euros)
=
Average RWA
300,276
300,518
302,233
=
Adjusted RORWA
2.01%
1.16%
1.69%
Earning per share
The earning per share is calculated in accordance to the criteria established in the IAS 33 “Earnings per share”.
Earning (loss) per share
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
(Millions of euros)
+
Net attributable profit (loss)
4,653
1,305
3,512
(Millions of euros)
+
Remuneration related to the Additional Tier 1
securities
359
387
419
Numerator       
(millions of euros)
=
Net attributable profit (loss) ex.CoCos
remuneration
4,293
917
3,093
Denominator         
(millions)
+
Average number of shares issued
6,668
6,668
6,668
-
Average treasury shares of the period
12
13
20
-
Share buyback program (1)
255
=
Earning (loss) per share (euros)
0.67
0.14
0.47
(1) Considering 112 millions shares acquired within the shares buyback program in 2021 and the estimated shares pending from buyback as of December 31, 2021 of the first
tranche approved by the BBVA Board of Directors in October 2021 (€1,500m), in process at the end of the year 2021.
193
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Additionally, for management purposes, earnings per share are presented excluding: (I) the profit after tax from discontinued
operations, that is, the results generated by BBVA USA and the rest of the companies in the United States until their sale to PNC on
June 1, 2021, for the three broken down periods; (II) the capital gain net of taxes from the bancassurance operation with Allianz
registered in the fourth quarter of fiscal year 2020; and (III) the net cost related to the restructuring process recorded in the second
quarter of fiscal year 2021.
Adjusted earning (loss) per share
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
(Millions of euros)
+
Net attributable profit (loss) ex. CoCos remuneration
4,293
917
3,093
(Millions of euros)
-
Discontinued operations
280
(1,729)
(758)
(Millions of euros)
-
Corporate operations
304
(Millions of euros)
-
Net cost related to the restructuring process
(696)
Numerator       
(millions of euros)
=
Net Attributable profit (loss) ex.CoCos and non-
recurring impacts
4,709
2,342
3,851
Denominator         
(millions)
+
Average number of shares issued
6,668
6,668
6,668
-
Treasury shares (effective average of the period) (1)
21
13
20
=
Adjusted earning (loss) per share  (euros)
0.71
0.35
0.58
(1) Considering 112 millions shares acquired within the shares buyback program in 2021.
Efficiency ratio
This measures the percentage of gross income consumed by an entity's operating expenses. It is calculated as follows:
Operating expenses
Gross income
Explanation of the formula: Both "Operating expenses" and "Gross income" are taken from the Group’s consolidated income
statement. Operating expenses are the sum of the administration costs (personnel expenses plus other administrative expenses) plus
depreciation. Gross income is the sum of net interest income, net fees and commissions, net trading income dividend income, share
of profit or loss of entities accounted for using the equity method, and other operating income and expenses. For a more detailed
calculation of this ratio, the graphs on "Results" section of this report should be consulted, one of them with calculations with figures
at current exchange rates and another with the data at constant exchange rates.
Relevance of its use: This ratio is generally used in the banking sector. In addition, it is the metric for one of the six Strategic Priorities
of the Group.
Efficiency ratio
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator (Millions
of euros)
Operating expenses
9,530
9,088
10,155
Denominator
(Millions of euros)
Gross income
21,066
20,166
21,522
Efficiency ratio
45.2%
45.1%
47.2%
Efficiency ratio for AVR
Explanation of the formula: The numerator used to calculate the efficiency ration excludes, In 2021, savings generated by the
employee departures subject to the restructuring process since their departure from the BBVA Group, amounting to approximately
€58m gross. In 2020, operating expenses and gross income include BBVA USA and the rest of the companies sold to PNC on June 1,
2021.
Relevance of its use: This metric is commonly used in the banking sector. In addition, it is one of the metrics used for the purposes of
the Group’s AVR (Annual Variable Remuneration).
Efficiency ratio for AVR
Ene.-Dic.2021
Ene.-Dic.2020
Numerator (Millions
of euros)
=
Operating expenses
9,587
10,755
Denominator
(Millions of euros)
=
Gross income
21,066
22,974
=
Efficiency ratio for AVR
45.5%
46.8%
194
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Dividend yield
This is the remuneration given to the shareholders in the last twelve calendar months, divided by the closing price for the period. It is
calculated as follows:
∑ Dividend per share over the last twelve months
Closing price
Explanation of the formula: The remuneration per share takes into account the gross amounts per share paid out over the last twelve
months, both in cash and through the flexible remuneration system called "dividend option".
Relevance of its use: This ratio is generally used by analysts, shareholders and investors for companies that are traded on the stock
market. It compares the dividend paid out by a company every year with its market price at a specific date.
Dividend yield
31-12-21
31-12-20
31-12-19
Numerator (Euros)
∑ Dividends
0.14
0.16
0.26
Denominator (Euros)
Closing price
5.25
4.04
4.98
=
Dividend yield
2.6%
4.0%
5.2%
Book value per share
The book value per share determines the value of a company on its books for each share held. It is calculated as follows:
Shareholders' funds + Accumulated other comprehensive income
Number of shares outstanding - Treasury shares
Explanation of the formula: The figures for both "Shareholders' funds" and "Accumulated other comprehensive income" are taken
from the balance sheet. Shareholders' funds are adjusted to take into account the execution of the "dividend-option" at the closing
dates on which it was agreed to deliver this type of dividend prior to the publication of the Group´s results. The denominator includes
the final number of outstanding shares excluding own shares (treasury shares) and also excluding the shares corresponding to the
first tranche of the share buyback program approved by the BBVA Board of Directors in October 2021. The denominator is also
adjusted to include the capital increase resulting from the execution of the dividend options explained above. Both the numerator and
the denominator take into account period-end balances.
Relevance of its use: It shows the company's book value for each share issued. It is a generally used ratio, not only in the banking
sector but also in others.
Book value per share
31-12-21
31-12-20
31-12-19
Numerator (Millions of
euros)
+
Shareholders' funds
60,383
58,904
58,950
+
Dividend-option adjustment
+
Accumulated other comprehensive income
(16,476)
(14,356)
(10,226)
Denominator         
(Millions of shares)
+
Number of shares issued
6,668
6,668
6,668
+
Dividend-option
-
Treasury shares
15
14
13
-
Share buyback program (1)
255
=
Book value per share (euros)
6.86
6.70
7.32
(1) Considering 112 million shares acquired within the share buyback program in 2021 and the estimated shares pending from buyback as of December 31, 2021 of the first
tranche approved by the BBVA Board of Directors in October 2021 (€1,500m), in process at the end of the year 2021.
Tangible book value per share
The tangible book value per share determines the value of the company on its books for each share held by shareholders in the event
of liquidation. It is calculated as follows:
Shareholders' funds + Accumulated other comprehensive income - Intangible assets
Number of shares outstanding - Treasury shares
195
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Explanation of the formula: The figures for "Shareholders' funds", "Accumulated other comprehensive income" and "Intangible
assets" are all taken from the balance sheet. Shareholders' funds are adjusted to take into account the execution of the "Dividend-
option" at the closing dates on which it was agreed to deliver this type of dividend prior to the publication of the Group´s results. The
denominator includes the final number of shares outstanding excluding own shares (treasury shares) and also excluding the shares
corresponding to the first tranche of the share buyback program approved by the BBVA Board of Directors in October 2021. The
denominator is also adjusted to include the result of the capital increase resulting from the execution of the dividend options
explained above. Both the numerator and the denominator take into account period-end balances.
Relevance of its use: It shows the company's book value for each share issued, after deducting intangible assets. It is a generally used
ratio, not only in the banking sector but also in others.
Tangible book value per share
31-12-21
31-12-20
31-12-19
Numerator (Millions
of euros)
+
Shareholders' funds
60,383
58,904
58,950
+
Dividend-option adjustment
+
Accumulated other comprehensive income
(16,476)
(14,356)
(10,226)
-
Intangible assets
2,197
2,345
2,783
-
Intangible assets from BBVA USA and BBVA
Paraguay (1)
1,952
4,187
Denominator
(Millions of shares)
+
Number of shares issued
6,668
6,668
6,668
+
Dividend-option
-
Treasury shares
15
14
13
-
Share buyback program (2)
255
=
Tangible book value per share (euros)
6.52
6.05
6.27
(1) BBVA Paraguay includes 3 millions of euros as of 31-12-20 and 4 millions as of 31-12-19.
(2) Considering 112 million shares acquired within the share buyback program en 2021 and the estimated shares pending from buyback  as of December 31, 2021 of the first
tranche approved by the BBVA Board of Directors in October 2021 (€1,500m), in process at the end of the year 2021.
Tangible book value per share for AVR
Explanation of the formula: for the purposes of its calculation, and based on the metric "Tangible book value per share" described
above, the following items are adjusted in order not to consider the results of non-recurring operations and the estimated net savings
of the BBVA restructuring plan in BBVA S.A.
Tangible book value for AVR: both, the net costs  and the estimated  savings (net of taxes) related to the restructuring process of
BBVA S.A. are excluded and the impact of the sale of BBVA USA and the rest of companies in the United States on the tangible book
value is also excluded. On the other hand, on the concepts related to the system of remuneration to shareholders, the amounts
distributed to them (which include the amounts distributed under the items “Share premium”, as well as the “Interim dividends”) are
adjusted. Likewise, the amount executed as of December 31, 2021 (112 million shares acquired for an amount of €569m)
corresponding to the first share buyback tranche (€1,500m) approved by the BBVA Board of Directors in October 2021.
Relevance of its use: This indicator is commonly used in the banking sector. In addition, it is one of the indicators used for the
purposes of the Group’s AVR (Annual Variable Remuneration).
Tangible book value per share for AVR
31-12-21
31-12-20
Numerator (Millions
of euros)
+
Tangible book value for AVR
42,832
40,922
Denominator
(Millions of shares)
+
Number of shares issued
6,668
6,668
+
Dividend-option
-
Treasury shares
15
14
-
Share buyback program (1)
112
=
Tangible book value per share for AVR (euros)
6.55
6.15
(1) Considering 112 million shares acquired  within the share buyback program in 2021.
Non-performing loan (NPL) ratio
It is the ratio between the risks classified for accounting purposes as non-performing loans and the total credit risk balance, both
excluding the balances from BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021. It is calculated
as follows:
196
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Non-performing loans
Total credit risk
Explanation of the formula: non-performing loans and the credit risk balance are gross, meaning they are not adjusted by associated
accounting provisions.
Non-performing loans are calculated as the sum of “loans and advances at amortized cost” and the “contingent risk” in stage 332 and
the following counterparties:
other financial entities
public sector
non-financial institutions
households
The credit risk balance is calculated as the sum of "Loans and advances at amortized cost" and "Contingent risk" in stage 1 + stage 2 +
stage 3 of the previous counterparts.
This indicator is shown, as others, at a business area level.
Relevance of its use: This is one of the main indicators used in the banking sector to monitor the current situation and changes in
credit risk quality, and specifically the relationship between risks classified in the accounts as non-performing loans and the total
balance of credit risk, with respect to customers and contingent liabilities.
Non-Performing Loans (NPLs) ratio
31-12-21
31-12-20
31-12-19
Numerator (Millions of euros)
NPLs
15,443
15,451
16,086
Denominator (Millions of euros)
Credit Risk
376,011
366,883
383,700
=
Non-Performing Loans (NPLs) ratio
4.1%
4.2%
4.2%
NPL coverage ratio
This ratio reflects the degree to which the impairment of non-performing loans has been covered in the accounts via allowances,
excluding assets from BBVA USA and the rest of the companies in the United States sold to PNC on June 1, 2021. It is calculated as
follows:
Provisions
Non-performing loans
Explanation of the formula: It is calculated as "Provisions" from stage 1 + stage 2 + stage 3, divided by non-performing loans, formed
by “credit risk” from stage 3.
This indicator is shown, as others, at a business area level.
Relevance of its use: This is one of the main indicators used in the banking sector to monitor the situation and changes in the quality of
credit risk, reflecting the degree to which the impairment of non-performing loans has been covered in the accounts via value
adjustments.
NPL coverage ratio
31-12-21
31-12-20
31-12-19
Numerator (Millions of euros)
Provisions
11,536
12,595
12,121
Denominator (Millions of euros)
NPLs
15,443
15,451
16,086
=
NPL coverage ratio
75%
82%
75%
Cost of risk
This ratio indicates the current situation and changes in credit-risk quality through the annual cost in terms of impairment losses
(accounting loan-loss provisions) of each unit of loans and advances to customers (gross). It excludes the risk attributable to BBVA
USA and the rest of the companies in the United States sold to PNC on June 1, 2021. It is calculated as follows:
Loan-loss provisions
Average loans and advances to customers (gross)
197
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
32 IFRS 9 classifies financial instruments into three stages, which depend on the evolution of their credit risk from the moment of initial recognition. The stage 1 includes
operations when they are initially recognized, stage 2 comprises operations for which a significant increase in credit risk has been identified since their initial recognition and,stage
3, impaired operations.
Explanation of the formula: "Loans to customers (gross)" refers to the "Loans and advances at amortized cost" portfolios with the
following counterparts:
other financial entities
public sector
non-financial institutions
households, excluding central banks and other credit institutions.
Average loans to customers (gross) is calculated by using the average of the period-end balances of each month of the period
analyzed plus the previous month. "Annualized loan-loss provisions" are calculated by accumulating and annualizing the loan-loss
provisions of each month of the period under analysis.
Loan-loss provisions refer to the aforementioned loans and advances at amortized cost portfolios.
This indicator is shown, as others, at a business area level.
Relevance of its use: This is one of the main indicators used in the banking sector to monitor the situation and changes in the quality of
credit risk through the cost over the year.
Cost of risk
Jan.-Dec.2021
Jan.-Dec.2020
Jan.-Dec.2019
Numerator (Millions of euros)
Loan-loss provisions
3,026
5,160
3,462
Denominator (Millions of euros)
Average loans to customers (gross)
325,013
332,096
332,804
=
Cost of risk
0.93%
1.55%
1.04%
198
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
5.2Compliance tables
Index of contents of Law 11/2018
Non-financial Information Report. Contents index of the Law 11/2018
Page / Section BBVA's Management Report 
2021
GRI reporting criteria
Page(s)
General information
Business model
Brief description of the
group’s business model
NFIS/Strategy
GRI 102-2
GRI 102-7
6-12
Geographical presence
BBVA in brief/ Who we are
GRI 102-3
GRI 102-4
GRI 102-6
2
Objectives and strategies of
the organization
NFIS/Strategy/Strategic Priorities/Our objectives
GRI 102-14
6-12
Main factors and trends that
may affect your future
evolution
NFIS/Strategy/Main advances in the execution of
the strategy
Financial information/Group/Macroeconomic and
regulatory environment
GRI 102-15
8-12,
123-127
General
Reporting framework
Non-financial information
GRI 102-54
6
Principle of materiality
NFIS/Our stakeholders/Materiality analysis: most
relevant issues for stakeholders and for BBVA
Additional Information/Additional Information on
Materiality
GRI 102-46
GRI 102-47
13-14,
93-97
Management
approach
Description of the applicable
policies
NFIS/Our stakeholders/Customers/Customer
security and protection
NFIS/Our stakeholders/Employees/People
management, Professional development, Work
environment, Remuneration, Volunteer work
NFIS/Our stakeholders/Society/Community
Commitment, Other contributions to society
NFIS/Report on climate change and other
environmental and social issues
Risk management
GRI 103-2
15-18,
21-45,
46-49,
62-65,
69-92,
166-184
The results of these policies
NFIS/Our stakeholders/Customers/Customer
security and protection
NFIS/Our stakeholders/Employees/People
management, Professional development, Work
environment, Remuneration, Volunteer work
NFIS/Our stakeholders/Society/Community
Commitment, Other contributions to society
NFIS/Report on climate change and other
environmental and social issues
Risk management
GRI 103-2
15-18,
21-45,
46-49,
62-65,
69-92,
166-184
The main risks related to
these issues involving the
activities of the group
NFIS/Our stakeholders/Customers/Customer
security and protection
NFIS/Our stakeholders/Employees/People
management, Professional development, Work
environment, Remuneration, Volunteer work
NFIS/Our stakeholders/Society/Community
Commitment, Other contributions to society
NFIS/Report on climate change and other
environmental and social issues
Risk management
GRI 102-15
15-18,
21-45,
46-49,
62-65,
69-92,
166-184
Environmental questions
199
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Environmental
management
Detailed information on the
current and foreseeable
effects of the company's
activities on the
environment and, where
appropriate, health and
safety
NFIS/Report on climate change and other
environmental and social issues
Risk management/General risk management and
control mode
GRI 102-15
69-92,
166-173
Environmental assessment
or certification procedures
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts
GRI 103-2
86-91
Resources dedicated to the
prevention of environmental
risks
NFIS/Report on climate change and other
environmental and social issues/Sustainable finance
GRI 103-2
71-73
Application of the
precautionary principle
NFIS/Report on climate change and other
environmental and social issues
Risk management/General risk management and
control model
GRI 102-11
69-92,
166-173
Amount of provisions and
guarantees for
environmental risks
NFIS/Report on climate change and other
environmental and social issues/Sustainable finance
GRI 103-2
71-73
Contamination
Measures to prevent,
reduce or repair emissions
that seriously affect the
environment; taking into
account any form of activity-
specific air pollution,
including noise and light
pollution
NFIS/Report on climate change and other
environmental and social issues/Sustainable finance
GRI 103-2
71-73
Circular economy
and waste
prevention and
management
Prevention, recycling, reuse,
other forms of recovery and
types of waste disposal
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts
GRI 103-2
GRI 306-2 with respect to
recycling and reusing
86-91
Actions to combat food
waste
BBVA Group considers this indicator not to be
material
GRI 103-2
Sustainable use of
resources
Water consumption and
water supply according to
local constraints
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts
GRI 303-5 (2018) with
respect total water
consumption
86-91
Use of raw materials and
measures taken to improve
the efficiency of their
utilization
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts
GRI 301-1 with respect to
renewable materials used
86-91
Energy use, direct and
indirect
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts
GRI 302-1
GRI 302-3
86-91
Measures taken to improve
energy efficiency
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts
GRI 103-2
GRI 302-4
86-91
Use of renewable energies
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts
GRI 302-1 with respect to
renewable energies
consumption
86-91
Climate change
Greenhouse gas emissions
generated as a result of the
company's activities,
including the use of the
goods and services it
produces
NFIS/Report on climate change and other
environmental and social issues
GRI 305-1
GRI 305-2
GRI 305-3
GRI 305-4
69-92
Measures taken to adapt to
the consequences of climate
change
NFIS/Report on climate change and other
environmental and social issues
GRI 103-2
GRI 201-2
69-92
Reduction goals established
voluntarily in the medium
and long term to reduce
greenhouse gas emissions
and measures implemented
for that purpose
NFIS/Report on climate change and other
environmental and social issues
GRI 305-5
69-92
200
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Protection of
biodiversity
Measures taken to protect
or restore biodiversity
The metric describes the size of the protected or
restored areas of habitats and BBVA's financial
activity, as well as the activity of its offices, has no
impact in this regard. This metric and its various
breakdowns are currently considered non-material.
GRI 304-3
Impacts caused by activities
or operations in protected
areas
The operations centers and / or offices owned,
leased or managed by BBVA are located in urban
areas, so the impacts of the entity's activities on
biodiversity are considered not significant.
Although the products and services commercialised
can potentially have an impact on it, they are
managed according to the regulations and criteria
applicable to the nature of the financed activities,
and nowadays there are no defined and comparable
metrics for their monitoring and reporting in relation
with BBVA's value chain. However, the entity
undertakes to follow up on regulatory developments
regarding biodiversity for future reporting if
necessary.
GRI 304-1
GRI 304-2
Social and personnel questions
Employees
Total number and
distribution of employees
according to country,
gender, age, country and
professional classification
NFIS/Our stakeholders/Employees/Professional
development/Diversity, inclusion and different
capacities
GRI 102-8
GRI 405-1
24-35
Total number and
distribution of work contract
modalities
NFIS/Our stakeholders/Employees/Professional
development/Diversity, inclusion and different
capacities
GRI 102-8
24-35
Annual average of work
contract modalities
(permanent, temporary and
part-time) by sex, age, and
professional classification
NFIS/Our stakeholders/Employees/Professional
development/Diversity, inclusion and different
capacities
GRI 102-8
24-35
Number of dismissals by
sex, age, and professional
classification
NFIS/Our stakeholders/Employees/Professional
development/ Diversity, inclusion and different
capacities
GRI 103-2
GRI 401-1 with respect to
staff turn-over by sex, age
and country
24-35
The average remunerations
and their evolution
disaggregated by sex, age,
and professional
classification or equal value
NFIS/Our stakeholders/Employees/Remuneration
GRI 103-2
GRI 405-2 with respect to
women remuneration
compared to men's by
professional category
39-44
The average remuneration
of directors and executives,
including variable
remuneration, allowances,
compensation, payment to
long-term forecast savings
and any other perception
broken down by gender
NFIS/Our stakeholders/Employees/Remuneration
GRI 103-2
GRI 405-2 with respect to
women remuneration
compared to men's by
professional category
39-44
Salary gap
NFIS/Our stakeholders/Employees/Remuneration/
Wage gap
GRI 103-2
GRI 405-2 with respect to
women remuneration
compared to men's by
professional category
41-42
Implementation of
employment termination
policies
NFIS/Our stakeholders/Employees/Work
environment/Work organization
GRI 103-2
35-36
Employees with disabilities
NFIS/Our stakeholders/Employees/Professional
development/ Diversity, inclusion and different
capacities
GRI 405-1
24-35
Work organization
Work schedule organization
NFIS/Our stakeholders/Employees/Work
environment/Work organization
GRI 103-2
35-36
Number of hours of
absenteeism
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and safety
GRI 403-9
36-39
Measures designed to
facilitate access to
mediation resources and
encourage the responsible
use of these by both parents
NFIS/Our stakeholders/Employees/Work
environment/Work organization
GRI 103-2
35-36
201
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Health and safety
Work health and safety
conditions
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and safety
GRI 103-2
GRI 403-1
GRI 403-2
GRI 403-3
GRI 403-7 (2018)
36-39
Work accidents, in particular
their frequency and severity,
disaggregated by gender
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and safety
GRI 403-9 (2018) with
respect to labor accident
injuries
36-39
Occupational diseases,
disaggregated by gender
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and safety
GRI 403-10 (2018)with
respect to recordable labor
injuries
36-39
Social relationships
Organization of social
dialog, including procedures
to inform and consult staff
and negotiate with them
NFIS/Our stakeholders/Employees/Work
environment/Freedom of association and
representation
GRI 103-2
36
Percentage of employees
covered by collective
agreement by country
NFIS/Our stakeholders/Employees/Work
environment/Freedom of association and
representation
GRI 102-41
36
The balance of collective
agreements, particularly in
the field of health and safety
at work
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and safety
GRI 403-4 ( 2018)
36-39
Training
Policies implemented for
training activities
NFIS/Our stakeholders/Employees/Professional
development/Training
GRI 103-2
GRI 404-2
23-24
The total amount of training
hours by professional
category
NFIS/Our stakeholders/Employees/Professional
development/Training
GRI 404-1
23-24
Accessibility
Integration and universal
accessibility of people with
disabilities
NFIS/Our stakeholders/Employees/Professional
development/ Diversity, inclusion and different
capacities
GRI 103-2
24-35
Equality
Measures taken to promote
equal treatment and
opportunities between
women and men
NFIS/Our stakeholders/Employees/Professional
development/ Diversity, inclusion and different
capacities
GRI 103-2
24-35
Equality plans (Section III of
Organic Law 3/2007, of
March 22, for effective
equality of women and men)
NFIS/Our stakeholders/Employees/Professional
development/ Diversity, inclusion and different
capacities
GRI 103-2
24-35
Measures adopted to
promote employment,
protocols against sexual and
sex-based harassment.
NFIS/Our stakeholders/Employees/Professional
development/ Diversity, inclusion and different
capacities
GRI 103-2
24-35
Policy against any type of
discrimination and, where
appropriate, diversity
management
NFIS/Our stakeholders/Employees/Professional
development/ Diversity, inclusion and different
capacities
GRI 103-2
24-35
Information about the respect for human rights
202
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Human rights
Application of due diligence
procedures in the field of
human rights; prevention of
the risks of violation of
human rights and, where
appropriate, measures to
mitigate, manage, and
repair possible abuses
committed
NFIS/Our stakeholders/Society/Commitment to
human rights
GRI 102-16
GRI 102-17
GRI 412-1
GRI 412-2
GRI 412-3
62-65
Claims regarding cases of
human rights violations
NFIS/Our stakeholders/Society/Commitment to
human rights
GRI 103-2
GRI 406-1
62-65
Promotion and compliance
with the provisions
contained in the
related fundamental
Conventions of the
International Labor
Organization with respect
for freedom of association
and the right to
collective bargaining; the
elimination of discrimination
in employment and
occupation; the elimination
of forced or compulsory
labor; and the effective
abolition of child labor
NFIS/Our stakeholders/Employees/Work
environment/Freedom of association and
representation
NFIS/Our stakeholders/Society/Commitment to
human rights
GRI 103-2
GRI 407-1
GRI 408-1
GRI 409-1
36, 62-65
Information about anti-bribery and anti-corruption measures
Corruption and
bribery
Measures adopted to
prevent corruption and
bribery
NFIS/Our stakeholders/Society/Compliance
GRI 103-2
GRI 102-16
GRI 102-17
GRI 205-2
GRI 205-3
49-55
Measures adopted to fight
against anti.money
laundering
NFIS/Our stakeholders/Society/Compliance
GRI 103-2
GRI 102-16
GRI 102-17
GRI 205-2
GRI 205-3
49-55
Contributions to
foundations and non-profit-
making bodies
NFIS/Our stakeholders/Society/Contribution to
society
GRI 102-13
GRI 201-1 with respect to
community investment
49
Information about the society
203
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
Commitment by the
company to
sustainable
development
Impact of the company’s
activities on employment
and local development
NFIS/Our stakeholders/Society/ Contribution to
society
NFIS/Report on climate change and other
environmental and social issues/Management of
direct and indirect impacts/Management of indirect
environmental and social impacts/Principals of
Ecuador
GRI 103-2
GRI 203-2 with respect to
significant indirect
economic impacts
GRI 204-1
46-49,
90-91
The impact of company
activity on local populations
and on the territory
NFIS/Our stakeholders/Society/ Contribution to
society
NFIS/Report on climate change and other
environmental and social issues/Management of
indirect environmental and social impacts/Principals
of Ecuador
GRI 413-1
GRI 413-2
46-49,
90-91
The relationships
maintained with
representatives of the local
communities and the
modalities of dialog with
these
NFIS/Strategy/Main advances in the execution of
the strategy
NFIS/Our stakeholders/Materiality analysis: most
relevant issues for stakeholders and for BBVA
NFIS/Our stakeholders/Employees/Work
environment/Freedom of association and
representation
NFIS/Our stakeholders/Society/Contribution to
society
GRI 102-43
GRI 413-1
8-12, 13-14,
36, 46-49
Actions of association or
sponsorship
NFIS/Our stakeholders/Society/Contribution to
society
GRI 103-2
GRI 201-1 with respect to
investments in the
community
46-49
Subcontractors and
suppliers
The inclusion of social,
gender equality and
environmental issues in the
purchasing policy
NFIS/Our stakeholders/Society/Suppliers
GRI 103-2
66-68
Consideration of social and
environmental responsibility
in relations with suppliers
and subcontractors
NFIS/Our stakeholders/Society/Suppliers
GRI 102-9
GRI 308-1
GRI 414-1
66-68
Supervision systems and
audits, and their results
NFIS/Our stakeholders/Society/Suppliers
GRI 102-9
GRI 308-1
GRI 308-2
GRI 414-2
66-68
Consumers
Customer health and safety
measures
NFIS/Our stakeholders/Customers/Customer
experience
NFIS/Our stakeholders/Clients/Customer security
and protection
NFIS/Our stakeholders/Society/Commitment to
Human Rights
GRI 103-2
GRI 416-1
15, 16-18,
62-65
Claims systems, complaints
received and their resolution
NFIS/Our stakeholders/Clients/Customer care
NFIS/Additional information/Additional information
on customer complaints
GRI 103-2
GRI 418-1
18-19,
120-121
Tax information
Benefits obtained by
country
NFIS/Our stakeholders/Society/Fiscal transparency
GRI 201-1
GRI 207-4 (2019) with
respect to tax on corporate
profit payed and tax on
corporate profit
55-62
Taxes on paid benefits
NFIS/Our stakeholders/Society/Fiscal transparency
GRI 201-1
GRI 207-4 (2019) with
respect to corporate income
tax paid and corporate
income tax accrued on
profit/loss.
55-62
Public subsidies received
NFIS/Our stakeholders/Society/Fiscal transparency
GRI 201-4
59
Requirements of the Taxonomy regulation
NFIS/Additional information/Information related to
article 8 of the European Taxonomy
97-98
204
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI standards content index
General standard disclosures GRI STANDARDS
Indicator
Chapter
Organizational profile
GRI 102
General content
102-1
Name of the organization
BBVA in brief
102-2
Activities, brands, products, and services
BBVA in brief
102-3
Location of headquarters
Consolidated Financial Statements (Note 1)
102-4
Location of operations
BBVA in brief
102-5
Ownership and legal form
Group financial information
Annual Corporate Governance Report (Section A)
Consolidated Financial Statements (Note 1)
102-6
Markets served
BBVA in brief/Who we are
102-7
Scale of the organization
BBVA in brief
Group financial information
Business areas
102-8
Information on employees and other workers
NFIS/Our stakeholders/Employees
102-9
Supply chain
NFIS/Our stakeholders/Society/Suppliers
102-10
Significant changes to the organization and its supply chain
NFIS/Our stakeholders/Society/Suppliers
Consolidated Financial Statements (Note 3)
102-11
Precautionary principle or approach
Risk management
102-12
External initiatives
NFIS/Strategy/Strategic Priorities, Our Objectives
NFIS/Our stakeholders/Society/Commitment to Human Rights
NFIS/Report on climate change and other environmental and
social issues/Participation in global initiatives
Risk management
Consolidated Financial Statements (Note 1)
Annual Corporate Governance Report
102-13
Membership of associations
NFIS/Our stakeholders/Society/ Compliance
NFIS/Our stakeholders/Society/Contribution to society
Strategy
102-14
Statement from senior decision-maker
The non-financial information report is part of the Management
Report and the Consolidated Financial Statements, which are
prepared by the Board of Directors as responsible social body, in
the meeting held on February 9, 2022, and will be subject to
approval by the next General Shareholders' Meeting.
102-15
Key impacts, risks, and opportunities
BBVA in brief/Who we are
NFIS/Strategy/Strategic Priorities, Our Objectives
Risk management
Ethics and Integrity
102-16
Values, principles, standards, and norms of behavior
NFIS/Strategy/Strategic Priorities, Our Objectives
NFIS/Our stakeholders/Employees/Culture and values
NFIS/Our stakeholders/Society/Commitment to Human Rights
102-17
Mechanisms for advice and concerns about ethics
NFIS/Our stakeholders/Society/Commitment to Human Rights
Governance
102-18
Governance structure
Annual Corporate Governance Report (Section C)
NFIS/Report on climate change and other environmental and
social issues/Governance model
102-19
Delegating authority
Annual Corporate Governance Report (Section C)
102-20
Executive-level responsibility for economic, environmental, and
social topics
Annual Corporate Governance Report (Section C)
NFIS/Report on climate change and other environmental and
social issues/Governance model
102-21
Consulting stakeholders on economic, environmental, and social
topics
NFIS/Strategy/Strategic Priorities, Our Objectives
Annual Corporate Governance Report
102-22
Composition of the highest governance body and its committees
Annual Corporate Governance Report (Section C)
102-23
Chair of the highest governance body
Annual Corporate Governance Report (Section C)
102-24
Nominating and selecting the highest governance body
Annual Corporate Governance Report (Section C)
102-25
Conflicts of interest
Annual Corporate Governance Report (Section C and D)
102-26
Role of highest governance body in setting purpose, values, and
strategy
Annual Corporate Governance Report (Section C)
NFIS/Report on climate change and other environmental and
social issues/Governance model
102-27
Collective knowledge of highest governance body
Annual Corporate Governance Report (Section C)
NFIS/Report on climate change and other environmental and
social issues/Governance model
102-28
Evaluating the highest governance body’s performance
Annual Corporate Governance Report (Section C)
205
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
102-29
Identifying and managing economic, environmental, and social
impacts
NFIS/Report on climate change and other environmental and
social issues
Risk management
Annual Corporate Governance Report (Sections C and E)
102-30
Effectiveness of risk management processes
Risk management
Annual Corporate Governance Report Report (Sections C and E)
102-31
Review of economic, environmental, and social topics
NFIS/Report on climate change and other environmental and
social issues
Risk management
Annual Corporate Governance Report (Sections C and E)
102-32
Highest governance body’s role in sustainability reporting
The non-financial information report is part of the Management
Report and the Consolidated Financial Statements, which are
prepared by the Board of Directors as responsible social body, in
the meeting held on the February 9, 2022, and will be subject to
approval by the next General Shareholders' Meeting.
102-33
Communicating critical concerns
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
Annual Corporate Governance Report (Section C)
102-34
Nature and total number of critical concerns
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
102-35
Remuneration policies
NFIS/Our stakeholders/Employees/Remuneration
Consolidated Financial Statements (Notes 44.1 and 54)
102-36
Process for determining remuneration
NFIS/Our stakeholders/Employees/Remuneration
Consolidated Financial Statements (Notes 44.1 and 54)
102-37
Stakeholders’ involvement in remuneration
NFIS/Strategy/Strategic Priorities, Our Objectives
NFIS/Our stakeholders/Employees/Remuneration
102-38
Annual total compensation ratio
NFIS/Our stakeholders/Employees/Remuneration/Additional
information related to remuneration
102-39
Percentage increase in annual total compensation ratio
NFIS/Our stakeholders/Employees/Remuneration/Additional
information related to remuneration
Stakeholder engagement
102-40
List of stakeholder groups
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
102-41
Collective bargaining agreements
NFIS/Our stakeholders/Employees/Work environment
102-42
Identifying and selecting stakeholders
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
102-43
Approach to stakeholder engagement
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
102-44
Key topics and concerns raised
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
Report elaboration practices
102-45
Entities included in the consolidated financial statements
Consolidated Financial Statements (Note 3)
102-46
Defining report content and topic Boundaries
Statement of non-financial information
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
NFIS/Additional Information/Additional Information on Materiality
Consolidated Financial Statements (Note 1)
102-47
List of material topics
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
NFIS/Additional Information/Additional Information on Materiality
102-48
Restatements of information
With respect to the financial information, restatements made
during 2021 financial year are described in Notes 1 and 3 of the
Consolidated Financial Statements.
The changes with respect to the non-financial information
published in 2020 have been duly indicated through their
corresponding footnote in the sections of Employees" within the
chapter "Our stakeholders" of the Non-financial information report.
102-49
Changes in reporting
Non financial information report (page 7)
NFIS/Our stakeholders/Materiality analysis: most relevant issues
for stakeholders and for BBVA
NFIS/Additional Information/Additional Information on Materiality
Consolidated Financial Statements (Notes 1 and 3)
102-50
Reporting period
Annual. From January 1, 2021 to December 31, 2021.
102-51
Date of most recent report
2020
102-52
Reporting cycle
Annual
206
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
102-53
Contact point for questions regarding the report
For contacts regarding sustainability and responsible banking see
https://accionistaseinversores.bbva.com/negocio-responsable/
contacto/
102-54
Declaration of preparation of the report in accordance with the GRI
Standards
Non financial information report
102-55
GRI content index
Contents Index of the GRI standards
102-56
External assurance
Independent verification report
Basic specific disclosures GRI STANDARDS
Indicator
Chapter/Section
Scope
Material aspects identified and
coverage of the material aspect
ECONOMIC CATEGORY
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Solvency and financial results
Climate change: opportunities and
risks
Employee engagement and talent
management
Inclusive growth
103-2
The management
approach and its
components
Group financial information
NFIS/Our stakeholders/ Employees
NFIS/Climate change report
NFIS/Our stakeholders/Society/
Contribution to society
Global
Solvency and financial results
Climate change: opportunities and
risks
Employee engagement and talent
management
Inclusive growth
103-3
Evaluation of the
management approach
Group financial information
Global
Solvency and financial results
Climate change: opportunities and
risks
Employee engagement and talent
management
Inclusive growth
GRI 201
Economic
performance
201-1
Direct economic value
generated and
distributed
The direct economic value generated
during the 2021 financial year amounts to
€21,233m. The total direct economic value
distributed is €10,843m in the same period.
As a result, the retained economic value 
(Direct economic value generated - Total
direct economic value distributed) amounts
to €10,419m. 
Global
Solvency and financial results
201-2
Financial implications
and other risks and
opportunities due to
climate change
NFIS/Climate change report/Environment
Global
Climate change: opportunities and
risks
201-3
Defined benefit plan
obligations and other
retirement plans
NFIS/Our stakeholders/Employees/
Remuneration
Consolidated Financial Statements (Notes
2.2.12 and 25)
Global
Solvency and financial results
201-4
Financial assistance
received from
government
NFIS/Our stakeholders/Society/Fiscal
transparency
Global
Solvency and financial results
GRI 202
Market
presence
202-1
Ratios of standard entry
level wage by gender
compared to local
minimum wage
NFIS/Our stakeholders/Employees/
Remuneration
Global
Employee engagement and talent
management
202-2
Proportion of senior
management hired from
the local community
The percentage of management team
working in their country of birth in the
countries where the Group operates is
95,8%
Global
Employee engagement and talent
management
GRI 203
Indirect
economic
impacts
203-1
Infrastructure
investments and
services supported
NFIS/Climate change report
NFIS/Our stakeholders/Society/
Contribution to society
Global
Inclusive growth
203-2
Significant indirect
economic impacts
NFIS/Climate change report
NFIS/Our stakeholders/Society/
Contribution to society
Global
Inclusive growth
GRI 204
Procurement
practices
204-1
Proportion of spending
on local suppliers
NFIS/Our stakeholders/Society/Suppliers
Global
Inclusive growth
Anti-corruption
207
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
103-2
The management
approach and its
components
NFIS/Our stakeholders/Society/
Compliance
NFIS/Our stakeholders/Society/
Contribution to society
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Society/
Compliance
NFIS/Our stakeholders/Society/
Contribution to society
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
GRI 205
Anti-
corruption
205-1
Operations assessed for
risks related to
corruption
NFIS/Our stakeholders/Society/
Compliance
NFIS/Our stakeholders/Society/
Contribution to society
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
205-2
Communication and
training about anti-
corruption policies and
procedures
NFIS/Our stakeholders/Society/
Compliance
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
208
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
205-3
Confirmed incidents of
corruption and actions
taken
GRI 205-3 a), b) and c) (confirmed cases of
corruption and measures taken in them: dismissal
and termination of contracts).
The information refers to confirmed cases, that is,
in which there is a final judgment against one of the
banking entities that are members of the BBVA
Group as of December 31, 2021, for acts related to
corruption (understood as including acts of money
laundering according to the definition of the
metric), including the firm convictions of a banking
entity of the Group as subsidiary civil liability for
crimes committed by its employees. Therefore,
those cases in which the entity is the victim of the
illicit conduct and those in which, by establishing
the laws a strict liability system, the Group's
banking entity has to be responsible for the
amounts subject to fraud are excluded. by a third
party to a customer.
A final judgment is reported issued in 2021 by the
Court of Grande Instance of Paris against Garanti
BBVA confirming a previous conviction of the
Court of Appeals of Paris in 2017, for infringement
of the applicable regulations on money laundering
derived from fraud fiscal. Said final sentence
amounts to a total amount of €33m, not having
entailed payments in the 2021 financial year. It has
not resulted in the dismissal of any employee or
the termination or non-renewal of contracts with
suppliers or customers.
GRI 205-3 d) (public and notorious legal cases for
alleged acts of corruption and the results of those
cases)
The information refers to public and notorious
cases filed against banking entities that are
members of the BBVA Group as of December 31,
2021 or their employees, for alleged acts related to
corruption (understood as including acts of money
laundering according to the definition of the
metric), in which no final judgment has been
handed down:
(i) a sanction imposed on BBVA, S.A. is reported.
for alleged violations of Law 10/2010, of April 28,
on the prevention of money laundering and the
financing of terrorism, from which a payment of
€13.1m has been derived in the 2021 financial year.
The resolution is not firm, having filed a
contentious-administrative lawsuit against it; (ii)
the Spanish judicial authorities are investigating
the activities of the company Centro Exclusivo de
Negocios y Transacciones, SL (Cenyt). This
investigation includes the provision of services to
BBVA, S.A. (the bank). In this regard, on July 29,
2019, the Bank was notified of the order of the
Central Court of Instruction No. 6 of the National
High Court, by which the Bank is declared to be an
investigated party in the preliminary proceedings
96/2017 - piece of investigation number 9 for
alleged facts that could constitute the crimes of
bribery, disclosure of secrets and corruption in
business. On February 3, 2020, the Bank was
notified of the order of the Central Court of
Instruction No. 6 of the National High Court, by
which it was agreed to lift the secrecy of the
proceedings. Certain directors and employees of
the Group, both current and from a previous stage,
as well as former directors are also being
investigated in relation to this case. The Bank has
been collaborating and continues to do so
proactively with the judicial authorities, having
shared with the justice system the relevant
documentation obtained in the internal
investigation contracted by the entity in 2019 to
contribute to clarifying the facts. As of the date of
approval of the Financial Statements, no formal
accusation has been made against the Bank for
any crime. The aforementioned criminal procedure
is in the investigation phase. Therefore, it is not
possible at this time to predict its scope or duration
or all its possible results or implications for the
Group, including potential fines and damage or
harm to the Group's reputation.
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
Anti-competitive behavior
209
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
103-2
The management
approach and its
components
NFIS/Our stakeholders/Society/
Compliance
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Society/
Compliance
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
GRI 206
Anti-
competitive
behavior
206-1
Legal actions for anti-
competitive behavior,
anti-trust, and
monopoly practices
A total number of six judicial and
administrative proceedings are reported in
progress in the 2021 financial year, in which
it is being investigated whether any of the
banking entities that are members of the
BBVA Group as of December 31, 2021 have
participated in alleged collusive agreements
or abuses of position of dominance
prohibited under the applicable competition
regulations, such as the Spanish Law for
the Defense of Competition, the
competition provisions of the Treaty on the
Functioning of the European Union, and
equivalent regulations in other countries
outside the EU.
In relation to these ongoing processes in
2021, a resolution has been issued in which
a penalty of less than €1m has been
imposed. Said sanction is subject to appeal
and, therefore, is not final.
The amount of monetary losses incurred in
2021 as a result of the aforementioned
processes is less than €1m.
Additionally, there is an insignificant
number (less than five) of civil proceedings
against BBVA, S.A. for alleged infringement
of unfair competition regulations, which do
not entail payments of any kind (10)
Global
Corporate governance and strong
management of all risks
Business ethics, culture and
customer protection
Tax
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Solvency and financial results
103-2
The management
approach and its
components
NFIS/Our stakeholders/Society/Fiscal
transparency
Global
Solvency and financial results
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Society/Fiscal
transparency
Global
Solvency and financial results
GRI 207
Tax
207-1
Approach to tax
NFIS/Our stakeholders/Society/Fiscal
transparency
Global
Solvency and financial results
207-2
Tax governance,
control, and risk
management
NFIS/Our stakeholders/Society/Fiscal
transparency
Global
Solvency and financial results
207-3
Stakeholder
engagement and
management of
concerns related to tax
NFIS/Our stakeholders/Society/Fiscal
transparency
Global
Solvency and financial results
207-4
Country-by-country
reporting
NFIS/Our stakeholders/Society/Fiscal
transparency
Consolidated Financial Statements
(Appendix XIII)
Global
Solvency and financial results
ENVIRONMENTAL CATEGORY
210
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Climate change: opportunities and
risks
103-2
The management
approach and its
components
NFIS/Report on climate change and other
environmental and social issues/
Management of direct environmental
impacts
Global
Climate change: opportunities and
risks
103-3
Evaluation of the
management approach
NFIS/Report on climate change and other
environmental and social issues/
Management of direct environmental
impacts
Global
Climate change: opportunities and
risks
Materials
GRI 301
Materials
301-1
Materials used by
weight or volume
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table
Global
Climate change: opportunities and
risks
301-2
Recycled input
materials used
76% of the paper used by BBVA for
consumption and reported in the
Environmental Footprint Table is recycled
or environmentally certified in most
geographic areas.
Global
Climate change: opportunities and
risks
301-3
Reclaimed products and
their packaging
materials
Due to the economic activity of BBVA, the
only products that could be considered in
the report are those coming from the
activity of the branches and the
restaurants. As the volume of these
products is small and the financial activity
itself linked to BBVA's business is
completely separated from them, this
metric is considered non-material.
Energy
GRI 302
Energy
302-1
Energy consumption
within the organization
EINF/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts (2),
Environmental Footprint Table
Global
Climate change: opportunities and
risks
302-2
Energy consumption
outside of the
organization
BBVA is working, through the involvement
of various areas of the Group, to develop
methodologies that allow energy
consumption to be measured outside the
organization and to be able to report this
metric in future years.
302-3
Energy intensity
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts(2), Table
Global Eco-efficiency Plan
Global
Climate change: opportunities and
risks
302-4
Reduction of energy
consumption
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts(2), Table
Global Eco-efficiency Plan
Global
Climate change: opportunities and
risks
302-5
Reductions in energy
requirements of
products and services
Given the nature of the products and
services that BBVA sells, it is currently not
possible to obtain the information about the
reductions of these requirements,
according to the defined reporting criteria
by the standard. However, the entity
reports the reductions in energy
consumption inherent to its activity in
which it has direct management capacity
for the reduction.
Water
211
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 303
Water
303-1
Interactions with water
as a shared resource
Due to the economic activity of a financial
entity such as BBVA, water consumption is
not intensive, being only for use by
employees, and for vegetation and air
conditioning in some buildings. However,
BBVA has installed greywater recycling and
rainwater recirculation systems for
irrigation at the headquarters in Spain and
Mexico, or the installation of dry urinals in
some of the buildings in Spain.
An analysis is carried out by geographic
area (pessimistic 2030 scenario) of the
uses through the WRI tool: Aqueduct
Projected Water Stress Country Rankings;
with a result:
- 61.83% of our consumption has a high or
extremely high extraction and demand
ratio;
- 13.74% of our consumption has a medium
extraction and demand ratio;
- 14.43% of our consumption has a low
extraction and demand ratio.
Global
Climate change: opportunities and
risks
303-2
Management of water
discharge-related
impacts
Due to the fact that the economic activity of
a financial entity such as BBVA, whose
effluents are those of the activity of its
offices and the restoration linked to them,
this metric and its different breakdowns are
considered non-material due to their low
impact. Therefore, the discharges are
considered insignificant and comply with
the regulations of the areas in which they
are made.
303-3
Water withdrawal
Due to the economic activity of a financial
entity such as BBVA, no type of water
extraction is carried out in any of its
buildings
303-4
Water discharge
Due to the economic activity of a financial
entity such as BBVA, it is considered that
the discharge of water is the same as the
water consumed
303-5
Water consumption
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table
Global
Climate change: opportunities and
risks
Biodiversity
GRI 304
Biodiversity
304-1
Operational sites
owned, leased,
managed in, or adjacent
to, protected areas and
areas of high
biodiversity value
outside protected areas
The operations centers and / or offices
owned, leased or managed by BBVA are
located in urban areas far from protected
areas or areas of great value for
biodiversity. Therefore, it is considered that
neither this metric nor its breakdowns are
material at present, the entity undertakes
to follow-up for its report in the future, if
necessary.
212
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
304-2
Significant impacts of
activities, products, and
services on biodiversity
The operations centers and / or offices
owned, leased or managed by BBVA are
located in urban areas, so the impacts of
the entity's activities on biodiversity are
considered not significant.
Although the products and services
commercialised can potentially have an
impact on it, they are managed according
to the regulations and criteria applicable to
the nature of the financed activities, and
nowadays there are no defined and
comparable metrics for their monitoring
and reporting in relation with BBVA's value
chain. However, the entity undertakes to
follow up on regulatory developments
regarding biodiversity for future reporting if
necessary.
304-3
Habitats protected or
restored
The metric describes the size of the
protected or restored areas of habitats and
BBVA's financial activity, as well as the
activity of its offices, has no impact in this
regard. This metric and its various
breakdowns are currently considered non-
material.
304-4
Total number of IUCN
Red List species and
national conservation
list species with
habitats in areas
affected by operations,
by level of extinction
risk.
The total number of species that appear on
the IUCN Red List and national
conservation lists, whose habitats are in
areas affected by the organization's
operations, by level of extinction risk
(critically endangered, endangered,
vulnerable , near threatened and of concern
less); it is not material, since BBVA's
financial activity, as well as the activity of its
offices, does not have an impact in this
regard. Therefore, this metric and its
various breakdowns are currently
considered non-material.
Emissions
GRI 305
Emissions
305-1
Direct (Scope 1) GHG
emissions
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table.
In addition to the published data on Scope 1
emissions in tCO2e, the breakdown by
other types of GHG is:
- CO2: 23,324.64 t CO2
- CH4: 52.64 t CH4
- N2O: 58.55 t N2O
Emissions from refrigerant gases are not
included in this breakdown.
The emission factors used have been
calculated based on the emission factors of
the 2006 IPCC Guidelines for National
Greenhouse Gas Inventories.
Global
Climate change: opportunities and
risks
213
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
305-2
Energy indirect (Scope
2) GHG emissions
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table.
In addition to the published data on Scope 2
emissions in tCO2e, the breakdown by
other types of GHG is:
MARKET-BASED:
- CO2: 43,743.29 t CO2
- CH4: 39.97 t CH4
- N2O: 92.15 t N2O
LOCATION-BASED:
- CO2: 206,590.15 t CO2
- CH4: 172.98 t CH4
- N2O: 562.52 t N2O
The emission factors used are calculated
based on contractual data and, failing that,
on the latest emission factors available
from the IEA for each country.
Global
Climate change: opportunities and
risks
305-3
Other indirect (Scope 3)
GHG emissions
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table(2)(4)
In addition to the published data on Scope 3
emissions in tCO2e, the breakdown by
other types of GHG is:
- CO2: 2,673.50 t CO2
- CH4: 0.29t CH4
- N2O: 13.41 t N2O
Emissions from waste management or
employee travel are not included in this
breakdown.
the emission factors used are those
published by DEFRA in 2021
Global
Climate change: opportunities and
risks
305-4
GHG emissions
intensity
NFIS/Additional Information/Contribution
to the Sustainable Development Goals/
Impact metrics
Global
Climate change: opportunities and
risks
305-5
Reduction of GHG
emissions
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
Global Eco-efficiency Plan Indicators
Table(2)
Global
Climate change: opportunities and
risks
305-6
Emissions of ozone-
depleting substances
(ODS)
This metric includes ODS production,
imports and exports in metric tons of CFC
11 (trichlorofluoromethane) equivalent and
standards, methodologies, etc. necessary
for its calculation.
Since BBVA's economic activity is that of a
financial institution, no substances that
deplete the ozone layer are produced or
exported and/or imported.
214
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
305-7
Nitrogen oxides (NOX),
sulfur oxides (SOX), and
other significant air
emissions
BBVA's emissions of other types of
pollutants into the atmosphere are:
- NOx: 17,077.55 t NOx
- SOx: 2,593.25 tSOx
These data only consider the emissions due
to the use of fuels in the installations of
BBVA buildings. The factors used are those
published by the European Environmental
Agency: "EMEP/EEA air pollutant emission
inventory guidebook 2019" for the
"Commercial / institutional: stationary"
sector, typology "Tier 1" for each type of
fuel.
Global
Climate change: opportunities and
risks
GRI 306
Waste
306-1
Waste generation and
significant waste-
related impacts
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table
Global
Climate change: opportunities and
risks
306-2
Management of
significant waste-
related impacts
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table
Global
Climate change: opportunities and
risks
306-3
Waste generated
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table
Global
Climate change: opportunities and
risks
306-4
Waste diverted from
disposal
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table
Global
Climate change: opportunities and
risks
306-5
Waste directed to
disposal
NFIS/Report on climate change and other
environmental and social issues/
Management of direct and indirect
environmental impacts/Management of
direct environmental impacts,
Environmental Footprint Table, Evolution of
the Global Eco-efficiency Plan Indicators
Table
Global
Climate change: opportunities and
risks
Environmental compliance
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Climate change: opportunities and
risks
Business ethics, culture and
customer protection
103-2
The management
approach and its
components
NFIS/Report on climate change and other
environmental and social issues/
Management of risks associated with
climate change, Management of direct and
indirect impacts
Global
Climate change: opportunities and
risks
Business ethics, culture and
customer protection
103-3
Evaluation of the
management approach
NFIS/Report on climate change and other
environmental and social issues/
Management of risks associated with
climate change, Management of direct and
indirect impacts
Global
Climate change: opportunities and
risks
Business ethics, culture and
customer protection
GRI 307
Environmental
compliance
307-1
Non-compliance with
environmental laws and
regulations
BBVA Group has no fines or penalties for
non-compliance with regulations related to
significant environmental aspects.
Global
Climate change: opportunities and
risks
Business ethics, culture and
customer protection
215
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 308.
Supplier
Environmental
Assessment
308-1
New suppliers that were
screened using
environmental criteria
BBVA considers that the negative
environmental impacts of its supply chain
are not material and, therefore, neither is
the evaluation of suppliers in this area.
However, the Group has started an analysis
process to determine how to adapt its
procurement processes to collect more
information on environmental issues from
its suppliers.
308-2
Negative environmental
impacts in the supply
chain and
actions taken
BBVA considers that the negative
environmental impacts of its supply chain
are not material. However, the Group has
started an analysis process to determine
how to adapt its procurement processes to
collect more information on environmental
issues from its suppliers.
SOCIAL DIMENSION
Labor practices and decent work
Employment
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Employee engagement and talent
management
COVID-19 management
103-2
The management
approach and its
components
NFIS/Our stakeholders/Employees/Work
environment/Work organization
Global
Employee engagement and talent
management
COVID-19 management
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Employees
Global
Employee engagement and talent
management
COVID-19 management
GRI 401
Employment
401-1
New employee hires
and employee turnover
NFIS/Our stakeholders/Employees/
Professional development
Global
Employee engagement and talent
management
401-2
Social benefits provided
to full-time employees
that are not provided to
temporary or part-time
employees
Due to the low percentage of employees
with part-time and temporary contracts of
BBVA in the period of the year, this metric
and its breakdown are considered non-
material; since the conditions and benefits
received by employees are regulated by
collective agreements, social agreements
and other tools that guarantee fair
treatment and adequate conditions to the
particular characteristics of the contracts
established with employees.
However, the entity will monitor this metric
to ensure that its annual report adjusts to
the situation for the period.
401-3
Parental leave
NFIS/Our stakeholders/Employees/Work
environment/Work organization
Global
Employee engagement and talent
management
Diversity and work-life balance
Labor/Management relations
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Employee engagement and talent
management
103-2
The management
approach and its
components
NFIS/Our stakeholders/Employees
Global
Employee engagement and talent
management
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Employees
Global
Employee engagement and talent
management
GRI 402
Labor/
Management
relations
402-1
Minimum notice periods
regarding operational
changes
The organizational changes in BBVA Group
are analyzed on a case-by-case basis, so
the negative impact on employees can be
avoided or mitigated, and always within the
legal provisions of each country.
Global
Employee engagement and talent
management
Occupational health and safety
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
coverage
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Employee engagement and talent
management
COVID-19 management
103-2
The management
approach and its
components
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
COVID-19 management
216
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
COVID-19 management
GRI 403
Occupational
health
and safety
403-1
Workers representation
in formal joint
management–worker
health and safety
committees
NFIS/Our stakeholders/Employees/Work
environment
Global
Employee engagement and talent
management
403-2
Hazard identification,
risk assessment, and
incident investigation
NFIS/Our stakeholders/Employees/Work
environment
Global
Employee engagement and talent
management
403-3
Occupational health
services
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
COVID-19 management
403-4
Health and safety topics
covered in formal
agreements with trade
unions
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
COVID-19 management
403-5
Worker training on
occupational health and
safety
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
COVID-19 management
403-6
Promotion of worker
health
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
COVID-19 management
403-7
Prevention and
mitigation of
occupational health and
safety impacts directly
linked by business
relationships
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
COVID-19 management
403-8
Workers covered by an
occupational health and
safety management
system
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Global
Employee engagement and talent
management
403-9
Work-related injuries
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Spain
Employee engagement and talent
management
403-10
Work-related ill health
NFIS/Our stakeholders/Employees/Work
environment/Occupational health and
safety
Given the nature of BBVA's activity, no high
risk of serious diseases related to the
workers' occupation has been identified
Spain
Employee engagement and talent
management
Training
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/Additional
Information on Materiality
Global
Employee engagement and talent
management
103-2
The management
approach and its
components
The best and most engaged team/
Professional development
Global
Employee engagement and talent
management
103-3
Evaluation of the
management approach
The best and most engaged team/
Professional development
Global
Employee engagement and talent
management
GRI 404
Training and
education
404-1
Average hours of
training per year per
employee
NFIS/Our stakeholders/Employees/
Professional development
Global
Employee engagement and talent
management
404-2
Programs for upgrading
employee skills and
transition assistance
programs
NFIS/Our stakeholders/Employees/
Professional development
Global
Employee engagement and talent
management
404-3
Percentage of
employees receiving
regular performance
and career development
reviews
NFIS/Our stakeholders/Employees/
Professional development
Global
Employee engagement and talent
management
Diversity and equal opportunity
217
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/Additional
Information on Materiality
Global
Employee engagement and talent
management
103-2
The management
approach and its
components
NFIS/Our stakeholders/Employees/
Professional development
Global
Employee engagement and talent
management
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Employees/
Professional development
Global
Employee engagement and talent
management
GRI 405
Diversity and
equal
opportunity
405-1
Diversity of governance
bodies and employees
NFIS/Our stakeholders/Employees/
Professional development
Annual Corporate Governance Report
(section C)
The age groups are reported according to
the ranges of <25 years / between 25 and
45 years / >45 years
Global
Diversity and work-life balance
405-2
Ratio of basic salary and
remuneration of women
to men
NFiS/Our stakeholders/Employees/
Remuneration
Global
Diversity and work-life balance
Human rights
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/Additional
Information on Materiality
Global
Human rights
Business ethics and customer
protection
103-2
The management
approach and its
components
NFIS/Our stakeholders/Society/
Commitment to Human Rights
NFIS/Report on climate change and other
environmental and social issues/
Environment/Management of indirect
environmental impacts/Equator Principles
NFIS/Our stakeholders/Society/Suppliers
Global
Human rights
Business ethics and customer
protection
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Society/
Commitment to Human Rights
NFIS/Report on climate change and other
environmental and social issues/
Environment/Management of indirect
environmental impacts/Equator Principles
Global
Human rights
Business ethics and customer
protection
GRI 406
Non-
discrimination
406-1
Incidents of
discrimination and
corrective actions taken
During the 2021 financial year, the sexual or
moral harassment protocol that would be
activated in the event that an employee files
a complaint through the channels
established for this purpose has not been
activated.
Global
Human rights
GRI 407
Freedom of
association
and collective
bargaining
407-1
Operations and
suppliers in which the
right to freedom of
association and
collective bargaining
may be at risk
BBVA has not identified any operations or
suppliers as having significant risk related
to freedom of association and collective
bargaining
Global
Human rights
GRI 408
Child labor
408-1
Operations and
suppliers at significant
risk for incidents of child
labor
BBVA has not identified any operations or
suppliers as having significant risk related
to child labor
Global
Human rights
GRI 409
Forced or
compulsory
labor
409-1
Operations and
suppliers at significant
risk for incidents of
forced or compulsory
labor
BBVA has not identified any operations or
suppliers as having significant risk related
to forced or compulsory labor
Global
Human rights
218
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 410
Security
practices
410-1
Security personnel
trained in human rights
policies or procedures
In most of the geographic areas where
BBVA operates, national legislation
requires that security guards must have
specific official qualifications or trainings
whose agendas, in many cases, include
elements directly related to the respect of
the human rights. At BBVA, security
personnel is a 100% a outsourced service.
In 2021, the evaluation procedure was
strengthened in order to carry out a
periodic analysis and control at the BBVA
Group facilities with a focus on potential
misuse of force. This procedure was one of
the improvement plans that emerged from
the Human Rights Due Diligence Plan
carried out in 2021.
Global
Human rights
GRI 411
Rights of
indigenous
peoples
411-1
Incidents of violations
involving rights of
indigenous peoples
BBVA has reinforced due diligence
procedures associated with the financing of
projects whose development affects
indigenous peoples. When this
circumstance happens, the free, prior and
informed consent (FPIC) of these peoples
must be obtained regardless of the
geographic location of the project. What it
means to expand the current requirement
of PEs to all the countries in which the
Group operates. In 2021, a total of 42
operations have been evaluated.
Global
Human rights
GRI 412
Human rights
assessment
412-1
Operations that have
been subject to human
rights reviews or impact
assessments
BBVA has not identified any significant
impacts with respect to human rights in its
workplaces
Global
Human rights
412-2
Employee training on
human rights policies or
procedures
During the 2021 financial year, 39
employees from different geographical
areas have taken specific Human Rights
courses that the Group makes available to
its employees. In addition, more than 180
employees from across the Group have
participated in some of the basic training
and awareness sessions within the
framework of the human rights due
diligence process.
Global
Business ethics, culture and
customer protection
Human rights
412-3
Significant investment
agreements and
contracts that include
human rights clauses or
that underwent human
rights screening
NFIS/Our stakeholders/Society/
Commitment to Human Rights
NFIS/Our stakeholders/Society/Suppliers
(6)
Global
Business ethics, culture and
customer protection
Human rights
Society
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/Additional
Information on Materiality
Global
Inclusive growth
Business ethics, culture and
customer protection
103-2
The management
approach and its
components
NFIS/Our stakeholders/Customers
NFIS/Our stakeholders/Society/
Contribution to society
Global
Inclusive growth
Business ethics, culture and
customer protection
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Customers
NFIS/Our stakeholders/Society/
Compliance
NFIS/Our stakeholders/Society/
Contribution to society
Global
Inclusive growth
Business ethics, culture and
customer protection
GRI 413
Local
communities
413-1
Operations with local
community
engagement, impact
assessments, and
development programs
NFIS/Our stakeholders/Society/
Contribution to society
Global
Inclusive growth
219
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
413-2
Operations with
significant actual and
potential negative
impacts on local
communities
BBVA provides information on the most
relevant social and environmental impacts
and the management applied to investment
projects financed and advised by the bank
within the framework of the Equator
Principles at https://
accionistaseinversores.bbva.com/
sostenibilidad-y-banca- responsible/
principles-and-policies-2/financing-
responsible-projects.
Global
Inclusive growth
GRI 414.
Supplier Social
Assessment
414-1
New suppliers that were
screened using social
criteria
NFIS/Our stakeholders/Suppliers
Global
Inclusive growth
414-2
Negative social impacts
in the supply chain and
actions taken
NFIS/Our stakeholders/Suppliers
Global
Inclusive growth
GRI 415
Public policy
415-1
Total value of political
contributions by
country and recipient/
beneficiary.
