Banks play a simple role in society: to attract the savings of families, companies and other agents, with the aim of preserving them and making them grow, and to lend them, with rigor and prudence, to third parties. These loans can drive the development of personal, corporate and public-sector projects that make the improvement of our present and future possible.
The difference between what the bank pays for deposits and the interest it charges for loans, i.e. the net interest income, is its main source of revenue. Recurring revenues, which are the sum of net interest income and income from fees and commissions, allow the bank to cover its overheads, including salaries and payments to suppliers, and secure a profit , which is subsequently distributed by the payment of taxes and dividends. The role of banks thus has a positive impact on society. It also requires the maintenance of levels of capital that are sufficient to keep the entity solvent
Revenue growth, cost control and decrease in loan-loss provisions
+14.2%
+16.9%
+61.2%
Year-on-year rates of change at constant exchange rates
Activity at very similar levels to the previous year in an adverse environment. Reduction of non-performing loans
Improving profitability and efficiency ratios
Improving risk indicators
Strong capital base
In addition to its role as a bank, BBVA strives to achieve its Purpose of bringing the age of opportunity to everyone and the aspiration to strengthen its relationships with its customers. We help people and companies make the best financial decisions by offering advice and transparent, clear and responsible information. And this because we believe that we are more than just a bank: we are creators of opportunities. Our Purpose and our aspiration therefore have a positive impact on people's lives. BBVA, Creating Opportunities.
shareholders received €1,043m of remuneration in cash
employees earned €5,267m in salaries and wages
hours of training per year per employee, with an investment of €45.5m
suppliers were paid €7,751m
in taxes accrued and collected from BBVA's business activity
of economic value generated, which accounts for 0.5% of the GDP of the economies in which BBVA operates
customers in 35 countries; 18 million digital customers
of homes financed
of pension funds managed
SMEs, micro-enterprises and self-employed workers supported or financed by BBVA
customers in financial inclusion segment
micro-entrepreneurs supported or financed with €1,009m from the BBVA Microfinance Foundation
allocated to social programs, 2.7% of the Group's net attributable profit
participants have been benefited by programs of education in values
people have participated in financial education programs
dedicated to knowledge, education and culture programs
reduction in CO2 emission per person
reduction in water consumption per person
of green and social bond issues placed
allocated for financing renewable energy operations
of the workforce works in environmentally certified buildings
(Gross income. Year-on-year changes at constant exchange rates. In the case of Turkey, year-on-year changes in comparable terms)
Year-on-year changes at constant exchange rate. Balances as of 31-12-2016
Year-on-year changes at constant exchange rate. Balances as of 31-12-2016
Year-on-year changes at constant exchange rate. Balances as of 31-12-2016
Year-on-year changes at constant exchange rates. Balances as of 31-12-2016