BBVA's policy in countries does not allow
contributions of this type
NFIS/Our stakeholders/Society/
Compliance
NFIS/Our stakeholders/Society/
Contribution to society
Global
Business ethics, culture and
customer protection
Product responsibility   
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/Additional
Information on Materiality
Global
Business ethics, culture and
customer protection
Financial health and personalized
advice to clients
COVID-19 management
103-2
The management
approach and its
components
NFIS/Our stakeholders/Customers
Global
Business ethics, culture and
customer protection
Financial health and personalized
advice to clients
COVID-19 management
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Customers
Global
Business ethics, culture and
customer protection
Financial health and personalized
advice to clients
COVID-19 management
GRI 416
Customer
health and
safety
416-1
Assessment of the
health and safety
impacts of product and
service categories
Due to the characteristics of BBVA's
economic activity as a financial entity and
of the products and services offered, the
evaluation of the impacts on health and
safety of the product categories and
services is not material.
416-2
Incidents of non-
compliance concerning
the health and safety
impacts of products and
services
Due to the characteristics of BBVA's
economic activity as a financial entity and
the products and services it offers, there
are no cases of non-compliance regarding
the impacts on health and safety of the
categories of products and services that
give rise to fines or sanctions, warnings or
non-compliance with voluntary codes.
Therefore, this metric is not material.
Labeling of products and services
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
Global
Responsible use of data
Business ethics, culture and
customer protection
Cybersecurity
103-2
The management
approach and its
components
NFIS/Our stakeholders/Customers/
Customer service
NFIS/Our stakeholders/Society/
Compliance
Consolidated Financial Statements(Note
34)
Global
Responsible use of data
Business ethics, culture and
customer protection
Cybersecurity
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Customers/
Customer service
NFIS/Our stakeholders/Society/
Compliance
Consolidated Financial Statements(Note
24)
Global
Responsible use of data
Business ethics, culture and
customer protection
Cybersecurity
220
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 417
Labeling of
products and
services
417-1
Requirements for
product and service
information and labeling
The Product Governance Policy establishes
the principles to be observed in order to
serve the interests of customers
throughout the product life cycle. The
Product Governance and Operational Risk
Admission Committee evaluates, among
others, the information and labeling
requirements of the products prior to their
launch.
For further details on other measures or
lines of action promoted by BBVA in the
field of information and labeling of products
and services, see the section "Clients"
within the chapter "Our stakeholders" of
this report(7).
Global
Simplicity, agility and self-service
for customers
Financial health and personalized
advice to clients
Ethical behavior, culture and
protection of clients
417-2
Incidents of non-
compliance concerning
product and service
information and labeling
In fiscal year 2021, the following are
identified (8):
Two fines imposed on BBVA,
S.A., for a total amount of €6m,
for non-compliance with Royal
Decree Law 6/2012, of urgent
measures for the protection of
mortgage debtors. The amount
of the two fines has been paid
and provisioned. The sanctions
are being appealed through
contentious-administrative
proceedings.
Warning and a penalty of €90
thousand imposed on BBVA
Colombia by the Financial
Superintendence of Colombia
for the alleged non-compliance
with the provisions related to
the obligation to maintain in the
branch network information
related to packages of products
and/or services free of charge
and regarding the regulation of
collections for operations that
were failed for reasons beyond
the control of the bank. An
appeal has been filed. The
amount of the fine is provisioned
pending the final
pronouncement of the
supervisor.
A fine of €7.2m imposed on
Garanti BBVA by the Provincial
Directorate of Commerce for
non-compliance with Law 6502
on consumer credit. The
amount of the penalty was paid
in 2021 with a 25% discount
(€5.4m). The entity requested
the restructuring of the fine in
September 2021 and 50% of the
amount paid was returned in the
last quarter of the year.
Global
Simplicity, agility and self-service
for customers
Financial health and personalized
advice to clients
Ethical behavior, culture and
protection of clients
417-3
Incidents of non-
compliance concerning
marketing
communications
In 2021, no fines, sanctions or warnings
have been identified by the supervisory
bodies with a public nature to the entities of
the BBVA Group as of December 31, as a
result of non-compliance with regulations
or voluntary codes related to marketing
communications (9).
Global
Simplicity, agility and self-service
for customers
Financial health and personalized
advice to clients
Ethical behavior, culture and
protection of clients
Client privacy
221
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/Additional
Information on Materiality
Global
Responsible use of data
Business ethics, culture and
customer protection
Cibersecurity
103-2
The management
approach and its
components
NFIS/Our stakeholders/Customers/
Customers security and protection
NFIS/Our stakeholders/Society/
Compliance
Consolidated Financial Statements (Note
24)
Global
Responsible use of data
Business ethics, culture and
customer protection
Cibersecurity
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Customers/
Customers security and protection
NFIS/Our stakeholders/Society/
Compliance
Consolidated Financial Statements (Note
24)
Global
Responsible use of data
Business ethics, culture and
customer protection
Cibersecurity
GRI 418
Client privacy
418-1
Substantiated
complaints concerning
breaches of customer
privacy and losses of
customer data
Substantiated claims information is
included in:
NFIS/Our stakeholders/Customers/
Customer service, Security and customer
protection
Information related to judicial and
administrative proceedings is included in:
SASB CF 220a.2 "Total amount of
monetary losses as a result of legal
proceedings related to customer privacy"
Global
Responsible use of data
Business ethics, culture and
customer protection
Cibersecurity
Socioeconomic compliance
GRI 103
Management
approach
103-1
Explanation of the
material topic and its
boundary
NFIS/Our stakeholders/Materiality
analysis: most relevant issues for
stakeholders and for BBVA
NFIS/Additional Information/Additional
Information on Materiality
Global
Business ethics, culture and
customer protection
103-2
The management
approach and its
components
NFIS/Our stakeholders/Customers/
Customer service, Security and customer
protection
NFIS/Our stakeholders/Society/
Compliance
Consolidated Financial Statements (Note
24)
Global
Business ethics, culture and
customer protection
103-3
Evaluation of the
management approach
NFIS/Our stakeholders/Customers/
Customer service, Security and customer
protection
NFIS/Our stakeholders/Society/
Compliance
Consolidated Financial Statements (Note
24)
Global
Business ethics, culture and
customer protection
222
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
GRI 419
Regylatory
compliance
419-1
Non-compliance with
laws and regulations in
the social
and economic area
A materiality criterion per process of €1m is
included.
For the purposes of determining the
socioeconomic breaches related to
corruption (including bribery, fraud, money
laundering and other concepts included in
the definition of corruption provided for in
the GRI 205-3 metric), please refer to the
information included in the GRI 205-3
metric.
For issues related to competition, please
refer to the information included in the GRI
206 metric.
For the purposes of determining
socioeconomic breaches related to the
provision of products and services, only
administrative sanctions have been
considered (in relation to judicial decisions
issued in civil proceedings, please see
SASB CF 270 a.5 and MF 270 a.3 metrics
"Total amount of monetary losses resulting
from legal proceedings related to the sale
and maintenance of the products" and
"Total amount of monetary losses resulting
from legal proceedings related to
communications to customers or the
remuneration of credit originators. loans")
imposed on banking entities that are part of
the BBVA Group as of December 31, 2021,
which exceed the materiality threshold per
process, for alleged infractions of the
following types of regulations:
(i) Regulations on abusive clauses, such as
Directive 93/13, on abusive clauses in
contracts concluded with consumers and
Royal Legislative Decree 1/2007, which
approves the consolidated text of the
General Law for Defense of Consumers and
Users, and equivalent regulations outside
the EU. There are no administrative
sanctions observed in the 2021 financial
year for the aforementioned concepts
imposed on banking entities that are part of
the BBVA Group as of December 31, 2021
that exceed the materiality threshold by
process.
(ii) Regulations regarding good practices
used in credit operations granted to
customers. For these purposes, please see
the GRI 417-2 metric.
For general information on labor and tax
aspects, see the “Employees” and “Fiscal
Transparency” sections within the “Our
Stakeholders” chapter.
Global
Business ethics, culture and
customer protection
(1) No breakdown by geographical area
(2) The limitations on the scope of the indicator, the perimeter and the criteria followed in the estimates are detailed in the table referenced. The intensity indicators have been
calculated according to the number of occupants of the buildings, understanding as such the sum of the average workforce and the estimation of the third parties that work in
the Bank's facilities.
(3) The consumption of the branches network has been estimated from a limited sample of offices.
(4) In relation to business trips, only the emissions derived from the plane and train trips of Group employees are reported.
(5) It is only reported on operations analyzed in relation to compliance with the Equator Principles.
(6) The information regards employees trained in the Code of Conduct
(7) The information refers to the systematized approval processes to which the products that the entities of the BBVA Group manufacture or distribute as of December 31,
2021, as well as other measures or lines of action promoted by said entities in the field of information transparency.
(8) The information refers to the number of warnings and/or sanctioning proceedings of a public nature, in progress or completed, that the supervisory bodies have indicated
during the financial year to some of the entities of the BBVA Group as of December 31, 2021 as consequence of breaches of regulations or voluntary codes related to the
information provided to customers and/or the labeling of products and services. For the purposes of reporting the amount of penalties in euros, the fixed rate at 31/12/2021 is
applied as the exchange rate.
(9) The information refers to the number of warnings and/or sanctioning proceedings of a public nature, in progress or completed, that the supervisory bodies have indicated
during the financial year to some of the entities of the BBVA Group as of December 31, 2021 as a result of breaches of regulations or voluntary codes related to marketing
communications. For the purposes of reporting the amount of penalties in euros, the fixed rate at 31/12/2021 is applied as the exchange rate.
(10) The concept of "monetary losses" includes the amounts paid, provisionally or definitively (without defense expenses), by the entity in question, during the year 2021. The
Fixing Rate at 31/12 is applied as the exchange rate /2021.
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Index of contents of the Principles of Responsible Banking UNEP FI
UNEPFI Principles for Responsible Banking reporting Index
Reporting and Self-Assessment
Requirements
High-level summary of bank’s response (limited assurance
required for responses to highlighted items)
Reference (s) /
Link (s) to full bank's
response / relevant
information
Principle 1: Alignment
We will align our business strategy to be consistent with and contribute to individuals’ needs and society’s goals, as expressed in the
Sustainable Development Goals, the Paris Climate Agreement and relevant national and regional frameworks.
1.1 Describe (high-level) your bank's business
model, including the main customer segments
served, types of products and services
provided, the main sectors and types of
activities, and where relevant the technologies
financed across the main geographies in which
your bank has operations or provides products
and services.
BBVA is a global financial group with a leading position in the Spanish
market, is the largest financial institution in Mexico and has leading
franchises in South America and Turkey. At 2021 year-end, BBVA had:
662 billion in assets,
81.7 million customers,
6,083 branches and a presence in more than 25 countries. 
BBVA primarily focuses its business on retail banking, business
banking and Corporate & Investment Banking activities.
See section "BBVA in brief.
Who we are"
1.2 Describe how your bank has aligned and/or
is planning to align its strategy to be consistent
with and contribute to society's goals, as
expressed in the Sustainable Development
Goals (SDGs), the Paris Climate Agreement,
and relevant national and regional frameworks.
In 2018 BBVA published its "Pledge 2025" based on 3 lines of action:
- mobilize up to €100 billion (increased to €200 billion in 2021) to curb
climate change and achieve the Sustainable Development Goals;
- manage direct and indirect environmental and social risks; and
- involve all stakeholders to collectively drive the financial sector's
contribution to sustainable development.
In 2019 BBVA incorporated sustainability as one of its 6 strategic
priorities at a global level for its alignment with the Paris Agreement
and the Sustainable Development Goals, placing sustainability at the
center of its business strategy.
See section "Strategy"
Principle 2: Impact and Target Setting
We will continuously increase our positive impacts while reducing the negative impacts on, and managing the risks to, people and
environment resulting from our activities, products and services. To this end, we will set and publish targets where we can have the most
significant impacts.
2.1 Impact Analysis:
Show that your bank has identified the areas in
which it has its most significant (potential)
positive and negative impact through an
impact analysis that fulfills the following
elements:
a) Scope: The bank’s core business areas,
products/services across the main
geographies that the bank operates in have
been as described under 1.1. have been
considered in the scope of the analysis.
b) Scale of Exposure: In identifying its areas of
most significant impact the bank has
considered where its core business/its major
activities lie in terms of industries, technologies
and geographies.
c) Context & Relevance: Your bank has taken
into account the most relevant challenges and
priorities related to sustainable development in
the countries/regions in which it operates.
d) Scale and intensity/salience of impact: In
identifying its areas of most significant impact,
the bank has considered the scale and
intensity/salience of the (potential) social,
economic and environmental impacts resulting
from the bank’s activities and provision of
products and services.
(your bank should have engaged with relevant
stakeholders to help inform your analysis
under elements c) and d))
 
Show that building on this analysis, the bank
has
• Identified and disclosed its areas of most
significant (potential) positive and negative
impact
• Identified strategic business opportunities in
relation to the increase of positive impacts /
reduction of negative impacts
BBVA has prioritized sectors or areas where its financing activity has a
greater positive and negative impact (see Section 2.2.). For the most
relevant impacts, BBVA has established objectives (detailed in Section
1.2 above) which are monitored on a recurring basis. The impact
analysis took the following into account:
(i) The main business areas: Retail Banking, Business Banking and
Corporate & Investment Banking.
(ii) The level of exposure to sectors and countries in which it operates
and the most relevant market challenges and priorities.
(iii) The importance of the social, economic and environmental
impacts identified as a result of the bank's activities.
I. Areas with the greatest positive impact.
Climate action: with a focus on energy efficiency (SDG 7), the circular
economy (SDG 12) and the reduction of CO2 emissions (SDG 13).
2. Inclusive growth: specifically in Economic growth (SDG 8) and
Industry, innovation and infrastructure (SDG 9) with business
initiatives on financial inclusion, entrepreneurship support and
sustainable infrastructure.
II. Areas with the greatest negative impact. BBVA has identified
negative impacts and risks through processes including:
- Its Environmental and Social Framework where sectors with a greater
environmental and social impact are identified (mining, agribusiness,
energy, infrastructure and defense) for which BBVA has established
project-level and customer-level prohibitions.
- Equator Principles for project finance in which BBVA participates
- Human Rights due diligence process for all BBVA areas.
- Identification and assessment of sectors sensitive to transition risk,
quantification of exposure to carbon-sensitive sectors and setting of
portfolio alignment targets in 4 CO2 intensive sectors.
See sections "Contribution
to the Sustainable
Development Goals" and
"Management of direct and
indirect impacts"
See Task Force Report on
Climate-Relates Financial
2021: https://
accionistaseinversores.bbva.
com/wp-content/
uploads/2021/06/Informe-
TCFD-Dic20_esp.pdf
Please provide your bank’s conclusion/statement if it has fulfilled the requirements regarding Target Setting
224
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
BBVA has established specific, measurable (quantifiable), attainable, relevant and time-bound (SMART) objectives, in line with science and the more
ambitious objectives from the Paris Agreement, which cover at least two of the identified "areas of more significant impact" resulting from the bank's
activities and the provision of products and services: climate action and inclusive growth.
2.2 Target Setting
 
Show that the bank has set and published a
minimum of two Specific, Measurable (can be
qualitative or quantitative), Achievable,
Relevant and Time-bound (SMART) targets,
which address at least two of the identified
“areas of most significant impact”, resulting
from the bank’s activities and provision of
products and services.
 
Show that these targets are linked to and drive
alignment with and greater contribution to
appropriate Sustainable Development Goals,
the goals of the Paris Agreement, and other
relevant international, national or regional
frameworks. The bank should have identified a
baseline (assessed against a particular year)
and have set targets against this baseline.
 
Show that the bank has analysed and
acknowledged significant (potential) negative
impacts of the set targets on other dimensions
of the SDG/climate change/society’s goals and
that it has set out relevant actions to mitigate
those as far as feasible to maximize the net
positive impact of the set targets.
1. Within the "Pledge 2025" framework, in 2018 BBVA published the
following objectives:
(i) Mobilize €100 billion between 2018-2025 allocated to green finance,
sustainable infrastructure and agribusiness, financial inclusion and
entrepreneurship and other sustainable finance. This target was
doubled to €200 billion in 2021;
(ii) Reduce its direct CO2 emissions by 68% (compared to 2015) and
(iii) Procure 70% renewable energy from 2025 onwards and 100%
renewable energy by 2030.
In 2021, BBVA published the following targets:
2. Community Commitment 2025 to address the most important
social challenges in each region: €550 million investment and 100
million people reached (5 million entrepreneurs, 3 million people with
quality education and 1 million people trained in financial literacy).
Moreover, the BBVA Microfinance Foundation will deliver more than €7
billion in microcredits. In total, these programs will reach 100 million
people in that period.
3. Net Zero emissions in 2050, expanding our initial ambition of
alignment to the Paris Agreement
3.1. BBVA has published its commitment to phase out coal by 2030 in
developed countries and 2040 in developing countries.
3.2. BBVA has joined the Net Zero Banking Alliance initiative and BBVA
Asset Management has joined  Net Zeri Asset Managers Initiative
3.3. BBVA has set 2030 alignment targets in 4 of the most CO2-
intensive sectors: power generation, cars, steel and cement.
On the other hand, the Human Rights due diligence process has been
updated in 2021. Within this framework, a list of issues with potential
negative impacts has been identified and evaluated, and action plans
have been designed to mitigate or minimize them. Said process has
been carried out in accordance with the United Nations Guiding
Principles on Business and Human Rights.
See sections "Strategy",
"Report on climate change
and other environmental and
social issues" and
"Contribution to society"
Please provide your bank’s conclusion/statement if it has fulfilled the requirements regarding Target Setting.
BBVA has established specific, measurable (quantifiable), attainable, relevant and time-bound (SMART) objectives, in line with science and the more
ambitious objectives from the Paris Agreement, which cover at least two of the identified "areas of more significant impact" resulting from the bank's
activities and the provision of products and services: climate action and inclusive growth.
2.3 Plans for Target Implementation and
Monitoring
 
Show that your bank has defined actions and
milestones to meet the set targets.
 
Show that your bank has put in place the
means to measure and monitor progress
against the set targets. Definitions of key
performance indicators, any changes in these
definitions, and any rebasing of baselines
should be transparent.
Actions and milestones to meet the objectives
a.- BBVA is incorporating sustainability into its plans for retail banking,
business banking and Corporate & Investment Banking through
working groups charged with promoting the development of products
and services
b.- BBVA has integrated the risk of sustainability into its processes,
both physical and transitional, and has an environmental and social
framework
c.- BBVA has established a single agenda with stakeholder groups and
has joined the Net Zero Banking Alliance and the Partnership for
Carbon Accounting Financials (PCAF)
d.- BBVA is developing new skills in the sustainability field (training and
data)
Measuring progress toward the established objectives
1. Quarterly monitoring the objectives related to mobilizing sustainable
finance (€200 billion), broken down by geographic location and
business area.
2. Quarterly monitoring of the objective related to the 2025
Community Commitment (€550 million and 100 million beneficiaries)
broken down by focus area.
3. Annual monitoring of the 2030-2040-2050 portfolio alignment
objectives.
See sections "Strategy",
"Report on climate change
and other environmental and
social issues" and
"Contribution to society"
Please provide your bank’s conclusion/statement if it has fulfilled the requirements regarding Plans for Target Implementation and
Monitoring.
BBVA periodically monitors the targets set
225
This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail.
2.4 Progress on Implementing Targets
 
For each target separately:
Show that your bank has implemented the
actions it had previously defined to meet the
set target.
Or explain why actions could not be
implemented / needed to be changed and how
your bank is adapting its plan to meet its set
target.
 
Report on your bank’s progress over the last
12 months (up to 18 months in your first
reporting after becoming a signatory) towards
achieving each of the set targets and the
impact your progress resulted in. (where
feasible and appropriate, banks should include
quantitative disclosures)
1. Regarding the 2025 objective to mobilize sustainable finance, by the
end of 2021, BBVA had surpassed 85.8 billion euros originated in
sustainable finance, representing 43% of the €200 billion pledge
between 2018 and 2025. Furthermore, BBVA managed to reduce its
direct CO2 emissions by 67,5% from 2015, and 79% of the energy
contracted by BBVA comes from renewable sources.
2. In terms of the 2025 Community Commitment, at the end of 2021,
BBVA had invested 106,3 million euros, benefiting 44.2 million people.
3. The 2030-2040-2050 portfolio alignment commitments were set
for the end of 2021. Therefore they will report on their progress in the
following  years
See sections "Strategy",
"Report on climate change
and other environmental and
social issues" and
"Contribution to society"
Please provide your bank’s conclusion/statement if it has fulfilled the requirements regarding Progress on Implementing Targets.
The bank shows clear progress in the objectives within its "2025 Pledge" framework, having doubled its objective in 2025. New objectives have also
been published in other areas of action: Community Commitment, carbon phase out objective and portfolio alignment.
Principle 3: Clients and Customers
We will work responsibly with our clients and our customers to encourage sustainable practices and enable economic activities that create
shared prosperity for current and future generations.
3.1 Provide an overview of the policies and
practices your bank has in place and/or is
planning to put in place to promote responsible
relationships with its customers. This should
include high-level information on any
programmes and actions implemented (and/or
planned), their scale and, where possible, the
results thereof.
With sustainability and financial health being 2 of BBVA's 6 strategic
priorities from 2019, in 2020, the Board approved:
a. The General Sustainability Policy, based on supporting customers in
their transition to sustainable business models.
b. The update of the Corporate Social Responsibility Policy, with the
aim of maintaining a relationship with customers based on
"transparency, clarity and responsibility", in addition to promoting the
drive to develop products and services to improve the financial health
of customers, promoting financial inclusion and education with
responsible access to financial services.
c. Furthermore, BBVA has a framework for sustainable transactional
products, a framework for the issuance of SDG-linked bonds, an
environmental and social framework, and a human rights commitment
d. It also has an Environmental and Social Framework that prohibits
the financing of certain activities and projects
e. It also has a sustainable financing standard in line with European
taxonomy and market best practices.
These policies and frameworks are global in scale and applicable to all
regions.
See sections "Strategy",
"Report on climate change
and other environmental and
social issues", "Contribution
to society", "Contribution to
the Sustainable
Development Goals"
"Additional information on
the Group's sustainability
standards and frameworks"
and "Our stakeholders"
3.2 Describe how your bank has worked with
and/or is planning to work with its clients and
customers to encourage sustainable practices
and enable sustainable economic activities.
This should include information on actions
planned/implemented, products and services
developed, and, where possible, the impacts
achieved.
In 2021, one of the main lines of action was the development of
sustainable solutions in BBVA's 3 main lines of business:
A. Sustainable solutions for retail customers: a carbon footprint
calculator and a sustainable alternative for all its products in Spain.
Green Car Loan, Efficient Home Mortgage, Energy Efficiency Loan for
the home, various sustainable investment products, financing of
machinery and efficient irrigation systems in the agribusiness sector,
social mortgage in Peru and Colombia, and financing for female
entrepreneurs in Turkey and micro-entrepreneurs in Latin America
through the BBVA Microfinance Foundation.
B. Sustainable solutions for Wholesale Clients (Corporate, Institutional
and Business): issuance of BBVA green and social bonds,
intermediation of green and social bonds for our clients, sustainable
corporate loans, financing of sustainable projects (renewable energies,
self-supply and energy efficiency, sustainable mobility, agricultural
activity, financing of projects related to health, telecommunications
and sustainable infrastructures.
C. ESG Advisory service to assist global customers in their transition to
a sustainable future. This service is global in scale and open to all
business sectors. The ESG Advisory model is supported by external
expertise on which the Bank builds its commercial service model. In
this sense, key strategic alliances are being developed to generate a
support ecosystem for the sustainable transition of companies.
The impacts achieved are detailed in Section 2.4 below.
See sections "Report on
climate change and other
environmental and social
issues", " Integration of ESG
aspects in the relationship
with clients"
Principle 4: Stakeholders
We will proactively and responsibly consult, engage and partner with relevant stakeholders to achieve society’s goals.
226
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4.1 Describe which stakeholders (or groups/
types of stakeholders) your bank has
consulted, engaged, collaborated or partnered
with for the purpose of implementing these
Principles and improving your bank’s impacts.
This should include a high-level overview of
how your bank has identified relevant
stakeholders and what issues were addressed/
results achieved.
BBVA includes the concerns of its stakeholders (customers,
employees, shareholders and investors, suppliers, regulators and
supervisors and society in general) into its businesses and activities,
including social and environmental issues, diversity, fiscal
responsibility, respect for human rights and the prevention of
corruption and other illegal conduct.
BBVA has actively participated in numerous initiatives, always in close
collaboration with all stakeholders. These initiatives revolve around the
following priority areas:
1. Universal frameworks of reference: BBVA was one of the founding
banks and promoters of the Principles of Responsible Banking and the
Collective Commitment to financial health and inclusion.
2. Alignment with the Paris Agreement: BBVA adhered to the Collective
Commitment to Climate Action and the Net Zero Banking Alliance
promoted by UNEP FI, the Science Based Target Initiative and
participates in the Alliance of CEO Climate Leaders of the World
Economic Forum (WEF), and the Partnership for Carbon Accounting
Financials (PCAF).
3. Market Standards, with a role as promoter of the Equator Principles,
Green Bond Principles, Social Bonds Principles, Green Loan Principles
and other similar standards developed by the industry itself, as well as
the EU Taxonomy.
4. Transparency: BBVA has been following the TCFD
recommendations of the Financial Stability Board since 2017.
5. Financial regulation: BBVA participates in numerous consultation
processes and in different activities with regulatory and supervisory
bodies to promote sustainable finance regulation.
BBVA is a member of UNEP FI, Co-Chair of its Global Steering
Committee representing the European Banks and a member of its
Leadership Council. BBVA is Chair of the Sustainable Finance Expert
Group of the European Banking Federation (EBF).
See sections "Our
stakeholders", "Report on
climate change and other
environmental and social
issues"
Principle 5: Governance & Culture
We will implement our commitment to these Principles through effective governance and a culture of responsible banking
5.1 Describe the relevant governance
structures, policies and procedures your bank
has in place/is planning to put in place to
manage significant positive and negative
(potential) impacts and support effective
implementation of the Principles.
The BBVA Board of Directors has a long track record in monitoring the
evolution and main impacts of sustainable development and the fight
against climate change, having gained special relevance in recent
years, especially since 2019, when BBVA conducted a reflection on
strategic priorities. There was a special involvement of the corporate
bodies, and specifically of the Board and the Executive Committee,
which participated directly in the drafting and approval of the Group's
new strategic plan and defined a process for monitoring its
implementation and development, through measures such as holding
specific strategy-focused meetings, and the implementation of the
strategic plan through KPIs established for this purpose. The Board of
Directors defines, promotes and monitors the sustainability and
climate change strategy and supervises the application of the
Sustainability Policy.
In 2021, and continuing the momentum given by the Global
Sustainability Office created in March 2020, the Global Sustainability
area was created with the aim of giving a definitive boost to BBVA. This
area designs the strategic sustainability agenda and drives the lines of
work in this area of the different global and transformation units (Risks,
Finance, Talent and Culture, Data, Engineering and Organization,
among others) and develops new sustainable products. The area is
part of the highest executive level of the organization, and reports to
the CEO and Chairman, given the highly strategic and transformational
nature of the area.
See sections "Strategy",
"Report on climate change
and other environmental and
social issues"
227
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5.2 Describe the initiatives and measures your
bank has implemented or is planning to
implement to foster a culture of responsible
banking among its employees. This should
include a high-level overview of capacity
building, inclusion in remuneration structures
and performance management and leadership
communication, amongst others.
In relation to capacity building, in 2020, BBVA launched a
sustainability training offer for more than 110,000 employees
worldwide. A key part of this offer is a basic sustainability course,
which is compulsory for all teams and includes basic content on these
principles. A financial health course was also launched for all Group
employees. This training program was supplemented in 2021 with
additional, non-basic training, with a level-based training pathway, up
to expert level. Likewise, collaboration agreements have been reached
with prestigious universities, whereby BBVA Group employees have
taken first-level Master's degree programs in the area of sustainability
knowledge.
In relation to remuneration structures, in 2021 a sustainability-related
indicator (Origination of sustainable financing, "Pledge 2025") has
been incorporated into the remuneration system for all employees:
1. An ESG (Environmental, Social, Governance) metric has been
incorporated into the variable remuneration scheme for executive
directors with a specific weighting of 10%, which reinforces the
commitment of both the Chairman and the CEO to ensure that BBVA
achieves its sustainable development objectives, in line with the Bank's
strategic priority of "Helping customers transition to a sustainable
future".
2. Regarding all other employees, variable remuneration is associated
with the degree of achievement of previously established objectives,
both financial and non-financial. Within the non-financial indicators,
since 2021 the new sustainability indicator (Origination of sustainable
financing) has also been incorporated into the corporate variable
remuneration model that applies to all employees.
See section "Our
stakeholders. Employees"
5.3 Governance Structure for Implementation
of the Principles
 
Show that your bank has a governance
structure in place for the implementation of the
PRB, including:
a) target-setting and actions to achieve targets
set
b) remedial action in the event of targets or
milestones not being achieved or unexpected
negative impacts being detected.
Within the framework of the new Global Sustainability area created in
2021, and previously within the framework of the Global Sustainability
Office, the different working groups that promote sustainability in the
BBVA Group report recurrently  to the CEO and Chairman on the
progress of their actions and monitor their indicators. The monitoring
model includes specific lines of action, KPIs for measuring progress as
well as blocking points with their consequent mitigating or unblocking
measures. Specifically, the implementation of these Principles of
Responsible Banking is integrated into the "Sustainability Public
Engagement" working group of the new sustainability area, which
continually tracks the public commitments undertaken by BBVA.
See section "Report on
climate change and other
environmental and social
issues"
Please provide your bank’s conclusion/ statement if it has fulfilled the requirements regarding Governance Structure for Implementation of
the Principles.
The Board of Directors defines, promotes and monitors the sustainability and climate change strategy. With the establishment of a new Global
Sustainability Area, reporting to the CEO and also to the Chairman, BBVA has reinforced its governance structure in order to ensure full compliance
with these Principles.
Principle 6: Transparency & Accountability
We will periodically review our individual and collective implementation of these Principles and be transparent about and accountable for
our positive and negative impacts and our contribution to society’s goals.
228
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6.1 Progress on Implementing the Principles for
Responsible Banking
 
Show that your bank has progressed on
implementing the six Principles over the last 12
months (up to 18 months in your first reporting
after becoming a signatory) in addition to the
setting and implementation of targets in
minimum two areas (see 2.1-2.4).
 
Show that your bank has considered existing
and emerging international/regional good
practices relevant for the implementation of
the six Principles for Responsible Banking.
Based on this, it has defined priorities and
ambitions to align with good practice.
 
Show that your bank has implemented/is
working on implementing changes in existing
practices to reflect and be in line with existing
and emerging international/regional good
practices and has made progress on its
implementation of these Principles.
"The above sections describe the implementation progress in 2021,
which is reflected in the publication of:
- new targets in 2021,
- the update of the Human Rights due diligence process and
- the creation of a Global Sustainability area that reports directly to the
CEO and Chairman in order to give a definitive boost to sustainability.
In accordance with the recommendations of the Financial Stability
Board, BBVA has published regular reports on climate change risks
and opportunities in accordance with the Task Force on Climate
Financial Disclosures (TCFD) standard. BBVA is committed to the
consistent, reliable and standardized disclosure of key environmental,
social and governance issues related to its business.
Among the different existing standards, BBVA includes its non-
financial information in the Statement of Non-Financial Information. In
addition to the GRI, BBVA publishes progress in ESG disclosures in
accordance with two of the most advanced standards in the market:
Measuring Stakeholder Capitalism of the International Business
Council (IBC) and the World Economic Forum (WEF) and the
Sustainability Accounting Standards Board (SASB). 
Together with the European Banking Federation and UNEPFI, BBVA
has participated in the creation of reports on the application of the
European Union Taxonomy on banking products.
BBVA's progress in the implementation of these principles will be
published annually as part of the BBVA Group's Annual Report.
Additionally, the subsidiaries BBVA Argentina, BBVA Garanti (Turkey)
and BBVA Mexico, as signatories of the Principles for Responsible
Banking at local level, will include their progress report in their annual
reports."
See sections "Report on
climate change and other
environmental and social
issues", "Our stakeholders".
"Commitment to human
rights" and "Alignment of
BBVA Group's non-financial
information to WEF-IBC and
SASB standards"
See Task Force Report on
Climate-Relates Financial
2021: https://
accionistaseinversores.bbva.
com/wp-content/
uploads/2021/06/Informe-
TCFD-Dic20_esp.pdf
Please provide your bank’s conclusion/statement if it has fulfilled the requirements regarding Progress on Implementing the Principles for
Responsible Banking
BBVA has continued to reinforce transparency with the publication of its second TCFD report, SASB metrics and WEF/IBC Stakeholder Capitalism
Metrics, as well as its portfolio alignment objectives. It has also doubled its target for the origination of sustainable finance, and has published new
targets related to the decarbonisation of its portfolio. Finally, it has completed its goals with the publication of objectives related to its commitment to
the community.
229
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Annual Corporate Governance Report
In accordance with the provisions established by Article 540 of the Spanish Corporate Act, BBVA prepared the Annual Corporate
Governance Report for 2021 (which is an integral part of the Management Report for that year) following the contents set down in
Order ECC/461/2013, dated March 20, and in Circular 5/2013, dated June 12, of Comisión Nacional del Mercado de Valores (CNMV),
in the wording provided by Circular 3/2021, dated September 28, of CNMV. It includes a section detailing the degree to which the
Bank is compliant with the recommendations of the Good Governance Code of listed companies in Spain. In addition, all the
information required by Article 539 of the Spanish Corporate Act can be accessed on BBVA’s website www.bbva.com.
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ANNUAL CORPORATE GOVERNANCE REPORT
OF LISTED COMPANIES
ISSUER IDENTIFICATION
YEAR-END DATE: 31/12/2021
CIF (Código de identificación fiscal — Tax Identification No.)A-48265169
Company Name: BANCO BILBAO VIZCAYA ARGENTARIA, S.A.
Registered Office: 4 Plaza de San Nicolás, 48005 Bilbao (Biscay)
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ANNUAL CORPORATE GOVERNANCE REPORT
OF LISTED COMPANIES
A. OWNERSHIP STRUCTURE
A.1 Fill in the following table on the company's share capital and the associated voting rights, including, if
applicable, any such rights corresponding to shares with loyalty votes, as of financial year-end:
Indicate whether the company's bylaws provide for double voting rights for loyalty:
YES
NO
X
Date of approval by the general meeting
Date of the last modification of
share capital
Share capital
Number of shares
Number of voting rights
24/04/2017
3,267,264,424.20
6,667,886,580
6,667,886,580
Indicate whether there are different classes of shares with different associated rights:
No
A.2 Detail the direct and indirect owners of significant shareholdings as of financial year-end, including
directors with significant shareholdings:
Name or corporate name
of the shareholder
% of voting rights attached to
shares
% of voting rights
through financial instruments
Total % of
voting rights
Direct
Indirect
Direct
Indirect
Blackrock, Inc.
0.00%
5.48%
0.44%
0.00%
5.92%
GQG Partners LLC
3.10%
0.00%
0.00%
0.00%
3.10%
Details of indirect shareholdings:
Name or corporate name
of the indirect shareholder
Name or corporate
name of the direct
shareholder
% of voting
rights attached
to shares
% of voting rights
through
financial
instruments
Total %
of voting
rights
Indicate the most significant changes in the shareholder structure during the financial year:
Most significant changes:
As of 31 December 2021, State Street Bank and Trust Co., The Bank of New York Mellon S.A.N.V. and
Chase Nominees Ltd., as international custodian/depositary banks, had custody of 14.26%, 2.45% and
7.69% of BBVA's share capital, respectively. Of said positions held by the custodian banks, BBVA is not
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aware of any individual shareholders with direct or indirect holdings greater than or equal to 3% of the
BBVA share capital.
On 18 April 2019, Blackrock, Inc. informed the CNMV (Comisión Nacional del Mercado de Valores
Spanish National Securities Market Commission) that it had an indirect holding of 5.917% of BBVA's
share capital, with 5.480% corresponding to voting rights attached to shares and 0.437% corresponding
to voting rights through financial instruments.
On 11 February 2021, GQG Partners LLC informed the CNMV that it had a direct holding in BBVA's share
capital of 3.090%, through voting rights attached to shares.
A.3Detail, regardless of the percentage, the shareholdings as of financial year-end of the members of
the board of directors that hold voting rights associated with company shares or through financial
instruments, excluding those directors identified in Section A.2 above:
Name or
corporate name
of the director
% of voting rights
attached to shares
% of voting rights
through financial
instruments
Total %
of voting
rights
% of voting rights that
can be transferred
through financial
instruments
Direct
Indirect
Direct
Indirect
Direct
Indirect
Carlos Torres Vila
0.01
0.00
0.00
0.00
0.01
0.00
0.00
Onur Genç
0.01
0.00
0.00
0.00
0.01
0.00
0.00
José Miguel
Andrés Torrecillas
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Jaime
Caruana Lacorte
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Raúl Galamba de
Oliveira
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Belén Garijo López
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Sunir Kumar Kapoor
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Lourdes Máiz Carro
0.00
0.00
0.00
0.00
0.00
0.00
0.00
José Maldonado
Ramos
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Ana Peralta Moreno
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Juan Pi Llorens
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Ana Revenga
Shanklin
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Susana Rodríguez
Vidarte
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Carlos Salazar
Lomelín
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Jan Verplancke
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Total % of voting rights held by members of the board of directors
0.02%
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Details of indirect shareholdings:
Name or
corporate name of
the director
Name or
corporate
name of the
direct
shareholder
% of voting
rights attached
to shares
% of voting rights
through financial
instruments
Total %
of voting
rights
% of voting rights that can
be transferred through
financial instruments
Detail the total percentage of voting rights held by the board:
Total % of voting rights held by the board of directors
0.00%
A.4 Where applicable, indicate any family, commercial, contractual or corporate relationships between
owners of significant shareholdings, insofar as they are known to the company, unless they are of
little relevance or attributable to ordinary trading or exchange activities, except those described in
Section A.6:
Name
of related person or company
Type of relationship
Brief description
A.5 Where applicable, indicate any commercial, contractual or corporate relationships between owners
of significant shareholdings and the company and/or its group, unless they are of little relevance or
attributable to ordinary trading or exchange activities:
Name
of related person or company
Type of relationship
Brief description
A.6Describe the relationships, unless they are of little relevance for the two parties, that exist between
significant shareholders or shareholders represented on the board and directors, or their
representatives in the case of directors that are legal entities.
Explain, where applicable, how significant shareholders are represented. Specifically, indicate those
directors appointed to represent significant shareholders, those whose appointment was proposed
by significant shareholders or those who are related to significant shareholders and/or their group
companies, and specify the nature of the relationships. In particular, state, where applicable, the
existence, identity and position of board members—or their representatives—of the listed company
who are also members—or representatives of members—of the management body of companies
that hold significant shareholdings in the listed company or in entities that are part of said significant
shareholders' group.
Name or corporate name of
related director or
representative
Name or corporate
name of related
significant
shareholder
Corporate name of the
company in the
significant
shareholder's group
Description of relationship/
position
A.7Indicate whether the company has been informed of any shareholder agreements that may affect it,
as established in Articles 530 and 531 of the Corporate Enterprises Act. Where applicable, briefly
describe them and list the shareholders bound by each such agreement:
No
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Indicate whether the company is aware of the existence of concerted actions by its shareholders. If
so, describe them briefly:
No
If any changes to or breaking of any such pacts, agreements or concerted actions have occurred
during the financial year, indicate this expressly:
A.8 Indicate whether any legal entities or natural persons exercise or may exercise control over the
company pursuant to Article 5 of the Securities Exchange Act. If so, identify them:
No
A.9 Fill in the following tables regarding the company's treasury shares:
As of financial year-end:
Number of
direct shares
Number of
indirect shares (*)
Total %
of share capital
112,733,730
14,899,669
1.91%
(*) Through:
Name or corporate name of direct owner of shares
Number of direct shares
Corporación General Financiera, S.A.
14,899,669
Total:
14,899,669
Explain any significant changes that have occurred during the financial year:
Explain significant changes
In 2021, 3 communications regarding treasury shares were sent to the CNMV, as the acquisitions had exceeded the 1%
threshold. The communications were as follows:
Communication date: 18/05/2021. A total of 1,097,591 direct shares and 7,178,657 indirect shares, representing a
total of 0.124% of the share capital. This communication was made after acquisitions passed the 1% threshold.
Communication date: 01/12/2021. A total of 28,947,371 direct shares and 14,900,424 indirect shares, representing a
total of 0.658% of the share capital. This communication was made after acquisitions passed the 1% threshold.
Communication date: 27/12/2021. A total of 94,184,413 direct shares and 14,899,669 indirect shares, representing a
total of 1.636% of the share capital. This communication was made after acquisitions passed the 1% threshold.
A.10 Describe the conditions and term of the current mandate from the general meeting to the board
of directors to issue, buy back or transfer treasury shares.
The BBVA General Meeting held on 17 March 2017, under item three of the Agenda, passed a
resolution to delegate to the Board the power to increase share capital for a period of five years
up to a maximum amount corresponding to 50% of BBVA's share capital on the date of the
authorisation. This can be done on one or several occasions by issuing new shares of any kind
allowed by law, with or without an issue premium, the counter-value of said shares comprising
cash considerations. The authorisation includes the setting out of the terms and conditions of the
increase in any respect not provided for in the resolution, and to authorise the Board to wholly or
partly exclude pre-emptive subscription rights in relation to any share capital increase carried out
by virtue of the resolution, in compliance with the applicable legal requirements. This power was
limited insofar as the nominal amount of capital increases agreed or carried out with an exclusion
of the pre-emptive subscription rights do not exceed the maximum nominal amount, overall, of
20% of BBVA's share capital at the time of authorisation, although this limit is expected to be
reduced to 10% in accordance with the proposals submitted to the BBVA General Meeting in
2022. To date, BBVA has not adopted any resolution using this delegated power.
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The BBVA General Meeting held on 16 March 2018, under item three of the Agenda, passed a
resolution to grant BBVA the authority, whether directly or through any of its subsidiaries, and for a
period of no more than five years, to derivatively acquire BBVA shares as well as their
subsequent disposal, by any means permitted by law, noting, in particular, that (i) the nominal
value of the shares acquired by means of this authorisation, in when added to those already
owned by BBVA and its subsidiaries, may exceed 10% of BBVA's subscribed share capital, or,
where appropriate, any lower limit established by applicable legislation; (ii) the acquisition price
per share may not be lower than the nominal value of the share, and must be under 10% higher
than the share price or any other price associated with the shares at the time that they are
acquired. It also authorised that the shares acquired through this authorisation be partially or
totally set aside for workers or directors of BBVA or its subsidiaries, either directly or as a result of
them exercising any option rights.
At its meeting on 28 October 2021, having received the mandatory authorisation of the European
Central Bank, the BBVA Board resolved to carry out a treasury share buyback framework
programme through the aforementioned delegation, in accordance with Regulation (EU) 596/2014
of the European Parliament and of the Council of 16 April 2014 and Commission Delegated
Regulation (EU) 2016/1052 of 8 March 2016, to be implemented in several tranches, for a
maximum amount of EUR 3.5 billion, with the aim of reducing BBVA's share capital. Within the
framework programme, it resolved to carry out an initial buyback programme for a maximum
amount of EUR 1.5 billion and a maximum number of shares to be acquired of 637,770,016
treasury shares. This first programme began on 22 November 2021 and will end between 16
February and 5 April 2022 and, in any case, when the maximum monetary amount or maximum
number of shares is reached within that period.
The BBVA General Meeting held on 20 April 2021, under item five of the Agenda, passed a
resolution to delegate to the Board the power to issue securities that will eventually be convertible
into newly issued BBVA shares, for a period of five years, to meet regulatory requirements for
their eligibility as capital instruments, in accordance with the solvency regulations and the
applicable provisions and after obtaining the necessary authorisations, for a maximum overall
amount of EUR 8,000,000,000, or its equivalent in another currency, with the ability to determine:
(i) the terms, characteristics and conditions of issuances; (ii) the form, timing, assumptions, bases
and methods of conversion; and (iii) the conversion rate. It also delegated to the Board the power
to (i) request admission to trading of securities and shares that have been issued; (ii) increase
BBVA's capital by the amount necessary to meet the conversion commitments; and (iii) totally or
partially exclude pre-emptive subscription rights of shareholders within the framework of a specific
issuance, in compliance with applicable legal requirements and limitations. To date, BBVA has not
adopted any resolution using this delegated power.
The BBVA General Meeting held on 20 April 2021, under item six of the Agenda, passed a
resolution to delegate to the Board (until the next General Meeting), the power to reduce, once or
several times, the share capital of BBVA up to a maximum of 10% of its capital at the time of
delegation, after obtaining the corresponding regulatory authorisations, through the redemption of
BBVA shares acquired under the authorisation of the General Meeting of 16 March 2018, through
any mechanism with the aim of redeeming such shares and in accordance with the provisions of
the applicable legislation and regulations, also resolving to empower it to set out the terms and
conditions of the increase in anything not foreseen herein. To date, BBVA has not implemented
the aforementioned share capital reduction.
A.11 Estimated floating capital:
%
Estimated floating capital
89.05%
Remarks
This estimated floating BBVA capital has been calculated by deducting, from the share capital, the capital held by the
direct and indirect holders of significant shares (Section A.2), the members of the Board of Directors (Section A.3) and
the capital held in treasury shares (Section A.9), all as of 31 December 2021, in accordance with the instructions for
completing the Annual Corporate Governance Report.
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A.12Indicate whether there are any restrictions (statutory, legislative or of any other kind) on the
transferability of securities and/or any restrictions on voting rights. In particular, report the
existence of any restrictions that might hinder the takeover of the company through the
purchase of its shares on the market, as well as any authorisation or prior communication
regimes that are applicable to the purchase or transfer of the company's financial instruments
as provided by law in the sector.
Yes
Description of the restrictions
With regard to the exercise of voting rights, there are no legal or statutory restrictions. Thus, in accordance with Article
31 of the Bylaws, each voting share will confer the right to one vote on the holder, whether present or represented at
the General Shareholders' Meeting, regardless of its disbursement.
There are no statutory restrictions on the acquisition or transfer of holdings in the share capital.
As for the legal restrictions on the acquisition or transfer of holdings in the company's share capital, Spanish Act
10/2014, of 26 June, on the regulation, supervision and solvency of credit institutions (LOSS) establishes that the
direct or indirect acquisition of a significant holding (as defined in Article 16 of that Act) in a credit institution is subject
to assessment by the Bank of Spain as set out in Articles 16 et seq. of that Act. Additionally, Article 25 of Royal Decree
84/2015, implementing the LOSS (Royal Decree 84/2015), establishes that the Bank of Spain shall evaluate proposals
for acquisitions of significant shares and submit a proposal to the European Central Bank regarding whether to oppose
this acquisition or not. This same article establishes the criteria that should be considered during said evaluation and
the applicable timelines.
A.13Indicate whether the general meeting has resolved to adopt measures to neutralise a public
takeover bid pursuant to the provisions of Act 6/2007.
No
If so, explain the measures approved and the terms on which the restrictions would be rendered
ineffective:
A.14 Indicate whether the company has issued securities that are not traded on a regulated market in
the European Union.
Yes
Where applicable, indicate the different classes of shares and the rights and obligations
conferred by each such class.
Indicate the different classes of shares
All the shares in BBVA's share capital have the same class and series, and confer the same political and economic
rights. There are no different voting rights for any shareholder. There are no shares that do not represent capital.
The Bank's shares are admitted to trade on the stock exchanges in Madrid, Barcelona, Bilbao and Valencia, through
the Spanish Stock Exchange Interconnection System (Continuous Market), as well as on the stock exchanges in
London and Mexico. BBVA's American Depositary shares (ADS) are traded on the New York stock exchange.
B.  GENERAL SHAREHOLDERS' MEETING
B.1Indicate, providing details where applicable, whether there are any differences to the minimum
standards established under the Corporate Enterprises Act (CEA) with respect to the quorum for
holding the general meeting.
Yes
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% quorum if different to that established in
Art. 193 of the CEA for general cases
% quorum if different to that established
in Art. 194 of the CEA for special cases
Quorum required on
first call
0.00%
66.66%
Quorum required on
second call
0.00%
60.00%
Description of the differences
Article 194 of the Corporate Enterprises Act establishes that in order for a general meeting (whether ordinary or
extraordinary) to validly resolve to increase or reduce capital or make any other amendment to the bylaws, bond issuance,
the suppression or limitation of pre-emptive subscription rights over new shares, or the transformation, merger or spin-off
of the company or global assignment of assets and liabilities or the offshoring of domicile, the shareholders present and
represented on first calling must own at least 50% of the subscribed capital with voting rights.
On second calling, 25% of said capital will be sufficient.
Notwithstanding the foregoing, Article 25 of the BBVA Bylaws requires a super quorum of members representing two thirds
of the subscribed capital with voting rights on first calling, and 60% of the subscribed capital on second calling, for the valid
adoption of resolutions on the following matters: re-definition of the corporate purpose; the transformation, total breakup or
dissolution of the Company; and the modification of the statutory article defining this super quorum.
B.2 Indicate, providing details where applicable, whether there are any differences to the minimum
standards established under the Corporate Enterprises Act (CEA) for the adoption of corporate
resolutions:
No
B.3 Indicate the rules applicable to amending the company's bylaws. In particular, report the majorities
needed to amend the bylaws as well as any rules established to safeguard shareholders' rights
when amending the bylaws.
Article 30 of the BBVA Company Bylaws establishes that the General Shareholders' Meeting is
empowered to amend the Company Bylaws and to confirm or rectify the manner in which they are
interpreted by the Board of Directors.
To such end, the rules established under Articles 285 et seq. of the Corporate Enterprises Act shall
apply.
The above paragraph notwithstanding, Article 25 of the BBVA Bylaws establishes that in order to
validly adopt resolutions regarding any change to the corporate purpose, transformation, total spin-
off or winding up of the Company and amendment of the second paragraph of said Article 25, two
thirds of the subscribed capital with voting rights must attend the General Meeting on first calling,
and 60% of said capital on second calling.
As regards the procedure for amending the Bylaws, Article 4.2 c) of the LOSS establishes that the
Bank of Spain shall be responsible for authorising the amendments to the bylaws of credit
institutions as set out by regulations.
Further to the above, Article 10 of Royal Decree 84/2015 stipulates that the Bank of Spain shall
make a decision within two months following receipt of the request for amendment of the Bylaws
and that said request must be accompanied by certified minutes recording the agreement, a report
substantiating the proposal drawn up by the board of directors and draft new bylaws, identifying the
cited amendments.
Notwithstanding the foregoing, the aforementioned Article 10 establishes that no prior authorisation
from the Bank of Spain is required, though the latter must be notified for the purposes of entry in
the Registro de Entidades de Crédito (Spanish register of credit institutions), for amendments with
the following purposes:
Change of the registered office within the national territory.
Share capital increase.
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Verbatim incorporation into the bylaws of legal or regulatory precepts of a mandatory or
prohibitive nature, or for the purpose of complying with legal or administrative decisions.
Those amendments for which the Bank of Spain, in response to a prior enquiry made by
the affected bank, deems that authorisation is not required due to their little relevance.
This communication must be made within 15 working days following the adoption of the statute
amendment resolution.
Finally, as a significant entity, BBVA is under the direct supervision of the European Central Bank
(ECB) in cooperation with the Bank of Spain under the Single Supervisory Mechanism, so the
authorisation of the Bank of Spain mentioned above will be submitted to the ECB, prior to its
resolution by the Bank of Spain.
B.4 Provide data on attendance at general meetings held during the financial year covered in this
report and the previous financial year:
Attendance data
Date of general meeting
% physically
present
% present by
proxy
% voting remotely
Total
Electronic vote
Other
20/04/2021
1.23%
54.9%
7.37%
4.18%
67.71%
Of which is
floating capital:
1.21%
45.88%
7.37%
4.18%
58.64%
13/03/2020
0.06%
47.76%
4.34%
14.67%
66.83%
Of which is
floating capital:
0.04%
38.48%
4.34%
14.67%
57.53%
15/03/2019
1.77%
38.95%
0.92%
22.79%
64.43%
Of which is
floating capital:
1.75%
33.03%
0.92%
22.79%
58.49%
B.5 Indicate whether there were any items on the agenda for the general meetings that took place
during the financial year that were not approved by the shareholders for any reason.
No
B.6 Indicate whether there are any restrictions in the bylaws that establish a minimum number of
shares required to attend general meetings or vote remotely:
Yes
Number of shares required to attend general meetings
500
Number of shares required to vote remotely
1
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Remarks
Article 23 of the BBVA Bylaws establishes that holders of 500 or more shares may attend both annual and extraordinary
General Shareholders' Meetings, provided that their shares are registered in the corresponding accounting ledger at least
five days before the day on which the Meeting is scheduled, pursuant to the Securities Exchange Act and other applicable
provisions, and who conserve at least that number of shares until the Meeting is held.
Holders of fewer shares may group together until they have at least that number, and name a representative.
However, there is no minimum number of shares required to vote remotely. Pursuant to the provisions of Article 8 of BBVA's
Regulations of the General Shareholders' Meeting, shareholders may vote by proxy, by post, electronically or by any other
means of remote communication, provided that the shareholder confirms the identity of the person exercising their right to
vote. In terms of constituting the General Shareholders' Meeting, shareholders who vote remotely will be counted as present.
B.7Indicate whether it has been established that certain decisions, other than those provided for by
law, involving an acquisition, a disposal, the contribution of essential assets to another company or
a similar corporate transaction, must be submitted to the general shareholders' meeting for
approval.
No
B.8Indicate the address and means of access, on the company's website, to information on corporate
governance and other information on general meetings that must be made available to
shareholders on the company's website.
Information relating to corporate governance and the Company's general meetings can be
accessed via the Banco Bilbao Vizcaya Argentaria, S.A. company website, www.bbva.com, in the
Shareholders and Investors — Corporate Governance and Remuneration Policy section (https://
shareholdersandinvestors.bbva.com/corporate-governance-and-remuneration-policy/).
C.  COMPANY MANAGEMENT STRUCTURE
C.1 Board of directors
C.1.1 Maximum and minimum number of directors established in the bylaws and number set by the
general meeting:
Maximum number of directors
15
Minimum number of directors
5
Number of directors set by the general meeting
15
Remarks
In accordance with the provisions of Article 34, Paragraph 2 of the Bylaws, the General Shareholders' Meeting,
held on 20 April 2021, resolved to set the total number of directors on the Board of Directors of Banco Bilbao
Vizcaya Argentaria, S.A. at 15.
C.1.2 Fill in the following table on the board members:
Name or
corporate
name of the
director
Representative
Type of
director
Position
on the board
Date of first
appointment
Date of most
recent
appointment
Election
procedure
Carlos
Torres Vila
-
Executive
Group
Executive
Chairman
04/05/2015
15/03/2019
Resolution of
the General
Shareholders'
Meeting
Onur
Genç
-
Executive
Chief
Executive
Officer
20/12/2018
15/03/2019
Resolution of
the General
Shareholders'
Meeting
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José Miguel
Andrés
Torrecillas
-
Independent
Deputy Chair
13/03/2015
20/04/2021
Resolution of
the General
Shareholders'
Meeting
Jaime Caruana
Lacorte
-
Independent
Director
16/03/2018
20/04/2021
Resolution of
the General
Shareholders'
Meeting
Raúl Galamba
de Oliveira
-
Independent
Director
13/03/2020
13/03/2020
Resolution of
the General
Shareholders'
Meeting
Belén Garijo
López
-
Independent
Director
16/03/2012
20/04/2021
Resolution of
the General
Shareholders'
Meeting
Sunir Kumar
Kapoor
-
Independent
Director
11/03/2016
15/03/2019
Resolution of
the General
Shareholders'
Meeting
Lourdes Máiz
Carro
-
Independent
Director
14/03/2014
13/03/2020
Resolution of
the General
Shareholders'
Meeting
José Maldonado
Ramos
-
Other external
Director
28/01/2000
20/04/2021
Resolution of
the General
Shareholders'
Meeting
Ana Peralta
Moreno
-
Independent
Director
16/03/2018
20/04/2021
Resolution of
the General
Shareholders'
Meeting
Juan Pi Llorens
-
Independent
Director
27/07/2011
20/04/2021
Resolution of
the General
Shareholders'
Meeting
Ana Revenga
Shanklin
-
Independent
Director
13/03/2020
13/03/2020
Resolution of
the General
Shareholders'
Meeting
Susana
Rodríguez
Vidarte
-
Other external
Director
28/05/2002
13/03/2020
Resolution of
the General
Shareholders'
Meeting
Carlos Salazar
Lomelín
-
Other external
Director
13/03/2020
13/03/2020
Resolution of
the General
Shareholders'
Meeting
Jan Verplancke
-
Independent
Director
16/03/2018
20/04/2021
Resolution of
the General
Shareholders'
Meeting
Total number of directors
15
241
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Indicate any departures, whether resulting from resignation or resolution of the general meeting, that
occurred on the board of directors during the reporting period:
Name or corporate
name of the
director
Type of director at
the
time of departure
Date of most recent
appointment
Departure
date
Specialised
committees
of which the
director was a
member
Indicate whether
the departure
occurred prior to
the end of the
term
C.1.3 Fill in the following tables on the board members and their directorship type:
EXECUTIVE DIRECTORS
Name or corporate
name of the
director
Position within
the company's
organisational
structure
Profile
Carlos Torres Vila
Group Executive
Chairman
Chairman of the BBVA Board of Directors.
He was Chief Executive Officer of BBVA from May 2015 to December 2018,
Head of Digital Banking from 2014 to 2015 and Head of Strategy and
Corporate Development from 2008 to 2014.
In addition, he previously held positions of responsibility in other companies,
with his roles as Chief Financial Officer, Corporate Director of Strategy and
member of the Executive Committee of Endesa being of particular note, as
well as his elected partnership at McKinsey & Company.
He completed his studies in Electrical Engineering (BSc) at the Massachusetts
Institute of Technology (MIT), where he also received a degree in Business
Administration. He holds a master's degree in Management (MSc) from the
MIT Sloan School of Management and also a Law degree from the National
Distance Education University (UNED).
Onur Genç
Chief Executive
Officer
Chief Executive Officer of BBVA.
He served as Chairman and CEO of BBVA Compass and as BBVA Country
Manager in the U.S.A from 2017 to December 2018, and served as Deputy
CEO and Executive Vice President of retail and private banking at Garanti
BBVA between 2012 and 2017.
He has also held positions of responsibility in different McKinsey & Company
offices, having previously been a Senior Partner and Manager of its Turkish
office.
He holds a degree in Electrical Engineering (BSc) from the University of
Boğaziçi in Turkey and a master's degree in Business Administration (MSIA/
MBA) from Carnegie Mellon University in the USA.
Total number of executive directors
2
% of all directors
13.33%
EXTERNAL PROPRIETARY DIRECTORS
Name or corporate name
of the director
Name or corporate name of the significant
shareholder represented by the director or that
proposed the director's appointment
Profile
242
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EXTERNAL INDEPENDENT DIRECTORS
Name or corporate name of
the director
Profile
José Miguel Andrés
Torrecillas
Deputy Chairman of the BBVA Board of Directors.
His professional career began at Ernst & Young as General Managing Partner of Audit and
Advisory Services and the Chairman of Ernst & Young Spain until 2014.
He has been a member of various organisations such as the ROAC (Registro Oficial de
Auditores de Cuentas — official registry of auditors), the REA (Registro de Economistas
Auditores — registry of accounting auditors), the Junta Directiva del Instituto Español de
Analistas Financieros (Spanish Institute of Financial Analysts Management Board),
Fundación Empresa y Sociedad (the Business and Society Foundation), Instituto de
Censores Jurados de Cuentas de España (Spanish Institute of Chartered Accountants),
Consejo Asesor del Instituto de Auditores Internos (the Advisory Board of the Institute of
Internal Auditors) and the Institute of Chartered Accountants in England & Wales (ICAEW).
He holds a degree in Economic and Business Sciences from the Complutense University
of Madrid and has studied at post-graduate level in Management Programs from IESE,
Harvard and IMD.
For information on his roles in other entities, see section C.1.11 of this Report.
Jaime Caruana Lacorte
He is a member of the Group of 30 (G-30), Patron of the Spanish Aspen Institute
Foundation, Chairman of the Board of the International Center for Monetary and Banking
Studies (ICMB) and a member of the International Advisory Committee of the CBIRC
(China Banking and Insurance Regulatory Commission).
He has been General Manager of the Bank of International Settlements (BIS), Director of
the Monetary and Capital Markets Department and Financial Counsellor and General
Manager of the International Monetary Fund (IMF), Chairman of the Basel Committee on
Banking Supervision, Governor of the Bank of Spain and member of the Governing
Council of the ECB, among other positions.
He holds a degree in Telecommunications Engineering from the Escuela Técnica Superior
de Ingenieros de Telecomunicación (ETSIT) of the Universidad Politécnica de Madrid and
is a Commercial Technician and State Economist.
Raúl Galamba de Oliveira
His career has been linked to McKinsey & Company, where he was appointed Partner in
1995 and Senior Partner in 2000, and where he was Managing Partner for Spain and
Portugal (2005–2011), Managing Partner for Global Risk Practice (2013–2016), Member of
the Global Shareholders' Council (2005–2011), Member of the Global Partner Election and
Evaluation Committees (2001–2017). Member of the Remuneration Committee (2005–
2013) and Chairman of the Global Learning Board (2006–2011).
He holds a BSc in Mechanical Engineering and an MSc in Systems Engineering from the
Instituto Superior Técnico (IST) in Portugal, and an MBA from the Nova School of
Business Economics, also in Portugal.
For information on his roles in other entities, see section C.1.11 of this Report.
Belén Garijo López
Chair of the International Senior Executive Committee (ISEC) of Pharmaceutical Research
and Manufacturers of America (Farma).
She has held various positions of responsibility at Abbot Laboratories (1989–1996),
Rhône-Poulenc (1996–1999), Aventis Pharma (1999–2004), Sanofi Aventis (2004–2011)
and Merck (since 2011).
She is a graduate in Medicine from the University of Alcalá de Henares in Madrid and a
specialist in Clinical Pharmacology at Hospital de la Paz, Autonomous University of
Madrid. She also holds a master's degree in Business and Management from the Ashridge
Management School (UK).
For information on his roles in other entities, see section C.1.11 of this Report.
Sunir Kumar Kapoor
He has been Manager of Business Enterprise EMEA for Microsoft Europe and Director of
Worldwide Business Strategy for the Microsoft Corporation. Among other roles, she was
previously the Executive Vice President and Chief Marketing Officer (CMO) of Cassatt
Corporation and Chair and CEO of UBmatrix Incorporated.
He holds a Bachelor's in Physics from the University of Birmingham and a Master's in
Computer Systems from Cranfield Institute of Technology.
For information on his roles in other entities and other paid activities, see section C.1.11 of
this Report.
243
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Lourdes Máiz Carro
She was Secretary of the Board of Directors and Director of Legal Services at Iberia,
Líneas Aéreas de España until April 2016. She has also been a director of several
companies, including Renfe, GIF (Gerencia de Infraestructuras Ferroviarias — Railway
Infrastructure Administrator, now ADIF), the ICO (Instituto de Crédito Oficial — Official
Credit Institution), Aldeasa and Banco Hipotecario.
She worked in Research, giving classes in Metaphysics and Theory of Knowledge at the
Complutense University of Madrid for five years. She became an Attorney for the State
and held various positions of responsibility in Public Administration, including General
Director of Administrative Organisation, Job Positions and I.T. (Ministry of Public
Administrations), General Director of the Sociedad Estatal de Participaciones
Patrimoniales (SEPPA) at the Ministry of Economy and Finance and Technical General
Secretariat of the Ministry of Agriculture, Fisheries and Food.
She holds degrees in Law and Philosophy and Education Sciences as well as a Ph.D. in
Philosophy.
Ana Peralta Moreno
She was previously Chief Risk Officer and a member of the Bankinter Management
Committee, and Chief Risk Officer and member of the Banco Pastor Management
Committee. She has also held various positions at a number of financial organisations,
notably serving as an independent director at Deutsche Bank SAE, independent director at
Banco Etcheverría, independent director at Grupo Lar Holding Residencial, S.A.U., and
Senior Advisor at Oliver Wyman Financial Services.
She is a graduate in Economic and Business Sciences from Complutense University of
Madrid. She also has a master's degree in Economic-Financial Management from the
Centro de Estudios Financieros (CEF), Program for Management Development (PMD) at
Harvard Business School and PADE (Programa de Alta Dirección de Empresas – senior
management programme) at IESE.
For information on his roles in other entities, see section C.1.11 of this Report.
Juan Pi Llorens
Lead Director of BBVA.
He has had a professional career at IBM holding various senior positions at a national and
international level, including Vice President of Sales at IBM Europe, Vice President of
Technology & Systems at IBM Europe and Vice President of the Financial Services Sector
in the Growth Markets Units (GMU) in China. He was also Executive Chairman of IBM
Spain.
He holds a degree in Industrial Engineering from the Universidad Politécnica de Barcelona
and completed the PDG (Programa en Dirección General — general management
programme) at IESE.
For information on his roles in other entities, see section C.1.11 of this Report.
Ana Revenga Shanklin
Senior Fellow at the Brookings Institution, Associate Professor at the Walsh School of
Foreign Service at Georgetown University and President of the Board at the ISEAK
Foundation.
Her career has been linked mainly to the World Bank, where, after holding several
technical and management positions in East Asia and the Pacific, Europe and Central
Asia, Latin America and the Caribbean, she has held several leadership positions,
including Senior Director of Global Poverty & Equity (2014–2016) and Deputy Chief
Economist (2016–2017).
She holds a BA in Economics and Mathematics, magna cum laude, from Wellesley
College (USA), an MA and PhD in Economics from Harvard University (USA), and a
Certificate in Human Rights from the Faculty of Law at the University of Geneva
(Switzerland).
Jan Verplancke
He is currently an advisor to the internal advisory board at Abdul Latif Jameel.
His roles have included Chief Information Officer (CIO) and Group Head of Technology
and Banking Operations at Standard Chartered Bank, Vice President of Technology and
CIO for EMEA at Dell, as well as Vice President and Chief of Architecture and Vice
President of Information of the Youth Category at Levi Strauss.
He holds a bachelor's degree in Science, specialising in Computer Science, from the
Programming Centre of the North Atlantic Treaty Organization (NATO) in Belgium.
Total number of independent directors
10
% of all directors
66.67%
244
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Indicate whether any director considered to be an independent director is receiving, from the company or
its group, any amount or benefit that does not constitute remuneration for serving as a director, or
maintains or has maintained, over the last financial year, a business relationship with the company or any
company in its group, whether in their own name or as a significant shareholder, director or senior
manager of an entity that maintains or has maintained such a relationship.
Where applicable, include a reasoned statement from the board with the reasons why it deems that this
director can perform their duties as an independent director.
Name or corporate name
of the director
Description of the relationship
Reasoned statement
OTHER EXTERNAL DIRECTORS
Identify all other external directors and explain why they cannot be considered proprietary or independent
directors, detailing their relationships with the company or its executives or shareholders:
Name or corporate
name of the director
Reasons
Company, executive or
shareholder with
whom the relationship
is maintained
Profile
José Maldonado
Ramos
He has been a director for a
continuous period of more
than 12 years.
Banco Bilbao Vizcaya
Argentaria, S.A.
Over the course of his professional
career, he has held the positions of
Secretary of the Board of Directors at
a number of companies, most
notably as Corporate General
Secretary of Argentaria, before taking
up the position of Corporate
Secretary of BBVA. He took early
retirement as a Bank executive in
December 2009.
He holds a Law degree from
Complutense University of Madrid. In
1978, he passed State exams and
became an Attorney for the State.
Susana Rodríguez
Vidarte
She has been a director for a
continuous period of more
than 12 years.
Banco Bilbao Vizcaya
Argentaria, S.A.
She has been Professor of Strategy
at the Faculty of Economics and
Business Administration at the
University of Deusto and a non-
practising member of the Institute of
Accounting and Accounts Auditing.
She was Dean of the Faculty of
Economics and Business
Administration at the University of
Deusto, Director of the Postgraduate
Area and Director of the Instituto
Internacional de Dirección de
Empresas (INSIDE).
She holds a PhD in Economic and
Business Administration from the
University of Deusto.
245
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Carlos Salazar
Lomelín
Applying a criterion of
prudence in the interpretation
of the rule, Mr Salazar
Lomelín has been assigned
the status of external director
to Banco Bilbao Vizcaya
Argentaria, S.A., in view of
his membership of the
management bodies of
companies related to BBVA
Mexico for more than 15
years.
Grupo Financiero
BBVA Bancomer, S.A.
de C.V.
Chairman of Mexico's Business
Coordinating Council (since 2019).
His career has been linked mainly
to Grupo Fomento Económico
Mexicano S.A.B. de C.V. (Femsa),
where he was General Manager of
Cervecería Cuauhtémoc-
Moctezuma and Chief Executive
Officer of Femsa (this last role was
from 2014–2017).
He holds a degree in Economics
and has completed postgraduate
studies in Business Administration
at Instituto Tecnológico y de
Estudios Superiores de Monterrey
(Monterrey Institute of Technology
and Higher Education).
For information on his roles in other
entities, see sections C.1.10 and
C.1.11 of this Report.
Total number of other external directors
3
% of all directors
20%
Indicate any changes that occurred during the period in the type of each director:
Name or corporate name
of the director
Date of change
Previous type
Current type
C.1.4 Fill in the following table with information regarding the number of female directors as of the end
of the last four financial years and the types of such directors:
Number of female directors
% of all directors
of each type
Year 2021
Year 2020
Financial
year 2019
Financial
year
2018
Financial
year
2021
Year 2020
Financial
year 2019
Financial
year 2018
Executive
0
0
0
0
0.00%
0.00%
0.00%
0.00%
Proprietary
0
0
0
0
0.00%
0.00%
0.00%
0.00%
Independent
4
4
3
3
40%
40%
37.5%
37.5%
Other external
1
1
1
1
33.33%
33.33%
25%
25%
Total:
5
5
4
4
33.33%
33.33%
26.67%
26.67%
C.1.5 Indicate whether the company has diversity policies in relation to the company's board of directors
with regard to matters such as age, gender, disability or professional training and experience. In
accordance with the definition contained in the Spanish Account Auditing Act, small and medium-
sized companies are required to report, at a minimum, the policy that they have established with
regard to gender diversity.
Yes
246
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In the event the company has them, please outline these diversity policies, their objectives, their
measures, the way in which they have been applied and the results thereof in this financial year.
Please also indicate any specific measures adopted by the board of directors and the
appointments and remunerations committee to achieve a balanced and diverse representation of
directors.
If the company does not have a diversity policy, explain the reasons for this.
Description of the policies, their objectives, their measures, the way in which they have been
applied and the results thereof
The Bank has a Policy on the selection, suitability and diversity of the BBVA Board of Directors, (the
Selection Policy) approved by the Board of Directors at the end of the 2020 financial year that sets out the
principles and criteria governing the process for the selection, appointment and renewal of BBVA Board
members, as well as the legal requirements that directors must meet, including those relating to suitability.
The Policy also provides for elements and objectives concerning the composition of the corporate bodies,
including diversity, the purpose of which is to ensure that the corporate bodies properly and effectively
exercise their functions. All of this is done in the Bank's best corporate interest.
In this sense, with regard to diversity, the Selection Policy states that the BBVA Board of Directors will
promote diversity in the composition of the Bank's corporate bodies by encouraging the inclusion of
people with different profiles, qualities, knowledge, training and experience.
In addition, to ensure that the corporate bodies have an adequate and balanced composition, the rotation
and selection processes will encourage diversity of their members, based on the needs of the Bank at all
times.
In particular, efforts will be made to ensure that the Board of Directors has a balanced representation of
men and women. To this end, the Appointments and Corporate Governance Committee has set a target
for representation of the lesser-represented gender, namely that female directors should represent at
least 40% of the Board of Directors by the end of the 2022 financial year and beyond, with the figure not
dropping below 30% prior to this.
Additionally, the aim is for the composition of the Board of Directors to feature an appropriate balance
between the different types of director, for non-executive directors to represent an ample majority over
executive directors and for the number of independent directors to account for at least 50% of the total
seats.
The corporate bodies will also be assessed to ensure that they have a mix of individuals who have
experience and knowledge of the Group, its businesses and the financial sector in general, as well as
others who have training, skills, knowledge and experience in other areas and sectors relevant to the
Bank.
In addition, BBVA's corporate bodies may take any other diversity factor into consideration that is relevant
at any given moment to adapt the composition of the corporate bodies to the needs of the Bank. They
may take into account criteria such as gender diversity, academic profile, professional experience,
knowledge, disability, origin or age, thus being able to achieve an adequate balance aimed at ensuring
that the corporate bodies can properly and effectively exercise their functions.
Continued in section H.
247
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C.1.6Explain any measures that have been agreed by the appointments committee to ensure that
selection procedures are free from implicit biases that could hinder the selection of female
directors and to ensure that the company makes a conscious effort to search for, and includes
among its potential candidates, women who match the desired professional profile in order to
achieve a balanced representation of men and women. Further, indicate whether these measures
include facilitating a significant number of female senior managers at the company:
Explanation of the measures
As stated in Section C.1.5, the Board has a Selection Policy that establishes that, with respect to the
selection processes for new Bank directors, as part of the process of progressive and systematic rotation
of the corporate bodies, the Appointments and Corporate Governance Committee will ensure that they
promote diversity and that, in general, they are free from implicit biases that may lead to discrimination.
Furthermore, the Committee will ensure that these selection processes facilitate the selection of a
sufficient number of female directors so as to guarantee a balanced representation of women and men,
endeavouring to ensure that women who match the relevant professional profile are included amongst
potential candidates.
To this end, as indicated previously, the Appointments and Corporate Governance Committee has set a
target for representation of the lesser-represented gender, namely that female directors should represent
at least 40% of the Board by the end of the 2022 financial year and beyond, with the figure not dropping
below 30% prior to this.
In view of the above, and considering the constant analysis of the structure, size and composition of the
Board of Directors, in the 2021 financial year, the Appointments and Corporate Governance Committee
developed a selection process for directors, inspired by the principles of the Regulations of the Board and
the Selection Policy, which has taken into account the aim of female directors representing at least 40%
of the Board before the end of the 2022 financial year. In addition, it is based on a current situation in
which women make up one third of the Board, which fulfils the objective set out in the Selection Policy
that applies at this time.
This process has taken into account the criteria outlined in the Selection Policy, favouring the diversity of
experiences, knowledge, skills and gender. It has also been free from implicit bias that could lead to any
kind of discrimination, and has included women who may meet the desired professional profile.
As a result of this process, and having followed the company's required process, a proposal has been
made to the General Meeting, which will be held in the 2022 financial year, to appoint a new female
director as an independent director.
This new appointment, if approved, will contribute directly to the fulfilment of the Policy's representation
objective, therefore meaning that six female directors will form part of the Board of Directors, which would
represent 40% of its members.
In addition, it should be noted that the majority of the members of the Audit Committee and the
Remunerations Committee are women, including the Chair of the Remunerations Committee.
Continued in section H.
When, despite the measures taken, there are few or no female directors or senior managers,
explain the reasons therefor:
Explanation of the reasons
248
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C.1.7 Explain the conclusions of the appointments committee regarding the verification of compliance with
the policy aimed at promoting an appropriate composition of the board of directors.
As part of the annual evaluation of the Board carried out for the 2021, the Appointments and Corporate
Governance Committee, in accordance with its Regulations, has analysed the structure, size and
composition of the corporate bodies, taking into account that these must remain balanced and adapted to
their needs at all times, and that the Board, as a whole, has the right knowledge, skills and experience to
understand the business, activities and main risks of BBVA and the Group, and ensures that it has the
effective capacity to carry out its functions in the Bank's best corporate interest.
This analysis takes place within the framework of the progressive and orderly rotation of the corporate
bodies developed by the Board, under which individuals with different profiles and experience are
admitted as often as it sees fit, in order to increase diversity, as well as to ensure an appropriate rotation
of the members of the Board. This guarantees a balanced representation of directors with diverse
experience on the Board.
The analysis also takes into account the forecasts and objectives regarding the structure, size and
composition of the Board as set out in applicable legislation, the Regulations of the corporate bodies and
the Selection Policy, as outlined above, as well as the finalisation of the directors' statutory terms, as
appropriate for each financial year.
The Committee also takes into account the functioning and performance of the corporate bodies in recent
years, and in particular how they have operated during the COVID-19 crisis, during which the directors
have shown a great deal of dedication to the Bank as well as demonstrating flexibility and an ability to
adapt to the current circumstances, and during which their knowledge of the landscape and the Group
itself has not only enabled the corporate bodies to adequately carry out their functions, it has also
contributed to the Group being able to tackle the crisis from a position of strength.
Furthermore, the Committee also takes into account the areas and matters that are of particular relevance
when it comes to carrying out the functions that correspond to the corporate bodies, in particular, the
Group's activities, business and strategies, both at present and going forwards.
Among the various sources of information the Committee uses to carry out its work, particularly
noteworthy is the matrix of skills and diversity on the Board, developed with a view to facilitating the
identification of the skills, characteristics and experience that the Board has, and those which could be
strengthened in the future. This matrix covers skill categories, sectors and areas related to banking and
finance, as well as others that are of particular relevance to the Group's strategy and activities.
This matrix covers the areas of banking and financial services; accounting and auditing; risk
management; innovation and information technologies; strategy and macroeconomic environment; human
resources and remuneration; institutional, legal and regulatory; and corporate governance and
sustainability.
Similarly, the matrix brings together the prior professional experience and career of directors in various
areas such as the company, boards of directors, public administration and academia, among others, at
both national and international level; it also indicates the percentage of women and men on the Board.
In relation to the foregoing, the Committee has been able to confirm that the Board includes individuals
with extensive knowledge and experience in the financial and banking field along with individuals who
have experience and knowledge in each of the other areas analysed; it also notes that there is a diversity
in the type of training undertaken and professional experience—both national and international—gained
by the directors.
This diversity of the Board's skills, knowledge and experience has been strengthened following the in-
depth process to renew the corporate bodies, which are being developed, with the appointment of several
directors over the last few years. As a result, individuals have been appointed who have enabled the
Board to strengthen its skills, knowledge and experience in areas of particular relevance to the Bank's
strategy, business and activities.
The Board, therefore, consists of directors with a range of experience in terms of the Board itself,
combining newly incorporated members with others who have experience in the corporate bodies
themselves and who have extensive knowledge of the Group and of the functional dynamics and working
culture of the corporate bodies themselves. They also ensure that the process of progressive rotation of
the corporate bodies, which involves the inclusion of new profiles, with lesser knowledge of the Bank,
without affecting its proper functioning
249
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The Committee also observed that independent directors contribute to the suitable composition of both
the Board of Directors and its committees and, in particular, those that assist the Board in its supervision
and control functions. These Committees must have a significant number of independent directors, from
among which the chairs of these committees must also be appointed.
Continued in section H.
C.1.8 Where applicable, explain why proprietary directors have been appointed at the behest of
shareholders whose holding is less than 3% of the capital:
Name or corporate name of the shareholder
Justification
Indicate whether any formal requests for a seat on the board were denied where such requests
came from shareholders whose interests in the company's share capital were equal to or greater
than those of others at whose behest proprietary directors were appointed. Where applicable,
explain why these requests were not granted:
No
C.1.9 Where applicable, indicate the powers and authority delegated by the board of directors, including
as it relates to potential share issuances or buybacks, to directors or board committees:
Name or corporate name of the
director or committee
Brief description
Carlos Torres Vila
He holds the widest-ranging representative and management powers in line
with his duties as Group Executive Chairman of the Company.
Onur Genç
He holds the widest-ranging representative and management powers in line
with his duties as Chief Executive Officer of the Company.
Executive Committee
Pursuant to Article 30 of BBVA's Regulations of the Board of Directors and
Article 1.2 of the Regulations of the Executive Committee, the Executive
Committee will be made aware of matters delegated to it by the Board of
Directors, in accordance with the law, the Bylaws, the Regulations of the
Board or the Regulations of the Executive Committee.
In addition, in relation to those powers concerning potential share issuances
and buybacks, at its meeting on 28 October, 2021, the BBVA Board of
Directors resolved to carry out a framework programme for the buyback of
treasury shares and, within the scope of this framework programme, an
initial share buyback programme, agreeing to delegate to the Executive
Committee, with express substitution powers, the determination of its start
and termination date, its early termination or temporary suspension, as well
as its definitive terms, characteristics and conditions.
C.1.10 Where applicable, identify any members of the Board who hold positions as directors,
representatives of directors or executives in other companies that belong to the same group as
the listed Company:
Name or corporate name
of the director
Corporate name
of the group entity
Position
Does the director
have executive
duties?
Carlos Torres Vila
BBVA México, S.A., Institución de
Banca Múltiple, Grupo Financiero
BBVA México
Director
No
Carlos Torres Vila
Grupo Financiero BBVA México, S.A.
de C.V.
Director
No
Onur Genç
BBVA México, S.A., Institución de
Banca Múltiple, Grupo Financiero
BBVA México
Director
No
250
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Onur Genç
Grupo Financiero BBVA México, S.A.
de C.V.
Director
No
Carlos Salazar Lomelín
BBVA México, S.A., Institución de
Banca Múltiple, Grupo Financiero
BBVA México
Director
No
Carlos Salazar Lomelín
Grupo Financiero BBVA México, S.A.
de C.V.
Director
No
Carlos Salazar Lomelín
BBVA Seguros México, S.A. de C.V.
Grupo Financiero BBVA México
Director
No
Carlos Salazar Lomelín
BBVA Pensiones México, S.A. de C.V.
Grupo Financiero BBVA México
Director
No
Carlos Salazar Lomelín
BBVA Seguros Salud México, S.A. de
C.V. Grupo Financiero BBVA México
Director
No
C.1.11Detail the director or director representative roles held by directors or representatives of members
of the board of directors of the company in other companies, whether listed or not:
Name of the director or
representative
Corporate name of
the entity, whether listed or not
Position
José Miguel Andrés Torrecillas
Zardoya Otis, S.A.
Director
Raúl Galamba de Oliveira
CTT – Correios de Portugal, S.A.
Group Executive
Chairman
Raúl Galamba de Oliveira
José de Mello Capital
Director
Raúl Galamba de Oliveira
José de Mello Saúde
Director
Belén Garijo López
L'Oréal Société Anonyme
Director
Belén Garijo López
Merck Group
CEO
Sunir Kumar Kapoor
Stratio Big Data, Inc.
Director
Sunir Kumar Kapoor
Deep Image Analytics, Inc.
Director
Sunir Kumar Kapoor
McLaren Technology Adquisition Corp.
Director
Ana Peralta Moreno
Grenergy Renovables, S.A.
Director
Ana Peralta Moreno
Inmobiliaria Colonial SOCIMI, S.A.
Director
Juan Pi Llorens
Ecolumber, S.A.
Group Executive
Chairman
Juan Pi Llorens
Oesía Networks, S.L.
Director
Juan Pi Llorens
Tecnobit, S.L.U. (Grupo Oesía)
Director
Juan Pi Llorens
UAV Navigation, S.L. (Grupo Oesía)
Director
Carlos Salazar Lomelín
Alsea, S.A.B. de C.V.
Director
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Carlos Salazar Lomelín
Sukarne, S.A. de C.V.
Director
Indicate, where applicable, all paid activities of any nature engaged in by directors or their
representatives aside from those indicated in the table above:
Name of the director or representative
Other paid activities
Susana Rodríguez Vidarte
Professor Emeritus at the University of Deusto
Sunir Kumar Kapoor
Operating Partner at Atlantic Bridge Capital and
advisor to the CEO at mCloud Technologies Corp.
Lourdes Máiz Carro
Teaching of training activities
Jaime Caruana Lacorte
Teaching of training activities
C.1.12 Indicate and, where applicable, explain whether the company has established any rules regarding
the maximum number of company boards on which its directors may sit, identifying, where
applicable, where such rules are governed:
Yes
Explanation of the rules and identification of the document governing the same
Article 11 of the Regulations of the Board of Directors establishes that, in the performance of their duties,
directors will be subject to the rules on limitations and incompatibilities established under the current
applicable regulations, and in particular, to the provisions of Act 10/2014 on the regulation, supervision
and solvency of credit institutions (the LOSS).
In this regard, Article 26 of the LOSS stipulates that the directors of credit institutions may not
simultaneously hold more positions than those provided for in the following combinations: (i) one
executive position and two non-executive positions; or (ii) four non-executive positions. Executive
positions are understood to be those that undertake management duties irrespective of the legal bond
attributed by those duties. In this respect, the following will count as a single position: 1) executive or non-
executive positions held within the same group; 2) executive or non-executive positions held within (i)
entities that form part of the same institutional protection scheme or (ii) trading companies in which the
entity holds a significant shareholding. Positions held in non-profit organisations or entities or companies
pursuing non-commercial purposes will not count when determining the maximum number of positions.
Nevertheless, the Bank of Spain may authorise members of the Board of Directors to hold an additional
non-executive position if it deems that this would not interfere with the proper performance of the
director's activities in the credit institution.
In addition, pursuant to the provisions of Article 11 of BBVA's Regulations of the Board of Directors,
directors may not:
Provide professional services to companies that compete with the Bank or any of the companies
within its Group, or agree to be an employee, manager or director of such companies, unless they
have received express prior authorisation from the Board of Directors or from the General
Shareholders' Meeting, as appropriate, or unless these activities were conducted before the director
joined the Bank, they posed no effective competition and the Bank had been informed of such at that
time.
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Have direct or indirect shareholdings in businesses or enterprises in which the Bank or companies
within its Group hold an interest, unless that shareholding was held prior to joining the Board of
Directors or prior to the Group's acquisition of its holding in such businesses or enterprises, or unless
such companies are listed on national or international securities markets, or unless authorised to do
so by the Board of Directors.
Hold political positions or perform any other activities that might receive public attention or affect the
Company's image in any way, unless authorised to do so by the Bank's Board of Directors.
C.1.13 Indicate the amounts of the following items relating to the total remuneration of the board of
directors:
Remuneration accrued in favour of the board of directors during the financial year
(thousands of euro)
16,118
Amount of funds accumulated by current directors through long-term savings
systems with vested economic rights (thousands of euro)
0
Amount of funds accumulated by current directors through long-term savings
systems with non-vested economic rights (thousands of euro)
24,546
Amount of funds accumulated by former directors through long-term savings
systems (thousands of euro)
69,289
Remarks
The remuneration included in the first heading of this paragraph includes: (i) the fixed remuneration received by
all directors in 2021; and (ii) in the case of executive directors, the amount corresponding to the Upfront Portion
of the Annual Variable Remuneration for the 2021 financial year, in cash and shares, and to the payment of the
Deferred Portion of the Annual Variable Remuneration for the 2018 financial year, in cash and shares, to be
delivered in 2022, together with the corresponding update of the cash portion. In the case of the Chairman, the
amount corresponding to the payment of the Deferred Portion of the Annual Variable Remuneration for the 2017
financial year, in cash and shares, to be delivered in 2022, together with the corresponding update of the cash
portion.
The amounts of the Upfront Portion of the Annual Variable Remuneration for the 2021 financial year have been
determined in 2022, once the result of the Annual Performance Indicators established for their calculation is
known. They will be paid in the first quarter of 2022, providing that the conditions to that effect have been met.
The amounts of the Deferred Portion of the Annual Variable Remuneration for the 2018 financial year have been
determined in 2022, upon learning the result of the Multi-Year Performance Indicators to which said
remuneration was subject, and will be paid in the first quarter of 2022, providing that the conditions to that effect
have been met.
The amount of the second payment of the Deferred Portion of the Chairman's Annual Variable Remuneration for
the 2017 financial year, to be delivered in 2022 was determined in 2021, upon learning the result of the Multi-
Year Performance Indicators to which said remuneration was subject, and will be paid in the first quarter of
2022, providing that the conditions to that effect have been met.
C.1.14Identify the members of senior management who are not also executive directors, and indicate
the total remuneration accrued in their favour throughout the financial year:
Name or corporate name
Position(s)
María Luisa Gómez Bravo
Global Head of Corporate & Investment Banking
Jorge Sáenz-Azcúnaga Carranza
Country Monitoring
Peio Belausteguigoitia Mateache
Country Manager Spain
Eduardo Osuna Osuna
Country Manager Mexico
David Puente Vicente
Global Head of Client Solutions
Javier Rodríguez Soler
Global Head of Sustainability
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Rafael Salinas Martínez de Lecea
Global Head of Finance
Jaime Sáenz de Tejada Pulido
Head of Global Risk Management
José Luis Elechiguerra Joven
Global Head of Engineering
Carlos Casas Moreno
Global Head of Talent & Culture
Ricardo Martín Manjón
Global Head of Data
Victoria del Castillo Marchese
Global Head of Strategy & M&A
María Jesús Arribas de Paz
Global Head of Legal
Domingo Armengol Calvo
General Secretary
Ana Fernández Manrique
Global Head of Regulation & Internal Control
Joaquín Gortari Díez
Global Head of Internal Audit
Number of women in senior management
4
Percentage of all members of senior management
25%
Total remuneration of senior management (thousands of
euro)
25,425
C.1.15Indicate whether there have been any amendments to the regulations of the board during the
financial year:
Yes
Description of the modifications
On 29 July, 2021, coinciding with the creation of the new global area of Sustainability, the Board of
Directors resolved to make specific amendments to Articles 18 and 20 of the Regulations of the Board
of Directors of the Bank, in order to include the report of this new area to the Chief Executive Officer, as
well as to the Chairman of the Board of Directors (in this case, in the areas of strategy and
transformation).
To this end, and on the basis of the analysis and agreement previously expressed by the Appointments
and Corporate Governance Committee, the Board approved the proposal for a new Regulation, thus
drawing up a new consolidated text of the Regulation. This was later published on the Bank's website
and registered in the Commercial Registry, in compliance with the applicable regulations.
C.1.16Indicate the procedures for the selection, appointment, re-election and removal of directors.
Provide details regarding the competent bodies, the procedures to be followed and the criteria to
be used in each procedure.
Selection, appointment and re-election procedure:
The General Meeting is responsible for appointing and re-appointing members of the Board of Directors,
though the Board has the authority to co-opt members if a seat falls vacant, in accordance with the terms
established in the regulations, the Bylaws, the Regulations of the Board and the Selection Policy
described in Sections C.1.5 and C.1.6.
The persons proposed to be appointed or re-appointed as members of the Board of Directors must meet
the requirements set out in current legislation, in the specific regulations applicable to credit institutions, in
the Bylaws, in the Regulations of the Board and in the Selection Policy.
Proposals for appointment or re-appointment of directors submitted by the Board of Directors to the
General Meeting, as well as appointments made directly to fill vacancies under its co-opting authority, will
be approved at the proposal of the Appointments and Corporate Governance Committee for independent
directors and subject to a report from this Committee for all other directors.
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Furthermore, proposals for appointment and re-appointment submitted to the General Meeting must be
accompanied by a supporting report from the Board of Directors assessing the skills, experience and
merits of the proposed candidate. Proposals for the appointment or re-appointment of non-independent
directors must also be accompanied by a report from the Appointments and Corporate Governance
Committee.
To this end, said Committee will evaluate the balance of knowledge, skills and experience on the Board of
Directors, as well as the conditions that the candidates must meet to cover vacancies (applicable legal
and suitability requirements, inter alia), evaluating the time commitment considered necessary so that
they can carry out their duties, according to the needs of the corporate bodies.
Thus, the Appointments and Corporate Governance Committee will develop rotation and selection
processes for directors as part of the process of progressive and systematic rotation of the corporate
bodies with a view to ensuring that the structure and composition of the Board remains balanced and in
line with the needs of the Bank at all times, having directors with different profiles, knowledge, training,
experience and qualities.
Within these processes, the Committee will ensure that diversity is promoted and that, in general, there
are no implicit biases that may lead to any form of discrimination.
It shall also ensure that these processes facilitate the selection of a sufficient number of female directors
to guarantee a balanced representation of men and women, with the aim that female directors represent
at least 40% of the Board by the end of the 2022 financial year and beyond, with the figure not dropping
below 30% prior to this, while endeavouring to ensure that women who match the professional profile
sought are included amongst potential candidates.
Additionally, the aim is for the composition of the Board of Directors to feature an appropriate balance
between the different types of director, for non-executive directors to represent an ample majority over
executive directors and for the number of independent directors to account for at least 50% of the total
seats.
The corporate bodies will also be assessed to ensure that they have a mix of individuals who have
experience and knowledge of the Bank, the Group, its businesses and the financial sector in general, as
well as others who have training, skills, knowledge and experience in other areas and sectors relevant to
the Bank.
In any case, BBVA's corporate bodies may take any other relevant diversity factor into consideration to
adapt the composition of the corporate bodies to the needs of the Bank. They may take into account
criteria such as gender diversity, academic profile, professional experience, knowledge, disability, origin or
age, thus being able to achieve an adequate balance.
In the performance of its functions, the Appointments and Corporate Governance Committee may employ
external services to select potential candidates, when it deems this necessary or appropriate.
Duration of term and termination:
The directors will hold their position for the term set out in the company Bylaws (that is, three years, after
which they may be reappointed one or more times for an additional three-year term) or, if they have been
co-opted, until the first General Shareholders' Meeting has been held. They will resign from their post
when the term for which they were appointed expires, unless they are re-appointed.
Directors must also inform the Board of Directors of any circumstances affecting them that could harm the
company's standing and reputation, and any circumstances that may have an impact on their suitability
for their role. Directors must offer their resignation to the Board and accept the Board's decision regarding
their continuity in office. Should the Board decide against their continuity, they are required to tender their
resignation, in the circumstances listed in section C.1.19 below.
In any event, directors will resign from their posts upon reaching 75 years of age and must submit their
resignation at the first meeting of the Bank's Board of Directors held after the General Shareholders'
Meeting approving the accounts for the financial year in which they reach said age.
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C.1.17 Explain the extent to which the annual evaluation of the board has led to significant changes in its
internal organisation and in the procedures applicable to its activities:
Description of changes
Article 17 of the Regulations of the Board of Directors establishes that the Board shall evaluate the quality
and efficiency of its functioning, on the basis of the report submitted to it by the Appointments and
Corporate Governance Committee.
The BBVA Board of Directors carried out its self-assessment according to the process described in the
following section, in the context of the evolution and constant improvement of BBVA's Corporate
Governance System, in such a way that it remains aligned at all times to the needs of the corporate
bodies, to the environment in which the Group operates, and to the regulatory requirements and best
practices.
This has enabled the corporate bodies to continue to deepen the implementation of the various
improvement measures resolved by the Board over the course of the last few financial years.
Thus, the following conclusions from the 2021 evaluation process were of particular note:
The maintenance of an adequate structure and composition of the corporate bodies, following the re-
election processes of seven directors (six of them independent) which culminated in the 2021
general meeting. This composition allows the Bank to have directors with outstanding professional
backgrounds with diverse profiles and a high level of dedication when it comes to carrying out their
duties. All of which guarantees an adequate knowledge of the environment, activities, strategies and
risks of the Bank and its Group by the corporate bodies and contributes to the enhanced
performance of their functions.
The existence of a large majority of independent directors (two thirds of the total) and a female
representation of at least 30% of the total (a target applicable to the 2021 financial year).
The significant improvements implemented in the decision-making process of the corporate bodies,
as well as in the exercise of their supervisory and control functions, where progress has been made
in both the role of the committees and the information model, as well as in the Board's own dynamics
in dealing with matters.
The constant adaptation of the dynamics of the corporate bodies' meetings when it comes to the
evolution of the pandemic.
The measures aimed at ensuring that there is constant interaction between the Board, its committees
and the executive team for the analysis of all relevant information, including on the evolution of the
pandemic and its management by the Bank, as well as the supervision and control of the executive
team, either directly by the Board, through the committees, within the framework of their respective
functions.
The mechanisms that have enabled corporate bodies to increase the time spent on issues of
greatest relevance to the Group, in particular with regard to their different strategic approaches and
progress in the area of sustainability.
In all of this, the Bank's corporate bodies sought to keep BBVA's Corporate Governance System adapted
to the reality, circumstances and needs of the Bank and, consequently, to emphasise the importance
attributed to ensuring its solidity and resilience under all circumstances.
In this regard, indicate that on the evaluation process for 2021 likewise, the following issues have been
detected for continuous improvement: increase the participation of the Appointments and Corporate
Governance Committee in planning the succession of the holders of key functions, as well as continue
developing the supervision of the Corporate Governance Policy of the Group, simplify the information
provided to the corporate bodies to improve the efficiency of their sessions; and strengthen the integration
of the second line of defense within the area of Regulation and Internal Control.
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Describe the evaluation process and the evaluated areas conducted by the board of directors,
assisted, where applicable, by an external consultant, regarding the functioning and composition
of the board, its committees and any other area or aspect that was evaluated.
Description of the evaluation process and the areas evaluated
In accordance with Article 17 of the Regulations of the Board of Directors, the Board assesses the quality
and efficiency of its operation, as well as the performance of the duties of the Chairman of the Board,
starting, in each case, with the report submitted to it by the Appointments and Corporate Governance
Committee. The Board of Directors also evaluates the performance of the Chief Executive Officer, based
on the report by the Appointments and Corporate Governance Committee, which includes the evaluation
performed by the Executive Committee. Finally, the Board of Directors also assesses the operation of its
committees, on the basis of the reports submitted to it by the latter.
The evaluation process carried out in relation to the 2021 financial year consisted of a thorough analysis
and evaluation of the quality and efficiency of the functioning of the corporate bodies and the performance
of the Chairman and the Chief Executive Officer. This evaluation was carried out by the Appointments and
Corporate Governance Committee, taking into account several aspects, such the Board's self-
assessment for the 2020 financial year, the directors' view of the Bank, and the various reports issued,
described below.
On this basis, the Board of Directors evaluated: the quality and efficiency of the operation of the Board of
Directors; the performance of the duties of the Chairman and the Chief Executive Officer; and the
functioning of the Board Committees; as detailed below.
The Board of Directors has analysed the quality and efficiency of its functioning in the 2021 financial
year, for which it has used the work carried out by the Appointments and Corporate Governance
Committee, as contained in its report on the quality and efficiency of the operation of the Board, in
which the following issues have been analysed in detail, among others: the structure, size and
composition of the Board of Directors and its committees, in line with the points in sections C.1.5,
C.1.6 and C.1.7; the independence and suitability of the directors, as well as the degree of
dedication of the members of the Board, (in particular, the chair of each of the committees), which
the Bank requires for the proper execution of the duties of director and the proper operation of the
corporate bodies; and the functioning of the Board and the committees, including the decision-
making process, the performance of supervision and control functions, and the development of the
corporate bodies' meetings during the financial year.
The Board has also analysed the outcome of the opinions obtained from the directors on the above
issues through personal interviews with Board members, these interviews having been led by the
Lead Director for non-executive directors and by the Chair of the Committee for executive directors.
Furthermore, and within the framework of its competence to determine the Board's assessment
procedure, in 2021, the Committee determined the desirability of incorporating the expert advice of
an independent external firm, Following the provisions of the Good Governance Code of Listed
Companies published by the CNMV as to the desirability of having the support of an external
consultant in carrying out the assessment every three years (where 2018 was the financial year in
which the last analysis by an external party took place).
This advice has been carried out by the company Promontory Financial Group (Promontory), after
the verification of its independence by the Appointments and Corporate Governance Committee, and
it has allowed that company – which also carried out the external analysis in 2018 – to carry out an
independent and in-depth review of the evolution of BBVA's Corporate Governance System in the
last three financial years, including, in particular, the various improvement measures implemented.
Promontory submitted its report of conclusions to the Appointments and Corporate Governance
Committee and the Board of Directors at the beginning of the 2022 financial year.
The process described has the objective of ensuring that the Board's assessment is carried out on
the basis of a combination of elements that will provide Board members with an overall view of the
development of their functions, in addition to the good governance recommendations established in
this area.
The evaluation of the performance of the duties of the Chairman of the Board of Directors, which was
led by the Lead Director in accordance with Article 21 of the Regulations of the Board, was carried
out by the Board on the basis of the report by the Appointments and Corporate Governance
Committee (in accordance with Article 5 of the Regulations of the Appointments and Corporate
Governance Committee) which details the key elements of the Chairman's performance for the 2021
financial year.
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The evaluation of the performance of the duties of the Chief Executive Officer was carried out by the
Board on the basis of the report by the Appointments and Corporate Governance Committee,
including the assessment carried out in this respect by the Executive Committee (in accordance with
Article 17 of the Regulations of the Board) which details the key elements of the Chief Executive
Officer's performance for the 2021 financial year.
In addition, the Board assessed the quality and efficiency of the functioning of each Committee on the
basis of the reports submitted by their respective Chairs, as described in Section H of this Report.
C.1.18For those financial years in which an external consultant assisted with the evaluation, provide
details of any business relationships that the consultant or any entity in their group maintains with
this company or any company in its group.
The independent external expert who has aided in the Board of Directors assessment process has
intervened throughout the financial year in the provision of other consulting services for the Company,
and there are no known significant business relationships between the Company and the external
consultant or any other company in its group.
Furthermore, it is indicated that the external expert who has assisted in the Board of Directors
assessment process has not advised the company on appointment of directors or senior managers or
on remuneration systems.
C.1.19 Indicate the circumstances under which directors are obliged to resign.
In addition to the circumstances established in applicable law, directors will resign from their post when
the term for which they were appointed expires, unless they are re-appointed.
Accordingly, as set forth in Article 12 of the Regulations of the Board of Directors, directors must offer
their resignation to the Board of Directors and accept the Board's decision regarding their continuity in
office. Should the Board decide against their continuity, they are required to tender their resignation, in
the following circumstances:
If they find themselves in circumstances deemed incompatible or prohibited under current
legislation, in the Bylaws or in the Regulations of the Board of Directors.
When significant changes occur in their personal or professional situation that may affect the status
under which they were appointed to the Board.
When they are in serious dereliction of their duties as director;
When, for reasons attributable to them, acting in their capacity as director, serious damage has
been done to the Company's net worth, standing or reputation; or
When they are no longer fit to hold the position of director at the Bank.
C.1.20Are supermajorities, other than those provided for by law, required for any type of decision?
No
Where applicable, describe the differences.
C.1.21Explain whether there are specific requirements, other than those relating to directors, to be
appointed chairman of the board of directors.
No
C.1.22Indicate whether the bylaws or regulations of the board establish an age limit for directors:
Yes
Age limit
Group Executive Chairman
-
Chief Executive Officer
-
Director
75
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Remarks
As stipulated in Article 4 of the BBVA Regulations of the Board of Directors, directors will resign from their posts, in all
circumstances, upon reaching 75 years of age, and must submit their resignation at the first meeting of the Bank's Board
of Directors held after the General Shareholders' Meeting approving the accounts for the financial year in which they reach
said age.
C.1.23Indicate whether the bylaws or regulations of the board establish a limited term or other stricter
requirements for independent directors in addition to those provided for by law:
No
C.1.24Indicate whether the bylaws or regulations of the board of directors establish specific rules for
proxy voting within the board of directors in favour of other directors, how this is carried out and,
in particular, the maximum number of proxies that a director may have and whether there are any
restrictions as to what types of directors may be appointed as a proxy, beyond the limitations
provided for by law. Where applicable, provide a brief description of these rules.
Article 5 of the BBVA Regulations of the Board of Directors establishes that directors are required to
attend meetings of the corporate bodies of which they form part, unless they have a justifiable reason
for not doing so. Directors will participate in the deliberations, discussions and debates on matters
submitted for their consideration and must personally attend the meetings held.
However, as set forth in Article 26 of the Regulations of the Board of Directors, if it is not be possible for
a director to attend a meeting of the Board of Directors, this director may authorise another director to
act as their proxy and cast votes on their behalf, by sending a letter or email to the Company with the
information needed by the proxy director to follow the absent director's instructions. Applicable
legislation states, however, that non-executive directors may only grant proxy to another non-executive
director. In addition, this same system applies to attendance at meetings of Board of Directors
committees.
C.1.25Indicate the number of meetings that the Board of Directors has held during the financial year. In
addition, where applicable, indicate how many times the board met without the chairman in
attendance. For calculation purposes, the chairman will be deemed to have been in attendance if
represented by a proxy provided with specific instructions.
Number of board meetings
15
Number of board meetings without the chairman in attendance
0
Indicate how many meetings were held by the lead director with the other board members, without
any executive director in attendance or represented:
Number of meetings
66
Remarks
BBVA's Board of Directors has a Lead Director who performs the duties set forth in the applicable legislation, as well as
those stipulated by Article 21 of the Regulations of the Board of Directors.
With regard to the duties assigned to this position, during the financial year, the Lead Director maintained ongoing
contact, held recurring meetings and had conversations with other directors of the Bank in order to seek their opinions on
the corporate governance and operation of the Bank's corporate bodies.
In addition, in accordance with Article 37 of the Regulations of the Board, the Lead Director held and coordinated monthly
meetings of non-executive directors, which took place following the meetings of the Board of Directors.
Furthermore, as of the date of this report, the Lead Director serves as Chair of the Risk and Compliance Committee and
as a member of the Appointments and Corporate Governance Committee, which are composed of non-executive directors
with a majority of independent directors. In addition, the Lead Director has held individual meetings with non-executive
directors within the framework of the Board's annual self-assessment process, in addition to those meetings described
above, in order to fully fulfil his duties.
In addition to the above, it should be noted that the number of meetings indicated does not include those informal
meetings that the Lead Director frequently holds with the other directors of the Bank since, due to their very nature, there
is no record of them nor are they documented.
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Indicate how many meetings were held by the board committees during the financial year:
Number of meetings of the executive committee
22
Number of meetings of the audit committee
15
Number of meetings of the appointments and corporate governance committee
5
Number of meetings of the remunerations committee
7
Number of meetings of the risk and compliance committee
22
Number of meetings of the technology and cybersecurity committee
8
C.1.26Indicate how many meetings were held by the board of directors during the financial year and
provide details on the attendance of its members:
Number of meetings attended in person by at least 80% of the directors
15
% of in-person attendance of the total number of votes cast during the financial year
98.67%
Number of meetings where all directors, or proxies granted with specific instructions, attended in
person
15
% of votes cast by directors attending in person and through proxies granted with specific instructions
of the total number of votes cast during the financial year
100%
Remarks
The Board of Directors holds monthly ordinary meetings in accordance with the annual schedule of ordinary meetings
drawn up before the beginning of the financial year, and extraordinary meetings as often as deemed necessary.
In addition, the Board of Directors meetings were held remotely, connecting all its members through remote means of
communication that allowed attendees to be recognised, as well as to interact and contribute in real time, guaranteeing
the unity of the event. Meetings were also held in person, always taking into account the evolution of the pandemic caused
by the coronavirus and the measures taken in this regard by the authorities.
C.1.27Indicate whether the individual or consolidated annual financial statements that are being
presented to the board for approval have been certified beforehand:
No
Where appropriate, identify the person(s) who has/have certified the company's individual and
consolidated annual financial statements prior to board approval:
C.1.28Explain the mechanisms, if any, established by the board of directors to ensure that the annual
financial statements presented by the board of directors to the general shareholders' meeting are
prepared in accordance with accounting regulations.
Article 32 of the BBVA Regulations of the Board of Directors specifies that the main task of the Audit
Committee, which is composed exclusively of independent directors, is to assist the Board of Directors in
supervising the preparation of the financial statements and public information, as well the relationship with
the external auditor and the Internal Audit area.
In this regard, in accordance with Article 5 of the Regulations of the Audit Committee, it is the
responsibility of the Audit Committee to oversee the process of preparing and reporting financial
information and submit recommendations or proposals on safeguarding the integrity thereof to the Board
of Directors.
It is also the responsibility of the Audit Committee to analyse all financial information and in the rest of the
required financial information and any related non-financial information contained in the annual, half-
yearly and quarterly financial statements of both the Bank and its consolidated Group, prior to their
submission to the Board of Directors and with sufficient depth so as to verify their accuracy, reliability,
adequacy and clarity.
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It is also the Committee's responsibility to review the correct application of accounting criteria, as well as
all relevant changes relating to the accounting principles used and the presentation of the financial
statements, including the accurate demarcation of the consolidation perimeter.
Similarly, in accordance with Article 5 of the Regulations of the Audit Committee, said Committee is
responsible for monitoring the effectiveness of the Company's internal control and risk management
systems in the preparation and presentation of financial information (including tax-related risks).
In the performance of these functions, the Audit Committee maintains direct and ongoing contact with the
heads of the area in the Group responsible for Accounting functions through monthly meetings,
monitoring the evolution of the main figures on the Balance Sheet and the Income Statement of the Bank
and its Group each month; overseeing the accounting policies, practices and principles as well as the
valuation criteria followed by the Bank and the Group during the process of preparing and submitting the
corresponding financial information; and analysing changes made in relation to the main applicable
accounting regulations, as well as the main impacts that their incorporation has had on the financial
information of the Bank and its Group. To this end, the Committee had all of the information that it
required, with the level of aggregation deemed appropriate.
In addition, given that the external audit is one of the core elements in the chain of control mechanisms
established to ensure the quality and integrity of the financial information, in accordance with the
Regulations of the Audit Committee, it is the Committee's responsibility to check, at appropriate intervals,
that the external audit schedule of work is being conducted under the agreed conditions, and that this
satisfies the requirements of the competent authorities and the corporate bodies.
Moreover, it will require the auditor to periodically—at least once a year—provide an evaluation of the
quality of the internal control procedures regarding the preparation and presentation of the Group's
financial information, discussing with the auditor any weaknesses in the internal control system identified
during the audit, without undermining its independence, to then be able to submit recommendations or
proposals to the Board of Directors, along with the deadline for their follow-up.
The Committee will also be apprised of any infringements, situations requiring adjustments or anomalies
that may be detected during the external audit and are material in nature, i.e. those that, in isolation or as
a whole, could cause significant and substantive harm to the Group's net worth, earnings or reputation.
Discernment of such matters will be at the discretion of the external auditor who, if in doubt, must opt to
report on them.
These matters are carefully considered by the Audit Committee, which maintains direct and ongoing
contact with the external auditors through monthly meetings not attended by the Bank's executives. At
these meetings, the auditors provide detailed information on their work and the results thereof, which
enables the Committee to continuously monitor said work and the conclusions thereof, ensuring that it is
performed under optimal conditions and without interference from management.
C.1.29 Is the secretary of the board a director?
No
If the secretary is not a director, complete the following table:
Name or corporate name of the secretary
Representative
Domingo Armengol Calvo
-
C.1.30Indicate the specific mechanisms established by the company to preserve the independence of
the external auditors, and, if any, the mechanisms to preserve the independence of financial
analysts, investment banks and rating agencies, including how legal measures have been
implemented in practice.
As set forth in the Regulations of the Audit Committee, one of the Committee's functions, described in the
following Section C.2.1, is to guarantee the independence of the statutory auditor through a dual
approach:
Avoiding any possibility that the auditor's warnings, opinions or recommendations may be
adversely influenced. To this end, the Committee must ensure that compensation for the auditor's
work does not compromise either its quality or independence, in compliance with the account
auditing legislation in force at any given moment.
Establishing incompatibility between the provision of audit and consulting services, unless they are
tasks required by supervisors or the provision of which by the auditor is permitted by applicable
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legislation, and there are no alternatives on the market that are equal in terms of content, quality or
efficiency to those provided by the auditor, in which case, agreement by the Committee will be
required, and this decision may be delegated in advance to its Chair. The auditor will be prohibited
from providing unauthorised services outside the scope of the audit, in compliance with the auditing
legislation in force at any given moment.
This matter is carefully considered by the Audit Committee, which holds meetings with the auditor's
representatives at each of the monthly meetings it has, without Bank executives in attendance, to gain a
detailed understanding of any issues that may hinder the audit process, the progress and quality of the
work carried out, and to confirm independence in the performance of its work.
The Committee also continually oversees the engagement of additional services to guarantee compliance
with the Regulations of the Audit Committee and with applicable legislation and thus the independence of
the auditor, in accordance with the Bank's internal procedure established for these purposes.
Moreover, in accordance with the provisions of Point f), Section 4 of Article 529 quaterdecies of the
Spanish Corporate Enterprises Act and Article 5 of the Regulations of the Audit Committee, each year
before the audit report is issued, the Committee must issue a report expressing its opinion on whether or
not the independence of the auditor has been compromised. This report must, in all cases, contain a
reasoned assessment of the provision of each and every kind of additional service provided to the Group
companies, considered individually and collectively, except the legal audit and those relating to
independence or the regulations on audit activity. Each year, the auditor must issue a report confirming its
independence via-à-vis BBVA or entities linked to BBVA, either directly or indirectly, with detailed and
itemised information on any kind of additional services provided to these entities by the external auditor,
or by the individuals or entities linked to it, as set out in the consolidated text of the Spanish Account
Auditing Act.
The relevant auditor and Audit Committee reports confirming the statutory auditor's independence with
respect to the 2021 financial year have been issued, in compliance with the legislation in force.
In addition, as BBVA's shares are listed on the New York Stock Exchange, it is subject to compliance with
the Sarbanes Oxley Act and its implementing regulations.
The Board of Directors also has a policy in place for communication and interaction with shareholders and
investors. The policy is governed by the principle of equal treatment for all shareholders and investors,
who are in the same position in terms of information, involvement and the exercise of their rights as
shareholders and investors, inter alia.
Moreover, this policy contains the principles and channels established in relation to shareholders and
investors, which govern, where applicable, BBVA relations with other stakeholders, such as financial
analysts, Bank share management companies and custodians, and proxy advisors, among others.
C.1.31Indicate whether the company has changed its external auditor during the financial year. If so,
identify the incoming and outgoing auditors:
No
If there were any disagreements with the outgoing auditor, explain these disagreements:
No
C.1.32 Indicate whether the auditing firm does any other work for the company and/or its group other
than audit work. If so, state the amount of fees received for such work and the percentage that
the aforementioned amount represents of the total fees billed to the company and/or its group for
audit work:
Yes
Company
Group
companies
Total
Amount of non-audit
work (thousands of euro)
20
185
205
Amount of non-audit work/total amount billed by
the auditing firm (%)
0.15%
1.46%
0.78%
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C.1.33Indicate whether the audit report on the annual financial statements for the previous financial year
contained qualifications. If so, indicate the reasons given by the chair of the audit committee to
the shareholders at the General Meeting to explain the content and scope of such qualifications.
No
C.1.34Indicate the number of consecutive financial years during which the current auditing firm has
been auditing the individual and/or consolidated annual financial statements of the company.
Likewise, indicate the total number of financial years audited by the current auditing firm as a
percentage of the total number of years in which the annual financial statements have been
audited:
Individual
Consolidated
Number of consecutive financial years
5
5
Number of financial years audited by the current auditing firm/
number of financial years the company or its group have been audited (%)
23.81%
23.81%
C.1.35 Indicate whether there is a procedure in place (and provide details, where applicable) whereby
directors are provided with the information they need with sufficient time to be able to prepare for
meetings of the management bodies:
Yes
Details of the procedure
As set forth in Article 5 of the Regulations of the Board of Directors, prior to the meetings, directors will be
provided with the information needed to form an opinion with respect to the matters within the remit of the
Bank's corporate bodies, and may ask for any additional information and advice required to perform their
duties. They may also ask the Board of Directors for external expert help for any matters put to their
consideration whose special complexity or importance so requires.
These rights will be exercised through the Chairman or Secretary of the Board of Directors, who will
attend to requests by providing the information directly or by establishing suitable arrangements within the
organisation for this purpose, unless a specific procedure has been established in the regulations
governing the Board of Directors' committees.
Furthermore, as set forth in Article 28 of the Regulations of the Board of Directors, the directors will be
provided with such information or clarifications as deemed necessary or appropriate with regards to the
matters to be discussed at the meeting, either before or after the meetings are held.
In addition, BBVA's information model ensures that decisions are made on the basis of complete,
comprehensive, appropriate and consistent information, prepared in accordance with common principles
so that analyses carried out by the corporate bodies are based on the correct data, thus allowing directors
to perform their duties to the best of their ability.
Thus, the Bank's corporate bodies have a procedure in place for checking the information submitted for
consideration, coordinated by the Board's Secretariat with the departments responsible for the
information, in order to provide directors with complete, comprehensive, appropriate and consistent
information in sufficient time for the meetings of the Bank's various corporate bodies. Prior to such
meetings, information is made available to the Bank's corporate bodies via an online system, to which all
members of the Board have access.
C.1.36Indicate and, where applicable, provide details regarding whether the company has established
rules that require directors to report and, if applicable, resign in the event they are affected by
circumstances that, whether or not related to their actions at the company itself, could harm the
company's standing and reputation:
Yes
Explanation of the rules
As set forth in Article 12 of the Regulations of the Board of Directors, directors must also inform the Board
of Directors of any circumstances that may affect them and harm the Company's standing and reputation,
and any circumstances that may have an impact on their suitability to perform their role.
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Directors must offer their resignation to the Board of Directors and accept its decision regarding their
continuity in office. Should the Board decide against their continuing, they are required to tender their
resignation when, for reasons attributable to the directors in their status as such, serious damage has
been done to the Company's net worth, standing or reputation or when they are no longer suitable to hold
the status of director at the Bank, among other circumstances referred to in Section C.1.19 of this report.
C.1.37 Indicate, unless there have been special circumstances recorded in the minutes, whether the
board was informed or otherwise came to know of any situation concerning a director, whether or
not related to their actions at the company itself, that could harm the company's standing and
reputation:
No
C.1.38 Detail any significant agreements entered into by the company that are coming into force, or were
amended or concluded, as a result of a change in the control of the company stemming from a
public takeover bid, and the effects thereof.
The Company has not reached any significant agreements that are coming into force, or were amended
or concluded as a result of a change in the control of the Company stemming from a public takeover
bid.
C.1.39 Identify, on an individual basis when referring to directors and in the aggregate for all other cases,
and indicate in detail, any agreements between the company and its directors, managers or
employees that provide for severance pay (guarantee or golden parachute clauses) in the event
such persons resign or are wrongfully dismissed or if the contractual relationship comes to an end
owing to a public takeover bid or other type of transaction.
Number of beneficiaries
61
Beneficiary type
Description of the agreement
61 managers and employees
The Bank has no payment or severance commitments to directors.
As at 31 December 2021, in accordance with the provisions of their contracts, 61
managers and employees are entitled to a severance pay in the event of leaving
on grounds other than their own will, retirement, disability or serious dereliction of
duties. Its amount will be calculated by factoring in the fixed elements of the
Bank employee's salary and length of service and will not, under any
circumstances, be paid in the event of dismissal for misconduct at the employer's
decision on grounds of the employee's serious dereliction of duties.
Indicate whether, in addition to the circumstances provided for by law, these contracts are
required to be communicated to and/or approved by bodies of the company or its group. If so,
specify the procedures, the circumstances provided for and the nature of the bodies responsible
for such approval or communication:
Board of directors
General meeting
Body that authorises the clauses
Yes
No
YES
NO
Is the general meeting informed of these clauses?
X
Remarks
The Board of Directors approves resolutions relating to the basic contractual conditions of members of Senior Management,
pursuant to the provisions of Article 17 of the Regulations of the Board and at the proposal of the Remunerations Committee,
which are hereby notified to the General Meeting through this Report and through the information contained in the Annual
Financial Statements, but does not approve the conditions applicable to other employees.
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C.2Committees of the board of directors
C.2.1 Detail all of the committees of the board of directors, their members and the proportion of
executive, proprietary, independent and other external directors sitting thereon:
EXECUTIVE COMMITTEE
Name
Position
Type
Carlos Torres Vila
Chair
Executive
Onur Genç
Member
Executive
José Miguel Andrés Torrecillas
Member
Independent
Jaime Caruana Lacorte
Member
Independent
José Maldonado Ramos
Member
Other external
Susana Rodríguez Vidarte
Member
Other external
% of executive directors
33.33%
% of proprietary directors
0%
% of independent directors
33.33%
% of other external directors
33.33%
Explain the functions that have been delegated or assigned to this committee, other than those that
have already been described in Section C.1.9, and describe the procedures and organisational and
operational rules of the committee. For each of these functions, indicate its most significant actions
during the financial year and how it has, in practice, exercised each of the functions attributed to it,
whether by law, in the bylaws or in other corporate resolutions.
Pursuant to Article 30 of BBVA's Regulations of the Board of Directors and Article 1.2 of its own
Regulations, the Executive Committee will be made aware of matters that the Board, as required by law,
the Bylaws, the Regulations of the Board or its own Regulations, resolves to delegate to it.
In particular, in accordance with the powers conferred on it by Article 5 of the Regulations of the Executive
Committee, the Committee performs the following functions:
Supporting the Board in its decision-making:
I.In relation to strategy: establishment of the bases on which proposals are prepared and prior
analysis of proposals submitted to the Board regarding the Strategic Plan or other strategic
decisions such as the Risk Appetite Framework (RAF); prior analysis of the strategic and
financial aspects of proposals submitted to the Board regarding corporate operations that fall
within its decision-making remit; and decision-making or implementation of the mandates
which are expressly delegated to it by the Board in these areas, once the decisions within its
remit have been adopted.
II.In relation to budgets: prior analysis of budget proposals submitted to the Board; decision-
making within its remit with regard to the implementation of the budget approved by the Board;
and analysis of deviations from the approved budget.
III.In relation to finance: establishment of the bases on which proposals are prepared and prior
analysis of proposals submitted to the Board regarding the funding plan, the capital and
liquidity structure and the Bank's dividend policy; and decision-making on the implementation
of mandates conferred upon it by the Board in these areas.
IV.In relation to business risk: analysis of matters relating to business risk in the proposals and
plans submitted to the Board; and, in relation to reputational risk, analysis, evaluation and
management of matters relating to reputational risk.
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Prior reporting of policies submitted to the Board and approval of Company and Group general
policies: analysis, prior to their consideration by the Board, of the general Group and Company
policies that, in accordance with the law or internal regulations, must be approved by the Board,
except for policies relating to issues handled by other Board committees, which will be approved or
reported to the Board beforehand by the appropriate committee.
Oversight and control of the following matters: (i) Group activity and results; (ii) budgetary monitoring;
(iii) progress of the Strategic Plan, by analysing key performance indicators established for this
purpose; (iv) monitoring of the Group's funding and liquidity plan and capital situation, as well as the
activities of the Assets and Liabilities Committee; (v) monitoring of changes in the risk profile and
core metrics defined by the Board; (vi) share-price performance and changes in shareholder
composition; (vii) analysis of the markets in which the Group operates; and (viii) progress of projects
and investments agreed within its remit, as well as those agreed by the Board within the strategic
sphere.
Decision-making powers on the following matters: (i) investments and divestments between
EUR 50 million and EUR 400 million, unless they are of a strategic nature, in which case they will be
the Board's responsibility; (ii) plans and projects that are considered to be of importance to the Group
and that arise from its activities, and that are not within the remit of the Board; (iii) decisions
regarding the assumption of risks that exceed the limits set by the Board, which must be reported to
the Board at its first meeting thereafter for ratification; (iv) granting and revoking of the Bank's
powers; (v) proposals for the appointment and replacement of directors in the Bank's subsidiaries or
affiliates with more than EUR 50 million in equity; and (vi) compliance so that executive directors may
hold management positions in subsidiaries, in which the Bank holds a direct or indirect controlling
interest, or in the Group's affiliate companies.
The Regulations of the Executive Committee set out the operational principles of the Committee and lay
down the basic rules of its organisation and operation.
The Regulations of the Executive Committee specifically provide that the Committee will meet whenever it
is called to do so by its Chair, who is empowered to call the Committee and to set the agenda, and also
set out the procedure for calling ordinary and extraordinary meetings.
For the proper performance of its functions, the Committee will have available, where necessary, the
reports of the relevant Board committees on matters within their remits, and may request as a matter of
relevance the attendance of the chairs of those committees at its own meetings where such reports are to
be dealt with.
Other aspects of the organisation and operation of the Committee shall be dealt with in the Regulations of
the Committee itself. All other matters not provided for in the aforementioned Regulations will be subject
to the Regulations of the Board, insofar as they are applicable.
The most significant actions carried out by the Executive Committee in the 2021 financial year are
detailed in Section H of this Report.
AUDIT COMMITTEE
Name
Position
Type
Jaime Caruana Lacorte
Chair
Independent
José Miguel Andrés Torrecillas
Member
Independent
Belén Garijo López
Member
Independent
Lourdes Máiz Carro
Member
Independent
Ana Peralta Moreno
Member
Independent
% of proprietary directors
0%
% of independent directors
100%
% of other external directors
0%
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Explain the functions that have been assigned to this committee, including, where applicable, any that are
in addition to those provided for by law, and describe the procedures and organisational and operational
rules of the committee. For each of these functions, indicate its most significant actions during the
financial year and how it has, in practice, exercised each of the functions attributed to it, whether by law,
in the bylaws or in other corporate resolutions.
The main task of the Audit Committee is to assist the Board of Directors in overseeing the preparation of
the financial statements and public information, and the relationship with the external auditor and the
Internal Audit area.
More specifically, in accordance with the powers assigned to it by Article 5 of the Regulations of the Audit
Committee, and notwithstanding any other functions assigned to it by law, by the Bank's internal
regulations or by resolution of the Board the Audit Committee is entrusted with the following functions,
inter alia:
In relation to overseeing the financial statements and public information:
To oversee the process of preparing and reporting financial information and to submit
recommendations or proposals to the Board for safeguarding data integrity.
Analyse, prior to their submission to the Board and in enough detail to guarantee their accuracy,
reliability, sufficiency and clarity, the financial statements of the Bank and of its consolidated Group
contained in the annual, six-monthly and quarterly reports, as well as all other required financial and
related non-financial information.
Review the necessary consolidation perimeter, the correct application of accounting criteria, and all
the relevant changes relating to the accounting principles used and the presentation of the financial
statements.
Monitor the effectiveness of the Company's internal control as well as its risk management systems,
in terms of the process of preparing and reporting financial information, including tax-related risks,
and discuss with the auditor any significant weaknesses detected in the internal control system
during the audit, without undermining its independence.
In relation to the Internal Audit function:
Propose the selection, appointment, re-election and removal of the Head of the Internal Audit
function to the Board of Directors; monitor the independence, effectiveness and functioning of the
Internal Audit function; analyse and set objectives for the Head of the Internal Audit function and
conduct a performance evaluation; ensure that the Internal Audit function has the necessary material
and human resources; and analyse and, where appropriate, approve the annual work plan for the
Internal Audit function.
Receive monthly information from the Head of the Internal Audit function regarding the activities
carried out by it, and regarding any incidents and obstacles that may arise, and verify that Senior
Management takes into account the conclusions and recommendations of the reports; and also
follow up on these plans.
To be aware of the audited units' degree of compliance with corrective measures previously
recommended by the Internal Audit area and inform the Board of those cases that may involve a
significant risk for the Group.
In relation to the external audit process:
Submit to the Board any proposals for the selection, appointment, re-election and replacement of the
external auditor, taking responsibility for the selection process in accordance with applicable
regulations, as well as for the engagement terms, and periodically obtain information from the
external auditor on the external audit plan and its execution, in addition to preserving its
independence in the performance of its functions.
Ensure the independence of the auditor: (i) by avoiding any possibility that the auditor's warnings, opinions
or recommendations may be adversely influenced, ensuring that compensation for the auditor's work does
not compromise either its quality or independence; and (ii) by establishing incompatibility between the
provision of audit and consulting services, unless they are tasks required by supervisors or the provision of
which by the auditor is permitted by applicable legislation, and there are no alternatives on the market that
are equal in terms of content, quality or efficiency to those provided by the auditor, in which case,
agreement by the Committee will be required.
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Establish appropriate relationships with the statutory auditor in order to receive information regarding any
issues that may pose a threat to their independence and any other issues related to the account audit
process.
Where appropriate, authorise the provision of additional services by the auditor or associated
persons or entities, excluding prohibited services, as required by applicable regulations in each case,
under the terms provided for in auditing legislation.
Issue, on an annual basis and before the audit report is issued, a report expressing an opinion on
whether the statutory auditor's independence has been compromised. This report must contain a
reasoned assessment of each of the additional services mentioned in the previous section,
considered individually and collectively, over and above the legal audit and in relation to the
independence requirements or to the rules governing the account auditing process.
Ensure that the auditor holds an annual meeting with the full Board of Directors to inform it of the
work undertaken and developments in the Company's risk and accounting situations.
The most significant actions and work carried out by the Audit Committee in the 2021 financial year, as
well as its organisational and operational rules, are detailed in Section H of this Report.
Identify the directors who are members of the audit committee and have been appointed on the basis of
their knowledge and experience of accounting, auditing or both, and specify the date on which the chair of
this committee was appointed to the position.
Names of the directors with experience
Jaime Félix Caruana Lacorte
José Miguel Andrés Torrecillas
Belén Garijo López
Lourdes Máiz Carro
Ana Cristina Peralta Moreno
Date of appointment of the chair to the position
29 April 2019
APPOINTMENTS AND CORPORATE GOVERNANCE COMMITTEE
Name
Position
Type
José Miguel Andrés Torrecillas
Chair
Independent
Belén Garijo López
Member
Independent
José Maldonado Ramos
Member
Other external
Juan Pi Llorens
Member
Independent
Susana Rodríguez Vidarte
Member
Other external
% of proprietary directors
0%
% of independent directors
60%
% of other external directors
40%
Explain the functions that have been assigned to this committee, including, where applicable, any that
are in addition to those provided for by law, and describe the procedures and organisational and
operational rules of the committee. For each of these functions, indicate its most significant actions
during the financial year and how it has, in practice, exercised each of the functions attributed to it,
whether by law, in the bylaws or in other corporate resolutions.
The main task of the Appointments and Corporate Governance Committee is to assist the Board of
Directors in matters relating to the selection and appointment of members of the Board of Directors; the
assessment of their performance; the drafting of succession plans; the Bank's Corporate Governance
System; and the oversight of the conduct of directors and any conflicts of interest that may affect them.
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Notwithstanding any others assigned to it by the law, the internal regulations of the Bank or by decision
of the Board of Directors, the Appointments and Corporate Governance Committee has, among others,
the following functions:
1.Submit proposals to the Board of Directors for the appointment, re-appointment or removal of
independent directors and report on proposals for the appointment, re-appointment or removal of
the remaining directors.
2.Propose to the Board of Directors the selection and diversity policies for members of the Board.
3.Establish a target for representation of the underrepresented gender on the Board of Directors and
draw up guidelines on how to reach that target.
4.Analyse the structure, size and composition of the Board of Directors, at least once per year, when
assessing its operation.
5.Analyse the suitability of the members of the Board of Directors.
6.Review the status of each director each year, so that this may be reflected in the Annual Corporate
Governance Report.
7.Report on proposals for the appointment of Chairman and Secretary and, where appropriate,
Deputy Chair and Deputy Secretary, as well as the Chief Executive Officer (Consejero Delegado).
8.Submit to the Board of Directors proposals for the appointment, dismissal or re-appointment of the
Lead Director
9.Determine the procedure for assessing the performance of the Chairman of the Board of Directors,
the Chief Executive Officer (Consejero Delegado), the Board of Directors as a whole and the
Board's committees, and oversee its implementation.
10.Report on the quality and efficiency of the performance of the Board of Directors.
11.Report on the performance of the Chairman of the Board of Directors and of the Chief Executive
Officer, incorporating for the latter the assessment made in this regard by the Executive Committee,
for the purpose of periodic evaluation of both by the Board.
12.Study and arrange the succession of the Chairman of the Board of Directors, the Chief Executive
Officer and, where applicable, the Deputy Chair, in conjunction with the Lead Director in the case of
the Chair, and, where appropriate, draft proposals to the Board of Directors to ensure that the
succession takes place in a planned and orderly manner.
13.Review the Board of Directors' policy on the selection and appointment of members of the Group's
Senior Management, and file recommendations with the Board when applicable.
14.Report on proposals for the appointment and removal of senior managers.
15.Regularly review and assess the Company's Corporate Governance System and, where
applicable, propose to the Board of Directors for its approval or submission at the General
Shareholders' Meeting any amendments and updates that would facilitate its implementation and
continuous improvement.
The organisational and operational rules and the most significant actions carried out by the
Appointments and Corporate Governance Committee in the 2021 financial year are detailed in
Section H of this Report.
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REMUNERATIONS COMMITTEE
Name
Position
Type
Belén Garijo López
Chair
Independent
Lourdes Máiz Carro
Member
Independent
Ana Peralta Moreno
Member
Independent
Carlos Salazar Lomelín
Member
Other external
Jan Verplancke
Member
Independent
% of proprietary directors
0%
% of independent directors
80%
% of other external directors
20%
Explain the functions that have been assigned to this committee, including, where applicable, any that
are in addition to those provided for by law, and describe the procedures and organisational and
operational rules of the committee. For each of these functions, indicate its most significant actions
during the financial year and how it has, in practice, exercised each of the functions attributed to it,
whether by law, in the bylaws or in other corporate resolutions.
The main task of the Remunerations Committee is to assist the Board of Directors in remuneration
matters within its remit and, in particular, those relating to the remuneration of directors, senior
managers and those employees whose professional activities have a significant impact on the risk
profile of the Group (hereinafter, the Identified Staff), ensuring that the established remuneration policies
are observed.
More specifically, in accordance with the powers that are assigned to it by Article 5 of the Regulations of
the Remunerations Committee, and notwithstanding any other functions assigned to it by law, by the
Bank's internal regulations or by resolution of the Board, the Remunerations Committee broadly
performs the following functions:
1.Propose to the Board of Directors, for submission to the General Meeting, the Remuneration Policy
for BBVA Directors, and also submit to the Board its corresponding report, all in accordance with
the terms established by applicable regulations at any given moment.
2.Determine the remuneration of non-executive directors, as provided for in the Remuneration Policy
for BBVA Directors, and submit the corresponding proposals to the Board of Directors.
3.Determine the extent and amount of individual remunerations, rights and other economic rewards,
as well as other contractual conditions for executive directors, so that these can be contractually
agreed in line with the Remuneration Policy for BBVA Directors, by submitting the relevant
proposals to the Board.
4.Determine and propose to the Board the objectives and criteria for measuring the variable
remuneration of the executive directors, and evaluate their degree of achievement.
5.Analyse, where appropriate, the need to make ex-ante or ex-post adjustments to variable
remuneration, including the application of reduction or recovery arrangements for variable
remuneration, submitting the corresponding proposals to the Board, based on the report from the
relevant committees in each case.
6.Present an annual report on the remuneration of the Bank's directors to the Board of Directors,
which will be submitted to the Annual General Shareholders' Meeting, in accordance with the
provisions of the applicable law.
7.Propose to the Board of Directors, and oversee the implementation of, the remuneration policy for
senior managers and other employees of the Identified Staff, including the process of determining
the Identified Staff.
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8.Propose to the Board of Directors, and oversee the implementation of, the remuneration policy for
the Group, which may include the policy for senior managers and other employees of the Identified
Staff, stated in the previous paragraph.
9.Submit to the Board of Directors the proposals for basic contractual conditions for senior managers,
including their remuneration and compensation in the event they leave their role.
10.Directly oversee the remuneration of senior managers and, within the framework of the
remuneration model applicable to Senior Management at any given time, the objectives and criteria
for measuring variable remuneration of the heads of the Regulation & Internal Control area and the
Internal Audit area, submitting the corresponding proposals to the Board of Directors, based on
those submitted to it in turn by the Risk and Compliance Committee and the Audit Committee,
respectively.
11.Ensure compliance with the remuneration policies established by the Company and review them
periodically, proposing, where appropriate, any modifications that it deems necessary to ensure,
amongst other things, that they are adequate for the purposes of attracting and retaining the best
professionals, and that they contribute to the creation of long-term value and adequate control and
management of risks, and address the principle of equal pay. In particular, the Committee shall
ensure that the remuneration policies established by the Company are subject to internal, central
and independent review at least once a year.
12.Verify the information on the remuneration of directors and senior managers contained in the
various corporate documents, including the Annual Report on the Remuneration of Directors.
13.Supervise the selection of external advisers, whose advice or support is required for the
performance of their duties in remuneration matters, ensuring that any conflicts of interest do not
impair the independence of the advice provided.
The organisational and operational rules and the most significant actions carried out by the
Remunerations Committee in the 2021 financial year are detailed in Section H of this Report.
RISK AND COMPLIANCE COMMITTEE
Name
Position
Type
Juan Pi Llorens
Chair
Independent
Jaime Caruana Lacorte
Member
Independent
Raúl Galamba de Oliveira
Member
Independent
Ana Revenga Shanklin
Member
Independent
Susana Rodríguez Vidarte
Member
Other external
% of proprietary directors
0%
% of independent directors
80%
% of other external directors
20%
Explain the functions that have been assigned to this committee and describe the procedures and
organisational and operational rules of the committee. For each of these functions, indicate its most
significant actions during the financial year and how it has, in practice, exercised each of the functions
attributed to it, whether by law, in the bylaws or in other corporate resolutions.
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The main task of the Risk and Compliance Committee (RCC) is to assist the Board in the determination
and monitoring of the Group's risk control and management policy, including internal risk control and
non-financial risks, with the exception of those related to internal financial control, which are the
responsibility of the Audit Committee; those related to technological risk, which are the responsibility of
the Technology and Cybersecurity Committee; and those related to business and reputational risk,
which are the responsibility of the Executive Committee. It also assists the Board in monitoring the
Compliance function and implementing a risk and compliance culture in the Group.
More specifically, in accordance with Article 5 of its Regulations and notwithstanding any other functions
assigned to it by law, by the Bank's internal regulations or by resolution of the Board, the Risk and
Compliance Committee is entrusted with the following functions:
1.Analyse, in accordance with the strategic basis set by the Board or the Executive Committee, and
submit to the Board proposals on the Group's risk strategy, control and management, including the
Group's risk appetite and the establishment of a risk level considered acceptable according to the
Group's risk profile and risk capital, broken down by its businesses and areas of activity; on the
basis of the strategic financial approaches determined by the Board and the Executive Committee.
2.Propose the policies of control and management of the different risks of the Group, within its scope
of competence, in a manner that is consistent with the Risk Appetite Framework established by the
Board.
3.Monitor the effectiveness of the Regulation & Internal Control function (which includes the
Regulatory, Supervisory, Compliance, Internal Risk Control and Non-Financial Risk Units) and, in
particular: (a) propose to the Board the appointment and separation of the individual responsible for
the function; (b) analyse and establish the objectives of the individual responsible for the function
and assess their performance; (c) ensure that the function has the resources necessary for the
effective performance of their function; and d) analyse and/or approve the annual work plan of the
function and monitor its compliance.
4.Receive monthly information from the Head of Regulation & Internal Control regarding their
activities, as well as regarding any incidents that may arise, and verify that the Group's Senior
Management takes into account the conclusions and recommendations of their reports.
5.Monitor the evolution of the risks faced by the Group and their compatibility with established
strategies and policies, and with the Group's Risk Appetite Framework and monitor risk-
measurement procedures, tools and indicators established at the Group level to obtain a global
view of the risks faced by the Bank and the Group; monitor compliance with prudential regulations
and supervisory risk requirements; and analyse measures to mitigate the impact of identified risks,
should they materialise.
6.Analyse the risks associated with strategic projects or corporate operations to be presented to the
Board or the EC, within its scope of competence and, where appropriate, submit a report.
7.Analyse risk operations that will be submitted to the Board or the Executive Committee for
consideration.
8.Examine whether the prices of the assets and liabilities offered to customers take into account the
Bank's business model and risk strategy and, if not, submit a plan to the Board aimed at rectifying
the situation.
9.Participate in the process of establishing the remunerations policy, checking that it is compatible
with an adequate and effective risk management strategy and that it does not offer incentives to
assume risks that exceed the level tolerated.
10.Check that the Group has the means, systems, structures and resources that are consistent with
best practices to implement their risk management strategy, ensuring that the risk management
mechanisms are adequate in relation thereto.
11.Provide information on the matters within its competence provided for in law or company
regulations, prior to the adoption of the corresponding resolutions by the Board, where relevant.
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12.Ensure compliance with applicable regulations on matters related to money laundering, conduct on
the securities markets, data protection and the scope of Group activities with respect to
competition, and ensure that any requests for action or information made by official authorities on
these matters are dealt with in due time and in an appropriate manner.
13.Receive information about any breaches of applicable regulations and relevant events that the
areas reporting to it have detected during its monitoring and control operations, and to be informed
of relevant issues related to legal risks that may arise in the course of the Group's activity.
14.Examine draft codes of ethics and conduct and their modifications, prepared by the corresponding
area of the Group, and give its opinion in advance of the proposals to be drafted to the Corporate
Bodies.
15.Have knowledge of the reports, submissions or communications from external supervisory bodies,
and confirm that the instructions, requirements and recommendations received from the
supervisory bodies are implemented in an appropriate manner in order to correct any irregularities,
deficiencies or inadequacies that have been identified.
16.To ensure the promotion of risk culture across the Group.
17.To supervise the Group's criminal risk prevention model.
18.Review and monitor the systems for reporting by employees of possible irregularities in financial
information or other matters.
The organisational and operational rules and the most significant actions carried out by the RCC in the
2021 financial year are detailed in Section H of this Report.
TECHNOLOGY AND CYBERSECURITY COMMITTEE
Name
Position
Type
Carlos Torres Vila
Chair
Executive
Raúl Galamba de Oliveira
Member
Independent
Sunir Kumar Kapoor
Member
Independent
Juan Pi Llorens
Member
Independent
Jan Verplancke
Member
Independent
% of executive directors
20%
% of proprietary directors
0%
% of independent directors
80%
% of other external directors
0%
Explain the functions that have been assigned to this committee and describe the procedures and
organisational and operational rules of the committee. For each of these functions, indicate its most
significant actions during the financial year and how it has, in practice, exercised each of the functions
attributed to it, whether by law, in the bylaws or in other corporate resolutions.
The main task of the Technology and Cybersecurity Committee is to assist the Board of Directors in
monitoring technological risk, in managing cybersecurity and in monitoring the Group's technological
strategy.
Specifically, in accordance with the powers assigned to it by Article 5 of the Technology and
Cybersecurity Committee Regulations, and notwithstanding any other functions assigned to it by law, by
the Bank's internal regulations or by resolution of the Board, the Technology and Cybersecurity
273
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Committee shall perform the following functions, which fall into two categories:
(a) Functions relating to monitoring technological risk and managing cybersecurity, such as:
(i) Reviewing the Bank's main technological risks, including risks related to information security and
cybersecurity, as well as the procedures adopted by the executive area for monitoring and controlling
these exposures.
(ii) Reviewing the policies and systems for assessment, control and management of the Group's
technological infrastructures and risks, including the response and recovery plans in the event of
cyberattacks.
(iii) Being informed of business continuity plans regarding technology and technological infrastructure
matters.
(iv) Being informed, as appropriate, about: (i) compliance risks associated with information technology;
(ii) the procedures established for identifying, assessing, overseeing, managing and mitigating these
risks.
(v) Being informed about any relevant events that may have occurred with regard to cybersecurity, i.e.
events that, either individually or as a whole, may cause significant impact or harm to the Group's net
equity, results or reputation.
(vi) Being informed, as required, by the Head of the Technological Security area regarding the activities
it carries out, as well as any incidents that may arise.
(b) Functions related to the Technology Strategy:
(i) Being informed, as appropriate, of the technology strategy and trends that may affect the Bank's
strategic plans, including through monitoring general trends in the sector.
(ii) Being informed, as appropriate, of the metrics established by the Group for management and control
in the technological area, including the Group's developments and investments in this area.
(iii) Being informed, as appropriate, of issues related to new technologies, applications, information
systems and best practices that may affect the Group's technological plans or strategy.
(iv) Being informed, as appropriate, of the main policies, strategic projects and plans defined by the
Engineering Area.
(v) Reporting to the Board of Directors and, where appropriate, to the Executive Committee, on matters
related to information technologies falling within its remit.
The organisational and operational rules and the most significant actions carried out by the Technology
and Cybersecurity Committee during the 2021 financial year are detailed in Section H of this Report.
C.2.2Fill in the following table with information on the number of female directors sitting on the
committees of the board of directors as of the end of the last four financial years:
Number of female directors
Year 2021
Year 2020
Financial year 2019
Financial year
2018
Number
%
Number
%
Number
%
Number
%
Executive Committee
1
16.66%
1
16.66%
1
16.66%
1
16.66%
Audit Committee
3
60%
3
60%
3
60%
3
60%
Appointments and
Corporate Governance
Committee
2
40%
2
40%
2
40%
3
60%
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Remunerations
Committee
3
60%
3
60%
3
60%
3
60%
Risk and Compliance
Committee
2
40%
2
40%
1
20%
1
20%
Technology and
Cybersecurity
Committee
-
-
-
-
-
-
-
-
C.2.3Indicate, where applicable, if there are regulations governing the board committees, where they
may be consulted and any amendments made thereto during the financial year. Indicate whether
an annual report on the activities of each committee has been prepared voluntarily.
All the Committees of the Board of Directors have their own regulations, approved by the Board and
available on the Bank's corporate website (www.bbva.com), under Shareholders and Investors, Corporate
Governance and Remuneration Policy, in the Board Committees section. The regulations were not
amended during the 2021 financial year.
In addition, within the framework of the annual process of evaluating their operation, all the Board
Committees have prepared and submitted a report to the Board of Directors detailing the activity carried
out by each of them in the exercise of their functions during the 2021 financial year, and which are
described in section H of this Report, further to section C.2.1.
D.  RELATED-PARTY TRANSACTIONS AND INTRA-GROUP TRANSACTIONS
D.1 Explain the procedure and competent bodies, if any, for the approval of related-party and intra-
group transactions, indicating the general criteria and internal rules of the entity that regulate the
obligation of the affected directors or shareholders to abstain and detailing the internal procedures
relating to reporting and periodic control established by the company in relation to related-party
transactions whose approval has been delegated by the board of directors.
The Regulations of the Board of Directors establish that the Board of Directors will be responsible for
approving, where appropriate, transactions between the Company or companies within its Group and
directors or shareholders who have, individually or together with others, significant shareholdings, as
well as with related persons to them.
In addition, in its capacity as a credit institution, BBVA is subject to specific sectorial regulations which,
with regard to transactions with related persons, are governed by Royal Decree 84/2015 of 13 February,
implementing Act 10/2014 of 26 June, on the regulation, supervision and solvency of credit institutions,
and Bank of Spain Circular 2/2016 of 2 February, on the supervision and solvency of credit institutions,
which completes the adaptation to Spanish law of Directive 2013/36/EU and Regulation (EU) No
575/2013, on the extension of credit and guarantees to members of the Board of Directors and Senior
Management. The foregoing transactions are subject to approval by the Board of Directors and, in the
event that the requirements established by the aforementioned applicable regulations are fulfilled, are
submitted to the Bank of Spain for authorisation.
In accordance with applicable sectorial legislation, the Bank has specific internal regulations in this
regard, which specifically govern the process of granting and approving credit risk transactions as
described above for members of BBVA's Board of Directors and Senior Management, the approval of
which, as indicated, lies with the Bank's Board of Directors, and for related parties.
Furthermore, following the amendments to the Corporate Enterprises Act regarding the regime for
related-party transactions in listed companies, introduced by Act 5/2021 of 12 April, the General Meeting
will be responsible for the approval of related-party transactions with an amount or value equal to or
greater than 10% of the company's total assets according to its last approved annual balance sheet;
while the Board of Directors will be responsible for the approval of all other related-party transactions,
and may not delegate transactions except those that fulfil certain requirements stipulated in the
Corporate Enterprises Act.
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On the basis of the regulations established by the Spanish Corporate Enterprises Act, the Board of
Directors resolved to delegate, to those responsible for certain executive areas of the Bank, the
approval of related-party transactions that: (i) are carried out pursuant to contracts with standard terms
that are widely applicable to a large number of customers, at prices that are set on a general basis by
the party acting as a supplier of the goods or services in question, where the amount thereof does not
exceed 0.5% of the net turnover contained in the most recent consolidated annual financial statements;
and (ii) are carried out between companies that are part of the same group and in the ordinary course of
business and on market terms, with transactions with credit risk that, as indicated, have a specific
approval procedure that corresponds to the Board of Directors, being excluded from such delegation.
Similarly, with regard to the approval of delegated related-party transactions, the Board of Directors
approved an internal procedure for periodic reporting and control regarding such transactions to enable
the Bank's corporate bodies to monitor their fairness and transparency, as well as compliance with
applicable legal requirements, in particular those established in this respect by the Corporate
Enterprises Act, the supervision of which will be the responsibility of the Audit Committee which, on a
half-yearly basis, will analyse the transactions, if any, approved on the basis of the delegation conferred.
The regulations established with regard to the handling of possible conflicts of interest and the rules
regarding abstention are described in section D.6.
D.2Individually detail transactions that are significant due to their amount or content entered into
between the company or its subsidiaries and shareholders holding 10% or more of the voting rights
or represented on the board of directors of the company, and indicate the competent body for the
approval thereof and whether any affected shareholder or director abstained from voting thereon. If
the board is the competent body, indicate whether the proposed resolution was approved by the
board without a majority of the independent directors having voted against such proposal:
Name or
corporate
name of the
shareholder or
any of its
subsidiaries
%
shareholding
Name or
corporate
name of the
company or
subsidiary
Nature of the
transaction
Type of
transaction
and other
information
required to
evaluate the
same
Amount
(thousand
s of euro)
Approving
body
Name of any
abstaining
significant
shareholders
or directors
The proposal to
the general
meeting, where
applicable, has
been approved
by the board
without a
majority of the
independent
directors having
voted against
the same.
D.3Individually detail transactions that are significant due to their amount or content entered into
between the company or its subsidiaries and directors or executives of the company, including
transactions entered into with entities controlled or jointly controlled by the director or executive,
and indicate the competent body for the approval thereof and whether any affected shareholder or
director abstained from voting thereon. If the board is the competent body, indicate whether the
proposed resolution was approved by the board without a majority of the independent directors
having voted against such proposal:
Name or corporate
name of the
directors or
executives or of
the entities under
their control or
joint control
Name or
corporate name
of the company
or subsidiary
Relationsh
ip
Nature of the
transaction and
other information
required to
evaluate the same
Amount
(thousands
of euro)
Approving
body
Name of any
abstaining
shareholders
or directors
The proposal to
the general
meeting, where
applicable, has
been approved
by the board
without a
majority of the
independent
directors having
voted against
the same.
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D.4Individually detail intra-group transactions that are significant due to their amount or content
entered into between the company and its parent company or other entities belonging to the
parent's group, including subsidiaries of the listed company, except in cases in which no other
related party of the listed company has an interest in such subsidiaries or where the subsidiaries
are wholly owned, directly or indirectly, by the listed company.
In any event, provide information regarding any intra-group transactions entered into with companies
established in countries or territories considered to be tax havens:
Corporate name of the group company
Brief description of the transaction and other
information required to evaluate the same
Amount
(thousands of
euro)
BBVA Global Finance LTD.
Current account deposits
2,676
BBVA Global Finance LTD.
Term account deposits
6,004
BBVA Global Finance LTD.
Issue-linked subordinated liabilities
176,949
D.5Individually detail transactions that are significant due to their amount or content entered into
between the company or its subsidiaries with other parties considered to be related parties in
accordance with the International Accounting Standards adopted by the EU that have not been
listed in the previous categories.
Corporate name of the related party
Brief description of the transaction and other
information required to evaluate the same
Amount
(thousands of
euro)
D.6Detail the mechanisms established to detect, determine and resolve possible conflicts of interest
between the company and/or its group, and its directors, executives, significant shareholders or
other related parties.
Articles 7 and 8 of BBVA's Regulations of the Board of Directors regulate issues relating to possible
conflicts of interest, in summary, as follows:
Article 7: Directors must adopt necessary measures to avoid incurring in situations where their interests,
whether on their own account or for that of others, may enter into conflict with the corporate interest and
with their duties with respect to the Company, unless the Company has granted its consent under the
terms established in applicable legislation and in the Regulations of the Board of Directors.
Likewise, they must refrain from participating in deliberations and votes on resolutions or decisions in
which they or a related party may have a direct or indirect conflict of interest, unless these decisions
relate to the appointment or severance of positions on the management body.
Directors must notify the Board of Directors of any situation of direct or indirect conflict that they or
parties related to them may have with respect to the Company's interests.
Article 8: The duty of avoiding situations of conflicts of interest referred to in Article 7 above obliges the
directors to refrain from, in particular:
Carrying out transactions with the Company, unless these relate to ordinary business, performed
under standard conditions for customers and of insignificant quantity. Such transactions are
deemed to be those whose information is not necessary to provide a true picture of the Company's
equity, financial situation and results.
Using the name of the Company or invoking their position as director to unduly influence the
performance of private transactions.
Making use of corporate assets, including the Company's confidential information, for private ends.
Taking advantage of the Company's business opportunities.
Obtaining advantages or remuneration from third parties other than the Company and its Group,
associated with the performance of their position, unless they are mere tokens of courtesy.
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Engaging in activities on their own account or on behalf of third parties that involve effective actual
or potential competition with the Company or that, in any other way, bring them into permanent
conflict with the Company's interests.
The above provisions will also apply should the beneficiary of the prohibited acts or activities described
in the previous sections be a related party to the director.
However, the Company may dispense with the aforementioned prohibitions in specific cases,
authorising a director or a related party to carry out a certain transaction with the Company, to use
certain corporate assets, to take advantage of a specific business opportunity or to obtain an advantage
or remuneration from a third party.
When the authorisation is intended to dispense with the prohibition against obtaining an advantage or
remuneration from third parties, or affects a transaction whose value is over 10% of the corporate
assets, it must necessarily be agreed by the General Shareholders' Meeting.
The obligation not to compete with the Company may only be dispensed with when no damage is
expected to the Company or when any damage that is expected is compensated by the benefits that are
foreseen from the dispensation. The dispensation will be conferred under an express and separate
resolution of the General Shareholders' Meeting.
In other cases, the authorisation may also be resolved by the Board of Directors, provided that the
independence of the members conferring it is guaranteed with respect to the director receiving the
dispensation. Moreover, it will be necessary to ensure that the authorised transaction will not do harm to
the corporate equity or, where applicable, that it is carried out under market conditions and that the
process is transparent.
Approval by the Board of Directors of the transactions of the Bank or companies within its Group with
directors will be granted, where appropriate, after receiving a report from the Audit Committee.
Since BBVA is a credit institution, it is subject to the provisions of Spanish Act 10/2014 of 26 June, on
the regulation, supervision and solvency of credit institutions (the LOSS), whereby the directors and
general managers or similar may not obtain credits, bonds or guarantees from the Bank on whose
board or management they work, above the limit and under the terms established in Article 35 of Royal
Decree 84/2015, implementing the LOSS, unless expressly authorised by the Bank of Spain.
Continued in Section H of this Report.
D.7Indicate whether the company is controlled by another entity within the meaning of Article 42 of the
Spanish Commercial Code, whether listed or not, and has, directly or through its subsidiaries,
business relations with said entity or one of its subsidiaries (other than those of the listed company)
or engages in activities related to those of any one of them.
No
E.  RISK CONTROL AND MANAGEMENT SYSTEMS
E.1Explain the scope of the company's Risk Control and Management System for financial and non-
financial risks, including risks of a tax-related nature.
The BBVA Group has a general risk management and control model (hereinafter, the Model) adapted to its
business model, its organisation, the countries in which it operates and its Corporate Governance System.
This allows the BBVA Group to operate within the framework of the risk control and management strategy
and policy defined by the Bank's corporate bodies, in which sustainability is specifically considered, and to
adapt to an ever-changing economic and regulatory environment, addressing risk management on a global
level in a manner adapted to the circumstances at any moment.
This Model, which is the responsibility of the Chief Risk Officer (CRO) and which must be updated or
reviewed at least annually, is applied comprehensively in the Group and is made up of the basic elements
set out below:
I.Governance and organisation
II.Risk Appetite Framework
III.Assessment, monitoring and reporting
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IV.Infrastructure
The Group promotes the development of a risk culture that ensures consistent application of the Model
within the Group, and that guarantees that the risk function is understood and internalised at all levels of
the organisation.
The Model applies to the management and control of all financial and non-financial risks of the Group,
including tax risks, without prejudice to the fact that, with regard to tax, in addition to the management of
this type of risk as a non-financial risk, BBVA has a tax risk management policy based on an adequate
control environment, a risk identification system and a process for the monitoring and continuous
improvement of the effectiveness of the established controls. This management model is revised and
assessed by an independent expert.
For more information on the basic elements of the Model, see General risk management and control model
in the Risk management chapter of the individual and consolidated Management Reports for the 2021
financial year.
E.2Identify the corporate bodies responsible for the preparation and enforcement of the Risk Control
and Management System for financial and non-financial risks, including tax-related risks.
With regard to risks, the Board of Directors' responsibilities are those relating to establishing the policy for
controlling and managing risk and the oversight and control of its implementation.
In addition, and for a proper discharge of its functions, the Board of Directors is assisted by the Risk and
Compliance Committee (RCC) in the matters specified below. It is also assisted by the Executive
Committee (EC), which focuses on strategy, finance and business-related matters in an integrated manner,
in order to monitor the Group's risks.
In particular, the Board of Directors establishes the Group's risk strategy and, in the discharge of this
function, determines the risk control and management policy, which is set out in: the BBVA Group's Risk
Appetite Framework, which includes the Group's risk appetite statement, containing the general principles
of the Group's risk strategy and its target profile, as well as a set of quantitative metrics (core metrics—with
their respective statements—and metrics by type of risk) originating from said statement that reflect the
Group's risk profile; the management policy framework for the different types of risk to which the Bank is or
may be exposed, which contains the basic principles for managing and controlling risks consistently
throughout the Group and in accordance with the Model and the Risk Appetite Framework; and the Model.
Furthermore, in parallel with the function of defining the risk strategy and within the scope of its risk
monitoring, supervision and control functions, the Board of Directors monitors the evolution of the BBVA
Group's risks as well as the risks of each of its main geographical and/or business areas, ensuring their
compliance with the BBVA Group's Risk Appetite Framework, and also overseeing internal information and
control systems.
At the executive level, the Chief Risk Officer is responsible for managing all of the Group's financial risks
with the independence, authority, rank, experience, knowledge and resources required. They are
responsible for ensuring, within their scope of functions, that the BBVA Group's risks are managed
according to the established model.
For decision-making, the Chief Risk Officer has a governance structure for the role that culminates in a
support forum, the Global Risk Management Committee (GRMC), which is established as the main
executive-level committee on the risks within its remit. Its purpose is to develop the strategies, policies,
regulations and infrastructures needed to identify, assess, measure and manage the material risks within its
remit that the Group faces in its business activity.
In addition, the chief risk officers of the geographical and business areas report functionally to the Chief
Risk Officer of the Group and report operationally to the head of their geographical and/or business area.
This dual reporting system aims to ensure the independence of the local risk management function from
the operating functions, and enable its alignment with the Group's risk-related general policies and goals.
With regard to non-financial risks and internal control, the Group has a Regulation & Internal Control area
that is independent from the other units. This area is under the ultimate responsibility of the Global Head of
Regulation & Internal Control, who is also appointed by the BBVA Board of Directors and depends
hierarchically on the corporate bodies, to which reports on the performance of its functions. This area is
responsible for proposing and implementing policies related to non-financial risks and the Group's Internal
Control Model. It also includes, amongst others, the Non-Financial Risk, Regulatory Compliance and
Internal Risk Control units.
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For more information on the bodies responsible for risk management and control at BBVA, see Governance
and organisation in the General risk management and control model section in the Risk management
chapter of the individual and consolidated Management Reports for the 2021 financial year.
As far as tax risk is concerned, the Tax function of the BBVA Group is responsible for establishing the
control mechanisms and internal rules necessary to ensure compliance with current tax regulations, as well
as proposing tax strategy to the Board of Directors for their consideration and approval, where appropriate.
In addition, the Audit Committee is responsible for overseeing the tax risks in the process of preparing and
presenting financial information, which is evidenced by the reports made by the Head of the BBVA Group's
Tax function to the Committee.
E.3Indicate the primary financial and non-financial risks, including tax-related risks and, to the extent
significant, risks derived from corruption (the latter being understood as those within the scope of
Royal Decree Law 18/2017) that could impact the achievement of business objectives.
BBVA has processes to identify risks and analyse scenarios, enabling dynamic and advance risk
management. These processes are forward-looking to ensure the identification of emerging risks.
Risks are identified and measured in a consistent manner and in line with approved methodologies. Their
measurement includes the design and application of scenario analyses and the application of stress
testing, and considers the controls to which the risks are subject.
In this regard, there are a number of emerging risks that could impact the Group's business performance.
These risks are organised into the following large blocks:
Risks associated with the COVID-19 pandemic
Macroeconomic and geopolitical risks
Regulatory and reputational risks
Business, legal and operational risks
For more information on these risks, see Risk factors in the Risk management chapter of the individual and
consolidated Management Reports for the 2021 financial year, and the Other non-financial risks chapter of
the Non-Financial Information Statement, included in said Management Reports.
Likewise, amongst the possible crimes included in the criminal prevention model are those related to
corruption, since there are a number of risks that could manifest in a company with characteristics such as
those of BBVA. For more information, see Other standards of conduct and Criminal Prevention Model in the
Compliance section, as reflected in the Company chapter of the Non-Financial Information Statement as
reflected in the Consolidated Management Report for the 2021 financial year.
Moreover, and not having the significant risk character referred to in this paragraph, it should be noted that
the Spanish judicial authorities are investigating the activities of the company Centro Exclusivo de
Negocios y Transacciones, S.L. (Cenyt). The investigation includes services provided to the Bank.
In relation to this, on 29 July 2019, the Bank was served the notice from Central Magistrates Court No. 6 of
the Spanish National Court, citing the Bank as an investigated legal entity in the preliminary proceedings
96/2017 — investigation piece number 9 — for alleged events that could be constituent elements of the
criminal offences of bribery of a public official, discovery and disclosure of secrets and corruption in
business. On 3 February 2020 the Bank was notified of the order of Central Investigating Court No. 6 of the
National High Court lifting secrecy of the proceedings. Certain Group managers and employees, both
current and former, as well as some former directors, are also under investigation in relation to this case.
The Bank is continuing to cooperate proactively with judicial authorities and has shared the relevant
documentation arising from the internal investigation contracted by the entity in 2019 to contribute to a
clarification of the events. As of the date of this report, no indictment has been filed against the Bank for
any crime.
The above-mentioned criminal proceedings are in the pre-trial phase. It is therefore impossible at this time
to predict their scope or duration, their possible outcome or the possible implications for the Group,
including potential fines and losses and damage to the Group's reputation.
Continued in section H.
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E.4Identify whether the company has risk tolerance levels, including for tax-related risks.
The Group's Risk Appetite Framework, approved by the Board of Directors, determines the risks and the
associated risk levels that the Group is prepared to assume to achieve its objectives, considering the
organic development pattern of the business. These are expressed in terms of solvency, liquidity and
funding, and profitability and recurrence of revenue, which are reviewed not only periodically but also if
there are any substantial changes in the business strategy or relevant corporate transactions.
The Risk Appetite Framework is expressed through the following elements:
Risk Appetite statement: This contains the general principles of the Group's risk strategy and the
target risk profile.
Statements and core metrics: Derived from the appetite statement, these statements set out the
general risk management principles in terms of solvency, liquidity and funding, profitability and
income recurrence.
Metrics by type or risk: Based on the core metrics and their thresholds, a series of metrics are
determined for each type or risk and adherence to these ensures compliance with the core metrics
and the Group's Risk Appetite Statement.
In addition to this Framework, the general principles for each type of risk as well as the level of
management limits, which is defined and managed by the areas responsible for managing each type of risk
in developing the structure of the metrics by type of risk, are established. This is to ensure that anticipatory
risk management respects this structure and, in general, the established Risk Appetite Framework.
Each significant geographical area has its own Risk Appetite Framework consisting of its local Risk Appetite
statement, core metrics and statements and metrics by type of risk, which should be consistent with those
set at the Group level, but adapted to their reality and approved by the corresponding corporate bodies of
each entity. This Appetite Framework is supplemented by the statements for each type of risk and has a
limit structure that is in line consistent with the above.
The corporate Risk area (Global Risk Management) works together with the various geographical and/or
business areas to define their Risk Appetite Framework, so that it is coordinated with and integrated into
the Group's Risk Appetite Framework, making sure that its profile is in line with the one defined. Also, for
local monitoring purposes, the Chief Risk Officer for the geographical and/or business area will periodically
report on the evolution of the local Risk Appetite Framework metrics to its corporate bodies, as well as,
where appropriate, to the appropriate local top-level committees, following a scheme similar to that of the
Group, in accordance with its own corporate governance systems.
For more information on the Risk Appetite Framework described above and on its monitoring and
management integration, see Risk Appetite framework in the General Risk management and control model
section within the Risk management chapter of the individual and consolidated Management Reports for
the 2021 financial year.
E.5 State what financial and non-financial risks, including tax-related risks, have arisen during the
financial year.
Risk is inherent to financial activity, and the occurrence of minor and major risks is therefore an inseparable
part of the Group's activities. BBVA therefore offers detailed information on the evolution of risks which, by
their nature, continuously affect the Group in carrying out its activity. This information is provided in its
annual financial statements (notes 7 and 19 on risk management and tax risks, respectively, in the BBVA
Group's Consolidated Annual Financial Statements; and notes 5 and 17, on the same subject matters, in
BBVA's Individual Annual Financial Statements, both for the 2021 financial year) and in the individual and
consolidated Management Reports, both for the 2021 financial year (the Risk management chapter and
Other non-financial risks chapter of the Non-Financial Information Statement).
E.6Explain the response and oversight plans for the primary risks faced by the entity, including tax-
related risks, and the procedures followed by the company to ensure that the board of directors
responds to any new challenges.
The BBVA Group's internal control system for its operational risks is based on the best practices developed
both in the COSO (Committee of Sponsoring Organizations of the Treadway Commission) Enterprise Risk
Management — Integrated Framework and in the Framework for Internal Control Systems in Banking
Organisations drawn up by the Basel Bank for International Settlements (BIS).
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The control model has a system comprising three lines of defence:
The Group's business and support units constitute the first line of defence. They are responsible
for primary management of current and emerging risks, and implementing control procedures for
risk mitigation. They are also responsible for reporting to their business/support unit.
The second line of defence is comprised of specialised control units in different areas of risk:
Compliance, Legal, Finance, People, Physical security, Technological security, Information and
Data Security, Suppliers, Internal Risk Control and Processes. This line defines the control
frameworks in its specialist field, across the entire Entity, and provides training to areas exposed to
risk. It also checks the identification of current and emerging risks carried out by the different
business and support units, and the assessment carried out by these units on the adequacy and
effectiveness of their control environments. This second line of defence is in place in all
geographical areas in which the Group is present and acts in accordance with standardised
practices that come from the corporate units in each of the fields.
With regard to operational risk, the control activity of the first and second lines of defence is
coordinated by the Non-Financial Risks Unit, which is responsible for providing the units with a
common internal control methodology and global tools.
The Group's Head of Non-Financial Risks is responsible for the function and, with the Chief
Compliance Officer and the Head of Internal Risk Control, reports on its activity to the Head of the
Regulation & Internal Control Area, with all of the foregoing reporting to the Risk and Compliance
Committee and, in the case of the Global Head of Regulation & Internal Control, also to the Board,
to which she reports directly, while also assisting the corporate bodies in any matters where
requested.
Moreover, as part of the second line of defence, the Group has a specific Internal Risk Control unit,
within the area of Regulation & Internal Control, which, among other tasks, independently checks
and monitors regulations and governance structure, in terms of financial risks, and the application
and operation thereof in the area of Global Risk Management, as well as checking the development
and implementation of financial risk management and control processes. It is also responsible for
the validation of risk models.
The Group's Head of Internal Risk Control is responsible for the function and reports on its
activities and work plans to the Head of Regulation & Internal Control and to the Risk and
Compliance Committee, assisting the Committee in any matters where requested, and in particular
checking that the GRM reports presented to the Committee comply with the established criteria at
all times.
In addition, the Internal Risk Control function is global and transversal, covering all types of
financial risks and having specific units in all geographical and/or business areas, with functional
dependency on the Group's Head of Internal Risk Control.
The Group also has Internal Financial Control and Technological Risk functions, which form part of
its second line of defence. Those responsible for these functions both report to the Head of the
Regulation & Internal Control Area, to the Heads of the Finance and Engineering Areas
(respectively), and to the Audit Committee and the Technology and Cybersecurity Committee
(respectively) within the scope of their respective remits, while also assisting the corporate bodies
in any matters where requested.
The third line of defence is made up of the Internal Audit unit, the head of which reports directly to
the Board, and for which the Group assumes the guidelines of the Basel Committee on Banking
Supervision and of the Institute of Internal Auditors. Its function is to independently and objectively
assess the first and second lines of defence, evaluating the efficiency and effectiveness of internal
control policies and systems, risk management and the governance processes and policies
established by the Group.
As far as tax risk is concerned, the Tax Department, located within the Finance area, is responsible for
establishing the policies and controls necessary to ensure compliance at all times with the current tax
regulations and the tax strategy approved by the Board. The Internal Financial Control Unit, as a second
line of defence against financial, accounting and tax risks, is responsible for assessing the quality of the
design and effectiveness of the control model operating in tax processes, as detailed in Section F of this
document.
Continued in section H of this Report.
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F.  INTERNAL CONTROL AND RISK MANAGEMENT SYSTEMS FOR FINANCIAL REPORTING (ICFR)
Describe the mechanisms comprising the risk management and control systems for financial reporting (ICFR)
in your entity.
F.1 The entity's control environment
Give information on the main features of at least:
F.1.1. Which bodies and/or functions are responsible for: (i) the existence and maintenance of an adequate
and effective ICFR; (ii) the implementation thereof and (iii) oversight thereof.
Pursuant to Article 17 of its Regulations, the Board of Directors approves the financial information that
BBVA is required to publish periodically as a listed company. The Board of Directors has an Audit
Committee whose main task, among others, is to assist the Board in monitoring the preparation of
financial statements and public information, as well as monitoring internal control of financial
information.
In this regard, the Rules of Procedure of BBVA's Audit Committee establish that one of the Committee's
functions is to monitor the effectiveness of the Company's internal control and the risk management
systems in the process of drawing up and presenting financial information, including tax risks, as well as
discussing with the statutory auditor the significant weaknesses of the internal control system detected
during the audit.
The BBVA Group complies with the requirements imposed by the Sarbanes Oxley Act (SOX) for each
financial year's consolidated annual financial statements due to its status as a publicly traded company
listed with the United States Securities Exchange Commission (SEC). The main Group executives are
involved in the design, compliance and maintenance of an effective internal control model that
guarantees the quality and veracity of the financial information. The Finance area has been responsible
during 2021 for producing the consolidated annual financial statements and maintaining the control
model for financial information generation. Specifically, this function is performed by the Financial
Internal Control area, which is integrated within the Group's general internal control model, which is
briefly outlined below:
The BBVA Group works continuously to bolster its internal control model, which comprises two key
elements. The first is the control structure organised into three lines of defence, which is described in
Section E.6 above; and the second is a governance scheme called Corporate Assurance, which
establishes a framework for monitoring the internal control model and bringing the main aspects of the
Group's internal control to the attention of Senior Management.
Corporate Assurance establishes a committee structure, both at the local and corporate levels, that
provides Senior Management with a comprehensive and homogeneous view of the main non-financial
risks and relevant situations as regards the control environment. The aim is to facilitate fast and
proactive decision-making in relation to the mitigation or assumption of major risks. These committees
are formed by the main executives responsible for the business and support areas, as well as those
responsible for the second line of defence.
The effectiveness of this internal control system is assessed periodically for those risks that may affect
the correct compilation of the Group's financial statements. This assessment is carried out under the
coordination of the Internal Financial Control area (within the control model of the Group is the specialist
area of risk mitigation in the processes of financial information elaboration: Risk Control Specialist –
RCS Finance) in collaboration with the other risk specialists (RCS) located within the second line of
defence and also the Risk Control Assurers (RCA), located within the main areas of the defence model,
in both business and support areas.
The Group's Internal Audit area also performs its own assessment of the internal control system with
regard to the generation of financial information.
In addition, the external auditor of the BBVA Group issues an opinion every year on the effectiveness of
internal control over financial reporting based on criteria established by COSO (Committee of
Sponsoring Organizations of the Treadway Commission) and in accordance with PCAOB (the US Public
Company Accounting Oversight Board). This opinion appears in Form 20-F, which is filed every year
with the SEC.
The result of the annual internal assessment of the System of Internal Control over Financial Reporting,
conducted by Internal Audit and Internal Financial Control, is reported to the Audit Committee by the
heads of Internal Financial Control.
F.1.2. Whether, especially in the process of preparing financial information, the following elements exist:
Departments and/or mechanisms responsible for: (i) designing and reviewing the organisational
structure; (ii) clearly defining lines of responsibility and authority, with an adequate distribution of
tasks and functions; and (iii) ensuring that sufficient procedures exist to properly disseminate them
within the entity.
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Financial information is produced in the local Financial Management Units of the BBVA Group
banks in the different countries where it maintains a presence. The consolidation work is carried out
in the Corporate Centre, in the Finance Department, which has overall responsibility for the
preparation and issuance of the Group's financial and regulatory information.
BBVA's organisational structure clearly defines lines of action and responsibility for the areas
involved in the generation of financial information, both at the individual entity level and
consolidated Group level, and also provides the channels and circuits necessary for the proper
communication thereof. The units responsible for drawing up these financial statements have a
suitable distribution of tasks and the necessary segregation of functions to draw up these
statements in an appropriate operational and control framework.
Additionally, there is an accountability model aimed at extending the culture of, and commitment to,
internal control. Those in charge of the design and operation of the processes that have an impact
on financial reporting certify that all the controls associated with its operation under their
responsibility are sufficient and have worked correctly.
Code of conduct, approval body, degree of dissemination and instruction, principles and values
included (indicating whether there are specific references to recording transactions and preparing
financial information), body charged with analysing non-compliance and proposing corrective
measures and sanctions.
BBVA has a Code of Conduct, approved by the Board of Directors, which sets out the behaviour
guidelines that BBVA members must follow in their professional activity.
The Code of Conduct can be accessed on the Bank's website (www.bbva.com) and on the
employees' website (Intranet). Additionally, Group members undertake personally and individually
to observe its principles and rules in an express declaration of awareness and adhesion.
BBVA has an online training course on the Code of Conduct at the global level, with scope for the
entire Group staff, including key staff in the financial function and new recruits. In addition,
communication campaigns are developed periodically and new content is disseminated in
connection with the Code of Conduct, taking advantage of new digital formats and channels.
The Code also establishes a Whistleblowing Channel where behaviours that deviate from the Code
of Conduct or violate the law or internal regulations can be reported.
One of the functions of the Risk and Compliance Committee is to examine draft codes of ethics and
conduct and their respective modifications prepared by the corresponding area of the Group, and
give its opinion in advance of the proposals to be drafted to the corporate bodies.
Additionally, BBVA has adopted a structure of Corporate Integrity Management Committees (with
individual powers at the jurisdictional level). Their joint scope of action covers all the Group
businesses and activities and their main function is to ensure effective application of the Code of
Conduct. There is also a Corporate Integrity Management Committee, which is global in scope for
the whole of BBVA.
For its part, the Compliance function is entrusted by the Board of Directors with the task of
independently and objectively promoting and monitoring integrity of action within the BBVA Group,
particularly regarding activities that may involve the risk of money laundering and the financing of
terrorism, or entail a compliance or conduct risk. The Compliance Unit has among its tasks the
fostering of knowledge and application of the Code of Conduct, helping to resolve doubts regarding
interpretation of the Code through the Code of Conduct Consultation Channel and managing the
Whistleblowing Channel. With regard to possible violations of the Code of Conduct, BBVA has a
disciplinary system through which appropriate measures are taken, if necessary.
Whistleblowing channel that allows financial and accounting irregularities to be communicated to
the audit committee, together with potential breaches of the code of conduct and irregular activities
in the organisation, reporting, where applicable, if the channel is confidential in nature and if it
allows for anonymous communication that respects the rights of the reporting party and the subject
of the report.
The Whistleblowing Channel is an essential part of the BBVA Group compliance system and is one
of the processes established to ensure that the regulations and guidelines of the Code of Conduct
are effectively applied. This Channel is also a means of helping BBVA members and third parties
outside the Group to report confidentially and, if they wish, anonymously, behaviours that deviate
from the Code of Conduct or violate applicable law or internal regulations, including financial or
accounting irregularities.
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The Compliance Unit processes complaints promptly in an objective and impartial manner and
guarantees the confidentiality of the investigatory processes.
During the 2021 financial year, the BBVA Group implemented a global Whistleblowing Channel tool
provided by an external supplier in most geographical areas where the Group has a presence. This
online platform is accessible to all employees through the corporate Intranet and third parties
outside BBVA can access it via a public link posted on the BBVA Group website (www.bkms-
system.com/bbva). This new global tool raises the standards of security, confidentiality and
anonymity and, therefore, the level of protection afforded the whistleblower and the party being
reported.
Whistleblowers play a key role in preventing and detecting inappropriate behaviour, so affording
them protection is a priority for the BBVA Group. Individuals who report facts or actions in good
faith via the Whistleblowing Channel will not face any reprisals or other adverse consequences for
what they report.
As explained in the previous section, a Corporate Integrity Management Committee, of global
scope exists for the whole BBVA Group, among whose roles and responsibilities (set out in greater
detail in its regulations) are:
Driving and monitoring global initiatives to foster and promote a culture of ethics and integrity
among members of the Group.
Ensuring the uniform application of the Code.
Promoting and monitoring the functioning and effectiveness of the Whistleblowing Channel.
In cases where they are not already included among the members of the Committee,
informing Senior Management and/or the person responsible for preparing the financial
statements of any events and circumstances from which significant risks might arise for
BBVA.
In addition, through the Compliance Unit, periodic reports are submitted to the Risk and
Compliance Committee which, in compliance with its Regulations, reviews and monitors the
systems under which Group professionals may confidentially report any irregularities in financial
information or other matters.
Periodic training and refresher courses for employees involved in preparing and revising financial
information and in assessing ICFR, covering at least accounting standards, auditing, internal
control and risk management.
The Finance area has a specific programme of courses and seminars, run in both its classroom
and virtual campus, which complement the general training of all employees of the BBVA Group, in
line with their roles and responsibilities. Specific training and periodic refresher courses are given
on accounting and tax regulations, internal control and risk management, particularly for teams in
the areas involved in preparing and reviewing the financial and tax-related information and in
evaluating the internal control system, to help them perform their functions correctly. These courses
are taught by professionals from the area and renowned external providers.
Additionally, the BBVA Group has a personal development plan for all employees, which forms the
basis of a personalised training programme to deal with the areas of knowledge necessary to
perform their functions.
F.2 Financial reporting risk assessment
Give information on at least:
F.2.1. The key features of the risk identification process, including error and fraud risks, with respect to:
Whether the process exists and is documented.
The ICFR was developed by the Group Management in accordance with international standards
set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO),
which establishes five components on which the effectiveness and efficiency of internal control
systems must be based:
Establishing an adequate control environment for monitoring all these activities.
Assessing the risks that may be incurred by an entity in drawing up its financial information.
Designing the necessary controls to mitigate the most critical risks.
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Establishing the adequate information circuits to detect and communicate the system's
weaknesses or inefficiencies.
Monitoring such controls to ensure that they are operational and to guarantee their
effectiveness over time.
In order to identify the risks with a greater potential impact on the generation of financial
information, the processes through which such information is generated are analysed and
documented, and an analysis of the risks, errors or inaccuracies that may arise in each is later
conducted.
Based on the corporate internal control methodology, the risks are categorised by type, including
process errors and fraud, and their probability of occurrence and possible impact are analysed.
The process of identifying risk in the preparation of Financial Statements, including risks of error,
falsehood or omission, is carried out by the first line of defence: those responsible for each of the
processes that contribute to the preparation of financial information and those responsible for their
control. This risk identification is performed taking into account the theoretical risk model and the
mitigation and control framework previously defined by the specialists for each type of risk (within
the second line of defence) which, in the case of Finance, is the Internal Financial Control unit (tax
and financial reporting risk specialist), who, in addition, challenges the functioning and
effectiveness of the controls implemented.
Whether the assessment of their controls is annual, quarterly or monthly is determined based on
the significance of the risks, this ensuring coverage of the risks considered critical for the financial
statements.
The assessment of the aforementioned risks and the design and effectiveness of their controls
begins with the understanding of and insight into the analysed operating process, considering
criteria of quantitative materiality, likelihood of occurrence and economic impact, in addition to
qualitative criteria associated with the type, complexity and nature of the risks or of the business or
process structure itself.
The system for identifying and assessing the risks of internal control over financial reporting is
dynamic. It evolves continuously, always reflecting the reality of the Group's business, changes in
operating processes, the regulations applicable at all times, the risks affecting them and the
controls that mitigate them.
All this is documented in a corporate management tool developed and managed by the Non-
Financial Risk area (MIGRO, newly implemented in 2021). This tool documents all the risks and
controls, by process, that are managed by the different risk specialists, including the Financial
Internal Control unit.
Whether the process covers all of the objectives of financial reporting (existence and occurrence;
completeness; valuation; presentation, breakdown and comparability; and rights and obligations),
whether the information is updated and how frequently.
Each of the processes identified in the BBVA Group for drawing up financial information aim to
record all financial transactions, value the assets and liabilities in accordance with applicable
accounting regulations and provide a breakdown of the information in accordance with regulator
requirements and market needs.
The financial information control model analyses each of the phases of the processes mentioned
above (from procedural governance, documentation, criteria setting, decision making, information
provision, application operation, monitoring generated information, and reporting), in order to
ensure that the risks identified in each process are adequately covered by controls that operate
efficiently. The control model is updated when changes arise in the relevant processes or support
tools for producing financial information.
The existence of a process for identifying the consolidation perimeter, taking into account aspects
including the possible existence of complex corporate structures, instrumental entities or special
purpose vehicles.
The Finance area includes a department responsible for the Group's financial consolidation, which
carries out a monthly process of identification, analysis and updating of the perimeter of the
Group's consolidated companies.
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In addition, the information from the consolidation department on new companies set up by the
Group's different units and the changes made to existing companies is compared with the data
analysed by a specific committee at corporate level, whose objective is to analyse and document
the changes in the composition of the corporate group and optimise its corporate structure
(Corporate Structure Committee — CSC).
In addition, the Finance area of the Bank, in controlling special purpose entities, makes a periodic
report to the Audit Committee on the structure of the Group of companies.
Whether the process takes into account the effects of other types of risks (operational,
technological, financial, legal, tax-related, reputational, environmental etc.) insofar as they impact
the financial statements.
The model of internal control over financial reporting applies to processes for directly drawing up
such financial information and to all operational or technical processes that could have a relevant
impact on the financial, accounting, tax-related or management information.
As mentioned above, the Group has an internal control model coordinated by the Regulation &
Internal Control area, which uses a single methodology to assess all the Group's non-financial risks
(mainly operational, technological, financial, legal, tax-related, reputational, third party and
compliance). All the specialist risk areas and heads of control use a common tool (MIGRO) to
document the identification of the risks, the controls that mitigate those risks and the assessment of
their effectiveness.
There are control assurers in all the operational or support areas, and therefore any type of risk that
may affect the Group's operations is analysed under that methodology and is included in the ICFR
insofar as it may have an impact on the financial information.
Which of the entity's governing bodies supervises the process.
The process for identifying risks and assessing the design, effectiveness and suitability of the
controls for generating financial information is documented at least once a year, and is overseen by
the Internal Audit area.
Moreover, the Group's head of Internal Financial Control reports annually to the Audit Committee
on analysis work that has been carried out, on the conclusions of the assessment of the control
model relating to the generation of financial information, and on the process for downstream
certification of the effectiveness of the control model. This process is undertaken by the financial
officers of the main entities and holding control specialists. This work follows the SOX methodology
in compliance with the legal requirements, under the aforesaid regulation, on systems of internal
control over financial reporting, and is included in Form 20-F, submitted annually to the SEC, as
indicated in Section F.1 above.
F.3 Control activities
Give information on the main features thereof, if at least the following exist:
F.3.1. Procedures for the review and authorisation of financial information and the description of the ICFR to
be published in the stock markets, indicating the persons responsible therefor and the documentation
describing the activity flows and controls (including those concerning risk of fraud) for the different
types of transactions that may materially impact the financial statements, including the procedure for
closing the accounts and the specific review of the relevant judgements, estimates, valuations and
projections.
All of the processes relating to the generation of financial information are documented, as is the
corresponding control model, including potential risks associated with each process and the controls put
in place to mitigate them. As explained in Section F.2.1, the aforementioned risks and controls are
recorded in the corporate tool MIGRO, which also includes the result of the assessment of the
effectiveness of the controls and the degree of risk mitigation.
In particular, the main processes relating to the generation of financial information are found in the
Finance area, and they are: accounting, consolidation, financial reporting, financial planning and
monitoring, and financial and tax management. The analysis of these processes, their risks and their
controls is also supplemented by that of all other critical risks, in the processes of the various business
areas or other support areas, that may have a financial impact on the financial statements.
In the review procedures for functioning of the control model, special attention is paid to the financial
and tax-related information disseminated to the securities markets, including a specific review of
controls on relevant judgements, estimates and projections used in the preparation of the above-
mentioned information.
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As noted in the annual financial statements themselves, it is occasionally necessary to make estimates
to determine the amount at which some assets, liabilities, income, expenses and commitments should
be recorded.
These estimates are made based on the best information available on the financial statement closing
date and, together with the other relevant issues for the closing of the annual and six-monthly financial
statements, are revised and authorised by a Committee made up of the principal experts in these
matters.
F.3.2. Internal control policies and procedures for information systems (among others, access security,
change control, the operation thereof, operational continuity and segregation of functions) that support
the relevant processes of the entity in relation to the preparation and publication of financial
information.
The Group's current internal control model has expanded the catalogue of technological risks managed
as non-financial risks to three distinct categories:
Physical Security: Covers risks from inadequate management of the physical security of assets
(including technology) and individuals due to the damage and deterioration of such assets.
Technological Security: Covers risks from inadequate management of technology changes, IT
system failures, risk from low IT availability and performance, IT system integrity risk, application
tampering fraud, and logical impersonation.
Information and Data Security: Covers risks from unauthorised access, modification or
destruction of data infrastructure, loss, theft or misuse of information and cyber attacks that
affect the privacy, confidentiality, availability and integrity of information.
The internal control models therefore include procedures and controls regarding the operation of
information and access security systems, the segregation of functions, and the development and
modification of computer applications used to generate financial information.
Both types of control are identified in the model of internal control over financial reporting and are
analysed and assessed periodically, in order to guarantee the integrity and reliability of the information
drawn up.
Consequently, the control model of the BBVA Group covers the adequate management of access
control, establishes the correct and necessary steps taken to put applications into production as well as
ensuring their subsequent support, the creation of backup copies, and assurance of continuity in the
processing and recording of operations.
In summary, the entire process of preparing and publishing financial information has established and
documented the procedures and control models for technology and IT systems necessary to provide
reasonable assurance of the correctness of the BBVA Group's public financial information.
F.3.3. Internal control policies and procedures designed to supervise the management of activities
subcontracted to third parties and those aspects of evaluation, calculation or assessment outsourced
to independent experts which may materially impact the financial statements.
The internal control model sets out specific controls and procedures for the management of
subcontracted activities or those aspects of evaluation, calculation and assessment of assets or
liabilities outsourced to independent experts.
There is a specialist area for risk arising from third party operations, a regulation and a non-financial
risk admission committee that analyses outsourcing operations, the risks they can incorporate into the
Group and the controls necessary for their mitigation. Additionally, the requirements to be met at the
Group level for the activities to be subcontracted are established and monitored.
There are procedural manuals for the outsourced financial processes that identify the procedures to be
followed and the controls to be applied by the service provider units and outsourcing units. The
controls established in the outsourced processes concerning the generation of financial information
are also tested by the Internal Financial Control area of the entity that carried out the outsourcing.
The valuations from independent experts used for matters relevant for generating financial information
are included within the standard circuit of review procedures executed by internal control, internal
auditing and external auditing.
F.4 Information and communication
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Give information on the main features thereof, if at least the following exist:
F.4.1. A specific function charged with defining accounting policies (accounting policy department or area),
keeping them current and resolving queries or conflicts stemming from their interpretation, ensuring
fluid communication with those in charge of operations in the organisation and maintaining an up-to-
date manual of accounting policies that is communicated to the units through which the entity
operates.
The Finance area and in particular the Accounting & Regulatory Reporting area have robust governance
systems which include two Technical Committees: one for Accounting and one for Capital. The purpose
of these committees is to analyse, study and issue standards that may affect the compilation of the
Group's financial and regulatory information, to determine the accounting and solvency criteria required
to ensure that transactions are booked correctly, and to calculate capital requirements within the
framework of the applicable standards.
The Group also has an Accounting Policies Manual, which is updated and made available to all Group
units by means of the Intranet. This Manual is the tool that guarantees that all the decisions related to
accounting policies or specific accounting criteria to be applied in the Group are supported and are
standardised. This Manual is approved by the Technical Accounting Committee and is continuously
documented and updated for use and analysis by all the Group's entities.
F.4.2. Mechanisms to capture and prepare financial reporting in standardised formats for application and use
by all units comprising the entity or group that support the main financial statements and the notes
thereto, in addition to detailed information on ICFR.
The BBVA Group's Finance area and the countries' financial management units are responsible for the
processes for preparing financial statements in accordance with the current accounting and
consolidation manuals. There is also a consolidation computer application that collects the accounting
information of the various companies within the Group and performs the consolidation processes,
including the standardisation of accounting criteria, aggregation of balances and consolidation
adjustments.
Control measures have also been implemented in each of the aforementioned processes, both locally
and at consolidated level, to ensure that all the data supplying the financial information is collected in a
comprehensive, exact and timely manner. There is also a single and standardised financial reporting
system that is applicable to and used by all the Group units and supports the main financial statements
and the explanatory notes. There are also control measures and procedures to ensure that the
information disclosed to the markets contains a breakdown that is tailored to regulatory requirements
and sufficient so as to enable investors and other users of the financial information to understand and
interpret it.
F.5 Supervision of the system's operation
Give information on the main features of at least:
F.5.1. The ICFR supervision activities carried out by the audit committee and whether the entity has an
internal audit function with powers that include providing support to the audit committee in its task of
supervising the internal control system, including the ICFR. Likewise, information will be given on the
scope of the ICFR assessment carried out during the financial year and of the procedure by which the
person in charge of performing the assessment communicates its results, whether the entity has an
action plan listing the possible corrective measures, and whether its impact on financial reporting has
been considered.
The internal control units of the business areas and of the support areas conduct a preliminary review of
the internal control model, assess the risks identified in the processes, the effectiveness of controls, and
the degree of mitigation of the risks, as well as identifying possible weaknesses and designing,
implementing and monitoring the mitigation measures and action plans.
The first assessment of the effectiveness of the risk controls for the financial information preparation
process is carried out by the RCA (Risk Control Assurer), who is responsible for control in the first line of
defence, and layer by the RCS (Risk Control Specialist — second line of defence) who must challenge
the design and operation of the controls in order to issue a conclusion on the operation of the control
model established for the risks covered by his field of expertise.
BBVA also has an Internal Audit unit that supports the Audit Committee with regard to the independent
supervision of the internal financial information control system. The Internal Audit function is entirely
independent of the units that draw up the financial information.
All the weaknesses in controls, mitigation measures and specific action plans are documented in the
corporate tool MIGRO and submitted to the internal control and operational risk committees of the
areas, as well as to the local or global Corporate Assurance Committees, based on the significance of
the detected issues.
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Both the weaknesses identified by the internal control units and those detected by the internal or
external auditor have an action plan in place to correct or mitigate risk.
During the 2021 financial year, the areas responsible for Internal Control conducted a full assessment of
the system for internal control over financial reporting, and, to date, no material or significant weakness
having any impact on the preparation of financial information have been revealed therein.
Additionally, in compliance with the SOX, the Group's Internal Control and Internal Auditing areas
annually assesses the effectiveness of the model of internal control over financial reporting on a group
of risks (within the perimeter of SOX companies) that could affect the drawing up of financial statements
at local and consolidated levels. This perimeter incorporates risks and controls in Finance and other
specialisms that are not directly financial (technology, risks, operational processes, human resources,
procurement, legal etc.). The results of this assessment are reported annually to the Audit Committee.
F.5.2. Whether there is a discussion procedure pursuant to which the auditor (in line with the technical
auditing standards), the internal audit function and other experts can inform senior management and
the audit committee or the entity's directors of significant internal control weaknesses identified during
the review processes for the annual financial statements or any others within their remit. Also provide
information on whether there is an action plan that endeavours to correct or mitigate the weaknesses
observed.
As described in section (F.5.1) above, the Group has a procedure in place whereby the internal auditor
and the heads of Internal Financial Control report to the Audit Committee any significant internal control
weaknesses detected in the course of their work. Any significant or material weaknesses, if present, will
likewise be reported. Similarly, there is a procedure whereby the external auditor reports to the Audit
Committee the result of their work assessing the system for internal control over financial information.
Since BBVA is listed with the SEC, the BBVA Group's external auditor annually issues its opinion on the
effectiveness of the internal control over financial reporting contained in the Group's consolidated annual
financial statements on 31 December each year, under PCAOB (Public Company Accounting Oversight
Board) standards, with a view to filing the financial information with the SEC on Form 20-F. The latest
report issued on the financial information for the 2020 financial year is available at www.sec.gov and at
www.bbva.com.
All control weaknesses detected by the Internal Control, Internal Audit and External Audit areas have an
action plan for resolution and are reported to the Internal Control Committees of each area, to the
Corporate Assurance Committees (local or global, depending on the severity of the weaknesses) and
also to the Audit Committee.
The internal control oversight carried out by the Audit Committee, described in the Regulations of the
Audit Committee published on the Group website,www.bbva.com, includes the following activities:
Analyse, prior to their presentation to the Board of Directors and in enough detail to guarantee
their accuracy, reliability, sufficiency and clarity, the financial statements of the Bank and of its
consolidated Group contained in the annual, six-monthly and quarterly reports, as well as in all
other required financial information and related non-financial information. For this purpose, the
Committee will have the support it needs from the Group's Senior Management, especially
that of the area responsible for accounting functions, and from the Company and Group
auditor, as well as all the necessary information made available to it with the level of
aggregation deemed appropriate.
Review the necessary consolidation perimeter, the correct application of accounting criteria,
and all the relevant changes relating to the accounting principles used and the presentation of
the financial statements.
Monitor the effectiveness of the Company's internal control as well as its risk management
systems, in terms of the process of preparing and reporting financial information, including tax-
related risks, and discuss with the auditor any significant weaknesses detected in the internal
control system during the audit, without undermining its independence. For such purposes,
and where appropriate, the Committee may submit recommendations or proposals to the
Board of Directors, along with the deadline for their follow-up.
Analyse and, where appropriate, approve the annual work plan for the Internal Audit area, as
well as any other occasional or specific plans to be implemented as a result of regulatory
changes or as required for organisation of the Group's business.
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To be aware of the audited units' degree of compliance with corrective measures previously
recommended by the Internal Audit area and inform the Board of those cases that may involve
a significant risk for the Group.
The external auditor and the head of Internal Audit attend all regular meetings of the Audit Committee to
report on the matters dealt with within their respective remits.
F.6 Other relevant information
F.7External auditor report
Report on:
F.7.1. Whether the ICFR information disclosed to the markets has been subject to review by the external
auditor, in which case the entity must attach the corresponding report as an annex. If not, explain the
reasons therefor.
The information related to the BBVA Group's internal control over financial reporting described in this
report is reviewed by the external auditor, which issues its opinion on the control system and on its
effectiveness in relation to the accounts published at the close of each financial year.
On 26 February 2021, the BBVA Group, as a private foreign issuer in the United States, filed the
Annual Report (Form 20-F) for the financial year ending on 31 December 2020, which was published
on the SEC website on that same date.
In accordance with the requirements set out in Section 404 of the Sarbanes-Oxley Act of 2002 by the
Securities and Exchange Commission (SEC), the aforementioned Annual Report (Form 20-F) included
certification of the Group's executive principles with regard to the establishment, maintenance and
assessment of the Group's system of internal control over financial reporting. The Form 20-F report
also included the opinion of the external auditor regarding the effectiveness of the Company's system
of internal control over financial reporting at the close of the 2020 financial year in Item 15 (controls
and procedures).
The Form 20-F Annual Report is available on the corporate website of Banco Bilbao Vizcaya
Argentaria, S.A., www.bbva.com, in the “Shareholders and Investors” section, “Financial Reports”
subsection, financial year 2020 within the “Financial Information” section (https: (https://
shareholdersandinvestors.bbva.com/financials/financial-reports/#2020).
G  EXTENT OF COMPLIANCE WITH CORPORATE GOVERNANCE RECOMMENDATIONS
Indicate the extent of the company's compliance with the recommendations of the Good Governance Code
of Listed Companies.
If any recommendations are not being followed or are only being followed in part, a detailed explanation of the
reasons for this must be provided so that shareholders, investors and the market in general have sufficient
information to assess the actions of the company. General explanations will not be acceptable.
1.The bylaws of listed companies should not place an upper limit on the votes that can be cast by a single
shareholder, or impose other obstacles to the takeover of the company by means of share purchases on
the market.
COMPLIANT
2.Where the listed company is controlled by another entity within the meaning of Article 42 of the Spanish
Commercial Code, whether listed or not, and has, directly or through its subsidiaries, business relations
with said entity or one of its subsidiaries (other than those of the listed company) or engages in activities
related to those of any one of them, it should publicly report accurately on:
a)The respective areas of activity and potential business relations between the listed company or its
subsidiaries and the parent company or its subsidiaries.
b)The mechanisms in place to resolve possible conflicts of interest.
NOT APPLICABLE
3.During the annual general meeting, as a supplement to the information circulated in the annual corporate
governance report, the chairman of the board of directors should verbally inform shareholders in sufficient
detail of the most relevant aspects of the company's corporate governance, particularly:
a)Changes that have occurred since the previous annual general meeting.
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b)The specific reasons for the company not following a given Corporate Governance Code
recommendation, and any alternative rules applied in this regard.
COMPLIANT
4.The company should establish and implement a policy of communication and contacts with shareholders
and institutional investors within the framework of their involvement in the company, as well as with proxy
advisers, that complies in full with market abuse regulations and accords equitable treatment to similarly
situated shareholders. This policy should be disclosed on the company's website, including information
relating to how it has been put into practice and identifying the relevant actors or individuals responsible
for the implementation thereof.
And, without prejudice to the legal obligations regarding the disclosure of privileged information and other
regulated information, the company also has a general policy regarding the communication of economic-
financial, non-financial and corporate information through the channels it deems appropriate (media, social
media, or other channels) to help maximise dissemination and the quality of information available to the
market, investors and other stakeholders.
COMPLIANT
5.The board of directors should not make a proposal to the general meeting for the delegation of powers to
issue shares or convertible securities without pre-emptive subscription rights in an amount exceeding 20%
of capital at the time of such delegation.
When a board of directors approves the issuance of shares or convertible securities that exclude pre-
emptive subscription rights, the company should immediately post the reports contemplated by
commercial laws on its website regarding such exclusion.
PARTIALLY COMPLIANT
The General Shareholders' Meeting of the Company held on 17 March, 2017 delegated to the Board of Directors
the power to increase the share capital and to exclude, in whole or in part, the pre-emptive subscription rights of the
shareholders in relation to any specific issuance of shares made under that agreement, with this power to exclude
the pre-emptive subscription rights being limited to 20% of BBVA's share capital at the time of delegation, although
this limit is expected to be reduced to 10% in accordance with proposals submitted to the BBVA General Meeting
for 2022. Also, at its meeting on 20 April, 2021, the BBVA General Shareholders' Meeting delegated to the Board of
Directors the power to issue securities that are convertible into newly issued BBVA shares, the conversion of which
is possible and is foreseen to meet regulatory requirements concerning their eligibility as capital instruments and it
also delegated the power to exclude, in whole or in part, the preferential subscription right of shareholders within the
context of a specific issuance, when required in the corporate interest and in compliance with the legal
requirements and limitations applicable on each occasion, in which case limitation to 20% of the share capital shall
not apply as the holdings of the shareholders would not be diluted. All of this, in accordance with the new wording of
the additional fifteenth provision of the Corporate Enterprises Act, which states that the 20% limit provided for in
Article 511 shall not apply to this type of issuance.
6.Listed companies that prepare the reports listed below, whether on a mandatory or voluntary basis, should
publish them on their website with sufficient time prior to the annual general meeting, even when such
publication is not required:
a)Report on auditor independence.
b)Reports on the functioning of the audit committee and the appointments and remuneration
committee.
c)Audit committee report on related-party transactions.
COMPLIANT
7.The company should broadcast its general shareholders' meetings live on its website.
And the company should have mechanisms that enable proxy voting, remote voting and, in the case of
large cap companies and to the extent the same are proportional, attendance and active participation in the
General Meeting.
COMPLIANT
8.The audit committee should ensure that the annual financial statements presented by the board of
directors to the general shareholders' meeting are prepared in accordance with the accounting regulations.
And in cases where the auditor has included any qualifications in its audit report, the chair of the audit
committee should clearly explain to the general meeting the opinion of the audit committee on the content
and scope thereof, making a summary of this opinion available to shareholders at the time of publication of
the calling of the meeting, together with the other proposals and reports of the board.
COMPLIANT
9.The company should disclose its requirements and procedures for demonstrating share ownership, the
right to attend the general shareholders' meeting and the exercise or delegation of voting rights, and
display them permanently on its website.
Such requirements and procedures should encourage shareholders to attend and exercise their rights and
be applied in a non-discriminatory manner.
COMPLIANT
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10.When an accredited shareholder exercises the right to supplement the agenda or submit new proposals
prior to the general shareholders' meeting, the company should:
a)Immediately circulate the supplementary items and new proposals.
b)Disclose the attendance card template and proxy appointment or remote voting form, duly modified
to allow for voting on new agenda items and alternative proposals on the same terms as those
submitted by the board of directors.
c)Put all these items or alternative proposals to a vote applying the same voting rules as for those
submitted by the board of directors, with particular regard to presumptions or deductions about the
direction of votes.
d)After the general shareholders' meeting, disclose the breakdown of votes on such supplementary
items or alternative proposals.
NOT APPLICABLE
11.In the event that the company plans to pay premiums for attendance at the general shareholders' meeting,
it should first establish a general, consistent policy regarding such premiums.
NOT APPLICABLE
12.The board of directors should perform its functions with unity of purpose and independent judgement,
according the same treatment to all similarly situated shareholders. It should be guided by the corporate
interest, understood as the achievement of a profitable business that is sustainable in the long term and
promotes the continuity thereof while maximising the economic value of the company.
In furtherance of the corporate interest, it should not only abide by laws and regulations and conduct itself
according to principles of good faith, ethics and respect for commonly accepted customs and good
practices, but also strive to reconcile its own interests with the legitimate interests of its employees,
suppliers, customers and other stakeholders that may be affected, as applicable, as well as with the impact
of its activities on the broader community and the natural environment.
COMPLIANT
13.The board of directors should have an optimal size to promote its efficient functioning and maximise
participation. The recommended range is accordingly between five and fifteen members.
COMPLIANT
14.The board of directors should approve a policy aimed at favouring an appropriate composition of the board
of directors and that:
a)Is concrete and verifiable;
b)Ensures that proposals for appointment or re-election are based on a prior analysis of the needs of
the board of directors; and
c)Favours a diversity of knowledge, experience, age and gender. To this end, measures that
encourage the company to have a significant number of female senior managers are considered to
favour gender diversity.
The results of the prior analysis of the needs of the board of directors should be contained in the
supporting report from the appointments committee published upon the calling of the general
shareholders' meeting at which the ratification, appointment or re-election of each director is to be
submitted.
The appointments committee should verify compliance with this policy on an annual basis and set out its
findings in the annual corporate governance report.
COMPLIANT
15.Proprietary and independent directors should constitute an ample majority on the board of directors, while
the number of executive directors should be the minimum necessary, bearing in mind the complexity of the
corporate group and the percentage shares held by the executive directors in the company's capital.
The number of female directors should represent at least 40% of the members of the board of directors
before the end of 2022 and thereafter, representing no less than 30% prior to this.
COMPLIANT
16.The percentage of proprietary directors out of all non-executive directors should be no greater than the
proportion of the ownership in the company represented by such directors to the remainder of the
company's capital.
This criterion may be relaxed:
a)In large cap companies where few or no equity shares are considered by law to be significant
shareholdings.
b)In companies with a plurality of shareholders represented on the board of directors but who are not
otherwise related.
COMPLIANT
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17.Independent directors should represent at least half of all board members.
However, when the company does not have a large market capitalisation, or when a large cap company has
shareholders who, individually or together, control over 30% of the share capital, independent directors
should constitute at least a third of the total number of directors.
COMPLIANT
18.Companies should disclose the following information regarding their directors on their websites and keep
it up to date:
a)Background and professional experience.
b)Directorships held in other companies, whether listed or not, and other paid activities in which they
engage of whatever nature.
c)Indication of the class of directors to which they belong, specifying, in the case of proprietary
directors, the shareholder they represent or are related to.
d)Date of their first appointment as a board member and subsequent re-elections.
e)Shares they hold in the company, and any options over the same.
COMPLIANT
19.Following verification by the appointments committee, the annual corporate governance report should
disclose the reasons for the appointment of proprietary directors at the behest of shareholders controlling
less than 3% of capital, and explain any formal requests for a seat on the board that were denied where
such requests came from shareholders whose interests in the company's share capital were equal to or
greater than those of others at whose behest proprietary directors were appointed.
NOT APPLICABLE
20.Proprietary directors should resign when the shareholders they represent dispose of their ownership
interest in its entirety. If such shareholders reduce their interests in the company to a point that requires a
decrease in their number of proprietary directors, the number of such directors should be reduced
accordingly.
NOT APPLICABLE
21.The board of directors should not propose the removal of independent directors before the expiry of their
term as provided for in the bylaws except for just cause as determined by the board of directors following a
report from the appointments committee. In particular, just cause will be presumed when directors take up
new posts or responsibilities that prevent them allocating sufficient time to the work of a board member, or
are in breach of their fiduciary duties or come under one of the disqualifying grounds for classification as
independent enumerated in the applicable legislation.
The removal of independent directors may also be proposed when a takeover bid, merger or similar
corporate transaction alters the company's capital structure, provided the changes in the structure of the
board of directors are in furtherance of the principle of proportionality set out in recommendation 16.
COMPLIANT
22.Companies should establish rules obliging directors to report and, if applicable, resign in the event they
are affected by circumstances that, whether or not related to their actions at the company itself, could harm
the company's standing and reputation, and, in particular, to inform the board of directors of any criminal
charges brought against them and the procedural developments thereof.
And, having been informed or having otherwise become aware of any of the situations mentioned in the
previous paragraph, the board should examine the situation as promptly as possible and, taking into
account the specific circumstances, decide, following a report from the appointments and remunerations
committee, whether or not to adopt any measures, such as opening an internal investigation, requesting
the resignation of the director or proposing their removal. This should be reported in the annual corporate
governance report, unless special circumstances warrant otherwise, which must be recorded in the
minutes. This is without prejudice to the information that the company is required to disseminate, if
appropriate, at the time the corresponding measures are adopted.
COMPLIANT
23.Directors should express their clear opposition when they feel a proposal submitted to the board of
directors might damage the corporate interest. In particular, independent and other directors not subject to
potential conflicts of interest should strenuously challenge any decision that could harm the interests of
shareholders lacking board representation.
When the board of directors makes significant or repeated decisions with regard to which a director has
expressed serious reservations, the director should draw the pertinent conclusions and, if they decide to
resign, should set out their reasons in the letter referenced in the next recommendation.
This recommendation also applies to the secretary of the board of directors, even if the secretary is not a
director.
COMPLIANT
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24.When, either due to resignation or following a resolution of the general meeting, a director leaves their role
prior to the end of their term, they should provide sufficient explanation for the resignation or, in the case
of non-executive directors, an opinion on the general meeting's grounds for removal, in a letter to be sent
to all board members.
And, without prejudice to the inclusion of all of the foregoing in the annual corporate governance report, to
the extent that it is relevant to investors, the company should make the departure public as soon as
possible, including sufficient reference to the reasons or circumstances provided by the director.
COMPLIANT
25.The appointments committee should ensure that non-executive directors have sufficient time available to
fulfil their responsibilities effectively.
The regulations of the board of directors should establish the maximum number of company boards on
which its directors can serve.
COMPLIANT
26.The board of directors should meet with the necessary frequency to properly perform its functions, eight
times a year at a minimum, in accordance with a calendar and agendas set at the start of the financial year
to which each director may propose the addition of initially unscheduled agenda items.
COMPLIANT
27.Director absences should be kept to a strict minimum and quantified in the annual corporate governance
report. In the event of an absence, directors should designate a proxy with instructions.
COMPLIANT
28.When directors or the secretary express concerns about a proposal or, in the case of directors, about the
company's performance, and such concerns are not resolved at the meeting, they should be recorded in
the minutes if the person expressing them so requests.
COMPLIANT
29.The company should establish suitable channels for directors to obtain the advice they need to carry out
their duties, extending if necessary to external advisory services at the company's expense.
COMPLIANT
30.Regardless of the knowledge directors must possess to carry out their duties, companies should also offer
directors refresher courses when circumstances so advise.
COMPLIANT
31.The agendas of board meetings should clearly indicate on which points the board of directors must arrive
at a decision, so that directors can study or gather together the information they need beforehand.
For reasons of urgency, the chairman may wish to present decisions or resolutions for board approval that
were not on the meeting agenda. In such exceptional circumstances, the inclusion thereof will require the
express prior consent of a majority of the directors present, which shall be duly recorded in the minutes.
COMPLIANT
32.Directors should be regularly informed of changes in share ownership and of the views of significant
shareholders, investors and rating agencies on the company and its group.
COMPLIANT
33.The chairman, as the person charged with the efficient functioning of the board of directors, in addition to
performing the duties attributed thereto by law and the company's bylaws, should prepare and submit to
the board a schedule of meeting dates and agendas; organise and coordinate regular evaluations of the
board and, where appropriate, the company's chief executive; exercise leadership of the board and be
accountable for its proper functioning; ensure that sufficient time is given to the discussion of strategic
issues; and approve and review refresher courses for each director, when circumstances so advise.
COMPLIANT
34.When a lead director has been appointed, the bylaws or regulations of the board of directors should grant
them the following powers over and above those conferred by law: chair the board of directors in the
absence of the chairman and any vice chairmen; give voice to the concerns of non-executive directors;
maintain contacts with investors and shareholders to hear their views and develop a balanced
understanding of their concerns, especially those to do with the company's corporate governance; and
coordinate the chairman's succession plan.
COMPLIANT
35.The secretary of the board of directors should strive to ensure that the board's actions and decisions are
informed by the governance recommendations in the Good Governance Code that are applicable to the
company.
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COMPLIANT
36.The full board of directors should conduct an annual evaluation, adopting, where necessary, an action plan
to correct weaknesses detected in:
a)The quality and efficiency of the board's operation.
b)The operation and composition of its committees.
c)The diversity of board composition and skills.
d)The performance of the chairman of the board of directors and the company's chief executive.
e)The performance and contribution of individual directors, with particular attention to the chairs of
board committees.
The evaluation of board committees should be based on reports they send the board of directors, while
that of the board itself should be based on the report of the appointments committee.
Every three years, the board of directors should engage an external consultant to aid in the evaluation
process, the independence of which should be verified by the appointments committee.
Any business dealings that the consultant or members of its corporate group maintain with the company or
members of its corporate group should be detailed in the annual corporate governance report.
The process followed and areas evaluated should be detailed in the annual corporate governance report.
COMPLIANT
37.When there is an executive committee, at least two non-executive directors should be present thereon, at
least one of whom should be independent, and its secretary should be the secretary of the board of
directors.
COMPLIANT
38.The board of directors should be kept fully informed of the matters discussed and decisions made by the
executive committee, and all board members should receive a copy of the committee's minutes.
COMPLIANT
39.When appointing members of the audit committee, and particularly its chair, their knowledge and
background in accounting, auditing and both financial and non-financial risk management should be taken
into account.
COMPLIANT
40.There should be a unit in charge of the internal audit function, under the supervision of the audit
committee, to monitor the effectiveness of information and internal control systems. This unit should
report functionally to the board's non-executive chair or the chair of the audit committee.
COMPLIANT
41.The head of the unit tasked with the internal audit function should submit its annual work plan to the audit
committee, for approval by the audit committee or the board, directly inform it of its implementation,
including potential impact and scope limitations arising during deployment and the results and monitoring
of its recommendations and submit an activity report to it at the end of each financial year.
COMPLIANT
42.The audit committee should have the following functions over and above those conferred by law:
1.With respect to information and internal control systems:
a)Monitor and evaluate the process of preparing and the integrity of financial and non-financial
information, as well as the control and management systems for financial and non-financial risks
related to the company and, where applicable, the group, including operational, technological, legal,
social, environmental, political and reputational or corruption-related issues, reviewing compliance
with regulatory requirements, proper delimitation of the consolidation perimeter and proper
application of accounting criteria.
b)Monitor the independence of the unit handling the internal audit function; propose the selection,
appointment and dismissal of the head of the internal audit service; propose the service's budget;
approve or propose that the board approve its priorities and annual work plans, ensuring that its
activity focuses primarily on significant risks (including reputational risks); receive regular reports
on its activities; and verify that senior management is acting on the findings and recommendations
of its reports.
c)Establish and supervise a mechanism that allows employees and other persons related to the
company, such as directors, shareholders, suppliers, contractors and subcontractors, to
communicate irregularities of potential importance, including financial and accounting irregularities,
or those of any other nature, related to the company that they notice within the company or its
group. This mechanism must ensure confidentiality and, in any case, provide for scenarios under
which information can be passed on anonymously, safeguarding the rights of the reporting party
and the subject of the report.
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d)Generally ensure that established internal control policies and systems are effectively implemented
in practice.
2.With regard to the external auditor:
a)Investigate the circumstances giving rise to the resignation of the external auditor, should this come
about.
b)Ensure that the remuneration of the external auditor does not compromise its quality or
independence.
c)Ensure that the company communicates any change in the external auditor through the CNMV,
accompanied by a statement regarding any disagreements arising with the outgoing auditor and the
reasons for the same.
d)Ensure that the external auditor has a yearly meeting with the full board of directors to inform it of
the work undertaken and developments in the company's risk and accounting positions.
e)Ensure that the company and the external auditor adhere to current regulations on the provision of
non-audit services, limits on the concentration of the auditor's business and other requirements
concerning auditor independence.
PARTIALLY COMPLIANT
Given that BBVA is a credit institution, it has a specific Board’s Committee of Risk and Compliance, in accordance
with the applicable sector regulations.
Therefore, certain functions contained in this recommendation, in particular paragraph 1(a) on the monitoring of risk
control and management systems; paragraph 1(c) on the monitoring of a mechanism for the reporting of
irregularities of particular importance; and paragraph 1(d), on the monitoring of the implementation of internal
control policies and systems, are assigned, in accordance with the provisions of the Regulations of the Board of
Directors, to the Risk and Compliance Committee, composed exclusively of non-executive directors, most of them
being independent directors, as well as its Chairman.
Within the framework of BBVA's Corporate Governance System, this Committee assists the Board in determining
and monitoring the policy for control and management of all risks (financial and non-financial) of the Group, with the
exception of the functions that correspond to internal financial control, that are the responsibility of the Audit
Committee; those of technological risk, which correspond to the Technology and Cybersecurity Committee; and
those of business and reputational risk, which correspond to the Executive Committee. It also carries out monitoring
of the information and internal control systems, the Regulation & Internal Control function (which includes, among
other units, the Compliance Unit) and implementation within the Group of risk and compliance culture.
Notwithstanding the foregoing, the Audit Committee may, where appropriate, receive information on the above,
within the framework of its responsibilities and under the inter-committee coordination mechanism provided for in
the Regulations of the Board, for the best exercise of its functions.
43.The audit committee should be empowered to meet with any company employee or manager, even
requesting that they appear without the presence of another manager.
COMPLIANT
44.The audit committee should be informed of any structural or corporate changes the company is planning,
so the committee can analyse the transaction and report to the board of directors beforehand on its
economic terms and accounting impact and, in particular and when applicable, the proposed exchange
ratio.
COMPLIANT
45.The risk control and management policy should identify or determine at least:
a)The different types of financial and non-financial risks the company is exposed to (including
operational, technological, legal, social, environmental, political and reputational risks, including
corruption-related risks), with the inclusion under financial or economic risks of contingent liabilities
and other off-balance-sheet risks.
b)A risk control and management model based on different levels, including a specialised risk
committee when sector regulations provide for this or the company deems it appropriate.
c)The level of risk the company sees as acceptable.
d)The measures in place to mitigate the impact of identified risks, should they materialise.
e)The information and internal control systems to be used to control and manage the above risks,
including contingent liabilities and off-balance-sheet risks.
COMPLIANT
46.Companies should establish an internal risk control and management function in the charge of one of the
company's internal departments or units and under the direct supervision of the audit committee or some
other dedicated board committee. This function should be expressly charged with the following
responsibilities:
a)Ensure that risk control and management systems are functioning correctly and, specifically, that
major risks the company is exposed to are correctly identified, managed and quantified.
b)Actively participate in the preparation of risk strategies and in key decisions regarding the
management thereof.
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c)Ensure that risk control and management systems are mitigating risks effectively within the
framework of the policy established by the board of directors.
COMPLIANT
47.Members of the appointments and remunerations committee—or the appointments committee and the
remunerations committee, if separately constituted—should have the right balance of knowledge, skills and
experience for the duties they are called on to discharge. The majority of such members should be
independent directors.
COMPLIANT
48.Large cap companies should have separately constituted appointments and remunerations committees.
COMPLIANT
49.The appointments committee should consult with the chairman of the board of directors and the company's
chief executive, especially on matters relating to executive directors.
When there are vacancies on the board, any of the directors may request that the appointments committee
consider potential candidates that they might find suitable.
COMPLIANT
50.The remunerations committee should operate independently and have the following functions in addition to
those conferred by law:
a)Propose to the board of directors the basic contractual conditions for senior managers.
b)Monitor compliance with the remuneration policy set by the company.
c)Periodically review the remuneration policy for directors and senior managers, including share-
based remuneration systems and their application, and ensure that their individual remuneration is
proportionate to the amounts paid to other directors and senior managers in the company.
d)Ensure that potential conflicts of interest do not undermine the independence of any external
advisory services rendered to the committee.
e)Verify the information on directors' and senior managers' remuneration contained in corporate
documents, including the annual report on the remuneration of directors.
COMPLIANT
51.The remunerations committee should consult with the company's chairman and chief executive, especially
on matters relating to executive directors and senior managers.
COMPLIANT
52.The rules regarding the composition and functioning of supervision and control committees should be set
out in the regulations of the board of directors and aligned with those imposed on committees by law as
specified in the preceding recommendations, including that:
a)Committees should be comprised exclusively of non-executive directors, with a majority of
independent directors.
b)They should be chaired by independent directors.
c)The board of directors should appoint the members of such committees with regard to the
knowledge, skills and experience of the directors on and remits of each committee; deliberate
regarding their proposals and reports; and provide reports on their activities and work at the first
board plenary following each committee meeting.
d)They may engage external advisory services when they deem this to be necessary for the discharge
of their functions.
e)Minutes should be taken at all meetings and made available to all directors.
COMPLIANT
53.Monitoring of compliance with the policies and regulations of the company in environmental, social and
corporate governance matters, as well as with internal codes of conduct, should be assigned to one
committee or entrusted to several committees of the board of directors, which may be the audit committee,
the appointments committee, a specialised sustainability or corporate social responsibility committee or
another specialised committee that the board of directors, in furtherance of its powers of self-organisation,
may have chosen to create. And such a committee should be composed only of non-executive directors,
the majority being independent and specifically assigned the minimum duties set out in the following
recommendation.
PARTIALLY COMPLIANT
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The responsibility of monitoring the Bank's compliance with policies and rules in the area of environmental, social
and corporate governance, as well as internal codes of conduct, and other matters referred to in Recommendation
54, is shared between several Board Committees: namely the Appointments and Corporate Governance
Committee, the Audit Committee and the Risk and Compliance Committee, composed exclusively of non-executive
directors; and also the Executive Committee.
In particular, the Executive Committee and the Risk and Compliance Committee play a more active role in assisting
the Board on environmental and social matters, each within the limits of their powers.
Non-executive directors comprise the majority of the Executive Committee, which was established to support the
Board in the area of strategy and finances and which monitors, on a recurrent basis, the integration of sustainability
into the Group's business processes and activity, in line with the strategic priorities set out by the Bank. It also
monitors application of the Bank’s General Sustainability Policy, following approval by the Board. This Committee
also monitors the implementation of the General Policy on Corporate Social Responsibility, also approved by the
Board.
In turn, the Risk and Compliance Committee, composed of a large majority of independent directors and without the
presence of executive directors, monitors and supervises the integration of sustainability into the Group's risk
analysis and management, from the perspectives of both risk planning and risk management. This Committee also
has among its regulatory powers the power to examine the draft codes of ethics and conduct and their respective
modifications, and in matters relating to money laundering, conduct in the securities markets, data protection, And
the scope of the Group's actions in the field of competition.
Finally, the Appointments and Corporate Governance Committee, composed of a majority of independent directors,
has among its responsibilities the evaluation and periodic review of BBVA's corporate governance system. For its
part, the Audit Committee, composed solely of independent directors, is responsible for overseeing the process of
drawing up and presenting related financial and non-financial information.
54.The minimum functions referred to in the above recommendation are as follows:
a)Monitoring of compliance with corporate governance rules and internal company codes of conduct,
ensuring the alignment of the corporate culture with its purpose and values.
b)Monitoring the implementation of the general policy relating to the communication of economic-
financial, non-financial and corporate information as well as communication with shareholders and
investors, proxy advisers and other stakeholders. In addition, the way in which the entity
communicates and engages with small and medium-sized shareholders will also be monitored.
c)Periodic evaluation and review of the effectiveness of the company's corporate governance system
and its environmental and social policy with the aim of procuring that they fulfil their mission to
promote the corporate interest and take account, as applicable, of the legitimate interests of the
remaining stakeholders.
d)Monitoring the company's environmental and social practices to ensure their alignment with the
established strategy and policy.
e)Monitoring and evaluating the company's interactions with its various stakeholder groups.
COMPLIANT
55.Environmental and social sustainability policies should identify and include at least:
a)Principles, commitments, objectives and strategy in relation to shareholders, employees, customers,
suppliers, social and environmental matters, diversity, tax liability, respect for human rights and the
prevention of corruption and other illegal conduct.
b)Methods and systems to monitor compliance with policies, associated risks and the management
thereof.
c)Mechanisms for monitoring non-financial risks, including those related to ethics and business
conduct.
d)Channels for stakeholder communication, participation and dialogue.
e)Responsible communication practices that prevent the manipulation of information and protect
honour and integrity.
COMPLIANT
56.Director remuneration should be sufficient to attract and retain individuals with the desired profile and
compensate the commitment, abilities and responsibility that the post demands, but not so high as to
compromise the independent judgement of non-executive directors.
COMPLIANT
57.Variable remuneration linked to the company's and the director's performance, the award of shares,
options or any other right to acquire shares or instruments tied to the price of shares, and long-term
savings schemes such as pension and retirement plans and other social pension systems should be
limited to executive directors.
The company may consider the share-based remuneration of non-executive directors provided they retain
such shares until they are no longer serving as directors. The foregoing condition will not apply to any
shares that the director must dispose of to satisfy costs related to their acquisition.
COMPLIANT
58.In the case of variable remuneration, remuneration policies should include limits and technical safeguards
to ensure that such remuneration reflects the professional performance of the beneficiaries and not simply
the general progress of the markets or the company's sector, or circumstances of that kind.
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In particular, components of variable remuneration should:
a)Be tied to predetermined and measurable performance criteria that factor in the risk assumed to
obtain a given outcome.
b)Promote the sustainability of the company and include non-financial criteria that are suited to the
long-term creation of value, such as compliance with the company's internal rules and procedures
and its risk control and management policies.
c)Be structured around achieving a balance between the fulfilment of short, medium and long-term
objectives, such that performance-related pay rewards ongoing achievement over a sufficient period
of time to appreciate its contribution to the long-term creation of value and to ensure that
performance is not measured based solely on one-off, occasional or extraordinary events.
COMPLIANT
59.The payment of variable remuneration components should be subject to sufficient verification that
performance-related or other previously established conditions have been effectively fulfilled. The criteria
in relation to the required timing and methods of such verification must be provided by the bodies in the
annual report on the remuneration of directors, according to the nature and characteristics of each variable
component.
In addition, entities must evaluate whether to establish a reduction ('malus') arrangement based on the
deferral, for a sufficient period, of the payment of a part of the variable components that entails the total or
partial loss thereof in the event this is deemed advisable due to an event occurring prior to the time of
payment.
COMPLIANT
60.Remuneration tied to company results should take into account any qualifications stated in the external
auditor's report that reduce such results.
COMPLIANT
61.A significant percentage of executive directors' variable remuneration should be tied to the award of shares
or financial instruments whose value is linked to the share price.
COMPLIANT
62.Once the shares, options or financial instruments corresponding to the remuneration systems have been
allocated, the executive directors may not transfer their ownership of or exercise them until a period of at
least three years has elapsed.
An exception to the above is made in the event that the director has, at the time of transfer or exercise, a
net economic exposure to the change in the price of shares for a market value equal to at least twice their
annual fixed remuneration through the ownership of shares, options or other financial instruments.
The foregoing shall not apply to any shares that the director needs to dispose of in order to cover the costs
associated with the acquisition thereof or, subject to the approval of the appointments and remunerations
committee, in the event of extraordinary situations that so require.
COMPLIANT
63.Contractual arrangements should include provisions that permit the company to request the
reimbursement of variable remuneration components when the payment thereof was not in line with the
conditions applicable to the director's performance or was based on data subsequently found to be
incorrect.
COMPLIANT
64.Resolution or termination payments should not exceed an amount equal to two years of the director's total
annual remuneration and should not be paid until the company confirms that the director has met the
predetermined performance criteria or conditions established for the receipt thereof.
For purposes of this recommendation, contractual resolution or termination payments shall include any
credits whose accrual or payment obligation arises upon or as a consequence of the termination of the
contractual relationship linking the director with the company, including unvested amounts in long-term
savings systems and amounts awarded in connection with post-contractual non-compete agreements.
COMPLIANT
H.  OTHER POINTS OF INTEREST
1.If there are any other significant aspects of corporate governance in the company or in the group
entities that have not been addressed in the rest of the sections of this report, but are necessary to
include to provide more comprehensive and well-grounded information on the corporate governance
structure and practices in the entity or its group, give a brief description of them.
2.This section may also include any other information, clarification or detail related to previous sections
of the report provided that it is relevant and not reiterative.
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In particular, indicate whether the company is subject to the corporate governance laws of a country
other than Spain and, if so, include the information it is required to provide, if different from that
required in this report.
3.The company may also indicate whether it has voluntarily adhered to other international, industry-
wide or any other codes of ethical principles or good practices. Where applicable, identify the code in
question and the adhesion date. In particular, indicate whether it has adhered to the Code of Good
Tax Practices of 20 July 2010.
The data in this report refers to the financial year ending 31 December 2021, except in those cases when
another reference date is specifically stated.
Further to section A.3, BBVA has a fixed remuneration deferred share delivery system for its non-executive
directors, as approved by the General Meeting. This consists of the annual allocation to each non-executive
director of a number of BBVA theoretical shares equivalent to 20% of the total fixed cash allocation received
by the respective individual in the previous year. This will be delivered as appropriate, when their directorship
ends for any reason other than serious dereliction of duties. Details on the annual allocation made by the
Board and the accumulated theoretical shares can be found in Notes 54 and 49 on Remuneration and other
benefits to the Board of Directors and to members of the Bank's Senior Management within the notes to the
annual financial statements corresponding to BBVA's Individual and Consolidated Annual Accounts for the
2021 financial year, respectively, as well as in BBVA's Annual Report on the Remuneration of Directors.
The remuneration system for executive directors includes, among other elements, an annual variable
remuneration whose vesting and payment rules include a portion in shares and deferral periods. The details
of the shares held by each executive director as part of this remuneration are also set out in Notes 54 and 49
on Remuneration and other benefits to the Board of Directors and to members of the Bank's Senior
Management of the notes to the annual financial statements for the BBVA Individual and Consolidated
Annual Accounts the 2021 financial year, respectively, and in BBVA's Annual Report on the Remuneration of
Directors.
Additionally, the detail of the number of direct shares owned by BBVA directors is included below:
Director´s Name
Number of Direct shares
Carlos Torres Vila
859,051
Onur Genç
485,325
José Miguel Andrés Torrecillas
10,828
Jaime Caruana Lacorte
35,000
Raúl Galamba de Oliveira
30,000
José Maldonado Ramos
38,761
Susana Rodríguez Vidarte
26,980
Carlos Salazar Lomelín
260,929
Further to Section A.9, relating to income from treasury-share trading, Rule 21 of Circular 4/2017 and IAS 32,
Paragraph 33, expressly prohibit the recognition, in the income statement, of gains or losses made through
transactions carried out with own capital instruments, including their issuance and redemption. Said profits
and losses are directly booked against the company's net equity. In the table of significant variations, the
date of entry of CNMV Model IV in the registries of that organism, model corresponding to the
communications with treasury shares and the reason for such communication. In this regard, state that the
communications made to the CNMV in December 2021, outlined in said section, were made within the
framework of BBVA's own share buyback programme resolved by the Board of Directors.
Further to section B.4, state that the data regarding the physical presence percentage included with respect
to the General Shareholders' Meeting, held on 20 April 2021, includes the data on shareholders' remote
attendance thereof, since, as a result of the exceptional circumstances arising from COVID-19, BBVA
resolved, in accordance with the provisions of Royal Decree-Law 34/2020, of 17 November, on urgent
measures to support business solvency and the energy sector and on tax matters, to make it possible for the
BBVA General Shareholders' Meeting in the 2021 financial year to be attended exclusively by remote means
— that is, without physical attendance by shareholders or their representatives.
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For the purpose of clarifying the information contained in Section C.1.2, it is indicated that Jaime Félix
Caruana Lacorte accepted his appointment on 4 June 2018; Ana Cristina Peralta Moreno accepted her
appointment on 8 May 2018; Ana Leonor Revenga Shanklin and Carlos Vicente Salazar Lomelín accepted
their appointments on 1 April 2020, with the date of appointment by the corresponding General Meeting set
out in Section C.1.2.
Further to Section C.1.5, state that within the framework of the continuous Board rotation process, the
Appointments and Corporate Governance Committee, in performing its duties, has in recent financial years
put in place different selection processes for directors aimed at identifying the most suitable candidates at all
times, based on the needs of the Corporate Bodies, and that these favour diversity in the manner specified in
preceding sections.
In this way, the Board currently has a diverse composition, combining people with extensive experience and
knowledge of the financial and banking field with profiles that possess experience and knowledge in different
areas that are of interest to the Bank and its Group, such as accounting and auditing, risk management,
innovation and information technologies, macroeconomic strategy and environment, human resources and
remuneration, institutional, legal and regulatory fields and corporate governance and sustainability. This
enables the Board overall to have a suitable balance in its composition and suitable knowledge of the Bank's
and the Group's environment, activities, strategies and risks, helping it to better perform its functions.
In particular, the Board meets the objectives set out in its Regulations and in the Selection Policy, namely
there is an appropriate balance between the different types of director. Non-executive directors make up
86.67% of all directors (thereby attaining the objective of having a large majority of non-executive directors),
independent directors make up two-thirds of the board (thereby attaining the objective of having at least 50%
independent directors) and women make up one-third of all board members, thereby attaining the current
target of at least 30%. The Board is also highly diverse in terms of skills, knowledge and experience at both
the national and international levels, which has been consolidated in recent years, in addition to the diversity
of experience within the Board itself.
In the context of the Board's continuous rotation process and taking into account the continuous analysis of
the structure, size and composition of the Board of Directors, the Committee developed a director selection
process in 2021, inspired by the principles of the Board of Directors' Regulations and Selection Policy, as a
result of which it was proposed to the General Meeting in March 2022 that a new director be appointed with
independent status, and that two directors be re-appointed with executive director status.
Should the mandatory approvals be granted by the General Meeting, this would continue to contribute to
attaining the objectives set out in the Selection Policy, and specifically that women should make up 40% of all
directors (thereby attaining the objective of the Selection Policy that women make up at least 40% of all
directors by the end of 2022). It would also consolidate the knowledge and experience of the Board in areas
of relevance to the Bank such as sustainability and institutional and regulatory environment.
Certainly, the Board, as a whole, has an adequate and diverse composition with a thorough knowledge of the
environment, strategy, activities, business and risks of the Bank and its Group, resulting in a balanced
composition and adapted to the needs of the moment, thus contributing to ensuring that the functions of the
Corporate Bodies are developed in the best corporate interest.
In addition to the information set out in section C.1.6, in accordance with the provisions of Article 540 of the
CEA, which stipulates that a brief description of the diversity policy, with regard to directors and to members
of management, must be provided, BBVA employs a Selection and Appointment Policy for members of
Senior Management that has been approved by the Board.
Said Policy is designed to ensure that individuals in Senior Management positions at BBVA have the capacity
to properly exercise the responsibilities conferred upon them. Thus, members of BBVA Senior Management
must have top-level academic and technical qualifications, professional skills—underpinned by their
professional careers to date—applicable to the responsibilities associated with the role to be fulfilled, a
recognised honourable business and professional reputation, and commitment to BBVA's values.
Pursuant to the provisions of this Policy on the assessment of internal talent, performance is assessed in
terms of the achievement of objectives, potential to assume greater responsibilities in the future, and
individuals' professional capabilities and skills. These assessments may be supported by means of review
sessions during which members of Senior Management analyse the profiles of certain employees and share
their opinions on the achievements and strengths of each individual.
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Moreover, for the selection of external candidates for senior management positions, references and top-level
executive search firms are used. The Talent & Culture area ensures that external candidates possess top-
level academic and technical qualifications, that their professional careers to date adequately encompass the
responsibilities associated with the roles to be fulfilled, that they have recognised business and professional
reputations, and that, during their careers at other organisations, they have demonstrated a high level of
alignment with BBVA's values. The candidates identified through the company's external selection process
are considered alongside internal candidates, in order to select the individual that best fits the role to be
fulfilled.
Moreover, in accordance with the Regulations of the Board, the functions of this body include appointing
members of Senior Management based on a report from the Appointments and Corporate Governance
Committee. Prior to the proposal and appointment, the Bank follows a selection process for members of
Senior Management which is governed by the principles and criteria outlined in the selection and
appointment policy for members of Senior Management. This process involves analysing the functions and
candidate profiles, confirming the suitability of the selected candidate, submitting the proposal for the
consideration of the Appointments and Corporate Governance Committee, which drafts a preliminary report
for the Board, and, finally, submitting the proposal to the Board for approval, which must be supported by a
favourable preliminary report from the Appointments and Corporate Governance Committee.
Appointment of senior managers, on the proposal of the Chairman for those who report thereto, and of the
Chief Executive Officer (Consejero Delegado), for those who report thereto instead of to the Chairman. The
Board of Directors will be responsible for the appointment and dismissal of the head of the Internal Audit
area, based on a proposal from the Audit Committee, and the Head of Regulation & Internal Control, on a
proposal from the Risk and Compliance Committee, as well as the determination of their objectives and
assessment of their performance, on a proposal from the corresponding committee.
As a supplement to section C.1.7, state that it is also appreciated that the Board has a continuous training
programme for directors, which ensures that their knowledge and skills are continuously being enriched,
including relevant trends and areas of interest within that programme, such as sustainability, the regulatory
framework and technological and innovation issues, among others, which helps ensure that the Board is
always in possession of the knowledge, capacities and information needed to discharge its roles.
Furthermore, state that the current make-up of the Board complies with the provisions of applicable
legislation, the regulations of the corporate bodies and the objectives provided for in this regard by the
Selection Policy, in line with what was set out in section C.1.5 above regarding striking an appropriate
balance between the different types director, having a large majority of non-executive and independent
directors and complying with the currently applicable objective for the representation of women on the Board.
For the above-mentioned reasons, the Board, as a whole, currently has an adequate and diverse
composition with a thorough knowledge of the environment, strategy, activities, business and risks of the
Bank and its Group, resulting in a balanced composition and adapted to the needs of the moment, thus
contributing to ensuring that the functions of the corporate bodies are developed in the best corporate
interest.
Finally, it should be noted that, as a result of the director selection process referred to in sections C.1.5 and
C.1.6 above, should the corresponding proposal for the appointment of an independent director be approved
by the General Meeting of March 2022, the Board would then meet the objective of women making up at
least 40% of all directors before the end of 2022 and the Board's knowledge and experience in areas of
relevance to the Bank such as sustainability and institutional and regulatory areas would be consolidated.
Finally, it should be noted that the director selection process implemented in the 2021 financial year sought
the expert advice of a specialist headhunting company for potential candidates, thereby ensuring optimal
professionalism and independence for the process. This process also took into account the number and
profile of directors whose three-year statutory term ends in the 2022 financial year, so that appropriate
proposals for appointment or re-appointment can be submitted to the next Annual General Shareholders'
Meeting.
Accordingly, the Board studied the various pre-selected profiles, decided on those which, a priori, would fit
the needs of the Bank, and assessed the training and career path of the candidates, their main professional
and personal competencies, their vision of the Bank and the Group and their willingness to join the Board of
Directors. Having chosen one of the candidates, the Board then submitted its respective proposals and
reports to the General Meeting to be held during the 2022 financial year, concerning the appointment of a
new director and the re-appointment of two directors.
Further to Section C.1.9, the various Board Committees with oversight and control functions also have
certain functions delegated by the Board of Directors, which are detailed in section C.2.1 of this Report and
which are also set out in their corresponding regulations which are available on the Bank's website.
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As a supplement to section C.1.11, state that Juan Pi Llorens is a director of the companies in the Oesia
Group listed therein (Oesia Networks, S.L., Tecnobit, S.L.U. and UAV Navigation, S.L.) as a natural person
representative of the company Relocation & Execution Services, S.L.
Further to the information included in section C.1.13, it is stated that:
The amount included under Remuneration of the Board of Directors accrued during the financial year
corresponds, based on the instructions of this Report, with the amount declared as total remuneration
accrued according to Table c) Summary of remuneration of section C.1 – Breakdown of individual
remuneration accrued for each of the directors included in section 5 (Statistical Appendix) of the Annual
Report on the Remuneration of Directors of BBVA, which includes: (i) remuneration received in cash by the
directors in 2021, comprising, in the case of non-executive directors, fixed remuneration for membership of
the Board and its committees and, where applicable, for the role of lead director and vice-chairman of the
Board, and remuneration in kind, and, in the case of executive directors, their annual fixed remuneration,
remuneration in kind and cash amounts corresponding to the initial portion of 2021 Annual Variable
Remuneration, to the deferred portion of the 2018 Annual Variable Remuneration payable, where conditions
are met, in 2022, together with its corresponding update and, in the case of the Chairman, to the deferred
portion of the 2017 Annual Variable Remuneration payable, where conditions are met, in 2022, together with
its corresponding update; (ii) the gross earnings on shares or financial instruments vested in 2021 by the
executive directors, corresponding to the share portion that corresponds to the portion of the Annual Variable
Remuneration for 2021 and 2018 and, in the case of the Chairman, for 2017, to be delivered in 2022, the
shares of which have been monetised, for the purposes of this report, taking as a benchmark the average
closing BBVA share price for trading sessions between 15 December 2021 and 15 January 2022, which was
EUR 5,33 per share, insofar as these shares have not yet been delivered to their beneficiaries; and (iii) the
remuneration for other items paid by the Chief Executive Officer in 2021 (mobility allowance and cash in lieu
of pension).
These items are detailed, individually for each director, in Notes 54 and 49 of the notes to the annual
financial statements corresponding to BBVA's Annual Consolidated and Individual Accounts for the 2021
financial year, respectively.
With respect to the Amount of funds accumulated by current directors through long-term savings systems
with unvested economic rights, included in section C.1.13 of this Report, during the 2021 financial year, the
Bank had commitments made in respect of the Chairman's pension to cover the contingencies of retirement,
invalidity and death in accordance with the provisions of the By-laws, the Remuneration Policy for BBVA
Directors and his contract with the Bank. For the Chief Executive Officer, the Bank has no pension
commitments, although it does have commitments to cover the contingencies for disability and death, in
accordance with the Remuneration Policy for BBVA Directors and the contract entered into with the Bank.
The main characteristics of the pension system of the Chairman to cover the retirement contingency are
detailed in the BBVA Directors' Remuneration Policy, and include, inter alia, the following: a defined-
contribution system; no provision for receiving the retirement pension in advance; and 15% of the agreed
contribution has the status of discretionary pension benefits, in accordance with the requirements of the
applicable regulations. They are also included in Notes 54 and 49 of the Annual Report corresponding to
notes to the annual financial statements for BBVA's Consolidated and Individual Annual Financial Statements
for the 2021 financial year, respectively, which include the amounts of the entitlements accrued by the
Chairman as of 31 December 2021.
The balance of the item, Provisions — Funds for pensions and similar obligations, on the Group's
consolidated balance sheet as at 31 December 2021 includes EUR 69 million as post-employment provision
commitments maintained with former members of the Board of Directors.
Further to the information included in section C.1.14, it is stated that:
The item Senior Management total remuneration includes the remuneration of the members of Senior
Management (16 members as at 31 December 2021, excluding the executive directors), which includes: the
annual and in-kind fixed remuneration received during the 2020 financial year; the Upfront Portion of the
Annual Variable Remuneration for the 2021 financial year and payment of the Deferred Portion of the Annual
Variable Remuneration for the 2018 and 2017 financial years, in cash and monetised shares, together with
its corresponding update, payable in 2022, if the corresponding conditions are met. The monetised shares
stood at the same value as that indicated in the case of the executive directors (i.e. EUR 5,33 per share; see
Section C.1.13).
The main characteristics of the pension systems for this group are, inter alia, the following: defined
contributions; no provision for receiving the retirement pension in advance; and 15% of the agreed
contributions have the status of "discretionary pension benefits", in accordance with the requirements of the
applicable regulations.
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The above concepts are detailed in Notes 54 and 49 of the notes to the annual financial statements
corresponding to BBVA's Consolidated and Individual Annual Financial Statements for the 2021 financial
year, respectively.
The balance of the item, Provisions — Funds for pensions and similar obligations, on the Group's
consolidated balance sheet as at 31 December 2021 includes EUR 241 million as post-employment
provision commitments maintained with former members of the Bank's Senior Management.
Furthermore, it is noted that, on 29 July 2021, Javier Rodriguez Soler was appointed as head of the
Sustainability area and also that his position as a senior manager of Banco Bilbao Vizcaya Argentaria, S.A.
was recorded in the Bank of Spain's Register of Senior Officers, in accordance with the applicable
regulations.
Further to Section C.1.17, set out below is the evaluation by the Board of Directors of its committees'
operation, based on reports submitted by their respective Chairs:
The various committees have regularly informed the Board of Directors of the activities carried out and
the agreements adopted by each of the committees, as part of their functions. This has ensured that all
directors have a full understanding of the work being undertaken by the various Board committees and
has promoted coordination between the corporate bodies.
In addition to the above, at its meeting held on 22 December 2021, the Board received the report by the
Chairman on the Technology and Cybersecurity Committee's activity for the 2021 financial year in terms
of the various areas within its remit, such as the technology and cybersecurity strategy, the plans,
policies and management of cybersecurity, and the monitoring and control of technological risks, among
other matters.
During its meeting on 22 December 2021, the Board also received the report by the Chairman of the
Risk and Compliance Committee on its activities throughout the 2021 financial year. The report detailed
the tasks executed by the Committee in its ongoing monitoring and oversight of changes in the risks
faced by the Group and the extent to which consistency is maintained with certain strategies and
policies, such as the monitoring regulation & internal control and compliance.
At its meeting held on 2 February 2022, the Board of Directors received the Chairman's report on the
activity carried out by the Executive Committee during the 2021 financial year. The report detailed,
among other activities, the Committee's work in support of the Board of Directors in decision-making in
the areas of strategy, budgets and finance, supervision and monitoring of activity and results, strategic-
forward information, as well as selected projects, operations and Group policies.
At its meeting held on 2 February 2022, the Board of Directors received the report by the Chair of the
Audit Committee on the activities of the Committee during the 2021 financial year. The report detailed,
among other activities, the Committee's work in overseeing the preparation of financial statements and
the application of accounting criteria, the sufficient, adequate and effective operation of internal control
systems in the preparation of financial data, and the planning, progression and depth of external auditor
tasks, in addition to the activity carried out by the Internal Audit area.
At its meeting held on 2 February 2022, the Committee also received the report by the Chair of the
Appointments and Corporate Governance Committee on the activities undertaken by the Committee
throughout the 2021 financial year in terms of its assigned functions, including its tasks relating to the
re-election and appointment of directors, the evaluation of the Board of Directors, the Chairman of the
Board and the Chief Executive Officer, and the monitoring of developments in the Corporate
Governance System, among others.
Lastly, at its meeting held on 2 February 2022, the Board received the report by the Chair of the
Remunerations Committee on the activities undertaken by this Committee throughout the 2021 financial
year, reporting on, among other matters, the tasks performed by the Committee relating to the
preparation and implementation of the proposed resolutions submitted to the Board regarding
remuneration matters, particularly those relating to the remuneration of directors, Senior Management,
Identified Staff and the BBVA Group.
All of the foregoing has been taken into consideration by the Board of Directors during the evaluation
process carried out in respect of the 2021 financial year, described in the preceding paragraphs.
With regard to Section C.1.27, as BBVA shares are listed on the New York Stock Exchange, it is subject to
the supervision of the Securities and Exchange Commission (SEC) and, thus, to compliance with the
Sarbanes Oxley Act and its implementing regulations, and for this reason each year the Group Executive
Chairman, the Chief Executive Officer and the executive tasked with preparing the Accounts sign and submit
the certifications described in sections 302 and 906 of this Act, related to the content of the Annual Financial
Statements. These certificates are contained in the annual registration statement (Form 20-F) which the
Company files with this authority for the official record.
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Further to Section C.2.1, the following is a brief indication of what the regulations establish with regard to the
composition and functions of each of the remaining Board Committees:
Executive Committee: Article 30 of the Regulations of the Board and the Regulations of the Executive
Committee establishes that the Board of Directors may, in accordance with the By-laws and with the
favourable vote of two-thirds of its members, appoint an Executive Committee, composed of a minimum
of four directors appointed by the Board of Directors, ensuring that there is a majority of non-executive
directors over executive directors. The Chairman of the Board of Directors will be an ex-officio member
of the Committee. The Secretary of the Board of Directors will hold the same position on the Committee.
If absent, the Secretary will be replaced by the Deputy Secretary or the person appointed by the
attendees of the relevant meeting.
Audit Committee: the Audit Committee Regulations establish that it shall consist of a minimum of four
independent directors. Committee members will be appointed by the Board of Directors, seeking to
ensure that they possess the necessary dedication, skills and experience to carry out their roles. In any
event, at least one member will be appointed taking into account their knowledge and experience in
accounting, auditing or both. As a whole, the Committee members will possess relevant technical
expertise in the financial sector. The Board will, from amongst its members, appoint the Chair of this
Committee, who must be replaced every four years and may be re-appointed one year after the end of
their term of office. When the Chair cannot be present, meetings will be chaired by the longest-serving
independent director on the Committee, and, where multiple directors have equal length of service, by the
eldest. The Secretary of the Board of Directors or, on behalf thereof, the Deputy Secretary of the Board of
Directors, will act as Secretary for the Committee.
Appointments and Corporate Governance Committee: the Regulations of the Appointments and
Corporate Governance Committee establish that it shall consist of a minimum of three directors, all of
them non-executive and most of them independent, as well as its Chairman. Committee members will be
appointed by the Board of Directors, seeking to ensure that they possess the necessary dedication, skills
and experience to carry out their roles. The Board of Directors will appoint the Chair of the Committee
from amongst its independent members. When the Chair cannot be present, meetings will be chaired by
the longest-serving independent director on the Committee, and, where multiple directors have equal
length of service, by the eldest. The Secretary of the Board of Directors or, on behalf thereof, the Deputy
Secretary of the Board of Directors, will act as Secretary for the Committee.
Remunerations Committee: the Regulations of the Remunerations Committee establishes that it must
be comprised of a minimum of three non-executive directors and the majority, including the Chairman,
must be independent directors. Committee members will be appointed by the Board of Directors, seeking
to ensure that they possess the necessary dedication, skills and experience to carry out their roles. The
Board of Directors will appoint the Chair of the Committee from amongst its independent members. When
the Chair cannot be present, meetings will be chaired by the longest-serving independent director on the
Committee, and, where multiple directors have equal length of service, by the eldest. The Secretary of the
Board of Directors or, on behalf thereof, the Deputy Secretary of the Board of Directors, will act as
Secretary for the Committee.
Risk and Compliance Committee: the Regulations of the Risk and Compliance Committee establishes
that it will consist of a minimum of three directors, appointed by the Board of Directors, who possess the
appropriate knowledge, skills and experience to understand and control the Bank's risk strategy. All the
members of the Committee must be non-executive directors, with its Chair and a majority of members
being independent directors. The Board will appoint the Chair of the Committee from amongst its
independent members. When the Chair cannot be present, meetings will be chaired by the longest-
serving independent director on the Committee, and, where multiple directors have equal length of
service, by the eldest. The Secretary of the Board of Directors or, on behalf thereof, the Deputy Secretary
of the Board of Directors, will act as Secretary for the Committee.
Technology and Cybersecurity Committee: the Regulations of the Technology and Cybersecurity
Committee establish that the Committee shall consist of a minimum of three directors, most of whom shall
be non-executive directors. Committee members will be appointed by the Board of Directors, seeking to
ensure that they possess the necessary dedication, skills and experience to carry out their roles. The
Board will appoint the Chair of the Committee from amongst its members. When the Chair cannot be
present, meetings will be chaired by the longest-serving director on the Committee, and, where multiple
directors have equal length of service, by the eldest. The Secretary of the Board of Directors or, on behalf
thereof, the Deputy Secretary of the Board of Directors, will act as Secretary for the Committee.
Also, as a follow-up to the most important activities of the Board Committees and their organisational and
operational rules as set out in paragraph C.2.1:
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Executive Committee: the most noteworthy actions carried out by the Committee during the 2021
financial year included the monitoring of the monthly evolution of the Group and its business areas'
activity and results, its crucial role in ensuring the integrity, coordination, consistency and coherence of
the Group's strategic and prospective processes, such as the Strategic Plan, the RAF, the ICAAP, the
ILAAP, the Budget and planning of capital, liquidity and funding and the Recovery Plan, taking into
account aspects common to all processes, and driving the integration of the strategic bases established
by the Board into all processes.
In addition, the Committee, in discharging its fundamental role in monitoring and controlling the
measures implemented in BBVA to manage the health and economic crisis caused by COVID-19 during
the 2020 financial year, continued to monitor and control of the Bank's business and activities, in a still-
changing and uncertain environment during the 2021 financial year, prioritising the impact of the crisis
on activity, results and organisation, technological and operational continuity, capital, liquidity and
solvency situations and the evolution of risk management, among other areas.
Furthermore, the Committee has ensured the coherence and alignment of RAF with the strategy
established by the Board of Directors and has reviewed and proposed the bases for the proposals upon
which RAF has been drafted, which were, where appropriate, submitted to the Board by the Risk and
Compliance Committee. The Committee has also supported the Board in analysing and monitoring the
drafting of the Budget, the Capital Plan and the Liquidity and Funding Plan prior to submission to the
Board.
The Committee also undertook work to oversee, monitor and control the Group's risk management. It
monitored the evolution of the risk profile and metrics; the most significant aspects relating to changes
in the macroeconomic environment and other factors that impacted the Group's management and
activities over the course of the financial year; as well as any developments in BBVA share prices.
In addition, it has analysed progress in the corporate operation processes, the competence to decide on
which rested with the Board, including their strategic and financial aspects, in advance of their
consideration by the Board, as well as other issues and projects relating to the development of the
Strategic Plan, like the Group's progress in terms of sustainability, (including environmental and social
areas), participation by the Bank in other strategic initiatives, preparation of Investor Day, and the day-
to-day management of business.
The Committee has also monitored the progress made in promoting and accelerating the integration of
sustainability into activities, business, risks and governance (KPIs, deep dive on portfolio alignment and
climate-related risk work plan – ECB guide); and the Corporate Social Responsibility Policy, portfolio
alignment and social commitment with the United Nations.
Finally, particularly noteworthy is the work carried out by the Committee on the prior reporting of policies
submitted to the Board, except for policies relating to issues handled by other Board committees; as
well as the Group's authorisation to appoint administrators in subsidiaries or investee companies, and
the granting of the powers vested in the Group.
Audit Committee: regarding organisational and operational rules, the operational principles of the Audit
Committee are indicated in its Regulations, which lay down the basic rules of its organisation and
operation. In particular, the Audit Committee's Regulations stipulate that, inter alia, the Committee shall
meet whenever it is called by its Chair, who is empowered to convene the Committee and to set the
agenda for its meeting. The Regulations contain the procedure for the calling of ordinary and
extraordinary meetings. Executives responsible for the areas that manage matters within their remits may
be called to meetings. This particularly applies to the Accounting and Internal Auditing areas, and, at the
request of the heads of these, those persons within the Group who have knowledge of or responsibility for
the matters covered by the agenda, when their presence at the meeting is deemed appropriate. The
Committee may also call any other Group employee or manager, and even arrange for them to attend
without the presence of any other manager. Notwithstanding the foregoing, it will seek to ensure that the
presence of persons outside the Committee during these meetings be limited to those cases where it is
necessary and to the items of the agenda for which they are called.
The Committee may, through its Secretary, engage external advisory services for relevant issues when it
considers that these cannot be properly provided by experts or technical staff within the Group on
grounds of specialisation and independence.
Other aspects of the organisation and operation of the Committee shall be dealt with in the Regulations of
the Committee itself. All matters not provided for in the aforementioned Regulations will adhere to the
Regulations of the Board, insofar as they are applicable.
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In terms of the most significant actions and tasks carried out by the Audit Committee during the 2021
financial year, in the performance of the functions established to it by law, it has analysed the following
matters, submitting the corresponding reports and proposals to the Board for approval, where
appropriate.
In relation to overseeing the financial statements and public information, it analysed and oversaw the
process of preparing and presenting financial and non-financial information related to the Bank as well as
its consolidated Group from the annual, half-yearly and quarterly reports, in order to determine its
accuracy, reliability, adequacy and clarity, prior to its submission to the Board.
These financial information supervision functions were performed through a continuous process
throughout the year, in which it has monitored the monthly development of the balance sheet and income
statement, the quarterly and semi-annual financial reports, the closing results of each period and the
preparation process for the corresponding financial information, paying special attention to the accounting
criteria applied and any changes therein, as well as accounting regulations and the changes in the
Group's scope of consolidation.
In addition, the Committee has continuously monitored and analysed on a monthly basis the main impacts
that would affect the business, balance sheet and income statement of the Bank and its Group from an
accounting perspective. In particular, the analysis and monitoring carried out on (i) the extraordinary
update of macroeconomic information for the calculation of the expected loss due to credit risk, in
application of the IFRS-9 accounting standard; (ii) the analysis of evidence of impairment of goodwill
recorded in the Group's accounts for the major cash generating units (CGUs), in compliance with
International Accounting Standard (IAS) 36; (iii) the relative breakdowns concerning the closure of
corporate operations carried out by the Group and loans with public guarantees and the moratoria
granted; (iv) information concerning risks and uncertainties arising from the crisis generated by
COVID-19; and (v) changes in applied accounting policies or criteria, among other actions.
Hence, prior to their drafting and/or approval by the Board, the Committee oversaw the preparation of the
individual and consolidated annual financial statements for the financial year, the half-yearly and quarterly
financial statements, as well as other relevant financial information, including the CNMV Universal
Registration Document, US SEC Form 20-F of the Securities and Exchange Commission (SEC), and the
Prudential Relevance Report, among others, submitting to the Board the corresponding reports and/or
opinions of the Committee on the financial information of the Bank and its Group.
In addition, within the financial information monitoring process, the Committee oversaw the sufficiency,
suitability and effective functioning of the internal control systems established for the preparation of
financial information, including tax-related systems, as well as learning from the internal reports and the
reports by the executive areas of the Bank and the external auditor on the effectiveness of the internal
financial control, submitting to the Board the Committee's reports on the sufficiency of the internal control
systems established by the Group for the generation of financial information.
Similarly, at the same time as overseeing the main financial information of the Bank and its Group, the
Committee analysed the Group's main tax figures, monitoring, inter alia, the real tax rate, total tax risk, the
tax position on capital, as well as the main criteria used, the main decisions adopted and the impact on
the Group's financial information.
With regards to activities related to the external audit, the Committee has maintained appropriate
relationships with the heads of the external auditor, during each of the monthly meetings it has held, in
order to ascertain the planning, stage and progress of the Annual Plan established for performing its work
in connection with the audit of the Bank and Group annual financial statements, of the interim financial
statements, and of other financial information subject to review during the account auditing.
It also received and analysed the opinion reports and communications required by account auditing
legislation, from the external auditor, among which the following are of note: the work carried out on the
Group's financial information, other regulatory work of the External Auditor, such as the supplementary
report to the Bank's Annual Financial Statements, as well as confirmations of its independence with
regard to the Bank and other companies within its group.
Similarly, in relation to the independence of the external auditor, the Committee has ensured that internal
procedures are implemented to safeguard against situations that may give rise to independence conflicts.
It has also opposed declarations made by the external auditor concerning confirmation of its
independence with regard to BBVA and its Group, and issued the corresponding reports in accordance
with applicable legislation.
The Committee also analysed, prior to its submission to the Board, the overall proposal for the External
Auditor's fees for the 2021 financial year.
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In addition, in 2021, in the best interest of the Bank and its Group, the Committee agreed to initiate a
process of selecting auditors for the financial years 2022, 2023 and 2024 and agreed to submit to the
Board of Directors, as a result of this selection process, its proposal for designation, which included the
Committee's recommendation that the auditing firm that would provide a higher quality service to BBVA
and its Group, and one that is better suited to its current needs, would be Ernst & Young, S.L. ("EY"),
having agreed to propose to the next BBVA General Shareholders' Meeting the appointment of EY as
auditor of the accounts of the Bank and its consolidated group for the financial years 2022, 2023 and
2024.
With regards to tasks carried out by Internal Audit, whose Head reports directly to the Audit Committee at
each of its monthly meetings, the Committee has ensured that the Internal Audit area has the necessary
material and human resources for effective performance of its functions, overseeing the efficiency and
operation of the role as well as its independence from other areas of the Bank for such purpose.
Accordingly, the Committee analysed and approved the Annual Internal Audit Plan for the 2022 financial
year, also overseeing at each of the monthly meetings held the development of the Annual Internal Audit
Plan for the 2021 financial year, and the activity and reports issued by the area. It was also notified of the
result of its most relevant work, weaknesses and opportunities for improvement identified, and the
recommendations made by the Internal Audit as a result of its review work.
With regard to the Strategic Plan established by the Internal Audit Area for the 2020–2024 period, the
Committee was informed of and monitored its progress during the financial year, analysing the
development of all projects established for each of the strategic priorities defined, as well as the new lines
of work defined by the Internal Audit area in the review of its strategy for attaining the objectives set forth
in the aforementioned Strategic Plan.
Similarly, it ratified the contracting of so-called additional accounts auditing services, not included in the
overall proposal for services of the external auditor, which had been pre-approved by the Chair of the
Committee, having analysed its compliance with the independence requirements provided for by the
regulations governing the auditing activity and the provisions in this respect of the Committee
Regulations.
Finally, with regard to functions carried out in relation to the Internal Audit activity, the Committee
assessed the performance of the head of the Internal Audit function based on the system of indicators
and targets proposed by the Talent and Culture area of the Group.
Other functions carried out by the Committee during the financial year consisted of (i) oversight of the
structure of the Group of Companies, as well as the Group's governance model for the control, oversight
and management of its corporate structure; (ii) analysis, prior to the decisions to be taken by the Board, of
the relevant corporate operations planned by the Group, monitoring the economic conditions and the
main accounting impacts foreseen in the Group's financial statements; and (iii) analysis, after the recent
changes incorporated in the Corporate Enterprises Act, of the procedure established by the Bank for
reporting and periodic control of related-party transactions that had been delegated by the Board, in order
to verify the fairness and transparency of transactions, as well as compliance with the legal criteria
applicable to the delegation of such transactions.
Lastly, during the Bank's General Shareholders' Meeting held in 2021, the Committee informed
shareholders of the main issues related to the matters within its remit, including overseeing the process of
preparing Bank and Group financial information, which had been provided to shareholders for their
approval, the result of the account auditing and of the function that the Committee had carried out in this
matter, as well as the main issues related to the matters described in this section and other issues that
were handled by the Committee.
Appointments and Corporate Governance Committee: the Regulations of the Appointments and
Corporate Governance Committee set out the operational principles of the Committee and lay down the
basic rules of its organisation and operation. The Regulations of the Appointments and Corporate
Governance Committee specifically provide that the Committee will meet whenever it is called to do so
by its Chair, who is empowered to call the Committee and to set the agenda for its meetings, and set out
the procedure for calling ordinary and extraordinary meetings.
Executives responsible for the areas that manage matters within their remits may be called to meetings,
as well as, at the request thereof, those persons within the Group who have knowledge of or
responsibility for the matters covered by the agenda, when their presence at the meeting is deemed
appropriate. The Committee may also call on any other Group employee or manager, and even arrange
for them to appear without the presence of any other manager, while ensuring that the presence of non-
Committee members at its meetings is limited to those cases where it is necessary and to the items of
the agenda for which they are called.
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The Committee may also, through its Secretary, engage external advisory services for relevant issues
when it considers that these cannot be properly provided by experts or technical staff within the Group
on grounds of specialisation or independence.
Other aspects of the organisation and operation of the Committee shall be dealt with in the Regulations
of the Committee itself. All other matters not provided for in the aforementioned Regulations will be
subject to the Regulations of the Board of Directors, insofar as they are applicable.
With respect to the Appointments and Corporate Governance Committee's most significant actions in
2021, in performing the functions assigned to it, of particular note were: the Committee's continuous
analysis of the structure, size and composition of the Board of Directors, ensuring that they are suitable
for the Corporate Bodies to best perform their functions; and the analysis of the directors' compliance
with the independence and suitability criteria and the absence of any conflicts of interest for the
performance of their duties, among other matters.
Taking this analysis framework into account, plus the process of ongoing renewal of the Board described
above and the director selection processes led by the Committee, the Committee carried out the
corresponding proposals and reports on the appointment and re-election of directors to the Board, for
subsequent submission to the Company's General Meeting in 2021.
The committee also carried out an analysis of the evaluation of the operation of the Board and the
performance of the functions of the Chairman of the Board and the Chief Executive Officer, submitting the
corresponding reports for consideration by the Board, described earlier in section C.1.17.
Furthermore, with regard to functions relating to the Bank's Corporate Governance System, the
Committee worked on this matter in 2021, and in this respect, it reviewed the draft Annual Corporate
Governance Report for the 2020 financial year and received information on the outcome of the Corporate
Governance Roadshow, based on which meetings were held with the Bank's main institutional investors
and proxy advisors during the last months of 2021.
In the context of the above, the Committee carried out an analysis of the revised regulations during the
2020 financial year with a view to determining their impact on the Corporate Governance System. As a
result of this analysis, it was determined it would be appropriate to amend the By-laws and Regulations of
the General Meeting to accommodate the holding of the Meeting in a fully remote manner and those
amendments were approved by the General Meeting held on 20 April 2021.
The Committee also verified that, in relation to matters affecting the conduct of executive directors for the
payment of variable remuneration earned in previous financial years, the circumstances set out in the
Remuneration Policy for BBVA Directors for the application of malus and clawback clauses had not
occurred.
Finally, the Committee analysed the appointment and departure of senior managers that were proposed
during the 2021 financial year, in line with the selection and appointment policy of the members of the
Senior Management; The Committee reviewed and verified the suitability of the proposed new senior
managers, submitting their corresponding reports to the Board.
Remunerations Committee: Regulations of the Remunerations Committee set out the operational
principles of the Committee and lay down the basic rules of its organisation and functioning. The
Regulations of the Remunerations Committee specifically provide, amongst other things, that the
Remunerations Committee will meet whenever it is called to do so by its Chair, who is empowered to
call the Committee and to set the agenda for its meetings, and set out the procedure for calling ordinary
and extraordinary meetings.
Executives responsible for the areas that manage matters within their remits may be called to meetings,
as well as, at the request thereof, those persons within the Group who have knowledge of or
responsibility for the matters covered by the agenda, when their presence at the meeting is deemed
appropriate. The Committee may also call any other Group employee or manager, and even arrange for
them to appear without the presence of any other manager. It will, however, seek to ensure that the
presence of persons outside the Committee during its meetings be limited to those cases where it is
necessary and to the items on the agenda for which they had been called.
The Committee may also, through its Secretary, engage external advisory services for relevant issues
when it considers that these cannot be properly provided by experts or technical staff within the Group
on grounds of specialisation or independence.
Other aspects of the organisation and operation of the Committee shall be dealt with in the Regulations
of the Committee itself. All other matters not provided for in the aforementioned Regulations will be
subject to the Regulations of the Board of Directors, insofar as they are applicable.
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With regard to the most important activities carried out by the Remunerations Committee during the
2021 financial year, the Committee has been focused on performing the duties assigned to it pursuant
to Article 5 of its Regulations and developing the framework established in the Remuneration Policy for
BBVA Directors, approved by the General Meeting held in April 2021, and in the BBVA Group's General
Remuneration Policy updated by the Board of Directors in June 2021, which is generally applicable to
all BBVA staff and which includes, in turn, the specific rules applicable to Identified Staff, including BBVA
Senior Management. These policies focus on the recurring generation of value for the Group and also
seeks to align the interests of its employees and shareholders with prudent risk management.
Therefore, the Remunerations Committee carried out the actions summarised below during the 2021
financial year to perform its functions and implement the aforementioned remuneration policies,
submitting the corresponding proposals to the Board of Directors for approval, where appropriate.
In particular, the Remuneration Committee analysed the approach proposed for the approval of a new
BBVA Directors' Remuneration Policy incorporating the new regulatory developments regarding
remuneration that entered into force in 2021, in addition to certain modifications that reflect advances in
market practices and the outcome of the dialogue between BBVA and its investors.
Accordingly, the Committee submitted to the Board of Directors for approval and subsequent
submission to the General Shareholders' Meeting the proposal for the BBVA Directors' Remuneration
Policy for financial years 2021, 2022 and 2023, together with the specific report on the Policy prepared
by the Committee and proposals for agreements on the maximum number of shares to be delivered to
the executive directors in execution of the same and those necessary to deal with the system of fixed
remuneration with deferred delivery of shares for non-executive directors, in accordance with the
provisions of the Policy.
In addition, the Remunerations Committee analysed and submitted the updated BBVA Group
Remuneration Policy to the Board of Directors for adaptation to the regulatory developments that
entered into force in 2021 and to align it with the changes made to the BBVA Directors' Remuneration
Policy for financial years 2021, 2022 and 2023, approved by the General Meeting held in April 2021.
With regard to the Executive Directors, the Remunerations Committee submitted to the Board the
necessary proposals for: determining the amount of the deferred portion of the Annual Variable
Remuneration for the 2017 financial year and the update amount to be received where conditions for
this were met, in 2021; agreement that the conditions for payment of the deferred portion of the Annual
Variable Remuneration for the 2017 financial year that was applicable in 2021 were met; determining
the calculation model and the amount of the discretionary pension benefits corresponding to the 2020
financial year for the Chairman and the former Executive Director, José Manuel Gonzalez-Paramo
Marinez-Murillo, which are usually calculated by reference to the total Annual Variable Remuneration,
which were not affected by the waiving by the Executive Directors of the Annual Variable Remuneration
for the 2020 financial year in response to the exceptional circumstances arising from the COVID19
crisis; novation of the Chairman's contract to adapt its terms and conditions to the amendments included
in the new BBVA Directors' Remuneration Policy approved in 2021; determining the minimum thresholds
for the Attributable Profit and Capital Ratio established for generation of the Annual Variable
Remuneration for 2021; and determining the Annual and Multi-year Performance Indicators for the
calculation of the Annual Variable Remuneration for the 2021 financial year and their respective
weightings, as well as the rules for updating the deferred cash portion of the remuneration; and
determining the targets and scales of achievement associated with the Annual Performance Indicators
for the calculation of the Annual Variable Remuneration for 2021.
As far as Senior Management is concerned, the Remunerations Committee submitted to the Board the
necessary proposals for approval of the basic contractual terms applicable to Senior Management
appointed by the Board of Directors in December 2020 and July 2021, in accordance with the basic
contractual framework approved at the time by the Board for Senior Management and the proposals
necessary for the salary review of certain senior managers, also within the aforementioned basic
contractual framework.
In addition, the Committee has monitored the deferred variable remuneration for the 2017 financial year
of those senior managers who benefited from this remuneration, whose payment was due in 2021.
Furthermore, given that the heads of Internal Audit and Regulation and Internal Control report directly to
the Board, the Committee, within the framework of the remuneration model applicable to Senior
Management, on the basis of the approaches taken by the Audit Committee and the Risk and
Compliance Committee, respectively, submitted to the Board the proposal for targets and Annual
Performance Indicators for the calculation of their Annual Variable Remuneration for the 2021 financial
year.
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With regard to Identified Staff, which includes members of Senior Management, the Remuneration
Committee submitted to the Board the proposals for agreeing: determination of the achievement scales
of the Multi-year Performance Indicators for the deferred portion of the Annual Variable Remuneration
for the 2020 financial year, as well as the peer group for the TSR (Total Shareholder Return) indicator
that is one of these, applicable to Identified Staff members who have not waived the full Annual Variable
Remuneration for 2020 in view of the exceptional circumstances arising from the COVID19 crisis; and
determination that the Multi-year Performance Indicators for the 2021 Annual Variable Remuneration
and also the rules for updating the cash portion of that remuneration are the same as those established
for the calculation of the 2021 Annual Variable Remuneration of the Executive Directors.
In fulfilment of its function of ensuring compliance with the remuneration policies established by the
Company (BBVA Directors' Remuneration Policy and the BBVA Group General Remuneration Policy),
the Committee carried out a review of its implementation in 2020 on the basis of the annual report
issued to this effect by the Internal Audit area. In addition, the Committee has been informed of the
development and outcome of identifying the Identified Staff of BBVA and its Group in the 2020 financial
year.
The Committee also reviewed the information on remuneration of directors and senior management
contained in the financial statements and submitted the Annual Report on the Remuneration of BBVA
Directors for the 2020 financial year to the Board of Directors for approval and subsequent advisory
voting by the General Shareholders' Meeting.
Finally, the Committee submitted to the Board for approval and subsequent submission to the General
Meeting the approval of a maximum level of variable remuneration of up to 200 per cent of the fixed
component of the total remuneration applicable to a maximum of 339 Identified Staff members, and the
text of the report to be prepared by the Board in connection with this agreement.
Risk and Compliance Committee: the Regulations of the Risk and Compliance Committee set out the
operational principles of the Committee and lay down the basic rules of its organisation and operation. In
particular, the Risk and Compliance Committee's Regulations stipulate, inter alia, that the Committee shall
meet whenever it is called by its Chair, who is empowered to call the Committee and to set the agenda for
its meeting. The Regulations contain the procedure for the calling of ordinary and extraordinary meetings.
Executives responsible for the areas that manage matters within their remits may be called to meetings.
This particularly applies to the Regulation & Internal Control area and the Risks area, and, at the request
of the heads of these, those persons within the Group who have knowledge of or responsibility for the
matters covered by the agenda, when their presence at the meeting is deemed appropriate. The
Committee may also call on any other Bank employee or manager, and even arrange for them to appear
without the presence of any other manager, while ensuring that the presence of non-Committee members
at its meetings is limited to those cases where it is necessary and to the items of the agenda for which
they have been called.
The Committee may also, through its Secretary, engage external advisory services for relevant issues
when it considers that these cannot be properly provided by experts or technical staff within the Group on
grounds of specialisation or independence.
Other aspects of the organisation and operation of the Committee shall be dealt with in the Regulations of
the Committee itself. All other matters not provided for in the aforementioned Regulations will be subject
to the Regulations of the Board of Directors, insofar as they are applicable.
With regard to the most important activities carried out by the Risk and Compliance Committee during the
2021 financial year, in several of its meetings the Committee analysed and finally submitted a proposal for
the BBVA Group's Risk Appetite Framework for the 2022 financial year (on the basis of the approach
taken by the Executive Committee), as well as an update to the BBVA Group's General Risk Management
and Control Model. These were submitted to the Board of Directors for its consideration and, where
appropriate, its approval.
On the other hand, during the 20201 financial year, the Committee reviewed reports on the internal capital
adequacy assessment process (ICAAP) and the internal liquidity adequacy assessment process (ILAAP),
as well as regulatorily required adequacy proposals for capital and liquidity. This review was carried out to
monitor the development of stress scenarios and verify their alignment with the approved Risk Appetite
Framework, with assistance from the Risk, Finance and Regulation & Internal Control areas, amongst
others. This made it possible to ensure that these reports and proposals faithfully reflected the Group's
situation in the areas analysed prior to them being submitted for consideration by the Executive
Committee and the Board of Directors.
The Risk and Compliance Committee has participated in the annual review and updating of the Group's
general risk management and control policies, both financial and non-financial, ensuring they are
consistent with the Group's General Risk Management and Control Model.
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The Risk and Compliance Committee also confirmed that the model is adequate and that the Group has
structural risk-management areas both at corporate level and in each geographical and/or business area.
They added that these function correctly and provide the Committee with the information required to
understand the Group's risk exposure at all times, thus enabling the Committee to fulfil its monitoring,
supervision and control functions.
The Risk and Compliance Committee has monitored the effectiveness of the Regulation & Internal
Control area, involving itself in matters related to the Head of the area - among others, it has participated
in the establishment of its objectives for the year and in the evaluation of its performance with respect to
the previous year - and ensuring that the area has the resources necessary to carry out its functions.
The Risk and Compliance Committee has received monthly information from the Head of the Regulation
and Internal Control Area on the activity of each of the units that make up that area, on the basis of the
function´s Annual Plan presented to the Committee at the beginning of the year futher. In addition, the
Committee has received direct periodic reports from the Heads of the Compliance, Non-Financial Risks
and Internal Risk Control units, all of which are integrated into the Regulation and Internal Control Area.
Throughout the 2021 financial year, the Risk and Compliance Committee monitored the evolution of the
different risks to which the Group is exposed—both financial (e.g. credit risk, structural risks, market risk,
insurance risk) and non-financial (mainly operational risks)—as part of the BBVA Group's General Risk
Management and Control Model and in accordance with the Risk Appetite Framework approved by the
Board of Directors.
The Risk and Compliance Committee therefore received and analysed information from the Risk and
Regulation & Internal Control areas suitably frequently, and had the support of the Group's Chief Risk
Officer, the Head of Regulation & Internal Control, those in charge of each type of risk in the corporate
field and the risk directors of the Group's main geographical and/or business areas, and spoke directly
with each one to discuss this topic.
All of this afforded the Risk and Compliance Committee direct knowledge of the Group's risks, both
globally and locally, allowing it to perform its function of monitoring the evolution of the Group's risks,
regardless of the type of risk, the geographical or business area in which it originates, and even the sector
or portfolio to which it belongs.
In the performance of this function, the Risk and Compliance Committee also regularly monitored the
compliance of the metrics established for the 2021 financial year, with the necessary frequency and level
of detail to ensure adequate monitoring of said indicators. To further enhance its monitoring of the Risk
Appetite Framework, the Committee received information about key internal and external variables that
do not directly form part of the Risk Appetite Framework but affect its compliance. All of this prior to its
follow-up by the other corporate bodies with risk functions.
In particular, the Committee has carried out continuous cross-cutting monitoring of those risks most
affected by the COVID-19 pandemic, with a focus on the behaviour of those credit portfolios which were
subject to legal or sectoral moratoria, as well as new lending operations granted with public guarantees.
The Committee has also carried out cross-cutting monitoring including through specific presentations on
progress in integrating climate change risk into the Group's risk management.
In addition, the credit committees of Global Risk Management (GRM) informed the Risk and Compliance
Committee periodically of the main credit risk operations in their respective areas of competency, as well
as the Group's most significant cases of credit exposure. Also, the Risk and Compliance Committee was
periodically provided with information about the qualitative risk operations authorised by the committees
of Global Risk Management (GRM).
The Risk and Compliance Committee has analysed, in advance, the financial and non-financial risks of
corporate operations submitted for consideration by the Board of Directors.
In 2021, the Committee received recurring information on the evolution of metrics and analysis in terms of
profitability and capital, which evaluate the alignment of the resulting pricing in the financing and credit
activity against the risk strategy and risk transfer in the Group.
Additionally, the Committee monitored the profitability of portfolios and businesses and the performance
of the profitability indicators incorporated into the Bank's Risk Appetite Framework. All of this enabled the
Committee to confirm that the prices of the assets and liabilities offered to customers were aligned with
the Bank's business model and risk strategy.
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The Committee was involved in establishing the Multi-year Performance Indicators for the 2021 Annual
Variable Remuneration, as well as the scales of achievement for the Multi-year Performance Indicators for
the 2020 Annual Variable Remuneration for Identified Staff members who did not waive this entirely due
to the exceptional circumstances arising from the COVID-19 crisis. It also analysed the result of the Multi-
year Performance Indicators associated with the deferred annual variable remuneration for the 2017
financial year for Identified Staff, including executive directors and the rest of senior management, by
checking its alignment with appropriate, effective and prudent risk management, prior to submission to the
Board by the Remunerations Committee.
Furthermore, the Committee has participated in the process of establishing the remuneration policy of
board members approved by the General Meeting in 2021, checking that it is compatible with an
adequate and effective risk management strategy and that it does not offer incentives to assume risks
that exceed the level tolerated by the Bank.
The Committee was informed of the Risk area's structure, organisation and resources and incentive
scheme as well as its means, systems and tools (including those in development stage), having verified
that the Group has adequate resources in relation to its strategy.
The Risk and Compliance Committee participated in the review of the Group's Recovery Plan with a view
to assessing its alignment with the Risk Appetite Framework approved by the Group and analysing the
risk scenarios used, with the help of the Risk and Finance areas, inter alia, before being submitted to the
Executive Committee and subsequently the Board of Directors for consideration.
With regard to the Committee's functions in the area of compliance, it should be noted, firstly, that during
the 2021 financial year, the Committee analysed the policies prepared by the executive areas in this area
(e.g. on conduct and prevention of money laundering and the financing of terrorism), as well as the
updated version of the System and Charter of the Compliance Function, prior to consideration thereof by
the Board of Directors.
The Committee also regularly monitored information received by the Compliance Unit over the course of
the financial year regarding the Group's compliance with applicable internal and external regulations. The
Committee examined the findings of the independent review processes carried out both internally within
the Group and externally by the competent authorities, as well as the degree of progress in implementing
planned measures within the various areas of activity (e.g. conduct, prevention of money laundering and
terrorist financing, data protection). It also specifically monitored the activity of the Compliance Unit in
relation to the MiFID regulations and bank transparency.
Moreover, the Committee was informed, as often as appropriate, of the findings of external audits and any
other reviews carried out by external experts on compliance-related matters, including existing internal
control measures concerning the prevention of money laundering and terrorist financing.
Also, regarding compliance with applicable internal regulations, the Committee was informed by the
heads of the relevant executive areas of any pertinent compliance-related issues concerning the
implementation of internal regulations (e.g. general policies, procedures) approved by the Group.
Furthermore, the Committee monitored the main legal risks deriving from litigation to which the Group is
exposed, through the Global Head of Legal's presentation to the Committee, and the monitoring of
developments in the Cenyt case, among other issues, was discussed.
Regarding BBVA's Crime Prevention and Criminal Risk Management Model, the Committee was informed
of its development over the course of the financial year and the main lines of work involved in relation to
the model's various elements.
The Committee was also informed by the head of the Compliance Unit—the unit responsible for
promoting and ensuring, in an independent and objective manner, that BBVA acts with integrity,
particularly in areas such as anti-money laundering, conduct with clients, security market conduct, anti-
corruption and other aspects of corporate conduct—of the functioning of the whistleblowing channel, as
well as of the noteworthy aspects of the area.
Finally, the Committee analysed the extent of implementation of the Annual Plan of the Compliance Unit
for the 2020 financial year. It also examined the Annual Plan created for 2021, with corresponding
monitoring of progress made in its implementation. The Committee was also informed of developments in
the Compliance Unit's strategy for the period 2021-2024.
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Regarding communications and recommendations from supervisors, the Committee was made aware of
the major communications and inspections carried out by the Group's supervisory bodies, whether
national or foreign, being informed, where appropriate, of the recommendations, weaknesses or areas of
improvement identified, as well as the action plans and other measures established by the relevant
executive areas in order to overcome them in time.
Finally, during the 2021 financial year, the Risk and Compliance Committee verified the progress and
effectiveness of the various actions and initiatives drawn up by the Risk and Regulation & Internal Control
areas to strengthen the risk and compliance culture in the Group, so as to enable employees to perform
their duties in a secure environment, and to encourage the mitigation of risks, both financial and non-
financial, to which their activities are exposed.
Technology and Cybersecurity Committee: the Regulations of the Technology and Cybersecurity
Committee set out the operational principles of the Committee and lay down the basic rules of its
organisation and operation. In particular, the Technology and Cybersecurity Committee's Regulations
stipulate, inter alia, that the Committee shall meet whenever it is convened by its Chair, who is
empowered to call the Committee and set the agenda of its meetings. The Regulations contain the
procedure for the calling of ordinary and extraordinary meetings.
Executives responsible for the areas that manage matters within their remits may be called to meetings,
as well as, at the request thereof, those persons within the Group who have knowledge of or responsibility
for the matters covered by the agenda, when their presence at the meeting is deemed appropriate. The
Committee may also call on any other Bank employee or manager, and even arrange for them to appear
without the presence of any other manager, while ensuring that the presence of non-Committee members
at its meetings is limited to those cases where it is necessary and to the items of the agenda for which
they have been called.
The Committee may also, through its Secretary, engage external advisory services for relevant issues
when it considers that these cannot be properly provided by experts or technical staff within the Group on
grounds of specialisation or independence.
Other aspects of the organisation and operation of the Committee shall be dealt with in the Regulations of
the Committee itself. All other matters not provided for in the aforementioned Regulations will be subject
to the Regulations of the Board of Directors, insofar as they are applicable.
With regard to the most relevant actions carried out by the Technology and Cybersecurity Committee
during the 2021 financial year in the area of the Group's technology strategy, the Committee has received
information on this matter from the managers of the Engineering Area regarding the main strategic
projects and plans defined by the Engineering and Organization Area, with a focus on those related to the
platform and core banking systems, transformation of the software solution development function, the
reliability and resilience of the Group's platform and technology systems, the development of engineering
solutions for the rest of the Group's areas, as well as networking and communication systems.
Within the context of these plans and projects, the Committee has been informed of technological trends
and of other issues pertaining to new technologies, applications, IT systems and best practices that affect
or may affect the Group's technology strategy or plans.
The Committee also received regular information on the metrics in place to monitor progress in the
technology strategy set in place.
With regard to the Committee's compliance with its functions in the field of oversight of technological risk
and cybersecurity management within the Group,
The Committee received information about the updated framework of technological risks to which the
Group is exposed, as well as the plans set in place for identifying, managing, monitoring and mitigating
such risks.
In particular, the Committee has been provided with further detail on identification, management,
monitoring and mitigation of IT-related risks, as well as the risks posed to the Group as a result of
services that are contracted to third-party suppliers; along with the main risks associated with the use of
shadow IT elements. The Committee also reviewed business continuity plans from the standpoint of
technological infrastructure.
Moreover, the Committee has reviewed the main programmes in the field of cybersecurity and has been
informed about progress made, evolution of the established metrics and future plans.
The Committee was also informed in the first half of the year about the activity carried out by the
Engineering area to deal with the impacts of the pandemic, from three standpoints: ensuring business
continuity, strengthening protection against cyberattacks and attempted fraud, and the activity of the war
rooms created to manage the impacts of COVID-19
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Finally, at each of its meetings, the Committee also received information on the main cybersecurity-
related occurrences at industry level and on those that in turn are relevant to the BBVA Group. This
information was provided by the head of the Corporate Security unit, who explained how the Group is
prepared to deal with attacks of a similar nature, as well as how it has dealt with attacks and, where
applicable, mitigated their consequences for the Group.
With respect to Section D (Related-party and Intragroup Transactions), see notes 48 and 53 respectively
within the BBVA Individual and Consolidated Annual Financial Statements for the 2021 financial year. Section
D.4 details the transactions conducted by Banco Bilbao Vizcaya Argentaria, S.A. at the close of the financial
year, with the company issuing securities on international markets, carried out as part of ordinary trading
related to the management of outstanding issuances, guaranteed by BBVA. Moreover, with respect to
Section D.4, please refer to the section entitled 'Offshore financial centres' in the BBVA Consolidated
Management Report for the 2021 financial year.
Furthermore, with respect to Section D.6, all members of the Board of Directors and BBVA Senior
Management are subject to the provisions of the BBVA Code of Conduct, the Group's General Policy on
Conflicts of Interest and the Internal Standards of Conduct in the Securities Markets, which establish principles
and guidelines to identify, prevent and manage potential conflicts of interest. In particular, the Internal
Standards of Conduct in the Securities Markets establishes that all persons subject to them must notify the
head of their area or the Compliance unit of situations that could potentially and under specific circumstances
may entail conflicts of interest that might compromise their impartiality, before they engage in any transaction
or conclude any business in the securities market in which such may arise.
Complementary to Section E.3 of this report, and in relation to Preliminary Proceeding No. 96/2017 – Piece
No. 9 regarding the provision of services by Centro Exclusivo de Negocios y Transacciones, S.L. (Cenyt) to
the Bank, it should be noted that, since January 2019, this issue has been reported on a recurrent basis to the
Bank's corporate bodies; namely the Board of Directors itself and also its committees that have powers in
relation to this matter (the Audit Committee and the Risk and Compliance Committee). These bodies have
driven and monitored internal investigation procedures, ensuring that the Bank fully cooperates with the
judicial authorities and develops a policy of transparency.
In addition to the above, the Bank's management bodies have continued to implement various measures to
strengthen the internal control systems of the Bank, some of which are described in the Compliance section of
the Non-Financial Information Statement included in the Consolidated Management Report for the 2021
financial year, significant among which are the approval of new policies and other internal developments,
improvement of internal control processes and strengthening of the crime prevention model.
It is also worth noting that the relevant documentation obtained from the internal investigation undertaken by
the Bank in 2019 to help clarify the facts indicates that none of the current members of the Board of Directors
nor the Executive Chairman of the Bank are implicated, and it has not been proven that the Bank has
committed any criminal activity. BBVA argues that no criminal liability arises for the Bank from the facts
investigated.
It must also be stressed that, to date, the case has not impacted the development of the Bank's business, nor
has it negatively impacted the reputation indices, which are subject to recurrent monitoring by both the
executive team and by its management bodies.
BBVA has created a specific area on its corporate web page with information on issues related to the Cenyt
case (https://www.bbva.com/en/specials/the-cenyt-case/).
Complementary to section E.6 of this Report, in order to meet the new challenges that arise, the BBVA Group
system that allows the Board to be informed of the real and potential risks that affect or may affect the Group
at any time. Thus, in addition to the work carried out by the Bank’s different areas of control (Risk, Regulation
& Internal Control and Internal Audit), as well as other areas of the Bank, such as legal and finance, and the
corresponding Board committees (such as the Risk and Compliance Committee or the Audit Committee), there
is also the monitoring and supervision carried out by the Technology and Cybersecurity Committee. Its work
allows the Board to be informed of the main technological risks to which the Group is exposed - including
those relating to information security risks, information technology compliance risks and cybersecurity risks- as
well as of current technological trends and strategies, business continuity plans in matters of technology and
relevant cybersecurity events affecting the Group or which might affect it in the future, among other functions.
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This risk control and management model, together with the procedures established to provide the corporate
bodies (Board and RCC) with the means and information necessary for the proper performance of their
functions (as detailed in section E.3 above and in the Governance and organisation section in the General risk
management and control model section in the Risk management chapter of the individual and consolidated
Management Reports for the 2021 financial year), enables the proper monitoring of new risks that, as the case
may be, arise for the entity.
In addition to Recommendation 64 set out in section G, it is pointed out that, in accordance with the provisions
of the BBVA Directors' Remuneration Policy, approved by the 2021 Annual General Shareholders' Meeting, the
Bank has no commitments regarding the payment of compensation to executive directors.
As set out in the above-mentioned Remunerations Policy, the contractual framework defined for the executive
directors establishes a post-contractual non-competition clause for executive directors, effective for a duration
of two years after they leave their role as BBVA Executive Directors, provided that they do not leave due to
retirement, disability or serious dereliction of duties. In compensation for this agreement, the Bank shall award
the executive directors remuneration of an amount equivalent to their annual fixed remuneration for each year
of the non-competition agreement, which will be awarded monthly over the course of the two years.
Furthermore, as stated in section C.1.13 above, the Bank has assumed pension commitments with the
Chairman to cover the contingencies of retirement, disability or death, under the terms set out in the BBVA
Directors' Remuneration Policy. In the case of the commitment to cover the retirement contingency, the
scheme operates under a defined contribution system, for which the annual contributions to be made are fixed
in advance. By virtue of this commitment, the Chairman is entitled to receive a retirement pension when he
reaches the retirement age established by law, which shall be the sum of the contributions made by the Bank
and its corresponding yields up to that date, provided that he does not leave his position as a result of serious
dereliction of his duties. They do not provide for the possibility of receiving the retirement pension in advance.
Regarding adherence to codes of ethics or good practice, in the 2011 financial year the BBVA Board of
Directors approved the Bank's adhesion to the CBPT (Código de Buenas Prácticas Tributarias — Code of
Good Tax Practices) approved by the Large Corporations Forum according to the wording proposed by the
Spanish Tax Agency (AEAT). The Group meets the obligations assumed as a result of this adherence and,
during the 2021 financial year, voluntarily prepared and submitted to the Spanish Tax Agency the Annual Fiscal
Transparency Report for companies adhering to the CBPT.
In addition, during the 2021 financial year and as part of the cooperative relationship maintained by the BBVA
Group with the Spanish Tax Agency, the Self-Assessment Report on the data reported country-by-country for
the 2019 financial year has been sent to the Spanish Tax Agency. In the process of analysing these data, the
BBVA Group has carried out an assessment of tax risks on the basis of the financial indicators and ratios
identified by the OECD in it document, Handbook on Effective Tax Risk Assessment.
In this vein, the BBVA Group has since adhered, during the 2013 financial year, to the Code of Practice on
Taxation for Banks promoted by British tax authorities, and has also met its obligations.
Furthermore, BBVA is committed to implementing the provisions of the Universal Declaration of Human Rights
and is a member of all major international initiatives for sustainable development, such as the Principles of
United Nations Global Compact, the United Nations Environment Programme Finance Initiative, the UN
Guiding Principles on Business and Human Rights, the Ecuador Principles, the Women's Empowerment
Principles, the Green Bond Principles, the Social Bond Principles, the Sustainability Linked Bond Principles,
the Green Loan Principles, the Social Loan Principles, the Sustainability Linked Loan Principles, the Thun
Group of Banks on Human Rights, the Carbon Disclosure Project (CDP), the RE100, Science Based Targets
and Grupo Español para el Crecimiento Verde (Spanish Green Growth Group) initiatives, the World Economic
Forum (WEF)'s Alliance of CEO Climate Leaders, as well as those of others conventions and treaties of
international organisations such as the Organization for Economic Co-operation and Development and the
International Labour Organization. Also noteworthy is the fact that in 2019 BBVA signed, as a founding
signatory, the Principles for Responsible Banking and joined the Collective Commitment to Climate Action as
part of this year's UN Secretary-General's Climate Action Summit. Moreover, BBVA is firmly committed to the
United Nations Sustainable Development Goals and the Paris Agreement on Climate Change and, since 2017,
the Bank has been part of the pilot group of banks committed to implementing the recommendations regarding
financing and climate change published by the Financial Stability Board of the G20. In addition, in 2021, the
Bank signed, as a founding signatory, the Net Zero Banking Alliance and the Collective Commitment to
Financial Health and Inclusion, and BBVA Asset Management signed the United Nations Principles for
Responsible Investment and the Net Zero Asset Managers Initiative.
----------------------------------------------------------------------------------------------------------------------------------------
This annual corporate governance report was adopted by the company's Board of Directors at its meeting
held on 9 February 2022.
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Indicate whether any directors voted against or abstained from voting on the approval of this report.
No
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Annual Report on the Remuneration of
Directors
In accordance with the provisions established by Article 541 of the Spanish Corporate Act, BBVA prepared the Annual Report on the
Remuneration of BBVA Directors for 2021 (which is an integral part of the Management Report for that year), including the contents
set down in Order ECC/461/2013, dated March 20, and in Circular 4/2013, dated June 12, of Comisión Nacional del Mercado de
Valores (CNMV), in the wording provided by Circular 3/2021, dated September 28, of CNMV. In addition, all the information required
by Article 539 of the Spanish Corporate Act can be accessed on BBVA’s website www.bbva.com.
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Contents
6. Directors' Remuneration Policy applicable in 2022
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
320
2021 Executive summary
Remuneration of executive directors 2021
The remuneration accrued by executive directors in 2021 are the result of application of the Directors’
Remuneration Policies approved by the General Shareholders Meeting.
Summary table of remuneration accrued in 20211
(Thousands of euro and shares)
Director
Fixed (paid in 2021)
Variable (payable in 2022)
Deferred Variable  (payable in 2022)
Annual Fixed
Remuneration
Other items
Upfront Payment2
AVR 2021
Deferred AVR
20183
Deferred AVR
20174
In kind
Pension1
Other
Cash
Shares
Cash5
Shares
Cash5
Shares
Chairman
(Carlos Torres Vila)
2,924
328
340
849
159,235
364
107,38
6
146
27,898
Chief Executive
Officer
(Onur Genç)
2,179
158
1,254
645
120,977
332
61,282
-
-
(1)Agreed annual contribution to cover the retirement contingency (EUR 439 thousand) minus the downward adjustment to the “discretionary
pension benefits” of EUR 98 thousand registered in 2021 (see section 4.3. A. c.) and "Cash in lieu of pension" and mobility allowance of the Chief
Executive Officer. Moreover, and in accordance with the contractual provisions described in section 4.3 A. c) below, the Bank has paid in 2021
annual insurance premiums to cover death and disability contingencies of an amount of EUR 574 thousand in the case of the Chairman and EUR
295 thousand in the case of the Chief Executive Officer.
(2)40% AVR 2021.
(3)In 2022 falls due the payment of the Upfront Portion of 2018 Deferred AVR (60%) in the case of the Chairman and payment of the entire 2018
Deferred AVR in the case of the Chief Executive Officer, once the relevant downward adjustments due to the result of multi-year performance
indicators have been applied (see section 4.3 B c). Exchange rate at the end of January 2022 (1.1156 USD/EUR) in the case of the Chief Executive
Officer.
(4)In 2022 falls due the second payment to the Chairman of 2017 Deferred AVR (20%). The Chief Executive Officer does not have any 2017 Deferred
AVR pending payment.
(5)Includes updates made per the year-on-year CPI.
Total remuneration of  executive directors corresponding to 2021: link with results and comparison with
previous years
Remuneration accrued by executive directors corresponding to 2021 financial year is the result of the changes
introduced in the Remuneration Policy approved at the General Meeting of 20 April 2021, by virtue of which, in the
case of the Chairman, the amount of the annual contribution agreed to cover the retirement contingency was
reduced from EUR 1,642 thousand (67% of the Annual Fixed Remuneration) to EUR 439 thousand (15% of the
Annual Fixed Remuneration).
As a result of the foregoing, the remainder of the annual contribution established in the previous policy was
integrated, in part, in his Annual Fixed Remuneration and, in part, in its "Target" Annual Variable
Remuneration, abiding by, in each case, the balance established in the Policy between these two components
(45%-55%), with a reduction in the total amount to be transferred to them of EUR 157 thousand.
As a result of these changes the Chairman's total remuneration was reduced with respect to the figure
stipulated in the previous policy. Likewise the change of structure involved an increase of his pay at risk linked
to the Institution’s results.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
321
1  In accordance with Circular 4/2013 of the CNMV, for the purposes of this Report, remunerations accrued in 2021 are those in which the accrual
period had ended as at 31 December 2021 and, in the case of variable remuneration, those with regard to which vesting has occurred as at the date of
the Report, once it has been verified that malus arrangements preventing or limiting its payment to the beneficiary are not applicable.
In the table included below, comparative information of the total remuneration corresponding to three
financial years (which in this case includes total remuneration of directors in each of them, considering the
total AVR of the financial year and not considering deferred variable remunerations from previous years).
For this purposes, together with the change of the Directors’ Remuneration Policy approved in 2021 financial
year, it may be outlined that the executive directors waived the Annual Variable Remuneration corresponding
to 2020 financial year, in view of the situation arising from the COVID-19 crisis, which for the rest of the
workforce, who did not waive it, partially or in full, had an achievement of 60%.
On the other hand, 2021 Annual Variable Remuneration is explained by the excellent results obtained by the
Group in the different Annual Performance Indicators for the calculation of 2021 AVR determined by the
Board of Directors at the beginning of that year. Notwithstanding the context marked by the high impact of
the economic crisis originated by COVID-19 and the high uncertainty regarding the prospects for recovery,
the Corporate Bodies2 set targets for the calculation of the 2021 AVR, which were over the analysts
consensus at that time (set at EUR 2,944 million in the case of the Attributable Profit). As a result of the
management carried out, these targets have not only been achieved, but overachieved.
Thus, the BBVA Group has obtained a recurring attributable profit of EUR 5,069 million, without including the
results generated, until June 2021, by BBVA USA and its subsidiaries and the costs of the restructuring plan in
Spain. The amount of profit considered for incentive purposes has been said recurring profit, excluding, in
addition, the cost savings not budgeted generated in the year by the restructuring plan in Spain, reaching,
therefore, an attributable profit of EUR 5,028 million. This data of profit is the one also considered for the
calculation of the rest of the financial indicators for incentive purposes.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
322
2 For the purposes of this Report the Board of Directors of BBVA and its Committees.
Chairman
2021
2020
2019
Annual Fixed Remuneration (EUR thousand)
2,924
2,453
2,453
Remuneration in kind(EUR thousand)
328
228
184
Annual pension contribution (EUR thousand)
3401
1,657 2
1,6413
Annual Variable Remuneration 4 (miles €)
4,244
0
3,180
"Target" AVR (EUR thousand)
3,572
2,997
2,997
Level of achievement
119%
60%6
106.11%
Annual Performance Indicators
Wei.
Res.5
Tgt.
Ach.
Wei.
Res.
Tgt.6
Ach.
Wei.
Res.
Tgt.
Ach.
Attributable profit (excluding corporate transactions)
10%
5,028
mill.€
150
%
-
3,084
mill.€
0%
10%
4,830
mill.€
112%
Tangible Book Value per share
15%
6.55
97%
-
6.15
43%
10%
6.50
100%
RORC
10%
14.03
%
150
%
-
6.76%
0%
15%
8.79%
113%
Efficiency ratio
10%
45.51
%
123
%
-
46.82
%
119%
15%
48.50%
109%
Customer Satisfaction (NPS)
10%
101
101
%
-
107
107%
10%
97
97%
Mobilisation of sustainable financing
10%
30,615
mill. €
120
%
-
-
-
-
-
-
Digital sales
10%
99
99%
-
86
86%
10%
113
113%
Individual indicators
25%
120
120
%
-
-
-
30%
102
102%
TOTAL REMUNERATION (EUR thousand)
7,837
4,338
7,458
(1)From the annual agreed contribution to the retirement pension corresponding to 2020 (EUR 1,462 thousand), 15% (EUR 246 thousand) was
considered variable remuneration and registered as “discretionary pension benefits”. In 2021, this amount was adjusted by reference to the
result of 2020 AVR of the rest of the Bank’s staff (as the Chairman waived the accrual of AVR in 2020). The foregoing resulted in a downward
adjustment of EUR 98 thousand, which had to be registered in 2021, by reducing the annual agreed contribution for the retirement pension
corresponding to 2021 in such amount (see section 4.3 A c).
(2)From the annual agreed contribution to the retirement pension corresponding to 2019 (EUR 1,462 thousand), 15% (EUR 246 thousand) was
considered variable remuneration and registered as “discretionary pension benefits”. In 2020, this amount was adjusted by reference to the 2019
Annual Variable Remuneration of the Chairman. The foregoing resulted in an upward adjustment of EUR 15 thousand which had to be registered
in 2020 financial year. Therefore, in 2020 the annual agreed contribution to the retirement pension (EUR 1,462 thousand) was increased in an
amount of EUR 15 thousand.
(3)From the annual agreed contribution to the retirement pension corresponding to 2018 (EUR 1,462 thousand), the adjustment to the
“discretionary pension benefits” of that year, which had to be registered in 2019,  was of EUR 1 thousand, applying the criteria set forth in note 2
above.
(4)Amount of total Annual Variable Remuneration  in cash. Of this remuneration,  40% shall be paid in 2022 (in equal parts in cash and BBVA shares),
while the remaining 60% (40% in cash and 60% in BBVA shares) has been deferred and is subject to the results of multi-year performance
indicators (see section 4.3. B).
(5)Results for incentive purposes (see Section 4.3 B a) “Link between the 2021 AVR with results”).
(6)In 2020, incentive-related targets for executive directors were not approved due to their waiver of all 2020 AVR in view of the exceptional
circumstances arising from the COVID-19 crisis. For comparative purposes, the level of achievement reached for the Group targets for the rest
of the workforce (60%) is included.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
323
Chief Executive Officer
2021
2020
2019
Annual Fixed Remuneration (EUR thousand)
2,179
2,179
2,179
Remuneration in kind (EUR thousand)
158
132
144
Other fixed allowances (EUR thousand)
1,254
1,254
1,160
Annual Variable Remuneration 1 (EUR thousand)
3,224
0
2,854
"Target" AVR (EUR thousand)
2,672
2,672
2,672
Level of achievement
121%
60%3
106.82%
Annual Performance Indicators
Wei.
Res.2
Tgt.
Ach.
Wei.
Res.
Tgt.3
Ach.
Wei.
Res.
Tgt.
Ach.
Attributable profit (excluding corporate transactions)
15%
5,028
mill.€
150
%
-
3,084
mill.€
0%
20%
4,830
mill.€
112%
Tangible Book Value per share
10%
6.55
97%
-
6.15
43%
10%
6.50
100%
RORC
10%
14.03
%
150
%
-
6.76%
0%
15%
8.79%
113%
Efficiency ratio
15%
45.51
%
123
%
-
46.82
%
119%
15%
48.50%
109%
Customer Satisfaction (NPS)
15%
101
101
%
-
107
107%
15%
97
97%
Mobilisation of sustainable financing
10%
30,615
mill. €
120
%
-
-
-
-
-
-
Digital sales
10%
99
99%
-
86
86%
10%
113
113%
Individual indicators
15%
120
120
%
-
-
-
15%
102
102%
TOTAL REMUNERATION (EUR thousand)
6,815
3,565
6,337
(1)Amount of total Annual Variable Remuneration in cash. Of this remuneration,  40% shall be paid in 2022 (in equal parts in cash and BBVA shares),
while the remaining 60% (40% in cash and 60% in BBVA shares) has been deferred and is subject to the results of multi-year performance
indicators (see section 4.3. B).
(2)Results for incentive purposes (see Section 4.3 B a) “Link between the 2021 AVR with results”).
(3)In 2020, incentive-related targets for executive directors were not approved due to their waiver of all 2020 AVR in view of the exceptional
circumstances arising from the COVID-19 crisis. For comparative purposes, the level of achievement reached for the Group targets for the rest
of the workforce (60%) is included.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
324
Deferred remuneration from previous years payable in 2022
2018 Deferred AVR (EUR thousand and shares)
Executive
directors
Maximum amount of
2018 DAVR
Reduction (ex post
adjustments)
Final amount of 2018
DAVR
Amount of 2018 DAVR to
be paid in 20221
Amount of 2018 DAVR to
be paid each year in 2023
and 2024
Cash
Shares
Cash
Shares
Cash
Shares
Cash2
Shares
Cash
Shares
Chairman
574
180,785
-1%
-1%
569
178,977
341
107,386
114
35,795
Chief
Executive
Officer
302
61,901
-1%
-1%
299
61,282
299
61,282
-
-
(1)Relates to the first payment (60%) in the case of the Chairman (with 20% scheduled to be paid in 2023 and the remaining 20% scheduled to be
paid in 2024) and the entire payment in the case of the Chief Executive Officer, in view of the deferral periods and payment schedules
established in the remuneration policies applicable to each of them in 2018. The January 2022 closing exchange rate was used to calculate the
Chief Executive Officer's 2018 deferred AVR in euros (USD/EUR 1.1156).
(2)This amount will be updated through application of the CPI in the amount of EUR 23 thousand in the case of the Chairman and EUR 33 thousand
in the case of  the Chief Executive Officer.
The results obtained for each of the 2018 DAVR Multi-year Performance Indicators, and the threshold
for no reduction set for each of them, are detailed below:
2018 Deferred AVR (long-term measurement period 2019 - 2021)
2018 DAVR Multi-
year Performance
Indicators
Solvency
Liquidity
Profitability
Economic Adequacy
(Economic Equity/
ECR)
Fully
loaded
CET1
LtSCD (loan-to-stable
customer deposits)
LCR (Liquidity
Coverage
Ratio)
(Net Margin - Loan-Loss
Provisions)/Average
Total Assets
ROE
(Return
on
Equity)
TSR (Total
Shareholder
Return)
Weighting
20%
20%
10%
10%
10%
20%
10%
Threshold for no
reduction
≥ 100%
≥ 9.48%
≤ 140%
≥ 106%
≥ 0.20%
≥ 1.0%
1st to 8th
Result
152%
11.97%
104%
147%
1.18%
8.7%
9th
% reduction
0%
0%
0%
0%
0%
0%
1%
With respect to the TSR indicator, which tracks total returns for shareholders, BBVA's performance was compared to that of the peer
group approved by the Board of Directors in 2019 and set forth in Annex 2 over the three-year period from 1 January 2019 to 31
December 2021.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
325
Second payment of the 2017 Deferred AVR
The amount of this remuneration was determined in the 2021 financial year considering the result of the
Multi-year Performance Indicators approved in 2017, which was reported in the Annual Report on the
Remuneration of Directors corresponding to the 2020 financial year. In 2022 the second payment of this
deferred remuneration falls due to the Chairman, in the following terms:
Chairman’s 2017 Deferred AVR (EUR thousand and shares)
Maximum amount of 2017
DAVR
Amount of 2017 DAVR paid in
2021 (60%)
Amount of 2017 DAVR to be paid in
2022 (second payment 20%)
Amount of 2017 DAVR to be paid in
2023 (third payment 20%)
Cash
Shares
Cash1
Shares
Cash2
Shares
Cash
Shares
675
139,488
405
83,692
135
27,898
135
27,898
(1)Amount updated in 2021 through application of the CPI in the amount of EUR 6 thousand.
(2)Amount that will be updated in 2022 through application of the CPI in the amount of EUR 11 thousand.
2021 remuneration of non-executive directors
The remuneration accrued by non-executive directors in 2021 is the result of application of the Directors’ Remuneration
Policy approved by the General Meeting held on 20 April 2021. The amounts corresponding to the positions of member
of the Board, member and chair of the Board Committees, and Deputy Chair and Lead Director, albeit having been
reallocated, have not experienced any increases since 2007.
2021 Annual fixed allowance
(EUR thousand)
Non-executive directors
Board of
Directors
Executive
Committee
Audit
Committee
Risk and
Compliance
Committee
Remuneration
Committee
Appointments and
Corporate Governance
Committee
Technology
and
Cybersecurity
Committee
Other
positions
1
Total
José Miguel Andrés Torrecillas
129
167
66
115
50
527
Jaime Caruana Lacorte
129
167
165
107
567
Raúl Galamba de Oliveira
129
107
43
278
Belén Garijo López
129
66
107
46
349
Sunir Kumar Kapoor
129
43
172
Lourdes Máiz Carro
129
66
43
238
José Maldonado Ramos
129
167
46
342
Ana Peralta Moreno
129
66
43
238
Juan Pi Llorens
129
214
46
43
80
512
Ana Revenga Shanklin
129
107
236
Susana Rodríguez Vidarte
129
167
107
46
449
Carlos Salazar Lomelín
129
43
172
Jan Verplancke
129
43
43
214
Total
1,673
667
431
642
278
301
171
130
4,29
3
(1)Amounts received in 2021 by José Miguel Andrés Torrecillas, as Deputy Chair of the Board of Directors, and by Juan Pi Llorens, as Lead Director.
In addition, non-executive directors received remuneration in kind amounting to a total of EUR 102 thousand in 2021.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
326
Fixed remuneration system with deferred delivery of BBVA shares
Through the implementation of this system, the number of "theoretical shares" allocated to each non-executive director
is equal to 20% of the total annual fixed allowance in cash received by each such director in 2020 based on the average
closing price of the BBVA share during the 60 trading sessions prior to the General Meeting of 20 April 2021, which was
EUR 4.44 per share. Pursuant to the Policy, BBVA shares will only be delivered after directors cease to hold such office,
given that this is not due to a serious dereliction of duties.
Non-executive directors
"Theoretical shares" allocated in 2021
"Theoretical  shares" accumulated as of 31/12/2021
José Miguel Andrés Torrecillas
22,860
98,772
Jaime Caruana Lacorte
25,585
56,972
Raúl Galamba de Oliveira
9,500
9,500
Belén Garijo López
15,722
77,848
Sunir Kumar Kapoor
7,737
30,652
Lourdes Máiz Carro
10,731
55,660
José Maldonado Ramos
15,416
123,984
Ana Peralta Moreno
10,731
26,396
Juan Pi Llorens
23,079
115,896
Ana Revenga Shanklin
7,568
7,568
Susana Rodríguez Vidarte
20,237
161,375
Carlos Salazar Lomelín
5,642
5,642
Jan Verplancke
9,024
21,416
Total
183,832
791,681
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
327
ANNUAL REPORT ON THE REMUNERATION OF DIRECTORS
COMPANY NAME: Banco Bilbao Vizcaya Argentaria, S.A.
REGISTERED OFFICE: Plaza de San Nicolás, número 4, 48005, Bilbao (Bizkaia)
Tax identification number (CIF): A-48265169.
1.Introduction
This report has been prepared in accordance with the provisions of Article 541 of the Consolidated text of the
Spanish Corporate Enterprises Act, approved by Royal Legislative Decree 1/2010, of 2 July, and in
accordance with the provisions of Spanish National Securities Market Commission (CNMV) Circular 4/20133.
The Board of Directors of Banco Bilbao Vizcaya Argentaria, S.A. (BBVA, the Institution, the Company or the
Bank), at its meeting held on 9 February 2022 and on the proposal of the Remuneration Committee, has
approved this Annual Report on the Remuneration of BBVA Directors (the Remunerations Report or the
Report), the purpose of which is to disclose complete, clear and comprehensible information on the
remuneration policy applicable to the members of the BBVA Board of Directors for the current financial year
(2022), together with a global summary of the application of the remuneration policy during the financial year
last ended (2021) and a breakdown of the individual remuneration of each type accrued by each director
during such financial year.
The BBVA Directors' Remuneration Policy applicable in 2021 and 2022 was that approved by the General
Meeting held on 20 April 2021 (the Directors’ Remuneration Policy or the Policy). This Policy is fully
compliant with the modifications introduced by Act 5/2021 to article 529 novodecies of the Consolidated text
of the Spanish Corporate Enterprises Act, approved by Royal Legislative Decree 1/2010, of 2 July4.
This Report also includes information on the BBVA Group General Remuneration Policy, which is based on the
same principles as those governing the BBVA Directors' Remuneration Policy and which also sets forth certain
special provisions applicable to the categories of staff whose professional activities have a material impact on
the risk profile of BBVA or its Group (the Identified Staff), including members of BBVA Senior Management.
This Report, together with the statistical appendix included in section 5, has been disclosed as other relevant
information simultaneously with the annual corporate governance report, and will be submitted for a
consultative vote as a separate item on the agenda of the Annual General Meeting for the 2022 financial year.
Likewise, this Report is included, in a separate section, in the management report of the individual financial
statements of BBVA and the consolidated financial statements of the BBVA Group for the 2022 financial year.
Annex 3, Alignment with the Format set out in Circular 4/2013, specifies the location in this Report of the
information set forth in each section of the standardised electronic format published by the CNMV.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
328
3 Circular 4/2013, of 12 June, of the National Securities Market Commission, which establishes the templates of the annual report on
the remuneration of directors of listed companies and of the members of the board of directors and of the control committee of savings
banks that issue securities admitted to trading on official securities markets, as amended by Circular 3/2021, of 28 September, of the
National Securities Market Commission, which amends Circular 4/2013, of 12 June, which establishes the templates for the annual
report on remuneration of directors of listed companies and members of the board of directors and of the control committee of savings
banks that issue securities admitted to trading on official securities markets; and Circular 5/2013, of 12 June, which establishes the
annual corporate governance report templates for listed public limited companies, savings banks and other entities that issue securities
admitted to trading on official securities markets.
4 Which governs the approval regime and the minimum content of the directors’ remuneration policy of listed companies.
This document should be read in conjunction with the BBVA Directors' Remuneration Policy and Note 54 of
the Annual Report of BBVA Group's consolidated Annual Financial Statements  for the 2021 financial year,
which includes, individually and by item, the remuneration of the directors for the 2021 financial year. These
documents, and this Report, are available on the Bank's website (www.bbva.com).
2.BBVA Group General Remuneration Policy
2.1. General principles
BBVA has a BBVA Group General Remuneration Policy that is generally applicable to all employees
and senior managers of BBVA and the companies that comprise its group (the BBVA Group or the
Group) and is directed towards the recurrent generation of value for the Group, the alignment of the
interests of the Group's employees and shareholders with prudent risk management and the
furtherance of the strategy defined by the Group (the BBVA Group General Remuneration Policy).
This policy is one of the elements devised by the Board of Directors, as part of the Bank's Corporate
Governance System, to promote proper management and oversight of the Institution and its Group,
and is based on the following principles:
creating long-term value;
achieving results through prudent and responsible risk-taking;
attracting and retaining the best professionals;
aligning one's remuneration with their level of responsibility and professional career;
ensuring internal equity and external competitiveness;
ensuring equal pay for men and women; and
ensuring the transparency of the remuneration model.
BBVA has defined the Group General Remuneration Policy based on these principles, taking into account, in
addition to obligatory compliance with the legal requirements applicable to credit institutions and the
different sectors in which the Group operates, alignment with best market practices. As such, items have been
included in this Policy that are aimed at reducing exposure to excessive risks and aligning remuneration with
the Group's business strategy and its long-term objectives, values and interests.
Thus, the foregoing principles contribute to ensuring that the BBVA Group General Remuneration Policy:
contributes to the business strategy of BBVA and its Group and to the achievement of its objectives,
values, interests, value creation and long-term sustainability;
is compatible with and promotes prudent and effective risk management and does not provide incentives
to assume risks that exceed the level tolerated by the Institution or the Group, in a manner that is
consistent with the BBVA Group's risk strategy and culture;
is clear, comprehensible and transparent, with simple wording that facilitates understanding of the
different components of remuneration and the conditions for the award, vesting and payment thereof.
To that end, it clearly distinguishes between the criteria for determining fixed remuneration and
variable remuneration;
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
329
is gender neutral, reflecting equal remuneration for the same duties or duties of equal value, and does
not differentiate or discriminate on the basis of gender;
includes measures to avoid conflicts of interest, promoting the independence of judgement of persons
involved in decision-making and in the oversight and control of management and the establishment of
remuneration systems; and
procures that remuneration is not based solely or primarily on quantitative criteria, taking into account
appropriate qualitative criteria that reflect compliance with applicable regulations, and corporate
culture and values.
2.2. Special provisions applicable to Identified Staff
The BBVA Group General Remuneration Policy includes a section that contains the specific rules applicable to
the Identified Staff of BBVA and its Group, which includes members of the Board of Directors5 and BBVA
Senior Management. These rules have been established in accordance with the regulations and
recommendations applicable to the remuneration schemes of such staff and, in particular, with the provisions
of Act 10/2014 of 26 June on the regulation, supervision and solvency of credit institutions (Act 10/2014)
and its implementing regulations.
These rules aim to further align BBVA's remuneration practices with applicable regulations, good governance
recommendations and best market practices.
The result is an incentive scheme that is particularly oriented towards aligning the remuneration of the
members of the Identified Staff with the Group's long-term objectives, values and interests, with the creation
of value, and with prudent risk management on the basis of, inter alia, the following key features:
Balance between fixed and variable remuneration
The fixed and variable components of total remuneration must be appropriately balanced, ensuring that the
policy is fully flexible with regard to payment of the variable components such that these components may be
reduced in their entirety, where appropriate.
For these purposes, the Bank has defined certain "target" ratios between the main components of the fixed
and variable remuneration, taking into account both the duties carried out and the impact thereof on the risk
profile. In the case of control functions, in order to reinforce the independence and objectivity of such
functions, the fixed components of their remuneration have a greater weight than the variable components,
the latter being related, for the most part, to the function's own goals.
Variable remuneration limit
The variable component of the remuneration for a financial year shall be limited to a maximum amount of
100% of the fixed component of total remuneration, unless the General Shareholders' Meeting resolves to
increase this percentage, up to a maximum of 200%.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
330
5 The remuneration of members of the BBVA Board of Directors is regulated by a specific remuneration policy, as described later in
this Report. Directors are expressly excluded from the scope of application of the BBVA Group's General Remuneration Policy,
although they are members of Identified Staff by virtue of the applicable regulations.
Prohibition on hedging strategies
The use of personal hedging strategies and insurance relating to variable remuneration and liability that could
undermine the effects of alignment with prudent risk management is prohibited.
Specific rules for the accrual, award, vesting and payment of Annual Variable Remuneration
Accrual and award of Annual Variable Remuneration
In order to ensure alignment with results and long-term sustainability, the annual variable remuneration of the
Identified Staff (including executive directors and members of Senior Management) will not accrue, or will accrue
in a reduced amount, if certain profit and capital ratio levels, as determined by the Board of Directors, are not
achieved. These levels shall also be applicable to the rest of the staff.
Likewise, the annual variable remuneration will be reduced in the event that, at the time of each beneficiary's
performance evaluation, there has been a downturn in the Group's results or other parameters, such as the level
of achievement of budgeted targets.
The annual variable remuneration of members of the Identified Staff, as well as that of the other employees of the
BBVA Group, consists of an annual incentive that reflects performance as measured through the achievement of
certain targets that are aligned with the risk incurred, and is calculated on the basis of:
(i) annual performance indicators (financial and non-financial), which take into account current and future
risks as well as the strategic priorities defined by the Group (Annual Performance Indicators);
(ii)  scales of achievement that may be established according to the weighting assigned to each indicator and
based on the targets set for each of them; and
(iii)  a “target” annual variable remuneration, representing the amount of the annual variable remuneration in
the event that 100% of the previously established targets are reached (the Target Annual Variable
Remuneration or Target Bonus).
The amount to be received as annual variable remuneration through application of the corresponding scales of
achievement may range from 0% - 150% of the “target” annual variable remuneration. The resulting amount will
constitute the annual variable remuneration of each beneficiary (the Annual Variable Remuneration or AVR).
The financial annual performance indicators will be aligned with the most relevant management metrics for the
Bank while the non-financial indicators will be related to the strategic targets defined at the Group level, the area
level and for each individual beneficiary.
In no event will variable remuneration limit the Group's capacity to strengthen its capital base in accordance with
regulatory requirements, and it will take into account current and future risks as well as the cost of the necessary
capital and liquidity, reflecting performance that is sustainable and adapted to risk.
Upfront payment
Once granted, 60% of the Annual Variable Remuneration of the Identified Staff ー 40% in the case of members of
the Identified Staff with particularly high variable remuneration and members of BBVA Senior Management ー
will vest and be paid, if the applicable conditions are met, during the first quarter of the financial year as a general
rule (the Upfront Portion).
Deferral rules
40% of the Annual Variable Remuneration ー 60% in the case of members of the Identified Staff with particularly
high variable remuneration and members of BBVA Senior Management ー will be deferred for a period of four
years (the Deferred Portion, the Deferred AVR or the DAVR). In the case of members of BBVA Senior
Management, the deferral period shall be five years.
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Payment in shares or instruments
50% of the Annual Variable Remuneration, including both the Upfront Portion and the Deferred Portion, shall be
established in BBVA shares or in instruments linked to BBVA shares. For members of BBVA Senior Management,
50% of the Upfront Portion and 60% of the Deferred Portion shall be established in BBVA shares.
Withholding period
The shares or instruments awarded as Annual Variable Remuneration, both for the Upfront Portion and the
Deferred Portion, shall be withheld for a one-year period following delivery. The foregoing shall not apply to those
shares or instruments the sale of which would be required to honour the payment of taxes accruing on delivery.
Ex post adjustments to the Deferred Portion
In order to ensure that the assessment process of the results to which  the Annual Variable Remuneration is linked
falls within a multi-year framework that considers long-term results, and to ensure that the effective payment of
the Annual Variable Remuneration is made over a period that takes into account the economic cycle of the
Institution and its risks, the Annual Variable Remuneration of the Identified Staff will be subject to ex post
adjustments aligned with prudent risk management that are linked to the results of multi-year performance
indicators. In this way, the Deferred AVR of members of the Identified Staff may be reduced, but never increased,
based on the results of indicators that are aligned with the Group's core metrics for risk control and management,
related to solvency, liquidity, profitability and the value creation (the Multi-year Performance Indicators).
Malus and clawback arrangements
The entirety of the Annual Variable Remuneration of members of the Identified Staff shall be subject to variable
remuneration malus and clawback arrangements during the whole deferral and withholding of shares period.
As a result of the foregoing, the BBVA Group has applied a solid and consistent remuneration policy over
time that contributes to its business strategy and sustainable performance and that is aligned with the long-
term interests of the Institution, the interests of its shareholders and prudent risk management.
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3.Directors' Remuneration Policy applicable in 2021
The remuneration policy applicable to members of the Board of Directors is based on the same principles
and, in the case of executive directors, is subject to the same scheme that inspires the BBVA Group General
Remuneration Policy described in the previous section6. This policy was approved by the General
Shareholders' Meeting held on 20 April 2021, is applicable during the 2021, 2022 and 2023 financial years,
and is available on the Bank's website (the Directors' Remuneration Policy or the Policy). 7
The primary new developments in this Policy as compared to the previous policy are as follows:
Explicit incorporation of the principle of equal pay for men and women.
Incorporation of sustainability metrics into the variable remuneration scheme for executive directors.
Transformation of the Chairman's pension system, resulting in a change in the remuneration amounts and
reduction of his total remuneration.
Changes to the payment schedule for the Deferred Portion of the Annual Variable Remuneration of
executive directors.
Changes to the malus and clawback arrangements of the Annual Variable Remuneration of executive
directors.
Adaptation to new regulatory developments with entry into force in 20216 and to good governance
recommendations and other technical improvements in transparency and clarity of the remuneration
scheme.
The Directors' Remuneration Policy has been designed in accordance with corporate legislation and the
specific regulations applicable to credit institutions and in accordance with the provisions of the Bylaws, while
also taking into account best practices and recommendations on the field of remuneration at the local and
international levels.
The Policy distinguishes between the remuneration system applicable to the directors in their capacity as
such (non-executive directors) and that applicable to executive directors (those who perform management
duties in the Institution), and contains different measures to promote prudent management of excessive risks
and tailor remuneration to the long-term interests of the Institution, as described in section 2.
3.1. Decision-making process for approval of the Policy
In accordance with the Regulations of the Board of Directors, one of the Board's functions is to approve the
remuneration policy applicable to the directors for purposes of submitting it to the General Shareholders'
Meeting.
For its part, the Remuneration Committee is the body that assists the Board in matters of remuneration, and is
responsible for proposing to the Board of Directors (for its submission to the General Shareholders’ Meeting)
the remuneration policy applicable to the directors, together with its corresponding report.
In addition, as part of the decision-making process in remuneration matters, the Remuneration Committee
works with the Risk and Compliance Committee, which participates in the establishments of the remuneration
policy to ensure that it is consistent with sound and effective risk management and does not provide
incentives to take risks in excess of the level tolerated by the Institution.
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6 www.bbva.com
7 In particular, to the changes introduced by Act 5/2021, of 12 April, by which the Consolidated text of the Spanish Corporate
Enterprises Act, approved by Royal Legislative Decree 1/2010, of 2 July was amended.
The Remuneration Committee is charged with ensuring compliance with the remuneration policies
established by the Company and reviewing them periodically, proposing any modifications it may deem
necessary in order to ensure, among other things, that such policies are adequate for purposes of attracting
and retaining the best professionals, contribute to the creation of long-term value and the adequate control
and management of risks, and comply with the principle of equal pay.
In 2021, new regulations governing remuneration that took effect during the financial year, together with
developments in market practice, the outcome of dialogue between BBVA and its investors and the very
nature of the Bank's Corporate Governance System, led the Remuneration Committee to review the
directors’ remuneration policy  and the remuneration system as a whole.
To this end, the Remuneration Committee was assisted by the Bank's internal services, as well as with the
advice of two leading independent consulting firms on the remuneration of directors and senior managers:
Willis Towers Watson, for analyses and market comparisons, and J&A Garrigues, S.L.P., for legal analysis of
the Policy.
In the development of the Policy, the Remuneration Committee analysed the remuneration payable by the
main comparable financial institutions in BBVA's peer group for remuneration purposes to individuals holding
similar positions, as well as market practice in relation to variable remuneration models, including deferral
schemes, in the case of the Chairman and the Chief Executive Officer.
Finally, pursuant to the provisions of Articles 511 bis and 529 novodecies of the Spanish Corporate
Enterprises Act, the Directors' Remuneration Policy was submitted, as a separate item on the agenda, for the
approval of the Bank's General Shareholders' Meeting held on 20 April 2021, which approved it with a
majority voting in favour (93.59%) . Both the text of the Policy and the specific Remuneration Committee
report in respect thereof were made available to shareholders following the date on which the General
Meeting was called.
As part of the governance and supervision model applicable to the Policy, the Remuneration Committee is
empowered to propose to the Board of Directors for approval or, where applicable, submission to the General
Meeting where required by law, the implementation of all amendments or exceptions to the Policy that may be
necessary during its term.
Specifically, the Policy provides that the Board of Directors, following analysis by and on the proposal of the
Remuneration Committee, may agree to make temporary exceptions to the Policy in connection with the
award, vesting and/or payment of all components provided for in the Policy in the event this is necessary to
serve the long-term interests and sustainability of the Company as a whole or to ensure its viability. In no
event may any exceptions be applied that are based on gender considerations or other aspects that could be
considered discriminatory; they must be supported by a sound justification and comply with the provisions of
applicable regulations.
The BBVA Directors' Remuneration Policy is published on the Bank’s website: www.bbva.com .
3.2. Remuneration system for non-executive directors
In accordance with the provisions of Article 33º bis of the Bylaws, the remuneration system for non-executive
directors is based on the criteria of responsibility, dedication and incompatibilities inherent to the role that
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they carry out, and consists of exclusively fixed remuneration comprised of the following components:
Concept
Payment
Other characteristics
A.Fixed annual
allocation
Monthly in cash for the position of Board member and
Committee member and for the performance of other
duties or responsibilities (such as the position of Lead
Director or Deputy Chair)
Overall limit approved by the
General Meeting:
EUR 6 million per year
See amounts received in 2021 in
section 4.2 A and B below
B.Remuneration in
kind
The Bank pays the corresponding premiums (healthcare
and accident insurance policies) that are allocated to the
directors as remuneration in kind
C.Fixed remuneration
system with
deferred delivery of
BBVA shares
Annual allocation of a number of "theoretical shares", with
effective delivery after the director ceases to hold such
office for any reason other than a serious dereliction of
duties.
Allocation equal to 20% of the
total annual fixed allowance in
cash allocation received during
the previous financial year
Amounts corresponding to the annual fixed allowance approved by the Board of Directors
Position
EUR thousand
Member of the Board of Directors
129
Member of the Executive Committee
167
Chair of the Audit Committee
165
Member of the Audit Committee
66
Chair of the Risk and Compliance Committee
214
Member of the Risk and Compliance Committee
107
Chair of the Remuneration Committee
107
Member of the Remuneration Committee
43
Chair of the Appointments and Corporate Governance Committee
115
Member of the Appointments and Corporate Governance Committee
46
Chair of the Technology and Cybersecurity Committee*
107
Member of the Technology and Cybersecurity Committee
43
Deputy Chair
50
Lead Director
80
*As of the date of this Report, the position of Chair of the Technology and Cybersecurity Committee is not remunerated as the
Chairman of the Board of Directors serves in this role.
These amounts were approved by the Board of Directors on 29 May 2019, on the proposal of the
Remuneration Committee, following analysis of the corresponding market comparisons, with no increases
since 2007 (although they have been reallocated to adapt them to the functions of each Committee).
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3.3. Remuneration system for executive directors
The executive directors have their own remuneration system that is defined in accordance with best market
practices. Its items are set out in Article 50º bis of the Bylaws and are the same as those that are generally
applicable to Senior Management.
3.3.1. Elements of the remuneration system for executive directors
Concept
Allocation criteria
Payment
Reference / Amount
Adjustments /
Condition
A. Annual Fixed
Remuneration
("AFR")
Assigned duties and level of
responsibility
Competitive in the market
Monthly cash payments
Chairman:
EUR 2,924 thousand
Chief Executive Officer:
EUR 2,179 thousand
N/A
B. Benefits and
remuneration in
kind
In line with those granted to
Senior Management
Allowances and premiums
or payments made by the
Bank and charged as
remuneration in kind
See breakdown of amounts for
2021 in section 4.3. A. b).
N/A
C. Contribution to
pension and
insurance systems
As per contract and Policy
(contingencies of retirement,
death and disability)
At the time of the
contingency (in the form of
income or capital in the case
of the retirement pension)
Chairman:  Annual contribution
to the pension of EUR 439
thousand plus premiums for
death and disability coverage
See breakdown of amounts for
premiums in 2021 in section 4.3. A c).
Terms set forth in his
contract and, in any case,
provided that his
cessation of office is not
due to a serious
dereliction of duties
Chief Executive Officer: Does
not have a retirement pension..
The Bank only pays death and
disability coverage premiums.
See breakdown of amounts for
premiums in 2021 in section 4.3. A c)
N/A
D. Other fixed
allowances
As per contract and Policy
Monthly payment
Chief Executive Officer: cash in
lieu of pension (30% of AFR) and
annual international mobility
allowance of EUR 600 thousand
N/A
E. Annual Variable
Remuneration
("AVR")
Results of annual
performance indicators
(financial and non-financial),
based on pre-established
targets, scales of
achievement and weightings,
which will be equated to the
“target” AVR if 100% of the
targets set are achieved.
In cash and shares (more
than 50% in shares)
40% up front and 60%
deferred (DAVR) for 5
years.
Target bonus Chairman:
EUR 3,572 thousand
Target bonus Chief Executive
Officer:
EUR 2,672 thousand
Scales of achievement
limited to 150% of Target
Bonus
Maximum of 200% of fixed
remuneration, as resolved
by the General Meeting
Ex post adjustments:
result of multi-year
performance
indicators (downward
Deferred AVR
adjustments only)
Malus and clawback
arrangements for
100% of the AVR
One-year withholding
of shares
F. Non-
competition
agreement
As per contract and Policy
Monthly payment during
the non-competition period,
after the executive director
ceases to hold such office
2 times the AFR (one for each
year of duration of the
agreement)
Terms set forth in their
contracts and provided
that cessation of office is
not due to retirement,
disability or serious
dereliction of duties
In addition, in the same way as for the other members of the Identified Staff, the Policy establishes that fixed
and variable components must be appropriately balanced in the total remuneration of executive directors.
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To this end, the Directors' Remuneration Policy establishes the theoretical relative proportion between the
main fixed and variable components of the remuneration of BBVA's executive directors (target ratios),
taking into account both the role carried out by executive directors and their impact on the risk profile of the
Group, and that this proportion is aligned with the proportions for this ratio generally established for the rest
of the members of the Identified Staff:
Executive director
Position
Annual Fixed
Remuneration
“Target” Annual Variable Remuneration
Carlos Torres Vila
Chairman
45%
55%
Onur Genç
Chief Executive Officer
45%
55%
The Annual Variable Remuneration that is ultimately awarded to each executive director in each financial
year shall be calculated in accordance with the rules for the award thereof established in the Policy and shall
be subject to the same vesting and payment rules applicable to the AVR of the Identified Staff described in
section 2.2. above, with certain specific terms due to their status as directors. Thus, in order to align
remuneration with effective risk management:
The Upfront Portion (40%) of the AVR will vest and be paid, if the applicable conditions are met, during the first
quarter of the financial year, while the remaining 60% shall be deferred for a period of 5 years ーthe Deferred
Portion.
As a new development, the Policy approved in 2021 establishes that, if the applicable conditions are met, an amount equal to 20% of
the Deferred AVR will be paid at the end of each year for each of the 5 years of deferral.
The Upfront Portion of the AVR will be paid in equal parts cash and BBVA shares, while 60% of the Deferred
Portion will be paid in BBVA shares and the other 40% will be paid in cash.
The Deferred Portion of the AVR may be reduced, but never increased, based on the results of pre-established
Multi-year Performance Indicators.
The Multi-Year Performance Indicators, which relate to solvency, liquidity, profitability and the creation of value, help to ensure that
the remuneration system for executive directors is consistent with the Group's risk strategy and long-term performance. Following the
end of the third year of deferral, the results of the Multi-year Performance Indicators will determine whether any potential ex post
downward adjustments need to be made to the Deferred Portion of the AVR that remains outstanding.
Moreover, the full amount of the Annual Variable Remuneration for executive directors will be subject to malus
and clawback arrangements on the same terms as those applicable to the rest of the Identified Staff.
The application of the malus and clawback arrangements will be tied to a downturn in financial performance of the Bank as a whole or 
of a particular unit or area thereof or of the exposures created by an executive director, when such downturn in financial performance
arises from a set of circumstances established in the Policy. In addition, as a new development, the Policy approved in 2021 provides
that such clauses may also be applied in the event that the referenced circumstances cause significant reputational damage to the
Bank, regardless of the financial impact caused.
The BBVA shares delivered as Annual Variable Remuneration, both for the Upfront Portion and the Deferred
Portion, shall be withheld for a one-year period following delivery. The foregoing shall not apply to those shares
which sale would be required to honour the payment of taxes accruing on delivery.
The use of personal hedging strategies and insurance relating to variable remuneration and liability that could
undermine the effects of alignment with prudent risk management is prohibited.
The variable component of the remuneration for a financial year shall be limited to a maximum amount of 100%
of the fixed component of total remuneration, unless the BBVA General Shareholders' Meeting resolves to
increase this percentage, up to a maximum of 200%, all in accordance with the procedure and requirements set
forth in applicable regulations.
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In addition, the Policy includes additional restrictions on the transferability of shares received as variable
remuneration, which have also been modified in the Policy approved in 2021 for purposes of aligning them with the
provisions of Recommendation 62 of the CNMV Code of Good Governance of Listed Companies, revised in June 2020.
Thus, executive directors may not transfer shares derived from the settlement of variable remuneration until a
period of at least three years has elapsed unless the director in question maintains, at the time of the transfer,
through the ownership of shares, options or other financial instruments, a net economic exposure to the variation in the
prices of the shares for a market value equal to at least twice their Annual Fixed Remuneration. The foregoing shall
not apply to the shares that the director needs to dispose of in order to cover the costs associated with the acquisition
thereof or, upon favourable assessment of the Remuneration Committee, to address an extraordinary situation.
The rules for the award, vesting and payment of the Annual Variable Remuneration of executive
directors are represented in the graphic example below, using the 2021 financial year as a reference:
3.3.2. Main terms and conditions of the executive directors' contracts
The remunerations and economic rights and compensations of each executive director are determined based
on their level of responsibility and the duties they perform, and are competitive in comparison to those of
equivalent functions at the group of main peer institutions. These terms and conditions are reflected in their
respective contracts, which are approved by the Board of Directors on the proposal of the Remuneration
Committee.
Pursuant to the Policy, the main characteristics of the executive directors' contracts are as follows:
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They are indefinite in duration.
They do not establish any notice periods, minimum contract term clauses or loyalty clauses.
They include a post-contractual non-competition clause.
They do not contain indemnification payment commitments.
They contain a welfare portion in view of the individual circumstances of each executive director, including
appropriate insurance and pension systems.
Pension commitments assumed in favour of the executive directors
The Bank has assumed pension commitments to cover the contingency of retirement of the Chairman.
These commitments have the following main characteristics, in line with those of the commitments assumed in
favour of the other members of the Bank's Senior Management:
They consist of defined-contribution systems under which the annual pension contributions made to cover the
contingency of retirement are established in advance (15% of Annual Fixed Remuneration).
They do not provide for the possibility of receiving the retirement pension in advance.
They stipulate that 15% of the agreed annual contributions be considered "discretionary pension benefits", as
set forth in applicable regulations, and therefore, they will be variable.
The Bank has not assumed any retirement commitments to the Chief Executive Officer, instead paying him
an annual sum in cash (cash in lieu of pension) equal to 30% of his Annual Fixed Remuneration.
In addition, the Bank has assumed commitments in favour of both the Chairman and the Chief Executive
Officer to cover the contingencies of disability and death on the terms set out below.
Commitments assumed in favour of the Chairman
The Directors' Remuneration Policy approved in 2021 has made significant changes to the Chairman's pension
system:
A significant reduction in the annual contribution made to cover the contingency of retirement, which has gone from EUR 1,642 thousand to
EUR 439 thousand, thereby representing 15% of his Annual Fixed Remuneration.
A reduction in coverage levels (% of AFR) for the contingencies of death and disability.
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Contingency of retirement
The Chairman is entitled to a retirement pension when he reaches the retirement age established by law. The amount of this
pension will be equal to the sum of the contributions made by the Bank and their corresponding yields up to this date.
The annual agreed contribution amounts to EUR 439 thousand (15% of his Annual Fixed Remuneration).
On the other hand, 15% of the annual contribution will be based on variable components and considered “discretionary pension
benefits”. It will be subject to the conditions governing delivery in shares and the withholding and clawback requirements
established for this type of remuneration by applicable regulations.
The benefit may be received in the form of income or capital.
Receipt of the benefit is conditioned on his cessation of office not being due to a serious dereliction of duties.
If the contractual relationship is terminated before he reaches retirement age for reasons other than a serious dereliction of
duties, he will remain entitled to the benefit, which will be calculated on the basis of all contributions made by the Bank up to that
date plus the corresponding accumulated yield, without the Bank being required to make any additional contributions as of that
date.
Contingency of disability or death
Death while serving in his role will give rise to an entitlement to an annual widow's and orphan's pension for each of his children,
until they reach the age of 25, in an amount equal to 50% and 20% (40% in the case of full orphaning), respectively, of the Annual
Fixed Remuneration.
These pensions would be paid from the total fund accumulated for the retirement pension at that time, with the Bank assuming
the amount of the corresponding annual insurance premiums to complete the benefit coverage. The cumulative benefits of the
widow's and orphan's pension may not exceed 150% of the Annual Fixed Remuneration.
In the event of total or full permanent disability while serving in his role, he will be entitled to receive an annual pension equal to
60% of his Annual Fixed Remuneration.
This pension would be paid, firstly, from the total fund accumulated for the retirement pension at that time, with the Bank
assuming the amount of the corresponding annual insurance premiums to complete the benefit coverage.
Death while subject to disability will give rise to an entitlement to an annual widow's and orphan's pension for each of his
children, until they reach the age of 25, in an amount equal to 85% and 35% (40% in the case of full orphaning), respectively, of
the disability pension that he had been receiving, with such reversion being limited in all cases to 150% of the disability pension
itself.
In 2021, the Chairman's contract was amended to adapt it to the terms and conditions set forth in the Policy
approved by the General Meeting in 2021, which are described in sections 3 and 4 of this Report.
Commitments assumed in favour of the Chief Executive Officer
The Bank has not assumed any retirement commitments in favour of the Chief Executive Officer, although his
contract gives him the right to receive an annual sum in cash (cash in lieu of pension) in an amount equal to
30% of his Annual Fixed Remuneration.
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Contingency of disability or death
Death while serving in his role will give rise to an entitlement to an annual widow's and orphan's pension for each of his children,
until they reach the age of 25, in an amount equal to 50% and 20% (30% in the case of full orphaning), respectively, of the Annual
Fixed Remuneration for the previous 12 months, with the Bank assuming the amount of the corresponding annual insurance
premiums to guarantee the benefit coverage. The cumulative benefits of the widow's and orphan's pension may not exceed
100% of the Annual Fixed Remuneration for the previous 12 months.
In the event of total or full permanent disability while serving in his role, he will be entitled to receive an annual pension in an
amount equal to 62% of his Annual Fixed Remuneration for the previous 12 months. This pension will revert to his spouse and
children in the event of death in the percentages cited above but shall be limited in all cases to 100% of the disability pension,
with the Bank assuming the amount of the corresponding annual insurance premiums to guarantee the benefit coverage.
Other terms and conditions of the executive directors' contracts
Supplemental allowances to the Chief Executive Officer's fixed remuneration
Moreover, in view of his status as an international executive, the Chief Executive Officer's contract
provides that he is entitled to an annual cash sum as a mobility allowance, in line with potential
commitments made in favour of other expatriate members of Senior Management, the amount of
which has been set at EUR 600 thousand per year.
Post-contractual non-competition clauses
Finally, the executive directors' contracts also include a post-contractual non-competition clause with
a duration of two years following the cessation as BBVA executive directors, in respect of which they
will receive remuneration, payable monthly, in an amount equal to their Annual Fixed Remuneration
for each year in which the non-competition agreement remains in place, provided that their cessation
as executive director is not due to their retirement, disability or serious dereliction of duties.
Termination of contractual relationship
The executive directors' contracts do not include a right to severance payments in the event of
termination of the contractual relationship.
4.Results of implementation of the Policy in 2021
The Directors' Remuneration Policy in effect during the financial year last ended (2021) was that approved by
the Bank's Annual General Shareholders' Meeting held on 20 April 2021. The outline and main characteristics
of the Policy are set forth in section 3 above.
The way in which the Policy was implemented in 2021 is detailed below, following the procedure established
for this purpose in the Policy itself and in the Regulations of the Board of Directors and the Remuneration
Committee. No deviations from the same occurred during the financial year. No temporary exceptions were
made to the Policy either in accordance with the procedure set forth therein, given the absence of any
circumstances that would justify or advise this.
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The process followed to implement the Directors' Remuneration Policy and to determine the individual
remuneration of directors was led and overseen directly by the Remuneration Committee. During the 2021
financial year, this Committee took the actions detailed below, among others, submitting to the Board of
Directors the corresponding  resolutions proposals where appropriate.
4.1. Activity carried out by the Corporate Bodies in 2021
BBVA Directors' Remuneration Policy
The Remuneration Committee analysed the approaches put forward as regards the approval of a new
Directors' Remuneration Policy in 2021, in view of, among other things, the regulatory developments that
were expected to enter into force in that same financial year and market practices.
Following this analysis, the Remuneration Committee submitted the new proposed Policy, together with its
corresponding report, to the Board of Directors, following verification by the Risk and Compliance
Committee.
Once approved by the Board of Directors, the Policy was submitted to the Annual General Shareholders'
Meeting held on 20 April 2021, which approved it with a majority voting in favour (93.59%) . This Policy is
fully compliant with the modifications introduced by Act 5/2021 to article 529 novodecies of the
Consolidated text of the Spanish Corporate Enterprises Act, approved by Royal Legislative Decree 1/2010, of
2 July.
Implementation, supervision and monitoring of the Directors' Remuneration Policy
During the 2021 financial year, the Remuneration Committee and the Board of Directors have carried out the
necessary actions to implement, supervise and monitor the provisions of the Directors' Remuneration Policy.
To this end, the Board of Directors has analysed the remuneration matters pertaining to directors, approving
the following resolutions, in accordance with the proposals submitted, in each case, by the Remuneration
Committee and based on the prior analysis work, discussion and interaction carried out by this Committee
with the executive level :
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Remuneration matters for non-executive directors
In accordance with the statutory framework and the Directors' Remuneration Policy, in application of the fixed
remuneration system with deferred delivery of shares applicable to non-executive directors, the Board of Directors
approved the allocation of a number of "theoretical shares" to each non-executive director beneficiary of the system,
with this allocation corresponding to 20% of the total annual fixed allowance in cash received in the previous financial
year.
Remuneration matters for executive directors
With regard to the remuneration of executive directors, the Board of Directors, on the proposal of the Remuneration
Committee:
Noted the waiver by the executive directors, members of Senior Management and certain members of the
Identified Staff of the accrual of 2020 Annual Variable Remuneration, in view of the exceptional circumstances
arising from the COVID-19 crisis, which, in the case of the executive directors, led to no AVR having been accrued
in 2020.
Approved the amount of the executive directors' Deferred AVR from the 2017 financial year, in light of the
results of the pre-established Multi-year Performance Indicators and in application of the corresponding targets,
scales and weightings approved by the Board of Directors at the time, in addition to determining the amount
corresponding to the update of such AVR.
Approved the payment of executive directors' Deferred AVR from the 2017 financial year scheduled for 2021,
once the Audit Committee and the Appointments and Corporate Governance Committee, within the scope of
their respective remits, and the Board itself, had verified that the malus and clawback clauses set out in the
remuneration policies applicable to those financial years did not have to be applied.
Approved the amendment of the Chairman's contract to adapt its terms and conditions to the amendments
included in the new Directors' Remuneration Policy approved by the General Meeting held on 20 April 2021.
Approved the minimum thresholds for Attributable Profit and the Capital Ratio to generate the 2021 AVR of
executive directors in line with those applied for the rest of the BBVA staff, including Senior Management
members.
Approved the Annual Performance Indicators for the 2021 AVR and their respective weightings, as well as the
Multi-year Performance Indicators corresponding to the Deferred Portion of the 2021 AVR, with the prior
analysis of the Risk and Compliance Committee in the case of the latter, and with the Multi-year Performance
Indicators also being applicable to the rest of the Identified Staff, including Senior Management members.
Approved the targets and scales of achievement associated with the Annual Performance Indicators for the
2021 AVR of executive directors.
Finally, the Board of Directors resolved to submit to the 2021 Annual General Shareholders' Meeting:
The approval of a maximum level of variable remuneration of up to 200% of the fixed component of total
remuneration applicable to a maximum of 339 members of the Identified Staff, including executive directors and
Senior Management members; submitting also the corresponding report for the shareholders regarding this
resolution, in accordance with the text proposed by the Remuneration Committee.
The consultative vote on the Annual Report on the Remuneration of BBVA Directors for the 2020 financial
year, based on the text proposed by the Remuneration Committee, prepared in accordance with the provisions of
CNMV Circular 4/2013 and in compliance with the provisions of Article 541 of the Spanish Corporate
Enterprises Act.
For further details on the activities carried out by the Remuneration Committee in 2021, the Committee's
2021 activity report, which is available to shareholders on the Bank's website, can be consulted.
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4.2. Remuneration accrued by non-executive directors in 2021
Set forth below is a breakdown of the individual remuneration accrued by non-executive directors in 2021
through implementation of the remuneration system described in section 3.2. above:
A.2021 Annual fixed allowance
(EUR thousand )
Non-executive
directors
Board of
Directors
Executive
Committee
Audit
Committee
Risk and
Compliance
Committee
Remuneratio
nCommittee
Appointments and
Corporate
Governance
Committee
Technology
and
Cybersecurity
Committee
Other
positions
1
Total
José Miguel Andrés
Torrecillas
129
167
66
115
50
527
Jaime Caruana Lacorte
129
167
165
107
567
Raúl Galamba de
Oliveira
129
107
43
278
Belén Garijo López
129
66
107
46
349
Sunir Kumar Kapoor
129
43
172
Lourdes Máiz Carro
129
66
43
238
José Maldonado
Ramos
129
167
46
342
Ana Peralta Moreno
129
66
43
238
Juan Pi Llorens
129
214
46
43
80
512
Ana Revenga Shanklin
129
107
236
Susana Rodríguez
Vidarte
129
167
107
46
449
Carlos Salazar Lomelín
129
43
172
Jan Verplancke
129
43
43
214
Total
1,673
667
431
642
278
301
171
130
4,293
(1)  Amounts received in 2021 by José Miguel Andrés Torrecillas, as Deputy Chair of the Board of Directors, and by Juan Pi Llorens, as Lead Director.
These amounts are reflected for each non-executive director in section C.1. a) i), "Fixed remuneration" and "Remuneration for
membership of board committees", of the CNMV Statistical appendix included as section 5 of this Report.
       
B.Remuneration in kind
During the 2021 financial year, the Bank has paid remuneration in kind totalling EUR 102 thousand
corresponding to healthcare and accident insurance premiums for non-executive directors.
These amounts are reflected for each non-executive director in section C.1. a) i), "Other items", of the CNMV Statistical appendix
included as section 5 of this Report.
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C.Fixed remuneration system with deferred delivery of BBVA shares
Non-executive directors
"Theoretical shares" allocated in 20211
"Theoretical shares" accumulated as of 31/12/2021
José Miguel Andrés
Torrecillas
22,860
98,772
Jaime Caruana Lacorte
25,585
56,972
Raúl Galamba de Oliveira
9,500
9,500
Belén Garijo López
15,722
77,848
Sunir Kumar Kapoor
7,737
30,652
Lourdes Máiz Carro
10,731
55,660
José Maldonado Ramos
15,416
123,984
Ana Peralta Moreno
10,731
26,396
Juan Pi Llorens
23,079
115,896
Ana Revenga Shanklin
7,568
7,568
Susana Rodríguez Vidarte
20,237
161,375
Carlos Salazar Lomelín
5,642
5,642
Jan Verplancke
9,024
21,416
Total
183,832
791,681
(1)Equal to 20% of the total annual fixed allowance in cash received by each non-executive director in the previous financial year, based on the
average closing price of the BBVA share during the 60 trading sessions prior to the General Meeting of 20 April 2021, which was EUR 4.44 per
share.
The effective delivery of a number of BBVA shares equal to the number of "theoretical shares" accumulated by each non-
executive director, after they cease to hold such office, will only happen provided that this does not occur due to a serious
dereliction of duties.
Without prejudice to the fact that this is not a share-based remuneration system, in order to comply with the instructions of the
CNMV for the filing of the CNMV Statistical appendix included in section 5 of this Report, the "theoretical shares" allocated to non-
executive directors each year have been equated to "shares", although they do not correspond to this instrument. The "theoretical
shares" allocated in 2021 are included in section C.1 a) ii), "Financial instruments granted during year", of the CNMV Statistical
appendix included as section 5 of this Report.
In accordance with the Policy, the Bank has not assumed any pension commitments in favour of its non-
executive directors.
Year-on-year changes in remuneration accrued by non-executive directors
Total Board remuneration
2021
2020
Change
Fixed Annual Allocation
4,923
4,078
+5.27%
In kind
102
95
+7.37%
The year-on-year changes in this remuneration are due to changes in the composition of the Board and the
Board committees. However, the amounts corresponding to the positions of Board member, Board committee
member and Board committee chair have not been increased since 2007 (although they have been reallocated
to adapt them to the functions of each Committee).
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4.3. Remuneration accrued by executive directors in 2021
In accordance with the remuneration system described in section 3.3., the breakdown of the individual
remuneration accrued by the executive directors in 2021 is as follows:
A.FIXED REMUNERATION
a)2021 Annual Fixed Remuneration
Annual Fixed Remuneration (EUR thousand)
Chairman
2,924
Chief Executive Officer
2,179
These amounts are reflected for each executive director in section C.1. a) i), "Salary", of the CNMV Statistical appendix included as
section 5 of this Report.
b) 2021 Remuneration in kind and other benefits
Executive directors are beneficiaries under accident and healthcare insurance policies taken out by the Bank,
which pays the corresponding premiums, which are allocated to the directors as remuneration in kind.
The Bank also provides executive directors with other benefits that apply to the Bank's Senior Management.
Remuneration in kind and other benefits (EUR thousand)
Chairman
328
Chief Executive Officer
158
These amounts are reflected for each executive director in section C.1. a) i), "Other items", of the CNMV Statistical appendix included
as section 5 of this Report.
c)Pension system contributions in 2021
The pension-related commitments assumed in favour of the executive directors are reflected in their
respective contracts, which are approved by the Board of Directors. The main terms and conditions of these
contracts are outlined in section 3.3.
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During the 2021 financial year, the Bank made the following contributions to cover contingencies
contemplated by contract for these items:
EUR thousand
Director
Pension systems
Annual contribution for the contingency of
retirement 1
(15% of AFR)
Funds accumulated as of 31/12/2021
Chairman
340
24,546
Chief Executive Officer
-
(1)Agreed annual contribution to cover the retirement contingency reduced in an amount of EUR 98 thousand corresponding to the downward
adjustment of the “discretionary pension benefits” of 2020 financial year which had to be registered in the cumulative fund in 2021.
In accordance with the BBVA Directors’ Remuneration Policy, 15% of the agreed annual contribution to the
Chairman's retirement pension, is considered as "discretionary pension benefits", in accordance with the
regulations applicable to the Bank and, therefore, will be linked to variable components, being subject to the
conditions of delivery in shares, withholding and clawback provided for this kind of remuneration in the
applicable regulations.
From the agreed annual contribution to pension of 2020, which, in accordance with the Policy in force in that
financial year, was EUR 1,642 thousand, EUR 246 thousand were registered as "discretionary pension
benefits" (which was already reported by the Bank at the end of 2020). Following the end of the 2020 financial
year, this amount was adjusted using the result of the workforce’s 2020 AVR (as the Chairman waived its
accrual), which resulted in a downward adjustment to the pension, to be made in 2021 of EUR 98 thousand.
These amounts are reflected in section C.1. a) iii), "Savings schemes with non-vested economic rights", of the CNMV Statistical
appendix included as section 5 of this Report.
As a significant new development, in the 2021 financial year, in accordance with the new Policy approved by
the General Meeting, the annual contribution agreed to cover the contingency of retirement of the Chairman
was substantially reduced from EUR 1,642 thousand in 2020 to EUR 439 thousand in 2021, now
representing 15% of his Annual Fixed Remuneration.
Similarly, as specified in section 3.3.1., pursuant to the Policy approved by the General Meeting in 2021, the
coverage levels (% of AFR) for the contingencies of death and disability agreed with the Chairman were
reduced.
In accordance with the Policy, the Bank has paid in 2021 annual insurance premiums to cover death and
disability contingencies of an amount of EUR 574 thousand in the case of the Chairman and EUR 295
thousand in the case of the Chief Executive Officer.
d)Other fixed allowances of the Chief Executive Officer accrued in 2021
In accordance with the provisions of the Policy, the Chief Executive Officer received the following fixed
remuneration in 2021:
An annual cash sum in lieu of a retirement pension (cash in lieu of pension) amounting to EUR 654
thousand; and
An annual cash sum as a mobility allowance, amounting to EUR 600 thousand per year.
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These amounts are reflected in section C.1. a) (iv), "Details of other items", of the CNMV Statistical appendix included as section 5 of
this Report.
e)Post-contractual non-competition agreement
No amount has been paid for this item in 2021, insofar as no executive directors have ceased to hold such
office.
B.VARIABLE REMUNERATION
(a)Annual Variable Remuneration accrued in 2021 (2021 AVR)
The Directors' Remuneration Policy establishes rules for calculating the Annual Variable Remuneration that
preclude the exercise of discretion, thereby preventing conflicts of interest, and ensure the alignment thereof
with the Institution's business strategy and its long-term objectives, values and interests.
The Annual Variable Remuneration of each executive director, in line with the model applicable to the rest of
the Group's employees, is calculated on the basis of a “Target” Annual Variable Remuneration (or Target
Bonus) determined by the Board of Directors on the proposal of the Remuneration Committee, which
represents the amount of the Annual Variable Remuneration in the event that 100% of the previously
established targets are reached.
The Annual Performance Indicators established for purposes of calculating the Annual Variable
Remuneration for 2021 and their weightings, were approved by the Board of Directors on the proposal of the
Remuneration Committee at the beginning of 2021. These indicators are the following:
Type
2021 AVR Annual Performance Indicators
Chairman
Chief Executive
Officer
Weighting
Financial
indicators
Results
Attributable profit (excluding corporate
transactions)
10%
15%
(TBV) Tangible Book Value per share
15%
10%
Profitability
RORC
10%
10%
Efficiency
Efficiency ratio
10%
15%
Non-financial
indicators
Customer satisfaction
NPS
10%
15%
Sustainable development
Mobilisation of sustainable financing
10%
10%
Transformation
Digital sales
10%
10%
Individual indicators
25%
15%
As a new development, in 2021, a new sustainability-related indicator relating to "Mobilisation of sustainable
financing" was introduced. This indicator is linked to the Bank's strategic priority to "Help customers in the transition
to a sustainable future" and is directly related to the activity conducted by the Group to fulfil its market commitments
relating to climate change, with a specific weighting of 10% that reinforces the commitment of both the Chairman and
the Chief Executive Officer to furthering BBVA's sustainable development objectives.
This Mobilisation of sustainable financing indicator is also one of the indicators used to calculate the Annual Variable
Remuneration of all BBVA Group staff.
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In the case of individual indicators of the executive directors, the benchmarks selected to evaluate them
relate to the specific dimensions of executive directors' responsibilities and roles.
Performance is evaluated by the Board of Directors, on the proposal of the Remuneration Committee, based
on an overall assessment that takes into account both overall performance and the evolution of the indicators
used as reference. The Board of Directors also takes into account the outcome of the annual performance
evaluation of the executive directors, which, in the case of the Chairman, is conducted by the Lead Director
following a report from the Appointments and Corporate Governance Committee, and also incorporating the
opinion of the Executive Committee, in the case of the Chief Executive Officer.
The Chairman's individual indicators relate to the dimensions of Corporate Strategy and People and include the
following objectives:
Strengthening BBVA's position with regard to ESG, facilitating the generation of opportunities and economic growth in the
communities in which it operates, driving equality and social inclusion, and encouraging the development of sustainable
production models.
Promoting the development of advanced data analysis capabilities, along with secure, reliable technology to create high-
quality, differential solutions.
Promoting strategic measures and partnerships that create value for shareholders.
Developing a diverse, empowered team, guided by the purpose and values of the BBVA Group.
The Chief Executive Officer's individual indicators relate to the dimensions of Business Management, Operational
Excellence and People and include the following objectives:
Promoting initiatives that ensure business growth, incorporating indicators that reflect the alignment with strategic priorities
and positive performance vis-à-vis competitors.
Providing the best customer experience through the promotion of strategic programmes, with a focus on strengthening
processes, managing risks and allocating capital in an optimal manner.
Advancing initiatives that give rise to team development opportunities across the various geographical and business areas.
Each Annual Performance Indicator8 has an associated target and scales of achievement for said target,
approved by the Board of Directors on the proposal of the Remuneration Committee, which, in the case of
financial indicators, take into account the degree of budgetary compliance .
The amount received as Annual Variable Remuneration through the application of the corresponding scales
of achievement ranges from 0% - 150% of the “Target” Annual Variable Remuneration, meaning that the
theoretical maximum potential AVR of each executive director is limited to 1.5 times their “Target”
Annual Variable Remuneration.
Link between 2021 AVR and results
As set out in section  2 above, the Annual Variable Remuneration of employees of the BBVA Group, consists of
an annual incentive that is calculated on the basis of:
(i) annual performance indicators (financial and non-financial), which take into account  the strategic
priorities defined by the Group , as well as current and future risks.
(ii)  targets established for each of the indicators with the scales of achievement that may be established
according to the weighting assigned to each indicator ; and
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8 The only objectives that do not have associated scales of achievement are those established for the individual indicators as their
performance is measured via an overall assessment that takes into account both overall performance and the behaviour of certain
indicators used as references.
(iii) a “target” annual variable remuneration, representing the amount of the annual variable remuneration in
the event that 100% of the previously established targets are reached.
The amount to be received as Annual Variable Remuneration through application of the corresponding scales
of achievement may range from 0% - 150% of the “Target” Annual Variable Remuneration. The resulting
amount will constitute the Annual Variable Remuneration or Bonus of each employee.
The financial annual performance indicators are aligned with the most relevant management metrics for the
Bank while the non-financial indicators are related to the strategic targets defined at the Group level, the area
level and for each individual beneficiary.The targets and scales of achievement are applied to all the employees
of the Group, including executive directors.
In line with the variable remuneration model for the whole workforce previously described, the results of the
Annual Performance Indicators, financial and non-financial, which are also part of the remuneration scheme of
executive directors, have been the following:
During the 2021 financial year, the BBVA Group has obtained a recurring attributable profit of EUR
5,069 million, without including the results generated, until June 2021, by BBVA USA and its
subsidiaries and the costs of the restructuring plan in Spain. The good performance,  which
represents an increase of 86% with respect to the 2020 financial year, is, mainly, due to a strong
revenue growth, supported by the recovery of activity after the crisis caused by the COVID-19
pandemic. The amount of profit considered for incentive purposes has been said recurring profit,
excluding, in addition, the cost savings not budgeted generated in the year by the restructuring plan in
Spain, which, thus, amounts to an attributable profit of EUR 5,028 million. This data of profit is the one
also considered for the calculation of the rest of the financial indicators for incentive purposes.
The remaining financial Annual Performance Indicators ー TBV per share, RORC and the Efficiency
Ratio ー also performed better in 2021 than in the previous financial year, in line, in all cases, with the
established targets.
With regard to the non-financial Annual Performance Indicators, a sustainability-related indicator ー
specifically, the Mobilisation of Sustainable Financing indicator ー was included in the variable
remuneration system for all employees, including executive directors, for the first time in the 2021
financial year. Thus, in 2021, the Bank mobilised a total of EUR 30,615 million for the financing of
sustainable projects in the field of climate change, which similarly places the result of the indicator
above the pre-established target.
With regard to the other non-financial Annual Performance Indicators (NPS and Digital Sales,) their
levels of attainment have been aligned with the respective targets set by the Board for the calculation of
the 2021 AVR.
For the  purposes of determining the degree of achievement of these indicators, following the end of the 2021
financial year, the results of each of them were compared with the previously approved targets and, depending
on the degree of attainment of the same, measured against the previously established scales of achievement
and taking into account the weighting associated to each indicator over the total of the “Target”Variable
Remuneration, the amounts of the Annual Variable Remuneration accrued by each beneficiary during the
2021 financial year, were then determined.
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The level of achievement of the Group’s indicators, which are included in the variable remuneration scheme
of all employees, has been of 122% in 2021 financial year, based on the level of achievement of the financial
and non-financial indicators, including those which are detailed below:
2021 AVR (measurement period 2021)
Annual Performance Indicators
Results
Achievement  level
20211
20202
Target 20213
%
Attributable profit (excluding corporate transactions)
5,028 mill. €
3,084 mill. €
150
Tangible Book Value per share
6.55
6.15
97
RORC
14.03%
6.76%
150
Efficiency ratio
45.51%
46.82%
123
Customer Satisfaction (NPS)
101
107
101
Mobilisation of Sustainable Financing
30,615 mill. €
-
120
Digital sales
99
86
99
Individual indicators4
Chairman
120
-
120
Chief Executive Officer
120
-
120
(1)Results approved for incentive purposes (it does not include either the results generated, until June 2021, by BBVA USA and the rest of the
companies sold to PNC, nor the impact of the restructuring plan of BBVA in Spain).
(2)In 2020 executive directors waived the accrual of the year’s AVR. For comparative purposes, the result of the remuneration indicators for the
rest of the staff is included.
(3)2021 targets were approved at the beginning of 2021. At that time, notwithstanding the context marked by the high impact of the economic crisis
originated by COVID-19 and the high uncertainty regarding the prospects for recovery, the Corporate Bodies set targets for the calculation of
2021 AVR  which were over the analysts consensus, which, in the case of  Attributable Profit was set for 2021 in EUR 2,944 million.
(4)Global assessment taking into account the performance of the individual indicators mentioned above and their qualitative assessment, including,
inter alia, the results of the annual performance evaluation of the executive directors.
In the case of the executive directors, the result of individual indicators has been determined on the basis of
a global assessment, taking into account the benchmarks selected to that effect, which relate to the specific
dimensions of the executive directors’ responsibilities and roles. Likewise, the Board of Directors has taken
into consideration the result of their performance assessment in 2021, which has been very satisfactory and in
which the following issues, inter alia, have been positively assessed:
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In the case of the Chairman:
His leadership in the consolidation and acceleration of the Banks’ strategy and priorities, which were reinforced
by many of the global trends that were accelerated during the COVID-19 pandemic, which enables the Bank to be
ready to grasp the opportunities arising from the major disruptive changes associated with digitalization and
sustainability, which are impacting the financial industry and society in general.
The promotion he has given to the strategic priority linked to sustainability, with the aim of integrating it into all
BBVA's activities and businesses and positioning the Group as a global benchmark in this area.
The fostering of the remaining strategic priorities of the Bank, highlighting his drive to turn data and advanced
analytics into key levers of BBVA's transformation and his drive to accelerate digitalization across the Group.
His leadership of the growth strategy, highlighting major strategic initiatives of the Bank led by the Chairman, as
corporate transactions, the BBVA share buyback program, or other initiatives aimed at the Institution profitable
growth in the long term.
His fostering of the different initiatives to achieve the best and most engaged team and his leadership of the
Bank's cultural transformation and in integrating its Purpose, culture and values into all areas of the Bank's
operations, even in an especially difficult context created by the COVID-19 pandemic, in which transparency
towards employees has been increased, their engagement with the Bank has grown and progress has been made
on new ways of working and on a new organisational model. In this regard, it has been highlighted the good result
of the Employees’ Commitment Survey managed by Gallup, which has reached a mark of 4.26 points over 5 in
2021, which involves an improvement with respect to the previous year, in which the result was of 4,25 points.
In the case of the Chief Executive Officer:
His role in the management of the Group's businesses and drive to accelerate the execution of the strategy,
in coordination with the Chairman, highlighting his orientation to results and his ability for following-through, and
monitoring in detail the Group's businesses, its core activity and results indicators, and  its main financial, risk and
strategic indicators, monitoring the compliance with the Bank’s strategic decisions.
His leadership in the efforts of the Group and its executive team in managing the crisis caused by COVID-19 and
the high uncertainty it posed during the 2021 financial year, thus ensuring that the Bank's activities and
businesses were able to continue effectively, strengthening the monitoring and coordination of the Bank's
management with the executive teams, and ensuring that the execution of the strategy in the Group's businesses
could be implemented and driven forward, despite the tough environment.
His leadership in the implementation at the Bank and the knowledge and execution by all employees of initiatives
related to values and cultural transformation, employee engagement (highlighting the good result of the
Employees’ Commitment Survey managed by Gallup) and transparency, styles of leadership and professional
development, diversity and inclusion, and the implementation of new ways of working.
Thus, with the 2021 Attributable Profit and Capital Ratio thresholds set by the Board (which constitute ex
ante adjustments to the accrual of Annual Variable Remuneration), having been met, in accordance with the
provisions of the Policy, and in view of the results of the indicators detailed above, the Board, on the proposal
of the Remuneration Committee, has determined the 2021 Annual Variable Remuneration for each
executive director, on the basis of the levels of achievement obtained for the Annual Performance Indicators
in aggregate which has been of 119% in the case of the Chairman and 121% in the case of the Chief Executive
Officer.
Result of 2021 AVR for executive directors
2021 AVR(EUR thousand)
Chairman
4,244
Chief Executive Officer
3,224
The "Target" Annual Variable Remuneration amounts approved for 2021 were as follows: Chairman EUR 3,572 thousand and Chief
Executive Officer EUR 2,672 thousand.
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Variation in 2021 AVR compared to previous years
In order to make a comparison between the 2021 AVR and the AVR for previous years, it is important to take
into consideration the following factors:
In 2020, the Annual Variable Remuneration of the executive directors amounted to EUR 0, as they
voluntarily waived its accrual in view of the exceptional circumstances arising from the COVID-19 crisis.
In addition, in the case of the Chairman, the Directors' Remuneration Policy approved by the General
Meeting in 2021, included the changes need to implement the transformation of his pension scheme, by
virtue of which the amount of the annual contribution agreed to cover the retirement contingency was
reduced from EUR 1,642 thousand (67% of Annual Fixed Remuneration) to EUR 439 thousand euros
(15% of Annual Fixed Remuneration). As a result of the foregoing, the remainder of the annual
contribution established in the previous policy was integrated, in part, in the Annual Fixed
Remuneration and, in part, in its "Target" Annual Variable Remuneration, abiding by, in each case, the
balance established in the Policy between these two components (45%-55%), with a reduction in the
total amount to be transferred to them of EUR 157 thousand. Thus, the Chairman's total remuneration
was reduced with respect to the figure stipulated in the previous policy, involving, in addition, an
increase of the Chairman’s pay at risk linked to the Institution’s results.
Additionally, in 2021, the Bank proceeded to sell its franchise in the United States, which means that the
result of the "Attributable profit excluding corporate transactions" indicator obtained in 2021 is not
comparable with respect to those of previous years, since there has been a significant change in the
Group's scope of consolidation, as the results of BBVA USA obtained in the year are not considered in
2021 for incentive purposes.
Therefore, the result in 2021 and its effect on the AVR for this year is not comparable to that of previous
years.
In comparative terms, if the results of BBVA USA in 2019 and 2020 are excluded so that the attributable
result is comparable with that of 2021 and the "Target" Annual Variable Remuneration set for the Chairman in
the Policy approved in 2021 under the transformation of his pension scheme is assumed in 2019 to be
comparable with that of 2021, the variation would be as follows:
2021
2020
2019
2021 vs. 2019
Attributable profit (excluding corporate
transactions)1 (€ Mill.)
5,028
2,729
4,214
+19,3%
Chairman AVR (€ Thousand)
4,244
0
3,790
+12,0%
Chief Executive Officer AVR (€ Thousand)
3,224
0
2,854
+13,0%
(1)Results for incentive purposes (see Section 4.3 B a) “Link between the 2021 AVR with results”).
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Vesting and payment rules applicable to 2021 AVR
In accordance with the rules described in section 3.3., once the amount of the Annual Variable Remuneration
corresponding to 2021 has been determined:
The Upfront Portion (40% of the AVR) will vest and be paid, if the applicable conditions are met,
during the first quarter of 2022, while the Deferred Portion (60% of the AVR) will be deferred for a
period of 5 years and paid, if the applicable conditions are met, at the end of each year for each of the 5
years of deferral in an amount equal to 20% of the Deferred AVR (20% in 2023, 20% in 2024, 20% in
2025, 20% in 2026 and 20% in 2027), without prejudice to the implied or express adjustments that
may apply.
The Upfront Portion will be paid in equal parts cash and BBVA shares, while 60% of the Deferred
Portion will be paid in BBVA shares and the other 40% will be paid in cash. In accordance with the
provisions of the Policy, the number of shares paid as part of both the Upfront Portion and the
Deferred Portion has been calculated based on the average closing price of the BBVA share between
15 December 2021 (the year to which the AVR pertains) and 15 January 2022 (the following year),
inclusive, which was EUR 5.33 per share.
As a result of the foregoing, the amounts corresponding to the Upfront Portion and the Deferred Portion of
the 2021 Annual Variable Remuneration for each executive director are as follows:
Executive
director
Upfront Portion: 40% 2021 AVR
Payment in 2022
Deferred Portion: Maximum 60% 2021 RVA
Cash
EUR thousand
(50%)
No. of shares
(50%)
Cash (40%), EUR thousand
Number of shares (60%)
2023
2024
2025
2026
2027
2023
2024
2025
2026
2027
Chairman
849
159,235
204
204
204
204
204
57,325
57,325
57,325
57,325
57,32
5
Chief Executive
Officer
645
120,977
155
155
155
155
155
43,552
43,552
43,552
43,552
43,55
2
The cash amounts of the Upfront Portion of the 2021 AVR are reflected for each executive director in section C.1. a) i), "Short-term
variable remuneration", of the CNMV Statistical appendix included as section 5 of this Report. The number of shares corresponding to
the Upfront Portion of the 2021 AVR, as well as the price used to calculate them and the gross profit taking into account the foregoing
data, is reflected for each executive director in section C.1. a) ii), "Financial instruments vested during the year":  "No. of shares",
"Price of vested shares" and "gross profit  from vested shares or financial instruments (EUR thousand)".
The 2021 Deferred AVR is subject to explicit ex post adjustments based on the results of the 2021 DAVR
Multi-year Performance Indicators, which have been approved by the Board of Directors on the proposal of
the Remuneration Committee and following analysis by the Risk and Compliance Committee:
Multi-year Performance Indicators Deferred Portion of 2021 AVR
Weighting
Capital
Common Equity Tier 1 (CET1) Fully Loaded
40%
Liquidity
Liquidity Coverage Ratio (LCR)
20%
Profitability
Return On Tangible Equity (ROTE)
30%
Creation of Value
Total Shareholder Return (TSR)
10%
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These indicators are aligned with the Group's core risk management and control metrics and relate to
capital, liquidity, profitability and the creation of value for the Group. They have associated scales of
achievement such that, if the thresholds established for each of them are not met during the measurement
period spanning the first three years of deferral (2022 - 2024), the Deferred Portion of the 2021 Annual
Variable Remuneration that remains outstanding may be reduced, but never increased.
The performance of the TSR indicator will be measured and compared against that of the peer group
approved by the Board of Directors on the proposal of the Remuneration Committee (Annex 1) over the
referred three-year measurement period from 1 January 2022 to 31 December 2024. 
The scale defined for the TSR indicator will determine any reduction, as the case may be, of the deferred
amounts associated therewith. This will occur where, following the three-year measurement period, the
result of this indicator places BBVA below the median of the peer group.
In addition, the amount of the 2021 Deferred AVR paid in shares that ultimately vests will, in any event,
incorporate the implied adjustments inherent to the fluctuations in the BBVA share price.
In addition, the remaining vesting and payment rules for Annual Variable Remuneration for executive
directors set forth in the Policy will apply to the 2021 Annual Variable Remuneration, which include: (i) the
withholding of shares received for one year; (ii) insurance or hedging prohibitions; (iii) criteria for updating the
cash portion; (iv) malus and clawback clauses for 100% of the AVR; and (v) limitation of the variable
remuneration to 100% of the fixed component of the total remuneration amount, unless the General Meeting
resolves to increase it up to a maximum of 200%.
(b)“Discretionary pension benefits” registered in 2021 to be contributed in 2022
Also in 2021, pursuant to the Policy, 15% of the annual contribution to cover the contingency of
retirement of the Chairman, i.e. EUR 66 thousand, was recorded in this financial year as "discretionary
pension benefits". Following the end of the financial year, in 2022, this amount was adjusted in view of the
result of the Chairman's 2021 Annual Variable Remuneration, yielding a figure of EUR 78 thousand, which
represents an upwards adjustment of EUR 12 thousand with respect to the initial amount. These
"discretionary pension benefits", once adjusted, will be contributed to the cumulative fund in the 2022
financial year, and will be subject to the conditions established for them in the BBVA Directors' Remuneration
Policy.
(c)Deferred Annual Variable Remuneration from previous financial payable in 2022
In accordance with the remuneration policies applicable to executive directors during the 2018 and 20179
financial years, in order to align remuneration with risks and long-term results, 60% of the Annual Variable
Remuneration corresponding to those financial years and associated with the positions held at that time was
deferred for a period of 5 years (in the case of the Chairman) and 3 years (in the case of the Chief Executive
Officer) (the 2018 Deferred AVR or 2018 DAVR and the 2017 Deferred AVR or 2017 DAVR, respectively).
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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9 In 2018 and 2017, the applicable policies were the BBVA Directors' Remuneration Policy approved by the the General Shareholders’
Meeting held on 17 March 2017, in the case of the Chairman, and the BBVA Group Remuneration Policy, approved by the Board of
Directors on 29 November 2017, in the case of the Chief Executive Officer.
2018 Deferred AVR
60% of the 2018 Annual Variable Remuneration of the Chairman and the Chief Executive Officer was
deferred for a period of 5 years and 3 years, respectively, in accordance with the settlement and payment
system provided for in the applicable remuneration policies:
Executive directors
Maximum amount of 2018 DAVR1
Cash (EUR thousand)
Shares
Chairman
574
180,785
Chief Executive Officer
302
61,901
(1)DAVR originally deferred. Amounts associated with previous roles as Chief Executive Officer of BBVA and Chairman & CEO of BBVA Compass,
respectively. The exchange rate at the end of January 2021 (1.1156 USD/EUR) has been used to calculate the 2018 DAVR of the Chief Executive
Officer.
Link between 2018 Deferred AVR and results
These amounts were similarly subject to ex post adjustments based on the results of the following Multi-year
Performance Indicators, approved by the Board of Directors in 2018, and which would be calculated over a
three-year period (2019 - 2021). The Multi-year Performance Indicators have associated scales of
achievement (approved in 2019), such that a failure to effectively meet the thresholds set for each of them
could cause the maximum amount of the 2018 Deferred AVR to be reduced, but never increased.
The results obtained for each of the 2018 DAVR Multi-year Performance Indicators, and the threshold
for no reduction set for each of them, are detailed below:
2018 Deferred AVR (long-term measurement period 2019 - 2021)
2018 DAVR Multi-
year Performance
Indicators
Solvency
Liquidity
Profitability
Economic Adequacy
(Economic Equity/
ECR)
Fully
loaded
CET1
LtSCD (loan-to-stable
customer deposits)
LCR (Liquidity
Coverage
Ratio)
(Net Margin - Loan-Loss
Provisions)/Average
Total Assets
ROE
(Return
on
Equity)
TSR (Total
Shareholder
Return)
Weighting
20%
20%
10%
10%
10%
20%
10%
Threshold for no
reduction
≥ 100%
≥ 9.48%
≤ 140%
≥ 106%
≥ 0.20%
≥ 1.0%
1st to 8th
Result
152%
11.97%
104%
147%
1.18%
8.7%
9th
% reduction
0%
0%
0%
0%
0%
0%
1%
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With respect to the TSR indicator, which tracks total returns for shareholders, BBVA's performance was
compared to that of the peer group approved by the Board of Directors in 2019 and set forth in Annex 2 over
the three-year period from 1 January 2019 to 31 December 2021, with BBVA placing 9th.
BBVA's position in ranking
Percentage reduction of deferred amounts
1st to 8th
0%
9th
10%
10th
20%
11th
30%
12th
40%
13th
50%
14th
60%
15th
80%
16th
100%
In view of the results of the Multi-year Performance Indicators for the 2018 Deferred AVR measured from
2019 - 2021, the amount of the 2018 DAVR has been reduced by 1%.
2018 Deferred AVR payable in 2022
2018 Deferred AVR (EUR thousand and shares)
Executive
directors
Maximum amount of
2018 DAVR
Reduction (ex post
adjustments)
Final amount of 2018
DAVR
Amount of 2018 DAVR to
be paid in 20221
Amount of 2018 DAVR to
be paid each year in 2023
and 2024
Cash
Shares
Cash
Shares
Cash
Shares
Cash2
Shares
Cash
Shares
Chairman
574
180,785
-1%
-1%
569
178,977
341
107,386
114
35,795
Chief
Executive
Officer
302
61,901
-1%
-1%
299
61,282
299
61,282
-
-
(1)Relates to the first payment (60%) in the case of the Chairman (with 20% scheduled to be paid in 2023 and the remaining 20% scheduled to be
paid in 2024) and the entire payment in the case of the Chief Executive Officer, in view of the deferral periods and payment schedules
established in the remuneration policies applicable to each of them in 2018. The January 2022 closing exchange rate was used to calculate the
Chief Executive Officer`s 2018 deferred AVR in euros (USD/EUR 1.1156).
(2)This amount will be updated through application of the year-on-year CPI in the amount of EUR 23 thousand in the case of the Chairman and EUR
33 thousand in the case of the Chief Executive Officer.
In accordance with the CNMV instructions to complete the CNMV Statistical appendix included in section 5 of this Report, the cash
amount of the 2018 DAVR to be paid in 2022 is reflected in section C.1. a) i), "Long-term variable remuneration", of the said CNMV
Statistical appendix. Likewise, the number of shares corresponding to the 2018 DAVR to be delivered in 2022 is reflected in section
C.1. a) ii), "Financial instruments vested during the year": "No. of shares". The foregoing, also pursuant to the CNMV instructions for
completion of this Report.
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In addition, the portion in shares of the 2018 Deferred AVR due for delivery in 2022 incorporates alignment
with shareholder interests and share value. Thus, the price used to determine the number of shares of the
Deferred Portion of the 2018 AVR which, in accordance with the policies applicable during that year, was the
average closing price of the BBVA share corresponding to the trading sessions between 15 December 2018
and 15 January 2019, which was EUR 4.77 per share. However, the executive directors will receive the
shares at market price on the date of delivery of this remuneration. For information purposes (as these shares
have not yet been delivered to their beneficiaries), the price used to estimate the gross profit of the shares
corresponding to the Deferred Portion of the 2018 DAVR whose delivery corresponds in 202210 was the
average closing price of the BBVA share corresponding to the stock exchange sessions between 15 December
2021 and 15 January 2022, which was EUR 5.33 per share.
2017 Deferred AVR
In accordance with the provisions of the remuneration policies applicable to executive directors, the 2017
Deferred AVR was subject to ex post adjustments based on the result of a series of Multi-Year Performance
Indicators, approved by the Board of Directors in 2017, whose result was calculated at the beginning of
2021 over a 3-year measurement period (2018-2020), verifying that, as all of them had reached their
respective thresholds, it was not appropriate to apply any reduction to the 2017 Deferred AVR:
2017 Deferred AVR (long-term measurement period: 2018 - 2020)
2017 DAVR Multi-
year Performance
Indicators
Solvency
Liquidity
Profitability
Economic Adequacy
(Economic Equity/
ECR)
Fully
loaded
CET1
LtSCD (loan-to-stable
customer deposits)
LCR (Liquidity
Coverage
Ratio)
(Net Margin/Average
Total Assets) - (Cost of
Risk/Average Total
Assets)
ROE
(Return
on
Equity)
TSR (Total
Shareholder
Return)
Weighting
20%
20%
10%
10%
10%
20%
10%
Threshold for no
reduction
≥100%
≥9.35%
≤145.0%
≥99.50%
≥0.25%
≥2.5%
1st to 8th
Result
149.6%
11.32%
105.3%
135%
1.10%
7.3%
7th
% reduction
0%
0%
0%
0%
0%
0%
0%
The foregoing was disclosed in the Annual Report on the Remuneration of Directors corresponding to the
2020 financial year, which is available to shareholders on the Bank's website11.
In the case of the Chairman, the payment of 40% of the Deferred AVR 2017 is pending; of which the second
payment (20%), in cash and in shares, falls due in 2022, and the third one in 2023 (remaining 20%).
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10 This is indicated in the CNMV Statistical appendix included in section 5 of this Report.
11 www.bbva.com
2017 Deferred AVR payable in 2022
Chairman’s 2017 Deferred AVR,  (EUR thousand and shares)
Maximum amount of 2017
DAVR
Amount of 2017 DAVR paid in
2021 (60%)
Amount of 2017 DAVR to be
paid in 2022 (second payment
20%)
Amount of 2017 DAVR to
be paid in 2023 (third
payment 20%)
Cash
Shares
Cash1
Shares
Cash2
Shares
Cash
Shares
675
139,488
405
83,692
135
27,898
135
27,898
(1)Amount updated in 2021 through application of the  CPI in the amount of EUR 6 thousand.
(2)Amount that will be updated in 2022  through application of the CPI in the amount of EUR 11 thousand.
In accordance with the CNMV instructions to complete the CNMV Statistical appendix included in section 5 of this Report, the cash
amount of the 2017 DAVR to be paid in 2022 is reflected in section C.1. a) i), "Long-term variable remuneration", of the CNMV
Statistical appendix. Likewise, the number of shares corresponding to the 2017 DAVR to be delivered in 2022 is reflected in section
C.1. a) ii), "Financial instruments vested during the year": "No. of shares''. The foregoing, also pursuant to the CNMV instructions for
completion of this Report.
Likewise, the share portion of the 2017 Deferred AVR whose delivery falls due in 2022, incorporates
alignment with the interests of the shareholders and with the value of the share, since the price used to
determine the number of shares of the 2017 Deferred AVR Portion (in 2018) was the average closing price of
the BBVA share corresponding to the stock market sessions between December 15, 2017 and January 15,
2018, which was EUR 7.25 per share. However, the Chairman will receive the shares at market price on the
date of delivery of this remuneration. For information purposes, (as these have not yet been delivered) the
price used to estimate the gross profit of the shares corresponding to the Deferred Part of the 2017 DAVR
whose delivery corresponds in 202212  was the average closing price of the BBVA share corresponding to the
stock exchange sessions between 15 December 2021 and 15 January 2022, which was EUR 5.33 per share.
Summary of Deferred AVR from previous financial years pending payment as of the end of 2021
Director
DAVR 2017
DAVR 2018
DAVR 2019
Chairman
2022
(20%)
2023
(20%)
2022
(60%)
2023
(20%)
2024
(20%)
2023
(60%)
2024
(20%)
2025
(20%)
Chief Executive Officer
-
-
2022
(100%)
-
-
2023
(60%)
2024
(20%)
2025
(20%)
There are no deferred amounts corresponding to the 2020 AVR given that its amount was EUR 0 as a result of the executive directors' waiver of its
accrual in view of the exceptional circumstances arising from the COVID-19 crisis.
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Annual Report on the Remuneration of BBVA Directors - 2021
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12 This is indicated in the CNMV statistical appendix included in section 5 of this Report.
4.4. Change over time of directors' remuneration, average employee
remuneration and the Institution’s results
Circular 3/2021, of 28 September, of the CNMV, which modifies Circular 4/2013 of the CNMV, in line with
the change introduced by Act 5/2021, of 12 April, in article 541 of the Corporate Enterprises Act, includes, as
a new development, the inclusion in this Report of the table included in section C.2 of the CNMV Statistical
Appendix (section 5 of this Report), which reflects the evolution over the last 5 years of the remuneration
earned by each BBVA director, as well as the results and average remuneration of the Group's workforce.
For the purposes of the table included in section C.2 of the CNMV Statistical Appendix, for greater
transparency and a better understanding, the data on the average remuneration of BBVA, S.A. employees in
Spain, which is where the Bank has its registered office and headquarters, are also provided below. The BBVA
Group is an international financial group with a broad geographical diversification, with a presence in many
emerging countries, mainly in Latin America and South America, where remuneration is adapted to the local
cost of living and, therefore, is lower than that received in Spain, which is the place where the directors of
BBVA, S.A. perform their duties and carry out their functions.
The comparison between the remuneration of the directors of BBVA, S.A. which is the subject of this Report,
and the average remuneration of the workforce, is therefore distorted if the average remuneration of the
employees of the BBVA Group (at the consolidated level) is taken into account, since these are not comparable
figures due to the geographical diversification of the Group.
For the purposes of this table, the executive directors remunerations include all fixed remuneration paid and all variable remuneration vested in the
financial year. In particular, in 2021, the amount specified includes, on one hand, the Annual Fixed Remuneration and the remuneration in kind paid to
executive directors, as well as the amounts corresponding to the commitments assumed in favour of the Chief Executive Officer, and, on the other hand,
Annual Variable Remuneration vested as at the date of this Report, which includes: (i) 2021 AVR Upfront Portion (40% of total 2021 AVR); (ii) Deferred
2018 AVR payable in 2022 (60% of 2018 DAVR in the case of the Chairman and the entire 2018 DAVR in the case of the Chief Executive Officer), as
well as the update of its amounts in cash pursuant to CPI; and (iii) the second payment of 2017 Deferred AVR payable to the Chairman in 2022 (20% of
2017 DVAR), as well as the update of portion  in cash pursuant to CPI.
Total amounts accrued (EUR thousand) and % annual variation
2021
% Var
2021/2020
2020
% Var
2020/20
19
2019
% Var
2019/2018
2018
% Var
2018/2017
2017
Director remuneration (EUR thousand)
Executive directors
Carlos Torres Vila
6,181
79.84
3,437
-31.44
5,013
18.99
4,213
-13.95
4,896
Onur Genç
5,540
37.26
4,036
-19.04
4,985
0.00
0
0.00
0
External directors
José Miguel Andrés Torrecillas
535
3.88
515
5.10
490
-0.61
493
6.71
462
Jaime Caruana Lacorte
568
0.00
568
7.78
527
122.36
237
0.00
0
Raúl Galamba de Oliveira
279
32.86
210
0.00
0
0.00
0
0.00
0
Belén Garijo López
363
0.55
361
-0.28
362
6.47
340
16.44
292
Sunir Kumar Kapoor
172
0.00
172
0.00
172
0.00
172
0.00
172
Lourdes Máiz Carro
257
0.39
256
-4.12
267
-10.40
298
6.81
279
José Maldonado Ramos
358
0.28
357
0.85
354
-12.38
404
-1.94
412
Ana Peralta Moreno
246
0.00
246
-0.40
247
68.03
147
0.00
0
Juan Pi Llorens
531
0.76
527
3.94
507
7.64
471
10.56
426
Ana Revenga Shanklin
236
40.48
168
0.00
0
0.00
0
0.00
0
Susana Rodríguez Vidarte
465
0.22
464
0.65
461
0.88
457
0.22
456
Carlos Salazar Lomelín
273
3.41
264
0.00
0
0.00
0
0.00
0
Jan Verplancke
215
6.97
201
16.86
172
30.30
132
0.00
0
Consolidated results (EUR thousand)1
7,246,568
38.09
5,247,609
-17.99
6,398,491
-24.24
8,446,248
21.86
6,930,961
BBVA average  remuneration of employees
(EUR thousand)
73
12.31
65
-7.14
70
2.94
68
0,00
68
(1)Profit before tax of the consolidated financial statements for each year.
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Annual Report on the Remuneration of BBVA Directors - 2021
360
(2)Ratio between the figure for remuneration accrued by staff for each financial year (excluding the remuneration of directors) and the weighted
average number of employees (excluding the directors) calculated on a full-time equivalent basis. In calculating this ratio, employees who had
been employees of BBVA, S.A. at some time during the year were included.
4.5. Other matters relating to the 2021 financial year
A.Payments for the termination of the contractual relationship
The Bank has undertaken no commitments to pay indemnities to its directors for the termination of the
contractual relationship, nor has the Bank made any other commitments to make payments resulting from the
early cessation of their positions, other than the provisions of this Report.
The directors did not accrue or receive any payment of this kind during the financial year last ended.
B.Loans, advances and guarantees
The directors have not accrued any remuneration in the form of or resulting from advances, loans or
guarantees in 2021.
C.Application of malus and clawback arrangements in 2021
The Policy establishes mechanisms to reduce or recover up to 100% of the Annual Variable Remuneration of
each executive director, through malus and clawback clauses, on the same terms as those applicable to the rest
of the Identified Staff. These clauses are set out in the BBVA Directors' Remuneration Policy published on the
website.
In the 2021 financial year, the variable remuneration of executive directors was not reduced or clawed back.
D.Remuneration paid by other Group companies
In 2021, the non-executive director Carlos Salazar Lomelín has accrued an amount of EUR 101 thousand in
per diems for his membership of the management body of BBVA Bancomer, S.A. de C.V.  (“BBVA México”) and
Grupo Financiero BBVA México, S.A. de C.V. (“GFBBVA México”) and for his membership to the strategy
forum of BBVA México.
This amount is reflected in section C.1. b) i) "Remuneration of directors of the listed company for seats on the boards of other
subsidiary companies i) Remuneration accrued in cash ", of the CNMV Statistical appendix included as section 5 of this Report.
In addition, in 2021, the Board of Directors of BBVA authorised the granting by BBVA México of a credit risk
transaction in favour of the non-executive director Carlos Salazar Lomelín, of an amount of EUR 909
thousand13, which does not constitute remuneration to the director given that it was granted under market
conditions and no preferential treatment as a result of his status as a director was given. For this reason, it is
not included in the CNMV statistical appendix included in section 5 of this Report.
There are no remuneration items other than those described in the preceding paragraphs, nor have any
directors accrued any additional, supplementary or different remuneration in the financial year last ended
other than those indicated in this Report.
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Annual Report on the Remuneration of BBVA Directors - 2021
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13 For the calculation in euros the closing exchange rate of December 2021 has been used (23.1438 PMX/€).
5.CNMV Statistical appendix
B. Overall summary of how the Remuneration Policy was applied during the year last ended
B.4 Report on the result of the consultative vote at the General Meeting on the annual report on remuneration in the previous year, indicating the number
of votes in favour, votes against, abstentions and blank ballots:
Number
% of total
Votes cast
4,514,702,907
100
Number
% of votes cast
Votes against
304,177,486
6.73
Votes in favour
4,136,049,257
91.61
Blank ballots
0
0.00
Abstentions
74,476,164
1.64
Repeatedly, a very significant proportion of BBVA shareholders have shown support as
regards the remuneration matters submitted by the Board of Directors on the proposal of
the Remuneration Committee. In particular, at the General Shareholders' Meeting held on
20 April 2021, 91.61% of votes were in favour of the Annual Report on the Remuneration
of Directors for the 2020 financial year.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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C. Itemised individual remuneration accrued by each director
Executive directors
Type
Period of accrual in year 2021
Carlos Torres Vila
Executive Chairman
01/01/2021 to 31/12/2021
Onur Genç
Chief Executive Officer
01/01/2021 to 31/12/2021
José Miguel Andrés Torrecillas
Independent Deputy Chair
01/01/2021 to 31/12/2021
Jaime Félix Caruana Lacorte
Independent director
01/01/2021 to 31/12/2021
Raúl Catarino Galamba de Oliveira
Independent director
01/01/2021 to 31/12/2021
Belén Garijo López
Independent director
01/01/2021 to 31/12/2021
Sunir Kumar Kapoor
Independent director
01/01/2021 to 31/12/2021
Lourdes Máiz Carro
Independent director
01/01/2021 to 31/12/2021
José Maldonado Ramos
Other external director
01/01/2021 to 31/12/2021
Ana Cristina Peralta Moreno
Independent director
01/01/2021 to 31/12/2021
Juan Pi Llorens
Lead Director
01/01/2021 to 31/12/2021
Ana Leonor Revenga Shanklin
Independent director
01/01/2021 to 31/12/2021
Susana Rodríguez Vidarte
Other external director
01/01/2021 to 31/12/2021
Carlos Vicente Salazar Lomelín
Other external director
01/01/2021 to 31/12/2021
Jan Paul Marie Francis Verplancke
Independent director
01/01/2021 to 31/12/2021
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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C.1 Complete the following tables regarding the individual remuneration of each director (including remuneration received for performing executive
duties) accrued during the year.
a) Remuneration of the company that is the subject of this report:
i) Remuneration accrued in cash (thousands of euros)
Name
Fixed
remuneration
Attendance
fees
Remuneration for
membership of
board committees
Salary
Short-term variable
remuneration
Long-term variable
remuneration
Indemnification
Other items
Total year
2021
Total year
2020
Carlos Torres Vila
2,924
849
510
328
4,611
3,092
Onur Genç
2,179
645
332
158
3,314
2,618
José Miguel Andrés Torrecillas
179
348
8
535
515
Jaime Félix Caruana Lacorte
129
439
568
568
Raúl Catarino Galamba de Oliveira
129
150
279
210
Belén Garijo López
129
220
14
363
361
Sunir Kumar Kapoor
129
43
172
172
Lourdes Máiz Carro
129
109
19
257
256
José Maldonado Ramos
129
213
16
358
357
Ana Cristina Peralta Moreno
129
109
8
246
246
Juan Pi Llorens
209
303
19
531
527
Ana Leonor Revenga Shanklin
129
107
236
168
Susana Rodríguez Vidarte
129
320
16
465
464
Carlos Vicente Salazar Lomelín
129
43
172
126
Jan Paul Marie Francis Verplancke
129
86
215
201
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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The figures included in this table may reflect insignificant variations with respect to other public documents containing information on the remuneration of BBVA directors due to the need to
complete this Report using figures in thousands of euros.
In accordance with the CNMV's instructions for completing this Report, the amounts included in the "Short-term variable remuneration" and "Long-term variable remuneration" cells for executive
directors correspond to:
Short-term variable remuneration: Upfront Portion of the 2021 AVR (40%) in cash, the payment of which is due in 2022.
Long-term variable remuneration: (i) in the case of the Chairman and Chief Executive Officer, the Deferred Portion of the 2018 DAVR in cash, the payment of which is due in 2022 (60% of
the 2018 DAVR in the case of the Chairman and all 2018 DAVR in the case of the Chief Executive Officer), including its update in accordance with the year-on-year CPI; (ii) in the case of the
Chairman, the second payment of the Deferred Portion of the 2017 DAVR in cash, which falls due in 2022 (20% of 2017 DAVR), including its update in accordance with the year-on-year CPI.
ii) Table of changes in share-based remuneration schemes and gross profit from vested shares or financial instruments
Name
Name of plan
Financial instruments at
start of year 2021
Financial instruments
granted during year
2021
Financial instruments vested during the year
Instruments
expired but
not
exercised
Financial instruments at
end of year 2021
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent/
vested
shares
Price of
vested
shares
Gross profit  from
vested shares or
financial
instruments (EUR
thousand)
No. of
instruments
No. of
instruments
No. of
equivalent
shares
Carlos Torres Vila
Upfront Portion of 2021 AVR in
shares
159,235
159,235
5.33
849
159,235
159,235
2018 DAVR in shares
107,386
107,386
5.33
572
107,386
107,386
2017 DAVR in shares
27,898
27,898
5.33
149
27,898
27,898
Onur Genç
Upfront Portion of 2021 AVR in
shares
120,977
120,977
5.33
645
120,977
120,977
2018 DAVR in shares
61,282
61,282
5.33
327
61,282
61,282
José Miguel Andrés
Torrecillas
Fixed remuneration system with
deferred delivery of shares
75,912
75,912
22,860
22,860
0,00
Jaime Félix
Caruana Lacorte
Fixed remuneration system with
deferred delivery of shares
31,387
31,387
25,585
25,585
0,00
Raúl Catarino
Galamba de
Oliveira
Fixed remuneration system with
deferred delivery of shares
9,500
9,500
0,00
Belén Garijo López
Fixed remuneration system with
deferred delivery of shares
62,126
62,126
15,722
15,722
0,00
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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Sunir Kumar
Kapoor
Fixed remuneration system with
deferred delivery of shares
22,915
22,915
7,737
7,737
0,00
Lourdes Máiz
Carro
Fixed remuneration system with
deferred delivery of shares
44,929
44,929
10,731
10,731
0,00
José Maldonado
Ramos
Fixed remuneration system with
deferred delivery of shares
108,568
108,568
15,416
15,416
0,00
Ana Cristina
Peralta Moreno
Fixed remuneration system with
deferred delivery of shares
15,665
15,665
10,731
10,731
0,00
Juan Pi Llorens
Fixed remuneration system with
deferred delivery of shares
92,817
92,817
23,079
23,079
0,00
Ana Leonor
Revenga Shanklin
Fixed remuneration system with
deferred delivery of shares
7,568
7,568
0,00
Susana Rodríguez
Vidarte
Fixed remuneration system with
deferred delivery of shares
141,138
141,138
20,237
20,237
0,00
Carlos Vicente
Salazar Lomelín
Fixed remuneration system with
deferred delivery of shares
5,642
5,642
0,00
Jan Paul Marie
Francis Verplancke
Fixed remuneration system with
deferred delivery of shares
12,392
12,392
9,024
9,024
0,00
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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In accordance with the CNMV's instructions for completing this Report, the amounts included in the "Financial instruments vested during the year" cell for the executive directors correspond to:
Short-term variable remuneration: Upfront Portion of the 2021 AVR (40%) in shares (monetised), the payment of which is due in 2022.
Since these shares have not been delivered to their beneficiaries, for the purpose of calculating their cash value,  the same average price has been used as the one used to calculate the share
portion of the 2021 AVR. Thus, the average closing price of the BBVA share corresponding to the trading sessions between 15 December 2021 and 15 January 2022 has been taken as a
reference, which has been EUR 5.33 per share.
Long-term variable remuneration: (i) in the case of the Chairman and the Chief Executive Officer, the Deferred Portion of the 2018 DAVR in shares (monetised), the payment of which is due
in 2022 (60% of the 2018 DAVR in the case of the Chairman and all 2018 DAVR in the case of the Chief Executive Officer); and (ii) in the case of the Chairman, the second payment of the
Deferred Portion of the 2017 DAVR in shares (monetised), which is due in 2022 (20% of the 2017 DAVR).
Since these shares have not been delivered to their beneficiaries, for the purpose of calculating their cash value, the same average price has been used as the one used to calculate the share
portion of the 2021 AVR. Thus, the average closing price of the BBVA share corresponding to the trading sessions between 15 December 2021 and 15 January 2022 has been taken as a
reference, which has been EUR 5.33 per share.
The price initially used to determine the number of shares corresponding to the Deferred Portion of the 2018 and 2017 AVR, in accordance with the policies applicable in those financial
years, was the average closing price of the BBVA share from the trading sessions between 15 December 2018 and 15 January 2019 and  between 15 December 2017 and 15 January 2018 ,
respectively. In the case of 2018 DAVR, this was EUR 4.77 per share, and in the case of 2017 DAVR, this was EUR 7.25 per share.
In relation to non-executive directors, the figures included in the "Financial instruments at start of year 2021" cell correspond to the "theoretical shares" which, in accordance with the Fixed
remuneration system with deferred delivery of BBVA shares, as set out in sections 3.1. and 4.2. of this Report, were accumulated at the beginning of the 2021 financial year. However, these
"theoretical shares" do not constitute a financial instrument, they are not listed on any market, and they are not available to directors.
The "Financial instruments granted during year 2021" cell includes the "theoretical shares" allocated to each of them in that financial year (equivalent to 20% of the total annual fixed allowance in
cash received by each of them in 2020). These "theoretical shares" have not been delivered since, in accordance with the provisions of the Policy, they will only be delivered following cessation as
director for any reason other than a serious dereliction of duties.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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iii) Long-term savings schemes
Remuneration from vesting of rights to savings schemes
No data
Contribution for the year by the company (EUR thousand)
Amount of accumulated funds (EUR thousand)
Name
Savings schemes with vested economic rights
Savings schemes with non-vested economic
rights
Year 2021
Year 2020
Year 2021
Year 2020
Year 2021
Year 2020
Schemes with vested
economic rights
Schemes with non-
vested economic
rights
Schemes with vested
economic rights
Schemes with non-
vested economic
rights
Carlos Torres Vila
914
2,034
24,546
23,057
Onur Genç
295
253
Contributions registered to fulfil pension-related commitments assumed in favour of executive directors in 2021 are included. For the Chairman, these contributions correspond to the sum of the
annual contribution to the retirement pension, once deducted the adjustment made to the "discretionary pension benefits" for the 2020 financial year to be registered in the 2021 financial year
(following the close of the 2020 financial year) and the premiums to cover the contingencies of death and disability. For the Chief Executive Officer, the contributions registered correspond
exclusively to the premiums to cover the contingencies of death and disability, given that, in his case, the Bank has not undertaken any commitments to cover the contingency of retirement.
iv) Details of other items (
Name
Concept
Amount of remuneration
Onur Genç
Mobility allowance
600
Onur Genç
Fixed "cash in lieu of pension" allowance
654
This remuneration corresponds to the commitments undertaken with the Chief Executive Officer as set out in the Policy, concerning the payment of an annual cash sum in lieu of the provision of a
contribution to cover the contingency of retirement (cash in lieu of pension), of an  amount equivalent to 30% of the Annual Fixed Remuneration in force at any given time; and an annual cash amount
for the mobility allowance.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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b) Remuneration of directors of the listed company for seats on the boards of other subsidiary companies:
i) Remuneration accrued in cash (thousands of euros)
Name
Fixed
remuneration
Attendance
fees
Remuneration for
membership of board
committees
Salary
Short-term variable
remuneration
Long-term variable
remuneration
Indemnification
Other items
Total year
2021
Total year
2020
Carlos Salazar Lomelín
101
101
138
These remunerations correspond to attendance fees to the meetings of the board of directors of BBVA Bancomer, S.A. de C.V. and Grupo Financiero BBVA México, S.A. de C.V., as well to the strategic
forum of BBVA Bancomer, S.A. de C.V.  during 2020 and 2021 financial years. For its conversion to euros the average exchange rate (PMX/EUR) of 2020 (0.04076) and 2021 (0.04169), respectively,
has been applied.
ii) Table of changes in share-based remuneration schemes and gross profit from vested shares or financial instruments
Name
Name of plan
Financial instruments at
start of year 2021
Financial instruments
granted during year
2021
Financial instruments vested during the year
Instruments
expired but
not
exercised
Financial instruments at
end of year 2021
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent/
vested
shares
Price of
vested
shares
Gross profit from
vested shares or
financial
instruments (EUR
thousand)
No. of
instruments
No. of
instruments
No. of
equivalent
shares
No data
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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iii) Long-term savings schemes
Remuneration from vesting of rights to savings schemes
No data
0
Contribution for the year by the company (EUR thousand)
Amount of accumulated funds (EUR thousand)
Name
Savings schemes with vested economic
rights
Savings schemes with non-vested economic rights
Year 2021
Year 2020
Year 2021
Year 2020
Year 2021
Year 2020
Schemes with vested
economic rights
Schemes with non-
vested economic rights
Schemes with vested
economic rights
Schemes with non-
vested economic
rights
No data
iv)  Details of other items
Name
Concept
Amount of remuneration
No data
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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c) Summary of remuneration (EUR thousand):
The summary of amounts corresponding to all remuneration items  accrued by the director included in this report should be included, in EUR thousand.
Remuneration accrued in the Company
Remuneration accrued in group companies
Name
Total cash
remuneration
Gross profit  from
vested shares or
financial instruments
Remuneration
by way of
savings
systems
Other items of
remuneration
Total in
year 2021
company
Total cash
remuneration
Gross profit from
vested shares or
financial instruments
Remunerati
on by way
of savings
systems
Other items of
remuneration
Total in
year
2021
group
Total in year
2021 company
+ group
Carlos Torres Vila
4,611
1,570
6,181
6,181
Onur Genç
3,314
972
1,254
5,540
5,540
José Miguel Andrés Torrecillas
535
535
535
Jaime Félix Caruana Lacorte
568
568
568
Raúl Catarino Galamba de
Oliveira
279
279
279
Belén Garijo López
363
363
363
Sunir Kumar Kapoor
172
172
172
Lourdes Máiz Carro
257
257
257
José Maldonado Ramos
358
358
358
Ana Cristina Peralta Moreno
246
246
246
Juan Pi Llorens
531
531
531
Ana Leonor Revenga Shanklin
236
236
236
Susana Rodríguez Vidarte
465
465
465
Carlos Vicente Salazar Lomelín
172
172
101
101
273
Jan Paul Marie Francis
Verplancke
215
215
215
Total
12,322
2,542
1,254
16,118
101
101
16,219
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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C.2 Indicate the evolution in the last five years of the amount and percentage variation of the remuneration accrued by each of the directors of the listed
company who have held this position during the year, the consolidated results of the company and the average remuneration on an equivalent basis with
regard to full-time employees of the company and its subsidiaries that are not directors of the listed company.
Total amounts accrued (EUR thousand) and % annual variation
Year 2021
% variation
2021/2020
Year 2020
% variation
2020/2019
Year 2019
% variation
2019/2018
Year 2018
% variation
2018/2017
Year 2017
Executive directors
Carlos Torres Vila
6,181
79.84
3,437
-31.44
5,013
18.99
4,213
-13.95
4,896
Onur Genç
5,540
37.26
4,036
-19.04
4,985
0.00
0
0.00
0
External directors
José Miguel Andrés Torrecillas
535
3.88
515
5.10
490
-0.61
493
6.71
462
Jaime Félix Caruana Lacorte
568
0.00
568
7.78
527
122.36
237
0.00
0
Raúl Catarino Galamba de Oliveira
279
32.86
210
0.00
0
0.00
0
000
0
Belén Garijo López
363
0.55
361
-0.28
362
6.47
340
16.44
292
Sunir Kumar Kapoor
172
0.00
172
0.00
172
0.00
172
0.00
172
Lourdes Máiz Carro
257
0.39
256
-4.12
267
-10.40
298
6.81
279
José Maldonado Ramos
358
0.28
357
0.85
354
-12.38
404
-1.94
412
Ana Cristina Peralta Moreno
246
0.00
246
-0.40
247
68.03
147
0.00
0
Juan Pi Llorens
531
0.76
527
3.94
507
7.64
471
10.56
426
Ana Leonor Revenga Shanklin
236
40.48
168
0.00
0
0.00
0
0.00
0
Susana Rodríguez Vidarte
465
0.22
464
0.65
461
0.88
457
0.22
456
Carlos Vicente Salazar Lomelín
273
3.41
264
0.00
0
0.00
0
0.00
0
Jan Paul Marie Francis Verplancke
215
6.97
201
16.86
172
30.30
132
0.00
0
Company consolidated results
7,246,568
38.09
5,247,609
-17.99
6,398,491
-24.24
8,446,248
21.86
6,930,961
Average  remuneration of employees
34
17.24
29
-25.64
39
5.41
37
-5.13
39
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
Annual Report on the Remuneration of BBVA Directors - 2021
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In accordance with the CNMV's instructions for completion of this Report, the following is included:
In the "Director remuneration" cells, the total remuneration received from the Company has been recorded for each financial year, together with that received from its subsidiary companies,
i.e. the total in table C.1. c) of this section. This leads to a difference, in terms of comparability, between the remuneration of executive directors and the average remuneration of employees. The
average remuneration of employees has been calculated, in accordance with the CNMV Instructions for the completion of this Report, taking into consideration the full amount of the AVR for
each year (without considering the deferral of a portion of that remuneration, in the case of some employees), while the remuneration of executive directors has been calculated taking into
consideration the amount of the vested AVR for each year (only the Upfront Portion of the AVR for the last year ended, the payment of which falls due the following year) and the vested
deferred AVR for previous years.
Significant variations in the remuneration of directors arise from the following factors:
In the case of the increase in the remuneration of executive directors between 2020 and 2021, the variation is due to the fact that in 2020 the executive directors did not accrue AVR as a
result of their voluntary waiver due to the exceptional circumstances arising from the COVID-19 crisis. Moreover, in the case of the Chairman, the variation reflects the transformation of
his pension scheme by virtue of the new Directors' Remuneration Policy, which implied the reduction of the pension contribution and the redistribution of the corresponding amount
between Annual Fixed Remuneration and “Target” Annual Variable Remuneration items.
In the case of the variation in the remuneration of executive directors between 2020 and 2019, the variation is also due to the waiver in 2020 of the 2020 AVR.
In the case of the change in the remuneration of non-executive directors between the 2019 and 2018 financial years, the variation arises from the changes introduced to the Bank's
Corporate Governance System in 2019, coming as a result of the establishment of a fixed remuneration for the roles of Deputy Chair and Lead Director and the reorganisation of the
functions of some of the Board Committees, as well as changes in their composition. In particular, in the case of the non-executive director Jaime Caruana Lacorte, the change is due to his
appointment as Chair of the Audit Committee in 2019.
In the case of the variations in the remuneration of the non-executive directors Raul Galamba de Oliveira, Ana Revenga Shanklin and Carlos Salazar Lomelín between 2020 and 2021,
these are due to the fact that they were appointed at the General Meeting in 2020 and, consequently, in that year, they did not hold office for the full year.
The "Company  results" cell includes profit before tax in the drafted and audited consolidated annual financial statements for each financial year.
In the "Average employee remuneration" cell, the average remuneration of employees calculated as the ratio between the figure for remuneration accrued by staff for each financial year
(excluding the remuneration of directors) and the weighted average number of employees (excluding the directors) calculated on a full-time equivalent basis. All employees who have been
employees of the Company or any of its subsidiary companies (BBVA Group) at any time during each financial year have been included in the calculation of this ratio.
For greater transparency and a better understanding, Section 4.4.of this Report also provides data on the average remuneration of BBVA, S.A. employees in Spain (which in 2021 was of EUR 73
thousand), which is where the Company has its registered office and headquarters.  The BBVA Group is an international financial group with a broad geographical diversification, with a presence in
many emerging countries, mainly in Latin America and South America, where remuneration is adapted to the local cost of living and, therefore, is lower than that received in Spain, where the directors
of BBVA, S.A. perform their duties and carry out their functions. The comparison between the remuneration of the directors of BBVA, S.A., which is the subject of this Report, and the average
remuneration of the workforce, is therefore distorted if the average at the consolidated level of the BBVA Group is taken into account, since these are not comparable figures due to the geographical
diversification of the Group.
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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This Annual Remuneration Report has been approved by the Board of Directors of the company in its meeting of 9 February 2022.
Indicate whether any director voted against or abstained from approving this Report: NO
This English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish original shall prevail.
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6.Directors' Remuneration Policy applicable in 2022
The remuneration policy applicable to BBVA directors in 2022 is the Directors' Remuneration Policy
approved by the General Meeting held on 20 April 2021 (applicable during the 2021, 2022 and 2023
financial years), the outline and main characteristics of which have already been set out in section 3 of this
Report, with no changes having been resolved for the 2022 financial year.
This Policy is available on the Bank's website.14
In accordance with the remuneration system applicable to BBVA directors, as set out in this Report and
contained in the Directors' Remuneration Policy, the specific conditions applicable to the current financial
year are detailed below.
6.1. 2022 Remuneration of non-executive directors
A.Fixed annual allocation
The Board of Directors has not approved changes for 2022 with respect to the remuneration amounts for
non-executive directors approved at its meeting of 29 May 2019, at the proposal of the Remuneration
Committee. These amounts will be maintained until a new resolution is adopted by the Board:
Position
EUR thousand
Member of the Board of Directors
129
Member of the Executive Committee
167
Chair of the Audit Committee
165
Member of the Audit Committee
66
Chair of the Risk and Compliance Committee
214
Member of the Risk and Compliance Committee
107
Chair of the Remuneration Committee
107
Member of the Remuneration Committee
43
Chair of the Appointments and Corporate Governance Committee
115
Member of the Appointments and Corporate Governance Committee
46
Chair of the Technology and Cybersecurity Committee*
107
Member of the Technology and Cybersecurity Committee
43
Deputy Chair
50
Lead Director
80
*At the date of this Report, the position of Chair of the Technology and Cybersecurity Committee is not remunerated as the Chairman
of the Board of Directors serves in this role.
The details of the amounts paid for this item during the current financial year will be included in the Annual
Report on the Remuneration of Directors to be submitted to the General Meeting to be held next financial
year.
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14 www.bbva.com
B.Remuneration in kind
Under the Policy, the Bank will pay the corresponding insurance premiums in 2022 that will be allocated to
directors as remuneration in kind.
The details of the amounts paid in kind during the current financial year will be included in the Annual Report
on the Remuneration of Directors to be submitted to the General Meeting to be held next financial year.
C.Fixed remuneration system with deferred delivery of BBVA shares
In accordance with the fixed remuneration system with deferred delivery of BBVA shares to non-executive
directors, the number of "theoretical shares" to be allocated to each non-executive director in 2022 will be
equivalent to 20% of the total annual fixed allowance in cash received in 2021. The average closing price of the
BBVA share during the 60 trading sessions prior to the date of the Annual General Shareholders' Meeting that
approves the financial statements for the 2021 financial year will be used to calculate the number of
"theoretical shares".
Detail regarding the "theoretical shares" allocated during the current financial year will be included in the
Annual Report on the Remuneration of Directors to be submitted to the General Meeting to be held next
financial year.
6.2. 2022 Remuneration of executive directors
A.FIXED REMUNERATION
a)Annual Fixed Remuneration
The Annual Fixed Remuneration of individual executive directors is determined by the Remuneration
Committee and submitted to the Board for approval. In accordance with the Policy, to determine this, and any
possible updates to it, the Remuneration Committee takes into account the duties assigned to, and the level of
responsibility of, each executive director. In addition, it takes into account market analyses prepared by
leading independent consultancy firms for the purpose of establishing remuneration that is commensurate to
the duties that they perform, that is competitive in the market and that is aligned with that of comparable
institutions, as well as considering other factors, such as the average increases in the annual fixed
remuneration of members of the Bank's Senior Management.
Pursuant to the foregoing, the Board of Directors has not adopted any resolution to amend the amounts of
Annual Fixed Remuneration for executive directors in 2022. Therefore, as set out in the Policy, these
amounts are as follows:
2022 Annual Fixed Remuneration (EUR thousand)
Chairman
2,924
Chief Executive Officer
2,179
These amounts will be maintained until a new resolution is adopted by the Board of Directors.
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The theoretical relative proportion between the main fixed and variable components of the
remuneration of executive directors for 2022 is, equally, that set out in the Policy and detailed in section 3.3
of this Report:
Executive director
Position
Annual Fixed
Remuneration
“Target” Annual Variable
Remuneration
Carlos Torres Vila
Chairman
45%
55%
Onur Genç
Chief Executive Officer
45%
55%
In any event, the variable component of the remuneration for 2022 shall be limited to a maximum amount of
100% of the fixed component of total remuneration, unless the next BBVA Annual General Shareholders'
Meeting approves the proposed resolution corresponding to item eight of the Agenda attached of notice of
meeting and increases this percentage, up to a maximum of 200%.
b)Remuneration in kind and other benefits
Executive directors are beneficiaries under accident and healthcare insurance policies taken out by the Bank,
which pays the corresponding premiums, which are allocated to the directors as remuneration in kind. The
Bank also provides executive directors with benefits that apply to the Bank's Senior Management.
The details of the amounts paid in 2022 for the aforementioned items will be included in the Annual Report on
the Remuneration of Directors to be submitted to the General Meeting to be held next financial year.
c)Pension system contributions
In accordance with the Policy, the Bank has not assumed any pension commitments in favour of the non-
executive directors.
With regard to executive directors, the remuneration and economic rights and compensations of each
executive director are included in their respective contracts, which are approved by the Board of Directors.
The main terms and conditions of the executive directors’ contracts are outlined in section 3.3.2 of this
Report.
As of the date of this Report, these contracts have not been modified, meaning that the same conditions as
those applicable in 2021 remain in force regarding pension contributions.
The amounts of contributions and insurance premiums paid in 2022 under these systems will be detailed in
the Annual Report on the Remuneration of Directors for said financial year. 
d)Other fixed allowances of the Chief Executive Officer
As indicated in section 3.3.2. above, in accordance with the provisions of the Policy, the Chief Executive
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Officer is entitled under his contract to the following fixed remuneration:
An annual cash amount, in lieu of a retirement benefit ("cash in lieu of pension"), equal to 30% of the
Annual Fixed Remuneration.
An annual cash sum as a mobility allowance, in line with potential commitments made in favour of other
expatriate members of Senior Management, the amount of which has been set at EUR 600 thousand
per year.
The amount paid for this in 2022 will be detailed in the Annual Report on the Remuneration of Directors for
said financial year.
B. VARIABLE REMUNERATION
(a)2022 Annual Variable Remuneration
As specified in sections 3.3. and 4.3., the Annual Variable Remuneration of executive directors, in line with the
model applicable to the rest of the Group's employees, consists of a variable incentive awarded on an annual
basis and which reflects their performance. This is measured through the achievement of a set of targets
established to evaluate the results obtained in each financial year for a series of Annual Performance
Indicators that take into account the strategic priorities established by the Group and the risk incurred.
The Annual Variable Remuneration of each executive director is calculated on the basis of a “Target” Annual
Variable Remuneration determined by the Board of Directors on the proposal of the Remuneration
Committee, which represents the amount of the Annual Variable Remuneration in the event that 100% of the
previously established targets are reached.
For 2022, the amounts of the “Target” Annual Variable Remuneration are the same as for 2021:
2022 “Target” Annual Variable Remuneration (EUR thousand)
Chairman
3,572
Chief Executive Officer
2,672
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2022 AVR Annual Performance Indicators
No changes have been approved for the Annual Performance Indicators for the calculation of the 2022
AVR, with respect to those approved in 2021.
The Annual Performance Indicators established for the purpose of calculating the Annual Variable
Remuneration for 2022, approved by the Board of Directors on the proposal of the Remuneration Committee,
are as follows:
Type
2022 AVR Annual Performance Indicators
Chairman
Chief Executive
Officer
Weighting
Financial
indicators
Results
Attributable profit (excluding corporate
transactions)
10%
15%
(TBV) Tangible Book Value per share
15%
10%
Profitability
RORC
10%
10%
Efficiency
Efficiency ratio
10%
15%
Non-financial
indicators
Customer satisfaction
NPS
10%
15%
Sustainable development
Mobilisation of sustainable financing
10%
10%
Transformation
Digital sales
10%
10%
Individual indicators
25%
15%
The financial indicators are aligned with the Group's most relevant management metrics, which correspond to the
strategic priorities defined by the Institution, with their weighting being adjusted based on each executive director's
respective duties. These relate, inter alia, to the capacity to generate profits, efficiency, return on capital, value creation
and current and future risks implicit in results.
In turn, the non-financial indicators relate to the degree of customer satisfaction, sustainable development and
the rest of the Group's strategic priorities. With regard to individual indicators, which will be approved by the Board
of Directors on the proposal of the Remuneration Committee, these will relate to the duties and responsibilities of each
executive director and, therefore, will be related to the specific dimensions associated therewith.
The financial and non-financial annual performance indicators, including individual indicators, are directly
related to the Bank's strategic priorities:
Improving our clients' financial health
NPS
Driving operational excellence
Efficiency ratio, RORC, TBV, Attributable profit
and Digital Sales
Helping our clients transition toward a
sustainable future
Mobilisation of sustainable financing
The best and most engaged team
Individual indicators
Reaching more clients
Individual indicators
Data and Technology
Individual indicators
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Each Annual Performance Indicator will have an associated target and scales of achievement for said
target15, approved by the Board of Directors on the proposal of the Remuneration Committee, which, in the
case of financial indicators, will take into account budgetary compliance. The scales of achievement are based
on the “Target” Annual Variable Remuneration, which, as indicated above, represents the amount of the
Annual Variable Remuneration in the event that 100% of the previously established targets are reached.
The amount received as Annual Variable Remuneration through the application of the corresponding scales
of achievement ranges from 0% - 150% of the “Target” Annual Variable Remuneration, meaning that the
theoretical maximum potential AVR of each executive director is limited to 1.5 times their “Target”
Annual Variable Remuneration.
The 2022 Annual Variable Remuneration shall be subject to the rules on its award, vesting and payment
established in the Policy and described in sections 3.3. and 4.3. of this Report.
As such, the Deferred Portion (60% of the AVR) will be deferred for a period of 5 years and paid, if the
applicable conditions are met (and following any implied or express adjustments that may apply), at the end of
each year for each of the 5 years of deferral in an amount equal to 20% (20% in 2024, 20% in 2025, 20% in
2026, 20% in 2027 and 20% in 2028).
The Deferred Portion may be reduced, but never increased, based on the results of the pre-established Multi-
year Performance Indicators, which will be measured over a 3-year period (2023 - 2025). As such, once the
third year of deferral has ended, the result of the Multi-year Performance Indicators shall determine the
application of the explicit ex post adjustments that, if appropriate, should be made on the outstanding amount
of the Deferred Portion of the Annual Variable Remuneration.
2022 AVR Multi-year Performance Indicators
The Multi-year Performance Indicators for the Deferred Portion of the 2022 Annual Variable Remuneration
of the executive directors, approved by the Board of Directors on the proposal of the Remuneration
Committee and following analysis of the Risk and Compliance Committee, remain without changes with
respect to those approved in 2021:
Multi-year Performance Indicators, Deferred Portion of 2021 AVR
Weighting
Capital
Common Equity Tier 1 (CET1) Fully Loaded
40%
Liquidity
Liquidity Coverage Ratio (LCR)
20%
Profitability
Return On Tangible Equity (ROTE)
30%
Creation of Value
Total Shareholder Return (TSR)
10%
The Multi-year Performance Indicators are aligned with the Group's core risk management and control metrics and
relate to capital, liquidity, profitability and the creation of value for the Group. They have associated scales of
achievement such that, if the thresholds established for each of them during the measurement period spanning the
first three years of deferral (2023 - 2025) are not met, the Deferred Portion of the 2022 Annual Variable
Remuneration that remains outstanding may be decreased, but never increased.
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15 The only objectives that do not have associated scales of achievement are those specified for the Individual Indicators, because
performance is measured via an overall assessment that takes into account both overall performance and the performance of certain
indicators used as benchmarks.
The performance of the TSR indicator will be measured and compared against that of the peer group approved by the
Board of Directors on the proposal of the Remuneration Committee (Annex 1) over the referred three-year
measurement period from 1 January 2023 to 31 December 2025. 
The scale defined for the TSR indicator will determine any reduction, as the case may be, of the deferred amounts
associated therewith. This will occur where, following the three-year measurement period, the result of this indicator
places BBVA below the median of the peer group.
In addition, the amount of the 2022 Deferred AVR paid in shares that ultimately vests will, in any event,
incorporate the implied adjustments inherent to the fluctuations of the BBVA share price.
In addition, the remaining vesting and payment rules for the Annual Variable Remuneration for executive
directors set forth in the Policy will apply to the 2022 Annual Variable Remuneration, which include: (i) the
withholding of shares received for one year; (ii) insurance or hedging prohibitions; (iii) criteria for updating the
cash portion; (iv) malus and clawback clauses for 100% of the AVR; and (v) limitation of the variable
remuneration to 100% of the fixed component of the total remuneration amount, unless the General Meeting
resolves to increase the same up to a maximum of 200%.
As such, the Policy includes different measures to reduce exposure to excessive risk and adjust remuneration
to the Institution's long-term interests, as outlined in sections 2 and 3 of this Report, as part of the description
of the variable remuneration system applicable to Identified Staff and to executive directors, including the
specific rules on the vesting and payment of Annual Variable Remuneration.
6.3. Other matters relating to the 2022 financial year
A.Payments for the termination of the contractual relationship
The Bank has undertaken no commitments to pay remuneration to its directors for the termination of the
contractual relationship, nor has the Bank made any other payment commitments resulting from the early
cessation of their positions, other than what is set forth in this Report.
B.Post-contractual non-competition agreement
As indicated in section 3.3.2., the contracts of executive directors establish post-contractual non-competition
agreements, the details of which are reflected in the Directors' Remuneration Policy.
C.Loans, advances and guarantees
Directors are not awarded any remuneration in the form of or resulting from advances, loans or guarantees.
D.Remuneration paid by other Group companies
The breakdown of the amounts, if any, that are paid in this regard will be included in the Annual Report on the
Remuneration of Directors that will be submitted to the General Meeting to be held next financial year.
At the date of this Report, there are no remuneration items other than those previously described. No
additional remuneration, or remuneration other than that indicated in this Report is expected to be accrued by
directors during the current financial year.
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ANNEX 1
Peer group for remuneration purposes
Banco Santander
Spain
CaixaBank
Spain
BNP Paribas
France
Société Générale
France
Barclays
United Kingdom
HSBC
United Kingdom
Lloyds Banking Group
United Kingdom
Deutsche Bank
Germany
Commerzbank
Germany
Unicredito Italiano
Italy
Intesa San Paolo
Italy
ING Group
Netherlands
Scotiabank
Canada
Banorte
Mexico
This group of peer entities, approved by the Board of Directors, on the proposal of the Remuneration
Committee, in 2021, is used for the purpose of establishing remuneration that is commensurate to the role
performed by the directors and that is competitive with the remuneration received for equivalent roles across
the Bank's main peer institutions. It is also the group that will be used for the purpose of the TSR Multi-year
Performance Indicator corresponding to the 2021 Deferred Annual Variable Remuneration.
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ANNEX 2
Peer group for the purpose of the TSR indicator for the 2018 Deferred
AVR
Banco Santander
Spain
BNP Paribas
France
Société Générale
France
Barclays
United Kingdom
HSBC
United Kingdom
Lloyds Banking Group
United Kingdom
Deutsche Bank
Germany
Commerzbank
Germany
Unicredito Italiano
Italy
Intesa San Paolo
Italy
Bank of America
U. S.
Citigroup
U. S.
Wells Fargo
U. S.
Scotiabank
Canada
ING Group
Netherlands
This group of peer entities is the group used for the purposes of the TSR Multi-year Performance Indicator
corresponding to the 2018 Deferred Annual Variable Remuneration of executive directors, in accordance
with that approved by the Board of Directors at its meeting of 11 February 2019.
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ANNEX 3
Alignment with the Format set out in Circular 4/2013
Below is a table of equivalences detailing the location in this Report of the contents set forth in the Model of
the Annual Report on Remuneration of Directors of Listed Companies contained in Annex I of CNMV Circular
4/2013 as modified by CNMV Circular 3/2021.
Sections of the template set out in CNMV Circular 4/2013 Annex I
Report on the Remuneration of BBVA
Directors
A.REMUNERATION POLICY OF THE COMPANY FOR THE CURRENT FINANCIAL YEAR
A.1.1 Explain the current director remuneration policy applicable to the year in progress. To the extent
that it is relevant, certain information may be included in relation to the remuneration policy approved
by the General Shareholders' Meeting, provided that these references are clear, specific and concrete.
Section 6. Directors' Remuneration
Policy applicable in 2022
Such specific determinations for the current year as the board may have made in accordance with the
contracts signed with the executive directors and with the remuneration policy approved by the
General Shareholders' Meeting must be described, as regards directors' remuneration both in their
capacity as such and for executive duties carried out.
In any case, the following aspects must be reported, as a minimum:
a) Description of the procedures and company bodies involved in determining, approving and applying
the remuneration policy and its terms and conditions.
b) Indicate and, where applicable, explain whether comparable companies have been taken into
account in order to establish the company's remuneration policy.
c) Information on whether any external advisors took part in this process and, if so, their identity.
d) Procedures set forth in the current remuneration policy for directors in order to apply temporary
exceptions to the policy, conditions under which those exceptions can be used and components that
may be subject to exceptions according to the policy.
A1.2 Relative importance of variable remuneration items vis-à-vis fixed remuneration (remuneration
mix) and the criteria and objectives taken into consideration in their determination and to ensure an
appropriate balance between the fixed and variable components of the remuneration.
In particular, indicate the actions taken by the company in relation to the remuneration system to
reduce exposure to excessive risks and to align it with the long-term objectives, values and interests of
the company, which will include, as the case may be, mention of the measures taken to ensure that the
long-term results of the company are taken into account in the remuneration policy, the measures
adopted in relation to those categories of personnel whose professional activities have a material
impact on the risk profile of the company and measures in place to avoid conflicts of interest.
Section 6. Directors' Remuneration
Policy applicable in 2022 and, by
reference, Sections 2. BBVA Group
Furthermore, indicate whether the company has established any period for the accrual or vesting of
certain variable remuneration items, in cash, shares or other financial instruments, any deferral period
in the payment of amounts or delivery of accrued and vested financial instruments, or whether any
clause has been agreed reducing the deferred remuneration not yet vested or obliging the director to
return remuneration received, when such remuneration has been based on figures that have since been
clearly shown to be inaccurate.
Section 6. Directors' Remuneration
Policy applicable in 2022and, by
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A.1.3 Amount and nature of fixed components that are due to be accrued during the year by directors
in their capacity as such.
Section 6.1. 2022 Remuneration
reference, Section 4.2.
A.1.4 Amount and nature of fixed components that are due to be accrued during the year for the
performance of senior management functions of executive directors.
A.1.5 Amount and nature of any component of remuneration in kind that will accrue during the year,
including, but not limited to, insurance premiums paid in favour of the director.
A.1.6 Amount and nature of variable components, differentiating between those established in the
short and long terms.
Financial and non-financial, including social, environmental and climate change parameters selected to
determine variable remuneration for the current year, explaining the extent to which these parameters
are related to performance, both of the director and of the company, and to its risk profile, and the
methodology, necessary period and techniques envisaged to be able to determine the effective degree
of compliance, at the end of the year, with the parameters used in the design of the variable
remuneration, explaining the criteria and factors applied in regard to the time required and methods of
verifying that the performance or any other conditions linked to the accrual and vesting of each
component of variable remuneration have effectively been met.
Section 6.2. 2022 Remuneration
of executive directors, subsection B. a)
(Annual Variable Remuneration) and, by
reference, Section 4.3.
directors in 2021 subsection B. b.)
(Annual Variable Remuneration)
Indicate the range, in monetary terms, of the different variable components according to the degree of
fulfilment of the objectives and parameters established, and whether any maximum monetary amounts
exist in absolute terms.
Section 6.2. 2022 Remuneration
of executive directors, sub-section B. a)
(Annual Variable Remuneration).
A.1.7 Main characteristics of long-term savings schemes. Among other information, indicate the
contingencies covered by the scheme, whether it is a defined contribution or a defined benefit scheme,
the annual contribution that has to be made to defined contribution schemes, the benefits to which
directors are entitled in the case of defined benefit schemes, the vesting conditions of the economic
rights of directors and their compatibility with any other type of payment or indemnification for early
termination or dismissal, or deriving from the termination of the contractual relationship, in the terms
provided, between the company and the director.
Indicate whether the accrual or vesting of any of the long-term savings plans is linked to the attainment
of certain objectives or parameters relating to the director's short- or long-term performance.
Section 6.2. 2022
subsection A. c) (Pension system
contributions) and by reference,
A.1.8 Any type of payment or indemnification for early termination or dismissal, or deriving from the
termination of the contractual relationship, in the terms provided, between the company and the
director, whether at the company's or the director's initiative, as well as any type of agreement
reached, such as exclusivity, post-contractual non competition, minimum contract term or loyalty, that
entitles the director to any kind of remuneration.
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A.1.9 Indicate the conditions that the contracts of executive directors performing senior management
functions should contain. Among other things, information must be provided on the duration, limits on
amounts of indemnification, minimum contract term clauses, notice periods and payment in lieu of
these notice periods, and any other clauses relating to signing bonuses, as well as remuneration or
golden parachute clauses for early termination of the contractual relationship between the company
and the executive director. Include, among others, the pacts or agreement on noncompetition,
exclusivity, minimum contract terms and loyalty, and post-contractual non-competition, unless these
have been explained in the previous section.
A.1.10 The nature and estimated amount of any other supplementary remuneration that will be
accrued by directors in the current year in consideration for services rendered other than those
inherent in their position.
A.1.11 Other items of remuneration such as any deriving from the company's granting the director
advances, loans or guarantees or any other remuneration.
A.1.12 The nature and estimated amount of any other planned supplementary remuneration to be
accrued by directors in the current year that is not included in the foregoing sections, whether paid by
the company or by another group company.
Section 6.3. Other matters
As of the date of this Report, there are
no remuneration items other than
those described.
A.2 Explain any significant change in the remuneration policy applicable in the current year resulting
from:
a) A new policy or an amendment to a policy already approved by the General Meeting.
b) Significant changes in the specific determinations established by the board for the current year
regarding the remuneration policy in force with respect to those applied in the previous year.
c) Proposals that the Board of Directors has agreed to submit to the general shareholders' meeting to
which this annual report will be submitted and for which it is proposed that they be applicable to the
current year.
Section 6. Directors' Remuneration
Policy applicable in 2022 No changes
have been resolved for the 2022
financial year with regard to the Policy
applicable in 2021, which was
approved by the General Meeting on
20 April 2021.
A.3 Identify the direct link to the document containing the company's current remuneration policy,
which must be available on the company's website.
Section 6. Directors' Remuneration
Policy applicable in 2022
A.4 Explain, taking into account the data provided in Section B.4, how account has been taken of the
voting of shareholders at the General Shareholders' Meeting to which the annual report on
remuneration for the previous year was submitted on a consultative basis.
B.OVERALL SUMMARY OF HOW THE REMUNERATION POLICY WAS APPLIED DURING THE YEAR LAST ENDED
B.1.1 Explain the process followed to apply the remuneration policy and determine the individual
remuneration contained in Section C of this report.
This information will include the role played by the remuneration committee, the decisions taken by
the Board of Directors and the identity and role of any external advisors whose services may have been
used in the process of applying the remuneration policy in the year last ended.
Section 4.1. Activity carried out
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B.1.2 Explain any deviation from the procedure established for the application of the remuneration
policy that has occurred during the year.
There was no deviation from the
procedure for the application of the
Policy in the financial year last ended.
B.1.3.
B.1.3 Indicate whether any temporary exception has been applied to the remuneration policy and, if so,
explain the exceptional circumstances that have led to the application of these exceptions, the specific
components of the remuneration policy affected and the reasons why the entity believes that these
exceptions have been necessary to serve the long-term interests and sustainability of the company as a
whole or ensure its viability.
Similarly, quantify the impact that the application of these exceptions has had on the remuneration of
each director over the year.
No temporary exception to the Policy
was applied during the financial year last
ended.
B.2 Explain the different actions taken by the company in relation to the remuneration system and how
they have contributed to reducing exposure to excessive risks, aligning it with the long-term objectives,
values and interests of the company, including a reference to the measures adopted to ensure that the
long-term results of the company have been taken into consideration in the remuneration accrued.
Ensure that an appropriate balance has been attained between the fixed and variable components of
the remuneration, the measures adopted in relation to those categories of personnel whose
professional activities have a material effect on the company's risk profile and the measures in place to
avoid any possible conflicts of interest.
B.3 Explain how the remuneration accrued and consolidated over the financial year complies with the
provisions of the current remuneration policy and, in particular, how it contributes to the company's
long-term and sustainable performance.
Furthermore, report on the relationship between the remuneration obtained by the directors and the
results or other performance measures of the company in the short and long term, explaining, if
applicable, how variations in the company's performance have influenced changes in directors'
remuneration, including any accrued remuneration payment of which has been deferred, and how such
remuneration contributes to the short- and long-term results of the company.
the Policy in 2021, in particular, section
4.3. Remuneration accrued by
C (Annual Variable Remuneration) and,
in particular, the Sections entitled
"Relationship between 2021 AVR and
results", "Vesting and payment rules
applicable to the 2021 AVR" and
"Relationship between 2018 Deferred
AVR and results".
B.4 Report on the result of the consultative vote at the General Shareholders' Meeting on the annual
report on remuneration in the previous year, indicating the number of votes in favour, votes against,
abstentions and blank ballots:
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B.5 Explain how the fixed components accrued and vested during the year by the directors in their
capacity as such were determined, their relative proportion with regard to each director and how they
changed with respect to the previous year.
B.6 Explain how the salaries accrued and vested by each of the executive directors over the past
financial year for the performance of management duties were determined, and how they changed with
respect to the previous year.
Section 4.3. Remuneration
in particular, sub-section a) (2021
Annual Fixed Remuneration).
B.7 Explain the nature and the main characteristics of the variable components of the remuneration
systems accrued and vested in the year last ended.
In particular:
a) Identify each of the remuneration plans that determined the different types of variable
remuneration accrued by each of the directors in the year last ended, including information on their
scope, date of approval, date of implementation, any vesting conditions that apply, periods of accrual
and validity, criteria used to evaluate performance and how this affected the establishment of the
variable amount accrued, as well as the measurement criteria used and the time needed to be able to
adequately measure all the conditions and criteria stipulated, explaining the criteria and factors applied
in regard to the time required and the methods of verifying that the performance or any other kind of
conditions linked to the accrual and vesting of each component of variable remuneration have
effectively been met.
b) In the case of share options and other financial instruments, the general characteristics of each plan
must include information on the conditions both for acquiring unconditional ownership (vesting) of
these options or financial instruments and for exercising them, including the exercise price and period.
c) Each director that is a beneficiary of remunerations systems or plans that include variable
remuneration, and his or her category (executive director, external proprietary director, external
independent director or other external director).
d) Information is to be provided on any periods for accrual, vesting or deferment of payment of vested
amounts applied and/or the periods for retention/unavailability of shares or other financial
instruments, if any.
Explain the short-term variable components of the remuneration systems
Explain the long-term variable components of the remuneration systems
directors; and Section 4.3.
directors in 2021 and, in particular,
subsection B (Variable remuneration)
B.8 Indicate whether certain variable components have been reduced or clawed back when, in the
former case, payment of non-vested amounts has been deferred or, in the latter case, they have vested
and been paid, on the basis of data that have subsequently been clearly shown to be inaccurate.
Describe the amounts reduced or clawed back through the application of the "malus" (reduction) or
clawback clauses, why they were implemented and the years to which they refer.
Section 4.5. Other matters
In the 2021 financial year, the variable
remuneration of executive directors was
not reduced or clawed back.
B.9 Explain the main characteristics of the long-term savings schemes where the amount or equivalent
annual cost appears in the tables in Section C, including retirement and any other survivor benefit,
whether financed in whole or in part by the company or through internal or external contributions,
indicating the type of plan, whether it is a defined contribution or defined benefit plan, the
contingencies covered, the conditions on which the economic rights vest in favour of the directors and
their compatibility with any type of indemnification for early termination or cessation of the
contractual relationship between the company and the director.
contracts; and Section 4.3.
directors in 202 subsection A. c)
(Contribution to pension schemes
2021)
B.10 Explain, where applicable, the indemnification or any other type of payment deriving from the
early cessation, whether at the company's or the director's initiative, or from the termination of the
contract in the terms provided therein, accrued and/or received by directors during the year last
ended.
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B.11 Indicate whether there have been any significant changes in the contracts of persons exercising
senior management functions, such as executive directors, and, if so, explain them. In addition, explain
the main conditions of the new contracts signed with executive directors during the year, unless these
have already been explained in Section A.1
B.12 Explain any supplementary remuneration accrued by directors in consideration of the provision of
services other than those inherent in their position.
Section 4.5. Other matters
As of the date of this Report, there are
no remuneration items other than
those described.
B.13 Explain any remuneration deriving from advances, loans or guarantees granted, indicating the
interest rate, their key characteristics and any amounts returned, as well as the obligations assumed on
their behalf by way of guarantee.
Section 4.5. Other matters
B.14 Itemise the remuneration in kind accrued by the directors during the year, briefly explaining the
nature of the various salary components.
Section 4.2. Remuneration
2021 subsection B (Remuneration in
kind); and Section 4.3.
directors in 2021 subsection A. b)
(Remuneration in kind and other
benefits 2021).
B.15 Explain the remuneration accrued by the director by virtue of payments made by the listed
company to a third company in which the director provides services when these payments seek to
remunerate the director's services to the company.
Section 4.5. Other matters
As of the date of this Report, there are
no remuneration items other than
those described.
B.16 Explain and detail the amounts accrued in the year in relation to any other remuneration concept
other than that set forth above, whatever its nature or the group entity that pays it, including all
benefits in any form, such as when it is considered a related-party transaction or, especially, when it
significantly affects the true image of the total remuneration accrued by the director. Explain the
amount granted or pending payment, the nature of the consideration received and the reasons for
those that it would have been considered, if applicable, that it does not constitute remuneration to the
director in their capacity as such or in consideration for the performance of their executive functions
and whether or not it has been considered appropriate to be included among the amounts accrued
under the "Other concepts" heading in Section C.
Section 4.5. Other matters
As of the date of this Report, there are
no remuneration items other than
those described.
C.ITEMISED INDIVIDUAL REMUNERATION ACCRUED BY EACH DIRECTOR
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